Oil Change Juan Tabo

Was in and out in probably fewer than 5 minutes. This was for just an oil change. Exactly what I wanted.

Was in and out in probably fewer than 5 minutes. This was for just an oil change. Exactly what I wanted.

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The service and wait time was very good and of course I also got a veterans discount

The service and wait time was very good and of course I also got a veterans discount

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Used this Valvoline many times. Staff members have been great everytime. Thanks guys

Used this Valvoline many times. Staff members have been great everytime. Thanks guys

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I have used this location to get my trucks service before and never had a problem so I will continue to get my trucks serviced t ...

I have used this location to get my trucks service before and never had a problem so I will continue to get my trucks serviced there again

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Valvoline does a good job and it is quick and convenient. Even with a coupon, $70 is a lot to pay for an oil change.

Valvoline does a good job and it is quick and convenient. Even with a coupon, $70 is a lot to pay for an oil change.

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Main representative was not friendly at all..

Main representative was not friendly at all..

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The staff was way to busy joking around with each other. They did not communicate with me anything they were doing with my car. ...

The staff was way to busy joking around with each other. They did not communicate with me anything they were doing with my car. Didn’t check any of my lights or blinkers. They were spraying each other with water from below my car and running around the shop. One of the guys said “oh it’s a VW let’s skip it I don’t want to do this one!” And another “oh hey remind me to put these hoses back on...I forgot and the lady called that her car wasn’t running right” then laughed. When another car came in and they DID check the lights the person “checking” wasn’t even looking at the lights he was joking with the other staff and just saying “yeah...yeah..” I felt like I was a huge burden for them and they didn’t want me there.

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I was satisfied

I was satisfied

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$75. For an oil change is outrageous. And during the service they asked me if I wanted my tire pressure checked I said 35 psi pl ...

$75. For an oil change is outrageous. And during the service they asked me if I wanted my tire pressure checked I said 35 psi please and when I left they never checked or adjusted the tires. That and the price is why you will never see me again. And I will spread the word. ThanksDan S.

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there was a new tech on board. i requested to get the tire pressure checked. he let me know that he couldn't put air on the fron ...

there was a new tech on board. i requested to get the tire pressure checked. he let me know that he couldn't put air on the front left tire because the wheel cover was in the way. i told him i didn't want the 3 tires to have the recommended air while one didn't. i took the wheel cover off so he can check the air pressure. in situations like this, techs should make sure all tires have the recommended pressure.

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This service cost me $50.00 more than myToyota dealership charges. For the exact same services. Due to time circumstances, I br ...

This service cost me $50.00 more than myToyota dealership charges. For the exact same services. Due to time circumstances, I brought it to Valvoline, but I believe your pricing is not competitive.

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I don't believe my battery was checked. As evidenced by my truck not starting due to a dead battery 48 hours after service. I m ...

I don't believe my battery was checked. As evidenced by my truck not starting due to a dead battery 48 hours after service. I may have purchased a battery from you had I known this was a weak spot.

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Refused AARP coupon. The dealership prices are cheaper. Your service is much faster.

Refused AARP coupon. The dealership prices are cheaper. Your service is much faster.

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The staff were just blah, not very friendly. They weren’t rude or anything just robotic.

The staff were just blah, not very friendly. They weren’t rude or anything just robotic.

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This is from a retail perspective, they were busy and rushed. They did not suggest any alternative services (better for me, but ...

This is from a retail perspective, they were busy and rushed. They did not suggest any alternative services (better for me, but as a retail store manager appreciate a good salesperson) or inform me that I would have a small difference to pay after my groupon was applied. All in all I’m satisfied with this location and will return with my 3 vehicles.

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Was told that my new battery was testing low. Went back to Walmart, they tested it and said it was fine. Walmart showed me the ...

Was told that my new battery was testing low. Went back to Walmart, they tested it and said it was fine. Walmart showed me the paper that printed right from the machine so I feel like the guy at Valvoline was just trying to sell a battery. Not too happy about that!

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Service was fast, friendly and accurate

Service was fast, friendly and accurate

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Fast Efficient service!!

Fast Efficient service!!

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Joshua the manager explained all of the services with such expertise and also he is very personable. He is a true assets to val ...

Joshua the manager explained all of the services with such expertise and also he is very personable. He is a true assets to valvoroline.

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Quick service, friendly staff, value of the service. Location is easy and convenient to get to. No pressure to purchase anything ...

Quick service, friendly staff, value of the service. Location is easy and convenient to get to. No pressure to purchase anything other than what I may need.

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Overall an easy experience. Coolant was low afterwards (which they warned me of and provided reasoning) but i went back and they ...

Overall an easy experience. Coolant was low afterwards (which they warned me of and provided reasoning) but i went back and they gladly topped off my coolant. No complaints!

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The manager explained that the call center gives wrong quotes he did give me 20$ off but it was way higher than what I was quote ...

The manager explained that the call center gives wrong quotes he did give me 20$ off but it was way higher than what I was quoted

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The customer service was excellent!

The customer service was excellent!

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I was not told the level of transmission fluid in my vehicle and i had to ask what it was because I have a leak. The tech didn’t ...

I was not told the level of transmission fluid in my vehicle and i had to ask what it was because I have a leak. The tech didn’t seem to know and just said it’s ok. I did not feel it was checked or filled.

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They seemed competent. They explained about replacing a plug and I felt like they were giving me good advice about taking it to ...

They seemed competent. They explained about replacing a plug and I felt like they were giving me good advice about taking it to a mechanic.

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Fast and courteous service

Fast and courteous service

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I was forced to buy a higher grade of oil than I wanted to because the shop was out.

I was forced to buy a higher grade of oil than I wanted to because the shop was out.

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Fast friendly and affordable

Fast friendly and affordable

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We drove up and they had me drive the car right up in the garage. They were completed with the oil change in under 15 minutes. A ...

We drove up and they had me drive the car right up in the garage. They were completed with the oil change in under 15 minutes. Also i appreciate the fact that they were open on Sunday. It was difficult to find a place to get the oil changed on Sundays. That is my only day off.

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I am never highly satisfied because no discount on diesel and they barely had enough oil

I am never highly satisfied because no discount on diesel and they barely had enough oil

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My services were explained quite well.

My services were explained quite well.

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Good people and good oil

Good people and good oil

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Fast, correctly done and met my needs

Fast, correctly done and met my needs

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I appreciate that they didn’t try to sell me a lot of other products. They did suggest I replace my air filter, but no pressure

I appreciate that they didn’t try to sell me a lot of other products. They did suggest I replace my air filter, but no pressure

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I love going there the employees are nice they work hard

I love going there the employees are nice they work hard

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Good location...Quick good service...trust them...I generally trust Valvoline centers...unlike Jiffy Lube...Hope my trust is wel ...

Good location...Quick good service...trust them...I generally trust Valvoline centers...unlike Jiffy Lube...Hope my trust is well placed.

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Way too expensive

Way too expensive

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I was able to get oil change and not have to wait. I had gone to your Montgomery location and they were out of the oil for my tr ...

I was able to get oil change and not have to wait. I had gone to your Montgomery location and they were out of the oil for my truck. They referred me to the Juan Tabo location and they were excellent.

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It was good service but I would have liked a little more knowledge about how quick the oil change was-seeing as how I have never ...

It was good service but I would have liked a little more knowledge about how quick the oil change was-seeing as how I have never been to a Valvoline it would have been nice to know what is included in the price and what kind of services are provided.

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It was a good experience but toi expensive for just an oil change. I can pay less and get tires rotated at Midas.

It was a good experience but toi expensive for just an oil change. I can pay less and get tires rotated at Midas.

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2nd time getting oil changed and this time got the air filter replaced. Great job! Thank you to the team

2nd time getting oil changed and this time got the air filter replaced. Great job! Thank you to the team

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I was promptly greeted and they explained that they would be able to service my vehicle as soon as they finished up with the tru ...

I was promptly greeted and they explained that they would be able to service my vehicle as soon as they finished up with the truck ahead of me. All of the service Tech's were very professional.They made me feel like my business was very important to them.They were clear on what the cost would be and my options.

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Ease of use; stayed in the car; FAST.

Ease of use; stayed in the car; FAST.

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Fast, friendly and professional service and staff.

Fast, friendly and professional service and staff.

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Felt a little pressure about some of the maintenance on my vehicle.

Felt a little pressure about some of the maintenance on my vehicle.

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Fast, easy, inexpensive service.

Fast, easy, inexpensive service.

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efficient AND FRINDLY

efficient AND FRINDLY

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Issac was greatA little concerned, did not see them put in 10 qts. How big are the bottles of oil?

Issac was greatA little concerned, did not see them put in 10 qts. How big are the bottles of oil?

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This was my second visit to this location and both times I was greeted quickly and the service was fast and easy.

This was my second visit to this location and both times I was greeted quickly and the service was fast and easy.

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The superb service by the Manager and a young gentleman with a fresh haircut. They were smooth, professional, and made the exp ...

The superb service by the Manager and a young gentleman with a fresh haircut. They were smooth, professional, and made the experience comfortable. I was serviced by the same shop on Juan Tabo and will bring all my other cars instead of the other place..Maybe a 3 car special discount or whatnot.

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It was a very pleasant experience

It was a very pleasant experience

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I feel the customer service could have been a bit better. At the end when I was trying to pay for everything, standing and waiti ...

I feel the customer service could have been a bit better. At the end when I was trying to pay for everything, standing and waiting within the garage, one of the reps kept getting interrupted and would help others leaving me standing in the middle of the garage. The other representatives who actually worked on my car were very helpful and knowledgeable.

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Did not check levels in differential or transfer case.

Did not check levels in differential or transfer case.

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Needed my power steering fluid changed due to some noises coming from the steering shaft. They flushed my system which was reall ...

Needed my power steering fluid changed due to some noises coming from the steering shaft. They flushed my system which was really bad with thick fluid and repeated the process to make sure they had it cleaned out. They added new fluid and all the noises disappeared. Great guys and very professional!!

