Welcome to the Airport Highway store! Joel Campbell, Manager
176 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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| Make | Model | Year |
|---|
myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
TIRE
ROTATION
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Ronni
the gentleman who waited on me did great - he greeted me once I pulled in and gave me a time expectation as well as took the tim ...
the gentleman who waited on me did great - he greeted me once I pulled in and gave me a time expectation as well as took the time to fill up my windshield wiper fluid while I was waiting, the service went smooth and he was attentive and friendly
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Jennifer G
I have always been coming to the same location of valvoline since I began driving. Always kind workers who are quick as well. Th ...
I have always been coming to the same location of valvoline since I began driving. Always kind workers who are quick as well. There is also a neighboring Baskin Robbins so anytime I've had to wait for, say a tire rotation, I would pick up some ice cream, perhaps keep that in mind if you expand further!
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Denise Z
During the bitter cold, my tire pressure was affected. I pulled in to ask if they could check my tires and add air. My husband' ...
During the bitter cold, my tire pressure was affected. I pulled in to ask if they could check my tires and add air. My husband's health does not tolerate cold and as an older lady, I needed help. The crew there at Valvoline were so friendly and helpful. I offered to pay for the service, but they did not charge me. I do appreciate their compassion.
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Cynthia Owens
Because I was more informed and completely satisfied with all the work done
Because I was more informed and completely satisfied with all the work done
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Ala Alkhateeb
The service men were very welcoming and professional with their work and they got the job very fast and easy. Made it so much ea ...
The service men were very welcoming and professional with their work and they got the job very fast and easy. Made it so much easier to get an oil change light bulbs replaced and belt changed. I would definitely come back for my next car service needs.
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Jaf1990
Overall it was a good experience and I will continue to go back I was satisfied with my service.
Overall it was a good experience and I will continue to go back I was satisfied with my service.
MORE
Candybar
The manager that helped me out with the information on the radiator flush was great.
The manager that helped me out with the information on the radiator flush was great.
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Todd J
I felt that because all I needed was to have my tire pressures checked, I was wasting their time, considering all the money that ...
I felt that because all I needed was to have my tire pressures checked, I was wasting their time, considering all the money that I have spent at that location I should not have gotten that inpression, I don't know what was happening before I arrived maybe that had something to do with it?... either way I was not at fault, we all have our "days" but WE All have to do better at not letting life affect how customers are treated.
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J Kelly
My tire was flashing low pressure due to the cold temperatures and the gentlemen handled it right away and checked all the other ...
My tire was flashing low pressure due to the cold temperatures and the gentlemen handled it right away and checked all the other 3 tires. He was polite and worked quickly. I assured him I would be back for my oil change.
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Clark W
I’ve used Valvoline for years and have always been satisfied. It’s quick, fairly economic for the time it saves me and I trus ...
I’ve used Valvoline for years and have always been satisfied. It’s quick, fairly economic for the time it saves me and I trust them
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VADER1367
They we're very friendly and professional..i will absolutely return for future oil changes
They we're very friendly and professional..i will absolutely return for future oil changes
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Wilson
The employer are real nice
The employer are real nice
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Matt F
I’ve been coming for few yearsI Like that there was a seasoned manager thereVery professional Well Done
I’ve been coming for few yearsI Like that there was a seasoned manager thereVery professional Well Done
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Vshaw
The staff is extremely professional, friendly and knowledgeable.
The staff is extremely professional, friendly and knowledgeable.
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Anonymous
good oil
good oil
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Emily
Tech were quick polite and competent only thing I was unsure of is if my coupon was applied for my service
Tech were quick polite and competent only thing I was unsure of is if my coupon was applied for my service
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Pat W
Drove up and immediately was guided into bay but only needed tires checked. Serviceman was courteous and kept me well informed o ...
Drove up and immediately was guided into bay but only needed tires checked. Serviceman was courteous and kept me well informed of his progress without any bad vibes for tire check only.
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Edward S
Service person (Asst. Mgr.) was very professional. Explained things very well yet had a sense of humor so he added a human touch ...
Service person (Asst. Mgr.) was very professional. Explained things very well yet had a sense of humor so he added a human touch to the process.
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Phil
Always quick, easy, clear, clean, no pressure, honest feedback. I trust the workers there.
Always quick, easy, clear, clean, no pressure, honest feedback. I trust the workers there.
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Jeff - Toledo
Nothing specific other than a friendly approach.
Nothing specific other than a friendly approach.
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Anonymous
Great customer service. Friendly,, That's very important to me when I'm paying my money.
Great customer service. Friendly,, That's very important to me when I'm paying my money.
MORE
Michael
The expertise and friendly ness of staff
The expertise and friendly ness of staff
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JR
Price was too high. Can get the same quality service elsewhere at half the cost.
Price was too high. Can get the same quality service elsewhere at half the cost.
MORE
Allie L.
I couldn’t compliment Taylor and Nick enough! They were knowledgeable, friendly, and efficient! I definitely will return to this ...
I couldn’t compliment Taylor and Nick enough! They were knowledgeable, friendly, and efficient! I definitely will return to this location time and time again! Thank you so much to both of you!
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SherrieJZ
Groupon coupon for half off services. Staff polite and efficient.
Groupon coupon for half off services. Staff polite and efficient.
MORE
Anonymous
Great service, employees .. although, I travel 15 miles to the site I keep returning. Keep up the good work and service MMS. ...
Great service, employees .. although, I travel 15 miles to the site I keep returning. Keep up the good work and service MMS. 2013 F-150 Liaret.
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Gretchen M
This was a different location than I usually go to. I will ALWAYS go to this location from now on. The staff was very friendly ...
This was a different location than I usually go to. I will ALWAYS go to this location from now on. The staff was very friendly, not pushy at all, and very speedy as well as professional!!!
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Christie S
Quick convenient affordable
Quick convenient affordable
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Tim S
Everything went well but all 3 bays were full so it took a little longer than usual.
Everything went well but all 3 bays were full so it took a little longer than usual.
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Anonymous
Love the service , in & out .. VALVOLINE ONLY PLACE I GO FOR OIL CHANGES FOR MY VEHICLES .
Love the service , in & out .. VALVOLINE ONLY PLACE I GO FOR OIL CHANGES FOR MY VEHICLES .
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Dave W
Having worked in industrial maintenance, I thought it was an excellent idea to put my car keys in a box outside the car. Safety ...
Having worked in industrial maintenance, I thought it was an excellent idea to put my car keys in a box outside the car. Safety First! Bottom line!
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Smooth Operator
Knowledge of what they was doing highly satisfied
Knowledge of what they was doing highly satisfied
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aa21415
The gentlemen who worked on my vehicle were fantastic. They were friendly and knew what they were talking about. I had my one ye ...
The gentlemen who worked on my vehicle were fantastic. They were friendly and knew what they were talking about. I had my one year old in the back seat and she was beginning to get fussy and Andre would talk to her and make her laugh. I could tell the whole team worked well together. Andre again sticks out because he was so friendly and explained to me what I should look for until my next oil change. I could tell all the workers really enjoyed their job. Even the person getting their oil change next to me, the workers were engaging with him. If you have a top performance award please give it to this service team. They have our families service for life! Thank you!
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Weirton
Assistant manager was genuinely friendly and knowledgeable
Assistant manager was genuinely friendly and knowledgeable
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Randy
Have been coming to this site for a while and have always had great service. Staff seem to go out of their way to be helpful. ...
Have been coming to this site for a while and have always had great service. Staff seem to go out of their way to be helpful. And it is appreciated!
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Brandy james
They got the job done fast and was very nice
They got the job done fast and was very nice
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TomR
Knowledgeable professional and friendly personnel. Good procedures. Easy to do business with.
Knowledgeable professional and friendly personnel. Good procedures. Easy to do business with.
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Cedric
I've been using your service for a few years now and I always get very good service and knowledgeable representatives.
I've been using your service for a few years now and I always get very good service and knowledgeable representatives.
MORE
G. H.
My car computer said to change my oil soon. I still had almost two thousand miles to go before the oil needed changing. The guys ...
