Chillicothe

customer service and time value

customer service and time value

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Very nice friendly staff. Quick efficient service

Very nice friendly staff. Quick efficient service

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Friendly, knowledgeable staff

Friendly, knowledgeable staff

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The tech was very nice and personable

The tech was very nice and personable

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Friendly and knowledgeable staff. Explained everything before doing any work.

Friendly and knowledgeable staff. Explained everything before doing any work.

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Quick service didn't even have to get out of my car awesome service

Quick service didn't even have to get out of my car awesome service

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Quick And Friendly. I have used Valvoline oil for years.

Quick And Friendly. I have used Valvoline oil for years.

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All staff members were knowledgeable, efficient and very friendly. This was my first visit and my expectations were exceeded. I ...

All staff members were knowledgeable, efficient and very friendly. This was my first visit and my expectations were exceeded. I will definitely return and will recommend the bridge street location to my family, friends and co-workers.

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Fast and easy service

Fast and easy service

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Every one is always very friendly and helpful at this location.

Every one is always very friendly and helpful at this location.

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The staff and management are courteous, and communicate quite with each other and wth me, too....They always accomplish an outst ...

The staff and management are courteous, and communicate quite with each other and wth me, too....They always accomplish an outstanding job....

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I’m always highly satisfied when I go there always fun upbeat and always doing their jobs well and nice conversations with them ...

I’m always highly satisfied when I go there always fun upbeat and always doing their jobs well and nice conversations with them short conversation

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I got a synthetic oil change...cabin filter and air filter. The employees were very polite and explained everything they were do ...

I got a synthetic oil change...cabin filter and air filter. The employees were very polite and explained everything they were doing. I was in and out of there within 30 minutes! I am a very satisfied customer! Keep up the Great work!

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After being home awhile, i noticed a spot of oil under my car in garage floor. I placed a piece of cardboard on the floor to mon ...

After being home awhile, i noticed a spot of oil under my car in garage floor. I placed a piece of cardboard on the floor to monitor. I will contact store on Tues, IF need be.

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Very good service

Very good service

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20 minutes or less and I got an oil change with a cabin filter change. The staff are always very friendly and helpful.

20 minutes or less and I got an oil change with a cabin filter change. The staff are always very friendly and helpful.

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I wanted my air conditioning recharged but they tol me I may have a leak and should get it checked because it showed no pressure ...

I wanted my air conditioning recharged but they tol me I may have a leak and should get it checked because it showed no pressure.

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The service was quick and very business like.

The service was quick and very business like.

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Each and every time I visit each employee is knowledgeable and polite and I can't say enough. Great service! Great staff!

Each and every time I visit each employee is knowledgeable and polite and I can't say enough. Great service! Great staff!

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I always have a great experience with Valvoline instant oil change, I've only ever had to wait one time and was still in and out ...

I always have a great experience with Valvoline instant oil change, I've only ever had to wait one time and was still in and out quicker than if I went anywhere else. My time is so important to me and most of the time I have my young children with me, not having to get out of the car and the quickness of the oil change is worth the price.

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They are fast, know what they're doing, and don't try to sell you tires or a transmission flush.

They are fast, know what they're doing, and don't try to sell you tires or a transmission flush.

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Professional staff!

Professional staff!

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They are efficient, friendly, and courteous. I trust them. It makes oil change easy.

They are efficient, friendly, and courteous. I trust them. It makes oil change easy.

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I always receive friendly and quick service without the need to leave my vehicle.

I always receive friendly and quick service without the need to leave my vehicle.

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Very friendly. Efficient. Clear explanations

Very friendly. Efficient. Clear explanations

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Very nice people. Courteous

Very nice people. Courteous

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Fast and knowledgeable.

Fast and knowledgeable.

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The were friendly, fast and replaced a new battery. 5 STARS *****

The were friendly, fast and replaced a new battery. 5 STARS *****

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The guys working there are always great! And great for when my schedule is crazy.

The guys working there are always great! And great for when my schedule is crazy.

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The service men were excellent. Respectful, high quality and quick.

The service men were excellent. Respectful, high quality and quick.

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Friendly and good service

Friendly and good service

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be going for two years have had a good experience Avery time I come . get thing done. I take my mom that is 101 years old they a ...

be going for two years have had a good experience Avery time I come . get thing done. I take my mom that is 101 years old they always say hi to her .

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QUICK SERVICE AND CAN STAY IN THE CAR

QUICK SERVICE AND CAN STAY IN THE CAR

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Probably would have liked to know more about choices of oil.Car suggests synthetic oil.Chose regular oil.Is there a difference a ...

Probably would have liked to know more about choices of oil.Car suggests synthetic oil.Chose regular oil.Is there a difference and how it affects motor.

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very professional, had oil leak (filter), they cleaned it all up, very fast n efficient.

very professional, had oil leak (filter), they cleaned it all up, very fast n efficient.

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Fantastic customer service and no wait. The guys did a great job, super friendly, knowledgeable and fast

Fantastic customer service and no wait. The guys did a great job, super friendly, knowledgeable and fast

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very courteous staff

very courteous staff

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They were quick, friendly, and I was able to get right in and out.

They were quick, friendly, and I was able to get right in and out.

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I felt that the pricing was a little high for a basic oil change.

I felt that the pricing was a little high for a basic oil change.

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A lot of the oil change businesses have strayed away from their business model. This location still practices the valvoline way!

A lot of the oil change businesses have strayed away from their business model. This location still practices the valvoline way!

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The staff treat me with kindness and courteous, and they are professional and knowledgeable, too....

The staff treat me with kindness and courteous, and they are professional and knowledgeable, too....

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I have been to this location a few times and also to Grove City on Stringtown, but this was the first time anyone checked my tir ...

I have been to this location a few times and also to Grove City on Stringtown, but this was the first time anyone checked my tire tread. I appreciated that.

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I was having an issue with a wiperblade and they solved the mystery! Happy!

I was having an issue with a wiperblade and they solved the mystery! Happy!

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I've always been pleased when I go there.

I've always been pleased when I go there.

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Great service.Everyone was professional and friendly.

Great service.Everyone was professional and friendly.

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Quick, thorough and knowledgeable.

Quick, thorough and knowledgeable.

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The guys are great. I have been treated great every time I have used them!

The guys are great. I have been treated great every time I have used them!

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Technicians were very friendly and professional.

Technicians were very friendly and professional.

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The staff is always smiling and super cool.

The staff is always smiling and super cool.

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Very knowledgeable personnel.They were very nice.

Very knowledgeable personnel.They were very nice.

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Quick courteous service with explanations of any repairs/replacements needed.

Quick courteous service with explanations of any repairs/replacements needed.

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Quick and courteous employees.

Quick and courteous employees.

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The staff is always friendly and appear to enjoy their jobs. Multiple people made sure that I was updated on my wait time/update ...

The staff is always friendly and appear to enjoy their jobs. Multiple people made sure that I was updated on my wait time/updates on my vehicle. The employees work well as a team ensuring a speedy service which is always great.

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We rolled in about 10 minutes before close and they serviced my van with a smile and we never felt rushed. They were profession ...

We rolled in about 10 minutes before close and they serviced my van with a smile and we never felt rushed. They were professional and not pushy for additional sales. I appreciate that so much

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I have never had my oil changed by a business until after my dad had passed. Since that point I have tried a few different busin ...

I have never had my oil changed by a business until after my dad had passed. Since that point I have tried a few different businesses and was never satisfied with one aspect or another. I am a HUGE fan of customer service & this was top notch. I was never made to feel I had to purchase other services (which has happened in the past). A lot of the times I feel as if businesses try to get an extra buck from me or try to tell me I need something I do not. I come from a long line of mechanics so I was required to know a lot of vehicle maintenance before I was even allowed to drive. So, with that being said, I greatly appreciate not feeling pushed into other services or made to feel I am not capable of understanding some car mechanics. Every employee I encountered was professional and very courteous. I do believe I have found my go to place. Thanks for such a great experience.

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Several of the employees was goofing off and talking while they had food in their mouth.

Several of the employees was goofing off and talking while they had food in their mouth.

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Employees were professional and courteous

Employees were professional and courteous

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Very prompt service,great drop of employees

Very prompt service,great drop of employees

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Very courteous and knowledgeable staff.

Very courteous and knowledgeable staff.

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I love Valvoline because I have to get my work car oil changed monthly and they are always great to work with. This time the emp ...

I love Valvoline because I have to get my work car oil changed monthly and they are always great to work with. This time the employee who I had not met before asked me multiple times about add ons. I explained multiple times this is a work car and they dictate when I do the additional services. I felt like he didn’t hear me and made me uncomfortable talking about money multiple times.

