Tuscarawas Street

The staff was all awesome, friendly, real and kind. Most places I feel taken adavabtage of as a woman and having no knowledge of ...

The staff was all awesome, friendly, real and kind. Most places I feel taken adavabtage of as a woman and having no knowledge of my car but they all made me feel informed but not pushed into anything GREAT CUSTOMER SERVICE

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GREAT staff

GREAT staff

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I forgot my coupon and they showed me how to bring it up on my phone. they explained everything very well and were very courteou ...

I forgot my coupon and they showed me how to bring it up on my phone. they explained everything very well and were very courteous.

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No waiting. Fastest oil change and tire rotation ever. Friendly staff.

No waiting. Fastest oil change and tire rotation ever. Friendly staff.

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They were very friendly and very nice and very fast and disinterested mind the wait I had it was well worth it keep up the great ...

They were very friendly and very nice and very fast and disinterested mind the wait I had it was well worth it keep up the great job

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The assistant manager was AMAZING! Extremely professional, very customer friendly, did not oversell products and services but s ...

The assistant manager was AMAZING! Extremely professional, very customer friendly, did not oversell products and services but sold me exactly what I needed for my 1981 corvette. As long as I own the vehicle, I will make the 2 hour drive to have it serviced at this location and NOWHERE else!

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The computer systems were giving them trouble and they came together and figured out how to get my oil changed still and it took ...

The computer systems were giving them trouble and they came together and figured out how to get my oil changed still and it took 20 minutes even with them having computer problems, I was very impressed!

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The fast and friendly service

The fast and friendly service

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Quick and professional

Quick and professional

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This was my first visit to an instant oil change shop. The team communicated with each other very well & executed their tasks li ...

This was my first visit to an instant oil change shop. The team communicated with each other very well & executed their tasks like a well oiled machine (forgive the pun). Amanda checked me in & was fantastic. The entire staff was friendly & professional. I will definitely return.

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Fast and easy

Fast and easy

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I was informed of everything that was being done to my car and also got recommendations for when I need to come back and have ot ...

I was informed of everything that was being done to my car and also got recommendations for when I need to come back and have other services done

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The whole crew worked quickly & everything they did was explained to me! I apologize I don’t have the names with me, but they we ...

The whole crew worked quickly & everything they did was explained to me! I apologize I don’t have the names with me, but they were very knowledgable, friendly & definitely a fgreat crew! Thank you for making me feel good when I left!! I went to the shop on Tusc 3/23/19.

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The crew was very thorough in their work and were very friendly and professional

The crew was very thorough in their work and were very friendly and professional

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Everyone was in a good mood and worked well together. I went in for an oil change and the manager talked to me about a transmiss ...

Everyone was in a good mood and worked well together. I went in for an oil change and the manager talked to me about a transmission oil change and what is recommended. I bought the service and so glad I did! My car has over 180000 and the trans oil has never been changed. He showed me the old and new oils being sucked out and plunged in and I could see the color differences! The women working there were so pleasant and everyone seemed happy. Very good experience!

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Everyone was very friendly, courteous and informative. Explained everything they were doing and why. Great experience over all

Everyone was very friendly, courteous and informative. Explained everything they were doing and why. Great experience over all

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Friendly, courteous staff!

Friendly, courteous staff!

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Just as good as Lube Stop before Take 5 took over.

Just as good as Lube Stop before Take 5 took over.

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just an oil change no big deal

just an oil change no big deal

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The reason I’m highly satisfied with the experience at Valvoline is because the service was well done they made sure to tell me ...

The reason I’m highly satisfied with the experience at Valvoline is because the service was well done they made sure to tell me what they all had done and what they would recommend. Great customer service

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I was very very satisfied by how fast they had everything done, but still in a very professional way.

I was very very satisfied by how fast they had everything done, but still in a very professional way.

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They were very nice to me it was no waiting for anytime

They were very nice to me it was no waiting for anytime

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The crew was very friendly, the service was explained very well & performed quickly and the entire experience took about 20 minu ...

The crew was very friendly, the service was explained very well & performed quickly and the entire experience took about 20 minutes. Excellent!

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Great service and very friendly and competent staff.

Great service and very friendly and competent staff.

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When given selection and prices for oil, i felt they were a bit high. Salesman told me max life was 5000 miles and synthetic was ...

When given selection and prices for oil, i felt they were a bit high. Salesman told me max life was 5000 miles and synthetic was 6500 miles. I opted for max life. When service was complete the sticker given was gor 3000 miles. I questioned the other sales person. His reply was nax life was only good for 3000 miles. Not to pleased eith that. I think it was 50$ gor the service. The manufacturer dealership charges 50$ for a full synthetic change and it is for 7000 miles. The value of what i paid for is somewhat disappointing.

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high on prices

high on prices

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Everybody is outstanding. My daughters car needs oil frequently and they are so good about remembering the situation and address ...

Everybody is outstanding. My daughters car needs oil frequently and they are so good about remembering the situation and addressing it. Our entire family goes there and we recommend them to our extended family and friends

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I really appreciate the job you do and the customer service is top notch. I love to bring my vehicle here. I have complete trust ...

I really appreciate the job you do and the customer service is top notch. I love to bring my vehicle here. I have complete trust in all you guys to for me. Thank you for being awesome!

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The staff are excellent to me and always seem in high spirits. So friendly and fast. Great customer service all around. This is ...

The staff are excellent to me and always seem in high spirits. So friendly and fast. Great customer service all around. This is why I will always be a return customer to this specific location. Deshon is always a pleasure to talk to!

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Always helpful and kind

Always helpful and kind

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Service is quick and convenient and prices in line with other service providers

Service is quick and convenient and prices in line with other service providers

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Speedy service. Very friendly and professional technicians. Answered any concerns i had and made great suggestions to me. Awesom ...

Speedy service. Very friendly and professional technicians. Answered any concerns i had and made great suggestions to me. Awesome!!

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Very thorough. Speedy service. Very friendly and polite.

Very thorough. Speedy service. Very friendly and polite.

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Staff is great. Very personable and knowledgeable. Got right in and out. Trustworthy

Staff is great. Very personable and knowledgeable. Got right in and out. Trustworthy

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Not only was the service impeccable but it was genuine each and every staff member wanted to be there and that couldn't have bee ...

Not only was the service impeccable but it was genuine each and every staff member wanted to be there and that couldn't have been more clear. I had been to 5 different IOCs thinking they were all the same quick and to the point but this one is the only one that has made me know I've found my home for their services and that's something they should all be proud of... I'll Be Back!!!

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The staff is always very informative and courteous on all my visits to this location. They always go the extra mile to make cust ...

The staff is always very informative and courteous on all my visits to this location. They always go the extra mile to make customers as happy as possible. They replaced my cabin filter on this visit and the gentlemen told me about a lady who likes to put essential oils on it to freshen the air in vehicle, I thought that was a great idea and he said if I went and got my oil and came back he would take the filter out so I could add the scent. My husband did this for me but it's very nice that they provide A+ customer service!!

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I was greeted as soon as I pulled up and every detail was explained clearly. Everyone smiled and were very polite.

I was greeted as soon as I pulled up and every detail was explained clearly. Everyone smiled and were very polite.

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Extreme courtesy and explaining of all that was done and needed done. Kindness. Discounts which was a huge plus for one in a fix ...

Extreme courtesy and explaining of all that was done and needed done. Kindness. Discounts which was a huge plus for one in a fixed income. Highly recommend this valvaline. Excellent customer service can't praise each one in there enough. Happy like they all really enjoyed their job! Funny too! Will definitely return. Thank youJeanie Deitrick

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Everyone was really friendly, and they managed to get me on my way in a short amount of time.

Everyone was really friendly, and they managed to get me on my way in a short amount of time.

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Everyone was very knowledgable and friendly.

Everyone was very knowledgable and friendly.

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The staff was very courteous and made me feel welcome. They were professional andseemed very knowledgeable as well.

The staff was very courteous and made me feel welcome. They were professional andseemed very knowledgeable as well.

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The manager DeShon is super courteous and informative

The manager DeShon is super courteous and informative

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Amanda, Brandin, and Jaylee deserve a raise and company recognition for a superb job performance.They work exceptionally well to ...

Amanda, Brandin, and Jaylee deserve a raise and company recognition for a superb job performance.They work exceptionally well together and went above and beyond "typical" customer service. They explained everything prefectly and answered all my questions with patience and true knowledge of my vehicle. I've worked in customer service positions all my life and have NEVER seen a TEAM work so well together. They all are an important asset to your company. Keep up the excellent work!! I'll definitely be back 😊

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Everything was exceptional except for the waiting before my car was serviced. I did wait to long. However, All the employees w ...

Everything was exceptional except for the waiting before my car was serviced. I did wait to long. However, All the employees were super courteous and knowledgeable. Really I was shocked with the service and kindness.TOP NOTCH!!!!

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The guys are always nice and the service be quick

The guys are always nice and the service be quick

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I have been there 2 times so far, and I am pretty confident in there service. Really impressed.

I have been there 2 times so far, and I am pretty confident in there service. Really impressed.

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Everything was done well!

Everything was done well!

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The crew was extremely nice. every time i come i get the guy that has the gauges and tattoos and he never fails to make my visit ...

