East Brunswick

The assistant manager Danny, came over to ensure the job was done to my satisfaction.

The assistant manager Danny, came over to ensure the job was done to my satisfaction.

MORE

it was my first time there and everything went fine

it was my first time there and everything went fine

MORE

The gentleman who assisted me was very friendly and personable, even early on a sunday morning

The gentleman who assisted me was very friendly and personable, even early on a sunday morning

MORE

Staff is always courteous. Drove from Brooklyn ny to nj to get oil change. Always have great staff that make me confident great ...

Staff is always courteous. Drove from Brooklyn ny to nj to get oil change. Always have great staff that make me confident great care is taken when taking care of my cars

MORE

The team works well together. It makes feel like I have my own pit crew.

The team works well together. It makes feel like I have my own pit crew.

MORE

I'm satisfied. No need for the extra verbiage.

I'm satisfied. No need for the extra verbiage.

MORE

Staff always very professional

Staff always very professional

MORE

It’s simply too expensive for an oil change. In January 2019, I paid about $47 for the synthetic blend and in June, I just paid ...

It’s simply too expensive for an oil change. In January 2019, I paid about $47 for the synthetic blend and in June, I just paid about $57 and that’s why I’m high dissatisfied at this time.

MORE

I was completely satisfied with the employee's of this valvoline oil change store!

I was completely satisfied with the employee's of this valvoline oil change store!

MORE

I could have had the same service plus a tire rotation at my Ford Dealer for about half the price I paid to Valvoline IOC. Conv ...

I could have had the same service plus a tire rotation at my Ford Dealer for about half the price I paid to Valvoline IOC. Convenience is the only reason I went where I did.

MORE

Employee was very pleasant to deal with and answered all my questions. He was very helpful and very courteous. Appeared to kno ...

Employee was very pleasant to deal with and answered all my questions. He was very helpful and very courteous. Appeared to know what he was doing and did it quickly.

MORE

The fact that I don't have to leave my car for an extended period of time to do what valvolime does while I wait in the car is v ...

The fact that I don't have to leave my car for an extended period of time to do what valvolime does while I wait in the car is valuable to me.

MORE

Great, friendly staff. Easy and quick service.

Great, friendly staff. Easy and quick service.

MORE

Great service personnel. Pretty quick compared to regular shop. No pressure to buy anything else.

Great service personnel. Pretty quick compared to regular shop. No pressure to buy anything else.

MORE

Never get a hard sell. They make me aware I need certain materials without being pushy. I also really like when they tell me I d ...

Never get a hard sell. They make me aware I need certain materials without being pushy. I also really like when they tell me I don’t need anything new.

MORE

Service was great and they explain everything along the way. Love going there, always a great experience

Service was great and they explain everything along the way. Love going there, always a great experience

MORE

This was my first time at Valvoline, and the process was much more thorough than I expected. The technicians checked EVERYTHING, ...

This was my first time at Valvoline, and the process was much more thorough than I expected. The technicians checked EVERYTHING, even things that I didn't even realize were a problem, like corrosion on my battery. I also really appreciated that I wasn't pressured to buy additional services, and I wasn't pushed to get my AC Recharged this visit. Words can't express enough how impressed I was with my experience here, especially since all I came in for was a standard oil change.

MORE

Consistant

Consistant

MORE

Sitting in the vehicle I Like the close contact with the service person.

Sitting in the vehicle I Like the close contact with the service person.

MORE

I like the staff is friendly and I get to see everything that is going on in my car and it is the fastest place I have ever had ...

I like the staff is friendly and I get to see everything that is going on in my car and it is the fastest place I have ever had an oil change done

MORE

The person that took care of my car was very nice and friendly!

The person that took care of my car was very nice and friendly!

MORE

Good and fast service, clear communication, friendly welcoming staff that shared information and ensured clarity.

Good and fast service, clear communication, friendly welcoming staff that shared information and ensured clarity.

MORE

Everything was explained

Everything was explained

MORE

Staff was extremely friendly and enthusiastic and made me feel very comfortable during my visit. I like the fact that I can rema ...

Staff was extremely friendly and enthusiastic and made me feel very comfortable during my visit. I like the fact that I can remain in my car during service rather than sit in a waiting room. Will def be returning for future oil changes.

MORE

Courteous staff, not pushy at all.

Courteous staff, not pushy at all.

MORE

They were excellent, very welcoming and explained everything. I was impressed

They were excellent, very welcoming and explained everything. I was impressed

MORE

The staff was quick, personable and informative.

The staff was quick, personable and informative.

MORE

The visit was quick and everything was thoroughly explained while being done.

The visit was quick and everything was thoroughly explained while being done.

MORE

Employees were very personable

Employees were very personable

MORE

Great service

Great service

MORE

Clean environment and the staff is very nice

Clean environment and the staff is very nice

MORE

The prompt and quick service as well as the courtesy and knowledge of the staff.

The prompt and quick service as well as the courtesy and knowledge of the staff.

MORE

Extremely quick service, very polite employees (every time I come, not just this visit)

Extremely quick service, very polite employees (every time I come, not just this visit)

MORE

MY CUSTOMER SERVICE REP WAS WONDERFUL... FRIENDLY AND KNOWLEDGEABLE.

MY CUSTOMER SERVICE REP WAS WONDERFUL... FRIENDLY AND KNOWLEDGEABLE.

MORE

The gentleman Mike was very kind and he explained everything that he was doing as he worked on my vehicle. The service was great ...

The gentleman Mike was very kind and he explained everything that he was doing as he worked on my vehicle. The service was great and the workers were very pleasant and friendly. I recommend this place to everyone. And I was in and out within 10-15 minutes! Thanks again Valvoline! 😉👍👍👍👍👍

MORE

Friendly and cortiuos employees

Friendly and cortiuos employees

MORE

I love the ease of service at V. I also love the technician (Dan) I always get when I go go there. He was at the same location ...

I love the ease of service at V. I also love the technician (Dan) I always get when I go go there. He was at the same location doing oil changes before it became V and I trust him. He is very nice, personable, knowledgeable and helpful. I also requested windshield wipers at my most recent visit which are not listed on this report. I would like to say both the wipers and the air-filters (which are listed on this survey as being part of my visit) were highway robbery. Ninety dollars for two filters and twenty six dollars for one windshield wiper (I bought 2, the other was cheaper), are you out of your freakin minds??? I will no longer buy these products @ V and go to a regular mechanic. I was considering a radiator flush but have since reconsidered. Good thing, I might have to have remortgaged my home if I did get the flush. As much as I love the ease of service by going to Valvoline, since the prices for the add-ons are so high, it will prompt me to go to my regular mechanic and simply have all services done there. What a shame. I am only going to use V for oil changes from now on. And I will time my oil changes with the other add-ons and V will get less visits from me.

MORE

Stacey and Calvin were very polite and professional

Stacey and Calvin were very polite and professional

MORE

The staff was very knowledgeable and professional. While there, they noticed my right passenger headlight was out and asked if I ...

The staff was very knowledgeable and professional. While there, they noticed my right passenger headlight was out and asked if I’d like it replaced. I told them of an experience at another mechanic that wanted to charge me considerably more than what I was charged at valvoline. Exceptional staff and service.

MORE

It was a good experience. I would come back

It was a good experience. I would come back

MORE

He was very professional and polite.

He was very professional and polite.

MORE

Fast courteous service

Fast courteous service

MORE

Very courteous service

Very courteous service

MORE

Just good friendly staff and pretty fast service

Just good friendly staff and pretty fast service

MORE

Great service!

Great service!

MORE

Was done with everything pretty fast, relatively.

Was done with everything pretty fast, relatively.

MORE

The customer service their is excellent. They keep you communicated throughout the entire process. Very knowledgeable staff

The customer service their is excellent. They keep you communicated throughout the entire process. Very knowledgeable staff

MORE

The service man was extremely nice!

The service man was extremely nice!

MORE

The staff was excellent knowledgeable and proficient .

The staff was excellent knowledgeable and proficient .

MORE

The workers were very pleasant and professional. They did an excellent job.

The workers were very pleasant and professional. They did an excellent job.

MORE

wonderful service love it great professional...……………...

wonderful service love it great professional...……………...

MORE

Quick, courteous service. No pressure to purchase other services.

Quick, courteous service. No pressure to purchase other services.

MORE

My mechanic was awesome.

My mechanic was awesome.

MORE

Loved that there were 3 women working.

Loved that there were 3 women working.

MORE

The attendant was very friendly and put us at ease during our visit, it was quick and no pressure for other services.

The attendant was very friendly and put us at ease during our visit, it was quick and no pressure for other services.

MORE

Quick and a very nice staff

Quick and a very nice staff

MORE

Friendly courteous service. Everyone seemed very knowledgeable.

Friendly courteous service. Everyone seemed very knowledgeable.

MORE

Did not have to get out of vehicleThe rep explained each step he was doingThe ability to see on going activities with vehicle ma ...

Did not have to get out of vehicleThe rep explained each step he was doingThe ability to see on going activities with vehicle make you more confident as to work done.Rep was very courteous always answer “yes sir”

MORE

Once inside the center it was a quick and an enjoyable experience

Once inside the center it was a quick and an enjoyable experience

MORE

Staff is always extremely friendly and helpful. They recommend products but not overly pushy. I don't trust pushy. Recommend me ...

Staff is always extremely friendly and helpful. They recommend products but not overly pushy. I don't trust pushy. Recommend me products honestly like they do, and I am more likely to buy them.

