Oil Change East Rutherford

all of the above, working staff all very good , new what to do , very informative and helpful. very happy.

all of the above, working staff all very good , new what to do , very informative and helpful. very happy.

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Everyone was very helpful

Everyone was very helpful

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Super friendly, knowledgeable, efficient, and even entertaining. Great staff, great service! Thank you!

Super friendly, knowledgeable, efficient, and even entertaining. Great staff, great service! Thank you!

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Quick, efficient, professional, knowledgeable

Quick, efficient, professional, knowledgeable

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Jamar and Caleb are awesome!! I only come to this location to be serviced by them. They are highly efficient and knowledgeable, ...

Jamar and Caleb are awesome!! I only come to this location to be serviced by them. They are highly efficient and knowledgeable, I trust them with my car needs.

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very professional and customer oriented, very rare in New Jersey.

very professional and customer oriented, very rare in New Jersey.

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I returned to Valvoline because the day before I had an oil change and received terrible service from Jamar. He has a terrible ...

I returned to Valvoline because the day before I had an oil change and received terrible service from Jamar. He has a terrible attitude, his "jokes" were offensive and he was flat out rude to me from start to finish. The following day a notification came on in my car that I didn't have washer fluid, which was strange because I just had my car serviced less than 24 hour ago. When I came back the following day Edward immediately jumped into action. He apologized for my experience and checked to make sure everything was okay with my car. It turns out that Jamar didn't do everything he was supposed to on my vehicle. I was ready to dismiss this Valvoline location because of Jamar, but my experience with Edward changed my mind. Customer service, friendliness the right attitude goes a long way with me and Edward exemplified all of that are more.

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Great friendly service come here with both my cars do great job explain everything to you fast and efficient work.

Great friendly service come here with both my cars do great job explain everything to you fast and efficient work.

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Pavlin was very friendly and helpful. He answered all the questions I had about my service and suggested what i need to get serv ...

Pavlin was very friendly and helpful. He answered all the questions I had about my service and suggested what i need to get serviced next.

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The rep was very pleasant and clear explaining everything that was wrong or could be wrong with the car

The rep was very pleasant and clear explaining everything that was wrong or could be wrong with the car

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Palvin was very helpful and fair while discussing the importance of the maintenance of my vehicle. It was nice to see him topsid ...

Palvin was very helpful and fair while discussing the importance of the maintenance of my vehicle. It was nice to see him topside for a change. I felt safe and cared for as a customer and civilian.

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Great customer service, convenient service.

Great customer service, convenient service.

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was told the full synthetic was my ONLY option. I later found out that this was not true.

was told the full synthetic was my ONLY option. I later found out that this was not true.

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Best Service ever

Best Service ever

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the employee's were friendly and professional

the employee's were friendly and professional

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The Service was very efficient Pavlin was very friendly and helpful and explained everything in detail about my car and what ...

The Service was very efficient Pavlin was very friendly and helpful and explained everything in detail about my car and what needed to be done

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We were not greeted when we pulled up.

We were not greeted when we pulled up.

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Everyone was great and helpful. Perfect service.

Everyone was great and helpful. Perfect service.

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I have visited this location many times in the past. Today, I had the pleasure of having Marquise and Alec take care of my vehic ...

I have visited this location many times in the past. Today, I had the pleasure of having Marquise and Alec take care of my vehicle. They were both extremely friendly and knowledgeable about the services my car needed. These two are an asset to your team, and I look forward to future visits! Thank you guys!!

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Had antifreeze added to my car. The difference hasn’t been much. Just slightly cooler from what it originally was. Definitely n ...

Had antifreeze added to my car. The difference hasn’t been much. Just slightly cooler from what it originally was. Definitely not worth the $149.99.

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The two gentlemen who help service my car Jamar and Juan were very thorough in checking my car and explaining everything since i ...

The two gentlemen who help service my car Jamar and Juan were very thorough in checking my car and explaining everything since it was my first time at valvoline. They provided excellent customer service, i waited to be que since there was someone ahead of me. They took me next after they finish customer before me even though someone tried to cut my line. I never knew about car fax and learn something new during myservice. Would give it five stars and come back again on my next service

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Good staff they work well together. Made the time enjoyable 👍

Good staff they work well together. Made the time enjoyable 👍

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It was Sunday but you should have more then 2 people working . The 2 guys there where doing there short staff but it shouldn’t b ...

It was Sunday but you should have more then 2 people working . The 2 guys there where doing there short staff but it shouldn’t be like that . They where still doing 2 cars at a time . It was just taking way long there usually

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I had been trying to get my oil changed for weeks but the location was always busy. The day I did get it changed I was the only ...

I had been trying to get my oil changed for weeks but the location was always busy. The day I did get it changed I was the only one and it was great. I was in and out of there quickly.

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Very satisfied very knowledgeable staff and very nice. Will come again. Great service from Alec J, Juan A and Caleb in east Ruth ...

Very satisfied very knowledgeable staff and very nice. Will come again. Great service from Alec J, Juan A and Caleb in east Rutherford

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The manager of the shop was extremely friendly and welcoming throughout the entire visit. He was very helpful and knowledgeable ...

The manager of the shop was extremely friendly and welcoming throughout the entire visit. He was very helpful and knowledgeable with recommending improvements to my vehicle. When there was a troublesome, rude customer he handled the situation in a perfect customer service matter. 10/10 service, highly satisfied!

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They checked everything paid more than what I thought I would but I feel safe they are making sure my car is safe for me to driv ...

They checked everything paid more than what I thought I would but I feel safe they are making sure my car is safe for me to drive so sometimes u ha e to pay extra

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The guys who work there are very fast and so amazing .They know fir sure what they doing

The guys who work there are very fast and so amazing .They know fir sure what they doing

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The staff was friendly courteous and the service was performed in good time and then there was no pressure for other services

The staff was friendly courteous and the service was performed in good time and then there was no pressure for other services

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The guys were all respectful and knowledgeable Great experience

The guys were all respectful and knowledgeable Great experience

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The wait outside the bay before pulling up was about 45 minutes. I also felt that the people inside the service center didn't ex ...

The wait outside the bay before pulling up was about 45 minutes. I also felt that the people inside the service center didn't explain the process and seemed to take their time instead of working quickly. One technician was eating his lunch in the middle.

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Always satisfied with the overall experience at this Valvoline.

Always satisfied with the overall experience at this Valvoline.

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Pavlin works there and is always very courteous and professional.

Pavlin works there and is always very courteous and professional.

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Because I needed an oil change badly and it was hot outside but I didn’t have to wait overly long

Because I needed an oil change badly and it was hot outside but I didn’t have to wait overly long

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The guys were the best and they deserve a raise.

The guys were the best and they deserve a raise.

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Prices are extremely high, but greasy service normally and lots of pressure on making extra repairs and, often, the extra servic ...

Prices are extremely high, but greasy service normally and lots of pressure on making extra repairs and, often, the extra services are super expensive and turn out to be not even closely related to what the real problem of the car is.

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Because I sit in the car and they explain eveything it helps, and it also helps that they are certified which means any problem ...

Because I sit in the car and they explain eveything it helps, and it also helps that they are certified which means any problems and I can count on them for a resolution. I am however waiting to receive a call back that the serpentine belt was ordered and its been almost a week, a total of 2 weeks altogether and still no call back. In hoping to hear from them soon

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Pavlin took the time to explain my tires to me. Everyone was very professional and friendly... they were very busy but still too ...

Pavlin took the time to explain my tires to me. Everyone was very professional and friendly... they were very busy but still took the time to explain everything and didn’t skip any steps

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Marquiss (mgr) was very professional the whole visit from beginning to end & Rodney (technician) has a very positive attitude wh ...

Marquiss (mgr) was very professional the whole visit from beginning to end & Rodney (technician) has a very positive attitude whole checking and filling all my fluids.

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All the technicians who worked on my car were nice and knew what they were talking about. No one tried to sell me anything, inst ...

All the technicians who worked on my car were nice and knew what they were talking about. No one tried to sell me anything, instead gave me a list of recommended services for the next time I come in.

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Best service

Best service

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It was quick employed were nice

It was quick employed were nice

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The gentleman were very sweet and ready to work, they always tell me what my car needs with out making me feel pressured. Such g ...

The gentleman were very sweet and ready to work, they always tell me what my car needs with out making me feel pressured. Such great service even when temperatures outside are so high!

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The tech did what I asked for.

The tech did what I asked for.

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How nice the staff was to me!

How nice the staff was to me!

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Courteous,fast and knowledgeable service

Courteous,fast and knowledgeable service

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Great service Great employees pleasant experience

Great service Great employees pleasant experience

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They were quick considering the line of cars, and dealt with me quickly and professionally

They were quick considering the line of cars, and dealt with me quickly and professionally

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Great customer service from the manager down to the mechanics. I take my Jeep commander there every time and every time i receiv ...

Great customer service from the manager down to the mechanics. I take my Jeep commander there every time and every time i receive great customer service. Well ran shop you should be proud as an organization how your team in East Rutherford is representing the brand.

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They seem to know alot about the car

They seem to know alot about the car

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Have been using this facility for at least 10 years and have never had a problem. Everyone is always very curiosity and friendl ...

Have been using this facility for at least 10 years and have never had a problem. Everyone is always very curiosity and friendly.

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Was told I needed tires rotation, got it done but never balanced the tires. Driving on the highway and the steering wheel shakin ...

Was told I needed tires rotation, got it done but never balanced the tires. Driving on the highway and the steering wheel shaking crazy, took the car to a mechanic and was told it was never balanced, if I use in the future your businesses will be only for oil change. Plus no more discounts if you don’t have the postcard with you.

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They are very informative and since I've been with Valvoline I have no issues with my car.