The crew was extremely nice. every time i come i get the guy that has the gauges and tattoos and he never fails to make my visit amazing. he is so good at informing without pressuring you to purchase. every time he makes lovely conversation and just makes the experience extremely pleasant. i will never go to any other location.

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The technician explained more than others had in the past, when I mentioned a concern about a different oil filter. It seems I c ...

The technician explained more than others had in the past, when I mentioned a concern about a different oil filter. It seems I could have had a choice in filters due to there being one specifically recommended for my vehicle. I got that one this time and a note was made so I can have it upon future visits.

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The only place I go. Great staff. I know most of the staff by name

The only place I go. Great staff. I know most of the staff by name

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My husband and I are from out of town, so we were a little nervous getting our oil changed done anywhere else other than the dea ...

My husband and I are from out of town, so we were a little nervous getting our oil changed done anywhere else other than the dealership. My sister-in-law recommend Valvoline, so we decided to give it a shot. I cannot express how taken back I was by the service we received. From the moment we pulled into the parking lot there was an employee waiting to greet us. We got inside in less than 5 minutes and our service felt like it took just as quick. Gannen was very friendly and inviting, and explained everything he was doing before he did it. Deshon and Amanda also introduced themselves with smiles on their faces. It truly felt like they were happy to be there. I learned more about my car in 15 minutes than I've learned from driving it for two plus years. Who knew cars had filters for the air inside of the car! I hope there's a Valvoline closer to home for us, because we will continue to go to Valvoline from now on with both of our vehicles with service like that! Definitely recommending to others!!!

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Very energetic staff. Pleasant and easy experience as always.

Very energetic staff. Pleasant and easy experience as always.

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Nice workers. In and out service.

Nice workers. In and out service.

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Staff were professional and did a good job on my car

Staff were professional and did a good job on my car

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Just seemed very expensive for an oil change. 70$ is kind of redioulous and then it’s another 20$ if you want your tires rotate ...

Just seemed very expensive for an oil change. 70$ is kind of redioulous and then it’s another 20$ if you want your tires rotated. That seems a bit much

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These guys gave the best customer service I have received anywhere for any product in a long time. Hats off to the person that h ...

These guys gave the best customer service I have received anywhere for any product in a long time. Hats off to the person that hired and trained this crew and kudos to the crew they truly loved their job and it showed!

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Just got a oil change, no big deal.

Just got a oil change, no big deal.

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Gannon is the manager and was very honest when I brought my first vehicle in, he told me that I had a severe leak and that I nee ...

Gannon is the manager and was very honest when I brought my first vehicle in, he told me that I had a severe leak and that I needed to go to an auto shop to get it fixed, they topped of my fluids and said have a nice day. So I took my Cadillac in, he remembered me and gave me a big smile, did my oil change and all is well, honesty and very friendly, both times in the last month I left happy. Thankyou!

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Friendly,corteous,efficient service. Everyone was very nice and professional.

Friendly,corteous,efficient service. Everyone was very nice and professional.

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Great service like always highly recommend anybody to go there

Great service like always highly recommend anybody to go there

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The representative was very thorough and informative. Very clear and concise. Listened to my concerns also. Great Job!!

The representative was very thorough and informative. Very clear and concise. Listened to my concerns also. Great Job!!

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The guys went step by step what they were going to do. They were very courteous and did not pressure me into doing anything extr ...

The guys went step by step what they were going to do. They were very courteous and did not pressure me into doing anything extra.It was quick and I thought the price for a oil change was a little high. Overall they did a great job.

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Although my husband has used this Valvoline Instant Oil Change location before, I had not. I am thrilled to report that every st ...

Although my husband has used this Valvoline Instant Oil Change location before, I had not. I am thrilled to report that every staff member that we interacted with was knowledgeable, friendly, and efficient! I was very impressed by all of them and will absolutely recommend them to friends and family. It had been years since I had been to any Valvoline (after a negative experience at a different location) and I was hesitant to come here but needed to because we were pressed for time. I am SO glad we did! My entire perception of the company was changed for the better today!

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They let me know the person in front of me was getting their transmission fluid changed and that it wouldn’t take too much longe ...

They let me know the person in front of me was getting their transmission fluid changed and that it wouldn’t take too much longer and that I’d be taken care of inside. I was under the impression that I would get some type of discount because I agreed to letting the vehicle beside me in the next bay go first even though i was technically next. I didn’t want to cause a hassle with the other people with switching vehicles around so I stayed where I was

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Very informative and patient with giving information and answering questions. Not pushing extra things if I couldn't afford it t ...

Very informative and patient with giving information and answering questions. Not pushing extra things if I couldn't afford it this trip.

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Valvoline has a history of being overpriced and still is overpriced. This time I was willing to pay extra for the convenience fa ...

Valvoline has a history of being overpriced and still is overpriced. This time I was willing to pay extra for the convenience factor.

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Very friendly staff and very thorough and quick to get the job done and very informative

Very friendly staff and very thorough and quick to get the job done and very informative

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They did a great job of telling me every thing that they were doing and just a pleasant atmosphere.

They did a great job of telling me every thing that they were doing and just a pleasant atmosphere.

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Same as always. Oil changes arent rocket science. You guys do a great job , but its the same as the garage up the street from me ...

Same as always. Oil changes arent rocket science. You guys do a great job , but its the same as the garage up the street from me that does it for half the cost. The only thing you provide is convenience. I have 4 cars in my household, I do about 1 oil change a month between the 4 cars. I only come to you once or twice a year and only when I absolutely dont have the time to take my cars to the place that does it for half of what you guys do. I have to leave the car with them and they usually have the car for 2 or 3 hours. A bit inconvenient but worth saving 25 or 30 bucks each time. $50-60 vs $28, its a no brainier. And yes they do it w/ similar oil ( semi-synthetic). If you guys did it for $30-$35 Id probably get it done with you everytime. I can justify spending and extra 5 or 6 bucks for convenience, not 30. Ive done over 100 oil changes on my cars over the last 10 years, Ive maybe done 20 or so with you. Thats 70 or more oil changes you missed out on by not being competitively priced. Lower your prices and you will have cars lined up to the road.

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friendly, knowledgeable employees

friendly, knowledgeable employees

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extremely knowledgeable explained what was recommended & why when asked

extremely knowledgeable explained what was recommended & why when asked

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The great customer service and he was more knowledge than me with my own car very nice

The great customer service and he was more knowledge than me with my own car very nice

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They were incredibly efficient, yet they were extremely courteous as well. These guys were fantastic!!!

They were incredibly efficient, yet they were extremely courteous as well. These guys were fantastic!!!

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Very busy evening and staff worked quickly and organized to serve everyone promptly and friendly

Very busy evening and staff worked quickly and organized to serve everyone promptly and friendly

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very efficient

very efficient

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Gannen was very professional but yet friendly and courteous

Gannen was very professional but yet friendly and courteous

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Staff was friendly and knew what they were doing

Staff was friendly and knew what they were doing

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Because they are everything I would want them to be when servicing my car! They also take care of both my daughters cars. These ...

Because they are everything I would want them to be when servicing my car! They also take care of both my daughters cars. These guys and girls are outstanding and if they provide the service I need this is where I go. Every time.

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They were very nice and communicated very clearly

They were very nice and communicated very clearly

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Very friendly and very efficient

Very friendly and very efficient

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Fast and professional

Fast and professional

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The only reason I will not return to that Valvoline is because I do not live in the area. I was visiting.

The only reason I will not return to that Valvoline is because I do not live in the area. I was visiting.

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Quick, friendly service and knowledgeable staff

Quick, friendly service and knowledgeable staff

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customer service was pleasant and they were fast getting the oil change & my tires rotated. Very helpful when you bring your kid ...

customer service was pleasant and they were fast getting the oil change & my tires rotated. Very helpful when you bring your kids along.

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Fast, efficient service

Fast, efficient service

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They good work in a timely manner

They good work in a timely manner

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The staff was friendly, the service was Amazing. They told me what they were doing every step of the way, they explained everyth ...

The staff was friendly, the service was Amazing. They told me what they were doing every step of the way, they explained everything in detail. They made me laugh the whole time. Just a great experience and super fast.

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We use this store all the time...very friendly personnel...never have a problem...thanks !

We use this store all the time...very friendly personnel...never have a problem...thanks !

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Prompt service. Always polite everytime I'm the

Prompt service. Always polite everytime I'm the

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Quick work done correctly, very accurate. Treated customers with respect.

Quick work done correctly, very accurate. Treated customers with respect.

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Very nice and no hassle greatly appreciated

Very nice and no hassle greatly appreciated

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Everyone one there is nice people. Well spoken, an very down to earth. If you know what I mean. Good team going there.

Everyone one there is nice people. Well spoken, an very down to earth. If you know what I mean. Good team going there.

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Quick and convenient, very friendly and courteous staff.

Quick and convenient, very friendly and courteous staff.

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very professional behavior. Clean uniforms, wide smiles, and they seemed happy to be at work.

very professional behavior. Clean uniforms, wide smiles, and they seemed happy to be at work.

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Staff was extremely friendly and knowledgeable. They gave my vehicle a complete check up while I waited for my oil change. This ...

