Darrow Road

Everyone was very helpful and knowledgeable, I never at any time felt pressured to purchase any more that I came in for, but bec ...

Everyone was very helpful and knowledgeable, I never at any time felt pressured to purchase any more that I came in for, but because of the knowledge of the staff I ended up purchasing additional work done and was very happy with the service on everything.

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Nice staff that were knowledgeable

Nice staff that were knowledgeable

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The staff were very courteous and helpful! They were friendly and did not use high pressure sales tactics!

The staff were very courteous and helpful! They were friendly and did not use high pressure sales tactics!

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Friendly staff and very well managed.

Friendly staff and very well managed.

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Courteous staff

Courteous staff

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I kind of brace when I come in to be upsold. The guy who worked on my car did a pretty good job of keeping it non pressuring (I' ...

I kind of brace when I come in to be upsold. The guy who worked on my car did a pretty good job of keeping it non pressuring (I'm in sales by the way). One of the machines at this location was broken to provide a service that is usually promoted in the bay.

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All personnel were friendly and professional. The service was prompt and Shane was excellent! Superb people person skills. Conne ...

All personnel were friendly and professional. The service was prompt and Shane was excellent! Superb people person skills. Conner & Gage seemed very knowledgeable and gave a friendly smile when completed the work. Great experience this time!

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Your manager Julius met me outside, determined my needs and directed to bay 3.Inside was like a well oiled (no pun intended) mac ...

Your manager Julius met me outside, determined my needs and directed to bay 3.Inside was like a well oiled (no pun intended) machine. Everything was explained to me in terms I understood. My wife worked for Ford where I got my work done for years. She just retired so I drove in to your store to see what I thought. As soon as I met Julius I new I was at the best place.Thanks, Tom

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My experience at Valvoline is always very pleasant. Technicians are always very pleasant and helpful and make me feel like a val ...

My experience at Valvoline is always very pleasant. Technicians are always very pleasant and helpful and make me feel like a valued customer.

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Friendly, thorough, quick

Friendly, thorough, quick

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Professional and courteous staff, enjoyed watching the team get all jobs done in a timely fashion. Very good training

Professional and courteous staff, enjoyed watching the team get all jobs done in a timely fashion. Very good training

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I have been going to valvoline for years...satisfied, so I keep going back!

I have been going to valvoline for years...satisfied, so I keep going back!

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I was very satisfied with them all at Valvoline. I've trusted Valvoline for many years. I prefer this Valvoline over the one clo ...

I was very satisfied with them all at Valvoline. I've trusted Valvoline for many years. I prefer this Valvoline over the one closer to me, on State Rd. The State Rd. store showed me the oil on the dipstick and it was black. That was years ago. That was after the oil was changed. Every time I go to the Darrow Rd. Valvoline, the oil is golden colored, like it's supposed to be.

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It was a total team effort by everyone. Everyone had a task to do and they all were very efficient. I was very happy how quic ...

It was a total team effort by everyone. Everyone had a task to do and they all were very efficient. I was very happy how quickly my oil change was completed.

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Shane was extremely courteous and knowledgeable!! Very fast, perfect service. Thank you!

Shane was extremely courteous and knowledgeable!! Very fast, perfect service. Thank you!

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Our expectations were met and we were on our way. The Techs were professional and courteous . Thanks

Our expectations were met and we were on our way. The Techs were professional and courteous . Thanks

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Good customer service and friendliness

Good customer service and friendliness

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Very professional experience very very HAPY

Very professional experience very very HAPY

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I went there and men in that store were just as nice as could be. They even informed me that I had a tick in my engine (which I ...

I went there and men in that store were just as nice as could be. They even informed me that I had a tick in my engine (which I knew) but they wanted to make sure I did know about it. They seemed to enjoy being at their work.

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I conversed greatly with the staff, what a great crew !! More importantly I witnessed a team that was absolutely fantastic helpi ...

I conversed greatly with the staff, what a great crew !! More importantly I witnessed a team that was absolutely fantastic helping/coaching/training each other with respect and compassion !!! I am a BIG fan of INCLUSION and had the great pleasure to chat with Sean and see his passion for the job/company/customer. He is a key person for my committed return. That said, the same is true for Casey, Julius, and Nathaniel !!! I ask of you to please recognize them directly of my GREAT EXPERIENCE !! I also ask that you place my comments in their Employee Records.

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nice guys will be back

nice guys will be back

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Communicated well, no pressure

Communicated well, no pressure

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The men did a wonderful job with a smile on their face. They all seemed to be genuinely happy to be there which is rare to see a ...

The men did a wonderful job with a smile on their face. They all seemed to be genuinely happy to be there which is rare to see at a business now a days. They were very friendly and did not pressure me, just facts.

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the technician Evan was very good and nice to me

the technician Evan was very good and nice to me

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Always great customer service - friendly & helpful staff.

Always great customer service - friendly & helpful staff.

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Quick service just wish your oil change price for the fuill synthetic was cheaper.

Quick service just wish your oil change price for the fuill synthetic was cheaper.

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always very friendly and take the time to explain things. I like that they don't overcharge and I know if I don't need somethin ...

always very friendly and take the time to explain things. I like that they don't overcharge and I know if I don't need something, they will tell me. I trust them.

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Friendly staffFirst oil change on new carShowed me all the filters and suchQuick for my busy life

Friendly staffFirst oil change on new carShowed me all the filters and suchQuick for my busy life

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Service was good and fast and they didn’t try to sell me anything.

Service was good and fast and they didn’t try to sell me anything.

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Friendly, efficient group, allowed repeated coupon use.

Friendly, efficient group, allowed repeated coupon use.

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Techs were awesome and weren’t pushy for me to get extra. I ended up getting more than i originally came in for (new filter and ...

Techs were awesome and weren’t pushy for me to get extra. I ended up getting more than i originally came in for (new filter and wiper blades) but the tech showed me what was wrong with my current ones and was honest about the necessity of changing them. Although I spent more than planned, I felt the techs were looking out for my best interest and my car.

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I was satisfied as usual, but not happy with the price for a tire rotation. I can get my tires rotated for free, but to save tim ...

I was satisfied as usual, but not happy with the price for a tire rotation. I can get my tires rotated for free, but to save time, decided to have it done while I got my oil changed. Had no idea it was going to be $24.99. I think that is ridiculous fir a tire rotation!!

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My daughter was visiting from Dayton and we went to Valvoline after noting an oil leak on the driveway. Our Valvoline visit exce ...

My daughter was visiting from Dayton and we went to Valvoline after noting an oil leak on the driveway. Our Valvoline visit exceeded our expectations and she left for Dayton completely confident that her car would get her there safely.

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The service was excellent and the time It took to complete was astounding.

The service was excellent and the time It took to complete was astounding.

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Good people....good service!

Good people....good service!

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Employees were friendly and performed work in a timely manner

Employees were friendly and performed work in a timely manner

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Very friendly was greeted with a smile. I thought the techs were professional and did not try to up sell. I already told a fr ...

Very friendly was greeted with a smile. I thought the techs were professional and did not try to up sell. I already told a friend and he stated that's where he takes his car also very satisfied

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Loved the staff and felt very comfortable with how they explained everything.

Loved the staff and felt very comfortable with how they explained everything.

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This site is very close to my house and I visit regularly for my oil changes. I only came in this time to have my tire pressure ...

This site is very close to my house and I visit regularly for my oil changes. I only came in this time to have my tire pressure checked. It was a quick service, no waiting.

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over priced in my opinionoil change shouldnt be 60 plus dollars

over priced in my opinionoil change shouldnt be 60 plus dollars

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Been coming for years, very professional

Been coming for years, very professional

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Great service and fast too. The staff was so friendly and nice . Love you guys

Great service and fast too. The staff was so friendly and nice . Love you guys

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I thought $39.99 for a cabin air filter was a bit excessive, had I been informed of the price I would probably have declined it' ...

I thought $39.99 for a cabin air filter was a bit excessive, had I been informed of the price I would probably have declined it's installation

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They always do a great job. I'm kind of tired of being asked to upgrade oil and get additional services done every time I'm in ...

They always do a great job. I'm kind of tired of being asked to upgrade oil and get additional services done every time I'm in for an oil change, but I understand it's part of the process.

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The staff was very friendly, knowledgeable and completed the service timely. The price was great and I didn't feel pressured to ...

The staff was very friendly, knowledgeable and completed the service timely. The price was great and I didn't feel pressured to buy any additional services. Thanks Valvoline.

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Polite, prompt, knowledgable

Polite, prompt, knowledgable

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Very friendly, but not overly so. Did not push services just gave me a list of recommendations

Very friendly, but not overly so. Did not push services just gave me a list of recommendations

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They were friendly (as always), polite, knowledgeable, and I didn't have to wait!

They were friendly (as always), polite, knowledgeable, and I didn't have to wait!

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After many years of service I find the employee attitude terrific

After many years of service I find the employee attitude terrific

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Friendliness of the staff. Quality of their work.

Friendliness of the staff. Quality of their work.

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Everyone was extremely friendly and knowledgeable! Thanks guys!!!

Everyone was extremely friendly and knowledgeable! Thanks guys!!!

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I have been taking my car to this location for many years and the employees are always friendly, courteous and efficient.

I have been taking my car to this location for many years and the employees are always friendly, courteous and efficient.

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First time here. Great customer service. Fast! Highly recommend

First time here. Great customer service. Fast! Highly recommend

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AlwAys do a great job

AlwAys do a great job

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service was prompt and technician concise in services

service was prompt and technician concise in services

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The service tech was friendly and explained what was going to be done, and any questions I had were answered to my satisfaction. ...

The service tech was friendly and explained what was going to be done, and any questions I had were answered to my satisfaction. I was there a little longer than I anticipated, but it wasn't too bad.

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Very friendly staff. Efficient and thorough. Very pleased!

Very friendly staff. Efficient and thorough. Very pleased!

