Oil Change East Brunswick

The guy servicing my car took time to check my tires for safety. I was impressed that he went an extra mile. All 6 employees wer ...

The guy servicing my car took time to check my tires for safety. I was impressed that he went an extra mile. All 6 employees were super friendly, hard working and looked like they truly enjoy their jobs! Great job team!

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Stacy and Dan were very polite and professional

Stacy and Dan were very polite and professional

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Joe treated me with respect He explained everything to me and I was treated good all around when I left I told my sister and my ...

Joe treated me with respect He explained everything to me and I was treated good all around when I left I told my sister and my sister Eileen went there after me she had a good experience to

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Knowledgeable representative, quick service

Knowledgeable representative, quick service

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Excellent service. I go early Sunday morning, no waiting

Excellent service. I go early Sunday morning, no waiting

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The techs were still training and need some help so it made it take longer.

The techs were still training and need some help so it made it take longer.

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Erica was awesome. Friendly, helpful, and knowledgeable.

Erica was awesome. Friendly, helpful, and knowledgeable.

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I'm a newer driver & the Assistant Manager that helped me, Dan, was very knowledgeable and willing to share with me as he worked ...

I'm a newer driver & the Assistant Manager that helped me, Dan, was very knowledgeable and willing to share with me as he worked. I think it was cool that I didn't have to hand my car over, y'all work on it where I can see you.

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Very efficient and knowledgable staff. Great teamwork and human error reduction techniques used.

Very efficient and knowledgable staff. Great teamwork and human error reduction techniques used.

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Stacey is a great human being. He did a perfect job on my oil change with no other sales scam. He runs a great shop and I hope y ...

Stacey is a great human being. He did a perfect job on my oil change with no other sales scam. He runs a great shop and I hope you guys keep up the great work!

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good quality service

good quality service

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they are all vert nice

they are all vert nice

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I don't know what it is about Valvoline, but your staff is ALWAYS ultra pleasant, and I love that you have 4-5 different people ...

I don't know what it is about Valvoline, but your staff is ALWAYS ultra pleasant, and I love that you have 4-5 different people working on my car at once. Gets done so quick, and easy! Love it!

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Employees were very professional and friendly

Employees were very professional and friendly

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CLEAR EXPLANATION OF SERVICES, COURTEOUS STAFF

CLEAR EXPLANATION OF SERVICES, COURTEOUS STAFF

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Knowledgeable staff. Speed of service.

Knowledgeable staff. Speed of service.

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I didn’t get an oil change this last time that I was in. I had stopped in to have a Safety road check done on my van, because I ...

I didn’t get an oil change this last time that I was in. I had stopped in to have a Safety road check done on my van, because I was leaving on a road trip the next day an didn’t want to temp fate, to shut me down.

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I had to wait almost 2 hours or more to get into the sevice area. Once you're on line you're pretty much stuck and can't leave.

I had to wait almost 2 hours or more to get into the sevice area. Once you're on line you're pretty much stuck and can't leave.

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Excellent service and honest staff

Excellent service and honest staff

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Our Service Tech Danny was very knowledgeable and pleasant.

Our Service Tech Danny was very knowledgeable and pleasant.

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When I pulled in it was very crowded. I was greeted by a very pleasant man who took down my information, and I was in in about 1 ...

When I pulled in it was very crowded. I was greeted by a very pleasant man who took down my information, and I was in in about 15 minutes. I expected a much longer wait. The man who serviced my car explained everything, did not pressure me at all, and got me out pretty quickly.

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The staff is always friendly and helpful.

The staff is always friendly and helpful.

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There were a lot of people in the waiting room so I had to stand.

There were a lot of people in the waiting room so I had to stand.

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Long wait, the service person seemed annoyed I only wanted an oil change

Long wait, the service person seemed annoyed I only wanted an oil change

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Quick, very thorough and I like staying in the car. Price was good as well

Quick, very thorough and I like staying in the car. Price was good as well

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Cost. I paid 30% than I have at other oil change facilities.

Cost. I paid 30% than I have at other oil change facilities.

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The professionalism and capabilities of the service staff are top notch ... The people there give it the high rating

The professionalism and capabilities of the service staff are top notch ... The people there give it the high rating

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Staff very courteous. Explained process completely.

Staff very courteous. Explained process completely.

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The technician seem very knowledgeable

The technician seem very knowledgeable

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Had what I thought was an oil leak and turnt out to be gear oil and trans

Had what I thought was an oil leak and turnt out to be gear oil and trans

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The only place I go for oil changes

The only place I go for oil changes

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Great customer service!They ALWAYS go above and beyond with their service. I’ve been going to this site for years.Stacey, the m ...

Great customer service!They ALWAYS go above and beyond with their service. I’ve been going to this site for years.Stacey, the manager is always wonderful and today Joey was just as exceptional! It is literally ALWAYS a pleasure! 👍🏿😍👍🏿

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Everything was fast and the service was amazing. The people was friendly and nice.

Everything was fast and the service was amazing. The people was friendly and nice.

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High pricePushy sales

High pricePushy sales

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Friendly staff and competitive prices. No pressure to purchase additional services.

Friendly staff and competitive prices. No pressure to purchase additional services.

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The staff was very helpful! Especially Joey, John and Danny, they were very knowledgeable and took time to explain everything in ...

The staff was very helpful! Especially Joey, John and Danny, they were very knowledgeable and took time to explain everything in clear terms. Great staff!

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I am not used to using this type of service (staying in the car during service). Service personal were extremely helpful. Help ...

I am not used to using this type of service (staying in the car during service). Service personal were extremely helpful. Helped me to decide on the correct service. Personnel extremely pleasant and easy to deal with. Service was rapid once I got into the bay.Wait before getting into the bay was due to line of waiting customers. This dealer seems to be very popular. I actually spoke to other customers who were happy to wait the necessary time.We actually shared some laughter while waiting for service to be completed.

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Everyone was really happy and down to earth. Nothing was pushed on me at any time.

Everyone was really happy and down to earth. Nothing was pushed on me at any time.

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Service was great

Service was great

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Pulled right in no wait . Your service team member Charsey was amazing . She polite and explained everything thing to me .Im def ...

Pulled right in no wait . Your service team member Charsey was amazing . She polite and explained everything thing to me .Im definitely going to tell my friends to get oil changed at your location!! Thank you Charsey for a great oil change experience. .

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The oil change cost 39.99 for a full service and up to 5 quarts of oil. It cost 4.99 for each additional quart of oil. If you ...

The oil change cost 39.99 for a full service and up to 5 quarts of oil. It cost 4.99 for each additional quart of oil. If you charge more for additional oil why do you not credit customers 4.99 off of the 39.99 price for using only 4 quarts of oil?? I feel like I got scammed/ripped off.

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I enjoyed the interaction with the mechanic as they inspected my car and completed the services received.

I enjoyed the interaction with the mechanic as they inspected my car and completed the services received.

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The representatives were fast and friendly in every aspect of the service. The facility was clean and organized. Definitely will ...

The representatives were fast and friendly in every aspect of the service. The facility was clean and organized. Definitely will be recommending and returning.

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Very happy with your service.

Very happy with your service.

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The service tech was great. Informative and pleasant.

The service tech was great. Informative and pleasant.

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We were allowed to drop the car off and come back in a couple hours

We were allowed to drop the car off and come back in a couple hours

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Stacey was EXTREMELY friendly, helpful and professional. He is the person you want representing your company. He went above an ...

Stacey was EXTREMELY friendly, helpful and professional. He is the person you want representing your company. He went above and beyond to make my visit pleasant and efficient.

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The attention I was given upon pulling into the driveway. Liked how all the workers were all on the same page in explaining the ...

The attention I was given upon pulling into the driveway. Liked how all the workers were all on the same page in explaining the services that were going to be done. All were very professional and polite

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The team who worked on my car were both professional and courteous. I need to specifically give a shout out to Matt. Not only wa ...

The team who worked on my car were both professional and courteous. I need to specifically give a shout out to Matt. Not only was her professional and courteous but, he took the time to explain and answer all of my questions. He was very knowledgeable about the services and pricing. Matt truly went above and beyond to make the service appointment great. I felt confident that my car was being serviced appropriately.

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I always use Valvoline for my oil changes. They are fast and efficient. Stacy really knows what to look for and how to execute. ...

I always use Valvoline for my oil changes. They are fast and efficient. Stacy really knows what to look for and how to execute. I was in and out.

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Great, knowledgeable, and friendly staff. I didn’t have to wait long for my service, and everything was explained very well.

Great, knowledgeable, and friendly staff. I didn’t have to wait long for my service, and everything was explained very well.

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It is fast, and you sit in your car and get to see exactly what is being done to your car

It is fast, and you sit in your car and get to see exactly what is being done to your car

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Consistent work ethic, friendly staff who REALLY listen and talk TO you and not at you about any concerns you may have . Cant t ...