Staff was extremely friendly and knowledgeable. They gave my vehicle a complete check up while I waited for my oil change. This was my first time here and I am highly satisfied with my service!

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My car had a history with Valvoline which I did not know about. It was very helpful and made me more proud of my car :) I also ...

My car had a history with Valvoline which I did not know about. It was very helpful and made me more proud of my car :) I also have a rusting problem and the drive in approach with a basement for the worker is really convenient. Thank you so much for the help.

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they were polite and explained things very well.

they were polite and explained things very well.

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The professionalism

The professionalism

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My service was prompt and the customer service were very efficient.

My service was prompt and the customer service were very efficient.

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Throughout the oil change they continued to inform me as to what was going on. Before I knew it I was out the door. Because of t ...

Throughout the oil change they continued to inform me as to what was going on. Before I knew it I was out the door. Because of this experience I was self assured that I once again had a great running vehicle. They were very professional. I am still very pleased about this.

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Crew was very professional and friendly. Oil prices are a little high in my opinion 98 dollars for full synthetic oil change is ...

Crew was very professional and friendly. Oil prices are a little high in my opinion 98 dollars for full synthetic oil change is a little ridiculous but it saved me time from doing it my self so it is what it is

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Quick and efficiant

Quick and efficiant

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Very friendly staff and quick service

Very friendly staff and quick service

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They are always very quick, I am in and out in no time.

They are always very quick, I am in and out in no time.

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Deshon was very friendly upon arrival. He told me the services the car may need and printed it out for me. He had me sit in the ...

Deshon was very friendly upon arrival. He told me the services the car may need and printed it out for me. He had me sit in the waiting room until they were finished with my tire rotation. He told me there were magazines and a bathroom to use if needed. He went over my bill with me on the services they did. Deshon was the most friendly and informative employee I have ever encountered at Valvoline. Great job with excellent customer service. Keep up the great job Deshon!

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It was overall friendly and good service I had to wait outside for 10 to 15 minutes but no big deal

It was overall friendly and good service I had to wait outside for 10 to 15 minutes but no big deal

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Service and professional attitude was excellent, but the overall price was way to high just for a basic oil change..

Service and professional attitude was excellent, but the overall price was way to high just for a basic oil change..

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Deshon explained everything that was going to be done prior to work being done. He was very friendly and professional.

Deshon explained everything that was going to be done prior to work being done. He was very friendly and professional.

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Always upfront about everything, polite, respectful CLETUS

Always upfront about everything, polite, respectful CLETUS

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My alternator died upon pulling out of the garage and the whole staff was very helpful throughout the whole process. They were ...

My alternator died upon pulling out of the garage and the whole staff was very helpful throughout the whole process. They were all super nice. I greatly appreciated their service and help.

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I was there for a top-off this time. It went very quickly. My tires needed inflated slightly and that was so fast, I didn't real ...

I was there for a top-off this time. It went very quickly. My tires needed inflated slightly and that was so fast, I didn't realize they had finished. I'll be there for my next oil change.

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Very thorough through the whole process. Very friendly.

Very thorough through the whole process. Very friendly.

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I love the guys.

I love the guys.

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All service members were pleasant.

All service members were pleasant.

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Staff very kind, and the asst manager is a super guy

Staff very kind, and the asst manager is a super guy

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They did an excellent job in a timely manner

They did an excellent job in a timely manner

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Always nice always remembers me no matter how long makes me feel comfort not pressure

Always nice always remembers me no matter how long makes me feel comfort not pressure

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Great customer service, very clear explanation of everything being done, showing me parts that needed change instead of just tel ...

Great customer service, very clear explanation of everything being done, showing me parts that needed change instead of just telling me. Explaining to me at what mileage I need services. All around great attitudes and great staff.

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Very friendly and very professional

Very friendly and very professional

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The staff are always polite when we go there and never have any trouble with anything. They make offers but understand when I de ...

The staff are always polite when we go there and never have any trouble with anything. They make offers but understand when I decline. I told them I was selling my car and they printed a list of future preventative maintenance for the person I was selling it to

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The guys were extremely professional and friendly. They described the services perfectly. I will definitely be back!

The guys were extremely professional and friendly. They described the services perfectly. I will definitely be back!

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I have been coming to this Valvoline for years, and have never had a problem.

I have been coming to this Valvoline for years, and have never had a problem.

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When I got in I had fast and friendly service

When I got in I had fast and friendly service

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The employees were very professional. They were friendly and explained everything they were doing to my car. They accepted my co ...

The employees were very professional. They were friendly and explained everything they were doing to my car. They accepted my competitors coupon.

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Though I understand that this location serves for speed and convenience, I believe that the price for an oil change is exorbitan ...

Though I understand that this location serves for speed and convenience, I believe that the price for an oil change is exorbitant, unless i am rushed to get it done.

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I felt the cost was high given the services provided. I could pay the same price at Firestone which would include tire rotation ...

I felt the cost was high given the services provided. I could pay the same price at Firestone which would include tire rotation instead of paying extra.

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The service gentlemen are very professional. They finish their job in a timely manner. I really enjoyed their drill team effect.

The service gentlemen are very professional. They finish their job in a timely manner. I really enjoyed their drill team effect.

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Employees very nice. Explains everything.

Employees very nice. Explains everything.

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fast friendly service, very informative and no pressure whatsoever!

fast friendly service, very informative and no pressure whatsoever!

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It was my first time using Valvoline and the whole experience was excellent. The asstitant manager on duty was great, very know ...

It was my first time using Valvoline and the whole experience was excellent. The asstitant manager on duty was great, very knowledgeable , friendly and explained every step. I think his name was Boyd

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do not give Highly satisfied ratings very often . always room for improvement . was a very good experience .

do not give Highly satisfied ratings very often . always room for improvement . was a very good experience .

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We are always pleased with the service these guys give us...they are really pleasant and very quick...

We are always pleased with the service these guys give us...they are really pleasant and very quick...

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Staff was very prompt and friendly.

Staff was very prompt and friendly.

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Staff courteous explained everything well

Staff courteous explained everything well

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Cost a little more than expected.

Cost a little more than expected.

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Speedy, reliable, affordable

Speedy, reliable, affordable

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Quick and easy, staff is friendly and even makes the experience enjoyable

Quick and easy, staff is friendly and even makes the experience enjoyable

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Manager was super nice and knowledgeable. He was professional and was keeping a new guy, Cletus, in line. Cletus is a goof which ...

Manager was super nice and knowledgeable. He was professional and was keeping a new guy, Cletus, in line. Cletus is a goof which is okay, but made me nervous. He was not concentrating.

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Guys were nice. Work completed promptly.

Guys were nice. Work completed promptly.

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Guys very knowlegable! I felt like they knew what tbey were doing and apre iated not pressuring me I to more stuff. I willretu ...

Guys very knowlegable! I felt like they knew what tbey were doing and apre iated not pressuring me I to more stuff. I willreturn!

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Friendly staff

Friendly staff

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Pleasant staff, explained services clearly, quick and helpful.

Pleasant staff, explained services clearly, quick and helpful.

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They was fast and freindy very helpful.

They was fast and freindy very helpful.

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Everything was taken care of with little effort from me. They found that the license light were out. I did not know that.

Everything was taken care of with little effort from me. They found that the license light were out. I did not know that.

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Everyone was pretty friendly and made sure I was aware of what was going on the entire time

Everyone was pretty friendly and made sure I was aware of what was going on the entire time

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Staff was nice and courteous!

Staff was nice and courteous!

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Fast and everything made clear. Very friendly

Fast and everything made clear. Very friendly

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The guys who helped me: DeShon, Luke and Dean. These guys are why I will definitely be back. Entertaining, Quick, Explaining Eve ...

The guys who helped me: DeShon, Luke and Dean. These guys are why I will definitely be back. Entertaining, Quick, Explaining Everything and they were SO Nice. I left with a big smile. That means so much to me. 🙏

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They knew what they were doing!

They knew what they were doing!

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They said i have an engine oil leak and a transmission oil leak, i went home ran my car for 15 minutes and i didnt see any leaks ...

They said i have an engine oil leak and a transmission oil leak, i went home ran my car for 15 minutes and i didnt see any leaks from under my car and prior to this visit i had my car serviced at my regular mechanic and he had to strip my car for repairs and said nothing about any leaks when i got my car back and i had asked them specifically what i needed done and he told me and nothing was said about any leaks

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Very good communication and knowledge

Very good communication and knowledge

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Assistant manager was very thorough and knowledgeable.

Assistant manager was very thorough and knowledgeable.

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Great customer service from all employees.

Great customer service from all employees.

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Excellent!!! I was treated so well and my toddlers were too. I love the Tusc store and will continue going. Thank you for t ...

Excellent!!! I was treated so well and my toddlers were too. I love the Tusc store and will continue going. Thank you for the awesome service. Christine Lewis

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The gentlemen were very polite and professional. They were all very patient and did not make me feel pressured to make any regre ...

The gentlemen were very polite and professional. They were all very patient and did not make me feel pressured to make any regrettable decisions. Very informative and all around great guys!

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Have been coming to this Valvikine for years but I just wanted to comment on the price of an extra quart of oil... If you use a ...

