Keizer

One of the better visits I have experienced at this location. Was given a discount for having to wait longer than usual. Good se ...

One of the better visits I have experienced at this location. Was given a discount for having to wait longer than usual. Good service.

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Everyone who was working had the best attitude and eagerness while they were working. I felt very welcome from when I first pull ...

Everyone who was working had the best attitude and eagerness while they were working. I felt very welcome from when I first pulled in until I left.

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The people were taking care of business. Clearly not standing around. And it was a busy day but they were attentive to everyone. ...

The people were taking care of business. Clearly not standing around. And it was a busy day but they were attentive to everyone.

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Good service, promt attention, friendly, coupon.

Good service, promt attention, friendly, coupon.

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The customer service was amazing and quick! I live inSilverton but would rather drive to Keizer to get an oil change. The young ...

The customer service was amazing and quick! I live inSilverton but would rather drive to Keizer to get an oil change. The young man helping me was very friendly & helpful.

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Great people explained things to me

Great people explained things to me

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Friendly attendants, quick service with a smile.

Friendly attendants, quick service with a smile.

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They are always quick and friendly when I come in. I was offered coffee and my interaction with the staff was friendly and perso ...

They are always quick and friendly when I come in. I was offered coffee and my interaction with the staff was friendly and personable

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The staff is always respectful and kind. I never feel pressured to make purchases I don't need. Very easy and fast process. Thes ...

The staff is always respectful and kind. I never feel pressured to make purchases I don't need. Very easy and fast process. These guys are great!! Thank you for a great experience !! Will see you in a couple thousand miles

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Always friendly and knowledgeable staff. I feel comfortable and at ease while they work on my car. Always a great experience.

Always friendly and knowledgeable staff. I feel comfortable and at ease while they work on my car. Always a great experience.

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Satisfied with everything except the price

Satisfied with everything except the price

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i found that a premium rear wiper blade can be bought at Walmart for 8 to 9 dollars, instead of the 25$ that i was charged for a ...

i found that a premium rear wiper blade can be bought at Walmart for 8 to 9 dollars, instead of the 25$ that i was charged for a 11" blade.

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Price. Sent my husband in and he paid more than double what I pay for an oil change.

Price. Sent my husband in and he paid more than double what I pay for an oil change.

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Super helpful and friendly staff. I needed a headlight changed and they were right on top of it. When I left and a blinker went ...

Super helpful and friendly staff. I needed a headlight changed and they were right on top of it. When I left and a blinker went out, coming back to get it taken care of was super fast.

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Had a bit of a wait as only 1 pit was open. Staff was friendly.

Had a bit of a wait as only 1 pit was open. Staff was friendly.

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Great service by friendly staff

Great service by friendly staff

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Great customer service and professionalism!

Great customer service and professionalism!

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i did not have to wait at all, everyone was very nice and helpful. this is my go to for services

i did not have to wait at all, everyone was very nice and helpful. this is my go to for services

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Staff helped with additional services, replacing tail light bulb and windshield wipers

Staff helped with additional services, replacing tail light bulb and windshield wipers

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The staff are very friendly and know what they are doing

The staff are very friendly and know what they are doing

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The price seems to go up all the time.

The price seems to go up all the time.

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The customer service was awesome!!

The customer service was awesome!!

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The staff that helped with the service was very friendly and welcoming. The over all customer service experience and service wa ...

The staff that helped with the service was very friendly and welcoming. The over all customer service experience and service was great.

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They were very friendly even though I showed up minutes before closing time.

They were very friendly even though I showed up minutes before closing time.

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Stopped in as part of the top off guarantee and to get new wiper blades and check air in tires. All services were provided as ex ...

Stopped in as part of the top off guarantee and to get new wiper blades and check air in tires. All services were provided as expected. Friendly service.

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In and out quickly--didn't try to shove additional services on me

In and out quickly--didn't try to shove additional services on me

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Very courteous and knowledgeable

Very courteous and knowledgeable

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Fast service and friendly staff!

Fast service and friendly staff!

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All the staff was very courteous.

All the staff was very courteous.

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For all the reasons I said I was highly satisfied.

For all the reasons I said I was highly satisfied.

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Austin was highly professional and helpful. Quick and courteous service.

Austin was highly professional and helpful. Quick and courteous service.

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Great crew, fast service, responsive to questions.

Great crew, fast service, responsive to questions.

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Very good service. Very friendly staff.

Very good service. Very friendly staff.

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The staff seemed very professional and knowledgeable about my vehicle. They listened to my concerns and gave me a quick and sati ...

The staff seemed very professional and knowledgeable about my vehicle. They listened to my concerns and gave me a quick and satisfying answer. Very friendly and no pressure. The team wasted no time when they knew my baby was in the car sleeping.Have been to other quick lubes, but this was the best ever. I will be a lifetime customer and have already recommended friends here. Thank you very much.

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Mgr was prompt, very effective in communicating services...and friendly!

Mgr was prompt, very effective in communicating services...and friendly!

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Both Raul and Austin were friendly, courteous, and knowledgeable. The services I opted for were fairly priced and the work was d ...

Both Raul and Austin were friendly, courteous, and knowledgeable. The services I opted for were fairly priced and the work was done very well.

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Grt job from the staff

Grt job from the staff

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Seems the staff were very educated in the service we received

Seems the staff were very educated in the service we received

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They explained things as they went along withy service. They gave me a great discount on my service. They were also extremely fr ...

They explained things as they went along withy service. They gave me a great discount on my service. They were also extremely friendly.

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The man that were working on my vehicle went above and b Beyond normal service expectations of mind. They were courteous and pro ...

The man that were working on my vehicle went above and b Beyond normal service expectations of mind. They were courteous and prompt took care of me and I felt like they knew with they were doing I will definitely go back and see these gentleman again thank you

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Price too high for just an oil change.

Price too high for just an oil change.

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Friendly staff and fast

Friendly staff and fast

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All the employees were very polite and sweet I would come back to the same building because of the employees

All the employees were very polite and sweet I would come back to the same building because of the employees

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Friendly employees.

Friendly employees.

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Stop was kind and courteous and they were real quick

Stop was kind and courteous and they were real quick

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The customer service is great and they explain what they are doing when they are doing it.

The customer service is great and they explain what they are doing when they are doing it.

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great and efficient service.The reason did not use the waiting room, there isn't one.

great and efficient service.The reason did not use the waiting room, there isn't one.

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Very friendly and knowledgeable staff.

Very friendly and knowledgeable staff.

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Austin at the keizer Oregon store was so friendly. Greeted us immediately, got us water, etc. he was literally running to help e ...

Austin at the keizer Oregon store was so friendly. Greeted us immediately, got us water, etc. he was literally running to help everyone. Let us know what was needed but no pressure. I hope he gets recognized for going above and beyond.

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Great Staff and well trained

Great Staff and well trained

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The workers were knowledgeable, took time to explain what they were doing. Offered coffee and water.

The workers were knowledgeable, took time to explain what they were doing. Offered coffee and water.

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The one doing my oil change/pricing, ect. seemed alittle bit distracted

The one doing my oil change/pricing, ect. seemed alittle bit distracted

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Customer service was Excellent!!