Consistent work ethic, friendly staff who REALLY listen and talk TO you and not at you about any concerns you may have . Cant tell you how many times in the past when I went to other facilities for service how I got the deer in the head lights look from the technicians when I spoke to them about my issues. Love this place.

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Very friendly, and did everything I expected them to. Courtesy vehicle checks (lights, tire air, etc.) were nice as well. Appr ...

Very friendly, and did everything I expected them to. Courtesy vehicle checks (lights, tire air, etc.) were nice as well. Appreciated the printed report of what checks were done and what conditions parts of the vehicle were in.

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fast service, highly educated people, Good coupons

fast service, highly educated people, Good coupons

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Techs were wonderful! They also worked as a very friendly & professional team! I never thought I would say that I had a “lovely” ...

Techs were wonderful! They also worked as a very friendly & professional team! I never thought I would say that I had a “lovely” experience getting my oil changed but I will now!

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Friendly and helpful

Friendly and helpful

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The East Brunswick staff is always on the mark and very knowledgeable.

The East Brunswick staff is always on the mark and very knowledgeable.

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Erica was wonderful, as was the rest of the team. Quick and well informed service.

Erica was wonderful, as was the rest of the team. Quick and well informed service.

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the staffs are very polite and helpful

the staffs are very polite and helpful

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I thought the oil change price was expensive, but I used a Groupon, which made it a great value.

I thought the oil change price was expensive, but I used a Groupon, which made it a great value.

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Joey was very informative and explained everything to us. Showed us how dirty our filters were, explained how they get like that ...

Joey was very informative and explained everything to us. Showed us how dirty our filters were, explained how they get like that. Really knew his job and got us quickly on our way!

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Everything was efficient. Joseph was my service rep. polite and thorough.

Everything was efficient. Joseph was my service rep. polite and thorough.

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I was highly satisfied with everything they explain things they show me what needs to be replaced and they're very caring

I was highly satisfied with everything they explain things they show me what needs to be replaced and they're very caring

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This location had 3 bays of vehicles, so wait & work took longer than location I used in past.

This location had 3 bays of vehicles, so wait & work took longer than location I used in past.

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John and Stacy were wonderful they explained everything

John and Stacy were wonderful they explained everything

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The friendliness of the Staff and the quickness of the oil change! 😊

The friendliness of the Staff and the quickness of the oil change! 😊

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I have always used this establishment to get oil changes. The staff are always so pleasant and explain what they are doing while ...

I have always used this establishment to get oil changes. The staff are always so pleasant and explain what they are doing while they are doing it. I have told so many people about this Valvoline because it’s hard to find an establishment now a days where the staff aren’t miserable. This is a fantastic place.

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Everyone was friendly. Good fast service.

Everyone was friendly. Good fast service.

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Charley was very friendly and informative. It was very nice dealing with someone so nice.

Charley was very friendly and informative. It was very nice dealing with someone so nice.

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Great service great product

Great service great product

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The customer service was great.I was told everything every step of the way.

The customer service was great.I was told everything every step of the way.

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I have always received great service and remediation of any issues that I brought to their attention.

I have always received great service and remediation of any issues that I brought to their attention.

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the wait was a little long.Was not a 15 minute process.Hot outside waiting in the sun.

the wait was a little long.Was not a 15 minute process.Hot outside waiting in the sun.

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All went smoothly and I was in and out

All went smoothly and I was in and out

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James worked on my oil change and had me in and out quickly!

James worked on my oil change and had me in and out quickly!

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Tech found burnt out brake lights

Tech found burnt out brake lights

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The customer service rep clearly explained the service that was to be performed, and he was very courteous and professional. Se ...

The customer service rep clearly explained the service that was to be performed, and he was very courteous and professional. Service was completed in seventeen minutes.

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There was a long wait - over 40 minutes otherwise the service was very good.

There was a long wait - over 40 minutes otherwise the service was very good.

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Service was great. Very nice staff. East Brunswick and in Freehold NJ location

Service was great. Very nice staff. East Brunswick and in Freehold NJ location

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The assistant manager Danny, came over to ensure the job was done to my satisfaction.

The assistant manager Danny, came over to ensure the job was done to my satisfaction.

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I'm satisfied. No need for the extra verbiage.

I'm satisfied. No need for the extra verbiage.

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it was my first time there and everything went fine

it was my first time there and everything went fine

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The gentleman who assisted me was very friendly and personable, even early on a sunday morning

The gentleman who assisted me was very friendly and personable, even early on a sunday morning

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Staff is always courteous. Drove from Brooklyn ny to nj to get oil change. Always have great staff that make me confident great ...

Staff is always courteous. Drove from Brooklyn ny to nj to get oil change. Always have great staff that make me confident great care is taken when taking care of my cars

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The team works well together. It makes feel like I have my own pit crew.

The team works well together. It makes feel like I have my own pit crew.

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Staff always very professional

Staff always very professional

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It’s simply too expensive for an oil change. In January 2019, I paid about $47 for the synthetic blend and in June, I just paid ...

It’s simply too expensive for an oil change. In January 2019, I paid about $47 for the synthetic blend and in June, I just paid about $57 and that’s why I’m high dissatisfied at this time.

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I was completely satisfied with the employee's of this valvoline oil change store!

I was completely satisfied with the employee's of this valvoline oil change store!

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I could have had the same service plus a tire rotation at my Ford Dealer for about half the price I paid to Valvoline IOC. Conv ...

I could have had the same service plus a tire rotation at my Ford Dealer for about half the price I paid to Valvoline IOC. Convenience is the only reason I went where I did.

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Employee was very pleasant to deal with and answered all my questions. He was very helpful and very courteous. Appeared to kno ...

Employee was very pleasant to deal with and answered all my questions. He was very helpful and very courteous. Appeared to know what he was doing and did it quickly.

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The fact that I don't have to leave my car for an extended period of time to do what valvolime does while I wait in the car is v ...

The fact that I don't have to leave my car for an extended period of time to do what valvolime does while I wait in the car is valuable to me.

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Great, friendly staff. Easy and quick service.

Great, friendly staff. Easy and quick service.

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Great service personnel. Pretty quick compared to regular shop. No pressure to buy anything else.

Great service personnel. Pretty quick compared to regular shop. No pressure to buy anything else.

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Never get a hard sell. They make me aware I need certain materials without being pushy. I also really like when they tell me I d ...

Never get a hard sell. They make me aware I need certain materials without being pushy. I also really like when they tell me I don’t need anything new.

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Service was great and they explain everything along the way. Love going there, always a great experience

Service was great and they explain everything along the way. Love going there, always a great experience

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This was my first time at Valvoline, and the process was much more thorough than I expected. The technicians checked EVERYTHING, ...

This was my first time at Valvoline, and the process was much more thorough than I expected. The technicians checked EVERYTHING, even things that I didn't even realize were a problem, like corrosion on my battery. I also really appreciated that I wasn't pressured to buy additional services, and I wasn't pushed to get my AC Recharged this visit. Words can't express enough how impressed I was with my experience here, especially since all I came in for was a standard oil change.

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Consistant

Consistant

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Sitting in the vehicle I Like the close contact with the service person.

Sitting in the vehicle I Like the close contact with the service person.

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I like the staff is friendly and I get to see everything that is going on in my car and it is the fastest place I have ever had ...

I like the staff is friendly and I get to see everything that is going on in my car and it is the fastest place I have ever had an oil change done

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The person that took care of my car was very nice and friendly!

The person that took care of my car was very nice and friendly!

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Good and fast service, clear communication, friendly welcoming staff that shared information and ensured clarity.

Good and fast service, clear communication, friendly welcoming staff that shared information and ensured clarity.

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Everything was explained

Everything was explained

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Staff was extremely friendly and enthusiastic and made me feel very comfortable during my visit. I like the fact that I can rema ...

Staff was extremely friendly and enthusiastic and made me feel very comfortable during my visit. I like the fact that I can remain in my car during service rather than sit in a waiting room. Will def be returning for future oil changes.

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Courteous staff, not pushy at all.

Courteous staff, not pushy at all.

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They were excellent, very welcoming and explained everything. I was impressed

They were excellent, very welcoming and explained everything. I was impressed

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The staff was quick, personable and informative.

The staff was quick, personable and informative.

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The visit was quick and everything was thoroughly explained while being done.

The visit was quick and everything was thoroughly explained while being done.

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Employees were very personable

Employees were very personable

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Great service

Great service

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Clean environment and the staff is very nice

Clean environment and the staff is very nice

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The prompt and quick service as well as the courtesy and knowledge of the staff.

The prompt and quick service as well as the courtesy and knowledge of the staff.

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Extremely quick service, very polite employees (every time I come, not just this visit)

Extremely quick service, very polite employees (every time I come, not just this visit)

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MY CUSTOMER SERVICE REP WAS WONDERFUL... FRIENDLY AND KNOWLEDGEABLE.

MY CUSTOMER SERVICE REP WAS WONDERFUL... FRIENDLY AND KNOWLEDGEABLE.

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The gentleman Mike was very kind and he explained everything that he was doing as he worked on my vehicle. The service was great ...