Have been coming to this Valvikine for years but I just wanted to comment on the price of an extra quart of oil... If you use a coupon and get a fairly decent price on quart of oil costs $10. That is half the price of the oil change. I feel this is ridiculous and have wanted to mention this numerous times. Also was made aware of the fact the 19.99 coupon will be going away so when it does I do believe that will be my last time using valvoline.. Honestly right now with the wxtra quart $34.00 is no deal.. But thought I would share.

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I was very impressed with their routine procedure. It was very professional and interesting.Marie Fentress

I was very impressed with their routine procedure. It was very professional and interesting.Marie Fentress

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Manager was great. He noticed decals on my vehicle to let him know I was a military veteran and current law enforcement. He the ...

Manager was great. He noticed decals on my vehicle to let him know I was a military veteran and current law enforcement. He then let me know I got discounts. Made me happy. Talked to whole crew during process and were good guys.

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Staff was friendly and knowledgeable. Travel to this location because staff at one close to me is incompetent.

Staff was friendly and knowledgeable. Travel to this location because staff at one close to me is incompetent.

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All of the staff was amazing, I was greeted instantly and they explained to me different things I may want to consider having do ...

All of the staff was amazing, I was greeted instantly and they explained to me different things I may want to consider having done to my car sooner rather than later without pressuring me to get it done that same day.

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I was satisfied,however the service was overpriced. Even after using a coupon I would have paid 25% less getting my oil change a ...

I was satisfied,however the service was overpriced. Even after using a coupon I would have paid 25% less getting my oil change at the VW dealership.

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Expertise!

Expertise!

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Because 50$ for a basic oil change is to expensive. When down the street from my home was offering it 25$

Because 50$ for a basic oil change is to expensive. When down the street from my home was offering it 25$

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Friendly service, positive atmosphere.

Friendly service, positive atmosphere.

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The service was amazing. I didn’t mind the wait.

The service was amazing. I didn’t mind the wait.

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explanation of services and the things wrong with my car. I did not feel pressured into anything that I could not afford.

explanation of services and the things wrong with my car. I did not feel pressured into anything that I could not afford.

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Did'' nt have to wait long and got a discount.

Did'' nt have to wait long and got a discount.

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Simple stated by my answers given on the survey sums up my experience.

Simple stated by my answers given on the survey sums up my experience.

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I have been to other oil change places -- two, in particular -- where I felt (a) pressured to buy things I am pretty sure were n ...

I have been to other oil change places -- two, in particular -- where I felt (a) pressured to buy things I am pretty sure were not necessary and (b) like I was being scolded for not caring well enough for my car.I loved that the guy greeted me and then introduced every member of the crew. So friendly!

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Everybody there are very friendly 😊

Everybody there are very friendly 😊

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I felt the staff was very knowledgeable and friendly. They explained everything they were doing in easy to understand language. ...

I felt the staff was very knowledgeable and friendly. They explained everything they were doing in easy to understand language. They did not try to high pressure me, which I greatly appreciated. I would not hesitate to go back there again.

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Everyone was very friendly, everyone had smiles on their faces. Very very nice work also

Everyone was very friendly, everyone had smiles on their faces. Very very nice work also

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Everyone was very helpful and service was great.

Everyone was very helpful and service was great.

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Everybody that helped me with my car was very generous and helped me understand other things about my car

Everybody that helped me with my car was very generous and helped me understand other things about my car

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I was well cared for. Made to feel like family.

I was well cared for. Made to feel like family.

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I am the current favorite Morgan at this location. Both times I have visited I was blessed to work with Dean and Luke, the great ...

I am the current favorite Morgan at this location. Both times I have visited I was blessed to work with Dean and Luke, the greatest manager and greatest assistant manager. They both know their stuff and are so kind, funny, hardworking and made the experience more than enjoyable. Keep up the great work!

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Pleasant technicians...very knowledgeable and friendly

Pleasant technicians...very knowledgeable and friendly

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The guys who work there are friendly, knowledgeable, and quick workers. They are pleasant and I trust that they will do good wor ...

The guys who work there are friendly, knowledgeable, and quick workers. They are pleasant and I trust that they will do good work.

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Luke and his team were very nice! Luke went out of his way to answer all my questions! They all were very courteous and knowledg ...

Luke and his team were very nice! Luke went out of his way to answer all my questions! They all were very courteous and knowledgeable! I would definetly be spreading the word on this new manager Luke and how great he did his job! Valvoline is the Best!

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Staff are always very helpful and kind. And knowledgeable of all the vehicles I take to them.

Staff are always very helpful and kind. And knowledgeable of all the vehicles I take to them.

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always trying to sell some proudects

always trying to sell some proudects

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very friendly, and efficient

very friendly, and efficient

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The employees have always been pleasant. They get me in and out quickly. They do a great job

The employees have always been pleasant. They get me in and out quickly. They do a great job

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Quick and easy. Reasonably priced. Quality product.

Quick and easy. Reasonably priced. Quality product.

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The guy who did was oil change was pleasant, engaging and quite handsome if Im being fully honest

The guy who did was oil change was pleasant, engaging and quite handsome if Im being fully honest

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EMPLOYEES WERE SO NICE AND HELPFUL

EMPLOYEES WERE SO NICE AND HELPFUL

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I decided to stay and wait cause I didn’t have anything else to do. Ended up being an hour wait because they put me into the lef ...

I decided to stay and wait cause I didn’t have anything else to do. Ended up being an hour wait because they put me into the left lane then made me back up and wait behind other customers that got there after I did. That upset me a lot that I was placed behind those who I would have been done before. The reason I was pushed back was because the car in front of me in the left lane was getting a lot of services.

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good people

good people

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Super friendly, quick, and informative. Loved the sense of humor too!

Super friendly, quick, and informative. Loved the sense of humor too!

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The staff was absolutely amazing. They kept me informed of what they were doing every step of the way AND made it enjoyable. The ...

The staff was absolutely amazing. They kept me informed of what they were doing every step of the way AND made it enjoyable. They were fantastic!

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Staff was great! Communicated throughout the oil change and alerted me about upcoming maintenance that will be due.

Staff was great! Communicated throughout the oil change and alerted me about upcoming maintenance that will be due.

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Couldn’t do the transmission flush cuz my 12’ Malibu wasn’t accessible

Couldn’t do the transmission flush cuz my 12’ Malibu wasn’t accessible

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That were vary friendly and that were right to the point and told you if anything needed replaced..But everyone was so wonderful ...

That were vary friendly and that were right to the point and told you if anything needed replaced..But everyone was so wonderful.

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Very friendly and professional staff

Very friendly and professional staff

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The manager introduced all his workers thought that was cool everyone of the staff was very helpful knowledgeable very very cour ...

The manager introduced all his workers thought that was cool everyone of the staff was very helpful knowledgeable very very courteous as well as very helpful answering all questions asked. Was probably the best service I have had.. They all should be complemented on there work. Ty

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Very friendly and knowledgeable staff members. Great group of people.

Very friendly and knowledgeable staff members. Great group of people.

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they were all very courtious

they were all very courtious

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The staff at this location are friendly, attentive and competent. I have had problems at other locations, but not this one.

The staff at this location are friendly, attentive and competent. I have had problems at other locations, but not this one.

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Just have always went there. Brand acceptance of Valvoline for me.

Just have always went there. Brand acceptance of Valvoline for me.

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Granted me a military discount!

Granted me a military discount!

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Everything went fast and the guy walking me threw the process was funny and easy to chat with

Everything went fast and the guy walking me threw the process was funny and easy to chat with

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Dean was my service rep and he was very personable and knowledgeable on the services he provided and those that I did not choose ...

Dean was my service rep and he was very personable and knowledgeable on the services he provided and those that I did not choose to get.

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The service was great employees were nice

The service was great employees were nice

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It is always nice to get quick, good,reliable service! Thank you

It is always nice to get quick, good,reliable service! Thank you

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Excellent service and staff

Excellent service and staff

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Everyone was very friendly and courtious. LeSaun was the gentleman I had the most interaction with and he was fantastic. He made ...

Everyone was very friendly and courtious. LeSaun was the gentleman I had the most interaction with and he was fantastic. He made sure to keep me informed of everything that was going on with my car at all times.

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All was nice and friendly great customer services

All was nice and friendly great customer services

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The workers were nice, knowledgeable, and they know how to get the job done right!

The workers were nice, knowledgeable, and they know how to get the job done right!

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I was very impressed with the politeness of everyone I came in contact with. I felt they worked well as a team.

I was very impressed with the politeness of everyone I came in contact with. I felt they worked well as a team.

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Technicians were very friendly and informative. Only complaint is I would have liked them to wipe off oily fingerprints on hood ...

Technicians were very friendly and informative. Only complaint is I would have liked them to wipe off oily fingerprints on hood of my vehicle.

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Very information and very polite. Very professional.

Very information and very polite. Very professional.

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Great value. Quick thorough service. Very friendly knowledgeable staff.

Great value. Quick thorough service. Very friendly knowledgeable staff.

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As usual I was highly pleased with all of your technicians and their attentiveness.I will be returning

As usual I was highly pleased with all of your technicians and their attentiveness.I will be returning

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I just got my oil changed, not a brain tumor removed.

