Welcome. The Chillicothe Valvoline Instant Oil Change is located approximately .05 miles north of Kroger near the intersection of St Route 259 and Bridge St across from White Castle. Dillon Barclay, Manager
1226 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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| Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Sarah R
Have been going to this location for a few years and have been very satisfied
Have been going to this location for a few years and have been very satisfied
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MommaNoodles
I love this place. The guys are always so nice and friendly. I highly recommend those place!
I love this place. The guys are always so nice and friendly. I highly recommend those place!
MORE
Bill S
It was quick and easy
It was quick and easy
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Anonymous
Didn’t have to wait and pulled right in.
Didn’t have to wait and pulled right in.
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Alex K.
Friendly staff and the oil change was so quick!
Friendly staff and the oil change was so quick!
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recs
I was charged a extra oil fee and was not told that till I checked my receipt on my email when I got home. I know my Jeep does n ...
I was charged a extra oil fee and was not told that till I checked my receipt on my email when I got home. I know my Jeep does not take extra oil. It was not explained to me at all. If I go back for another service I will check receipt before payment and will ask what that extra oil fee was for last time and get a credit. DO LIKE SNEAKIY CHARGES
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Jason R
Staff is always friendly with smiles on their faces. They seem to really get along well with each other and it carries over to ...
Staff is always friendly with smiles on their faces. They seem to really get along well with each other and it carries over to how I feel as a customer.
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tstacy
Staff was friendly and the service was quick
Staff was friendly and the service was quick
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BLONDIE
The oil change was quick, the checks were thorough and the price with the coupon was great. I'll definitely be back.
The oil change was quick, the checks were thorough and the price with the coupon was great. I'll definitely be back.
MORE
Tlw
I supplied my own oil and oil filter and I seen if I had a coupon I kind of gotten the 1999 oil change if I would have used thei ...
I supplied my own oil and oil filter and I seen if I had a coupon I kind of gotten the 1999 oil change if I would have used theirs I would have thought I'd been cheaper with me using mine
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Gare D
Very fast and friendly.
Very fast and friendly.
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Shawn H
Nice people.
Nice people.
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PaW3
We always enjoy our visits to the Chillicothe Ohio Valvoline. They have a professional and friendly manager (Dillon) and staff. ...
We always enjoy our visits to the Chillicothe Ohio Valvoline. They have a professional and friendly manager (Dillon) and staff. Our service team today (Riley & Christopher) were very personable and professional.
MORE
Anonymous
Well organized with prompt service
Well organized with prompt service
MORE
Brian M.
Fast friendly service. I like the convenience. I wish the prices were lower. Even with a coupon, the cost is high. The cost for ...
Fast friendly service. I like the convenience. I wish the prices were lower. Even with a coupon, the cost is high. The cost for convenience is high, but the service is always great at this location
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Joe C
PRICE WAS A BIT MUCH
PRICE WAS A BIT MUCH
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Christina
The customer service was great, friendly and they were quick.
The customer service was great, friendly and they were quick.
MORE
Anonymous
Very satisfied with the service however when I pulled in I told the young man that I had a card for a discount but forgot it and ...
Very satisfied with the service however when I pulled in I told the young man that I had a card for a discount but forgot it and he said they could use it anyway but the person who did the check out did not honor it. I didn’t realize till I looked at my bill. thank you
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LS - satisfied customer
I had just jumped my car for the second time in a week and realized it was time for a new battery. I went to Walmart and they sa ...
I had just jumped my car for the second time in a week and realized it was time for a new battery. I went to Walmart and they said there was a two hour wait. I left and was headed out to ire discounters as I thought they did batteries. On the way, I saw vavoline and stopped by to see if you did batteries and you do! I was in and out with a new battery in nine and half minutes !!! Couldn’t believe how quick it was and the two service guys were business like yet friendly. Will definitely go back - thank you!!!!
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Heather W.
The staff is very polite and they deliver fast quality service.
The staff is very polite and they deliver fast quality service.
MORE
LARRY S
FAST AND COURTESE
FAST AND COURTESE
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S sr.
There was some horse play going on in the garage. I was concerned that the techs weren’t 100% focused on their task at hand
There was some horse play going on in the garage. I was concerned that the techs weren’t 100% focused on their task at hand
MORE
Carol L
Great fast friendly service. I used a couple for a great value.
Great fast friendly service. I used a couple for a great value.
MORE
Andrew S
Went in just to get some air in my tires and they explained about getting the fluids topped off between changes and made sure my ...
Went in just to get some air in my tires and they explained about getting the fluids topped off between changes and made sure my car was in peak condition. Thanks!
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Lee P.
very quick service
very quick service
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Terry s
The oil change is more expensive than some competitors
The oil change is more expensive than some competitors
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Linda R.
They did everything I asked and the service was super fast. They are very friendly and this is the only place I trust taking my ...
They did everything I asked and the service was super fast. They are very friendly and this is the only place I trust taking my car. I’ve been coming there for years and will continue to do so. Thanks for your great service and honesty!
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Ree Ree
Courteous,friendly staff.Great about getting you in & out as quickly as possible.I don't have to get out of my vehicle,which I l ...
Courteous,friendly staff.Great about getting you in & out as quickly as possible.I don't have to get out of my vehicle,which I like.
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Mindy
I get an oil change monthly between my work and personal cars. There is one worker, Austin who is always so friendly and even if ...
I get an oil change monthly between my work and personal cars. There is one worker, Austin who is always so friendly and even if he is not working with me comes over and greets me. It’s nice that at a chain store It feels like a small town service center.
MORE
Karen W.
It’s convenient for me and the staff were all knowledgeable and courteous
It’s convenient for me and the staff were all knowledgeable and courteous
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Aedwards
Guys were nice, quick and knowledgeable
Guys were nice, quick and knowledgeable
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Dona H
They are fast, no pressure sales, courteous and I am in and out within 10minutes.
They are fast, no pressure sales, courteous and I am in and out within 10minutes.
MORE
Larry M
I loved the service and the convenience!! Not having to get out of my car and how fast and friendly everyone was!! Can't say eno ...
I loved the service and the convenience!! Not having to get out of my car and how fast and friendly everyone was!! Can't say enough about this group of guys!! Great Customer Service
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Sylvee D.
Makes an oil change a breeze.
Makes an oil change a breeze.
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Greg
Good experience
Good experience
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Tony C
The workers were friendly and explained everything I needed to know. It was a good first experience.
The workers were friendly and explained everything I needed to know. It was a good first experience.
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JMAN
good service good price
good service good price
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Tom C.
All my visits to valvoline r great! They treat me right with respect and honesty, too...
All my visits to valvoline r great! They treat me right with respect and honesty, too...
MORE
Mike B.
Courteous, kind, and great job!
Courteous, kind, and great job!
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Micki
Quick and friendly.
Quick and friendly.
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Chillicothe Customer
Great staff - very busy day & it was still quick - would have had my air filter changed but they don’t have it in stock - offere ...
Great staff - very busy day & it was still quick - would have had my air filter changed but they don’t have it in stock - offered to put it in if I go get one & stop back.
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Victor
Need to drive my car for a period of time to notice the quality of service.
Need to drive my car for a period of time to notice the quality of service.
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Jim H
after having it done the car had to be towed home not any they did but not a good day and I think they could have made sure we k ...
after having it done the car had to be towed home not any they did but not a good day and I think they could have made sure we knew what was cover and not like when they asked about a new filter.
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Jimmie Cottrill
They were all very kind in everything they did or said just a great bunch of guys over all.
They were all very kind in everything they did or said just a great bunch of guys over all.
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Craig
They did what I asked themIn a professional and timely manner.
They did what I asked themIn a professional and timely manner.
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donnas45601
the guys were great friendly and was working hard. I told my daughter and the next day she was there.
the guys were great friendly and was working hard. I told my daughter and the next day she was there.
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Anonymous
Valvoline’s price is twice what I’ve paid elsewhere for the same quality oil change but with additional free tire roatation, etc ...
Valvoline’s price is twice what I’ve paid elsewhere for the same quality oil change but with additional free tire roatation, etc.
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Shana M.
Extremely efficient and friendly. I appreciated the ease of it all.
Extremely efficient and friendly. I appreciated the ease of it all.
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Charlottemarie
The gentleman are fast friendly and knowledgeable
The gentleman are fast friendly and knowledgeable
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Jacob Z
Very nice people with excellent service and very knowledgeable
Very nice people with excellent service and very knowledgeable
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seviced
great service as usual
great service as usual
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Tim H
Alexander and the team was very professional and friendly. Quick service as always and helpful with xtras on the car ( changed h ...
Alexander and the team was very professional and friendly. Quick service as always and helpful with xtras on the car ( changed headlight bulb ). Great atmosphere and attitude at this visit !!
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Jim N
Fast and smooth
Fast and smooth
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Customer11
They checked my battery and showed me the readings as well as gave me pricing and information on a replacement as well as other ...
They checked my battery and showed me the readings as well as gave me pricing and information on a replacement as well as other recommendations but without pressure.
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Bevy
Very professional job. Staff is friendly. I didn't have to leave my truck!
Very professional job. Staff is friendly. I didn't have to leave my truck!
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Tom M. Culver
It was a top off, and get my oil changed at every 3 months, the staff there are kind, and courteous...
It was a top off, and get my oil changed at every 3 months, the staff there are kind, and courteous...
