Hillsboro

Everybody was great and very courteous and knowledgeable

Everybody was great and very courteous and knowledgeable

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I had to pay with a check. Before they processed my check, who knows when they received a check from someone else? They gladly a ...

I had to pay with a check. Before they processed my check, who knows when they received a check from someone else? They gladly accepted it and figured it out.

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The Valvoline on TV HWY is the only one I like to go to (Prior to that Oil Can Henry), as they provide a consistent great experi ...

The Valvoline on TV HWY is the only one I like to go to (Prior to that Oil Can Henry), as they provide a consistent great experience every time and the wait is not too long. Keep up the great work!

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Very knowledgeable service personnel and quick service.

Very knowledgeable service personnel and quick service.

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The service technician walked me through possible additional services, gave me the pros and cons and expected timing of each, an ...

The service technician walked me through possible additional services, gave me the pros and cons and expected timing of each, and did not pressure me. We agreed to delay many optional services, but did add on one addition during our discussion

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Can always improve. I keep it real. They did the best without being "perfect"

Can always improve. I keep it real. They did the best without being "perfect"

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The guys were polite and nice to us. Have us a cup of water. Cameron was helpful inputting are information quickly. I was amused ...

The guys were polite and nice to us. Have us a cup of water. Cameron was helpful inputting are information quickly. I was amused at how fast these guys can talk! Will go back again!

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Fast enough I can change my oil on my lunch break

Fast enough I can change my oil on my lunch break

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Mainly the lack of pressure to pay for more services.

Mainly the lack of pressure to pay for more services.

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Your staff is quick and courteous

Your staff is quick and courteous

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The oil change itself was fine. I just needed to have it done. The conversation of the employees was unprofessional. I had my sl ...

The oil change itself was fine. I just needed to have it done. The conversation of the employees was unprofessional. I had my sleeping 6 month old in the back of the car and an employee didn’t understand why people brought their kids in or went and got an oil change when they were on there break. He justified the loudness due to another customer asking them to be quiet (told in 3rd person to me ) that their group was loud and friendly. I was too tired to say anything but I just asked if he had kids?! Not the best conversation you can have especially when you just want to get your oil changed and go about your day. He also was talking so fast I couldn’t understand what he was saying. Slow down. They took off my caps to my tires because I wasn’t sure if they had nitrogen in them. And than when I was I asked what I should do with it he was like whatever you want. Some people just keep them but the tone was defensive. The manager told me about his child custody case in WA. All that was just awkward, unnecessary, and I felt like I was talking to some young adults who needed to have some better management and direction on professionalism.

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I loved how fast they were and how nice and kind they are. Very skilled people and hard workes! Enjoy being around them every ti ...

I loved how fast they were and how nice and kind they are. Very skilled people and hard workes! Enjoy being around them every time. They remember my name as I am frequent and makes me feel good!

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The entire crew did an amazing job and worked positively well as a team. John does a great job managing the team.

The entire crew did an amazing job and worked positively well as a team. John does a great job managing the team.

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John the Manager, Cameron, and Justin were truly fantastic. They went above and beyond to help me get my car taken care of and t ...

John the Manager, Cameron, and Justin were truly fantastic. They went above and beyond to help me get my car taken care of and their attitude and attention to detail was phenomenal!

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Awesome Upbeat Professional Crew.No high pressure sales efforts for things I don't need.I trust this store.

Awesome Upbeat Professional Crew.No high pressure sales efforts for things I don't need.I trust this store.

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I cannot remember the associate’s name but the gentlemen who helped me was very professional and friendly. He was clearly very k ...

I cannot remember the associate’s name but the gentlemen who helped me was very professional and friendly. He was clearly very knowledgeable and he didn’t make me feel pressured to buy any service. I got my oil changed and my transmission fluid flushed and replaced. I’m satisfied with my service and experience. I would 100% recommend this location to anyone needing your services. Thank you for you what you do.Ashley

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Very nice, professional and punctual staff

Very nice, professional and punctual staff

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Professional courteous service. Technician ensured I was able to use groupon I purchased when the voucher would not scan.

Professional courteous service. Technician ensured I was able to use groupon I purchased when the voucher would not scan.

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Good, fast and efficient

Good, fast and efficient

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The facility was clean and the employees are all friendly and professional, it was clear they understood exactly what they neede ...

The facility was clean and the employees are all friendly and professional, it was clear they understood exactly what they needed to do. Also I like that I can stay in my car not have to sit in a waiting room especially during the winter and it's cold and flu season.

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The team assisting me included one in-training staff member (Elijah), one regular staffer (Justin), and a supervisor (John?). I ...

The team assisting me included one in-training staff member (Elijah), one regular staffer (Justin), and a supervisor (John?). I supervise a staff of 42, and regularly train people, and John very much impressed me by how he was training and interacting with both his staff and me. I very much commend his leadership and professionalism. Whatever he's being paid, he deserves more. Justin was also great. Elijah was new, and being trained with respect and great competence. It all made me feel better about Valvoline. If this is the kind of people your company has, kudos!

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The men their were very informative and very informative in their service.

The men their were very informative and very informative in their service.

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customer service rep was great

customer service rep was great

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Excellent customer service and knowledgeable staff

Excellent customer service and knowledgeable staff

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Seriously the best experience I’ve had getting my oil changed. The staff was sooo friendly and made sure I felt comfortable with ...

Seriously the best experience I’ve had getting my oil changed. The staff was sooo friendly and made sure I felt comfortable with everything they were doing. They were super knowledgeable and let me know every step. Will definitely return to this location even though I have a closer location to my house. It’s worth the drive!! :)

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the technicians seemed more like people than corporate drones, and that means a lot to a person like me.

the technicians seemed more like people than corporate drones, and that means a lot to a person like me.

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I have always had excellent service from both Oil Can Henry and now its successor, Valvoline.

I have always had excellent service from both Oil Can Henry and now its successor, Valvoline.

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I'd say that I was a little bit disappointed with the fact that we weren't told that they would be taking our car keys during th ...

I'd say that I was a little bit disappointed with the fact that we weren't told that they would be taking our car keys during the process, so nobody recommended for example that we rolled down our windows when it was 80• outside.

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The crew was communicating well with me and each other.

The crew was communicating well with me and each other.

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been going to this location for a while. Guys are always pleasant and don't pressure.

been going to this location for a while. Guys are always pleasant and don't pressure.

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I was greeted by john upon my arrival and he was very nice to me asking what type of service I would like and then told be about ...

I was greeted by john upon my arrival and he was very nice to me asking what type of service I would like and then told be about the other services I might need to want to look into getting. I went along and got some other services done as well, and afterwards he made sure I didn't have any questions or concerns and sent me on my way. Overall very fast and friendly

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Not only did they help with what I needed but also more I learned something new that day.

Not only did they help with what I needed but also more I learned something new that day.

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Always quick, courteous service. Good value. No pressure on the upsell.

Always quick, courteous service. Good value. No pressure on the upsell.

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The service representatives and manager were very professional and offered needed services for much less than quoted by the deal ...

The service representatives and manager were very professional and offered needed services for much less than quoted by the dealership. I took advantage of some of those, and will have more done at Valvoline in the future. The whole experience was pleasant and I have already recommended your services to friends.

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Very friendly staff. Service I needed was completed.

Very friendly staff. Service I needed was completed.

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As always, the crew was very professional and friendly. attentive to the needs of my vehicle and quick. I have always been happy ...

As always, the crew was very professional and friendly. attentive to the needs of my vehicle and quick. I have always been happy with my experience and am willing to pay a little more for something i need to have done for an experience like this. The competition is far below and i don't trust them.

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The people were great. The reason I checked not likely on telling someone about my service is I am not that kind of a person. Th ...

The people were great. The reason I checked not likely on telling someone about my service is I am not that kind of a person. The service was excellent.

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The manager John was absolutely incredible. Very attentive and active. Made me feel welcome and comfortable with the services ...

The manager John was absolutely incredible. Very attentive and active. Made me feel welcome and comfortable with the services being gone to my vehicle. I’ve never seen a manager work so hard. He is a tremendous asset to your company. I would have liked to see an option to add a tip for the great work John and the staff do.

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Courteous and professional servoce

Courteous and professional servoce

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The guys were awesome, very friendly and professional. Found me a coupon and saved me a few bucks too and that topped it all off ...

The guys were awesome, very friendly and professional. Found me a coupon and saved me a few bucks too and that topped it all off!

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The manager is exceptional and only reason I take my vehicle here every time

The manager is exceptional and only reason I take my vehicle here every time

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it was nice they were fast of getting the cars and trucks out

it was nice they were fast of getting the cars and trucks out

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The employees were very nice and took care of what I needed done in a timely manner.

The employees were very nice and took care of what I needed done in a timely manner.

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- comprehensive service- knowledgable staff- efficient, despite the large volume of tasks done- Cam cleaned the leaves from unde ...

- comprehensive service- knowledgable staff- efficient, despite the large volume of tasks done- Cam cleaned the leaves from under my hood, which was unexpected and very kind

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they got the job done in a timely manner w/o any issues

they got the job done in a timely manner w/o any issues

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John and his crew did goodas usual. 👍🤔

John and his crew did goodas usual. 👍🤔

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The manager John is doing a great job with the new people on his crew

The manager John is doing a great job with the new people on his crew

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My wife took the truck in and had no complaints also seemed relatively happy. If mama's happy...then, I'm highly satisfied!!

My wife took the truck in and had no complaints also seemed relatively happy. If mama's happy...then, I'm highly satisfied!!

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The Staff there were awesome, knowledgeable, and very friendly to me

The Staff there were awesome, knowledgeable, and very friendly to me

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Oil types price was more than previous visit

Oil types price was more than previous visit

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Service was fast and technicians seemed to know what they were doing. The original price quoted was $64.99, but I had a $15.00 o ...

Service was fast and technicians seemed to know what they were doing. The original price quoted was $64.99, but I had a $15.00 off coupon from Jiffy Lube which was accepted. If the coupon had not been accepted, the price would have been too high and I would have gone elsewhere.The attendants were very friendly.

