Oil Change Hillsboro

Staff remembered me from last visit, offered water while I waited. Reminded me of the free top off before 3000 miles. They're a ...

Staff remembered me from last visit, offered water while I waited. Reminded me of the free top off before 3000 miles. They're always very friendly and welcoming. They know my car better than I do.

MORE

I was highly satisfied because the individuals who helped me took the time to answer my questions. I hope that they continue thi ...

I was highly satisfied because the individuals who helped me took the time to answer my questions. I hope that they continue this with all clients. It was my first time getting an oil change and I am glad they were able to tell me what was going on with my car.

MORE

I always hate the upwelling. I didn’t experience that this time. When I took my car to a dealership it was in and out without up ...

I always hate the upwelling. I didn’t experience that this time. When I took my car to a dealership it was in and out without upwelling everything.Some of us do know that a recommendation by a dealer is not the law.I really hated when they would take advantage of my children.Letting you know what is coming due is fine, but the time I plan to get an oil change is enough to get an oil change, that’s it.Thank You for fixing it.

MORE

The customer service ice was above and beyond excellent. Everyone was fast and friendly the entire time.

The customer service ice was above and beyond excellent. Everyone was fast and friendly the entire time.

MORE

Ethan was great

Ethan was great

MORE

Was given a slip of paper with an printout of my battery rating claiming it was at 70% below capacity. Later, I requested at 2 p ...

Was given a slip of paper with an printout of my battery rating claiming it was at 70% below capacity. Later, I requested at 2 places, to check my battery and alternator without this same finding. Peculiar. Perhaps the equipment needs to be calibrated at this location.

MORE

I feel that satisfied is the best representation of my experience. There isn’t a specific reason except that was the beat answer ...

I feel that satisfied is the best representation of my experience. There isn’t a specific reason except that was the beat answer.

MORE

I expected good service and I got it. I was satisfied.

I expected good service and I got it. I was satisfied.

MORE

The Manager John as amazing. He was very informative and overall a pleasure to talk to. I would recommend the Valovline in Hill ...

The Manager John as amazing. He was very informative and overall a pleasure to talk to. I would recommend the Valovline in Hillsboro, OR just for the professionalism and customer service

MORE

Quick service

Quick service

MORE

Technicians were friendly, knowledgeable, quick , and thorough.

Technicians were friendly, knowledgeable, quick , and thorough.

MORE

Very professional and informative.

Very professional and informative.

MORE

Have always had a great experience at my location. Very nice staff

Have always had a great experience at my location. Very nice staff

MORE

They were all very professional and friendly. The manager had me pull forward enough to get out of the sun while waiting and off ...

They were all very professional and friendly. The manager had me pull forward enough to get out of the sun while waiting and offered me a cup of cold water. He also cares about his people it’s obvious. This one is a very busy station but I won’t go to a different oil change place...I’d rather wait.

MORE

Manager John Falk is extremely friendly and knowledgeable. I have seen him there before and is one of the reasons I returned to ...

Manager John Falk is extremely friendly and knowledgeable. I have seen him there before and is one of the reasons I returned to this location.

MORE

Very knowledgeable and Courteous Staff...Did a great job on a very Hot and Busy day.

Very knowledgeable and Courteous Staff...Did a great job on a very Hot and Busy day.

MORE

Service is prompt, the technician's know what they are doing, everyone makes safety a priority...all PPE was worn, nobody cuts c ...

Service is prompt, the technician's know what they are doing, everyone makes safety a priority...all PPE was worn, nobody cuts corners, key's removed from the car and put into a box, etc.

MORE

Everyone did there job well.

Everyone did there job well.

MORE

It was sufficient, nothing above and beyond. You should appreciate that not everyone can be filled with hyperbole about getting ...

It was sufficient, nothing above and beyond. You should appreciate that not everyone can be filled with hyperbole about getting their oil changed.

MORE

The staff was very friendly and quick.

The staff was very friendly and quick.

MORE

Quick, complete service as requested.

Quick, complete service as requested.

MORE

Nice group of workers and very helpful

Nice group of workers and very helpful

MORE

Price seems too high.

Price seems too high.

MORE

I came in for an oil change and they did great.

I came in for an oil change and they did great.

MORE

Just by chance there was no one in line when I arrived. The service was performed quickly and efficiently. The technicians wer ...

Just by chance there was no one in line when I arrived. The service was performed quickly and efficiently. The technicians were knowledgeable and provided me with a list of the recommended services with no pressure to have them done. I will continue to visit that location in the future.

MORE

friendly, efficient, knowledgeable. mentioned ways to save more

friendly, efficient, knowledgeable. mentioned ways to save more

MORE

Great customer service.

Great customer service.

MORE

This location is the best! The manager, John, is awesome!! He’s always so knowledgeable, professional, and helpful! I never feel ...

This location is the best! The manager, John, is awesome!! He’s always so knowledgeable, professional, and helpful! I never feel pressured to get other things done on my car besides an oil change or whatever I need done! Drew is also another person who is always so professional. I always go to this location hoping to see either one of those guys!

MORE

It took longer than normal for my service to be completed and I had technicians changed during my service.

It took longer than normal for my service to be completed and I had technicians changed during my service.

MORE

I have been using this location since it was Jiffy Lube. Staff seems professional and knowledgeable. Owner John is a nice guy an ...

I have been using this location since it was Jiffy Lube. Staff seems professional and knowledgeable. Owner John is a nice guy and very friendly. I have tried a Valvoline location closer to my home but choose to go to this one for consistent service.

MORE

I was happy with the service . If I where not happy I would go elsewhere . I've been going to this same place for a couple of ye ...

I was happy with the service . If I where not happy I would go elsewhere . I've been going to this same place for a couple of years now. Thanks for a job well done .

MORE

I was my first visit so it difficult to say now

I was my first visit so it difficult to say now

MORE

Great team and service.

Great team and service.

MORE

brand of oil

brand of oil

MORE

The staff was quick, friendly and very knowledgeable. The manager John Falk explained every step thoroughly and was very hospita ...

The staff was quick, friendly and very knowledgeable. The manager John Falk explained every step thoroughly and was very hospitable! Love it!

MORE

I found the service to be fast and pleasant. The crew explained what it is that they were doing and always checked before doing ...

I found the service to be fast and pleasant. The crew explained what it is that they were doing and always checked before doing anything that would have resulted in a charge or fee. I was pleased at the number of options that were offered and I feel confident in the quality of the work done.

MORE

Employees were very friendly to customers and each other. I never feel pressured for suggested maintenance and always feel welco ...

Employees were very friendly to customers and each other. I never feel pressured for suggested maintenance and always feel welcomed. 10/10

MORE

Very quick. Everyone was very nice.

Very quick. Everyone was very nice.

MORE

Friendly, communicate, explain and helpful.

Friendly, communicate, explain and helpful.

MORE

They completed the service in a timely manner for a reasonable price.

They completed the service in a timely manner for a reasonable price.

MORE

They explained everything and recommended things the vehicle needed

They explained everything and recommended things the vehicle needed

MORE

Everybody was great and very courteous and knowledgeable

Everybody was great and very courteous and knowledgeable

MORE

I had to pay with a check. Before they processed my check, who knows when they received a check from someone else? They gladly a ...

I had to pay with a check. Before they processed my check, who knows when they received a check from someone else? They gladly accepted it and figured it out.

MORE

The Valvoline on TV HWY is the only one I like to go to (Prior to that Oil Can Henry), as they provide a consistent great experi ...

The Valvoline on TV HWY is the only one I like to go to (Prior to that Oil Can Henry), as they provide a consistent great experience every time and the wait is not too long. Keep up the great work!

MORE

The staff does a great job. They were down a person, but the crew worked quickly to keep up with the business. There were 6 ca ...

The staff does a great job. They were down a person, but the crew worked quickly to keep up with the business. There were 6 cars waiting (3 in each bay) when I approached, but did not mind waiting the 30 minutes because they do a great job.

MORE

Very knowledgeable service personnel and quick service.

Very knowledgeable service personnel and quick service.

MORE

Can always improve. I keep it real. They did the best without being "perfect"

Can always improve. I keep it real. They did the best without being "perfect"

MORE

The service technician walked me through possible additional services, gave me the pros and cons and expected timing of each, an ...

The service technician walked me through possible additional services, gave me the pros and cons and expected timing of each, and did not pressure me. We agreed to delay many optional services, but did add on one addition during our discussion

MORE

The guys were polite and nice to us. Have us a cup of water. Cameron was helpful inputting are information quickly. I was amused ...

The guys were polite and nice to us. Have us a cup of water. Cameron was helpful inputting are information quickly. I was amused at how fast these guys can talk! Will go back again!

MORE

Fast enough I can change my oil on my lunch break

Fast enough I can change my oil on my lunch break

MORE

Mainly the lack of pressure to pay for more services.

Mainly the lack of pressure to pay for more services.

MORE

Your staff is quick and courteous

Your staff is quick and courteous

MORE

The oil change itself was fine. I just needed to have it done. The conversation of the employees was unprofessional. I had my sl ...

The oil change itself was fine. I just needed to have it done. The conversation of the employees was unprofessional. I had my sleeping 6 month old in the back of the car and an employee didn’t understand why people brought their kids in or went and got an oil change when they were on there break. He justified the loudness due to another customer asking them to be quiet (told in 3rd person to me ) that their group was loud and friendly. I was too tired to say anything but I just asked if he had kids?! Not the best conversation you can have especially when you just want to get your oil changed and go about your day. He also was talking so fast I couldn’t understand what he was saying. Slow down. They took off my caps to my tires because I wasn’t sure if they had nitrogen in them. And than when I was I asked what I should do with it he was like whatever you want. Some people just keep them but the tone was defensive. The manager told me about his child custody case in WA. All that was just awkward, unnecessary, and I felt like I was talking to some young adults who needed to have some better management and direction on professionalism.

MORE

I loved how fast they were and how nice and kind they are. Very skilled people and hard workes! Enjoy being around them every ti ...

I loved how fast they were and how nice and kind they are. Very skilled people and hard workes! Enjoy being around them every time. They remember my name as I am frequent and makes me feel good!

MORE

The entire crew did an amazing job and worked positively well as a team. John does a great job managing the team.

The entire crew did an amazing job and worked positively well as a team. John does a great job managing the team.

