Welcome. The Amelia Valvoline Instant Oil Change is located approximately 3.6 miles west of Walmart Supercenter near the intersection of I-125 and Bach Buxton RD across from Chipotle Mexican Grill. Clinton Geiger, Manager
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
TIRE
ROTATION
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Chris
Great team
Great team
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Allie
I've been going to Valvoline for years, I usually go to the one in Beechmont. Both locations always do a good job, but the guys ...
I've been going to Valvoline for years, I usually go to the one in Beechmont. Both locations always do a good job, but the guys at this location (Amelia) answered all my questions without making me feel stupid, walked me through the changes I needed to make and explained why. Clint and Titus were the two that helped me, they were amazing! I will definitley drive an extra 10 mins to this location every single time!
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Debbie K
Technecian's are always very helpful and friendly.
Technecian's are always very helpful and friendly.
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Jason
They were quick and did a great job. Did not try to sell me something I didnt need.
They were quick and did a great job. Did not try to sell me something I didnt need.
MORE
Tom M
professional & efficient
professional & efficient
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Angela G
I was the first person there when the store opened. They pulled me right in but then it seemed like it was longer than normal to ...
I was the first person there when the store opened. They pulled me right in but then it seemed like it was longer than normal to complete the service. When I asked about the length of time I was told that there were people training on other positions
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Slow D
The guys got everything done in a timely fashion up to the adding oil. My vehicle was ready for oil and for some reason the mech ...
The guys got everything done in a timely fashion up to the adding oil. My vehicle was ready for oil and for some reason the mechanic got focused on the vehicle in the next bay. It was 14 minutes from the time the vehicle was ready for oil until oil was actually added. In other words my vehicle could have been serviced 14 minutes quicker if the mechanic had stayed focused on my vehicle.
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Rick
It was extremely busy and had quite a long wait and service time seemed to be running slowly to my previous visits but everyone ...
It was extremely busy and had quite a long wait and service time seemed to be running slowly to my previous visits but everyone was pleasant and seemed to be working hard.
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Nancy
Impressive customer service
Impressive customer service
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Cindy
everyone is always very nice, very informative, and they get me in and out without any pressure to spend more.
everyone is always very nice, very informative, and they get me in and out without any pressure to spend more.
MORE
Jeanne M
The customer service was great made me feel very comfortable
The customer service was great made me feel very comfortable
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Kim l
Staff always seem structured and friendly. I always use this facility only because they are so friendly
Staff always seem structured and friendly. I always use this facility only because they are so friendly
MORE
Betsyb
The first time I came to Valvoline a few months ago I waited over 40 minutes while I was in the bay. They gave me a percentage o ...
The first time I came to Valvoline a few months ago I waited over 40 minutes while I was in the bay. They gave me a percentage off to come back so I came back this time. I picked the regular oil. They then showed me my air filter and told me it was additional charge. When they told me the grand total I thought it was overpriced, especially since it is an extra charge to get oil filter changed when that should be done on every oil change. I then called another oil changing company and there price for regular oil and changing the oil filter was the same price as just getting your oil changed.
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Rock
Store was short staffed and the person conveyed that upfront. Still waited for what seemed an eternity. Biggest thing that b ...
Store was short staffed and the person conveyed that upfront. Still waited for what seemed an eternity. Biggest thing that bothers me is like every other place Valvoline can't seem to understand that high pressure sales don't work.
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maryc
I have been getting all oil changes at Kings Kia due to free oil changes with purchase of vehicle. I have not used Valvoline bef ...
I have been getting all oil changes at Kings Kia due to free oil changes with purchase of vehicle. I have not used Valvoline before, but the gentleman at this service area were very professional and efficient.
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KelliS
They were very polite and friendly. Worked together to get the service done quickly and double checked the caps were secure at t ...
They were very polite and friendly. Worked together to get the service done quickly and double checked the caps were secure at the end.
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Charlie B
The service tech that changed my oil did a really great job.
The service tech that changed my oil did a really great job.
MORE
ShannonC87
Staff is always friendly, I think it is Clint who was the manager, always helpful and knowledgeable.
Staff is always friendly, I think it is Clint who was the manager, always helpful and knowledgeable.
MORE
Fred mcafee
Prompt and quick service and they knew exactly what I needed for my vehicle
Prompt and quick service and they knew exactly what I needed for my vehicle
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Laurie P.
I was extremely satisfied with the service I received. I went to Walmart first and they couldn't pop the hood open on my car. ...
I was extremely satisfied with the service I received. I went to Walmart first and they couldn't pop the hood open on my car. Frustrated, I went to Valvoline and they were able to pop the hood open and complete my oil change. They were very courteous and I felt the price was fair also
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Candace
Very good customer service and friendly. Never disappointed!
Very good customer service and friendly. Never disappointed!
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Christina
quick easy fast and friendly staff. super simple i like that!!!!
quick easy fast and friendly staff. super simple i like that!!!!
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Tammy
The employees was very friendly and prompt to help
The employees was very friendly and prompt to help
MORE
David B.
They are friendly, know what they are doing and everyone seems to be working together well. No one just standing around picking ...
They are friendly, know what they are doing and everyone seems to be working together well. No one just standing around picking their noses.
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Anonymous
Sean was great and open about everything with my car!
Sean was great and open about everything with my car!
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Paul B
The main thing is not feeling pressured to buy services. I like the way they talk with you about options and possible services. ...
The main thing is not feeling pressured to buy services. I like the way they talk with you about options and possible services. Services performed professionally and in a reasonable amount of time.
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Anonymous
Cost to much
Cost to much
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Jean H
Fast, efficient and polite employees.
Fast, efficient and polite employees.
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WilliamR
I’ve been a coustomer for 24years and have been to multiple locations. The team that is at this location Sean, Brian and Jayden ...
I’ve been a coustomer for 24years and have been to multiple locations. The team that is at this location Sean, Brian and Jayden were professional and knowledgeable and should be commended for they’re coustomer service. I take three of my vehicles to this location.
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Hannah B
Shawn F and Shawn T are always so friendly and helpful. Because of them I continue to return to this location. Keep up the great ...
Shawn F and Shawn T are always so friendly and helpful. Because of them I continue to return to this location. Keep up the great work!
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Anonymous
Staff was very helpful and trustworthy.
Staff was very helpful and trustworthy.
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Jason S.
I come to this location every time I need an oil change on my vehicle. The service is always top notch and the staff seem very k ...
I come to this location every time I need an oil change on my vehicle. The service is always top notch and the staff seem very knowledgeable and are always friendly. The wait is always minimal and they never pressure you to purchase stuff. I defiantly will continue to return.
MORE
tuckerstacy280@gmail.com
Justin was very polite and very knowledgeable and very helpful I will be definitely coming back.
Justin was very polite and very knowledgeable and very helpful I will be definitely coming back.
MORE
Jim B.
I needed a battery replacement. The price was reasonable and it was a brand I trust. The man who installed it was confident and ...
I needed a battery replacement. The price was reasonable and it was a brand I trust. The man who installed it was confident and performed that swap in a timely manner.
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Chuckv
Quick, curtious, and professional service
Quick, curtious, and professional service
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Gary
Attentive. No pressure when presented the add on values. Quick service.
Attentive. No pressure when presented the add on values. Quick service.
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jimron
fast service
fast service
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Cindy
This is the best branch I’ve ever gone to. I come here because it is close to my work and the staff is always extremely nice, kn ...
This is the best branch I’ve ever gone to. I come here because it is close to my work and the staff is always extremely nice, knowledgeable, and makes me feel confortable and not intimidated when getting my oil changed. I usually feel like I’m going to get taken advantage of because I’m a woman who is not very knowledgeable in cars/maintenance but I fully trust these guys - great job!
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Chrissy K
It had been several years since I used this location. Strange circumstances brought me back, because I didn’t think I would ever ...
It had been several years since I used this location. Strange circumstances brought me back, because I didn’t think I would ever use Valvoline again. My first time coming in for an oil change was terrible. I came for a basic oil change and ended up paying over $120 for who knows what...the guy wouldn’t stop asking me to let them do more and more stuff to my vehicle. I vowed I would never return...however, for whatever reason I found myself forced to use the local valvoline store recently and am pleasantly surprised by what I experienced. The gentlemen working were very friendly, felt zero pressure, and the young men explained my options, allowed me to choose what fit my budget and nothing more was said...it was so nice! I will definitely return now...
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Jason
Great service
Great service
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Dave
It just wasn't a "above and beyond" experience
It just wasn't a "above and beyond" experience
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Termor
Pricing
Pricing
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Valerie P.
The staff was nice, professional, helpful and patient with any questions I had. Check my tires and made sure I had a great custo ...
The staff was nice, professional, helpful and patient with any questions I had. Check my tires and made sure I had a great customer service experience!
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Mollie I
The entire crew you have working at the 1200 Ohio Pike is excellent. Clinton, Shawn, Justin and Maxwell took care of me this tim ...
The entire crew you have working at the 1200 Ohio Pike is excellent. Clinton, Shawn, Justin and Maxwell took care of me this time. Regardless of when I'm there, they always give stellar customer service and are patient and accommodating with any questions. This is the only place I go for an oil change and I tell all my friends and neighbors to visit you. Thanks guys for being so awesome!
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MrammaOne
It was quick & convenient.
It was quick & convenient.
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Elyse
The staff was fantastic!
The staff was fantastic!
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Morgan K
The staff were super great. They kept me updated and gave me their professional advice on a lot that I’m not very knowledgeable ...
The staff were super great. They kept me updated and gave me their professional advice on a lot that I’m not very knowledgeable of. When I declined a extra service they smiled and said no problem and showed me the difference between the two, it was a great experience. First time coming and I’ll be back every time from here on out
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Tony T.
