Welcome. The South Euclid Valvoline Instant Oil Change is located approximately 1 miles north of University Square near the intersection of Warrensville Center Rd and Stonehaven Rd next to Walmart Supercenter. Philip Costanzo, Manager
183 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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| Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION
SERVICE
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM
CLEANING SERVICE
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY
REPLACEMENT
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER
REPLACEMENT
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Emily
Bryan was helpful and efficient
Bryan was helpful and efficient
MORE
Dezrvn
I just went in for a top off of my fluids and they guys were super nice I was their last customer of the day. I pulled right up ...
I just went in for a top off of my fluids and they guys were super nice I was their last customer of the day. I pulled right up they topped off my oil and wiper fluid and I was on my way. Love it when things go smoothly
MORE
John from South Euclid
Service was quick, was not pressured to purchase things I did not want.
Service was quick, was not pressured to purchase things I did not want.
MORE
Megan M
I was able to get in quickly for my oil change. The employees were so courteous and polite. I could have spent an hour at my dea ...
I was able to get in quickly for my oil change. The employees were so courteous and polite. I could have spent an hour at my dealership waiting for a free oil change, but I'll definitely skip that step and go here instead.
MORE
Anthony domino’s
Justin was awesome and wowed me
Justin was awesome and wowed me
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Miriam
I think his name was Brian did a wonderful job him and his team! They were really friendly really efficient and I felt my car wa ...
I think his name was Brian did a wonderful job him and his team! They were really friendly really efficient and I felt my car was in great hands. I had 3 kids with me complaining of the heat and one of the guys even brought them popsicles!! 5 stars I’ll def be back!!! Thanks!
MORE
Erika S.
Service is always courteous snd professional. My daughter and I both now go to Valvoline. Other locations are just as nice.
Service is always courteous snd professional. My daughter and I both now go to Valvoline. Other locations are just as nice.
MORE
Jasmyn
The manager working was very knowledgeable and kind, the man working on my car was efficient and showed me my oil level. Also, i ...
The manager working was very knowledgeable and kind, the man working on my car was efficient and showed me my oil level. Also, it seemed everyone there was happy to be at work. It seemed like it was their pleasure to work on my car and that is important to me! Great work to them both!
MORE
Daniel C
Philip was very friendly and courteous from the start. I came in for an oil change for the first time and he explained very clea ...
Philip was very friendly and courteous from the start. I came in for an oil change for the first time and he explained very clearly their process, what services were included, and the courtesy inspection that was part of the deal. He also noticed that my air filter was dirty and potentially needed replaced as a result of the inspection which I appreciated. I was in and out in under 15 minutes including an oil change and the air filter replacement.
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Jonesp
Much better than other quick oil change service.
Much better than other quick oil change service.
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Gabe G
The team was very friendly, prompt, and approachable. Quick to take care of things too.
The team was very friendly, prompt, and approachable. Quick to take care of things too.
MORE
Skunkfish
Spilled oil and didn't clean it up.
Spilled oil and didn't clean it up.
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BBC
My standards are higher than most.
My standards are higher than most.
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Deb J.
The staff was courteous and knowledgeable, and I know they weren't trying to sell me unnecessary services. I had previously take ...
The staff was courteous and knowledgeable, and I know they weren't trying to sell me unnecessary services. I had previously taken my Scion to Toyota, and they recommended services, but at a much higher price.
MORE
Mickey
Been using Valvoline for several years and the service has been excellent. Staff is always friendly, polite, and professional.
Been using Valvoline for several years and the service has been excellent. Staff is always friendly, polite, and professional.
MORE
Dannie
I have had a great experience at this one a couple of times but this time the lady was alittle rude. Not bad just not friendly. ...
I have had a great experience at this one a couple of times but this time the lady was alittle rude. Not bad just not friendly. But like I said I have been here before and everyone is friendly the place is really clean and they do a great job. I just was not highly satisfied this time.
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Thomas
Very very friendly staff
Very very friendly staff
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Anonymous
The customer service is HIGH CLASS and the "timings" are perfect
The customer service is HIGH CLASS and the "timings" are perfect
MORE
Kevin
My wife keeps telling me she goes to Conrad's and it's 10-15 dollars cheaper.
My wife keeps telling me she goes to Conrad's and it's 10-15 dollars cheaper.
MORE
Vern
Fast,service people were efficient.
Fast,service people were efficient.
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Doug P
I enjoyed the transparent, friendly service.
I enjoyed the transparent, friendly service.
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gayawk
fast service, smiled, thorough.
fast service, smiled, thorough.
MORE
Kay V.
no problems or issues. efficient service
no problems or issues. efficient service
MORE
KathyMcC
The staff was friendly, quick and efficient.
The staff was friendly, quick and efficient.
MORE
Red Cobalt 2007
The Customer Service of the Assistant Manager and the Technician was most professional. The Assistant Manager, not only recomme ...
The Customer Service of the Assistant Manager and the Technician was most professional. The Assistant Manager, not only recommended other services, she explained the purpose of the services recommended. The technician, was fast in providing her services during my experience. Upon completing my services, both the Assistant Manager and Technician were welcoming and genuine during my visit. When comparing my experience with the South Euclid shop to the North Randall shop, the South Euclid, Ohio shop was a 5 star shop. Clean, fast, professional.
MORE
GrandpaSweeney
The staff was exceptional.
The staff was exceptional.
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Nate P
Very profesional
Very profesional
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Michele m.
Fast friendly
Fast friendly
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Nateg
Super friendly employees, very knowledgeable, and most importantly fast
Super friendly employees, very knowledgeable, and most importantly fast
MORE
MaryH
They checked tires and put air in while I was outside waiting. When I got in bay I was told all the things they would check. T ...
They checked tires and put air in while I was outside waiting. When I got in bay I was told all the things they would check. They showed me my air filters and an animal had made a nest in both so I got both changed. I noticed the air conditioning is blowing better with that filter changed
MORE
Tiffany S
Beginning to end over all the customer service was excellent. Shared every step of the way verbally with me as I said in my car ...
Beginning to end over all the customer service was excellent. Shared every step of the way verbally with me as I said in my car making me feel extremely comfortable and assured that I was in good hands.
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Professor
Very friendly staff.
Very friendly staff.
MORE
Al C.
They were awesome, giving explanation on what was going on and other products and services. The staff is friendly and courtesy.
They were awesome, giving explanation on what was going on and other products and services. The staff is friendly and courtesy.
MORE
popi929
Friendliness; courteous
Friendliness; courteous
MORE
lukeh
Staff was extremely helpful, friendly, and very clear explaining what they were doing and any issues i had with my vehicle
Staff was extremely helpful, friendly, and very clear explaining what they were doing and any issues i had with my vehicle
MORE
Christine H.
Friendly informative staff. Answered questions and were very helpful. Also quick!
Friendly informative staff. Answered questions and were very helpful. Also quick!
MORE
Anonymous
Fast clear and efficient
Fast clear and efficient
MORE
Kat
Service was quick and the staff was friendly.
Service was quick and the staff was friendly.
MORE
Shanarha H
I was highly satisfied because I was greeted as soon as I pulled up. Also they were very friendly in respectful...Also they expl ...
I was highly satisfied because I was greeted as soon as I pulled up. Also they were very friendly in respectful...Also they explain to me everything. It was my first time coming there in I’ll be back again thank you.
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Anonymous
Cathy was very professional and well knowledgeable and was very helpful
Cathy was very professional and well knowledgeable and was very helpful
MORE
MB
The lady who handled my oil change was nice and understanding but it would have been nice to see a smile or something I guess. S ...
The lady who handled my oil change was nice and understanding but it would have been nice to see a smile or something I guess. She by no means did a bad job or had a bad attitude though.
MORE
BarbW
The personnel that I interacted with were very polite and did their job quickly. I was pleased to see that there were women work ...