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staff was helpful, friendly, efficient; explained what manufacturer suggested and explained what was most needed out of that lis ...

staff was helpful, friendly, efficient; explained what manufacturer suggested and explained what was most needed out of that list; gave costs of these services for future work; no pressure involved

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Awesome customer service and excellent recommendations

Awesome customer service and excellent recommendations

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QUICK AND THE TECHS KNEW WHAT THEY WERE DOING

QUICK AND THE TECHS KNEW WHAT THEY WERE DOING

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I have used Valvoline for my last 6 oil changes. The staff has always been professional. Have only been to 2 locations, but both ...

I have used Valvoline for my last 6 oil changes. The staff has always been professional. Have only been to 2 locations, but both are top notch.

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The staff explained the costs for the oil change thoroughly and the proper grade oil to use.

The staff explained the costs for the oil change thoroughly and the proper grade oil to use.

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Joshua was knowledgeable, attentive, and patient

Joshua was knowledgeable, attentive, and patient

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Oil change was performed quickly and efficiently

Oil change was performed quickly and efficiently

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The girl working was really nice, explained all of the pricing, and answered all of my questions. I really liked how the guy who ...

The girl working was really nice, explained all of the pricing, and answered all of my questions. I really liked how the guy who checked my fluids vocalized his check of all the caps before closing the hood.

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Fast friendly reliable service.

Fast friendly reliable service.

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I wasn’t highly satisfied

I wasn’t highly satisfied

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I’ve always had good experiences at the Valvoline on Juan Tabo in Albuquerque, NM

I’ve always had good experiences at the Valvoline on Juan Tabo in Albuquerque, NM

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The people that work here are always friendly and knowledgeable. I’m happy to return here! They are also open on Sunday which he ...

The people that work here are always friendly and knowledgeable. I’m happy to return here! They are also open on Sunday which helps me with my busy schedule.

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very professional attitude

very professional attitude

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I have gone to this location a number of times. The staff is always friendly, Proffesional, and courtious. I enjoy the experienc ...

I have gone to this location a number of times. The staff is always friendly, Proffesional, and courtious. I enjoy the experience.

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I have used Valvoline in this truck many times before. Even when I use to do the oil change myself.

I have used Valvoline in this truck many times before. Even when I use to do the oil change myself.

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There was this one girl who kept telling us that we HAD to buy something, I have never had that experience when dealing with th ...

There was this one girl who kept telling us that we HAD to buy something, I have never had that experience when dealing with this particular Valonline, the people are usually really nice and listen to what I want, but this one time, this one dark haired girl kept telling me I had to buy something and I couldn’t buy anything else.....which I thought was very rude and very pushy, you don’t tell me what I’m going to buy!! I came there for a service now give me the service that I came for!!

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Great service, knowledgeable employees

Great service, knowledgeable employees

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The cost is unreal for what you get. Will never go there again. Thanks

The cost is unreal for what you get. Will never go there again. Thanks

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IAm satisfied

IAm satisfied

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I have a 20month old daughter and my hubby works 7 days a week, so we don’t have time to change our own oil. It was my first ti ...

I have a 20month old daughter and my hubby works 7 days a week, so we don’t have time to change our own oil. It was my first time going to Valvoline oil changing center. They were friendly, and did a great job. The fact that I could stay in my vehicle while they changed helped me tremendously. I was able to tend to my toddler while oil was changed. I would recommend Valvoline to anyone needing an oil change, especially busy Moms and Dads. Thank you very much,satisfied costumer

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good service but even with coupon price is a little high.

good service but even with coupon price is a little high.

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Convenience and the staff were positive, communicative, and working as a team to get me in and out as timely as possible.

Convenience and the staff were positive, communicative, and working as a team to get me in and out as timely as possible.

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Just great fast and was out of there happy

Just great fast and was out of there happy

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Employees were very courteous & very efficient. They worked as a team very well.

Employees were very courteous & very efficient. They worked as a team very well.

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The people working were awesome! Was in and out without a hassle

The people working were awesome! Was in and out without a hassle

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I always get greeted with respect and explanation is given for everything that needs to be done.

I always get greeted with respect and explanation is given for everything that needs to be done.

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The work was done quickly and efficiently.

The work was done quickly and efficiently.

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As usual very prompt service done quickly

As usual very prompt service done quickly

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A couple of years ago the honesty that was shown in checking something was fantastic. That is why I return for oil changes.

A couple of years ago the honesty that was shown in checking something was fantastic. That is why I return for oil changes.

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Fast, friendly service

Fast, friendly service

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Tech stated he checked air filter, which obviously it wan NOT touched.

Tech stated he checked air filter, which obviously it wan NOT touched.

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price way to high $70.00 for oil change and air filter much to high!

price way to high $70.00 for oil change and air filter much to high!

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I felt that both the gentleman that were working on my car were very professional, courteous, knowledgeable, and explain what th ...

I felt that both the gentleman that were working on my car were very professional, courteous, knowledgeable, and explain what they were doing and why during my visit. They did not have the air filter my Ford explorer needed but was able to order and have delivered while I waited and they finished doing other things. It came quickly and I appreciated not having to go out and find one on my own. The facility was well-organized, the computer system is great, and I received my receipt by email. I will definitely return to this specific site as I have been to this one before and although the personnel was different this time the high quality of service was offered once again. Thank you, Susan Mullin, from Albuquerque New Mexico.

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The crew was very friendly as well as efficient. I was in and out in a very short time.

The crew was very friendly as well as efficient. I was in and out in a very short time.

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Very friendly, knowledgeable, and professional team. As always willing to help even if it's just to check the air in my tires.. ...

Very friendly, knowledgeable, and professional team. As always willing to help even if it's just to check the air in my tires..(which they have done for me a few times). I always have a smooth and successful experience with this Valvoline.

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I was satisfied.

I was satisfied.

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Quick service,staff friendly and kept me informed of progress

Quick service,staff friendly and kept me informed of progress

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The people who work there are obviously well-trained employees not only in their trade, but in customer service. I will continue ...

The people who work there are obviously well-trained employees not only in their trade, but in customer service. I will continue returning to Valvoline for my oil changes and other needs for my car.

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We talked with 2 employees and they both went above and beyond in terms of helpfulness and got us on our way quickly.

We talked with 2 employees and they both went above and beyond in terms of helpfulness and got us on our way quickly.

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Was passing through town and they went above and beyond and were very helpful. Got me back on the road fast.

Was passing through town and they went above and beyond and were very helpful. Got me back on the road fast.

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I thought on line valvolinecoupons were valid at any of your facilities. It was aDisappointment to find they are not. However, ...

I thought on line valvolinecoupons were valid at any of your facilities. It was aDisappointment to find they are not. However, I was pleased with theService.

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satisfied is good and I am happy with good,

satisfied is good and I am happy with good,

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convenient location and hours, appreciate the prompt service

convenient location and hours, appreciate the prompt service

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First when i called i was quoted one price when i got there i was quoted a price $5.00 more. "Techs" did not seem to care much a ...

First when i called i was quoted one price when i got there i was quoted a price $5.00 more. "Techs" did not seem to care much about what is going on around them. several techs bouncing between cars not knowing what the other has already done. very little communication be the upper and lower bay. I used to do this kinda work for a living but with a bad back it is hard to do and have to have others to do the work. I don't think i will be going to this location again. Maybe another one will be different but this one i don't have much confidence in.

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For first time ever, tires were over inflated and resulted in your blow out on way home. Always good service, only place I get m ...

For first time ever, tires were over inflated and resulted in your blow out on way home. Always good service, only place I get my oil changed

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Staff was very friendly and knowledgeable

Staff was very friendly and knowledgeable

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The "manager" was great. She took the time to explain things and answer my questions. I felt she valued me as a customer.

The "manager" was great. She took the time to explain things and answer my questions. I felt she valued me as a customer.

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I never get a email receipt.I asked for paper receipt. You cannot read it due to the printer. If they ask you do you want to buy ...

I never get a email receipt.I asked for paper receipt. You cannot read it due to the printer. If they ask you do you want to buy air filter. You say know you have one why put your old filter back in for free why not put the new one in for free

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It was first time to location and one of the service people seem to be in training but i was satisfied

It was first time to location and one of the service people seem to be in training but i was satisfied

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Best service I was in a hurry and couldn’t wait it only took 10 mins I was very happy thank you

Best service I was in a hurry and couldn’t wait it only took 10 mins I was very happy thank you

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This Valvoline is right around the corner from me. The folks are always professional, pleasant, quick to answer any questions. ...

This Valvoline is right around the corner from me. The folks are always professional, pleasant, quick to answer any questions. Service is super fast. So convenient. AND they send me reminder coupons!!

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Too expensive.

Too expensive.

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I have used this same Valvoline Instant Oil Change station for the past three years. Even though the personnel have changed, th ...

I have used this same Valvoline Instant Oil Change station for the past three years. Even though the personnel have changed, the service is still very good.

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The reason I was Highly Satisfied with my experience at VIOC is because of the level of attention the CSR gave me during my visi ...

The reason I was Highly Satisfied with my experience at VIOC is because of the level of attention the CSR gave me during my visit.

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The visit was super quick but appeared less thorough than usual. I do not know why but it seemed different.

The visit was super quick but appeared less thorough than usual. I do not know why but it seemed different.

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I liked the service and the promptness of the service and will most likely return

I liked the service and the promptness of the service and will most likely return

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Quick, polite and a job well done

Quick, polite and a job well done

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Upon visiting this location a couple of days prior to the day we received the actual service and oil change, we stopped in and a ...

Upon visiting this location a couple of days prior to the day we received the actual service and oil change, we stopped in and asked if they would honor the coupon (15% off) we had. We received less than a friendly response to our request. Instead of "No, I'm sorry sir, this coupon isn't good until November 23rd. Please come back on that day for service. I'd like to honor it, but my hands are tied." But no, we received instead this response..."No, it says right there it's not good today". Blunt, no sympathy, no friendliness. Very cold and unfriendly. A little customer service, which includes showing that you care about the customer's concerns, goes a long way to winning loyalty from your customers.

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Very fast, and they sent me a coupon when I called earlier, which I appreciated

Very fast, and they sent me a coupon when I called earlier, which I appreciated

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Emplyees acted like they just wanted to finish and get rid of me. I also had a coupon code that they would not honor.