My car computer said to change my oil soon. I still had almost two thousand miles to go before the oil needed changing. The guys checked everything and let me know it wasn't time for the oil change. My oil and other clouds were all topped off and I left feeling good. They didn't take advantage of me by doing an oil change that wasn't due.
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Matt S
Staff was very kind and prices were not much higher than getting an oil change at a more full service shop. I’m willing to pay a ...
Staff was very kind and prices were not much higher than getting an oil change at a more full service shop. I’m willing to pay a little bit more for the quick, friendly service from Valvoline
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Erica H
Friendly staff. Suggestions of what needed to be done to my car but no pressure to purchase unneeded services.
Friendly staff. Suggestions of what needed to be done to my car but no pressure to purchase unneeded services.
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Anonymous
Pleasant.
Pleasant.
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Alex P.
I went first thing in the morning and there was no wait. Typically I feel slightly pressured to get a higher grade oil, but with ...
I went first thing in the morning and there was no wait. Typically I feel slightly pressured to get a higher grade oil, but with my new car so far they are not pressuring. Otherwise, I am almost always happy with my experience.
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djbanas@icloud.com
The managers and staff of the airport highway location are my favorite technicians. If Valvoline was able to provide suspension ...
The managers and staff of the airport highway location are my favorite technicians. If Valvoline was able to provide suspension and brakes services, I would go to Valvoline for nearly every bit of my car’s maintenance. You have the most trusted staff in the business.
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Linda M
Courteous, informative and efficient.
Courteous, informative and efficient.
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tinyxl1
they told me about a problem with the rear end of my car i would not have known about if they did not notice.
they told me about a problem with the rear end of my car i would not have known about if they did not notice.
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Matthew F
I’m a regular, this was a good oneGot a new batteryWent very well
I’m a regular, this was a good oneGot a new batteryWent very well
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Paul l l
The service and the backing of it!
The service and the backing of it!
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kait m
I liked how the guy who was telling me prices didn’t make me feel obligated to pay for the most expensive oil. I liked how knowl ...
I liked how the guy who was telling me prices didn’t make me feel obligated to pay for the most expensive oil. I liked how knowledgeable he was about my car specifically and the place i got it from. I would definitely go back here and recommend everyone i know to this place.
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rohhyat81@yahoo.com
Great pe
Great pe
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Ljohn
They topped off the oil, washer fluid, etc. at no charge because I was within my mileage. Very friendly.
They topped off the oil, washer fluid, etc. at no charge because I was within my mileage. Very friendly.
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Jihun Lee
I been using here about a year now and only get 10$ discount and it’s getting expensive. Other place are at least 10-15 dollar ...
I been using here about a year now and only get 10$ discount and it’s getting expensive. Other place are at least 10-15 dollar cheaper. But service is good but your price is high. Need to give Better discount to loyal customers
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CLM1990
Great customer service and explanations of everything and speedy!
Great customer service and explanations of everything and speedy!
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Joyce B.
Most important to me was how quickly I was taken care of. I was given my previous information and advised what my car needed an ...
Most important to me was how quickly I was taken care of. I was given my previous information and advised what my car needed and was given the opportunity to decide what I could afford without any pressure from the agent. My car was serviced quickly and I was given information about what would is needed in the near future. I feel very comfortable knowing what to expect in the future. This allows me to plan for the time needed and the financial needed to complete future service.
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Pammy
First of all it was extremely hot and I would not have wanted to be changing my own oil. They are always pleasant and forced on ...
First of all it was extremely hot and I would not have wanted to be changing my own oil. They are always pleasant and forced on getti g the job done.
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Anonymous Customer
I didn't care for the attitude of the tech who took the information off of the vehicle - In addition I should not have to remind ...
I didn't care for the attitude of the tech who took the information off of the vehicle - In addition I should not have to remind them to reset my oil change reminder ??
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Doug D
quick and courteous
quick and courteous
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Sandra T
I am unsure but I have a noise in driving my car that wasn't there prior
I am unsure but I have a noise in driving my car that wasn't there prior
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Steel shot
Got in and out in a short time.
Got in and out in a short time.
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Dawn J.
Everyone was great and knowledgeable I love the team work communication and mechanic jargon as each reported to each other ... a ...
Everyone was great and knowledgeable I love the team work communication and mechanic jargon as each reported to each other ... and it was in and out and accurate
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Joan K.
The staff were very efficient and explained every process. I had recommended another person to visit this location as they were ...
The staff were very efficient and explained every process. I had recommended another person to visit this location as they were having transmission problems. The staff fixed the problem and she was very satisfied also. Thank you again.
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Stephanie S
One of the associates forgot to put my cap back on my tire after checking the air pressure of the tire
One of the associates forgot to put my cap back on my tire after checking the air pressure of the tire
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wonedia k
I came in for a top off and air in my tires. No waiting and the people were very nice and polite.
I came in for a top off and air in my tires. No waiting and the people were very nice and polite.
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Rick M
Quick and easy. Just received a fluid top off before vacation
Quick and easy. Just received a fluid top off before vacation
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Colleen P
The service was very good, I was given good information on my vehicle and what will be needed to be done coming up and I wasn't ...
The service was very good, I was given good information on my vehicle and what will be needed to be done coming up and I wasn't pressured into buying anything I didn't need. They were friendly and courteous, and my oil change was done promptly.
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Randy L
Always great service and quality work. Never an issue and never long to wait. Thank you!
Always great service and quality work. Never an issue and never long to wait. Thank you!
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MISTY
HE POINTED OUT MY SERPENTINE BELT NEEDS REPLACED. GOOD TO KNOW.
HE POINTED OUT MY SERPENTINE BELT NEEDS REPLACED. GOOD TO KNOW.
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Debbie L
No matter which location I visit, I am greeted quickly and they are always efficient and kind. Services which I need have in th ...
No matter which location I visit, I am greeted quickly and they are always efficient and kind. Services which I need have in the near future are always communicated. I never feel any pressure to get things done that day if I don't have the time and the service can wait.
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CJE
Quick service
Quick service
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Jimmy v
Asset manager Taylor was courteous, friendly and helpful.
Asset manager Taylor was courteous, friendly and helpful.
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Jim S
The staff was friendly and the service was quick.
The staff was friendly and the service was quick.
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Ryanr
I always enjoy the friendly service that I get going there.
I always enjoy the friendly service that I get going there.
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Cedric
Quick service, good communication of services, courteous employees, clean location. excellent safety procedures for employees an ...
Quick service, good communication of services, courteous employees, clean location. excellent safety procedures for employees and customers and helpful employees.
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Brenda H.
employee was very curtious and explained everything that they were going to do before they did it. Very polite.
employee was very curtious and explained everything that they were going to do before they did it. Very polite.
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Mike from Toledo
A couple of years ago I visited this shop and received outstanding customer services. Because I was treated fairly my business h ...
A couple of years ago I visited this shop and received outstanding customer services. Because I was treated fairly my business has been earned. The guys always do a great job.
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Deb
It's fast and convenient. Service guy was real nice. He helped find why I had a slow leak.
It's fast and convenient. Service guy was real nice. He helped find why I had a slow leak.
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Denise P.
I have used VIOC for many years. I have return visits to the Airport Highway store in Toledo Ohio. The staff is always helpful, ...
I have used VIOC for many years. I have return visits to the Airport Highway store in Toledo Ohio. The staff is always helpful, polite, and humorous. They not only do a great job with my oil changes but with other areas of service. It is so nice to take my car in,usually not have to wait and have a job well done in as short a time as possible. I will continue to take any car of mine there and I have been spreading the word. Keep up the good work. Thank you to Eric and his staff. Denise Peksa- customer
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Cathy K
The staff was friendly, knowledgeable and courteous.
The staff was friendly, knowledgeable and courteous.
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Cmjones1
Awesome service!
Awesome service!
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Very satisfied customer
Good customer service and fast service when I got into the service area.
Good customer service and fast service when I got into the service area.
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Larry D
Everyone was very professional-Excellent service!
Everyone was very professional-Excellent service!