The personnel that I interacted with were very polite and did their job quickly. I was pleased to see that there were women working. Love it
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Hst
The employees where nice
The employees where nice
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Darcy P
Tristan was terrific! Really pleasant and professional!
Tristan was terrific! Really pleasant and professional!
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Anonymous
The. Staff. Was. Knowledgeable. And. Friendly. And. It. Was. Convenient
The. Staff. Was. Knowledgeable. And. Friendly. And. It. Was. Convenient
MORE
Star
Good customer service and efficient with work done.
Good customer service and efficient with work done.
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New Customer
The representatives worked as a team to deliver overall excellent service. It was explained that the synthetic blend I requeste ...
The representatives worked as a team to deliver overall excellent service. It was explained that the synthetic blend I requested was a little more expensive and my car averaged 6 quarts of oil. I was informed of regular maintenance I needed but not pressured to do it at that time. I appreciated that I was shown and directed to reset my "oil change required" message. It was a good experience and I mentioned my experience to my sister and she plans to have her oil changed at Valvoline.
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Mookey
The staff were very nice and knowledgeable of what they were doing
The staff were very nice and knowledgeable of what they were doing
MORE
Anonymous
Staff answered all questions and was very polite
Staff answered all questions and was very polite
MORE
Irish Sailor
Staff was professional, explained in detail why I needed a new air filter, showing me the old and new one side by side.
Staff was professional, explained in detail why I needed a new air filter, showing me the old and new one side by side.
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Debbie
Everyone was very polite and friendly and nobody tried to talk me into anything extra .
Everyone was very polite and friendly and nobody tried to talk me into anything extra .
MORE
Doris H
Very friendly professional staff . This was my first time using a quick Change for car maintenance. I was impressed I’m telling ...
Very friendly professional staff . This was my first time using a quick Change for car maintenance. I was impressed I’m telling all my family about the service
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Rb
It was quick
It was quick
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FrankT
quick and efficient
quick and efficient
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DS
All of the technicians were professional and personable. In and out in 28 minutes. Great service.
All of the technicians were professional and personable. In and out in 28 minutes. Great service.
MORE
J. Alan Scott
The staff and service was prompt. The technicians were very friendly and displayed great communication between them and me as we ...
The staff and service was prompt. The technicians were very friendly and displayed great communication between them and me as well as each other while preforming the service.
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Fred
excellent customer service, informed of everything going on, done promptly and efficiently
excellent customer service, informed of everything going on, done promptly and efficiently
MORE
Doris S.
I am always serviced at this location by a friendly and professional staff. They are the only ones I consider when in need of an ...
I am always serviced at this location by a friendly and professional staff. They are the only ones I consider when in need of an oil change and will certainly consider the other services offered when needed.
MORE
Den T
The service is always great and the representatives have fun and include the customer in on the fun as well. they talk you you a ...
The service is always great and the representatives have fun and include the customer in on the fun as well. they talk you you and answer all of your questions.
MORE
Fred Sims
One more service bay
One more service bay
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Anise M.
The staff was very friendly from the moment I pulled in. Everything was explained and all questions were answered. My car is as ...
The staff was very friendly from the moment I pulled in. Everything was explained and all questions were answered. My car is as runny even better when I left. My husband and I will continue to service our vehicles here
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justme
The representatives of the the company professionals and kind very clean facilities and efficient.
The representatives of the the company professionals and kind very clean facilities and efficient.
MORE
Cam W.
Quick service & best around the town!
Quick service & best around the town!
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Anonymous
It was way too expensive. I got a synthetic blend for my Toyota Rav4 and it cost $70. This is way too high for me to ever want t ...
It was way too expensive. I got a synthetic blend for my Toyota Rav4 and it cost $70. This is way too high for me to ever want to come back.
MORE
Rjl5340
The attendant was so helpful and so friendly. Didn't push items that were recommended.
The attendant was so helpful and so friendly. Didn't push items that were recommended.
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jjime148
Everyone was so friendly service was quick and I was able to use a $20 off coupon for oil change and a 20% off coupon for an air ...
Everyone was so friendly service was quick and I was able to use a $20 off coupon for oil change and a 20% off coupon for an air filter and light bulb.
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Cathy
Because they all get the job done, and in a nice time frame
Because they all get the job done, and in a nice time frame
MORE
Anonymous
quick service, courteous friendly staff
quick service, courteous friendly staff
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Tina
Staff were friendly, knowledgeable and helpful. The service was performed efficiently and effectively. I will definitely retur ...
Staff were friendly, knowledgeable and helpful. The service was performed efficiently and effectively. I will definitely return.
MORE
T.Mc
Staff members were professional, well trained and polite to me as a customer. Each step of the oil change was explained and sugg ...
Staff members were professional, well trained and polite to me as a customer. Each step of the oil change was explained and suggested.
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Regina
Excellent customer service from the start of my visit until the end.
Excellent customer service from the start of my visit until the end.
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Tia H
The service was great. I feel like I was over charged for my oil change I usually pay $60.00 for 5000 miles of synthetic oil. I ...
The service was great. I feel like I was over charged for my oil change I usually pay $60.00 for 5000 miles of synthetic oil. I paid $97.00. That is a bit much. I won’t be returning.
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Diane E
I’ll have to see if I have any problems with the products/service I received. Not enough time has elapsed
I’ll have to see if I have any problems with the products/service I received. Not enough time has elapsed
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Bianca Jackson
Fast and reasonable although they ask too many questions about other stuff that you didn’t come for
Fast and reasonable although they ask too many questions about other stuff that you didn’t come for
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Barry K
Everything went better than expected
Everything went better than expected
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Ryan B
Great location great service. Much better than a dealership or other places offering similar services.
Great location great service. Much better than a dealership or other places offering similar services.
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Joe in O
I don’t want to sound much had it about this but everything about my visit was absolutely fabulous, well done !
I don’t want to sound much had it about this but everything about my visit was absolutely fabulous, well done !
MORE
Edward Q
Excellent customer service and great attitude Very knowledgeable and explained what my situation was with my car.
Excellent customer service and great attitude Very knowledgeable and explained what my situation was with my car.
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March
Speed, freindliness, no pressure at all.
Speed, freindliness, no pressure at all.
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Jazzy P
From the phone call that i made to find out pricing to the time the job was complete tge staff was amazing. I felt like we had k ...
From the phone call that i made to find out pricing to the time the job was complete tge staff was amazing. I felt like we had known each other for years. I will DEFINITELY be returning soon and referring others.
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Judy G
I knew there were a couple things that needed to be done as I was told so by a different provider. Valvoline did confirm that a ...
I knew there were a couple things that needed to be done as I was told so by a different provider. Valvoline did confirm that and also gave me an easy list of what they performed and what they felt needed to be replaced.
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V.C
VERY PROFESSIONAL Great atmosphere, Very Friendly and in and out services and SERVICE WITH A SMILE
VERY PROFESSIONAL Great atmosphere, Very Friendly and in and out services and SERVICE WITH A SMILE
MORE
Anonymous
The efficiency and knowledge of the staff the one-stop-shop get everything done that I need and the recommendations and the qual ...
The efficiency and knowledge of the staff the one-stop-shop get everything done that I need and the recommendations and the quality of work that's why I like it
MORE
Cruz 13
I neede an oil change and everthing was explained to me.
I neede an oil change and everthing was explained to me.
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Jaime
The entire team was extremely friendly and courteous.
The entire team was extremely friendly and courteous.
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Al C
Everyone was very friendly. The person explaining additional services was excellent. I was comfortable for the whole experience.
Everyone was very friendly. The person explaining additional services was excellent. I was comfortable for the whole experience.
MORE
Zeemad
The experience was handled very professionally and the workers were informative and did not pressure me. The supervisor seemed t ...