Emplyees acted like they just wanted to finish and get rid of me. I also had a coupon code that they would not honor.

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Fast / no pressure for other services / computerized recommendations of service with records of what has already been done at ot ...

Fast / no pressure for other services / computerized recommendations of service with records of what has already been done at other facilities

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The team working on my vehicle was knowledgeable, pleasant and on top of my visit.

The team working on my vehicle was knowledgeable, pleasant and on top of my visit.

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After having my vehicle stolen from a competitor, it’s important to never have to leave my car when getting an oil change.

After having my vehicle stolen from a competitor, it’s important to never have to leave my car when getting an oil change.

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The rep was speaking to the other workers and I couldn't tell if she was speaking to me. Just a bit confusing.

The rep was speaking to the other workers and I couldn't tell if she was speaking to me. Just a bit confusing.

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No hassles, fast service, great staff. That's why I always come back to Valvoline!

No hassles, fast service, great staff. That's why I always come back to Valvoline!

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They don't try to sell you an air filter and windshield wipers every time you go, like other places!

They don't try to sell you an air filter and windshield wipers every time you go, like other places!

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There were two bays with separate lines. It would be better to have one line, so as not to be penalized by picking the line that ...

There were two bays with separate lines. It would be better to have one line, so as not to be penalized by picking the line that takes longer. I was not told whether I could go in the waiting room instead of waiting in my car.

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Friendly staff, and gave me my discount without having the coupon that was mailed to me.

Friendly staff, and gave me my discount without having the coupon that was mailed to me.

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It took a little longer than normal

It took a little longer than normal

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Because there is always room for improvement

Because there is always room for improvement

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I always use this Valvoline for my oil change and I have always been satisfied.

I always use this Valvoline for my oil change and I have always been satisfied.

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Both gentlemen did their jobs well and worked together to get the oil change done very quickly. I was on vacation when I got the ...

Both gentlemen did their jobs well and worked together to get the oil change done very quickly. I was on vacation when I got the oil change which is why likeliness of me returning to this location is unlikely unless I need another oil change on my next vacation.

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great service and great young persons.

great service and great young persons.

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I love the speed, good quality oil change. Don’t even have to leave the car.

I love the speed, good quality oil change. Don’t even have to leave the car.

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I love that I didn’t have to get out of the car and service was fast and convenient!

I love that I didn’t have to get out of the car and service was fast and convenient!

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The visit was fine

The visit was fine

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good service

good service

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I was fortunate to receive a flyer in the mail for $19.99 as a frequent customer. Thanks.

I was fortunate to receive a flyer in the mail for $19.99 as a frequent customer. Thanks.

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there wasn't anyone there. as i drove up i felt like i was annoying the two service people that i could see. neither one of them ...

there wasn't anyone there. as i drove up i felt like i was annoying the two service people that i could see. neither one of them directed me to a bay. as i pulled into one bay i was then directed to another. i had to back up and move over.. the tech couldnt get the hood open on my truck ( first day on the job?) the one that seemed in charge was arguing with me about a recent service that i had done at the toyota house.. trying to sell me services that i had done recently. i frequent this location and this was not the crew that's normally there..i wont return to this location.. the staff was rude, and pushy..

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Service and the professionalism of staff

Service and the professionalism of staff

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No real issues. Same great service every time.

No real issues. Same great service every time.

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Everyone at this location is friendly and helpful. I live in Santa Fe and I still drive to the Albuquerque Juan tobo and lomas ...

Everyone at this location is friendly and helpful. I live in Santa Fe and I still drive to the Albuquerque Juan tobo and lomas location to get my oil changed because they are some of the best people I have ever had to pleasure of meeting. Each and every employee is amazing at the job they do and the customer service can't be beat.

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Results are consistent from visit to visit.

Results are consistent from visit to visit.

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Vague answers to questions

Vague answers to questions

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Everyone was professional and efficient.

Everyone was professional and efficient.

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I had to go back because they did not have the oil filter for my vehicle.

I had to go back because they did not have the oil filter for my vehicle.

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I have a Fiat that isn't the easiest to do an oil change on, the manager came out and explained that there was a possibility tha ...

I have a Fiat that isn't the easiest to do an oil change on, the manager came out and explained that there was a possibility that they would not be able to service it but they wouldn't know for sure until they got it inside.

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Everyone was very nice and helpful

Everyone was very nice and helpful

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they are quick, efficient, and do a good job.

they are quick, efficient, and do a good job.

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Your employees were confident and positive.

Your employees were confident and positive.

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I only seen 2 employees that were in the shop ?

I only seen 2 employees that were in the shop ?

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Very nice customer service. I was very pleased.

Very nice customer service. I was very pleased.

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The guys at this Valvoline are very nice and helpful. They do a great job and seem to know what they are doing.

The guys at this Valvoline are very nice and helpful. They do a great job and seem to know what they are doing.

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I love the staff - they are friendly and know their stuff! I have been using this location for years, and plan to continue to do ...

I love the staff - they are friendly and know their stuff! I have been using this location for years, and plan to continue to do so. :-)

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Price was not quoted before service began. Brought a different car, newer car. Price was $89 plus oil. When service began and ...

Price was not quoted before service began. Brought a different car, newer car. Price was $89 plus oil. When service began and I saw price on screen, I asked if that was correct. Usually suburban price lower and that was 4 wheel drive, 6 qts of oil. Asked about price, tech said it was convenience. Dealer charges much less and does much thorough job. Tech did not offer any explanation about difference in price for cars. My take, bring in a newer car and they will charge you more for the same service. Will not be back.

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They did a great job with the service provided. I didn't realized that they closed at 5 on Sundays and arrived at about 5 mins t ...

They did a great job with the service provided. I didn't realized that they closed at 5 on Sundays and arrived at about 5 mins till and they never said anything or refused to provide me service, which I am truly thankful for. It wasn't until I received the email receipt that I saw that closed at 5. I had thought it was at 6, so I felt horrible that they had to take late to take care of me, but am very thankful, because, they didn't rush, the didn't cut corners, they just changed my oil like any normal visit.

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I always go here

I always go here

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i am NEVER unhappy when i visit. the crew is always polite and courteous and gives good advice. I am an elder,live by myself and ...

i am NEVER unhappy when i visit. the crew is always polite and courteous and gives good advice. I am an elder,live by myself and don't have anyone,really,to help me-so these guys are my surrogate sons!

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I felt totally at ease with the service attendant. He was very knowledgeable and patient. Answered my questions. The facility ...

I felt totally at ease with the service attendant. He was very knowledgeable and patient. Answered my questions. The facility was so nice and clean. I liked that I could see my car at all times from the waiting room

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EVERYTHING was very well communicated, articulated, and accurate! Well done!

EVERYTHING was very well communicated, articulated, and accurate! Well done!

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Friendly staff. I'm a woman who's is trans. Your staff was friendly and made me feel welcome. Is definitely come back.

Friendly staff. I'm a woman who's is trans. Your staff was friendly and made me feel welcome. Is definitely come back.

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It was short with no wait and a quick oil change. Joseph was also very friendly and knowledgeable.

It was short with no wait and a quick oil change. Joseph was also very friendly and knowledgeable.

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The staff was very friendly and explained everything. They seemed to work well as a team and I like how the shop was set up. S ...

The staff was very friendly and explained everything. They seemed to work well as a team and I like how the shop was set up. Service was very fast, yet thorough. The staff made sure that the discount coupon I used was applied without reminder. Shop was very clean and they informed me of other added fluids. Was able to watch the whole operation, which I really liked.

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I used a coupon was my first time there but it was best experience

I used a coupon was my first time there but it was best experience

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I was charged $20 for the driver side windshield wiper blade and only $12 for the passenger side windshield wiper I just feel I ...

I was charged $20 for the driver side windshield wiper blade and only $12 for the passenger side windshield wiper I just feel I was charged more for the driver side blade because they knew that I would need that blade and that's why the price is set that way

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Was quick

Was quick

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Quick, friendly, & efficient

Quick, friendly, & efficient

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This location provides absolutely fabulous customer service. Tha manager was extremely communicative and customer oriented. I ...

This location provides absolutely fabulous customer service. Tha manager was extremely communicative and customer oriented. I have been to other valvoline places like the one on Montgomery and they do not compare to the customer service I received at the Juan Tabo location. I will go there and only there.Stan Laktasic, Ph.D.

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they do a good job of the oil change, but I feel they aren't familiar with technical needs of my specific vehicle - much of what ...

they do a good job of the oil change, but I feel they aren't familiar with technical needs of my specific vehicle - much of what is in your computer does not agree to my owners manual. An example, yours says i need 13 quarts of oil, my owners manual says 15. Yours says change fuel filter every 15,000, the manual says 30,000. Also, other than oil change parts, you all never have fuel filters, or air filter for my 2017 powerstroke. i would buy from you if you keep the parts. you were also out of my oil this time, but they managed to "squeeze out" what i needed after rechecking supplies. so that took a while. the service reps were very good and communicated well, and tried their best to meet more needs, but felt they were not provided the necessary inventory and tools (computer information did not agree to owners manual) to make them successful. It feels like i need to be going to a dealer who has everything i need and knows my vehicle, and makes me nervous doing my maintenance here. I want to be assured my vehicle is taken care of, not worry about discrepancies in manual, finding another place for other services, etc.

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Pricing compared to other establishments.

Pricing compared to other establishments.

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Quick service,pleasant staff,informative staff

Quick service,pleasant staff,informative staff

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Usually husband brings the vehicles in to Valvoline, but this time I brought in my car. It was every bit as convenient and easy ...

Usually husband brings the vehicles in to Valvoline, but this time I brought in my car. It was every bit as convenient and easy as he said it would be. After using Valvoline, I won't return to the other places I used to use.

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My wife and I own 4 vehicles and have them all serviced at Valvoline, we really like the staff at your San Mateo location.Recent ...

