Oil Change Airport Highway

I love this place! The manager there and his helpers are incredible. It was the Toledo Ohio Reynolds and airport Thank you!!! ...

I love this place! The manager there and his helpers are incredible. It was the Toledo Ohio Reynolds and airport Thank you!!!! I will definitely recommend

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Fast.. Friendly.. knowledgeable.. great price.. keep up the great eork and service!!!!!

Fast.. Friendly.. knowledgeable.. great price.. keep up the great eork and service!!!!!

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I came in because my check engine light was on. Bobby investigated it and decided my gas cap was not on tightly. He checked th ...

I came in because my check engine light was on. Bobby investigated it and decided my gas cap was not on tightly. He checked the tire pressure while I was there very quickly also. He was pleasant and courteous as everyone always is there. Thank you.

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Service was prompt. Everyone was very knowledgeable and friendly. Informative when offering additional services, but not pushy ...

Service was prompt. Everyone was very knowledgeable and friendly. Informative when offering additional services, but not pushy.

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Everyone was really friendly. Big genuine smiles. They all seemed happy to be there and help. The work was done right and quickl ...

Everyone was really friendly. Big genuine smiles. They all seemed happy to be there and help. The work was done right and quickly

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The staff at this location was very professional and helpful. My experience was quick and easy. I was very happy with the servic ...

The staff at this location was very professional and helpful. My experience was quick and easy. I was very happy with the service I received.

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They were very polite and willing to help and very explanatory when it came to everything they were doing.

They were very polite and willing to help and very explanatory when it came to everything they were doing.

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They are very honest polite an they don't pressure you to get something you don't need or they will explain what is preferred.

They are very honest polite an they don't pressure you to get something you don't need or they will explain what is preferred.

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Found staff to be great, very friendly and helpful It was a very good experience Thankful and Blessed Keep up the Great Service

Found staff to be great, very friendly and helpful It was a very good experience Thankful and Blessed Keep up the Great Service

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From the service girl all the way to the awesome manager...this valvoline had it all! And it was clean and when you told them NO ...

From the service girl all the way to the awesome manager...this valvoline had it all! And it was clean and when you told them NO...about buying anything they actually said "ok, no problem" sounds good. Very impressed with everything they did and how they did it! Great Job. Jay M.

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Friendly knowledgeable staff, quick service even though a car in another bay was having issues. Have been to this location a fe ...

Friendly knowledgeable staff, quick service even though a car in another bay was having issues. Have been to this location a few times now and I choose it over the Ford dealership I work for.

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This Valvoline was very professional in all aspects. They were friendly, courteous, and well dressed. The place was very clean ...

This Valvoline was very professional in all aspects. They were friendly, courteous, and well dressed. The place was very clean and I was pleased on the overall performance of the manager and his crew. Thanks!

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It was efficient knowledgeable and quick! M.G.

It was efficient knowledgeable and quick! M.G.

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Everything was great

Everything was great

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The guy kept pressuring me to upgrade and then he said he doesn’t have conventional oil so I can pay for the synthetic and I tol ...

The guy kept pressuring me to upgrade and then he said he doesn’t have conventional oil so I can pay for the synthetic and I told him I was gonna leave then that’s when he said “oh sorry we have conventional but it’s not what’s manufacturer recommended oil” this part I didn’t like at all.

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It was a smooth transaction and as I've read in a lot of comments that I agree with 100% JOE WAS GREAT!!!!!!!

It was a smooth transaction and as I've read in a lot of comments that I agree with 100% JOE WAS GREAT!!!!!!!

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The friendly staff the great deal on my oil change.. the prices everything about this place I loved.. I will def be back Thanks ...

The friendly staff the great deal on my oil change.. the prices everything about this place I loved.. I will def be back Thanks for great service.

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My visit was due to a tire loosing pressure more than the others. The gentlemen were very welcoming and restored the tire's pre ...

My visit was due to a tire loosing pressure more than the others. The gentlemen were very welcoming and restored the tire's pressure and I was on my way. It was a very pleasant and quick experience. thank you.

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I do feel there is a bit of pressure to buy additional services, but it’s not overbearing.

I do feel there is a bit of pressure to buy additional services, but it’s not overbearing.

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The manager just rubbed me the wrong way. From the first greeting. They had 3 people working. I had to ask them to button me up ...

The manager just rubbed me the wrong way. From the first greeting. They had 3 people working. I had to ask them to button me up but they explained my oil was still draining. So I said ok. Then he instructed his crew to get me out of there. They did but why did I have to say anything. To be fare I have to say they were servicing another customer but I felt they could have been working with both of us simultaneously. I have been to other store locations in the past. This was my favorite and I went further from home to get there. Seems like this store changed management so I guess I’ll go to the one closest to my home

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The work was completed efficiently and quickly and I had no wait time!

The work was completed efficiently and quickly and I had no wait time!

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Because Eve who serviced my vehicle was amazing. Very detailed explanation of what I needed done and was receiving. She knows he ...

Because Eve who serviced my vehicle was amazing. Very detailed explanation of what I needed done and was receiving. She knows her cars seemed to know the store inside and out and how to lead a team to success. If she is your manager then she deserves a raise and if she isn’t then you guys should promote this young lady. She will drive your sales up, and get everyone’s job done with satisfaction.