Customer service was Excellent!!

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They know they were busy but communicated well. New car to me and helped explain new features and recommendations for my car.

They know they were busy but communicated well. New car to me and helped explain new features and recommendations for my car.

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Everyone is always polite and friendly. They if strike up a bit of chat. Just makes it feel a bit more personal. Much appreci ...

Everyone is always polite and friendly. They if strike up a bit of chat. Just makes it feel a bit more personal. Much appreciated.

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All the staff is really nice

All the staff is really nice

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Raul is such a professional and communicates car talk so well. I did upgrade to synthetic oil due to his recommendation and expl ...

Raul is such a professional and communicates car talk so well. I did upgrade to synthetic oil due to his recommendation and explanation. Thank you Valvoline

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Very fast, friendly and helpful. THANK YOU !!

Very fast, friendly and helpful. THANK YOU !!

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I love coming to Valvoline because I love how kind and courteous everyone is to me everytime. My absolute favorite tech is Zack ...

I love coming to Valvoline because I love how kind and courteous everyone is to me everytime. My absolute favorite tech is Zack at the Keizer shop!

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THe technician was very courteous and not pushy at all.

THe technician was very courteous and not pushy at all.

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They were attentive, friendly and didn’t waste time in between switching cars or services.

They were attentive, friendly and didn’t waste time in between switching cars or services.

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They are always nice and friendly. Let me know if I need other services but don’t pressure me. I had my 4 little grandkids with ...

They are always nice and friendly. Let me know if I need other services but don’t pressure me. I had my 4 little grandkids with me and they were very nice to them. Gave them stickers and the grandkids loved them! Very fast service. Maybe took 20 minutes tops. Always great service

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Great communications, friendly but working hard.

Great communications, friendly but working hard.

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The staff was friendly and they worked extremely fast. I never felt pressured to purchase anything. This is much different than ...

The staff was friendly and they worked extremely fast. I never felt pressured to purchase anything. This is much different than my last experience with Valvoline at the location on Lancaster Drive in Salem Oregon. I was so impressed that they earned my service back--but only at this location.

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Great Service, fast and very nice people.

Great Service, fast and very nice people.

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Everyone we worked with were very friendly and offered us water and a dog treat for our puppy. Once in the service bay, quick o ...

Everyone we worked with were very friendly and offered us water and a dog treat for our puppy. Once in the service bay, quick oil change and responsive to questions.

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All questions were answered. Very friendly and polite.

All questions were answered. Very friendly and polite.

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They performed the necessary services and were also able to change a burned out headlamp and advise me of future service needs.

They performed the necessary services and were also able to change a burned out headlamp and advise me of future service needs.

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Fast friendly service. Mistakenly had the wrong coupon but guys honored it any way.

Fast friendly service. Mistakenly had the wrong coupon but guys honored it any way.

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Even rough it was busy 2 cars ahead of me, the service techs let me know what was going in and gave me an estimate to how long i ...

Even rough it was busy 2 cars ahead of me, the service techs let me know what was going in and gave me an estimate to how long it would be before they would get to my vehicle.

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Staff was friendly, and seemed to enjoy their jobs. I think that makes a difference.

Staff was friendly, and seemed to enjoy their jobs. I think that makes a difference.

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My experience was as expected. Nothing stood out as exceeding those expectations. I do appreciate the quick service, non-pressur ...

My experience was as expected. Nothing stood out as exceeding those expectations. I do appreciate the quick service, non-pressured environment and respect I get from the staff at this location. They don’t “mansplain” things to me, which I highly appreciate, being female.

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Quality customer care. Very informative on what I needed done, already had done, didn’t need done yet, and answered any question ...

Quality customer care. Very informative on what I needed done, already had done, didn’t need done yet, and answered any question I had.

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I was satisfied with the service. The young man was polite and friendly.

I was satisfied with the service. The young man was polite and friendly.

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Exceptionally friendly and courteous staff. Explained options and let me choose without any pressure or scare tactics to get me ...

Exceptionally friendly and courteous staff. Explained options and let me choose without any pressure or scare tactics to get me to purchase something.

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When I pulled up the kid came out and told me the cost of an oil change was $39.95 which is higher than it's ever been. When it ...

When I pulled up the kid came out and told me the cost of an oil change was $39.95 which is higher than it's ever been. When it was all done the bill for the oil change was $42.xx. So I said hey wait a sec and then he denied he'd ever said it was $39.95. I'll not be returning to that shop again. I've been going there since 1999 and have always liked the service and the people who work there. But the price is too high and as a customer I'll not be lied to. Now it's the customer's always wrong instead to the customer's always right. I liked Oil Can Henry's, not crazy about this Valvoline outfit at all. You can go out of business as far as I'm concerned.

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It was not the same guy.

It was not the same guy.

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I’ve been going to this oil change station for a while (oil can Henry’s)and have always been pressured to buy all the “extras”. ...

I’ve been going to this oil change station for a while (oil can Henry’s)and have always been pressured to buy all the “extras”. This was the first time that none of that happened! I was in and out within 15 minutes. I so appreciate that! Thank you!!

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The service was great and the service team explained everything :)

The service was great and the service team explained everything :)

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Knowledgeable and fast.

Knowledgeable and fast.

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Great service and friendly, knowledgeable staff. It was my first visit and I will definitely be going there for future oil chang ...

Great service and friendly, knowledgeable staff. It was my first visit and I will definitely be going there for future oil changes. I’ve already recommended them to friends and coworkers.

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Great staff there! Nice to talk to!

Great staff there! Nice to talk to!

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Everyone was thorough and knowledgeable. The manager took a look at my car and helped with getting us out.

Everyone was thorough and knowledgeable. The manager took a look at my car and helped with getting us out.

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The friendly gentleman was no pressure, polite, and got the job done quickly and efficiently.

The friendly gentleman was no pressure, polite, and got the job done quickly and efficiently.

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Aaron and Raul gave amazing service and are the entire reason I plan to return thank you!

Aaron and Raul gave amazing service and are the entire reason I plan to return thank you!

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Geoffrey was very knowledgeable, informative and polite about the service needed for my car.

Geoffrey was very knowledgeable, informative and polite about the service needed for my car.

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The open conversation with your rep and his explanation of things was great.

The open conversation with your rep and his explanation of things was great.

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Good service friendly staff knowledgeable about the work

Good service friendly staff knowledgeable about the work

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I trust that the technicians are knowledgeable and thorough. They are quick to offer any kind of coupon. Do not pressure for an ...

I trust that the technicians are knowledgeable and thorough. They are quick to offer any kind of coupon. Do not pressure for any unnecessary services. Friendly and courteous.

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All the employees here were friendly and cool!...very smart!..

All the employees here were friendly and cool!...very smart!..

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No offer for coffee

No offer for coffee

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Would like to see the monater better to much glare.

Would like to see the monater better to much glare.

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Fast, convenient service. The employees are kind and patient.

Fast, convenient service. The employees are kind and patient.

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"Recommending" higher priced synthetic oil,"Recommending" additives I had done last time which were supposed to last monthsThe w ...