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The manager John and his crew always take good care of my car! Always so friendly! John is always so positive with his team whil ...

The manager John and his crew always take good care of my car! Always so friendly! John is always so positive with his team while working on cars! Because of this team I always stop by this location to get my oil changed! I trust them fully!

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I forgot the specific names of the people who helped me but they were awesome! Got my oil and battery replaced before a long dri ...

I forgot the specific names of the people who helped me but they were awesome! Got my oil and battery replaced before a long drive with speed and great customer service! These people are awesome and deserve a pizza party!

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The staff was great, it went very quickly!

The staff was great, it went very quickly!

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John the Manager and the rest of the guys are always friendly, fast and efficient.

John the Manager and the rest of the guys are always friendly, fast and efficient.

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Knowledgeable and friendly staff

Knowledgeable and friendly staff

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Ethan, Justin & Jackson were professional and courteous. They identified micro cracks in my fan belt which I wouldn’t of noticed ...

Ethan, Justin & Jackson were professional and courteous. They identified micro cracks in my fan belt which I wouldn’t of noticed otherwise. And thankfully they had a replacement in stock. However I think $90 for a replacement belt is a bit of an overcharge for the company to charge customers. But overall it was a pleasant visit and I will probably return for my next oil change.

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Friendly and fast

Friendly and fast

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Knowledgeable, courteous, and friendly staff.

Knowledgeable, courteous, and friendly staff.

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The service rep was very sincere and knowledgeable

The service rep was very sincere and knowledgeable

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Quick in and out service , very friendly

Quick in and out service , very friendly

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so fast, efficient, and friendly. They treat me with the utmost respect and politely answer questions.

so fast, efficient, and friendly. They treat me with the utmost respect and politely answer questions.

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quick, friendly, efficient

quick, friendly, efficient

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WES IS THE BEST. He has such a great personality and he single-handedly made this the best oil change experience I’ve ever had. ...

WES IS THE BEST. He has such a great personality and he single-handedly made this the best oil change experience I’ve ever had. Justin and Daniel also did AMAZING work on my car in a time-effificent manner. I love Wes, I’m never going to Jiffy Lube again and I’M COMING BACK FOR WESLEY!!!

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Jon, my CSR at the tv hwy location in Hillsboro was awesome, great advisor and went out of his way to explain and recommend serv ...

Jon, my CSR at the tv hwy location in Hillsboro was awesome, great advisor and went out of his way to explain and recommend services for my car. Entire crew that I had were amazing as the rest of the crew was having fun while getting it done fast.

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Friendly service delivered efficiently and quickly, with no pressure or unwanted sales pitch.

Friendly service delivered efficiently and quickly, with no pressure or unwanted sales pitch.

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John and his team were amazing, fast, and honest. John told me what he suggested for my car and I fully trusted him. John has gr ...

John and his team were amazing, fast, and honest. John told me what he suggested for my car and I fully trusted him. John has great customer service. First time getting an oil change and definitely coming back to this location because of John! Thanks again!!!

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The working Staff, all of them that worked with me, were very congenial and nice. I wish I could remember their names. They are ...

The working Staff, all of them that worked with me, were very congenial and nice. I wish I could remember their names. They are to be complimented for their smooth, rapid, professional and the expeditious service that they performed on my car. It is too bad the one gentleman needed shoulder surgery but was not able to take the 18 months needed for the surgery and recovery. My own brother endured the same procedure and it improved his work performance tremendously at the work place.Thank You for the Amazing work that you performed on my car.

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The service is always great and choices are clearly explained. The staff is friendly and helpful. Your location is very convenie ...

The service is always great and choices are clearly explained. The staff is friendly and helpful. Your location is very convenient as well for me. I don't feel pressured to buy more than I need. I like the camera coverage. The only other place that I have gone to is Jiffy Lube. I prefer being in my car and seeing what is going on and I like the people at Valvoline better.

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The service great and all the guys working were friendly and didn't pressure me to buy more which has happened in the past.

The service great and all the guys working were friendly and didn't pressure me to buy more which has happened in the past.

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Extremely friendly staff! Management was especially friendly and was trying to get me the best deal possible

Extremely friendly staff! Management was especially friendly and was trying to get me the best deal possible

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It was a good service but don’t always give top marks

It was a good service but don’t always give top marks

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The technician who took care of our car was very nice and efficient. He was wanted to get us in and of there I love the fast bu ...

The technician who took care of our car was very nice and efficient. He was wanted to get us in and of there I love the fast but great service

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I was highly satisfied due to John the managers service with me my entire stay. He kept me updated and informed about everything ...

I was highly satisfied due to John the managers service with me my entire stay. He kept me updated and informed about everything that was going on with my vehicle.

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They were friendly, knowledgeable. I laughed.

They were friendly, knowledgeable. I laughed.

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Always do great work, getting things done in a timely manner.

Always do great work, getting things done in a timely manner.

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Professional service. Thank you...

Professional service. Thank you...

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I have always received good service from this place and will return.

I have always received good service from this place and will return.

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I was highly satisfied because I was on a time crunch and I had my oil changed while in my car and I was out and about in 20 min ...

I was highly satisfied because I was on a time crunch and I had my oil changed while in my car and I was out and about in 20 minutes. They had everything finished and allowed me to get to work on time. If it weren’t for them I don’t know what I would’ve done or who else I would’ve trusted w my car

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The assistant manager was very pleasant and personable.

The assistant manager was very pleasant and personable.

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This is the only place I take my car to get serviced and very satisfied

This is the only place I take my car to get serviced and very satisfied

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I didn’t feel pressured to buy the different services you provide, but I did feel bombarded by options.

I didn’t feel pressured to buy the different services you provide, but I did feel bombarded by options.

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John and his team always do an amazing job!!

John and his team always do an amazing job!!

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I appreciate John's (the Manager) enthusiasm and attention to detail!

I appreciate John's (the Manager) enthusiasm and attention to detail!

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Always great service and clear communication from the managers

Always great service and clear communication from the managers

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Promptly performed the requested service.

Promptly performed the requested service.

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For many years, Aloha Jiffy Lube was my favorite. After a change in ownership, they have proven several times to not be trustwo ...

For many years, Aloha Jiffy Lube was my favorite. After a change in ownership, they have proven several times to not be trustworthy. (The first time or two, I thought it could be an honest mistake, but after the third time, I don't believe it's honest.) It seemed like this shop was new in the neighborhood, and I decided to give them a chance to give excellent service. Even though I saw an Oil Can Henry's symbol on the building (& I had a bad experience with OCH in the past) I tried it, and the service was very impressive. This is my new favorite shop, and I've already told my family.

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Loved the staff, very open and honest and made my oil change very simple! 10/10 service and quality

Loved the staff, very open and honest and made my oil change very simple! 10/10 service and quality

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The people where very nice and helpfull.They explained things to me.

The people where very nice and helpfull.They explained things to me.

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The camera facing the technician was partially obstructed and the video feed was greatly delayed. One of the techs on the floor ...

The camera facing the technician was partially obstructed and the video feed was greatly delayed. One of the techs on the floor was bent down talking to the tech working under the car, obviously about my vehicle and when I inquired what was going on, I was dismissed. The overall level of service and communication I’ve come to know and expect, was not delivered during this last visit.

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The people were very friendly and kind to me, explained all the options for my vehicle, even let me know my battery was going ou ...

The people were very friendly and kind to me, explained all the options for my vehicle, even let me know my battery was going out on me, and tire.

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Says 30 min oil change but mine took 1 hr

Says 30 min oil change but mine took 1 hr

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The manager is cool and straightforward with what needs to be done

The manager is cool and straightforward with what needs to be done

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John and his crew do an outstanding job! I have gone to them for years. Even though I moved to Beaverton, I made a point to dr ...

John and his crew do an outstanding job! I have gone to them for years. Even though I moved to Beaverton, I made a point to drive out to Hillsboro (8 miles out of my way) just to get my truck serviced with him and his crew. They do great work!!!!!

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I thought the price a little high , I got coupon online that was better but price was still a little high

I thought the price a little high , I got coupon online that was better but price was still a little high

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I use this location all the time. I have four the last couple yrs. Even when I moved over to the other side of Portland for a wh ...

I use this location all the time. I have four the last couple yrs. Even when I moved over to the other side of Portland for a while I would make the trip to this location. The staff is awesome & I know them well now! They are truly awesome!!! They work on my daughters cars as well now too!!! Will continue coming here. Thank u!!! 🤗🤗

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Very knowledgable techs , answered and addressed all my maintenance concerns . Will be using them for all my maintenance work. ...

Very knowledgable techs , answered and addressed all my maintenance concerns . Will be using them for all my maintenance work. I have been recommending Valvoline to friends and family it would be nice if Valvoline could provide a way customers such as myself can get discounts for sending referral links/text etc. to other potential new customers.

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great customer service

great customer service

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Great Service , workers husseld and communicated with each other and myself. Levi was Pro.

Great Service , workers husseld and communicated with each other and myself. Levi was Pro.

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John was incredible in his knowledge and customer service skills . I have been there several times and he is always on top of hi ...

John was incredible in his knowledge and customer service skills . I have been there several times and he is always on top of his game !! Fast ,friendly, and knows his business

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They are good doing their job.

They are good doing their job.

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The man working checked other things on my car in addition to service I was there for

The man working checked other things on my car in addition to service I was there for

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John was very attentive to me and my cars needs. He even remembered me from my last vist and asked how my dogs were doing! 🐶🤗

John was very attentive to me and my cars needs. He even remembered me from my last vist and asked how my dogs were doing! 🐶🤗

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Customer Service Rep, Tiffany was awesome. Very patient while training a newer employee while still staying focused on providin ...

Customer Service Rep, Tiffany was awesome. Very patient while training a newer employee while still staying focused on providing me with excellent customer service.

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Wanted the basic oil change but was only offered the highest price option.

Wanted the basic oil change but was only offered the highest price option.

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John, the manager is awesome. 10 out of 10 on customer service and knowledge across the board. He truly cares about the work tha ...