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Lyle and the crew at Valvoline on Airport Hwy are very thorough professionals. Fast service you can trust and no pressure to do ...

Lyle and the crew at Valvoline on Airport Hwy are very thorough professionals. Fast service you can trust and no pressure to do anything you're not there to do. Will visit again.

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I never even had to get out of the car.........

I never even had to get out of the car.........

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They took good care of what needed to be done

They took good care of what needed to be done

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All staff were very knowledgeable and very helpful.

All staff were very knowledgeable and very helpful.

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The technicians where very professional. The service was swift and friendly.

The technicians where very professional. The service was swift and friendly.

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The staff were very professional and nice.

The staff were very professional and nice.

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Very quick with every thing Explaining as he went. Told me of other offers,but didn't pressure me to do them the same day. Very ...

Very quick with every thing Explaining as he went. Told me of other offers,but didn't pressure me to do them the same day. Very polite. Thank-you!

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These guys are awesome!!! I pull in tell them what I want and they get to work right away!!! 10-15 minutes later I'm all set and ...

These guys are awesome!!! I pull in tell them what I want and they get to work right away!!! 10-15 minutes later I'm all set and ready to be on my way!!! They always go above and beyond with their great customer service. Thank you Valvoline I'll be back soon!!!!

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Excellent attendant, very friendly and knowledgeable. I would definitely come back.

Excellent attendant, very friendly and knowledgeable. I would definitely come back.

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Courteous, friendly and smiles, go a LONG way when dealing with the over the hill gang.

Courteous, friendly and smiles, go a LONG way when dealing with the over the hill gang.

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Great people doing great fast work

Great people doing great fast work

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Customer service was excellent. Knowledgeable staff. Friendly atmosphere.

Customer service was excellent. Knowledgeable staff. Friendly atmosphere.

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It was so expensive even with a coupon, I couldve went to tireman paid half the price and got my tires rotated also with my serv ...

It was so expensive even with a coupon, I couldve went to tireman paid half the price and got my tires rotated also with my service. The workers were great very friendly and knowledgeable That would be the only reason I would return would be because of the great customer service.

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Staff went out of their way to help me. In and out.

Staff went out of their way to help me. In and out.

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No air filter for my vehicle

No air filter for my vehicle

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Everyone was very friendly and professional. Enjoyed my visit! Thank you!

Everyone was very friendly and professional. Enjoyed my visit! Thank you!

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The staff was professional and got me in and out as expected.

The staff was professional and got me in and out as expected.

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Treated me nicely. Topped off my fluids.

Treated me nicely. Topped off my fluids.

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I was completely satisfied.

I was completely satisfied.

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There always very nice and good at there jobReally enjoy the serviceVery Good👍

There always very nice and good at there jobReally enjoy the serviceVery Good👍

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Quick. Manager is quick to identify me. I go to this location every time I need an oil change.

Quick. Manager is quick to identify me. I go to this location every time I need an oil change.

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Great team; just wish the cost of the oil change was around $45-50 as opposed to $72 I paid. Like the service and convenience, d ...

Great team; just wish the cost of the oil change was around $45-50 as opposed to $72 I paid. Like the service and convenience, dislike the cost. Also use a local competitor, Tireman, who uses same oil blend and does great work as well but costs $50. Would have gone there but would have had to make an appointment or waited a couple of hours. At Valvoline I am paying more for the convenience.

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fast nice

fast nice

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It was good like it usually is.

It was good like it usually is.

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Didn’t get pushed into getting more work done on the spot.

Didn’t get pushed into getting more work done on the spot.

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Staff was really nice and knowledgeable

Staff was really nice and knowledgeable

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I always feel like I am treated fairly and promptly.

I always feel like I am treated fairly and promptly.

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Great experience no wait very perfessional

Great experience no wait very perfessional

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Always friendly and great costumer service!

Always friendly and great costumer service!

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The service was prompt and the technician talked me through everything without pressuring me into getting unnecessary additional ...

The service was prompt and the technician talked me through everything without pressuring me into getting unnecessary additional work completed. He even showed me that the air filter was still in good shape.

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Very prompt. All work done very quickly.

Very prompt. All work done very quickly.

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Very fast.

Very fast.

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I found the staff to be courteous and kind. They were efficient and very helpful even while training a new employee. I am very ...

I found the staff to be courteous and kind. They were efficient and very helpful even while training a new employee. I am very likely to return to this location.

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Professional manner of the staff. The speed that the technicians performed the oil change

Professional manner of the staff. The speed that the technicians performed the oil change

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Joel had me exit the car to do a tire rotation. the waiting room was pleasant. The oil change was quick and he explained every ...

Joel had me exit the car to do a tire rotation. the waiting room was pleasant. The oil change was quick and he explained every detail. Thank you to all the hard workers.

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good customer service

good customer service

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Very friendly. knowledgeable, fast but competent.

Very friendly. knowledgeable, fast but competent.

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Fast friendly service

Fast friendly service

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Friendly and courteous staff, testing of all exterior lighting is a plus, and being thorough in their care of my vehicle always ...