MORE

John the Manager, Cameron, and Justin were truly fantastic. They went above and beyond to help me get my car taken care of and t ...

John the Manager, Cameron, and Justin were truly fantastic. They went above and beyond to help me get my car taken care of and their attitude and attention to detail was phenomenal!

MORE

Awesome Upbeat Professional Crew.No high pressure sales efforts for things I don't need.I trust this store.

Awesome Upbeat Professional Crew.No high pressure sales efforts for things I don't need.I trust this store.

MORE

I cannot remember the associate’s name but the gentlemen who helped me was very professional and friendly. He was clearly very k ...

I cannot remember the associate’s name but the gentlemen who helped me was very professional and friendly. He was clearly very knowledgeable and he didn’t make me feel pressured to buy any service. I got my oil changed and my transmission fluid flushed and replaced. I’m satisfied with my service and experience. I would 100% recommend this location to anyone needing your services. Thank you for you what you do.Ashley

MORE

Very nice, professional and punctual staff

Very nice, professional and punctual staff

MORE

Professional courteous service. Technician ensured I was able to use groupon I purchased when the voucher would not scan.

Professional courteous service. Technician ensured I was able to use groupon I purchased when the voucher would not scan.

MORE

Good, fast and efficient

Good, fast and efficient

MORE

The facility was clean and the employees are all friendly and professional, it was clear they understood exactly what they neede ...

The facility was clean and the employees are all friendly and professional, it was clear they understood exactly what they needed to do. Also I like that I can stay in my car not have to sit in a waiting room especially during the winter and it's cold and flu season.

MORE

The team assisting me included one in-training staff member (Elijah), one regular staffer (Justin), and a supervisor (John?). I ...

The team assisting me included one in-training staff member (Elijah), one regular staffer (Justin), and a supervisor (John?). I supervise a staff of 42, and regularly train people, and John very much impressed me by how he was training and interacting with both his staff and me. I very much commend his leadership and professionalism. Whatever he's being paid, he deserves more. Justin was also great. Elijah was new, and being trained with respect and great competence. It all made me feel better about Valvoline. If this is the kind of people your company has, kudos!

MORE

The men their were very informative and very informative in their service.

The men their were very informative and very informative in their service.

MORE

customer service rep was great

customer service rep was great

MORE

Excellent customer service and knowledgeable staff

Excellent customer service and knowledgeable staff

MORE

Seriously the best experience I’ve had getting my oil changed. The staff was sooo friendly and made sure I felt comfortable with ...

Seriously the best experience I’ve had getting my oil changed. The staff was sooo friendly and made sure I felt comfortable with everything they were doing. They were super knowledgeable and let me know every step. Will definitely return to this location even though I have a closer location to my house. It’s worth the drive!! :)

MORE

the technicians seemed more like people than corporate drones, and that means a lot to a person like me.

the technicians seemed more like people than corporate drones, and that means a lot to a person like me.

MORE

I have always had excellent service from both Oil Can Henry and now its successor, Valvoline.

I have always had excellent service from both Oil Can Henry and now its successor, Valvoline.

MORE

I'd say that I was a little bit disappointed with the fact that we weren't told that they would be taking our car keys during th ...

I'd say that I was a little bit disappointed with the fact that we weren't told that they would be taking our car keys during the process, so nobody recommended for example that we rolled down our windows when it was 80• outside.

MORE

The crew was communicating well with me and each other.

The crew was communicating well with me and each other.

MORE

been going to this location for a while. Guys are always pleasant and don't pressure.

been going to this location for a while. Guys are always pleasant and don't pressure.

MORE

I was greeted by john upon my arrival and he was very nice to me asking what type of service I would like and then told be about ...

I was greeted by john upon my arrival and he was very nice to me asking what type of service I would like and then told be about the other services I might need to want to look into getting. I went along and got some other services done as well, and afterwards he made sure I didn't have any questions or concerns and sent me on my way. Overall very fast and friendly

MORE

Not only did they help with what I needed but also more I learned something new that day.

Not only did they help with what I needed but also more I learned something new that day.

MORE

Always quick, courteous service. Good value. No pressure on the upsell.

Always quick, courteous service. Good value. No pressure on the upsell.

MORE

The service representatives and manager were very professional and offered needed services for much less than quoted by the deal ...

The service representatives and manager were very professional and offered needed services for much less than quoted by the dealership. I took advantage of some of those, and will have more done at Valvoline in the future. The whole experience was pleasant and I have already recommended your services to friends.

MORE

Very friendly staff. Service I needed was completed.

Very friendly staff. Service I needed was completed.

MORE

As always, the crew was very professional and friendly. attentive to the needs of my vehicle and quick. I have always been happy ...

As always, the crew was very professional and friendly. attentive to the needs of my vehicle and quick. I have always been happy with my experience and am willing to pay a little more for something i need to have done for an experience like this. The competition is far below and i don't trust them.

MORE

The people were great. The reason I checked not likely on telling someone about my service is I am not that kind of a person. Th ...

The people were great. The reason I checked not likely on telling someone about my service is I am not that kind of a person. The service was excellent.

MORE

The manager John was absolutely incredible. Very attentive and active. Made me feel welcome and comfortable with the services ...

The manager John was absolutely incredible. Very attentive and active. Made me feel welcome and comfortable with the services being gone to my vehicle. I’ve never seen a manager work so hard. He is a tremendous asset to your company. I would have liked to see an option to add a tip for the great work John and the staff do.

MORE

Courteous and professional servoce

Courteous and professional servoce

MORE

The guys were awesome, very friendly and professional. Found me a coupon and saved me a few bucks too and that topped it all off ...

The guys were awesome, very friendly and professional. Found me a coupon and saved me a few bucks too and that topped it all off!

MORE

The manager is exceptional and only reason I take my vehicle here every time

The manager is exceptional and only reason I take my vehicle here every time

MORE

it was nice they were fast of getting the cars and trucks out

it was nice they were fast of getting the cars and trucks out

MORE

The employees were very nice and took care of what I needed done in a timely manner.

The employees were very nice and took care of what I needed done in a timely manner.

MORE

- comprehensive service- knowledgable staff- efficient, despite the large volume of tasks done- Cam cleaned the leaves from unde ...

- comprehensive service- knowledgable staff- efficient, despite the large volume of tasks done- Cam cleaned the leaves from under my hood, which was unexpected and very kind

MORE

they got the job done in a timely manner w/o any issues

they got the job done in a timely manner w/o any issues

MORE

John and his crew did goodas usual. 👍🤔

John and his crew did goodas usual. 👍🤔

MORE

The manager John is doing a great job with the new people on his crew

The manager John is doing a great job with the new people on his crew

MORE

My wife took the truck in and had no complaints also seemed relatively happy. If mama's happy...then, I'm highly satisfied!!

My wife took the truck in and had no complaints also seemed relatively happy. If mama's happy...then, I'm highly satisfied!!

MORE

The Staff there were awesome, knowledgeable, and very friendly to me

The Staff there were awesome, knowledgeable, and very friendly to me

MORE

Oil types price was more than previous visit

Oil types price was more than previous visit

MORE

Service was fast and technicians seemed to know what they were doing. The original price quoted was $64.99, but I had a $15.00 o ...

Service was fast and technicians seemed to know what they were doing. The original price quoted was $64.99, but I had a $15.00 off coupon from Jiffy Lube which was accepted. If the coupon had not been accepted, the price would have been too high and I would have gone elsewhere.The attendants were very friendly.

MORE

The manager John and his crew always take good care of my car! Always so friendly! John is always so positive with his team whil ...

The manager John and his crew always take good care of my car! Always so friendly! John is always so positive with his team while working on cars! Because of this team I always stop by this location to get my oil changed! I trust them fully!

MORE

I forgot the specific names of the people who helped me but they were awesome! Got my oil and battery replaced before a long dri ...

I forgot the specific names of the people who helped me but they were awesome! Got my oil and battery replaced before a long drive with speed and great customer service! These people are awesome and deserve a pizza party!

MORE

The staff was great, it went very quickly!

The staff was great, it went very quickly!

MORE

John the Manager and the rest of the guys are always friendly, fast and efficient.

John the Manager and the rest of the guys are always friendly, fast and efficient.

MORE

Knowledgeable and friendly staff

Knowledgeable and friendly staff

MORE

Ethan, Justin & Jackson were professional and courteous. They identified micro cracks in my fan belt which I wouldn’t of noticed ...

Ethan, Justin & Jackson were professional and courteous. They identified micro cracks in my fan belt which I wouldn’t of noticed otherwise. And thankfully they had a replacement in stock. However I think $90 for a replacement belt is a bit of an overcharge for the company to charge customers. But overall it was a pleasant visit and I will probably return for my next oil change.

MORE

Friendly and fast

Friendly and fast

MORE

Knowledgeable, courteous, and friendly staff.

Knowledgeable, courteous, and friendly staff.

MORE

The service rep was very sincere and knowledgeable

The service rep was very sincere and knowledgeable

MORE

Quick in and out service , very friendly

Quick in and out service , very friendly

MORE

so fast, efficient, and friendly. They treat me with the utmost respect and politely answer questions.

so fast, efficient, and friendly. They treat me with the utmost respect and politely answer questions.

MORE

quick, friendly, efficient

quick, friendly, efficient

MORE

WES IS THE BEST. He has such a great personality and he single-handedly made this the best oil change experience I’ve ever had. ...

WES IS THE BEST. He has such a great personality and he single-handedly made this the best oil change experience I’ve ever had. Justin and Daniel also did AMAZING work on my car in a time-effificent manner. I love Wes, I’m never going to Jiffy Lube again and I’M COMING BACK FOR WESLEY!!!

MORE

Jon, my CSR at the tv hwy location in Hillsboro was awesome, great advisor and went out of his way to explain and recommend serv ...

Jon, my CSR at the tv hwy location in Hillsboro was awesome, great advisor and went out of his way to explain and recommend services for my car. Entire crew that I had were amazing as the rest of the crew was having fun while getting it done fast.

MORE

Friendly service delivered efficiently and quickly, with no pressure or unwanted sales pitch.

Friendly service delivered efficiently and quickly, with no pressure or unwanted sales pitch.