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Justin Falls
I personally wasn't able to take the car in myself due to surgery. My niece did take it in however, and she had nothing but grea ...
I personally wasn't able to take the car in myself due to surgery. My niece did take it in however, and she had nothing but great things about how friendly and great the staff was. Thank you for the great service.
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Toledo Airport Hwy
mostly because the service people are always incredibly helpful, polite, thorough, and just really, really nice people.
mostly because the service people are always incredibly helpful, polite, thorough, and just really, really nice people.
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Judi L
The staff was efficient , courteous, very helpful & things were explained to me clearly. Recommendations for the future were ex ...
The staff was efficient , courteous, very helpful & things were explained to me clearly. Recommendations for the future were explained but no high pressure tactics whatsoever were used. I was always reluctant to use these type of services before, but left feeling that I had received the best service anyone could ever expect. I will not hesitate the next time & certainly will recommend Valvolene Instant Oil Change to others......particularly this Airport Hwy location!
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Lynette
They were fast and efficent
They were fast and efficent
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Tj
The need to offer better discounts (coupons)
The need to offer better discounts (coupons)
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Bill B.
They got it done quickly and without hassle.
They got it done quickly and without hassle.
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Rick w
The man did an outstanding job
The man did an outstanding job
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hirwy
Love that nobody tried to upsell me.
Love that nobody tried to upsell me.
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Anonymous
The overall cost of the service was too high.
The overall cost of the service was too high.
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Bonnie O.
Representatives are professional, knowledgeable about their products and make recommendations based on make, model and year of c ...
Representatives are professional, knowledgeable about their products and make recommendations based on make, model and year of car, but do not pressure you to make a choice to the higher priced products.
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Anonymous
Always used your services with all my vehicles.
Always used your services with all my vehicles.
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Lbrocket33
Told me I had an oil leak, couldn’t tell me where, seemed odd. First time I saw a women employee that I was pleasenly surprised ...
Told me I had an oil leak, couldn’t tell me where, seemed odd. First time I saw a women employee that I was pleasenly surprised to see her in there. Good effort for fair hires
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Lynn S
The experience was pleasant, and I felt well taken care of.
The experience was pleasant, and I felt well taken care of.
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Elaine H
excellent and quick service
excellent and quick service
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Carolyn Wells
Staff was very friendly
Staff was very friendly
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Linda M
Andre was a big help to me. Educated me. Did not make me feel uncomfortable about not understanding everything about oil chang ...
Andre was a big help to me. Educated me. Did not make me feel uncomfortable about not understanding everything about oil changes. Very friendly. I would recommend to any my friends
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Joan K.
I asked them to check my tire as the pressure was getting low.They were friendly and efficient; I was very impressed.I will be r ...
I asked them to check my tire as the pressure was getting low.They were friendly and efficient; I was very impressed.I will be returning for an oil change soon.
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Jim R
good quick service
good quick service
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Jon d
It was a good visit but almost a 100 dollars fora oil change is kind of high for me
It was a good visit but almost a 100 dollars fora oil change is kind of high for me
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Sha C
The customer rep was EXCELLENT, he helped me understand prices, how to understand my car. He showed the old and new filters that ...
The customer rep was EXCELLENT, he helped me understand prices, how to understand my car. He showed the old and new filters that DEFINITELY needed replacement. He was very friendly. I appreciate him!!
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Matthew F
It went good, guys where nice and spent time to talk and explain things. Never asked questions and was not treated with respect, ...
It went good, guys where nice and spent time to talk and explain things. Never asked questions and was not treated with respect, and had questions answered thoroughly. Don’t know about other locations, this is a good one.Never Perfect..... but very very good.I’ll be back 👍
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Beth
Your team is always professional, quick, and friendly.
Your team is always professional, quick, and friendly.
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Chris S
Every technician there knew what they were doing and cooperated and helped each other. No one stood around as they finished a ta ...
Every technician there knew what they were doing and cooperated and helped each other. No one stood around as they finished a task they checked on each car to see what needed to be done on that vehicle.
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Tom T
Always a positive attitude and excellent customer service at this location, I pay more to get it done here because of that
Always a positive attitude and excellent customer service at this location, I pay more to get it done here because of that
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Dustin P.
I had an oil change. Every service member was professional and courteous. So impressed, I gave them all Girl Scout cookies.
I had an oil change. Every service member was professional and courteous. So impressed, I gave them all Girl Scout cookies.
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Denise N
The rep was excellent told me the price right up front. Did not pressure me to buy other things the whole experience was profess ...
The rep was excellent told me the price right up front. Did not pressure me to buy other things the whole experience was professional and as enjoyable as an oil change can be
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PKF
VIOC always provides great service with a smile
VIOC always provides great service with a smile
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Marvin B
Was in and out
Was in and out
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Brian S.
They were very thorough and made sure everything was good with my vehicle, very nice and courteous. I always go to this location ...
They were very thorough and made sure everything was good with my vehicle, very nice and courteous. I always go to this location because of the nice people running it!
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MarLydia K
I like the service and I’m never there long there tell me what’s best and how to go about it .
I like the service and I’m never there long there tell me what’s best and how to go about it .
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Lady L
I didn't see anyone check my radiator fluid but yet they check off all the things they checked is ok. Very concerning for me.
I didn't see anyone check my radiator fluid but yet they check off all the things they checked is ok. Very concerning for me.
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Cedric F.
The service was as I expected because I go there regularly.
The service was as I expected because I go there regularly.
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Mike
The service was very quick
The service was very quick
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Jeff M.
They were kind, efficient and quick!
They were kind, efficient and quick!
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Cheryl m
I like that I can go back and have my tires and fluid levels checked any time I need with in the 3000 miles garanted this helps ...
I like that I can go back and have my tires and fluid levels checked any time I need with in the 3000 miles garanted this helps out alot
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Randy
Consistently good service and value.
Consistently good service and value.
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Diana D.
Did not feel pressure to purchase anything besides the oil change. The work was done very quickly and even my toddler in the bac ...
Did not feel pressure to purchase anything besides the oil change. The work was done very quickly and even my toddler in the back seat didn't get fussy. My husband was nervous coming because he thought you'd pressure us to buy more, but that didn't happen and now he wants to bring his car here next time he needs an oil change.
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Stacey P
The employees are very knowledgeable have been here before love the service
The employees are very knowledgeable have been here before love the service
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Reckerj
Andre was very personable and professional. I was on my way to work and they got me in and out.
Andre was very personable and professional. I was on my way to work and they got me in and out.
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Steve
Asst Manager effectively communicated, and it was quick.
Asst Manager effectively communicated, and it was quick.
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J kelly
Joe replaced my bulb that was needed and checked all of the others. The staff also inflated my tires. All services were perfor ...
Joe replaced my bulb that was needed and checked all of the others. The staff also inflated my tires. All services were performed quickly. I am extremely pleased with the expert services and explanation they provide. I recommend them repeatedly.
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Db
Needed tire rotation but the lift was not working at that time.
Needed tire rotation but the lift was not working at that time.
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Barbie G
Techs were very knowledgeable and nice.
Techs were very knowledgeable and nice.
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Pat
Fast, just needed air in tires. Glad to see tech looked up serial number of car to make sure I was customer. That was first.
Fast, just needed air in tires. Glad to see tech looked up serial number of car to make sure I was customer. That was first.
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lm
Eric was mean.
Eric was mean.
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Todd J
The staff needs to be friendlier to long time customers.
The staff needs to be friendlier to long time customers.
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Patricia H
I liked it when they received complicated orders with numbers and letters and and they knew exactly what to do and they were qui ...
I liked it when they received complicated orders with numbers and letters and and they knew exactly what to do and they were quick and thorough and professional I really enjoy going to this place
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HeaSt
The staff was very friendly and knowledgeable. Extremely professional as well. The service was very fast and well done. Continuo ...
The staff was very friendly and knowledgeable. Extremely professional as well. The service was very fast and well done. Continuously asked if I had any questions with each step along the way. Will be returning for all my oil change needs.