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Always fast courteous serviceJulius did a great jobLove this store

Always fast courteous serviceJulius did a great jobLove this store

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all was good

all was good

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Great staff of people you have,all doing a specific job, made things go smoothly.

Great staff of people you have,all doing a specific job, made things go smoothly.

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Fast service , but very good at going over everything and checking everything . I trusted them as soon as I pulled in and never ...

Fast service , but very good at going over everything and checking everything . I trusted them as soon as I pulled in and never been to one . Satisfied , and not a lot of wanting to sale you more then u want . Thsnks

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Julius, Matt, and Bill were fantastic, they made me feel welcomed and like I was one of their friends. Amazing customer service, ...

Julius, Matt, and Bill were fantastic, they made me feel welcomed and like I was one of their friends. Amazing customer service, very impressive.

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The attendants were polite and I didn’t feel pressured. They did everything they could to ensure a good costumer experience.

The attendants were polite and I didn’t feel pressured. They did everything they could to ensure a good costumer experience.

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I received a coupon to entice me to come back only to find it did not apply to what my car normally gets done. So I ended up pay ...

I received a coupon to entice me to come back only to find it did not apply to what my car normally gets done. So I ended up paying much more than the coupon stated.

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Service was efficient. Technicians were personable. Technician was able to reset old change reminder on vehicle (in a previous v ...

Service was efficient. Technicians were personable. Technician was able to reset old change reminder on vehicle (in a previous visit, the technician was unable to reset). Thank you!

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Staff was friendly prompt explained everything (especially Matt) on 91 in Stow

Staff was friendly prompt explained everything (especially Matt) on 91 in Stow

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I am a new customer to Valvoline. I used to go to NTB but the last few visits they told me they were too busy to do an oil chang ...

I am a new customer to Valvoline. I used to go to NTB but the last few visits they told me they were too busy to do an oil change so I decided to try somewhere else. Groupon had a sale for your Darrow Rd location for synthetic oil change, which I purchased. When I told the staff I had a Groupon, they apologized and said they haven’t accepted Groupon for an Ohio location in over a year. I was upset and almost left, but Casey stepped in and did what he could to discount for me so it wasn’t a total loss. I work in retail management and know how frustrating it can be to resolve issues that are beyond your control. Casey was professional and genuinely cared about my issue; he went out of his way to help me when he didn’t need to. I bought a new rear wiper blade at his suggestion simply because of the service. Between the great service and seeing the joy on a young special needs gentlemen who helps out in the shop on Sundays, Valvoline has a new customer for life. If Casey isn’t a manager, he should be.

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acted like they knew what they were doing

acted like they knew what they were doing

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I think the cost of getting a full synthetic oil change is too much

I think the cost of getting a full synthetic oil change is too much

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Very professional staff

Very professional staff

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I asked if my tires needed rotated and they were honest with me instead of charging me extra for a service I didn't need. They w ...

I asked if my tires needed rotated and they were honest with me instead of charging me extra for a service I didn't need. They were quick but efficient with my service and I feel the price is fair for what I get going to Valvoline. I'd rather come to you than sit somewhere else for hours waiting.

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Got in and right away they told me a bird was building a nest on my battery and took it off. The last time I went to have servi ...

Got in and right away they told me a bird was building a nest on my battery and took it off. The last time I went to have service at another place they didn’t tell me about the bird nest and we found it by accident. Unfortunately the birds a relentless on trying to build a nest so we have to watch out for it and they told me to use moth balls so that was s big help.

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The staff was very friendly. Amanda went out of the way to be helpful.

The staff was very friendly. Amanda went out of the way to be helpful.

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I had never been to a Valvoline Instant Oil Change before, so I wasn't sure of the process. Everyone was very patient and friend ...

I had never been to a Valvoline Instant Oil Change before, so I wasn't sure of the process. Everyone was very patient and friendly with me, especially the girl who waited on me--she was extremely nice, cheerful, helpful, and receptive to all my questions. Just getting treated so nicely makes me want to come back, not to mention how fast the oil change was and how thorough they were checking my car and its history.

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Pricing is on the high end

Pricing is on the high end

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My technician was extremely friendly and I didn't feel overly pressured to buy additional services.

My technician was extremely friendly and I didn't feel overly pressured to buy additional services.

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Quick, easy and a high level of service I expect at competitive pricing. The reminders from the staff keep me on schedule for ve ...

Quick, easy and a high level of service I expect at competitive pricing. The reminders from the staff keep me on schedule for vehicle maintenance.

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Very sales & customer service driven.

Very sales & customer service driven.

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The employees are always super friendly at this location, which is one of the main reasons I return. They advise me when I need ...

The employees are always super friendly at this location, which is one of the main reasons I return. They advise me when I need new filters and blades but do not push me to buy things when they are not needed.

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Great customer service and no pressure to upgrade services. They were quick and friendly!!

Great customer service and no pressure to upgrade services. They were quick and friendly!!

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Workers were friendly and got my vehicle in ASAP. Although it is cheaper for me to get an oil change at the dealership, I will ...

Workers were friendly and got my vehicle in ASAP. Although it is cheaper for me to get an oil change at the dealership, I will utilize Valvoline as a back up.

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The service person, Julius Carter, was exceptional. He explained everything very clearly and carefully. The whole team worked ...

The service person, Julius Carter, was exceptional. He explained everything very clearly and carefully. The whole team worked well together. Best experience for an oil change ever!

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Quick in and out, I don’t want a two hour oil change

Quick in and out, I don’t want a two hour oil change

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Everyone was very friendly and the service was done quickly and proficiently

Everyone was very friendly and the service was done quickly and proficiently

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Customer service was very good. The young man was friendly, only sold me what I wanted, gave me reasons for his recommendations ...

Customer service was very good. The young man was friendly, only sold me what I wanted, gave me reasons for his recommendations. He moved quickly, was efficient and told me how long each step would take. He had good manners like saying thank you, I’ll just be a minute, etc. I was in and out before I knew it on a Saturday morning. Excellent experience.

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Very quick, professional service. Respectful of my time. Staff clearly understood that customer's time was the priority. Somewha ...

Very quick, professional service. Respectful of my time. Staff clearly understood that customer's time was the priority. Somewhat averse to various attempts to extract extra profit from the visit through ancillary services (air filter replacement etc) but this is understandable. Overall great service relative to other oil change experiences, I plan on returning!

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The manager on duty I think his name was Julius was very helpful on getting my tires rotated Their was a problem with one of t ...

The manager on duty I think his name was Julius was very helpful on getting my tires rotated Their was a problem with one of the tools but that didn’t stop him from taking care of my car

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I did notice a problem. There was an employee who was shouting the check commands very loud and it was distracting (way too loud ...

I did notice a problem. There was an employee who was shouting the check commands very loud and it was distracting (way too loud). Someone needs to tell this employee to yell the commands not so loud.

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Very courteous and helpful

Very courteous and helpful

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This was the first time I had to pay for topping off the oil.

This was the first time I had to pay for topping off the oil.

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The team made me feel welcomed and were friendly. They did not make me feel uneducated when I had questions and answered them co ...

The team made me feel welcomed and were friendly. They did not make me feel uneducated when I had questions and answered them completely in a way that I could understand. All of the recommendations I couldn't afford at this time were listed for me on my receipt. Such a terrific team - great customer service!

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Friendly, knowledgeable staff did the jobs quickly and professionally.

Friendly, knowledgeable staff did the jobs quickly and professionally.

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They are always quick, courteous and professional. No pressure ever to upgrade or buy additional services.

They are always quick, courteous and professional. No pressure ever to upgrade or buy additional services.

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Staff is courteous and work efficiently. Prefer Valvoline over going to dealer for routine needs.

Staff is courteous and work efficiently. Prefer Valvoline over going to dealer for routine needs.

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Everyone was very nice and efficient.

Everyone was very nice and efficient.

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The workers were very pleasant and down-to-earth.I left with a smile on my face.In this day in age-too many service departments ...

The workers were very pleasant and down-to-earth.I left with a smile on my face.In this day in age-too many service departments act like they are doing you a favor!Valvoline appreciated my business!

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We pulled in for an oil change and to have a headlight changed that had burnt out. Casey was fantastic!! The team struggled to g ...

We pulled in for an oil change and to have a headlight changed that had burnt out. Casey was fantastic!! The team struggled to get the headlight out as it was under the air filter but they worked diligently and were very friendly!! They kept us informed of what was going on. I was truly impressed with our experience tonight.

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Fast Priced right

Fast Priced right

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Staff is courteous and detailed. Staff expertise in car maintenance. Communication of all staff involved in oil change.

Staff is courteous and detailed. Staff expertise in car maintenance. Communication of all staff involved in oil change.

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I was there for e heck only. Staff was amazingly helpful and we agreed an oil change was needed. I had just spend $1500 on my c ...

I was there for e heck only. Staff was amazingly helpful and we agreed an oil change was needed. I had just spend $1500 on my car to pass echeck. Stafff…Amanda was so helpful. Did not pressure me into purchasing products or services I didn’t need. Incredible customer service. This place is really out of the way for me but I will go back!

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Excellent service, friendly. Thorough.

Excellent service, friendly. Thorough.

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Friendly device, efficient, safe working conditions for workers

Friendly device, efficient, safe working conditions for workers

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Very hot day but entire staff was pleasant and professional. Bought staff a pizza and soda, they were very thankful. Truly goo ...

Very hot day but entire staff was pleasant and professional. Bought staff a pizza and soda, they were very thankful. Truly good group when it is 98 degrees, working nonstop, and able to be pleasant at the same time.

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No problem with coupons. No hard push for additional services, I did replace the air filter which I do not ordinarily do, but t ...

No problem with coupons. No hard push for additional services, I did replace the air filter which I do not ordinarily do, but the price was not excessive from what i could buy at the store and install myself so i had them put one in. The better pricing information that i got about the coolant change which was due has been noted to go to Valvoline to get that done at a later time.

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Super friendly and funny staff. The guys were great. They were professionals

Super friendly and funny staff. The guys were great. They were professionals

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As the owner of a hybrid, I'm just waiting for the day that more skilled mechanics are knowledgeable about hybrids, their operat ...