Overall the experience was good. If I had to critique a few things the first would be when the technician speaks to the customer ...
Overall the experience was good. If I had to critique a few things the first would be when the technician speaks to the customer they need to slow down. I know they say the same thing over and over so it just easily flows out of their mouth but as a customer we are just hearing it for the first time. I had to ask them to repeat themselves a few times. Plus fast talkers make me nervous and uneasy I feel like their trying to get over on me some how. Like their trying to get me to say yes to something I didn't hear correctly. I know this probably wasn't the intent but just how it makes you feel. The second thing is on the check sheet it says to reset the oil life on the vehicle. The check sheet was signed off as reset. Well they didn't. I actually had to do it after I pulled away. So as a customer it makes me uneasy because if they pencil whipped that what else did they pencil whip. Leaves the customer feeling uneasy. I'll come back one more time but will have my guard up. Hope you find this helpful. I know what I'm talking about because I'm a certified Aircraft Mechanic/Engineer and tons of customer service experience.
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Required Service.
I like the idea of the cameras displayed on monitors to see what work is being done. One very annoying problem is the camera und ...
I like the idea of the cameras displayed on monitors to see what work is being done. One very annoying problem is the camera under the vehicle is horribly smudged. It leads one to believe this is intentional so prevent the customer from seeing what is being done. There is not good reason that any employee or manager could not clean the lense and ensure the customer has a clear view. Fixing this one thing would instill trust. Leaving it as it is raises suspicions.
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brettp
I said I only wanted an oil change today. The first kid who paid attention was very friendly. He must not have been certified or ...
I said I only wanted an oil change today. The first kid who paid attention was very friendly. He must not have been certified or an apprentice, because he said he had to wait on the CSR (I believe that's the abbreviation). He helped me to get scanned in, checked the oil, listened carefully. I told him I only needed an oil change because the other services I don't' need today. He checked my wipers and lights and agreed they were good and I knew so because I literally just changed them.The other guy who came up didn't ask me about different oil services. He said do you just want the same. I should have asked what the choices are, but I didn't. I'm pretty sure I ended up paying for a package I don't normally get based on the total. Anyway he then came to my passenger side and wanted to show me the cabin filter. I told him that I know how to change them and I wasn't interested. One the price is way too much and it's easy to change. I thought I was friendly, but he seemed like he didn't like my answer and never came back. I ended up waiting for the third guy to cash me out and he was funny and awesome.Overall Valvoline is more expensive and I knew that. The service was okay. thanks
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Joe C
Employees!! You can get your oil changed anywhere & the difference is always people!!!
Employees!! You can get your oil changed anywhere & the difference is always people!!!
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Princesskitty_02
Great service
Great service
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anon
Expensive compared to other places.
Expensive compared to other places.
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dion p
quick and out the door. Little pricey though.
quick and out the door. Little pricey though.
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Jim B.
I was treated with respect. We have 5 cars, so we spend a lot of money with Valvoline.
I was treated with respect. We have 5 cars, so we spend a lot of money with Valvoline.
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JAR63
You have an excellent staff , Very little to no wait time , always trying to make sure I’m satisfied . Pleased with everythin ...
You have an excellent staff , Very little to no wait time , always trying to make sure I’m satisfied . Pleased with everything , coupons always help . Thanks
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Carol P
The guys there are always curteous, freindly and efficient. That's why I always return. Keep up the good work guys!
The guys there are always curteous, freindly and efficient. That's why I always return. Keep up the good work guys!
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Mark Sr.
The guys were friendly and GENUINE, not fake. They quickly did the job and had me on my way.
The guys were friendly and GENUINE, not fake. They quickly did the job and had me on my way.
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Sherri B
It was about closing time and they seemed a bit short handed. They usually check my lights, turn signals, and filter. It really ...
It was about closing time and they seemed a bit short handed. They usually check my lights, turn signals, and filter. It really wasn't a big deal other than that they did a good job.
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Josh M
Everyone was courteous and professional. Safety measures appeared to be in full force and all worked well as a team.
Everyone was courteous and professional. Safety measures appeared to be in full force and all worked well as a team.
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JayC
The guys were great!
The guys were great!
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Cindy M
the employees are very friendly and get me in and out.
the employees are very friendly and get me in and out.
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Alla Naibich
everything what i need in the same shop
everything what i need in the same shop
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BearcatMom
Even though we had to wait a little bit outside the bay, it was a Sunday and I knew it would be crowded, I didn’t mind as it we ...
Even though we had to wait a little bit outside the bay, it was a Sunday and I knew it would be crowded, I didn’t mind as it went fast when it was our turn. The gentleman were very knowledgeable and explained everything to me… The only reason I didn’t give them highly satisfied on some aspects was because they talked pretty fast And I had a hard time following but it didn’t matter to me because I knew what I was doing.
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Crysi
The customer service technician was not welcoming or helpful. I had to ask for the sticker as a reminder, I felt as if they we ...
The customer service technician was not welcoming or helpful. I had to ask for the sticker as a reminder, I felt as if they were rushing my car out of the bay. However I was in the bay for 25+ minutes for them to complete the service.
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Mike s
It took a bit longer than usual, but nothing that would stop me from coming to have my oil changed.
It took a bit longer than usual, but nothing that would stop me from coming to have my oil changed.
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Michael S
Employees were very friendly. Worked really well together as a team which made them more efficient and quick.
Employees were very friendly. Worked really well together as a team which made them more efficient and quick.
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Greg
I have used Valvoline for several years and have been very satisfied.
I have used Valvoline for several years and have been very satisfied.
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Valerie C
Very kind & courteous. They explained what they would do. One of the young men made mistake & put wrong fluid in my antifreeze s ...
Very kind & courteous. They explained what they would do. One of the young men made mistake & put wrong fluid in my antifreeze so they had to dump it & redo it but they compensated me for mistake & time. I will definitely be back next time
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J koontz
The service was fast, the staff was friendly, and professional
The service was fast, the staff was friendly, and professional
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Jake 7
Quick and hassle free
Quick and hassle free
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Tracey McCloud
i have always gone here and have been satisfied and any questions I have they break it down it detail.
i have always gone here and have been satisfied and any questions I have they break it down it detail.
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Janet A.
Polite and efficient.
Polite and efficient.
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Marlog
Friendliness, courteous employees who work quickly and efficiently! Also point out needed repairs I would have had no idea abou ...
Friendliness, courteous employees who work quickly and efficiently! Also point out needed repairs I would have had no idea about....serpentine belt cracks and two brake lights out that could have gotten me pulled over.
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David S volkswagon
The manager Clinton had great people skills and all techs greeted me and were fast.
The manager Clinton had great people skills and all techs greeted me and were fast.
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CynBoling
They did a great job even put valve stem covers that I purchased from another store on for me
They did a great job even put valve stem covers that I purchased from another store on for me
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Adrienne H
Well staffed and knowledgeable
Well staffed and knowledgeable
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CharlesF
They found two lights out. One was a license plate light which I asked them to fix because I was concerned with a ticket. The ...
They found two lights out. One was a license plate light which I asked them to fix because I was concerned with a ticket. The other was one that I could do myself. They didn't pressure or try to guilt me into asking them to repair it as well.Another reason I was happy with my service is that my hood latch has been stuck in the past. I always ask them to spray it with lubricant to avoid the problem in the future. They were more than happy to oblige even though it added slightly to their work. You can tell when service technicians are genuinely concerned for their clients and these guys are legit. As you can see on the service order, Clinton, Jerome and Shawn were the team that performed the service to my vehicle.
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Lane B.
No pressure, just solid information shared. In and out. Polite and thorough. I'll be back for sure with both of my vehicles.
No pressure, just solid information shared. In and out. Polite and thorough. I'll be back for sure with both of my vehicles.
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Paul K
Customer service
Customer service
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LisaW
They were friendly and worked at a fast pace. They answered my questions and they actually made me laugh a few times. They all ...
They were friendly and worked at a fast pace. They answered my questions and they actually made me laugh a few times. They all were VERY nice
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DAR
I thought the service should have been faster. At the time I arrived I was the only customer. Two others pulled in and my serv ...
I thought the service should have been faster. At the time I arrived I was the only customer. Two others pulled in and my service representative kept bouncing around.
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Tom
Fast. Efficient. Courteous. Not pushy at all.
Fast. Efficient. Courteous. Not pushy at all.
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Looper
Service guy was super friendly and made everything clear.
Service guy was super friendly and made everything clear.
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jim t
good value in and out quick
good value in and out quick
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Bobby K
I wasn't interested in seeing all the things they try to make other sales on such as battery and leaks they said I have.. I hav ...
I wasn't interested in seeing all the things they try to make other sales on such as battery and leaks they said I have.. I have never seen any signs of leaks under my car.
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MJRusso45
Quick and easy, no crazy pressure to purchase unnecessary services. Honest about not needing a new air filter.
Quick and easy, no crazy pressure to purchase unnecessary services. Honest about not needing a new air filter.
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D. Porter
Everything was great from Greet to Pulling out of the bay. I gave good marks because the gentlemen handled there business as pro ...
Everything was great from Greet to Pulling out of the bay. I gave good marks because the gentlemen handled there business as professional and had great customer service. Unfortunately I can get my oil change and an air filter for much less at a dealership. $100? At Wyker I can get a tire rotation, oil service and engine air filter for $70! For that reason it will be tough to come back but great job and speedy.
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Denise
Your team is friendly. Even stipp d to say hi to my dog. In passenger seatThey make sure I understand what services are being p ...
Your team is friendly. Even stipp d to say hi to my dog. In passenger seatThey make sure I understand what services are being provided and what will come up in future
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MelissaM
The only reason I was not highly satisfied was that I had to wait for 25 minutes. I do understand they were busy and it was not ...