The gentleman Mike was very kind and he explained everything that he was doing as he worked on my vehicle. The service was great and the workers were very pleasant and friendly. I recommend this place to everyone. And I was in and out within 10-15 minutes! Thanks again Valvoline! 😉👍👍👍👍👍

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Friendly and cortiuos employees

Friendly and cortiuos employees

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I love the ease of service at V. I also love the technician (Dan) I always get when I go go there. He was at the same location ...

I love the ease of service at V. I also love the technician (Dan) I always get when I go go there. He was at the same location doing oil changes before it became V and I trust him. He is very nice, personable, knowledgeable and helpful. I also requested windshield wipers at my most recent visit which are not listed on this report. I would like to say both the wipers and the air-filters (which are listed on this survey as being part of my visit) were highway robbery. Ninety dollars for two filters and twenty six dollars for one windshield wiper (I bought 2, the other was cheaper), are you out of your freakin minds??? I will no longer buy these products @ V and go to a regular mechanic. I was considering a radiator flush but have since reconsidered. Good thing, I might have to have remortgaged my home if I did get the flush. As much as I love the ease of service by going to Valvoline, since the prices for the add-ons are so high, it will prompt me to go to my regular mechanic and simply have all services done there. What a shame. I am only going to use V for oil changes from now on. And I will time my oil changes with the other add-ons and V will get less visits from me.

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Stacey and Calvin were very polite and professional

Stacey and Calvin were very polite and professional

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The staff was very knowledgeable and professional. While there, they noticed my right passenger headlight was out and asked if I ...

The staff was very knowledgeable and professional. While there, they noticed my right passenger headlight was out and asked if I’d like it replaced. I told them of an experience at another mechanic that wanted to charge me considerably more than what I was charged at valvoline. Exceptional staff and service.

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It was a good experience. I would come back

It was a good experience. I would come back

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He was very professional and polite.

He was very professional and polite.

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Fast courteous service

Fast courteous service

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Very courteous service

Very courteous service

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Just good friendly staff and pretty fast service

Just good friendly staff and pretty fast service

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Great service!

Great service!

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Was done with everything pretty fast, relatively.

Was done with everything pretty fast, relatively.

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The customer service their is excellent. They keep you communicated throughout the entire process. Very knowledgeable staff

The customer service their is excellent. They keep you communicated throughout the entire process. Very knowledgeable staff

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The service man was extremely nice!

The service man was extremely nice!

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The staff was excellent knowledgeable and proficient .

The staff was excellent knowledgeable and proficient .

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The workers were very pleasant and professional. They did an excellent job.

The workers were very pleasant and professional. They did an excellent job.

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wonderful service love it great professional...……………...

wonderful service love it great professional...……………...

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Quick, courteous service. No pressure to purchase other services.

Quick, courteous service. No pressure to purchase other services.

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My mechanic was awesome.

My mechanic was awesome.

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Loved that there were 3 women working.

Loved that there were 3 women working.

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The attendant was very friendly and put us at ease during our visit, it was quick and no pressure for other services.

The attendant was very friendly and put us at ease during our visit, it was quick and no pressure for other services.

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Quick and a very nice staff

Quick and a very nice staff

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Friendly courteous service. Everyone seemed very knowledgeable.

Friendly courteous service. Everyone seemed very knowledgeable.

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Did not have to get out of vehicleThe rep explained each step he was doingThe ability to see on going activities with vehicle ma ...

Did not have to get out of vehicleThe rep explained each step he was doingThe ability to see on going activities with vehicle make you more confident as to work done.Rep was very courteous always answer “yes sir”

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Once inside the center it was a quick and an enjoyable experience

Once inside the center it was a quick and an enjoyable experience

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Staff is always extremely friendly and helpful. They recommend products but not overly pushy. I don't trust pushy. Recommend me ...

Staff is always extremely friendly and helpful. They recommend products but not overly pushy. I don't trust pushy. Recommend me products honestly like they do, and I am more likely to buy them.

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Very helpful staff , clearly explaine everything to me

Very helpful staff , clearly explaine everything to me

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THIS WAS MY SECOND VISIT AND I WAS VERY PLEASED WITH THE SERVICE

THIS WAS MY SECOND VISIT AND I WAS VERY PLEASED WITH THE SERVICE

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Great customer service. Honest mechanics. They kept me informed on everything they were doing

Great customer service. Honest mechanics. They kept me informed on everything they were doing

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People who took care of me were very friendly and courteous

People who took care of me were very friendly and courteous

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The head technician took time to explain what he was doing and was training a new tech along the way.

The head technician took time to explain what he was doing and was training a new tech along the way.

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Experience was easy and quick. Staff was excellent.

Experience was easy and quick. Staff was excellent.

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Joseph was very detailed in everything that i needed and explained it very well. I was very satisfied with his service and knowl ...

Joseph was very detailed in everything that i needed and explained it very well. I was very satisfied with his service and knowledge in how well he explained everything so that i can understand what he was talking about. He was very pleasant and I appreciate the service I receive every time I have went to this Valvoline. I will definitely remain a customer at this location.

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The two service workers were fantastic.

The two service workers were fantastic.

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Everyone was extremely polite professional & well informed. It was fast & connveinant

Everyone was extremely polite professional & well informed. It was fast & connveinant

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Employee Matthew was very polite and professional

Employee Matthew was very polite and professional

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The staff was friendly and knowledgeable. Reasonable wait time and prices

The staff was friendly and knowledgeable. Reasonable wait time and prices

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Received greeting immediately upon arrival. Checked all out ward vehicle lights wipers etc on the outside while waiting to ente ...

Received greeting immediately upon arrival. Checked all out ward vehicle lights wipers etc on the outside while waiting to enter service area saving time. Inside was warmly received, introduced themselves and asked what I needed done After checking my car explained so I could understand what was needed and whyFelt as if my safety mattered. Excellent care.

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Great service; excellent rep and overall fast and quick turnaround..👍👍😄

Great service; excellent rep and overall fast and quick turnaround..👍👍😄

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It takes a lot for me to be highly satisfied. I was very pleased with the overall service that I received.

It takes a lot for me to be highly satisfied. I was very pleased with the overall service that I received.

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The associate that did my oil change was friendly and knowledgeable. Although the last time I came, that associate was also such ...

The associate that did my oil change was friendly and knowledgeable. Although the last time I came, that associate was also such. I never have a hard time when I come here and the team is competent in what they do. Everything moves smoothly between all associates in each bin.

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Great Service

Great Service

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The service was very thorough and organized. Matthew was very polite, thorough efficient. Matthew always took the time to expla ...

The service was very thorough and organized. Matthew was very polite, thorough efficient. Matthew always took the time to explain what was happening. He did a great job.

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The manager Stacy is very courteous and knowledgeable. He makes my experience in my visits there very efficient.

The manager Stacy is very courteous and knowledgeable. He makes my experience in my visits there very efficient.

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The man who I worked with was knowledgeable and when I said only change my oil don't check anything else I do it myself, he comp ...

The man who I worked with was knowledgeable and when I said only change my oil don't check anything else I do it myself, he complied. He wasn't pushy. I asked to see the dipstick when they were done and he showed it to me before I started the car. He was very polite.

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The experience was great, you pull in and a team of associates go to town getting what you need done. These guys at my local sho ...

The experience was great, you pull in and a team of associates go to town getting what you need done. These guys at my local shop really work together well and for what they did in 1hr would have taken pepboys 6 to do. For my routine fuild changes and preventive maintenance I'm coming here from now on.

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Very friendly staff, explained each time what was going on, pricing. Nice group of people

Very friendly staff, explained each time what was going on, pricing. Nice group of people

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Charges applied were not accurate as communicated verbally :(

Charges applied were not accurate as communicated verbally :(

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Let you know and show you anything you needed to get done.

Let you know and show you anything you needed to get done.

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Friendly, knowledgeable staff and quick service. This was the first time I had a wait.

Friendly, knowledgeable staff and quick service. This was the first time I had a wait.

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Tired of the dirty air filter jimic that has been tried a few times at some of your service centers

Tired of the dirty air filter jimic that has been tried a few times at some of your service centers

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Courteous prompt professional

Courteous prompt professional

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The young man under the truck did not know that we wanted the thicker oil, so we had to tell him twice to three times!

The young man under the truck did not know that we wanted the thicker oil, so we had to tell him twice to three times!

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GOT IN AND OUT VERY QUICKLY. PRICE OK

GOT IN AND OUT VERY QUICKLY. PRICE OK

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Service men were very professional and explained everything that was taking place

Service men were very professional and explained everything that was taking place

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Tech told me that differential oil should be changed at 30000 miles. Owners manual says 150k miles. Don't try and sell me what I ...

Tech told me that differential oil should be changed at 30000 miles. Owners manual says 150k miles. Don't try and sell me what I do not need. It takes away my trust.

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Don't like to sit in the car during the services. While siting in side the car, I don't know what is going on surrounding me and ...