As the owner of a hybrid, I'm just waiting for the day that more skilled mechanics are knowledgeable about hybrids, their operation, etc. Because I know that most places aren't familiar with or allowed to do substantial work on hybrids, I'm not completely satisfied.

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Service reps are very friendly. Bays were full when I went for the oil change. Had to wait for service. Will wait again if neede ...

Service reps are very friendly. Bays were full when I went for the oil change. Had to wait for service. Will wait again if needed to. Thank You.

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I enjoyed the professionalism and the courtesy I had and will make this the place where I continue to get my service

I enjoyed the professionalism and the courtesy I had and will make this the place where I continue to get my service

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I have been using this location for at least 10 years. Overall the level of service is very good. My beef is with the prices. ...

I have been using this location for at least 10 years. Overall the level of service is very good. My beef is with the prices. The price of a four quart synthetic oil change was just under a hundred dollars. This is up $30 from not so long ago. That is either predatory pricing or just plain greedy. Even at $10 a quart, this is obviously an effort to skim your more discriminating customers.I will be shopping other oil change services for better pricing for synthetic oil, and if found, will not be back to Valvoline. Your losing a long time customer.

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Manager was infirmaticevand knowledgeable. Didn’t speak down to me, just explained why the coolant flush was necessary but didn ...

Manager was infirmaticevand knowledgeable. Didn’t speak down to me, just explained why the coolant flush was necessary but didn’t pressure me

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Everyone treats you with respect and I'm able to get in and out quickly.

Everyone treats you with respect and I'm able to get in and out quickly.

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Quick service, no pressure, convenient.

Quick service, no pressure, convenient.

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White car, got home to find many oily handprints on several areas of the car from technicians. Just detailed the car so it was ...

White car, got home to find many oily handprints on several areas of the car from technicians. Just detailed the car so it was quite obvious where they came from.

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I had some extra plates on the bottom of my vehicle which made the oil change a little longer but they let me know and it was mu ...

I had some extra plates on the bottom of my vehicle which made the oil change a little longer but they let me know and it was much faster then the 30 minutes they originally estimated.

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The representative we worked with was friendly, thorough, and quick! We appreciated his efforts.

The representative we worked with was friendly, thorough, and quick! We appreciated his efforts.

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Employee said air filter cost at $24.00 is the same as auto parts store. Bought STP air filter at autozone for $10.95. Please do ...

Employee said air filter cost at $24.00 is the same as auto parts store. Bought STP air filter at autozone for $10.95. Please don’t take me for an idiot.

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The customer service I received was excellent. I honestly would never go anywhere else anymore. The guys there r very friendly & ...

The customer service I received was excellent. I honestly would never go anywhere else anymore. The guys there r very friendly & u can tell know what they r doing. They r efficient, friendly, great customer service!! I would highly recommend Valvoline to everyone!!

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Well as I pulled in I was greeted with smiling face Matt and Amanda we're the first people I interacted with and let me tell you ...

Well as I pulled in I was greeted with smiling face Matt and Amanda we're the first people I interacted with and let me tell you it was a pleasure meeting up beat and positive people. You could tell they enjoyed their job and put me at ease knowing that the job was not going to be rused and done properly. Keep up the good work and I'll see you guys again in 3000 miles

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always nice and friendly staff

always nice and friendly staff

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Got three services completed in a reasonable amount of time

Got three services completed in a reasonable amount of time

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Extremely polite employees! The employees are always so thorough and efficient. Give them raises because they certainly deserve ...

Extremely polite employees! The employees are always so thorough and efficient. Give them raises because they certainly deserve it!

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Prompt courteous service.

Prompt courteous service.

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Friendly staff, fair price, excellent communication, speedy service, polite and professional

Friendly staff, fair price, excellent communication, speedy service, polite and professional

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This was the best valvoline I have ever been too. I get my oil changed every other month..i drive a lot and would use vioc more ...

This was the best valvoline I have ever been too. I get my oil changed every other month..i drive a lot and would use vioc more if it was more reasonable.$$$ 70 bux is pretty steep

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Smooth transaction

Smooth transaction

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I bring all my vehicles to Valvoline. I find the service is top-notch and the prices are fair.

I bring all my vehicles to Valvoline. I find the service is top-notch and the prices are fair.

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WITH COUPON A GOOD VALUE AND EXCELLENT/TIMELY SERVICE

WITH COUPON A GOOD VALUE AND EXCELLENT/TIMELY SERVICE

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New uniforms look great - Exceptional service. The women that serviced my car in Stow was named Amanda and she was AMAZING.. F ...

New uniforms look great - Exceptional service. The women that serviced my car in Stow was named Amanda and she was AMAZING.. Friendly, competent and it was enjoyable to watch her work on my car... REALLY APPRECIATE IT. :-)

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I was on my way home after work and they just did what needed done and got me on my way

I was on my way home after work and they just did what needed done and got me on my way

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well trained, certainly customer focused.

well trained, certainly customer focused.

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Quick, friendly service. Put in time to check everything out adequately

Quick, friendly service. Put in time to check everything out adequately

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It was fast, efficient, I was told what additional service was recommended (but not pressured to do it) and the staff is always ...

It was fast, efficient, I was told what additional service was recommended (but not pressured to do it) and the staff is always professional and nice.

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The team got me in and out quickly. They let me know what was going on with my car but didn’t pressure me to buy anything extra. ...

The team got me in and out quickly. They let me know what was going on with my car but didn’t pressure me to buy anything extra. Bill was helping me at the computer. Made time go by quick. Plenty of conversation and laughs. Highly satisfied with my experience and will recommend Stow Valvoline to everyone I know.

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I’ve been going to Valvoline for 10+ years with 2 vehicles. We always appreciate the honesty, great service, & helpfulness.

I’ve been going to Valvoline for 10+ years with 2 vehicles. We always appreciate the honesty, great service, & helpfulness.

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Information was clear and concise, no pressure to buy other services, but they were explained and the price, which was fair, was ...

Information was clear and concise, no pressure to buy other services, but they were explained and the price, which was fair, was given. Everyone was incredibly polite and capable.

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Pleasant experience, quick.

Pleasant experience, quick.

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Employees are polite and take the time if I have a question. Been going to this Valvoline for years. And will continue to return ...

Employees are polite and take the time if I have a question. Been going to this Valvoline for years. And will continue to return because I trust them.

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The staff called my attention to problems with my van - that should be addressed - that I was unaware of. Both of these situatio ...

The staff called my attention to problems with my van - that should be addressed - that I was unaware of. Both of these situations were auto shop procedures that they don't do, but offered to give local recomendations if I need them. Nothing was pushed or forced on me, just a polite offer for help if I needed it. They recommended courses of action for me for these situations, to have this or that checked and see what was what. It was very helpful and nice to know that they weren't just trying to "up-sell" me on one of your own services. Those were offered... but very politely. I gained a lot of confidence with the manager and staff on duity that day.

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very efficient and professional staff

very efficient and professional staff

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Lambert, Gavin, William, and Devin were all great. Had questions asked and answered, all completed different items needed on my ...

Lambert, Gavin, William, and Devin were all great. Had questions asked and answered, all completed different items needed on my SUV.

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I was highly satisfied with this experience and I would go as far as saying this was my best experience with any kind of automot ...

I was highly satisfied with this experience and I would go as far as saying this was my best experience with any kind of automotive store. The reason why is the manager. I visited a different Valvoline and in the past they striped my oil pan and installed a piggyback into that oil pan. They didn't let me know this, but it started leaking and I was getting concerned. So I visited the Stow location and spoke with stores manager Lambert. He is hands down the most respectful, patient and professional manager I've ran into. He explained everything in detail, was honest, transparent and understanding. I cannot recommend him enough. He did his absolute best in making sure that my customer service experience was awesome and I can't thank him enough for getting all of my issues and worries squared away. I will be for sure in the future recommending this location to my friends and family, thanks!

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every time everyone really friendly

every time everyone really friendly

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The manager, Lamber McElrath, was very professional and friendly. He was training a new employee in our bay and he was very hel ...

The manager, Lamber McElrath, was very professional and friendly. He was training a new employee in our bay and he was very helpful, understanding, and encouraging to the "new guy" A great manager leads this location.

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The people are always very friendly and the service is fast

The people are always very friendly and the service is fast

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They were prompt, did a through check, made recommendations and finished quickly.

They were prompt, did a through check, made recommendations and finished quickly.

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Greeted quickly by friendly member of the team with no wait . Oil change provided other services were offered In and out in less ...

Greeted quickly by friendly member of the team with no wait . Oil change provided other services were offered In and out in less than 20 minutes Very satisfied

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Great overall service.

Great overall service.

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Great customer service! Felt very comfortable! Will return :)

Great customer service! Felt very comfortable! Will return :)

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The Stow Ohio location is top notch. I recommend it to everyone. The staff greets you right away. Is knowledgeable. Recommends ...

The Stow Ohio location is top notch. I recommend it to everyone. The staff greets you right away. Is knowledgeable. Recommends but doesn't pressure you. And does all the Courtesy bulb checks etc. That other locations don't. I bypass another location 2 minutes from my house to come to. This location.

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Could not drain and flush my radiator with equipment, but did do it manually.

Could not drain and flush my radiator with equipment, but did do it manually.

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The asst.manager was exemplary....don't know his name...but I had no coupon and he gave me $10 off anyway.....you guys have a gr ...

The asst.manager was exemplary....don't know his name...but I had no coupon and he gave me $10 off anyway.....you guys have a great thing going.....Will be getting the tranny service next time.

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It was quick and friendly and they brought to my attention the other services that were recommended for my vehicle at that time ...

It was quick and friendly and they brought to my attention the other services that were recommended for my vehicle at that time without being pushy.

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The friendly, efficient crew makes it a pleasure to get an oil change. I usually try to remember their names, but this service w ...