The only reason I was not highly satisfied was that I had to wait for 25 minutes. I do understand they were busy and it was not because they were not working. All the gentlemen were working very hard. I just picked a busy time.
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Mike W.
The manager was very helpful and explained each and every process.
The manager was very helpful and explained each and every process.
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Mark S
I visit this particular Valvoline for all my vehicles. In the past. they've always removed my air filter and showed it to me for ...
I visit this particular Valvoline for all my vehicles. In the past. they've always removed my air filter and showed it to me for cleanliness. This task was NOT done during this visit.
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Ken U.
felt pressured about add on services mainly serpentine belt, tire rotation and manual transmission service.
felt pressured about add on services mainly serpentine belt, tire rotation and manual transmission service.
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Deb
Clinton Geiger and Jerome and Kelan were fantastic
Clinton Geiger and Jerome and Kelan were fantastic
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Anonymous
Quick in and out
Quick in and out
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vwchick24
The men were super nice. I don’t remember the techs name that talked me through everything they were doing. The only thing I don ...
The men were super nice. I don’t remember the techs name that talked me through everything they were doing. The only thing I don’t like is their conventional oil change is almost double the dealer. I can go to Toyota and get a semi blend oil change along with an all point inspection of my vehicle for half of the cost of this service change. I only use vavoline when I’m in a hurry. They used the bottom of the barrel oil in my car that had no synthetic aspects to it all. The techs were great. I know they don’t have control over the cost but if you want to keep my service on my 3 cars lower the prices. Match the rate of the dealer who uses better oil and the right stuff for my cars.
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Roger B
Great Job
Great Job
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Nonono
Friendly, nice, energetic, cute guys. Very fast efficient.
Friendly, nice, energetic, cute guys. Very fast efficient.
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Alyssa
Quick and easy
Quick and easy
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Cehall17
These guys were on it like a nascar pit crew. I had oil change, filter and wipers changed, plus a transmission flush and fill
These guys were on it like a nascar pit crew. I had oil change, filter and wipers changed, plus a transmission flush and fill
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David S
prompt,professional service.Very friendly staff
prompt,professional service.Very friendly staff
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Anonymous
Fast friendly service with no pressure and with the coupon at a fair price
Fast friendly service with no pressure and with the coupon at a fair price
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Melinda
Knowledgeable staff, very kind and professional
Knowledgeable staff, very kind and professional
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Phil P
no pressure,
no pressure,
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arland m
your people was great all 15 minute.
your people was great all 15 minute.
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Eric M
I actually had 2 visits that day... The manager, Clint, was very helpful both times. in several areas: 1) I asked for more detai ...
I actually had 2 visits that day... The manager, Clint, was very helpful both times. in several areas: 1) I asked for more details about a few things he said. He expounded & I understood better. 2) He was always around the car and let me know the status. 3) When another employee said I could pull out, I took a second because I was writing down some info. When I looked up there was no one there. I thought that was weird since there is always a person guiding cars out... I looked around and Clint noticed it within seconds and jumped over to help guide me out. I really felt Valvoline has a good manager with Clint!
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Brian M
Clint was helpful topside. Also recommended a place to get my rims fixed
Clint was helpful topside. Also recommended a place to get my rims fixed
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MervC
Mainly the price. $63.00 for an oil change and $25.00 for an air filter. It cost $93.00 after taxes. Other than that, everythi ...
Mainly the price. $63.00 for an oil change and $25.00 for an air filter. It cost $93.00 after taxes. Other than that, everything else was fine.
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Anonymous
In fairness to the service raeps, very busy but I had to wait for someone once I get in the service Bay wait for someone to work ...
In fairness to the service raeps, very busy but I had to wait for someone once I get in the service Bay wait for someone to work on my car and there was more than one guy working on my car there's like four or five guys working on my car
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Coop
The price for an oil change is high. Only reason I went there is because the place down the street had no appointment time avail ...
The price for an oil change is high. Only reason I went there is because the place down the street had no appointment time available. They charge half the price and do a great job.
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Anonymous
This was my first time (my husband usually does this and he was out of town) and I was so impressed. The guys were so profession ...
This was my first time (my husband usually does this and he was out of town) and I was so impressed. The guys were so professional and explained everything so well. It was fast and convenient and I couldn’t be happier!
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DuaneJ
I had several services performed. The manager, Clinton Geiger, was professional, friendly and made sure I was updated on the pro ...
I had several services performed. The manager, Clinton Geiger, was professional, friendly and made sure I was updated on the progress of the work. The crew was excellent and knew exactly what needed to be done.
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Jim E.
Staff was great. They explained the whole process and listened to my input.
Staff was great. They explained the whole process and listened to my input.
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Erin G
The assistant manager was very friendly and went above and beyond to make sure my car was fully serviced. He was helping a train ...
The assistant manager was very friendly and went above and beyond to make sure my car was fully serviced. He was helping a trainee and did a great job making sure the trainee did everything correctly. Everyone was very nice and I was well taken care of.
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RobertY
Very low pressure visit and followed my instructions.
Very low pressure visit and followed my instructions.
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Rick M
Friendly staffKnowledgeable staff Focused and quick working staff
Friendly staffKnowledgeable staff Focused and quick working staff
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Suzanne C
My first contact (Clinton) was exceptionally nice and worked with me to be able to achieve the service that benefited the both o ...
My first contact (Clinton) was exceptionally nice and worked with me to be able to achieve the service that benefited the both of us. The wait was longer to complete the service (however, I had extra things that required a longer than normal wait time) and this was fully explained to me before starting. Just a very pleasant bunch of professional gents! Thank you fellas! :-)
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Sara
It was a quick in and quick out. Every time i go the guys are all so nice. I always go to the same Valvoline because of the serv ...
It was a quick in and quick out. Every time i go the guys are all so nice. I always go to the same Valvoline because of the service i get. I never feel pressured. There is even a little joking around but the job still gets done in a timely manner! I appreciate the joking and not every thing being so serious all the time! I highly recommend this Valvoline! Thank you guys for treating your customers great! See you in about 3000 miles!
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Anonymous
Not at. This time
Not at. This time
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Anonymous
They opened.15 min late.
They opened.15 min late.
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JayC
Service was completed quickly and without pressure to purchase extras
Service was completed quickly and without pressure to purchase extras
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Anonymous
They replaced a faulty drain plug
They replaced a faulty drain plug
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Karen T
Customers service was awesome.
Customers service was awesome.
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Kath C
Great service. My oil change took.15 minutes (there was a timer displayed on a screen I could see.)
Great service. My oil change took.15 minutes (there was a timer displayed on a screen I could see.)
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Kim l
I believe Clinton was his name he was so thorough and pleasant to speak with .He went over all the services and explained the wh ...
I believe Clinton was his name he was so thorough and pleasant to speak with .He went over all the services and explained the when and why , most importantly he smiled the entire time like h loved his job . 90 degrees out that day
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chris v
great staff all around!
great staff all around!
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Skip,
Getting an oil change is necessary, not highly satisfactory. It is a must do!!
Getting an oil change is necessary, not highly satisfactory. It is a must do!!
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jeff
they were happy to add oil before my next scheduled visit.
they were happy to add oil before my next scheduled visit.
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X
They didn't know anything about fuel system cleanings
They didn't know anything about fuel system cleanings
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MichellM
Had to wait a short bit
Had to wait a short bit
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The williams’
Manager was very friendly, kept us company while we waited
Manager was very friendly, kept us company while we waited
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Wully
Never highly satisfied because of add-on pressures
Never highly satisfied because of add-on pressures
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Vannessa P
The guy said he would take 10.00 off for the coupon i had and he didn't. When i saw the total i told him that was around the sam ...
The guy said he would take 10.00 off for the coupon i had and he didn't. When i saw the total i told him that was around the same price i had paid 2 months earlier and he told me no it's not. So i looked it up on my bank statement and he had charged me 56.57 and 2 months earlier was 59 dollars and change, how is that 10.00 off? It's not i over paid. I WILL NOT be back there again.
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Craig H
Clint was very friendly and helpful. Offered a nice discount for combination of services (oil change and serpentine belt)
Clint was very friendly and helpful. Offered a nice discount for combination of services (oil change and serpentine belt)
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Joe R
Friendly , quick , knowledgeable Keeps me up to date on the service my Truck might need .
Friendly , quick , knowledgeable Keeps me up to date on the service my Truck might need .
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Alla
Many years I am using and appreciate this service
Many years I am using and appreciate this service
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Nikki s
Prompt service and convienent.
Prompt service and convienent.
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Bobby j
Great people that worked quickly to make sure my car was great
Great people that worked quickly to make sure my car was great
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MarisaIPK
Great example of teamwork and expertise.
Great example of teamwork and expertise.
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Chuck M.
Service rep was professional and friendly. Service was quick, and advisor was not pushy with trying to sell additional services.
Service rep was professional and friendly. Service was quick, and advisor was not pushy with trying to sell additional services.
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Jimron
Speed & service
Speed & service
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Anonymous
seems like you need someone alittle older to lead these young folks
seems like you need someone alittle older to lead these young folks
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Stevi H.
The staff is always friendly and never pressure me to make any other repairs than what is actually needed. They are fabulous.
The staff is always friendly and never pressure me to make any other repairs than what is actually needed. They are fabulous.
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Fred
This survey is way too long!
This survey is way too long!
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Kerry W
It’s not the service it was very expensive for a oil change. The service was great the price was extremely high
It’s not the service it was very expensive for a oil change. The service was great the price was extremely high
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Rolly F.
The wait outside was not too long. The service inside was done in about 18 min. Attendants were courtious and friendly.