MORE

John and his team were amazing, fast, and honest. John told me what he suggested for my car and I fully trusted him. John has gr ...

John and his team were amazing, fast, and honest. John told me what he suggested for my car and I fully trusted him. John has great customer service. First time getting an oil change and definitely coming back to this location because of John! Thanks again!!!

MORE

The working Staff, all of them that worked with me, were very congenial and nice. I wish I could remember their names. They are ...

The working Staff, all of them that worked with me, were very congenial and nice. I wish I could remember their names. They are to be complimented for their smooth, rapid, professional and the expeditious service that they performed on my car. It is too bad the one gentleman needed shoulder surgery but was not able to take the 18 months needed for the surgery and recovery. My own brother endured the same procedure and it improved his work performance tremendously at the work place.Thank You for the Amazing work that you performed on my car.

MORE

The service is always great and choices are clearly explained. The staff is friendly and helpful. Your location is very convenie ...

The service is always great and choices are clearly explained. The staff is friendly and helpful. Your location is very convenient as well for me. I don't feel pressured to buy more than I need. I like the camera coverage. The only other place that I have gone to is Jiffy Lube. I prefer being in my car and seeing what is going on and I like the people at Valvoline better.

MORE

The service great and all the guys working were friendly and didn't pressure me to buy more which has happened in the past.

The service great and all the guys working were friendly and didn't pressure me to buy more which has happened in the past.

MORE

Extremely friendly staff! Management was especially friendly and was trying to get me the best deal possible

Extremely friendly staff! Management was especially friendly and was trying to get me the best deal possible

MORE

It was a good service but don’t always give top marks

It was a good service but don’t always give top marks

MORE

The technician who took care of our car was very nice and efficient. He was wanted to get us in and of there I love the fast bu ...

The technician who took care of our car was very nice and efficient. He was wanted to get us in and of there I love the fast but great service

MORE

I was highly satisfied due to John the managers service with me my entire stay. He kept me updated and informed about everything ...

I was highly satisfied due to John the managers service with me my entire stay. He kept me updated and informed about everything that was going on with my vehicle.

MORE

They were friendly, knowledgeable. I laughed.

They were friendly, knowledgeable. I laughed.

MORE

Always do great work, getting things done in a timely manner.

Always do great work, getting things done in a timely manner.

MORE

Professional service. Thank you...

Professional service. Thank you...

MORE

I have always received good service from this place and will return.

I have always received good service from this place and will return.

MORE

I was highly satisfied because I was on a time crunch and I had my oil changed while in my car and I was out and about in 20 min ...

I was highly satisfied because I was on a time crunch and I had my oil changed while in my car and I was out and about in 20 minutes. They had everything finished and allowed me to get to work on time. If it weren’t for them I don’t know what I would’ve done or who else I would’ve trusted w my car

MORE

The assistant manager was very pleasant and personable.

The assistant manager was very pleasant and personable.

MORE

This is the only place I take my car to get serviced and very satisfied

This is the only place I take my car to get serviced and very satisfied

MORE

I didn’t feel pressured to buy the different services you provide, but I did feel bombarded by options.

I didn’t feel pressured to buy the different services you provide, but I did feel bombarded by options.

MORE

John and his team always do an amazing job!!

John and his team always do an amazing job!!

MORE

I appreciate John's (the Manager) enthusiasm and attention to detail!

I appreciate John's (the Manager) enthusiasm and attention to detail!

MORE

Always great service and clear communication from the managers

Always great service and clear communication from the managers

MORE

Promptly performed the requested service.

Promptly performed the requested service.

MORE

For many years, Aloha Jiffy Lube was my favorite. After a change in ownership, they have proven several times to not be trustwo ...

For many years, Aloha Jiffy Lube was my favorite. After a change in ownership, they have proven several times to not be trustworthy. (The first time or two, I thought it could be an honest mistake, but after the third time, I don't believe it's honest.) It seemed like this shop was new in the neighborhood, and I decided to give them a chance to give excellent service. Even though I saw an Oil Can Henry's symbol on the building (& I had a bad experience with OCH in the past) I tried it, and the service was very impressive. This is my new favorite shop, and I've already told my family.

MORE

Loved the staff, very open and honest and made my oil change very simple! 10/10 service and quality

Loved the staff, very open and honest and made my oil change very simple! 10/10 service and quality

MORE

The people where very nice and helpfull.They explained things to me.

The people where very nice and helpfull.They explained things to me.

MORE

The camera facing the technician was partially obstructed and the video feed was greatly delayed. One of the techs on the floor ...

The camera facing the technician was partially obstructed and the video feed was greatly delayed. One of the techs on the floor was bent down talking to the tech working under the car, obviously about my vehicle and when I inquired what was going on, I was dismissed. The overall level of service and communication I’ve come to know and expect, was not delivered during this last visit.

MORE

The people were very friendly and kind to me, explained all the options for my vehicle, even let me know my battery was going ou ...

The people were very friendly and kind to me, explained all the options for my vehicle, even let me know my battery was going out on me, and tire.

MORE

Says 30 min oil change but mine took 1 hr

Says 30 min oil change but mine took 1 hr

MORE

The manager is cool and straightforward with what needs to be done

The manager is cool and straightforward with what needs to be done

MORE

John and his crew do an outstanding job! I have gone to them for years. Even though I moved to Beaverton, I made a point to dr ...

John and his crew do an outstanding job! I have gone to them for years. Even though I moved to Beaverton, I made a point to drive out to Hillsboro (8 miles out of my way) just to get my truck serviced with him and his crew. They do great work!!!!!

MORE

I thought the price a little high , I got coupon online that was better but price was still a little high

I thought the price a little high , I got coupon online that was better but price was still a little high

MORE

I use this location all the time. I have four the last couple yrs. Even when I moved over to the other side of Portland for a wh ...

I use this location all the time. I have four the last couple yrs. Even when I moved over to the other side of Portland for a while I would make the trip to this location. The staff is awesome & I know them well now! They are truly awesome!!! They work on my daughters cars as well now too!!! Will continue coming here. Thank u!!! 🤗🤗

MORE

Very knowledgable techs , answered and addressed all my maintenance concerns . Will be using them for all my maintenance work. ...

Very knowledgable techs , answered and addressed all my maintenance concerns . Will be using them for all my maintenance work. I have been recommending Valvoline to friends and family it would be nice if Valvoline could provide a way customers such as myself can get discounts for sending referral links/text etc. to other potential new customers.

MORE

great customer service

great customer service

MORE

Great Service , workers husseld and communicated with each other and myself. Levi was Pro.

Great Service , workers husseld and communicated with each other and myself. Levi was Pro.

MORE

John was incredible in his knowledge and customer service skills . I have been there several times and he is always on top of hi ...

John was incredible in his knowledge and customer service skills . I have been there several times and he is always on top of his game !! Fast ,friendly, and knows his business

MORE

They are good doing their job.

They are good doing their job.

MORE

The man working checked other things on my car in addition to service I was there for

The man working checked other things on my car in addition to service I was there for

MORE

John was very attentive to me and my cars needs. He even remembered me from my last vist and asked how my dogs were doing! 🐶🤗

John was very attentive to me and my cars needs. He even remembered me from my last vist and asked how my dogs were doing! 🐶🤗

MORE

Customer Service Rep, Tiffany was awesome. Very patient while training a newer employee while still staying focused on providin ...

Customer Service Rep, Tiffany was awesome. Very patient while training a newer employee while still staying focused on providing me with excellent customer service.

MORE

Wanted the basic oil change but was only offered the highest price option.

Wanted the basic oil change but was only offered the highest price option.

MORE

John, the manager is awesome. 10 out of 10 on customer service and knowledge across the board. He truly cares about the work tha ...

John, the manager is awesome. 10 out of 10 on customer service and knowledge across the board. He truly cares about the work that is put out from him and his team. Communication is outstanding and he even took it a step further to offer advice on what to do to change my cabin air filter because it wasn't a service they could provide for me. (They didn't carry my cabin air filter in stock). I drive out of my way to get my oil changed at his location and will definitely be back for the next one. I wish each branch had a manager like him. I believe you would get more return customers and highly satisfied customers.

MORE

attendants were friendly and knowledgeable. they recommended without pressuring.

attendants were friendly and knowledgeable. they recommended without pressuring.

MORE

fast & friendly

fast & friendly

MORE

The manager John was very nice and helpful

The manager John was very nice and helpful

MORE

The service was fast and friendly, Daniel, Levi, and Ethan did a great Job on my oil change will definitely being going back aga ...

The service was fast and friendly, Daniel, Levi, and Ethan did a great Job on my oil change will definitely being going back again soon and telling my friends and family about them, even my coworkers

MORE

John the manager always is friendly and takes good care of me.

John the manager always is friendly and takes good care of me.

MORE

The person that helped me out was very good I think his name was Jackson but the service team there did great

The person that helped me out was very good I think his name was Jackson but the service team there did great

MORE

They did the actual work, and they are considerate because they checked every part.

They did the actual work, and they are considerate because they checked every part.

MORE

Staff there is very professional and respectful, kind and prompt with their work.

Staff there is very professional and respectful, kind and prompt with their work.

MORE

Price seems to increase with each visit, it is starting to get close to the point where I will change my own oil

Price seems to increase with each visit, it is starting to get close to the point where I will change my own oil

MORE

Our tech was very attentive and professional.

Our tech was very attentive and professional.

MORE

We’ve never had any issues coming here for our cars Alwyas great service and friendly

We’ve never had any issues coming here for our cars Alwyas great service and friendly

MORE

No need to get out of the car and sales rep was very curtious and prompt.

No need to get out of the car and sales rep was very curtious and prompt.

MORE

Great job

Great job

MORE

the technicians were nice and fast

the technicians were nice and fast

MORE

I'm always satisfied here. I live in Portland & drive over here because I love the people here.

I'm always satisfied here. I live in Portland & drive over here because I love the people here.

MORE

Quick and easy.

Quick and easy.

MORE

Fast, knowledgeable, friendly, polite.

Fast, knowledgeable, friendly, polite.

MORE

John and everyone there were very polite and kind. I ALWAYS feel pressured to purchase things I don’t want to, but not today. I ...

John and everyone there were very polite and kind. I ALWAYS feel pressured to purchase things I don’t want to, but not today. I was offered product, but when I said no that was that. John is a great manager; excellent customer service, personable, and professional. Will definitely go to this location again despite it being out of my way and would recommend this location to anyone because of my experience today.