The friendly, efficient crew makes it a pleasure to get an oil change. I usually try to remember their names, but this service was so quick that I didn't catch their names. I was particularly impressed that they checked my air filter and recommended not changing it this time. I could have been easily misled into a purchase I didn't need. This makes me trust them more. On my way in close to 10 minutes with my motor humming happily.

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Staff was very friendly & explained what they were doing. They topped any fluids that were low, checked air pressure in tires & ...

Staff was very friendly & explained what they were doing. They topped any fluids that were low, checked air pressure in tires & checked blinkers, tail lights, headlights etc & asked relevant questions. Overall a very pleasant experience !!

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I was satisfied. I must have hit the wrong thing

I was satisfied. I must have hit the wrong thing

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Pricing was not explained until after all was completed. Technician suggested that we change rear wiper blade. Found out at the ...

Pricing was not explained until after all was completed. Technician suggested that we change rear wiper blade. Found out at the end the small wiper was $20. Then I asked them to check the cabin filter. It was dirty and replaced. Fount out at the end that it was $40!! $40 for a cabin filter? Total for oil change, wiper blade and cabin filter was close to $100. Much more cost than I expected. I will not ask for anything further than an oil change in the future. Add ons are much more expensive. Appears to be where you make your money.

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Excellent service and friendly staff.

Excellent service and friendly staff.

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The constant upsel, my wipers are a few months old and the guy said they were looking flat/worn. Also the cabin filter was repla ...

The constant upsel, my wipers are a few months old and the guy said they were looking flat/worn. Also the cabin filter was replaced a year ago & no way did it need replaced.From the start "do you want to check all your lighs?" (YES OF COURSE.. isn't that part of the experience??

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Been a customer for years

Been a customer for years

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Quick service

Quick service

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Always fast and polite

Always fast and polite

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Please please please.... I am here for an oil change.... Please stop pressuring me for transmission oil change.. Tire rotation c ...

Please please please.... I am here for an oil change.... Please stop pressuring me for transmission oil change.. Tire rotation change...

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Quick and easy!

Quick and easy!

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Very friendly staff, they matched my coupon, no pressure to but extra stuff

Very friendly staff, they matched my coupon, no pressure to but extra stuff

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Every worker that I have dealt with at valvoline is so friendly and they really know what they’re doing. I feel like I can trust ...

Every worker that I have dealt with at valvoline is so friendly and they really know what they’re doing. I feel like I can trust every person to work on my car. Especially Bill, I deal with him a lot when I get my oil changes and he is so nice and never makes me feel pressured to buy extra services. He just tells me what is due to be serviced and if I say no then that is it. I love valvoline and will continue to use this place as my number one oil change place.

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I wasn’t given an option to buy the less expensive oil. I had to buy the most expensive oil.

I wasn’t given an option to buy the less expensive oil. I had to buy the most expensive oil.

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Staff was polite, friendly, & genuine. Explained the service timing between replacements & speed me on screen when the last tim ...

Staff was polite, friendly, & genuine. Explained the service timing between replacements & speed me on screen when the last time that 2 parts were replaced (only one was due).

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Everyone is very friendly and attentive at this location.

Everyone is very friendly and attentive at this location.

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Amazingly professional, thorough and courteous staff. Especially my tech in charge Bill.

Amazingly professional, thorough and courteous staff. Especially my tech in charge Bill.

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Disappointed you do not match competitor coupons anymore. I have a card for 19.99 oil changes at goodyear that you used to hono ...

Disappointed you do not match competitor coupons anymore. I have a card for 19.99 oil changes at goodyear that you used to honor, was told max they could discount was 8.00 making the oil change 42 and some change, looks like ill be going back to goodyear

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The staff is awesome. Gannen is so friendly and helpful. I wish customer service was this good everywhere.

The staff is awesome. Gannen is so friendly and helpful. I wish customer service was this good everywhere.

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Quick, friendly, professional, reasonable price

Quick, friendly, professional, reasonable price

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very professional and courtesy, didin't try to sell me anything else and took the time to show me my air filter and other things ...

very professional and courtesy, didin't try to sell me anything else and took the time to show me my air filter and other things that were in good condition.

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When Mr. McElrath stated that he was leaving his leaving his post at the Atlantic Blvd (Rt.62) location in Canton, after the ex ...

When Mr. McElrath stated that he was leaving his leaving his post at the Atlantic Blvd (Rt.62) location in Canton, after the excellent service had been rendered to my car that many consider a difficult challenge , I asked for his new location, so that I could continue to be serviced with confidence. I drove 33 miles north to Stow, and was, once again, treated with the utmost respect, and received service that was professional, much like that of an expert Nascar Pit Crew. I will be a Valvoliner for life, primarily due to Mr. McElrath being a man of his word. I will refer all within my sphere of influence, to this location.

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There was no pressure to add anything other than I wanted plus a new air filter. They were very kind!

There was no pressure to add anything other than I wanted plus a new air filter. They were very kind!

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THE CREW WAS GREAT

THE CREW WAS GREAT

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Extremely efficient, informative and friendly.

Extremely efficient, informative and friendly.

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They let you know what they are doing with your vehicle as they are doing it. Not just leaving you to guess

They let you know what they are doing with your vehicle as they are doing it. Not just leaving you to guess

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Nothing is perfect.

Nothing is perfect.

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The management and staff are very helpful, knowledgeable and friendly. Not pushy.

The management and staff are very helpful, knowledgeable and friendly. Not pushy.

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The staff was so professional and courteous! This was my first time here and I will be back!

The staff was so professional and courteous! This was my first time here and I will be back!

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Fast courteous service.

Fast courteous service.

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Greeted immediately In and out in less the 10 minutes - checked low air pressure topped off my fluids and had me back on my way

Greeted immediately In and out in less the 10 minutes - checked low air pressure topped off my fluids and had me back on my way

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Everyone was motivated and doing the job at hand. Very well organized & friendly.

Everyone was motivated and doing the job at hand. Very well organized & friendly.

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Super friendly staff

Super friendly staff

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No waiting time, and very experienced and friendly staff

No waiting time, and very experienced and friendly staff

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I love just pulling up without an appt! Workers are always friendly! They do try and push other services... but I just say no!

I love just pulling up without an appt! Workers are always friendly! They do try and push other services... but I just say no!

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My oil change was done in 6 minutes. They checked my tires battery and air filter. Outstanding job... Valvoline Hudson,OH

My oil change was done in 6 minutes. They checked my tires battery and air filter. Outstanding job... Valvoline Hudson,OH

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Quick friendly service

Quick friendly service

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It was done quickly. The technicians keep me inform of things like showing me the oil level on the dipstick.

It was done quickly. The technicians keep me inform of things like showing me the oil level on the dipstick.

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Fast friendly service, accepted expired coupon.

Fast friendly service, accepted expired coupon.

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I've been a patron at this and several other Valvoline facilities as my residence area has changed. I base my loyalty on the lev ...

I've been a patron at this and several other Valvoline facilities as my residence area has changed. I base my loyalty on the level of services provided, I continue to be satisfied and so I'll continue with you. I appreciate the fact I can drop in and get the scheduled services I need or I can pass thru and have my tires checked or whatever the case may be. So in closing, thanks for the good work!Paul Kilgore

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Your prices are incredibly high for an oil change not to mention filters. I understand your point-of-view will be a full synthe ...

Your prices are incredibly high for an oil change not to mention filters. I understand your point-of-view will be a full synthetic oil change should be high - but without a coupon it was over $80. Way to expensive and unnecessary. Since getting this change I investigated and a synthetic blend is all that's required and I don't know why this wasn't presented as an option when I was there. I think we both know why though....

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I enjoy going to the Valvoliine on Darrow Rd because the staff always seems happy to be there and pleasant. I don't mind paying ...

I enjoy going to the Valvoliine on Darrow Rd because the staff always seems happy to be there and pleasant. I don't mind paying a little extra because I'm comfortable sending my wife there and I know they will check things that may slip my mind. Unlike other businesses, they actually check the belts, lights, tires, etc.

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Great Working Men

Great Working Men

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Fast efficient friendly. Well done!

Fast efficient friendly. Well done!

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Took the time to explain what I needed.

Took the time to explain what I needed.

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Prompt friendly service

Prompt friendly service

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Everything was fast and easy. The tech made me feel comfortable and helped me understand what was going on with my car. Love thi ...

Everything was fast and easy. The tech made me feel comfortable and helped me understand what was going on with my car. Love this place! I will definitely be back!

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there was no problem. all the guys were very nice and did a good job.

there was no problem. all the guys were very nice and did a good job.

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I have an unusual vehicle - a 2016 GMC Canyon with a 2.8L Duramax engine. I happened to have an oil filter, which I had purchase ...

I have an unusual vehicle - a 2016 GMC Canyon with a 2.8L Duramax engine. I happened to have an oil filter, which I had purchased for $19.95 from Amazon. They did not have a filter, which is fine, and they put one on order for next time and used mine to do the oil change.The real issues are:1) They gave me no credit for using my filter whereas other places do (I asked - they said it was not available as the cost of the filter was "built-in") 2) The cost was more than the dealer, who has all the right parts and correct oil. This is in spite of the discount (15%) coupon I used. So it would have been outrageously priced had I not used it.Seems counter-intuitive. So why would I go back?

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Didn’t get jipped like last time I went here. Paid $21 last time I was here I paid $70.

Didn’t get jipped like last time I went here. Paid $21 last time I was here I paid $70.

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I am a long time customer and take both of my vehicles there. I have always been satisfied and your personnel are friendly and h ...

I am a long time customer and take both of my vehicles there. I have always been satisfied and your personnel are friendly and helpful. It is a pleasure doing business with your company.

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The staff was extremely friendly and made me feel comfortable. They are the experts; and everything was communicated to me in a ...

The staff was extremely friendly and made me feel comfortable. They are the experts; and everything was communicated to me in a way I understood. My car is new, so they even took the time to call the hotline to find oil recommendations and gave me options. I will definitely be back.

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Staff was quick, efficient, and friendly

Staff was quick, efficient, and friendly

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Easy to deal with, a good price and friendly service.