My wife and I own 4 vehicles and have them all serviced at Valvoline, we really like the staff at your San Mateo location.Recently used your location at Juan Tabo, they were great.We especially like the way your company treats us, my wife ( being a female) likes your company because they treat her with respect and are all business in regards to oil change/service of our vehicles, Thank you

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The only place I go to change my oil!

The only place I go to change my oil!

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First, I didn't have to wait. There was no line and as soon as I pulled up they started working on my car. This was by far the q ...

First, I didn't have to wait. There was no line and as soon as I pulled up they started working on my car. This was by far the quickest and most efficient oil change inhale ever gotten. Secondly, the staff were far polite and didn't try to up sell me. The worst thing about auto shops is the constant and often unnecessary up-selling that happens. In and out in very little time and service I trust basically guarantees that I will come back again and that I will tell people to go there.

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The staff was pleasant, efficient, and helpful. No pressure for anything extra; made sure everything in the vehicle was good.

The staff was pleasant, efficient, and helpful. No pressure for anything extra; made sure everything in the vehicle was good.

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The attendants were focused and courteous.

The attendants were focused and courteous.

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no comment

no comment

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Great experience

Great experience

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They were fast friendly and very experienced with my car

They were fast friendly and very experienced with my car

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slightly rude, did not remember what I asked them to check, demeanor not nice

slightly rude, did not remember what I asked them to check, demeanor not nice

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They walked us through everything and they were very nice. They both seem to be having a great time doing there job.

They walked us through everything and they were very nice. They both seem to be having a great time doing there job.

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The tech. Advised me of needs relating to the vehicle that had nothing to do with the oil change; like the wear on my tires.

The tech. Advised me of needs relating to the vehicle that had nothing to do with the oil change; like the wear on my tires.

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Staff was friendly, worked quickly/efficiently. I appreciated that no one tried to pressure me in to buying anything else that I ...

Staff was friendly, worked quickly/efficiently. I appreciated that no one tried to pressure me in to buying anything else that I didn’t feel I needed. Everyone was working together; I didn’t see anyone standing around and doing nothing.

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Method to replace air filter and slammed hood shut. Did not respond to question that I had not received post card in mail as I ...

Method to replace air filter and slammed hood shut. Did not respond to question that I had not received post card in mail as I was used to.

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I was delighted with the entire experience. I appreciated the coupon, the way the oil change experience was conducted. The worke ...

I was delighted with the entire experience. I appreciated the coupon, the way the oil change experience was conducted. The workers were pleasant, focused on taking great care of me. Thank You!

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They changed filter without asking or telling doubling the cost

They changed filter without asking or telling doubling the cost

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Always do a great job, efficiently. Thank you for such great service.

Always do a great job, efficiently. Thank you for such great service.

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Employees were very courteous and helpful. The service was quick and through.

Employees were very courteous and helpful. The service was quick and through.

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Stepped outside of my car and had my window done at the end both times employee farted really bad 2nd time employees were overwh ...

Stepped outside of my car and had my window done at the end both times employee farted really bad 2nd time employees were overwhelmed. I know it sounds silly but it was hot out and that smell was horrible they should have stepped outside

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Quick good service

Quick good service

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Quick and knowledgeable service. Not pressured with other services that are available. Just a friendly reminder to get an oil ...

Quick and knowledgeable service. Not pressured with other services that are available. Just a friendly reminder to get an oil change when mileage requires it.

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Everyone was very personable and funny. They even offered me a coupon when I called for pricing which helps me very much.

Everyone was very personable and funny. They even offered me a coupon when I called for pricing which helps me very much.

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Customer Service was great...they all had great attitudes for as busy as they were. Very friendly & talked to me about other th ...

Customer Service was great...they all had great attitudes for as busy as they were. Very friendly & talked to me about other things other than just oil change services. Wished me a great day ahead & in return. I would definitely do business w/ this particular Valvoline shop in the future. Valvoline is a great product & I trust it.

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Great customer service. Them telling me what they were doing along the way. Loved the service. Very satisfied

Great customer service. Them telling me what they were doing along the way. Loved the service. Very satisfied

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Our Valvoline staff are very friendly and professional. The company keep great historical track of our vehicle and our needs. ...

Our Valvoline staff are very friendly and professional. The company keep great historical track of our vehicle and our needs. We are very comfortable with our staff.

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I would figure that the representative I was speaking with from the start through finish that he would take the old oil sticker, ...

I would figure that the representative I was speaking with from the start through finish that he would take the old oil sticker, the Jiffy Lube sticker off the windshield and put the new Valvoline oil sticker on the window insteading leaving with the new miles, he reminded me to come back but he just gave me the new sticker in my hand for me to take to old one off and for me to put the new sticker on my windshield. I think the representative should do that, that’s good customer service. Thanks,Ted

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it was 95 degrees and I was not made aware that there was a waiting room. I would've preferred that to waiting in the hot car.

it was 95 degrees and I was not made aware that there was a waiting room. I would've preferred that to waiting in the hot car.

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The oil change was great. No issues.

The oil change was great. No issues.

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Employees treated me with respect, the service I requested was done quickly, my vehicle was inspected for lights, wipers, and ti ...

Employees treated me with respect, the service I requested was done quickly, my vehicle was inspected for lights, wipers, and tire pressure.

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Location didn’t offer hydrogen to fill tires

Location didn’t offer hydrogen to fill tires

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The crew at my local Valvoline Instant Oil Change are friendly, knowledgeable and fast!

The crew at my local Valvoline Instant Oil Change are friendly, knowledgeable and fast!

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Just plain good ol' customer services!!!!

Just plain good ol' customer services!!!!

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Over all it was very good. However I was not expecting the expense. I had it done anyway but probably will not return because it ...

Over all it was very good. However I was not expecting the expense. I had it done anyway but probably will not return because it was too expensive. But the employees were awesome! Very courteous and quick.

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They were friendly and fixed a Groupon issue I had. Just decent people.

They were friendly and fixed a Groupon issue I had. Just decent people.

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The girl I dealt with was great she was really nice a knowledgeable about everything I had to do.

The girl I dealt with was great she was really nice a knowledgeable about everything I had to do.

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I drive a bit out of my way to go to this particular Valvoline due to the fact that they are courteous, professional, and they s ...

I drive a bit out of my way to go to this particular Valvoline due to the fact that they are courteous, professional, and they seem to like working there; and I don't have to put up with some old grouch hawking the wares of the place!A big plus for them is that they are especially cognizant of the need to be equal in hiring so women are employed by Valvoline!! Hooray!! And the best of service in getting my car oil changed, and people being cordial........what more could one ask????

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Everyone was extremely professional from start to finish. I was particularly impressed when the attendant showed me my car's ai ...

Everyone was extremely professional from start to finish. I was particularly impressed when the attendant showed me my car's air filter and recommended we wait until to another visit to change it, since it was not that dirty.

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Not sure that I understood exactly why my tire pressure light could not be reset.

Not sure that I understood exactly why my tire pressure light could not be reset.

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First time visit

First time visit

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The service was good, as it usually is. I requested a specific tire pressure, with no problems from the staff. I also had some ...

The service was good, as it usually is. I requested a specific tire pressure, with no problems from the staff. I also had some extra questions about the type of oil I use. The staff member was able to answer my questions completely.

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I didn't know how much the oil change cost.I was told the price of the air filter . There were no prices posted for the oil chan ...

I didn't know how much the oil change cost.I was told the price of the air filter . There were no prices posted for the oil change. I did have a $15 coupon and my cost was still $85.Please consider giving seniors an AARP discount.

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They were very friendly, explained everything to me, and it was fast, they didn't make me feel pressure, and I didn't have to ge ...

They were very friendly, explained everything to me, and it was fast, they didn't make me feel pressure, and I didn't have to get out of my car 😊

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Most Of the time I go there is always new faces. Don't take me wrong, I Love vavoline n I always take my vehicles there

Most Of the time I go there is always new faces. Don't take me wrong, I Love vavoline n I always take my vehicles there

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Fast and efficient

Fast and efficient

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Came in to have headlight restoration on my 2009 Fusion. Tenant worked effortlessly and did a rather excellent job on the headli ...

Came in to have headlight restoration on my 2009 Fusion. Tenant worked effortlessly and did a rather excellent job on the headlights turning them into new condition. Knew how to apply the product to achieve the best results. I have my truck and car serviced at this one location. Thank You Again

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Friendly knowledgeable and prompt.

Friendly knowledgeable and prompt.

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Staff was friendly and funny. Made waiting go by quickly.

Staff was friendly and funny. Made waiting go by quickly.

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No wait. Staff were so nice and informative. Best part, they didn't pressure you to buy anything unlike a certain Jiffy place. T ...

No wait. Staff were so nice and informative. Best part, they didn't pressure you to buy anything unlike a certain Jiffy place. This was my second time here and it's now definitely my go-to place for an oil change even though I have to drive across town, it's totally worth it.

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You have great employees working for you that work together and made there job look fun. Also you all have a great savings coupo ...

You have great employees working for you that work together and made there job look fun. Also you all have a great savings coupon on every oil change I have got with you on all my visits.

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Professional service, fast, but thorough. Informed me what they were doing and answered my questions to my satisfaction.

Professional service, fast, but thorough. Informed me what they were doing and answered my questions to my satisfaction.

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Staff was very friendly & professional. They worked as a team and completed the service quickly. I would highly recommend the Ju ...

Staff was very friendly & professional. They worked as a team and completed the service quickly. I would highly recommend the Juan Tabo location!

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There was no waiting. Crew was very friendly, prompt service, used Groupon coupon

There was no waiting. Crew was very friendly, prompt service, used Groupon coupon

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thank you

thank you

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The service was fast , professional , and very good

The service was fast , professional , and very good

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Very knowledgeable technicians who communicate very effectively...a finely oiled machine.Sorry for the pun!Frank

Very knowledgeable technicians who communicate very effectively...a finely oiled machine.Sorry for the pun!Frank

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I had last gone to the tramway location where it did not seem like the employee was as thorough or friendly. Uncertain all check ...

