RECENT REVIEWS
2024 N.
3/25/2026
1.0 out of 5.0
They stripped my oil pan, and broke something off!!! I will be contacting corporate!
Jacob B.
3/23/2026
1.0 out of 5.0
I had 2 hours between my work meeting and getting back to the office so I figured let's stop and get a quick oil change cuz my car needs it. Usually it takes me about 10 minutes at other valvoline's, but apparently this one takes two and a half freaking hours just for one car to finish in front of me and now I'm late to work, I was told I'm getting written up, it's my freaking birthday, and I don't get to work today because I'm a field marketer and my team has already left the office and I have yet to get my car's oil changed. Changed. So here I am sitting in line right now right behind a car with their hood up on the inside with employees. Just walking around drinking their little fast food cups acting like they're working and apparently it should be anytime now that I get my oil changed almost 3 hours after I should have got my freaking oil changed! I'm furious. Don't ever go to this specific location because this location sucks and it's full of really slow employees
Valvoline Instant Oil Change
Hi, Jacob. I'm sorry to hear your wait time was longer than expected, and I understand your disappointment. We’re always looking for ways to improve our guests' future experience, and we’d like the chance to better address your concerns. If you’d like to share further, email your VIN# to CCsocial@valvoline.com, and include the store location G-040037.
-Lynn
VIOC Social Media Team
bella s.
3/20/2026
5.0 out of 5.0
Valvoline Instant Oil Change
Thanks for trusting our crew in Cincinnati! We appreciate your 5 stars and want to remind you—come back anytime for complimentary fluid top-offs, light checks, or tire pressure adjustments.