Don't like to sit in the car during the services. While siting in side the car, I don't know what is going on surrounding me and under neath of my car and I don't like the feeling of being trapped in side the vehicle and being told to put on break, turn on signals...it's very strange services in my life.

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Courteous staff. Thorough explanation.Price explained ahead of time.Service explained.

Courteous staff. Thorough explanation.Price explained ahead of time.Service explained.

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I always use valvoline when I need an oil change. It is quick and convenient and the workers are trustworthy in my opinion. Rya ...

I always use valvoline when I need an oil change. It is quick and convenient and the workers are trustworthy in my opinion. Ryan, my Tech, was extremely helpful and honest! I will most definitely be back for my next oil change.

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I came in solely for the coupon offer and was very pleased. Your staff is so amazingly friendly and knowledgeable. You should be ...

I came in solely for the coupon offer and was very pleased. Your staff is so amazingly friendly and knowledgeable. You should be proud of theway everyone conducts themselves and represents the company in this location. Thank you for such a pleasant experience

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Everything was done at a very timely manner.

Everything was done at a very timely manner.

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Very friendly

Very friendly

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Customer service was excellent. I returned with an issue from prior service and the technician was apologetic and professional.

Customer service was excellent. I returned with an issue from prior service and the technician was apologetic and professional.

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Everything was Terrific!!!

Everything was Terrific!!!

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fast,respectful service

fast,respectful service

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Good customer service friendliness of staff

Good customer service friendliness of staff

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James was my tech for this oil change very knowledgeable and friendly yet professional

James was my tech for this oil change very knowledgeable and friendly yet professional

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I found this place completely bizarre in a great way! I have never been able to stay in my car it was extremely fast there were ...

I found this place completely bizarre in a great way! I have never been able to stay in my car it was extremely fast there were multiple men working on the car checking all my fluids filters lights and they were all EXTREMELY nice! Great job by the entire staff I will definitely be returning and I will tell everyone I know about it! Thanks again!

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Dan was extremely knowledgeable about my car. I learned a few things as well. I didnt feel as though he was pressuring me in an ...

Dan was extremely knowledgeable about my car. I learned a few things as well. I didnt feel as though he was pressuring me in any way to do the repairs needed. In the past at other Valvoline location I felt as though I was being told what I had to do and I didnt trust that I actually needed the service. Dan explained what the computer was showing, why and what was actually most important at that time. I will certainly go back to that location as well as request Dan to service my car.

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staff was amazing! friendly smiling knowledgeable. the person who did my things was amazing

staff was amazing! friendly smiling knowledgeable. the person who did my things was amazing

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I like that they showed me everything, and also they knew about Hyundai requiring a gasket change which I don't think anyone has ...

I like that they showed me everything, and also they knew about Hyundai requiring a gasket change which I don't think anyone has ever done before. They were also very careful with the car (I had just had it washed).

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The person who changed oil seemed to care told me info about my car that I had no idea about. Seemed very knowledgeable

The person who changed oil seemed to care told me info about my car that I had no idea about. Seemed very knowledgeable

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They explained everything and I stay in the car and saw everything!!!!

They explained everything and I stay in the car and saw everything!!!!

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Matt and everyone else was helpful and polite. I left a review on yelp

Matt and everyone else was helpful and polite. I left a review on yelp

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I felt the technicians communicated very well, gave me recommendations of things to watch out for without trying to trick me int ...

I felt the technicians communicated very well, gave me recommendations of things to watch out for without trying to trick me into repairs I didn't need.

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friendly good service

friendly good service

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Professional service

Professional service

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Quick and easy

Quick and easy

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Price was very good

Price was very good

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Everyone was super friendly and knowledgeable.

Everyone was super friendly and knowledgeable.

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Very good technical knowledge and friendly staff. Keep up the good work.

Very good technical knowledge and friendly staff. Keep up the good work.

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They were amazing, they let me know everything he recommended I change my filter n he showed me what mine looked like n ge new o ...

They were amazing, they let me know everything he recommended I change my filter n he showed me what mine looked like n ge new one, I needed up getting it.

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My technician was very friendly and informative and works very quickly

My technician was very friendly and informative and works very quickly

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everything was done right

everything was done right

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Friendly staff and quick service

Friendly staff and quick service

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I couldn’t upload my $10 off coupon because your WIFI signal was weak. So I had pay full price.

I couldn’t upload my $10 off coupon because your WIFI signal was weak. So I had pay full price.

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Great experience with a friendly staff that does not push un-needed service on you. It was a quick service. Very thankful for t ...

Great experience with a friendly staff that does not push un-needed service on you. It was a quick service. Very thankful for that.

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Professional friendly service

Professional friendly service

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Very Satisfied. No complaints at all

Very Satisfied. No complaints at all

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To much up selling

To much up selling

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Quick and easy

Quick and easy

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The day was quite busy and service was backed up

The day was quite busy and service was backed up

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Always satisfied

Always satisfied

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Customer service is excellent from the moment you pull up until you drive out.

Customer service is excellent from the moment you pull up until you drive out.

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Ryan was helpful, knowledgeable and kind. That kind of customer service is rare, and is truly appreciated.

Ryan was helpful, knowledgeable and kind. That kind of customer service is rare, and is truly appreciated.

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Fast efficient service, technicians were friendly and engaged

Fast efficient service, technicians were friendly and engaged

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awesome service

awesome service

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Staff and service was great, price was a bit high close to dealers price

Staff and service was great, price was a bit high close to dealers price

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Very professional and educated.. I’ve been going to Valvoline for years in East Brunswick and I’ve never been let down.. I e tol ...

Very professional and educated.. I’ve been going to Valvoline for years in East Brunswick and I’ve never been let down.. I e told many of my friends and family to go there for great service

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Everyone there are so courteous and they explain everything. The best experience always

Everyone there are so courteous and they explain everything. The best experience always

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The worker Ryan was so helpful. He noticed a problem in my car I didn’t know about. He recommended I get it fixed because he cou ...

The worker Ryan was so helpful. He noticed a problem in my car I didn’t know about. He recommended I get it fixed because he couldn’t fix it in the shop. He showed me where the problem was and took the time to explain what it was and the seriousness of the issue. His customer service and knowledge were superior to other experiences I have had in the past.

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Everything was done quickly and efficiently, I’m not knowledgeable about vehicles and I didn’t feel like I was being ripped off. ...

Everything was done quickly and efficiently, I’m not knowledgeable about vehicles and I didn’t feel like I was being ripped off. Every step was explained to me and my tech dan was very friendly and helpful; this is the second time I’ve had him and I’m always happy with my visit

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Fast and courteous service. Reasonable price

Fast and courteous service. Reasonable price

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I went on Sunday afternoon and had to wait a long time until it my car was serviced. I think the next time I will try to get the ...

I went on Sunday afternoon and had to wait a long time until it my car was serviced. I think the next time I will try to get there earlier in the morning.

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Very very professional

Very very professional

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It was a Saturday afternoon so they were understandably busy. But they moved everybody right along. I was in and out in a reason ...

It was a Saturday afternoon so they were understandably busy. But they moved everybody right along. I was in and out in a reasonable amount of time.

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While I enjoy the service, the cost for a basic oil change is ridiculous. While some smaller shops offer oil changes for $25, t ...

While I enjoy the service, the cost for a basic oil change is ridiculous. While some smaller shops offer oil changes for $25, the cost here for the "extra services" aren't inline with what I would expect to pay. Because my vehicle requires an extra quart of oil, I'm being charged at a premium rate compared to what I would pay at an auto parts store. Plus, Valvoline Instant Oil Change buys in bulk, so It should be CHEAPER!! I appreciate the extra features of checking tire pressure and topping off my windshield washer fluid, it isn't worth the outrageous price

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The amount of time the staff took to finish the oil change was incredibly fast. I was there for at least 5 minutes and it felt a ...

The amount of time the staff took to finish the oil change was incredibly fast. I was there for at least 5 minutes and it felt as if they were not rushing. Super professional, customer service friendly, and a great staff. I will be back for for my next oil change. The only comment I have to say besides all the good ones was the price of the pil change, last time i was there i paid 30 for a conventional oil change with a 10 dollar coupon. This time with a 10 dollar coupon and changing my air filter I paid 65. Other than this I was highly impressed with the level of service I received.

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This was not my first visit to the Valvoline oil change station. As always the staff were very pleasant in particular this vis ...

This was not my first visit to the Valvoline oil change station. As always the staff were very pleasant in particular this visit I had Dan assist me. This was not the first time that Dan has assisted me and As was in previous visits he was very courteous, friendly and totally efficient in his knowledge of my vehical. I feel the service I received was very thorough as well as completed in a timely manner.

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the professionalism and enthusiasm friendliness of your staff

the professionalism and enthusiasm friendliness of your staff

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staff was friendly and educated and also was quick and thoruough

staff was friendly and educated and also was quick and thoruough

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the visit was quick, smooth and efficient

the visit was quick, smooth and efficient

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Ryan and team were friendly, courteous, informative and very efficient !! What a pleasure !!