John, the manager is awesome. 10 out of 10 on customer service and knowledge across the board. He truly cares about the work that is put out from him and his team. Communication is outstanding and he even took it a step further to offer advice on what to do to change my cabin air filter because it wasn't a service they could provide for me. (They didn't carry my cabin air filter in stock). I drive out of my way to get my oil changed at his location and will definitely be back for the next one. I wish each branch had a manager like him. I believe you would get more return customers and highly satisfied customers.

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attendants were friendly and knowledgeable. they recommended without pressuring.

attendants were friendly and knowledgeable. they recommended without pressuring.

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fast & friendly

fast & friendly

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The manager John was very nice and helpful

The manager John was very nice and helpful

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The service was fast and friendly, Daniel, Levi, and Ethan did a great Job on my oil change will definitely being going back aga ...

The service was fast and friendly, Daniel, Levi, and Ethan did a great Job on my oil change will definitely being going back again soon and telling my friends and family about them, even my coworkers

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John the manager always is friendly and takes good care of me.

John the manager always is friendly and takes good care of me.

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The person that helped me out was very good I think his name was Jackson but the service team there did great

The person that helped me out was very good I think his name was Jackson but the service team there did great

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They did the actual work, and they are considerate because they checked every part.

They did the actual work, and they are considerate because they checked every part.

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Staff there is very professional and respectful, kind and prompt with their work.

Staff there is very professional and respectful, kind and prompt with their work.

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Price seems to increase with each visit, it is starting to get close to the point where I will change my own oil

Price seems to increase with each visit, it is starting to get close to the point where I will change my own oil

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Our tech was very attentive and professional.

Our tech was very attentive and professional.

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We’ve never had any issues coming here for our cars Alwyas great service and friendly

We’ve never had any issues coming here for our cars Alwyas great service and friendly

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No need to get out of the car and sales rep was very curtious and prompt.

No need to get out of the car and sales rep was very curtious and prompt.

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Great job

Great job

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the technicians were nice and fast

the technicians were nice and fast

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I'm always satisfied here. I live in Portland & drive over here because I love the people here.

I'm always satisfied here. I live in Portland & drive over here because I love the people here.

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Quick and easy.

Quick and easy.

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Fast, knowledgeable, friendly, polite.

Fast, knowledgeable, friendly, polite.

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John and everyone there were very polite and kind. I ALWAYS feel pressured to purchase things I don’t want to, but not today. I ...

John and everyone there were very polite and kind. I ALWAYS feel pressured to purchase things I don’t want to, but not today. I was offered product, but when I said no that was that. John is a great manager; excellent customer service, personable, and professional. Will definitely go to this location again despite it being out of my way and would recommend this location to anyone because of my experience today.

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Everyone was very friendly and working hard and quick but safely and proficiently fast ! Took a bit to be treated but they ackno ...

Everyone was very friendly and working hard and quick but safely and proficiently fast ! Took a bit to be treated but they acknowledged me and then came to greet me as soon as they could .

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Staff was very friendly and knowledgeable,and freely anwsered questions

Staff was very friendly and knowledgeable,and freely anwsered questions

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they explain everything that is needed or recommended. They dont push me to make rush decisions and I feel like I am never given ...

they explain everything that is needed or recommended. They dont push me to make rush decisions and I feel like I am never given unnecessary charges or repairs.

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Could've been more prompt to getting me in, there was only one car being serviced at the time with plenty of people working.

Could've been more prompt to getting me in, there was only one car being serviced at the time with plenty of people working.

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Very pleased with the friendly service and politeness of employees

Very pleased with the friendly service and politeness of employees

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John the Manager is excellent. I’ve been going to him at this location for three years and wouldn’t go anywhere else. I’m always ...

John the Manager is excellent. I’ve been going to him at this location for three years and wouldn’t go anywhere else. I’m always confident even when he’s not there because he trains his people well!

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I like!

I like!

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Upon inspection of coolant system found build in coolant resivoir and replaced and cleaned system.

Upon inspection of coolant system found build in coolant resivoir and replaced and cleaned system.

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Very satisfied with the service thanks again will be coming back

Very satisfied with the service thanks again will be coming back

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It seems that the price of an oil change is a little steep.

It seems that the price of an oil change is a little steep.

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Great service!

Great service!

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Excellent understanding of cars and oil changes. thanks

Excellent understanding of cars and oil changes. thanks

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because afterwards I called about a coupon I missed at home and you said that you would send me a $12.00 check... thank you.

because afterwards I called about a coupon I missed at home and you said that you would send me a $12.00 check... thank you.

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John was professional and courteous and I will use them again

John was professional and courteous and I will use them again

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The staff was great and explained everything properly to me. I think there were four guys working on my car at one time so I was ...

The staff was great and explained everything properly to me. I think there were four guys working on my car at one time so I was in and out quick. For all the items I needed done it was a good value. Much better experience then I have ever had with Jiffy Lube and much faster then going to the dealer. Thanks guys!

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John was great.

John was great.

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The Manager John ( I believe that's his name) always remembers me and greets me personally.

The Manager John ( I believe that's his name) always remembers me and greets me personally.

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Fast service, knowlegable staff. Manager showed me a printout of what was due maintainance on my car and advised what was needed ...

Fast service, knowlegable staff. Manager showed me a printout of what was due maintainance on my car and advised what was needed also since I recently changed the transmission for a new one he reflected that in my maintenance report. Will come back for next oil change.

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Really like the staff and manager John

Really like the staff and manager John

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in this world of subpar service. Its refreshing to get the level of service I received . from the manager to the employees they ...

in this world of subpar service. Its refreshing to get the level of service I received . from the manager to the employees they were all so engaging and very helpful.

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I just am

I just am

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Fast and friendly service. Only had to wait 1 minute to pull into the bay.

Fast and friendly service. Only had to wait 1 minute to pull into the bay.

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Quick and competent service.

Quick and competent service.

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Took almost 1-1/2 hours to perform the service.

Took almost 1-1/2 hours to perform the service.

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Have been coming for several years, always been satisfied. Very friendly staff.

Have been coming for several years, always been satisfied. Very friendly staff.

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They were very nice and didn't pressure me to get more than I could afford.

They were very nice and didn't pressure me to get more than I could afford.

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Everyone is easy to work with.

Everyone is easy to work with.

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The professionalism, the attention to detail, the friendly staff. The whole experience was quick, easy and enjoyable.

The professionalism, the attention to detail, the friendly staff. The whole experience was quick, easy and enjoyable.

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Service was fast and friendly. I’ve never had service where I was actually in the car. Everything was clearly explained and no p ...

Service was fast and friendly. I’ve never had service where I was actually in the car. Everything was clearly explained and no pressure was place on me ( no fear tactics used just honestly explained and manager was very kind to me) I also noticed how kind they were to the woman next to me as she seemed to be a repeat customer ( she was so thankful she offered the staff snacks before she came so they’re doing something right)

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The customer service was great!

The customer service was great!

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Two things. I think the price is a bit high compared to other places. Also, this is the second time that when they take the ai ...

Two things. I think the price is a bit high compared to other places. Also, this is the second time that when they take the air filter cover off to check the air filter they don't put it back on correctly and I get an service engine soon light. It's because the air filter cover isn't on correctly. Once I put the cover on correctly everything works correctly again.

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Good work friendly people and no pressure

Good work friendly people and no pressure

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Fast, knowledgeable, friendly, reassuring, etc!

Fast, knowledgeable, friendly, reassuring, etc!

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All of the gentlemen were very nice and professional and got the job done quick. Thanks guys!

All of the gentlemen were very nice and professional and got the job done quick. Thanks guys!

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The store manager did my work and had excellent customer and people skills. He was the main reason I'd go back

The store manager did my work and had excellent customer and people skills. He was the main reason I'd go back

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great service and care for my car

great service and care for my car

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The staff was informative but did not sell more services. They could tell I just replaced the air filter and windshield wipers, ...

The staff was informative but did not sell more services. They could tell I just replaced the air filter and windshield wipers, so did not ask about them. Very efficient and professional.

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They were communicative. I felt like everything was presented openly and honestly.

They were communicative. I felt like everything was presented openly and honestly.

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Very friendly and gave me a great deal. Thank you

Very friendly and gave me a great deal. Thank you

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Staff Is always friendly and happy to help. They always have a good attitude and do there job very well.

Staff Is always friendly and happy to help. They always have a good attitude and do there job very well.

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John the manager and crew were amazing with their team work, they displayed a very positive and friendly environment and made me ...

John the manager and crew were amazing with their team work, they displayed a very positive and friendly environment and made me welcomed. I highly recommend them.

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It was quick and it was the first time I wasn't asked to buy anything

It was quick and it was the first time I wasn't asked to buy anything

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They are very professional. They were busy the day I came in but John (the manager) still took the time to come over and say hel ...

They are very professional. They were busy the day I came in but John (the manager) still took the time to come over and say hello. The other employees were very courteous as well.

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Their customer service was really good the service was fast and easy it didn't take that long and I really liked it that

Their customer service was really good the service was fast and easy it didn't take that long and I really liked it that

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It was ok. Efficient, polite, but scripted. I have no complaints. I was satisfied & would return again. Service would need to be ...

It was ok. Efficient, polite, but scripted. I have no complaints. I was satisfied & would return again. Service would need to be exceptional to get a Highly Satisfied rating.

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John Falk, generally but if not every time I'm there someone does greet you with a smile. They're always pretty fast & friendly ...

John Falk, generally but if not every time I'm there someone does greet you with a smile. They're always pretty fast & friendly, which is why I return for service. I could do it myself but why when it doesn't cost that much more to have them do it. (:

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I was very impressed with professionalism of the staff. The manager was very friendly and gave me a discount for a local high sc ...

I was very impressed with professionalism of the staff. The manager was very friendly and gave me a discount for a local high school decal I had on my car.The techs were very thurogh and friendly. I will definitely be returning to this location for my next oil change for my personal vehicle as well as my fleet car.