The wait outside was not too long. The service inside was done in about 18 min. Attendants were courtious and friendly.
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Josh M
Fast, efficient, courteous service and a great value overall.
Fast, efficient, courteous service and a great value overall.
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CWB23
It took a little longer then expected but overall still a good experience
It took a little longer then expected but overall still a good experience
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Dale N
Fred and the team did a great job on my vehicle
Fred and the team did a great job on my vehicle
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Simbal
Fast, efficient and knowledgeable. And courteous!
Fast, efficient and knowledgeable. And courteous!
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SheilaW
Clint was very courteous & techs check all fluids, filters, & tire pressure.
Clint was very courteous & techs check all fluids, filters, & tire pressure.
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Oilly
Took to long.....they moved on to other cars before finishing mine, I was there first.
Took to long.....they moved on to other cars before finishing mine, I was there first.
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Betho22
Best customer service ever at an oil change place. The guys are nice. Professional. Helpful. I had Andrew, Jerome and Shawn and ...
Best customer service ever at an oil change place. The guys are nice. Professional. Helpful. I had Andrew, Jerome and Shawn and they were amazing!!!! Answered all my questions.
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bigozzy
did a great job, work together as ateam
did a great job, work together as ateam
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Jayp
Good service
Good service
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NewmanM
Staff was great
Staff was great
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daveb
?88 dollars for an oil change , I never would have agreed if I new that going in, I won't be back
?88 dollars for an oil change , I never would have agreed if I new that going in, I won't be back
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BenR
The staff was professional explained all the options did not try and push extra work
The staff was professional explained all the options did not try and push extra work
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alana
customer service is great
customer service is great
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Lundo
Staff was friendly and knowledgeable .
Staff was friendly and knowledgeable .
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Karen
The guys were nice, informative and quick..
The guys were nice, informative and quick..
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Dave e
No problemsGreat service Busy but take care of quickly
No problemsGreat service Busy but take care of quickly
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Irishone1
I asked about the max life oil price and i decided to go with what i have been using. They ended up giving me the max life by mi ...
I asked about the max life oil price and i decided to go with what i have been using. They ended up giving me the max life by mistake and when i going to pay the price was for the max life, they person did take off $25 for the mistake. I also did not see the old oil filter come out. I like to see that to make sure a new one is put on. Other than that the visit was good.
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Bret D
The staff were friendly and efficient
The staff were friendly and efficient
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Wild Bill
Quick and efficient.
Quick and efficient.
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Strados
Seemed like every couple of seconds they were trying to sell me on something new for my vehicle, whether it was upgraded oil, fi ...
Seemed like every couple of seconds they were trying to sell me on something new for my vehicle, whether it was upgraded oil, filters, bulbs, and such.
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Patty V
Friendly people and was kind enough to offer a Military Discount
Friendly people and was kind enough to offer a Military Discount
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Alyssa
I always go to Valvoline for my oil change. The price is great. And the experience there every time is amazing! Amazing workers ...
I always go to Valvoline for my oil change. The price is great. And the experience there every time is amazing! Amazing workers there I think it’s awesome how they work as a team.!
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Anonymous
Staff is friendly and down to earth
Staff is friendly and down to earth
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lindak
I absolutely love the speed and accuracy of my visits. No cold, smelly waiting room with a channel on the tv I have no interest ...
I absolutely love the speed and accuracy of my visits. No cold, smelly waiting room with a channel on the tv I have no interest in. Everyone is so friendly and I do like to listen to the employees interact with each other. I feel my car has value there and is treated like they would treat their own. No pressure sales makes me more likely to buy additional items like wiper blades even though i could probably get them cheaper elsewhere.
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Pony
Service attitude
Service attitude
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SRG
Wait outside the station and another vehicle jumping line
Wait outside the station and another vehicle jumping line
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Anonymous
Every time I come everyone is friendly and efficient.
Every time I come everyone is friendly and efficient.
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Randys51
Everyone was really friendly. They were knowledgeable. Did a great job quickly.
Everyone was really friendly. They were knowledgeable. Did a great job quickly.
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Lafritz
They had a problem with the oil filter that was installed by valvoline
They had a problem with the oil filter that was installed by valvoline
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Tammy M
Very friendly service and answered all my questions
Very friendly service and answered all my questions
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Tbar
Quick and friendly.
Quick and friendly.
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J.B.
Always professional, friendly staff. Very good service. Attention to detail (tire pressure, fluids, oil filled to appropriate ...
Always professional, friendly staff. Very good service. Attention to detail (tire pressure, fluids, oil filled to appropriate level, cleaning off the hood of the car, double checking that all caps, etc replaced and secure). Quick service.
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Anonymous
Price was way too high for an oil change
Price was way too high for an oil change
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tom the color guy
I believe the price you charge for a full synthetic oil change is too high at $100.00.
I believe the price you charge for a full synthetic oil change is too high at $100.00.
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Mitch m
Knowledge
Knowledge
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daveh
decent prices and had a good coupon
decent prices and had a good coupon
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Julie K
Jason, the store manager, helped explain to me some misconceptions I had regarding the condenser in my Honda CRV. Based upon his ...
Jason, the store manager, helped explain to me some misconceptions I had regarding the condenser in my Honda CRV. Based upon his experience with working on several Hondas over the years, I trusted his explanation very much.
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sa
The professionalism of the staff, when they encountered an issue the tech did not know the manager and asst manager came to help ...
The professionalism of the staff, when they encountered an issue the tech did not know the manager and asst manager came to help out.
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Bev C.
The service has been continually excellent with every visit which is very meaningful and assuring to me. Thank You for all your ...
The service has been continually excellent with every visit which is very meaningful and assuring to me. Thank You for all your good work.
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Juliew
Friendly staff very well at exposing everything
Friendly staff very well at exposing everything
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Andrea D
The manager was running around doing multiple tasks and was still super friendly and attentive to my vehicle. I had a really goo ...
The manager was running around doing multiple tasks and was still super friendly and attentive to my vehicle. I had a really good experience from the moment I called into the store to the time I left.
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Juliafay
Nice people working which makes for a great visit
Nice people working which makes for a great visit
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Norma H
I really enjoyed my visit and will be sure to come back. I love the fact that i did not have to exit my vehicle and that they sh ...
I really enjoyed my visit and will be sure to come back. I love the fact that i did not have to exit my vehicle and that they shared with me everything they did while doing it and they were very professional. Wonderfully done.!
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Mike S
I’m always satisfied with the service. The guys are great, work quickly and always provide great service with recommendations fo ...
I’m always satisfied with the service. The guys are great, work quickly and always provide great service with recommendations for necessary upgrades.
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William R.
Coustomer service was great on all aspects even though the guys were completely slammed.
Coustomer service was great on all aspects even though the guys were completely slammed.
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wanda g
The representatives that work there now are very courteous and greeted us when we arrived and thanked us as we were leaving. So ...
The representatives that work there now are very courteous and greeted us when we arrived and thanked us as we were leaving. Some of the other people that have worked there in the past weren't as courteous.
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Bill B
Very professional, quick and thorough. Only somewhat likely to return to this particular Vioc because it is about 30 miles from ...
Very professional, quick and thorough. Only somewhat likely to return to this particular Vioc because it is about 30 miles from my house. Serviced during work trip. I have used your service for decades at various locations in multiple states and this trip was one of the better.
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Anonymous
Felt guy was experienced as he knew how to reset my oil indicator easily!
Felt guy was experienced as he knew how to reset my oil indicator easily!
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Kelly B
The manager had me in and out in no time.
The manager had me in and out in no time.
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Catherine
Jason always does a wonderful job!!
Jason always does a wonderful job!!
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Bill J
Well run.
Well run.
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Tony
The team at my local location is always professional and timely with my service. I typically have great service and only get my ...
The team at my local location is always professional and timely with my service. I typically have great service and only get my oil changed here because of the reliability that I have come to trust through the years. Great Job Guys!!
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Sean G
Guys were friendly and through. Everyone was very professional, experienced guy was helping another worker and seemed to be doi ...
Guys were friendly and through. Everyone was very professional, experienced guy was helping another worker and seemed to be doing a good job.
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Alyssa
It was quick and easy.
It was quick and easy.
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TONY M
It's the price. That's all.
It's the price. That's all.
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Paul B
The explanation of services, and the discussion about services we might want to have done, especially with no pressure, is one o ...
The explanation of services, and the discussion about services we might want to have done, especially with no pressure, is one of the main reasons I continue to return to Valvoline Instant Oil Change, and this location. The service people were friendly and professional. They accomplished the service in a very reasonable amount of time.
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Bufalow1
Professional and timely.
Professional and timely.
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GTown mom
The manager and technicians who worked on my car were friendly, knowledgeable, and extremely pleasant to work with. They not onl ...
The manager and technicians who worked on my car were friendly, knowledgeable, and extremely pleasant to work with. They not only explained what they were doing and answered all my questions, but they also explained what preventive things to look for to help me in the future. I truly appreciated it. There was also a newer employee who was really helpful and pleasant to talk to.
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Adriann
The service was quick and efficient as usual, the best part to me though, was even though they had me wait outside behind bay 3, ...
The service was quick and efficient as usual, the best part to me though, was even though they had me wait outside behind bay 3, when Bay 2 opened sooner than Bay 3 did they had me switch with a truck that had pulled in after me so that we were still served in the order we had arrived.
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Johnnie h
Fast,friendly service
Fast,friendly service
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Sweetpea
They were extremely courteous and kind best deal in town for What services I received
They were extremely courteous and kind best deal in town for What services I received
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Anonymous
I've got to the valvoline guys in Amelia for years, they've always been my favorite
I've got to the valvoline guys in Amelia for years, they've always been my favorite
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Jackiemfields
This trip was for air in my tires and new wiper blades. We were in and out in less than 10 minutes. The guys did have another ca ...