The experience was handled very professionally and the workers were informative and did not pressure me. The supervisor seemed to have a good handle on things and the employees seem like a well oiled machine.
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Anthony T.
The service people are personable , respectful and they know what they are doing.
The service people are personable , respectful and they know what they are doing.
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Debbie B
They were very thorough and explained what they were doing. Very nice dispositions.
They were very thorough and explained what they were doing. Very nice dispositions.
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Chell
They was very patient with me even though my kids was screaming and crying I appreciate that very much
They was very patient with me even though my kids was screaming and crying I appreciate that very much
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Shaw
The service was great.
The service was great.
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Green
Felt a little pressure for upgrades
Felt a little pressure for upgrades
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Dennis C
Crew was fast & efficient, Found a problem with rodents eating my air filter - replaced same. Performed services well & got me o ...
Crew was fast & efficient, Found a problem with rodents eating my air filter - replaced same. Performed services well & got me on my way quickly. All I can ask for
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Heather
I used to go to Lube Stop, but after they changed to Take 5 I feel that the quality of service has gone down which caused a coup ...
I used to go to Lube Stop, but after they changed to Take 5 I feel that the quality of service has gone down which caused a couple of bad oil change experiences. My father suggested we try Valvoline, and after just one visit I am certain I will use Valvoline going forward. The service crew was courteous, knowledgable, and made sure I was informed about my options and services. There was unexpected heavy snow, I believe it was the assistant manager worked to clean out the excess water in the bay area, which may seem small to some, but it impressed me and let me know that she took pride in her job. She did that without missing a step in my checkout process. The service I received today was quick, thorough, and efficient. Great staff at store: 060096.
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Anonymous
The service was efficient and quick. The female technician was great.
The service was efficient and quick. The female technician was great.
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Diane M.
It didn't take long and everyone was very nice.
It didn't take long and everyone was very nice.
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Cyndi C
This was my first visit and everything was explained to me , I got a print out of recommended services, we didn't have to get ou ...
This was my first visit and everything was explained to me , I got a print out of recommended services, we didn't have to get out of the car ( the baby was asleep in the back the whole time) and it didn't take forever like when I go to my regular shop. I like that; saved me lots of time, in and out fast.
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Poirot
Fast, friendly and knowledgeable workers. An air of competence about the place.
Fast, friendly and knowledgeable workers. An air of competence about the place.
MORE
Andrea D.
I was instantly showed into the facility asked what services I needed but the guy was helping another customer so he was trying ...
I was instantly showed into the facility asked what services I needed but the guy was helping another customer so he was trying to work back and forth but what I thought would be a 15 min service was about 35-40 mins I wasn't in a rush so it wasn't a big deal but next time I think be a little more Informative about how long the service will take just in case someone has something else to do or somewhere to be.
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Damesha M.
I received very professional, knowledgeable and courteous service.
I received very professional, knowledgeable and courteous service.
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John Z
Good customer service
Good customer service
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Rob C.
The customer service and employee knowledge is outstanding. They do a great job of getting the job done efficiently. They also d ...
The customer service and employee knowledge is outstanding. They do a great job of getting the job done efficiently. They also do a great job of explaining products and how they work. They don’t pressure you into buying additional services.
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DadMac
quick, clean, professional and thorough. Everything was explained and I was on my way...
quick, clean, professional and thorough. Everything was explained and I was on my way...
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Mike M
I had tried some of the other places and I just did not care for the service that I received.
I had tried some of the other places and I just did not care for the service that I received.
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Jason Bolar
I was in and out and I seen the 2 techs working on my car and the took the time to show me tell me and show me my parts. I will ...
I was in and out and I seen the 2 techs working on my car and the took the time to show me tell me and show me my parts. I will be back
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Keyara
I was recommended to come to vavoline by a coworker and I must admit I was very pleased. the service was great everyone was frie ...
I was recommended to come to vavoline by a coworker and I must admit I was very pleased. the service was great everyone was friendly and knew there stuff.
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Melissa M
Kira the young lady that took care of us was fantastic! Knowledgeable and courteous and very accommodating.
Kira the young lady that took care of us was fantastic! Knowledgeable and courteous and very accommodating.
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Lynnice Nelson
Great service never left my car, plus it only takes a few minutes and your done.
Great service never left my car, plus it only takes a few minutes and your done.
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Tyler S.
The associates were extremely helpful and friendly. They really knew their stuff and gave me the best service imaginable!
The associates were extremely helpful and friendly. They really knew their stuff and gave me the best service imaginable!
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Mickysolo
I was extremely satisfied with the service- I got an E-check, an oil change and some bulbs were replaced. The employees were res ...
I was extremely satisfied with the service- I got an E-check, an oil change and some bulbs were replaced. The employees were respectful and knowledgeable.
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MM
It was quick and easy service. The staff seemed competent and didn’t pressure me to buy what I didn’t need.
It was quick and easy service. The staff seemed competent and didn’t pressure me to buy what I didn’t need.
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Ashley
The man that talked to me didn’t make me feel pressured to pay for more than what I was asking for and that was great
The man that talked to me didn’t make me feel pressured to pay for more than what I was asking for and that was great
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Anthony M.
The Personnel was excellent with explaining everything to the tee
The Personnel was excellent with explaining everything to the tee
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Daddeo
Realy no issues...
Realy no issues...
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Demetria C
Great customer service by Kari. Got in and out quickly.
Great customer service by Kari. Got in and out quickly.
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Fjax
This was just my 1st visit, there is always room for improvement
This was just my 1st visit, there is always room for improvement
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Lloyd Tomlinson
Best Customer Service I've Ever Experienced
Best Customer Service I've Ever Experienced
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Maribeth
Great, friendly fast service
Great, friendly fast service
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RDC
The garage was clean and organized. The service people were very nice and friendly, and I was informed of the wait.
The garage was clean and organized. The service people were very nice and friendly, and I was informed of the wait.
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Delores H
I was satisfied as I am always, when I go for service. No big thing, they were curious and professional. Did oil change I was on ...
I was satisfied as I am always, when I go for service. No big thing, they were curious and professional. Did oil change I was on my way afterwards. Absolutely no complaints
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Jr
The team did i amazing job
The team did i amazing job
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Anonymous
The reps were very knowledgeable and professional. The entire team was efficient in getting the job done.
The reps were very knowledgeable and professional. The entire team was efficient in getting the job done.
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Kenny jones
They did exactly what they said they were and charge me exactly what they told me over the phone
They did exactly what they said they were and charge me exactly what they told me over the phone
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Yanni H.
The reps we're very friendly and helpful and I was impressed at the speed in which my oil change was completed. I also like how ...
The reps we're very friendly and helpful and I was impressed at the speed in which my oil change was completed. I also like how the reps told me about the recommendations for my vehicle but did not make me feel pressured to get them done at that moment. It was my first time visiting a Valvoline and I will be sure to go to Valvoline in the future whenever I need an oil change done.
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T. Miller
The lady was friendly and I was in and out very quickly
The lady was friendly and I was in and out very quickly
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Ken p
Only because of the long wait, but they were busy
Only because of the long wait, but they were busy
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Anonymous
Great customer service, fast & prompt.
Great customer service, fast & prompt.
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Anonymous
Very nice people. Knew what they were doing. And didn't feel pressure or uncomfortable about purchasing anything
Very nice people. Knew what they were doing. And didn't feel pressure or uncomfortable about purchasing anything
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Pastor D.
Customer care service
Customer care service
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aprusinski
The staff was incredibly friendly and helpful. I came in about 25 minutes before close and they treated me very well - especiall ...
The staff was incredibly friendly and helpful. I came in about 25 minutes before close and they treated me very well - especially knowing that it was coming up on closing time.