They are very informative and since I've been with Valvoline I have no issues with my car.

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Nice and accommodating staff

Nice and accommodating staff

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The guys were nice and personable they did their job nicely and seemed like a good group

The guys were nice and personable they did their job nicely and seemed like a good group

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How can you be highly satisfied by a oil change. What kind of moron would you have to be?

How can you be highly satisfied by a oil change. What kind of moron would you have to be?

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I drive over for the jeep's routine oil change at the East Rutherford, NJ location. The technician, Pavlin always explains the m ...

I drive over for the jeep's routine oil change at the East Rutherford, NJ location. The technician, Pavlin always explains the maintenance checks that are recommended. I've been a returning customer for a number of years and satisfied with the patience, explanation and overall service.

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The head guy was so informative and friendly and he was all about safety of my truck! Great guy, great service, it’s so hard t ...

The head guy was so informative and friendly and he was all about safety of my truck! Great guy, great service, it’s so hard to come by these days and I am very appreciative of the service I received it was top-notch! Thank you

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Staff was great

Staff was great

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The Service center appeared to be understaffed. The wait was long and it was not pleasant to idle my car in the rain for 20+ min ...

The Service center appeared to be understaffed. The wait was long and it was not pleasant to idle my car in the rain for 20+ minutes before being serviced.

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Won I’m pablum did a excellent job I will definitely recommend this place again thank you

Won I’m pablum did a excellent job I will definitely recommend this place again thank you

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The staff was very helpful, quick, professional and provided excellent customer service. I will definitely return

The staff was very helpful, quick, professional and provided excellent customer service. I will definitely return

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Great knowledgeable staff

Great knowledgeable staff

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The technician was great. He explained everything being done. Technician new his job and did it well. My only complaint was for ...

The technician was great. He explained everything being done. Technician new his job and did it well. My only complaint was for an oil change,it was a little expensive.

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Excellent, friendly, knowledgeable, customer-oriented staff.

Excellent, friendly, knowledgeable, customer-oriented staff.

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Caleb was very personable and explained everything to me!

Caleb was very personable and explained everything to me!

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All the experts helped me make the right decision on what to get for my car and I will return

All the experts helped me make the right decision on what to get for my car and I will return

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Edward Nunez was extremely helpful, he explained everything step by step and was very friendly. He and the rest of the team did ...

Edward Nunez was extremely helpful, he explained everything step by step and was very friendly. He and the rest of the team did a great job! Thank you!John

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I am very happy with the service and the staff to be so kind and helpful. Thank you!!!

I am very happy with the service and the staff to be so kind and helpful. Thank you!!!

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Raymond was Also With Explaining everything To Me Even Checking to See What Gas My Car is Supposed To Take He Had So Much Knowle ...

Raymond was Also With Explaining everything To Me Even Checking to See What Gas My Car is Supposed To Take He Had So Much Knowledge And Was So Helpful To Me I just Wish oil Change Prices For Full Synthetic Weren't So Expensive Thank You Overall (:

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three words: fast, respectful, friendly

three words: fast, respectful, friendly

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The pricing seemed higher than I paid at other comparable oil change centers even with a $10 off coupon.

The pricing seemed higher than I paid at other comparable oil change centers even with a $10 off coupon.

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Every time I go there I am treated with respect and kindness. All of the staff members are polite and always greet me and introd ...

Every time I go there I am treated with respect and kindness. All of the staff members are polite and always greet me and introduce themselves.

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Raymond was extremely helpful, he was thorough in his explanations of the service and he was very friendly

Raymond was extremely helpful, he was thorough in his explanations of the service and he was very friendly

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The Representative was NON STOP about "What I needed" Using references to what I told him later in the conversation. I just had ...

The Representative was NON STOP about "What I needed" Using references to what I told him later in the conversation. I just had my car at my mechanic for 3 days making a fix to the A frame and new tires etc. My mechanic got my car ready for a trip from NJ to Boston, ensuring all is good. I told the rep in the beginning of the convo, im not getting anything but an oil change and and that did not stop him. I told him I just spent over $1500 getting the car fixed, I just want an oil change and he referenced up sells and how "You though $1500 was a lot of money, fixing the engine is going to cost you $3500. He showed me a list of "All" things I never got fixed- I told him this is only my second time here, which he laughed at and said they know what the car needs.

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All the workers were very respectful and honest with what actually needed to be done to my vehicle. They were very pleasant to b ...

All the workers were very respectful and honest with what actually needed to be done to my vehicle. They were very pleasant to be around and provided a very professional atmosphere.

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All the workers were very respectful and honest with what actually needed to be done to my vehicle. They were very pleasant to b ...

All the workers were very respectful and honest with what actually needed to be done to my vehicle. They were very pleasant to be around and provided a very professional atmosphere.

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Very pleasant, knowledgeable, and NO pressure. And very quick,

Very pleasant, knowledgeable, and NO pressure. And very quick,

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Pavlin was very friendly and professional. He explained everything from start to finish. I felt comfortable getting my oil chan ...

Pavlin was very friendly and professional. He explained everything from start to finish. I felt comfortable getting my oil change there. I also used a coupon which saved me more money.

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The service team was exceptionally polite. Pavlin was so friendly and made me feel very much at ease.

The service team was exceptionally polite. Pavlin was so friendly and made me feel very much at ease.

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Fast and professional

Fast and professional

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goin there like 8 years everyone there is nice and knows what they are doing!!!

goin there like 8 years everyone there is nice and knows what they are doing!!!

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Waiting outside meaning there was a line of cars in front of me. I was inside my car waiting for my turn to clarify.

Waiting outside meaning there was a line of cars in front of me. I was inside my car waiting for my turn to clarify.

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I would like faster service and less of telling me about other services besides oil changes.

I would like faster service and less of telling me about other services besides oil changes.

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The entire experience was easy and fast! Everyone was so friendly and helpful and I never felt pressured. great customer service ...

The entire experience was easy and fast! Everyone was so friendly and helpful and I never felt pressured. great customer service! Will return and do other suggestions soon!

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Good service, explained exactly what needed to be changed and why.

Good service, explained exactly what needed to be changed and why.

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The attendants were polite, knowledgeable, quick and professional

The attendants were polite, knowledgeable, quick and professional

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I had a great experience at Valvoline in East Rutherford NJ. My tech ( can not remember his name i believe his name was Ray s ...

I had a great experience at Valvoline in East Rutherford NJ. My tech ( can not remember his name i believe his name was Ray some something with an R). Was extremely friendly and knowledge. He made my visit very nice and stress free. I also use a Groupon for this visit and I had to pay the tax and for extra oil since mine took more than 5 gal. I had no problem paying this because of how polite i was informed of this information. He also gave me additional information about my car that i did not know since it was brand new. Also the other employees were a pleasure, all smiling and enjoying their jobs. It was a great over all experience and highly recommend this facility for changes. Thank you

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Pavlin and Raymond were fast and efficient. They told me everything that’s was needed and what was leaking in my car

Pavlin and Raymond were fast and efficient. They told me everything that’s was needed and what was leaking in my car

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Customer service was really good.

Customer service was really good.

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Nice and friendly. Relaxing atmosphere. Explained every step of the way with no pressure,

Nice and friendly. Relaxing atmosphere. Explained every step of the way with no pressure,

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because I had just couple hours to get to work and they did a good fast job on changing my motor oil thanks for the good job...

because I had just couple hours to get to work and they did a good fast job on changing my motor oil thanks for the good job...

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Very nice employees Good costumer service

Very nice employees Good costumer service

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Best Team Best Service need Coupons

Best Team Best Service need Coupons

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EVeryone was nice. I love the customer service that i was getting.

EVeryone was nice. I love the customer service that i was getting.

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Pavlin caleb Rodney A are the best workers I see in valvoline

Pavlin caleb Rodney A are the best workers I see in valvoline

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Alec and the team were great - we'll be back!

Alec and the team were great - we'll be back!

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Very knowledgeable and helpful staff

Very knowledgeable and helpful staff

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They treated me like royalty and sweated the details

They treated me like royalty and sweated the details

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Friendly staff, conscientious about efficiency

Friendly staff, conscientious about efficiency

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The staff works very quick, efficiently and knows what they’re talking about.

The staff works very quick, efficiently and knows what they’re talking about.

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the guys were very friendly and pleasant and explained all they were doing each step

the guys were very friendly and pleasant and explained all they were doing each step

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Fast and courteous

Fast and courteous

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Courteous and friendly staff and quick service at reasonable prices.

Courteous and friendly staff and quick service at reasonable prices.

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The oil change was completed in about 10 minutes with no waiting. Easy in and easy out

The oil change was completed in about 10 minutes with no waiting. Easy in and easy out

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Service of staff. Pavlin was great explaining the services provided.

Service of staff. Pavlin was great explaining the services provided.

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The manger was extremely courteous and helpful. I actually ran out of gas in line and he pushed my car into the bay and went to ...

The manger was extremely courteous and helpful. I actually ran out of gas in line and he pushed my car into the bay and went to get me a gallon of gas while I had my oil changed! Super friendly workers and full of advice but not pushy in any way!! Thank you for a great experience.

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All the techs that worked on my car were amazing and worked well together.

All the techs that worked on my car were amazing and worked well together.

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Jamar and Caleb provides excellent service. I was extremely pleased I visited this location. I will definitely come back for fut ...

Jamar and Caleb provides excellent service. I was extremely pleased I visited this location. I will definitely come back for future service.

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Staff was courteous and clear. And very helpful with all my cars issues

Staff was courteous and clear. And very helpful with all my cars issues

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Honda work shop are charging only $37/- you charge way high which is not really reliable sorry but please do honest business. Th ...

Honda work shop are charging only $37/- you charge way high which is not really reliable sorry but please do honest business. Thanks

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Pavlin was the gentleman who assisted me He was friendly and informative not pushy Very neat with a nice uniform very impressed ...