Friendly and courteous staff, testing of all exterior lighting is a plus, and being thorough in their care of my vehicle always helps.

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I had a very good experience with all staff and very satisfied with the in and out service.I would definitely go back again.

I had a very good experience with all staff and very satisfied with the in and out service.I would definitely go back again.

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I just like Valvoline over all other oil change places. Good max life oil

I just like Valvoline over all other oil change places. Good max life oil

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I was dissatisfied with the wait time outside being over 30 min this day.

I was dissatisfied with the wait time outside being over 30 min this day.

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Kind courteous and knowledgeable service at reasonable rates.

Kind courteous and knowledgeable service at reasonable rates.

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The staff was quick, friendly and very helpful. I just needed the tire checkedin one tire and he checked all 4 for me. I appre ...

The staff was quick, friendly and very helpful. I just needed the tire checkedin one tire and he checked all 4 for me. I appreciated their help very much and will return for an oil change soon.

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Overall it was a good experience and I will continue to go back I was satisfied with my service.

Overall it was a good experience and I will continue to go back I was satisfied with my service.

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the gentleman who waited on me did great - he greeted me once I pulled in and gave me a time expectation as well as took the tim ...

the gentleman who waited on me did great - he greeted me once I pulled in and gave me a time expectation as well as took the time to fill up my windshield wiper fluid while I was waiting, the service went smooth and he was attentive and friendly

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I have always been coming to the same location of valvoline since I began driving. Always kind workers who are quick as well. Th ...

I have always been coming to the same location of valvoline since I began driving. Always kind workers who are quick as well. There is also a neighboring Baskin Robbins so anytime I've had to wait for, say a tire rotation, I would pick up some ice cream, perhaps keep that in mind if you expand further!

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During the bitter cold, my tire pressure was affected. I pulled in to ask if they could check my tires and add air. My husband' ...

During the bitter cold, my tire pressure was affected. I pulled in to ask if they could check my tires and add air. My husband's health does not tolerate cold and as an older lady, I needed help. The crew there at Valvoline were so friendly and helpful. I offered to pay for the service, but they did not charge me. I do appreciate their compassion.

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Because I was more informed and completely satisfied with all the work done

Because I was more informed and completely satisfied with all the work done

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The service men were very welcoming and professional with their work and they got the job very fast and easy. Made it so much ea ...

The service men were very welcoming and professional with their work and they got the job very fast and easy. Made it so much easier to get an oil change light bulbs replaced and belt changed. I would definitely come back for my next car service needs.

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The manager that helped me out with the information on the radiator flush was great.

The manager that helped me out with the information on the radiator flush was great.

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I felt that because all I needed was to have my tire pressures checked, I was wasting their time, considering all the money that ...

I felt that because all I needed was to have my tire pressures checked, I was wasting their time, considering all the money that I have spent at that location I should not have gotten that inpression, I don't know what was happening before I arrived maybe that had something to do with it?... either way I was not at fault, we all have our "days" but WE All have to do better at not letting life affect how customers are treated.

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My tire was flashing low pressure due to the cold temperatures and the gentlemen handled it right away and checked all the other ...

My tire was flashing low pressure due to the cold temperatures and the gentlemen handled it right away and checked all the other 3 tires. He was polite and worked quickly. I assured him I would be back for my oil change.

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I’ve used Valvoline for years and have always been satisfied. It’s quick, fairly economic for the time it saves me and I trus ...

I’ve used Valvoline for years and have always been satisfied. It’s quick, fairly economic for the time it saves me and I trust them

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They we're very friendly and professional..i will absolutely return for future oil changes

They we're very friendly and professional..i will absolutely return for future oil changes

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The employer are real nice

The employer are real nice

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I’ve been coming for few yearsI Like that there was a seasoned manager thereVery professional Well Done

I’ve been coming for few yearsI Like that there was a seasoned manager thereVery professional Well Done

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The staff is extremely professional, friendly and knowledgeable.

The staff is extremely professional, friendly and knowledgeable.

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good oil

good oil

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Tech were quick polite and competent only thing I was unsure of is if my coupon was applied for my service

Tech were quick polite and competent only thing I was unsure of is if my coupon was applied for my service

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Drove up and immediately was guided into bay but only needed tires checked. Serviceman was courteous and kept me well informed o ...

Drove up and immediately was guided into bay but only needed tires checked. Serviceman was courteous and kept me well informed of his progress without any bad vibes for tire check only.

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Service person (Asst. Mgr.) was very professional. Explained things very well yet had a sense of humor so he added a human touch ...

Service person (Asst. Mgr.) was very professional. Explained things very well yet had a sense of humor so he added a human touch to the process.

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Always quick, easy, clear, clean, no pressure, honest feedback. I trust the workers there.

Always quick, easy, clear, clean, no pressure, honest feedback. I trust the workers there.

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Nothing specific other than a friendly approach.

Nothing specific other than a friendly approach.

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Great customer service. Friendly,, That's very important to me when I'm paying my money.

Great customer service. Friendly,, That's very important to me when I'm paying my money.

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The expertise and friendly ness of staff

The expertise and friendly ness of staff

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Price was too high. Can get the same quality service elsewhere at half the cost.