Ryan and team were friendly, courteous, informative and very efficient !! What a pleasure !!

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Fast, efficient and keeps the Jeep running.

Fast, efficient and keeps the Jeep running.

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staff very professional and honest .

staff very professional and honest .

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I was extremely satisfied with the service. Jose was knowledgeable and very friendly.

I was extremely satisfied with the service. Jose was knowledgeable and very friendly.

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Great service & price for all work done

Great service & price for all work done

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The service team was professional, personable and focused. Please keep up the great work!

The service team was professional, personable and focused. Please keep up the great work!

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seamless process start to finish

seamless process start to finish

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My daughter took the car and was amazed how fast everything took it was extremely satisfied woodworkers

My daughter took the car and was amazed how fast everything took it was extremely satisfied woodworkers

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quick fast oil change while on lunch break

quick fast oil change while on lunch break

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I had recently just taken my wife's SUV there for an oil change and everyone was extremely friendly and knowledgeable.So, I took ...

I had recently just taken my wife's SUV there for an oil change and everyone was extremely friendly and knowledgeable.So, I took MY SUV there a few days afterwards.They were even more so.Everyone was professional, explained what they were doing/checking and why. They were all really approachable and friendly during the entire process. Great place with great people, it seems.

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Price higher than my previous location.

Price higher than my previous location.

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The service was great the product was great and everything was complete in a timely fashion and the staff was friendly

The service was great the product was great and everything was complete in a timely fashion and the staff was friendly

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Professional staff and quick service

Professional staff and quick service

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Got on oil change on Saturday then my car was dead the next day! Waiting to figure out what they did to my car!!

Got on oil change on Saturday then my car was dead the next day! Waiting to figure out what they did to my car!!

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The service was very timely and thorough.

The service was very timely and thorough.

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They changed my oil which is why I went; success!

They changed my oil which is why I went; success!

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The representatives were super transparent with me and informed me what was getting done. They were very friendly and and polite ...

The representatives were super transparent with me and informed me what was getting done. They were very friendly and and polite .I like how they told me the services i was getting

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This was my first experience at Valvoline and it was wonderful. Ryan, Danny, Eddie and Matthew T. were awesome! They were fast, ...

This was my first experience at Valvoline and it was wonderful. Ryan, Danny, Eddie and Matthew T. were awesome! They were fast, friendly and efficient. Ryan was very helpful and spoke to me the whole visit. I didn’t even feel like my car was being serviced. After this great experience, I will definitely be coming back for all my future car service!

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Courteous knowledgeable and fast!

Courteous knowledgeable and fast!

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I could have gotten "The Works" with synthetic blend oil at my Ford dealer for the same price I paid for Valvoline conventional ...

I could have gotten "The Works" with synthetic blend oil at my Ford dealer for the same price I paid for Valvoline conventional oil, even after a coupon.

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It was fast and they checked everything

It was fast and they checked everything

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Quick service and tech was very knowledgeable and very pleasant

Quick service and tech was very knowledgeable and very pleasant

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Very friendly and professional crew. They explained everything in a clear concise manner. Keep up the good work.

Very friendly and professional crew. They explained everything in a clear concise manner. Keep up the good work.

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Ryan was awesome! Very professional and had some laughs at the same time. Didn’t push anything on me to try and get me to spend ...

Ryan was awesome! Very professional and had some laughs at the same time. Didn’t push anything on me to try and get me to spend more. He answered any questions that I had regarding my oil change and some other educational questions. Great job!!!

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Was not given the option to wait in a waiting room. I’d prefer not to be in the car when it is being worked on

Was not given the option to wait in a waiting room. I’d prefer not to be in the car when it is being worked on

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This is the best Valvoline we’ve been too from the managers to the normal employees just great service always

This is the best Valvoline we’ve been too from the managers to the normal employees just great service always

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The technicians were thorough with checking my vehicle and courteous

The technicians were thorough with checking my vehicle and courteous

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My husband went to this Valvoline a few weeks prior and he said he had a good experience. For me... I look for customer service ...

My husband went to this Valvoline a few weeks prior and he said he had a good experience. For me... I look for customer service being pleasant and non-pressuring when getting an oil change. JAMES was my tech. OMG what a super nice young man he was. It was a long day for me... he was absolutely the shining spot in my day.

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When I pulled up I was treated by the techs right away. I was the only one there so it made me feel special as all the guys were ...

When I pulled up I was treated by the techs right away. I was the only one there so it made me feel special as all the guys were working on my car. Jose, James, and Eddy were especially helpful as they worked on my car and also taught me how to use things in my car I didn't even know was possible. They were all super nice.

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Your technician espoused all the virtues of a professional. He was clear, concise, and personable. I would consider him for gre ...

Your technician espoused all the virtues of a professional. He was clear, concise, and personable. I would consider him for greater responsiblities.

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not every customer could get done all items that is recommended by staff, may be customer could not afford at that time and is d ...

not every customer could get done all items that is recommended by staff, may be customer could not afford at that time and is declining for service ? once customer say I dont need this service at this time should be honored.

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The gentleman was very professional and knew exactly what had to be done with a VW. In the past I had tried a few other oil cha ...

The gentleman was very professional and knew exactly what had to be done with a VW. In the past I had tried a few other oil change companies but they struggled with a VW. Not this person. Great.

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I called ahead to see wait time. They said 20 minutes. No problem for a Saturday at noon time.I waited the line moved quickly

I called ahead to see wait time. They said 20 minutes. No problem for a Saturday at noon time.I waited the line moved quickly

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Service was quick and I was able to get back to work which is important for me.

Service was quick and I was able to get back to work which is important for me.

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Good service.

Good service.

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This was my 1st visit and Ryan was excellent. I usually do all the oil changes and maintenance for my families cars (4 of them) ...

This was my 1st visit and Ryan was excellent. I usually do all the oil changes and maintenance for my families cars (4 of them) but I am getting older and do not want to do it any more. I have found a new home at Valvoline because of the wonderful and quick service I received. I will be bringing all of my vehicles here for maintenance in the future. I will also be asking for Ryan to service them because of the trust and professional way he presents himself.Thanks for a great visit.Steven Timson stimson@stratoinc.com

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Staff checked everything including lights, tire pressure, and all fluids. They also checked the cabin air filter and showed me h ...

Staff checked everything including lights, tire pressure, and all fluids. They also checked the cabin air filter and showed me how dirty it was. I had them replace it. I have been a repeat customer since the station opened and will continue to be a repeat customer.

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Went to a few other shops and was told 1-2 hours for an oil change... should have gone here first . Very satisfied with Eddie an ...

Went to a few other shops and was told 1-2 hours for an oil change... should have gone here first . Very satisfied with Eddie and his knowledge of my corolla.

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Jiffy lube screwed us with a bogus claim that our filter was installed badly so now we go to valvoline

Jiffy lube screwed us with a bogus claim that our filter was installed badly so now we go to valvoline

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They were, clear, quick reasonable price and professional

They were, clear, quick reasonable price and professional

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much better service then most of the near by shops

much better service then most of the near by shops

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Ryan and his team are great!

Ryan and his team are great!

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The guy that took care of me worked very efficiently. Very professional as well. Told me everything was was great or bad. So gre ...

The guy that took care of me worked very efficiently. Very professional as well. Told me everything was was great or bad. So great job and team work in east Brunswick!

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Very nice and respectful. Gave good information on what was needed.

Very nice and respectful. Gave good information on what was needed.

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It was very quick with no haggling; which I like.

It was very quick with no haggling; which I like.

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The service was done quickly. Stacee ?? walked me through everything. it was my first time there. He is very knowledgeable and ...

The service was done quickly. Stacee ?? walked me through everything. it was my first time there. He is very knowledgeable and easy to get along with. They checked all basic fluids and while I was there they also pointed out my cabin filter needed to be replaced.

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Wait time, but it was busy during holiday.

Wait time, but it was busy during holiday.

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Long waiting lines.

Long waiting lines.

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Staff was very friendly and service was pretty quick

Staff was very friendly and service was pretty quick

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Very well run operation ... competent friendly and knowledgeable ... Easy, quick and well done service for the consumer ...

Very well run operation ... competent friendly and knowledgeable ... Easy, quick and well done service for the consumer ...

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I felt my technician did a thorough job and offered alternatives that were in the best interest of my car, my wallet, considerin ...

I felt my technician did a thorough job and offered alternatives that were in the best interest of my car, my wallet, considering the age of my car.

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I come to this location frequently I have 5 vehicles and come here often.

I come to this location frequently I have 5 vehicles and come here often.

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Never give top rating until I drive car couple days always a chance of leaks etc.

Never give top rating until I drive car couple days always a chance of leaks etc.

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Everyone was friendly and knowledgable

Everyone was friendly and knowledgable

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Rep was knowledgeable and fast!

Rep was knowledgeable and fast!

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My service technician was respectful, expeditious, and professional.

My service technician was respectful, expeditious, and professional.