I had last gone to the tramway location where it did not seem like the employee was as thorough or friendly. Uncertain all checks/services were completed. Oil life seemed to be about 1,500+ less than usual with not much change in driving conditions, wondered if synthetic was not used.Have always been satisfied with Juan Tabo location so gave another chance. These guys are much friendlier, thorough and seem to be more knowledgeable. This last visit was great as has been in the past at this location

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Always appreciate the hard work

Always appreciate the hard work

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Sevice was courteous, efficient, friendly and professional. Whatever other stress or issues I was dealing with were alleviated b ...

Sevice was courteous, efficient, friendly and professional. Whatever other stress or issues I was dealing with were alleviated by having my truck maintenance done and I was out the door and back on the road. 😍

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I kept asking to different services on my car and they kept telling me they couldn’t do it. My headlight, transmission flush, ai ...

I kept asking to different services on my car and they kept telling me they couldn’t do it. My headlight, transmission flush, air filter.... my car is a 2011 Jetta STOCK! I don’t know if it was just laziness or lack of training.

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The technician pointed out that my battery had come loose from its housing and was bouncing around under the hood. He fixed it. ...

The technician pointed out that my battery had come loose from its housing and was bouncing around under the hood. He fixed it. I was lucky I came in that day. Also, he showed me my serpentine belt was cracking, and replaced it.

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Seemed to be expensive for a o/c although they did fill with semisynthetic.

Seemed to be expensive for a o/c although they did fill with semisynthetic.

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Staff was professional and courteous. My vehicle was serviced promptly. I am happy with the services offered at your facilitie ...

Staff was professional and courteous. My vehicle was serviced promptly. I am happy with the services offered at your facilities.

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Your pricing continues to increase more than the cost of oil itself. I understand making a profit but my pricing has went up $18 ...

Your pricing continues to increase more than the cost of oil itself. I understand making a profit but my pricing has went up $18+ since I started coming. I will look elsewhere and price shop moving forward. You do nothing but change oil, do not fill my radiator, windshield wiper fluid, etc. Its a rip off

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Chevrolet only recommends changing oil in transfer case and transmission that often under severe cases.

Chevrolet only recommends changing oil in transfer case and transmission that often under severe cases.

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I almost always go to Valvoline for my oil changes. I usually prefer to go sit in the waiting room while they work on my car. Th ...

I almost always go to Valvoline for my oil changes. I usually prefer to go sit in the waiting room while they work on my car. The past two times I've gone in they didn't give me the option to get out of my car and asked me to press the brakes, do the blinker test, etc. which I had never been asked to do before. I like Valvoline and think you do a good job but it's just a personal preference to get out of the car while they work on it.

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Quick and easy. Good value

Quick and easy. Good value

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Robin and Joseph explained several things I did not understand about my car. They helped with several small issues with my car ...

Robin and Joseph explained several things I did not understand about my car. They helped with several small issues with my car like the washer sprayer.

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The staff was very attentive and serviced my vehicle quickly.

The staff was very attentive and serviced my vehicle quickly.

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The staff was very friendly and know what they were doing, they pointed out a couple of things that need to be taken care of in ...

The staff was very friendly and know what they were doing, they pointed out a couple of things that need to be taken care of in the near future. A very nice and pleasant crew.

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I was highly satsifed because even though they were extremely busy I was acknowledged upon arrival and got taken care of in a ti ...

I was highly satsifed because even though they were extremely busy I was acknowledged upon arrival and got taken care of in a timely manner.

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It was very quick and the staff was very friendly and informative about the services they we're doing for my vehicle.

It was very quick and the staff was very friendly and informative about the services they we're doing for my vehicle.

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The workers were friendly and knowledgeable and even told me that my battery was giving off a very low charge.

The workers were friendly and knowledgeable and even told me that my battery was giving off a very low charge.

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like how quickly and professionally they do their job. They are always courteous and friendly too. We recommend this store to ou ...

like how quickly and professionally they do their job. They are always courteous and friendly too. We recommend this store to our friends because of their good service. they are always consistent every time we go there and to us, that is important.

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I feel safe when they change my oil

I feel safe when they change my oil

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The technicians were great, were friendly, and made me feel welcome. I especially appreciated the effort they took to make sure ...

The technicians were great, were friendly, and made me feel welcome. I especially appreciated the effort they took to make sure I got the best pricing available when they noticed I was a veteran. I appreciate your companies recognition of US Veterans and offer a price break to those veterans.

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Quick service and courteous staff, plus the military discount was unexpected.

Quick service and courteous staff, plus the military discount was unexpected.

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2 reasons I would return: 1) Staff was friendly, Proffesional, and Knowledgeble and 2) Service was quick. I wish the price was ...

2 reasons I would return: 1) Staff was friendly, Proffesional, and Knowledgeble and 2) Service was quick. I wish the price was better. I could easily find an oil change 20 dollars cheaper.

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I had to wait a little bit but that's because they were short-handed once I pulled inside the bay the entire staff was so friend ...

I had to wait a little bit but that's because they were short-handed once I pulled inside the bay the entire staff was so friendly they checked my lights and it turned out that my driver side turn signal was out so they replaced it for me they were just over also extremely friendly I would definitely return to Valvoline

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Service is fast and efficient. Price is right!

Service is fast and efficient. Price is right!

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They checked everything.. all fluids; tires;lights;added power steering fluid and window wash fluid; replaced oil filter . Didn’ ...

They checked everything.. all fluids; tires;lights;added power steering fluid and window wash fluid; replaced oil filter . Didn’t have to ask them to do anything.. it was all done with no prodding.

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the team always takes care of business, except for the one time trainee over filled my oil, and now I can smell oil, when Jeep g ...

the team always takes care of business, except for the one time trainee over filled my oil, and now I can smell oil, when Jeep gets hot.

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No wait, stay in vehicle. No pressure to get additional services. Coupons are a must.

No wait, stay in vehicle. No pressure to get additional services. Coupons are a must.

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Everyone was so pleasant and helpful.

Everyone was so pleasant and helpful.

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Very good friendly staff. I felt like I could trust them. This is a good location...very good experiences here.

Very good friendly staff. I felt like I could trust them. This is a good location...very good experiences here.

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The serviceman showed me my filter but did not push for a new one. I'm more likely to replace it on my next visit.

The serviceman showed me my filter but did not push for a new one. I'm more likely to replace it on my next visit.

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He entered the very high end oil and I told him I wanted what received last oil change and the guy was rude when I stated I didn ...

He entered the very high end oil and I told him I wanted what received last oil change and the guy was rude when I stated I didn't want the very high end I wanted what I already had. He stated "Well then we aren't responsible for any malfunctions or damage." After the oil change was done he showed me the dip stick and said "ok, here's YOUR requested oil and level. emphasizing the Your. I have always received excellent care here and was disappointed by how unprofessional this visit was.

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The two working, we awesome. I have been coming for years. And I have a bad experiences more then good. I had the best experienc ...

The two working, we awesome. I have been coming for years. And I have a bad experiences more then good. I had the best experience that day. They checked everything. Top to bottom. And they were very polite and professional. I have a hard time finding good employees in my line of work, keep those two. Or let me hire them. Don’t know there names but it was Wednesday the 28 around 10. I was so impressed I went and bought them lunch, great job guys.

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I was in and out in less than twenty minutes. The staff was friendly and I did't even have to leave my car.

I was in and out in less than twenty minutes. The staff was friendly and I did't even have to leave my car.

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Getting TOO expensive. I can go to my Lincoln dealership for less....about $22 less, for exactly the same type of oil which als ...

Getting TOO expensive. I can go to my Lincoln dealership for less....about $22 less, for exactly the same type of oil which also includes a tire rotation and exterior car wash. The ONLY reason that I didn't is because I was in a hurry and didn't plan ahead with the dealership. One phone call a few hours earlier and I would have been doing more business elsewhere.

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The girls were paying attention to their tasks, and handled the service in a friendly, yet efficient way. Valvoline’s prices hav ...

The girls were paying attention to their tasks, and handled the service in a friendly, yet efficient way. Valvoline’s prices have been the problem with me coming back, even though I have been getting my oil changes there for over 10 years. So, the groupon coupon put a full synthetic change back to reasonable pricing. As long as I can use a Groupon, I will continue oil changes for our 3 vehicles there.

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Courteous, fast, professional.

Courteous, fast, professional.

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Friendly, knowledgeable staff and quick service

Friendly, knowledgeable staff and quick service

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Being in communication with techs while they are working on car is nice . But by sitting in the car you can't see any work being ...

Being in communication with techs while they are working on car is nice . But by sitting in the car you can't see any work being done . How do I know they drained the oil ? Just saying , I liked sitting in the car . I'll be back

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I was very very impressed with the service, i will start going there now, i was going to Jiffy Lube, an Meineke for my oil chan ...

I was very very impressed with the service, i will start going there now, i was going to Jiffy Lube, an Meineke for my oil changes no more i will be going to you for my service now thank you so much !

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I've been using this Valvoline for 3-4 years, they're always really friendly and professional and they do a great job. They answ ...

I've been using this Valvoline for 3-4 years, they're always really friendly and professional and they do a great job. They answered all the questions I had and explained anything i need them them to.

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The staff at this location is efficient, friendly, and knowledgeable. I drive 30 miles to go to this particular Valvoline.

The staff at this location is efficient, friendly, and knowledgeable. I drive 30 miles to go to this particular Valvoline.

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Able to wait in vehicle. Very quick service. Friendly staff.

Able to wait in vehicle. Very quick service. Friendly staff.

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Good staff. Good service. Good value.

Good staff. Good service. Good value.

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Friendly women and men! Great team work! Quick yet efficient!

Friendly women and men! Great team work! Quick yet efficient!

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Can't beat it.

Can't beat it.

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Specialists were pleasant explaining everything thoroughly before the chamge and after.

Specialists were pleasant explaining everything thoroughly before the chamge and after.

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Good value for the dollar, good competent service.

Good value for the dollar, good competent service.

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Friendly and courteous staff, very little pressure to purchase other services.

Friendly and courteous staff, very little pressure to purchase other services.

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Was extremely impressed with the staff. Very informative and friendly. I had two people working on my vehicle and I was super i ...

Was extremely impressed with the staff. Very informative and friendly. I had two people working on my vehicle and I was super impressed that one of the two was a woman was servicing my vehicle. Thank you for the continued outstanding customer service.