"Recommending" higher priced synthetic oil,"Recommending" additives I had done last time which were supposed to last monthsThe way they yell rapid fire commands puts me on edge. Most of the time I have to have them repeat the command because they speak so fast it is difficult to understand. Slow it down a bit, especially for old people.

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The employee was extremely helpful in explaining the importance of why I need to come in regularly with my newly purchased vehic ...

The employee was extremely helpful in explaining the importance of why I need to come in regularly with my newly purchased vehicle. My gearbox had the wrong fluid in it and my radiator needs a flush and my oil was not registering until I came to Valvoline.THANK YOU

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Fast service, friendly staff, good price

Fast service, friendly staff, good price

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I was not highly satisfied due to the high prices

I was not highly satisfied due to the high prices

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Over the top customer service

Over the top customer service

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Staff did their job well, were friendly and helpful as always

Staff did their job well, were friendly and helpful as always

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They were busy but still greeted me quickly and made sure to get me in as quick as possible.

They were busy but still greeted me quickly and made sure to get me in as quick as possible.

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They did great

They did great

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For no good reason.

For no good reason.

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Very nice and knowledgeable!

Very nice and knowledgeable!

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They didn't balk at the motorhome. Just got it done.

They didn't balk at the motorhome. Just got it done.

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They were very nice and efficiant. I have a Smart car and most places won't touch them. They had NO problem with it, and did the ...

They were very nice and efficiant. I have a Smart car and most places won't touch them. They had NO problem with it, and did the job quick!! Austin was awesome and very helpful.

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Joel Maldonado has the most warmest and cheerful smile I’ve ever seen he was very kind and courteous and so full of knowledge mo ...

Joel Maldonado has the most warmest and cheerful smile I’ve ever seen he was very kind and courteous and so full of knowledge most of it I myself didn’t even know about until he informed me of it all all because of Joel I WILL be coming back for another oil change.

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they check my vehicle for issues that could pop up in the future and let me know about it.

they check my vehicle for issues that could pop up in the future and let me know about it.

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Great customer service, no pressure to buy additional services.

Great customer service, no pressure to buy additional services.

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I had a brief conversation with the manager and he was extremely friendly and helpful. He also was very knowledgeable about the ...

I had a brief conversation with the manager and he was extremely friendly and helpful. He also was very knowledgeable about the various oil filter options for my vehicle as I have had problems with other oil change service sites.I will definitely return to this facility.

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With the temperature outside above 90 degrees outside. The staff checked me 3 times to make I didn’t want water or coffee. They ...

With the temperature outside above 90 degrees outside. The staff checked me 3 times to make I didn’t want water or coffee. They had 6 customers at one time with a couple who had other services which required more time. The staff never once made anyone feel rushed or not a top priority. Because of that reason I will return!

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very nice experience fast service

very nice experience fast service

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Great service and friendly staff

Great service and friendly staff

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Technicians didn't seem familiar with my vehicle. They did look it up and took care of everything it took a while

Technicians didn't seem familiar with my vehicle. They did look it up and took care of everything it took a while

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Even though they were very busy they hustled an gave great customer service with a smile an concern for my needs

Even though they were very busy they hustled an gave great customer service with a smile an concern for my needs

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They go down a check list and provide answers to any concerns i may have. If unable to resolve they take extra steps to check h ...

They go down a check list and provide answers to any concerns i may have. If unable to resolve they take extra steps to check how they can help...even if by going across the street to auto parts store. Something to drink or read offered most times and they always seem to enjoy working together.

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Friendly, fast, informative, knowledgeable and good cost

Friendly, fast, informative, knowledgeable and good cost

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The staff were awesome!

The staff were awesome!

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Fast service. Professionalism from staff

Fast service. Professionalism from staff

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great job

great job

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2nd time here and this particular staff is like no other! Real people who act like they LIKE people. Raul, Kyle and dang, I forg ...

2nd time here and this particular staff is like no other! Real people who act like they LIKE people. Raul, Kyle and dang, I forgot the very professional and kind and friendly Manager’s name. He’s great and they work as a team. Thanks for the coffee.

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The sales staff was very nice.

The sales staff was very nice.

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They were all very polite and efficient.

They were all very polite and efficient.

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The process is quick and efficient, and the staff is very friendly.

The process is quick and efficient, and the staff is very friendly.

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I was getting a radiator flush and fill. Service was quick and courteous. They asked if I wanted something to drink. I asked for ...

I was getting a radiator flush and fill. Service was quick and courteous. They asked if I wanted something to drink. I asked for water. They brought it to me quickly. I thanked them. The service was quick. They asked me to come back in 20 miles to check radiator level. I will be doing that today. I do all my servicing with your store.

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It’s handy, nearby, and they help me keep my old car running smoothly and dependably.

It’s handy, nearby, and they help me keep my old car running smoothly and dependably.

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First time ever having oil change here. The staff is incredible! Very friendly and attentive.

First time ever having oil change here. The staff is incredible! Very friendly and attentive.

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Love the crew! I had a minor complaint about the pricing as my GM required costlier service than the listed prices, but I receiv ...

Love the crew! I had a minor complaint about the pricing as my GM required costlier service than the listed prices, but I received a discount I felt appropriate to the situation. The guys were friendly and efficient so Keizer River Road in Oregon is now my regular service stop.

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Quick speedy service offered something to drink didn't pressure me to any other services. Straight to business and very profess ...

Quick speedy service offered something to drink didn't pressure me to any other services. Straight to business and very professional

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Customer service was exceptional

Customer service was exceptional

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Staff were extremely friendly and courteous, knowledgeable and informative.

Staff were extremely friendly and courteous, knowledgeable and informative.

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The guys were great 😀

The guys were great 😀

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Great service. Very affordable

Great service. Very affordable

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Quick in and out

Quick in and out

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Can’t tell you how wonderful the entire crew is at Keizer Valvoline. Manager Andrew (I believe) was incredible. Not only did he ...

Can’t tell you how wonderful the entire crew is at Keizer Valvoline. Manager Andrew (I believe) was incredible. Not only did he point out things I needed he helped me with a part I had been searching for my vehicle. Well beyond his duties. That’s customer service. I bring all three of my vehicles to Keizer and Keizer only and that will not change. Well done boys!!

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I had called in a couple times to ask how long the wait was on several later afternoons and the line had been 4 deep on each lan ...

I had called in a couple times to ask how long the wait was on several later afternoons and the line had been 4 deep on each lane. So Saturday morning I arrived early before the shop was open. Was first in line. The person I dealt with did a great job. Even dropped the skid plate, which no one in any other shop had bothered to do. I was impressed.

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I was greeted instantly, I believe by the manager and he was so friendly that I was fine with waiting.

I was greeted instantly, I believe by the manager and he was so friendly that I was fine with waiting.

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Professional and friendly staff, good customer service

Professional and friendly staff, good customer service

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I have never had a real bad experience at this location and have been going there for over 15 years. Felt no pressure; recommend ...

I have never had a real bad experience at this location and have been going there for over 15 years. Felt no pressure; recommendations were made but I expect that.

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The staff was very friendly and helpful. They made us feel like a valued customer.