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Knowledgeoftheservices

Knowledgeoftheservices

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The staff was friendly and as quick as they could possibly be.

The staff was friendly and as quick as they could possibly be.

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caring and friendly service techs went about thier business like I was the only customer

caring and friendly service techs went about thier business like I was the only customer

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they were quick and efficient. also pointed out a potential problem with my radiator. was also able to answer a couple of questi ...

they were quick and efficient. also pointed out a potential problem with my radiator. was also able to answer a couple of questions i had.

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Just great customer service and smiling faces and great experience

Just great customer service and smiling faces and great experience

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From the time I got to the shop until I left things could not have gone smoother. Great service from everyone.

From the time I got to the shop until I left things could not have gone smoother. Great service from everyone.

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Good crew, manager remembered me from when it was oil can henrys and the many years I have been a customer.

Good crew, manager remembered me from when it was oil can henrys and the many years I have been a customer.

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States they checked all fluids/ filter etc and nothing was filled and checked. Was not told we needed new air filter and clearly ...

States they checked all fluids/ filter etc and nothing was filled and checked. Was not told we needed new air filter and clearly we did because we checked it when we got home

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Very friendly and accommodating.

Very friendly and accommodating.

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Friendly staffKnowledgeable My car needed three different services and I was in and out in 25min I will be returning

Friendly staffKnowledgeable My car needed three different services and I was in and out in 25min I will be returning

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The staff was outstanding and very friendly!

The staff was outstanding and very friendly!

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I was told the windshield fluid was topped off when they went through the checklist yet when I got home I did as I always do a q ...

I was told the windshield fluid was topped off when they went through the checklist yet when I got home I did as I always do a quick look under the hood. The washer reservoir was @50% and their was fresh spilled oil underneath the hood in more than a few places.

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Great customer service, quick and easy.

Great customer service, quick and easy.

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I can’t judge why it took so long to get into the bay, but once in I sat and waited about 20 minutes for the oil to drain - as t ...

I can’t judge why it took so long to get into the bay, but once in I sat and waited about 20 minutes for the oil to drain - as the car had just been driven and the temperature was in the mid -90’s I can’t imagine it would take that long for the oil to drain. When I did pull in the manager asked (and I amparaphrasing- you don’t get anything except an oil change right? As I have my own mechanic he was correct, however I do appreciate the checking of lights and the fluid levels. I saw the fluid levels checked on my receipt but actually did not observe the inspection - I know for certain the lights were not checked.Additionally, I observed the three patrons ahead of me being offered cold water - my dog and I sat in the hot car for almost an hour without similar consideration. All in all, I felt as though I received second class service because I essentially only purchase an oil change I use Valvoline for the quick service and the service cursory inspections - mainly the lights - even though my mechanic can perform an oil change for almost $20 lessGoing forward I will plan ahead and just use my mechanic

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Friendly kind efficient knowledgeable employees!

Friendly kind efficient knowledgeable employees!

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John is an amazing GM of the shop. Daniel and Jacob did an amazing job fixing my car. I’m always grateful to have Jacob always h ...

John is an amazing GM of the shop. Daniel and Jacob did an amazing job fixing my car. I’m always grateful to have Jacob always help me with my car.

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The service was quick and the staff did an excellent job.

The service was quick and the staff did an excellent job.

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The professional service of the Staff, especially the Manager, John. John was very friendly and I was impressed with his youthfu ...

The professional service of the Staff, especially the Manager, John. John was very friendly and I was impressed with his youthful and professional appearance!

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Great customer service. Quick and professional

Great customer service. Quick and professional

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The initial meet and great by Daniel was prompt and professional. Unfortunately, the practice is missing from many businesses. A ...

The initial meet and great by Daniel was prompt and professional. Unfortunately, the practice is missing from many businesses. Also, once the vehicle was in the service bay everything went smoothly.

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The manager was understanding of my concerns with my automobiles needs. This shop is well managed and runs professionally and ef ...

The manager was understanding of my concerns with my automobiles needs. This shop is well managed and runs professionally and efficiently.

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The manager was very sincere and friendly. All the guys there are very friendly and helpful. We appreciate the service we get! : ...

The manager was very sincere and friendly. All the guys there are very friendly and helpful. We appreciate the service we get! :)

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The friendliness of the staff was very good. This was my first time at a Valvoline Oil change and the overall experience was no ...

The friendliness of the staff was very good. This was my first time at a Valvoline Oil change and the overall experience was not too bad. The standard up-selling was there but not pressured. Staying the car was a different experience but not bad.

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The tech checked the vehicle mileage from the previous time compared to the current visit. He told me I didn't need an oil chan ...

The tech checked the vehicle mileage from the previous time compared to the current visit. He told me I didn't need an oil change because few miles had been put on the vehicle since the last oil change. He checked all of the fluids and tires to make sure everything was correct.

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The team seemed competent and efficient.

The team seemed competent and efficient.

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Ray, Jackson and Derek fueron muy amables y rápidos en el servicio, se los agradezco.

Ray, Jackson and Derek fueron muy amables y rápidos en el servicio, se los agradezco.

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Ray was great, very helpful and explained everything. Even offered to check out the AC on my truck if I came back with it. Ver ...

Ray was great, very helpful and explained everything. Even offered to check out the AC on my truck if I came back with it. Very good experience.

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No waiting in line. Quick, efficient service. Suggestions made, but no pressure to purchase additional services.

No waiting in line. Quick, efficient service. Suggestions made, but no pressure to purchase additional services.

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John wasn’t there. He was very friendly and great conversationalist. My best service was with him. Location off TV Hwy in HILLSB ...

John wasn’t there. He was very friendly and great conversationalist. My best service was with him. Location off TV Hwy in HILLSBORO OR close to the Fred Meyer. Other than that, I was satisfied.

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Great team. Good value.

Great team. Good value.

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Staff were friendly and very professional

Staff were friendly and very professional

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Service was done quickly for a reasonable cost

Service was done quickly for a reasonable cost

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They seem to know what there doing.

They seem to know what there doing.

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Guys always know what I need and complete the service quickly.

Guys always know what I need and complete the service quickly.

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Ray, Jackson, and Derek were AMAZING. Blew me away. Told me whats up without making me feel bad for not knowing the ins and outs ...

Ray, Jackson, and Derek were AMAZING. Blew me away. Told me whats up without making me feel bad for not knowing the ins and outs of how my car works (main reason I am coming back.) So they deserve a raise and some beer. Cheers!

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Staff was attentive and knowledgeable. I was not made to feel inadequate because I am a woman. Several people helped with the se ...

Staff was attentive and knowledgeable. I was not made to feel inadequate because I am a woman. Several people helped with the service of my jeep and all were nice.

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It was quick and cheaper than the dealership

It was quick and cheaper than the dealership

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I have received nothing but excellent service from Oil Can Henry and now Valvoline during all my visits over the years.

I have received nothing but excellent service from Oil Can Henry and now Valvoline during all my visits over the years.

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Friendly staff.

Friendly staff.

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The technician talking to me was very friendly, polite, and respectful. He went above and beyond to help me.

The technician talking to me was very friendly, polite, and respectful. He went above and beyond to help me.

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They took care of me fast and very professional. I also had 2 other services done. I was in and out in 20 minuets. It was a ve ...

They took care of me fast and very professional. I also had 2 other services done. I was in and out in 20 minuets. It was a very hot day and they even offered me a cold glass of water. Thanks to the crew and the manager John, My visit was very nice. Thanks. Kevin

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It was quick and I didn't feel pressured into additional services that were suggested, but the reason for the suggestion was exp ...

It was quick and I didn't feel pressured into additional services that were suggested, but the reason for the suggestion was explained thoroughly.

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Courtesy and efficiency. Work staff well supervised. I asked for 38# air pressure in tires and they nailed it perfectly.

Courtesy and efficiency. Work staff well supervised. I asked for 38# air pressure in tires and they nailed it perfectly.

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Very friendly. Got me and my family in and out.

Very friendly. Got me and my family in and out.

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My service team was very efficient at getting my oil changed and extremely courteous the whole time! I'm looking forward to retu ...

My service team was very efficient at getting my oil changed and extremely courteous the whole time! I'm looking forward to returning for my next service.

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Your staff offered friendly, cheerful and helpful service from the moment my front tires rolled into the bay until my rear tires ...

Your staff offered friendly, cheerful and helpful service from the moment my front tires rolled into the bay until my rear tires rolled out of the bay. They are good guys, working hard and satisfying their customers.

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The manager new I was a frequent patron and was always great too deal with!

The manager new I was a frequent patron and was always great too deal with!

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great team and great service as always.

great team and great service as always.

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Service was fast, technicians knowledgeable, manager was out checking service and speaking with us.

Service was fast, technicians knowledgeable, manager was out checking service and speaking with us.

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The 3 guys working all had great attutude and we chatted about my Duramax truck.

The 3 guys working all had great attutude and we chatted about my Duramax truck.

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The service was fast friendly and courteous. They recognize my military service and thank me. Extremely nice to see that.

The service was fast friendly and courteous. They recognize my military service and thank me. Extremely nice to see that.

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I appreciated the efficiency of the staff and service as well as the kindness.

I appreciated the efficiency of the staff and service as well as the kindness.

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Last time I was in, the cap to the transfer case was left off. It cost me to get a new one and new oil.

Last time I was in, the cap to the transfer case was left off. It cost me to get a new one and new oil.

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John and his crew are very professional and courteous!

John and his crew are very professional and courteous!

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The crew at the Valvoline store I went to gave extraordinary service. I have never been treated so well during an oil change. Th ...

The crew at the Valvoline store I went to gave extraordinary service. I have never been treated so well during an oil change. They were informative, efficient, and professional. I had the most interaction with John. He is the reason I even participated in this survey. He is an amazing asset to your company. If he isn't the owner of this store, give him one. He's amazing. Not just with me, with every customer he interacted with. You're lucky to have him.

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I wish I would have caught the names of the associates working on my car the day of my oil change. All of the guys were pleasant ...