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The staff were friendly and explained everything they were doing. They replaced the oil drain plug that had been stripped on th ...

The staff were friendly and explained everything they were doing. They replaced the oil drain plug that had been stripped on the previous visit.

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I had wipers replaced. The staff were very nice and efficient. The blades were replaced extremely fast.

I had wipers replaced. The staff were very nice and efficient. The blades were replaced extremely fast.

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The staff did everything quickly and efficiently

The staff did everything quickly and efficiently

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I know I have a leak, and the gentlemen took me down to look at it myself, So I can know better what he was talking about.

I know I have a leak, and the gentlemen took me down to look at it myself, So I can know better what he was talking about.

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Quick in, quick out. Fair price. No wait.

Quick in, quick out. Fair price. No wait.

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I’d like to receive the $19.99 full service coupons more often. Also it would be good if the coupon was good for 12 months like ...

I’d like to receive the $19.99 full service coupons more often. Also it would be good if the coupon was good for 12 months like Brake Masters so I don’t have to hunt for 30 minutes for one on the web

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La espera no fue mucha y el servicio fue excelente, totalmente volvería.

La espera no fue mucha y el servicio fue excelente, totalmente volvería.

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Very expensive

Very expensive

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The two technicians were very courteous and friendly. The made me feel welcome.

The two technicians were very courteous and friendly. The made me feel welcome.

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Besides the usual great service and friendliness of staff, the staff was dealing with a very difficult customer in the bay next ...

Besides the usual great service and friendliness of staff, the staff was dealing with a very difficult customer in the bay next to me. The customer was being very unreasonable and trying to fault Valvoline Instant Oil Change with damage to undercarriage of car. The staff handled the situation very, very well and professionally. I hope Valvoline Instant Oil Change didn't give in and remedy the situation with voluntary payment of damage or part replacement.

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Very nice and friendly staff. EXTREMELY thorough in every aspect. I love this Valvoline location and drive into Albuquerque from ...

Very nice and friendly staff. EXTREMELY thorough in every aspect. I love this Valvoline location and drive into Albuquerque from Cedar Crest specifically to go to this particular Valvoline. Very pleased with the service (and the smiles!) they give me. These folks (especially the young lady) do a GREAT job! :-) A+++++++++

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Very friendly, professional staff. Very efficient too.

Very friendly, professional staff. Very efficient too.

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I like going there because I see and know they service my car. Whereas if I go elsewhere, I am not sure they do everything on th ...

I like going there because I see and know they service my car. Whereas if I go elsewhere, I am not sure they do everything on the check list. I see the valvoline personnel doing these tasks.

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I was satisfied with the service.

I was satisfied with the service.

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Two young girls took care of me. The first one asked me what kind of oil I wanted I told them to look up my account and do exact ...

Two young girls took care of me. The first one asked me what kind of oil I wanted I told them to look up my account and do exactly what we've done before. In a few minutes the second girl asked the same thing. Also, I found that neither of them speak very clearly. I had a difficult time understanding either of them. Finally, I feel like the price for oil changes has gotten way too high. Granted, I buy synthetic oil, but no filters got changed and there's nothing on the vehicle to lube, yet I still paid close to $100.

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Service rep was very courteous. No pressure for add ons. Quick service.

Service rep was very courteous. No pressure for add ons. Quick service.

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The technician was very polite and explained exactly what they were doing there was also no wait at all. I was in and out of th ...

The technician was very polite and explained exactly what they were doing there was also no wait at all. I was in and out of there in less than 10 minutes.

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As a female, I always go into car maintenance thinking some guy is going to try to take advantage of my lack of knowledge about ...

As a female, I always go into car maintenance thinking some guy is going to try to take advantage of my lack of knowledge about cars. I was pleasantly surprised to have 2 female technicians working on my car. They were great, super friendly and got everything done quickly. I didn't feel pressured or like I was being taken advantage of. It was wonderful. That location is not closest to my house but I would travel over there to have my car serviced by them. Thanks!

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Staff are always friendly and professional at this location.

Staff are always friendly and professional at this location.

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very friendly and help with questions we asked and did the job very quickly

very friendly and help with questions we asked and did the job very quickly

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Getting way too expensive for a basic oil change, will be looking for a much more reasonably priced place. Retired and disabled ...

Getting way too expensive for a basic oil change, will be looking for a much more reasonably priced place. Retired and disabled folks don't have the income to pay these prices!

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It was an excellent experience from beginning to end. It only took 15 minutes in total which was amazing. The staff were very fr ...

It was an excellent experience from beginning to end. It only took 15 minutes in total which was amazing. The staff were very friendly and knowledgable. I felt like my car was in good hands! It was a little more expensive than other places but y time is worth something too. The ability to get this oil change done in 15 minutes was worth the price.

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They were knowledgeable and fast.

They were knowledgeable and fast.

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Quick, staff is very friendly. I use it frequently due to it being close to my home. The facility is well organized and kept tog ...

Quick, staff is very friendly. I use it frequently due to it being close to my home. The facility is well organized and kept together which I really enjoy as well.

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The staff and service

The staff and service

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You had a good crew that listened to the customer. I declined service on the air cleaner, no argument. My tires were installed ...

You had a good crew that listened to the customer. I declined service on the air cleaner, no argument. My tires were installed only a few days prior, they understood and left the tired alone.

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Even with my $10 off coupon I paid over $60 for the oil change on my car and they didn’t even wash the windows on my car like Ji ...

Even with my $10 off coupon I paid over $60 for the oil change on my car and they didn’t even wash the windows on my car like Jiffy Lube does. I’m not going back because it is just too much for an oil change. At Jiffy Lube it cost less for my oil change and they clean the windows on my car.

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Immediately served,staff pleasant,fast completion

Immediately served,staff pleasant,fast completion

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I have been taking my car to this particular Valvoline for years. Although the employees have changed through the years however ...

I have been taking my car to this particular Valvoline for years. Although the employees have changed through the years however the service has not. I love that this Valvoline has women employed there. 👍🏼👍🏼👍🏼👍🏼👍🏼

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They seemed a little confused at first but finished strongly. Price is a little high. Over all satisfied!!!

They seemed a little confused at first but finished strongly. Price is a little high. Over all satisfied!!!

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Staff was very friendly and knowledgable

Staff was very friendly and knowledgable

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Quick, knowledgeable personnel and efficient, plus informative and pleasing.

Quick, knowledgeable personnel and efficient, plus informative and pleasing.

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Fast service. Well done. Great value.

Fast service. Well done. Great value.

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Effeciant, effective, couteous, professional!Great experience!!

Effeciant, effective, couteous, professional!Great experience!!

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The knowledge of the workers was spot on. The service was quick.

The knowledge of the workers was spot on. The service was quick.

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Even with the $11 coupon, I paid MORE than the dealership by $26. What are you guys thinking! The stated reason was the synthet ...

Even with the $11 coupon, I paid MORE than the dealership by $26. What are you guys thinking! The stated reason was the synthetic blend up charge. You have priced your service out of my next stop. Let me say this again, YOU ARE MORE THAN THE DEALERSHIP, and they have had the same price for the last 2 years.

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They were effeciant

They were effeciant

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Prompt attention, courteous service, efficient and professional!

Prompt attention, courteous service, efficient and professional!

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The technicians went above and beyond to help me determine the reason my check engine light came on that morning. They also fixe ...

The technicians went above and beyond to help me determine the reason my check engine light came on that morning. They also fixed the problem which saved met a lot of time and money.

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This was the best visit. The guys made me feel comfortable, no high pressure to buy other products, and were very friendly. I ...

This was the best visit. The guys made me feel comfortable, no high pressure to buy other products, and were very friendly. I wish the same guys would be there in 6 months for my next oil change because this guys were awesome! This was the first time at a Valvoline I didnt not feel uncomfortable or feel the workers were being shady. They were beyond nice and it was a great experience.

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Great product...great service.

Great product...great service.

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I wasn't pressured to get additional services. I was given information why other services are needed. I like that. Also, I wa ...

I wasn't pressured to get additional services. I was given information why other services are needed. I like that. Also, I was able to view that the oil was being drained and new oil put in.

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The crew is very efficient and professional. Better than any of your competitors. Thanks

The crew is very efficient and professional. Better than any of your competitors. Thanks

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Good employees

Good employees

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Good customer service

Good customer service

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The guys did a diagnostic for a dashboard lightNice guys

The guys did a diagnostic for a dashboard lightNice guys

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Staff was friendly and knowledgeable. Service was quick. The staff and building generally seemed was clean and organized.

Staff was friendly and knowledgeable. Service was quick. The staff and building generally seemed was clean and organized.

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The gentlemen who helped us knew what they where doing, they didn't have an oil filter for our car and were quick to get that ta ...

The gentlemen who helped us knew what they where doing, they didn't have an oil filter for our car and were quick to get that taken care of. I am pleased with the service we received and will be taking our cars there from now on.

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Even though I was in a foul mood from some other personal issues on my mind at the time, making me more of a "problem" than they ...

Even though I was in a foul mood from some other personal issues on my mind at the time, making me more of a "problem" than they could have been, the staff tolerated me and performed their jobs well and professionally. I was in a much better mood as I left. Thank you.

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things were all very good

things were all very good

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Staff was friendly, communicative, and knowledgeable

Staff was friendly, communicative, and knowledgeable

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Felt a little pressured to go with the synthetic oil

Felt a little pressured to go with the synthetic oil

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No Reason all was good

No Reason all was good

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The staff was knowledgeable and friendly. The oil change was done promptly. I'm going back for my next oil change.

The staff was knowledgeable and friendly. The oil change was done promptly. I'm going back for my next oil change.

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Very quick. No waiting.

Very quick. No waiting.

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normal expected service and experience.

normal expected service and experience.

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Price of oil change is pretty high. If it was at least 10 to 15 dollars cheaper I'd be much happier.

Price of oil change is pretty high. If it was at least 10 to 15 dollars cheaper I'd be much happier.