MORE

Very helpful staff , clearly explaine everything to me

Very helpful staff , clearly explaine everything to me

MORE

THIS WAS MY SECOND VISIT AND I WAS VERY PLEASED WITH THE SERVICE

THIS WAS MY SECOND VISIT AND I WAS VERY PLEASED WITH THE SERVICE

MORE

Great customer service. Honest mechanics. They kept me informed on everything they were doing

Great customer service. Honest mechanics. They kept me informed on everything they were doing

MORE

People who took care of me were very friendly and courteous

People who took care of me were very friendly and courteous

MORE

The head technician took time to explain what he was doing and was training a new tech along the way.

The head technician took time to explain what he was doing and was training a new tech along the way.

MORE

Experience was easy and quick. Staff was excellent.

Experience was easy and quick. Staff was excellent.

MORE

Joseph was very detailed in everything that i needed and explained it very well. I was very satisfied with his service and knowl ...

Joseph was very detailed in everything that i needed and explained it very well. I was very satisfied with his service and knowledge in how well he explained everything so that i can understand what he was talking about. He was very pleasant and I appreciate the service I receive every time I have went to this Valvoline. I will definitely remain a customer at this location.

MORE

The two service workers were fantastic.

The two service workers were fantastic.

MORE

Everyone was extremely polite professional & well informed. It was fast & connveinant

Everyone was extremely polite professional & well informed. It was fast & connveinant

MORE

Employee Matthew was very polite and professional

Employee Matthew was very polite and professional

MORE

The staff was friendly and knowledgeable. Reasonable wait time and prices

The staff was friendly and knowledgeable. Reasonable wait time and prices

MORE

Received greeting immediately upon arrival. Checked all out ward vehicle lights wipers etc on the outside while waiting to ente ...

Received greeting immediately upon arrival. Checked all out ward vehicle lights wipers etc on the outside while waiting to enter service area saving time. Inside was warmly received, introduced themselves and asked what I needed done After checking my car explained so I could understand what was needed and whyFelt as if my safety mattered. Excellent care.

MORE

Great service; excellent rep and overall fast and quick turnaround..👍👍😄

Great service; excellent rep and overall fast and quick turnaround..👍👍😄

MORE

It takes a lot for me to be highly satisfied. I was very pleased with the overall service that I received.

It takes a lot for me to be highly satisfied. I was very pleased with the overall service that I received.

MORE

The associate that did my oil change was friendly and knowledgeable. Although the last time I came, that associate was also such ...

The associate that did my oil change was friendly and knowledgeable. Although the last time I came, that associate was also such. I never have a hard time when I come here and the team is competent in what they do. Everything moves smoothly between all associates in each bin.

MORE

Great Service

Great Service

MORE

The service was very thorough and organized. Matthew was very polite, thorough efficient. Matthew always took the time to expla ...

The service was very thorough and organized. Matthew was very polite, thorough efficient. Matthew always took the time to explain what was happening. He did a great job.

MORE

The manager Stacy is very courteous and knowledgeable. He makes my experience in my visits there very efficient.

The manager Stacy is very courteous and knowledgeable. He makes my experience in my visits there very efficient.

MORE

The man who I worked with was knowledgeable and when I said only change my oil don't check anything else I do it myself, he comp ...

The man who I worked with was knowledgeable and when I said only change my oil don't check anything else I do it myself, he complied. He wasn't pushy. I asked to see the dipstick when they were done and he showed it to me before I started the car. He was very polite.

MORE

The experience was great, you pull in and a team of associates go to town getting what you need done. These guys at my local sho ...

The experience was great, you pull in and a team of associates go to town getting what you need done. These guys at my local shop really work together well and for what they did in 1hr would have taken pepboys 6 to do. For my routine fuild changes and preventive maintenance I'm coming here from now on.

MORE

Very friendly staff, explained each time what was going on, pricing. Nice group of people

Very friendly staff, explained each time what was going on, pricing. Nice group of people

MORE

Charges applied were not accurate as communicated verbally :(

Charges applied were not accurate as communicated verbally :(

MORE

Let you know and show you anything you needed to get done.

Let you know and show you anything you needed to get done.

MORE

Friendly, knowledgeable staff and quick service. This was the first time I had a wait.

Friendly, knowledgeable staff and quick service. This was the first time I had a wait.

MORE

Tired of the dirty air filter jimic that has been tried a few times at some of your service centers

Tired of the dirty air filter jimic that has been tried a few times at some of your service centers

MORE

Courteous prompt professional

Courteous prompt professional

MORE

The young man under the truck did not know that we wanted the thicker oil, so we had to tell him twice to three times!

The young man under the truck did not know that we wanted the thicker oil, so we had to tell him twice to three times!

MORE

GOT IN AND OUT VERY QUICKLY. PRICE OK

GOT IN AND OUT VERY QUICKLY. PRICE OK

MORE

Service men were very professional and explained everything that was taking place

Service men were very professional and explained everything that was taking place

MORE

Tech told me that differential oil should be changed at 30000 miles. Owners manual says 150k miles. Don't try and sell me what I ...

Tech told me that differential oil should be changed at 30000 miles. Owners manual says 150k miles. Don't try and sell me what I do not need. It takes away my trust.

MORE

Don't like to sit in the car during the services. While siting in side the car, I don't know what is going on surrounding me and ...

Don't like to sit in the car during the services. While siting in side the car, I don't know what is going on surrounding me and under neath of my car and I don't like the feeling of being trapped in side the vehicle and being told to put on break, turn on signals...it's very strange services in my life.

MORE

Courteous staff. Thorough explanation.Price explained ahead of time.Service explained.

Courteous staff. Thorough explanation.Price explained ahead of time.Service explained.

MORE

I always use valvoline when I need an oil change. It is quick and convenient and the workers are trustworthy in my opinion. Rya ...

I always use valvoline when I need an oil change. It is quick and convenient and the workers are trustworthy in my opinion. Ryan, my Tech, was extremely helpful and honest! I will most definitely be back for my next oil change.

MORE

I came in solely for the coupon offer and was very pleased. Your staff is so amazingly friendly and knowledgeable. You should be ...

I came in solely for the coupon offer and was very pleased. Your staff is so amazingly friendly and knowledgeable. You should be proud of theway everyone conducts themselves and represents the company in this location. Thank you for such a pleasant experience

MORE

Everything was done at a very timely manner.

Everything was done at a very timely manner.

MORE

Very friendly

Very friendly

MORE

Customer service was excellent. I returned with an issue from prior service and the technician was apologetic and professional.

Customer service was excellent. I returned with an issue from prior service and the technician was apologetic and professional.

MORE

Everything was Terrific!!!

Everything was Terrific!!!

MORE

fast,respectful service

fast,respectful service

MORE

Good customer service friendliness of staff

Good customer service friendliness of staff

MORE

James was my tech for this oil change very knowledgeable and friendly yet professional

James was my tech for this oil change very knowledgeable and friendly yet professional

MORE

I found this place completely bizarre in a great way! I have never been able to stay in my car it was extremely fast there were ...

I found this place completely bizarre in a great way! I have never been able to stay in my car it was extremely fast there were multiple men working on the car checking all my fluids filters lights and they were all EXTREMELY nice! Great job by the entire staff I will definitely be returning and I will tell everyone I know about it! Thanks again!

MORE

Dan was extremely knowledgeable about my car. I learned a few things as well. I didnt feel as though he was pressuring me in an ...

Dan was extremely knowledgeable about my car. I learned a few things as well. I didnt feel as though he was pressuring me in any way to do the repairs needed. In the past at other Valvoline location I felt as though I was being told what I had to do and I didnt trust that I actually needed the service. Dan explained what the computer was showing, why and what was actually most important at that time. I will certainly go back to that location as well as request Dan to service my car.

MORE

staff was amazing! friendly smiling knowledgeable. the person who did my things was amazing

staff was amazing! friendly smiling knowledgeable. the person who did my things was amazing

MORE

I like that they showed me everything, and also they knew about Hyundai requiring a gasket change which I don't think anyone has ...

I like that they showed me everything, and also they knew about Hyundai requiring a gasket change which I don't think anyone has ever done before. They were also very careful with the car (I had just had it washed).

MORE

The person who changed oil seemed to care told me info about my car that I had no idea about. Seemed very knowledgeable

The person who changed oil seemed to care told me info about my car that I had no idea about. Seemed very knowledgeable

MORE

They explained everything and I stay in the car and saw everything!!!!

They explained everything and I stay in the car and saw everything!!!!

MORE

Matt and everyone else was helpful and polite. I left a review on yelp

Matt and everyone else was helpful and polite. I left a review on yelp

MORE

I felt the technicians communicated very well, gave me recommendations of things to watch out for without trying to trick me int ...

I felt the technicians communicated very well, gave me recommendations of things to watch out for without trying to trick me into repairs I didn't need.

MORE

friendly good service

friendly good service

MORE

Professional service

Professional service

MORE

Quick and easy

Quick and easy

MORE

Price was very good

Price was very good

MORE

Everyone was super friendly and knowledgeable.

Everyone was super friendly and knowledgeable.

MORE

Very good technical knowledge and friendly staff. Keep up the good work.

Very good technical knowledge and friendly staff. Keep up the good work.

MORE

They were amazing, they let me know everything he recommended I change my filter n he showed me what mine looked like n ge new o ...