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They did a really great job they got my grand mam a oil change fast and got me on the road faster than a Mexican across the bord ...

They did a really great job they got my grand mam a oil change fast and got me on the road faster than a Mexican across the border

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They were busy but I didn't feel rushed. Everyone was nice. Much better than Wal-Mart

They were busy but I didn't feel rushed. Everyone was nice. Much better than Wal-Mart

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I wasn't quite sure where to go to initiate services. I pulled up in front of the building and walked inside to an empty waiting ...

I wasn't quite sure where to go to initiate services. I pulled up in front of the building and walked inside to an empty waiting room with no service desk or staff, no signs indicating the process for getting started (which was apparently to wait outside until someone tells you to pull into a bay) so I felt a little unsure about whether I had made the right choice to come.Once someone noticed I was there, they were quick to take care of me, but I almost left and went someplace else while I was waiting. A better reception experience would have made this visit more satisfactory.

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Valvoline has been helpful and courteous to me.....

Valvoline has been helpful and courteous to me.....

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I had a oil leak due to an oil change at the dealership where I bought my car, we notice oil on the floor of my garage, I took t ...

I had a oil leak due to an oil change at the dealership where I bought my car, we notice oil on the floor of my garage, I took the car to the oil change service in Chillicothe and they notice the oil filter was loose with oil all over the bottom of the car, they fix the problem and cleaned the oil off my car. I will be taking my car and truck to them from now on you have a good team in Alexander Dillon and Alan. Thank You. Jeff N.

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Quick in and out.

Quick in and out.

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quick and easy didn't have to get out of the car

quick and easy didn't have to get out of the car

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Staff is always friendly, its always a fast service, and for all that is done the prices cant be beat!

Staff is always friendly, its always a fast service, and for all that is done the prices cant be beat!

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I always have a wonderful experience here, they don’t try to push other services on me. They are always pleasant, I will not use ...

I always have a wonderful experience here, they don’t try to push other services on me. They are always pleasant, I will not use another place for my car

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Though it took a while to get in cause there were ton of cars thats day I had great experince. Gentleman working computer was ve ...

Though it took a while to get in cause there were ton of cars thats day I had great experince. Gentleman working computer was very nice and helpful.

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Tech did not know how to reset my oil gauge on car, and his frustrations showed through so he just said well “ just let me help ...

Tech did not know how to reset my oil gauge on car, and his frustrations showed through so he just said well “ just let me help u pull out of here.”

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I was very satisfied with my visit. Service rep was very informative. Service was done in a timely manner

I was very satisfied with my visit. Service rep was very informative. Service was done in a timely manner

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Friendly workers and quick work told me what they were doing and showed me their finished product. Talked to my kids and made th ...

Friendly workers and quick work told me what they were doing and showed me their finished product. Talked to my kids and made them laugh. Nice bunch !

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I like coming to Valvoline Instant Oil Change because of the fast ,friendly service.They get you in & out & on your way in hardl ...

I like coming to Valvoline Instant Oil Change because of the fast ,friendly service.They get you in & out & on your way in hardly no time at all.

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Very friendly and knowledgeable.

Very friendly and knowledgeable.

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Everyone was great and very knowledgeable.

Everyone was great and very knowledgeable.

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employees friendly and knowledgeable

employees friendly and knowledgeable

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I stopped in just to see how long it had been since I had my oil changed....cause I did not have My sticker. The representative ...

I stopped in just to see how long it had been since I had my oil changed....cause I did not have My sticker. The representative was very polite and told me when I had the oil changed last. It did not need it yet...but the representative was nice enough to check and see if my oil was dirty and topped it off for Me! I always go to Valvaline...I just happened to have some Recalls on My Sonata and had taken it to Herrnstein to get the recalls and had them do My oil change for free. There is a long wait...that is why I like Vavoline...and you actually get to watch them change the oil! Everyone is always so Happy to Help You!

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Always happy with our service at this location. Very nice, quick, and knowledgeable.

Always happy with our service at this location. Very nice, quick, and knowledgeable.

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The techs were very knowledgeable and caught the debris in the air cannister. Was first oil change after purchase of vehicle, I ...

The techs were very knowledgeable and caught the debris in the air cannister. Was first oil change after purchase of vehicle, I trust them totally.

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The customer service was excellent. Very polite and helpful.

The customer service was excellent. Very polite and helpful.

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Quick and friendly service. A little pricey, but great service.

Quick and friendly service. A little pricey, but great service.

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Always friendly service and professional

Always friendly service and professional

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The staff is friendly and courteous. They exhibit great communication and teamwork skills.

The staff is friendly and courteous. They exhibit great communication and teamwork skills.

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I asked if I needed a serpentine belt and they said mine still looked good. I appreciated their honesty. Very friendly staff in ...

I asked if I needed a serpentine belt and they said mine still looked good. I appreciated their honesty. Very friendly staff in Chillicothe, OH. I will always come here.

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It's good service and fast.

It's good service and fast.

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Customer service was excellent and friendly and courteous people

Customer service was excellent and friendly and courteous people

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The employees are always friendly and smiling. They know me from only having my oil changed there and when I just need my air fi ...

The employees are always friendly and smiling. They know me from only having my oil changed there and when I just need my air filled in my tires they are happy to help. I will continue to recommend Valvoline to all I encounter in need of an oil change 😊

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Explained everything and showed me the conditions of my old parts. Did not pressure me into anything and gave me a discount on t ...

Explained everything and showed me the conditions of my old parts. Did not pressure me into anything and gave me a discount on the extras

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Quick, easy, I do not have to get out of my vehicle, can see on video screen what is being done underneath.

Quick, easy, I do not have to get out of my vehicle, can see on video screen what is being done underneath.

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Job was done in timely manner

Job was done in timely manner

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It was a good visit don't get me wrong. Everyone was professional and kind.. I just think the prices was a little high

It was a good visit don't get me wrong. Everyone was professional and kind.. I just think the prices was a little high

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professional.....quick.....friendly......quality products

professional.....quick.....friendly......quality products

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The staff explained everything they were doing, the extra oil this vehicle uses & why this is the best oil for this engine. Tha ...

The staff explained everything they were doing, the extra oil this vehicle uses & why this is the best oil for this engine. That's all any customer wants. Answers to our questions, so we understand the purchase. These guys are very good at it..

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The staff was very friendly and efficient. They do it in a quick manner and also check other things. It’s a little pricey but it ...

The staff was very friendly and efficient. They do it in a quick manner and also check other things. It’s a little pricey but it’s mostly worth it.

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I thought they did a great job and I really liked how they showed me the oil dip stick with the oil level after they had finishe ...

I thought they did a great job and I really liked how they showed me the oil dip stick with the oil level after they had finished.

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My experience was fantastic I really enjoyed the service that the crew made in servicing my truck !I always share my experienc ...

My experience was fantastic I really enjoyed the service that the crew made in servicing my truck !I always share my experience with my friends and try to be aware of someone who is in need of their car being serviced I always like to refer them to Valvoline

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Clean and Quick

Clean and Quick

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Good people

Good people

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Everything was great

Everything was great

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The staff was very quick and efficient.

The staff was very quick and efficient.

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friendliness of the staff

friendliness of the staff

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Always get in and out very quickly.

Always get in and out very quickly.

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not pressured to buy extras. done quickly

not pressured to buy extras. done quickly

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Representative gave a full explanation of services recommended for my vehicle and what was being done on behalf of the services ...

Representative gave a full explanation of services recommended for my vehicle and what was being done on behalf of the services I requested.

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Very courteous/ knowledgeable

Very courteous/ knowledgeable

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The service was great and the staff friendly

The service was great and the staff friendly

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Friendly efficient staff couldn't ask for more

Friendly efficient staff couldn't ask for more

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They helped me with a problem with my air filter cover and fixed the problem

They helped me with a problem with my air filter cover and fixed the problem

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I pulled into the lot at 6:18pm and was motioned in to the building at 7:02pm. They made sure to get a car in before me that wa ...

I pulled into the lot at 6:18pm and was motioned in to the building at 7:02pm. They made sure to get a car in before me that was there before me, but then pulled a car in a bay before me and I was there 15 minutes before that car. I understand that the other car was just rude and disrespectful, but it was disappointing. This is the second time in a row that the service has been subpar.

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STAFF WAS VERY PROFESSIONAL AND THOROUGH

STAFF WAS VERY PROFESSIONAL AND THOROUGH

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Had to long of a wait.

Had to long of a wait.