I just got my oil changed, not a brain tumor removed.

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excellent service staff

excellent service staff

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Very friendly staff, very quick, and I didn't have to get out of my car with my baby which was nice as well

Very friendly staff, very quick, and I didn't have to get out of my car with my baby which was nice as well

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I had no waiting, had discount ready before arrival, I was allowed to get 1 quart of synthetic added to oil change, I had a sho ...

I had no waiting, had discount ready before arrival, I was allowed to get 1 quart of synthetic added to oil change, I had a short in dash electrics with advice where to go to get it checked. Electronics working again when I left.

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Great job thanks!

Great job thanks!

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Very informative , fast, professional, and friendly !

Very informative , fast, professional, and friendly !

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Quick, great communication from staff, and quality service.

Quick, great communication from staff, and quality service.

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Great customer service! However it was very pricey.

Great customer service! However it was very pricey.

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The guys took the time to find the problem with my battery and were determined to get it replaced. There was a bent bolt holding ...

The guys took the time to find the problem with my battery and were determined to get it replaced. There was a bent bolt holding the battery plate in place and it was difficult to remove but they refused to give up! I appreciate their hard work! Always friendly and honest!

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The technician performing our service explained everything we were wondering about thoroughly, paid attention to the concerns we ...

The technician performing our service explained everything we were wondering about thoroughly, paid attention to the concerns we had, and gave us excellent advice on several things he noticed about the vehicle that we could do to reduce potential problems in the future.

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The workers were very courteous and explained things in a way I could understand.

The workers were very courteous and explained things in a way I could understand.

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the tech dumped my trans oil in stead of motor oil

the tech dumped my trans oil in stead of motor oil

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Deshon was so funny and helpful, he was very informative and didn’t pressure me into buying additional services. He gave all the ...

Deshon was so funny and helpful, he was very informative and didn’t pressure me into buying additional services. He gave all the information but didn’t pressure.

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Everyone was friendly and did their best to get my car as well as others in and out while completing the proper service.

Everyone was friendly and did their best to get my car as well as others in and out while completing the proper service.

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I am a female and wouldn't mind working there as much fun as i had during my experience and the fun the gentlemen seemed ttyl be ...

I am a female and wouldn't mind working there as much fun as i had during my experience and the fun the gentlemen seemed ttyl be jabbing worn reach other. Working there would be fun, sans dirty fingernails

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The staff were all friendly, informative, and the work was completed quickly.

The staff were all friendly, informative, and the work was completed quickly.

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Did the job, explained it well, accomplished in a timely manner

Did the job, explained it well, accomplished in a timely manner

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professional , quality work

professional , quality work

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Because they were very friendly, courteous and took care of my vehicle the way I expected it to be.

Because they were very friendly, courteous and took care of my vehicle the way I expected it to be.

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The guys there are awesome! They were super nice and not pushy about anything. I’ll definitely go back.

The guys there are awesome! They were super nice and not pushy about anything. I’ll definitely go back.

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Your guys and gals are the best!

Your guys and gals are the best!

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It was quick n done right

It was quick n done right

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Great customer service, not high pressure, gave me facts of the service provided and my maintenance was done in a timel

Great customer service, not high pressure, gave me facts of the service provided and my maintenance was done in a timel

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Expertise, professionalism, kindness

Expertise, professionalism, kindness

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They are always a pleasure to deal with. I won't take my car anywhere else

They are always a pleasure to deal with. I won't take my car anywhere else

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They topped off my low oil.

They topped off my low oil.

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QUICK, topped off fluids,

QUICK, topped off fluids,

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The service techs - Dean, Deshaun and Eric were very friendly and knowledgable. They took care of things and explained exactly w ...

The service techs - Dean, Deshaun and Eric were very friendly and knowledgable. They took care of things and explained exactly what I was getting for money. I had a wonder customer service experience.

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Extremely helpful and found out I was missing an air filter and bought one of those. Replaced back wiper and they answered my qu ...

Extremely helpful and found out I was missing an air filter and bought one of those. Replaced back wiper and they answered my question on the battery life. Will continue to use them and recommend their services. Thank you

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The guys were great. Very professional, quick to do the job, and friendly.

The guys were great. Very professional, quick to do the job, and friendly.

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Unfortunately I forget the name of the guy who was waiting on me but he was super accommodating and super funny and super knowl ...

Unfortunately I forget the name of the guy who was waiting on me but he was super accommodating and super funny and super knowledgeable. I rushed in there as fast as I could because I was going to be late for work if I didn't replace a battery that died unexpectedly. I told him what I wanted and I told him I wasn't interested in anything but getting a battery and getting out of there and he totally accommodated me. Everybody was really nice and they put air in my tires, too. He didn't try to talk me into any other services because I think he could tell that I was in a huge hurry and under a little bit of stress but he was so funny and friendly that it seems like I was only there for 10 minutes but it had to be longer than that. I am super pleased with my experience.

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I️ love the guys at Valvoline on tusc in canton. They answe my questions and never pressure me. They are kind and fun. I️ driv ...

I️ love the guys at Valvoline on tusc in canton. They answe my questions and never pressure me. They are kind and fun. I️ drive thirty minutes just to go there

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Great staff and service!! Very pleased!’

Great staff and service!! Very pleased!’

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They did not rush me in and out. I was able to ask questions. The guy working that day at the main station answered all my que ...

They did not rush me in and out. I was able to ask questions. The guy working that day at the main station answered all my questions politely, well mannered, professional and most importantly, he had a positive attitude about his knowledge of his position which makes me feel confident that was taken care of when I pull out of the drive way from the company. It shows the value of who you hire.Thank you for a great experience.

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Staff are always friendly and polite.

Staff are always friendly and polite.

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Everyone was very friendly, happy and very personable. They explained everything, and they were very thorough.

Everyone was very friendly, happy and very personable. They explained everything, and they were very thorough.

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Everyone I interacted with was very friendly and professional. I got the impression that everyone knew what they were doing.

Everyone I interacted with was very friendly and professional. I got the impression that everyone knew what they were doing.

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Eric was awesome, very friendly, informative and professional

Eric was awesome, very friendly, informative and professional

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Very professional n fast

Very professional n fast

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The price to replace my cabin filter was too high.It took less than 5 minutes for the employee to replace it. Yet, it cost $39. ...

The price to replace my cabin filter was too high.It took less than 5 minutes for the employee to replace it. Yet, it cost $39.00!!!

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Friendly staff courteous and helpful. Dean took good care of me and it did not take long.

Friendly staff courteous and helpful. Dean took good care of me and it did not take long.

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THE EMPLOYEES WERE WONDERFUL

THE EMPLOYEES WERE WONDERFUL

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Great and timely service.

Great and timely service.

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Everyone was very friendly and the guy who was talking me through it explained everything for me and also didnt pressure me into ...

Everyone was very friendly and the guy who was talking me through it explained everything for me and also didnt pressure me into anythi g he was awesome explained what i did and didnt need this time around. He was great!!100% satisfied

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They always get me together

They always get me together

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The customer service was great but it was very expensive and I had a coupon

The customer service was great but it was very expensive and I had a coupon

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Prompt and professional service.

Prompt and professional service.

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Fast and friendly service

Fast and friendly service

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The workers were all very professional looking and sounding. It's very hard to find workers that take pride in their selves and ...

The workers were all very professional looking and sounding. It's very hard to find workers that take pride in their selves and their jobs like Valvoline does. I'm very happy and will always go to you guys

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The man that helped me was awesome. Very nice, explained things in detail, professional, funny. I was unsure about using Valvoli ...

The man that helped me was awesome. Very nice, explained things in detail, professional, funny. I was unsure about using Valvoline prior to going there, but he made me feel much more confident about my decision.

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Quick and easy

Quick and easy

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Valvoline is severely over priced. I have no issue with any of the staff at this particular store- they were all super friendly, ...

Valvoline is severely over priced. I have no issue with any of the staff at this particular store- they were all super friendly, and are forced to pitch all the recommendations, so I don't blame them for doing their job. The costs of services are ridiculous ($100 to replace a belt that costs $10 ???).

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About 15 minutes after leaving, I could smell what smelled like burning oil as if oil was spilled on the engine or exhaust manif ...

About 15 minutes after leaving, I could smell what smelled like burning oil as if oil was spilled on the engine or exhaust manifold. It burned off after a couple days. So it's fine now. But other than that, I'm happy with me stop.

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Staff was freindly and attentive

Staff was freindly and attentive

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Fast, excellent, courteous service.

Fast, excellent, courteous service.

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I had Eric as my mechanic as soon as I pulled in. He was extremely personable and friendly. I really enjoyed speaking to him as ...

I had Eric as my mechanic as soon as I pulled in. He was extremely personable and friendly. I really enjoyed speaking to him as he explained everything about my vehicle (as it is an 2004). I was shocked that as soon as I pulled into the center, they did a safety check on my vehicle. Never in my 130,000 miles of changing oil in this vehicle have I ever had a shop who conducted a safety check. Eric said his workers found a couple minor issues, but made me feel assured there was nothing to worry about. I really appreciated his time and concern with my vehicle. The other workers were fast, convenient, and extremely knowledgeable. Thank you for the great experience and I will definitely be back for my next oil change. My standards are set pretty high because of my first visit, so I hope all future visits are just the same! Thank you again!