They were amazing, they let me know everything he recommended I change my filter n he showed me what mine looked like n ge new one, I needed up getting it.

MORE

My technician was very friendly and informative and works very quickly

My technician was very friendly and informative and works very quickly

MORE

everything was done right

everything was done right

MORE

Friendly staff and quick service

Friendly staff and quick service

MORE

I couldn’t upload my $10 off coupon because your WIFI signal was weak. So I had pay full price.

I couldn’t upload my $10 off coupon because your WIFI signal was weak. So I had pay full price.

MORE

Great experience with a friendly staff that does not push un-needed service on you. It was a quick service. Very thankful for t ...

Great experience with a friendly staff that does not push un-needed service on you. It was a quick service. Very thankful for that.

MORE

Professional friendly service

Professional friendly service

MORE

Very Satisfied. No complaints at all

Very Satisfied. No complaints at all

MORE

To much up selling

To much up selling

MORE

Quick and easy

Quick and easy

MORE

The day was quite busy and service was backed up

The day was quite busy and service was backed up

MORE

Always satisfied

Always satisfied

MORE

Customer service is excellent from the moment you pull up until you drive out.

Customer service is excellent from the moment you pull up until you drive out.

MORE

Ryan was helpful, knowledgeable and kind. That kind of customer service is rare, and is truly appreciated.

Ryan was helpful, knowledgeable and kind. That kind of customer service is rare, and is truly appreciated.

MORE

Fast efficient service, technicians were friendly and engaged

Fast efficient service, technicians were friendly and engaged

MORE

awesome service

awesome service

MORE

Staff and service was great, price was a bit high close to dealers price

Staff and service was great, price was a bit high close to dealers price

MORE

Very professional and educated.. I’ve been going to Valvoline for years in East Brunswick and I’ve never been let down.. I e tol ...

Very professional and educated.. I’ve been going to Valvoline for years in East Brunswick and I’ve never been let down.. I e told many of my friends and family to go there for great service

MORE

Everyone there are so courteous and they explain everything. The best experience always

Everyone there are so courteous and they explain everything. The best experience always

MORE

The worker Ryan was so helpful. He noticed a problem in my car I didn’t know about. He recommended I get it fixed because he cou ...

The worker Ryan was so helpful. He noticed a problem in my car I didn’t know about. He recommended I get it fixed because he couldn’t fix it in the shop. He showed me where the problem was and took the time to explain what it was and the seriousness of the issue. His customer service and knowledge were superior to other experiences I have had in the past.

MORE

Everything was done quickly and efficiently, I’m not knowledgeable about vehicles and I didn’t feel like I was being ripped off. ...

Everything was done quickly and efficiently, I’m not knowledgeable about vehicles and I didn’t feel like I was being ripped off. Every step was explained to me and my tech dan was very friendly and helpful; this is the second time I’ve had him and I’m always happy with my visit

MORE

Fast and courteous service. Reasonable price

Fast and courteous service. Reasonable price

MORE

I went on Sunday afternoon and had to wait a long time until it my car was serviced. I think the next time I will try to get the ...

I went on Sunday afternoon and had to wait a long time until it my car was serviced. I think the next time I will try to get there earlier in the morning.

MORE

Very very professional

Very very professional

MORE

It was a Saturday afternoon so they were understandably busy. But they moved everybody right along. I was in and out in a reason ...

It was a Saturday afternoon so they were understandably busy. But they moved everybody right along. I was in and out in a reasonable amount of time.

MORE

While I enjoy the service, the cost for a basic oil change is ridiculous. While some smaller shops offer oil changes for $25, t ...

While I enjoy the service, the cost for a basic oil change is ridiculous. While some smaller shops offer oil changes for $25, the cost here for the "extra services" aren't inline with what I would expect to pay. Because my vehicle requires an extra quart of oil, I'm being charged at a premium rate compared to what I would pay at an auto parts store. Plus, Valvoline Instant Oil Change buys in bulk, so It should be CHEAPER!! I appreciate the extra features of checking tire pressure and topping off my windshield washer fluid, it isn't worth the outrageous price

MORE

The amount of time the staff took to finish the oil change was incredibly fast. I was there for at least 5 minutes and it felt a ...

The amount of time the staff took to finish the oil change was incredibly fast. I was there for at least 5 minutes and it felt as if they were not rushing. Super professional, customer service friendly, and a great staff. I will be back for for my next oil change. The only comment I have to say besides all the good ones was the price of the pil change, last time i was there i paid 30 for a conventional oil change with a 10 dollar coupon. This time with a 10 dollar coupon and changing my air filter I paid 65. Other than this I was highly impressed with the level of service I received.

MORE

This was not my first visit to the Valvoline oil change station. As always the staff were very pleasant in particular this vis ...

This was not my first visit to the Valvoline oil change station. As always the staff were very pleasant in particular this visit I had Dan assist me. This was not the first time that Dan has assisted me and As was in previous visits he was very courteous, friendly and totally efficient in his knowledge of my vehical. I feel the service I received was very thorough as well as completed in a timely manner.

MORE

the professionalism and enthusiasm friendliness of your staff

the professionalism and enthusiasm friendliness of your staff

MORE

staff was friendly and educated and also was quick and thoruough

staff was friendly and educated and also was quick and thoruough

MORE

the visit was quick, smooth and efficient

the visit was quick, smooth and efficient

MORE

Ryan and team were friendly, courteous, informative and very efficient !! What a pleasure !!

Ryan and team were friendly, courteous, informative and very efficient !! What a pleasure !!

MORE

Fast, efficient and keeps the Jeep running.

Fast, efficient and keeps the Jeep running.

MORE

staff very professional and honest .

staff very professional and honest .

MORE

I was extremely satisfied with the service. Jose was knowledgeable and very friendly.

I was extremely satisfied with the service. Jose was knowledgeable and very friendly.

MORE

Great service & price for all work done

Great service & price for all work done

MORE

The service team was professional, personable and focused. Please keep up the great work!

The service team was professional, personable and focused. Please keep up the great work!

MORE

seamless process start to finish

seamless process start to finish

MORE

My daughter took the car and was amazed how fast everything took it was extremely satisfied woodworkers

My daughter took the car and was amazed how fast everything took it was extremely satisfied woodworkers

MORE

quick fast oil change while on lunch break

quick fast oil change while on lunch break

MORE

I had recently just taken my wife's SUV there for an oil change and everyone was extremely friendly and knowledgeable.So, I took ...

I had recently just taken my wife's SUV there for an oil change and everyone was extremely friendly and knowledgeable.So, I took MY SUV there a few days afterwards.They were even more so.Everyone was professional, explained what they were doing/checking and why. They were all really approachable and friendly during the entire process. Great place with great people, it seems.

MORE

Price higher than my previous location.

Price higher than my previous location.

MORE

The service was great the product was great and everything was complete in a timely fashion and the staff was friendly

The service was great the product was great and everything was complete in a timely fashion and the staff was friendly

MORE

Professional staff and quick service

Professional staff and quick service

MORE

Got on oil change on Saturday then my car was dead the next day! Waiting to figure out what they did to my car!!

Got on oil change on Saturday then my car was dead the next day! Waiting to figure out what they did to my car!!

MORE

The service was very timely and thorough.

The service was very timely and thorough.

MORE

They changed my oil which is why I went; success!

They changed my oil which is why I went; success!

MORE

The representatives were super transparent with me and informed me what was getting done. They were very friendly and and polite ...

The representatives were super transparent with me and informed me what was getting done. They were very friendly and and polite .I like how they told me the services i was getting

MORE

This was my first experience at Valvoline and it was wonderful. Ryan, Danny, Eddie and Matthew T. were awesome! They were fast, ...

This was my first experience at Valvoline and it was wonderful. Ryan, Danny, Eddie and Matthew T. were awesome! They were fast, friendly and efficient. Ryan was very helpful and spoke to me the whole visit. I didn’t even feel like my car was being serviced. After this great experience, I will definitely be coming back for all my future car service!

MORE

Courteous knowledgeable and fast!

Courteous knowledgeable and fast!

MORE

I could have gotten "The Works" with synthetic blend oil at my Ford dealer for the same price I paid for Valvoline conventional ...

I could have gotten "The Works" with synthetic blend oil at my Ford dealer for the same price I paid for Valvoline conventional oil, even after a coupon.

MORE

It was fast and they checked everything

It was fast and they checked everything

MORE

Quick service and tech was very knowledgeable and very pleasant

Quick service and tech was very knowledgeable and very pleasant

MORE

Very friendly and professional crew. They explained everything in a clear concise manner. Keep up the good work.

Very friendly and professional crew. They explained everything in a clear concise manner. Keep up the good work.

MORE

Ryan was awesome! Very professional and had some laughs at the same time. Didn’t push anything on me to try and get me to spend ...

Ryan was awesome! Very professional and had some laughs at the same time. Didn’t push anything on me to try and get me to spend more. He answered any questions that I had regarding my oil change and some other educational questions. Great job!!!

MORE

Was not given the option to wait in a waiting room. I’d prefer not to be in the car when it is being worked on

Was not given the option to wait in a waiting room. I’d prefer not to be in the car when it is being worked on

MORE

This is the best Valvoline we’ve been too from the managers to the normal employees just great service always

This is the best Valvoline we’ve been too from the managers to the normal employees just great service always

MORE

The technicians were thorough with checking my vehicle and courteous

The technicians were thorough with checking my vehicle and courteous

MORE

My husband went to this Valvoline a few weeks prior and he said he had a good experience. For me... I look for customer service ...