The staff was very friendly and helpful. They made us feel like a valued customer.

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Very friendly and knowledgeable staff

Very friendly and knowledgeable staff

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I didn't know what to expect with the change from Oil Can Henry's to Valvoline. Pleasantly surprised that customer service and ...

I didn't know what to expect with the change from Oil Can Henry's to Valvoline. Pleasantly surprised that customer service and no-pressure service was still in place. Will come back next oil change...

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Great Customer Service and NO pressure to purchase additional services lime the competitor

Great Customer Service and NO pressure to purchase additional services lime the competitor

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I use to exclusively get my Oil changes at Oil Can Henry's but now that we have to get in behind other customers just for a top ...

I use to exclusively get my Oil changes at Oil Can Henry's but now that we have to get in behind other customers just for a top off I am taking my business else where. Whomever dreamed this up should be fired!!!!! NOT Customer service.

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It's a little spendy.

It's a little spendy.

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I took 3 vehicles in, in two days. Third visit the staff were beyond courteous. I shared my experience with 4 co-workers that ni ...

I took 3 vehicles in, in two days. Third visit the staff were beyond courteous. I shared my experience with 4 co-workers that night.

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The staff was so friendly and made it quick and effortless.

The staff was so friendly and made it quick and effortless.

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Pulled in one car in front was offered water and coffee. Tire pressure what checked and lights they told me the recommendation o ...

Pulled in one car in front was offered water and coffee. Tire pressure what checked and lights they told me the recommendation of oil need for my car. Was told about other services but was not pressured un like the competition. Was done about less then 20 mins and was on my way

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Great employees

Great employees

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Customer service was excellent. Washing the window was a nice touch!

Customer service was excellent. Washing the window was a nice touch!

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QUICK AND RELIABLE

QUICK AND RELIABLE

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Workers seemed very trustworthy, honest and professional. I did not feel pressured to buy anything extra and they were very nice ...

Workers seemed very trustworthy, honest and professional. I did not feel pressured to buy anything extra and they were very nice. Joel helped me and was courteous, knowledgeable and helpful. Rick, who was helping someone else, had to take dead cat parts out of a car and handled the possibly traumatic situation with grace and professionalism. I fully plan on going back to the same place as I believe the workers there will provide good service and have my best interest at heart and not just try to scam me.

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A little expensive for an oil change but it was quick

A little expensive for an oil change but it was quick

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They explained everything really well.

They explained everything really well.

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I was a little uneasy when my oil can henry's tuned into a valvoline, but its employees like Rick (cool dude with the mo-hawk) t ...

I was a little uneasy when my oil can henry's tuned into a valvoline, but its employees like Rick (cool dude with the mo-hawk) that make me assured I am in good hands. Money was a little tight his month, so when asked if i would like a new air filter I asked how much and turned it down, rick then said, "because I am thankful for your service to our country I would like to cover the air filter this time". He did not have to do that and it just shows how much he cares about his customers. I will be back for sure!

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Because Austin was very corteous and kind. He didn’t try to pressure me into any Sells

Because Austin was very corteous and kind. He didn’t try to pressure me into any Sells

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very professional. always takes care of everything when we come by. we dont go anywhere else

very professional. always takes care of everything when we come by. we dont go anywhere else

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As soon as I pulled up Joel came up and greeted me with a big smile 😁. Joel gathered my information and informed me since it wa ...

As soon as I pulled up Joel came up and greeted me with a big smile 😁. Joel gathered my information and informed me since it was my first time here that it would be half off for the oil change 👍. While joel was putting oil back into the car, he spilled some oil under the hood and onto the driver side wiper blade. Joel felt so bad, Joel took full responsibility and didn't charge me for the oil change or the new wiper blades. Thank you Joel for the great service!! Joel's manager Tyler was very helpful as well.

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Ricardo was our customer service rep and he was very, very courteous and helpful. We had our service done at 4225 River Road Nor ...

Ricardo was our customer service rep and he was very, very courteous and helpful. We had our service done at 4225 River Road North, Keizer, OR 97303. We were very pleased. Thank you.

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The young man who took my information and explained everything was great

The young man who took my information and explained everything was great

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quick and fast

quick and fast

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Very friendly and accommodating staff. They understood my vehicle. I will return.

Very friendly and accommodating staff. They understood my vehicle. I will return.

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I was gretted right away, I was given the option of water or coffee, all the options I had were explained thorooughly.

I was gretted right away, I was given the option of water or coffee, all the options I had were explained thorooughly.

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The guys explained it all, showed me what they were doing, worked quickly let me get to work.

The guys explained it all, showed me what they were doing, worked quickly let me get to work.

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the staff is always very friendly to me, answer all my questions about my car, tell me if they recommend and oil change (or othe ...

the staff is always very friendly to me, answer all my questions about my car, tell me if they recommend and oil change (or other maintenance on my vehicle) at this time, and i feel like they enjoy their work and what they do. i trust them.

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The staff that helped me were the best I have ever had. Austin and the team he had working with him went above and beyond in the ...

The staff that helped me were the best I have ever had. Austin and the team he had working with him went above and beyond in their customer service. This was the first time I have ever had an experience where I didn’t feel pressured into extra services.

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The customer service was top notch. They expected pained all of the services and the needs of a car we had just purchased for o ...

The customer service was top notch. They expected pained all of the services and the needs of a car we had just purchased for our daughter.

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The staff was very kind, and did not pressure me into buying other things.

The staff was very kind, and did not pressure me into buying other things.

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Great service and great management

Great service and great management

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Friendly staff, informed me about services I will need soon and products I could purchase

Friendly staff, informed me about services I will need soon and products I could purchase

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Very friendly and knowledgeable staff

Very friendly and knowledgeable staff

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The employee I communicated with was friendly and did not use high pressure tactics to sell me items I didn't want or need.

The employee I communicated with was friendly and did not use high pressure tactics to sell me items I didn't want or need.

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Service was friendly and quick.

Service was friendly and quick.

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I was greeted by a very friendly staff. They were very efficient, knowledgeable, and enthusiastic about the services. I will b ...

I was greeted by a very friendly staff. They were very efficient, knowledgeable, and enthusiastic about the services. I will be returning.

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Excellent customer service from Rick Contreras and crew

Excellent customer service from Rick Contreras and crew

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I have been going to this business since before Valvoline bought them and they were still Oil can Henry's. The manager and all t ...

I have been going to this business since before Valvoline bought them and they were still Oil can Henry's. The manager and all the staff are knowledgeable, trust worthy, kind, caring, and friendly.

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They were actually pretty busy, but they hustled and I got out of there in a very reasonably short amount of time.

They were actually pretty busy, but they hustled and I got out of there in a very reasonably short amount of time.

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They explained what they did and why they did it. Also, they told me what steps to take to fix my transmission I’ll continue to ...

They explained what they did and why they did it. Also, they told me what steps to take to fix my transmission I’ll continue to use this valvoline!

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Friendly personnel, fast service

Friendly personnel, fast service

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I don't know. I feel like all oil change places are a waste of money but I also know it has to be done.

I don't know. I feel like all oil change places are a waste of money but I also know it has to be done.