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Cristi
Discount ❤️
Discount ❤️
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Bob S.
very professional staff. They worked great as a team. was kind of fun to watch them perform their jobs
very professional staff. They worked great as a team. was kind of fun to watch them perform their jobs
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Kaipi M.
Eric(Manager) has been taking care of my oil in my car and truck for the past 4 years and I couldn't ask for better or more prof ...
Eric(Manager) has been taking care of my oil in my car and truck for the past 4 years and I couldn't ask for better or more professional service from this group. They have a very diverse staff and all seem to enjoy working together. Great place.
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Todd D.
Price was $20 more than the same service I can get elsewhere.
Price was $20 more than the same service I can get elsewhere.
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Andrew M
Used a Groupon that was technically not accepted, but allowed me to use it anyway. Great customer service!
Used a Groupon that was technically not accepted, but allowed me to use it anyway. Great customer service!
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Anthony W.
Always very knowledgeable and professional to help me make informed decisions.
Always very knowledgeable and professional to help me make informed decisions.
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Bennie P.
Thee is no need to give my keys to the attendant. Such a procedure insults my intelligence.
Thee is no need to give my keys to the attendant. Such a procedure insults my intelligence.
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customer
I bought a Groupon for this location the same morning of my visit. When I got there, the (otherwise friendly) technician told ...
I bought a Groupon for this location the same morning of my visit. When I got there, the (otherwise friendly) technician told me "We aren't supposed to be on [Groupon] any more". While they accepted it, they let me know that they would not do so in the future. I heard them telling the same thing to another customer.If they were going to accept it, they should've just accepted. And if they weren't, they need to have the bloody thing removed from the website.Also - putting a sticker recommending another oil change in 3k miles after changing the oil in a vehicle getting full synthetic is disingenuous as heck, as well as wasteful & harmful to the environment.
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john
Staff was knowledgeable and fast
Staff was knowledgeable and fast
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Shawn W
Friendly, knowledgeable staff. Very fast service.
Friendly, knowledgeable staff. Very fast service.
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BradS
Fast friendly service
Fast friendly service
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Dobiegrl0929
The gentleman who waiting on me (Joe) was bright, helpful and I will be coming back for additional services in the near future. ...
The gentleman who waiting on me (Joe) was bright, helpful and I will be coming back for additional services in the near future. I felt he was honest and cared that I was taken care of correctly.
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JF
Was told I need a breaker bulb. Which I knew I needed. The service tech told me that it would take care of my blinker bulb and b ...
Was told I need a breaker bulb. Which I knew I needed. The service tech told me that it would take care of my blinker bulb and break light bulb that the one bulb had a dual purpose. After installing the break light bulb it in fact did not fix the blinker and I had to buy the blinker bulb as well. Not a huge deal I paid for both with no problem.
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jeffro
over priced filters way to high way cheaper elsewhere
over priced filters way to high way cheaper elsewhere
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debbie b
Pulled in for just a top off and tires checked. service fast and they added oil at no charge quick in and out.
Pulled in for just a top off and tires checked. service fast and they added oil at no charge quick in and out.
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Anonymous
They are very friendly and knowledgeable every time I need my oil changed.
They are very friendly and knowledgeable every time I need my oil changed.
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Tam M.
OH MY GOSH! as soon as they started checking EVERYTHiNG i was impressed! i've been to valvoline before and only went to this ...
OH MY GOSH! as soon as they started checking EVERYTHiNG i was impressed! i've been to valvoline before and only went to this one because of a groupon. AND i will always go there for my oil changes!!! they checked turnsignals, lights, EVERYTHiNG! they communicated well and let me know some things that ought be done on my 2004 jeep wrangler. i hate spending money on my car, i usually change my own oil. i was told i need to have it done sometimes to get it lubed etc. i want my jeep to last a long_ _ _ time, so i listened to a few things that need to be done, felt confident he was honest and on the up-n-up. i DiD a few things that cost me a million (almost) dollars. i feel good about it, i trust them and will go there forEVER! thankU Tammy
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DJ
you are a bit expensive
you are a bit expensive
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Mrsgreen
Fast friendly service
Fast friendly service
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EL
I have never had any problems with the staff or their knowledge of their job. I have never been pressured and they are quick and ...
I have never had any problems with the staff or their knowledge of their job. I have never been pressured and they are quick and thorough
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JBenn1234
Andre was very knowledgeable and answered all of my questions. His staff was very friendly and thorough as well.
Andre was very knowledgeable and answered all of my questions. His staff was very friendly and thorough as well.
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DeWinter Staunton
I spent 166.19 and only planed to get basic oil change. The store manager was very clear and honest about what I needed to get d ...
I spent 166.19 and only planed to get basic oil change. The store manager was very clear and honest about what I needed to get done to my Explorer and I was sold on his expert advice. and I am not and easy sell, tell him to keep up the good work. P.S I should know his name but don't he has waited
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Brian S.
Very professional. Very fast - 10 min.
Very professional. Very fast - 10 min.
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David J
great, quick service
great, quick service
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PatA
Had my oil change and received recommendations for other things that may need attention.
Had my oil change and received recommendations for other things that may need attention.
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sk
It was fast, professional and friendly service.
It was fast, professional and friendly service.
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Stacey L.
Competitors include tire rotation for free
Competitors include tire rotation for free
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Michae
Fast courteous service
Fast courteous service
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Ray Ray
Tech had plenty of knowledge and he was very thorough
Tech had plenty of knowledge and he was very thorough
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Flyerof77
Michael was very polite and explained my options clearly. He was able to get the oil change done quickly and with little fuss. ...
Michael was very polite and explained my options clearly. He was able to get the oil change done quickly and with little fuss. I have been using Valvoline centers for awhile, but this was my first visit here. I will return.
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4cyl 2.2L Vortec
The Technician was friendly, and knew what he was talking about. He talked to me not at me
The Technician was friendly, and knew what he was talking about. He talked to me not at me
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Anonymous
I feel so comfortable with you guys i used to go to tire plus and other places but you the best oil and the greatest! That’s why ...
I feel so comfortable with you guys i used to go to tire plus and other places but you the best oil and the greatest! That’s why I always come to you guys and fast service
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GM
As Expected, no surprises
As Expected, no surprises
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Hildy
They were knowledgeable , courteous , and professional and I would highly go again and recommend their services to anyone ...
They were knowledgeable , courteous , and professional and I would highly go again and recommend their services to anyone ...
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Tom D
Quick and efficient service
Quick and efficient service
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Allison
It's an oil change I really liked the guy who did the oil change.
It's an oil change I really liked the guy who did the oil change.
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Laverne1
The young men at this location definitely showed their customer service skills. Highly appreciated
The young men at this location definitely showed their customer service skills. Highly appreciated
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Martin S.
The service was fast and the technicians were helpful and knowledgeable.
The service was fast and the technicians were helpful and knowledgeable.
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Kell
The price for the most basic oil change was much higher than I’ve ever seen. Therefore, only after denying service due to this r ...
The price for the most basic oil change was much higher than I’ve ever seen. Therefore, only after denying service due to this reason, I was offered $15 off and accepted that which came out to be a little over the price I am used to paying for an oil change.
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sarah L
The service was so quick! Everything was communicated clearly and they were very efficient.
The service was so quick! Everything was communicated clearly and they were very efficient.
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Kim
They check everything not just your oil an they let you know if there is a problem with that you might have to get checked
They check everything not just your oil an they let you know if there is a problem with that you might have to get checked
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DeeDee
Very professional, friendly, and helpful.
Very professional, friendly, and helpful.
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Tonecapone
Jus did a good job
Jus did a good job
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Diane M.
All gentlemen there were very friendly.
All gentlemen there were very friendly.
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Lady Love
The staff (Taylor, Joseph, Michael) were very friendly and knowledgeable about the services i needed, answering all questions to ...
The staff (Taylor, Joseph, Michael) were very friendly and knowledgeable about the services i needed, answering all questions to where i could understand even the ones i felt were "dumb questions"!!
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Janice W
Fast Service, professional staff , and teamwork equals a job well done!!
Fast Service, professional staff , and teamwork equals a job well done!!
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M C
I go to this location for all my oil changes and services they provide. Its always a good experience.