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Aj
Had a Groupon for a normal oil change, she talked me into the synthetic blend, so I paid the difference. But I paid the differen ...
Had a Groupon for a normal oil change, she talked me into the synthetic blend, so I paid the difference. But I paid the difference on the amount I paid for the Groupon, not the value that it was worth. Basically it was pointless for me to even have a Groupon Bc I essentially paid the full price.
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EbbyP
I was quickly greeted and advised that I'd have a short wait. When I was taken in they performed my service efficiently and wit ...
I was quickly greeted and advised that I'd have a short wait. When I was taken in they performed my service efficiently and with great professional attitudes.
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Ladidi
Professional and competent staff
Professional and competent staff
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E.W.
Quick service and knowledgeable assistant manager
Quick service and knowledgeable assistant manager
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Simmons
I was promptly greeted in a professional manner. A car that pulled up after I did went inside the bay before I did. I was immedi ...
I was promptly greeted in a professional manner. A car that pulled up after I did went inside the bay before I did. I was immediately informed that the other car had a longer service and that I would be able get my oil changed within 10-15 minutes; I appreciated the communication. My service was good, quick, and I did not feel pressured to take on any additional services. I love to purchase your coupons on Groupon!
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Bertrod88
Everyone was very helpful and informative even though they appeared to be training a newer employee. They were all very consider ...
Everyone was very helpful and informative even though they appeared to be training a newer employee. They were all very considerate.
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Tee P
the attendants were very professional and kind
the attendants were very professional and kind
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Rob J
Customer service was excellent!!
Customer service was excellent!!
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Kenzie H
The additional pricing being added as my vehicle was being inspected. Next time I will ask for my vehicle to be filling inspecte ...
The additional pricing being added as my vehicle was being inspected. Next time I will ask for my vehicle to be filling inspected that way I can analyze how much I am willing to spend during that visit. I had to change the type of oil to accommodate for other pricing
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Hasan c
Nice people
Nice people
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Sue R
Friendly, professional and efficient operation and staff!
Friendly, professional and efficient operation and staff!
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Anthony T
I was treated with respect. Services were explained well, questions I had were answered. I was so satisfied I wil bring my secon ...
I was treated with respect. Services were explained well, questions I had were answered. I was so satisfied I wil bring my second car in for services today. All the workers knew what they were doing, I had confidence in them.
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taluski
polite knowledgeable and professionally executed in a timely fashion
polite knowledgeable and professionally executed in a timely fashion
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N.G.
The workers were very friendly and efficient.
The workers were very friendly and efficient.
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Ajk
They did a great job communicating to me what they recommended for my vehicle. They were friendly and they all worked together t ...
They did a great job communicating to me what they recommended for my vehicle. They were friendly and they all worked together to get my battery out which was not as easy as just lifting it out. They communicated with me during the process.
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AB
Quick knowledgeable friendly service
Quick knowledgeable friendly service
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Clarence J
They didn't try to pressure me into buying anything else I told him I will come back next time for it
They didn't try to pressure me into buying anything else I told him I will come back next time for it
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M. Johnson
Because that is the highest rating and there is always room for improvement. The lower rating allows space for you to grow and i ...
Because that is the highest rating and there is always room for improvement. The lower rating allows space for you to grow and improve.
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Mesh K
Quick and hassle free.
Quick and hassle free.
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Momma Jules
Very personable & explained every thing in detail.
Very personable & explained every thing in detail.
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Benoris Kidd
Customer service was wonderful
Customer service was wonderful
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Ian W
Employees were friendly
Employees were friendly
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BrennanK
Great group of guys to work with. The sales pitch for extra services was a bit pushed.
Great group of guys to work with. The sales pitch for extra services was a bit pushed.
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Stays
I was surprised by how much an oil change cost compared to competitors prices
I was surprised by how much an oil change cost compared to competitors prices
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My Truck and Me
A very pleasant experience and I am looking forward to my next visit there and following their recommendations about the best ca ...
A very pleasant experience and I am looking forward to my next visit there and following their recommendations about the best care for my truck. Thank You!
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AJ
Excellent, polite, and quick service.
Excellent, polite, and quick service.
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Donna
Great service, nice employees.
Great service, nice employees.
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Subie
It is about the same price as the factory. I would expect $20-30 less minimum than what I paid.
It is about the same price as the factory. I would expect $20-30 less minimum than what I paid.
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Pat M.
The staff was extremely friendly and courteous.
The staff was extremely friendly and courteous.
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Geddy
Services were explained completely and the staff seemed very knowledgeable about their services and products
Services were explained completely and the staff seemed very knowledgeable about their services and products
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Andy B.
Staff was courteous, efficient, quick, and communicated well.
Staff was courteous, efficient, quick, and communicated well.
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OhioRy
Good service good product.
Good service good product.
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holycow087p
Asst manager is a familiar face, having worked in Willoughby where I went before I bought my new house. I am very strapped for $ ...
Asst manager is a familiar face, having worked in Willoughby where I went before I bought my new house. I am very strapped for $ at the moment but since she knows me and how I have taken care of my vehicle in the past, she did not pressure me to do more than I could afford. I meant a lot that she understood. And I will be back!
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Sunshine
Staff had good knowledge of everything and friendly
Staff had good knowledge of everything and friendly
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Jaime H
The staff was very friendly. They took the time to explain things and I was never left wondering what was happening. On a few oc ...
The staff was very friendly. They took the time to explain things and I was never left wondering what was happening. On a few occasions, I wasn’t sure how to do something and a staff member offered to help. So nice of them.
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tawaniki /H
Technician was very nice, also explained everything very clear, and i already know Valvoline Oil is to me considered top class v ...
Technician was very nice, also explained everything very clear, and i already know Valvoline Oil is to me considered top class very satisfied I will recommend others to come for service
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Bryan S
length of wait mostly.
length of wait mostly.
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Quita27
It was the vibes of some of the ladies that’s was working at the time kind pushy in just a little rude in a way I felt
It was the vibes of some of the ladies that’s was working at the time kind pushy in just a little rude in a way I felt
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James P
The staff was professional, efficient, and friendly
The staff was professional, efficient, and friendly
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Kb354
The oil was very expensive. I pay $60 at firestone whereas I was charged $98 at Valvoline.
The oil was very expensive. I pay $60 at firestone whereas I was charged $98 at Valvoline.
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Karen T
Too expensive
Too expensive
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Sherman
Excellent customer services from all of the staff members present who were coincidently delivering a smile!
Excellent customer services from all of the staff members present who were coincidently delivering a smile!
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Leslie K
People friendly service was thorough and efficient everything was explained to me before it was done on the car
People friendly service was thorough and efficient everything was explained to me before it was done on the car
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RoseL
very courteous - did not try to pressure me into buying more that I wanted.
very courteous - did not try to pressure me into buying more that I wanted.
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TayLE
The people were really friendly and knowledgeable. I new my car was in great care.
The people were really friendly and knowledgeable. I new my car was in great care.
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T
Everyone was very nice and took the time to explain what they were doing
Everyone was very nice and took the time to explain what they were doing
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Isabella R
Staff was courteous and friendly and explained all services to be provided. Additional services were recommended but did not fee ...
Staff was courteous and friendly and explained all services to be provided. Additional services were recommended but did not feel pressured to purchase.
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Crystal J.
The young lady that was working that morning was very friendly and poiite.
The young lady that was working that morning was very friendly and poiite.
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ScottB
The staff, including the manager, were extremely knowledgeable, helpful and courteous.
The staff, including the manager, were extremely knowledgeable, helpful and courteous.
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Brandi
Service was great!
Service was great!
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Shamara H
Friendly and knowledgeable staff.
Friendly and knowledgeable staff.
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Joel F.
I am satisfied because they did the services I needed, oil change & air filter, told me some services I need to start thinking a ...