Easy to deal with, a good price and friendly service.

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We have used this particular location for years- every one is always thorough and friendly, and this time was no different! I wa ...

We have used this particular location for years- every one is always thorough and friendly, and this time was no different! I was helped by Gavin, Trevor and Devon (I believe.)

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Staff was very friendly, and zero pressure for additional services...they provided an overview of what should be completed soon. ...

Staff was very friendly, and zero pressure for additional services...they provided an overview of what should be completed soon. It was nice to not have someone trying to sell me services I didn’t need at the time.

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I think you are over priced. For what I paid there I can take my car to the dealership and they will rotate the tires and wash i ...

I think you are over priced. For what I paid there I can take my car to the dealership and they will rotate the tires and wash it for a lower price than what I paid you to only do an oil change. They also don't try to sell me additional items.

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I had a coupon for a 20.00 conventional oil change instead if that getting used they just did 15% and it cost me 60 dollars ther ...

I had a coupon for a 20.00 conventional oil change instead if that getting used they just did 15% and it cost me 60 dollars there are many other places that will perform the service for 37.00

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Very friendly. Very fast.

Very friendly. Very fast.

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I have been treated fairly every time that I have brought my cars to have the oil changed.

I have been treated fairly every time that I have brought my cars to have the oil changed.

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They are always friendly and willing to answer any questions I have.

They are always friendly and willing to answer any questions I have.

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Told to bring the car back in a week to make sure it was done correctly after service was completed not before

Told to bring the car back in a week to make sure it was done correctly after service was completed not before

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I used to go to the Stow, OH location for all my needs until I moved in 2016 and started going to one in Macedonia, OH which is ...

I used to go to the Stow, OH location for all my needs until I moved in 2016 and started going to one in Macedonia, OH which is closer but it can't compare to Stow. Hands down a superior location and I will continue to drive out of my way to go there. Stow checks all your bulbs, shows you the fluids they are topping off and all the checks they are doing. And they were extremely friendly. I've missed those services at the other location

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Was not told price of cabinet air filters

Was not told price of cabinet air filters

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The manager at this location is very professional and polite. He was going from vehicle to vehicle, and had a good observation ...

The manager at this location is very professional and polite. He was going from vehicle to vehicle, and had a good observation of the progress on each vehicle and his employees doing their jobs. Excellent service and quality!

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I was informed that I needed to get my automatic transmission fluid changed because there was no record of it having been change ...

I was informed that I needed to get my automatic transmission fluid changed because there was no record of it having been changed before. I was not given an opportunity to check my records, which I keep in my car.I was offered only two grades of oil: synthetic blend and full synthetic.Also, service prices are very high at Valvoline.

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Every time I go to valvoline, my experience is nice and smooth. They tell me recommendations but never pressure me, they commun ...

Every time I go to valvoline, my experience is nice and smooth. They tell me recommendations but never pressure me, they communicate very well and always friendly.

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The Store Manager is very knowledgeable and personable. The assistant was able to identify a possible issue that I needed to add ...

The Store Manager is very knowledgeable and personable. The assistant was able to identify a possible issue that I needed to address. I truly appreciate the service this store gives.

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It went as I had hoped, no surprises

It went as I had hoped, no surprises

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Amanda greeted me outside with such amazing spirits. Lambert spoke with me early in the a.m and provided me with the best inform ...

Amanda greeted me outside with such amazing spirits. Lambert spoke with me early in the a.m and provided me with the best informaion that was informative and in turn brought me in after work! Adam and Evan I did not get to speak with much, however they were verykind with words spoken. Great team and wonderful with communicatig to the customer as to what they were about to do.

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Usual prompt and professional courteous service.

Usual prompt and professional courteous service.

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Everything was done in a timely manor.

Everything was done in a timely manor.

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They did what I asked and upselling.

They did what I asked and upselling.

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My service associate was very warm and explained everything.

My service associate was very warm and explained everything.

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Fast service, friendly employees.

Fast service, friendly employees.

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They were fast and courteous

They were fast and courteous

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Friendly staff. Worked quickly and seemed honest about other services needed to be performed

Friendly staff. Worked quickly and seemed honest about other services needed to be performed

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Those who work for Valvoline are always friendly. They never make me feel incompetent or pressured. I continue to be impressed w ...

Those who work for Valvoline are always friendly. They never make me feel incompetent or pressured. I continue to be impressed with the Valvoline crew!

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Lambert, the Manager was friendly, professional and pleasant. It was a great experience and I really love the team here.

Lambert, the Manager was friendly, professional and pleasant. It was a great experience and I really love the team here.

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All the staff did a great job very friendly yet professional and always up to date on what services the car might need

All the staff did a great job very friendly yet professional and always up to date on what services the car might need

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Great technicians! Friendly, efficient and helpful.

Great technicians! Friendly, efficient and helpful.

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I'm always happy w/Valvoline. I Have gone 2 them 4 many years & do trust them. Sometimes I wish they wouldn't push other product ...

I'm always happy w/Valvoline. I Have gone 2 them 4 many years & do trust them. Sometimes I wish they wouldn't push other products and services, but I suppose that's part of their job. It can b annoying.

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Tried Goodyear and NTB earlier in the day, they were not accommodating and NTB was outright rude. The crew at Valvoline took awa ...

Tried Goodyear and NTB earlier in the day, they were not accommodating and NTB was outright rude. The crew at Valvoline took away all my stress with their bright, cheery and friendly service. They appreciated my business. I was taking care of my daughter’s car before she returned to school in VT. I felt confident my daughter would be safe as the crew checked tire pressure and all fluids in addition to the oil and filter change.

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Lambert was awesome. The other employees were very kind and they made me feel like I was family. I even went next door and bou ...

Lambert was awesome. The other employees were very kind and they made me feel like I was family. I even went next door and bought them all coffee. Thanks guys

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They were fast and explained everything very well. The manager I spoke with was knowledgeable and very courteous. Thank you. ...

They were fast and explained everything very well. The manager I spoke with was knowledgeable and very courteous. Thank you. Valvoline has always been the best fast option with quality service for me.

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Lambert was very professional. Low pressure and informative at the same time.

Lambert was very professional. Low pressure and informative at the same time.

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As always the staff and coordinator did a great job and I was in and out for a simple oil change alnog with knowing the car pass ...

As always the staff and coordinator did a great job and I was in and out for a simple oil change alnog with knowing the car passed the safety checklist

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they saw another problem and let me know about it.

they saw another problem and let me know about it.

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Associate is nice and I know it's not his fault but trying to sell other services gets annoying.

Associate is nice and I know it's not his fault but trying to sell other services gets annoying.

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Service was excellent and they got me on and out quickly. Very professional

Service was excellent and they got me on and out quickly. Very professional

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The staff was fast, courteous and I didn't feel like I was being sold a service that I didn't need. I had multiple services comp ...

The staff was fast, courteous and I didn't feel like I was being sold a service that I didn't need. I had multiple services completed in an hour. If I had gone to a dealership, they'd have had my car all day and it would have cost me triple what I paid at Valvoline. Incredibly happy and impressed

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No hard sell, very friendly people.

No hard sell, very friendly people.

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The Manager, Lambert, was friendly and knowledgeable. The service was quick but he was helpful in seeing i needed a battery and ...

The Manager, Lambert, was friendly and knowledgeable. The service was quick but he was helpful in seeing i needed a battery and offered one at a great price. Im new to that area but will return every time to that location. I told my friends, family and coworkers about how great the team and service were there.

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Very courteous and polite.explained everything to me including the fact that they do not have nitrogen for my tires. Very good s ...

Very courteous and polite.explained everything to me including the fact that they do not have nitrogen for my tires. Very good service. No waiting...Will definitely go there again. But they need to start including nitrogen for tires.

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This group is friendly and I trust them.

This group is friendly and I trust them.

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Customer service is excellent

Customer service is excellent

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The gentlemen (and one woman I've seen) are always extremely friendly, professional, thorough and efficient. They offer products ...

The gentlemen (and one woman I've seen) are always extremely friendly, professional, thorough and efficient. They offer products and services without being pushy sales people, and seem to genuinely care about the customers.This location is my go to for a fast, friendly, and well done oil changes and general maintenance. Keep up the great work!

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Was charged $40 for air cabin filter that later found could buy for $14 from advanced auto or oreillys

Was charged $40 for air cabin filter that later found could buy for $14 from advanced auto or oreillys

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Staff was very friendly

Staff was very friendly

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Been coming here for years. GREAT customer service

Been coming here for years. GREAT customer service

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Courteous personnel, service that was expected was received.

Courteous personnel, service that was expected was received.

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I was greeted promptly in the lot prior to entering the service bay. The technicians were professional, friendly and knowledgeab ...

I was greeted promptly in the lot prior to entering the service bay. The technicians were professional, friendly and knowledgeable. No pressure to buy other services or items. The only issue is that I presented a $7 coupon (showed my phone coupon) and it was not taken off of the price of the oil change according to my invoice.Thank you.

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The representative was kind and informative. They were all nice

The representative was kind and informative. They were all nice

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So nice and accommodating

So nice and accommodating

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Friendly people, quick service. Have already recommended this establishment to friends.

Friendly people, quick service. Have already recommended this establishment to friends.

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The employees were friendly and helpful in showing me what I need to do to maintain upkeep but they didn’t pressure me. I enjoye ...

The employees were friendly and helpful in showing me what I need to do to maintain upkeep but they didn’t pressure me. I enjoyed the conversation and they made me laugh! Lambert was so friendly and Mathew and Kyle were very professional and kept the services moving so I was in and out and on my way to pick up my kids at school!! Best experience ever!!

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The staff is friendly and knowledgeable. I will return for future service and tell everyone I know to go there!

The staff is friendly and knowledgeable. I will return for future service and tell everyone I know to go there!

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Lambert was excellent at taking care of me while I was there. Thank you.

Lambert was excellent at taking care of me while I was there. Thank you.