I wish I would have caught the names of the associates working on my car the day of my oil change. All of the guys were pleasant and very respectful. It was the first time I was at one of your locations and the service I received was much more than what i expected. The guys were friendly and professional and made sure I understood everything that was being done to my car. These guys deserve raises! I appreciate everything they did!!!!! Will be coming back in 3000 miles, 10/10 would recommend :)

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The folks are always nice and helpful.

The folks are always nice and helpful.

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The employee that helped us lives in our community and has children that attend the same school as ours. I have never met him at ...

The employee that helped us lives in our community and has children that attend the same school as ours. I have never met him at any school events but every time we go in he displays a genuine community spirit and of course we receive excellent service every time.

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The person who helped me was not pushy

The person who helped me was not pushy

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It felt like I was receiving service from a local small business rather than a franchise. I believe he was the manager, but the ...

It felt like I was receiving service from a local small business rather than a franchise. I believe he was the manager, but the person who helped us was beyond helpful and friendly. I'll only ever go back to this particular Valvoline from now on.

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No pressure.

No pressure.

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Overall all was professional and at expected prices and was happy with the military discount.

Overall all was professional and at expected prices and was happy with the military discount.

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everyone was very friendly,personable and patient:)

everyone was very friendly,personable and patient:)

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I got out of there with exactly what I came in for.

I got out of there with exactly what I came in for.

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Great service .

Great service .

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They advertise that they accept competitors coupons but would not accept a coupon I had for a $19.95 oil changes, stating it was ...

They advertise that they accept competitors coupons but would not accept a coupon I had for a $19.95 oil changes, stating it was too low.They seemed indifferent about the job. When they asked if I needed the air checked in my tires I said "you might as well although I am sure it is fine". He just walked away and never checked the air.Other things like telling me I had some kind of oil leak under my car but not explaining or discussing it. Basically they just seemed to want to get my visit over with and not spend any time with me. I was glad it was fast but I definitely didn't feel very welcome there. They weren't unfriendly, but not very friendly, either.

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Even though I was there early on a Sunday, the team that was working were prompt and efficient with the oil change. The team we ...

Even though I was there early on a Sunday, the team that was working were prompt and efficient with the oil change. The team were very nice and also engaged in conversation which is always a plus. It appeared they were down a person as well but they were able to handle customers with ease. Great crew working and I look forward to returning again.

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I was able to pull right in got the service I requested. They we able to tell me about my vehicle even though it was not an ever ...

I was able to pull right in got the service I requested. They we able to tell me about my vehicle even though it was not an everyday model.

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I’ve been a loyal customer for many years to this same location, and I take both of my vehicles there when needed. I forgot my c ...

I’ve been a loyal customer for many years to this same location, and I take both of my vehicles there when needed. I forgot my coupon the other day and they did not give me the discount at the location. I always flush my transmission and do what is suggested so not getting a discount because I forgot a coupon is a bit ridiculous.

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Staff was very knowledgeable, and friendly. They didn’t pressure me into doing anything that I didn’t want to do and I got in th ...

Staff was very knowledgeable, and friendly. They didn’t pressure me into doing anything that I didn’t want to do and I got in there fast and the service was fast but well done.

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Every member of the team that worked on my car (Jacob, Jackson, and John) were very friendly, thorough, and exhibited a high lev ...

Every member of the team that worked on my car (Jacob, Jackson, and John) were very friendly, thorough, and exhibited a high level of expertise. It was very obvious they all have a passion for what they do. I've been coming to this service center for several years and will continue to do so.

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Great staff and always friendly. Staff explains things well and does not pressure you to do or buy anything. Excellent service.

Great staff and always friendly. Staff explains things well and does not pressure you to do or buy anything. Excellent service.

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John and his team were extremely friendly. I Was out of there quickly and they all did a great job!

John and his team were extremely friendly. I Was out of there quickly and they all did a great job!

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Everyone was extremely nice. The manager, I think John, was very nice. Assured me of everything going on. Very pleasant.

Everyone was extremely nice. The manager, I think John, was very nice. Assured me of everything going on. Very pleasant.

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Manager was outstanding! Very personable and friendly.

Manager was outstanding! Very personable and friendly.

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Derek is the best mechanic, this location really takes care of the customer by keeping them informed by knowledgeable staff.

Derek is the best mechanic, this location really takes care of the customer by keeping them informed by knowledgeable staff.

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Great Service and they are a Great Team, Always Willing to Help Get you out in Very Little Time. They are the Best.

Great Service and they are a Great Team, Always Willing to Help Get you out in Very Little Time. They are the Best.

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Everyone was very nice and friendly. The manager (John) is great, very nice guy!

Everyone was very nice and friendly. The manager (John) is great, very nice guy!

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The manager was awesome! Explained everything, was fast and efficient. Didn't try to up sell. I've already recommended to thr ...

The manager was awesome! Explained everything, was fast and efficient. Didn't try to up sell. I've already recommended to three people.

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I'm very satisfied!

I'm very satisfied!

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The staff was very friendly and helpful. They didnt pressure me into anything I didnt need to buy. And the manager was very help ...

The staff was very friendly and helpful. They didnt pressure me into anything I didnt need to buy. And the manager was very helpful and was my first impression upon arriving. Will definetly come back as long as hes there

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Very competent staff on what they are doing. I apparently have a small transmission leak, in which they pointed out to me .Thank ...

Very competent staff on what they are doing. I apparently have a small transmission leak, in which they pointed out to me .Thanks guys.

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Service is always friendly, fast, and efficient. I feel they are honest with me on the status of my vehicle and do not try to up ...

Service is always friendly, fast, and efficient. I feel they are honest with me on the status of my vehicle and do not try to upcharge additional unnecessary services. I was able to ask many questions. A wonderful experience overall.

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Prompt and courteous service, good products.

Prompt and courteous service, good products.

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Professional and friendly.

Professional and friendly.

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great service

great service

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I will only visit this location to get my oil changed knowing that I will have a great experience. The manager, John is simply t ...

I will only visit this location to get my oil changed knowing that I will have a great experience. The manager, John is simply the BEST! He provides the absolute best service every time! It's rare you come across people in the service industry quite like John. You're lucky to have him on your team.

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I like going somewhere for service where I know I will get good care everyone!!

I like going somewhere for service where I know I will get good care everyone!!

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ray was the best tech ever. he was very knowledgeable and made the process painless. andrew did a great job as well.

ray was the best tech ever. he was very knowledgeable and made the process painless. andrew did a great job as well.

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I was extremely please with the cutomer service while I was having my oil changed. The workers were extremely friendly and very ...

I was extremely please with the cutomer service while I was having my oil changed. The workers were extremely friendly and very knowledgeable. I ended up spending more than I planned, but I was able to have my transmission replaced right then and there. It wasd amazing how fast they worked, and I was able to have a saving coupon applied to my final bill. I was very happy with the service and would highly recommend.

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The pricing seems to get higher every visit. Even without add ons or extras. I would like to be able to but wiper blades but I h ...

The pricing seems to get higher every visit. Even without add ons or extras. I would like to be able to but wiper blades but I have to stay with in budget and that takes me way past. Would you bundle a 1/5 off wipers with next servicing. Or 50%off oil change with add on.

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John the manager is always helpful and efficient.

John the manager is always helpful and efficient.

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Location is great the guys are courteous more willing to help

Location is great the guys are courteous more willing to help

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The service tech was very informative and not pressuring, he represented Valvoline well.

The service tech was very informative and not pressuring, he represented Valvoline well.

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Service is always spot on!

Service is always spot on!

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The staff was friendly and knowledgeable as always. The manager saw my veterans license plate and informed me of their military ...

The staff was friendly and knowledgeable as always. The manager saw my veterans license plate and informed me of their military discount.

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Excellent customer service. Fast and friendly staff. Fair pricing. Great maintenance service with a bonus safety check on vehicl ...

Excellent customer service. Fast and friendly staff. Fair pricing. Great maintenance service with a bonus safety check on vehicle lights.

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Understaffed. By no fault of anyone that works there. It took over an hour and I was 2nd in line. Only did an oil change and air ...

Understaffed. By no fault of anyone that works there. It took over an hour and I was 2nd in line. Only did an oil change and air filter change. Took far too long. Plus the oil was expensive.

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Good quality oil , good customer care 🙏😃

Good quality oil , good customer care 🙏😃

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All I needed was a quart of oil but they check many other things and it was all free. :-)

All I needed was a quart of oil but they check many other things and it was all free. :-)

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Super friendly staff. Great coupon and not too far from home

Super friendly staff. Great coupon and not too far from home

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courteous service

courteous service

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The Customer Service of Manager, John, and the help of Jacob and Richard were really great. They were all professional, funny an ...

The Customer Service of Manager, John, and the help of Jacob and Richard were really great. They were all professional, funny and made the whole time I was there pleasant. They explained what was going on with my car, the new policies of Oil Can Henry's change to "Valvoline" and convinced me to stay as a customer. I trust this local group now, since I just moved to Hillsboro from Portland and am glad I went there for my light change and to check my oil. Thank you to your Valvoline Crew and please stay like this for my visits!

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Good timely service

Good timely service

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I am so impressed with high quality and exceptional customer service I received from this team. They include, Richard, Ray and J ...

I am so impressed with high quality and exceptional customer service I received from this team. They include, Richard, Ray and Jacob. This is my first visit to Valvoline and the way I was treated coupled with education and advice I receievd from this team is impressive. Please, count me in going forward as your dedicated and trusted customer. I will be back and will bring my family and friends as well. This team deserve a raise, promo and everything to reward them for a tremendous service. I am very proud.

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The Service Writer was very good about explaining what was being done. Went over some suggested service that I may need and did ...

The Service Writer was very good about explaining what was being done. Went over some suggested service that I may need and did not feel any pressure in having to have it done. Was on my lunch hour and will probably have it done on a Saturday when I have more time. Very pleasant experience. Thank you.

