RECENT REVIEWS
2017 D.
10/5/2026
5.0 out of 5.0
I went in for an oil change and because I used synthetic oil it wasn't due yet so they did a courtesy check and I was on my way! Thanks for being honest!
Valvoline Instant Oil Change
Thank you for the great feedback! We're glad you chose our store on 21114 Center Ridge Road for your oil change service. Helping your car perform its best is what we love.
Joe S.
10/5/2026
5.0 out of 5.0
Employees are great! Everyone did a fantastic job!
Valvoline Instant Oil Change
Thanks for trusting our crew in Rocky River! We appreciate your 5 stars and want to remind you—come back anytime for complimentary fluid top-offs, light checks, or tire pressure adjustments.
Kay V.
10/4/2026
2.0 out of 5.0
Got my vehicle done at this vavoline for a last minute oil change. Workers seemed unhappy, unmotivated and low energy (I didn’t know I came 30 minutes before close after the service was done). Nonetheless, when it came time to pay I had a $25 off service change which was good until 10/9/2026. The guy said the coupon didn’t work, asked me questions until I had to ask for a manager. When the manager came, no words were exchanged, a new price was given and I wanted to know if my new discounted charge was correct. When the receipt was printed, I was only given $20 off. I appreciate everything that went well but things could have gone a bit more smoothly. I’ve never had issues with vavoline coupons and customer service requests but maybe these guys were just wanting to go home. 2/5 stars
Valvoline Instant Oil Change
Hi Kay, thank you for sharing your experience with us. We're sorry to hear about the issues you faced during your visit for an oil change. Please reach out to us at ccsocial@valvoline.com with your VIN so we can look into this further and ensure a smoother experience next time.
