Store Locator > Oregon > Eugene > Oil Change West 11th
Open to serve you with drive-thru, stay-in-your-car oil changes

Oil Change West 11th

3804 w. 11th avenue eugene, OR 97402
Directions
(541) 686-3246
Map | Coupons | Services | Careers
Hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 7:30am - 6:00pm
Sunday 8:30am - 5:00pm
Reviews
ASST. MAMANGER GREETED ME AND INQUIRED WHAT SERVICE I WAS HERE FOR AND WHAT THE APROX. TIME WAIT WOULD BE. HE WAS EXTREMELY FRIENDLY.
★★★★★
★★★★★
JIM S
March 17, 2023
Efficient, nice staff. Courteous. Provided good explanations. Positive attitudes that seemed genuine. Can't remember names but this was at about 930 am on Thursday at w. 11th location.
★★★★★
★★★★★
JeniC
March 16, 2023
Friendly, fast, efficient service.
★★★★★
★★★★★
Sireina
March 11, 2023
Friendly staff and great service.
★★★★★
★★★★★
BDol
March 10, 2023
Everyone was very knowledgeable. In and out very quick.
★★★★★
★★★★★
KPound
March 8, 2023
No issues at all
★★★★★
★★★★★
Curt
March 8, 2023
Customer service needs some work. The person I interacted with was not very friendly and it was obvious that he did not want to be there.
★★★★★
★★★★★
Anonymous
March 3, 2023
Thank you for the good service
★★★★★
★★★★★
Eva E
February 27, 2023
Great service, no pressure and good prices.
★★★★★
★★★★★
PatJr
February 25, 2023
I always feel an element of safety when I leave Valvoline Services. If I can get personal......I am 79 years old. My husband has Alzheimer's so I have taken over the responsibility for car maintenance. We have a Jeep, a Buick Cascada and a Dodge Pleasure Way van. I get an oil change etc. each January for these vehicles. I am trusting Valvoline o do the right thing for all 3 vehicles. Peace of mind for me.
★★★★★
★★★★★
AMA
February 24, 2023
It was fine. I miss the windshield washing service.
★★★★★
★★★★★
The K.
February 21, 2023
Oil was changed in my daughter’s Civic, uneventful. Sent on our way, then headed to highway. Once on highway at 55mph, started to hear a metal scraping. Pulled over, and observed the oil skid plate was dragging on the ground and bolts were missing. It could’ve easily flown off the undercarriage, hit a tire, and caused a high speed wreck.We called the store and waited on hold for 5+ minutes, but no answer. Drove back to store at 35 mph. We were greeted and I calmly explained what had happened. We waited for the truck ahead to finish its service then were instructed to pull into the bay. Was told that 4 bolts were missing when we were serviced earlier in the am; I shared that this should have been explained to me at time of service (we hadn’t had any issues with the undercarriage for the 6 months since the last service). Mention was made that they’d zip tie the plate; I respectfully shared that I would like the actual bolts installed instead of zip ties. Bolts were installed.No apology was made; simply told that the bolts were missing in the first place.
★★★★★
★★★★★
Steve M
February 19, 2023
FastWell doneThey are very well trained.
★★★★★
★★★★★
Max L
February 19, 2023
The car in front of me was taking longer than normal and they explained why to me. Made me feel like they would do same for me if I needed the same.
★★★★★
★★★★★
D Dunlap
February 18, 2023
The guy mistakenly entered in the wrong mileage for my car. My car had 9,700 miles on it but he entered it as 97,000 so the sticker they gave me for my next oil change was inaccurate and he wouldn’t fix it.
★★★★★
★★★★★
JB
February 18, 2023
Problem Free - I got what I ask for - I found a time with no wait line so I got right in.
★★★★★
★★★★★
M in Oregon
February 16, 2023
Great staff, very friendly. Kept me in the know by telling me the wait time. Checked everything thoroughly and filled my tires to hue right pressure. Very professional and made sure I was aware of upcoming recommended service. Will always come back because of the professional work and attitude! Keep up the great work!
★★★★★
★★★★★
Dave D
February 11, 2023
I was not getting cellular reception in my car to get a coupon so I got out of my car and got connected emediatly but was told by the manager hey you can't get out of your car and we don't have a waiting room . I got in my car and showed the coupon. Kinda rude
★★★★★
★★★★★
Tronx
February 8, 2023
Very fast and professional.
★★★★★
★★★★★
In and out in the middle of the week
February 8, 2023
Always a pleasant visit,
★★★★★
★★★★★
Penny
February 8, 2023

4.6 Star Customer Rating

Based on a survey of over 250,000 Valvoline Instant Oil Change℠ customers annually

Coupons

$ 5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 04/20/2023
Email Text Print Save to Photo
Offer Disclaimer
$ 7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 04/20/2023
Email Text Print Save to Photo
Offer Disclaimer