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Jewels
Friendly, knowledgable staff. No issues
Friendly, knowledgable staff. No issues
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DLF
discount provide by management staff
discount provide by management staff
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Jeff
Very professional
Very professional
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Robkid
The workers were fast, efficient and pleasant. 5 STARS *****
The workers were fast, efficient and pleasant. 5 STARS *****
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Lj04
Cost was ridiculous. I can getvthe same kind of oul change for half the price several different places in town. Will Not return ...
Cost was ridiculous. I can getvthe same kind of oul change for half the price several different places in town. Will Not return to a valvoline location.
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Crickie
Always go thete
Always go thete
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Rick C
Friendly and professional service
Friendly and professional service
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Charlie m
They do a very good job
They do a very good job
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David P
Although the 33 minute wait was not ideal, this is first time in five year that had to wait. Men took care of oil change as I ex ...
Although the 33 minute wait was not ideal, this is first time in five year that had to wait. Men took care of oil change as I expected them to.
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Teresa W
Fast, friendly service. Makes me a repeat customer. Your workers are awesome! I will continue to give your company my busines ...
Fast, friendly service. Makes me a repeat customer. Your workers are awesome! I will continue to give your company my business, as long as I get treated the way I do. Thanks😀
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Jorga P
I have always come to this business. Such a good experience every time. It6good to see these young men and women loving their wo ...
I have always come to this business. Such a good experience every time. It6good to see these young men and women loving their work.
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pramsey
I think it is over priced.
I think it is over priced.
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Cmd
They didn’t explain anything, just asked if I was getting the same oil as my last visit. Which I got a totally different oil tha ...
They didn’t explain anything, just asked if I was getting the same oil as my last visit. Which I got a totally different oil than the last visit. He seemed rushed, and was not as friendly as my last visit.
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Sheila D
Customer service was exceptionally great like always. I never have to wait and I am always informed with what's going on with my ...
Customer service was exceptionally great like always. I never have to wait and I am always informed with what's going on with my car. Alex was very friendly and funny which is always a plus when I am there! Thanks guys!!
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Mike S
Quick and professional
Quick and professional
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Toni
Easy to in get and out without having to wait long great staff very friendly
Easy to in get and out without having to wait long great staff very friendly
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Jane s
Very friendly and fast
Very friendly and fast
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Sheila B
customer service and time value
customer service and time value
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LoriC
Very nice friendly staff. Quick efficient service
Very nice friendly staff. Quick efficient service
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ce
Friendly, knowledgeable staff
Friendly, knowledgeable staff
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Bemorr41
The tech was very nice and personable
The tech was very nice and personable
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Satisfied Customer
Friendly and knowledgeable staff. Explained everything before doing any work.
Friendly and knowledgeable staff. Explained everything before doing any work.
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Mike H
Quick service didn't even have to get out of my car awesome service
Quick service didn't even have to get out of my car awesome service
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June S.
Quick And Friendly. I have used Valvoline oil for years.
Quick And Friendly. I have used Valvoline oil for years.
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A.G
All staff members were knowledgeable, efficient and very friendly. This was my first visit and my expectations were exceeded. I ...
All staff members were knowledgeable, efficient and very friendly. This was my first visit and my expectations were exceeded. I will definitely return and will recommend the bridge street location to my family, friends and co-workers.
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LisaF.
Fast and easy service
Fast and easy service
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JenB
Every one is always very friendly and helpful at this location.
Every one is always very friendly and helpful at this location.
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Tom Culver
The staff and management are courteous, and communicate quite with each other and wth me, too....They always accomplish an outst ...
The staff and management are courteous, and communicate quite with each other and wth me, too....They always accomplish an outstanding job....
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Kim
I’m always highly satisfied when I go there always fun upbeat and always doing their jobs well and nice conversations with them ...
I’m always highly satisfied when I go there always fun upbeat and always doing their jobs well and nice conversations with them short conversation
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Karen N
I got a synthetic oil change...cabin filter and air filter. The employees were very polite and explained everything they were do ...
I got a synthetic oil change...cabin filter and air filter. The employees were very polite and explained everything they were doing. I was in and out of there within 30 minutes! I am a very satisfied customer! Keep up the Great work!
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dwestdwest
After being home awhile, i noticed a spot of oil under my car in garage floor. I placed a piece of cardboard on the floor to mon ...
After being home awhile, i noticed a spot of oil under my car in garage floor. I placed a piece of cardboard on the floor to monitor. I will contact store on Tues, IF need be.
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Charlie m
Very good service
Very good service
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coleman793
20 minutes or less and I got an oil change with a cabin filter change. The staff are always very friendly and helpful.
20 minutes or less and I got an oil change with a cabin filter change. The staff are always very friendly and helpful.
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Linda R
I wanted my air conditioning recharged but they tol me I may have a leak and should get it checked because it showed no pressure ...
I wanted my air conditioning recharged but they tol me I may have a leak and should get it checked because it showed no pressure.
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donner
The service was quick and very business like.
The service was quick and very business like.
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Christie C
Each and every time I visit each employee is knowledgeable and polite and I can't say enough. Great service! Great staff!
Each and every time I visit each employee is knowledgeable and polite and I can't say enough. Great service! Great staff!
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Kasnikcole
I always have a great experience with Valvoline instant oil change, I've only ever had to wait one time and was still in and out ...
I always have a great experience with Valvoline instant oil change, I've only ever had to wait one time and was still in and out quicker than if I went anywhere else. My time is so important to me and most of the time I have my young children with me, not having to get out of the car and the quickness of the oil change is worth the price.
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Mark A.
They are fast, know what they're doing, and don't try to sell you tires or a transmission flush.
They are fast, know what they're doing, and don't try to sell you tires or a transmission flush.
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DeBord
Professional staff!
Professional staff!
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Willa Lynne
They are efficient, friendly, and courteous. I trust them. It makes oil change easy.
They are efficient, friendly, and courteous. I trust them. It makes oil change easy.
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Jason R
I always receive friendly and quick service without the need to leave my vehicle.
I always receive friendly and quick service without the need to leave my vehicle.
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Steve P
Very friendly. Efficient. Clear explanations
Very friendly. Efficient. Clear explanations
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Don J
Very nice people. Courteous
Very nice people. Courteous
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M Pettiford
Fast and knowledgeable.
Fast and knowledgeable.
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Robert E. Kid
The were friendly, fast and replaced a new battery. 5 STARS *****
The were friendly, fast and replaced a new battery. 5 STARS *****
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T
The guys working there are always great! And great for when my schedule is crazy.
The guys working there are always great! And great for when my schedule is crazy.
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Abby
The service men were excellent. Respectful, high quality and quick.
The service men were excellent. Respectful, high quality and quick.
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Bruce b
Friendly and good service
Friendly and good service
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star
be going for two years have had a good experience Avery time I come . get thing done. I take my mom that is 101 years old they a ...
be going for two years have had a good experience Avery time I come . get thing done. I take my mom that is 101 years old they always say hi to her .
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LARRY S
QUICK SERVICE AND CAN STAY IN THE CAR
QUICK SERVICE AND CAN STAY IN THE CAR
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Patricia M.
Probably would have liked to know more about choices of oil.Car suggests synthetic oil.Chose regular oil.Is there a difference a ...
Probably would have liked to know more about choices of oil.Car suggests synthetic oil.Chose regular oil.Is there a difference and how it affects motor.
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lostkid
very professional, had oil leak (filter), they cleaned it all up, very fast n efficient.
very professional, had oil leak (filter), they cleaned it all up, very fast n efficient.
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Jon
Fantastic customer service and no wait. The guys did a great job, super friendly, knowledgeable and fast
Fantastic customer service and no wait. The guys did a great job, super friendly, knowledgeable and fast
MORE
don j
very courteous staff
very courteous staff
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Kristy A.
They were quick, friendly, and I was able to get right in and out.
They were quick, friendly, and I was able to get right in and out.
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Tina D.
I felt that the pricing was a little high for a basic oil change.
I felt that the pricing was a little high for a basic oil change.
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Scott
A lot of the oil change businesses have strayed away from their business model. This location still practices the valvoline way!
A lot of the oil change businesses have strayed away from their business model. This location still practices the valvoline way!
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Tom Culver
The staff treat me with kindness and courteous, and they are professional and knowledgeable, too....
The staff treat me with kindness and courteous, and they are professional and knowledgeable, too....
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BethS
I have been to this location a few times and also to Grove City on Stringtown, but this was the first time anyone checked my tir ...
I have been to this location a few times and also to Grove City on Stringtown, but this was the first time anyone checked my tire tread. I appreciated that.
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Diane M
I was having an issue with a wiperblade and they solved the mystery! Happy!
I was having an issue with a wiperblade and they solved the mystery! Happy!
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Theresa F.
I've always been pleased when I go there.
I've always been pleased when I go there.
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Anonymous
Great service.Everyone was professional and friendly.
Great service.Everyone was professional and friendly.
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Carol M
Quick, thorough and knowledgeable.
Quick, thorough and knowledgeable.
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Heather
The guys are great. I have been treated great every time I have used them!
The guys are great. I have been treated great every time I have used them!
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cicitay
Technicians were very friendly and professional.
Technicians were very friendly and professional.
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DanaN
The staff is always smiling and super cool.
The staff is always smiling and super cool.
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John S.