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The price 89.00.

The price 89.00.

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The staff was courteous and swift with their work.

The staff was courteous and swift with their work.

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They are very friendly and knowlegeable. Awesome service.

They are very friendly and knowlegeable. Awesome service.

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customer service was excellent and the experience was and always is excellent

customer service was excellent and the experience was and always is excellent

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Staff was friendly

Staff was friendly

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Chris , Ryan, Dusty, Steve are amazing. Courteous and very knowledgeable. They went the extra mile for us and it was appreciated ...

Chris , Ryan, Dusty, Steve are amazing. Courteous and very knowledgeable. They went the extra mile for us and it was appreciated. We will be back, and tell others. Highly impressed. BEST STAFF HERE!!

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I was in immediately and had absolutely no p

I was in immediately and had absolutely no p

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The time spent and they were quick to replace my headlight

The time spent and they were quick to replace my headlight

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Staff was great and gave me a good laugh

Staff was great and gave me a good laugh

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Good service

Good service

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Very good experience

Very good experience

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Great staff focus

Great staff focus

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we recently had trouble with our car starting and had it towed to a dealer where it was repaired and was told the problem was cr ...

we recently had trouble with our car starting and had it towed to a dealer where it was repaired and was told the problem was created by a clogged up air cleaner - you have always checked it and replaced it.

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The wait outside was longer than expected, not the fault of the staff who was all working very hard to keep up with the business ...

The wait outside was longer than expected, not the fault of the staff who was all working very hard to keep up with the business, they could use more staff and another bay in my opinion

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The staff was courteous and friendly. They seemed to really care about me rather than just say the proper customer service thing ...

The staff was courteous and friendly. They seemed to really care about me rather than just say the proper customer service things.

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No comment

No comment

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Because nobody in America deserves a perfect score for them there’d be nothing left to strive towards.

Because nobody in America deserves a perfect score for them there’d be nothing left to strive towards.

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Fast and very friendly.

Fast and very friendly.

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Very nice quick service!

Very nice quick service!

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Great quick service. Personable

Great quick service. Personable

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Service is great, I just feel like it’s a bit overpriced. It’s very convenient when you’re busy, but again the price is a bit hi ...

Service is great, I just feel like it’s a bit overpriced. It’s very convenient when you’re busy, but again the price is a bit high for an oil change.

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Because it was close to quitting time , I called ahead to see if they could have time to finish with my oil change with out hesi ...

Because it was close to quitting time , I called ahead to see if they could have time to finish with my oil change with out hesitating he said no problem stop by this was first time in this shop . Good Team work and I will stop by again

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They do great work

They do great work

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Service is always outstanding. Oil change is always quick and thorough.

Service is always outstanding. Oil change is always quick and thorough.

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no specifics, satisfied woth the service today. It takes a lot to score highly with me.

no specifics, satisfied woth the service today. It takes a lot to score highly with me.

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First time I've ever had a filter behind my glove compartment checked.

First time I've ever had a filter behind my glove compartment checked.

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The attendants we're very friendly. They made me feel like I was dealing with honest people. Very hard too find an honest place ...

The attendants we're very friendly. They made me feel like I was dealing with honest people. Very hard too find an honest place to have work done on your car. You definitely have a life time customer here.

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I was satisfied.

I was satisfied.

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Always professional, friendly, patient and happy to explain answers to any questions I have.

Always professional, friendly, patient and happy to explain answers to any questions I have.

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Quick service, fair price, respectfull staff, and clean environment.

Quick service, fair price, respectfull staff, and clean environment.

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The staff that work there were extremely polite and friendly and made it a great experience!

The staff that work there were extremely polite and friendly and made it a great experience!

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Valvoline has always been knowledgeable, kind, and courteous to me...

Valvoline has always been knowledgeable, kind, and courteous to me...

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No wait. Friendly staff.

No wait. Friendly staff.

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I was well satisfeid and have no problems with the service I recieved

I was well satisfeid and have no problems with the service I recieved

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Very efficient, effective and friendly.

Very efficient, effective and friendly.

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Service tech removed air filter and ask if I wanted to replace it. It was clean, only 2 months old.

Service tech removed air filter and ask if I wanted to replace it. It was clean, only 2 months old.

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Very fast service

Very fast service

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The last couple of times I have been there I was given a discount t for being a state employee and was able to use my coupon too ...

The last couple of times I have been there I was given a discount t for being a state employee and was able to use my coupon too. I never asked for a state employee discount before, it was just given to me. I advised Colin that I was a state employee on this visit and presented a coupon and he said he couldn’t give me both. I advised him that in the past I was given both and he advised it shouldn’t have happened. He did give me the better discount for the two, but he just wasn’t very friendly.You also have an employee who has a small speech impediment and seems a little challenged, but is the nicest, hardest worker there. Not only was he a hard and polite worker this time, but he is every time I’m there. But, you have another employee that “talks down to him” every time I’m there and is openly rude to him, almost acts discusted with him.

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I've been using valvoline since they came to Chillicothe. I like the staff and the thorough service.

I've been using valvoline since they came to Chillicothe. I like the staff and the thorough service.

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I have to say when you "need to get the job done, and right now" -- this is the place to go. I am always treated well at this lo ...

I have to say when you "need to get the job done, and right now" -- this is the place to go. I am always treated well at this location. Alex and Colin took great care of me during this last visit, and I needed a LOT done to get the car ready for winter. Huge expense, for sure, because of the things I needed done, but discounts were applied and the work was done quickly and efficiently! Colin and Alex are "the guys" to see!

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Quick and easy. No hassle to buy extras.

Quick and easy. No hassle to buy extras.

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It cost me over $100 for a synthetic oil change. I think that is too high. I work in the energy industry and know what synthetic ...

It cost me over $100 for a synthetic oil change. I think that is too high. I work in the energy industry and know what synthetic oil prices are. I understand the labor involved but crude has not went up that much. I may try to find a better option for my next service. It’s too bad because I like to support local businesses.

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This is my first time doing it without my husband so I needed help and trusted employee to guide me thru everything including re ...

This is my first time doing it without my husband so I needed help and trusted employee to guide me thru everything including resetting my oil thing for next time. They were very nice and easy to work with so I will be back!

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Polite staff. Quality job.

Polite staff. Quality job.

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Took time to explain what was needed and why.

Took time to explain what was needed and why.

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They didn’t check my differential fluid

They didn’t check my differential fluid

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I had taken my truck and a friends truck to Valvoline for oil changes. Both were completed quickly and efficiently. The staff at ...

I had taken my truck and a friends truck to Valvoline for oil changes. Both were completed quickly and efficiently. The staff at the Valvoline service are Always friendly, explain everything the are doing and if any other items need attention or repair. This is the best service I have found in this area.

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It is an overall good experience. I like being able to sit in the car and be informed of what services are being provided. It ...

It is an overall good experience. I like being able to sit in the car and be informed of what services are being provided. It is quick and easy and I trust the expertise.

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Staff is always friendly, efficient and personable....good people working at this location

Staff is always friendly, efficient and personable....good people working at this location

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Friendly knowledgeable staff. Cameras so I can everything they are down below the truck is awesome. Obvious communication betw ...

Friendly knowledgeable staff. Cameras so I can everything they are down below the truck is awesome. Obvious communication between employees for safety and thoroughness was apparent during the visit.

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Pricing to high can receive the same service with tire rotation for less money. Expect value and efficiency when using a quick o ...

Pricing to high can receive the same service with tire rotation for less money. Expect value and efficiency when using a quick oil change service.

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Great bunch of people.

Great bunch of people.

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Only game in town for me, because there is no other.

Only game in town for me, because there is no other.

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Not convinced that my vehicles get greased at all zerts on driveline and steering components at any quick lube services. Not jus ...

Not convinced that my vehicles get greased at all zerts on driveline and steering components at any quick lube services. Not just valvoline.

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Been coming here awhile and should have on file the type of oil we have used. Sent my husband in with my car and they used premi ...

Been coming here awhile and should have on file the type of oil we have used. Sent my husband in with my car and they used premium oil and charged $20 higher than I normally pay and that was even with a $10 coupon. Not happy. Will second guess myself whether I return.

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Always a pleasure going there!!! Love all the guys and they are always courteous and a joy to deal with!!!

Always a pleasure going there!!! Love all the guys and they are always courteous and a joy to deal with!!!

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Professional, courteous service.

Professional, courteous service.

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Staff was very friendly, didn't feel pressured but made recommendations. They also were helpful in fixing my skid plate that cam ...