Reviews

ASST. MAMANGER GREETED ME AND INQUIRED WHAT SERVICE I WAS HERE FOR AND WHAT THE APROX. TIME WAIT WOULD BE. HE WAS EXTREMELY FRIENDLY.
★★★★★
★★★★★
JIM S
March 17, 2023
Efficient, nice staff. Courteous. Provided good explanations. Positive attitudes that seemed genuine. Can't remember names but this was at about 930 am on Thursday at w. 11th location.
★★★★★
★★★★★
JeniC
March 16, 2023
Friendly, fast, efficient service.
★★★★★
★★★★★
Sireina
March 11, 2023
Friendly staff and great service.
★★★★★
★★★★★
BDol
March 10, 2023
Everyone was very knowledgeable. In and out very quick.
★★★★★
★★★★★
KPound
March 8, 2023
No issues at all
★★★★★
★★★★★
Curt
March 8, 2023
Customer service needs some work. The person I interacted with was not very friendly and it was obvious that he did not want to be there.
★★★★★
★★★★★
Anonymous
March 3, 2023
Thank you for the good service
★★★★★
★★★★★
Eva E
February 27, 2023
Great service, no pressure and good prices.
★★★★★
★★★★★
PatJr
February 25, 2023
I always feel an element of safety when I leave Valvoline Services. If I can get personal......I am 79 years old. My husband has Alzheimer's so I have taken over the responsibility for car maintenance. We have a Jeep, a Buick Cascada and a Dodge Pleasure Way van. I get an oil change etc. each January for these vehicles. I am trusting Valvoline o do the right thing for all 3 vehicles. Peace of mind for me.
★★★★★
★★★★★
AMA
February 24, 2023
It was fine. I miss the windshield washing service.
★★★★★
★★★★★
The K.
February 21, 2023
Oil was changed in my daughter’s Civic, uneventful. Sent on our way, then headed to highway. Once on highway at 55mph, started to hear a metal scraping. Pulled over, and observed the oil skid plate was dragging on the ground and bolts were missing. It could’ve easily flown off the undercarriage, hit a tire, and caused a high speed wreck.We called the store and waited on hold for 5+ minutes, but no answer. Drove back to store at 35 mph. We were greeted and I calmly explained what had happened. We waited for the truck ahead to finish its service then were instructed to pull into the bay. Was told that 4 bolts were missing when we were serviced earlier in the am; I shared that this should have been explained to me at time of service (we hadn’t had any issues with the undercarriage for the 6 months since the last service). Mention was made that they’d zip tie the plate; I respectfully shared that I would like the actual bolts installed instead of zip ties. Bolts were installed.No apology was made; simply told that the bolts were missing in the first place.
★★★★★
★★★★★
Steve M
February 19, 2023
FastWell doneThey are very well trained.
★★★★★
★★★★★
Max L
February 19, 2023
The car in front of me was taking longer than normal and they explained why to me. Made me feel like they would do same for me if I needed the same.
★★★★★
★★★★★
D Dunlap
February 18, 2023
The guy mistakenly entered in the wrong mileage for my car. My car had 9,700 miles on it but he entered it as 97,000 so the sticker they gave me for my next oil change was inaccurate and he wouldn’t fix it.
★★★★★
★★★★★
JB
February 18, 2023
Problem Free - I got what I ask for - I found a time with no wait line so I got right in.
★★★★★
★★★★★
M in Oregon
February 16, 2023
Great staff, very friendly. Kept me in the know by telling me the wait time. Checked everything thoroughly and filled my tires to hue right pressure. Very professional and made sure I was aware of upcoming recommended service. Will always come back because of the professional work and attitude! Keep up the great work!
★★★★★
★★★★★
Dave D
February 11, 2023
I was not getting cellular reception in my car to get a coupon so I got out of my car and got connected emediatly but was told by the manager hey you can't get out of your car and we don't have a waiting room . I got in my car and showed the coupon. Kinda rude
★★★★★
★★★★★
Tronx
February 8, 2023
Very fast and professional.
★★★★★
★★★★★
In and out in the middle of the week
February 8, 2023
Always a pleasant visit,
★★★★★
★★★★★
Penny
February 8, 2023

Services at this Location

Welcome. The West 11Th Valvoline Instant Oil Change is located approximately 4 miles west of University of Oregon near the intersection of Bailey Hill Rd. and W. 11th across from Hampton Inn.

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Valvoline Instant Oil Change

From the store manager

Welcome. The West 11Th Valvoline Instant Oil Change is located approximately 4 miles west of University of Oregon near the intersection of Bailey Hill Rd. and W. 11th across from Hampton Inn.

about valvoline instant oil change℠ West 11th

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 3804 W. 11th Avenue in Eugene, OR. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends in Eugene? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

Technicians Trained on ASE-Accredited Program

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-accredited program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your West 11th Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 3804 W. 11th Avenue your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (541) 686-3246.

Communities served: Eugene, West Eugene, Danebo, Veneta
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18 Point Check OCH
4.6 out of 5 Stars
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