Price was too high. Can get the same quality service elsewhere at half the cost.

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I couldn’t compliment Taylor and Nick enough! They were knowledgeable, friendly, and efficient! I definitely will return to this ...

I couldn’t compliment Taylor and Nick enough! They were knowledgeable, friendly, and efficient! I definitely will return to this location time and time again! Thank you so much to both of you!

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Groupon coupon for half off services. Staff polite and efficient.

Groupon coupon for half off services. Staff polite and efficient.

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Great service, employees .. although, I travel 15 miles to the site I keep returning. Keep up the good work and service MMS. ...

Great service, employees .. although, I travel 15 miles to the site I keep returning. Keep up the good work and service MMS. 2013 F-150 Liaret.

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This was a different location than I usually go to. I will ALWAYS go to this location from now on. The staff was very friendly ...

This was a different location than I usually go to. I will ALWAYS go to this location from now on. The staff was very friendly, not pushy at all, and very speedy as well as professional!!!

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Quick convenient affordable

Quick convenient affordable

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Everything went well but all 3 bays were full so it took a little longer than usual.

Everything went well but all 3 bays were full so it took a little longer than usual.

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Love the service , in & out .. VALVOLINE ONLY PLACE I GO FOR OIL CHANGES FOR MY VEHICLES .

Love the service , in & out .. VALVOLINE ONLY PLACE I GO FOR OIL CHANGES FOR MY VEHICLES .

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Having worked in industrial maintenance, I thought it was an excellent idea to put my car keys in a box outside the car. Safety ...

Having worked in industrial maintenance, I thought it was an excellent idea to put my car keys in a box outside the car. Safety First! Bottom line!

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Knowledge of what they was doing highly satisfied

Knowledge of what they was doing highly satisfied

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The gentlemen who worked on my vehicle were fantastic. They were friendly and knew what they were talking about. I had my one ye ...

The gentlemen who worked on my vehicle were fantastic. They were friendly and knew what they were talking about. I had my one year old in the back seat and she was beginning to get fussy and Andre would talk to her and make her laugh. I could tell the whole team worked well together. Andre again sticks out because he was so friendly and explained to me what I should look for until my next oil change. I could tell all the workers really enjoyed their job. Even the person getting their oil change next to me, the workers were engaging with him. If you have a top performance award please give it to this service team. They have our families service for life! Thank you!

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Assistant manager was genuinely friendly and knowledgeable

Assistant manager was genuinely friendly and knowledgeable

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Have been coming to this site for a while and have always had great service. Staff seem to go out of their way to be helpful. ...

Have been coming to this site for a while and have always had great service. Staff seem to go out of their way to be helpful. And it is appreciated!

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They got the job done fast and was very nice

They got the job done fast and was very nice

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Knowledgeable professional and friendly personnel. Good procedures. Easy to do business with.

Knowledgeable professional and friendly personnel. Good procedures. Easy to do business with.

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I've been using your service for a few years now and I always get very good service and knowledgeable representatives.

I've been using your service for a few years now and I always get very good service and knowledgeable representatives.

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My car computer said to change my oil soon. I still had almost two thousand miles to go before the oil needed changing. The guys ...

My car computer said to change my oil soon. I still had almost two thousand miles to go before the oil needed changing. The guys checked everything and let me know it wasn't time for the oil change. My oil and other clouds were all topped off and I left feeling good. They didn't take advantage of me by doing an oil change that wasn't due.

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Staff was very kind and prices were not much higher than getting an oil change at a more full service shop. I’m willing to pay a ...

Staff was very kind and prices were not much higher than getting an oil change at a more full service shop. I’m willing to pay a little bit more for the quick, friendly service from Valvoline

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Friendly staff. Suggestions of what needed to be done to my car but no pressure to purchase unneeded services.

Friendly staff. Suggestions of what needed to be done to my car but no pressure to purchase unneeded services.

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Pleasant.

Pleasant.

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I went first thing in the morning and there was no wait. Typically I feel slightly pressured to get a higher grade oil, but with ...

I went first thing in the morning and there was no wait. Typically I feel slightly pressured to get a higher grade oil, but with my new car so far they are not pressuring. Otherwise, I am almost always happy with my experience.

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The managers and staff of the airport highway location are my favorite technicians. If Valvoline was able to provide suspension ...

The managers and staff of the airport highway location are my favorite technicians. If Valvoline was able to provide suspension and brakes services, I would go to Valvoline for nearly every bit of my car’s maintenance. You have the most trusted staff in the business.

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Courteous, informative and efficient.

Courteous, informative and efficient.

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they told me about a problem with the rear end of my car i would not have known about if they did not notice.

they told me about a problem with the rear end of my car i would not have known about if they did not notice.

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I’m a regular, this was a good oneGot a new batteryWent very well

I’m a regular, this was a good oneGot a new batteryWent very well

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The service and the backing of it!

The service and the backing of it!

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I liked how the guy who was telling me prices didn’t make me feel obligated to pay for the most expensive oil. I liked how knowl ...