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Fast, convenient and good service.

Fast, convenient and good service.

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Service is always great. This time was no exception.

Service is always great. This time was no exception.

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Everyone was nice

Everyone was nice

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I had a coupon for $19.99 but lost it and ended up paying over $35

I had a coupon for $19.99 but lost it and ended up paying over $35

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It was fast.

It was fast.

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I was given a plethora of very useful information and was not pressured to purchase anything, but did appreciate that the offers ...

I was given a plethora of very useful information and was not pressured to purchase anything, but did appreciate that the offers were available.

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very professional, well spoken, knowledgeable, not pushy, very fast and efficient

very professional, well spoken, knowledgeable, not pushy, very fast and efficient

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Quick n professional

Quick n professional

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The staffwas very informative and engaged well with me.

The staffwas very informative and engaged well with me.

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Your Valvoline employees were very knowledgeable, friendly, and courteous.

Your Valvoline employees were very knowledgeable, friendly, and courteous.

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Was a quick and easy change.

Was a quick and easy change.

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Staff is very friendly and knowledgeable. Services are very fast.

Staff is very friendly and knowledgeable. Services are very fast.

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The team was very hospitable and very open thank you guys

The team was very hospitable and very open thank you guys

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The friendliness and professionalism of the staff.

The friendliness and professionalism of the staff.

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The guys there are great!!

The guys there are great!!

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The technicians were very courteous and very knowledgeable about my vehicle and my history with Valvoline Oil change centers ! T ...

The technicians were very courteous and very knowledgeable about my vehicle and my history with Valvoline Oil change centers ! They answered every question I had and I will definitely continue to put only Valvoline oil in any vehicle I drive !

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Dean explained everything to me very well because it was my first time there. He offered me a few services that i decided to wai ...

Dean explained everything to me very well because it was my first time there. He offered me a few services that i decided to wait on but he didn't pressure me so I will be back for those services. Eric was also very helpful. They were clear and precise about everything from pulli g in, checking my lights & resetting my oil change light on the dashSo nice to have such awesome customer service!

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Fast and friendly

Fast and friendly

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The manager knew what he was talking about and very knowledgeable about

The manager knew what he was talking about and very knowledgeable about

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The crew went over all my options

The crew went over all my options

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The staff is always knowlagable and friendly.... it's my favorite place to take my vehicles.... Canton, Ohio on Tusc. I've been ...

The staff is always knowlagable and friendly.... it's my favorite place to take my vehicles.... Canton, Ohio on Tusc. I've been going there for years.... Gold Star.

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I have always gone to Valvoline. The staff is always super friendly, quick, and have never had any issues with the work they hav ...

I have always gone to Valvoline. The staff is always super friendly, quick, and have never had any issues with the work they have done!

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I like the inspection points that are checked and being told time frame and why something needs done. Also, not being pressured ...

I like the inspection points that are checked and being told time frame and why something needs done. Also, not being pressured to go out of your means to get it done that day if the piece can wait a payday or 2. Thank you

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Quick service. Courteous and informative. No high pressure. Was here two years ago and plan to come back. Dissatisfied with d ...

Quick service. Courteous and informative. No high pressure. Was here two years ago and plan to come back. Dissatisfied with dealership with schedules and high pressure.

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Friendly and Workman like process.

Friendly and Workman like process.

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The visit was quick, courteous and resolved my issue. There was no fluff or pressure

The visit was quick, courteous and resolved my issue. There was no fluff or pressure

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Boyd, Eric, and Dèshon were extremely friendly, and and professional.

Boyd, Eric, and Dèshon were extremely friendly, and and professional.

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The crew members that we dealt with were very knowledgeable and helpful and told us what they were gonna do before they did it.

The crew members that we dealt with were very knowledgeable and helpful and told us what they were gonna do before they did it.

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all staff members worked well with each other and were friendly and courteous with me as well

all staff members worked well with each other and were friendly and courteous with me as well

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Just a through friendly good value oil change.

Just a through friendly good value oil change.

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I didn't realize how much more expensive the oil change was than any of the other places in the area I have been to, including o ...

I didn't realize how much more expensive the oil change was than any of the other places in the area I have been to, including other Quick Lubes.

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polite smart,awesome people

polite smart,awesome people

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The gentleman was kind and funny while giving details on what was happening/needed done in the future.. Made the wait time even ...

The gentleman was kind and funny while giving details on what was happening/needed done in the future.. Made the wait time even shorter

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I take all my vehicles to valvoline. Been a customer since I first started driving in 2004.

I take all my vehicles to valvoline. Been a customer since I first started driving in 2004.

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The team is always awesome, interactive, and has fun. Makes it worth paying a little more.

The team is always awesome, interactive, and has fun. Makes it worth paying a little more.

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The staff was very friendly and efficient!

The staff was very friendly and efficient!

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the staff was great

the staff was great

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Highly professional and courteous and friendly staff.

Highly professional and courteous and friendly staff.

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Courteous competent knowledgeable staff

Courteous competent knowledgeable staff

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High prices

High prices

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The price was ridiculous. $49 and that's with a $10 coupon.

The price was ridiculous. $49 and that's with a $10 coupon.

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Friendly, intelligent, quick with their work

Friendly, intelligent, quick with their work

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It was fast and I felt comfortable that the staff was taking good care of my vehicle. I had a license plate bulb out and got it ...

It was fast and I felt comfortable that the staff was taking good care of my vehicle. I had a license plate bulb out and got it replaced. Im not sure had I gone elsewhere that day, Id have known it was out to get it replaced and legal to be on the road.

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Friendly employees who worked quickly and efficiently.

Friendly employees who worked quickly and efficiently.

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They were quick polite informative tried upselling and accepted my no kept me updated with what was going on and always comforti ...

They were quick polite informative tried upselling and accepted my no kept me updated with what was going on and always comforting

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My oil change was $59.00 with a coupon !!! No other items purchased. That price is ridiculous !! The employees were very nice, ...

My oil change was $59.00 with a coupon !!! No other items purchased. That price is ridiculous !! The employees were very nice, knowledgeable. Price however, awful.

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There was no line and pricing was cheap with the coupon I had

There was no line and pricing was cheap with the coupon I had

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My service was great the staff was very friendly and i definitely will return for my next services.

My service was great the staff was very friendly and i definitely will return for my next services.

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EVERYBODY WAS SO FRIENDLY

EVERYBODY WAS SO FRIENDLY

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Staff was friendly and got me in the bay quickly and did the oil change in a timely fashion

Staff was friendly and got me in the bay quickly and did the oil change in a timely fashion

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Quick, very professional, quick tips on how to maintain a vehicle properly, lock out tag out (taking keys) while working on a ve ...

Quick, very professional, quick tips on how to maintain a vehicle properly, lock out tag out (taking keys) while working on a vehicle, all the checks you receive while in the shop, awesome communication with customer

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Friendly faces and price and waiting

Friendly faces and price and waiting

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The service is always nice the the people that work there is very professional and I always take my car there because I know tha ...

The service is always nice the the people that work there is very professional and I always take my car there because I know that it is going to be taking good care of and I recommend all of my friends go there to get their oil change

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Guys we're great...friendly and professional!

Guys we're great...friendly and professional!

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They offered upgraded services but didn't push. They checked lights and fluid levels. They changed my headlights for a reaso ...

They offered upgraded services but didn't push. They checked lights and fluid levels. They changed my headlights for a reasonable price. They completed the work quickly and professionally.

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I am treated kindly a.d with respect. O couldn't find my to reminder coupon card at first and he offered me the discount That ...

I am treated kindly a.d with respect. O couldn't find my to reminder coupon card at first and he offered me the discount That was so great

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The staff at this location are excellent. They are efficient, friendly, informative and so much more. They never make me feel pr ...

The staff at this location are excellent. They are efficient, friendly, informative and so much more. They never make me feel pressured to purchase additional services but do enough to note the importance of certain recommended services based on the car manufacturers guidelines. This facility epitomizes optimal customer service in every way.

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Knowledgeable staff that was very efficient with my time

Knowledgeable staff that was very efficient with my time

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Way too dramatic!

Way too dramatic!

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Staff was extremely kind and explained anything I had a question about

Staff was extremely kind and explained anything I had a question about

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I won a free oil change at a fundraiser. They guys were very nice and knew what they were doing. I will be going back for my n ...

I won a free oil change at a fundraiser. They guys were very nice and knew what they were doing. I will be going back for my next oil change. This was my first time at Valvoline, but won't be my last

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The staff was professional and informative, they got me out of there in a timely matter and explained everything they were doing ...

The staff was professional and informative, they got me out of there in a timely matter and explained everything they were doing as they were doing it. Very Happy with my service!

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I was very satisfied with my experience. I won't goo to any other place but valvoline

I was very satisfied with my experience. I won't goo to any other place but valvoline

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They were quick friendly and they knew their job.

They were quick friendly and they knew their job.

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I did not have to wait. I was there for a $19.99 oil change & explained that my husband did not like to change the oil but will ...