MORE

Everyone was very friendly and working hard and quick but safely and proficiently fast ! Took a bit to be treated but they ackno ...

Everyone was very friendly and working hard and quick but safely and proficiently fast ! Took a bit to be treated but they acknowledged me and then came to greet me as soon as they could .

MORE

Staff was very friendly and knowledgeable,and freely anwsered questions

Staff was very friendly and knowledgeable,and freely anwsered questions

MORE

they explain everything that is needed or recommended. They dont push me to make rush decisions and I feel like I am never given ...

they explain everything that is needed or recommended. They dont push me to make rush decisions and I feel like I am never given unnecessary charges or repairs.

MORE

Could've been more prompt to getting me in, there was only one car being serviced at the time with plenty of people working.

Could've been more prompt to getting me in, there was only one car being serviced at the time with plenty of people working.

MORE

Very pleased with the friendly service and politeness of employees

Very pleased with the friendly service and politeness of employees

MORE

John the Manager is excellent. I’ve been going to him at this location for three years and wouldn’t go anywhere else. I’m always ...

John the Manager is excellent. I’ve been going to him at this location for three years and wouldn’t go anywhere else. I’m always confident even when he’s not there because he trains his people well!

MORE

I like!

I like!

MORE

Upon inspection of coolant system found build in coolant resivoir and replaced and cleaned system.

Upon inspection of coolant system found build in coolant resivoir and replaced and cleaned system.

MORE

Very satisfied with the service thanks again will be coming back

Very satisfied with the service thanks again will be coming back

MORE

It seems that the price of an oil change is a little steep.

It seems that the price of an oil change is a little steep.

MORE

Great service!

Great service!

MORE

Excellent understanding of cars and oil changes. thanks

Excellent understanding of cars and oil changes. thanks

MORE

because afterwards I called about a coupon I missed at home and you said that you would send me a $12.00 check... thank you.

because afterwards I called about a coupon I missed at home and you said that you would send me a $12.00 check... thank you.

MORE

John was professional and courteous and I will use them again

John was professional and courteous and I will use them again

MORE

The staff was great and explained everything properly to me. I think there were four guys working on my car at one time so I was ...

The staff was great and explained everything properly to me. I think there were four guys working on my car at one time so I was in and out quick. For all the items I needed done it was a good value. Much better experience then I have ever had with Jiffy Lube and much faster then going to the dealer. Thanks guys!

MORE

John was great.

John was great.

MORE

The Manager John ( I believe that's his name) always remembers me and greets me personally.

The Manager John ( I believe that's his name) always remembers me and greets me personally.

MORE

Fast service, knowlegable staff. Manager showed me a printout of what was due maintainance on my car and advised what was needed ...

Fast service, knowlegable staff. Manager showed me a printout of what was due maintainance on my car and advised what was needed also since I recently changed the transmission for a new one he reflected that in my maintenance report. Will come back for next oil change.

MORE

Really like the staff and manager John

Really like the staff and manager John

MORE

in this world of subpar service. Its refreshing to get the level of service I received . from the manager to the employees they ...

in this world of subpar service. Its refreshing to get the level of service I received . from the manager to the employees they were all so engaging and very helpful.

MORE

I just am

I just am

MORE

Fast and friendly service. Only had to wait 1 minute to pull into the bay.

Fast and friendly service. Only had to wait 1 minute to pull into the bay.

MORE

Quick and competent service.

Quick and competent service.

MORE

Took almost 1-1/2 hours to perform the service.

Took almost 1-1/2 hours to perform the service.

MORE

Have been coming for several years, always been satisfied. Very friendly staff.

Have been coming for several years, always been satisfied. Very friendly staff.

MORE

They were very nice and didn't pressure me to get more than I could afford.

They were very nice and didn't pressure me to get more than I could afford.

MORE

Everyone is easy to work with.

Everyone is easy to work with.

MORE

The professionalism, the attention to detail, the friendly staff. The whole experience was quick, easy and enjoyable.

The professionalism, the attention to detail, the friendly staff. The whole experience was quick, easy and enjoyable.

MORE

Service was fast and friendly. I’ve never had service where I was actually in the car. Everything was clearly explained and no p ...

Service was fast and friendly. I’ve never had service where I was actually in the car. Everything was clearly explained and no pressure was place on me ( no fear tactics used just honestly explained and manager was very kind to me) I also noticed how kind they were to the woman next to me as she seemed to be a repeat customer ( she was so thankful she offered the staff snacks before she came so they’re doing something right)

MORE

The customer service was great!

The customer service was great!

MORE

Two things. I think the price is a bit high compared to other places. Also, this is the second time that when they take the ai ...

Two things. I think the price is a bit high compared to other places. Also, this is the second time that when they take the air filter cover off to check the air filter they don't put it back on correctly and I get an service engine soon light. It's because the air filter cover isn't on correctly. Once I put the cover on correctly everything works correctly again.

MORE

Good work friendly people and no pressure

Good work friendly people and no pressure

MORE

Fast, knowledgeable, friendly, reassuring, etc!

Fast, knowledgeable, friendly, reassuring, etc!

MORE

All of the gentlemen were very nice and professional and got the job done quick. Thanks guys!

All of the gentlemen were very nice and professional and got the job done quick. Thanks guys!

MORE

The store manager did my work and had excellent customer and people skills. He was the main reason I'd go back

The store manager did my work and had excellent customer and people skills. He was the main reason I'd go back

MORE

great service and care for my car

great service and care for my car

MORE

The staff was informative but did not sell more services. They could tell I just replaced the air filter and windshield wipers, ...

The staff was informative but did not sell more services. They could tell I just replaced the air filter and windshield wipers, so did not ask about them. Very efficient and professional.

MORE

They were communicative. I felt like everything was presented openly and honestly.

They were communicative. I felt like everything was presented openly and honestly.

MORE

Very friendly and gave me a great deal. Thank you

Very friendly and gave me a great deal. Thank you

MORE

Staff Is always friendly and happy to help. They always have a good attitude and do there job very well.

Staff Is always friendly and happy to help. They always have a good attitude and do there job very well.

MORE

John the manager and crew were amazing with their team work, they displayed a very positive and friendly environment and made me ...

John the manager and crew were amazing with their team work, they displayed a very positive and friendly environment and made me welcomed. I highly recommend them.

MORE

It was quick and it was the first time I wasn't asked to buy anything

It was quick and it was the first time I wasn't asked to buy anything

MORE

They are very professional. They were busy the day I came in but John (the manager) still took the time to come over and say hel ...

They are very professional. They were busy the day I came in but John (the manager) still took the time to come over and say hello. The other employees were very courteous as well.

MORE

Their customer service was really good the service was fast and easy it didn't take that long and I really liked it that

Their customer service was really good the service was fast and easy it didn't take that long and I really liked it that

MORE

It was ok. Efficient, polite, but scripted. I have no complaints. I was satisfied & would return again. Service would need to be ...

It was ok. Efficient, polite, but scripted. I have no complaints. I was satisfied & would return again. Service would need to be exceptional to get a Highly Satisfied rating.

MORE

John Falk, generally but if not every time I'm there someone does greet you with a smile. They're always pretty fast & friendly ...

John Falk, generally but if not every time I'm there someone does greet you with a smile. They're always pretty fast & friendly, which is why I return for service. I could do it myself but why when it doesn't cost that much more to have them do it. (:

MORE

I was very impressed with professionalism of the staff. The manager was very friendly and gave me a discount for a local high sc ...

I was very impressed with professionalism of the staff. The manager was very friendly and gave me a discount for a local high school decal I had on my car.The techs were very thurogh and friendly. I will definitely be returning to this location for my next oil change for my personal vehicle as well as my fleet car.

MORE

Knowledgeoftheservices

Knowledgeoftheservices

MORE

The staff was friendly and as quick as they could possibly be.

The staff was friendly and as quick as they could possibly be.

MORE

caring and friendly service techs went about thier business like I was the only customer

caring and friendly service techs went about thier business like I was the only customer

MORE

they were quick and efficient. also pointed out a potential problem with my radiator. was also able to answer a couple of questi ...

they were quick and efficient. also pointed out a potential problem with my radiator. was also able to answer a couple of questions i had.

MORE

Just great customer service and smiling faces and great experience

Just great customer service and smiling faces and great experience

MORE

From the time I got to the shop until I left things could not have gone smoother. Great service from everyone.

From the time I got to the shop until I left things could not have gone smoother. Great service from everyone.

MORE

Good crew, manager remembered me from when it was oil can henrys and the many years I have been a customer.

Good crew, manager remembered me from when it was oil can henrys and the many years I have been a customer.

MORE

States they checked all fluids/ filter etc and nothing was filled and checked. Was not told we needed new air filter and clearly ...

States they checked all fluids/ filter etc and nothing was filled and checked. Was not told we needed new air filter and clearly we did because we checked it when we got home

MORE

Very friendly and accommodating.

Very friendly and accommodating.

MORE

Friendly staffKnowledgeable My car needed three different services and I was in and out in 25min I will be returning

Friendly staffKnowledgeable My car needed three different services and I was in and out in 25min I will be returning

MORE

The staff was outstanding and very friendly!

The staff was outstanding and very friendly!

MORE

I was told the windshield fluid was topped off when they went through the checklist yet when I got home I did as I always do a q ...

I was told the windshield fluid was topped off when they went through the checklist yet when I got home I did as I always do a quick look under the hood. The washer reservoir was @50% and their was fresh spilled oil underneath the hood in more than a few places.

MORE

Great customer service, quick and easy.

Great customer service, quick and easy.

MORE

I can’t judge why it took so long to get into the bay, but once in I sat and waited about 20 minutes for the oil to drain - as t ...