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The service tech recommended that I replace the cabin air filter in my vehicle. I asked him how much it would be and he told me ...

The service tech recommended that I replace the cabin air filter in my vehicle. I asked him how much it would be and he told me $33. He replace the filter but when I looked at the bill, I was charged $39.99 for the filter. I am not happy about this.

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Although I was not pressured, I did end up spending a lot for an oil change-more than I had anticipated. I'd rather the employee ...

Although I was not pressured, I did end up spending a lot for an oil change-more than I had anticipated. I'd rather the employee just take my coupon and do as I first asked.

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I have had multiple vehicles over 20 years in having my oil change serviced at this location. enough said, all is good

I have had multiple vehicles over 20 years in having my oil change serviced at this location. enough said, all is good

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Offered optional lub and fluid replacement, based on mileage-- good reminders and review of usage needs. overall good service.

Offered optional lub and fluid replacement, based on mileage-- good reminders and review of usage needs. overall good service.

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People are always nice and things get done without a problem

People are always nice and things get done without a problem

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Lambert Amanda Kyle and Evan did a great job. They always take great care of me every time I come in.

Lambert Amanda Kyle and Evan did a great job. They always take great care of me every time I come in.

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Friendly, fast service. Knowledge employees and very polite!

Friendly, fast service. Knowledge employees and very polite!

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Didn't receive a windshield sticker

Didn't receive a windshield sticker

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Service rep was very pleasant. Work that was completed was compelted as stated.

Service rep was very pleasant. Work that was completed was compelted as stated.

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I was not told how much an oil change was to begin with and had a coupon for a 29.99 oil change and was charged over 70.00. It w ...

I was not told how much an oil change was to begin with and had a coupon for a 29.99 oil change and was charged over 70.00. It was used as 15.00 off and not $29.99. No one explained why it couldn’t be used. Also, when I pulled in I specifically told the tech that I ONLY wanted an oil change and not anything additional. He proceeded to try to sell me a transmission flush and radiator flush.

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Fixed my rear brake light for a reasonable fee - I didn' feel the pressure of trying to make a decision for an overpriced servic ...

Fixed my rear brake light for a reasonable fee - I didn' feel the pressure of trying to make a decision for an overpriced service that I could do myself.

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Friendly knowledgeable staff

Friendly knowledgeable staff

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I was able to pull right into a bay. Lead man very professional, courteous and knowledgeable.

I was able to pull right into a bay. Lead man very professional, courteous and knowledgeable.

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always done a good job over the years

always done a good job over the years

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Received great service from friendly & helpful people.

Received great service from friendly & helpful people.

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Very friendly and knowledgeable staff. I was also able to use a coupon.

Very friendly and knowledgeable staff. I was also able to use a coupon.

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Internal air filter was installed incorrectly on previous visit. Technician checked and corrected.

Internal air filter was installed incorrectly on previous visit. Technician checked and corrected.

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first time there and I already recommend it to friends

first time there and I already recommend it to friends

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I’ve been a satisfied customer for over 10 years & I recommend your services when ever I can.

I’ve been a satisfied customer for over 10 years & I recommend your services when ever I can.

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Helpful and knowledgeable staff with my service needs.

Helpful and knowledgeable staff with my service needs.

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They were very pleasant they didn’t push product and they gave us an estimate time of our weight we are very pleased with the s ...

They were very pleasant they didn’t push product and they gave us an estimate time of our weight we are very pleased with the service

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All staff are extremely professional, courteous, and helpful.

All staff are extremely professional, courteous, and helpful.

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Fast courteous service. Love that you can stay in your car.

Fast courteous service. Love that you can stay in your car.

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Everyone and everything is always professional, quick and done with a smile

Everyone and everything is always professional, quick and done with a smile

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I always go there and they are always wonderful! Friendly, quick and professional!

I always go there and they are always wonderful! Friendly, quick and professional!

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Great staff, I like waiting in my car!

Great staff, I like waiting in my car!

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I usually get my oil changed at this location. I love not having to get out of my car and they are always very nice, friendly a ...

I usually get my oil changed at this location. I love not having to get out of my car and they are always very nice, friendly and quick!!

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They did what they promised to do.

They did what they promised to do.

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courtesy of the people

courtesy of the people

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Well educated employees that have amazing respect for their customers. Fantastic customer service. Clean and organized facility.

Well educated employees that have amazing respect for their customers. Fantastic customer service. Clean and organized facility.

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I was told I would receive almost 50%, because I was getting all the services you offered, I spent almost 600.00 dollars.

I was told I would receive almost 50%, because I was getting all the services you offered, I spent almost 600.00 dollars.

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lookrdlike a wellorganize team

lookrdlike a wellorganize team

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very quick and very complete

very quick and very complete

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I love the exceptional customer service that I always receive. The staff is always so knowledgeable and only recommends things i ...

I love the exceptional customer service that I always receive. The staff is always so knowledgeable and only recommends things if you ask. I never feel pressured to purchased anything.

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I'm never "highly satisfied" with any service today. I was satisfied...I got what I paid for.

I'm never "highly satisfied" with any service today. I was satisfied...I got what I paid for.

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The workers were very nice and upbeat and very knowledgeable and couteous!!

The workers were very nice and upbeat and very knowledgeable and couteous!!

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This was my first time here with my new car , which I had for almost 4 years. I normally just go to the dealership to handle eve ...

This was my first time here with my new car , which I had for almost 4 years. I normally just go to the dealership to handle everything but my Schedule has been so full I am unable to make it during their service hours. Before I came here I did read positive review on google and decided to check it out myself.. I am happy I did and I will be returning!! Thank you Gannen, Adam, and Amanda

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John was very informative and knowledgeable. Work was done in short order and I was on my way, been there before and will be the ...

John was very informative and knowledgeable. Work was done in short order and I was on my way, been there before and will be there again

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Prompt , professional yet friendly service

Prompt , professional yet friendly service

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I've grown accustomed to the level of service and expect the pattern to continue each visit. I know I can plan my errands on car ...

I've grown accustomed to the level of service and expect the pattern to continue each visit. I know I can plan my errands on car service day to include the variety of things I need accomplish in a given time and further, I know I won't be spending needless time in your waiting room. That I was there at mid-Saturday, the busiest day of the week for Valvoline and waited less than 15 minutes says enough about why I keep coming back. Thanks for everything!Paul

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Even though I didn't have a coupon the give me. a discount

Even though I didn't have a coupon the give me. a discount

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Cold, and late, yet he was kind friendly and concerned for my car.

Cold, and late, yet he was kind friendly and concerned for my car.

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Everyone was very friendly and helpful. In addition to the oil change I had them rotate my tires - something I've been meaning t ...

Everyone was very friendly and helpful. In addition to the oil change I had them rotate my tires - something I've been meaning to have done within a week. Gannen reset my tricky oil service reminder and showed me that my cabin air filter needed to be replaced, even though the store doesn't stock it.

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Very friendly and fast

Very friendly and fast

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There was no problem with this visit, but it was a return visit due to an error with an oil change the day before when my daught ...

There was no problem with this visit, but it was a return visit due to an error with an oil change the day before when my daughter took the car there. Based on Valvoline’s computer, they had installed 5W-20 oil instead of 5W-30 as printed on the oil cap. I discovered the error, and knew that the oil wouldn’t hurt anything in the winter. Still, my car has a powertrain warranty that I feared would be jeopardized. I called Valvoline Customer Service, and was promptly contacted by the store’s manager, John. He was more than understanding.-I took the car back, and he couldn’t have worked any harder to make sure the issue was remedied and that I was happy. He and Kyle (who worked on the car) were exceptionally professional, friendly and helpful. Thanks to how they handled this error, my family and I will return to this Valvoline in Stow. Thank you, John and Kyle! The nearly lost art of customer service is still alive at this Valvoline.

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Been going to this specific shop since we moved to the area...

Been going to this specific shop since we moved to the area...

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It was great. They are always very nice and fast and through

It was great. They are always very nice and fast and through

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I have never used VIOC before but received a coupon in the mail from AllState agent Jason Durica. The techs were very friendly, ...

I have never used VIOC before but received a coupon in the mail from AllState agent Jason Durica. The techs were very friendly, explained the process to me, reviewed add-ons and pricing and were very quick. I especially liked how they communicated with each other loudly and thoroughly to complete each task. You could tell they truly work as a team by their tone of voice and not just because they have to; made the experience more comfortable for me.

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Friendly and quick service

Friendly and quick service

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Very quick and professional. I will be in next week with my car and my wife will be in also

Very quick and professional. I will be in next week with my car and my wife will be in also

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The staff was very informative and friendly.They also advised of a possible transmission leak that of course I would have had no ...

The staff was very informative and friendly.They also advised of a possible transmission leak that of course I would have had no idea was happening and have taken the advice and have had the vehicles transmission serviced.

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While services are good prices are high

While services are good prices are high

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We had mentioned we were going for an e-check - wish the tech had remembered that - he suggested we needed a batttery - we did n ...

We had mentioned we were going for an e-check - wish the tech had remembered that - he suggested we needed a batttery - we did not know that changing the battery wiped out computer info needed for e-check - as a rresult we could not complete e-check - were in a time bind - disappointed

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Jon the assistant manager was extremely polite. His customer service skills are awesome! even though I came right before they cl ...

Jon the assistant manager was extremely polite. His customer service skills are awesome! even though I came right before they closed everyone was fun, energetic, fast and friendly! I appreciated it after a long day at work!

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Service was super fast and customer service was great.

Service was super fast and customer service was great.

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I would like the option of simply having my oil changed and fluids topped off and not have everything checked. It would be faste ...

I would like the option of simply having my oil changed and fluids topped off and not have everything checked. It would be faster and I wouldn’t feel pressured to purchase any additional products or services.

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I waited a few minutes but once I got on the shop my service was excellent! Very friendly staff, and got the job done correctly.

I waited a few minutes but once I got on the shop my service was excellent! Very friendly staff, and got the job done correctly.

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Great price courteous workers that weren’t pushy.