Pavlin was the gentleman who assisted me He was friendly and informative not pushy Very neat with a nice uniform very impressed Was fast would go back and will recommend others!!

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Workers were friendly and knowledgeable. Didn't pressure me and explained everything clearly.

Workers were friendly and knowledgeable. Didn't pressure me and explained everything clearly.

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I have been going to this place for a long time. And even when the staff changes I still get great service. I like this location ...

I have been going to this place for a long time. And even when the staff changes I still get great service. I like this location and will always go there.

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Raymond my technician was great! He is truly an asset to your company.Very helpful and friendly. His customer service exceeded s ...

Raymond my technician was great! He is truly an asset to your company.Very helpful and friendly. His customer service exceeded service.

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It was the professional attitude of everyone who worked on my vehicle

It was the professional attitude of everyone who worked on my vehicle

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Rodney marquis and jamar were very friendly and provided good service

Rodney marquis and jamar were very friendly and provided good service

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The tech that serviced my car was friendly. They usually will fill windshield washer fluid that was not done. I waited outside f ...

The tech that serviced my car was friendly. They usually will fill windshield washer fluid that was not done. I waited outside for 1/2 hour and then in the bay for a 1/2 hour. Been to this location many times. Appears to be high turnover did not recognize anyone. Very annoyed to wait an hour for a lousy oil change

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Jamar just made me feel very comfortable Me being a woman can be weary of going into a mans cave All the boys were very nice

Jamar just made me feel very comfortable Me being a woman can be weary of going into a mans cave All the boys were very nice

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I been in a few locations around the area I live and specially this locations is the fastest I've been for oil change this crew ...

I been in a few locations around the area I live and specially this locations is the fastest I've been for oil change this crew focus at their job, not too much talking around just talk the necessary about work "oil change" not like other locations this ppl focus at their job ☆☆☆☆☆ stars

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The service man explained the several items that had to be checked and possibly be replaced and was very cordial in his handling ...

The service man explained the several items that had to be checked and possibly be replaced and was very cordial in his handling. I have always been taken care of in a great manner and will still continue to be a customer.

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I asked the tech about power steering service. He ignored me. He didn't tell me the price, how long it would take. He didn't let ...

I asked the tech about power steering service. He ignored me. He didn't tell me the price, how long it would take. He didn't let me do it.He kept saying that I needed an engine cleaning. Many times. Many, many times. He made me feel that I was a bad car owner for not doing it. I felt pressure to do it, but I didn't do it because he insisted so much.He said it would take 5-10 minutes to replace the belt. It took more than 15 minutes. And he had to use two belts. Did he try to install the wrong belt the first time? Didn't he check the correct belt? He just talked not knowing what he was doing?I will have to go somewhere else for my power steering now.

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great fast reliable service

great fast reliable service

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everything went well

everything went well

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Service was fast, and the tech was friendly and knowledgeable.

Service was fast, and the tech was friendly and knowledgeable.

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Palvin was very knowledgeable polite and social

Palvin was very knowledgeable polite and social

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It was a five-star experience Jamar and Juan We’re very professional thank you

It was a five-star experience Jamar and Juan We’re very professional thank you

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Service speed & customer service very excellent guys

Service speed & customer service very excellent guys

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East Rutherford NJ Location is the best I have been to. From the service to the staff it is amazing. This location rocks!

East Rutherford NJ Location is the best I have been to. From the service to the staff it is amazing. This location rocks!

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Pressure to buy other things

Pressure to buy other things

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Fast and friendly service

Fast and friendly service

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All of the employees were courteous and professional. There were many cars waiting for service but the center was well staffed ...

All of the employees were courteous and professional. There were many cars waiting for service but the center was well staffed and everyone was working hard. It was a pleasant experience.

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Angel Were helping me and explaining me what stuff were needed for my car and stuff I could to to maintain my car . SuperMan ANG ...

Angel Were helping me and explaining me what stuff were needed for my car and stuff I could to to maintain my car . SuperMan ANGEL

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It was all good

It was all good

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Service and friendliness of staff.

Service and friendliness of staff.

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Great customer service from Alex, Marquise and Rodney. Wish I was able to get transmission done here too but it wasn't accessibl ...

Great customer service from Alex, Marquise and Rodney. Wish I was able to get transmission done here too but it wasn't accessible.

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All staff were professional and informing.

All staff were professional and informing.

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I got back because they are efficient and reliable

I got back because they are efficient and reliable

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The worker who assisted me on this visit was great. He always is. Very friendly and I never feel pressured to buy any additional ...

The worker who assisted me on this visit was great. He always is. Very friendly and I never feel pressured to buy any additional services. Always very happy with him.

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The staff is very nice and work quickly to get you on your way as fast as possible. They answered all questions I had. I never f ...

The staff is very nice and work quickly to get you on your way as fast as possible. They answered all questions I had. I never feel rushed there.

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Professional and courteous staff, exceptional service

Professional and courteous staff, exceptional service

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I was extremely satisfied with the service I received from Alec and Rodney. They did a great job in greeting me and letting me k ...

I was extremely satisfied with the service I received from Alec and Rodney. They did a great job in greeting me and letting me know what my car needed and showing me the actual parts that needed to be replaced. Very Professional and Excellent Service. I very pleased!

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The staff was courteous professional, communicated everything that was taking place. They were efficient and friendly.

The staff was courteous professional, communicated everything that was taking place. They were efficient and friendly.

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Very knowledgeable and courteous.

Very knowledgeable and courteous.

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Jamar the service tech was excellent and I couldn’t be happier with all my services

Jamar the service tech was excellent and I couldn’t be happier with all my services

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Jamar Rodney and Caleb were all very helpful, knowledable, quick and efficient.

Jamar Rodney and Caleb were all very helpful, knowledable, quick and efficient.

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All of the employees worked well together and made the environment friendly.

All of the employees worked well together and made the environment friendly.

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Marquis at the East Rutherford/Wallington NJ Valvoline was so great. Very knowledgeable, friendly, did not pressure and did a gr ...

Marquis at the East Rutherford/Wallington NJ Valvoline was so great. Very knowledgeable, friendly, did not pressure and did a great job checking and making me aware of any issues

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Overall, more than the service Valvoline offers, I was more impressed with the service of the staff. During this visit I was ass ...

Overall, more than the service Valvoline offers, I was more impressed with the service of the staff. During this visit I was assisted by Alec J. Raymond, Caleb, and Edward Nunez. While they were all fantastic I was extremely impressed with Alec J. Alec J. was very knowledgable, patient, and passionate about his job, which made waiting feel worth it. During this visit, Alec was able to perform jobs that other Valvoline employees claimed was not possible to do. Out of the various locations that I have visited, I would say Alec J. is the first employee I have come across that I'd recommend and consider a valuable asset to the company. As a former store manager, talent like Alec J. and the work he contributes to the company should not go unnoticed and should thus be rewarded. I am not sure of his position in the company but due to his superb customer service skills, it's easy to argue that he deserves not only a raise but a promotion. Thank you Alec for all the work you did, and because of you I will be sure to stick to this location as my permeant location

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very quickly, didn't spare time in line, professional services workers

very quickly, didn't spare time in line, professional services workers

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Good service and customer engagement. No issues

Good service and customer engagement. No issues

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always fast and pleasant workers

always fast and pleasant workers

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Ray was very professional and curtious

Ray was very professional and curtious

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I asked what was the cost of filters and the tech started to change them. Only when I asked he started to tell me the cost. By t ...

I asked what was the cost of filters and the tech started to change them. Only when I asked he started to tell me the cost. By then I felt bad and without doing any of my own research accepted the filter replacement.

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As a customer for many years, I have noticed how the service has changed. It has gone from an 'Instant Oil Change' to a highly m ...

As a customer for many years, I have noticed how the service has changed. It has gone from an 'Instant Oil Change' to a highly motivated profit center, up selling every possible service and product that can be sold. Make no mistake, I do not deny a company's ability to maximize profits. But I have witnessed what I consider 'specifically targeted sales tactics' on unknowing or misinformed individuals to increase the amount spent in the franchise. As a former mechanic, I have seen how poorly many people maintain their vehicles and how incapable many people are mechanically to perform even some of the most basic services. But also I have been targeted for services that did not need to be performed. I would ask for an express oil change lane, but that would jeopardize your bottom line.

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all manager and staff very helpful very satisfied with service

all manager and staff very helpful very satisfied with service

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The person who serviced my car at this location was Jose, he was very knowledgeable and took the time to explain everything to m ...

The person who serviced my car at this location was Jose, he was very knowledgeable and took the time to explain everything to me. I never experienced the type of service he provided before and it will keep me coming back!

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Jamar was extremely helpful. He explained specifics as to what has to be serviced upon my next visit. The entire staff is excell ...

Jamar was extremely helpful. He explained specifics as to what has to be serviced upon my next visit. The entire staff is excellent.

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Good service & communication, as well interaction during the service.

Good service & communication, as well interaction during the service.

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Waited over an hour to get the service that you wrongly advertise as a 15 minutes wait.

Waited over an hour to get the service that you wrongly advertise as a 15 minutes wait.

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Marquise & Pavlin, the techs that worked on my car, were awesome. They were friendly & courteous, making the time go by faster, ...

Marquise & Pavlin, the techs that worked on my car, were awesome. They were friendly & courteous, making the time go by faster, and they were also very knowledgeable, explaining everything to me in detail and answering all my questions.

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Prices too high and felt like tech was trying to have me pay for un nessary work

Prices too high and felt like tech was trying to have me pay for un nessary work

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The technician was really friendly and helpful. He did an excellent job.

The technician was really friendly and helpful. He did an excellent job.