This trip was for air in my tires and new wiper blades. We were in and out in less than 10 minutes. The guys did have another car they were working on as well. Their speed and efficiency were top notch!
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DC
Because I always feel as if there is room for improvement.
Because I always feel as if there is room for improvement.
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Jennifer
I bought my car new and have only let the technicians at Valvoline service my car including tire rotation ect.
I bought my car new and have only let the technicians at Valvoline service my car including tire rotation ect.
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BigGuy34
It was just a great overal experience couldn’t ask for anything better!
It was just a great overal experience couldn’t ask for anything better!
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Psmith51
Everyone was knowledgeable, and friendly. Did not make me feel pressured to buy anything additional.
Everyone was knowledgeable, and friendly. Did not make me feel pressured to buy anything additional.
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Dave E
It was expensive
It was expensive
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Jcopple
Great customer service. And the technicians are upbeat friendly and enthusiastic about their jobs.
Great customer service. And the technicians are upbeat friendly and enthusiastic about their jobs.
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Tim T
fast friendly service
fast friendly service
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Lundo
The people were friendly and knowledgeable and thorough .
The people were friendly and knowledgeable and thorough .
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bob c
the $20.00 discount made the oil change affordable and the workers made it a pleasant experience
the $20.00 discount made the oil change affordable and the workers made it a pleasant experience
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Cowboy Dave
Quick friendly service
Quick friendly service
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Nurse Amanda
Price was awful high
Price was awful high
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D-man
Kind of shocked at price for a cabin air filter for my car. $39.00Went on line and saw prices under $15.00 Doubt I let Valvol ...
Kind of shocked at price for a cabin air filter for my car. $39.00Went on line and saw prices under $15.00 Doubt I let Valvoline replace any more filters.
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Angela H
Staff courteous and respectful.
Staff courteous and respectful.
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Gabriel F.
Amelia is the best!
Amelia is the best!
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Julie K
Jason is very knowledgeable about Hondas and is always very courteous.
Jason is very knowledgeable about Hondas and is always very courteous.
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Rob M
Got in and got out with nice staff
Got in and got out with nice staff
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MarionA
The guys were nice and treated us fairly.
The guys were nice and treated us fairly.
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Dlb
The employees worked together as a cohesive team.
The employees worked together as a cohesive team.
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Jeff L
The boys that interacted with me were professional and courteous!!
The boys that interacted with me were professional and courteous!!
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Sammi
Clint is awesome! I trust him to provide me guidance on what services my Jeep needs without trying to oversell me. I drive out o ...
Clint is awesome! I trust him to provide me guidance on what services my Jeep needs without trying to oversell me. I drive out of my way to go to this location bc I trust Clint so much. Won’t go anywhere else.
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Tammy M
Friendly service and great price with coupon.
Friendly service and great price with coupon.
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Brian D
very polite and professional
very polite and professional
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Shawn C.
Jerome was very friendly and proffesional. He's a top notch employee with advancement potential!
Jerome was very friendly and proffesional. He's a top notch employee with advancement potential!
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Chris V
Quick, professional oil change w/o pressure for other sales. Basic maintenance items looked at and friendly staff. Great price ...
Quick, professional oil change w/o pressure for other sales. Basic maintenance items looked at and friendly staff. Great price w/ coupon.
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Anonymous
Courtiuos,friendly ,knowlegeable,over all the techs were very good at what they do
Courtiuos,friendly ,knowlegeable,over all the techs were very good at what they do
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Emerson73
The staff at my local Valvoline were very nice
The staff at my local Valvoline were very nice
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JoAnn
Keep up the great work!!!
Keep up the great work!!!
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Anonymous
Very nice and professional service.
Very nice and professional service.
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mln
Great customer service.
Great customer service.
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Shaner
Jason and Clinton were awesome
Jason and Clinton were awesome
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Bea T
The Manager was very friendly and the team was able to get me back on the road in less than 15 minute.
The Manager was very friendly and the team was able to get me back on the road in less than 15 minute.
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John L.
This was my 3rd visit to this place and they have consistently provided great service at a fair price. The guys are friendly and ...
This was my 3rd visit to this place and they have consistently provided great service at a fair price. The guys are friendly and don’t talk down to me like other oil change places have done in the past. Plus when I told the attendant I was in a hurry and just wanted an oil change he didn’t try and sell me a bunch of other stuff. I really like this shop and will continue to use it.
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Anonymous
Goo d service
Goo d service
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JacobM
Great service and done in a timely manner
Great service and done in a timely manner
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JKD
friendly and knowledgeable staff
friendly and knowledgeable staff
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Pat j
Because they did a full check before and after to make sure nothing was forgotten
Because they did a full check before and after to make sure nothing was forgotten
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mryan
Friendly people. Competent service.
Friendly people. Competent service.
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Michael Z
Because they asked about the cabin filter, in the past no one ever mentioned it.
Because they asked about the cabin filter, in the past no one ever mentioned it.
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BillR
Great service with minimum wait time.
Great service with minimum wait time.
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VB
Staff was very friendly and explained what they were doing .
Staff was very friendly and explained what they were doing .
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Dan V
I like the computer screens to watch the work being done
I like the computer screens to watch the work being done
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dennis c
Been using valvoline instant oil change for years . Every visit has been great
Been using valvoline instant oil change for years . Every visit has been great
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Alexandria C
The staff was very helpful and polite. They made me feel very welcomed! They did there job well and efficiently. They always ke ...
The staff was very helpful and polite. They made me feel very welcomed! They did there job well and efficiently. They always kept me aware of what they were doing.
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SH
The guys were great!! I just paid alittle more than last time and I use a coupon too.
The guys were great!! I just paid alittle more than last time and I use a coupon too.
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alana
the staff was very friendly and efficiant
the staff was very friendly and efficiant
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Denise
Great team very efficient and thoughtful
Great team very efficient and thoughtful
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Tanksalot
Guys are factual and direct. They explained satisfactorily why a 19.99 oil change cost an additional 13.00+ or - because my eng ...
Guys are factual and direct. They explained satisfactorily why a 19.99 oil change cost an additional 13.00+ or - because my engine required 7+ quarts of oil. Your oil is expensive.o
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Magician013
They were training a new employee and pointed out when he did things or of order, but didn't correct the oversight. For instance ...
They were training a new employee and pointed out when he did things or of order, but didn't correct the oversight. For instance, the new guy had me start the vehicle do he could confirm oil pressure, then head new shut it off. It was pointed out that he should wait until those under the vehicle check for leaks and give the go ahead to shut it off, but they didn't have me restart it. I never heard those below say everything was OK.
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grimerjax
First time changing oil with outside (non-ford dealer) resource. Expensive oil change, Ford full service with tire rotation was ...
First time changing oil with outside (non-ford dealer) resource. Expensive oil change, Ford full service with tire rotation was $65, you with no rotation $85. That's a loyalty kill.I was highly satisfied by the service, your price will make me go back to Beechmont Ford, which I don't want to do. Have a great day.
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Judy C
quick friendly service
quick friendly service
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Pj
Few retail reach that high of a rating the bar is high
Few retail reach that high of a rating the bar is high
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Jfeldy
Politeness if all the staff
Politeness if all the staff
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Ann M.
the staff were so great. Friendly. Made sure me and my son were ok and not stressed. It was our first visit and will definite ...
the staff were so great. Friendly. Made sure me and my son were ok and not stressed. It was our first visit and will definitely return
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Jacob Feugate
The guys that worked at this location really snapped to work. The manager was very informative about oil and my car. He was al ...
The guys that worked at this location really snapped to work. The manager was very informative about oil and my car. He was also informative about cleaning the valves in GDI engines and told me that Valvoline will be offering a new service to clean out the valves in the near future which will add life to my car by performing this preventative maintenance. I really appreciated that because if I did not take my car back to Valvoline I still know about something that will help my car longivity.
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Johnnie h
Fast,friendly service Shud have price list for services posted, did not see one
Fast,friendly service Shud have price list for services posted, did not see one
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TeriS
Very friendly, service. They were knowledgeable, and explained every step of service.
Very friendly, service. They were knowledgeable, and explained every step of service.
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AngelaH
My car was ticking before I went. After my visit it wasn't so the oil change and/or radiator flush made a huge difference! I'm n ...
My car was ticking before I went. After my visit it wasn't so the oil change and/or radiator flush made a huge difference! I'm not scared to drive my car anymore! I was sure it was going to break down within the next week.
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TSB
Fast and great service
Fast and great service
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Kevin C
I switched to Valvoline IOC due to my dissatisfaction with my car dealership service department. I trust the Valvoline brand an ...
I switched to Valvoline IOC due to my dissatisfaction with my car dealership service department. I trust the Valvoline brand and have had very good experiences at this location. I also appreciate the savings over dealership prices. Getting service done in a few minutes at VIOC versus waiting all day at the dealership is awesome. Thank the staff for me please. They do a great job.
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angieg
Didn't have to wait..service was quick and friendly
Didn't have to wait..service was quick and friendly
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david w.
perform good service. answer questions. knowledgeable.
perform good service. answer questions. knowledgeable.
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Cindy Lou
Jason was informative &educated me on my needs as i knew some issues but not all..no pressure..He is a very comfident worker kno ...
Jason was informative &educated me on my needs as i knew some issues but not all..no pressure..He is a very comfident worker knowledgeable & efficient..I was amazed watching all the techs do their job--'It should be set to music🎶..Ive been telling neighbors & friends.My husband is taking his car in next👍
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Jarl Bob
Staff very profession in actions and appearance.
Staff very profession in actions and appearance.