Great price courteous workers that weren’t pushy.

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My mom actually was the one to bring my car in for an oil change and asked if they knew how to change the head light. She said t ...

My mom actually was the one to bring my car in for an oil change and asked if they knew how to change the head light. She said they were ALL so kind and helpful! It took awhile to get this headlight changed (Ford Fusion-usually the dealership would have to change it) but as always Valvoline employees are always so determined. The lady who got it was ecstatic- as she should've been since it was VERY difficult. Like I said I wasn't even the one to bring the car in but my mom was just SO happy with your service. Well done! This was at the Stow location off of Darrow road.

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The employees were very efficient.

The employees were very efficient.

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Good service

Good service

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Had to move to a different bay after my oil change to have tires rotated and it took too long

Had to move to a different bay after my oil change to have tires rotated and it took too long

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The staff was knowledgeable and friendly. They attempted to get me the best deal possible

The staff was knowledgeable and friendly. They attempted to get me the best deal possible

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Once I got into the bay everyone was very friendly, fast & efficient. The price was a little higher than I usually pay but the c ...

Once I got into the bay everyone was very friendly, fast & efficient. The price was a little higher than I usually pay but the convenience & speed of service were well worth it!

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Everyone was super nice, no wait, great service.

Everyone was super nice, no wait, great service.

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I came in and the whole crew took care of me. I was told who was working on my car by name. I got to see via camera the work b ...

I came in and the whole crew took care of me. I was told who was working on my car by name. I got to see via camera the work being done. It was a nice experience.

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I get in and out quick. I am advised of other services but don’t feel pressured to buy them.

I get in and out quick. I am advised of other services but don’t feel pressured to buy them.

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The staff was super friendly and very courteous. After having such a rough time at the dealership earlier that morning it was so ...

The staff was super friendly and very courteous. After having such a rough time at the dealership earlier that morning it was so refreshing to come back to them. I love getting oil changes there. Even if it's not the cheapest the staff make me keep coming back.

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Friendly, comprehensive service. They explain everything. Make suggestions but ensure it's my decision. Seem very competent and ...

Friendly, comprehensive service. They explain everything. Make suggestions but ensure it's my decision. Seem very competent and the prices, though a bit high are worth the service you get. A good job, done quickly.

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Fast and service was good

Fast and service was good

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I just stopped in to have oil checked The staff checked all levels and put in 1/2 quart of oil + washer solution I asked if they ...

I just stopped in to have oil checked The staff checked all levels and put in 1/2 quart of oil + washer solution I asked if they possible if they could install my winter wiper blades for me and they cheerfully took care of them Very pleased with the professional yet extremely friendly service I receive from the people at Vavoline

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Fast, efficient and effective

Fast, efficient and effective

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The staff was exceptionally friendly and made the process quick and easy!! I forgot my coupon, however they honored it anyway. I ...

The staff was exceptionally friendly and made the process quick and easy!! I forgot my coupon, however they honored it anyway. I love Valvoline and would recommend it to anyone!!

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JOHN was extremely professional and polite. He greeted me outside even though I pulled in before the store opened-that was very ...

JOHN was extremely professional and polite. He greeted me outside even though I pulled in before the store opened-that was very impressive!!

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the service was quick and the staff were very friendly.

the service was quick and the staff were very friendly.

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The manager at this store was so kind, polite, courteous, and professional. Really incredible! Thank you so much :)

The manager at this store was so kind, polite, courteous, and professional. Really incredible! Thank you so much :)

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Excellent customer service and attention

Excellent customer service and attention

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Manager was extremely friendly and knowledgeable extremely helpful great run shop

Manager was extremely friendly and knowledgeable extremely helpful great run shop

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very courteous

very courteous

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Staff is always friendly and the service is great.

Staff is always friendly and the service is great.

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the techs that work there are always friendly, professional, prompt, and very efficient. They are a great group and they do you ...

the techs that work there are always friendly, professional, prompt, and very efficient. They are a great group and they do your company proud.

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John and Kyle took personal interest in me and my car

John and Kyle took personal interest in me and my car

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No time to write. Thanks

No time to write. Thanks

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Great customer service

Great customer service

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The manager was knowledgeable, courteous and very engaging

The manager was knowledgeable, courteous and very engaging

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Always try to up sell more expensive services when I make it clear at the beginning just want an oil change.

Always try to up sell more expensive services when I make it clear at the beginning just want an oil change.

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Gannon was awesome! Made appropriate suggestions of other replacement items needed such as the air filter. They checked a leak ...

Gannon was awesome! Made appropriate suggestions of other replacement items needed such as the air filter. They checked a leak and made suggestions to the problem and how it could impact my vehicle

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They were very cordial and outgoing to satisfy us.

They were very cordial and outgoing to satisfy us.

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I went to the stow location and was impressed with the excellent service Gannon provides. He calibrated my tire pressure that ha ...

I went to the stow location and was impressed with the excellent service Gannon provides. He calibrated my tire pressure that had been on for 2 years!!! No one knew how to fix it and it took him 2 minutes to figure it out. I was so greatly he took the extra time to help me!

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Friendly staff, very efficient.

Friendly staff, very efficient.

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Courteous staff

Courteous staff

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Prompt quick service, wonderful attitudes and pleasant dispositions!

Prompt quick service, wonderful attitudes and pleasant dispositions!

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No pressure to buy anything else. The asst manager was very nice.

No pressure to buy anything else. The asst manager was very nice.

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The rep was very friendly and very knowledgable. He helped me with all the services I needed. He showed me how bad the filters ...

The rep was very friendly and very knowledgable. He helped me with all the services I needed. He showed me how bad the filters in my vehicle were and offered to replace them.

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Your technicians are extremely friendly.

Your technicians are extremely friendly.

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Fast efficient professional experienc

Fast efficient professional experienc

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The personnel and quality of service at this particular location are superior to any of your other locations or competitors loca ...

The personnel and quality of service at this particular location are superior to any of your other locations or competitors locations in this area.

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Staff was able to break free rounded oil drain plug. and was super friendly throughout

Staff was able to break free rounded oil drain plug. and was super friendly throughout

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The staff was very friendly and professional. I didn't know what to expect as it was my first visit, but they made me feel safe ...

The staff was very friendly and professional. I didn't know what to expect as it was my first visit, but they made me feel safe and secure with their performance and knowledge. John was super!!

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Overall satisfactory experience.

Overall satisfactory experience.

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The team was friendly and polite, they answered any questions we had . the manager of the store fixed the windshield wiper that ...

The team was friendly and polite, they answered any questions we had . the manager of the store fixed the windshield wiper that a previous valvoline associate from another location had ruined. I was very happy with the service I received and will be returning

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Consistant service, clean facility, courteous staff

Consistant service, clean facility, courteous staff

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great customer service...had a great experience

great customer service...had a great experience

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Fast and easy.

Fast and easy.

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the customer service rep was very friendly and the service was completed quickly.

the customer service rep was very friendly and the service was completed quickly.

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The job was completed in a professional and friendly manner. The technician was very efficient and knowledgeable.

The job was completed in a professional and friendly manner. The technician was very efficient and knowledgeable.

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The staff is absolutely phenomenal. I csng remember all three peoples names, but kyle was the main one i talked to, and they wer ...

The staff is absolutely phenomenal. I csng remember all three peoples names, but kyle was the main one i talked to, and they were fantastic.

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Everyone seemed experienced and friendly. Plus its in a great location close to home.

Everyone seemed experienced and friendly. Plus its in a great location close to home.

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Very friendly staff. Quick and efficient

Very friendly staff. Quick and efficient

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Very courteous techs, quick and precise.

Very courteous techs, quick and precise.

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Very friendly and attentive. Did not pressure me to by extras. Just explained what I might need

Very friendly and attentive. Did not pressure me to by extras. Just explained what I might need

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I will start off by saying a gentleman named Anthony..took great care of me..I came in for a oil change,,,they showed me how bad ...

I will start off by saying a gentleman named Anthony..took great care of me..I came in for a oil change,,,they showed me how bad my air filter was,,and how cracked up my serpentine belt was.,got those replaced as well as the transmission fluid changed..everyone working were busy .,very courteous.i even got a 15 percent discount.and all done in about 40 minutes.very nice to see everyone working was smiling..What a Team!. Thank you. Leisa Reedy, Stow,Ohio 44224

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Quick and professional

Quick and professional

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attitude!

attitude!

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Great people- friendly, knew what they were doing and pleasant to talk to.

Great people- friendly, knew what they were doing and pleasant to talk to.

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Service was courteous, professional and fast!

Service was courteous, professional and fast!

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Quick service at a reasonable price. The service technician was courteous, professional & helpful. He answered all my questions

Quick service at a reasonable price. The service technician was courteous, professional & helpful. He answered all my questions

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Great experience, the person who I dealt with was great too.

Great experience, the person who I dealt with was great too.

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Technicians were very friendly and knowledgeable.

Technicians were very friendly and knowledgeable.

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Kyle was so nice. I mentioned that I was in a hurry and he and the others got everything done very well and quickly. They were a ...

Kyle was so nice. I mentioned that I was in a hurry and he and the others got everything done very well and quickly. They were all very friendly.

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Quick and polite

Quick and polite

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Everyone was polite, and professional. I was in and out within 15 min. It was great. I will make Valvoline my go-to from now on ...

Everyone was polite, and professional. I was in and out within 15 min. It was great. I will make Valvoline my go-to from now on for oil changes. My wife went the very next day to get our other vehicle an oil change. Very pleasant experience.

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I always take my car to our dealership for all work. The oil light went on and I did not have time to schedule with them. Valvol ...

I always take my car to our dealership for all work. The oil light went on and I did not have time to schedule with them. Valvoline is around the corner from my workplace. Very professional crew. Couldn't have been more pleased. If my dealership is not available, I will go back to Valvoline.

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Workers were friendly and efficient

Workers were friendly and efficient

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Convenient location and excellent service peeps! You pay a little more even with a coupon but for the convenience it's worth it!