Very knowledgeable personnel.They were very nice.
Very knowledgeable personnel.They were very nice.
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Doug
Quick courteous service with explanations of any repairs/replacements needed.
Quick courteous service with explanations of any repairs/replacements needed.
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DanO
Quick and courteous employees.
Quick and courteous employees.
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Staci S.
The staff is always friendly and appear to enjoy their jobs. Multiple people made sure that I was updated on my wait time/update ...
The staff is always friendly and appear to enjoy their jobs. Multiple people made sure that I was updated on my wait time/updates on my vehicle. The employees work well as a team ensuring a speedy service which is always great.
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JulieB
We rolled in about 10 minutes before close and they serviced my van with a smile and we never felt rushed. They were profession ...
We rolled in about 10 minutes before close and they serviced my van with a smile and we never felt rushed. They were professional and not pushy for additional sales. I appreciate that so much
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Countrygirl
I have never had my oil changed by a business until after my dad had passed. Since that point I have tried a few different busin ...
I have never had my oil changed by a business until after my dad had passed. Since that point I have tried a few different businesses and was never satisfied with one aspect or another. I am a HUGE fan of customer service & this was top notch. I was never made to feel I had to purchase other services (which has happened in the past). A lot of the times I feel as if businesses try to get an extra buck from me or try to tell me I need something I do not. I come from a long line of mechanics so I was required to know a lot of vehicle maintenance before I was even allowed to drive. So, with that being said, I greatly appreciate not feeling pushed into other services or made to feel I am not capable of understanding some car mechanics. Every employee I encountered was professional and very courteous. I do believe I have found my go to place. Thanks for such a great experience.
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Patches
Several of the employees was goofing off and talking while they had food in their mouth.
Several of the employees was goofing off and talking while they had food in their mouth.
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tiffanyd
Employees were professional and courteous
Employees were professional and courteous
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Gary m
Very prompt service,great drop of employees
Very prompt service,great drop of employees
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Don J
Very courteous and knowledgeable staff.
Very courteous and knowledgeable staff.
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MindyP
I love Valvoline because I have to get my work car oil changed monthly and they are always great to work with. This time the emp ...
I love Valvoline because I have to get my work car oil changed monthly and they are always great to work with. This time the employee who I had not met before asked me multiple times about add ons. I explained multiple times this is a work car and they dictate when I do the additional services. I felt like he didn’t hear me and made me uncomfortable talking about money multiple times.
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Grand Mam
They did a really great job they got my grand mam a oil change fast and got me on the road faster than a Mexican across the bord ...
They did a really great job they got my grand mam a oil change fast and got me on the road faster than a Mexican across the border
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Anonymous
They were busy but I didn't feel rushed. Everyone was nice. Much better than Wal-Mart
They were busy but I didn't feel rushed. Everyone was nice. Much better than Wal-Mart
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Sarah S.
I wasn't quite sure where to go to initiate services. I pulled up in front of the building and walked inside to an empty waiting ...
I wasn't quite sure where to go to initiate services. I pulled up in front of the building and walked inside to an empty waiting room with no service desk or staff, no signs indicating the process for getting started (which was apparently to wait outside until someone tells you to pull into a bay) so I felt a little unsure about whether I had made the right choice to come.Once someone noticed I was there, they were quick to take care of me, but I almost left and went someplace else while I was waiting. A better reception experience would have made this visit more satisfactory.
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Tom Culver
Valvoline has been helpful and courteous to me.....
Valvoline has been helpful and courteous to me.....
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Jeff N.
I had a oil leak due to an oil change at the dealership where I bought my car, we notice oil on the floor of my garage, I took t ...
I had a oil leak due to an oil change at the dealership where I bought my car, we notice oil on the floor of my garage, I took the car to the oil change service in Chillicothe and they notice the oil filter was loose with oil all over the bottom of the car, they fix the problem and cleaned the oil off my car. I will be taking my car and truck to them from now on you have a good team in Alexander Dillon and Alan. Thank You. Jeff N.
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pramsey
Quick in and out.
Quick in and out.
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Mikey
quick and easy didn't have to get out of the car
quick and easy didn't have to get out of the car
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Sheila
Staff is always friendly, its always a fast service, and for all that is done the prices cant be beat!
Staff is always friendly, its always a fast service, and for all that is done the prices cant be beat!
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Billie Guysinger
I always have a wonderful experience here, they don’t try to push other services on me. They are always pleasant, I will not use ...
I always have a wonderful experience here, they don’t try to push other services on me. They are always pleasant, I will not use another place for my car
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Jess G
Though it took a while to get in cause there were ton of cars thats day I had great experince. Gentleman working computer was ve ...
Though it took a while to get in cause there were ton of cars thats day I had great experince. Gentleman working computer was very nice and helpful.
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Jenny
Tech did not know how to reset my oil gauge on car, and his frustrations showed through so he just said well “ just let me help ...
Tech did not know how to reset my oil gauge on car, and his frustrations showed through so he just said well “ just let me help u pull out of here.”
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Jack b
I was very satisfied with my visit. Service rep was very informative. Service was done in a timely manner
I was very satisfied with my visit. Service rep was very informative. Service was done in a timely manner
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C Moats
Friendly workers and quick work told me what they were doing and showed me their finished product. Talked to my kids and made th ...
Friendly workers and quick work told me what they were doing and showed me their finished product. Talked to my kids and made them laugh. Nice bunch !
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Ree
I like coming to Valvoline Instant Oil Change because of the fast ,friendly service.They get you in & out & on your way in hardl ...
I like coming to Valvoline Instant Oil Change because of the fast ,friendly service.They get you in & out & on your way in hardly no time at all.
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Esther b.
Very friendly and knowledgeable.
Very friendly and knowledgeable.
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Shell F
Everyone was great and very knowledgeable.
Everyone was great and very knowledgeable.
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jmg
employees friendly and knowledgeable
employees friendly and knowledgeable
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Karen Netter
I stopped in just to see how long it had been since I had my oil changed....cause I did not have My sticker. The representative ...
I stopped in just to see how long it had been since I had my oil changed....cause I did not have My sticker. The representative was very polite and told me when I had the oil changed last. It did not need it yet...but the representative was nice enough to check and see if my oil was dirty and topped it off for Me! I always go to Valvaline...I just happened to have some Recalls on My Sonata and had taken it to Herrnstein to get the recalls and had them do My oil change for free. There is a long wait...that is why I like Vavoline...and you actually get to watch them change the oil! Everyone is always so Happy to Help You!
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Juli R
Always happy with our service at this location. Very nice, quick, and knowledgeable.
Always happy with our service at this location. Very nice, quick, and knowledgeable.
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BrentF
The techs were very knowledgeable and caught the debris in the air cannister. Was first oil change after purchase of vehicle, I ...
The techs were very knowledgeable and caught the debris in the air cannister. Was first oil change after purchase of vehicle, I trust them totally.
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Rick
The customer service was excellent. Very polite and helpful.
The customer service was excellent. Very polite and helpful.
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Beverly
Quick and friendly service. A little pricey, but great service.
Quick and friendly service. A little pricey, but great service.
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Jewels
Always friendly service and professional
Always friendly service and professional
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Tod T
The staff is friendly and courteous. They exhibit great communication and teamwork skills.
The staff is friendly and courteous. They exhibit great communication and teamwork skills.
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Linda R
I asked if I needed a serpentine belt and they said mine still looked good. I appreciated their honesty. Very friendly staff in ...
I asked if I needed a serpentine belt and they said mine still looked good. I appreciated their honesty. Very friendly staff in Chillicothe, OH. I will always come here.
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Jody T
It's good service and fast.
It's good service and fast.
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Al.C
Customer service was excellent and friendly and courteous people
Customer service was excellent and friendly and courteous people
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Tara B
The employees are always friendly and smiling. They know me from only having my oil changed there and when I just need my air fi ...
The employees are always friendly and smiling. They know me from only having my oil changed there and when I just need my air filled in my tires they are happy to help. I will continue to recommend Valvoline to all I encounter in need of an oil change 😊
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2015JEEP
Explained everything and showed me the conditions of my old parts. Did not pressure me into anything and gave me a discount on t ...
Explained everything and showed me the conditions of my old parts. Did not pressure me into anything and gave me a discount on the extras
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Jason R
Quick, easy, I do not have to get out of my vehicle, can see on video screen what is being done underneath.
Quick, easy, I do not have to get out of my vehicle, can see on video screen what is being done underneath.
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John S
Job was done in timely manner
Job was done in timely manner
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Stave S
It was a good visit don't get me wrong. Everyone was professional and kind.. I just think the prices was a little high
It was a good visit don't get me wrong. Everyone was professional and kind.. I just think the prices was a little high
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Argus 1
professional.....quick.....friendly......quality products
professional.....quick.....friendly......quality products
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John W.
The staff explained everything they were doing, the extra oil this vehicle uses & why this is the best oil for this engine. Tha ...
The staff explained everything they were doing, the extra oil this vehicle uses & why this is the best oil for this engine. That's all any customer wants. Answers to our questions, so we understand the purchase. These guys are very good at it..
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Madisonstorts9
The staff was very friendly and efficient. They do it in a quick manner and also check other things. It’s a little pricey but it ...
The staff was very friendly and efficient. They do it in a quick manner and also check other things. It’s a little pricey but it’s mostly worth it.