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I love that I get informed of what my car needs and how urgent the issue is, but I'm never pressured into the service. My choice ...

I love that I get informed of what my car needs and how urgent the issue is, but I'm never pressured into the service. My choices are respected. At the same time, I get the work done well and quickly. There is really no downside.

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The assistant mgr Ryan was incredibly helpful and completely honest with me, and went out of his way to explain in detail what ...

The assistant mgr Ryan was incredibly helpful and completely honest with me, and went out of his way to explain in detail what had taken place with my vehicle.

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The asst mgr who did my oil change was amazing. Knowledgeable and friendly

The asst mgr who did my oil change was amazing. Knowledgeable and friendly

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I did wait outside for a service bay to be available. Within a few minutes of arriving I was greeted and had my lights checked ...

I did wait outside for a service bay to be available. Within a few minutes of arriving I was greeted and had my lights checked and told the wait would only be a few more minutes. Pulling into the service bay, the gentlemen that serviced my vehicle were extremely polite and explained everything. I was not pressured to buy anything and was very impressed with the experience. I will definitely be returning.

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Staff was very friendly and I was not pushed to buy products that I did not need.

Staff was very friendly and I was not pushed to buy products that I did not need.

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Fixed my light that I didnt know it was out. Knew alot about my car and recommended what else needs to be done soon to it

Fixed my light that I didnt know it was out. Knew alot about my car and recommended what else needs to be done soon to it

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Anders was great and very friendly, was always smiling. made me comfortable in the service I was receiving, came back 2 hours la ...

Anders was great and very friendly, was always smiling. made me comfortable in the service I was receiving, came back 2 hours later, I had my daughters oil changed. Matthew T, was quick at bottom side. Was nice to see Dan there from Grease Monkey. Great workers and great service. Will be back as always. Maryann Olexson

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No problems or pressure, very courteous fast service

No problems or pressure, very courteous fast service

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It was quick and thorough

It was quick and thorough

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Jose was great. Great personality and walked me through every step, it was my first time there. He was very informative and conf ...

Jose was great. Great personality and walked me through every step, it was my first time there. He was very informative and confident in his position.

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Very courteous and knowledgeable

Very courteous and knowledgeable

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Thanks to Ryan, great service !!

Thanks to Ryan, great service !!

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The service was great and I would recommend it to everyone

The service was great and I would recommend it to everyone

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The service was great. The technician was very personable. He did the job in a timely fashion. Would definitely return

The service was great. The technician was very personable. He did the job in a timely fashion. Would definitely return

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fast, efficient and convenient.

fast, efficient and convenient.

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Liked the fact you didn't have to get out of your car

Liked the fact you didn't have to get out of your car

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Excellent knowledgeable and friendly staff.

Excellent knowledgeable and friendly staff.

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East Brunswick, NJ location had very friendly employees that were willing to explain any questions asked

East Brunswick, NJ location had very friendly employees that were willing to explain any questions asked

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excellent customer service and professional technitians no selling pressure

excellent customer service and professional technitians no selling pressure

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Quick, efficient, and I trusted the expertise of my technician

Quick, efficient, and I trusted the expertise of my technician

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The gentleman who serviced my vehicle was the Assistant Manager and helped educate me about my vehicle, was courteous and an exp ...

The gentleman who serviced my vehicle was the Assistant Manager and helped educate me about my vehicle, was courteous and an expert in his field. Was very highly satisfied and will definitely come back again.

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good professional service

good professional service

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Ryan was extremely knowledgeable and was very respectful. No pressure to add more items. Really great customer service.

Ryan was extremely knowledgeable and was very respectful. No pressure to add more items. Really great customer service.

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it was great

it was great

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My attendant was very professional and knowledgeable.

My attendant was very professional and knowledgeable.

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Andres was excellent and I had confidence in what he was telling me.Thanks, Howard ==

Andres was excellent and I had confidence in what he was telling me.Thanks, Howard ==

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Quick service and friendly employees

Quick service and friendly employees

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Very friendly and informative about what was going on with my car

Very friendly and informative about what was going on with my car

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Everybody that spoke to me where very kind, they explained everything that they were doing. I had less then a 2 minute wait to g ...

Everybody that spoke to me where very kind, they explained everything that they were doing. I had less then a 2 minute wait to get in the bay area. Prices were explained before doing any work. Very quick and efficient.

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Attendant was very friendly and responsive and did the job ra[ridly and professionally.

Attendant was very friendly and responsive and did the job ra[ridly and professionally.

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Andres was the one helping me and he was amazing!!! explained everything to me. I will be going there from now on for all my car ...

Andres was the one helping me and he was amazing!!! explained everything to me. I will be going there from now on for all my car needs .

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The man servicing my car was very kind.

The man servicing my car was very kind.

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The cost for the services are higher than other oil change locations. Great service and great people.

The cost for the services are higher than other oil change locations. Great service and great people.

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The technician’s were friendly, knowledgeable and took care of my car like it were their own. Honestly and integrity in people h ...

The technician’s were friendly, knowledgeable and took care of my car like it were their own. Honestly and integrity in people has become rare these days but the folks working at the East Brunswick location are the gold standard. Nice job ! A+++

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The service was fast and quick

The service was fast and quick

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Recommendations made without pressure to buy, and honest assessment of components and that they did not need repair/replacement.

Recommendations made without pressure to buy, and honest assessment of components and that they did not need repair/replacement.

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Quick , close to home and reasonably priced

Quick , close to home and reasonably priced

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Fast easy and I’m back on the road. Employees are friendly and helpful.

Fast easy and I’m back on the road. Employees are friendly and helpful.

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Quick friendly service

Quick friendly service

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Cost too much

Cost too much

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Staff was friendly knowledgeable and quick

Staff was friendly knowledgeable and quick

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Went before work and was able to get a lot done for my vehicle at a reasonable price and make it to work on time. Technician was ...

Went before work and was able to get a lot done for my vehicle at a reasonable price and make it to work on time. Technician was very pleasant and efficient.

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I brought my wife’s car in. She uses your station normally. I however do not. But because of this visit I will be from now on. I ...

I brought my wife’s car in. She uses your station normally. I however do not. But because of this visit I will be from now on. I was so impressed with your station and my service tech Anders and the rest of your crew I wanted to tip them but didn’t have any cash. Sorry not sure how to spell his name.

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Great team work, great communication and great management staff. Thank you for you services! I am very pleased being able to get ...

Great team work, great communication and great management staff. Thank you for you services! I am very pleased being able to get an oil change in under 30 minutes compared to others. And the hospitality makes it key to build a trusting business.

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Professional associate,courteous

Professional associate,courteous

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This was the most quick and painless oil change i ever had. They even changed my cabin filter, after showing me how dirty it was ...

This was the most quick and painless oil change i ever had. They even changed my cabin filter, after showing me how dirty it was. The whole thing was 10 minutes. I will happily return, and highly recommend.

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The representative was very friendly, knowledgeable and courteous. He let me know what was going on the whole time.

The representative was very friendly, knowledgeable and courteous. He let me know what was going on the whole time.

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Employee was very polite and professional

Employee was very polite and professional

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Always friendly and professional

Always friendly and professional

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I have air ride suspension, which makes the car really low and they were able to accommodate me with the best care of my vehicle ...

I have air ride suspension, which makes the car really low and they were able to accommodate me with the best care of my vehicle while pulling in. I enjoy the enthusiasm for my show car from the staff. Although I deny it the provide me with services I may potentially need and they are very understanding.

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great service, great personnel.

great service, great personnel.

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Less wait time for oil change

Less wait time for oil change

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Great service and quick

Great service and quick

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Everything and everyone is done very professionally and efficiently.

Everything and everyone is done very professionally and efficiently.

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Easy to sit in Car and fast service. ALSO -- Please tell UPPER MANAGEMENT how Nice, Friendly, and Knowledgeable the MANAGER was ...

Easy to sit in Car and fast service. ALSO -- Please tell UPPER MANAGEMENT how Nice, Friendly, and Knowledgeable the MANAGER was that did my service. He was a young, afro-American man. Real pleasure to have him for my visit !!!!!!!!!!!!!!!

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James the technician was clear on what he was doing and didn’t pressure me into anything

James the technician was clear on what he was doing and didn’t pressure me into anything

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Very friendly service rep, told me exactly what he was doing, and why he was doing it.

Very friendly service rep, told me exactly what he was doing, and why he was doing it.

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good customer service and friendly staff

good customer service and friendly staff

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I’m not sure if new oil was put it maybe recycled oil?

I’m not sure if new oil was put it maybe recycled oil?

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The assistant manager Andrew and a technician (cant remember his name) were highly professional. Will def go back based on my e ...

The assistant manager Andrew and a technician (cant remember his name) were highly professional. Will def go back based on my experience.

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Fast courteous service

Fast courteous service

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Your price for oil change is higher than other local comparable places. Many others now offering the "wait in the car" oil chan ...

Your price for oil change is higher than other local comparable places. Many others now offering the "wait in the car" oil change for approximately 20% less.