I liked how the guy who was telling me prices didn’t make me feel obligated to pay for the most expensive oil. I liked how knowledgeable he was about my car specifically and the place i got it from. I would definitely go back here and recommend everyone i know to this place.

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Great pe

Great pe

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They topped off the oil, washer fluid, etc. at no charge because I was within my mileage. Very friendly.

They topped off the oil, washer fluid, etc. at no charge because I was within my mileage. Very friendly.

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I been using here about a year now and only get 10$ discount and it’s getting expensive. Other place are at least 10-15 dollar ...

I been using here about a year now and only get 10$ discount and it’s getting expensive. Other place are at least 10-15 dollar cheaper. But service is good but your price is high. Need to give Better discount to loyal customers

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Great customer service and explanations of everything and speedy!

Great customer service and explanations of everything and speedy!

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Most important to me was how quickly I was taken care of. I was given my previous information and advised what my car needed an ...

Most important to me was how quickly I was taken care of. I was given my previous information and advised what my car needed and was given the opportunity to decide what I could afford without any pressure from the agent. My car was serviced quickly and I was given information about what would is needed in the near future. I feel very comfortable knowing what to expect in the future. This allows me to plan for the time needed and the financial needed to complete future service.

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First of all it was extremely hot and I would not have wanted to be changing my own oil. They are always pleasant and forced on ...

First of all it was extremely hot and I would not have wanted to be changing my own oil. They are always pleasant and forced on getti g the job done.

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I didn't care for the attitude of the tech who took the information off of the vehicle - In addition I should not have to remind ...

I didn't care for the attitude of the tech who took the information off of the vehicle - In addition I should not have to remind them to reset my oil change reminder ??

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quick and courteous

quick and courteous

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I am unsure but I have a noise in driving my car that wasn't there prior

I am unsure but I have a noise in driving my car that wasn't there prior

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Got in and out in a short time.

Got in and out in a short time.

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Everyone was great and knowledgeable I love the team work communication and mechanic jargon as each reported to each other ... a ...

Everyone was great and knowledgeable I love the team work communication and mechanic jargon as each reported to each other ... and it was in and out and accurate

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The staff were very efficient and explained every process. I had recommended another person to visit this location as they were ...

The staff were very efficient and explained every process. I had recommended another person to visit this location as they were having transmission problems. The staff fixed the problem and she was very satisfied also. Thank you again.

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One of the associates forgot to put my cap back on my tire after checking the air pressure of the tire

One of the associates forgot to put my cap back on my tire after checking the air pressure of the tire

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I came in for a top off and air in my tires. No waiting and the people were very nice and polite.

I came in for a top off and air in my tires. No waiting and the people were very nice and polite.

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Quick and easy. Just received a fluid top off before vacation

Quick and easy. Just received a fluid top off before vacation

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The service was very good, I was given good information on my vehicle and what will be needed to be done coming up and I wasn't ...

The service was very good, I was given good information on my vehicle and what will be needed to be done coming up and I wasn't pressured into buying anything I didn't need. They were friendly and courteous, and my oil change was done promptly.

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Always great service and quality work. Never an issue and never long to wait. Thank you!

Always great service and quality work. Never an issue and never long to wait. Thank you!

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HE POINTED OUT MY SERPENTINE BELT NEEDS REPLACED. GOOD TO KNOW.

HE POINTED OUT MY SERPENTINE BELT NEEDS REPLACED. GOOD TO KNOW.

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No matter which location I visit, I am greeted quickly and they are always efficient and kind. Services which I need have in th ...

No matter which location I visit, I am greeted quickly and they are always efficient and kind. Services which I need have in the near future are always communicated. I never feel any pressure to get things done that day if I don't have the time and the service can wait.

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Quick service

Quick service

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Asset manager Taylor was courteous, friendly and helpful.

Asset manager Taylor was courteous, friendly and helpful.

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The staff was friendly and the service was quick.

The staff was friendly and the service was quick.

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I always enjoy the friendly service that I get going there.

I always enjoy the friendly service that I get going there.

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Quick service, good communication of services, courteous employees, clean location. excellent safety procedures for employees an ...

Quick service, good communication of services, courteous employees, clean location. excellent safety procedures for employees and customers and helpful employees.

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employee was very curtious and explained everything that they were going to do before they did it. Very polite.

employee was very curtious and explained everything that they were going to do before they did it. Very polite.

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A couple of years ago I visited this shop and received outstanding customer services. Because I was treated fairly my business h ...

A couple of years ago I visited this shop and received outstanding customer services. Because I was treated fairly my business has been earned. The guys always do a great job.

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It's fast and convenient. Service guy was real nice. He helped find why I had a slow leak.

It's fast and convenient. Service guy was real nice. He helped find why I had a slow leak.

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I have used VIOC for many years. I have return visits to the Airport Highway store in Toledo Ohio. The staff is always helpful, ...

I have used VIOC for many years. I have return visits to the Airport Highway store in Toledo Ohio. The staff is always helpful, polite, and humorous. They not only do a great job with my oil changes but with other areas of service. It is so nice to take my car in,usually not have to wait and have a job well done in as short a time as possible. I will continue to take any car of mine there and I have been spreading the word. Keep up the good work. Thank you to Eric and his staff. Denise Peksa- customer

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The staff was friendly, knowledgeable and courteous.