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Visited here for an oil change for the first time today. Very professional service. Marquise and Pavlin were great in doing the ...

Visited here for an oil change for the first time today. Very professional service. Marquise and Pavlin were great in doing the maintenance checks and then the oil change. Was in and out within 25 mins. Very satisfied with the experience and will visit again for oil change.

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i loved the way jose,juan and pavlin habdled me.They helped me in other ways then just a oil change.Also loved how friendly and ...

i loved the way jose,juan and pavlin habdled me.They helped me in other ways then just a oil change.Also loved how friendly and informed they were.

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All i was told was what the total cost would be. There was nothing communicated as to what made up this cost and why.

All i was told was what the total cost would be. There was nothing communicated as to what made up this cost and why.

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The manager Edward goes above and beyond very polite person would reccommend him to all my freiends and family

The manager Edward goes above and beyond very polite person would reccommend him to all my freiends and family

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Assistant Manager, Jamar, was very professional and proficient.

Assistant Manager, Jamar, was very professional and proficient.

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They said they replaced oil seal on plug you take out to drain oil, I USE TO CHANGE OIL WHEN YOUNGER & I FIND IT BETTER TO GO TH ...

They said they replaced oil seal on plug you take out to drain oil, I USE TO CHANGE OIL WHEN YOUNGER & I FIND IT BETTER TO GO THEIR . THEIR IS NO SEAL ON THE PLUG BUT THEY CHARGE FOR IT .

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Staff was courteous and quick . No pressure for additional services.

Staff was courteous and quick . No pressure for additional services.

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Great quick service.

Great quick service.

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Jose was the primary tech who worked on my vehicle and the second person was Eddy. I think there was a third person in the pit b ...

Jose was the primary tech who worked on my vehicle and the second person was Eddy. I think there was a third person in the pit but I do not know his name. I went for this oil change on New Years Eve. The wait seemed normal to me, no more than the times I've gone to other locations when it wasn't a holiday. Jose commented about so many people coming on a holiday and them being busy but I felt it was the normal wait. There is a sign outside that lists prices for the services. I needed new windshield wipers which were listed for 11.99. In the end I was charged 19.99. I didn't ask for more expensive wipers so I'm not sure why I got those. (At another location when my other vehicle needed wipers I was offered a choice between two different types of wipers.) I didn't know the charge until I paid and was given the receipt but I didn't question the tech about it. Otherwise

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very professionell

very professionell

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PREFER NOT TO COMMENT.

PREFER NOT TO COMMENT.

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There was only one service team member ready to work at 8am. Pavlin was thorough and efficient. He was quick but just unfortunat ...

There was only one service team member ready to work at 8am. Pavlin was thorough and efficient. He was quick but just unfortunate he was by himself until about 8:25 when another worker showed up.

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Jose the mechanic did a fantastic job. He is very friendly and knows a lot about cars. He should be compensated highly for the y ...

Jose the mechanic did a fantastic job. He is very friendly and knows a lot about cars. He should be compensated highly for the year 2019. He is a hard worker.

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The staff is always friendly, knowledgeable and I feel honest.

The staff is always friendly, knowledgeable and I feel honest.

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Great service and professional!

Great service and professional!

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I was highly satisfied because of the knowledge of the technicians. Pointing out things about my vehicle that I was unaware of. ...

I was highly satisfied because of the knowledge of the technicians. Pointing out things about my vehicle that I was unaware of. As well as offering a solution to each problem found.

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Well done , very professional.

Well done , very professional.

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Quick in and out

Quick in and out

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If you don’t know to much about cars they’ll explain what your car needs which I like.

If you don’t know to much about cars they’ll explain what your car needs which I like.

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The gentlemen working on my vehicle today were very polite and respectful. The service was fantastic.

The gentlemen working on my vehicle today were very polite and respectful. The service was fantastic.

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I didn't feel like they pushed me to buy anything that I didn't need. They were honest and helpful.

I didn't feel like they pushed me to buy anything that I didn't need. They were honest and helpful.

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good work flow and explanations of what was being done.

good work flow and explanations of what was being done.

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Great service from juan and palvin.

Great service from juan and palvin.

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they were quick and professional

they were quick and professional

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Angel and Juan were super nice and friendly. Pavlin, the tech downstairs, helped these two gentleman out by checking my tires. O ...

Angel and Juan were super nice and friendly. Pavlin, the tech downstairs, helped these two gentleman out by checking my tires. Overall great service!

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Angel was very professional and knew exactly how to explain what was going on.

Angel was very professional and knew exactly how to explain what was going on.

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They Say hi as soon as I pull up, they explain me everything I had to do with knowledge. Thank you for your great service

They Say hi as soon as I pull up, they explain me everything I had to do with knowledge. Thank you for your great service

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I was highly satisfied with the service and explanation on all that was being done on my vehicle.

I was highly satisfied with the service and explanation on all that was being done on my vehicle.

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Excellent

Excellent

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Employees were extremely nice and caring about my vehicle. Made sure that I was well taken care of and had the best of the best. ...

Employees were extremely nice and caring about my vehicle. Made sure that I was well taken care of and had the best of the best. I would highly recommend this valvoline. BEST LOCATION EVER

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I got an oil change for a decent price

I got an oil change for a decent price

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Juan, Jose and Marquis did a great job overall pay them more and that had nice hospitality!!!!!

Juan, Jose and Marquis did a great job overall pay them more and that had nice hospitality!!!!!

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Jose and team were awesome. Will definitely return and recommend to others.

Jose and team were awesome. Will definitely return and recommend to others.

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Some of your service Representatives need to obtain better English skills. It is hard to understand somebody that cannot speak E ...

Some of your service Representatives need to obtain better English skills. It is hard to understand somebody that cannot speak English well and try to make out what they're saying to you and what things cost and why. Sometimes the service people do not properly explain things and not being able to understand what they say makes it extremely hard to make a decision for a service

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My mechanic was very professional. He let me know about all the things I needed to replace soon and what they do for the car. I ...

My mechanic was very professional. He let me know about all the things I needed to replace soon and what they do for the car. I did fix some of the recommendations he suggested. Very satisfied

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IT WAS GREAT

IT WAS GREAT

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The guy which helped me was very polite.He explained me why I have to use that oil.He also checked my car for antifreeze.

The guy which helped me was very polite.He explained me why I have to use that oil.He also checked my car for antifreeze.

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Very professional fast and friendly service

Very professional fast and friendly service

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The staff explained what I needed To do for my car

The staff explained what I needed To do for my car

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The mechanics were very friendly and quickly came out to speak with me and see why I was there for service that day. They very k ...

The mechanics were very friendly and quickly came out to speak with me and see why I was there for service that day. They very knowledgeable and helped me solve my issue. I had low oil and they were able to help me understand why I was burning through so much oil so quickly. Great service overall. I’ll definitely be back for more service with my car and my wife’s car.

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They are great and friendly knowledgeable...

They are great and friendly knowledgeable...

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A smooth and efficient stop. All of my car's needs were fully addressed. Staff was most cordial and professional, especially C ...

A smooth and efficient stop. All of my car's needs were fully addressed. Staff was most cordial and professional, especially Caleb.

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Everyone was friendly and were not pushing service or products.

Everyone was friendly and were not pushing service or products.

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happy with the service

happy with the service

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Everyone was extremely friendly, explained the process and what they were looking at, and weren't pushy - gave me a time line an ...

Everyone was extremely friendly, explained the process and what they were looking at, and weren't pushy - gave me a time line and let me know the importance of the suggested extra services. Thank you!!

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Service was amazing very informative and staff was very knowledgeable and welcoming.

Service was amazing very informative and staff was very knowledgeable and welcoming.

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I had a tire rotation done in addition to my oil change but was not pressured to have anything else done. Caleb, Juan and Marqui ...

I had a tire rotation done in addition to my oil change but was not pressured to have anything else done. Caleb, Juan and Marquise were all efficient at their jobs and troubleshooted any situation that aroused. Everyone was very friendly welcoming. Prices were extremely acceptable and the service was quick. I only waited outside because the line was long.

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I knew the gentleman’s name that helped me when I was getting the oil change. I want to say it was something that started with a ...

I knew the gentleman’s name that helped me when I was getting the oil change. I want to say it was something that started with a C. But I could be wrong. He was very attentive and really impressed me with his ability to go above and beyond. I had mentioned my black Yaris to him( a car I have that hasn’t been started in a year). He offered as much information as he could and told me that he couldn’t really be sure until he looked at it. I will definitely be bringing my other vechicle by as soon as possible. Excellent service!!!! ⭐️⭐️⭐️⭐️⭐️

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Not sure what kind of oil the use

Not sure what kind of oil the use

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The mechanics who worked on my car were very professional but also very friendly. You’re lucky to have Edward and Raymond. All o ...

The mechanics who worked on my car were very professional but also very friendly. You’re lucky to have Edward and Raymond. All of the employees were very friendly, even the mechanics working on other customers cars were friendly to me and I wasn’t their customer.

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I've been coming to this location for over 10 years with all 3 of my vehicles plus my work vehicle prior to that. Very satisfied ...

I've been coming to this location for over 10 years with all 3 of my vehicles plus my work vehicle prior to that. Very satisfied and the location is very convenient.

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The men there were trying to force me to buy things or upgrade, they would tell me how I should take better care of my car and h ...

The men there were trying to force me to buy things or upgrade, they would tell me how I should take better care of my car and how I should buy services or products at their location, even after I said no they continued to try to make me buy things.

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I have been to this Valvoline many times and I have always been treated with respect. As a female going to this station I feel ...

I have been to this Valvoline many times and I have always been treated with respect. As a female going to this station I feel safe and fairly treated.

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Very professional staff at this location.

Very professional staff at this location.