I am satisfied because they did the services I needed, oil change & air filter, told me some services I need to start thinking about taking care of soon and got me on with my day in minutes
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Sal M
Very friendly and communicated very well. I don't want to be offered additional services during oil changes and know it is a fra ...
Very friendly and communicated very well. I don't want to be offered additional services during oil changes and know it is a fraction of the price at my personal mechanic- although she was not pushy at all.
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Emily
Bryan was helpful and efficient
Bryan was helpful and efficient
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Dezrvn
I just went in for a top off of my fluids and they guys were super nice I was their last customer of the day. I pulled right up ...
I just went in for a top off of my fluids and they guys were super nice I was their last customer of the day. I pulled right up they topped off my oil and wiper fluid and I was on my way. Love it when things go smoothly
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John from South Euclid
Service was quick, was not pressured to purchase things I did not want.
Service was quick, was not pressured to purchase things I did not want.
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Megan M
I was able to get in quickly for my oil change. The employees were so courteous and polite. I could have spent an hour at my dea ...
I was able to get in quickly for my oil change. The employees were so courteous and polite. I could have spent an hour at my dealership waiting for a free oil change, but I'll definitely skip that step and go here instead.
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Anthony domino’s
Justin was awesome and wowed me
Justin was awesome and wowed me
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Miriam
I think his name was Brian did a wonderful job him and his team! They were really friendly really efficient and I felt my car wa ...
I think his name was Brian did a wonderful job him and his team! They were really friendly really efficient and I felt my car was in great hands. I had 3 kids with me complaining of the heat and one of the guys even brought them popsicles!! 5 stars I’ll def be back!!! Thanks!
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Erika S.
Service is always courteous snd professional. My daughter and I both now go to Valvoline. Other locations are just as nice.
Service is always courteous snd professional. My daughter and I both now go to Valvoline. Other locations are just as nice.
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Jasmyn
The manager working was very knowledgeable and kind, the man working on my car was efficient and showed me my oil level. Also, i ...
The manager working was very knowledgeable and kind, the man working on my car was efficient and showed me my oil level. Also, it seemed everyone there was happy to be at work. It seemed like it was their pleasure to work on my car and that is important to me! Great work to them both!
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Daniel C
Philip was very friendly and courteous from the start. I came in for an oil change for the first time and he explained very clea ...
Philip was very friendly and courteous from the start. I came in for an oil change for the first time and he explained very clearly their process, what services were included, and the courtesy inspection that was part of the deal. He also noticed that my air filter was dirty and potentially needed replaced as a result of the inspection which I appreciated. I was in and out in under 15 minutes including an oil change and the air filter replacement.
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Jonesp
Much better than other quick oil change service.
Much better than other quick oil change service.
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Gabe G
The team was very friendly, prompt, and approachable. Quick to take care of things too.
The team was very friendly, prompt, and approachable. Quick to take care of things too.
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Skunkfish
Spilled oil and didn't clean it up.
Spilled oil and didn't clean it up.
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BBC
My standards are higher than most.
My standards are higher than most.
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Deb J.
The staff was courteous and knowledgeable, and I know they weren't trying to sell me unnecessary services. I had previously take ...
The staff was courteous and knowledgeable, and I know they weren't trying to sell me unnecessary services. I had previously taken my Scion to Toyota, and they recommended services, but at a much higher price.
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Mickey
Been using Valvoline for several years and the service has been excellent. Staff is always friendly, polite, and professional.
Been using Valvoline for several years and the service has been excellent. Staff is always friendly, polite, and professional.
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Dannie
I have had a great experience at this one a couple of times but this time the lady was alittle rude. Not bad just not friendly. ...
I have had a great experience at this one a couple of times but this time the lady was alittle rude. Not bad just not friendly. But like I said I have been here before and everyone is friendly the place is really clean and they do a great job. I just was not highly satisfied this time.
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Thomas
Very very friendly staff
Very very friendly staff
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Anonymous
The customer service is HIGH CLASS and the "timings" are perfect
The customer service is HIGH CLASS and the "timings" are perfect
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Kevin
My wife keeps telling me she goes to Conrad's and it's 10-15 dollars cheaper.
My wife keeps telling me she goes to Conrad's and it's 10-15 dollars cheaper.
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Vern
Fast,service people were efficient.
Fast,service people were efficient.
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Doug P
I enjoyed the transparent, friendly service.
I enjoyed the transparent, friendly service.
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gayawk
fast service, smiled, thorough.
fast service, smiled, thorough.
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Kay V.
no problems or issues. efficient service
no problems or issues. efficient service
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KathyMcC
The staff was friendly, quick and efficient.
The staff was friendly, quick and efficient.
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Red Cobalt 2007
The Customer Service of the Assistant Manager and the Technician was most professional. The Assistant Manager, not only recomme ...
The Customer Service of the Assistant Manager and the Technician was most professional. The Assistant Manager, not only recommended other services, she explained the purpose of the services recommended. The technician, was fast in providing her services during my experience. Upon completing my services, both the Assistant Manager and Technician were welcoming and genuine during my visit. When comparing my experience with the South Euclid shop to the North Randall shop, the South Euclid, Ohio shop was a 5 star shop. Clean, fast, professional.
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GrandpaSweeney
The staff was exceptional.
The staff was exceptional.
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Nate P
Very profesional
Very profesional
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Michele m.
Fast friendly
Fast friendly
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Nateg
Super friendly employees, very knowledgeable, and most importantly fast
Super friendly employees, very knowledgeable, and most importantly fast
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MaryH
They checked tires and put air in while I was outside waiting. When I got in bay I was told all the things they would check. T ...
They checked tires and put air in while I was outside waiting. When I got in bay I was told all the things they would check. They showed me my air filters and an animal had made a nest in both so I got both changed. I noticed the air conditioning is blowing better with that filter changed
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Tiffany S
Beginning to end over all the customer service was excellent. Shared every step of the way verbally with me as I said in my car ...
Beginning to end over all the customer service was excellent. Shared every step of the way verbally with me as I said in my car making me feel extremely comfortable and assured that I was in good hands.
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Professor
Very friendly staff.
Very friendly staff.
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Al C.
They were awesome, giving explanation on what was going on and other products and services. The staff is friendly and courtesy.
They were awesome, giving explanation on what was going on and other products and services. The staff is friendly and courtesy.
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popi929
Friendliness; courteous
Friendliness; courteous
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lukeh
Staff was extremely helpful, friendly, and very clear explaining what they were doing and any issues i had with my vehicle
Staff was extremely helpful, friendly, and very clear explaining what they were doing and any issues i had with my vehicle
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Christine H.
Friendly informative staff. Answered questions and were very helpful. Also quick!
Friendly informative staff. Answered questions and were very helpful. Also quick!
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Anonymous
Fast clear and efficient
Fast clear and efficient
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Kat
Service was quick and the staff was friendly.
Service was quick and the staff was friendly.
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Shanarha H
I was highly satisfied because I was greeted as soon as I pulled up. Also they were very friendly in respectful...Also they expl ...
I was highly satisfied because I was greeted as soon as I pulled up. Also they were very friendly in respectful...Also they explain to me everything. It was my first time coming there in I’ll be back again thank you.
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Anonymous
Cathy was very professional and well knowledgeable and was very helpful
Cathy was very professional and well knowledgeable and was very helpful
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MB
The lady who handled my oil change was nice and understanding but it would have been nice to see a smile or something I guess. S ...
The lady who handled my oil change was nice and understanding but it would have been nice to see a smile or something I guess. She by no means did a bad job or had a bad attitude though.
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BarbW
The personnel that I interacted with were very polite and did their job quickly. I was pleased to see that there were women work ...
The personnel that I interacted with were very polite and did their job quickly. I was pleased to see that there were women working. Love it
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Hst
The employees where nice
The employees where nice
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Darcy P
Tristan was terrific! Really pleasant and professional!
