RECENT REVIEWS
4.4(1036 reviews)
2018 S.
3/20/2025
5.0 out of 5.0
Efficient AND effective. Not short on employees. Cared about outcome.
2009 T.
1/19/2025
5.0 out of 5.0
I always get great customer service.
2014 C.
11/1/2023
1.0 out of 5.0
Horrible. One of the service members tried to have me pay for the most expensive oil change, until I gave her the impression I would take my vehicle elsewhere, only then she lowered the price. However, everyone besides her were professional. I don't appreciate establishments trying to milk money from their clients.
Valvoline Instant Oil Change
Hello! Thanks for taking a moment to reach out to us about your experience. We apologize for the missed opportunity to better communicate and serve you during your visit. An important point that must be made, is the engine in your vehicle requires dexos oil (full synthetic) per the manufacture. Our goal is to guide our guests into making the best decision for their vehicle, and this information can be found in your owner's manual.
Additionally, while we do not customarily have coupons available in store - we invite our guests to call or check the web for available promotions before their service! As a tip, call the store number at (503) 665-0925 and press option 2 for current promotional offers.
If you have any other questions or concerns, please do not hesitate to reach out to the Customer Care team via live chat at VIOC.com or by phone at 800-327-8242 option 4 and reference CS0749931.