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claraf
because you can see everything they are doing and they work as a team and they treated me with respect and that' rare these days ...
because you can see everything they are doing and they work as a team and they treated me with respect and that' rare these days thank you.
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thegue
Quick, easy and painless...plus, it's a close proximity to my house.
Quick, easy and painless...plus, it's a close proximity to my house.
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PBJ
The technician that typed in the info was so thorough. He knew his work good.
The technician that typed in the info was so thorough. He knew his work good.
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Lisa F
I take all three of my cars there and they are always the same guys who work there. Have gotten to know them and trust them. One ...
I take all three of my cars there and they are always the same guys who work there. Have gotten to know them and trust them. One of the guys (who was not there this visit) knows a lot about Jeeps and he helped me get my window back in my jeep convertible. Went above and beyond.
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maury lee
used a cupon but was still preesred to upgrade
used a cupon but was still preesred to upgrade
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Lane B.
Quick. Professional. Priced high but worth the peace of mind.
Quick. Professional. Priced high but worth the peace of mind.
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Tired of the up-sell
Prices are no longer posted on the wall. I had a $12.00 off coupon and the oil change still cost me 51.23. The manager was ver ...
Prices are no longer posted on the wall. I had a $12.00 off coupon and the oil change still cost me 51.23. The manager was very polite and was doing his job to tell me about other services that could also be offered--however, it is an annoying policy that Valvoline requires from their employees. I would much prefer to be asked, "Would you like to know about additional services?" rather than to have to sit and listen to gas treatment, tire rotation, cabin filter, radiator service, etc.....just change the oil as requested and do it quickly!!!!! I used to appreciate going to Valvoline because it was more convenient than making an appointment with my mechanic. Back then you could get in/out quickly on the way to other errands. Now, it is so annoying with the up-sell that I would rather make the appointment somewhere else than have to sit an listen to a list of services I don't want.
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Susan L
Very nice workers and service was done quickly.
Very nice workers and service was done quickly.
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LisaB
I think the oil change was overpriced. And definitely the cabin air filter was WAY overpriced-- I could get the same filter Valv ...
I think the oil change was overpriced. And definitely the cabin air filter was WAY overpriced-- I could get the same filter Valvoline charged me $39.99 for at Advanced Auto Parts for $19.99. Believe me, that won't happen again.I will be returning to Wal-Mart for my oil changes in the future.
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Sossege
The price for an oil change is too high
The price for an oil change is too high
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KCP
They were accurate and respectful on a timely manor. No sales pitch not pushy.
They were accurate and respectful on a timely manor. No sales pitch not pushy.
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Shelia M.
Customer service was great. No waiting. .
Customer service was great. No waiting. .
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JohnK
It is convenient and trustworthy.
It is convenient and trustworthy.
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Heather513
This was the BEST oil change experience I have ever had. I will definitely be coming back. These guys went above and beyond!!! T ...
This was the BEST oil change experience I have ever had. I will definitely be coming back. These guys went above and beyond!!! They were very helpful and professional. Top notch service. I couldn't have asked for better service!
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Tommy
Price of coupons and wait time
Price of coupons and wait time
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tmorg
The price.
The price.
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sulla458
They took care of the problems with my car . Very accurate and Knowledgeable and very very Respectful a great team of workers
They took care of the problems with my car . Very accurate and Knowledgeable and very very Respectful a great team of workers
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Russ H
Highly knowledgeable and quick. Staff knew exactly why they were doing.
Highly knowledgeable and quick. Staff knew exactly why they were doing.
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Sammi
All of the associates were super polite and friendly. They went over the manufacturer suggestions but only mentioned the service ...
All of the associates were super polite and friendly. They went over the manufacturer suggestions but only mentioned the services they could see I should probably do and didn't pressure me to buy more.
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Jenny T
The people there are always very friendly and give me confidence that they know what they're doing.
The people there are always very friendly and give me confidence that they know what they're doing.
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Thrilled
Always pleasant experience, everyone very professional and caring, we have always been satisfied, we know em we love em!!
Always pleasant experience, everyone very professional and caring, we have always been satisfied, we know em we love em!!
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NavGoat
EXCELLENT CUSTOMER SERVICE!!
EXCELLENT CUSTOMER SERVICE!!
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Debbie C
Employees worked as a team together. Oil / filters changed and I was on my way.
Employees worked as a team together. Oil / filters changed and I was on my way.
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Cowboy Dave
Quick friendly service. Forgot to check my lights tho...
Quick friendly service. Forgot to check my lights tho...
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Paul B
The crew is professional and is willing to be conversational and friendly. That is a big part of why I come back to this locati ...
The crew is professional and is willing to be conversational and friendly. That is a big part of why I come back to this location. I do not feel pressured to get services here, which is also nice.
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Alstang
I have always went to the same place for my mustang
I have always went to the same place for my mustang
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Barb M
Always kind and courteous. Knowledgeable about services.
Always kind and courteous. Knowledgeable about services.
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Mustangwill
They were helpful and found me discounts for both my vehicles.
They were helpful and found me discounts for both my vehicles.
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Paul B
Friendliness of the staff is a key driver of my positive feelings toward my experience. Of course staff knowledge and expertise ...
Friendliness of the staff is a key driver of my positive feelings toward my experience. Of course staff knowledge and expertise is the primary reason I continue to return to Valvoline Instant Oil Change.
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Janicea
Clinton and Jason were very helpful!!!They always are!
Clinton and Jason were very helpful!!!They always are!
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Anonymous
The guy was a little chatty. Just personal preference
The guy was a little chatty. Just personal preference
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Will O
Took a little while
Took a little while
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SilverGMC
The staff and especially Jason were friendly, knowledgeable and very professional. Job was done in a timely manner! Shop was ver ...
The staff and especially Jason were friendly, knowledgeable and very professional. Job was done in a timely manner! Shop was very clean!
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Bp721
Great customer service. Not pushy. Got the job done quickly.
Great customer service. Not pushy. Got the job done quickly.
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Carol P
Everybody was fast and efficient, very courteous. Thats why I chose Valvolene.
Everybody was fast and efficient, very courteous. Thats why I chose Valvolene.
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Chuck M.
Professional and friendly staff.
Professional and friendly staff.
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Ann Taylor
I thought they did a great job. They gave a suggestions list to take home and suggested I got a new serpentine belt (which I had ...
I thought they did a great job. They gave a suggestions list to take home and suggested I got a new serpentine belt (which I had just replaced) so I am not sure who checked that but it was not accurate.
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Steve
I chose to not wait in my truck. It was difficult to get out to go inside. They seemed to be surprised that I wanted to go insid ...
I chose to not wait in my truck. It was difficult to get out to go inside. They seemed to be surprised that I wanted to go inside.
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S. Queen
The friendliness and knowledge of the staff. Also the service and how timely everyone is taken care of. I love being able to sta ...
The friendliness and knowledge of the staff. Also the service and how timely everyone is taken care of. I love being able to stay in my vehicle as I have 3 small children.
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Jeff A
The service was great
The service was great
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Dan B.
Always quick and professional.
Always quick and professional.
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Badger
Every thing went very good.
Every thing went very good.
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Mike
Took care of the issue immediately
Took care of the issue immediately
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Marine1
I did not notice at the time, but I saw when the stickle was nut in the window, they used the wrong grade of oil. The car engine ...
I did not notice at the time, but I saw when the stickle was nut in the window, they used the wrong grade of oil. The car engine should have 10w30, not 5w30. I have had the car more than 15 years, and it is, I hope the last car I will purchase. That's why I take immediater care of any problem. Thanks, Skip Bacon,
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Roger B
Excellant
Excellant
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Ed s.
No waiting and very friendly attitude.
No waiting and very friendly attitude.
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William S.
excellent service
excellent service
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Anonymous
Understaffed, didn't seem to be focal point, a lot of running between cars.service rep was good and clear, help was minimal. See ...
Understaffed, didn't seem to be focal point, a lot of running between cars.service rep was good and clear, help was minimal. Seem to have lost that warm fuzzy feeling I used to get when I came in! I've been coming for years to that one!
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AngieW
They took me right in and started on my car right away.
They took me right in and started on my car right away.
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Vjr1022
Quick and courteous as well as knowledgeable.
Quick and courteous as well as knowledgeable.
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Kellie M
The guys were very friendly, no pressure and very fast service...
The guys were very friendly, no pressure and very fast service...
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Linda h
Management an staff are always willing to go the extra mile to make sure my car is safe for the road always answering any questi ...
Management an staff are always willing to go the extra mile to make sure my car is safe for the road always answering any question small or large I always enjoy my visit
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JoAnn C.
Also working to help keep my car running at highest performance
Also working to help keep my car running at highest performance
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Dave N.
They struggled quite a bit with the air filter housing and I felt obligated to double check it soon after the visit. Upon check ...
They struggled quite a bit with the air filter housing and I felt obligated to double check it soon after the visit. Upon check it was secure however there was oil residue all over the top of engine cover that could have been cleaned off before finishing. I cleaned myself.
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TraceyG
Everyone was very nice. they made suggestions but did not pressure me into purchasing. I did not have to wait very long for work ...
Everyone was very nice. they made suggestions but did not pressure me into purchasing. I did not have to wait very long for work to be completed.
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Jb
quick service. Very professional.
quick service. Very professional.
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Alexis
Normally, I am very satisfied and feel comfortable leaving after work has been done. However, this time the guy who worked on my ...
Normally, I am very satisfied and feel comfortable leaving after work has been done. However, this time the guy who worked on my car did not seem as though he knew what he was doing and I became a little nervous.
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Mike S
Price point is a little too high
Price point is a little too high
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Mo W
Great staff. Makes it easy to get my car taken care of.
Great staff. Makes it easy to get my car taken care of.
