RECENT REVIEWS
Chris D.
1/24/2026
5.0 out of 5.0
Very helpful crew here, even helping out someone who works at Umbrella.
Valvoline Instant Oil Change
We are happy to hear our team met all your expectations! Your feedback is appreciated and helps us continue to deliver top-notch service. See you down the road!
PnP d.
1/16/2026
3.0 out of 5.0
It's a good place with a friendly staff but it is a bit pricy. It costed me over 130 just for an oil change and filter change. There's really no reason for that price to be so high. But at least the service is good.
Valvoline Instant Oil Change
Hi! At Valvoline Instant Oil Change, we provide fast, trusted service with friendly technicians—all without leaving your vehicle. Our competitive prices and quality products keep your car in top shape. For savings on your next service, contact our Customer Care team at 800-327-8242/Live chat VIOC.com, or download our VIOC App.
Michael M.
1/12/2026
1.0 out of 5.0
Ive been using this milford Valvoline for years and after today's visit I will not be returning to this location.
My last visit i was rudely confronted by the manager who informed me that I should not use the car wash first that is conveniently located across the parking lot because his technicians will get wet. Which by that standard leads me to believe that during any inclimate weather there whole operation should be closed? That was a very odd visit to say the least.
Then today. Less than an hour ago during check out the technician who was checking me out had to request a csm over ride for a veteran discount (disabled combat veteran.). The csm that came to his assistance was the same manager that I spoke with before. After completing the over ride smirkingly remarked that "thats what happens when its used to much". After his comment a glow of smirks emitted from his peers, anyone within ear shot had gone woke. Anyways its news to me that someone could use a veteran discount "to much", but that was the last straw for me. Without even requesting a discount I had just been shamed for having a veteran license plate.
The irony of this is I have no other complaints in regards to the operation aside this particular managers behavior.
Valvoline Instant Oil Change
Hi, Michael. My name is Jamie, I work for the VIOC Social Media Team. First, I want to apologize for your experience, this type of behavior is not a reflection of Valvoline Instant Oil Change. Our guest's make us who we are and we should always strive to provide excellent service to everyone, every single time. We would like to discuss this further and hope that you will reach out to us at CCSocial@Valvoline.com be sure to include your VIN so we may pull your invoice information. We appreciate you Michael, and thank you so much for YOUR service.