Staff was very friendly, didn't feel pressured but made recommendations. They also were helpful in fixing my skid plate that came loose.

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Some customer pulled up that was friends with staff. They were more concerned with friend than me. I didn't care, my oil was bri ...

Some customer pulled up that was friends with staff. They were more concerned with friend than me. I didn't care, my oil was bring changed, they just failed to check my air filter. I got one at auto zone and replaced myself. They usually ask if I want it replaced, but not this time.

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They already had my oil drained and stuff before a price was quoted. By time price was given it was to late and had to do it. Bu ...

They already had my oil drained and stuff before a price was quoted. By time price was given it was to late and had to do it. But 73 dollars for 5 quarts of oil and a filter is ridiculous. They said cause of convenience. Convenience for who. Same thing at walmart for 39.99 and there prices are on the wall where there is no pricing anywhere in there. If they would have said 73 dollars before they started I would have left guarenteed.

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Staff is alwals friendly and do good work

Staff is alwals friendly and do good work

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QUICK EASY AFFORDABLE ! THE CREW WAS SUPER NICE AND HELD GREAT CONVERSATION ! VERY PLEASED AND WILL BE RETURNING FOR MY NEXT OIL ...

QUICK EASY AFFORDABLE ! THE CREW WAS SUPER NICE AND HELD GREAT CONVERSATION ! VERY PLEASED AND WILL BE RETURNING FOR MY NEXT OIL CHANGE .

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Very nice guys

Very nice guys

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i am always in a hurry so just being able to pull in and not even have to get out of my car is very convenient. i am always plea ...

i am always in a hurry so just being able to pull in and not even have to get out of my car is very convenient. i am always please with how fast the oil change is compared to other shops.

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The price quoted for a synthetic oil change was about 89 dollars the Suburu dealer charges less and had a 59 dollar special goin ...

The price quoted for a synthetic oil change was about 89 dollars the Suburu dealer charges less and had a 59 dollar special going. Your service guy tried his best to get the price closer and I appreciate him. I will be taking my car to the dealership from now on.

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Quick friendly service also very personal. Well worth it

Quick friendly service also very personal. Well worth it

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All employees were professional and pleasant.wonderful experience. Was excited to have a $7 off email coupon to bring down cost.

All employees were professional and pleasant.wonderful experience. Was excited to have a $7 off email coupon to bring down cost.

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Great service and friendly people

Great service and friendly people

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Cheerful happy happy customer service and well done

Cheerful happy happy customer service and well done

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Promptness of service and speed of service

Promptness of service and speed of service

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Quick and convenient

Quick and convenient

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I don’t want to be Specific and get someone in trouble but when employees are on the work floor they need to be focused on the ...

I don’t want to be Specific and get someone in trouble but when employees are on the work floor they need to be focused on the job at hand and not caught up in gossip or drama.

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The vibe just doesn’t seem the same, staff was friendly but not like they used to be..

The vibe just doesn’t seem the same, staff was friendly but not like they used to be..

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Workers are always polite, friendly, and safety oriented. Though pricey for an oil change, the service is done quickly, efficien ...

Workers are always polite, friendly, and safety oriented. Though pricey for an oil change, the service is done quickly, efficiently and thoroughly. The employees make me feel valued as a person and a customer, and treat me no differently as an older person than they treat the attractive younger driver in the next bay...something l truly appreciate. The Chillicothe, Ohio Bridge Street location of Valvoline is a well disciplined , well run establishment.

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It was very fast and the guys were super nice/polite.

It was very fast and the guys were super nice/polite.

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no waiting

no waiting

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The price for the oil change is $25-$30 more than other facility in my area. And, pirce has gone up each time I return for the s ...

The price for the oil change is $25-$30 more than other facility in my area. And, pirce has gone up each time I return for the same service.

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Staff is always very friendly.Usually never have to wait.Get you on & out quickly.

Staff is always very friendly.Usually never have to wait.Get you on & out quickly.

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Over-all knowledge of the staff was refreshing. Didn’t have to wait. Liked the fact I didn’t have to get out of my car.

Over-all knowledge of the staff was refreshing. Didn’t have to wait. Liked the fact I didn’t have to get out of my car.

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I take my company vehicle and my wife takes our car there also. Have used them since opening. Have never had a bad experience. T ...

I take my company vehicle and my wife takes our car there also. Have used them since opening. Have never had a bad experience. They explain things and are good at what they do. I am impressed that they put your keys in the box while servicing, Good way to protect your employees. Safety First !

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I have an older CRV (2011) it needed a filter and I was notified that it was not available because they are not supplied items f ...

I have an older CRV (2011) it needed a filter and I was notified that it was not available because they are not supplied items for older vehicles (beyond 2015) any longer. They did tell me if I purchased it at the local Advanced Auto that they would replace it for me but I think you need to provide the older products as well.

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Easy and fast

Easy and fast

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Waited outside in line. When it was my time to pull in, the asst manager had me switch spots with the truck next to me, which pu ...

Waited outside in line. When it was my time to pull in, the asst manager had me switch spots with the truck next to me, which put him in the service bay sooner, and had me wait longer than that truck, and a vehicle that arrived after me. The truck and the other vehicle were done before me. During the oil change, the "mechanic" who was under the hood stated several different times that he didn't remember if he put oil in my car. This does the exact opposite of instilling confidence.

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It was the best oil change experience!!!

It was the best oil change experience!!!

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I hardly ever rate any establishment that highly. There's always room for improvement

I hardly ever rate any establishment that highly. There's always room for improvement

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Incredibly fast and complete service at a fair price.

Incredibly fast and complete service at a fair price.

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Expensive!!!

Expensive!!!

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they saw a problem with a belt that needed fixed

they saw a problem with a belt that needed fixed

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We pulled up and was waiting the bay came open and we started to pull in and was stopped and told to move and the car in the nex ...

We pulled up and was waiting the bay came open and we started to pull in and was stopped and told to move and the car in the next lane go because they were hear first and the truck in front of them was going to take 2 more minutes. We were not given a price at all we assumed it would be $20-25 and we had a 5 off coupon we could have gotten our oil changed anywhere for $20-25 and you charged 43

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Quick and efficient

Quick and efficient

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Very satisfied. Radiator needed a flush on my daily driver.

Very satisfied. Radiator needed a flush on my daily driver.

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The only instant oil change service in town.

The only instant oil change service in town.

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Price, convenience, friendly staff, fast service...overalll, value received!

Price, convenience, friendly staff, fast service...overalll, value received!

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Fast and courteous service

Fast and courteous service

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Friendly, knowledgeable, courteous and fast

Friendly, knowledgeable, courteous and fast

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Staff very informative, not pushy, very polite, quick service in and out.

Staff very informative, not pushy, very polite, quick service in and out.

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Great bunch of people, friendly , curtious , helpful, always came here when it was TLC, switched to Vavolene . ..will continu ...

Great bunch of people, friendly , curtious , helpful, always came here when it was TLC, switched to Vavolene . ..will continue to come, no need to go elsewhere

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Excellent service and friendly staff. They are always very helpful.

Excellent service and friendly staff. They are always very helpful.

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The tech keeps you informed on your status of your vehicle. The things that should be checked and serviced, to keep you in top r ...

The tech keeps you informed on your status of your vehicle. The things that should be checked and serviced, to keep you in top running condition.

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The guys are usually attentive and quick on the job. Close to closing time and the three of them helped each well and no noticib ...

The guys are usually attentive and quick on the job. Close to closing time and the three of them helped each well and no noticible complaining.

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Good service, great people

Good service, great people

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Service is always quick and efficient and the employees helpful and friendly.

Service is always quick and efficient and the employees helpful and friendly.

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Fast service. Courtesy staff.

Fast service. Courtesy staff.

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Fast, efficient, friendly service.

Fast, efficient, friendly service.

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Friendly and no pressure. They explained everything.

Friendly and no pressure. They explained everything.

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The crew was excellent on their communication skills....I didn't wait long at all as I pulled they took me in less than 10 secon ...

The crew was excellent on their communication skills....I didn't wait long at all as I pulled they took me in less than 10 seconds....no pressure, no stress very kind

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Staff we're just good guys

Staff we're just good guys

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Everything could always be better.

Everything could always be better.

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Loved the convenience and not having to wait long was fantastic. Thought services was a little pricey.

Loved the convenience and not having to wait long was fantastic. Thought services was a little pricey.

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Staff were friendly, they suggested services without being pushy. Kept me informed of what they were doing

Staff were friendly, they suggested services without being pushy. Kept me informed of what they were doing

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I didn’t know it was going to cost me $80 to have my oil changed until they already started changing my oil. That was even with ...