My husband went to this Valvoline a few weeks prior and he said he had a good experience. For me... I look for customer service being pleasant and non-pressuring when getting an oil change. JAMES was my tech. OMG what a super nice young man he was. It was a long day for me... he was absolutely the shining spot in my day.

MORE

When I pulled up I was treated by the techs right away. I was the only one there so it made me feel special as all the guys were ...

When I pulled up I was treated by the techs right away. I was the only one there so it made me feel special as all the guys were working on my car. Jose, James, and Eddy were especially helpful as they worked on my car and also taught me how to use things in my car I didn't even know was possible. They were all super nice.

MORE

Your technician espoused all the virtues of a professional. He was clear, concise, and personable. I would consider him for gre ...

Your technician espoused all the virtues of a professional. He was clear, concise, and personable. I would consider him for greater responsiblities.

MORE

not every customer could get done all items that is recommended by staff, may be customer could not afford at that time and is d ...

not every customer could get done all items that is recommended by staff, may be customer could not afford at that time and is declining for service ? once customer say I dont need this service at this time should be honored.

MORE

The gentleman was very professional and knew exactly what had to be done with a VW. In the past I had tried a few other oil cha ...

The gentleman was very professional and knew exactly what had to be done with a VW. In the past I had tried a few other oil change companies but they struggled with a VW. Not this person. Great.

MORE

I called ahead to see wait time. They said 20 minutes. No problem for a Saturday at noon time.I waited the line moved quickly

I called ahead to see wait time. They said 20 minutes. No problem for a Saturday at noon time.I waited the line moved quickly

MORE

Service was quick and I was able to get back to work which is important for me.

Service was quick and I was able to get back to work which is important for me.

MORE

Good service.

Good service.

MORE

This was my 1st visit and Ryan was excellent. I usually do all the oil changes and maintenance for my families cars (4 of them) ...

This was my 1st visit and Ryan was excellent. I usually do all the oil changes and maintenance for my families cars (4 of them) but I am getting older and do not want to do it any more. I have found a new home at Valvoline because of the wonderful and quick service I received. I will be bringing all of my vehicles here for maintenance in the future. I will also be asking for Ryan to service them because of the trust and professional way he presents himself.Thanks for a great visit.Steven Timson stimson@stratoinc.com

MORE

Staff checked everything including lights, tire pressure, and all fluids. They also checked the cabin air filter and showed me h ...

Staff checked everything including lights, tire pressure, and all fluids. They also checked the cabin air filter and showed me how dirty it was. I had them replace it. I have been a repeat customer since the station opened and will continue to be a repeat customer.

MORE

Went to a few other shops and was told 1-2 hours for an oil change... should have gone here first . Very satisfied with Eddie an ...

Went to a few other shops and was told 1-2 hours for an oil change... should have gone here first . Very satisfied with Eddie and his knowledge of my corolla.

MORE

Jiffy lube screwed us with a bogus claim that our filter was installed badly so now we go to valvoline

Jiffy lube screwed us with a bogus claim that our filter was installed badly so now we go to valvoline

MORE

They were, clear, quick reasonable price and professional

They were, clear, quick reasonable price and professional

MORE

much better service then most of the near by shops

much better service then most of the near by shops

MORE

Ryan and his team are great!

Ryan and his team are great!

MORE

The guy that took care of me worked very efficiently. Very professional as well. Told me everything was was great or bad. So gre ...

The guy that took care of me worked very efficiently. Very professional as well. Told me everything was was great or bad. So great job and team work in east Brunswick!

MORE

Very nice and respectful. Gave good information on what was needed.

Very nice and respectful. Gave good information on what was needed.

MORE

It was very quick with no haggling; which I like.

It was very quick with no haggling; which I like.

MORE

The service was done quickly. Stacee ?? walked me through everything. it was my first time there. He is very knowledgeable and ...

The service was done quickly. Stacee ?? walked me through everything. it was my first time there. He is very knowledgeable and easy to get along with. They checked all basic fluids and while I was there they also pointed out my cabin filter needed to be replaced.

MORE

Wait time, but it was busy during holiday.

Wait time, but it was busy during holiday.

MORE

Long waiting lines.

Long waiting lines.

MORE

Staff was very friendly and service was pretty quick

Staff was very friendly and service was pretty quick

MORE

Very well run operation ... competent friendly and knowledgeable ... Easy, quick and well done service for the consumer ...

Very well run operation ... competent friendly and knowledgeable ... Easy, quick and well done service for the consumer ...

MORE

I felt my technician did a thorough job and offered alternatives that were in the best interest of my car, my wallet, considerin ...

I felt my technician did a thorough job and offered alternatives that were in the best interest of my car, my wallet, considering the age of my car.

MORE

I come to this location frequently I have 5 vehicles and come here often.

I come to this location frequently I have 5 vehicles and come here often.

MORE

Never give top rating until I drive car couple days always a chance of leaks etc.

Never give top rating until I drive car couple days always a chance of leaks etc.

MORE

Everyone was friendly and knowledgable

Everyone was friendly and knowledgable

MORE

Rep was knowledgeable and fast!

Rep was knowledgeable and fast!

MORE

My service technician was respectful, expeditious, and professional.

My service technician was respectful, expeditious, and professional.

MORE

I love that I get informed of what my car needs and how urgent the issue is, but I'm never pressured into the service. My choice ...

I love that I get informed of what my car needs and how urgent the issue is, but I'm never pressured into the service. My choices are respected. At the same time, I get the work done well and quickly. There is really no downside.

MORE

The assistant mgr Ryan was incredibly helpful and completely honest with me, and went out of his way to explain in detail what ...

The assistant mgr Ryan was incredibly helpful and completely honest with me, and went out of his way to explain in detail what had taken place with my vehicle.

MORE

The asst mgr who did my oil change was amazing. Knowledgeable and friendly

The asst mgr who did my oil change was amazing. Knowledgeable and friendly

MORE

I did wait outside for a service bay to be available. Within a few minutes of arriving I was greeted and had my lights checked ...

I did wait outside for a service bay to be available. Within a few minutes of arriving I was greeted and had my lights checked and told the wait would only be a few more minutes. Pulling into the service bay, the gentlemen that serviced my vehicle were extremely polite and explained everything. I was not pressured to buy anything and was very impressed with the experience. I will definitely be returning.

MORE

Staff was very friendly and I was not pushed to buy products that I did not need.

Staff was very friendly and I was not pushed to buy products that I did not need.

MORE

Fixed my light that I didnt know it was out. Knew alot about my car and recommended what else needs to be done soon to it

Fixed my light that I didnt know it was out. Knew alot about my car and recommended what else needs to be done soon to it

MORE

Anders was great and very friendly, was always smiling. made me comfortable in the service I was receiving, came back 2 hours la ...

Anders was great and very friendly, was always smiling. made me comfortable in the service I was receiving, came back 2 hours later, I had my daughters oil changed. Matthew T, was quick at bottom side. Was nice to see Dan there from Grease Monkey. Great workers and great service. Will be back as always. Maryann Olexson

MORE

No problems or pressure, very courteous fast service

No problems or pressure, very courteous fast service

MORE

It was quick and thorough

It was quick and thorough

MORE

Jose was great. Great personality and walked me through every step, it was my first time there. He was very informative and conf ...

Jose was great. Great personality and walked me through every step, it was my first time there. He was very informative and confident in his position.

MORE

Very courteous and knowledgeable

Very courteous and knowledgeable

MORE

Thanks to Ryan, great service !!

Thanks to Ryan, great service !!

MORE

The service was great and I would recommend it to everyone

The service was great and I would recommend it to everyone

MORE

The service was great. The technician was very personable. He did the job in a timely fashion. Would definitely return

The service was great. The technician was very personable. He did the job in a timely fashion. Would definitely return

MORE

fast, efficient and convenient.

fast, efficient and convenient.

MORE

Liked the fact you didn't have to get out of your car

Liked the fact you didn't have to get out of your car

MORE

Excellent knowledgeable and friendly staff.

Excellent knowledgeable and friendly staff.

MORE

East Brunswick, NJ location had very friendly employees that were willing to explain any questions asked

East Brunswick, NJ location had very friendly employees that were willing to explain any questions asked

MORE

excellent customer service and professional technitians no selling pressure

excellent customer service and professional technitians no selling pressure

MORE

Quick, efficient, and I trusted the expertise of my technician

Quick, efficient, and I trusted the expertise of my technician

MORE

The gentleman who serviced my vehicle was the Assistant Manager and helped educate me about my vehicle, was courteous and an exp ...

The gentleman who serviced my vehicle was the Assistant Manager and helped educate me about my vehicle, was courteous and an expert in his field. Was very highly satisfied and will definitely come back again.

MORE

good professional service

good professional service

MORE

Ryan was extremely knowledgeable and was very respectful. No pressure to add more items. Really great customer service.

Ryan was extremely knowledgeable and was very respectful. No pressure to add more items. Really great customer service.

MORE

it was great

it was great

MORE

My attendant was very professional and knowledgeable.

My attendant was very professional and knowledgeable.

MORE

Andres was excellent and I had confidence in what he was telling me.Thanks, Howard ==

Andres was excellent and I had confidence in what he was telling me.Thanks, Howard ==

MORE

Quick service and friendly employees

Quick service and friendly employees

MORE

Very friendly and informative about what was going on with my car

Very friendly and informative about what was going on with my car

MORE

Everybody that spoke to me where very kind, they explained everything that they were doing. I had less then a 2 minute wait to g ...

