RECENT REVIEWS
Gabby C.
10/15/2026
5.0 out of 5.0
Staff was super nice, not pushy, got my car in and out in a timely manner! Von, Mike, and Cayden were doing great getting the long line of cars in and out, very hard working gentlemen!
Valvoline Instant Oil Change
Thank you for the great feedback! We're glad you chose our store on 1444 East Kemper Road for your oil change service. Helping your car perform its best is what we love.
2020 H.
10/12/2026
5.0 out of 5.0
Staff at Kemper Rd location always friendly, professional, & speedy!
Quality work every time.
Valvoline Instant Oil Change
Appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Cincinnati. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!
Cassie C.
10/12/2026
1.0 out of 5.0
Terrible experience, the sticker machine was not working and they were not planning on telling me until I asked about it. I also had to request for them to re set my oil life percentage, once I asked they were very rude about it and did not care about “customer service” experience. Whenever I would ask a question I got very rude answers, I will not be back at this location.
Valvoline Instant Oil Change
Thank you for sharing your feedback. We're sorry to hear your visit did not meet your expectations. Providing great customer service is important to us, and we appreciate the opportunity to learn more about your experience. If you'd like to share further, please email your VIN# and a good phone number where you can be reached at to CCsocial@valvoline.com, and our team will be happy to review your concerns.