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The team is very friendly and enthusiastic. The facility is clean and appears to be well organized. I have 15 fleet vehicles a ...

The team is very friendly and enthusiastic. The facility is clean and appears to be well organized. I have 15 fleet vehicles and we use this location for every oil change. I wouldn’t go anywhere else. I feel we get the best service and value using your company for our oil change services. Also, Luis the manager is very professional and always greets me when I come in. Thank you

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Chris and the rest of the employees were knowledgeable and polite.

Chris and the rest of the employees were knowledgeable and polite.

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I only go to this specific location. The guys there are so friendly and knowledgable about the car I drive. They all practically ...

I only go to this specific location. The guys there are so friendly and knowledgable about the car I drive. They all practically know me by name and make me feel welcome. Everytime we go in they change the oil and check all of the other fluids to make sure nothing else needs changed. They never pressure me to buy anything. Definitely the only valvoline location I will go too. I drive 30+ miles to get there from my home!!! Thanks for always making me feel welcome!!

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Friendly staff, it was really hot and there was a long waitbut the employees were giving out cold water andletting us use the re ...

Friendly staff, it was really hot and there was a long waitbut the employees were giving out cold water andletting us use the restroom.

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I can’t seem to find a time without a wait. The workers all seem to be different each time I go. Some pressure to buy stuff.

I can’t seem to find a time without a wait. The workers all seem to be different each time I go. Some pressure to buy stuff.

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The people who work there are very nice courteous and quick about doing their job I asked them about if they could check my AC t ...

The people who work there are very nice courteous and quick about doing their job I asked them about if they could check my AC they said yes and they got right on it and recharged it for me now works great.

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All the employees were very Courteous and Professional as always 😊

All the employees were very Courteous and Professional as always 😊

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Fast, friendly, quality service.

Fast, friendly, quality service.

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Courteous friendly staff, easy to work with, listened to my responses. They made me aware of other services but for those I pre ...

Courteous friendly staff, easy to work with, listened to my responses. They made me aware of other services but for those I prefer to go to a specialty shop. For instance, transmission service should be done at a transmission shop where the internal filter can be changed, as well as the fluid. The lead employee at my last visit was very engaging.

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I was having my son’s car serviced. This was very diffict because he had passed away the week prior. The guys were fabulous, ...

I was having my son’s car serviced. This was very diffict because he had passed away the week prior. The guys were fabulous, they took care of me as well as the car. They comped me some services and shared their condolences. They made everything a lot easier on me.

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Prompt, friendly service. In and out quickly.

Prompt, friendly service. In and out quickly.

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As always at this store, weather as Oul Can Henry’s or vavoline the service has been great

As always at this store, weather as Oul Can Henry’s or vavoline the service has been great

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I answered all my questions they were upfront with information and very nice and friendly

I answered all my questions they were upfront with information and very nice and friendly

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Chris was extremely helpful and knowledgeable. Genuinely sincere in wanting to assist me.

Chris was extremely helpful and knowledgeable. Genuinely sincere in wanting to assist me.

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Great service and they explain and show anything that needs attention

Great service and they explain and show anything that needs attention

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Staff was great, felt comfortable, they explained every detail that was going to be done which I really liked because I felt lik ...

Staff was great, felt comfortable, they explained every detail that was going to be done which I really liked because I felt like I could trust them and they knew exactly what they were doing.

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I only go to Valvoline for my 3 cars and have been doing so for 15 plus years. It started as Oil Can Henry's and seems to be ca ...

I only go to Valvoline for my 3 cars and have been doing so for 15 plus years. It started as Oil Can Henry's and seems to be carrying on that tradition of service and friendliness. No negative issues at all. Nicely predictable.

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The staff is always very friendly and quick. They always give the best price possible making them more affordable than other oil ...

The staff is always very friendly and quick. They always give the best price possible making them more affordable than other oil change places.

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Like the fast and friendly service since I was on my lunch break and made it back on time to work love going there!

Like the fast and friendly service since I was on my lunch break and made it back on time to work love going there!

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Extremely friendly staff. Very efficient. Quick and thorough.

Extremely friendly staff. Very efficient. Quick and thorough.

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Rick and Chris were awesome! Thank you so much for not pressuring me. I actually enjoyed getting my oil changed.

Rick and Chris were awesome! Thank you so much for not pressuring me. I actually enjoyed getting my oil changed.

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Quick service. Knowledgeable staff. Great price.

Quick service. Knowledgeable staff. Great price.

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It was quick, well-priced service and did not feel pressured to do anything additional I didn’t want to.

It was quick, well-priced service and did not feel pressured to do anything additional I didn’t want to.

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The staff was very knowledgeable and friendly. They offered optional services but weren't pushy about it.

The staff was very knowledgeable and friendly. They offered optional services but weren't pushy about it.

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All of my history was lost in the merge. It has record of me coming since 2013 (I’ve been coming since 06/07), and it only has h ...

All of my history was lost in the merge. It has record of me coming since 2013 (I’ve been coming since 06/07), and it only has history of what was done since 2016. So every visit is filled with recommendations that I know I’ve had done, but we don’t know the year or mileage. So it becomes an awkward conversation on price and if it should be don’t every time I go in. It’s been frustrating. I started with oil can Henry and always went to the same one because of the service, honest recommendations, and because my history was there. It’s been hard each visit since the merge to be highly satisfied when they don’t really know what service to push because they think your car is due for most.

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I’m a regular friendly staff, I’m known there

I’m a regular friendly staff, I’m known there

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I was comfortable with the conversation

I was comfortable with the conversation

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The service was quick and efficient and all the staff were courteous and polite.

The service was quick and efficient and all the staff were courteous and polite.

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Chris and his entire staff were nothing but kind and friendly and helpful to me. I appreciate their service skills and I will be ...

Chris and his entire staff were nothing but kind and friendly and helpful to me. I appreciate their service skills and I will be returning to this location and recommend that all my friends do the same! They all deserve a substantial raise in my opinion. With sincere gratitude to you all,Michele Chambers (Michael Halpin's girlfriend)Lol

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First of all, I am new in Keizer-Salem. I was looking for a new place to get my car serviced. I found my place!!!!!I was greeted ...

First of all, I am new in Keizer-Salem. I was looking for a new place to get my car serviced. I found my place!!!!!I was greeted with a hot coffee offer! YES! Staff was so friendly and informative about how long of a wait.Aaron and staff were professionals all the way. I so appreciated discounts offered as I am looking for work and short of funds butI know better than to neglect my car.Thank you and see y’all in 3000 miles!

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Always great service. Luis the manager is awesome!

Always great service. Luis the manager is awesome!

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the guys are awesome

the guys are awesome

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I always get treated great and have gotten wonderful service

I always get treated great and have gotten wonderful service

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Excellent Customer Service and very Polite

Excellent Customer Service and very Polite

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Everyone was friendly and knowledgeable and did a good job.

Everyone was friendly and knowledgeable and did a good job.

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The employees are always courteous and knowledgeable. I wouldn’t take my vehicle anywhere else. They are always on top of what n ...