I didn’t know it was going to cost me $80 to have my oil changed until they already started changing my oil. That was even with a $15 coupon!

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No specific reason, I was very satisfied

No specific reason, I was very satisfied

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I had a coupon for 19.99 the person led me to believe that was the price she then said she used the 15.oo coupon and told me i o ...

I had a coupon for 19.99 the person led me to believe that was the price she then said she used the 15.oo coupon and told me i owed 57.00 because i had previously putchased a max oil change which i know that is not correct i would never have paid that much for an oil change .l told her l did the 19.99 oil change and she gave it to me but she was not happy

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They were very polite, knowledgeable, and quick on service.

They were very polite, knowledgeable, and quick on service.

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They check and double check everything. They have the team concept down and work extremely well together. Oil changes are very i ...

They check and double check everything. They have the team concept down and work extremely well together. Oil changes are very important to me and I’m extremely confident Valvoline does an excellent job.

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Very courteous and knowledgeable staff. Very professional

Very courteous and knowledgeable staff. Very professional

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Price discrepancy.

Price discrepancy.

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The concept and convenience of this business is a good idea. I have used this service many times, however, I will not return aga ...

The concept and convenience of this business is a good idea. I have used this service many times, however, I will not return again. I have noticed on ALL 3 of our vehicles after oil changes they are low on oil. Also, my daughters car (my car) only had 2,000 miles on the oil change and her oil is very dirty looking. The mechanic said it is most likely because when they changed the oil they didn’t Change the filter. The cost is higher for the convenience of it, and I wouldn’t mind to pay it if I felt 100% confident in their service and I no longer do.

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very friendly and quick!

very friendly and quick!

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The price but my truck take additional 4 Quarts of oil but that’s how it goes

The price but my truck take additional 4 Quarts of oil but that’s how it goes

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Very nice staff ..that explained everything to me and asked if I had any questions. Enjoy the fact I can sit in my car. Quick ...

Very nice staff ..that explained everything to me and asked if I had any questions. Enjoy the fact I can sit in my car. Quick in and out. Highly recommended to my friends and family.

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Fast the workers all where nice and seemed to like there job .was there for about 20 mins or less very very happy with them

Fast the workers all where nice and seemed to like there job .was there for about 20 mins or less very very happy with them

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It was quick and the workers were very friendly.

It was quick and the workers were very friendly.

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The staff were too into their social conversations with each other. The guy that checked me out did not speak at all. Told me th ...

The staff were too into their social conversations with each other. The guy that checked me out did not speak at all. Told me the price, took my card, handed my paperwork and sticker and continued to talk about his plans for after work with other coworkers. This is not the service I usually get

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The staff at valvoline Chillicothe,ohio are very friendly and will answer any questions you may have, and if they messed up they ...

The staff at valvoline Chillicothe,ohio are very friendly and will answer any questions you may have, and if they messed up they will fix the problem, they take time with their clients.

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They r very professional and courtesy I usually do not have to wait or even get out of my car.

They r very professional and courtesy I usually do not have to wait or even get out of my car.

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WAY TOO EXPENSIVE! Wondering if I can purchase oil myself and ask staff to use it instead of paying to use valvolines. 70 dollar ...

WAY TOO EXPENSIVE! Wondering if I can purchase oil myself and ask staff to use it instead of paying to use valvolines. 70 dollars with a coupon for air fill in tires and oil change? Crazy...

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All the employees are polite and nice. They always go the extra mile to ensure satisfaction

All the employees are polite and nice. They always go the extra mile to ensure satisfaction

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I can't tell you how happy I am with Alex! He *ALWAYS* takes such great care of my car and any concerns/issues I may have with m ...

I can't tell you how happy I am with Alex! He *ALWAYS* takes such great care of my car and any concerns/issues I may have with my older Toyota Camry! I trust him, and he's a wonderful young man who is always so honest and helpful!

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They are always polite, kind, and knowledgeable.

They are always polite, kind, and knowledgeable.

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I have had my oil changed here last several times and been satisfied each time.

I have had my oil changed here last several times and been satisfied each time.

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I loved the staff and they did such a great job. The only reason I’d say I wasn’t highly satisfied was because of the price. I c ...

I loved the staff and they did such a great job. The only reason I’d say I wasn’t highly satisfied was because of the price. I could have paid $20 less at a dealership.

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I was very satisfied

I was very satisfied

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Too expensive!!!

Too expensive!!!

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Quick, reliable service. Good price point.

Quick, reliable service. Good price point.

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Crew was doing a fine with the oil change, just felt pressured to upgrade oil and have transmission service done. Other than tha ...

Crew was doing a fine with the oil change, just felt pressured to upgrade oil and have transmission service done. Other than that, they did a great job.

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Always use the location in Chillicothe on Bridge Street. Everyone there is always friendly and helpful. Always personable and jo ...

Always use the location in Chillicothe on Bridge Street. Everyone there is always friendly and helpful. Always personable and joking while being professional and timely. They actually manage to make getting oil changes and other services a fun experience. Great group of people there!

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Friendly staff, explains everything as they go, really satisfied will come again & recommend others.

Friendly staff, explains everything as they go, really satisfied will come again & recommend others.

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The staff is always very friendly and the service is quick and easy. Thanks guys!!!

The staff is always very friendly and the service is quick and easy. Thanks guys!!!

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Friendly. Fast overall good experience synthetic oil a little pricey some of us strict budget -only negative

Friendly. Fast overall good experience synthetic oil a little pricey some of us strict budget -only negative

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the valvoline team seem to know what were doing. they kept very busy, and got me in and out very quick. i was very satisfied wit ...

the valvoline team seem to know what were doing. they kept very busy, and got me in and out very quick. i was very satisfied with them, i will see them in about 3000 mile , for another oil change.

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Didn’t discuss prices or answer questions about the different oils

Didn’t discuss prices or answer questions about the different oils

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Price was a little high.

Price was a little high.

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It was quick and the staff was friendly and explained everything clearly

It was quick and the staff was friendly and explained everything clearly

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Price and speed .

Price and speed .

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is very pricey

is very pricey

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I think a business could always be better

I think a business could always be better

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I like getting to a place and being served immediately instead of having to wait for an hour or more.

I like getting to a place and being served immediately instead of having to wait for an hour or more.

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They keep offering services for my vehicle that I’m not interested in and if I was interested I would inquire when I arrive.

They keep offering services for my vehicle that I’m not interested in and if I was interested I would inquire when I arrive.

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Very friendly staff ... and never once was i ever pressured to buy more service. They only recommended and showed me what my tra ...

Very friendly staff ... and never once was i ever pressured to buy more service. They only recommended and showed me what my transmisdion looked like in my car andvwhat it should look like.

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Friendly and fast.

Friendly and fast.

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$60 for an oil change after a $7 coupon was used is ridiculous. Tire Discounters does the same exact oil change with Valvoline o ...

$60 for an oil change after a $7 coupon was used is ridiculous. Tire Discounters does the same exact oil change with Valvoline oil for $34! There are no prices posted anywhere, if I would have known it was so pricey I wouldn't have waited the 25 minutes in line to have my service done. I have an Elantra, 4 door, 4 cylinder car that I purchased the synthetic blend oil. No reason for it to be that expensive.. I won't go back, I'll wait the hour & a half next time for Tire Discounters

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Very satisfied

Very satisfied

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Only fast service center in town.

Only fast service center in town.

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I keep coming back. Satisfied customer.

I keep coming back. Satisfied customer.

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Very friendly service

Very friendly service

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The employees were awesome. I felt like I was part of a family. I’ve talked about how impressed I was with my experience almo ...

The employees were awesome. I felt like I was part of a family. I’ve talked about how impressed I was with my experience almost daily!!

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$80 is ridiculous for an oil change

$80 is ridiculous for an oil change

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Quick, simple, reliable. No issues on my end.

Quick, simple, reliable. No issues on my end.

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The technician explained all my options of the oil change. Once I entered the service bay, my tires were all aired up quickly, t ...

The technician explained all my options of the oil change. Once I entered the service bay, my tires were all aired up quickly, the oil was being drained, as I watched it on the screen & at the same time fluids were being checked. They work great as a team, getting customers in & out within a short time period.

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Easy with excellent customer service

Easy with excellent customer service

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No waiting around they got right on it.

No waiting around they got right on it.

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I love going here, its funny to not dread getting an oil change.

I love going here, its funny to not dread getting an oil change.

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Came in to have radiator checked. Everything wonderful & the staff was honest. Didn't try to sell me a radiator flush when I di ...