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Jamar Marquise and Pavlin were very knowledgeable honest and overall so pleasant to work with

Jamar Marquise and Pavlin were very knowledgeable honest and overall so pleasant to work with

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Angel was my service man. He was very pleasant and helpful. All Valvoline staff very nice and kind I was very happy from that se ...

Angel was my service man. He was very pleasant and helpful. All Valvoline staff very nice and kind I was very happy from that service.

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Ramon the service rep was very professional in his approach. Very knowledgeable and aware of his costumers

Ramon the service rep was very professional in his approach. Very knowledgeable and aware of his costumers

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I wish they would have offered a vacuum service.Also, I had to ask them to check my tire pressure.

I wish they would have offered a vacuum service.Also, I had to ask them to check my tire pressure.

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All the mechanics were very helpful and professional and check all the fluids/change my battery also windshield wipers/change ...

All the mechanics were very helpful and professional and check all the fluids/change my battery also windshield wipers/change my oilI would highly recommend this valvoline shop to everyone.....Thanks

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The staff at Valvoline are usually very friendly and professional. However, during this particular visit, the technician who cha ...

The staff at Valvoline are usually very friendly and professional. However, during this particular visit, the technician who changed my oil was rude and had the attitude that he did not want to be there. He would rudely say or show me things without explanation. For example, upon pulling up, he just said "registration" to which I was confused because I had never been asked for my registration before. He then had to tell me it was to identify my VIN number. When checking my air filter, he just pulled it out and put it in front of my face without saying a word. I had to ask "what is this?". He simply said "air filter". I asked "what's wrong with it'?" "It's dirty." and then proceeded to explain that I needed it to be changed. He just made me feel unwelcome and was also condescending in the way he spoke to me. Also, in a separate occasion, I had gone when it was closed. Instead of staff coming up to me to tell me they were closed or even waiving from the distance that they were closed, I sat there in my car waiting for them to let me in until I checked the hours on Google and realized it was closed. I thought this was also a minor but unprofessional behavior to ignore me.

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Very friendly and knowledgeable staff

Very friendly and knowledgeable staff

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Workers sounded knowledgeable about what was needed to be done.

Workers sounded knowledgeable about what was needed to be done.

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I wanted windshield wipers, but they were $45. That’s double the price I get them for. The staff was great...

I wanted windshield wipers, but they were $45. That’s double the price I get them for. The staff was great...

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They were very professional.

They were very professional.

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The two guys that a dealt with were Pavlin and Juan A. They were great.

The two guys that a dealt with were Pavlin and Juan A. They were great.

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Customer service was good.

Customer service was good.

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Friendly, Fast, Curtious

Friendly, Fast, Curtious

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Very good

Very good

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Because it’s jist an oil change.

Because it’s jist an oil change.

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Good fast service.

Good fast service.

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Jamar, Edward and Angel were fantastic. They were highly knowledgeable and very accomodating. I will definitely be stopping by n ...

Jamar, Edward and Angel were fantastic. They were highly knowledgeable and very accomodating. I will definitely be stopping by next oil change!!

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Jose, Jose and Pavlin were fantastic. They almost make getting an oil change fun. They didn't have the oil filter needed for my ...

Jose, Jose and Pavlin were fantastic. They almost make getting an oil change fun. They didn't have the oil filter needed for my car, so instead of sending me away, Pavlin drove me (in his personal car) to Autozone to pick up the proper piece. True customer service. All 3 were also extremely knowledgeable about my vehicle and made quality recommendations for future care. Will be back again when my cars need maintenance and management should know these three individuals are all assets to the organization.

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I was able to get in and out quick.

I was able to get in and out quick.

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I've been using this Valvoline for couple of years it's a great shop very friendly.

I've been using this Valvoline for couple of years it's a great shop very friendly.

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The location was understaffed. There were only 2 employees at the location. The 2 employees were working as best they could un ...

The location was understaffed. There were only 2 employees at the location. The 2 employees were working as best they could under the circumstances and are NOT to be blamed, however waiting 2 hrs for an oil change is completely unacceptable. There were 2 cars ahead of me... I should have been in-and-out in about 45 minutes.

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I just got my first oil change and had no idea what was supposed to happen. I pulled in and everyone was super sweet and welcomi ...

I just got my first oil change and had no idea what was supposed to happen. I pulled in and everyone was super sweet and welcoming. Even those who didnt service my car were joking with me and making me feel like a friend. The people that helped me with my car, Jamar and Juan, did a great job at helping me understand how everything works and I felt like they really cared about my time. They used metaphors to explain things like tire pressure and oil quality. I’m glad I came here, it was a great first experience.

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good quality service

good quality service

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I'm very satisfied because I never had any issue the service that valvoline provides and I'm bee a steady customer for 7 years ...

I'm very satisfied because I never had any issue the service that valvoline provides and I'm bee a steady customer for 7 years I will not go any other place.

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Employees were up front and clear on the other necessities and the order they needed to be done. I’m so glad they told me and wh ...

Employees were up front and clear on the other necessities and the order they needed to be done. I’m so glad they told me and when I agreed it was done along with my oil change. Wouldn’t trade you guys for anything. Great experience always.

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I choose Valvoline for your commitment to quality and speed. The wait time was over 40 minutes yesterday but, I was still very p ...

I choose Valvoline for your commitment to quality and speed. The wait time was over 40 minutes yesterday but, I was still very pleased with the service I received.

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Great!!! Caleb was excellent in explaining everything and very honest!! Would highly recommend to others.

Great!!! Caleb was excellent in explaining everything and very honest!! Would highly recommend to others.

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no particular reason

no particular reason

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Service was explained thoroughly and handled in a very proffessional manner.

Service was explained thoroughly and handled in a very proffessional manner.

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The guys were great, very friendly, even gave me a cough drop since I was coughing so much.

The guys were great, very friendly, even gave me a cough drop since I was coughing so much.

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I've been going to the store in East Rutherford since it opened and this was the first time I wasnt pressured to doing any other ...

I've been going to the store in East Rutherford since it opened and this was the first time I wasnt pressured to doing any other services except for what I asked. The gentleman that I dealt with is Jose and he actually had a very good conversation with me while my car got serviced.

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excellent trustworthy friendly staff

excellent trustworthy friendly staff

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Tech was very knowledgeable and helpful also great customer service skills. Will be back for my next oil change

Tech was very knowledgeable and helpful also great customer service skills. Will be back for my next oil change

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all men were incredibly helpful and kind during my experience. 10/10 would reccomend

all men were incredibly helpful and kind during my experience. 10/10 would reccomend

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The staff was quick and officiant and very friendly

The staff was quick and officiant and very friendly

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Jamar was knowledgeable and very helpful with my questions. Thanks for your excellent service.

Jamar was knowledgeable and very helpful with my questions. Thanks for your excellent service.

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Head man was informative and friendly

Head man was informative and friendly

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I waited probably 20 minutes, no one ever came over to my car, I was the first one behind the current car.Then the next bay open ...

I waited probably 20 minutes, no one ever came over to my car, I was the first one behind the current car.Then the next bay opened before mine and the guy in the other lane went, I sat there for another 10 minutes.No one checked the lights, or tire pressure or windshield wipers...Basically since they sold "everything" to the old lady in the car in front of me, now there were a line of cars waiting for services and they decided leave out some steps.Also, no one explained the pricing and why I had to pay extra for oil and a "special" filter.

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They didn’t checked my tire pressure, like usually, they didn’t fill it up the windshield washer. The guy who checked the oil le ...

They didn’t checked my tire pressure, like usually, they didn’t fill it up the windshield washer. The guy who checked the oil level after the change cleaned the stick lot of times it’s took about 5 more minutes.

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courteous and prompt

courteous and prompt

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all good

all good

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Great place and Location will definitely come back. Thr staff is nice and knowledgeable

Great place and Location will definitely come back. Thr staff is nice and knowledgeable

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The service was excellent and the workers were pleasant.

The service was excellent and the workers were pleasant.

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I'm always happy with the service at this valvoline. Been going there for years.. Manager are great and the staff is always cour ...

I'm always happy with the service at this valvoline. Been going there for years.. Manager are great and the staff is always courteous, competent, and a pleasure to deal with.

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My last visit was not great, I was pressured into paying for things that I did not feel I should be pressured to pay for. This e ...

My last visit was not great, I was pressured into paying for things that I did not feel I should be pressured to pay for. This experience was light years better.

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It was ok. The wait is long and it gets more expensive all the time. Always trying to change things you don't ask for.

It was ok. The wait is long and it gets more expensive all the time. Always trying to change things you don't ask for.

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The crew working at my location were completely through and knowledgeable in what needed to be done in regards to my vehicle.

The crew working at my location were completely through and knowledgeable in what needed to be done in regards to my vehicle.

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Everyone was extrnely friendly and Alec explained everything to me fully and did not pressure me into adding any additional serv ...

Everyone was extrnely friendly and Alec explained everything to me fully and did not pressure me into adding any additional services.

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Friendly prompt service. Recommended services now and future.

Friendly prompt service. Recommended services now and future.

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I only waited because i was there before they opened. Great staff great work

I only waited because i was there before they opened. Great staff great work

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I was able to have my Jeep Wrangler serviced today without a wait in line. The technicians, Jamar and Pavlin serviced the jeep a ...

I was able to have my Jeep Wrangler serviced today without a wait in line. The technicians, Jamar and Pavlin serviced the jeep and were well knowledgeable about the service needed. I always ask for the synthetic oil. Jamar also showed me about the air filter due to normal wear. Also, the interior filter that was missing behind the glove compartment. All was done with great performance. Thank you!

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The staff and experience was wonderful. They explained everything and completed the work in a timely manner. The staff was fri ...

The staff and experience was wonderful. They explained everything and completed the work in a timely manner. The staff was friendly yet professional.