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BenDS
I thought they did a great job and I really liked how they showed me the oil dip stick with the oil level after they had finishe ...
I thought they did a great job and I really liked how they showed me the oil dip stick with the oil level after they had finished.
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Tony H
My experience was fantastic I really enjoyed the service that the crew made in servicing my truck !I always share my experienc ...
My experience was fantastic I really enjoyed the service that the crew made in servicing my truck !I always share my experience with my friends and try to be aware of someone who is in need of their car being serviced I always like to refer them to Valvoline
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John T
Clean and Quick
Clean and Quick
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Yardboy
Good people
Good people
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Gmunger
Everything was great
Everything was great
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Shawn M
The staff was very quick and efficient.
The staff was very quick and efficient.
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Jazz
friendliness of the staff
friendliness of the staff
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Alan C.
Always get in and out very quickly.
Always get in and out very quickly.
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Deb L
not pressured to buy extras. done quickly
not pressured to buy extras. done quickly
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Christa L.
Representative gave a full explanation of services recommended for my vehicle and what was being done on behalf of the services ...
Representative gave a full explanation of services recommended for my vehicle and what was being done on behalf of the services I requested.
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Don J
Very courteous/ knowledgeable
Very courteous/ knowledgeable
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Lollipop
The service was great and the staff friendly
The service was great and the staff friendly
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Fancy
Friendly efficient staff couldn't ask for more
Friendly efficient staff couldn't ask for more
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Bruce b
They helped me with a problem with my air filter cover and fixed the problem
They helped me with a problem with my air filter cover and fixed the problem
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Anonymous
I pulled into the lot at 6:18pm and was motioned in to the building at 7:02pm. They made sure to get a car in before me that wa ...
I pulled into the lot at 6:18pm and was motioned in to the building at 7:02pm. They made sure to get a car in before me that was there before me, but then pulled a car in a bay before me and I was there 15 minutes before that car. I understand that the other car was just rude and disrespectful, but it was disappointing. This is the second time in a row that the service has been subpar.
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CARLA D
STAFF WAS VERY PROFESSIONAL AND THOROUGH
STAFF WAS VERY PROFESSIONAL AND THOROUGH
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Steve
Had to long of a wait.
Had to long of a wait.
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HS
The price 89.00.
The price 89.00.
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Michael F
The staff was courteous and swift with their work.
The staff was courteous and swift with their work.
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LB
They are very friendly and knowlegeable. Awesome service.
They are very friendly and knowlegeable. Awesome service.
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TerryD
customer service was excellent and the experience was and always is excellent
customer service was excellent and the experience was and always is excellent
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Anonymous
Staff was friendly
Staff was friendly
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Abbey Normal
Chris , Ryan, Dusty, Steve are amazing. Courteous and very knowledgeable. They went the extra mile for us and it was appreciated ...
Chris , Ryan, Dusty, Steve are amazing. Courteous and very knowledgeable. They went the extra mile for us and it was appreciated. We will be back, and tell others. Highly impressed. BEST STAFF HERE!!
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Steve M.
I was in immediately and had absolutely no p
I was in immediately and had absolutely no p
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Pat S
The time spent and they were quick to replace my headlight
The time spent and they were quick to replace my headlight
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Evonne H
Staff was great and gave me a good laugh
Staff was great and gave me a good laugh
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Charlie
Good service
Good service
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Greg W.
Very good experience
Very good experience
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Joe Abe
Great staff focus
Great staff focus
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larry s
we recently had trouble with our car starting and had it towed to a dealer where it was repaired and was told the problem was cr ...
we recently had trouble with our car starting and had it towed to a dealer where it was repaired and was told the problem was created by a clogged up air cleaner - you have always checked it and replaced it.
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JJ871
The wait outside was longer than expected, not the fault of the staff who was all working very hard to keep up with the business ...
The wait outside was longer than expected, not the fault of the staff who was all working very hard to keep up with the business, they could use more staff and another bay in my opinion
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Bob D
The staff was courteous and friendly. They seemed to really care about me rather than just say the proper customer service thing ...
The staff was courteous and friendly. They seemed to really care about me rather than just say the proper customer service things.
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Anonymous
No comment
No comment
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The_Fin44
Because nobody in America deserves a perfect score for them there’d be nothing left to strive towards.
Because nobody in America deserves a perfect score for them there’d be nothing left to strive towards.
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Amanda C
Fast and very friendly.
Fast and very friendly.
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DianaB
Very nice quick service!
Very nice quick service!
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Michelle
Great quick service. Personable
Great quick service. Personable
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Jen C.
Service is great, I just feel like it’s a bit overpriced. It’s very convenient when you’re busy, but again the price is a bit hi ...
Service is great, I just feel like it’s a bit overpriced. It’s very convenient when you’re busy, but again the price is a bit high for an oil change.
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Jamie p
Because it was close to quitting time , I called ahead to see if they could have time to finish with my oil change with out hesi ...
Because it was close to quitting time , I called ahead to see if they could have time to finish with my oil change with out hesitating he said no problem stop by this was first time in this shop . Good Team work and I will stop by again
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Rick
They do great work
They do great work
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HappyCustomer
Service is always outstanding. Oil change is always quick and thorough.
Service is always outstanding. Oil change is always quick and thorough.
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Absue
no specifics, satisfied woth the service today. It takes a lot to score highly with me.
no specifics, satisfied woth the service today. It takes a lot to score highly with me.
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Anonymous
First time I've ever had a filter behind my glove compartment checked.
First time I've ever had a filter behind my glove compartment checked.
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Steve G
The attendants we're very friendly. They made me feel like I was dealing with honest people. Very hard too find an honest place ...
The attendants we're very friendly. They made me feel like I was dealing with honest people. Very hard too find an honest place to have work done on your car. You definitely have a life time customer here.
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J W
I was satisfied.
I was satisfied.
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Courtney
Always professional, friendly, patient and happy to explain answers to any questions I have.
Always professional, friendly, patient and happy to explain answers to any questions I have.
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Bigwavedave777
Quick service, fair price, respectfull staff, and clean environment.
Quick service, fair price, respectfull staff, and clean environment.
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WendyB
The staff that work there were extremely polite and friendly and made it a great experience!
The staff that work there were extremely polite and friendly and made it a great experience!
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Tom C.
Valvoline has always been knowledgeable, kind, and courteous to me...
Valvoline has always been knowledgeable, kind, and courteous to me...
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Cindy C
No wait. Friendly staff.
No wait. Friendly staff.
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Gary L
I was well satisfeid and have no problems with the service I recieved
I was well satisfeid and have no problems with the service I recieved
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D. Anthony V.
Very efficient, effective and friendly.
Very efficient, effective and friendly.
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NathanG
Service tech removed air filter and ask if I wanted to replace it. It was clean, only 2 months old.
Service tech removed air filter and ask if I wanted to replace it. It was clean, only 2 months old.
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D.M.
Very fast service
Very fast service
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983
The last couple of times I have been there I was given a discount t for being a state employee and was able to use my coupon too ...
The last couple of times I have been there I was given a discount t for being a state employee and was able to use my coupon too. I never asked for a state employee discount before, it was just given to me. I advised Colin that I was a state employee on this visit and presented a coupon and he said he couldn’t give me both. I advised him that in the past I was given both and he advised it shouldn’t have happened. He did give me the better discount for the two, but he just wasn’t very friendly.You also have an employee who has a small speech impediment and seems a little challenged, but is the nicest, hardest worker there. Not only was he a hard and polite worker this time, but he is every time I’m there. But, you have another employee that “talks down to him” every time I’m there and is openly rude to him, almost acts discusted with him.
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Heather B
I've been using valvoline since they came to Chillicothe. I like the staff and the thorough service.
I've been using valvoline since they came to Chillicothe. I like the staff and the thorough service.
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Cyndi G
I have to say when you "need to get the job done, and right now" -- this is the place to go. I am always treated well at this lo ...
I have to say when you "need to get the job done, and right now" -- this is the place to go. I am always treated well at this location. Alex and Colin took great care of me during this last visit, and I needed a LOT done to get the car ready for winter. Huge expense, for sure, because of the things I needed done, but discounts were applied and the work was done quickly and efficiently! Colin and Alex are "the guys" to see!
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Amy J
Quick and easy. No hassle to buy extras.
Quick and easy. No hassle to buy extras.
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JSR18
It cost me over $100 for a synthetic oil change. I think that is too high. I work in the energy industry and know what synthetic ...
It cost me over $100 for a synthetic oil change. I think that is too high. I work in the energy industry and know what synthetic oil prices are. I understand the labor involved but crude has not went up that much. I may try to find a better option for my next service. It’s too bad because I like to support local businesses.
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Dianne M
This is my first time doing it without my husband so I needed help and trusted employee to guide me thru everything including re ...
This is my first time doing it without my husband so I needed help and trusted employee to guide me thru everything including resetting my oil thing for next time. They were very nice and easy to work with so I will be back!
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PKelley
Polite staff. Quality job.
Polite staff. Quality job.
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Caro01
Took time to explain what was needed and why.
Took time to explain what was needed and why.
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CaRoLyN w
They didn’t check my differential fluid
They didn’t check my differential fluid
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Johnnyray
I had taken my truck and a friends truck to Valvoline for oil changes. Both were completed quickly and efficiently. The staff at ...