Came in to have radiator checked. Everything wonderful & the staff was honest. Didn't try to sell me a radiator flush when I didn't need one.

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I never feel pressured to purchase additional services and staff is always pleasant.

I never feel pressured to purchase additional services and staff is always pleasant.

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Even with a $12 coupon it was still 98.00 for an oil Change ! Can get it for 40 at a dealer ! Paying double because I have to wo ...

Even with a $12 coupon it was still 98.00 for an oil Change ! Can get it for 40 at a dealer ! Paying double because I have to work on Saturday and have to get oil change !

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good all around service

good all around service

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Quick and convenient. Very affordable using coupons.

Quick and convenient. Very affordable using coupons.

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Bathroom was locked, headlight was not n stock took a little extra time

Bathroom was locked, headlight was not n stock took a little extra time

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Fast curious well mannered

Fast curious well mannered

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it seemed high for the service i received

it seemed high for the service i received

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Wait outside was extremely long. I was directed to s bay and then had 2 people who came after me get service and leave while I w ...

Wait outside was extremely long. I was directed to s bay and then had 2 people who came after me get service and leave while I was waiting

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They checked air in tires which was low during cold weather and made sure I had enough fluids to get thru cold spell. Received a ...

They checked air in tires which was low during cold weather and made sure I had enough fluids to get thru cold spell. Received a smile and great attitude. Single older woman and they made me feel very confident when I left.

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Wayne and Hunter were very professional, friendly and personable. It was a very quick service time under 13 minutes! I was very ...

Wayne and Hunter were very professional, friendly and personable. It was a very quick service time under 13 minutes! I was very pleased.

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Courteous & professional staff

Courteous & professional staff

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Staff was very polite and efficient.

Staff was very polite and efficient.

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Staff is always courteous and very knowledgeable. Apologized for the long wait but I knew that it was going to be a while when ...

Staff is always courteous and very knowledgeable. Apologized for the long wait but I knew that it was going to be a while when I pulled in. Service was excellent as always!

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This visit, I just needed air added to my tires and fluids topped off. I did not have to wait and so happy and convenient to ge ...

This visit, I just needed air added to my tires and fluids topped off. I did not have to wait and so happy and convenient to get right in.

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Not one negative event or situation. Very friendly and quick.

Not one negative event or situation. Very friendly and quick.

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The guys and gals are always so nice and I feel they help me make good choices to keep my car running better and longer.

The guys and gals are always so nice and I feel they help me make good choices to keep my car running better and longer.

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Alan was so polite and quick with my service. He took care of it personally because I called ahead. Great service and extremely ...

Alan was so polite and quick with my service. He took care of it personally because I called ahead. Great service and extremely fast. I will definitely be coming back for all other work here. I will also be asking for Alan every time I come back.

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More expensive than competitors that offer the same product/service. Checked tires, but one was 5 lbs lower than the rest.

More expensive than competitors that offer the same product/service. Checked tires, but one was 5 lbs lower than the rest.

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I was satisfied question isn't correct

I was satisfied question isn't correct

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the employees are friendly,they are smart,they are not pushy,do quick work and i like valvoline oil. the price is fair.

the employees are friendly,they are smart,they are not pushy,do quick work and i like valvoline oil. the price is fair.

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It was really quick and the customer service was very pleasant and very helpful

It was really quick and the customer service was very pleasant and very helpful

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I had never been to Valvoline instant oil change before, but I got right in. I stayed in my car while they gathered my info & ex ...

I had never been to Valvoline instant oil change before, but I got right in. I stayed in my car while they gathered my info & explained the prices for different grades of oil. I was impressed by how each worker had a specific job to do & did it with speed & accuracy. They were all very considerate. I was in & out within 20 minutes. I highly recommend them.

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Staff was courteous and fun. We even had a wiper part we were intending to change when we got home and the manager did it for u ...

Staff was courteous and fun. We even had a wiper part we were intending to change when we got home and the manager did it for us! Very cool

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timing of the work completed

timing of the work completed

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Great, friendly service, I really enjoy staying in my truck while the service is taking place

Great, friendly service, I really enjoy staying in my truck while the service is taking place

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very quick and super nice man that waited on me

very quick and super nice man that waited on me

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Quick and professional service.

Quick and professional service.

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Very nice explained everything

Very nice explained everything

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I was in and out in about 15 minutes. This is worth a lot to me as my time is valuable. However, I think the price is a bit high ...

I was in and out in about 15 minutes. This is worth a lot to me as my time is valuable. However, I think the price is a bit high compared to other oil change places. At Wal-Mart it is less than $25, but you do have to wait for an hour sometimes but of course you could shop and spend more $ :)

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I was satisfied

I was satisfied

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Nice Staff

Nice Staff

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They repeated some of the sales pitch items a couple of times.

They repeated some of the sales pitch items a couple of times.

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Quick, friendly, and knowledgeable staff. Best service place I have went to yet.

Quick, friendly, and knowledgeable staff. Best service place I have went to yet.

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I was in and out in under 10 minutes, and the price was just right. I love using Valvoline because it is so convenient, right b ...

I was in and out in under 10 minutes, and the price was just right. I love using Valvoline because it is so convenient, right by my house, and I don’t have to pay a fortune or get told all of what is potentially wrong with my vehicle.

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They are fast friendly and funny! Where else can you go and get entertained while getting your oil changed.

They are fast friendly and funny! Where else can you go and get entertained while getting your oil changed.

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This was my first visit and I'm a fan! I'll be back :)The customer service was excellent! The staff was friendly and on the jo ...

This was my first visit and I'm a fan! I'll be back :)The customer service was excellent! The staff was friendly and on the job!I love the fact that I could stay in my car and catch up on emails and return phone calls for work while getting my oil changed.

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The service tech was fantastic. We had a minor issue with a radiator hose and they identified it and provided information on re ...

The service tech was fantastic. We had a minor issue with a radiator hose and they identified it and provided information on repair. Great job!

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Friendly staff

Friendly staff

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The service was quick and everyone was informative of what they were doing and when other things needed attended to with further ...

The service was quick and everyone was informative of what they were doing and when other things needed attended to with further mileage.

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Excellent customer service

Excellent customer service

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I felt like the prices were a little on the high side compared to local competitors

I felt like the prices were a little on the high side compared to local competitors

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They always explain what they are doing and replaced my drain plug because it was worn

They always explain what they are doing and replaced my drain plug because it was worn

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Trouble free service with no hidden costs or fees! Fast, friendly and courteous. Checked (and went over) everything with me!! ...

Trouble free service with no hidden costs or fees! Fast, friendly and courteous. Checked (and went over) everything with me!!

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After my visit there has been a burnt smell. I believe that oil was spilled inside and is continuing to cause this smell. It's n ...

After my visit there has been a burnt smell. I believe that oil was spilled inside and is continuing to cause this smell. It's not pleasant.

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Get what I wanted and never any surprises

Get what I wanted and never any surprises

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Quick and courteous service.

Quick and courteous service.

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Fast, friendly service

Fast, friendly service

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Courteous, friendly, fast service and I didn't have to get out of my car or feel pressured to buy more than what I came for.

Courteous, friendly, fast service and I didn't have to get out of my car or feel pressured to buy more than what I came for.

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The crew was very friendly and quick. The lead guy was courteous and knowledgeable. He also helped me find a coupon that I neede ...

The crew was very friendly and quick. The lead guy was courteous and knowledgeable. He also helped me find a coupon that I needed since I was paying for 2 oil changes that day (one for my car and one for my daughters car at the same time).

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I was greeted at the beginning and the serviceman talked me through the entire process. The young man that did the service up t ...

I was greeted at the beginning and the serviceman talked me through the entire process. The young man that did the service up top also walked me through what he was doing. Both were very friendly and kind. No issues at all.

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Came in to take advantage of the 19.99 oil change I had an online coupon for..was very explicit about getting that priced oil ch ...

Came in to take advantage of the 19.99 oil change I had an online coupon for..was very explicit about getting that priced oil change and no other services. To your staffs credit they did not pressure me for any other services. I have stopped going to Jiffy Lube due to thier constant pressure and sales pitches. AIso like sitting in the car while the oil is changed. I will seek services there again if coupons are available online.,otherwise I will change the oil myself.

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I always appreciate the timely service and good quality work. The technician also remembered me from previous visits and I was ...

I always appreciate the timely service and good quality work. The technician also remembered me from previous visits and I was impressed by that. The Jeep Patriot I get serviced is a company vehicle that I use since I am a director of operations for a large Helicopter EMS company. I have spoken to our fleet manager and recommended our entire fleet be serviced at Valvoline due to the consistent good service I receive there.