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they were kind courteous and very professional, Alec,Angel and Pavlov were so nice

they were kind courteous and very professional, Alec,Angel and Pavlov were so nice

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Very good service by Angel and Jamar

Very good service by Angel and Jamar

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Great place! Pavlin and Rodney A rock!

Great place! Pavlin and Rodney A rock!

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Good guys and fast service

Good guys and fast service

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Quick service, friendly, staff even helped me reset my oil change indicator in the vehicle settings. AFFORDABLE PRICE and I plan ...

Quick service, friendly, staff even helped me reset my oil change indicator in the vehicle settings. AFFORDABLE PRICE and I plan to come back to this same location.

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I didn’t feel confident about the job because the guy seem untrained

I didn’t feel confident about the job because the guy seem untrained

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Honest employees with great communication.

Honest employees with great communication.

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I've been coming here for my oil changes for a couple years now. It's always easy, quick once in the service bay, and the employ ...

I've been coming here for my oil changes for a couple years now. It's always easy, quick once in the service bay, and the employees are always nice and courteous. My husband now goes here because of my recommendation/experiences.

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I pulled right into the bay an it took 30 minutes to complete my oil change

I pulled right into the bay an it took 30 minutes to complete my oil change

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Very Courteous, not pressured to buy additional products, very professional

Very Courteous, not pressured to buy additional products, very professional

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Was assisted rather quick and customer service was great!

Was assisted rather quick and customer service was great!

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The facility is great and the workers are great. The change of employees is very confusing. It is something I am not a fan of. I ...

The facility is great and the workers are great. The change of employees is very confusing. It is something I am not a fan of. If the employees were taken care of there would not be so much change. I do not like change. If u can find me an establishment at Valvoline that does not have such a turnover. I would love to know this please. Thanks.

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AS I answered, I was pleased with the staff, their performance and the end result.

AS I answered, I was pleased with the staff, their performance and the end result.

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The people there were so helpful and welcoming.

The people there were so helpful and welcoming.

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I visited the East Rutherford location here in NJ. Great customer representatives both gentleman were extremely welcoming and as ...

I visited the East Rutherford location here in NJ. Great customer representatives both gentleman were extremely welcoming and as a female driver I didn’t feel pressured and felt comfortable. Sometimes at mechanic shops they’re not really professional but here at Valvoline I wasn’t worried. Will definitely be coming back for my next oil change.

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Angel did a great job walking me through the process.

Angel did a great job walking me through the process.

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The young man’s attitude were not professional. They didn’t give me the reminder sticker.

The young man’s attitude were not professional. They didn’t give me the reminder sticker.

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FAST AND EASY

FAST AND EASY

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The staff that helped me was very friendly and knowledgeable.

The staff that helped me was very friendly and knowledgeable.

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GREAT CUSTOMER SERVICE

GREAT CUSTOMER SERVICE

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The sales representative tried to use scare / pressure tactics to change the transmission fluid in my Jeep. His exact words were ...

The sales representative tried to use scare / pressure tactics to change the transmission fluid in my Jeep. His exact words were, “are you sure because that axel will lock up on you.” Unbeknownst to him my fiancé who was with me is a mechanic. The service he recommended isn’t even recommended by the dealer and it is HIGHLY UNLIKELY my axel would lock up, if not impossible. Had I been alone I would have the benefit of calling my fiancé for input but other customers would not. Scare tactics should not be permitted.

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The technicians at this location were wonderful. It was an extremely hot and humid day, and everyone in the shop was friendly, e ...

The technicians at this location were wonderful. It was an extremely hot and humid day, and everyone in the shop was friendly, easy to talk to you, and in great spirits, even though they were roasting.

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Jamar was friendly and helpful

Jamar was friendly and helpful

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All the services were completed within 20 mins. Very convenient.

All the services were completed within 20 mins. Very convenient.

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I often bring my car and the cars of my mother and friend to this Valvoline for service. I went in for an oil change on my mothe ...

I often bring my car and the cars of my mother and friend to this Valvoline for service. I went in for an oil change on my mother's car. The attendant was good at explaining the additional services this car needed and did not apply any pressure. The service (oil change and additional work) was efficient. However, upon payment with my credit card, the attendant handed me my credit card and receipt without saying a word (not even, "Here you go" or "You're all set."). I said "Okay. Very good" and waited for some response but then the attendant stepped to the front of the car to direct me safely out of the bay. He never said "Thank you." I listened through my open window for some sort of acknowledgment of my patronage. I'm not accustomed to a silent dismissal after I pay for service. Getting a "Thank you" means a lot. As a result, I will consider bringing my own car, my mother's car and my friend's car to competitors' service centers in the future.

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I was highly satisfied and I would give it 5 stars! Will come here all the time

I was highly satisfied and I would give it 5 stars! Will come here all the time

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Fast service.

Fast service.

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The crew is friendly professional and detailed about the services your need .also they are very good explaining what they are do ...

The crew is friendly professional and detailed about the services your need .also they are very good explaining what they are doing to the time of service. overall great service.Pavlin is very knowledge and will to help his coworkers to get the job done!!!

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The first guy over explained everything. I know he was trying to be helpful, but really, I am only there for an oil change. He ...

The first guy over explained everything. I know he was trying to be helpful, but really, I am only there for an oil change. He just kept repeating himself and introducing the other guys and over explaining every step of the way. I get being courteous, but he was over doing it. I am more of a proponent of efficiency -go in and do your job - explain things to me - but don't over do it

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Mr. Pavlin was very polite

Mr. Pavlin was very polite

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Angel was very professional and informative!Felipe greeted , asst mgr. cordially greeted me upon my arrival.It was a pleasure do ...

Angel was very professional and informative!Felipe greeted , asst mgr. cordially greeted me upon my arrival.It was a pleasure doing business here.Only concern was that prices are going up and more reasonable coupons should be provided to loyal senior citizens on a fixed income.Thank you for your service and attention to my concerns!A loyal senior citizen!

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The attendant was very helpfull and nice

The attendant was very helpfull and nice

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They ALWAYS try to up-sell me services or products

They ALWAYS try to up-sell me services or products

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The Valvoline staff Jamar, Brandon and Angel were so helpful, knowledgeable, and patient. They explained everything what should ...

The Valvoline staff Jamar, Brandon and Angel were so helpful, knowledgeable, and patient. They explained everything what should be done in a car, why it is important, and time/mileage requirements. I highly recommend to use their facility. Good experience total and good job was done! Highly recommend!

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Jamar and Angel provide Excellent Customer service. They both were friendly.

Jamar and Angel provide Excellent Customer service. They both were friendly.

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Great service and very helpful

Great service and very helpful

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Tire rotation is outside, takes a long time.

Tire rotation is outside, takes a long time.

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The staff was awesome. I think their names were Alec and Angel?! So nice. Very kind. Talked to me about everything they were doi ...

The staff was awesome. I think their names were Alec and Angel?! So nice. Very kind. Talked to me about everything they were doing, what I could need and why, services they could offer etc.

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The tech was very helpful and straight forward. He was attentive, pleasant and knowledgeable.

The tech was very helpful and straight forward. He was attentive, pleasant and knowledgeable.

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Edward was wonderful and had a smile on even on this hot day. I would go back the gentlemen are very nice

Edward was wonderful and had a smile on even on this hot day. I would go back the gentlemen are very nice

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I have been going their for 3 + yrs & had not receiver my card for both cars for my oil change & went their for the oil change ...

I have been going their for 3 + yrs & had not receiver my card for both cars for my oil change & went their for the oil change .

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It was easy. I wish it did not take as long. I was there for nearly an hour

It was easy. I wish it did not take as long. I was there for nearly an hour

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Helpful. Friendly. Knowledgeable

Helpful. Friendly. Knowledgeable

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The team was professional and prompt ( Alec , Brandon and Ethan )

The team was professional and prompt ( Alec , Brandon and Ethan )

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Fast and friendly staff

Fast and friendly staff

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Alec, Brandon and Felipe were very knowledgeable and friendly. They told what i needed to keep my car tip top but never pressure ...

Alec, Brandon and Felipe were very knowledgeable and friendly. They told what i needed to keep my car tip top but never pressured me into purchasing more than i can afford. I felt very comfortable there with all the staff, they all made me feel very welcome.

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Knowledgeable employees

Knowledgeable employees

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The service men were very knowledgeable with prompt and informative answers for the questions I had. Jamar helped to make me fee ...

The service men were very knowledgeable with prompt and informative answers for the questions I had. Jamar helped to make me feel at ease that my car is now safe to drive with my son in it. He was clear about pricing and about the importance of receiving particular services. I appreciated his compassion. Edward was very helpful when I asked questions about particular parts and materials that would be used for my services today. Pavlin was thorough and quick when services were rendered. He always says hello when I come to get my car serviced and I feel confident in his ability to keep my car safe. Thank you for always giving me such a great experience at Valvoline!:)

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The staff is very knowledgeable

The staff is very knowledgeable

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They explained everything to me before they did any services showed me everything that was wrong down to how filthy was my filte ...

They explained everything to me before they did any services showed me everything that was wrong down to how filthy was my filters and looks like it was never change to the dust we was breathing

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Edward, Paulin, and Alex were great!

Edward, Paulin, and Alex were great!

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Very efficient staff member (caleb)Very friendly

Very efficient staff member (caleb)Very friendly

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Quick oil change and technicians explains all issues thoroughly

Quick oil change and technicians explains all issues thoroughly

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Pressure to change cabin filter even though I did it last time. Had to point it out to them on thecomputer. Had to do tire rot ...

Pressure to change cabin filter even though I did it last time. Had to point it out to them on thecomputer. Had to do tire rotation OUTSIDE the bay in the parking lot. They asked me to wait inside the bay on a stool. It was hot in there.