I did not have to wait. I was there for a $19.99 oil change & explained that my husband did not like to change the oil but will gladly do the other maintenance on my vehicle and I was not pressured at all to get the repairs done there and gladly gave me the list of items that need attention to pass along to him. It was an overall pleasant, quick & professional experience.

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I WAS REALLY IMPRESSED WITH THE PROFESSIONALISM OF THE GUYS, THEY WORKED HAND AND HAND THROUGH THE WHOLE PROCESS. VERY THOROUGH ...

I WAS REALLY IMPRESSED WITH THE PROFESSIONALISM OF THE GUYS, THEY WORKED HAND AND HAND THROUGH THE WHOLE PROCESS. VERY THOROUGH YET VERY QUICK. THANK YOU FOR GREAT SURVICE!

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They were quick specific and courteous

They were quick specific and courteous

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It was quick and not pressured.

It was quick and not pressured.

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The excellent staff were do very kind. Even looked at something under my car yhst was rattling! Highly recommend them.

The excellent staff were do very kind. Even looked at something under my car yhst was rattling! Highly recommend them.

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over all experiance

over all experiance

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Excellent customer service.

Excellent customer service.

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Professional service. Work done properly. Friendly staff.

Professional service. Work done properly. Friendly staff.

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The workers were the most friendliest I've encountered

The workers were the most friendliest I've encountered

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they are very nice and ready to help you

they are very nice and ready to help you

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Very friendly staff, no high pressure sales, very knowledgeable and FAST. I told my 16 year old son that I wish I had half of t ...

Very friendly staff, no high pressure sales, very knowledgeable and FAST. I told my 16 year old son that I wish I had half of the enthusiasm these folks do! Great teamwork. Will recommend to everyone

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Super friendly, professional and would never go anywhere else. Love the location on Lincolnway in Canton. Best customer service ...

Super friendly, professional and would never go anywhere else. Love the location on Lincolnway in Canton. Best customer service everytime, love those guys! Thanks

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I was highly satisfied

I was highly satisfied

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Customer service was excellent, workers provided great information and were very generous.

Customer service was excellent, workers provided great information and were very generous.

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Friendly, communicable

Friendly, communicable

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Super nice, super quick, but efficient.

Super nice, super quick, but efficient.

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The technicians were very personable and so was the guy who was doing the computer stuff. He made sure to tell me what chevy rec ...

The technicians were very personable and so was the guy who was doing the computer stuff. He made sure to tell me what chevy recommends and whether I could go with or without it. He was very honest and thoroughly explained everything. Very pleased with my experience.

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Very clear communication about pricing, service, and recommendations. Shop ran like a well oiled machine. (See what I did there? ...

Very clear communication about pricing, service, and recommendations. Shop ran like a well oiled machine. (See what I did there?)

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The staff is very professional and that is very important to me

The staff is very professional and that is very important to me

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Great place. Very fast

Great place. Very fast

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It cost me $70 to get my oil changed. Too pricey

It cost me $70 to get my oil changed. Too pricey

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Fast, friendly service..people that are trust worthy.. I bring both my cars here.

Fast, friendly service..people that are trust worthy.. I bring both my cars here.

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My service guy was very polite and answered all of my questions

My service guy was very polite and answered all of my questions

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As always the service was quick, thorough, and courteous. And with the suggested services I have a game plan to keep my car run ...

As always the service was quick, thorough, and courteous. And with the suggested services I have a game plan to keep my car running well!

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Everyone is really nice, they all pay close attention to detail and make sure you are completely satisfied with your visit.

Everyone is really nice, they all pay close attention to detail and make sure you are completely satisfied with your visit.

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They did everything they said they would do.

They did everything they said they would do.

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Very easy to get oil changed the great service from the employees was welcoming

Very easy to get oil changed the great service from the employees was welcoming

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They got me in and out in the time that I needed

They got me in and out in the time that I needed

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I have always been treated very well at valvoline the services have been done very well

I have always been treated very well at valvoline the services have been done very well

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Professional attitude

Professional attitude

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The very friendly service.the way I was treated as a lady.and overall the way they all handled themselves.will always go back

The very friendly service.the way I was treated as a lady.and overall the way they all handled themselves.will always go back

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It is just the cost of a basic oil change at Valvoline is always higher than most other places. I have been bringing my vehicles ...

It is just the cost of a basic oil change at Valvoline is always higher than most other places. I have been bringing my vehicles to Valvoline for over 15 years and I feel the prices have always been so high. It would be nice to receive a discount for being a loyal customer for the amount of years of service I bring to the company.

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They are quick, thorough, kind, professional and if you're in a hurry - they accommodate your needs. Perfect staff!

They are quick, thorough, kind, professional and if you're in a hurry - they accommodate your needs. Perfect staff!

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The guys did a great job of getting me in and out in a hurry, even with a tire rotation. They all worked well as a team and seem ...

The guys did a great job of getting me in and out in a hurry, even with a tire rotation. They all worked well as a team and seemed to have my cars best interest in mind

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All the technicians were very courteous and appeared very knowledgeable.

All the technicians were very courteous and appeared very knowledgeable.

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Fast service

Fast service

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They explained everything they were doing,and they made sure all my services where up to date. I really like that. So my car wil ...

They explained everything they were doing,and they made sure all my services where up to date. I really like that. So my car will run prefect. Thank you for that.

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workers worked as a well trained team.

workers worked as a well trained team.

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I am always happy with the service I receive here/

I am always happy with the service I receive here/

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The employees were knowledgeable and good at what they do. The only downside with the whole experience is that your prices are s ...

The employees were knowledgeable and good at what they do. The only downside with the whole experience is that your prices are so much higher than everyone else.

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Employee was very thorough and clear on everything. It was fast and fun. Definitely recommending Dean at the canton store!

Employee was very thorough and clear on everything. It was fast and fun. Definitely recommending Dean at the canton store!

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The entire crew was in sync. I joked with my husband that I felt like I was in an automobile hospital. The way the crew communic ...

The entire crew was in sync. I joked with my husband that I felt like I was in an automobile hospital. The way the crew communicated was very efficient and made me know they were making sure everyone was on the same page. They made me feel very comfortable and valuable. I can actually say that I ENJOYED getting my oil changed!

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Dean, Asst. Manager, was very open and forthcoming with information. All my questions were answered to my satisfaction.

Dean, Asst. Manager, was very open and forthcoming with information. All my questions were answered to my satisfaction.

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Staff was pleasant, knowledgeable, and intelligent. The staff also applied a coupon without asking. I saved $9 on my oil chang ...

Staff was pleasant, knowledgeable, and intelligent. The staff also applied a coupon without asking. I saved $9 on my oil change!

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Fast and wonderful service

Fast and wonderful service

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They knew what all points to my visit was for and acknowledged my concerns before they started. No pressure to fix the issues I ...

They knew what all points to my visit was for and acknowledged my concerns before they started. No pressure to fix the issues I couldn't afford this trip and gave a time frame when to come back for them to fix. I will be going back. Thank you

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Just want to say, the staff was VERY friendly!!!

Just want to say, the staff was VERY friendly!!!

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Eric was funny and smiled and smart when askd him questions.

Eric was funny and smiled and smart when askd him questions.

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The workers were great and extremely nice, not only did they do a great job but appeared to enjoy what they do. Something that o ...

The workers were great and extremely nice, not only did they do a great job but appeared to enjoy what they do. Something that only happens when you have chemistry

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The staff were extremely friendly and very informative. They were also pretty funny!

The staff were extremely friendly and very informative. They were also pretty funny!

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Everyone always friendly and makes the experience a good one.

Everyone always friendly and makes the experience a good one.

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Amazing staff, literally changed the tone of my whole morning. Staff was not only helpful but extremely positive and made me smi ...

Amazing staff, literally changed the tone of my whole morning. Staff was not only helpful but extremely positive and made me smile throughout the oil change. I called my wife to tell her that a few auto techs changed my whole day.

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Walmart and other companies charge almost 50% less

Walmart and other companies charge almost 50% less

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Long wait, way over priced, tried to sell other services when I said oil change only.

Long wait, way over priced, tried to sell other services when I said oil change only.

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I only had to wait outside because there was a line ahead of me

I only had to wait outside because there was a line ahead of me

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Very courteous

Very courteous

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The attendant was not as knowledgeable as I am used to at this location.

The attendant was not as knowledgeable as I am used to at this location.

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They didn't waste their time or mine, additional services were added and they still tried to get me going as promptly as possibl ...

They didn't waste their time or mine, additional services were added and they still tried to get me going as promptly as possible. Area was clean and workers were friendly and knowledgeable. This crew that was on shift at this valvoline was the best crew I have ever had in getting oil changed.

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I was satisfied because they they told me everything that was serviced to my car. They explained some recommendations needed as ...

I was satisfied because they they told me everything that was serviced to my car. They explained some recommendations needed as well. They also match prices with other businesses. That's why I like valvoline.

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The manager, Eric, answered the phone when I called to get hours and pricing before coming in. He remembered speaking to me on t ...

The manager, Eric, answered the phone when I called to get hours and pricing before coming in. He remembered speaking to me on the phone and greeted me promptly upon arrival a few hours later and explained the process very well. I had never used a drive-thru oil change service like this one and was a little apprehensive so him taking the extra time to explain everything was very appreciated. The service was very thorough but still quick and the pricing was explained well and fair, especially considering the convenience.