I can’t judge why it took so long to get into the bay, but once in I sat and waited about 20 minutes for the oil to drain - as the car had just been driven and the temperature was in the mid -90’s I can’t imagine it would take that long for the oil to drain. When I did pull in the manager asked (and I amparaphrasing- you don’t get anything except an oil change right? As I have my own mechanic he was correct, however I do appreciate the checking of lights and the fluid levels. I saw the fluid levels checked on my receipt but actually did not observe the inspection - I know for certain the lights were not checked.Additionally, I observed the three patrons ahead of me being offered cold water - my dog and I sat in the hot car for almost an hour without similar consideration. All in all, I felt as though I received second class service because I essentially only purchase an oil change I use Valvoline for the quick service and the service cursory inspections - mainly the lights - even though my mechanic can perform an oil change for almost $20 lessGoing forward I will plan ahead and just use my mechanic

MORE

Friendly kind efficient knowledgeable employees!

Friendly kind efficient knowledgeable employees!

MORE

John is an amazing GM of the shop. Daniel and Jacob did an amazing job fixing my car. I’m always grateful to have Jacob always h ...

John is an amazing GM of the shop. Daniel and Jacob did an amazing job fixing my car. I’m always grateful to have Jacob always help me with my car.

MORE

The service was quick and the staff did an excellent job.

The service was quick and the staff did an excellent job.

MORE

The professional service of the Staff, especially the Manager, John. John was very friendly and I was impressed with his youthfu ...

The professional service of the Staff, especially the Manager, John. John was very friendly and I was impressed with his youthful and professional appearance!

MORE

Great customer service. Quick and professional

Great customer service. Quick and professional

MORE

The initial meet and great by Daniel was prompt and professional. Unfortunately, the practice is missing from many businesses. A ...

The initial meet and great by Daniel was prompt and professional. Unfortunately, the practice is missing from many businesses. Also, once the vehicle was in the service bay everything went smoothly.

MORE

The manager was understanding of my concerns with my automobiles needs. This shop is well managed and runs professionally and ef ...

The manager was understanding of my concerns with my automobiles needs. This shop is well managed and runs professionally and efficiently.

MORE

The manager was very sincere and friendly. All the guys there are very friendly and helpful. We appreciate the service we get! : ...

The manager was very sincere and friendly. All the guys there are very friendly and helpful. We appreciate the service we get! :)

MORE

The friendliness of the staff was very good. This was my first time at a Valvoline Oil change and the overall experience was no ...

The friendliness of the staff was very good. This was my first time at a Valvoline Oil change and the overall experience was not too bad. The standard up-selling was there but not pressured. Staying the car was a different experience but not bad.

MORE

The tech checked the vehicle mileage from the previous time compared to the current visit. He told me I didn't need an oil chan ...

The tech checked the vehicle mileage from the previous time compared to the current visit. He told me I didn't need an oil change because few miles had been put on the vehicle since the last oil change. He checked all of the fluids and tires to make sure everything was correct.

MORE

The team seemed competent and efficient.

The team seemed competent and efficient.

MORE

Ray, Jackson and Derek fueron muy amables y rápidos en el servicio, se los agradezco.

Ray, Jackson and Derek fueron muy amables y rápidos en el servicio, se los agradezco.

MORE

Ray was great, very helpful and explained everything. Even offered to check out the AC on my truck if I came back with it. Ver ...

Ray was great, very helpful and explained everything. Even offered to check out the AC on my truck if I came back with it. Very good experience.

MORE

No waiting in line. Quick, efficient service. Suggestions made, but no pressure to purchase additional services.

No waiting in line. Quick, efficient service. Suggestions made, but no pressure to purchase additional services.

MORE

John wasn’t there. He was very friendly and great conversationalist. My best service was with him. Location off TV Hwy in HILLSB ...

John wasn’t there. He was very friendly and great conversationalist. My best service was with him. Location off TV Hwy in HILLSBORO OR close to the Fred Meyer. Other than that, I was satisfied.

MORE

Great team. Good value.

Great team. Good value.

MORE

Staff were friendly and very professional

Staff were friendly and very professional

MORE

Service was done quickly for a reasonable cost

Service was done quickly for a reasonable cost

MORE

They seem to know what there doing.

They seem to know what there doing.

MORE

Guys always know what I need and complete the service quickly.

Guys always know what I need and complete the service quickly.

MORE

Ray, Jackson, and Derek were AMAZING. Blew me away. Told me whats up without making me feel bad for not knowing the ins and outs ...

Ray, Jackson, and Derek were AMAZING. Blew me away. Told me whats up without making me feel bad for not knowing the ins and outs of how my car works (main reason I am coming back.) So they deserve a raise and some beer. Cheers!

MORE

Staff was attentive and knowledgeable. I was not made to feel inadequate because I am a woman. Several people helped with the se ...

Staff was attentive and knowledgeable. I was not made to feel inadequate because I am a woman. Several people helped with the service of my jeep and all were nice.

MORE

It was quick and cheaper than the dealership

It was quick and cheaper than the dealership

MORE

I have received nothing but excellent service from Oil Can Henry and now Valvoline during all my visits over the years.

I have received nothing but excellent service from Oil Can Henry and now Valvoline during all my visits over the years.

MORE

Friendly staff.

Friendly staff.

MORE

The technician talking to me was very friendly, polite, and respectful. He went above and beyond to help me.

The technician talking to me was very friendly, polite, and respectful. He went above and beyond to help me.

MORE

They took care of me fast and very professional. I also had 2 other services done. I was in and out in 20 minuets. It was a ve ...

They took care of me fast and very professional. I also had 2 other services done. I was in and out in 20 minuets. It was a very hot day and they even offered me a cold glass of water. Thanks to the crew and the manager John, My visit was very nice. Thanks. Kevin

MORE

It was quick and I didn't feel pressured into additional services that were suggested, but the reason for the suggestion was exp ...

It was quick and I didn't feel pressured into additional services that were suggested, but the reason for the suggestion was explained thoroughly.

MORE

Courtesy and efficiency. Work staff well supervised. I asked for 38# air pressure in tires and they nailed it perfectly.

Courtesy and efficiency. Work staff well supervised. I asked for 38# air pressure in tires and they nailed it perfectly.

MORE

Very friendly. Got me and my family in and out.

Very friendly. Got me and my family in and out.

MORE

My service team was very efficient at getting my oil changed and extremely courteous the whole time! I'm looking forward to retu ...

My service team was very efficient at getting my oil changed and extremely courteous the whole time! I'm looking forward to returning for my next service.

MORE

Your staff offered friendly, cheerful and helpful service from the moment my front tires rolled into the bay until my rear tires ...

Your staff offered friendly, cheerful and helpful service from the moment my front tires rolled into the bay until my rear tires rolled out of the bay. They are good guys, working hard and satisfying their customers.

MORE

The manager new I was a frequent patron and was always great too deal with!

The manager new I was a frequent patron and was always great too deal with!

MORE

great team and great service as always.

great team and great service as always.

MORE

Service was fast, technicians knowledgeable, manager was out checking service and speaking with us.

Service was fast, technicians knowledgeable, manager was out checking service and speaking with us.

MORE

The 3 guys working all had great attutude and we chatted about my Duramax truck.

The 3 guys working all had great attutude and we chatted about my Duramax truck.

MORE

The service was fast friendly and courteous. They recognize my military service and thank me. Extremely nice to see that.

The service was fast friendly and courteous. They recognize my military service and thank me. Extremely nice to see that.

MORE

I appreciated the efficiency of the staff and service as well as the kindness.

I appreciated the efficiency of the staff and service as well as the kindness.

MORE

Last time I was in, the cap to the transfer case was left off. It cost me to get a new one and new oil.

Last time I was in, the cap to the transfer case was left off. It cost me to get a new one and new oil.

MORE

John and his crew are very professional and courteous!

John and his crew are very professional and courteous!

MORE

The crew at the Valvoline store I went to gave extraordinary service. I have never been treated so well during an oil change. Th ...

The crew at the Valvoline store I went to gave extraordinary service. I have never been treated so well during an oil change. They were informative, efficient, and professional. I had the most interaction with John. He is the reason I even participated in this survey. He is an amazing asset to your company. If he isn't the owner of this store, give him one. He's amazing. Not just with me, with every customer he interacted with. You're lucky to have him.

MORE

I wish I would have caught the names of the associates working on my car the day of my oil change. All of the guys were pleasant ...

I wish I would have caught the names of the associates working on my car the day of my oil change. All of the guys were pleasant and very respectful. It was the first time I was at one of your locations and the service I received was much more than what i expected. The guys were friendly and professional and made sure I understood everything that was being done to my car. These guys deserve raises! I appreciate everything they did!!!!! Will be coming back in 3000 miles, 10/10 would recommend :)

MORE

The folks are always nice and helpful.

The folks are always nice and helpful.

MORE

The employee that helped us lives in our community and has children that attend the same school as ours. I have never met him at ...

The employee that helped us lives in our community and has children that attend the same school as ours. I have never met him at any school events but every time we go in he displays a genuine community spirit and of course we receive excellent service every time.

MORE

The person who helped me was not pushy

The person who helped me was not pushy

MORE

It felt like I was receiving service from a local small business rather than a franchise. I believe he was the manager, but the ...

It felt like I was receiving service from a local small business rather than a franchise. I believe he was the manager, but the person who helped us was beyond helpful and friendly. I'll only ever go back to this particular Valvoline from now on.

MORE

No pressure.

No pressure.

MORE

Overall all was professional and at expected prices and was happy with the military discount.

Overall all was professional and at expected prices and was happy with the military discount.

MORE

everyone was very friendly,personable and patient:)

everyone was very friendly,personable and patient:)

MORE

I got out of there with exactly what I came in for.

I got out of there with exactly what I came in for.

MORE

Great service .

Great service .

MORE

They advertise that they accept competitors coupons but would not accept a coupon I had for a $19.95 oil changes, stating it was ...

They advertise that they accept competitors coupons but would not accept a coupon I had for a $19.95 oil changes, stating it was too low.They seemed indifferent about the job. When they asked if I needed the air checked in my tires I said "you might as well although I am sure it is fine". He just walked away and never checked the air.Other things like telling me I had some kind of oil leak under my car but not explaining or discussing it. Basically they just seemed to want to get my visit over with and not spend any time with me. I was glad it was fast but I definitely didn't feel very welcome there. They weren't unfriendly, but not very friendly, either.

MORE

Even though I was there early on a Sunday, the team that was working were prompt and efficient with the oil change. The team we ...

Even though I was there early on a Sunday, the team that was working were prompt and efficient with the oil change. The team were very nice and also engaged in conversation which is always a plus. It appeared they were down a person as well but they were able to handle customers with ease. Great crew working and I look forward to returning again.