Everybody that spoke to me where very kind, they explained everything that they were doing. I had less then a 2 minute wait to get in the bay area. Prices were explained before doing any work. Very quick and efficient.

MORE

Attendant was very friendly and responsive and did the job ra[ridly and professionally.

Attendant was very friendly and responsive and did the job ra[ridly and professionally.

MORE

Andres was the one helping me and he was amazing!!! explained everything to me. I will be going there from now on for all my car ...

Andres was the one helping me and he was amazing!!! explained everything to me. I will be going there from now on for all my car needs .

MORE

The man servicing my car was very kind.

The man servicing my car was very kind.

MORE

The cost for the services are higher than other oil change locations. Great service and great people.

The cost for the services are higher than other oil change locations. Great service and great people.

MORE

The technician’s were friendly, knowledgeable and took care of my car like it were their own. Honestly and integrity in people h ...

The technician’s were friendly, knowledgeable and took care of my car like it were their own. Honestly and integrity in people has become rare these days but the folks working at the East Brunswick location are the gold standard. Nice job ! A+++

MORE

The service was fast and quick

The service was fast and quick

MORE

Recommendations made without pressure to buy, and honest assessment of components and that they did not need repair/replacement.

Recommendations made without pressure to buy, and honest assessment of components and that they did not need repair/replacement.

MORE

Quick , close to home and reasonably priced

Quick , close to home and reasonably priced

MORE

Fast easy and I’m back on the road. Employees are friendly and helpful.

Fast easy and I’m back on the road. Employees are friendly and helpful.

MORE

Quick friendly service

Quick friendly service

MORE

Cost too much

Cost too much

MORE

Staff was friendly knowledgeable and quick

Staff was friendly knowledgeable and quick

MORE

Went before work and was able to get a lot done for my vehicle at a reasonable price and make it to work on time. Technician was ...

Went before work and was able to get a lot done for my vehicle at a reasonable price and make it to work on time. Technician was very pleasant and efficient.

MORE

I brought my wife’s car in. She uses your station normally. I however do not. But because of this visit I will be from now on. I ...

I brought my wife’s car in. She uses your station normally. I however do not. But because of this visit I will be from now on. I was so impressed with your station and my service tech Anders and the rest of your crew I wanted to tip them but didn’t have any cash. Sorry not sure how to spell his name.

MORE

Great team work, great communication and great management staff. Thank you for you services! I am very pleased being able to get ...

Great team work, great communication and great management staff. Thank you for you services! I am very pleased being able to get an oil change in under 30 minutes compared to others. And the hospitality makes it key to build a trusting business.

MORE

Professional associate,courteous

Professional associate,courteous

MORE

This was the most quick and painless oil change i ever had. They even changed my cabin filter, after showing me how dirty it was ...

This was the most quick and painless oil change i ever had. They even changed my cabin filter, after showing me how dirty it was. The whole thing was 10 minutes. I will happily return, and highly recommend.

MORE

The representative was very friendly, knowledgeable and courteous. He let me know what was going on the whole time.

The representative was very friendly, knowledgeable and courteous. He let me know what was going on the whole time.

MORE

Employee was very polite and professional

Employee was very polite and professional

MORE

Always friendly and professional

Always friendly and professional

MORE

I have air ride suspension, which makes the car really low and they were able to accommodate me with the best care of my vehicle ...

I have air ride suspension, which makes the car really low and they were able to accommodate me with the best care of my vehicle while pulling in. I enjoy the enthusiasm for my show car from the staff. Although I deny it the provide me with services I may potentially need and they are very understanding.

MORE

great service, great personnel.

great service, great personnel.

MORE

Less wait time for oil change

Less wait time for oil change

MORE

Great service and quick

Great service and quick

MORE

Everything and everyone is done very professionally and efficiently.

Everything and everyone is done very professionally and efficiently.

MORE

Easy to sit in Car and fast service. ALSO -- Please tell UPPER MANAGEMENT how Nice, Friendly, and Knowledgeable the MANAGER was ...

Easy to sit in Car and fast service. ALSO -- Please tell UPPER MANAGEMENT how Nice, Friendly, and Knowledgeable the MANAGER was that did my service. He was a young, afro-American man. Real pleasure to have him for my visit !!!!!!!!!!!!!!!

MORE

James the technician was clear on what he was doing and didn’t pressure me into anything

James the technician was clear on what he was doing and didn’t pressure me into anything

MORE

Very friendly service rep, told me exactly what he was doing, and why he was doing it.

Very friendly service rep, told me exactly what he was doing, and why he was doing it.

MORE

good customer service and friendly staff

good customer service and friendly staff

MORE

I’m not sure if new oil was put it maybe recycled oil?

I’m not sure if new oil was put it maybe recycled oil?

MORE

The assistant manager Andrew and a technician (cant remember his name) were highly professional. Will def go back based on my e ...

The assistant manager Andrew and a technician (cant remember his name) were highly professional. Will def go back based on my experience.

MORE

Fast courteous service

Fast courteous service

MORE

Your price for oil change is higher than other local comparable places. Many others now offering the "wait in the car" oil chan ...

Your price for oil change is higher than other local comparable places. Many others now offering the "wait in the car" oil change for approximately 20% less.

MORE

The tech I had was female wish I knew her name she was professional and friendly A+++++She explained everything and was up front ...

The tech I had was female wish I knew her name she was professional and friendly A+++++She explained everything and was up front about pricingI definitely will return Thanks

MORE

No wait, no pressure to purchase additional services, quick and professional

No wait, no pressure to purchase additional services, quick and professional

MORE

I appreciated the courtesy of all of the members of the crew who serviced my vehicle, including Dan, Evan, Darryl, and Ian. Dan ...

I appreciated the courtesy of all of the members of the crew who serviced my vehicle, including Dan, Evan, Darryl, and Ian. Dan was very thorough and meticulous and I appreciated that, even showing me the oil dipstick after the change. Evan took his time explaining available options to me and showed me the air filter, recommending that I don't change it (which it clearly didn't need to be, but nevertheless I appreciated that). I felt that I was treated respectfully by the whole crew and I am confident of the quality of the service my vehicle received

MORE

Excellent and professional staff.Speedy,efficient,and honest service.Everyone showed pride in their work and the utmost professi ...

Excellent and professional staff.Speedy,efficient,and honest service.Everyone showed pride in their work and the utmost professionalism as always.I will be back for future visits due to this experience and more to come.I will recommend vioc to people I know as well.Great job

MORE

Very curtious and we’ll educated staff. Fast service!!!

Very curtious and we’ll educated staff. Fast service!!!

MORE

The mechanic was extremely up front and clear with the services provided, the pricing, and explaining the process. Best oil chan ...

The mechanic was extremely up front and clear with the services provided, the pricing, and explaining the process. Best oil change experience I've ever had.

MORE

They did the job for a fair price. Saves me from having to go under my car and do the work myself. The brand reputation also sav ...

They did the job for a fair price. Saves me from having to go under my car and do the work myself. The brand reputation also saves me from having to go somewhere I wouldn't trust to get the job done right. I'm pretty temperamental with my car and having people work on it, but I trust these guys enough to allow them to work on my car - that should say something.

MORE

It's the only Valvoline I go to for both of my cars. It's always a professional environment where no one is slacking off or tak ...

It's the only Valvoline I go to for both of my cars. It's always a professional environment where no one is slacking off or taking a break. All employees are helping each other to ensure that the services are moving as quickly as possible. This was the first time I waited as they were very busy, but I appreciated that they greeted me and did a few checks on my car to speed up the process when I pulled in.Keep up the good work!

MORE

I actually went to Pep Boys because i had a coupon and was told that they couldnt even start my car until 45 minutes this is wit ...

I actually went to Pep Boys because i had a coupon and was told that they couldnt even start my car until 45 minutes this is with the Bays empty and no one waiting...so i left and went to your location Awesome Customer service 0 wait explained in detail everything really felt taken care of.

MORE

The staff were wonderful. They kept me at ease and made pleasant small talk while doing a thorough job and excellent work.

The staff were wonderful. They kept me at ease and made pleasant small talk while doing a thorough job and excellent work.

MORE

In spite of the long wait the Valvoline crew was extremely professional and helpful and my experience was pleasant. I would rath ...

In spite of the long wait the Valvoline crew was extremely professional and helpful and my experience was pleasant. I would rather wait for something if I know they will take the same care with me when I go.

MORE

Very Professional

Very Professional

MORE

Danny Brown was our technician, he replaced our battery for us, the one we had was not holding a charge and was found to have a ...

Danny Brown was our technician, he replaced our battery for us, the one we had was not holding a charge and was found to have a crack in it. He showed us the problem. Checked to see if there were any additional issues beyond the battery and there were none, thank goodness. We appreciate everything that he did. He should be commended not only for his great skill but also the wonderful customer service he provided.

MORE

They were very thorough in their explanations of the service they were providing and pricing, without being pushy.

They were very thorough in their explanations of the service they were providing and pricing, without being pushy.

MORE

I like that I didn't have to wait and that I could stay in the car with my kids. The technicians working there were friendly and ...

I like that I didn't have to wait and that I could stay in the car with my kids. The technicians working there were friendly and informative. I thought the price was a little on the high side, but I figure that it is a fair trade for the convenience.