I go to this location for all my oil changes and services they provide. Its always a good experience.
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Ronni
the gentleman who waited on me did great - he greeted me once I pulled in and gave me a time expectation as well as took the tim ...
the gentleman who waited on me did great - he greeted me once I pulled in and gave me a time expectation as well as took the time to fill up my windshield wiper fluid while I was waiting, the service went smooth and he was attentive and friendly
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Jennifer G
I have always been coming to the same location of valvoline since I began driving. Always kind workers who are quick as well. Th ...
I have always been coming to the same location of valvoline since I began driving. Always kind workers who are quick as well. There is also a neighboring Baskin Robbins so anytime I've had to wait for, say a tire rotation, I would pick up some ice cream, perhaps keep that in mind if you expand further!
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Denise Z
During the bitter cold, my tire pressure was affected. I pulled in to ask if they could check my tires and add air. My husband' ...
During the bitter cold, my tire pressure was affected. I pulled in to ask if they could check my tires and add air. My husband's health does not tolerate cold and as an older lady, I needed help. The crew there at Valvoline were so friendly and helpful. I offered to pay for the service, but they did not charge me. I do appreciate their compassion.
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Cynthia Owens
Because I was more informed and completely satisfied with all the work done
Because I was more informed and completely satisfied with all the work done
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Ala Alkhateeb
The service men were very welcoming and professional with their work and they got the job very fast and easy. Made it so much ea ...
The service men were very welcoming and professional with their work and they got the job very fast and easy. Made it so much easier to get an oil change light bulbs replaced and belt changed. I would definitely come back for my next car service needs.
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Jaf1990
Overall it was a good experience and I will continue to go back I was satisfied with my service.
Overall it was a good experience and I will continue to go back I was satisfied with my service.
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Candybar
The manager that helped me out with the information on the radiator flush was great.
The manager that helped me out with the information on the radiator flush was great.
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Todd J
I felt that because all I needed was to have my tire pressures checked, I was wasting their time, considering all the money that ...
I felt that because all I needed was to have my tire pressures checked, I was wasting their time, considering all the money that I have spent at that location I should not have gotten that inpression, I don't know what was happening before I arrived maybe that had something to do with it?... either way I was not at fault, we all have our "days" but WE All have to do better at not letting life affect how customers are treated.
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J Kelly
My tire was flashing low pressure due to the cold temperatures and the gentlemen handled it right away and checked all the other ...
My tire was flashing low pressure due to the cold temperatures and the gentlemen handled it right away and checked all the other 3 tires. He was polite and worked quickly. I assured him I would be back for my oil change.
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Clark W
I’ve used Valvoline for years and have always been satisfied. It’s quick, fairly economic for the time it saves me and I trus ...
I’ve used Valvoline for years and have always been satisfied. It’s quick, fairly economic for the time it saves me and I trust them
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VADER1367
They we're very friendly and professional..i will absolutely return for future oil changes
They we're very friendly and professional..i will absolutely return for future oil changes
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Wilson
The employer are real nice
The employer are real nice
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Matt F
I’ve been coming for few yearsI Like that there was a seasoned manager thereVery professional Well Done
I’ve been coming for few yearsI Like that there was a seasoned manager thereVery professional Well Done
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Vshaw
The staff is extremely professional, friendly and knowledgeable.
The staff is extremely professional, friendly and knowledgeable.
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Anonymous
good oil
good oil
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Emily
Tech were quick polite and competent only thing I was unsure of is if my coupon was applied for my service
Tech were quick polite and competent only thing I was unsure of is if my coupon was applied for my service
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Pat W
Drove up and immediately was guided into bay but only needed tires checked. Serviceman was courteous and kept me well informed o ...
Drove up and immediately was guided into bay but only needed tires checked. Serviceman was courteous and kept me well informed of his progress without any bad vibes for tire check only.
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Edward S
Service person (Asst. Mgr.) was very professional. Explained things very well yet had a sense of humor so he added a human touch ...
Service person (Asst. Mgr.) was very professional. Explained things very well yet had a sense of humor so he added a human touch to the process.
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Phil
Always quick, easy, clear, clean, no pressure, honest feedback. I trust the workers there.
Always quick, easy, clear, clean, no pressure, honest feedback. I trust the workers there.
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Jeff - Toledo
Nothing specific other than a friendly approach.
Nothing specific other than a friendly approach.
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Anonymous
Great customer service. Friendly,, That's very important to me when I'm paying my money.
Great customer service. Friendly,, That's very important to me when I'm paying my money.
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Michael
The expertise and friendly ness of staff
The expertise and friendly ness of staff
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JR
Price was too high. Can get the same quality service elsewhere at half the cost.
Price was too high. Can get the same quality service elsewhere at half the cost.
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Allie L.
I couldn’t compliment Taylor and Nick enough! They were knowledgeable, friendly, and efficient! I definitely will return to this ...
I couldn’t compliment Taylor and Nick enough! They were knowledgeable, friendly, and efficient! I definitely will return to this location time and time again! Thank you so much to both of you!
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SherrieJZ
Groupon coupon for half off services. Staff polite and efficient.
Groupon coupon for half off services. Staff polite and efficient.
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Anonymous
Great service, employees .. although, I travel 15 miles to the site I keep returning. Keep up the good work and service MMS. ...
Great service, employees .. although, I travel 15 miles to the site I keep returning. Keep up the good work and service MMS. 2013 F-150 Liaret.
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Gretchen M
This was a different location than I usually go to. I will ALWAYS go to this location from now on. The staff was very friendly ...
This was a different location than I usually go to. I will ALWAYS go to this location from now on. The staff was very friendly, not pushy at all, and very speedy as well as professional!!!
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Christie S
Quick convenient affordable
Quick convenient affordable
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Tim S
Everything went well but all 3 bays were full so it took a little longer than usual.
Everything went well but all 3 bays were full so it took a little longer than usual.
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Anonymous
Love the service , in & out .. VALVOLINE ONLY PLACE I GO FOR OIL CHANGES FOR MY VEHICLES .
Love the service , in & out .. VALVOLINE ONLY PLACE I GO FOR OIL CHANGES FOR MY VEHICLES .
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Dave W
Having worked in industrial maintenance, I thought it was an excellent idea to put my car keys in a box outside the car. Safety ...
Having worked in industrial maintenance, I thought it was an excellent idea to put my car keys in a box outside the car. Safety First! Bottom line!
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Smooth Operator
Knowledge of what they was doing highly satisfied
Knowledge of what they was doing highly satisfied
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aa21415
The gentlemen who worked on my vehicle were fantastic. They were friendly and knew what they were talking about. I had my one ye ...
The gentlemen who worked on my vehicle were fantastic. They were friendly and knew what they were talking about. I had my one year old in the back seat and she was beginning to get fussy and Andre would talk to her and make her laugh. I could tell the whole team worked well together. Andre again sticks out because he was so friendly and explained to me what I should look for until my next oil change. I could tell all the workers really enjoyed their job. Even the person getting their oil change next to me, the workers were engaging with him. If you have a top performance award please give it to this service team. They have our families service for life! Thank you!
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Weirton
Assistant manager was genuinely friendly and knowledgeable
Assistant manager was genuinely friendly and knowledgeable
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Randy
Have been coming to this site for a while and have always had great service. Staff seem to go out of their way to be helpful. ...
Have been coming to this site for a while and have always had great service. Staff seem to go out of their way to be helpful. And it is appreciated!
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Brandy james
They got the job done fast and was very nice
They got the job done fast and was very nice
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TomR
Knowledgeable professional and friendly personnel. Good procedures. Easy to do business with.
Knowledgeable professional and friendly personnel. Good procedures. Easy to do business with.
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Cedric
I've been using your service for a few years now and I always get very good service and knowledgeable representatives.
I've been using your service for a few years now and I always get very good service and knowledgeable representatives.
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G. H.
My car computer said to change my oil soon. I still had almost two thousand miles to go before the oil needed changing. The guys ...