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It was an oil change...nothing life changing.

It was an oil change...nothing life changing.

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Was in a hurry and there was no wait time, allowing me to make my appt on time.

Was in a hurry and there was no wait time, allowing me to make my appt on time.

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Went smoothly & quickly

Went smoothly & quickly

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excellent customer service and knowledge associates

excellent customer service and knowledge associates

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I love the fast, friendly service

I love the fast, friendly service

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I always come here to have my oil changed because I feel like they are honest with me and wants my vehicle in tip top shape so i ...

I always come here to have my oil changed because I feel like they are honest with me and wants my vehicle in tip top shape so it doesn’t leave me stranded. I have 3 vehicles I bring here.

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price to high

price to high

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$75 is a lot to pay for oil change and tire rotation, but I like the convenience of your facility. The staff speaks very quickl ...

$75 is a lot to pay for oil change and tire rotation, but I like the convenience of your facility. The staff speaks very quickly and it is sometimes hard to understand what they are saying... it could be my hearing. I would suggest they slow down a little when explaining to their older clients.

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Great Job !!!!!!

Great Job !!!!!!

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Fast service. Friendly staff. No pressure.

Fast service. Friendly staff. No pressure.

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Everyone was friendly and professional and continued checking with us during our wait

Everyone was friendly and professional and continued checking with us during our wait

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It's quick and they all know what they are doing.

It's quick and they all know what they are doing.

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fast, friendly service!

fast, friendly service!

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very fast with nice people

very fast with nice people

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Quick, efficient serviceExplanation of services and pricesFriendly employees

Quick, efficient serviceExplanation of services and pricesFriendly employees

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Staff was very pricessional but the cost of the oil change is outrangeous, even with a $12 discount.

Staff was very pricessional but the cost of the oil change is outrangeous, even with a $12 discount.

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Same fast service as I always get.

Same fast service as I always get.

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Great customer service and quick oil change.

Great customer service and quick oil change.

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Staff was very friendly.

Staff was very friendly.

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I love the staff at this valvoline. Very friendly and very fast!

I love the staff at this valvoline. Very friendly and very fast!

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It's just a oil change

It's just a oil change

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They did not do a light check. As a result of that, I did get pulled over by law-enforcement and advised that a brake light was ...

They did not do a light check. As a result of that, I did get pulled over by law-enforcement and advised that a brake light was out. No ticket issued. A warning. Whew

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Always friendly and helpful and it is so convenient. The work done is great and all of my questions are answered

Always friendly and helpful and it is so convenient. The work done is great and all of my questions are answered

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You are expensive! The poster in waiting room had an offer for a discount which expired in 2015 and the coupon i had on me had ...

You are expensive! The poster in waiting room had an offer for a discount which expired in 2015 and the coupon i had on me had expired a few days ago. i spend too much there too often to not be able to use coupon...maybe i need to return to Jiffy Lube...

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Customer Service and ease/ speed of oil change. They checked everything

Customer Service and ease/ speed of oil change. They checked everything

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Pricing

Pricing

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Great service price could be a little cheaper but the service was excellent

Great service price could be a little cheaper but the service was excellent

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No waiting this time. Very courteous staff. Helpful. Fast. Friendly. Nice that I had the coupon. Too bad it seems each tim ...

No waiting this time. Very courteous staff. Helpful. Fast. Friendly. Nice that I had the coupon. Too bad it seems each time I stop in for service, there are so many new faces. Would like to see and get to know some of the same staff. Makes it appear you have a high turnover of employees. That makes me wonder about your company.

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A great bunch. Of people

A great bunch. Of people

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Have always gotten fast & quality service.

Have always gotten fast & quality service.

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Friendly, Professional and Timely...

Friendly, Professional and Timely...

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So friendly, I own 5 cars, and I take 4 of them here, the service is all over the place, this time it was amazing. So friendly a ...

So friendly, I own 5 cars, and I take 4 of them here, the service is all over the place, this time it was amazing. So friendly and nice

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Guy was friendly and it was fast.

Guy was friendly and it was fast.

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There is always room for improvement.

There is always room for improvement.

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I was in a hurry pulled right in the tek was fast and knowledgeable only took 10 minutes and I was on my way

I was in a hurry pulled right in the tek was fast and knowledgeable only took 10 minutes and I was on my way

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Very courteous, polite. Always asks about other services and explains it very well.If I have questions and they wouldn't know, t ...

Very courteous, polite. Always asks about other services and explains it very well.If I have questions and they wouldn't know, they will ask someone else who does. Love the place

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They were very busy - but quickly took care of each customer. The staff is always very friendly. I've been there several times ...

They were very busy - but quickly took care of each customer. The staff is always very friendly. I've been there several times with both our cars and we're always very satisfied with the quick service and friendly staff!!!

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Fast and friendly willing to listen to your questions.

Fast and friendly willing to listen to your questions.

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Great and Friendly workers

Great and Friendly workers

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The employees are always friendly and professional.

The employees are always friendly and professional.

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Staff was very friendly. I liked staying in my car. Previously used Walmart for years and waited 2 hours plus. Will definitely b ...

Staff was very friendly. I liked staying in my car. Previously used Walmart for years and waited 2 hours plus. Will definitely be back!!

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They know what they are doing and care.

They know what they are doing and care.

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I will defiantly return! This was my first visit to valvoline! I usually goto tire discounters and it takes an hour or two with ...

I will defiantly return! This was my first visit to valvoline! I usually goto tire discounters and it takes an hour or two with a appointment for my car to be finished. Loved the quick service of valvoline.

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Very good customer service.

Very good customer service.

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It's so nice to go somewhere and be treated so nice! You have an exceptional group working for you, I seriously can't say enough ...

It's so nice to go somewhere and be treated so nice! You have an exceptional group working for you, I seriously can't say enough about how awesome they are!

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Friendly and highly efficient service. I was not pressed to purchase other services. At a location in Columbus, OH on Polaris ...

Friendly and highly efficient service. I was not pressed to purchase other services. At a location in Columbus, OH on Polaris Parkway I have become quite annoyed at the upselling and solicitation for other products and services. At this location, they made me away of maintenance schedules and services offered but no hard sell. The staff was excellent.

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Was priced a little higher than I anticipated

Was priced a little higher than I anticipated

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This is an awesome place. The staff is quick, efficient, friendly, and with all of these qualities, makes my visit better.

This is an awesome place. The staff is quick, efficient, friendly, and with all of these qualities, makes my visit better.

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Staff and manager were very knowledgeable and kind.

Staff and manager were very knowledgeable and kind.

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The staff is friendly and makes the visit enjoyable. Super quick service.

The staff is friendly and makes the visit enjoyable. Super quick service.

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I was very pleased with the quick efficient service. I am typically overdue for an oil change when I get one because of the timi ...

I was very pleased with the quick efficient service. I am typically overdue for an oil change when I get one because of the timing and inconvenience. This business will definitely help me be more timely in taking care of my vehicle.

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Fast friendly and professional

Fast friendly and professional

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I love getting my oil changed here. It's so quick and easy and the staff is always very thorough and friendly

I love getting my oil changed here. It's so quick and easy and the staff is always very thorough and friendly

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Great people great service great price!!

Great people great service great price!!

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It seems like prices are rising. I believe I paid $85 for my oil change. They gave me a premium filter, which they have not do ...

It seems like prices are rising. I believe I paid $85 for my oil change. They gave me a premium filter, which they have not done in the past, and did not ask me.

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I was told you do not do the 1000 points with Speedway anymore. That's why I started going to you in the first place.

I was told you do not do the 1000 points with Speedway anymore. That's why I started going to you in the first place.

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Quick in and out. No pressure to buy additional service.

Quick in and out. No pressure to buy additional service.

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Quick, friendly service at a reasonable rate.

Quick, friendly service at a reasonable rate.

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CSR Alan was professional and answered all my questions!!

CSR Alan was professional and answered all my questions!!

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The staff are always friendly and thorough. Explains everything. And gets me in and out very timely!!!

The staff are always friendly and thorough. Explains everything. And gets me in and out very timely!!!

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I love the quick service. It was a spur of the moment stop, I had my dog with me and we were able to stay in the car. I loved th ...

I love the quick service. It was a spur of the moment stop, I had my dog with me and we were able to stay in the car. I loved that :)

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There was a line but the tech's checked the lights and things before we got into the bay, to service us and the other customers ...

There was a line but the tech's checked the lights and things before we got into the bay, to service us and the other customers as quickly as possible

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Good service

Good service

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The representative was very respectful and knowledgeable everything was very smooh great Communication among peers and with myse ...