The staff was friendly, knowledgeable and courteous.

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Awesome service!

Awesome service!

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Good customer service and fast service when I got into the service area.

Good customer service and fast service when I got into the service area.

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Everyone was very professional-Excellent service!

Everyone was very professional-Excellent service!

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I personally wasn't able to take the car in myself due to surgery. My niece did take it in however, and she had nothing but grea ...

I personally wasn't able to take the car in myself due to surgery. My niece did take it in however, and she had nothing but great things about how friendly and great the staff was. Thank you for the great service.

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mostly because the service people are always incredibly helpful, polite, thorough, and just really, really nice people.

mostly because the service people are always incredibly helpful, polite, thorough, and just really, really nice people.

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The staff was efficient , courteous, very helpful & things were explained to me clearly. Recommendations for the future were ex ...

The staff was efficient , courteous, very helpful & things were explained to me clearly. Recommendations for the future were explained but no high pressure tactics whatsoever were used. I was always reluctant to use these type of services before, but left feeling that I had received the best service anyone could ever expect. I will not hesitate the next time & certainly will recommend Valvolene Instant Oil Change to others......particularly this Airport Hwy location!

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They were fast and efficent

They were fast and efficent

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The need to offer better discounts (coupons)

The need to offer better discounts (coupons)

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They got it done quickly and without hassle.

They got it done quickly and without hassle.

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The man did an outstanding job

The man did an outstanding job

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Love that nobody tried to upsell me.

Love that nobody tried to upsell me.

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The overall cost of the service was too high.

The overall cost of the service was too high.

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Representatives are professional, knowledgeable about their products and make recommendations based on make, model and year of c ...

Representatives are professional, knowledgeable about their products and make recommendations based on make, model and year of car, but do not pressure you to make a choice to the higher priced products.

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Always used your services with all my vehicles.

Always used your services with all my vehicles.

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Told me I had an oil leak, couldn’t tell me where, seemed odd. First time I saw a women employee that I was pleasenly surprised ...

Told me I had an oil leak, couldn’t tell me where, seemed odd. First time I saw a women employee that I was pleasenly surprised to see her in there. Good effort for fair hires

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The experience was pleasant, and I felt well taken care of.

The experience was pleasant, and I felt well taken care of.

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excellent and quick service

excellent and quick service

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Staff was very friendly

Staff was very friendly

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Andre was a big help to me. Educated me. Did not make me feel uncomfortable about not understanding everything about oil chang ...

Andre was a big help to me. Educated me. Did not make me feel uncomfortable about not understanding everything about oil changes. Very friendly. I would recommend to any my friends

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I asked them to check my tire as the pressure was getting low.They were friendly and efficient; I was very impressed.I will be r ...

I asked them to check my tire as the pressure was getting low.They were friendly and efficient; I was very impressed.I will be returning for an oil change soon.

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good quick service

good quick service

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It was a good visit but almost a 100 dollars fora oil change is kind of high for me

It was a good visit but almost a 100 dollars fora oil change is kind of high for me

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The customer rep was EXCELLENT, he helped me understand prices, how to understand my car. He showed the old and new filters that ...

The customer rep was EXCELLENT, he helped me understand prices, how to understand my car. He showed the old and new filters that DEFINITELY needed replacement. He was very friendly. I appreciate him!!

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It went good, guys where nice and spent time to talk and explain things. Never asked questions and was not treated with respect, ...

It went good, guys where nice and spent time to talk and explain things. Never asked questions and was not treated with respect, and had questions answered thoroughly. Don’t know about other locations, this is a good one.Never Perfect..... but very very good.I’ll be back 👍

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Your team is always professional, quick, and friendly.

Your team is always professional, quick, and friendly.

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Every technician there knew what they were doing and cooperated and helped each other. No one stood around as they finished a ta ...

Every technician there knew what they were doing and cooperated and helped each other. No one stood around as they finished a task they checked on each car to see what needed to be done on that vehicle.

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Always a positive attitude and excellent customer service at this location, I pay more to get it done here because of that

Always a positive attitude and excellent customer service at this location, I pay more to get it done here because of that

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I had an oil change. Every service member was professional and courteous. So impressed, I gave them all Girl Scout cookies.

I had an oil change. Every service member was professional and courteous. So impressed, I gave them all Girl Scout cookies.

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The rep was excellent told me the price right up front. Did not pressure me to buy other things the whole experience was profess ...

The rep was excellent told me the price right up front. Did not pressure me to buy other things the whole experience was professional and as enjoyable as an oil change can be

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VIOC always provides great service with a smile

VIOC always provides great service with a smile

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Was in and out

Was in and out

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They were very thorough and made sure everything was good with my vehicle, very nice and courteous. I always go to this location ...

They were very thorough and made sure everything was good with my vehicle, very nice and courteous. I always go to this location because of the nice people running it!

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I like the service and I’m never there long there tell me what’s best and how to go about it .

I like the service and I’m never there long there tell me what’s best and how to go about it .

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I didn't see anyone check my radiator fluid but yet they check off all the things they checked is ok. Very concerning for me.