Convenient location and excellent service peeps! You pay a little more even with a coupon but for the convenience it's worth it!

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the folks that work at stow location are very friendly not to pushy on other services but they do mention what other service th ...

the folks that work at stow location are very friendly not to pushy on other services but they do mention what other service they have keep up good job

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It's just an oil change,I usually service my own vehicles,brakes,R&R transmissions or engines if need be. Gear head car guy I us ...

It's just an oil change,I usually service my own vehicles,brakes,R&R transmissions or engines if need be. Gear head car guy I usually own 4-6 20+ year old vehicles including muscle cars and classics. Only use quick oil change businesses in a pinch or with a coupon on my beater cars only. The fact you try to up sell a $170.00 transmission flush in which I'm sure you do not tell less automotive knowledgable customers that their transmission lines will be cut and spliced (The "hack job") to perform the service is yet another reason I work on my own vehicles or go to a buddies shop,or at least some one I know and trust.

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Your services seem overpriced.

Your services seem overpriced.

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The excellent staff

The excellent staff

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Over the price is a bit high but not so high I don't come in.

Over the price is a bit high but not so high I don't come in.

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Speedy and efficient

Speedy and efficient

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Crew was professional, quick and polite.

Crew was professional, quick and polite.

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The men were so kind, addressed my by name and they don't even know me. They were fast and professional, heck i would date any o ...

The men were so kind, addressed my by name and they don't even know me. They were fast and professional, heck i would date any of them. They did a great job, super impressed.

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Kyle very friendly - knowledgeable. Always good service and this location. Been going for years

Kyle very friendly - knowledgeable. Always good service and this location. Been going for years

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The team at this location is always extremely friendly , knowledgeable helpful , patient and on top of their game. I love comin ...

The team at this location is always extremely friendly , knowledgeable helpful , patient and on top of their game. I love coming to this particular store because I always get great service. And when I get the opportunity I bring my husbands car there Too!

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Staff are all very friendly and helpful. No high pressure sales tactics.

Staff are all very friendly and helpful. No high pressure sales tactics.

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It was better than take five

It was better than take five

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Great Customer Service!

Great Customer Service!

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I came for an oil change thinking my car needed one. I had not checked on the status of the oil. The representative helping me a ...

I came for an oil change thinking my car needed one. I had not checked on the status of the oil. The representative helping me asked if I would prefer they check the level instead of just changing the oil. Two representatives checked my oil and confirmed I did not need an oil change. They checked my air filter and were very honest and did not lie to me and say I needed it replaced when I clearly didn’t. They took the time to listen to me when I said my car wasn’t getting as good gas mileage. The representative recommended a fuel additive. It really has worked great and I’ve noticed my car getting better gas mileage already!

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All the techs were friendly & helpfulZac, Gannon & Amanda were all excellent !! & Zac gave me a great discount that I did not ...

All the techs were friendly & helpfulZac, Gannon & Amanda were all excellent !! & Zac gave me a great discount that I did not expect!! Great Job!!

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Very courteous staff

Very courteous staff

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I've always received excellent service at this Valvoline service center. They never pressure me to make purchases I wasn't plan ...

I've always received excellent service at this Valvoline service center. They never pressure me to make purchases I wasn't planning on but always give me a good description of things I might want to consider and have checked in the future. As a person who knows nothing about cars, I often find it difficult to know what to buy, and I value the advice, without pressure, I get from the mechanics at this location. I always recommend it whenever I can. Thank you.

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My experience was great. Everyone was very nice and knowledgeable. I look forward to my next oil change at valvoline.

My experience was great. Everyone was very nice and knowledgeable. I look forward to my next oil change at valvoline.

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Everyone was incredibly polite and efficient. There was NO pressure to buy extra services. Everything was explained completely a ...

Everyone was incredibly polite and efficient. There was NO pressure to buy extra services. Everything was explained completely and clearly. You now have a customer for life!

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I had never been to valvoline before and I will definitely go back Gannen and his crew were absolutely wonderful best oil change ...

I had never been to valvoline before and I will definitely go back Gannen and his crew were absolutely wonderful best oil change experience I ever had they actually somehow made the experience fun

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They were friendly, polite and changed my oil quickly -- exactly why I go to an instant oil change

They were friendly, polite and changed my oil quickly -- exactly why I go to an instant oil change

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We've been customers at this location for a long time. The staff is very professional and they all appear to work together as a ...

We've been customers at this location for a long time. The staff is very professional and they all appear to work together as a team. Every employee we've ever encountered has always been very pleasant and helpful. We will continue being customers and recommend this location to our friends and family.

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They told us about an air filter behind the glove box, that we had no idea was even there- and we have had the car 3 years! It w ...

They told us about an air filter behind the glove box, that we had no idea was even there- and we have had the car 3 years! It was pretty filthy, to say the least. Staff were very polite and personable.Felt very comfortable.

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The staff was super friendly and helpful. Just a very pleasant experience.

The staff was super friendly and helpful. Just a very pleasant experience.

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The staff was awesome as usual and the service was very good.

The staff was awesome as usual and the service was very good.

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Matt from the stow ohio location has great customer service skills. He was friendly and trustworthy! I would return for regular ...

Matt from the stow ohio location has great customer service skills. He was friendly and trustworthy! I would return for regular oil changes now!

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the guy working on my car was very friendly, always explained everything he was doing, double checked to make sure i had everyth ...

the guy working on my car was very friendly, always explained everything he was doing, double checked to make sure i had everything done to my satisfaction, and always asked before reaching into my car or opening my door for whatever reason it may have been. and the deals are great too.

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- Quick and easy process- knowledgeable staff- high quality products- no pressure for upgrades- connection to service history

- Quick and easy process- knowledgeable staff- high quality products- no pressure for upgrades- connection to service history

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employees are friendly. they listened to me and didn't try to pressure me into more. I was in and out quickly

employees are friendly. they listened to me and didn't try to pressure me into more. I was in and out quickly

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The manager on duty explained everything and was very nice.

The manager on duty explained everything and was very nice.

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It was fast and efficient

It was fast and efficient

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save time

save time

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Fast & efficient

Fast & efficient

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Quick service fair price

Quick service fair price

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Fast friendly

Fast friendly

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It was great because the service guy was very friendly. If I wanted to wait for over an hour for an oil change I would have gone ...

It was great because the service guy was very friendly. If I wanted to wait for over an hour for an oil change I would have gone to a full service shop.

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Friendly, knowledgeable and speedy service. Great service. I have gpne to this station several times and always have been impres ...

Friendly, knowledgeable and speedy service. Great service. I have gpne to this station several times and always have been impressed with the service.

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friendly efficient staff.... no pressure to add additional expenses

friendly efficient staff.... no pressure to add additional expenses

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Staff at this store know me and we get along very well.

Staff at this store know me and we get along very well.

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Good quick service

Good quick service

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I received the professional service my car needed.

I received the professional service my car needed.

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staff did a nice jobJohn was very helpful

staff did a nice jobJohn was very helpful

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Pricing way to expensive for full sin

Pricing way to expensive for full sin

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I have used this site for several years because of the excellent service I've received.

I have used this site for several years because of the excellent service I've received.

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Great staff! Friendly and professional

Great staff! Friendly and professional

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The employees were really nice and helpful with everything.

The employees were really nice and helpful with everything.

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Services were explained and no pressure to do more than what I requested.

Services were explained and no pressure to do more than what I requested.

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The smallest detail makes all the difference...even the very small, seemingly, insignificant air valve caps that were graciously ...

The smallest detail makes all the difference...even the very small, seemingly, insignificant air valve caps that were graciously applied to my tires. No one asked me...it was just done! And when I got out of my car and was so used to the caps missing it was like...oh my goodness, after all the times to the dealer and no one cared enough to do that little item. The girl doing the tires cared, And that my friends is service I won't forget!

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I really appreciated how professional and respectful all of the staff were. I also appreciated not having someone try to press ...

I really appreciated how professional and respectful all of the staff were. I also appreciated not having someone try to pressure me into other services. Last but not least the service was pretty quick and I feel confident that it was done right.

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Staff was quick and friendly.

Staff was quick and friendly.

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The entire staff that I came in contact with were very friendly and informative.I had a few questions regarding the radiator ser ...

The entire staff that I came in contact with were very friendly and informative.I had a few questions regarding the radiator service and they explained to me what I was inquiring about .They all worked very well together as a team !!

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John the CSR was awesome. Very considerate and professional and kept me informed during the entire visit. A true credit to you ...

John the CSR was awesome. Very considerate and professional and kept me informed during the entire visit. A true credit to your organization!

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Every time I come here for an oil change the employees are super nice, knowledgeable, and very prompt. I will definitely be bac ...

Every time I come here for an oil change the employees are super nice, knowledgeable, and very prompt. I will definitely be back every time I need an oil change! A++

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Went for an oil change and...I got an oil change😃

Went for an oil change and...I got an oil change😃

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Friendly, knowledgeable staff. Very efficient.

Friendly, knowledgeable staff. Very efficient.

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The day after the oil change, the car overheated and is not drivable and leaked a brown liquid.

The day after the oil change, the car overheated and is not drivable and leaked a brown liquid.

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I just wanted to say that the assistant manager John and his crew did a great job. John was very informative and just seemed li ...

I just wanted to say that the assistant manager John and his crew did a great job. John was very informative and just seemed like a really friendly guy who enjoys what he does. Ill definitely go back again. Thanks!

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Your prices are way outta line

Your prices are way outta line

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The entire crew was great as usual. Lambert gave me a complete run down of everything he and his team either did or was in the p ...

The entire crew was great as usual. Lambert gave me a complete run down of everything he and his team either did or was in the process of doing while i waited. the crew also alerted me to other services my vehicle needed. One such example was that I had a nail in my tire that I did not know about and the closest place i could to get it taken care of. The crew seemed to enjoy working together very much and you could tell by how they communicated within the group. Top notch staff and i could not be happier with my visit.

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price for oil used in my van was in my opinion too high

price for oil used in my van was in my opinion too high

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