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The tech I had was female wish I knew her name she was professional and friendly A+++++She explained everything and was up front ...

The tech I had was female wish I knew her name she was professional and friendly A+++++She explained everything and was up front about pricingI definitely will return Thanks

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No wait, no pressure to purchase additional services, quick and professional

No wait, no pressure to purchase additional services, quick and professional

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I appreciated the courtesy of all of the members of the crew who serviced my vehicle, including Dan, Evan, Darryl, and Ian. Dan ...

I appreciated the courtesy of all of the members of the crew who serviced my vehicle, including Dan, Evan, Darryl, and Ian. Dan was very thorough and meticulous and I appreciated that, even showing me the oil dipstick after the change. Evan took his time explaining available options to me and showed me the air filter, recommending that I don't change it (which it clearly didn't need to be, but nevertheless I appreciated that). I felt that I was treated respectfully by the whole crew and I am confident of the quality of the service my vehicle received

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Excellent and professional staff.Speedy,efficient,and honest service.Everyone showed pride in their work and the utmost professi ...

Excellent and professional staff.Speedy,efficient,and honest service.Everyone showed pride in their work and the utmost professionalism as always.I will be back for future visits due to this experience and more to come.I will recommend vioc to people I know as well.Great job

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Very curtious and we’ll educated staff. Fast service!!!

Very curtious and we’ll educated staff. Fast service!!!

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The mechanic was extremely up front and clear with the services provided, the pricing, and explaining the process. Best oil chan ...

The mechanic was extremely up front and clear with the services provided, the pricing, and explaining the process. Best oil change experience I've ever had.

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They did the job for a fair price. Saves me from having to go under my car and do the work myself. The brand reputation also sav ...

They did the job for a fair price. Saves me from having to go under my car and do the work myself. The brand reputation also saves me from having to go somewhere I wouldn't trust to get the job done right. I'm pretty temperamental with my car and having people work on it, but I trust these guys enough to allow them to work on my car - that should say something.

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It's the only Valvoline I go to for both of my cars. It's always a professional environment where no one is slacking off or tak ...

It's the only Valvoline I go to for both of my cars. It's always a professional environment where no one is slacking off or taking a break. All employees are helping each other to ensure that the services are moving as quickly as possible. This was the first time I waited as they were very busy, but I appreciated that they greeted me and did a few checks on my car to speed up the process when I pulled in.Keep up the good work!

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I actually went to Pep Boys because i had a coupon and was told that they couldnt even start my car until 45 minutes this is wit ...

I actually went to Pep Boys because i had a coupon and was told that they couldnt even start my car until 45 minutes this is with the Bays empty and no one waiting...so i left and went to your location Awesome Customer service 0 wait explained in detail everything really felt taken care of.

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The staff were wonderful. They kept me at ease and made pleasant small talk while doing a thorough job and excellent work.

The staff were wonderful. They kept me at ease and made pleasant small talk while doing a thorough job and excellent work.

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In spite of the long wait the Valvoline crew was extremely professional and helpful and my experience was pleasant. I would rath ...

In spite of the long wait the Valvoline crew was extremely professional and helpful and my experience was pleasant. I would rather wait for something if I know they will take the same care with me when I go.

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Very Professional

Very Professional

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Danny Brown was our technician, he replaced our battery for us, the one we had was not holding a charge and was found to have a ...

Danny Brown was our technician, he replaced our battery for us, the one we had was not holding a charge and was found to have a crack in it. He showed us the problem. Checked to see if there were any additional issues beyond the battery and there were none, thank goodness. We appreciate everything that he did. He should be commended not only for his great skill but also the wonderful customer service he provided.

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They were very thorough in their explanations of the service they were providing and pricing, without being pushy.

They were very thorough in their explanations of the service they were providing and pricing, without being pushy.

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I like that I didn't have to wait and that I could stay in the car with my kids. The technicians working there were friendly and ...

I like that I didn't have to wait and that I could stay in the car with my kids. The technicians working there were friendly and informative. I thought the price was a little on the high side, but I figure that it is a fair trade for the convenience.

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Service was very prompt and quick, the employees were nice and the price was good.

Service was very prompt and quick, the employees were nice and the price was good.

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The team is really nice. They are very professional. I notice how they work together to keep they flow cars going. You have a go ...

The team is really nice. They are very professional. I notice how they work together to keep they flow cars going. You have a good leadership team there.

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speed, efficiency and prices.

speed, efficiency and prices.

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Great work very satisfied

Great work very satisfied

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Had to wait longer than usual and it was an extremely hot day to be sitting in the car.

Had to wait longer than usual and it was an extremely hot day to be sitting in the car.

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The techs checked everything including all fluid levels, tire pressure, and lights. At all times I was kept informed as to what ...

The techs checked everything including all fluid levels, tire pressure, and lights. At all times I was kept informed as to what they were doing and the results. I have been a Valvoline customer since the station opened and will continue to be a repeat customer.

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Overly very friendly crue

Overly very friendly crue

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The girl Tech was great she explained everything clearly. Thanks

The girl Tech was great she explained everything clearly. Thanks

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I constantly go there every time I'm due for an oil change even though there's other Valvoline in the area which are closer to m ...

I constantly go there every time I'm due for an oil change even though there's other Valvoline in the area which are closer to my home I just find the technicians extremely friendly extremely knowledgeable and that's the reason I keep coming back

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Very friendly service.no wait pulled right in. Just a nice experience

Very friendly service.no wait pulled right in. Just a nice experience

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Waited about 5 to 10 minutes. In that time I was advised that the staff would be right with me.They were!! When I got into the b ...

Waited about 5 to 10 minutes. In that time I was advised that the staff would be right with me.They were!! When I got into the bay all checks were explained to me by Daryl and I was advised what they were going to do today. All checks were preformed and completed in 10 minutes. A/C check Tranny check, tires, wipers washer fluid air filter. 2 employees worked on my vehicle and every detail was announced and shown to what I believe was a camera in the upper corner of the bay. NICE! CANT GET THAT DONE THAT FAST ANYWHERE ELSE.Next oil change. Pan dropped oil extracted and then added again ALL ANNOUNCED. Needless to say I sat in my vehicle and watched in amazement how fast this was. I was in and out and on my way in 25 minutes. What a great system anywhere else you go it is such a mundane task hand the keys over , wait, wait ,wait then finally 1 hour later it's done. And it was just an oil change. GOTTA love this process Valvoline has set in place. I drove of saying to myself what just happened here and realized dam I just got all this done and now I have ALL this extra free time. My thanks to the Valvoline team in East Brunswick nj

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All of the The techs were great. The person who inputted my info was super polite and communicated well. Good sales person too : ...

All of the The techs were great. The person who inputted my info was super polite and communicated well. Good sales person too :)

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Great Customer Service

Great Customer Service

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I like that they also check air tire pressure all filters head lights and brake lights because these are item you don't pay att ...

I like that they also check air tire pressure all filters head lights and brake lights because these are item you don't pay attention to until your stop by the cops KEEP UP THE GOOD WORK

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Very prompt service. Courteous. Exemplary

Very prompt service. Courteous. Exemplary

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serviced quickly, reasonably priced

serviced quickly, reasonably priced

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Everyone was friendly and curious and service was great

Everyone was friendly and curious and service was great

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felt it was very transparent and honest

felt it was very transparent and honest

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professional friendly techs....i told them it was the best/nicest/easiest oil change i veer had ! A +++++++

professional friendly techs....i told them it was the best/nicest/easiest oil change i veer had ! A +++++++

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It was a little more expensive than I thought it would be.

It was a little more expensive than I thought it would be.

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last time I believe I was scammed into getting AC service when I did not need it. almost every time I go there I felt pressured ...

last time I believe I was scammed into getting AC service when I did not need it. almost every time I go there I felt pressured into purchasing some kind of service that I do not think I need. and finally my sister went there for an oil change earlier that same day and they broke her valve stems when checking tire pressure that resulted in a huge disaster which cost her a lot of money

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Staff was friendly, the service was quick and done right.

Staff was friendly, the service was quick and done right.

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Everything was very good. Good experience

Everything was very good. Good experience

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While I understand the conv. of the station, prices seem a little high.

While I understand the conv. of the station, prices seem a little high.

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Service Team Member Anders was extremely friendly and made each step simple and easy to understand. The process was efficient an ...

Service Team Member Anders was extremely friendly and made each step simple and easy to understand. The process was efficient and I trusted the services I was receiving. The clean and organized appearance of the garage and clear communication between workers created a trustworthy environment. I did not feel pressured at all to add on other services.

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The staff was friendly and explained what they were doing

The staff was friendly and explained what they were doing

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It was fast. I dont like waiting for an oil change just wish it were cheaper than $30

It was fast. I dont like waiting for an oil change just wish it were cheaper than $30

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I have never had an experience like this before. It was amazing and I want to always get my oil changes here from now on. You ...

I have never had an experience like this before. It was amazing and I want to always get my oil changes here from now on. You all made a customer for life. The East Brunswick, NJ location was a real treat!