I didn't see anyone check my radiator fluid but yet they check off all the things they checked is ok. Very concerning for me.

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The service was as I expected because I go there regularly.

The service was as I expected because I go there regularly.

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The service was very quick

The service was very quick

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They were kind, efficient and quick!

They were kind, efficient and quick!

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I like that I can go back and have my tires and fluid levels checked any time I need with in the 3000 miles garanted this helps ...

I like that I can go back and have my tires and fluid levels checked any time I need with in the 3000 miles garanted this helps out alot

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Consistently good service and value.

Consistently good service and value.

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Did not feel pressure to purchase anything besides the oil change. The work was done very quickly and even my toddler in the bac ...

Did not feel pressure to purchase anything besides the oil change. The work was done very quickly and even my toddler in the back seat didn't get fussy. My husband was nervous coming because he thought you'd pressure us to buy more, but that didn't happen and now he wants to bring his car here next time he needs an oil change.

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The employees are very knowledgeable have been here before love the service

The employees are very knowledgeable have been here before love the service

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Andre was very personable and professional. I was on my way to work and they got me in and out.

Andre was very personable and professional. I was on my way to work and they got me in and out.

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Asst Manager effectively communicated, and it was quick.

Asst Manager effectively communicated, and it was quick.

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Joe replaced my bulb that was needed and checked all of the others. The staff also inflated my tires. All services were perfor ...

Joe replaced my bulb that was needed and checked all of the others. The staff also inflated my tires. All services were performed quickly. I am extremely pleased with the expert services and explanation they provide. I recommend them repeatedly.

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Needed tire rotation but the lift was not working at that time.

Needed tire rotation but the lift was not working at that time.

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Techs were very knowledgeable and nice.

Techs were very knowledgeable and nice.

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Fast, just needed air in tires. Glad to see tech looked up serial number of car to make sure I was customer. That was first.

Fast, just needed air in tires. Glad to see tech looked up serial number of car to make sure I was customer. That was first.

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Eric was mean.

Eric was mean.

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The staff needs to be friendlier to long time customers.

The staff needs to be friendlier to long time customers.

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I liked it when they received complicated orders with numbers and letters and and they knew exactly what to do and they were qui ...

I liked it when they received complicated orders with numbers and letters and and they knew exactly what to do and they were quick and thorough and professional I really enjoy going to this place

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The staff was very friendly and knowledgeable. Extremely professional as well. The service was very fast and well done. Continuo ...

The staff was very friendly and knowledgeable. Extremely professional as well. The service was very fast and well done. Continuously asked if I had any questions with each step along the way. Will be returning for all my oil change needs.

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Discount ❤️

Discount ❤️

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very professional staff. They worked great as a team. was kind of fun to watch them perform their jobs

very professional staff. They worked great as a team. was kind of fun to watch them perform their jobs

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Eric(Manager) has been taking care of my oil in my car and truck for the past 4 years and I couldn't ask for better or more prof ...

Eric(Manager) has been taking care of my oil in my car and truck for the past 4 years and I couldn't ask for better or more professional service from this group. They have a very diverse staff and all seem to enjoy working together. Great place.

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Price was $20 more than the same service I can get elsewhere.

Price was $20 more than the same service I can get elsewhere.

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Used a Groupon that was technically not accepted, but allowed me to use it anyway. Great customer service!

Used a Groupon that was technically not accepted, but allowed me to use it anyway. Great customer service!

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Always very knowledgeable and professional to help me make informed decisions.

Always very knowledgeable and professional to help me make informed decisions.

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Thee is no need to give my keys to the attendant. Such a procedure insults my intelligence.

Thee is no need to give my keys to the attendant. Such a procedure insults my intelligence.

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I bought a Groupon for this location the same morning of my visit. When I got there, the (otherwise friendly) technician told ...

I bought a Groupon for this location the same morning of my visit. When I got there, the (otherwise friendly) technician told me "We aren't supposed to be on [Groupon] any more". While they accepted it, they let me know that they would not do so in the future. I heard them telling the same thing to another customer.If they were going to accept it, they should've just accepted. And if they weren't, they need to have the bloody thing removed from the website.Also - putting a sticker recommending another oil change in 3k miles after changing the oil in a vehicle getting full synthetic is disingenuous as heck, as well as wasteful & harmful to the environment.

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Staff was knowledgeable and fast

Staff was knowledgeable and fast

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Friendly, knowledgeable staff. Very fast service.

Friendly, knowledgeable staff. Very fast service.

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Fast friendly service

Fast friendly service

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The gentleman who waiting on me (Joe) was bright, helpful and I will be coming back for additional services in the near future. ...

The gentleman who waiting on me (Joe) was bright, helpful and I will be coming back for additional services in the near future. I felt he was honest and cared that I was taken care of correctly.

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Was told I need a breaker bulb. Which I knew I needed. The service tech told me that it would take care of my blinker bulb and b ...

Was told I need a breaker bulb. Which I knew I needed. The service tech told me that it would take care of my blinker bulb and break light bulb that the one bulb had a dual purpose. After installing the break light bulb it in fact did not fix the blinker and I had to buy the blinker bulb as well. Not a huge deal I paid for both with no problem.