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Staff was truthful

Staff was truthful

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Very organized and the personnel functioned as a team. Liked that I stated what service I was wanting and that there was no "pre ...

Very organized and the personnel functioned as a team. Liked that I stated what service I was wanting and that there was no "pressure sale" routine.

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quick service, and well done

quick service, and well done

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Price is more than twice oil change at most other places. I was already in the garage when I was told price so went ahead but I ...

Price is more than twice oil change at most other places. I was already in the garage when I was told price so went ahead but I won't be coming back.

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It appeared that I had a new car employee service my vehicle. He was very polite, a bit slow and unsure of a few things. He did ...

It appeared that I had a new car employee service my vehicle. He was very polite, a bit slow and unsure of a few things. He did ask for assistance when needed.

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I was told I needed my radiator flushed, my transmission fluid changed, and a new fuel filter. I have a mechanic that does every ...

I was told I needed my radiator flushed, my transmission fluid changed, and a new fuel filter. I have a mechanic that does everything for my car but the oil changes. I told the salesman that & still I was put on the spot to get these other 3 things done. He even went so far as to tell me my mechanic is wrong about changing fluid. I go to VIOC to get my oil changed not to have everything else fixed on my car. I didn't like it.

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I have been going to this Valvoline for several years. I have moved out the area but still return to this store.

I have been going to this Valvoline for several years. I have moved out the area but still return to this store.

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This location has great staff and great management. Kudos.

This location has great staff and great management. Kudos.

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First time user and experienced no issues staff was friendly and knowledgeable

First time user and experienced no issues staff was friendly and knowledgeable

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Because Mikey (the guy you never see because he's always in "the pit") advised me that a newly installed front driver's side sho ...

Because Mikey (the guy you never see because he's always in "the pit") advised me that a newly installed front driver's side shock was missing it's bolt entirely and was just hanging there! Had four new shocks installed in Feb. I have no idea how long I've been driving around like that ;-0(I am grateful he told me. Most all your techs are younger than both my cars that I bring in (other is a 78 Trans Am). I always enjoy chatting with them about engine size, etc. I don't let them top off any of my fluids, I prefer to do that myself, but I do enjoy having the tire pressure checked. Valvoline is all I will put in both my cars. Always nice, friendly, courteous techs at this location. Julie Walker

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The service manager was very thorough in explaining the options and necessity for repairs.

The service manager was very thorough in explaining the options and necessity for repairs.

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The staff is always quick and they explain things to me they are also very friendly. I always go to the same Valvoline when i n ...

The staff is always quick and they explain things to me they are also very friendly. I always go to the same Valvoline when i need a oil change.

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The crew worked so well together. Positive attitudes. Very knowledgeable.

The crew worked so well together. Positive attitudes. Very knowledgeable.

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They have excellent customer service and Valvoline is the only place we go to awesome

They have excellent customer service and Valvoline is the only place we go to awesome

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They did exactly what I wanted done, we went across the street for breakfast and when we were finished so was the car.

They did exactly what I wanted done, we went across the street for breakfast and when we were finished so was the car.

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Good suggestions and great smile

Good suggestions and great smile

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Great people, quick, friendly h professional.

Great people, quick, friendly h professional.

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Every time I go to this location, my experiences have been extremely positive. The workers are professional and friendly. Never ...

Every time I go to this location, my experiences have been extremely positive. The workers are professional and friendly. Never takes long for them to service my vehicle. Just a really good feeling about going there.

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The service person was a former US Marine.

The service person was a former US Marine.

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Great customer service assistant manager was awsome. I had a coupon for 10.00 off but he saw that I was retired military and sai ...

Great customer service assistant manager was awsome. I had a coupon for 10.00 off but he saw that I was retired military and said it was better to use my military discount which saved me $18.00.

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Always a pleasure to deal with the people of your company.

Always a pleasure to deal with the people of your company.

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I believe that all representatives were very helpful and courteous. The reason I was not highly satisfied was because of the wa ...

I believe that all representatives were very helpful and courteous. The reason I was not highly satisfied was because of the wait to enter the service bay. I needed an emissions test and had to wait for that service bay.

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The staff was quick and courteous and worked as a team. They did everything I asked of them and my car is running great! I alwa ...

The staff was quick and courteous and worked as a team. They did everything I asked of them and my car is running great! I always go to this Valvoline location. I've always had a great experience here. :-)

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Topped my fluids off, clear communication, advised me of my vehicles needs.

Topped my fluids off, clear communication, advised me of my vehicles needs.

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sorry, but the personnel that day didn't seem very friendly

sorry, but the personnel that day didn't seem very friendly

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The gentleman that helped me really explained the services recommended. I ended up doing more than my oil change.

The gentleman that helped me really explained the services recommended. I ended up doing more than my oil change.

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Great experience

Great experience

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I was satisfied.

I was satisfied.

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Very professional along with appropriate friendliness. Everything prompt and I was well informed. Area manager was there and he ...

Very professional along with appropriate friendliness. Everything prompt and I was well informed. Area manager was there and he was as friendly as his crew.

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I don't have to wait long.... And thy get it done fast!!! Love the fast service!!!! Thanks

I don't have to wait long.... And thy get it done fast!!! Love the fast service!!!! Thanks

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Great service and knowledgeable people you have employed, always impressed with your stores, and love valvoline oil's!

Great service and knowledgeable people you have employed, always impressed with your stores, and love valvoline oil's!

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It was quick and the employees were very helpful and polite.

It was quick and the employees were very helpful and polite.

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Staff is always very friendly, professional, and thorough. Like that everything is computerized and my vehicle ID is scanned fo ...

Staff is always very friendly, professional, and thorough. Like that everything is computerized and my vehicle ID is scanned for information about service.

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I was given a 10% preferred customer off my visit for being nice.

I was given a 10% preferred customer off my visit for being nice.

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Did not like my questions and knowledge

Did not like my questions and knowledge

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Clear and easy to understand customer service. Honored email discounts.

Clear and easy to understand customer service. Honored email discounts.

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The attendant who helped me was pressuring me to buy an air filter for my car, when I told him my husband changes the air filter ...

The attendant who helped me was pressuring me to buy an air filter for my car, when I told him my husband changes the air filters on my car. He kept telling me I needed a new one and that the way my husband might mess up my filters. When a customer says no, it means NO! I had a budget to stick to. Do I have to explain details to people?

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I needed a headlamp replaced, and although you were out of the part needed, you sent someone to get it so you could install it f ...

I needed a headlamp replaced, and although you were out of the part needed, you sent someone to get it so you could install it for me.

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the crew was nice and worked very well together.

the crew was nice and worked very well together.

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Friendly, knowledgeable staff. Only additional service was explained and demonstrated to me thoroughly.Always use this Valvoline ...

Friendly, knowledgeable staff. Only additional service was explained and demonstrated to me thoroughly.Always use this Valvoline center.

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Great customer service!

Great customer service!

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Friendly, fast, efficient, confident, was not treated like a moron for not knowing about oil changes per se. Al of which resulte ...

Friendly, fast, efficient, confident, was not treated like a moron for not knowing about oil changes per se. Al of which resulted in a pleasurable experience.

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Staff got to me as soon as they could. Checked my transfer case as I requested and also put air in my spare tire. Great service!

Staff got to me as soon as they could. Checked my transfer case as I requested and also put air in my spare tire. Great service!

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Needed an oil change, smog clearance and front passenger light replacement. Had to wait in office because of the smog test and ...

Needed an oil change, smog clearance and front passenger light replacement. Had to wait in office because of the smog test and the technician checking the light said I didn't need a new one, as he touched it it lit up. Although I did say I just had it changed a few weeks ago at Auto Zone, he said to go back to them and get a new bulb. I did. The bulb was defective.

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I have always gotten quality service

I have always gotten quality service

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Was in and out quickly, wasn't pressured to buy up sale items.

Was in and out quickly, wasn't pressured to buy up sale items.

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The changes but the customer service does not. Everyone is nice and friendly.

The changes but the customer service does not. Everyone is nice and friendly.

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Quick and easy service

Quick and easy service

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No problems. Oil was changed.

No problems. Oil was changed.

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Friendly and fast service. Separately, prices are high. Even with a coupon it is high. I was able to afford it with the groupon- ...

Friendly and fast service. Separately, prices are high. Even with a coupon it is high. I was able to afford it with the groupon-coupon that I purchased.

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This is twice they've told me what's wrong with my car while I'm in there. I highly respect the individuals working here and the ...

This is twice they've told me what's wrong with my car while I'm in there. I highly respect the individuals working here and their attention to detail. They don't have to tell me they see something going wrong with my car, but both times they have and it's been a true blessing. I'd love to give sincere kudos to them.

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Overall, quick service without pressure to add extra services. Fair price on air filter even though I was heading to an auto pa ...

Overall, quick service without pressure to add extra services. Fair price on air filter even though I was heading to an auto parts store right after my visit and could have done it myself ($5 bucks deference). Fair price on an interstate battery. Again could have done it myself. Just not sure about whether I got a synthetic blend which I believe is recommended for my vehicle.

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Very surprised to find female attendants -- I have been a customer at this particular Valvoline Instant Oil Change for several y ...

Very surprised to find female attendants -- I have been a customer at this particular Valvoline Instant Oil Change for several years -- but they performed their jobs very efficiently and professionally. I did not have to wait outside at all. They pulled up my record on their computer and knew immediately the type of oil I use, then showed me my dirty air filter to verify my request for a new filter.

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Staff was fun and easy going - knowledgeable. My only issue is that every time I come in, there's something "wrong" with my car ...

Staff was fun and easy going - knowledgeable. My only issue is that every time I come in, there's something "wrong" with my car that they can conveniently fix. This visit it was that my headlights were dirty.

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He declined my tire rotation n explained why n he explained everything done. I really felt he knew what he was saying n doing n ...

He declined my tire rotation n explained why n he explained everything done. I really felt he knew what he was saying n doing n i felt they looked at everything . I felt id be safe on the road after my visit..

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Everyone is very friendly!

Everyone is very friendly!

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Awesome

Awesome

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Service was wonderful. Next time I will put HIGHLY SATISFIED

Service was wonderful. Next time I will put HIGHLY SATISFIED

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They are always professional, courteous and quick.