MORE

I was able to pull right in got the service I requested. They we able to tell me about my vehicle even though it was not an ever ...

I was able to pull right in got the service I requested. They we able to tell me about my vehicle even though it was not an everyday model.

MORE

I’ve been a loyal customer for many years to this same location, and I take both of my vehicles there when needed. I forgot my c ...

I’ve been a loyal customer for many years to this same location, and I take both of my vehicles there when needed. I forgot my coupon the other day and they did not give me the discount at the location. I always flush my transmission and do what is suggested so not getting a discount because I forgot a coupon is a bit ridiculous.

MORE

Staff was very knowledgeable, and friendly. They didn’t pressure me into doing anything that I didn’t want to do and I got in th ...

Staff was very knowledgeable, and friendly. They didn’t pressure me into doing anything that I didn’t want to do and I got in there fast and the service was fast but well done.

MORE

Every member of the team that worked on my car (Jacob, Jackson, and John) were very friendly, thorough, and exhibited a high lev ...

Every member of the team that worked on my car (Jacob, Jackson, and John) were very friendly, thorough, and exhibited a high level of expertise. It was very obvious they all have a passion for what they do. I've been coming to this service center for several years and will continue to do so.

MORE

Great staff and always friendly. Staff explains things well and does not pressure you to do or buy anything. Excellent service.

Great staff and always friendly. Staff explains things well and does not pressure you to do or buy anything. Excellent service.

MORE

John and his team were extremely friendly. I Was out of there quickly and they all did a great job!

John and his team were extremely friendly. I Was out of there quickly and they all did a great job!

MORE

Everyone was extremely nice. The manager, I think John, was very nice. Assured me of everything going on. Very pleasant.

Everyone was extremely nice. The manager, I think John, was very nice. Assured me of everything going on. Very pleasant.

MORE

Manager was outstanding! Very personable and friendly.

Manager was outstanding! Very personable and friendly.

MORE

Derek is the best mechanic, this location really takes care of the customer by keeping them informed by knowledgeable staff.

Derek is the best mechanic, this location really takes care of the customer by keeping them informed by knowledgeable staff.

MORE

Great Service and they are a Great Team, Always Willing to Help Get you out in Very Little Time. They are the Best.

Great Service and they are a Great Team, Always Willing to Help Get you out in Very Little Time. They are the Best.

MORE

Everyone was very nice and friendly. The manager (John) is great, very nice guy!

Everyone was very nice and friendly. The manager (John) is great, very nice guy!

MORE

The manager was awesome! Explained everything, was fast and efficient. Didn't try to up sell. I've already recommended to thr ...

The manager was awesome! Explained everything, was fast and efficient. Didn't try to up sell. I've already recommended to three people.

MORE

I'm very satisfied!

I'm very satisfied!

MORE

The staff was very friendly and helpful. They didnt pressure me into anything I didnt need to buy. And the manager was very help ...

The staff was very friendly and helpful. They didnt pressure me into anything I didnt need to buy. And the manager was very helpful and was my first impression upon arriving. Will definetly come back as long as hes there

MORE

Very competent staff on what they are doing. I apparently have a small transmission leak, in which they pointed out to me .Thank ...

Very competent staff on what they are doing. I apparently have a small transmission leak, in which they pointed out to me .Thanks guys.

MORE

Service is always friendly, fast, and efficient. I feel they are honest with me on the status of my vehicle and do not try to up ...

Service is always friendly, fast, and efficient. I feel they are honest with me on the status of my vehicle and do not try to upcharge additional unnecessary services. I was able to ask many questions. A wonderful experience overall.

MORE

Prompt and courteous service, good products.

Prompt and courteous service, good products.

MORE

Professional and friendly.

Professional and friendly.

MORE

great service

great service

MORE

I will only visit this location to get my oil changed knowing that I will have a great experience. The manager, John is simply t ...

I will only visit this location to get my oil changed knowing that I will have a great experience. The manager, John is simply the BEST! He provides the absolute best service every time! It's rare you come across people in the service industry quite like John. You're lucky to have him on your team.

MORE

I like going somewhere for service where I know I will get good care everyone!!

I like going somewhere for service where I know I will get good care everyone!!

MORE

ray was the best tech ever. he was very knowledgeable and made the process painless. andrew did a great job as well.

ray was the best tech ever. he was very knowledgeable and made the process painless. andrew did a great job as well.

MORE

I was extremely please with the cutomer service while I was having my oil changed. The workers were extremely friendly and very ...

I was extremely please with the cutomer service while I was having my oil changed. The workers were extremely friendly and very knowledgeable. I ended up spending more than I planned, but I was able to have my transmission replaced right then and there. It wasd amazing how fast they worked, and I was able to have a saving coupon applied to my final bill. I was very happy with the service and would highly recommend.

MORE

The pricing seems to get higher every visit. Even without add ons or extras. I would like to be able to but wiper blades but I h ...

The pricing seems to get higher every visit. Even without add ons or extras. I would like to be able to but wiper blades but I have to stay with in budget and that takes me way past. Would you bundle a 1/5 off wipers with next servicing. Or 50%off oil change with add on.

MORE

John the manager is always helpful and efficient.

John the manager is always helpful and efficient.

MORE

Location is great the guys are courteous more willing to help

Location is great the guys are courteous more willing to help

MORE

The service tech was very informative and not pressuring, he represented Valvoline well.

The service tech was very informative and not pressuring, he represented Valvoline well.

MORE

Service is always spot on!

Service is always spot on!

MORE

The staff was friendly and knowledgeable as always. The manager saw my veterans license plate and informed me of their military ...

The staff was friendly and knowledgeable as always. The manager saw my veterans license plate and informed me of their military discount.

MORE

Excellent customer service. Fast and friendly staff. Fair pricing. Great maintenance service with a bonus safety check on vehicl ...

Excellent customer service. Fast and friendly staff. Fair pricing. Great maintenance service with a bonus safety check on vehicle lights.

MORE

Understaffed. By no fault of anyone that works there. It took over an hour and I was 2nd in line. Only did an oil change and air ...

Understaffed. By no fault of anyone that works there. It took over an hour and I was 2nd in line. Only did an oil change and air filter change. Took far too long. Plus the oil was expensive.

MORE

Good quality oil , good customer care 🙏😃

Good quality oil , good customer care 🙏😃

MORE

All I needed was a quart of oil but they check many other things and it was all free. :-)

All I needed was a quart of oil but they check many other things and it was all free. :-)

MORE

Super friendly staff. Great coupon and not too far from home

Super friendly staff. Great coupon and not too far from home

MORE

courteous service

courteous service

MORE

The Customer Service of Manager, John, and the help of Jacob and Richard were really great. They were all professional, funny an ...

The Customer Service of Manager, John, and the help of Jacob and Richard were really great. They were all professional, funny and made the whole time I was there pleasant. They explained what was going on with my car, the new policies of Oil Can Henry's change to "Valvoline" and convinced me to stay as a customer. I trust this local group now, since I just moved to Hillsboro from Portland and am glad I went there for my light change and to check my oil. Thank you to your Valvoline Crew and please stay like this for my visits!

MORE

Good timely service

Good timely service

MORE

I am so impressed with high quality and exceptional customer service I received from this team. They include, Richard, Ray and J ...

I am so impressed with high quality and exceptional customer service I received from this team. They include, Richard, Ray and Jacob. This is my first visit to Valvoline and the way I was treated coupled with education and advice I receievd from this team is impressive. Please, count me in going forward as your dedicated and trusted customer. I will be back and will bring my family and friends as well. This team deserve a raise, promo and everything to reward them for a tremendous service. I am very proud.

MORE

The Service Writer was very good about explaining what was being done. Went over some suggested service that I may need and did ...

The Service Writer was very good about explaining what was being done. Went over some suggested service that I may need and did not feel any pressure in having to have it done. Was on my lunch hour and will probably have it done on a Saturday when I have more time. Very pleasant experience. Thank you.

MORE

my son took his car to John's Valvoline to have his oil pan plug checked. john was not available, but his staff took car of him ...

my son took his car to John's Valvoline to have his oil pan plug checked. john was not available, but his staff took car of him. They gave him recommendations on what he could do to fix his problem. As a father i appreciate that i can send my son there with out me with him, and he gets the same great service.

MORE

I felt the people in your customer service were a lot of fun to talk to. Richard was nice to work with he didn't treat me like ...

I felt the people in your customer service were a lot of fun to talk to. Richard was nice to work with he didn't treat me like I did not know what I wanted and being female that was nice. I went to the location on TV Highway and will always go there for my oil changes. I know that if a part that is not in stock (like the cabin filter for 2017 Kia soul) if a get the part they are more then happy to put it in for me for a small charge. I have been to the one on 185th and asked them to put the part in for me and was told the I would have to pay for the part at 39.95 when I already had paid for at 14.95 because the part was not in stock. I will never go the on 185th again. The people on TV Highway were much nice to work with. Happy Customer

MORE

The staff (John and his crew) were just excellent. I have been impressed with their courtesy, efficiency, low pressure service a ...

The staff (John and his crew) were just excellent. I have been impressed with their courtesy, efficiency, low pressure service and, knowledge. They are respectful and explain things clearly without making me feel ignorant or defensive. This is a terrific shop with a great crew consistently at my every visit. I will continue to use this location as my primary go to until something changes my opinion. I hope Valvoline appropriately values this level of shop performance. Kudos!

MORE

I felt that the manager was a bit condescending in his approach.

I felt that the manager was a bit condescending in his approach.

MORE

Very friendly crew, They worked quickly and together to get me in and out and on my way. I will be back.

Very friendly crew, They worked quickly and together to get me in and out and on my way. I will be back.

MORE

I can see what they r doing they know what they are doing and I trust them I am very pleased at the service I received

I can see what they r doing they know what they are doing and I trust them I am very pleased at the service I received

MORE

The entire team was amazing!!!! Excellent service!

The entire team was amazing!!!! Excellent service!

MORE

good experience. would go back

good experience. would go back

MORE

Customer service was great!

Customer service was great!

MORE

The staff is always friendly and never pushy about anything. I am always offered all the available extra services, but never fee ...