Tristan was terrific! Really pleasant and professional!
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Anonymous
The. Staff. Was. Knowledgeable. And. Friendly. And. It. Was. Convenient
The. Staff. Was. Knowledgeable. And. Friendly. And. It. Was. Convenient
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Star
Good customer service and efficient with work done.
Good customer service and efficient with work done.
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New Customer
The representatives worked as a team to deliver overall excellent service. It was explained that the synthetic blend I requeste ...
The representatives worked as a team to deliver overall excellent service. It was explained that the synthetic blend I requested was a little more expensive and my car averaged 6 quarts of oil. I was informed of regular maintenance I needed but not pressured to do it at that time. I appreciated that I was shown and directed to reset my "oil change required" message. It was a good experience and I mentioned my experience to my sister and she plans to have her oil changed at Valvoline.
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Mookey
The staff were very nice and knowledgeable of what they were doing
The staff were very nice and knowledgeable of what they were doing
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Anonymous
Staff answered all questions and was very polite
Staff answered all questions and was very polite
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Irish Sailor
Staff was professional, explained in detail why I needed a new air filter, showing me the old and new one side by side.
Staff was professional, explained in detail why I needed a new air filter, showing me the old and new one side by side.
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Debbie
Everyone was very polite and friendly and nobody tried to talk me into anything extra .
Everyone was very polite and friendly and nobody tried to talk me into anything extra .
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Doris H
Very friendly professional staff . This was my first time using a quick Change for car maintenance. I was impressed I’m telling ...
Very friendly professional staff . This was my first time using a quick Change for car maintenance. I was impressed I’m telling all my family about the service
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Rb
It was quick
It was quick
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FrankT
quick and efficient
quick and efficient
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DS
All of the technicians were professional and personable. In and out in 28 minutes. Great service.
All of the technicians were professional and personable. In and out in 28 minutes. Great service.
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J. Alan Scott
The staff and service was prompt. The technicians were very friendly and displayed great communication between them and me as we ...
The staff and service was prompt. The technicians were very friendly and displayed great communication between them and me as well as each other while preforming the service.
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Fred
excellent customer service, informed of everything going on, done promptly and efficiently
excellent customer service, informed of everything going on, done promptly and efficiently
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Doris S.
I am always serviced at this location by a friendly and professional staff. They are the only ones I consider when in need of an ...
I am always serviced at this location by a friendly and professional staff. They are the only ones I consider when in need of an oil change and will certainly consider the other services offered when needed.
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Den T
The service is always great and the representatives have fun and include the customer in on the fun as well. they talk you you a ...
The service is always great and the representatives have fun and include the customer in on the fun as well. they talk you you and answer all of your questions.
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Fred Sims
One more service bay
One more service bay
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Anise M.
The staff was very friendly from the moment I pulled in. Everything was explained and all questions were answered. My car is as ...
The staff was very friendly from the moment I pulled in. Everything was explained and all questions were answered. My car is as runny even better when I left. My husband and I will continue to service our vehicles here
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justme
The representatives of the the company professionals and kind very clean facilities and efficient.
The representatives of the the company professionals and kind very clean facilities and efficient.
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Cam W.
Quick service & best around the town!
Quick service & best around the town!
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Anonymous
It was way too expensive. I got a synthetic blend for my Toyota Rav4 and it cost $70. This is way too high for me to ever want t ...
It was way too expensive. I got a synthetic blend for my Toyota Rav4 and it cost $70. This is way too high for me to ever want to come back.
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Rjl5340
The attendant was so helpful and so friendly. Didn't push items that were recommended.
The attendant was so helpful and so friendly. Didn't push items that were recommended.
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jjime148
Everyone was so friendly service was quick and I was able to use a $20 off coupon for oil change and a 20% off coupon for an air ...
Everyone was so friendly service was quick and I was able to use a $20 off coupon for oil change and a 20% off coupon for an air filter and light bulb.
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Cathy
Because they all get the job done, and in a nice time frame
Because they all get the job done, and in a nice time frame
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Anonymous
quick service, courteous friendly staff
quick service, courteous friendly staff
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Tina
Staff were friendly, knowledgeable and helpful. The service was performed efficiently and effectively. I will definitely retur ...
Staff were friendly, knowledgeable and helpful. The service was performed efficiently and effectively. I will definitely return.
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T.Mc
Staff members were professional, well trained and polite to me as a customer. Each step of the oil change was explained and sugg ...
Staff members were professional, well trained and polite to me as a customer. Each step of the oil change was explained and suggested.
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Regina
Excellent customer service from the start of my visit until the end.
Excellent customer service from the start of my visit until the end.
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Tia H
The service was great. I feel like I was over charged for my oil change I usually pay $60.00 for 5000 miles of synthetic oil. I ...
The service was great. I feel like I was over charged for my oil change I usually pay $60.00 for 5000 miles of synthetic oil. I paid $97.00. That is a bit much. I won’t be returning.
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Diane E
I’ll have to see if I have any problems with the products/service I received. Not enough time has elapsed
I’ll have to see if I have any problems with the products/service I received. Not enough time has elapsed
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Bianca Jackson
Fast and reasonable although they ask too many questions about other stuff that you didn’t come for
Fast and reasonable although they ask too many questions about other stuff that you didn’t come for
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Barry K
Everything went better than expected
Everything went better than expected
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Ryan B
Great location great service. Much better than a dealership or other places offering similar services.
Great location great service. Much better than a dealership or other places offering similar services.
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Joe in O
I don’t want to sound much had it about this but everything about my visit was absolutely fabulous, well done !
I don’t want to sound much had it about this but everything about my visit was absolutely fabulous, well done !
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Edward Q
Excellent customer service and great attitude Very knowledgeable and explained what my situation was with my car.
Excellent customer service and great attitude Very knowledgeable and explained what my situation was with my car.
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March
Speed, freindliness, no pressure at all.
Speed, freindliness, no pressure at all.
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Jazzy P
From the phone call that i made to find out pricing to the time the job was complete tge staff was amazing. I felt like we had k ...
From the phone call that i made to find out pricing to the time the job was complete tge staff was amazing. I felt like we had known each other for years. I will DEFINITELY be returning soon and referring others.
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Judy G
I knew there were a couple things that needed to be done as I was told so by a different provider. Valvoline did confirm that a ...
I knew there were a couple things that needed to be done as I was told so by a different provider. Valvoline did confirm that and also gave me an easy list of what they performed and what they felt needed to be replaced.
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V.C
VERY PROFESSIONAL Great atmosphere, Very Friendly and in and out services and SERVICE WITH A SMILE
VERY PROFESSIONAL Great atmosphere, Very Friendly and in and out services and SERVICE WITH A SMILE
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Anonymous
The efficiency and knowledge of the staff the one-stop-shop get everything done that I need and the recommendations and the qual ...
The efficiency and knowledge of the staff the one-stop-shop get everything done that I need and the recommendations and the quality of work that's why I like it
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Cruz 13
I neede an oil change and everthing was explained to me.
I neede an oil change and everthing was explained to me.
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Jaime
The entire team was extremely friendly and courteous.
The entire team was extremely friendly and courteous.
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Al C
Everyone was very friendly. The person explaining additional services was excellent. I was comfortable for the whole experience.
Everyone was very friendly. The person explaining additional services was excellent. I was comfortable for the whole experience.
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Zeemad
The experience was handled very professionally and the workers were informative and did not pressure me. The supervisor seemed t ...
The experience was handled very professionally and the workers were informative and did not pressure me. The supervisor seemed to have a good handle on things and the employees seem like a well oiled machine.
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Anthony T.
The service people are personable , respectful and they know what they are doing.
The service people are personable , respectful and they know what they are doing.
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Debbie B
They were very thorough and explained what they were doing. Very nice dispositions.