The employees are always courteous and knowledgeable. I wouldn’t take my vehicle anywhere else. They are always on top of what needs to be done to my vehicle. I trust them.

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Friendliness and expertise of all the employees. Quick time to complete from start to finish. Could not pull up coupon on phone ...

Friendliness and expertise of all the employees. Quick time to complete from start to finish. Could not pull up coupon on phone so was given another reduction Was given water for us and dog bone for our dog

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Very well trained employees.Work done fST ,DONE CORRECTLY,NICE PEOPLE, I will be back

Very well trained employees.Work done fST ,DONE CORRECTLY,NICE PEOPLE, I will be back

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Everyone who works here is very friendly and seemingly very experienced.

Everyone who works here is very friendly and seemingly very experienced.

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Great customer service

Great customer service

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The entire team was alert, responsive, courteous, and thoughtful. They shared with me what they were doing with my car.

The entire team was alert, responsive, courteous, and thoughtful. They shared with me what they were doing with my car.

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Friendly but everyone seemed to be working

Friendly but everyone seemed to be working

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Friendly service all was explained not pushed to do extras fast an efficient service prompt treated with respect an curtesy than ...

Friendly service all was explained not pushed to do extras fast an efficient service prompt treated with respect an curtesy thanks you

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They run to greet you, they always work fast and are incredibly attentive, and never make you feel pressured. They always answer ...

They run to greet you, they always work fast and are incredibly attentive, and never make you feel pressured. They always answer any questions and really make you feel important. The staff there is exceptional!

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Everything well done

Everything well done

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quick and easy not like the gmc dealers have waited 90 min. honda takes 2 hours

quick and easy not like the gmc dealers have waited 90 min. honda takes 2 hours

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No pressure, quick service

No pressure, quick service

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I was treated with courtesy and acknowledged by name as I left. Nice touch by Rick.

I was treated with courtesy and acknowledged by name as I left. Nice touch by Rick.

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they provide good service.

they provide good service.

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As always the service is amazing and the staff have excellent customer service skills, the manager is always super friendly and ...

As always the service is amazing and the staff have excellent customer service skills, the manager is always super friendly and on top of everything, I wouldn’t want to go anywhere else for an oil change because I doubt anyone would match the service I get already

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Great service.

Great service.

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I had come in 2 weeks prior to get an oil change for my daughters car and it was an 80 dollar oil change that we forgot to use a ...

I had come in 2 weeks prior to get an oil change for my daughters car and it was an 80 dollar oil change that we forgot to use a 15 dollar off coupon we had. So when I came in this time for my car I had mentioned it and the guy helping me gave me a discount for my oil change to make up for it which was so great. Also they alerted me to a minor issue with a loose bearing I had which was very helpful to know. The guy that helped me for both oil changes was named Chris and he's very funny, and incredibly helpful, fast, and professional. He's a joy to be around and he makes this chore seem not so bad.

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Only thing I don’t like when getting oil change is trying to be talked into getting other services that I know are not needed.

Only thing I don’t like when getting oil change is trying to be talked into getting other services that I know are not needed.

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The guys were friendly and fast. Not to pushy about buying products.

The guys were friendly and fast. Not to pushy about buying products.

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Knowledgeable and courteous employees.

Knowledgeable and courteous employees.

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It was easy process with courteous employees

It was easy process with courteous employees

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Excellent customer service. I will be back for my future car services.

Excellent customer service. I will be back for my future car services.

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Very friendly, I happened to pull in behind two others so the wait was expected

Very friendly, I happened to pull in behind two others so the wait was expected

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because they replace the gasket on the plug every time

because they replace the gasket on the plug every time

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Everyone there is always friendly and helpful. I have never had a problem going to oil can Henry's or, now, Valvoline. Keep up ...

Everyone there is always friendly and helpful. I have never had a problem going to oil can Henry's or, now, Valvoline. Keep up the good work but please try and keep costs down.

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Staff very friendly and attentive. Great service.

Staff very friendly and attentive. Great service.

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The tech. that performed radiator service showed leadership with two other employees to make the service precise and fast. jw

The tech. that performed radiator service showed leadership with two other employees to make the service precise and fast. jw

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Great workers. Very professional

Great workers. Very professional

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Staff was great, efficient, friendly and fast.

Staff was great, efficient, friendly and fast.

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Customer service was great

Customer service was great

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They replaced a serpentine belt and worked hard and patiently even though there was not much space under the hood. But they did ...

They replaced a serpentine belt and worked hard and patiently even though there was not much space under the hood. But they did it and were still smiling

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Friendly staff, fast service. Over all great

Friendly staff, fast service. Over all great

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I appreciate the explanations of the service I am receiving and the excellent customer service.

I appreciate the explanations of the service I am receiving and the excellent customer service.

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The staff person helping me was SO polite, so helpful, and so kind!

The staff person helping me was SO polite, so helpful, and so kind!

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The staff were professional, courteous and provided me with pertinent information without trying to milk me for things I don't n ...

The staff were professional, courteous and provided me with pertinent information without trying to milk me for things I don't need or want.

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All of the genital men that I encountered were really nice. They explained what they were doing and didn't make me feel shameful ...

All of the genital men that I encountered were really nice. They explained what they were doing and didn't make me feel shameful for saying no to what was recommended. It made me feel like what I had to say or what I was feeling was validated and they didn't need to use their expertise to get me to buy something that I didn't have the funds for, the time for or don't see it relevant.

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I did have a long wait to pull my car in the bay, and this location doesn't have a waiting room so I had to just sit there. Othe ...

I did have a long wait to pull my car in the bay, and this location doesn't have a waiting room so I had to just sit there. Otherwise I appreciated there wasn't the hard up sell I had the last time I came. I had the coupon I had been emailed, and I told him up front I just needed an oil change. He tried to make a joke about being out of oil. I had a really long week and a long wait and just about turned my car around right then. But he was trying to be funny.it wasn't really. He was professional the rest of the visit and got me in and out quickly.

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Price for the services received is high. $249 for three services feels exorbitant

Price for the services received is high. $249 for three services feels exorbitant

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They were prompt and fast and explained everything going on

They were prompt and fast and explained everything going on

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The staff was both friendly and knowledgeable. They were honest saying I could get away with not doing certain things until a la ...

The staff was both friendly and knowledgeable. They were honest saying I could get away with not doing certain things until a later time and told me if they didn't have the ability to do certain things. It was also the last day for free light replacements and I didn't even know I had one out. I would highly recommend this specific Valovoline.

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Friendly service and quick

Friendly service and quick

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I always use Valvoline Oil Change and have always been very satisfied. Very friendly staff and they will let me know if somethin ...

I always use Valvoline Oil Change and have always been very satisfied. Very friendly staff and they will let me know if something else needs done but won’t pressure me. Just very friendly and knowledgeable!

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Louis and his staff are always wonderful to us.....fast and efficient.Will go there as long as Louis and his staff are there!

Louis and his staff are always wonderful to us.....fast and efficient.Will go there as long as Louis and his staff are there!

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Great service

Great service

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Because the service was fast and Chris was super friendly.

Because the service was fast and Chris was super friendly.

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I was satisfied. They did a great job.

