Open to serve you with drive-thru, stay-in-your-car oil changes

Oil Change West 11th

3804 W. 11th Avenue eugene, OR 97402
Directions
(541) 686-3246
Hours
Saturday 8:00am - 6:00pm
Sunday 8:30am - 5:00pm
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Reviews
Quick service knowledgeable staff
Tampapc
March 1, 2021
The staff was professional and personable. The service was quick and thorough.
Jamie G
February 19, 2021
Fast service. Was able to stay in vehicle w my kids. Got to watch on canera all the work being done
Josh F
February 19, 2021
The person who helped me was extremely nice. One of the coworkers seemed to be in a bad mood and the person helping me kept his cool!
Anonymous
February 10, 2021
Things were explained very well
Brian J
February 10, 2021
There were four employees working on my car at once, and they were talking about me like I couldn't hear what they were saying. The upselling was rude and repetitive, the prices are outrageous, and the diagnostic test they did on my battery was highly inaccurate. I purchased a brand new battery two weeks ago from AAA, which I observed being tested at the time it was installed. It is in perfect condition. I was told that it is a dud and I should have it replaced. I had it retested. It is still in perfect condition.
Cassandra
March 2, 2021
The company needs to do something else besides have employees stand less than 6 feet away from the vehicle and require a customer to keep the window open so they can talk about recommendations which I am not interested in hearing. Everyone was masked but this fails in safety precautions and security.
C. Mom
February 27, 2021
When I arrived, both bays were full and two other cars were waiting, so I waited back a bit, to see which line was better. The waiting was not the problem, but one of the staff came out and seemed irritated as he waved me into a line. He then scolded me for not notifying the staff that I was there and told me that a car had pulled in and left, because I was parked out of the line. He told me I could have rung the bell, of which I was not aware. I felt demeaned and angry. I almost left, but wanted to tell him of my distress. However, the person I told, said that he was not the same person. The other staff were busy and courteous; however the experience soured me for the day and I will not return to that facility...n
mythn43
February 27, 2021
Everything met my expectations
Roger
February 9, 2021
Professional service. Good communication.
Bill G.
February 8, 2021
They let me know about some specific issues and what they could do to help, and also what I should see my mechanic about, were very friendly and kind, my car was overdue, had kind of lost track during the pandemic, they were respectful about it.
Ken E.
February 8, 2021
They quickly replaced my headlight bulb at a reasonable price. While I was there, they checked my oil level and topped off my windshield washer fluid. I love you guys!
Bella R.
February 3, 2021
Went there after work and was in and out in 15 minutes.
Gorgoroth
February 1, 2021
The guys were very fast and efficient. They got me in and out of there fast.
Carmela f
February 1, 2021
The guys were great. We had a good laugh at “turn your engine all the way on.” I replied...as opposed to what exactly? Lol
KT
February 1, 2021
Wonderfully charismatic servicemen. Quick and efficient work completed. Great teamwork witnessed between servicemen. Covid protocol compliant. Transparency in work actions being taken and suggestions for additional services not offered by that location. Excellent experience.
Stina O
January 30, 2021
The two texts that helped me were amazingly friendly and kind.
Trish
January 30, 2021
I've been coming here for years very satisfied with the employees and the service they provide with a smile
Krystina
January 29, 2021
The biggest thing here, was they did not pressure me into additional services. Even if I did need them at some point. I honestly dread getting my oil changed due to the pressuring of getting more service done, then it’s almost like they make me feel bad if I don’t . This location and Team were friendly and professional. The manager was very upbeat, professional and knowledgeable. I will be coming back soon for a new battery. Thanks
AJ
January 26, 2021
Service was decent. Nothing to complain about but not a lot to brag about either. Wasn’t my best experience, certainly not my worst.I’ll be back.
Kyle T
January 24, 2021
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

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Coupons

$ 5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 04/06/2021
Email Text Print Save to Photo
$ 7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 04/06/2021
Email Text Print Save to Photo