I had taken my truck and a friends truck to Valvoline for oil changes. Both were completed quickly and efficiently. The staff at the Valvoline service are Always friendly, explain everything the are doing and if any other items need attention or repair. This is the best service I have found in this area.
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Martha S.
It is an overall good experience. I like being able to sit in the car and be informed of what services are being provided. It ...
It is an overall good experience. I like being able to sit in the car and be informed of what services are being provided. It is quick and easy and I trust the expertise.
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Mickey D
Staff is always friendly, efficient and personable....good people working at this location
Staff is always friendly, efficient and personable....good people working at this location
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Michael B
Friendly knowledgeable staff. Cameras so I can everything they are down below the truck is awesome. Obvious communication betw ...
Friendly knowledgeable staff. Cameras so I can everything they are down below the truck is awesome. Obvious communication between employees for safety and thoroughness was apparent during the visit.
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Mr Gif
Pricing to high can receive the same service with tire rotation for less money. Expect value and efficiency when using a quick o ...
Pricing to high can receive the same service with tire rotation for less money. Expect value and efficiency when using a quick oil change service.
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jeff
Great bunch of people.
Great bunch of people.
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Wally
Only game in town for me, because there is no other.
Only game in town for me, because there is no other.
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Buck M
Not convinced that my vehicles get greased at all zerts on driveline and steering components at any quick lube services. Not jus ...
Not convinced that my vehicles get greased at all zerts on driveline and steering components at any quick lube services. Not just valvoline.
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Heather s
Been coming here awhile and should have on file the type of oil we have used. Sent my husband in with my car and they used premi ...
Been coming here awhile and should have on file the type of oil we have used. Sent my husband in with my car and they used premium oil and charged $20 higher than I normally pay and that was even with a $10 coupon. Not happy. Will second guess myself whether I return.
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Annamarie C
Always a pleasure going there!!! Love all the guys and they are always courteous and a joy to deal with!!!
Always a pleasure going there!!! Love all the guys and they are always courteous and a joy to deal with!!!
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Linda
Professional, courteous service.
Professional, courteous service.
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Melissa
Staff was very friendly, didn't feel pressured but made recommendations. They also were helpful in fixing my skid plate that cam ...
Staff was very friendly, didn't feel pressured but made recommendations. They also were helpful in fixing my skid plate that came loose.
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Hot rod
Some customer pulled up that was friends with staff. They were more concerned with friend than me. I didn't care, my oil was bri ...
Some customer pulled up that was friends with staff. They were more concerned with friend than me. I didn't care, my oil was bring changed, they just failed to check my air filter. I got one at auto zone and replaced myself. They usually ask if I want it replaced, but not this time.
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Michael Estep
They already had my oil drained and stuff before a price was quoted. By time price was given it was to late and had to do it. Bu ...
They already had my oil drained and stuff before a price was quoted. By time price was given it was to late and had to do it. But 73 dollars for 5 quarts of oil and a filter is ridiculous. They said cause of convenience. Convenience for who. Same thing at walmart for 39.99 and there prices are on the wall where there is no pricing anywhere in there. If they would have said 73 dollars before they started I would have left guarenteed.
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Chris s
Staff is alwals friendly and do good work
Staff is alwals friendly and do good work
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TICKLISH SPRINKLZ
QUICK EASY AFFORDABLE ! THE CREW WAS SUPER NICE AND HELD GREAT CONVERSATION ! VERY PLEASED AND WILL BE RETURNING FOR MY NEXT OIL ...
QUICK EASY AFFORDABLE ! THE CREW WAS SUPER NICE AND HELD GREAT CONVERSATION ! VERY PLEASED AND WILL BE RETURNING FOR MY NEXT OIL CHANGE .
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Loretta
Very nice guys
Very nice guys
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Hannah
i am always in a hurry so just being able to pull in and not even have to get out of my car is very convenient. i am always plea ...
i am always in a hurry so just being able to pull in and not even have to get out of my car is very convenient. i am always please with how fast the oil change is compared to other shops.
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Terry s Chillicothe
The price quoted for a synthetic oil change was about 89 dollars the Suburu dealer charges less and had a 59 dollar special goin ...
The price quoted for a synthetic oil change was about 89 dollars the Suburu dealer charges less and had a 59 dollar special going. Your service guy tried his best to get the price closer and I appreciate him. I will be taking my car to the dealership from now on.
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Steve R
Quick friendly service also very personal. Well worth it
Quick friendly service also very personal. Well worth it
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Anonymous
All employees were professional and pleasant.wonderful experience. Was excited to have a $7 off email coupon to bring down cost.
All employees were professional and pleasant.wonderful experience. Was excited to have a $7 off email coupon to bring down cost.
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Lou
Great service and friendly people
Great service and friendly people
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Kimmy
Cheerful happy happy customer service and well done
Cheerful happy happy customer service and well done
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Jones13
Promptness of service and speed of service
Promptness of service and speed of service
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Michelle H
Quick and convenient
Quick and convenient
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Bob
I don’t want to be Specific and get someone in trouble but when employees are on the work floor they need to be focused on the ...
I don’t want to be Specific and get someone in trouble but when employees are on the work floor they need to be focused on the job at hand and not caught up in gossip or drama.
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Deana
The vibe just doesn’t seem the same, staff was friendly but not like they used to be..
The vibe just doesn’t seem the same, staff was friendly but not like they used to be..
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SandyR
Workers are always polite, friendly, and safety oriented. Though pricey for an oil change, the service is done quickly, efficien ...
Workers are always polite, friendly, and safety oriented. Though pricey for an oil change, the service is done quickly, efficiently and thoroughly. The employees make me feel valued as a person and a customer, and treat me no differently as an older person than they treat the attractive younger driver in the next bay...something l truly appreciate. The Chillicothe, Ohio Bridge Street location of Valvoline is a well disciplined , well run establishment.
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Heather H
It was very fast and the guys were super nice/polite.
It was very fast and the guys were super nice/polite.
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steve c
no waiting
no waiting
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Brian K
The price for the oil change is $25-$30 more than other facility in my area. And, pirce has gone up each time I return for the s ...
The price for the oil change is $25-$30 more than other facility in my area. And, pirce has gone up each time I return for the same service.
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Ree
Staff is always very friendly.Usually never have to wait.Get you on & out quickly.
Staff is always very friendly.Usually never have to wait.Get you on & out quickly.
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Kevlar952
Over-all knowledge of the staff was refreshing. Didn’t have to wait. Liked the fact I didn’t have to get out of my car.
Over-all knowledge of the staff was refreshing. Didn’t have to wait. Liked the fact I didn’t have to get out of my car.
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Kevin G. - Chillicothe OH
I take my company vehicle and my wife takes our car there also. Have used them since opening. Have never had a bad experience. T ...
I take my company vehicle and my wife takes our car there also. Have used them since opening. Have never had a bad experience. They explain things and are good at what they do. I am impressed that they put your keys in the box while servicing, Good way to protect your employees. Safety First !
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Baseballtaxi
I have an older CRV (2011) it needed a filter and I was notified that it was not available because they are not supplied items f ...
I have an older CRV (2011) it needed a filter and I was notified that it was not available because they are not supplied items for older vehicles (beyond 2015) any longer. They did tell me if I purchased it at the local Advanced Auto that they would replace it for me but I think you need to provide the older products as well.
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Chad A
Easy and fast
Easy and fast
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Disgruntled customer
Waited outside in line. When it was my time to pull in, the asst manager had me switch spots with the truck next to me, which pu ...
Waited outside in line. When it was my time to pull in, the asst manager had me switch spots with the truck next to me, which put him in the service bay sooner, and had me wait longer than that truck, and a vehicle that arrived after me. The truck and the other vehicle were done before me. During the oil change, the "mechanic" who was under the hood stated several different times that he didn't remember if he put oil in my car. This does the exact opposite of instilling confidence.
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Anonymous
It was the best oil change experience!!!
It was the best oil change experience!!!
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Yvonne
I hardly ever rate any establishment that highly. There's always room for improvement
I hardly ever rate any establishment that highly. There's always room for improvement
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RobertB
Incredibly fast and complete service at a fair price.
Incredibly fast and complete service at a fair price.
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davids
Expensive!!!
Expensive!!!
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Bruce b
they saw a problem with a belt that needed fixed
they saw a problem with a belt that needed fixed
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Unhappy customer
We pulled up and was waiting the bay came open and we started to pull in and was stopped and told to move and the car in the nex ...
We pulled up and was waiting the bay came open and we started to pull in and was stopped and told to move and the car in the next lane go because they were hear first and the truck in front of them was going to take 2 more minutes. We were not given a price at all we assumed it would be $20-25 and we had a 5 off coupon we could have gotten our oil changed anywhere for $20-25 and you charged 43
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Grump Old Bear
Quick and efficient
Quick and efficient
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Trish
Very satisfied. Radiator needed a flush on my daily driver.
Very satisfied. Radiator needed a flush on my daily driver.
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Wally
The only instant oil change service in town.
The only instant oil change service in town.
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Jamie
Price, convenience, friendly staff, fast service...overalll, value received!
Price, convenience, friendly staff, fast service...overalll, value received!
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Anonymous
Fast and courteous service
Fast and courteous service
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Anonymous
Friendly, knowledgeable, courteous and fast
Friendly, knowledgeable, courteous and fast
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chrissy
Staff very informative, not pushy, very polite, quick service in and out.