MORE

Service was very prompt and quick, the employees were nice and the price was good.

Service was very prompt and quick, the employees were nice and the price was good.

MORE

The team is really nice. They are very professional. I notice how they work together to keep they flow cars going. You have a go ...

The team is really nice. They are very professional. I notice how they work together to keep they flow cars going. You have a good leadership team there.

MORE

speed, efficiency and prices.

speed, efficiency and prices.

MORE

Great work very satisfied

Great work very satisfied

MORE

Had to wait longer than usual and it was an extremely hot day to be sitting in the car.

Had to wait longer than usual and it was an extremely hot day to be sitting in the car.

MORE

The techs checked everything including all fluid levels, tire pressure, and lights. At all times I was kept informed as to what ...

The techs checked everything including all fluid levels, tire pressure, and lights. At all times I was kept informed as to what they were doing and the results. I have been a Valvoline customer since the station opened and will continue to be a repeat customer.

MORE

Overly very friendly crue

Overly very friendly crue

MORE

The girl Tech was great she explained everything clearly. Thanks

The girl Tech was great she explained everything clearly. Thanks

MORE

I constantly go there every time I'm due for an oil change even though there's other Valvoline in the area which are closer to m ...

I constantly go there every time I'm due for an oil change even though there's other Valvoline in the area which are closer to my home I just find the technicians extremely friendly extremely knowledgeable and that's the reason I keep coming back

MORE

Very friendly service.no wait pulled right in. Just a nice experience

Very friendly service.no wait pulled right in. Just a nice experience

MORE

Waited about 5 to 10 minutes. In that time I was advised that the staff would be right with me.They were!! When I got into the b ...

Waited about 5 to 10 minutes. In that time I was advised that the staff would be right with me.They were!! When I got into the bay all checks were explained to me by Daryl and I was advised what they were going to do today. All checks were preformed and completed in 10 minutes. A/C check Tranny check, tires, wipers washer fluid air filter. 2 employees worked on my vehicle and every detail was announced and shown to what I believe was a camera in the upper corner of the bay. NICE! CANT GET THAT DONE THAT FAST ANYWHERE ELSE.Next oil change. Pan dropped oil extracted and then added again ALL ANNOUNCED. Needless to say I sat in my vehicle and watched in amazement how fast this was. I was in and out and on my way in 25 minutes. What a great system anywhere else you go it is such a mundane task hand the keys over , wait, wait ,wait then finally 1 hour later it's done. And it was just an oil change. GOTTA love this process Valvoline has set in place. I drove of saying to myself what just happened here and realized dam I just got all this done and now I have ALL this extra free time. My thanks to the Valvoline team in East Brunswick nj

MORE

All of the The techs were great. The person who inputted my info was super polite and communicated well. Good sales person too : ...

All of the The techs were great. The person who inputted my info was super polite and communicated well. Good sales person too :)

MORE

Great Customer Service

Great Customer Service

MORE

I like that they also check air tire pressure all filters head lights and brake lights because these are item you don't pay att ...

I like that they also check air tire pressure all filters head lights and brake lights because these are item you don't pay attention to until your stop by the cops KEEP UP THE GOOD WORK

MORE

Very prompt service. Courteous. Exemplary

Very prompt service. Courteous. Exemplary

MORE

serviced quickly, reasonably priced

serviced quickly, reasonably priced

MORE

Everyone was friendly and curious and service was great

Everyone was friendly and curious and service was great

MORE

felt it was very transparent and honest

felt it was very transparent and honest

MORE

professional friendly techs....i told them it was the best/nicest/easiest oil change i veer had ! A +++++++

professional friendly techs....i told them it was the best/nicest/easiest oil change i veer had ! A +++++++

MORE

It was a little more expensive than I thought it would be.

It was a little more expensive than I thought it would be.

MORE

last time I believe I was scammed into getting AC service when I did not need it. almost every time I go there I felt pressured ...

last time I believe I was scammed into getting AC service when I did not need it. almost every time I go there I felt pressured into purchasing some kind of service that I do not think I need. and finally my sister went there for an oil change earlier that same day and they broke her valve stems when checking tire pressure that resulted in a huge disaster which cost her a lot of money

MORE

Staff was friendly, the service was quick and done right.

Staff was friendly, the service was quick and done right.

MORE

Everything was very good. Good experience

Everything was very good. Good experience

MORE

While I understand the conv. of the station, prices seem a little high.

While I understand the conv. of the station, prices seem a little high.

MORE

Service Team Member Anders was extremely friendly and made each step simple and easy to understand. The process was efficient an ...

Service Team Member Anders was extremely friendly and made each step simple and easy to understand. The process was efficient and I trusted the services I was receiving. The clean and organized appearance of the garage and clear communication between workers created a trustworthy environment. I did not feel pressured at all to add on other services.

MORE

The staff was friendly and explained what they were doing

The staff was friendly and explained what they were doing

MORE

It was fast. I dont like waiting for an oil change just wish it were cheaper than $30

It was fast. I dont like waiting for an oil change just wish it were cheaper than $30

MORE

I have never had an experience like this before. It was amazing and I want to always get my oil changes here from now on. You ...

I have never had an experience like this before. It was amazing and I want to always get my oil changes here from now on. You all made a customer for life. The East Brunswick, NJ location was a real treat!

MORE

First time experience

First time experience

MORE

The staff was very communicative with what they were doing the whole process

The staff was very communicative with what they were doing the whole process

MORE

Friendly staff quick service would recommend to a friend

Friendly staff quick service would recommend to a friend

MORE

Honest, went step by step to go over work done.

Honest, went step by step to go over work done.

MORE

Good price, fast, and easy.

Good price, fast, and easy.

MORE

Very polite and courteous. apologized for the delay even though it probably wasn't there fault. It was Saturday morning on a r ...

Very polite and courteous. apologized for the delay even though it probably wasn't there fault. It was Saturday morning on a rainy day so a lot of people had the same idea a me to get an oil change.

MORE

Everyone was friendly and professional.

Everyone was friendly and professional.

MORE

quick and easy

quick and easy

MORE

Observation of a very efficient team communicating and providing service. I asked that grease points on the drive shaft be addre ...

Observation of a very efficient team communicating and providing service. I asked that grease points on the drive shaft be addressed as well. The technician indicated that they were being addeessed. Efficent organized unit.

MORE

Pricing was reasonable service was good didn’t have to wait

Pricing was reasonable service was good didn’t have to wait

MORE

Asst Mgr was professional and knowledgeable. Great service all the way around just a little pricey for air conditioner maintenan ...

Asst Mgr was professional and knowledgeable. Great service all the way around just a little pricey for air conditioner maintenance.

MORE

Friendly staff and they were quick

Friendly staff and they were quick

MORE

very friendly, patient with my questions- sound advice for future needs

very friendly, patient with my questions- sound advice for future needs

MORE

Helpful and professional staff. Clearly communicated options. Quick service.

Helpful and professional staff. Clearly communicated options. Quick service.

MORE

The staff at this location highly knowledgeable no pushy conducted professionally. Will return

The staff at this location highly knowledgeable no pushy conducted professionally. Will return

MORE

Everything!

Everything!

MORE

The staff at your facility in East Brunswick, NJ were super friendly and seemed to enjoy the work they were doing...in spite of ...

The staff at your facility in East Brunswick, NJ were super friendly and seemed to enjoy the work they were doing...in spite of the extremely hot temperature that day! This made the whole experience quite pleasant!!!

MORE

A entirely new kind of oil change experience. The yelling was a bit much. Me having to do the lights and brake and RPM was annoy ...

A entirely new kind of oil change experience. The yelling was a bit much. Me having to do the lights and brake and RPM was annoying. Its not cheaper then other places and im doing some of the work.

MORE

I’m always greeted with a smile. Very courteous staff.

I’m always greeted with a smile. Very courteous staff.

MORE

The team in East Brunswick were great. Stacey and Dan are always patient n understanding. I had only 45 time frame cause my daug ...

The team in East Brunswick were great. Stacey and Dan are always patient n understanding. I had only 45 time frame cause my daughter were tutoring n they got it done in a half hour. Glad for services. ⭐️⭐️⭐️⭐️⭐️

MORE

Staff was extremely friendly and knowledgeable. Took my car there on Tuesday and took my girlfriend's car there today. Will be r ...

Staff was extremely friendly and knowledgeable. Took my car there on Tuesday and took my girlfriend's car there today. Will be returning customers as they were extremely hospitable!5/5

MORE

I don't get emotional over people doing their job. Satisfied is my highest level.

I don't get emotional over people doing their job. Satisfied is my highest level.

MORE

Fast and efficient.

Fast and efficient.

MORE

Dan, Andre and the “assistant manager” were all great. Kept all the customers laughing while we waited and while they worked.

Dan, Andre and the “assistant manager” were all great. Kept all the customers laughing while we waited and while they worked.

MORE

Took care of my exact needs

Took care of my exact needs

MORE

The staff was so helpful and friendly and the job was done quick. I also loved that they do an AC check and lights check prior t ...

The staff was so helpful and friendly and the job was done quick. I also loved that they do an AC check and lights check prior to the oil change.

MORE

The attendant was very knowledgeable, explained everything clearly and showed me the filter and the battery printouts. He did no ...

The attendant was very knowledgeable, explained everything clearly and showed me the filter and the battery printouts. He did not seem to try an upsell.