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First time experience

First time experience

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The staff was very communicative with what they were doing the whole process

The staff was very communicative with what they were doing the whole process

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Friendly staff quick service would recommend to a friend

Friendly staff quick service would recommend to a friend

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Honest, went step by step to go over work done.

Honest, went step by step to go over work done.

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Good price, fast, and easy.

Good price, fast, and easy.

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Very polite and courteous. apologized for the delay even though it probably wasn't there fault. It was Saturday morning on a r ...

Very polite and courteous. apologized for the delay even though it probably wasn't there fault. It was Saturday morning on a rainy day so a lot of people had the same idea a me to get an oil change.

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Everyone was friendly and professional.

Everyone was friendly and professional.

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quick and easy

quick and easy

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Observation of a very efficient team communicating and providing service. I asked that grease points on the drive shaft be addre ...

Observation of a very efficient team communicating and providing service. I asked that grease points on the drive shaft be addressed as well. The technician indicated that they were being addeessed. Efficent organized unit.

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Pricing was reasonable service was good didn’t have to wait

Pricing was reasonable service was good didn’t have to wait

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Asst Mgr was professional and knowledgeable. Great service all the way around just a little pricey for air conditioner maintenan ...

Asst Mgr was professional and knowledgeable. Great service all the way around just a little pricey for air conditioner maintenance.

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Friendly staff and they were quick

Friendly staff and they were quick

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very friendly, patient with my questions- sound advice for future needs

very friendly, patient with my questions- sound advice for future needs

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Helpful and professional staff. Clearly communicated options. Quick service.

Helpful and professional staff. Clearly communicated options. Quick service.

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The staff at this location highly knowledgeable no pushy conducted professionally. Will return

The staff at this location highly knowledgeable no pushy conducted professionally. Will return

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Everything!

Everything!

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The staff at your facility in East Brunswick, NJ were super friendly and seemed to enjoy the work they were doing...in spite of ...

The staff at your facility in East Brunswick, NJ were super friendly and seemed to enjoy the work they were doing...in spite of the extremely hot temperature that day! This made the whole experience quite pleasant!!!

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A entirely new kind of oil change experience. The yelling was a bit much. Me having to do the lights and brake and RPM was annoy ...

A entirely new kind of oil change experience. The yelling was a bit much. Me having to do the lights and brake and RPM was annoying. Its not cheaper then other places and im doing some of the work.

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I’m always greeted with a smile. Very courteous staff.

I’m always greeted with a smile. Very courteous staff.

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The team in East Brunswick were great. Stacey and Dan are always patient n understanding. I had only 45 time frame cause my daug ...

The team in East Brunswick were great. Stacey and Dan are always patient n understanding. I had only 45 time frame cause my daughter were tutoring n they got it done in a half hour. Glad for services. ⭐️⭐️⭐️⭐️⭐️

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Staff was extremely friendly and knowledgeable. Took my car there on Tuesday and took my girlfriend's car there today. Will be r ...

Staff was extremely friendly and knowledgeable. Took my car there on Tuesday and took my girlfriend's car there today. Will be returning customers as they were extremely hospitable!5/5

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I don't get emotional over people doing their job. Satisfied is my highest level.

I don't get emotional over people doing their job. Satisfied is my highest level.

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Fast and efficient.

Fast and efficient.

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Dan, Andre and the “assistant manager” were all great. Kept all the customers laughing while we waited and while they worked.

Dan, Andre and the “assistant manager” were all great. Kept all the customers laughing while we waited and while they worked.

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Took care of my exact needs

Took care of my exact needs

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The staff was so helpful and friendly and the job was done quick. I also loved that they do an AC check and lights check prior t ...

The staff was so helpful and friendly and the job was done quick. I also loved that they do an AC check and lights check prior to the oil change.

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The attendant was very knowledgeable, explained everything clearly and showed me the filter and the battery printouts. He did no ...

The attendant was very knowledgeable, explained everything clearly and showed me the filter and the battery printouts. He did not seem to try an upsell.

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It was wonderful the staff were very helpful and friendly they went above and beyond

It was wonderful the staff were very helpful and friendly they went above and beyond

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At the same price, I can get more from Route 18 Chrysler's discounted oil change promotion i.e. free tire rotation.

At the same price, I can get more from Route 18 Chrysler's discounted oil change promotion i.e. free tire rotation.

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The staff is knowledgeable, courteous and fast! Great service, great value. Extremely satisfied!!

The staff is knowledgeable, courteous and fast! Great service, great value. Extremely satisfied!!

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She was very quick and detailed enough to advise my power steering fluid was leaking.

She was very quick and detailed enough to advise my power steering fluid was leaking.

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Friendliness of the mechanic and no pressure to buy things my car did not need.

Friendliness of the mechanic and no pressure to buy things my car did not need.

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Once my vehicle was inside the service area the oil change and other vehicle checks were done quickly.

Once my vehicle was inside the service area the oil change and other vehicle checks were done quickly.

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Service staff were very professional. There was no wait time and service was fast and thorough.

Service staff were very professional. There was no wait time and service was fast and thorough.

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I like very much dealing with professionals and everyone over there is very professional very Courteous and explained everythin ...

I like very much dealing with professionals and everyone over there is very professional very Courteous and explained everything thoroughly. And they remembered me from the last time. Keep up the good work .

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The lady taking care of me was very knowledgeable and friendly. The service was fast and reasonably priced. Great work! Will onl ...

The lady taking care of me was very knowledgeable and friendly. The service was fast and reasonably priced. Great work! Will only get my oil changed with you guys from now on.

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They were friendly and fast I had to wait and while I did they checked all my lights so it went that much faster once I was in t ...

They were friendly and fast I had to wait and while I did they checked all my lights so it went that much faster once I was in the bay.

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Service was provided as expected and I was satisfied but there was nothing done that made my visit a highly satisfied one. That ...

Service was provided as expected and I was satisfied but there was nothing done that made my visit a highly satisfied one. That is not a negative.

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Tech was kind and very vary professional.

Tech was kind and very vary professional.

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The associate I was dealing with was wonderful. She was very professional and courteous. She is an asset to your company.

The associate I was dealing with was wonderful. She was very professional and courteous. She is an asset to your company.

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The process took 30 minutes to complete

The process took 30 minutes to complete

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Dan is the man. Everyone who works here has been so helpful and friendly and honest. I go out of my way to go to this valvoline!

Dan is the man. Everyone who works here has been so helpful and friendly and honest. I go out of my way to go to this valvoline!

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I paid $44 Dollars to change my air filter. I thought it seemed high when i got home the found out the filter itself only cost $ ...

I paid $44 Dollars to change my air filter. I thought it seemed high when i got home the found out the filter itself only cost $8 dollars and and infant could replace it. I noticed online you should not pay more than $25 dollars. I always use valvoline but come on thats a scam.

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i felt very pleased by the service i recieved

i felt very pleased by the service i recieved

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Quick, thorough, accommodating

Quick, thorough, accommodating

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Guys did a nice simple quick oil change just as needed

Guys did a nice simple quick oil change just as needed

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Friendly quick service. Honest staff.

Friendly quick service. Honest staff.

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Great job

Great job

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Good quick service!Had a conversation with the GM Stacey at an event and he told me they have no problem doing oil changes for t ...

Good quick service!Had a conversation with the GM Stacey at an event and he told me they have no problem doing oil changes for the Ford Focus. I went to a place that charged extra to take the plastic oil shield off for the oil change. Stacey told me that they do not charge extra to do that.I appreciated his honesty!

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Went in before work and got serviced without being late for job. Staff at facility professional and personable.

Went in before work and got serviced without being late for job. Staff at facility professional and personable.

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I maintain my vehicle when it comes to air filter, washer fluid, break lights & as much as I appreciate the techs checking all o ...

I maintain my vehicle when it comes to air filter, washer fluid, break lights & as much as I appreciate the techs checking all of this, it's not needed in my case! I just want an oil change & want to be on my way.

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There is always room for improvement

There is always room for improvement

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The staff was very knowledgeable, friendly and professional.

The staff was very knowledgeable, friendly and professional.

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I was highly satisfied with the service and expect to come back to this facility again. The service was performed and all fluid ...

I was highly satisfied with the service and expect to come back to this facility again. The service was performed and all fluid levels were checked as well as the signal and lights.The service representative checked the air conditioner and told me that the level was low. I told him to do the service which he did.

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I hope I got the name correct. Derryl was awesome and professional (as were his colleagues). This is why I bring our five vehic ...

I hope I got the name correct. Derryl was awesome and professional (as were his colleagues). This is why I bring our five vehicles there!

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Polite and courteous staffPricing was good

Polite and courteous staffPricing was good

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Service people were very professional. Supplied information, no pressure and answered questions.

Service people were very professional. Supplied information, no pressure and answered questions.

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It’s very convenient

It’s very convenient

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The young lady who took care of my car has done it before and has has always been very professional.

The young lady who took care of my car has done it before and has has always been very professional.

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