Staff very informative, not pushy, very polite, quick service in and out.
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Anonymous
Great bunch of people, friendly , curtious , helpful, always came here when it was TLC, switched to Vavolene . ..will continu ...
Great bunch of people, friendly , curtious , helpful, always came here when it was TLC, switched to Vavolene . ..will continue to come, no need to go elsewhere
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Susan B
Excellent service and friendly staff. They are always very helpful.
Excellent service and friendly staff. They are always very helpful.
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Terry H.
The tech keeps you informed on your status of your vehicle. The things that should be checked and serviced, to keep you in top r ...
The tech keeps you informed on your status of your vehicle. The things that should be checked and serviced, to keep you in top running condition.
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PJAY
The guys are usually attentive and quick on the job. Close to closing time and the three of them helped each well and no noticib ...
The guys are usually attentive and quick on the job. Close to closing time and the three of them helped each well and no noticible complaining.
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Anonymous
Good service, great people
Good service, great people
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Diane L.
Service is always quick and efficient and the employees helpful and friendly.
Service is always quick and efficient and the employees helpful and friendly.
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Anonymous
Fast service. Courtesy staff.
Fast service. Courtesy staff.
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Joe
Fast, efficient, friendly service.
Fast, efficient, friendly service.
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Greg
Friendly and no pressure. They explained everything.
Friendly and no pressure. They explained everything.
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Tom C.
The crew was excellent on their communication skills....I didn't wait long at all as I pulled they took me in less than 10 secon ...
The crew was excellent on their communication skills....I didn't wait long at all as I pulled they took me in less than 10 seconds....no pressure, no stress very kind
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Earl
Staff we're just good guys
Staff we're just good guys
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Pat
Everything could always be better.
Everything could always be better.
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bt
Loved the convenience and not having to wait long was fantastic. Thought services was a little pricey.
Loved the convenience and not having to wait long was fantastic. Thought services was a little pricey.
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Tony F
Staff were friendly, they suggested services without being pushy. Kept me informed of what they were doing
Staff were friendly, they suggested services without being pushy. Kept me informed of what they were doing
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Nicole H
I didn’t know it was going to cost me $80 to have my oil changed until they already started changing my oil. That was even with ...
I didn’t know it was going to cost me $80 to have my oil changed until they already started changing my oil. That was even with a $15 coupon!
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DebM
No specific reason, I was very satisfied
No specific reason, I was very satisfied
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Anonymous
I had a coupon for 19.99 the person led me to believe that was the price she then said she used the 15.oo coupon and told me i o ...
I had a coupon for 19.99 the person led me to believe that was the price she then said she used the 15.oo coupon and told me i owed 57.00 because i had previously putchased a max oil change which i know that is not correct i would never have paid that much for an oil change .l told her l did the 19.99 oil change and she gave it to me but she was not happy
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Tonya H
They were very polite, knowledgeable, and quick on service.
They were very polite, knowledgeable, and quick on service.
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JasonJD
They check and double check everything. They have the team concept down and work extremely well together. Oil changes are very i ...
They check and double check everything. They have the team concept down and work extremely well together. Oil changes are very important to me and I’m extremely confident Valvoline does an excellent job.
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Ken j
Very courteous and knowledgeable staff. Very professional
Very courteous and knowledgeable staff. Very professional
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Tom N
Price discrepancy.
Price discrepancy.
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Kelly M
The concept and convenience of this business is a good idea. I have used this service many times, however, I will not return aga ...
The concept and convenience of this business is a good idea. I have used this service many times, however, I will not return again. I have noticed on ALL 3 of our vehicles after oil changes they are low on oil. Also, my daughters car (my car) only had 2,000 miles on the oil change and her oil is very dirty looking. The mechanic said it is most likely because when they changed the oil they didn’t Change the filter. The cost is higher for the convenience of it, and I wouldn’t mind to pay it if I felt 100% confident in their service and I no longer do.
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DianaB
very friendly and quick!
very friendly and quick!
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Greg
The price but my truck take additional 4 Quarts of oil but that’s how it goes
The price but my truck take additional 4 Quarts of oil but that’s how it goes
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Sherry H
Very nice staff ..that explained everything to me and asked if I had any questions. Enjoy the fact I can sit in my car. Quick ...
Very nice staff ..that explained everything to me and asked if I had any questions. Enjoy the fact I can sit in my car. Quick in and out. Highly recommended to my friends and family.
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James smith
Fast the workers all where nice and seemed to like there job .was there for about 20 mins or less very very happy with them
Fast the workers all where nice and seemed to like there job .was there for about 20 mins or less very very happy with them
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Juan C.
It was quick and the workers were very friendly.
It was quick and the workers were very friendly.
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Mateo
The staff were too into their social conversations with each other. The guy that checked me out did not speak at all. Told me th ...
The staff were too into their social conversations with each other. The guy that checked me out did not speak at all. Told me the price, took my card, handed my paperwork and sticker and continued to talk about his plans for after work with other coworkers. This is not the service I usually get
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Anonymous
The staff at valvoline Chillicothe,ohio are very friendly and will answer any questions you may have, and if they messed up they ...
The staff at valvoline Chillicothe,ohio are very friendly and will answer any questions you may have, and if they messed up they will fix the problem, they take time with their clients.
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Peggy certain
They r very professional and courtesy I usually do not have to wait or even get out of my car.
They r very professional and courtesy I usually do not have to wait or even get out of my car.
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MarieC
WAY TOO EXPENSIVE! Wondering if I can purchase oil myself and ask staff to use it instead of paying to use valvolines. 70 dollar ...
WAY TOO EXPENSIVE! Wondering if I can purchase oil myself and ask staff to use it instead of paying to use valvolines. 70 dollars with a coupon for air fill in tires and oil change? Crazy...
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Tara B
All the employees are polite and nice. They always go the extra mile to ensure satisfaction
All the employees are polite and nice. They always go the extra mile to ensure satisfaction
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Cyndi G
I can't tell you how happy I am with Alex! He *ALWAYS* takes such great care of my car and any concerns/issues I may have with m ...
I can't tell you how happy I am with Alex! He *ALWAYS* takes such great care of my car and any concerns/issues I may have with my older Toyota Camry! I trust him, and he's a wonderful young man who is always so honest and helpful!
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Linda
They are always polite, kind, and knowledgeable.
They are always polite, kind, and knowledgeable.
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Victoria
I have had my oil changed here last several times and been satisfied each time.
I have had my oil changed here last several times and been satisfied each time.
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JasH
I loved the staff and they did such a great job. The only reason I’d say I wasn’t highly satisfied was because of the price. I c ...
I loved the staff and they did such a great job. The only reason I’d say I wasn’t highly satisfied was because of the price. I could have paid $20 less at a dealership.
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Cindy
I was very satisfied
I was very satisfied
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Steelers Fn Rule
Too expensive!!!
Too expensive!!!
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Chillicothe customer
Quick, reliable service. Good price point.
Quick, reliable service. Good price point.
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BrentF
Crew was doing a fine with the oil change, just felt pressured to upgrade oil and have transmission service done. Other than tha ...
Crew was doing a fine with the oil change, just felt pressured to upgrade oil and have transmission service done. Other than that, they did a great job.
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Courtney
Always use the location in Chillicothe on Bridge Street. Everyone there is always friendly and helpful. Always personable and jo ...
Always use the location in Chillicothe on Bridge Street. Everyone there is always friendly and helpful. Always personable and joking while being professional and timely. They actually manage to make getting oil changes and other services a fun experience. Great group of people there!
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Michael7
Friendly staff, explains everything as they go, really satisfied will come again & recommend others.
Friendly staff, explains everything as they go, really satisfied will come again & recommend others.
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Dori
The staff is always very friendly and the service is quick and easy. Thanks guys!!!
The staff is always very friendly and the service is quick and easy. Thanks guys!!!
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Peggy S
Friendly. Fast overall good experience synthetic oil a little pricey some of us strict budget -only negative
Friendly. Fast overall good experience synthetic oil a little pricey some of us strict budget -only negative
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rick d
the valvoline team seem to know what were doing. they kept very busy, and got me in and out very quick. i was very satisfied wit ...
the valvoline team seem to know what were doing. they kept very busy, and got me in and out very quick. i was very satisfied with them, i will see them in about 3000 mile , for another oil change.
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Bossup
Didn’t discuss prices or answer questions about the different oils
Didn’t discuss prices or answer questions about the different oils
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Anonymous
Price was a little high.
Price was a little high.
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Michelle
It was quick and the staff was friendly and explained everything clearly
It was quick and the staff was friendly and explained everything clearly
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Deb L
Price and speed .
Price and speed .
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Gina M
is very pricey
is very pricey
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Steve 13
I think a business could always be better
I think a business could always be better
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Jana62
I like getting to a place and being served immediately instead of having to wait for an hour or more.
I like getting to a place and being served immediately instead of having to wait for an hour or more.
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KAE
They keep offering services for my vehicle that I’m not interested in and if I was interested I would inquire when I arrive.
They keep offering services for my vehicle that I’m not interested in and if I was interested I would inquire when I arrive.
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Nana
Very friendly staff ... and never once was i ever pressured to buy more service. They only recommended and showed me what my tra ...
Very friendly staff ... and never once was i ever pressured to buy more service. They only recommended and showed me what my transmisdion looked like in my car andvwhat it should look like.
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Justin S.