The representative was very respectful and knowledgeable everything was very smooh great Communication among peers and with myself as the customer

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I seldom rate anyone at the highest possible rating--there is always room for improvement

I seldom rate anyone at the highest possible rating--there is always room for improvement

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The staff seem to really enjoy their work. They are very friendly.

The staff seem to really enjoy their work. They are very friendly.

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The staff is always friendly, efficient and knowledgeable. I take all my vehicles here because it's so convenient and I don't h ...

The staff is always friendly, efficient and knowledgeable. I take all my vehicles here because it's so convenient and I don't have to get out of the car with my 2 kids. Thanks so much

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I was very busy that day and had a lot of errands to run and was pleasantly surprised that I was able to pull right in and get w ...

I was very busy that day and had a lot of errands to run and was pleasantly surprised that I was able to pull right in and get waited on and then right out after the service. Made me happy that I was able to finish all my errands before going into work that evening.

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Curteous staff, quick oil change, very professional

Curteous staff, quick oil change, very professional

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Employees very professional, knowledgeable and friendly. Explained all services to us. Showed us old filter before replacing a n ...

Employees very professional, knowledgeable and friendly. Explained all services to us. Showed us old filter before replacing a new filter.

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Quick service by a professional staff.

Quick service by a professional staff.

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Smooth, quick, friendly, tells tou everything they are doing!

Smooth, quick, friendly, tells tou everything they are doing!

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Professional staff quick efficient

Professional staff quick efficient

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The gentleman who helped us was very good at explaining all our options without pressuring us into buying something. He gave us ...

The gentleman who helped us was very good at explaining all our options without pressuring us into buying something. He gave us other service options that they offered like tire rotation.

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Records from past service was maintained, making choices more relevant and easier.

Records from past service was maintained, making choices more relevant and easier.

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friendly staff, no high pressure sales, good communication about process

friendly staff, no high pressure sales, good communication about process

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Everything was explained in great detail and my son loved being in the car while they changed the oil!

Everything was explained in great detail and my son loved being in the car while they changed the oil!

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I visited this Valvoline location on July 17th. I didn't have to wait and everyone was extremely friendly and chatty. Wayne was ...

I visited this Valvoline location on July 17th. I didn't have to wait and everyone was extremely friendly and chatty. Wayne was wonderful at explaining everything to me and telling me about all of the additional services you offer. I can't remember the rest of their names, but they were all really friendly, and did an amazing job getting me in and out with no issues.

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don't have the time

don't have the time

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speed, courtesy, performed asked for things not normally done, very,very efficient, costlier than others but worth it

speed, courtesy, performed asked for things not normally done, very,very efficient, costlier than others but worth it

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Very friendly staff. Reasonable price.

Very friendly staff. Reasonable price.

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quick service

quick service

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Alex was absolutely incredible! He explained all needed procedures (and I need to resolve those on a future visit), but time was ...

Alex was absolutely incredible! He explained all needed procedures (and I need to resolve those on a future visit), but time was of the essence since I had my ice cream in the car (in a cooler), and I was headed to a party. He was so knowledgeable, but he was also very witty and made the best use of the time there. So did Seth! It was nice to get an oil change (the right kind of oil change) and have some fun and laughs while waiting. They were very professional and very helpful!

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Quick Service and friendly staff.

Quick Service and friendly staff.

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I was very satisfied! I was there less than 10 minutes.

I was very satisfied! I was there less than 10 minutes.

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Employees are thorough and professional. In and out in a timely manner. Trustworthy.

Employees are thorough and professional. In and out in a timely manner. Trustworthy.

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Because I got good honest service. Nathan the manger is a great guy, he knowledgeable and kind to his customers and a good mana ...

Because I got good honest service. Nathan the manger is a great guy, he knowledgeable and kind to his customers and a good manager to his staff.

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Everyone was super friendly and very efficient.

Everyone was super friendly and very efficient.

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Whan I ask a question they had no problem giving me the right answer.

Whan I ask a question they had no problem giving me the right answer.

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very courteous, quick and friendly!

very courteous, quick and friendly!

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Always very friendly and fast service.

Always very friendly and fast service.

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I'm not sure where you find sonmany friendly people but you have a great staff! Everytime!

I'm not sure where you find sonmany friendly people but you have a great staff! Everytime!

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Friendly. Experienced and very detailed professionals. Rotated my tires and changed my oil. Always very nice

Friendly. Experienced and very detailed professionals. Rotated my tires and changed my oil. Always very nice

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Technicians explained everything in detail& answered all of my questions. Once my car was pulled in the bay,they got all of my s ...

Technicians explained everything in detail& answered all of my questions. Once my car was pulled in the bay,they got all of my services done very quickly.

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It doesn't seem the same as it was months ago maybe the new management is not as good as the old management was. You can tell it ...

It doesn't seem the same as it was months ago maybe the new management is not as good as the old management was. You can tell it's not the same. Computers were down, wait was very long.

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Staff were friendly, explained everything they were doing. Very efficient.

Staff were friendly, explained everything they were doing. Very efficient.

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the guard around the filter came loose and the next day they put it back on correctly no charge

the guard around the filter came loose and the next day they put it back on correctly no charge

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This was my first visit to a valvoline service center. The staff is so friendly, made the whole experience easy for me, not know ...

This was my first visit to a valvoline service center. The staff is so friendly, made the whole experience easy for me, not knowing what to expect when I went. They checked my vehicle, better than any dealership has in the past. I will return as a regular customer. The staff made me feel at ease and explained everything they were checking and any fluids that needed to be filled. Overall a great experience!

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Staff very nice

Staff very nice

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Fast, smooth, friendly.

Fast, smooth, friendly.

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Great employees, great service.

Great employees, great service.

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Overpriced!

Overpriced!

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Staff was kind and so professional!!! Definitely my place to go get my oil changed from here on out! 👍🏼

Staff was kind and so professional!!! Definitely my place to go get my oil changed from here on out! 👍🏼

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Extremely professional employees

Extremely professional employees

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I spoke to the new manager who was very helpful & professional. He was not high pressure when he recommended service in addition ...

I spoke to the new manager who was very helpful & professional. He was not high pressure when he recommended service in addition to the standard oil change.

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the customer service was awesome and the service was very quick and the quality of service was great!!!

the customer service was awesome and the service was very quick and the quality of service was great!!!

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I only had to wait a short time. Staff was courteous. I didn't have to make an appointment. I could stay in my car and be out ...

I only had to wait a short time. Staff was courteous. I didn't have to make an appointment. I could stay in my car and be out and finished.

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Very professional. They found an issue with the serpentine belt but did not pressure me into buying. Explained the issue, the n ...

Very professional. They found an issue with the serpentine belt but did not pressure me into buying. Explained the issue, the need for replacement

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The staff were very knowledgeable and helpful.

The staff were very knowledgeable and helpful.

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Quick and efficient

Quick and efficient

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Greet customer service! I am a regular and the staff is aware of my loyalty and treat me with respect.

Greet customer service! I am a regular and the staff is aware of my loyalty and treat me with respect.

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The crew was tremendous and took their time to make sure ai understood everything. The CSR was extremely knowledgeable and pati ...

The crew was tremendous and took their time to make sure ai understood everything. The CSR was extremely knowledgeable and patient with me. She was very thorough.

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They did not pressure me and informed me of things that needed my attention

They did not pressure me and informed me of things that needed my attention

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Because I know I can get service cheaper

Because I know I can get service cheaper

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Always fast and efficient.

Always fast and efficient.

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Process was very quick. I didn't have to get out of my vehicle

Process was very quick. I didn't have to get out of my vehicle

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I feel the staff is looking out for my best interest and they show sincere concern about my vehicle.

I feel the staff is looking out for my best interest and they show sincere concern about my vehicle.

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Always friendly, courteous service that is timely and convenient.

Always friendly, courteous service that is timely and convenient.

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They are professional and efficient and quick.

They are professional and efficient and quick.

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I was able to get right in. They went over everything in detail with me. They made sure to double check everything before finish ...

I was able to get right in. They went over everything in detail with me. They made sure to double check everything before finishing up. They were very nice.

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Everyone was polite and knowledgeable

Everyone was polite and knowledgeable

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As advertised

As advertised

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I was in and out fast. Told what they was doing as they was doing it and why. Everyone was super friendly. The boy doing my car ...

I was in and out fast. Told what they was doing as they was doing it and why. Everyone was super friendly. The boy doing my car was in training and and he did a great job.

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