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my son took his car to John's Valvoline to have his oil pan plug checked. john was not available, but his staff took car of him ...

my son took his car to John's Valvoline to have his oil pan plug checked. john was not available, but his staff took car of him. They gave him recommendations on what he could do to fix his problem. As a father i appreciate that i can send my son there with out me with him, and he gets the same great service.

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I felt the people in your customer service were a lot of fun to talk to. Richard was nice to work with he didn't treat me like ...

I felt the people in your customer service were a lot of fun to talk to. Richard was nice to work with he didn't treat me like I did not know what I wanted and being female that was nice. I went to the location on TV Highway and will always go there for my oil changes. I know that if a part that is not in stock (like the cabin filter for 2017 Kia soul) if a get the part they are more then happy to put it in for me for a small charge. I have been to the one on 185th and asked them to put the part in for me and was told the I would have to pay for the part at 39.95 when I already had paid for at 14.95 because the part was not in stock. I will never go the on 185th again. The people on TV Highway were much nice to work with. Happy Customer

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The staff (John and his crew) were just excellent. I have been impressed with their courtesy, efficiency, low pressure service a ...

The staff (John and his crew) were just excellent. I have been impressed with their courtesy, efficiency, low pressure service and, knowledge. They are respectful and explain things clearly without making me feel ignorant or defensive. This is a terrific shop with a great crew consistently at my every visit. I will continue to use this location as my primary go to until something changes my opinion. I hope Valvoline appropriately values this level of shop performance. Kudos!

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I felt that the manager was a bit condescending in his approach.

I felt that the manager was a bit condescending in his approach.

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Very friendly crew, They worked quickly and together to get me in and out and on my way. I will be back.

Very friendly crew, They worked quickly and together to get me in and out and on my way. I will be back.

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I can see what they r doing they know what they are doing and I trust them I am very pleased at the service I received

I can see what they r doing they know what they are doing and I trust them I am very pleased at the service I received

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The entire team was amazing!!!! Excellent service!

The entire team was amazing!!!! Excellent service!

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good experience. would go back

good experience. would go back

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Customer service was great!

Customer service was great!

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The staff is always friendly and never pushy about anything. I am always offered all the available extra services, but never fee ...

The staff is always friendly and never pushy about anything. I am always offered all the available extra services, but never feel pressured to do anything I don't want to. For me the experience is really about seeing most of those same faces when I stop in. When I go in and I see those same guys there, I know it will be a good experience again. I do drive a little out of my way just to go back to the same place for the same great service. Thank you!

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In and out in a flash. Excellent srrvice

In and out in a flash. Excellent srrvice

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Always good and friendly service.

Always good and friendly service.

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Representative was friendly and professional. Was up front and honest in answering my questions and looked to be enjoying his jo ...

Representative was friendly and professional. Was up front and honest in answering my questions and looked to be enjoying his job

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John & Team are awesome! In addition to providing quick and easy service and they didn't bog me down by offering up everything u ...

John & Team are awesome! In addition to providing quick and easy service and they didn't bog me down by offering up everything under the sun. John also adjusted my personal information in the system! Someone last time had a hard time spelling out my name and address for some reason...Oh well...at least it can be fixed.Out of all the other Valvoline IOC locations & despite living farther away from most other locations, this is the ONLY one I go to because the staff there are always friendly and get the job done consistently without worry from me.

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John and this employees always give me great service that I feel like I can trust. They are always as fast as possible while sti ...

John and this employees always give me great service that I feel like I can trust. They are always as fast as possible while still providing the customers with a great experience. This is the only Valvoline that I will take my Subaru to.

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Customer service was great very friendly people did a great job and quickly

Customer service was great very friendly people did a great job and quickly

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Honest answers to my questions.

Honest answers to my questions.

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Staff was courteous and professional

Staff was courteous and professional

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I love how friendly and courteous the staff are every time. I appreciate the manager always taking the time to explain car stuff ...

I love how friendly and courteous the staff are every time. I appreciate the manager always taking the time to explain car stuff to me since my knowledge of such things is highly limited.

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I just purchased my car and I had a lot of questions about what services it would need. the tech admitted he knew little, not j ...

I just purchased my car and I had a lot of questions about what services it would need. the tech admitted he knew little, not just about my car but cars in general, and they were not helpful in obtaining good pricing. in previous visits the person was very helpful and made a lot of suggestions but this time they all seemed clueless and indifferent.

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I've taken my car here now for a few years. The service has ALWAYS been stellar. I never have to worry, as I can see them work o ...

I've taken my car here now for a few years. The service has ALWAYS been stellar. I never have to worry, as I can see them work on my car. Today like past visits my servicemen were friendly - knowledgeable and prompt!

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They did a great job, and quickly.

They did a great job, and quickly.

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Professional, courteous staff

Professional, courteous staff

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Very quick and most of all, friendly. I appreciate that they didn't try to push me to buy anything more than needed. Definitely ...

Very quick and most of all, friendly. I appreciate that they didn't try to push me to buy anything more than needed. Definitely will come back.

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Very nice and accommodating thanks!

Very nice and accommodating thanks!

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service was good, didn't try to upsell me but explained and gave me useful information, didn't have engine air filter in stock b ...

service was good, didn't try to upsell me but explained and gave me useful information, didn't have engine air filter in stock but allowed me to buy one from an auto supply and then installed it at no charge. love that!

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Even though we had to wait they kept us updated and checked in with us at least twice to let us know we were coming up soon

Even though we had to wait they kept us updated and checked in with us at least twice to let us know we were coming up soon

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Seemed excessive price for just an oil change

Seemed excessive price for just an oil change

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John was wondering and friendlyAnd does a great job.

John was wondering and friendlyAnd does a great job.

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John explained what was needed beyond the oil change and what the cost would be. All the techs were efficient and friendly.

John explained what was needed beyond the oil change and what the cost would be. All the techs were efficient and friendly.

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Done quickly with out an overload of upselling extra services. Also, they let me know about needing to get someone to check out ...

Done quickly with out an overload of upselling extra services. Also, they let me know about needing to get someone to check out brake fluid.

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The staff was friendly, they did not try to sell me services I did not need as the location I previously visited tried to - as a ...

The staff was friendly, they did not try to sell me services I did not need as the location I previously visited tried to - as a matter of fact I opened the door to being sold a serpentine belt but the advisor said I did not need one. He earned my trust

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Got me in and out very quickly. Was very satisfied with the service. My car is working great.

Got me in and out very quickly. Was very satisfied with the service. My car is working great.

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I go here all the time

I go here all the time

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Liked the service..we will be back

Liked the service..we will be back

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It was an overall good and fast experience with a reasonable cost.

It was an overall good and fast experience with a reasonable cost.

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Everything was changed and checked promptly

Everything was changed and checked promptly

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The staff was great and very helpful. They were honest and worked quickly to get the work done.

The staff was great and very helpful. They were honest and worked quickly to get the work done.

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The service was professional and no up sell pressure.

The service was professional and no up sell pressure.

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While I was waiting for an open bay, my car battery died and thank goodness your qualified technicians were available to install ...

While I was waiting for an open bay, my car battery died and thank goodness your qualified technicians were available to install a new battery for me.

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Very friendly, short wait.

Very friendly, short wait.

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The people there were friendly, knowledgable, thorough and fast. They also pointed out a problem and told me where to go to get ...

The people there were friendly, knowledgable, thorough and fast. They also pointed out a problem and told me where to go to get it fixed. I now have another mechanic I can trust.

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I don't think there was a waiting room. At other services you can come in and have fluids topped off if needed, not sure if you ...

I don't think there was a waiting room. At other services you can come in and have fluids topped off if needed, not sure if you have this service as it was not offered. I am not sure all 18 points of inspection was completely done.

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Great customer service and fast service

Great customer service and fast service

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Employee had to read through all service menu items even though I said no thanks to all. They were scripted so I just let them ...

Employee had to read through all service menu items even though I said no thanks to all. They were scripted so I just let them finish.

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High quality service and customer service.

High quality service and customer service.

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John, the manager is always friendly and knowledgeable, and he respects the knowledge I have about my cars. I don’t get any mans ...

John, the manager is always friendly and knowledgeable, and he respects the knowledge I have about my cars. I don’t get any mansplaining, which I appreciate. The team also does a good job on my car.

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The manager that was on staff was the representative that helped me with pricing. He was unbelievably kind and super funny. He k ...

The manager that was on staff was the representative that helped me with pricing. He was unbelievably kind and super funny. He kept me engaged and in the know about what was going on with my car. I had the best experience and will go back to this location from here on out.

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Service was quick and efficient. Staff was friendly and performed their jobs well.

Service was quick and efficient. Staff was friendly and performed their jobs well.

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This location is always so friendly and professional!! The Manager John is always so nice when I stop in! I had just missed him ...

This location is always so friendly and professional!! The Manager John is always so nice when I stop in! I had just missed him this last stop. But I always come to this location because of the people! See you guys next time!

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It was busy and I had to wait but that’s the way it is sometimes. But they were very nice and apologetic for the wait so I didn’ ...

It was busy and I had to wait but that’s the way it is sometimes. But they were very nice and apologetic for the wait so I didn’t mind.

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The service team was very kind & knowledgeable! John, Andrew & Richard!

The service team was very kind & knowledgeable! John, Andrew & Richard!

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I felt comfortable the whole time I was there. I never felt pressured to do more but was given the proper information in order t ...

I felt comfortable the whole time I was there. I never felt pressured to do more but was given the proper information in order to make an informed decision. Friendly knowledgeable staff. Made it a quick and easy experience.

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Courteous helpful. They sent me a coupon in my email. Great experience overall.

Courteous helpful. They sent me a coupon in my email. Great experience overall.

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John and the team are friendly and work efficientlly

John and the team are friendly and work efficientlly

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Workers knew what was the right product that would best suit my car for the oil change

Workers knew what was the right product that would best suit my car for the oil change

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I really liked the friendliness and the service was quick and efficient. I like to see the cameras and seeing my car getting wor ...

I really liked the friendliness and the service was quick and efficient. I like to see the cameras and seeing my car getting worked and everything

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Even though there was a waiting line on both sides of bay doors they were courteous and attentive to let us know they were so so ...