They are always professional, courteous and quick.

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They did what was asked of them to complete the service

They did what was asked of them to complete the service

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Not sure they checked the other fluid levels, eg washer fluid, brake fluid, etc. They may have, I just didn't notice. Didn't che ...

Not sure they checked the other fluid levels, eg washer fluid, brake fluid, etc. They may have, I just didn't notice. Didn't check tire pressure like they always have before.They had issues with one of the garage doors would not open so down to one stall plus the gentleman working my vehicle may have been new.Still ok, just not as complete as usual.

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Friendly staff.

Friendly staff.

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Extremely fast and efficient.

Extremely fast and efficient.

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Prompt service and little wait

Prompt service and little wait

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The professionalism of the staff and the expedited service.

The professionalism of the staff and the expedited service.

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I did not understand the difference between synthetic and semi synthetic and the Manager explained it to my satisfaction. She wa ...

I did not understand the difference between synthetic and semi synthetic and the Manager explained it to my satisfaction. She was very knowageable.

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Usually, I receive a discount even when I forget to bring my coupon. I received a coupon in the mail it did not bring it. The st ...

Usually, I receive a discount even when I forget to bring my coupon. I received a coupon in the mail it did not bring it. The store would not give the 10% discount without the coupon. In the past I have been given 15% discount without the coupon. I may not return again without the coupon in hand.

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Quick, effective and polite

Quick, effective and polite

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This is the first drive-up oil change service I have ever used; recently moved from a very small town in NM where you could coun ...

This is the first drive-up oil change service I have ever used; recently moved from a very small town in NM where you could count on leaving your vehicle all day (full-service mechanic shops where they were always very busy; not a criticism!) so this was quite an eye-opener for me. I am impressed with the service and personnel at this location, and with Valvoline in general.

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For the fact that everyone was respectful, fast and friendly and also made me feel like a human not a number.

For the fact that everyone was respectful, fast and friendly and also made me feel like a human not a number.

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The staff worked in unison. Personnel was very courteous, knowledgeable and completed all tasks efficient and timely.

The staff worked in unison. Personnel was very courteous, knowledgeable and completed all tasks efficient and timely.

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This was my first time getting my oil changed professionally since my husband usually does it, so I didn't have much of a baseli ...

This was my first time getting my oil changed professionally since my husband usually does it, so I didn't have much of a baseline expectation.

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The particular staff on Sunday April 9th were very friendly and knowledgeable. I was able to convey what I wanted, and wasn't ov ...

The particular staff on Sunday April 9th were very friendly and knowledgeable. I was able to convey what I wanted, and wasn't overly pressured for services that should be acknowledged. They informed me of potential problems from other repairs recently done, that need to be considered. They were very quick and thorough. I'm very pleased w/ my visit.

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Near my home and friendly staff.

Near my home and friendly staff.

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The price is too high

The price is too high

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They updated me about what was going on with my vehicle under the hood and underneith

They updated me about what was going on with my vehicle under the hood and underneith

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I will only use Valvoline on my oil changes. They take care of all my vehicles.

I will only use Valvoline on my oil changes. They take care of all my vehicles.

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The very best service someone could receive! The filter was replaced and the tail lights repaired. Excellent service from all ...

The very best service someone could receive! The filter was replaced and the tail lights repaired. Excellent service from all associates.

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I had a groupon and asked if I could pay for the difference between it and the cost of the high mileage oil change I always buy. ...

I had a groupon and asked if I could pay for the difference between it and the cost of the high mileage oil change I always buy. The person helping me was very put out at doing this.

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employees were very friendly explained what needed to be looked at but did not pressure me in any way. the breakdown of charges ...

employees were very friendly explained what needed to be looked at but did not pressure me in any way. the breakdown of charges was very thorough.

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All employees were very professional and friendly.

All employees were very professional and friendly.

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Very fast, courteous professional service.

Very fast, courteous professional service.

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Convenient and efficient service

Convenient and efficient service

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I never have a problem when i come in-they always answer my questions,give advice about my car care, keep me updated

I never have a problem when i come in-they always answer my questions,give advice about my car care, keep me updated

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They were very nice & professional

They were very nice & professional

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A lot of seriousness in the environment, there was an older worker trying to spice the mood up a bit. I am supposed to get 15% o ...

A lot of seriousness in the environment, there was an older worker trying to spice the mood up a bit. I am supposed to get 15% off oil changes because I work with bank of america and have my badge handy everytime, but they never know about this offer and always just say 10%?? Umm no its 15%

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Professional and efficient service. The staff always surpasses my expectations of an oil change service. I wouldn't think of goi ...

Professional and efficient service. The staff always surpasses my expectations of an oil change service. I wouldn't think of going anywhere else.

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It was a quick experience that I got to sit in my truck and be comfortable in my own space. The main guy was friendly

It was a quick experience that I got to sit in my truck and be comfortable in my own space. The main guy was friendly

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Staff was very friendly, helps and fast.

Staff was very friendly, helps and fast.

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The team is always friendly, keep me informed, are attentive to my and my vehicle needs, and the service is thorough, yet quick

The team is always friendly, keep me informed, are attentive to my and my vehicle needs, and the service is thorough, yet quick

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They seem Competent to service all of my vehicles

They seem Competent to service all of my vehicles

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Good quick professional service with a smile

Good quick professional service with a smile

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Great job always.

Great job always.

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I don't think they checked the air filter or the transmission fluid, or coolant.

I don't think they checked the air filter or the transmission fluid, or coolant.

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Fast service.

Fast service.

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I have used this location many times & have always been very happy with the service I have recieved. Courteous, & knowledgeable ...

I have used this location many times & have always been very happy with the service I have recieved. Courteous, & knowledgeable employees.

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Today was the first time I have been here. I came in 15 minutes before closing and the employee named Rowdy was glad to help me. ...

Today was the first time I have been here. I came in 15 minutes before closing and the employee named Rowdy was glad to help me. I can't tell you enough how superb the service and information was that he gave me. I will not be returning to jiffy lube. Valvoline just earned a new customer for good thanks to the service we received by Rowdy.

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Professional and friendly staff. I like that i can stay in my vehicle.

Professional and friendly staff. I like that i can stay in my vehicle.

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Your in and out. Customer service was great! Everyone is very friendly

Your in and out. Customer service was great! Everyone is very friendly

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There were a couple of possible problems that were brought to my attention by the young man who serviced my car. I've had them ...

There were a couple of possible problems that were brought to my attention by the young man who serviced my car. I've had them checked out, and there was nothing serious. The air filter was brought into the waiting area for my inspection and I was told that it was practically new and that I didn't need a new one. The service person asked if that was all right with me and, of course, it was. I had no complaints and always find the staff most courteous and helpful.

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I've always been impressed by the courtesy and professionalism of the crew at this location. More than once, they have identifi ...

I've always been impressed by the courtesy and professionalism of the crew at this location. More than once, they have identified issues with my vehicle that were missed by the pricey boutique shop I use for repairs. Just as importantly, the team members seem to like one another, and genuinely enjoy working together. This store has earned my loyalty, and I cannot praise them highly enough.

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Everyone was very professional. Great guys

Everyone was very professional. Great guys

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Friendly staff, explained steps that needed to be done, battery not available at location however were able to obtain from anoth ...

Friendly staff, explained steps that needed to be done, battery not available at location however were able to obtain from another location.

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Indicated above in multiple choice. Service and experience was good. I was surprised at how quickly my car was serviced.

Indicated above in multiple choice. Service and experience was good. I was surprised at how quickly my car was serviced.

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Friendly, knowledgeable

Friendly, knowledgeable

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The staff were friendly and quick. Have never had a bad experience with them.

The staff were friendly and quick. Have never had a bad experience with them.

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After hearing the horror stories of other branded oil change services I decided to try you all. I am very pleased with the qua ...

After hearing the horror stories of other branded oil change services I decided to try you all. I am very pleased with the quality of service and the helpful explinationsto issues I may not understand. The team seemed very in tune with each other and I was very impressed with the level of professionalism. I will be back!

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My 2 cars are a 1970 Buick Wildcat & a 1978 Pontiac Trans Am. They are my babies, so I am very picky who works on them. I trust ...

My 2 cars are a 1970 Buick Wildcat & a 1978 Pontiac Trans Am. They are my babies, so I am very picky who works on them. I trust the young men at the Juan Tabo location to not screw things down too tightly and break it, and they don't mind when I get out of the car to pop the hood. (Latches are tricky) They are very courteous young men. I like cars and perform much of the maintenance on mine. I always have good conversations about cars with them and feel good about taking my cars there. I will only put Valvoline products in my engines.

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I wish I had written the names of the gentlemen that were working the day that I drove in for an oil change. I was so impressed ...

I wish I had written the names of the gentlemen that were working the day that I drove in for an oil change. I was so impressed with the outstanding level of service that I received I had to share my experience with all of my friends and specifically recommended Valvoline as the to go place. Fast, friendly and helpful. The crew maintained an open communication with each other and with me throughout the service session. And the greatest part of it all. It's a drive thru oil change and you don't have to step out of the vehicle. Definitely will be returning. Thank you for your hard work.

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The staff was courteous, friendly, efficient, and I didn't feel pressured to purchase additional services.They didn't give me an ...

The staff was courteous, friendly, efficient, and I didn't feel pressured to purchase additional services.They didn't give me any grief for having a groupon, and knew exactly how to use it.All and all, a great experience.

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Great service, was in and out within 20 minutes. Thanks

Great service, was in and out within 20 minutes. Thanks

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Customer service.

Customer service.

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The absolute BEST service I have ever received... FANTASTIC!

The absolute BEST service I have ever received... FANTASTIC!

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I have used Valvoline for years on several cars and trucks. I always count on Valvoline for great servic and I am never disappoi ...

I have used Valvoline for years on several cars and trucks. I always count on Valvoline for great servic and I am never disappointed

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I was in and out in 15 minutes and the workers were very polite and helpful in changing the oil.

I was in and out in 15 minutes and the workers were very polite and helpful in changing the oil.

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Excellent service