My car computer said to change my oil soon. I still had almost two thousand miles to go before the oil needed changing. The guys checked everything and let me know it wasn't time for the oil change. My oil and other clouds were all topped off and I left feeling good. They didn't take advantage of me by doing an oil change that wasn't due.
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Matt S
Staff was very kind and prices were not much higher than getting an oil change at a more full service shop. I’m willing to pay a ...
Staff was very kind and prices were not much higher than getting an oil change at a more full service shop. I’m willing to pay a little bit more for the quick, friendly service from Valvoline
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Erica H
Friendly staff. Suggestions of what needed to be done to my car but no pressure to purchase unneeded services.
Friendly staff. Suggestions of what needed to be done to my car but no pressure to purchase unneeded services.
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Anonymous
Pleasant.
Pleasant.
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Alex P.
I went first thing in the morning and there was no wait. Typically I feel slightly pressured to get a higher grade oil, but with ...
I went first thing in the morning and there was no wait. Typically I feel slightly pressured to get a higher grade oil, but with my new car so far they are not pressuring. Otherwise, I am almost always happy with my experience.
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djbanas@icloud.com
The managers and staff of the airport highway location are my favorite technicians. If Valvoline was able to provide suspension ...
The managers and staff of the airport highway location are my favorite technicians. If Valvoline was able to provide suspension and brakes services, I would go to Valvoline for nearly every bit of my car’s maintenance. You have the most trusted staff in the business.
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Linda M
Courteous, informative and efficient.
Courteous, informative and efficient.
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tinyxl1
they told me about a problem with the rear end of my car i would not have known about if they did not notice.
they told me about a problem with the rear end of my car i would not have known about if they did not notice.
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Matthew F
I’m a regular, this was a good oneGot a new batteryWent very well
I’m a regular, this was a good oneGot a new batteryWent very well
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Paul l l
The service and the backing of it!
The service and the backing of it!
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kait m
I liked how the guy who was telling me prices didn’t make me feel obligated to pay for the most expensive oil. I liked how knowl ...
I liked how the guy who was telling me prices didn’t make me feel obligated to pay for the most expensive oil. I liked how knowledgeable he was about my car specifically and the place i got it from. I would definitely go back here and recommend everyone i know to this place.
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rohhyat81@yahoo.com
Great pe
Great pe
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Ljohn
They topped off the oil, washer fluid, etc. at no charge because I was within my mileage. Very friendly.
They topped off the oil, washer fluid, etc. at no charge because I was within my mileage. Very friendly.
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Jihun Lee
I been using here about a year now and only get 10$ discount and it’s getting expensive. Other place are at least 10-15 dollar ...
I been using here about a year now and only get 10$ discount and it’s getting expensive. Other place are at least 10-15 dollar cheaper. But service is good but your price is high. Need to give Better discount to loyal customers
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CLM1990
Great customer service and explanations of everything and speedy!
Great customer service and explanations of everything and speedy!
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Joyce B.
Most important to me was how quickly I was taken care of. I was given my previous information and advised what my car needed an ...
Most important to me was how quickly I was taken care of. I was given my previous information and advised what my car needed and was given the opportunity to decide what I could afford without any pressure from the agent. My car was serviced quickly and I was given information about what would is needed in the near future. I feel very comfortable knowing what to expect in the future. This allows me to plan for the time needed and the financial needed to complete future service.
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Pammy
First of all it was extremely hot and I would not have wanted to be changing my own oil. They are always pleasant and forced on ...
First of all it was extremely hot and I would not have wanted to be changing my own oil. They are always pleasant and forced on getti g the job done.
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Anonymous Customer
I didn't care for the attitude of the tech who took the information off of the vehicle - In addition I should not have to remind ...
I didn't care for the attitude of the tech who took the information off of the vehicle - In addition I should not have to remind them to reset my oil change reminder ??
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Doug D
quick and courteous
quick and courteous
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Sandra T
I am unsure but I have a noise in driving my car that wasn't there prior
I am unsure but I have a noise in driving my car that wasn't there prior
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Steel shot
Got in and out in a short time.
Got in and out in a short time.
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Dawn J.
Everyone was great and knowledgeable I love the team work communication and mechanic jargon as each reported to each other ... a ...
Everyone was great and knowledgeable I love the team work communication and mechanic jargon as each reported to each other ... and it was in and out and accurate
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Joan K.
The staff were very efficient and explained every process. I had recommended another person to visit this location as they were ...
The staff were very efficient and explained every process. I had recommended another person to visit this location as they were having transmission problems. The staff fixed the problem and she was very satisfied also. Thank you again.
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Stephanie S
One of the associates forgot to put my cap back on my tire after checking the air pressure of the tire
One of the associates forgot to put my cap back on my tire after checking the air pressure of the tire
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wonedia k
I came in for a top off and air in my tires. No waiting and the people were very nice and polite.
I came in for a top off and air in my tires. No waiting and the people were very nice and polite.
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Rick M
Quick and easy. Just received a fluid top off before vacation
Quick and easy. Just received a fluid top off before vacation
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Colleen P
The service was very good, I was given good information on my vehicle and what will be needed to be done coming up and I wasn't ...
The service was very good, I was given good information on my vehicle and what will be needed to be done coming up and I wasn't pressured into buying anything I didn't need. They were friendly and courteous, and my oil change was done promptly.
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Randy L
Always great service and quality work. Never an issue and never long to wait. Thank you!
Always great service and quality work. Never an issue and never long to wait. Thank you!
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MISTY
HE POINTED OUT MY SERPENTINE BELT NEEDS REPLACED. GOOD TO KNOW.
HE POINTED OUT MY SERPENTINE BELT NEEDS REPLACED. GOOD TO KNOW.
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Debbie L
No matter which location I visit, I am greeted quickly and they are always efficient and kind. Services which I need have in th ...
No matter which location I visit, I am greeted quickly and they are always efficient and kind. Services which I need have in the near future are always communicated. I never feel any pressure to get things done that day if I don't have the time and the service can wait.
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CJE
Quick service
Quick service
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Jimmy v
Asset manager Taylor was courteous, friendly and helpful.
Asset manager Taylor was courteous, friendly and helpful.
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Jim S
The staff was friendly and the service was quick.
The staff was friendly and the service was quick.
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Ryanr
I always enjoy the friendly service that I get going there.
I always enjoy the friendly service that I get going there.
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Cedric
Quick service, good communication of services, courteous employees, clean location. excellent safety procedures for employees an ...
Quick service, good communication of services, courteous employees, clean location. excellent safety procedures for employees and customers and helpful employees.
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Brenda H.
employee was very curtious and explained everything that they were going to do before they did it. Very polite.
employee was very curtious and explained everything that they were going to do before they did it. Very polite.
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Mike from Toledo
A couple of years ago I visited this shop and received outstanding customer services. Because I was treated fairly my business h ...
A couple of years ago I visited this shop and received outstanding customer services. Because I was treated fairly my business has been earned. The guys always do a great job.
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Deb
It's fast and convenient. Service guy was real nice. He helped find why I had a slow leak.
It's fast and convenient. Service guy was real nice. He helped find why I had a slow leak.
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Denise P.
I have used VIOC for many years. I have return visits to the Airport Highway store in Toledo Ohio. The staff is always helpful, ...
I have used VIOC for many years. I have return visits to the Airport Highway store in Toledo Ohio. The staff is always helpful, polite, and humorous. They not only do a great job with my oil changes but with other areas of service. It is so nice to take my car in,usually not have to wait and have a job well done in as short a time as possible. I will continue to take any car of mine there and I have been spreading the word. Keep up the good work. Thank you to Eric and his staff. Denise Peksa- customer
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Cathy K
The staff was friendly, knowledgeable and courteous.
The staff was friendly, knowledgeable and courteous.
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Cmjones1
Awesome service!
Awesome service!
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Very satisfied customer
Good customer service and fast service when I got into the service area.
Good customer service and fast service when I got into the service area.
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Larry D
Everyone was very professional-Excellent service!
Everyone was very professional-Excellent service!
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Justin Falls
I personally wasn't able to take the car in myself due to surgery. My niece did take it in however, and she had nothing but grea ...