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over priced filters way to high way cheaper elsewhere

over priced filters way to high way cheaper elsewhere

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Pulled in for just a top off and tires checked. service fast and they added oil at no charge quick in and out.

Pulled in for just a top off and tires checked. service fast and they added oil at no charge quick in and out.

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They are very friendly and knowledgeable every time I need my oil changed.

They are very friendly and knowledgeable every time I need my oil changed.

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OH MY GOSH! as soon as they started checking EVERYTHiNG i was impressed! i've been to valvoline before and only went to this ...

OH MY GOSH! as soon as they started checking EVERYTHiNG i was impressed! i've been to valvoline before and only went to this one because of a groupon. AND i will always go there for my oil changes!!! they checked turnsignals, lights, EVERYTHiNG! they communicated well and let me know some things that ought be done on my 2004 jeep wrangler. i hate spending money on my car, i usually change my own oil. i was told i need to have it done sometimes to get it lubed etc. i want my jeep to last a long_ _ _ time, so i listened to a few things that need to be done, felt confident he was honest and on the up-n-up. i DiD a few things that cost me a million (almost) dollars. i feel good about it, i trust them and will go there forEVER! thankU Tammy

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you are a bit expensive

you are a bit expensive

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Fast friendly service

Fast friendly service

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I have never had any problems with the staff or their knowledge of their job. I have never been pressured and they are quick and ...

I have never had any problems with the staff or their knowledge of their job. I have never been pressured and they are quick and thorough

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Andre was very knowledgeable and answered all of my questions. His staff was very friendly and thorough as well.

Andre was very knowledgeable and answered all of my questions. His staff was very friendly and thorough as well.

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I spent 166.19 and only planed to get basic oil change. The store manager was very clear and honest about what I needed to get d ...

I spent 166.19 and only planed to get basic oil change. The store manager was very clear and honest about what I needed to get done to my Explorer and I was sold on his expert advice. and I am not and easy sell, tell him to keep up the good work. P.S I should know his name but don't he has waited

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Very professional. Very fast - 10 min.

Very professional. Very fast - 10 min.

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great, quick service

great, quick service

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Had my oil change and received recommendations for other things that may need attention.

Had my oil change and received recommendations for other things that may need attention.

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It was fast, professional and friendly service.

It was fast, professional and friendly service.

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Competitors include tire rotation for free

Competitors include tire rotation for free

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Fast courteous service

Fast courteous service

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Tech had plenty of knowledge and he was very thorough

Tech had plenty of knowledge and he was very thorough

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Michael was very polite and explained my options clearly. He was able to get the oil change done quickly and with little fuss. ...

Michael was very polite and explained my options clearly. He was able to get the oil change done quickly and with little fuss. I have been using Valvoline centers for awhile, but this was my first visit here. I will return.

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The Technician was friendly, and knew what he was talking about. He talked to me not at me

The Technician was friendly, and knew what he was talking about. He talked to me not at me

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I feel so comfortable with you guys i used to go to tire plus and other places but you the best oil and the greatest! That’s why ...

I feel so comfortable with you guys i used to go to tire plus and other places but you the best oil and the greatest! That’s why I always come to you guys and fast service

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As Expected, no surprises

As Expected, no surprises

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They were knowledgeable , courteous , and professional and I would highly go again and recommend their services to anyone ...

They were knowledgeable , courteous , and professional and I would highly go again and recommend their services to anyone ...

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Quick and efficient service

Quick and efficient service

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It's an oil change I really liked the guy who did the oil change.

It's an oil change I really liked the guy who did the oil change.

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The young men at this location definitely showed their customer service skills. Highly appreciated

The young men at this location definitely showed their customer service skills. Highly appreciated

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The service was fast and the technicians were helpful and knowledgeable.

The service was fast and the technicians were helpful and knowledgeable.

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The price for the most basic oil change was much higher than I’ve ever seen. Therefore, only after denying service due to this r ...

The price for the most basic oil change was much higher than I’ve ever seen. Therefore, only after denying service due to this reason, I was offered $15 off and accepted that which came out to be a little over the price I am used to paying for an oil change.

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The service was so quick! Everything was communicated clearly and they were very efficient.

The service was so quick! Everything was communicated clearly and they were very efficient.

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They check everything not just your oil an they let you know if there is a problem with that you might have to get checked

They check everything not just your oil an they let you know if there is a problem with that you might have to get checked

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Very professional, friendly, and helpful.

Very professional, friendly, and helpful.

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Jus did a good job

Jus did a good job

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All gentlemen there were very friendly.

All gentlemen there were very friendly.

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The staff (Taylor, Joseph, Michael) were very friendly and knowledgeable about the services i needed, answering all questions to ...

The staff (Taylor, Joseph, Michael) were very friendly and knowledgeable about the services i needed, answering all questions to where i could understand even the ones i felt were "dumb questions"!!

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Fast Service, professional staff , and teamwork equals a job well done!!

Fast Service, professional staff , and teamwork equals a job well done!!

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I go to this location for all my oil changes and services they provide. Its always a good experience.

I go to this location for all my oil changes and services they provide. Its always a good experience.

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