Even though there was a waiting line on both sides of bay doors they were courteous and attentive to let us know they were so sorry for the delay. That they would get to us as fast as they can. It’s just that four of us pulled in almost at the same time to get oil changes.

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I anticipated good service and I got it....Not usually "highly" anything!

I anticipated good service and I got it....Not usually "highly" anything!

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Communication was great. Everything was explained with the right amount of detail. The staff was friendly and worked very well ...

Communication was great. Everything was explained with the right amount of detail. The staff was friendly and worked very well together. Plus the turnaround was very quick.

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these staff was very nice and did a good job

these staff was very nice and did a good job

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John gave the best service!

John gave the best service!

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Mgr was nice and professional as were the staff

Mgr was nice and professional as were the staff

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I didn't have to wait. Didn't take to long to have the oil changed.

I didn't have to wait. Didn't take to long to have the oil changed.

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I was in and out and they were friendly even giving my kids suckers.

I was in and out and they were friendly even giving my kids suckers.

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I had to ask more than once for a service to be one.

I had to ask more than once for a service to be one.

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Very fast and friendly. Great service

Very fast and friendly. Great service

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Didn't try to make me buy anything I didn' need. Just gave me advice. Very personable and fast, good service.

Didn't try to make me buy anything I didn' need. Just gave me advice. Very personable and fast, good service.

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Everyone was nice and never was pressured to purchase extra things that weren't needed.

Everyone was nice and never was pressured to purchase extra things that weren't needed.

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I’ve been working with this location since before Valvoline and I’d just like to say that the guys that work in there are good g ...

I’ve been working with this location since before Valvoline and I’d just like to say that the guys that work in there are good guys and easy to work with.

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great service, fast, friendly staff

great service, fast, friendly staff

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Great service. I love the fact that I am in and out in 15 minutes. Ford Quick Lube, nothing quick about it.

Great service. I love the fact that I am in and out in 15 minutes. Ford Quick Lube, nothing quick about it.

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Good price, could see service being done through CCTV monitors, visual inspection of the dipstick provided, clear explanations o ...

Good price, could see service being done through CCTV monitors, visual inspection of the dipstick provided, clear explanations of the recommend services, friendly, quick

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great service

great service

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The did not try to upsell services, explained everything in detail, were not at all pushy, and very respectful. I rarely ever ha ...

The did not try to upsell services, explained everything in detail, were not at all pushy, and very respectful. I rarely ever have to wait, they are well-staffed, and always polite and friendly.

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Always courteous and quick.

Always courteous and quick.

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Overall knowledge, friendliness of John!, informative, has great recommendations which I pursued and was satisfied with the reco ...

Overall knowledge, friendliness of John!, informative, has great recommendations which I pursued and was satisfied with the recommendation

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great service

great service

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Everyone was friendly and very helpful. I didn’t wait a lot before getting my oil changed and the oil change itself and inspecti ...

Everyone was friendly and very helpful. I didn’t wait a lot before getting my oil changed and the oil change itself and inspection was quick and easy. Nice staff!

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I liked their honesty and kindness. The 3 men andrew, jacob, & derek was AWESOME

I liked their honesty and kindness. The 3 men andrew, jacob, & derek was AWESOME

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They didn’t try to talk me into things I didn’t need. Were friendly & informative. Make it feel like you want to return when ne ...

They didn’t try to talk me into things I didn’t need. Were friendly & informative. Make it feel like you want to return when needed.

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nice and quick

nice and quick

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The crew is very friendly and knowledgeable. They are prompt with their service and in answering any questions that you might h ...

The crew is very friendly and knowledgeable. They are prompt with their service and in answering any questions that you might have. I bring both of my vehicles and my wife's vehicle to this location, just because I trust the work that is performed there and the overall customer service they provide.

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Only take this car to this location for oil changes. Always quick and efficient.

Only take this car to this location for oil changes. Always quick and efficient.

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Felt the attendant was knowledgeable, attentive and enjoyed what he was doing

Felt the attendant was knowledgeable, attentive and enjoyed what he was doing

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The Manager was prompt to greet me, and made me feel important. Everyone worked as a team and very professional. I'll always go ...

The Manager was prompt to greet me, and made me feel important. Everyone worked as a team and very professional. I'll always go to Valvoline for all my fluid products. Thanks once again for everything. Tom Borbon US Army Vet

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The guy who helped me was amazing he should get a raise he always goes above and beyond

The guy who helped me was amazing he should get a raise he always goes above and beyond

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Customer service and the live camera to actually see them work on my car

Customer service and the live camera to actually see them work on my car

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It was a quick experience without all the upsell. I wanted an oil change and got an oil change. I came back later due to a batte ...

It was a quick experience without all the upsell. I wanted an oil change and got an oil change. I came back later due to a battery issue and they quickly dealt with it.

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Technicians were personable, friendly, communicated effectively, and were very polite.

Technicians were personable, friendly, communicated effectively, and were very polite.

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These guys are always pros. No pressure on the upsell, just information.

These guys are always pros. No pressure on the upsell, just information.

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I keep returning to this establishment because I highly trust the staff and products based on my many experiences at this locati ...

I keep returning to this establishment because I highly trust the staff and products based on my many experiences at this location. Additionally, the warm welcome I received, the immediate attention to details, and the genuine thanks I received as I was departing will bring me back again.

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Better than any another place. that it.

Better than any another place. that it.

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Manager/owner I'm guessing took the tech that was helping me in the office and was clearly yelling at him.

Manager/owner I'm guessing took the tech that was helping me in the office and was clearly yelling at him.

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Majority of the staff was not friendly. I work is customer service myself and know how to the customer it may seem like they’re ...

Majority of the staff was not friendly. I work is customer service myself and know how to the customer it may seem like they’re waiting longer than they are but I literally waited 45 minutes to even pull into the bay. And then another 25 minutes to have a basic oil change. The staff took their time and it showed in an unprofessional way. They were joking with each other and a guy just stood there for 10 minutes doing nothing while the cars behind me never were even greeted. I’ve been going to oil can henrys/Valvoline for 10+ years and have never had to hand my keys over. When I questioned why, he didn’t say anything. Just held is hand out and pointed to the box. I will not be returning and will be taking my service elsewhere.

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Great customer service!

Great customer service!

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Service done professionally and very quickly

Service done professionally and very quickly

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nice staff.

nice staff.

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High priced even with a coupon.

High priced even with a coupon.

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Without a coupon, the price was higher than I expected.

Without a coupon, the price was higher than I expected.

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the previous questions, pretty much explain everything.

the previous questions, pretty much explain everything.

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Por el buen trato y la amabilidad de sus trabajadores.

Por el buen trato y la amabilidad de sus trabajadores.

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great customer service. greeted me as i pulled into the station, had a smile on face, asked me what services i wanted, also gave ...

great customer service. greeted me as i pulled into the station, had a smile on face, asked me what services i wanted, also gave me a quick run down of other services offered, made recommendations, thorough with information, and overall great experience.

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Very satisfied with service overall

Very satisfied with service overall

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Besides the overall friendliness of the staff, I was impressed that the Tech working underneath my vehicle noticed a problem wi ...

Besides the overall friendliness of the staff, I was impressed that the Tech working underneath my vehicle noticed a problem with a boot on my rear driveshaft and texted me a photo of it. It's now being repaired at the dealership.

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The Staff was attentive and did a very good job informing me of a completed oil change.

The Staff was attentive and did a very good job informing me of a completed oil change.

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Friendly staff, very informative, low pressure, loved the Subaru.

Friendly staff, very informative, low pressure, loved the Subaru.

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Had my car serviced by a Mercedez dealership and paid over $700 but was not satisfied with the service. A few days later my car ...

Had my car serviced by a Mercedez dealership and paid over $700 but was not satisfied with the service. A few days later my car started making loud squeaking noise coming from the hood and my tire pressure was very low. Mercedez unfortunately couldn't see me soon enough to find out the issues so I called Valvoline to have them look if my car had enough oil and air as well as inspect where the noise is coming from. I got to the facility and John immediately informed me that it was the serpentine belt (which was checked off as pass on the paper I received from Mercedez). He even had another technician confirm. His co-worker Jacob inspected the oil and put air in my tires. John and Ray fixed the serpentine belt after a little trip to parts store and now the noise is gone. I cannot THANK THEM enough for taking care of me. With finals week in med-school, I certainly don't want anything else to worry about. I highly recommend this Valvoline facility and John's quality service to everyone as they certainly value their customers; certainly better than what one should be getting from a dealership. Again, I'm truly grateful.

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Friendly, kind and knowledgeable staff.

Friendly, kind and knowledgeable staff.

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If the gentleman didn’t give me a discount, I would not of stayed for the price they wanted to charge. After my visit I called a ...

If the gentleman didn’t give me a discount, I would not of stayed for the price they wanted to charge. After my visit I called around to different oil change companies and found that I’ll be going to a dealership next time. The price is significantly lower and will include a tire rotation.I miss when Valvoline was Oil Can Henry’s! The staff was extremely friendly and no issues, except the prices were very high.

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The team and especially the manager were very friendly and engaging

The team and especially the manager were very friendly and engaging

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I specifically asked for an oil change only and not to bother checking the air filter or any other fluids besides topping off th ...

I specifically asked for an oil change only and not to bother checking the air filter or any other fluids besides topping off the windshield washer fluid. There was a tech that seemed like he was a little lost and didn't know what to do. Before I realized what happened he talked off my coolant reservoir. My Mazda has the long life fl22 coolant and he filled the reservoir with standard antifreeze. It isn't a big deal since I'm at 110,000 miles in fl22 needs to be changed at 1:20. However if I had just changed to all new fl22 coolant I would be expecting Valvoline to pay for a dealer service coolant flush with all-new fl22 fluid since he mixed standard fluid with the long life

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No wait & everyone was friendly

No wait & everyone was friendly

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The manager, and I am assuming Owner, of the facility took great pride in his store, and once it was your time to be serviced, y ...