They were very thorough and explained what they were doing. Very nice dispositions.
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Chell
They was very patient with me even though my kids was screaming and crying I appreciate that very much
They was very patient with me even though my kids was screaming and crying I appreciate that very much
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Shaw
The service was great.
The service was great.
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Green
Felt a little pressure for upgrades
Felt a little pressure for upgrades
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Dennis C
Crew was fast & efficient, Found a problem with rodents eating my air filter - replaced same. Performed services well & got me o ...
Crew was fast & efficient, Found a problem with rodents eating my air filter - replaced same. Performed services well & got me on my way quickly. All I can ask for
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Heather
I used to go to Lube Stop, but after they changed to Take 5 I feel that the quality of service has gone down which caused a coup ...
I used to go to Lube Stop, but after they changed to Take 5 I feel that the quality of service has gone down which caused a couple of bad oil change experiences. My father suggested we try Valvoline, and after just one visit I am certain I will use Valvoline going forward. The service crew was courteous, knowledgable, and made sure I was informed about my options and services. There was unexpected heavy snow, I believe it was the assistant manager worked to clean out the excess water in the bay area, which may seem small to some, but it impressed me and let me know that she took pride in her job. She did that without missing a step in my checkout process. The service I received today was quick, thorough, and efficient. Great staff at store: 060096.
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Anonymous
The service was efficient and quick. The female technician was great.
The service was efficient and quick. The female technician was great.
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Diane M.
It didn't take long and everyone was very nice.
It didn't take long and everyone was very nice.
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Cyndi C
This was my first visit and everything was explained to me , I got a print out of recommended services, we didn't have to get ou ...
This was my first visit and everything was explained to me , I got a print out of recommended services, we didn't have to get out of the car ( the baby was asleep in the back the whole time) and it didn't take forever like when I go to my regular shop. I like that; saved me lots of time, in and out fast.
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Poirot
Fast, friendly and knowledgeable workers. An air of competence about the place.
Fast, friendly and knowledgeable workers. An air of competence about the place.
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Andrea D.
I was instantly showed into the facility asked what services I needed but the guy was helping another customer so he was trying ...
I was instantly showed into the facility asked what services I needed but the guy was helping another customer so he was trying to work back and forth but what I thought would be a 15 min service was about 35-40 mins I wasn't in a rush so it wasn't a big deal but next time I think be a little more Informative about how long the service will take just in case someone has something else to do or somewhere to be.
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Damesha M.
I received very professional, knowledgeable and courteous service.
I received very professional, knowledgeable and courteous service.
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John Z
Good customer service
Good customer service
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Rob C.
The customer service and employee knowledge is outstanding. They do a great job of getting the job done efficiently. They also d ...
The customer service and employee knowledge is outstanding. They do a great job of getting the job done efficiently. They also do a great job of explaining products and how they work. They don’t pressure you into buying additional services.
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DadMac
quick, clean, professional and thorough. Everything was explained and I was on my way...
quick, clean, professional and thorough. Everything was explained and I was on my way...
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Mike M
I had tried some of the other places and I just did not care for the service that I received.
I had tried some of the other places and I just did not care for the service that I received.
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Jason Bolar
I was in and out and I seen the 2 techs working on my car and the took the time to show me tell me and show me my parts. I will ...
I was in and out and I seen the 2 techs working on my car and the took the time to show me tell me and show me my parts. I will be back
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Keyara
I was recommended to come to vavoline by a coworker and I must admit I was very pleased. the service was great everyone was frie ...
I was recommended to come to vavoline by a coworker and I must admit I was very pleased. the service was great everyone was friendly and knew there stuff.
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Melissa M
Kira the young lady that took care of us was fantastic! Knowledgeable and courteous and very accommodating.
Kira the young lady that took care of us was fantastic! Knowledgeable and courteous and very accommodating.
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Lynnice Nelson
Great service never left my car, plus it only takes a few minutes and your done.
Great service never left my car, plus it only takes a few minutes and your done.
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Tyler S.
The associates were extremely helpful and friendly. They really knew their stuff and gave me the best service imaginable!
The associates were extremely helpful and friendly. They really knew their stuff and gave me the best service imaginable!
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Mickysolo
I was extremely satisfied with the service- I got an E-check, an oil change and some bulbs were replaced. The employees were res ...
I was extremely satisfied with the service- I got an E-check, an oil change and some bulbs were replaced. The employees were respectful and knowledgeable.
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MM
It was quick and easy service. The staff seemed competent and didn’t pressure me to buy what I didn’t need.
It was quick and easy service. The staff seemed competent and didn’t pressure me to buy what I didn’t need.
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Ashley
The man that talked to me didn’t make me feel pressured to pay for more than what I was asking for and that was great
The man that talked to me didn’t make me feel pressured to pay for more than what I was asking for and that was great
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Anthony M.
The Personnel was excellent with explaining everything to the tee
The Personnel was excellent with explaining everything to the tee
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Daddeo
Realy no issues...
Realy no issues...
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Demetria C
Great customer service by Kari. Got in and out quickly.
Great customer service by Kari. Got in and out quickly.
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Fjax
This was just my 1st visit, there is always room for improvement
This was just my 1st visit, there is always room for improvement
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Lloyd Tomlinson
Best Customer Service I've Ever Experienced
Best Customer Service I've Ever Experienced
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Maribeth
Great, friendly fast service
Great, friendly fast service
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RDC
The garage was clean and organized. The service people were very nice and friendly, and I was informed of the wait.
The garage was clean and organized. The service people were very nice and friendly, and I was informed of the wait.
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Delores H
I was satisfied as I am always, when I go for service. No big thing, they were curious and professional. Did oil change I was on ...
I was satisfied as I am always, when I go for service. No big thing, they were curious and professional. Did oil change I was on my way afterwards. Absolutely no complaints
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Jr
The team did i amazing job
The team did i amazing job
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Anonymous
The reps were very knowledgeable and professional. The entire team was efficient in getting the job done.
The reps were very knowledgeable and professional. The entire team was efficient in getting the job done.
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Kenny jones
They did exactly what they said they were and charge me exactly what they told me over the phone
They did exactly what they said they were and charge me exactly what they told me over the phone
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Yanni H.
The reps we're very friendly and helpful and I was impressed at the speed in which my oil change was completed. I also like how ...
The reps we're very friendly and helpful and I was impressed at the speed in which my oil change was completed. I also like how the reps told me about the recommendations for my vehicle but did not make me feel pressured to get them done at that moment. It was my first time visiting a Valvoline and I will be sure to go to Valvoline in the future whenever I need an oil change done.
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T. Miller
The lady was friendly and I was in and out very quickly
The lady was friendly and I was in and out very quickly
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Ken p
Only because of the long wait, but they were busy
Only because of the long wait, but they were busy
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Anonymous
Great customer service, fast & prompt.
Great customer service, fast & prompt.
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Anonymous
Very nice people. Knew what they were doing. And didn't feel pressure or uncomfortable about purchasing anything
Very nice people. Knew what they were doing. And didn't feel pressure or uncomfortable about purchasing anything
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Pastor D.
Customer care service
Customer care service
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aprusinski
The staff was incredibly friendly and helpful. I came in about 25 minutes before close and they treated me very well - especiall ...
The staff was incredibly friendly and helpful. I came in about 25 minutes before close and they treated me very well - especially knowing that it was coming up on closing time.
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Aj
Had a Groupon for a normal oil change, she talked me into the synthetic blend, so I paid the difference. But I paid the differen ...
Had a Groupon for a normal oil change, she talked me into the synthetic blend, so I paid the difference. But I paid the difference on the amount I paid for the Groupon, not the value that it was worth. Basically it was pointless for me to even have a Groupon Bc I essentially paid the full price.