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Great people, very friendly and informative, quick and efficent

Great people, very friendly and informative, quick and efficent

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Great service great employee and a clean fast job appreciate the wiper fluid

Great service great employee and a clean fast job appreciate the wiper fluid

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Explanation on choice of oil grade. Lack of wiper fittings.

Explanation on choice of oil grade. Lack of wiper fittings.

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The customer service was amazing and the staff made me feel secure in my visit and that my car is well taken care of.

The customer service was amazing and the staff made me feel secure in my visit and that my car is well taken care of.

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always seem to be Upselling all the time

always seem to be Upselling all the time

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It was a busy Sunday and there were a lot of cars waiting. I did not receive the same level of service as I normally do. My ti ...

It was a busy Sunday and there were a lot of cars waiting. I did not receive the same level of service as I normally do. My tires were not checked. Not sure if my fluids were topped off because they normally announce everything. I normally visit this location but I will see if I will look for another one after this visit.

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Employees were very professional and service was excellent.

Employees were very professional and service was excellent.

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Great customer service

Great customer service

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I finally found a place where I can get the best service for my car. The young, professionals like Alec, Ethan, Pavlin, and Fel ...

I finally found a place where I can get the best service for my car. The young, professionals like Alec, Ethan, Pavlin, and Felipe were truly outstanding and I will not hesitate to go back and to refer others.

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Because I’m not sure if anything will go wrong with car soon. I have had a few issues there before. With my other two vehicles.

Because I’m not sure if anything will go wrong with car soon. I have had a few issues there before. With my other two vehicles.

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The guys at Valvoline are so helpful, honest and never pressure me. They told me what was services were necessary to ensure the ...

The guys at Valvoline are so helpful, honest and never pressure me. They told me what was services were necessary to ensure the safety of my vehicle. I will definitely be back for my next service!

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Courteous and friendly staff and no nonsense approach to the work.

Courteous and friendly staff and no nonsense approach to the work.

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Paul AND angel were great at getting me in and out. The manager also was very friendly

Paul AND angel were great at getting me in and out. The manager also was very friendly

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Guys were friendly and knowledgeable

Guys were friendly and knowledgeable

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The people that work at the location are used to high volume and provide superior customer service.

The people that work at the location are used to high volume and provide superior customer service.

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I was very satisfied with my experience at Valvoline. I would feel comfortable sending my friends and relatives there.

I was very satisfied with my experience at Valvoline. I would feel comfortable sending my friends and relatives there.

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Everything done right and fast

Everything done right and fast

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Knowledge and professionalism of staff.

Knowledge and professionalism of staff.

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Because in my opinion as a woman 11.99 is alot for a brake light. I needed both brake lights and I needed someone to do it for m ...

Because in my opinion as a woman 11.99 is alot for a brake light. I needed both brake lights and I needed someone to do it for me because i am a single woman. So i had no choice but to go to Valvoline.

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Even though I had to wait for more than 15 mins for my service, those guys changed my oil in less then 10 mins. I felt a tad pre ...

Even though I had to wait for more than 15 mins for my service, those guys changed my oil in less then 10 mins. I felt a tad pressured to get a new air filter but I then realized I needed it. I always get my oil changed here, love these guys.

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I wasn’t explained what they were doing. They took another customer about 2 minutes after me and he finished before me. The over ...

I wasn’t explained what they were doing. They took another customer about 2 minutes after me and he finished before me. The overall service was fine, I just like to know what they are doing.

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professional

professional

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The manager and staff seemed to know their skill. Manager very proactive with workers. They found out why oil leak was occurring ...

The manager and staff seemed to know their skill. Manager very proactive with workers. They found out why oil leak was occurring while where I purchased the vehicle and received 3 free oil changes never advised me. Vehicle was leaking on driveway I say after the first oil change at dealer.

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Everyone there was very friendly. They let me know what I should update on my car soon but I didn't feel as if they were purpose ...

Everyone there was very friendly. They let me know what I should update on my car soon but I didn't feel as if they were purposely pressuring me into buying anything. The experience felt honest and that they genuinely cared about the care of my vehicle.

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Tom the manager is what keeps me coming.The employees that you give him to work with are sub standard.you also need to increase ...

Tom the manager is what keeps me coming.The employees that you give him to work with are sub standard.you also need to increase this locations footprint to 4 bays as opposed to 2.get on it

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One car in front of me with one in the bay and had to wait over 45 minutes before I got into the bay to begin the oil change. Sh ...

One car in front of me with one in the bay and had to wait over 45 minutes before I got into the bay to begin the oil change. Shop had two bays and each of the cars in them needed multiple types of services that took a very long time. Shop needs to do a much better job of qualifying what each customer needs/wants so as not to tie up all bays for a long time and delay those who just want an oil change.

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It was a quick and efficient service

It was a quick and efficient service

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Every one was so kind and the person on the computer told me everything I needed to know and was clear

Every one was so kind and the person on the computer told me everything I needed to know and was clear

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The customer service from the entire staff at this location is great. Jihod has helped me both times I’ve been to this facility ...

The customer service from the entire staff at this location is great. Jihod has helped me both times I’ve been to this facility and he’s been awesome

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Friendly and quick service

Friendly and quick service

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The color of the synthetic oil being poured into the vehicle looked as if it was clearly recycled.

The color of the synthetic oil being poured into the vehicle looked as if it was clearly recycled.

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I waited over an hour and a half and with how the structure is formed, I couldn't pull out to leave the line. I just had to wait ...

I waited over an hour and a half and with how the structure is formed, I couldn't pull out to leave the line. I just had to wait in the scorching heat

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The attendant was friendly and helpful

The attendant was friendly and helpful

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Staff was very nice and educated. Any recommendations for other services were presented but I didn't feel pressured to buy at th ...

Staff was very nice and educated. Any recommendations for other services were presented but I didn't feel pressured to buy at that time, which was very nice. I would definitely bring my car back for next oil change

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They found a problem someone caused giving me an oil change at another location and they fixed it for me. Was very appreciated a ...

They found a problem someone caused giving me an oil change at another location and they fixed it for me. Was very appreciated about that. Great workers

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fast & easy. Reasonable priced too

fast & easy. Reasonable priced too

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The men who work they were very nice. They also fixed problems with my car to my attention and email his iPad. Overall very exce ...

The men who work they were very nice. They also fixed problems with my car to my attention and email his iPad. Overall very excellent service

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I had to wait awhile, and was used for training another technician which made the visit longer, although service was great it to ...

I had to wait awhile, and was used for training another technician which made the visit longer, although service was great it took longer.

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They took care of my needs and were friendly doing it.

They took care of my needs and were friendly doing it.

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Friendly courteous staff and good prices.

Friendly courteous staff and good prices.

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Buen servicio, el personal fue muy amable y el tiempo del servicio fue corto, precios razonables.

Buen servicio, el personal fue muy amable y el tiempo del servicio fue corto, precios razonables.

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I like they check everything, even tire pressure

I like they check everything, even tire pressure

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Staff was very knowledgeable and friendly. Especially a man named Pavlin who helped me fix a small oil leak a had very quickly.

Staff was very knowledgeable and friendly. Especially a man named Pavlin who helped me fix a small oil leak a had very quickly.

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I had a new battery installed and after two days my car died. Called AAA and they informed me that whoever installed the batter ...

I had a new battery installed and after two days my car died. Called AAA and they informed me that whoever installed the battery did not clean the terminals before they attached it to the battery and the terminals weren't tightened. This caused the car to die. Once AAA took off the terminals, CLEANED THEM and then reconnected them correctly, the car was good to go. They advised me that I should inform Valvoline of what happened so that it doesn't happen again.Nonetheless, I love the guys at this location and will continue to be a loyal customer.

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Very clear about what was needed and no pressure

Very clear about what was needed and no pressure

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Service was great

Service was great

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I've been going to this valvoline location for years. They are always courteous, efficient and honest. This visit was the same a ...

I've been going to this valvoline location for years. They are always courteous, efficient and honest. This visit was the same as the others and I expect it will continue being a great place for an oil change and much more.

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The staff are prompt ( Brandon and Jihad are courteous) I have worked and trained in the service industry for 12 years and I kno ...

The staff are prompt ( Brandon and Jihad are courteous) I have worked and trained in the service industry for 12 years and I know what is expected.

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They completed the job in a minimal amount of time and was treated politely.

They completed the job in a minimal amount of time and was treated politely.

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Pavlin, Brandon and Thomas worked great together. Fast, friendly and professional.

Pavlin, Brandon and Thomas worked great together. Fast, friendly and professional.

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Jihad and the manager were very friendly, helpful and knowledgeable. I will come back to this East Rutherford NJ location moving ...

Jihad and the manager were very friendly, helpful and knowledgeable. I will come back to this East Rutherford NJ location moving forward.

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Being pressured to buy extra products even though I made it clear that I am only here for the oil change.

Being pressured to buy extra products even though I made it clear that I am only here for the oil change.

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Staff was very professional and friendly.Asst Mgr was very helpful and knowledgeable in sharing info re other services offered!T ...

Staff was very professional and friendly.Asst Mgr was very helpful and knowledgeable in sharing info re other services offered!Thank you for your service!

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Prices were charge extra, which was a surprise

Prices were charge extra, which was a surprise

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Quick, friendly, effective.

Quick, friendly, effective.

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Jamar was very professional! He made me feel very comfortable, and he provided a full understanding of the services that are req ...

Jamar was very professional! He made me feel very comfortable, and he provided a full understanding of the services that are required for my vehicle! I have never experienced such great service and I have been visiting this location for two years!!!

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Knowledgeable staff, friendly and informative

Knowledgeable staff, friendly and informative

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The manager was very good .He was friendly and patiently explained what he was going to do .We spoke about the country where he ...