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pam f
very friendly and polite down to earth guys quick affordable
very friendly and polite down to earth guys quick affordable
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Sb
I was satisfied. .I will use you again.
I was satisfied. .I will use you again.
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SuW
They were very professional
They were very professional
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Doug P
Prices are not posted, or else they are in such small print that older customers are left in the dark as to what they will be as ...
Prices are not posted, or else they are in such small print that older customers are left in the dark as to what they will be asked to pay until after the job is complete.
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travelgal
Informative, friendly and nice attendant
Informative, friendly and nice attendant
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Terrie
Very friendly and knowledgable I was very pleased with their attitude
Very friendly and knowledgable I was very pleased with their attitude
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DamonJ
No issue, I just think the oil change itself is over-priced by about $20. Definitely willing to pay a bit more than a normal aut ...
No issue, I just think the oil change itself is over-priced by about $20. Definitely willing to pay a bit more than a normal auto shop for the convenience, but I still think it's over-priced
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BJS
This crew is absolutely incredible! I'm a true car enthusiast and a business manager, so naturally I'm pretty critical of the se ...
This crew is absolutely incredible! I'm a true car enthusiast and a business manager, so naturally I'm pretty critical of the service I receive at places such as this. Upper management needs to show some recognition to this team and use it as a training store for others. I'll definitely be back!
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Mike420
Good friendly services just wish the price was a little lower
Good friendly services just wish the price was a little lower
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beachluver
I was in and out real quick. The guys that worked on my car were great. I have gotten my oil changed here before and I will cont ...
I was in and out real quick. The guys that worked on my car were great. I have gotten my oil changed here before and I will continue to got to this particular shop because of the service I recieve
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Tommy B
The employees were friendly and professional. They showed a sense of urgency
The employees were friendly and professional. They showed a sense of urgency
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Mg22
I believe Jason was the employee that helped me. ALWAYS does a phenomenal job- great crew at this location! Honest team with g ...
I believe Jason was the employee that helped me. ALWAYS does a phenomenal job- great crew at this location! Honest team with great service!
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Anonymous
The staff gives me a heads up as to what I need in the near future as far as service
The staff gives me a heads up as to what I need in the near future as far as service
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ChrisP
Quick Service at a lower price than I expected. Didn't go overboard trying to get me to purchase add-ons.
Quick Service at a lower price than I expected. Didn't go overboard trying to get me to purchase add-ons.
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Jo Jo
Everyone was friendly, competent, and efficient.
Everyone was friendly, competent, and efficient.
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Tony L.
The manager went out of his way to get the oil filter I needed. He drove to the auto parts store and bought one for me as they d ...
The manager went out of his way to get the oil filter I needed. He drove to the auto parts store and bought one for me as they did not have one is stock.
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cheer4uc
The employees are always very personable and I never feel pressure to purchase any additional services.
The employees are always very personable and I never feel pressure to purchase any additional services.
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Paul J
Fast friendly service
Fast friendly service
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RanG
The staff did seem professional and there seemed to be a good system in place.
The staff did seem professional and there seemed to be a good system in place.
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Dude
I was satisfied just as much as the previous visits therefore my satisfaction was the same as last time
I was satisfied just as much as the previous visits therefore my satisfaction was the same as last time
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mlk
THay did a great job on my car.
THay did a great job on my car.
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CourtneyA
They got me in as soon as I pulled up. I had never been to Valvoline instant oil change so I wasn't sure how the process worked. ...
They got me in as soon as I pulled up. I had never been to Valvoline instant oil change so I wasn't sure how the process worked. The men I spoke with informed me on what they do and what I should expect each visit. I was satisfied with the overall service I received and will return when I'm due for my next oil change.
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Tracey T.
Your not presured to buy anything!!!!! Very quick service. Never had to wait!!! Great place very nice people. My service people ...
Your not presured to buy anything!!!!! Very quick service. Never had to wait!!! Great place very nice people. My service people were csr:jason. Topside Clinton bottomside fred. This was at amelia 040097. I highly recommend this place thanks alot!!!
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DK
Had to wait 30 minutes before I even got in the service bay. And the prices are too high.
Had to wait 30 minutes before I even got in the service bay. And the prices are too high.
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Dakota C
Great workers, great customer service.
Great workers, great customer service.
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Durr💙
Because they were kind and quick
Because they were kind and quick
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Papasmurf
It was ok. Last time they filled my tire pressure 10lbs over the max. This time I requested only and oil and filter change. I do ...
It was ok. Last time they filled my tire pressure 10lbs over the max. This time I requested only and oil and filter change. I do not trust them.
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Rob
Great customer service
Great customer service
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Jeanne W.
They were very friendly and explained everything that they did.
They were very friendly and explained everything that they did.
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1goodgranny
I am so glad to see Jason today! On my last visit there weren't any staff members that I recognized. The person didn't recommen ...
I am so glad to see Jason today! On my last visit there weren't any staff members that I recognized. The person didn't recommend any services and didn't do a vehicle check or check fluid levels. I know they didn't check fluid levels because 4 days later I was told I needed to fill my empty coolant reservoir!Jason is always thorough and makes sure his other guys are, too. He lets me know if my vehicles are due for preventive maintenance and follows safety procedures (keys in box). It is because of Jason's excellent customer service and well trained staff that I have been bringing my vehicles to this location for the past few years.I can go anywhere for an oil change. I choose the Amelia Valvoline at Bach-Buxton Rd because of Jason and his crew.Excellent customer service and attention to details will always bring me back.Thank you.
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Joe B
Service was excellent and they were able to do the job fast when another well known company said they could not do it at all. Ve ...
Service was excellent and they were able to do the job fast when another well known company said they could not do it at all. Very satisfied!
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Kathy A.
The crew is always courteous. They could not fix my issue immediately and explained there might be a short. They did not charg ...
The crew is always courteous. They could not fix my issue immediately and explained there might be a short. They did not charge for what they could not fix, but said if I went to a mechanic to get the short fixed, I could return and they would check again.
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Ian B.
Friendly Staff. Quick Service. Provided Information that saved me money.
Friendly Staff. Quick Service. Provided Information that saved me money.
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EMM
Always very friendly, knowledgeable and helpful.
Always very friendly, knowledgeable and helpful.
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Clermontmom
I felt that the sales person was dishonest in the pricing and felt pressured to get additional services that were unneeded. I al ...
I felt that the sales person was dishonest in the pricing and felt pressured to get additional services that were unneeded. I also felt the product I received for the price I paid was severely overpriced.
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Joseph R
Your service techs very friendly and knowledgeable and had me in and out in no time . Which means a lot when you don't have ...
Your service techs very friendly and knowledgeable and had me in and out in no time . Which means a lot when you don't have a lot of time . I thought they were all very professional . Thank you
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Jim w
Second time the next day there was a puddle of oil on garage floor
Second time the next day there was a puddle of oil on garage floor
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JEN A
The assistant manager helped us, and he says nice, not pushy and he talked to my daughter.
The assistant manager helped us, and he says nice, not pushy and he talked to my daughter.
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Jami03
Quick service
Quick service
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Phil
I like the quick service, but $74 for an oil & filter change is rediculous. That's even bringing a quart of my own & a $10 coupo ...
I like the quick service, but $74 for an oil & filter change is rediculous. That's even bringing a quart of my own & a $10 coupon!!
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kathy w. and danielle l.
very informative on car issues. very friendly. fast and efficient service. great customer service.
very informative on car issues. very friendly. fast and efficient service. great customer service.
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matt n
fast, no pressure
fast, no pressure
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Bengals14
The guy who helped me showed me a filter that was located in side the glove box that I never new I had
The guy who helped me showed me a filter that was located in side the glove box that I never new I had
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Stacey B
Always am asked to purchase something other than what I came in for. I would love to drive in, ask for an oil change, get the oi ...
Always am asked to purchase something other than what I came in for. I would love to drive in, ask for an oil change, get the oil changed as requested and leave.
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Terry C
Very professional service and friendly staff. My car was serviced quickly and they kept Mme informed about everything they was d ...
Very professional service and friendly staff. My car was serviced quickly and they kept Mme informed about everything they was doing to my car and advised me on future service needed
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RodneyJ
Prompt, speedy, and professional
Prompt, speedy, and professional
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Rod L
They did a great and fast job. I was pleased that they did not pressure me into buying other options of work. I was in a hurry, ...
They did a great and fast job. I was pleased that they did not pressure me into buying other options of work. I was in a hurry, and they respected that.
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Blah
Too expensive
Too expensive
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Anonymous
The staff is always very friendly and nice. We see Cole almost every time we are in for service. He's always very friendly to m ...
The staff is always very friendly and nice. We see Cole almost every time we are in for service. He's always very friendly to me and my kiddos on top of the great service provided.
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Jules K
I was in with my Honda CRV to have the rear differential fluid changed and Jason was highly knowledgeable and extremely courteou ...
I was in with my Honda CRV to have the rear differential fluid changed and Jason was highly knowledgeable and extremely courteous as always.
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steveb
Your prices are still much higher than other places including my Ford dealer, but the convenience is still the reason I use Valv ...
Your prices are still much higher than other places including my Ford dealer, but the convenience is still the reason I use Valvoline.
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CindyM
i put a lot of miles on my car-I am in this Valvoline often than I would like to be..they know this and are very friendly and co ...
i put a lot of miles on my car-I am in this Valvoline often than I would like to be..they know this and are very friendly and courteous whenever I come in. they explain what should be done per the manufacturer but never pressure me to have extra things done. I do think the cost is excessive but I do get coupons so that helps.
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Judith L.
The basic oil change was much more expensive than I had expected.
The basic oil change was much more expensive than I had expected.
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Marine Corps Veteran
The assistant manager, Jason, at this location was extremely helpful and professional. He sets the bar in terms of great qualit ...