Friendly and fast.
Friendly and fast.
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SW2005
$60 for an oil change after a $7 coupon was used is ridiculous. Tire Discounters does the same exact oil change with Valvoline o ...
$60 for an oil change after a $7 coupon was used is ridiculous. Tire Discounters does the same exact oil change with Valvoline oil for $34! There are no prices posted anywhere, if I would have known it was so pricey I wouldn't have waited the 25 minutes in line to have my service done. I have an Elantra, 4 door, 4 cylinder car that I purchased the synthetic blend oil. No reason for it to be that expensive.. I won't go back, I'll wait the hour & a half next time for Tire Discounters
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Anonymous
Very satisfied
Very satisfied
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Wally
Only fast service center in town.
Only fast service center in town.
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Thom
I keep coming back. Satisfied customer.
I keep coming back. Satisfied customer.
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Allie R
Very friendly service
Very friendly service
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AC
The employees were awesome. I felt like I was part of a family. I’ve talked about how impressed I was with my experience almo ...
The employees were awesome. I felt like I was part of a family. I’ve talked about how impressed I was with my experience almost daily!!
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too poor for valvoline
$80 is ridiculous for an oil change
$80 is ridiculous for an oil change
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AdamJ
Quick, simple, reliable. No issues on my end.
Quick, simple, reliable. No issues on my end.
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Johnnyray
The technician explained all my options of the oil change. Once I entered the service bay, my tires were all aired up quickly, t ...
The technician explained all my options of the oil change. Once I entered the service bay, my tires were all aired up quickly, the oil was being drained, as I watched it on the screen & at the same time fluids were being checked. They work great as a team, getting customers in & out within a short time period.
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Anonymous
Easy with excellent customer service
Easy with excellent customer service
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Jimmie C.
No waiting around they got right on it.
No waiting around they got right on it.
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Deana B
I love going here, its funny to not dread getting an oil change.
I love going here, its funny to not dread getting an oil change.
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Anonymous
Came in to have radiator checked. Everything wonderful & the staff was honest. Didn't try to sell me a radiator flush when I di ...
Came in to have radiator checked. Everything wonderful & the staff was honest. Didn't try to sell me a radiator flush when I didn't need one.
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Patty G
I never feel pressured to purchase additional services and staff is always pleasant.
I never feel pressured to purchase additional services and staff is always pleasant.
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Anonymous
Even with a $12 coupon it was still 98.00 for an oil Change ! Can get it for 40 at a dealer ! Paying double because I have to wo ...
Even with a $12 coupon it was still 98.00 for an oil Change ! Can get it for 40 at a dealer ! Paying double because I have to work on Saturday and have to get oil change !
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gasman
good all around service
good all around service
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Anonymous
Quick and convenient. Very affordable using coupons.
Quick and convenient. Very affordable using coupons.
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Terry s
Bathroom was locked, headlight was not n stock took a little extra time
Bathroom was locked, headlight was not n stock took a little extra time
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Anonymous
Fast curious well mannered
Fast curious well mannered
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melody y
it seemed high for the service i received
it seemed high for the service i received
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Anonymous
Wait outside was extremely long. I was directed to s bay and then had 2 people who came after me get service and leave while I w ...
Wait outside was extremely long. I was directed to s bay and then had 2 people who came after me get service and leave while I was waiting
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Vickie E
They checked air in tires which was low during cold weather and made sure I had enough fluids to get thru cold spell. Received a ...
They checked air in tires which was low during cold weather and made sure I had enough fluids to get thru cold spell. Received a smile and great attitude. Single older woman and they made me feel very confident when I left.
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Nathan V.
Wayne and Hunter were very professional, friendly and personable. It was a very quick service time under 13 minutes! I was very ...
Wayne and Hunter were very professional, friendly and personable. It was a very quick service time under 13 minutes! I was very pleased.
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carla
Courteous & professional staff
Courteous & professional staff
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Heather M
Staff was very polite and efficient.
Staff was very polite and efficient.
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Anonymous
Staff is always courteous and very knowledgeable. Apologized for the long wait but I knew that it was going to be a while when ...
Staff is always courteous and very knowledgeable. Apologized for the long wait but I knew that it was going to be a while when I pulled in. Service was excellent as always!
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Julie W
This visit, I just needed air added to my tires and fluids topped off. I did not have to wait and so happy and convenient to ge ...
This visit, I just needed air added to my tires and fluids topped off. I did not have to wait and so happy and convenient to get right in.
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Kingston Walker
Not one negative event or situation. Very friendly and quick.
Not one negative event or situation. Very friendly and quick.
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Amy O
The guys and gals are always so nice and I feel they help me make good choices to keep my car running better and longer.
The guys and gals are always so nice and I feel they help me make good choices to keep my car running better and longer.
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Marcus Rodgers
Alan was so polite and quick with my service. He took care of it personally because I called ahead. Great service and extremely ...
Alan was so polite and quick with my service. He took care of it personally because I called ahead. Great service and extremely fast. I will definitely be coming back for all other work here. I will also be asking for Alan every time I come back.
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Alamo
More expensive than competitors that offer the same product/service. Checked tires, but one was 5 lbs lower than the rest.
More expensive than competitors that offer the same product/service. Checked tires, but one was 5 lbs lower than the rest.
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DB
I was satisfied question isn't correct
I was satisfied question isn't correct
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Doug B
the employees are friendly,they are smart,they are not pushy,do quick work and i like valvoline oil. the price is fair.
the employees are friendly,they are smart,they are not pushy,do quick work and i like valvoline oil. the price is fair.
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Dorothy K
It was really quick and the customer service was very pleasant and very helpful
It was really quick and the customer service was very pleasant and very helpful
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Linda C
I had never been to Valvoline instant oil change before, but I got right in. I stayed in my car while they gathered my info & ex ...
I had never been to Valvoline instant oil change before, but I got right in. I stayed in my car while they gathered my info & explained the prices for different grades of oil. I was impressed by how each worker had a specific job to do & did it with speed & accuracy. They were all very considerate. I was in & out within 20 minutes. I highly recommend them.
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Julie B
Staff was courteous and fun. We even had a wiper part we were intending to change when we got home and the manager did it for u ...
Staff was courteous and fun. We even had a wiper part we were intending to change when we got home and the manager did it for us! Very cool
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Dennis F
timing of the work completed
timing of the work completed
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Robbie
Great, friendly service, I really enjoy staying in my truck while the service is taking place
Great, friendly service, I really enjoy staying in my truck while the service is taking place
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oe j
very quick and super nice man that waited on me
very quick and super nice man that waited on me
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Jon C
Quick and professional service.
Quick and professional service.
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billie r
Very nice explained everything
Very nice explained everything
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Pam R.
I was in and out in about 15 minutes. This is worth a lot to me as my time is valuable. However, I think the price is a bit high ...
I was in and out in about 15 minutes. This is worth a lot to me as my time is valuable. However, I think the price is a bit high compared to other oil change places. At Wal-Mart it is less than $25, but you do have to wait for an hour sometimes but of course you could shop and spend more $ :)
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Miki T
I was satisfied
I was satisfied
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Mark L. Hannah
Nice Staff
Nice Staff
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Tim S
They repeated some of the sales pitch items a couple of times.
They repeated some of the sales pitch items a couple of times.
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Betsy
Quick, friendly, and knowledgeable staff. Best service place I have went to yet.
Quick, friendly, and knowledgeable staff. Best service place I have went to yet.
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Dan
I was in and out in under 10 minutes, and the price was just right. I love using Valvoline because it is so convenient, right b ...
I was in and out in under 10 minutes, and the price was just right. I love using Valvoline because it is so convenient, right by my house, and I don’t have to pay a fortune or get told all of what is potentially wrong with my vehicle.
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Deana
They are fast friendly and funny! Where else can you go and get entertained while getting your oil changed.
They are fast friendly and funny! Where else can you go and get entertained while getting your oil changed.
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CandyO
This was my first visit and I'm a fan! I'll be back :)The customer service was excellent! The staff was friendly and on the jo ...
This was my first visit and I'm a fan! I'll be back :)The customer service was excellent! The staff was friendly and on the job!I love the fact that I could stay in my car and catch up on emails and return phone calls for work while getting my oil changed.
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JB
The service tech was fantastic. We had a minor issue with a radiator hose and they identified it and provided information on re ...
The service tech was fantastic. We had a minor issue with a radiator hose and they identified it and provided information on repair. Great job!
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SC
Friendly staff
Friendly staff
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Lori R.
The service was quick and everyone was informative of what they were doing and when other things needed attended to with further ...
The service was quick and everyone was informative of what they were doing and when other things needed attended to with further mileage.
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Greg
Excellent customer service
Excellent customer service
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Butch moran
I felt like the prices were a little on the high side compared to local competitors
I felt like the prices were a little on the high side compared to local competitors
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AlanC
They always explain what they are doing and replaced my drain plug because it was worn
They always explain what they are doing and replaced my drain plug because it was worn
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MTA
Trouble free service with no hidden costs or fees! Fast, friendly and courteous. Checked (and went over) everything with me!! ...
Trouble free service with no hidden costs or fees! Fast, friendly and courteous. Checked (and went over) everything with me!!
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Cfn
After my visit there has been a burnt smell. I believe that oil was spilled inside and is continuing to cause this smell. It's n ...