The manager was very good .He was friendly and patiently explained what he was going to do .We spoke about the country where he is from .overall a pleasure that was great .

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Jamar was very friendly and helpful. He explained the extra service I needed and even showed me what he was talking about. Fe ...

Jamar was very friendly and helpful. He explained the extra service I needed and even showed me what he was talking about. Felip and Caleb were also very nice and they all worked super quickly. This was my second time to this location and I have been extremely satisfied with the staff and service both times!

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Creating a fear to perform extra work by showing recommended service. Not because something is wrong and needs to be fixed.

Creating a fear to perform extra work by showing recommended service. Not because something is wrong and needs to be fixed.

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Prices were WAY higher than going to the dealership. Regardless of oil, synthetic, etc...YOU should be cheaper than the dealer. ...

Prices were WAY higher than going to the dealership. Regardless of oil, synthetic, etc...YOU should be cheaper than the dealer...period.

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Service manager Tom was very professional. He was so under staffed with 3 people including himself and about 8 cars waiting outs ...

Service manager Tom was very professional. He was so under staffed with 3 people including himself and about 8 cars waiting outside. He still kept a professional head and was extremely courteous

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Staff was friendly and professional. Stayed open for me which is a plus. Only wanted an oil change, especially after waiting ove ...

Staff was friendly and professional. Stayed open for me which is a plus. Only wanted an oil change, especially after waiting over an hour. Left with a new air filter in both the hood and cabin. Agreed to a 20 dollar upgrade and left with bill of over 100 dollars. Somewhere along the line I must've agreed to additional services, just wanted an oil change, would only go back if it was for only an oil change

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Everything went as planned

Everything went as planned

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friendly, efficient and professional people

friendly, efficient and professional people

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Staff was friendly, knowledgeable and patient.

Staff was friendly, knowledgeable and patient.

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Speedy service, friendly staff

Speedy service, friendly staff

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Fast accommodating service on a busy day

Fast accommodating service on a busy day

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Good customer service

Good customer service

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Courteous, knowledgeable staffThey know the meaning of customer service!

Courteous, knowledgeable staffThey know the meaning of customer service!

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Staff is great they. remember you and are always friendly

Staff is great they. remember you and are always friendly

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Customer Service & Engagement with the customers regarding anything needed attention or might need in the future or next visit.

Customer Service & Engagement with the customers regarding anything needed attention or might need in the future or next visit.

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Very courteous staff, quick service. Overall very good experience.

Very courteous staff, quick service. Overall very good experience.

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Customer service was great, polite, quick to assist and complete work in professional manner.

Customer service was great, polite, quick to assist and complete work in professional manner.

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Tom was a pleasure, knowledgeable and accommodating and fast service

Tom was a pleasure, knowledgeable and accommodating and fast service

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I always go there. The staff is friendly and professional.

I always go there. The staff is friendly and professional.

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Constant up-sell every time I come in.

Constant up-sell every time I come in.

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The staff seemed trustworthy

The staff seemed trustworthy

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I was satisfied. I forgot my coupon at home and was only given $5 off. That’s not right. Coupon should be applied automatically. ...

I was satisfied. I forgot my coupon at home and was only given $5 off. That’s not right. Coupon should be applied automatically.

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The mechanics were very professional and polite

The mechanics were very professional and polite

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For the reasons indicated before.

For the reasons indicated before.

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I pulled in I was greeted right away. Checking my lights and everything. The men working with very very nice pleasant. I always ...

I pulled in I was greeted right away. Checking my lights and everything. The men working with very very nice pleasant. I always like going there. I don't go anywhere else

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Friendly, Professional and Informative staff

Friendly, Professional and Informative staff

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Friendly and knowledgeable Honest about the services they provide

Friendly and knowledgeable Honest about the services they provide

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Everything went bad planned

Everything went bad planned

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The staff at Valvoline were friendly, knowledgeable, and efficient. I actually ENJOYED the time I spent getting my car serviced. ...

The staff at Valvoline were friendly, knowledgeable, and efficient. I actually ENJOYED the time I spent getting my car serviced. I never expected that.

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Service was friendly and knowledgeable

Service was friendly and knowledgeable

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Professional people who were very pleasant and knowledgeable

Professional people who were very pleasant and knowledgeable

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Received a "check engine light" after changing the oil, needed to turn around and come back.

Received a "check engine light" after changing the oil, needed to turn around and come back.

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The attendants explained every step of the process & when making service recommendations showed me the value. As an example he ...

The attendants explained every step of the process & when making service recommendations showed me the value. As an example he removed & showed me how dirty my air & cabin filters were versus a new one.

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I was not happy about the fact that I was told to get a new mechanic. I put my car in for a full check up. I trust him more than ...

I was not happy about the fact that I was told to get a new mechanic. I put my car in for a full check up. I trust him more than Valvoline.

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The staff is amazing. Everyone was super friendly, courtesous and very helpful!

The staff is amazing. Everyone was super friendly, courtesous and very helpful!

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I was very satisfied with my service. What I think should be different is the price. That, however, has nothing to do with the ...

I was very satisfied with my service. What I think should be different is the price. That, however, has nothing to do with the service I received. They were very pleasant, efficient, knowledgeable and took the time to explain the service and what my needs in the future.

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Great customer service and it was done expeditiously.

Great customer service and it was done expeditiously.

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The wait, with no one ahead of me, was over 30 minutes. I was told "We'll get you inreal quick, you're next..." Also, how is an ...

The wait, with no one ahead of me, was over 30 minutes. I was told "We'll get you inreal quick, you're next..." Also, how is an oil change $100? We're talking 5 or 6 quarts of oil... Same for the differential treatments.

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Jammar and Tom were polite, professional and had great sense of humor. I never actually enjoyed getting a oil change before unt ...

Jammar and Tom were polite, professional and had great sense of humor. I never actually enjoyed getting a oil change before until this time.

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Staff was very professional, quick, and will come back!

Staff was very professional, quick, and will come back!

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The manager is very knowledgeable and has always serviced my vehicles and always make the right recommendations, he and his staf ...

The manager is very knowledgeable and has always serviced my vehicles and always make the right recommendations, he and his staff are very courteous, polite and efficient.

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Good job training

Good job training

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They help me keep up with the maintenance of my car for all the years I been going to them they have never steered me wrong. The ...

They help me keep up with the maintenance of my car for all the years I been going to them they have never steered me wrong. They tell what needs to be even if they don't do that type of service

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Very professional I

Very professional I

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First time at this place it was a good experience and I'll go back

First time at this place it was a good experience and I'll go back

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They were courteous friendly explained everything and did exactly what I asked them to

They were courteous friendly explained everything and did exactly what I asked them to

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The young man that took care of me was very polite upon instruction and really very polite in his explanations of the steps tha ...

The young man that took care of me was very polite upon instruction and really very polite in his explanations of the steps that would be taken. He even had a nice smile as he was talking. I have been a customer for awhile and am very sure I will be continue to return.

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I have been coming to this location for years and the staff always remembers me and is super friendly and helpful. I have not co ...

I have been coming to this location for years and the staff always remembers me and is super friendly and helpful. I have not complaints. Great job.

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This place must be under new ownership. We had been going to this location for years & the staff was always courteous & efficien ...

This place must be under new ownership. We had been going to this location for years & the staff was always courteous & efficient & the prices were reasonable. My oil change on Saturday (4/7/18) was nearly double the price what I paid last time. I will not be returning to this facility. You can remove me from your emails & mailings.

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I've been going to the same Valvoline for some time. The staff is usually friendly and knowledgeable, but this new staff is fant ...

I've been going to the same Valvoline for some time. The staff is usually friendly and knowledgeable, but this new staff is fantastic.

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Inventory depleted could not change my filters air / cabin but the personal were fine

Inventory depleted could not change my filters air / cabin but the personal were fine

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The service man that waited on me I believe his name was spelled Jijad and I apologize if that's not correct but he was amazing ...

The service man that waited on me I believe his name was spelled Jijad and I apologize if that's not correct but he was amazing super friendly super helpful just an all-around nice person made it a pleasurable experience

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Forgot the guy's name, maybe Tom, but he was very friendly and explained the process in good detail without over stating. Showed ...

Forgot the guy's name, maybe Tom, but he was very friendly and explained the process in good detail without over stating. Showed me the coolant sample in my car and let me know it was in need of a coolant change which I was told months before from a friend and forgot about. I will go back to that service center next week for additional service. Job was well done.

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My break light are not out, I had my father check them before I went. And guess what, they told me one of my break lights are ou ...

My break light are not out, I had my father check them before I went. And guess what, they told me one of my break lights are out do you want us to change them. SCAM

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The service was prompt, friendly and professional.

The service was prompt, friendly and professional.

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The employees acted in a professional manner and were very efficient during the oil change.

The employees acted in a professional manner and were very efficient during the oil change.

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Pleasent employees who took pride in their work

Pleasent employees who took pride in their work

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Great customer service. Manager Tom is extraordinary guy. Staff member Jihad also great. Very good customer service.

Great customer service. Manager Tom is extraordinary guy. Staff member Jihad also great. Very good customer service.

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The Customer Service reps are professional and courteous. Makes for a pleasurable experience.

The Customer Service reps are professional and courteous. Makes for a pleasurable experience.

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Talked threw the process and explained what they were doing and why

Talked threw the process and explained what they were doing and why

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I had a guy Felipe help me! He talked me through what my car needed and what had to be taken care of. He was super friendly and ...

I had a guy Felipe help me! He talked me through what my car needed and what had to be taken care of. He was super friendly and completely professional. Overall great experience.

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Everyone at the Rutherford center was so helpful and professional. I was amazed by my experience there. The manager oversaw ever ...