The assistant manager, Jason, at this location was extremely helpful and professional. He sets the bar in terms of great quality customer service and thus I have recommended to everyone I know that specific service center on beechmont avenue.
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Don Johnson
I was in and out quick and the tech that was helping me was very knowledgeable
I was in and out quick and the tech that was helping me was very knowledgeable
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Prodigy
Courteous efficient reliable dependable kind
Courteous efficient reliable dependable kind
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Joe K
I was satisfied
I was satisfied
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Spelph
Very professional and never pushy. Knowledgeable and fast service.
Very professional and never pushy. Knowledgeable and fast service.
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Mikem
Guys were nice and helpful and did their job
Guys were nice and helpful and did their job
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J Rags
No wait. Friendly staff. In and out!!
No wait. Friendly staff. In and out!!
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Anonymous
Jared is one of your best techs
Jared is one of your best techs
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Steve@FordV8Racing
Very professional and knowledgeable staff.
Very professional and knowledgeable staff.
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Sharon c.
I just left Jeff wyler.and won't go back.
I just left Jeff wyler.and won't go back.
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PhilO
Requested service was completed per my instructions...no argument.
Requested service was completed per my instructions...no argument.
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Sandy Z
Service people were great, fast and efficient, very friendly
Service people were great, fast and efficient, very friendly
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Cowboy Dave
Good overall service
Good overall service
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Jaime S
Staff was friendly and helpful
Staff was friendly and helpful
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Paul
Felt the coupon I had was misleading. 19.99 coupon turned into a $55 oil change
Felt the coupon I had was misleading. 19.99 coupon turned into a $55 oil change
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Rachelj
Jason was great at explaining what services I needed, and the staff that performed the services were fast yet thorough.
Jason was great at explaining what services I needed, and the staff that performed the services were fast yet thorough.
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Rocky R
I had stopped by the previous weekend and the attendant said that they were out of the filter for my car. It was about 15min be ...
I had stopped by the previous weekend and the attendant said that they were out of the filter for my car. It was about 15min before closing and I felt that they did not want to service my vehicle. No issues on this last visit.
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keirstan b
They are always very professional and knowledgeable.
They are always very professional and knowledgeable.
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LisaF
I appreciated the knowledge that the service man (Justin) provided and they way he delivered it. No pressure but just letting me ...
I appreciated the knowledge that the service man (Justin) provided and they way he delivered it. No pressure but just letting me know what was due for my car. They were very personal and actually made my 16 year old feel comfortable so that the next time she needs an oil change, she feels comfortable going there by herself! Always a pleasure to have our oil changed by these guys!
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carly
Staff was very friendly and explained everything that was going on
Staff was very friendly and explained everything that was going on
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DJ
Service is great. The staff was great. The price for an oil change is too high. About 4 times as high as other places. I can see ...
Service is great. The staff was great. The price for an oil change is too high. About 4 times as high as other places. I can see it being twice the price for the convenience, but it's really too expensive. Expensive enough to make me really find another place, schedule an appointment & wait.
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Sam H
Justin took great care of us. We had a couple questions about my husband's car, even though we were just there for my car oil ch ...
Justin took great care of us. We had a couple questions about my husband's car, even though we were just there for my car oil change, Justin answer my husband's questions and we had great service!!! My husband is planning on coming up for his car!!
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Mickey
The young men that work there are very nice, and they do a feat job
The young men that work there are very nice, and they do a feat job
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Volvoguy1
TH estaff was quick, efficient and seemed concerned with doing a good job.
TH estaff was quick, efficient and seemed concerned with doing a good job.
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Heather M
I was very satisfied with the customer service. I just wish that sometimes there were better coupons and pricing, especially fo ...
I was very satisfied with the customer service. I just wish that sometimes there were better coupons and pricing, especially for the high mileage oil. I can go elsewhere and get a better discount. But because of the service I come back and just wish there were better coupons, maybe for every third or something like that.
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TrendaP
The staff was very courteous and I explained to them I did not want a lot of services other than the oil change. I was at Valvo ...
The staff was very courteous and I explained to them I did not want a lot of services other than the oil change. I was at Valvoline before and left paying $160 with all the extras the staff person insisted I needed -- which I found out I really did not.Thank you for not pressuring me into unneeded or unwanted services.
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JamesA
Quick, professional, and courteous. Don't mind paying a little more if the product and services are excellent.
Quick, professional, and courteous. Don't mind paying a little more if the product and services are excellent.
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Jim D.
Timely and professional service.
Timely and professional service.
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John
Friendly service attendants
Friendly service attendants
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Anonymous
At least I didn't have to wait 2 or more hours..
At least I didn't have to wait 2 or more hours..
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Mom of Three
It was good, I just feel ike they always try to get you to buy something. I would just like to get what I want and that be all s ...
It was good, I just feel ike they always try to get you to buy something. I would just like to get what I want and that be all sometimes.
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Mark B
Although I arrived 10 minutes before closing I was shocked that the air filter cover was never opened and the filter checked.
Although I arrived 10 minutes before closing I was shocked that the air filter cover was never opened and the filter checked.
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PattyW
Always seem to push additional services even when I tell them not today.
Always seem to push additional services even when I tell them not today.
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Anonymous
All of your employees were great
All of your employees were great
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Alla
You need to add more services for car and i never go to Jeff Wyler again and sitting in waiting room half of day
You need to add more services for car and i never go to Jeff Wyler again and sitting in waiting room half of day
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AG
They were quick and easy.
They were quick and easy.
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Randy
Good service and product.
Good service and product.
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PNaber
The guys that work and run this location are true "car guys", which is nice to see.
The guys that work and run this location are true "car guys", which is nice to see.
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Dave
it was fast, friendly, and there was not pressure for upsale
it was fast, friendly, and there was not pressure for upsale
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TyP
They worked fast and knew the vehicle
They worked fast and knew the vehicle
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LisaW
The guys were great! They were friendly, Funny knowledgeable and answers all my questions
The guys were great! They were friendly, Funny knowledgeable and answers all my questions
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Anonymous
Quick service and staff was very polite.
Quick service and staff was very polite.
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Jason C
Was very fast and all staff were extremely friendly.
Was very fast and all staff were extremely friendly.
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Mark S.
Very courteous, very fast, very professional.
Very courteous, very fast, very professional.
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rolo
the staff is very friendly and knowledgeable. There is no pressure involved in up selling other products.
the staff is very friendly and knowledgeable. There is no pressure involved in up selling other products.
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Anonymous
Crew was exceptional.
Crew was exceptional.
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vjones0301
They checked my rear differential and found a problem and informed me of it. I really like and trust the people at this location ...
They checked my rear differential and found a problem and informed me of it. I really like and trust the people at this location.
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MsM., Jason, Cole, James
I am very well takened care of when i have my car serviced. the men are kind and courteous. they answer all of my questions in a ...
I am very well takened care of when i have my car serviced. the men are kind and courteous. they answer all of my questions in a friendly manner. I would recommend anyone to visit the Amelia Valvoline. James and Jason are awesome. Thank you. MCWest
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Terry D
Very professional and courteous.
Very professional and courteous.
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Harold M
Fastest service ever. Literally 15 minutes including the rotation. Your staff is always friendly and engaging. It's pricey but y ...
Fastest service ever. Literally 15 minutes including the rotation. Your staff is always friendly and engaging. It's pricey but you really can't complain about anything else.
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KathleenM
It was a fast change!
It was a fast change!
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Ben S
Very friendly staff and I was in and out very quickly, very fast oil change but also thorough
Very friendly staff and I was in and out very quickly, very fast oil change but also thorough
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T No rris
Fast quality service.. They let us know wh n it's time for certain services and ask if we would like them to do it. They aren't ...
Fast quality service.. They let us know wh n it's time for certain services and ask if we would like them to do it. They aren't pushy bout the needed service. I have always and will continue to go there.
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Mark S
They were clean courteous and did not try to sell me things I didn't need.
They were clean courteous and did not try to sell me things I didn't need.
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Heather S.
The guys were great my son asked questions and they answered them and they all had smiles. It was great to see the guys working ...
The guys were great my son asked questions and they answered them and they all had smiles. It was great to see the guys working hard to get my car on the road. This store has always treated my family good.
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Malik0976
Very very expensive
Very very expensive
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Caylin
The employees were funny and very friendly.
The employees were funny and very friendly.
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Heather L
Reps were great!
Reps were great!
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Skankhunt42
The employees were helpful and patient with my lack of knowledge in regards to parts I needed
The employees were helpful and patient with my lack of knowledge in regards to parts I needed
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Laura O
Thank you!!
Thank you!!
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Paul J.
Valvoline is conveniently located close to my house. They always give me in and out quickly. Service was great as usual
Valvoline is conveniently located close to my house. They always give me in and out quickly. Service was great as usual
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Rod J
Prompt, courteous, knowledgeable, excellent!
Prompt, courteous, knowledgeable, excellent!
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Jerry Y.
Very friendly service staff who were very helpful and knowledgeable about my vehicle.
Very friendly service staff who were very helpful and knowledgeable about my vehicle.
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Ron P.
The service tech Jason was extremely polite and knowledgable.
The service tech Jason was extremely polite and knowledgable.
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ROM50
Good group of guys; nice & didn't feel pressured
Good group of guys; nice & didn't feel pressured
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Rob s
Everything went very well was a long-time customer of Valvoline Instant Oil Change the only reason I don't go there often is the ...
Everything went very well was a long-time customer of Valvoline Instant Oil Change the only reason I don't go there often is the cost
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Michelle Diamond
The gentlemen that work at this location are very friendly and helpful.
The gentlemen that work at this location are very friendly and helpful.
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