I personally wasn't able to take the car in myself due to surgery. My niece did take it in however, and she had nothing but great things about how friendly and great the staff was. Thank you for the great service.
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Toledo Airport Hwy
mostly because the service people are always incredibly helpful, polite, thorough, and just really, really nice people.
mostly because the service people are always incredibly helpful, polite, thorough, and just really, really nice people.
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Judi L
The staff was efficient , courteous, very helpful & things were explained to me clearly. Recommendations for the future were ex ...
The staff was efficient , courteous, very helpful & things were explained to me clearly. Recommendations for the future were explained but no high pressure tactics whatsoever were used. I was always reluctant to use these type of services before, but left feeling that I had received the best service anyone could ever expect. I will not hesitate the next time & certainly will recommend Valvolene Instant Oil Change to others......particularly this Airport Hwy location!
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Lynette
They were fast and efficent
They were fast and efficent
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Tj
The need to offer better discounts (coupons)
The need to offer better discounts (coupons)
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Bill B.
They got it done quickly and without hassle.
They got it done quickly and without hassle.
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Rick w
The man did an outstanding job
The man did an outstanding job
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hirwy
Love that nobody tried to upsell me.
Love that nobody tried to upsell me.
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Anonymous
The overall cost of the service was too high.
The overall cost of the service was too high.
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Bonnie O.
Representatives are professional, knowledgeable about their products and make recommendations based on make, model and year of c ...
Representatives are professional, knowledgeable about their products and make recommendations based on make, model and year of car, but do not pressure you to make a choice to the higher priced products.
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Anonymous
Always used your services with all my vehicles.
Always used your services with all my vehicles.
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Lbrocket33
Told me I had an oil leak, couldn’t tell me where, seemed odd. First time I saw a women employee that I was pleasenly surprised ...
Told me I had an oil leak, couldn’t tell me where, seemed odd. First time I saw a women employee that I was pleasenly surprised to see her in there. Good effort for fair hires
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Lynn S
The experience was pleasant, and I felt well taken care of.
The experience was pleasant, and I felt well taken care of.
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Elaine H
excellent and quick service
excellent and quick service
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Carolyn Wells
Staff was very friendly
Staff was very friendly
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Linda M
Andre was a big help to me. Educated me. Did not make me feel uncomfortable about not understanding everything about oil chang ...
Andre was a big help to me. Educated me. Did not make me feel uncomfortable about not understanding everything about oil changes. Very friendly. I would recommend to any my friends
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Joan K.
I asked them to check my tire as the pressure was getting low.They were friendly and efficient; I was very impressed.I will be r ...
I asked them to check my tire as the pressure was getting low.They were friendly and efficient; I was very impressed.I will be returning for an oil change soon.
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Jim R
good quick service
good quick service
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Jon d
It was a good visit but almost a 100 dollars fora oil change is kind of high for me
It was a good visit but almost a 100 dollars fora oil change is kind of high for me
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Sha C
The customer rep was EXCELLENT, he helped me understand prices, how to understand my car. He showed the old and new filters that ...
The customer rep was EXCELLENT, he helped me understand prices, how to understand my car. He showed the old and new filters that DEFINITELY needed replacement. He was very friendly. I appreciate him!!
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Matthew F
It went good, guys where nice and spent time to talk and explain things. Never asked questions and was not treated with respect, ...
It went good, guys where nice and spent time to talk and explain things. Never asked questions and was not treated with respect, and had questions answered thoroughly. Don’t know about other locations, this is a good one.Never Perfect..... but very very good.I’ll be back 👍
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Beth
Your team is always professional, quick, and friendly.
Your team is always professional, quick, and friendly.
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Chris S
Every technician there knew what they were doing and cooperated and helped each other. No one stood around as they finished a ta ...
Every technician there knew what they were doing and cooperated and helped each other. No one stood around as they finished a task they checked on each car to see what needed to be done on that vehicle.
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Tom T
Always a positive attitude and excellent customer service at this location, I pay more to get it done here because of that
Always a positive attitude and excellent customer service at this location, I pay more to get it done here because of that
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Dustin P.
I had an oil change. Every service member was professional and courteous. So impressed, I gave them all Girl Scout cookies.
I had an oil change. Every service member was professional and courteous. So impressed, I gave them all Girl Scout cookies.
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Denise N
The rep was excellent told me the price right up front. Did not pressure me to buy other things the whole experience was profess ...
The rep was excellent told me the price right up front. Did not pressure me to buy other things the whole experience was professional and as enjoyable as an oil change can be
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PKF
VIOC always provides great service with a smile
VIOC always provides great service with a smile
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Marvin B
Was in and out
Was in and out
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Brian S.
They were very thorough and made sure everything was good with my vehicle, very nice and courteous. I always go to this location ...
They were very thorough and made sure everything was good with my vehicle, very nice and courteous. I always go to this location because of the nice people running it!
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MarLydia K
I like the service and I’m never there long there tell me what’s best and how to go about it .
I like the service and I’m never there long there tell me what’s best and how to go about it .
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Lady L
I didn't see anyone check my radiator fluid but yet they check off all the things they checked is ok. Very concerning for me.
I didn't see anyone check my radiator fluid but yet they check off all the things they checked is ok. Very concerning for me.
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Cedric F.
The service was as I expected because I go there regularly.
The service was as I expected because I go there regularly.
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Mike
The service was very quick
The service was very quick
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Jeff M.
They were kind, efficient and quick!
They were kind, efficient and quick!
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Cheryl m
I like that I can go back and have my tires and fluid levels checked any time I need with in the 3000 miles garanted this helps ...
I like that I can go back and have my tires and fluid levels checked any time I need with in the 3000 miles garanted this helps out alot
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Randy
Consistently good service and value.
Consistently good service and value.
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Diana D.
Did not feel pressure to purchase anything besides the oil change. The work was done very quickly and even my toddler in the bac ...
Did not feel pressure to purchase anything besides the oil change. The work was done very quickly and even my toddler in the back seat didn't get fussy. My husband was nervous coming because he thought you'd pressure us to buy more, but that didn't happen and now he wants to bring his car here next time he needs an oil change.
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Stacey P
The employees are very knowledgeable have been here before love the service
The employees are very knowledgeable have been here before love the service
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Reckerj
Andre was very personable and professional. I was on my way to work and they got me in and out.
Andre was very personable and professional. I was on my way to work and they got me in and out.
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Steve
Asst Manager effectively communicated, and it was quick.
Asst Manager effectively communicated, and it was quick.
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J kelly
Joe replaced my bulb that was needed and checked all of the others. The staff also inflated my tires. All services were perfor ...
Joe replaced my bulb that was needed and checked all of the others. The staff also inflated my tires. All services were performed quickly. I am extremely pleased with the expert services and explanation they provide. I recommend them repeatedly.
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Db
Needed tire rotation but the lift was not working at that time.
Needed tire rotation but the lift was not working at that time.
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Barbie G
Techs were very knowledgeable and nice.
Techs were very knowledgeable and nice.
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Pat
Fast, just needed air in tires. Glad to see tech looked up serial number of car to make sure I was customer. That was first.
Fast, just needed air in tires. Glad to see tech looked up serial number of car to make sure I was customer. That was first.
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lm
Eric was mean.
Eric was mean.
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Todd J
The staff needs to be friendlier to long time customers.
The staff needs to be friendlier to long time customers.
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Patricia H
I liked it when they received complicated orders with numbers and letters and and they knew exactly what to do and they were qui ...
I liked it when they received complicated orders with numbers and letters and and they knew exactly what to do and they were quick and thorough and professional I really enjoy going to this place
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HeaSt
The staff was very friendly and knowledgeable. Extremely professional as well. The service was very fast and well done. Continuo ...
The staff was very friendly and knowledgeable. Extremely professional as well. The service was very fast and well done. Continuously asked if I had any questions with each step along the way. Will be returning for all my oil change needs.
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Cristi
Discount ❤️
Discount ❤️
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Bob S.
very professional staff. They worked great as a team. was kind of fun to watch them perform their jobs
very professional staff. They worked great as a team. was kind of fun to watch them perform their jobs
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Kaipi M.