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I have always had good experiences at this location. This crew was very courteous and professional. They even escorted me to and ...

I have always had good experiences at this location. This crew was very courteous and professional. They even escorted me to and from the restroom. Very impressed.

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Service was fast, informative. Very polite. Checked everything. Gave suggestions for possible other services needed.

Service was fast, informative. Very polite. Checked everything. Gave suggestions for possible other services needed.

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The staff was excellent and treated me very well. I will definitely return to this location.

The staff was excellent and treated me very well. I will definitely return to this location.

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I was crunched for time and was glad to get oil change done VERY quickly. Had to get to work.

I was crunched for time and was glad to get oil change done VERY quickly. Had to get to work.

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More expensive than where I normally go

More expensive than where I normally go

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What a great bunch of guys, happy and friendly

What a great bunch of guys, happy and friendly

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The staff were very friendly and explained everything to me that they were doing and why

The staff were very friendly and explained everything to me that they were doing and why

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There's nothing to complain about. The employees did what they was supposed to, they just didn't go that extra mile and honestly ...

There's nothing to complain about. The employees did what they was supposed to, they just didn't go that extra mile and honestly I'm not sure what that would even entail but there was nothing extra special about the visit that stuck out to me. But definitely nothing to complain about either

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All employees we're knowledgeable and respectful, no pressure and showed me all the things done to my vehicle. Price guide was g ...

All employees we're knowledgeable and respectful, no pressure and showed me all the things done to my vehicle. Price guide was given so I can return and have other things done. Very pleased with service and thank you .

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The staff at this location is awesome. They would do anything to help the customer.

The staff at this location is awesome. They would do anything to help the customer.

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The service members were very friendly and efficient. This is my go-to garage to get a quick oil change done.

The service members were very friendly and efficient. This is my go-to garage to get a quick oil change done.

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Friendly service, very knowledgeableDidn't feel pressured for additional services

Friendly service, very knowledgeableDidn't feel pressured for additional services

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Quick professional service and competitive pricing.

Quick professional service and competitive pricing.

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The service was fast, the staff was really friendly, and I like that I didn't feel pressured to purchase other services.

The service was fast, the staff was really friendly, and I like that I didn't feel pressured to purchase other services.

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Always a great day xperiencec

Always a great day xperiencec

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Everybody was very polite and respectful and that had my best interest at heart. Theyou were also very worried about my safety s ...

Everybody was very polite and respectful and that had my best interest at heart. Theyou were also very worried about my safety so there checks were very thorough

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The guys knew what they were doing and explained everything they were doing at the time they were doing it

The guys knew what they were doing and explained everything they were doing at the time they were doing it

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we akways go to this valvoline. The staff is very nice and knowlegable.

we akways go to this valvoline. The staff is very nice and knowlegable.

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Eirc, the manager, was extrememly nice and explained everything indetail as he went. The technicians answered all of our questi ...

Eirc, the manager, was extrememly nice and explained everything indetail as he went. The technicians answered all of our questions (and my husband had many!!) as they were completing the work (radiator flush)

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The whole experience was the perfect experience of customer service! I am very pleased and am sorry that I can not remember the ...

The whole experience was the perfect experience of customer service! I am very pleased and am sorry that I can not remember the names of the employees.

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quick and very efficient service in a clean and organized environment.

quick and very efficient service in a clean and organized environment.

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Guys were great.

Guys were great.

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I ALWAYS GO TO THAT LOCATION, I LIKE THE SERVICE THERE AND THE STAFF, HAVE NOT HAD ANY PROBLEMS........

I ALWAYS GO TO THAT LOCATION, I LIKE THE SERVICE THERE AND THE STAFF, HAVE NOT HAD ANY PROBLEMS........

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Because they were very friendly and was able use my coupon and they did a very good job

Because they were very friendly and was able use my coupon and they did a very good job

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I know that I write this time and time again....The staff is amazing. They are friendly, professional, efficient, knowledgable ...

I know that I write this time and time again....The staff is amazing. They are friendly, professional, efficient, knowledgable and honest. My husband is a mechanic and he trusts the service and honesty that I get from this store. They are top of the line employees. I would like to thank the staff for always doing a great job and treating me as in important customer.

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Customer service and care. Respect!!!

Customer service and care. Respect!!!

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The crew was very knowledgeable and helpful with question I had in the additional work that needed done. Super friendly and atte ...

The crew was very knowledgeable and helpful with question I had in the additional work that needed done. Super friendly and attentive. Always showed me the work they had accomplished. Remembered me.

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Very courteous and fast.

Very courteous and fast.

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Very kind and helpful personnel! Price could be a little more competative.

Very kind and helpful personnel! Price could be a little more competative.

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Great customer service and knowledgeable staff

Great customer service and knowledgeable staff

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things were explained fully. the people were very friendly and seemed professional. the service was very fast and a very good jo ...

things were explained fully. the people were very friendly and seemed professional. the service was very fast and a very good job was done. the place was very clean. thank you very much

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Dean was the guy who clearly explained everything to me. He did a great job! Everything made complete sense to me. He truly d ...

Dean was the guy who clearly explained everything to me. He did a great job! Everything made complete sense to me. He truly did a nice job!

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All the guys are well trained, professional, helpful and mannerly.

All the guys are well trained, professional, helpful and mannerly.

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I called prior to going up there, Dean was very friendly. I had no wait at all. Dean explained everything to me. The whole staff ...

I called prior to going up there, Dean was very friendly. I had no wait at all. Dean explained everything to me. The whole staff was friendly and helpful and most of all they did not pressure me into buying anything I didn't want to. Most places you go to try and tell you there's something crucially wrong with your car just to make an extra buck, but not the guys at Valvoline.

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Friendly staff, actually answered some questions instead of quickly dismissing it

Friendly staff, actually answered some questions instead of quickly dismissing it

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The techs were friendly and professional. They seemed knowledgeable and efficient.

The techs were friendly and professional. They seemed knowledgeable and efficient.

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Price is is unreasonable.

Price is is unreasonable.

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Friendly people! Coupons! Great service

Friendly people! Coupons! Great service

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Service was spot on as expected. The representative offered additional services but was not pushy. Pricing is high for an oil ch ...

Service was spot on as expected. The representative offered additional services but was not pushy. Pricing is high for an oil change; would only return to location for convenience purposes.

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The price of synthetic oil for 5 quarts is ridiculous

The price of synthetic oil for 5 quarts is ridiculous

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I was in and out quickly. The staff was awesome. It's cool to see them communicate and get the job done. I'll definitely be back ...

I was in and out quickly. The staff was awesome. It's cool to see them communicate and get the job done. I'll definitely be back.

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The manger working that afternoon was slightly rude.

The manger working that afternoon was slightly rude.

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I went in to valvoline trying to save as much money as possible and they really helped out with that. Also I know nothing about ...

I went in to valvoline trying to save as much money as possible and they really helped out with that. Also I know nothing about cars and they explained everything in a way I could understand.

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THE STAFF AND TECNICIANS WERE VERY POLITE AND FRIENDLY

THE STAFF AND TECNICIANS WERE VERY POLITE AND FRIENDLY

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Everyone there was polite and friendly, yet did their job as professionals . They explained before and during my service there w ...

Everyone there was polite and friendly, yet did their job as professionals . They explained before and during my service there what they were doing and offered me other services for a later date. I was extremely impressed

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Courteous and competent service

Courteous and competent service

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The employees were very kind and explained everything to me extremely well.

The employees were very kind and explained everything to me extremely well.

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Kind staff, quick service!

Kind staff, quick service!

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It is over priced compared to other places to get an oil change. Valvoline always tries to upsell and sell other services like ...

It is over priced compared to other places to get an oil change. Valvoline always tries to upsell and sell other services like radiator or transmission flushes.

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Very courteous, friendly,and explained everything that was going on with my car.

Very courteous, friendly,and explained everything that was going on with my car.

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The pricing is ridiculously high. I paid over $50 (also used a $5off coupon) for an oil change and a licence plate light. I usu ...

The pricing is ridiculously high. I paid over $50 (also used a $5off coupon) for an oil change and a licence plate light. I usually get my oil changed, tires rotated, and new wiper blades for $19.99. They wanted to charge $19.99 just for a tire rotation alone. I won't be back unless pricing goes down or you send coupons for $19.99 oil change and tire rotation.

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The staff were very professional and nice.

The staff were very professional and nice.

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Great service, no pressure, knowledgable staff, professional and courteous

Great service, no pressure, knowledgable staff, professional and courteous

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It was quick-I didn't even have to get out of the car.

It was quick-I didn't even have to get out of the car.

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Tim was extremely informative and explained everything they were doing.

Tim was extremely informative and explained everything they were doing.

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Jim is amazing. A true asset to your team and company. He greeted me right away and was nothing but friendly and knowledgeable. ...

Jim is amazing. A true asset to your team and company. He greeted me right away and was nothing but friendly and knowledgeable. I honestly didn't not expect that high level of service and was extremely satisfied.

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Eric was very professional and helpful The staff was timely