Reviews

Quick service knowledgeable staff
Tampapc
March 1, 2021
The staff was professional and personable. The service was quick and thorough.
Jamie G
February 19, 2021
Fast service. Was able to stay in vehicle w my kids. Got to watch on canera all the work being done
Josh F
February 19, 2021
The person who helped me was extremely nice. One of the coworkers seemed to be in a bad mood and the person helping me kept his cool!
Anonymous
February 10, 2021
Things were explained very well
Brian J
February 10, 2021
There were four employees working on my car at once, and they were talking about me like I couldn't hear what they were saying. The upselling was rude and repetitive, the prices are outrageous, and the diagnostic test they did on my battery was highly inaccurate. I purchased a brand new battery two weeks ago from AAA, which I observed being tested at the time it was installed. It is in perfect condition. I was told that it is a dud and I should have it replaced. I had it retested. It is still in perfect condition.
Cassandra
March 2, 2021
The company needs to do something else besides have employees stand less than 6 feet away from the vehicle and require a customer to keep the window open so they can talk about recommendations which I am not interested in hearing. Everyone was masked but this fails in safety precautions and security.
C. Mom
February 27, 2021
When I arrived, both bays were full and two other cars were waiting, so I waited back a bit, to see which line was better. The waiting was not the problem, but one of the staff came out and seemed irritated as he waved me into a line. He then scolded me for not notifying the staff that I was there and told me that a car had pulled in and left, because I was parked out of the line. He told me I could have rung the bell, of which I was not aware. I felt demeaned and angry. I almost left, but wanted to tell him of my distress. However, the person I told, said that he was not the same person. The other staff were busy and courteous; however the experience soured me for the day and I will not return to that facility...n
mythn43
February 27, 2021
Everything met my expectations
Roger
February 9, 2021
Professional service. Good communication.
Bill G.
February 8, 2021
They let me know about some specific issues and what they could do to help, and also what I should see my mechanic about, were very friendly and kind, my car was overdue, had kind of lost track during the pandemic, they were respectful about it.
Ken E.
February 8, 2021
They quickly replaced my headlight bulb at a reasonable price. While I was there, they checked my oil level and topped off my windshield washer fluid. I love you guys!
Bella R.
February 3, 2021
Went there after work and was in and out in 15 minutes.
Gorgoroth
February 1, 2021
The guys were very fast and efficient. They got me in and out of there fast.
Carmela f
February 1, 2021
The guys were great. We had a good laugh at “turn your engine all the way on.” I replied...as opposed to what exactly? Lol
KT
February 1, 2021
Wonderfully charismatic servicemen. Quick and efficient work completed. Great teamwork witnessed between servicemen. Covid protocol compliant. Transparency in work actions being taken and suggestions for additional services not offered by that location. Excellent experience.
Stina O
January 30, 2021
The two texts that helped me were amazingly friendly and kind.
Trish
January 30, 2021
I've been coming here for years very satisfied with the employees and the service they provide with a smile
Krystina
January 29, 2021
The biggest thing here, was they did not pressure me into additional services. Even if I did need them at some point. I honestly dread getting my oil changed due to the pressuring of getting more service done, then it’s almost like they make me feel bad if I don’t . This location and Team were friendly and professional. The manager was very upbeat, professional and knowledgeable. I will be coming back soon for a new battery. Thanks
AJ
January 26, 2021
Service was decent. Nothing to complain about but not a lot to brag about either. Wasn’t my best experience, certainly not my worst.I’ll be back.
Kyle T
January 24, 2021

Welcome. The West 11Th Valvoline Instant Oil Change is located approximately 4 miles west of University of Oregon near the intersection of Bailey Hill Rd. and W. 11th across from Hampton Inn.

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From the store manager

Welcome. The West 11Th Valvoline Instant Oil Change is located approximately 4 miles west of University of Oregon near the intersection of Bailey Hill Rd. and W. 11th across from Hampton Inn.

about valvoline instant oil change℠ West 11th

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 3804 W. 11th Avenue in Eugene, OR. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends at Eugene? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

Technicians Trained on ASE-Accredited Program

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-accredited program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your West 11th Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 3804 W. 11th Avenue your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (541) 686-3246.

Communities served: Eugene, West Eugene, Danebo, Veneta
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