The manager, and I am assuming Owner, of the facility took great pride in his store, and once it was your time to be serviced, you had his undivided attention until the service was completed. No pressure to buy extended services, just helpful advice, and kindly pointed out items that needed attention sooner rather than later.

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I like being able to sit in my while getting my oil changed.

I like being able to sit in my while getting my oil changed.

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No issues.

No issues.

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Courteous, professional staff.

Courteous, professional staff.

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Comfortable, quick and very efficient. I will certainly return, the crew works well together.

Comfortable, quick and very efficient. I will certainly return, the crew works well together.

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The technicians were very nice, helpful, funny. I didn't have to get out of car at all. I have a broken left ankle which is why ...

The technicians were very nice, helpful, funny. I didn't have to get out of car at all. I have a broken left ankle which is why I chose Valvoline. Perfection!!

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Waited to long to get in.

Waited to long to get in.

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fast , checked many things. My cabin filter was very dirty.they had the filters on hand immediately

fast , checked many things. My cabin filter was very dirty.they had the filters on hand immediately

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Before the name change, I always came here for my oil change needs every time I visit I can be reassured that i will always get ...

Before the name change, I always came here for my oil change needs every time I visit I can be reassured that i will always get a 5 star service

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Was helped by the manager John, he was very nice and relate-able.

Was helped by the manager John, he was very nice and relate-able.

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The manager was very hands on and kept me up updated on the process.

The manager was very hands on and kept me up updated on the process.

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I have been returning to this specific dealer for the last several years. I have found them to always be efficient and knowledge ...

I have been returning to this specific dealer for the last several years. I have found them to always be efficient and knowledgeable about what I need for my vehicles. I have not experienced any issues while I continue to patronized this vendor.

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Fast,caring,perfect job

Fast,caring,perfect job

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Friendly, knowledgeable staff, informative staff, and they were not pushy about getting more services done.

Friendly, knowledgeable staff, informative staff, and they were not pushy about getting more services done.

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Very personable man who took care of me

Very personable man who took care of me

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Derrick and Dallas were pleasant, professional and knowledgeable.

Derrick and Dallas were pleasant, professional and knowledgeable.

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I had a great experience everyone was nice and professional.

I had a great experience everyone was nice and professional.

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A lot of oil on the skid plate. Greasy handprints on the hood

A lot of oil on the skid plate. Greasy handprints on the hood

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John the Manager was helping me. He was highly professional, friendly, helpful and efficient. I always went to Oil Can Henry’s a ...

John the Manager was helping me. He was highly professional, friendly, helpful and efficient. I always went to Oil Can Henry’s and stuck with the staff at the TV Hwy location in Hillsboro, even after the switch to Valveline, just because their energy and friendlyness is enviting and entertaining. The team dynamics are great. I’ve never been disappointed with Oil Can Henry’s which is why I return. However, the TV Hwy Location provides a better atmosphere during the whole experience. I will continue to return to the TV Hwy Location not only because it’s closest to home but for the staff. Give those guys a raise.

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Great customer service

Great customer service

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Great service, great customer service, fast and trustworthy....high five and a BIG 10 overall....keep up the good work..thanks

Great service, great customer service, fast and trustworthy....high five and a BIG 10 overall....keep up the good work..thanks

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The staff went out of their way to make sure we were taken care of.. I was very pleased..

The staff went out of their way to make sure we were taken care of.. I was very pleased..

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I appreciate not being pressured you buy extras. The staff were beyond friendly and knowledgeable. And the whole process was qui ...

I appreciate not being pressured you buy extras. The staff were beyond friendly and knowledgeable. And the whole process was quick and painless.

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Fast and easy. Staff barely mentioned services they didn't feel my car needed while making it easy to understand and accept othe ...

Fast and easy. Staff barely mentioned services they didn't feel my car needed while making it easy to understand and accept other services that were suggested.

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Crew seemed to work well together and I received friendly service.

Crew seemed to work well together and I received friendly service.

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The gentleman that help me were very knowledgeable and courtesy! They did a safety check on my lights and helped with a service ...

The gentleman that help me were very knowledgeable and courtesy! They did a safety check on my lights and helped with a service on my transfer case.

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The manager John was so helpful and personable. He gave us some great recommendations and made the experience so easy. We'll def ...

The manager John was so helpful and personable. He gave us some great recommendations and made the experience so easy. We'll definitely be coming back!

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Quick service and appropriate questions asked and all safety precautions taken.

Quick service and appropriate questions asked and all safety precautions taken.

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The staff was friendly, knowledgeable, and proficient with the service. It is why we keep coming back to this store.

The staff was friendly, knowledgeable, and proficient with the service. It is why we keep coming back to this store.

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The staff was extremely friendly, introduced themselves by name, showed me the screen containing the recommendations for my car, ...

The staff was extremely friendly, introduced themselves by name, showed me the screen containing the recommendations for my car, and I felt they were truthful about what needed to be done now and what would need to be done later. Putting the keys in a secure box in my view while they worked on the car was a nice touch I had not seen before.

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There is change--then, there is total reconstruction or destruction of a business once well-done. First, the humor used with me ...

There is change--then, there is total reconstruction or destruction of a business once well-done. First, the humor used with me felt offensive: teasing me about a missing finger if I didn't put my car key in the 'safety box.' Reminding me that I 'needed to check my transmission' without asking me if I was satisfied with my current mechanical services and whether I needed a transmission check/fluid flush was really abrasive. Non-verbal harassment can also include repeating service items simply because of someone's hair color or possible expectation that a woman of my size, age, hair color, clothing wouldn't know a thing about my car. The straw that broke this 'camel of trust back' was a small thing that prior staff of this site once joked about. When a staff checks a cabin air filter, asks me if I want it replaced and says "No, I can't do that." upon my request that he leaves that air filter out--putting it back into the slot full of debris and dirty= this is a joke that for my family's mechanical business in Wisconsin often is repeated. We call it the final passive-aggressive slam. Psychologically- it has many undertows. Not professional or respect building!

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Manager John was great. He covered the mandatory Corporate Script with out belaboring it. That was appreciated by this ASE C ...

Manager John was great. He covered the mandatory Corporate Script with out belaboring it. That was appreciated by this ASE Certified Tech and retired Service Manager of a large 3 brand auto dealership.

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Good service kind people and fast service

Good service kind people and fast service

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Past problems were never resolved.

Past problems were never resolved.

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All the guys are amazing and continuously go above and beyond what any company would ever do. After pulling into the garage they ...

All the guys are amazing and continuously go above and beyond what any company would ever do. After pulling into the garage they realized they were out of the oil filter for my Mini Cooper, and instead of turning me away, one of the guys had another location transfer one to them, drove down the street to the location and brought the filter back. That is amazing customer service at its best!

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The tech I had seemed a little sloppy.

The tech I had seemed a little sloppy.

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friendly service and knew what they were doing

friendly service and knew what they were doing

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Good guys and excellent service.

Good guys and excellent service.

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No waiting at all. They were very thorough and told me exactly what they were doing whenever they did anything at all.

No waiting at all. They were very thorough and told me exactly what they were doing whenever they did anything at all.

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I think the customer service guy's name was Richard? He was great. I don't remember the other names (sorry guys!), but it was ac ...

I think the customer service guy's name was Richard? He was great. I don't remember the other names (sorry guys!), but it was actually kind of fun, haha. I'll be happy to keep coming back here for oil changes.

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Cost of radiator flush was higher than I would have though.

Cost of radiator flush was higher than I would have though.

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Speed if service

Speed if service

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Some of the staff were overly friendly, almost forced. It's like they were told they HAD to make small talk, even if the custom ...

Some of the staff were overly friendly, almost forced. It's like they were told they HAD to make small talk, even if the customer was not responding. Had nothing to do with the service.

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I have used this oil change center numerous times, and I always get great service from the staff. My visits are always a challen ...

I have used this oil change center numerous times, and I always get great service from the staff. My visits are always a challenge for them, because my vehicle is older (1969 Mach 1), and their database doesn't support it. But they always go to great lengths to ensure that they use the correct parts and fluids, and do so in a friendly and efficient manner. I don't trust many people to work on my car, but I have the utmost confidence in their workmanship. I recommend them to all of my family and friends.

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Everyone was helpful and friendly! Service was outstanding and I had 2 little ones in the car with me and the customer service m ...

Everyone was helpful and friendly! Service was outstanding and I had 2 little ones in the car with me and the customer service made it very easy. My 4 year old wants to go back every day because she got a red lollypop! Will be using you all from now on and telling friends.

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The staff was friendly, knowledgeable, and respectful of the fact that I am a woman that knows a thing or two about cars.

The staff was friendly, knowledgeable, and respectful of the fact that I am a woman that knows a thing or two about cars.

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thorough explanations of all the areas the techs service, friendly service, have taken several vehicles to this location over la ...

thorough explanations of all the areas the techs service, friendly service, have taken several vehicles to this location over last 5 years and have always have had great experiences with the employees

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The technicians were friendly, knowledgeable, and explained all the procedures clearly. There were several maintenance mileston ...

The technicians were friendly, knowledgeable, and explained all the procedures clearly. There were several maintenance milestones that I had never had done on my vehicle and I relied upon the technicians' advice as to what should be done now. They told me what was critical given the mileage of the vehicle and what was simply recommended. I felt I could trust their judgement and was happy with the result.

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Very easy process, service was quickly done.

Very easy process, service was quickly done.

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The staff was very kind

The staff was very kind

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John was very friendly and professional. All of the workers communicated that they were hurried, but still focused!

John was very friendly and professional. All of the workers communicated that they were hurried, but still focused!

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Very nice provided helpfuk information for the care of my car

Very nice provided helpfuk information for the care of my car

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I was greeted upon arrival and didn't wait long before it was my turn. Once inside I was attended to as quickly as possible by f ...

I was greeted upon arrival and didn't wait long before it was my turn. Once inside I was attended to as quickly as possible by friendly employees who shared the different options with the positives of each upgrade.

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It was great customer service, the oil change was very quick!

It was great customer service, the oil change was very quick!

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