I was satisfied. They did a great job.

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Great staff.

Great staff.

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Joe provided excellent customer service. I prefer the Keizer location over the woodburn one. All staff were prompt and friendly.

Joe provided excellent customer service. I prefer the Keizer location over the woodburn one. All staff were prompt and friendly.

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Excellent customer service friendly m Rick.

Excellent customer service friendly m Rick.

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Friendly serviceHelpful

Friendly serviceHelpful

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Staff is always incredibly friendly and knowledgable. I have been visiting the same River Rd. Location in Keizer for over 3 year ...

Staff is always incredibly friendly and knowledgable. I have been visiting the same River Rd. Location in Keizer for over 3 years, and I plan to continue to do so for many years to come.

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Rick at Keizer’s location is courteous, respectful and professional. It was a real pleasure to work with him on the several spe ...

Rick at Keizer’s location is courteous, respectful and professional. It was a real pleasure to work with him on the several special services my vehicle required.

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Convenient

Convenient

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NO PROBLEMS

NO PROBLEMS

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The guys are alway really nice and friendly.

The guys are alway really nice and friendly.

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Great friendly, knowledgeable staff.

Great friendly, knowledgeable staff.

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Much more expensive than Jiffy Lube! Even with a 25 % off coupon it cost more than the normal Jiffy Lube price.

Much more expensive than Jiffy Lube! Even with a 25 % off coupon it cost more than the normal Jiffy Lube price.

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Service was great fast and friendly

Service was great fast and friendly

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Usually I feel uncomfortable due to pressure to spend more money as well as inappropriate flirting. But Joe, (the assistant mana ...

Usually I feel uncomfortable due to pressure to spend more money as well as inappropriate flirting. But Joe, (the assistant manager I think) was very helpful and kind and was able to give me some good advice!

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They did a good job in an efficient manner with speed and accuracy.

They did a good job in an efficient manner with speed and accuracy.

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Fantastic, upbeat, positive staff. Always smiling.

Fantastic, upbeat, positive staff. Always smiling.

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They were so fast and efficient and changed my break light and licence plate light that were out too for free! So helpful!

They were so fast and efficient and changed my break light and licence plate light that were out too for free! So helpful!

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Iv always done what the manuls say to do for scheduling maintance. It seems your computers say other things need to be done I wa ...

Iv always done what the manuls say to do for scheduling maintance. It seems your computers say other things need to be done I was was told I need front and rear differential needs changed every 15,000 miles. I dont have a 4 wheel drive and I changed rear end oil not to lot long ago Also oil change for my vehicle is every5,000 miles not 3,000 miles Need to change in your computers My new camery is every 10,000 miles because of synthedic oil

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The staff was kind and courteous and work good as a team fun to watch highly recommend to all my friends,

The staff was kind and courteous and work good as a team fun to watch highly recommend to all my friends,

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I own a 1996 Toyota Tacoma and a 1997 Cad. with low mileage. Keizer shop keeps my vehichals properly maintained

I own a 1996 Toyota Tacoma and a 1997 Cad. with low mileage. Keizer shop keeps my vehichals properly maintained

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Friendly, knowledgeable staff.

Friendly, knowledgeable staff.

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The employee I interacted with the most was Joe. He was personable, informative, and courteous. Exceptionally so. Other employee ...

The employee I interacted with the most was Joe. He was personable, informative, and courteous. Exceptionally so. Other employees were also helpful and somewhat friendly.I was impressed with the professionalism and organization of this particular Valvoline shop.

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quick and clean

quick and clean

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The customer service is excellent

The customer service is excellent

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I like the fact that the staff always informs me of what they are doing and give me a heads up about what I will need to have do ...

I like the fact that the staff always informs me of what they are doing and give me a heads up about what I will need to have done. They also let me know what to expect in cost.

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Very friendly and fast service. Did not try to upsell me

Very friendly and fast service. Did not try to upsell me

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In and out with no problems

In and out with no problems

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Was informed about my mileage being a good fit for a better choice of oil protection that made sense so easy to accept recommend ...

Was informed about my mileage being a good fit for a better choice of oil protection that made sense so easy to accept recommendation for possibly extending the life and performance of my vehicle.

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Highly Satisfied is when someone exceeds expectations. Hard to achieve when it is a simple oil change I've had done multiple tim ...

Highly Satisfied is when someone exceeds expectations. Hard to achieve when it is a simple oil change I've had done multiple times. If I wasn't satisfied, I wouldn't return.

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Staff were kind and attentive. Very helpful.

Staff were kind and attentive. Very helpful.

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All of the associates were friendly did the work in a timely matter updated me on what was going on and was very helpful in answ ...

All of the associates were friendly did the work in a timely matter updated me on what was going on and was very helpful in answering my questions and was very knowledgeable

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mileage recorded was incorrect

mileage recorded was incorrect

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Overall, satisfied.

Overall, satisfied.

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The first time we went I liked the customer service. Mike, Chris, Rick, and Joe worked on my vehicle and they’re all just awesom ...

The first time we went I liked the customer service. Mike, Chris, Rick, and Joe worked on my vehicle and they’re all just awesome guys you can tell they’re all cool with each other too. Customer service was so great I went back and gave them $20 gift cards to say thank you because just a thank you wouldn’t be enough.

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Great coupon. Not pressured to buy additional services.

Great coupon. Not pressured to buy additional services.

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Chris is always very courteous and friendly. Everything is explained without sounding condescending.

Chris is always very courteous and friendly. Everything is explained without sounding condescending.

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I thought it was a bit pricey compared to other services in the area

I thought it was a bit pricey compared to other services in the area

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El personal es muy amable

El personal es muy amable

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I have gone to this Valvoline Instant Oil Change since moving to Keizer, OR. The employees are friendly and knowledgeable. Their ...

I have gone to this Valvoline Instant Oil Change since moving to Keizer, OR. The employees are friendly and knowledgeable. Their explanations of what is needed at this appt. and what I will need down the road are invaluable. Joe has serviced my car most of my visits and he has been courteous and more than helpful. I am on a fixed income and appreciate knowing what I will be needing in the way of services next visit.

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This crew is excellent!!! They are so happy, considerate, friendly, personable, professional, speedy, polite, thorough, n ...

This crew is excellent!!! They are so happy, considerate, friendly, personable, professional, speedy, polite, thorough, not pushy, explain well, upbeat, sincere, smiling and overall awesome!! I've been coming here for years and will continue to. They even said Merry Christmas which I replied the same, I applaud and am thankful for that. Very genuine crew. Thank you

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The team was knowledgeable and friendly.

The team was knowledgeable and friendly.

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Great Crew, Even better Service

Great Crew, Even better Service

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Staff is always friendly and courteous

Staff is always friendly and courteous

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Very courteous staff. Knew what they were doing. Covered all service points and informed me on what they were doing. Quality of ...

Very courteous staff. Knew what they were doing. Covered all service points and informed me on what they were doing. Quality of service overall was great!

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It was quick and the workers were very nice and helpful

It was quick and the workers were very nice and helpful

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It was very great experience we didn't have to wait at all before they guided us in. Also service was fast and very friendly.