MORE

It was wonderful the staff were very helpful and friendly they went above and beyond

It was wonderful the staff were very helpful and friendly they went above and beyond

MORE

At the same price, I can get more from Route 18 Chrysler's discounted oil change promotion i.e. free tire rotation.

At the same price, I can get more from Route 18 Chrysler's discounted oil change promotion i.e. free tire rotation.

MORE

The staff is knowledgeable, courteous and fast! Great service, great value. Extremely satisfied!!

The staff is knowledgeable, courteous and fast! Great service, great value. Extremely satisfied!!

MORE

She was very quick and detailed enough to advise my power steering fluid was leaking.

She was very quick and detailed enough to advise my power steering fluid was leaking.

MORE

Friendliness of the mechanic and no pressure to buy things my car did not need.

Friendliness of the mechanic and no pressure to buy things my car did not need.

MORE

Once my vehicle was inside the service area the oil change and other vehicle checks were done quickly.

Once my vehicle was inside the service area the oil change and other vehicle checks were done quickly.

MORE

Service staff were very professional. There was no wait time and service was fast and thorough.

Service staff were very professional. There was no wait time and service was fast and thorough.

MORE

I like very much dealing with professionals and everyone over there is very professional very Courteous and explained everythin ...

I like very much dealing with professionals and everyone over there is very professional very Courteous and explained everything thoroughly. And they remembered me from the last time. Keep up the good work .

MORE

The lady taking care of me was very knowledgeable and friendly. The service was fast and reasonably priced. Great work! Will onl ...

The lady taking care of me was very knowledgeable and friendly. The service was fast and reasonably priced. Great work! Will only get my oil changed with you guys from now on.

MORE

They were friendly and fast I had to wait and while I did they checked all my lights so it went that much faster once I was in t ...

They were friendly and fast I had to wait and while I did they checked all my lights so it went that much faster once I was in the bay.

MORE

Service was provided as expected and I was satisfied but there was nothing done that made my visit a highly satisfied one. That ...

Service was provided as expected and I was satisfied but there was nothing done that made my visit a highly satisfied one. That is not a negative.

MORE

Tech was kind and very vary professional.

Tech was kind and very vary professional.

MORE

The associate I was dealing with was wonderful. She was very professional and courteous. She is an asset to your company.

The associate I was dealing with was wonderful. She was very professional and courteous. She is an asset to your company.

MORE

The process took 30 minutes to complete

The process took 30 minutes to complete

MORE

Dan is the man. Everyone who works here has been so helpful and friendly and honest. I go out of my way to go to this valvoline!

Dan is the man. Everyone who works here has been so helpful and friendly and honest. I go out of my way to go to this valvoline!

MORE

I paid $44 Dollars to change my air filter. I thought it seemed high when i got home the found out the filter itself only cost $ ...

I paid $44 Dollars to change my air filter. I thought it seemed high when i got home the found out the filter itself only cost $8 dollars and and infant could replace it. I noticed online you should not pay more than $25 dollars. I always use valvoline but come on thats a scam.

MORE

i felt very pleased by the service i recieved

i felt very pleased by the service i recieved

MORE

Quick, thorough, accommodating

Quick, thorough, accommodating

MORE

Guys did a nice simple quick oil change just as needed

Guys did a nice simple quick oil change just as needed

MORE

Friendly quick service. Honest staff.

Friendly quick service. Honest staff.

MORE

Great job

Great job

MORE

Good quick service!Had a conversation with the GM Stacey at an event and he told me they have no problem doing oil changes for t ...

Good quick service!Had a conversation with the GM Stacey at an event and he told me they have no problem doing oil changes for the Ford Focus. I went to a place that charged extra to take the plastic oil shield off for the oil change. Stacey told me that they do not charge extra to do that.I appreciated his honesty!

MORE

Went in before work and got serviced without being late for job. Staff at facility professional and personable.

Went in before work and got serviced without being late for job. Staff at facility professional and personable.

MORE

I maintain my vehicle when it comes to air filter, washer fluid, break lights & as much as I appreciate the techs checking all o ...

I maintain my vehicle when it comes to air filter, washer fluid, break lights & as much as I appreciate the techs checking all of this, it's not needed in my case! I just want an oil change & want to be on my way.

MORE

There is always room for improvement

There is always room for improvement

MORE

The staff was very knowledgeable, friendly and professional.

The staff was very knowledgeable, friendly and professional.

MORE

I was highly satisfied with the service and expect to come back to this facility again. The service was performed and all fluid ...

I was highly satisfied with the service and expect to come back to this facility again. The service was performed and all fluid levels were checked as well as the signal and lights.The service representative checked the air conditioner and told me that the level was low. I told him to do the service which he did.

MORE

I hope I got the name correct. Derryl was awesome and professional (as were his colleagues). This is why I bring our five vehic ...

I hope I got the name correct. Derryl was awesome and professional (as were his colleagues). This is why I bring our five vehicles there!

MORE

Polite and courteous staffPricing was good

Polite and courteous staffPricing was good

MORE

Service people were very professional. Supplied information, no pressure and answered questions.

Service people were very professional. Supplied information, no pressure and answered questions.

MORE

It’s very convenient

It’s very convenient

MORE

The young lady who took care of my car has done it before and has has always been very professional.

The young lady who took care of my car has done it before and has has always been very professional.

MORE

Great place to visit for service the staff was amazing

Great place to visit for service the staff was amazing

MORE

Sean was the man he helped me and was really nice.

Sean was the man he helped me and was really nice.

MORE

The staff was friendly and courteous, they took their time to do things correctly, and communicated clearly with me what needed ...

The staff was friendly and courteous, they took their time to do things correctly, and communicated clearly with me what needed to get done.They apologized for taking “a little longer than normal”, but I appreciated them taking their time and not rushing. Quality takes time, and I much value that over being rushed in and out of a facility, especially when it comes to my car.I will definitely be returning to this location in the future.

MORE

There was no wait, the staff was very friendly and knowledgeable, they were fast, but at the same time attentive and thorough, ...

There was no wait, the staff was very friendly and knowledgeable, they were fast, but at the same time attentive and thorough, they even asked if I would like to place the maintenance reminder sticker in the window myself, or let them.Overall great team.

MORE

Efficient, friendly, great service

Efficient, friendly, great service

MORE

I think I was tricked into paying for the refresh replace coolant.

I think I was tricked into paying for the refresh replace coolant.

MORE

The nice man complimented my tattoos and seemed really genuine. That’s customer service.

The nice man complimented my tattoos and seemed really genuine. That’s customer service.

MORE

Very quick service.

Very quick service.

MORE

Prices were too high for cabin filter as well as full synthetic oil

Prices were too high for cabin filter as well as full synthetic oil

MORE

Very professional and courteous staff!

Very professional and courteous staff!

MORE

dan and the other employees are very friendly knowledgable and helpful

dan and the other employees are very friendly knowledgable and helpful

MORE

In general oil change and tire rotation is combo pack it’s cost is hog at vavoline compared to Honda And filters cabin and other ...

In general oil change and tire rotation is combo pack it’s cost is hog at vavoline compared to Honda And filters cabin and other are little expensive $4 and $9 but in your place why should I pay $20/ each if it is $10 reasonably priced like do all at one go no need to think for other place

MORE

In and out in ten minutes. Advised what service may be needed next time but not pushy

In and out in ten minutes. Advised what service may be needed next time but not pushy

MORE

The employees were really friendly and got the job done super quickly.

The employees were really friendly and got the job done super quickly.

MORE

The staff was extremely helpful and made my visit worth it with all the questions I had on my car

The staff was extremely helpful and made my visit worth it with all the questions I had on my car

MORE

Everything went perfectly smooth

Everything went perfectly smooth

MORE

Professional staff and clear explanation.No pressure and good advise. Overall feel comfortable.

Professional staff and clear explanation.No pressure and good advise. Overall feel comfortable.

MORE

very friendly and quick service

very friendly and quick service

MORE

Person I spoke with was incredibly helpful and courteous. Extremely impressed.

Person I spoke with was incredibly helpful and courteous. Extremely impressed.

MORE

My visit was extremely quick and easy. I was in and out in about 20 minutes, which is so much quicker than any other shop I have ...

My visit was extremely quick and easy. I was in and out in about 20 minutes, which is so much quicker than any other shop I have gone to for an oil change. I was able to sit in my car, was told the price right up front, and wasn't pressured into any additional sales. The staff were very friendly, and even topped up my power steering fluid and filled my tires up with air. After the oil change, I was shown my oil level and sent on my way. Quick, no hassle, and very professional. I will be returning for my next oil change.

MORE

Daniel was very knowledgeable about my car and his customer service skills are exceeding expectations. He did not try to sell me ...

Daniel was very knowledgeable about my car and his customer service skills are exceeding expectations. He did not try to sell me anything more than what I needed. I travel 40 minutes to this specific Valvoline site because of the staff.

MORE

Excellent knowledgeable staff that help each other .

Excellent knowledgeable staff that help each other .

MORE

I have been coming to this station since it opened. I like the treatment I receive on every visit. I like that I don't have to l ...

I have been coming to this station since it opened. I like the treatment I receive on every visit. I like that I don't have to leave my car and that things like lights, tire pressure, and all fluid levels are checked. I will remain a repeat customer so long as this station remains open.

MORE

Very quick and efficient service, staff is owesome

Very quick and efficient service, staff is owesome

MORE

Quick service, did what was expected and checked for other possible issues.