After my visit there has been a burnt smell. I believe that oil was spilled inside and is continuing to cause this smell. It's not pleasant.
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Jay45601
Get what I wanted and never any surprises
Get what I wanted and never any surprises
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JKS
Quick and courteous service.
Quick and courteous service.
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Joe F.
Fast, friendly service
Fast, friendly service
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ORae
Courteous, friendly, fast service and I didn't have to get out of my car or feel pressured to buy more than what I came for.
Courteous, friendly, fast service and I didn't have to get out of my car or feel pressured to buy more than what I came for.
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Courtneym
The crew was very friendly and quick. The lead guy was courteous and knowledgeable. He also helped me find a coupon that I neede ...
The crew was very friendly and quick. The lead guy was courteous and knowledgeable. He also helped me find a coupon that I needed since I was paying for 2 oil changes that day (one for my car and one for my daughters car at the same time).
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EFA
I was greeted at the beginning and the serviceman talked me through the entire process. The young man that did the service up t ...
I was greeted at the beginning and the serviceman talked me through the entire process. The young man that did the service up top also walked me through what he was doing. Both were very friendly and kind. No issues at all.
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Michael C
Came in to take advantage of the 19.99 oil change I had an online coupon for..was very explicit about getting that priced oil ch ...
Came in to take advantage of the 19.99 oil change I had an online coupon for..was very explicit about getting that priced oil change and no other services. To your staffs credit they did not pressure me for any other services. I have stopped going to Jiffy Lube due to thier constant pressure and sales pitches. AIso like sitting in the car while the oil is changed. I will seek services there again if coupons are available online.,otherwise I will change the oil myself.
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Aaron W
I always appreciate the timely service and good quality work. The technician also remembered me from previous visits and I was ...
I always appreciate the timely service and good quality work. The technician also remembered me from previous visits and I was impressed by that. The Jeep Patriot I get serviced is a company vehicle that I use since I am a director of operations for a large Helicopter EMS company. I have spoken to our fleet manager and recommended our entire fleet be serviced at Valvoline due to the consistent good service I receive there.
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Mike M
It was an oil change...nothing life changing.
It was an oil change...nothing life changing.
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Anonymous
Was in a hurry and there was no wait time, allowing me to make my appt on time.
Was in a hurry and there was no wait time, allowing me to make my appt on time.
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MarciaE
Went smoothly & quickly
Went smoothly & quickly
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ldewry
excellent customer service and knowledge associates
excellent customer service and knowledge associates
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Dorothy K
I love the fast, friendly service
I love the fast, friendly service
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Gina D.
I always come here to have my oil changed because I feel like they are honest with me and wants my vehicle in tip top shape so i ...
I always come here to have my oil changed because I feel like they are honest with me and wants my vehicle in tip top shape so it doesn’t leave me stranded. I have 3 vehicles I bring here.
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Terry
price to high
price to high
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JT
$75 is a lot to pay for oil change and tire rotation, but I like the convenience of your facility. The staff speaks very quickl ...
$75 is a lot to pay for oil change and tire rotation, but I like the convenience of your facility. The staff speaks very quickly and it is sometimes hard to understand what they are saying... it could be my hearing. I would suggest they slow down a little when explaining to their older clients.
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Danbo
Great Job !!!!!!
Great Job !!!!!!
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Daniel R
Fast service. Friendly staff. No pressure.
Fast service. Friendly staff. No pressure.
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Mike-Chillicothe, Ohio
Everyone was friendly and professional and continued checking with us during our wait
Everyone was friendly and professional and continued checking with us during our wait
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Sharlot L.
It's quick and they all know what they are doing.
It's quick and they all know what they are doing.
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candice s.
fast, friendly service!
fast, friendly service!
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TerryB
very fast with nice people
very fast with nice people
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L Schrader
Quick, efficient serviceExplanation of services and pricesFriendly employees
Quick, efficient serviceExplanation of services and pricesFriendly employees
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Brian K
Staff was very pricessional but the cost of the oil change is outrangeous, even with a $12 discount.
Staff was very pricessional but the cost of the oil change is outrangeous, even with a $12 discount.
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Lee
Same fast service as I always get.
Same fast service as I always get.
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Sarah
Great customer service and quick oil change.
Great customer service and quick oil change.
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Tad F
Staff was very friendly.
Staff was very friendly.
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Juli
I love the staff at this valvoline. Very friendly and very fast!
I love the staff at this valvoline. Very friendly and very fast!
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C W
It's just a oil change
It's just a oil change
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Pastor J
They did not do a light check. As a result of that, I did get pulled over by law-enforcement and advised that a brake light was ...
They did not do a light check. As a result of that, I did get pulled over by law-enforcement and advised that a brake light was out. No ticket issued. A warning. Whew
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Debbie M
Always friendly and helpful and it is so convenient. The work done is great and all of my questions are answered
Always friendly and helpful and it is so convenient. The work done is great and all of my questions are answered
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SteelersFnRule
You are expensive! The poster in waiting room had an offer for a discount which expired in 2015 and the coupon i had on me had ...
You are expensive! The poster in waiting room had an offer for a discount which expired in 2015 and the coupon i had on me had expired a few days ago. i spend too much there too often to not be able to use coupon...maybe i need to return to Jiffy Lube...
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TAD
Customer Service and ease/ speed of oil change. They checked everything
Customer Service and ease/ speed of oil change. They checked everything
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Anonymous
Pricing
Pricing
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Daddyarts3
Great service price could be a little cheaper but the service was excellent
Great service price could be a little cheaper but the service was excellent
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Ain't B
No waiting this time. Very courteous staff. Helpful. Fast. Friendly. Nice that I had the coupon. Too bad it seems each tim ...
No waiting this time. Very courteous staff. Helpful. Fast. Friendly. Nice that I had the coupon. Too bad it seems each time I stop in for service, there are so many new faces. Would like to see and get to know some of the same staff. Makes it appear you have a high turnover of employees. That makes me wonder about your company.
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Anonymous
A great bunch. Of people
A great bunch. Of people
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Anonymous
Have always gotten fast & quality service.
Have always gotten fast & quality service.
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ScorpionkingSR
Friendly, Professional and Timely...
Friendly, Professional and Timely...
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Mateo
So friendly, I own 5 cars, and I take 4 of them here, the service is all over the place, this time it was amazing. So friendly a ...
So friendly, I own 5 cars, and I take 4 of them here, the service is all over the place, this time it was amazing. So friendly and nice
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Jimmy
Guy was friendly and it was fast.
Guy was friendly and it was fast.
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cj
There is always room for improvement.
There is always room for improvement.
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Meldaddy
I was in a hurry pulled right in the tek was fast and knowledgeable only took 10 minutes and I was on my way
I was in a hurry pulled right in the tek was fast and knowledgeable only took 10 minutes and I was on my way
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Kevin D
Very courteous, polite. Always asks about other services and explains it very well.If I have questions and they wouldn't know, t ...
Very courteous, polite. Always asks about other services and explains it very well.If I have questions and they wouldn't know, they will ask someone else who does. Love the place
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Dorraine M.
They were very busy - but quickly took care of each customer. The staff is always very friendly. I've been there several times ...
They were very busy - but quickly took care of each customer. The staff is always very friendly. I've been there several times with both our cars and we're always very satisfied with the quick service and friendly staff!!!
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RW
Fast and friendly willing to listen to your questions.
Fast and friendly willing to listen to your questions.
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Kevin p
Great and Friendly workers
Great and Friendly workers
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Doug D
The employees are always friendly and professional.
The employees are always friendly and professional.
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GDeck
Staff was very friendly. I liked staying in my car. Previously used Walmart for years and waited 2 hours plus. Will definitely b ...
Staff was very friendly. I liked staying in my car. Previously used Walmart for years and waited 2 hours plus. Will definitely be back!!
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Jeff G
They know what they are doing and care.
They know what they are doing and care.
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Kp94
I will defiantly return! This was my first visit to valvoline! I usually goto tire discounters and it takes an hour or two with ...
I will defiantly return! This was my first visit to valvoline! I usually goto tire discounters and it takes an hour or two with a appointment for my car to be finished. Loved the quick service of valvoline.
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Jeff G
Very good customer service.
Very good customer service.
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Deana
It's so nice to go somewhere and be treated so nice! You have an exceptional group working for you, I seriously can't say enough ...
It's so nice to go somewhere and be treated so nice! You have an exceptional group working for you, I seriously can't say enough about how awesome they are!
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Daniel W.
Friendly and highly efficient service. I was not pressed to purchase other services. At a location in Columbus, OH on Polaris ...
Friendly and highly efficient service. I was not pressed to purchase other services. At a location in Columbus, OH on Polaris Parkway I have become quite annoyed at the upselling and solicitation for other products and services. At this location, they made me away of maintenance schedules and services offered but no hard sell. The staff was excellent.
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tgirl
Was priced a little higher than I anticipated
Was priced a little higher than I anticipated
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MoochP
This is an awesome place. The staff is quick, efficient, friendly, and with all of these qualities, makes my visit better.
This is an awesome place. The staff is quick, efficient, friendly, and with all of these qualities, makes my visit better.
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Jessica W
Staff and manager were very knowledgeable and kind.
Staff and manager were very knowledgeable and kind.
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Britany F.
The staff is friendly and makes the visit enjoyable. Super quick service.
The staff is friendly and makes the visit enjoyable. Super quick service.
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