The staff is always friendly and never pushy about anything. I am always offered all the available extra services, but never feel pressured to do anything I don't want to. For me the experience is really about seeing most of those same faces when I stop in. When I go in and I see those same guys there, I know it will be a good experience again. I do drive a little out of my way just to go back to the same place for the same great service. Thank you!

MORE

In and out in a flash. Excellent srrvice

In and out in a flash. Excellent srrvice

MORE

Always good and friendly service.

Always good and friendly service.

MORE

Representative was friendly and professional. Was up front and honest in answering my questions and looked to be enjoying his jo ...

Representative was friendly and professional. Was up front and honest in answering my questions and looked to be enjoying his job

MORE

John & Team are awesome! In addition to providing quick and easy service and they didn't bog me down by offering up everything u ...

John & Team are awesome! In addition to providing quick and easy service and they didn't bog me down by offering up everything under the sun. John also adjusted my personal information in the system! Someone last time had a hard time spelling out my name and address for some reason...Oh well...at least it can be fixed.Out of all the other Valvoline IOC locations & despite living farther away from most other locations, this is the ONLY one I go to because the staff there are always friendly and get the job done consistently without worry from me.

MORE

John and this employees always give me great service that I feel like I can trust. They are always as fast as possible while sti ...

John and this employees always give me great service that I feel like I can trust. They are always as fast as possible while still providing the customers with a great experience. This is the only Valvoline that I will take my Subaru to.

MORE

Customer service was great very friendly people did a great job and quickly

Customer service was great very friendly people did a great job and quickly

MORE

Honest answers to my questions.

Honest answers to my questions.

MORE

Staff was courteous and professional

Staff was courteous and professional

MORE

I love how friendly and courteous the staff are every time. I appreciate the manager always taking the time to explain car stuff ...

I love how friendly and courteous the staff are every time. I appreciate the manager always taking the time to explain car stuff to me since my knowledge of such things is highly limited.

MORE

I just purchased my car and I had a lot of questions about what services it would need. the tech admitted he knew little, not j ...

I just purchased my car and I had a lot of questions about what services it would need. the tech admitted he knew little, not just about my car but cars in general, and they were not helpful in obtaining good pricing. in previous visits the person was very helpful and made a lot of suggestions but this time they all seemed clueless and indifferent.

MORE

I've taken my car here now for a few years. The service has ALWAYS been stellar. I never have to worry, as I can see them work o ...

I've taken my car here now for a few years. The service has ALWAYS been stellar. I never have to worry, as I can see them work on my car. Today like past visits my servicemen were friendly - knowledgeable and prompt!

MORE

They did a great job, and quickly.

They did a great job, and quickly.

MORE

Professional, courteous staff

Professional, courteous staff

MORE

Very quick and most of all, friendly. I appreciate that they didn't try to push me to buy anything more than needed. Definitely ...

Very quick and most of all, friendly. I appreciate that they didn't try to push me to buy anything more than needed. Definitely will come back.

MORE

Very nice and accommodating thanks!

Very nice and accommodating thanks!

MORE

service was good, didn't try to upsell me but explained and gave me useful information, didn't have engine air filter in stock b ...

service was good, didn't try to upsell me but explained and gave me useful information, didn't have engine air filter in stock but allowed me to buy one from an auto supply and then installed it at no charge. love that!

MORE

Even though we had to wait they kept us updated and checked in with us at least twice to let us know we were coming up soon

Even though we had to wait they kept us updated and checked in with us at least twice to let us know we were coming up soon

MORE

Seemed excessive price for just an oil change

Seemed excessive price for just an oil change

MORE

John was wondering and friendlyAnd does a great job.

John was wondering and friendlyAnd does a great job.

MORE

John explained what was needed beyond the oil change and what the cost would be. All the techs were efficient and friendly.

John explained what was needed beyond the oil change and what the cost would be. All the techs were efficient and friendly.

MORE

Done quickly with out an overload of upselling extra services. Also, they let me know about needing to get someone to check out ...

Done quickly with out an overload of upselling extra services. Also, they let me know about needing to get someone to check out brake fluid.

MORE

The staff was friendly, they did not try to sell me services I did not need as the location I previously visited tried to - as a ...

The staff was friendly, they did not try to sell me services I did not need as the location I previously visited tried to - as a matter of fact I opened the door to being sold a serpentine belt but the advisor said I did not need one. He earned my trust

MORE

Got me in and out very quickly. Was very satisfied with the service. My car is working great.

Got me in and out very quickly. Was very satisfied with the service. My car is working great.

MORE

I go here all the time

I go here all the time

MORE

Liked the service..we will be back

Liked the service..we will be back

MORE

It was an overall good and fast experience with a reasonable cost.

It was an overall good and fast experience with a reasonable cost.

MORE

Everything was changed and checked promptly

Everything was changed and checked promptly

MORE

The staff was great and very helpful. They were honest and worked quickly to get the work done.

The staff was great and very helpful. They were honest and worked quickly to get the work done.

MORE

The service was professional and no up sell pressure.

The service was professional and no up sell pressure.

MORE

While I was waiting for an open bay, my car battery died and thank goodness your qualified technicians were available to install ...

While I was waiting for an open bay, my car battery died and thank goodness your qualified technicians were available to install a new battery for me.

MORE

Very friendly, short wait.

Very friendly, short wait.

MORE

The people there were friendly, knowledgable, thorough and fast. They also pointed out a problem and told me where to go to get ...

The people there were friendly, knowledgable, thorough and fast. They also pointed out a problem and told me where to go to get it fixed. I now have another mechanic I can trust.

MORE

I don't think there was a waiting room. At other services you can come in and have fluids topped off if needed, not sure if you ...

I don't think there was a waiting room. At other services you can come in and have fluids topped off if needed, not sure if you have this service as it was not offered. I am not sure all 18 points of inspection was completely done.

MORE

Great customer service and fast service

Great customer service and fast service

MORE

Employee had to read through all service menu items even though I said no thanks to all. They were scripted so I just let them ...

Employee had to read through all service menu items even though I said no thanks to all. They were scripted so I just let them finish.

MORE

High quality service and customer service.

High quality service and customer service.

MORE

John, the manager is always friendly and knowledgeable, and he respects the knowledge I have about my cars. I don’t get any mans ...

John, the manager is always friendly and knowledgeable, and he respects the knowledge I have about my cars. I don’t get any mansplaining, which I appreciate. The team also does a good job on my car.

MORE

The manager that was on staff was the representative that helped me with pricing. He was unbelievably kind and super funny. He k ...

The manager that was on staff was the representative that helped me with pricing. He was unbelievably kind and super funny. He kept me engaged and in the know about what was going on with my car. I had the best experience and will go back to this location from here on out.

MORE

Service was quick and efficient. Staff was friendly and performed their jobs well.

Service was quick and efficient. Staff was friendly and performed their jobs well.

MORE

This location is always so friendly and professional!! The Manager John is always so nice when I stop in! I had just missed him ...

This location is always so friendly and professional!! The Manager John is always so nice when I stop in! I had just missed him this last stop. But I always come to this location because of the people! See you guys next time!

MORE

It was busy and I had to wait but that’s the way it is sometimes. But they were very nice and apologetic for the wait so I didn’ ...

It was busy and I had to wait but that’s the way it is sometimes. But they were very nice and apologetic for the wait so I didn’t mind.

MORE

The service team was very kind & knowledgeable! John, Andrew & Richard!

The service team was very kind & knowledgeable! John, Andrew & Richard!

MORE

I felt comfortable the whole time I was there. I never felt pressured to do more but was given the proper information in order t ...

I felt comfortable the whole time I was there. I never felt pressured to do more but was given the proper information in order to make an informed decision. Friendly knowledgeable staff. Made it a quick and easy experience.

MORE

Courteous helpful. They sent me a coupon in my email. Great experience overall.

Courteous helpful. They sent me a coupon in my email. Great experience overall.

MORE

John and the team are friendly and work efficientlly

John and the team are friendly and work efficientlly

MORE

Workers knew what was the right product that would best suit my car for the oil change

Workers knew what was the right product that would best suit my car for the oil change

MORE

I really liked the friendliness and the service was quick and efficient. I like to see the cameras and seeing my car getting wor ...

I really liked the friendliness and the service was quick and efficient. I like to see the cameras and seeing my car getting worked and everything

MORE

Even though there was a waiting line on both sides of bay doors they were courteous and attentive to let us know they were so so ...

Even though there was a waiting line on both sides of bay doors they were courteous and attentive to let us know they were so sorry for the delay. That they would get to us as fast as they can. It’s just that four of us pulled in almost at the same time to get oil changes.

MORE

I anticipated good service and I got it....Not usually "highly" anything!

I anticipated good service and I got it....Not usually "highly" anything!

MORE

Communication was great. Everything was explained with the right amount of detail. The staff was friendly and worked very well ...

Communication was great. Everything was explained with the right amount of detail. The staff was friendly and worked very well together. Plus the turnaround was very quick.

MORE

these staff was very nice and did a good job

these staff was very nice and did a good job

MORE

John gave the best service!

John gave the best service!

MORE

Mgr was nice and professional as were the staff

Mgr was nice and professional as were the staff

MORE

I didn't have to wait. Didn't take to long to have the oil changed.

I didn't have to wait. Didn't take to long to have the oil changed.

MORE

I was in and out and they were friendly even giving my kids suckers.

I was in and out and they were friendly even giving my kids suckers.

MORE

I had to ask more than once for a service to be one.

I had to ask more than once for a service to be one.

MORE

Very fast and friendly. Great service

Very fast and friendly. Great service

MORE

Didn't try to make me buy anything I didn' need. Just gave me advice. Very personable and fast, good service.

Didn't try to make me buy anything I didn' need. Just gave me advice. Very personable and fast, good service.

MORE

Everyone was nice and never was pressured to purchase extra things that weren't needed.

Everyone was nice and never was pressured to purchase extra things that weren't needed.

MORE

I’ve been working with this location since before Valvoline and I’d just like to say that the guys that work in there are good g ...

I’ve been working with this location since before Valvoline and I’d just like to say that the guys that work in there are good guys and easy to work with.

MORE

great service, fast, friendly staff

great service, fast, friendly staff

MORE

Great service. I love the fact that I am in and out in 15 minutes. Ford Quick Lube, nothing quick about it.