Quick service, did what was expected and checked for other possible issues.

MORE

Friendly, knowledgeable professional staff

Friendly, knowledgeable professional staff

MORE

Quick and efficient

Quick and efficient

MORE

I like Valvoline Instant Oil change but the location i went to in East Brunswick NJ I wasn't thrilled with. The workers seemed ...

I like Valvoline Instant Oil change but the location i went to in East Brunswick NJ I wasn't thrilled with. The workers seemed robotic. I didn't see the 21 point check they are supposed to complete and I was visibly upset that this location wouldn't change a bulb in my front blinker. Other locations like Old Bridge NJ would have put the bulb in for me. I believe they wanted me to use their bulb instead of my own nad that doesn't meet with my expectations, therefore i will not go back to East Brunswick location ever for an oil change and I might not go back to Valvoline again for an oil change. I understand the bulb is in a hard to reach place but obviously the technician underneath the car could reach the bulb in the wheel well.

MORE

The mechanics seem to know the workings of my car

The mechanics seem to know the workings of my car

MORE

I needed one additional service with a tire repair that I wished the company would train and allow their service technicians pro ...

I needed one additional service with a tire repair that I wished the company would train and allow their service technicians provide to the customers.

MORE

Anders the service tech was knowledgeable professional and not pushy,very professional.

Anders the service tech was knowledgeable professional and not pushy,very professional.

MORE

Professional and Friendly

Professional and Friendly

MORE

It was a really quick process which I appreciated. I was able to get in right away. I had my filters replaced as well. The techn ...

It was a really quick process which I appreciated. I was able to get in right away. I had my filters replaced as well. The technicians showed me the filters and helped me make wise decisions for my car's benefit.

MORE

They go over the hole car not like my mechanic

They go over the hole car not like my mechanic

MORE

Very homest. Was having an a/c problem. Tboight i needed seevice. They reqlozed it qas bigher tha they offer and didnt try and ...

Very homest. Was having an a/c problem. Tboight i needed seevice. They reqlozed it qas bigher tha they offer and didnt try and sell me what wouldnt fix the problem

MORE

The tech that serviced my car was very friendly and knowledgeable Sean tooley was his name and the wait time was not long at all ...

The tech that serviced my car was very friendly and knowledgeable Sean tooley was his name and the wait time was not long at all so I will definitely be back as long as you have men and women running your shop the way you do . Like I said the tech Sean .T was a pleasure

MORE

My 18 year old Ford Explorer started running ever so smoothly even since I started going to Valvoline Instant Oil Change for var ...

My 18 year old Ford Explorer started running ever so smoothly even since I started going to Valvoline Instant Oil Change for various maintenance services. Just love the service.

MORE

Friendly, professional service staff.

Friendly, professional service staff.

MORE

The crew was professional, very knowledgeable and got me out within 15mins.

The crew was professional, very knowledgeable and got me out within 15mins.

MORE

I never had to wait for service I didn't know you had a waiting roomI am a car guy and I feel very confident with the level of s ...

I never had to wait for service I didn't know you had a waiting roomI am a car guy and I feel very confident with the level of service that I receive at this location. Your employees are professional and I will continue visiting this location. Thanks Joe

MORE

Friendly and knowledgeable staff with very quick service.

Friendly and knowledgeable staff with very quick service.

MORE

Great people. Especially Anders.

Great people. Especially Anders.

MORE

Everyone was very customer friendly and communicated the service very well. The service was prompt and efficient.

Everyone was very customer friendly and communicated the service very well. The service was prompt and efficient.

MORE

Overall experience

Overall experience

MORE

They were quick, also very professional. It felt like being at a pit stop.

They were quick, also very professional. It felt like being at a pit stop.

MORE

The staff was very nice and it didn’t take a long time

The staff was very nice and it didn’t take a long time

MORE

Paying about 100 for an oil change, brake light, and air filter definitely means I got finessed and scammed

Paying about 100 for an oil change, brake light, and air filter definitely means I got finessed and scammed

MORE

quickcourteous service reasonable price

quickcourteous service reasonable price

MORE

They were courteous and quick. My car felt better with better pick up after my service.

They were courteous and quick. My car felt better with better pick up after my service.

MORE

Sean tooley was nice and very helpful he had me out in time for work.

Sean tooley was nice and very helpful he had me out in time for work.

MORE

Everyone was polite, quick, and courteous. I had an extremely positive experience, and have nothing but good things to say. I ha ...

Everyone was polite, quick, and courteous. I had an extremely positive experience, and have nothing but good things to say. I have already recommended this station to others.

MORE

Service representative was articulate, friendly and professional. She was excellent!

Service representative was articulate, friendly and professional. She was excellent!

MORE

Great service! Professionalism! Knowledgeable! Thank you!

Great service! Professionalism! Knowledgeable! Thank you!

MORE

Great customer service. Shout out to Issacha and the other service techs for their great work and super attitudes.

Great customer service. Shout out to Issacha and the other service techs for their great work and super attitudes.

MORE

the young lady who took care of me was friendly , polite , & very nice to deal with !!! This is the 2nd time she has worked on ...

the young lady who took care of me was friendly , polite , & very nice to deal with !!! This is the 2nd time she has worked on my truck & along with your longtime manager Dan i know i will be back !!!

MORE

My advisor was Nicholas. Excellent employee, wish he worked for me. Very well mannered and very knowledgeable. Should be a manag ...

My advisor was Nicholas. Excellent employee, wish he worked for me. Very well mannered and very knowledgeable. Should be a manager. I thank him.

MORE

great customer service (Issacha)

great customer service (Issacha)

MORE

Quick, easy, good value and well priced.

Quick, easy, good value and well priced.

MORE

Everybody there knows what to do and are very friendly. I especially want to shout out Stacey. He's such a good guy and explains ...

Everybody there knows what to do and are very friendly. I especially want to shout out Stacey. He's such a good guy and explains everything so well.

MORE

The service was EXCELLENT. The staff was VERY professional and knowledgeable!

The service was EXCELLENT. The staff was VERY professional and knowledgeable!

MORE

I was highly satisfied. Service was quick and efficient.

I was highly satisfied. Service was quick and efficient.

MORE

oil change completed in a quick timely fashion, convenient

oil change completed in a quick timely fashion, convenient

MORE

Sean T was very knowledgeable and very courteous. He explained the differences in oils. I asked him to sugggest what was best ...

Sean T was very knowledgeable and very courteous. He explained the differences in oils. I asked him to sugggest what was best for our car and I was so satisfied with his choice.

MORE

Fast service

Fast service

MORE

Quick, courteous service

Quick, courteous service

MORE

The service was quick efficient and reasonably priced. My mechanic was professional and seemed to enjoy his job

The service was quick efficient and reasonably priced. My mechanic was professional and seemed to enjoy his job

MORE

I met Sean upon arrival and he was very friendly and went over the Valvoline protocol. He was very knowledgeable and told me exa ...

I met Sean upon arrival and he was very friendly and went over the Valvoline protocol. He was very knowledgeable and told me exactly what he was checking for step by step. He informed me of two additional problems that he found within the car and provided me with information as to why they should be replaced. I didn't feel pressured at all to fix them and was very grateful that he pointed them out to me. It was my first experience at Valvoline and I will be returning due to Sean's outstanding professionalism and his knowledge within the field.

MORE

I like going to this Valvoline garage because I have gotten to trust the employees and respect their offord advice on keeping my ...

I like going to this Valvoline garage because I have gotten to trust the employees and respect their offord advice on keeping my van running right an soundly.

MORE

Great customer service, can stay in car during service, friendly staff, quick

Great customer service, can stay in car during service, friendly staff, quick

MORE

Very polite and friendly staff. Explained each step of the way what was being done.

Very polite and friendly staff. Explained each step of the way what was being done.

MORE

I like that I was taken right away. Very friendly service. I do feel that prices are high though.

I like that I was taken right away. Very friendly service. I do feel that prices are high though.

MORE

first time to use this kind of service in a timely fashion. i usually go the the car dealer for serivce but, i was satisfied wit ...

first time to use this kind of service in a timely fashion. i usually go the the car dealer for serivce but, i was satisfied with your site and service.

MORE

Reasonably priced, friendly, and fast

Reasonably priced, friendly, and fast

MORE

The staff was great, and very quick.

The staff was great, and very quick.

MORE

Qualified technician and less waiting time

Qualified technician and less waiting time

MORE

They were very busy and yet my wait was not long. They were not in a rush to move me along. Explained everything they would be d ...

They were very busy and yet my wait was not long. They were not in a rush to move me along. Explained everything they would be doing. Answered all my question and were very polite and friendly.

MORE

Quick, courteous and helpful.

Quick, courteous and helpful.

MORE

They did a great job

They did a great job

MORE

The young lady who serviced my car explained every last detail to me. When she told me that my A/C system needed attention, she ...

The young lady who serviced my car explained every last detail to me. When she told me that my A/C system needed attention, she immediately gave me the price. Since I will not be using the A/C any time soon (I don't think), I have deferred having it done, since I live on a limited budget. This young lady knew what she was talking about, did not apply any pressure for me to spend more money that day, and made my visit very enjoyable. I wish I had her name! What I also loved about having my car serviced by you was that I was able to "go green" with my receipt...I love not having paper to get rid of!

MORE

Explained all my questions asked was able to see screen no hidden gemics very satisfied will b back

Explained all my questions asked was able to see screen no hidden gemics very satisfied will b back

MORE