RECENT REVIEWS
Tyler
2/9/2026
1.0 out of 5.0
Rude as hell, denied me for an oil change said my oil pan was severely damaged I look and Therese nothing wrong with it car doesn't even leak oil won't be coming back.
Have been using this place off and on for over 3 years
Jordan H.
12/31/2025
5.0 out of 5.0
I go to this location because of Wagner. He is a straight shooter and will let you know how serious a recommendation is. His knowledge allows for him to communicate the seriousness of a repair. Omar is a good dude too. Always respectful
Valvoline Instant Oil Change
Hi Jordan! Great customer service is just as important to us as the quality of our oil changes! We are thrilled to hear Wagner and Omar made your experience a great one! We will pass your compliments along to management! Thanks for sharing!
Travis W.
12/19/2025
3.0 out of 5.0
The good- They changed my oil without any issues. They were courteous.
The not so good- I usually expect to be asked if I want an air filter changed or some other upcharge. Yesterday, when they gave me the total, it was for well over $200. It should have been around $130 (I got the full synthetic). They said, "with the wipers and the air filter, the total is___." I didn't ask for the wipers or filter nor did they ask if I wanted them. Now it's not a huge deal, but they had to remove the charges from the system, which took time. Then they needed to get someone else to bill me. Not the biggest deal, but a pain. Plus, I was questioned in a bit of a condescending tone, "you don't want the air filter?" If I was a kid, I probably would have paid the bill without even saying anything. In the grand scheme of things, I was only charged for the oil change and it was a minor inconvenience. But it's the principal of the matter. Perhaps that's company policy, but it's a first for me.
Valvoline Instant Oil Change
Thank you for sharing, Travis. I appreciate you taking the time to provide this feedback and apologize for any inconvenience this may have caused. We are continuously seeking to improve our guest experience, and I will ensure your concerns are communicated to our management team for review. We hope to see you in the future!
-Lynn
VIOC Social Media Team