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EbbyP
I was quickly greeted and advised that I'd have a short wait. When I was taken in they performed my service efficiently and wit ...
I was quickly greeted and advised that I'd have a short wait. When I was taken in they performed my service efficiently and with great professional attitudes.
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Ladidi
Professional and competent staff
Professional and competent staff
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E.W.
Quick service and knowledgeable assistant manager
Quick service and knowledgeable assistant manager
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Simmons
I was promptly greeted in a professional manner. A car that pulled up after I did went inside the bay before I did. I was immedi ...
I was promptly greeted in a professional manner. A car that pulled up after I did went inside the bay before I did. I was immediately informed that the other car had a longer service and that I would be able get my oil changed within 10-15 minutes; I appreciated the communication. My service was good, quick, and I did not feel pressured to take on any additional services. I love to purchase your coupons on Groupon!
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Bertrod88
Everyone was very helpful and informative even though they appeared to be training a newer employee. They were all very consider ...
Everyone was very helpful and informative even though they appeared to be training a newer employee. They were all very considerate.
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Tee P
the attendants were very professional and kind
the attendants were very professional and kind
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Rob J
Customer service was excellent!!
Customer service was excellent!!
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Kenzie H
The additional pricing being added as my vehicle was being inspected. Next time I will ask for my vehicle to be filling inspecte ...
The additional pricing being added as my vehicle was being inspected. Next time I will ask for my vehicle to be filling inspected that way I can analyze how much I am willing to spend during that visit. I had to change the type of oil to accommodate for other pricing
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Hasan c
Nice people
Nice people
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Sue R
Friendly, professional and efficient operation and staff!
Friendly, professional and efficient operation and staff!
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Anthony T
I was treated with respect. Services were explained well, questions I had were answered. I was so satisfied I wil bring my secon ...
I was treated with respect. Services were explained well, questions I had were answered. I was so satisfied I wil bring my second car in for services today. All the workers knew what they were doing, I had confidence in them.
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taluski
polite knowledgeable and professionally executed in a timely fashion
polite knowledgeable and professionally executed in a timely fashion
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N.G.
The workers were very friendly and efficient.
The workers were very friendly and efficient.
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Ajk
They did a great job communicating to me what they recommended for my vehicle. They were friendly and they all worked together t ...
They did a great job communicating to me what they recommended for my vehicle. They were friendly and they all worked together to get my battery out which was not as easy as just lifting it out. They communicated with me during the process.
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AB
Quick knowledgeable friendly service
Quick knowledgeable friendly service
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Clarence J
They didn't try to pressure me into buying anything else I told him I will come back next time for it
They didn't try to pressure me into buying anything else I told him I will come back next time for it
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M. Johnson
Because that is the highest rating and there is always room for improvement. The lower rating allows space for you to grow and i ...
Because that is the highest rating and there is always room for improvement. The lower rating allows space for you to grow and improve.
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Mesh K
Quick and hassle free.
Quick and hassle free.
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Momma Jules
Very personable & explained every thing in detail.
Very personable & explained every thing in detail.
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Benoris Kidd
Customer service was wonderful
Customer service was wonderful
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Ian W
Employees were friendly
Employees were friendly
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BrennanK
Great group of guys to work with. The sales pitch for extra services was a bit pushed.
Great group of guys to work with. The sales pitch for extra services was a bit pushed.
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Stays
I was surprised by how much an oil change cost compared to competitors prices
I was surprised by how much an oil change cost compared to competitors prices
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My Truck and Me
A very pleasant experience and I am looking forward to my next visit there and following their recommendations about the best ca ...
A very pleasant experience and I am looking forward to my next visit there and following their recommendations about the best care for my truck. Thank You!
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AJ
Excellent, polite, and quick service.
Excellent, polite, and quick service.
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Donna
Great service, nice employees.
Great service, nice employees.
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Subie
It is about the same price as the factory. I would expect $20-30 less minimum than what I paid.
It is about the same price as the factory. I would expect $20-30 less minimum than what I paid.
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Pat M.
The staff was extremely friendly and courteous.
The staff was extremely friendly and courteous.
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Geddy
Services were explained completely and the staff seemed very knowledgeable about their services and products
Services were explained completely and the staff seemed very knowledgeable about their services and products
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Andy B.
Staff was courteous, efficient, quick, and communicated well.
Staff was courteous, efficient, quick, and communicated well.
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OhioRy
Good service good product.
Good service good product.
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holycow087p
Asst manager is a familiar face, having worked in Willoughby where I went before I bought my new house. I am very strapped for $ ...
Asst manager is a familiar face, having worked in Willoughby where I went before I bought my new house. I am very strapped for $ at the moment but since she knows me and how I have taken care of my vehicle in the past, she did not pressure me to do more than I could afford. I meant a lot that she understood. And I will be back!
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Sunshine
Staff had good knowledge of everything and friendly
Staff had good knowledge of everything and friendly
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Jaime H
The staff was very friendly. They took the time to explain things and I was never left wondering what was happening. On a few oc ...
The staff was very friendly. They took the time to explain things and I was never left wondering what was happening. On a few occasions, I wasn’t sure how to do something and a staff member offered to help. So nice of them.
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tawaniki /H
Technician was very nice, also explained everything very clear, and i already know Valvoline Oil is to me considered top class v ...
Technician was very nice, also explained everything very clear, and i already know Valvoline Oil is to me considered top class very satisfied I will recommend others to come for service
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Bryan S
length of wait mostly.
length of wait mostly.
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Quita27
It was the vibes of some of the ladies that’s was working at the time kind pushy in just a little rude in a way I felt
It was the vibes of some of the ladies that’s was working at the time kind pushy in just a little rude in a way I felt
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James P
The staff was professional, efficient, and friendly
The staff was professional, efficient, and friendly
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Kb354
The oil was very expensive. I pay $60 at firestone whereas I was charged $98 at Valvoline.
The oil was very expensive. I pay $60 at firestone whereas I was charged $98 at Valvoline.
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Karen T
Too expensive
Too expensive
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Sherman
Excellent customer services from all of the staff members present who were coincidently delivering a smile!
Excellent customer services from all of the staff members present who were coincidently delivering a smile!
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Leslie K
People friendly service was thorough and efficient everything was explained to me before it was done on the car
People friendly service was thorough and efficient everything was explained to me before it was done on the car
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RoseL
very courteous - did not try to pressure me into buying more that I wanted.
very courteous - did not try to pressure me into buying more that I wanted.
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TayLE
The people were really friendly and knowledgeable. I new my car was in great care.
The people were really friendly and knowledgeable. I new my car was in great care.
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T
Everyone was very nice and took the time to explain what they were doing
Everyone was very nice and took the time to explain what they were doing
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Isabella R
Staff was courteous and friendly and explained all services to be provided. Additional services were recommended but did not fee ...
Staff was courteous and friendly and explained all services to be provided. Additional services were recommended but did not feel pressured to purchase.
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Crystal J.
The young lady that was working that morning was very friendly and poiite.
The young lady that was working that morning was very friendly and poiite.
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ScottB
The staff, including the manager, were extremely knowledgeable, helpful and courteous.
The staff, including the manager, were extremely knowledgeable, helpful and courteous.
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Brandi
Service was great!
Service was great!
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Shamara H
Friendly and knowledgeable staff.
Friendly and knowledgeable staff.
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Joel F.
I am satisfied because they did the services I needed, oil change & air filter, told me some services I need to start thinking a ...
I am satisfied because they did the services I needed, oil change & air filter, told me some services I need to start thinking about taking care of soon and got me on with my day in minutes
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Sal M
Very friendly and communicated very well. I don't want to be offered additional services during oil changes and know it is a fra ...
Very friendly and communicated very well. I don't want to be offered additional services during oil changes and know it is a fraction of the price at my personal mechanic- although she was not pushy at all.
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