Great service. I love the fact that I am in and out in 15 minutes. Ford Quick Lube, nothing quick about it.

MORE

Good price, could see service being done through CCTV monitors, visual inspection of the dipstick provided, clear explanations o ...

Good price, could see service being done through CCTV monitors, visual inspection of the dipstick provided, clear explanations of the recommend services, friendly, quick

MORE

great service

great service

MORE

The did not try to upsell services, explained everything in detail, were not at all pushy, and very respectful. I rarely ever ha ...

The did not try to upsell services, explained everything in detail, were not at all pushy, and very respectful. I rarely ever have to wait, they are well-staffed, and always polite and friendly.

MORE

Always courteous and quick.

Always courteous and quick.

MORE

Overall knowledge, friendliness of John!, informative, has great recommendations which I pursued and was satisfied with the reco ...

Overall knowledge, friendliness of John!, informative, has great recommendations which I pursued and was satisfied with the recommendation

MORE

great service

great service

MORE

Everyone was friendly and very helpful. I didn’t wait a lot before getting my oil changed and the oil change itself and inspecti ...

Everyone was friendly and very helpful. I didn’t wait a lot before getting my oil changed and the oil change itself and inspection was quick and easy. Nice staff!

MORE

I liked their honesty and kindness. The 3 men andrew, jacob, & derek was AWESOME

I liked their honesty and kindness. The 3 men andrew, jacob, & derek was AWESOME

MORE

They didn’t try to talk me into things I didn’t need. Were friendly & informative. Make it feel like you want to return when ne ...

They didn’t try to talk me into things I didn’t need. Were friendly & informative. Make it feel like you want to return when needed.

MORE

nice and quick

nice and quick

MORE

The crew is very friendly and knowledgeable. They are prompt with their service and in answering any questions that you might h ...

The crew is very friendly and knowledgeable. They are prompt with their service and in answering any questions that you might have. I bring both of my vehicles and my wife's vehicle to this location, just because I trust the work that is performed there and the overall customer service they provide.

MORE

Only take this car to this location for oil changes. Always quick and efficient.

Only take this car to this location for oil changes. Always quick and efficient.

MORE

Felt the attendant was knowledgeable, attentive and enjoyed what he was doing

Felt the attendant was knowledgeable, attentive and enjoyed what he was doing

MORE

The Manager was prompt to greet me, and made me feel important. Everyone worked as a team and very professional. I'll always go ...

The Manager was prompt to greet me, and made me feel important. Everyone worked as a team and very professional. I'll always go to Valvoline for all my fluid products. Thanks once again for everything. Tom Borbon US Army Vet

MORE

The guy who helped me was amazing he should get a raise he always goes above and beyond

The guy who helped me was amazing he should get a raise he always goes above and beyond

MORE

Customer service and the live camera to actually see them work on my car

Customer service and the live camera to actually see them work on my car

MORE

It was a quick experience without all the upsell. I wanted an oil change and got an oil change. I came back later due to a batte ...

It was a quick experience without all the upsell. I wanted an oil change and got an oil change. I came back later due to a battery issue and they quickly dealt with it.

MORE

Technicians were personable, friendly, communicated effectively, and were very polite.

Technicians were personable, friendly, communicated effectively, and were very polite.

MORE

These guys are always pros. No pressure on the upsell, just information.

These guys are always pros. No pressure on the upsell, just information.

MORE

I keep returning to this establishment because I highly trust the staff and products based on my many experiences at this locati ...

I keep returning to this establishment because I highly trust the staff and products based on my many experiences at this location. Additionally, the warm welcome I received, the immediate attention to details, and the genuine thanks I received as I was departing will bring me back again.

MORE

Better than any another place. that it.

Better than any another place. that it.

MORE

Manager/owner I'm guessing took the tech that was helping me in the office and was clearly yelling at him.

Manager/owner I'm guessing took the tech that was helping me in the office and was clearly yelling at him.

MORE

Majority of the staff was not friendly. I work is customer service myself and know how to the customer it may seem like they’re ...

Majority of the staff was not friendly. I work is customer service myself and know how to the customer it may seem like they’re waiting longer than they are but I literally waited 45 minutes to even pull into the bay. And then another 25 minutes to have a basic oil change. The staff took their time and it showed in an unprofessional way. They were joking with each other and a guy just stood there for 10 minutes doing nothing while the cars behind me never were even greeted. I’ve been going to oil can henrys/Valvoline for 10+ years and have never had to hand my keys over. When I questioned why, he didn’t say anything. Just held is hand out and pointed to the box. I will not be returning and will be taking my service elsewhere.

MORE

Great customer service!

Great customer service!

MORE

Service done professionally and very quickly

Service done professionally and very quickly

MORE

nice staff.

nice staff.

MORE

High priced even with a coupon.

High priced even with a coupon.

MORE

Without a coupon, the price was higher than I expected.

Without a coupon, the price was higher than I expected.

MORE

the previous questions, pretty much explain everything.

the previous questions, pretty much explain everything.

MORE

Por el buen trato y la amabilidad de sus trabajadores.

Por el buen trato y la amabilidad de sus trabajadores.

MORE

great customer service. greeted me as i pulled into the station, had a smile on face, asked me what services i wanted, also gave ...

great customer service. greeted me as i pulled into the station, had a smile on face, asked me what services i wanted, also gave me a quick run down of other services offered, made recommendations, thorough with information, and overall great experience.

MORE

Very satisfied with service overall

Very satisfied with service overall

MORE

Besides the overall friendliness of the staff, I was impressed that the Tech working underneath my vehicle noticed a problem wi ...

Besides the overall friendliness of the staff, I was impressed that the Tech working underneath my vehicle noticed a problem with a boot on my rear driveshaft and texted me a photo of it. It's now being repaired at the dealership.

MORE

The Staff was attentive and did a very good job informing me of a completed oil change.

The Staff was attentive and did a very good job informing me of a completed oil change.

MORE

Friendly staff, very informative, low pressure, loved the Subaru.

Friendly staff, very informative, low pressure, loved the Subaru.

MORE

Had my car serviced by a Mercedez dealership and paid over $700 but was not satisfied with the service. A few days later my car ...

Had my car serviced by a Mercedez dealership and paid over $700 but was not satisfied with the service. A few days later my car started making loud squeaking noise coming from the hood and my tire pressure was very low. Mercedez unfortunately couldn't see me soon enough to find out the issues so I called Valvoline to have them look if my car had enough oil and air as well as inspect where the noise is coming from. I got to the facility and John immediately informed me that it was the serpentine belt (which was checked off as pass on the paper I received from Mercedez). He even had another technician confirm. His co-worker Jacob inspected the oil and put air in my tires. John and Ray fixed the serpentine belt after a little trip to parts store and now the noise is gone. I cannot THANK THEM enough for taking care of me. With finals week in med-school, I certainly don't want anything else to worry about. I highly recommend this Valvoline facility and John's quality service to everyone as they certainly value their customers; certainly better than what one should be getting from a dealership. Again, I'm truly grateful.

MORE

Friendly, kind and knowledgeable staff.

Friendly, kind and knowledgeable staff.

MORE

If the gentleman didn’t give me a discount, I would not of stayed for the price they wanted to charge. After my visit I called a ...

If the gentleman didn’t give me a discount, I would not of stayed for the price they wanted to charge. After my visit I called around to different oil change companies and found that I’ll be going to a dealership next time. The price is significantly lower and will include a tire rotation.I miss when Valvoline was Oil Can Henry’s! The staff was extremely friendly and no issues, except the prices were very high.

MORE

The team and especially the manager were very friendly and engaging

The team and especially the manager were very friendly and engaging

MORE

I specifically asked for an oil change only and not to bother checking the air filter or any other fluids besides topping off th ...

I specifically asked for an oil change only and not to bother checking the air filter or any other fluids besides topping off the windshield washer fluid. There was a tech that seemed like he was a little lost and didn't know what to do. Before I realized what happened he talked off my coolant reservoir. My Mazda has the long life fl22 coolant and he filled the reservoir with standard antifreeze. It isn't a big deal since I'm at 110,000 miles in fl22 needs to be changed at 1:20. However if I had just changed to all new fl22 coolant I would be expecting Valvoline to pay for a dealer service coolant flush with all-new fl22 fluid since he mixed standard fluid with the long life

MORE

No wait & everyone was friendly

No wait & everyone was friendly

MORE

The manager, and I am assuming Owner, of the facility took great pride in his store, and once it was your time to be serviced, y ...

The manager, and I am assuming Owner, of the facility took great pride in his store, and once it was your time to be serviced, you had his undivided attention until the service was completed. No pressure to buy extended services, just helpful advice, and kindly pointed out items that needed attention sooner rather than later.

MORE

I like being able to sit in my while getting my oil changed.

I like being able to sit in my while getting my oil changed.

MORE

No issues.

No issues.

MORE

Courteous, professional staff.

Courteous, professional staff.

MORE

Comfortable, quick and very efficient. I will certainly return, the crew works well together.

Comfortable, quick and very efficient. I will certainly return, the crew works well together.

MORE

The technicians were very nice, helpful, funny. I didn't have to get out of car at all. I have a broken left ankle which is why ...

The technicians were very nice, helpful, funny. I didn't have to get out of car at all. I have a broken left ankle which is why I chose Valvoline. Perfection!!

MORE

Waited to long to get in.

Waited to long to get in.

MORE

fast , checked many things. My cabin filter was very dirty.they had the filters on hand immediately

fast , checked many things. My cabin filter was very dirty.they had the filters on hand immediately

MORE

Before the name change, I always came here for my oil change needs every time I visit I can be reassured that i will always get ...

Before the name change, I always came here for my oil change needs every time I visit I can be reassured that i will always get a 5 star service

MORE

Was helped by the manager John, he was very nice and relate-able.

Was helped by the manager John, he was very nice and relate-able.

MORE

The manager was very hands on and kept me up updated on the process.

The manager was very hands on and kept me up updated on the process.

MORE

I have been returning to this specific dealer for the last several years. I have found them to always be efficient and knowledge ...

I have been returning to this specific dealer for the last several years. I have found them to always be efficient and knowledgeable about what I need for my vehicles. I have not experienced any issues while I continue to patronized this vendor.

MORE

Fast,caring,perfect job

Fast,caring,perfect job

MORE