Eric(Manager) has been taking care of my oil in my car and truck for the past 4 years and I couldn't ask for better or more prof ...
Eric(Manager) has been taking care of my oil in my car and truck for the past 4 years and I couldn't ask for better or more professional service from this group. They have a very diverse staff and all seem to enjoy working together. Great place.
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Todd D.
Price was $20 more than the same service I can get elsewhere.
Price was $20 more than the same service I can get elsewhere.
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Andrew M
Used a Groupon that was technically not accepted, but allowed me to use it anyway. Great customer service!
Used a Groupon that was technically not accepted, but allowed me to use it anyway. Great customer service!
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Anthony W.
Always very knowledgeable and professional to help me make informed decisions.
Always very knowledgeable and professional to help me make informed decisions.
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Bennie P.
Thee is no need to give my keys to the attendant. Such a procedure insults my intelligence.
Thee is no need to give my keys to the attendant. Such a procedure insults my intelligence.
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customer
I bought a Groupon for this location the same morning of my visit. When I got there, the (otherwise friendly) technician told ...
I bought a Groupon for this location the same morning of my visit. When I got there, the (otherwise friendly) technician told me "We aren't supposed to be on [Groupon] any more". While they accepted it, they let me know that they would not do so in the future. I heard them telling the same thing to another customer.If they were going to accept it, they should've just accepted. And if they weren't, they need to have the bloody thing removed from the website.Also - putting a sticker recommending another oil change in 3k miles after changing the oil in a vehicle getting full synthetic is disingenuous as heck, as well as wasteful & harmful to the environment.
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john
Staff was knowledgeable and fast
Staff was knowledgeable and fast
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Shawn W
Friendly, knowledgeable staff. Very fast service.
Friendly, knowledgeable staff. Very fast service.
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BradS
Fast friendly service
Fast friendly service
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Dobiegrl0929
The gentleman who waiting on me (Joe) was bright, helpful and I will be coming back for additional services in the near future. ...
The gentleman who waiting on me (Joe) was bright, helpful and I will be coming back for additional services in the near future. I felt he was honest and cared that I was taken care of correctly.
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JF
Was told I need a breaker bulb. Which I knew I needed. The service tech told me that it would take care of my blinker bulb and b ...
Was told I need a breaker bulb. Which I knew I needed. The service tech told me that it would take care of my blinker bulb and break light bulb that the one bulb had a dual purpose. After installing the break light bulb it in fact did not fix the blinker and I had to buy the blinker bulb as well. Not a huge deal I paid for both with no problem.
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jeffro
over priced filters way to high way cheaper elsewhere
over priced filters way to high way cheaper elsewhere
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debbie b
Pulled in for just a top off and tires checked. service fast and they added oil at no charge quick in and out.
Pulled in for just a top off and tires checked. service fast and they added oil at no charge quick in and out.
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Anonymous
They are very friendly and knowledgeable every time I need my oil changed.
They are very friendly and knowledgeable every time I need my oil changed.
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Tam M.
OH MY GOSH! as soon as they started checking EVERYTHiNG i was impressed! i've been to valvoline before and only went to this ...
OH MY GOSH! as soon as they started checking EVERYTHiNG i was impressed! i've been to valvoline before and only went to this one because of a groupon. AND i will always go there for my oil changes!!! they checked turnsignals, lights, EVERYTHiNG! they communicated well and let me know some things that ought be done on my 2004 jeep wrangler. i hate spending money on my car, i usually change my own oil. i was told i need to have it done sometimes to get it lubed etc. i want my jeep to last a long_ _ _ time, so i listened to a few things that need to be done, felt confident he was honest and on the up-n-up. i DiD a few things that cost me a million (almost) dollars. i feel good about it, i trust them and will go there forEVER! thankU Tammy
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DJ
you are a bit expensive
you are a bit expensive
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Mrsgreen
Fast friendly service
Fast friendly service
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EL
I have never had any problems with the staff or their knowledge of their job. I have never been pressured and they are quick and ...
I have never had any problems with the staff or their knowledge of their job. I have never been pressured and they are quick and thorough
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JBenn1234
Andre was very knowledgeable and answered all of my questions. His staff was very friendly and thorough as well.
Andre was very knowledgeable and answered all of my questions. His staff was very friendly and thorough as well.
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DeWinter Staunton
I spent 166.19 and only planed to get basic oil change. The store manager was very clear and honest about what I needed to get d ...
I spent 166.19 and only planed to get basic oil change. The store manager was very clear and honest about what I needed to get done to my Explorer and I was sold on his expert advice. and I am not and easy sell, tell him to keep up the good work. P.S I should know his name but don't he has waited
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Brian S.
Very professional. Very fast - 10 min.
Very professional. Very fast - 10 min.
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David J
great, quick service
great, quick service
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PatA
Had my oil change and received recommendations for other things that may need attention.
Had my oil change and received recommendations for other things that may need attention.
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sk
It was fast, professional and friendly service.
It was fast, professional and friendly service.
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Stacey L.
Competitors include tire rotation for free
Competitors include tire rotation for free
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Michae
Fast courteous service
Fast courteous service
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Ray Ray
Tech had plenty of knowledge and he was very thorough
Tech had plenty of knowledge and he was very thorough
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Flyerof77
Michael was very polite and explained my options clearly. He was able to get the oil change done quickly and with little fuss. ...
Michael was very polite and explained my options clearly. He was able to get the oil change done quickly and with little fuss. I have been using Valvoline centers for awhile, but this was my first visit here. I will return.
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4cyl 2.2L Vortec
The Technician was friendly, and knew what he was talking about. He talked to me not at me
The Technician was friendly, and knew what he was talking about. He talked to me not at me
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Anonymous
I feel so comfortable with you guys i used to go to tire plus and other places but you the best oil and the greatest! That’s why ...
I feel so comfortable with you guys i used to go to tire plus and other places but you the best oil and the greatest! That’s why I always come to you guys and fast service
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GM
As Expected, no surprises
As Expected, no surprises
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Hildy
They were knowledgeable , courteous , and professional and I would highly go again and recommend their services to anyone ...
They were knowledgeable , courteous , and professional and I would highly go again and recommend their services to anyone ...
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Tom D
Quick and efficient service
Quick and efficient service
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Allison
It's an oil change I really liked the guy who did the oil change.
It's an oil change I really liked the guy who did the oil change.
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Laverne1
The young men at this location definitely showed their customer service skills. Highly appreciated
The young men at this location definitely showed their customer service skills. Highly appreciated
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Martin S.
The service was fast and the technicians were helpful and knowledgeable.
The service was fast and the technicians were helpful and knowledgeable.
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Kell
The price for the most basic oil change was much higher than I’ve ever seen. Therefore, only after denying service due to this r ...
The price for the most basic oil change was much higher than I’ve ever seen. Therefore, only after denying service due to this reason, I was offered $15 off and accepted that which came out to be a little over the price I am used to paying for an oil change.
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sarah L
The service was so quick! Everything was communicated clearly and they were very efficient.
The service was so quick! Everything was communicated clearly and they were very efficient.
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Kim
They check everything not just your oil an they let you know if there is a problem with that you might have to get checked
They check everything not just your oil an they let you know if there is a problem with that you might have to get checked
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DeeDee
Very professional, friendly, and helpful.
Very professional, friendly, and helpful.
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Tonecapone
Jus did a good job
Jus did a good job
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Diane M.
All gentlemen there were very friendly.
All gentlemen there were very friendly.
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Lady Love
The staff (Taylor, Joseph, Michael) were very friendly and knowledgeable about the services i needed, answering all questions to ...
The staff (Taylor, Joseph, Michael) were very friendly and knowledgeable about the services i needed, answering all questions to where i could understand even the ones i felt were "dumb questions"!!
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Janice W
Fast Service, professional staff , and teamwork equals a job well done!!
Fast Service, professional staff , and teamwork equals a job well done!!
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M C
I go to this location for all my oil changes and services they provide. Its always a good experience.
I go to this location for all my oil changes and services they provide. Its always a good experience.
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