It was very great experience we didn't have to wait at all before they guided us in. Also service was fast and very friendly.

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Great staff, quick service

Great staff, quick service

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I was amazed at the quickness of this service. I went on black Friday in anticipation that it would be a slow day for them. I ha ...

I was amazed at the quickness of this service. I went on black Friday in anticipation that it would be a slow day for them. I had no idea they had black Friday deals and extra staffing. It was my fastest service to date and I even added on additional services. Thanks guys it was really fun.

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All maintenance issues covered. K&N aircleaner serviced--car is good to go! jw

All maintenance issues covered. K&N aircleaner serviced--car is good to go! jw

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I think your definition of highly satisfied and mine, are different. I get treated well there and I trust them to not do common ...

I think your definition of highly satisfied and mine, are different. I get treated well there and I trust them to not do common tbings such as over tighten the pan plug. I was in a hurry but not so much that I wanted them to wreck my vehicle.

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Routine service oil change. It’s was a satisfactory visit

Routine service oil change. It’s was a satisfactory visit

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Fast and friendly

Fast and friendly

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The staff is always friendly and never tries to use the fact that I’m female and therefore “unknowing” to try and sell me anythi ...

The staff is always friendly and never tries to use the fact that I’m female and therefore “unknowing” to try and sell me anything extra or unnecessary.

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luis was just great very frendly and energeticthey were thoro but very fast getting it all donetook our class A motor home there ...

luis was just great very frendly and energeticthey were thoro but very fast getting it all donetook our class A motor home there and it fitpoor fella that cleaned the front window, but smiled the whole timewife and i both left reviews on google too

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Bilingual personnel, They seem to be in great accordance as to what has to be done. great attitud while working.

Bilingual personnel, They seem to be in great accordance as to what has to be done. great attitud while working.

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The customer service was excellent!

The customer service was excellent!

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Chris and the team did a great job on my mustang

Chris and the team did a great job on my mustang

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Staff very helpful,cordial,informative,friendly,professional and efficient

Staff very helpful,cordial,informative,friendly,professional and efficient

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Very professional competent and personal

Very professional competent and personal

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Everything went fast and the staff were very pleasant. The mark down for me was the pressure to upgrade to more expensive oil an ...

Everything went fast and the staff were very pleasant. The mark down for me was the pressure to upgrade to more expensive oil and do other services.

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I have 3 auto that I bring in for service

I have 3 auto that I bring in for service

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I trust the people

I trust the people

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It was a good service visit. The guy filled the vehicle's tires, a couple of which were low. There was a vehicle in front of me, ...

It was a good service visit. The guy filled the vehicle's tires, a couple of which were low. There was a vehicle in front of me, but I got into the bay reasonably quickly. I felt like the attendant was informative and friendly, and I felt the oil change was reasonably quick as well.

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Consistent, attentive, professional customer service

Consistent, attentive, professional customer service

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Everything was fine. I just don’t like being made to feel like I need to buy extra things that are not needed. I also have a har ...

Everything was fine. I just don’t like being made to feel like I need to buy extra things that are not needed. I also have a hard time with being suggested an oil change that is 79.99.

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No one is perfect

No one is perfect

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staff was very plesant

staff was very plesant

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Awesome dervice

Awesome dervice

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The guys at the shop in Keizer Oregon were extremely friendly! I wasn't feeling so well and I had my son and dogs in the car. Th ...

The guys at the shop in Keizer Oregon were extremely friendly! I wasn't feeling so well and I had my son and dogs in the car. They were quick to offer water and treats to everyone. I appreciated their honesty and no-pressure service. My car is old and they understood what I needed. We have gone here even before Valvoline took over. The guys are great! They even support local athletics by coming on their breaks to buys treats from my daughters team. You can tell they respect their employer and they love to support the kids in the community! Thank youCorri

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As always they were fast, friendly and helped me with all my needs

As always they were fast, friendly and helped me with all my needs

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The customer service rep was very good, very friendly, and advised me what service was needed on my truck. He found a cracked b ...

The customer service rep was very good, very friendly, and advised me what service was needed on my truck. He found a cracked belt, that might have caused me some trouble, and gave me a good price to replace it.

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Joe, Chris, and Joel worked on my rig because they had a lot of things to do to it. They were great. Guys handled it like champs ...

Joe, Chris, and Joel worked on my rig because they had a lot of things to do to it. They were great. Guys handled it like champs. Good guys.

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Very friendly and professional. They were not pushy in any way in trying to get me to do things I know I don't really need to do ...

Very friendly and professional. They were not pushy in any way in trying to get me to do things I know I don't really need to do with my car.

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I like the way you run your business."Joe" was perfect. The coffee was wonderful.Service so fast.

I like the way you run your business."Joe" was perfect. The coffee was wonderful.Service so fast.

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The service is always fast and friendly. There is no pressure to buy more services. The employees are friendly without being c ...

The service is always fast and friendly. There is no pressure to buy more services. The employees are friendly without being cloying and over bearing.

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Your staff, Rick and Louis are fantastic

Your staff, Rick and Louis are fantastic

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I brought my dog with me and they gave her some doggie bones, they were very personable

I brought my dog with me and they gave her some doggie bones, they were very personable

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Great customer service and kind staff. I have never had issues with OCH services and will always be a customer (when I don’t cha ...

Great customer service and kind staff. I have never had issues with OCH services and will always be a customer (when I don’t change my own oil). Thank you!

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Just vauleteered to check high beams on the var as they were not working. Both were burned out. They fixed em and i am a happy d ...

Just vauleteered to check high beams on the var as they were not working. Both were burned out. They fixed em and i am a happy driver.

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The staff was prompt, courteous, approachable, timely.

The staff was prompt, courteous, approachable, timely.

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Great knowledgeable guys, fast, courteous and helpful

Great knowledgeable guys, fast, courteous and helpful

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Friendly fast service

Friendly fast service

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They were fast and friendly they did have a problem with the drain plug and couldn't find the correct one so they had to thread ...

They were fast and friendly they did have a problem with the drain plug and couldn't find the correct one so they had to thread it wait a little bit longer than usual and there is no waiting room or restrooms available for customers

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The guys are great and pro's.

The guys are great and pro's.

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Everyone was very friendly from when I pulled in to when I was pulling away. They didn’t try to get me to buy a bunch of stuff I ...

Everyone was very friendly from when I pulled in to when I was pulling away. They didn’t try to get me to buy a bunch of stuff I went in there to get an oil change and a light bulb fixed and he asked how my wipers were and it just so happens that I really needed them and it was a great deal. I had a great experience there and I will definitely be returning.

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Friendly with no additional pressure to buy other products and services

Friendly with no additional pressure to buy other products and services

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I was highly satisfied with the service as all of the mechanics were very on point in their service, followed procedure, and tru ...

I was highly satisfied with the service as all of the mechanics were very on point in their service, followed procedure, and truly went the extra mile.

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Chris and Ricardo at the service center on River Road in Keizer, Oregon, were very helpful and courteous. I had an oil change, a ...

Chris and Ricardo at the service center on River Road in Keizer, Oregon, were very helpful and courteous. I had an oil change, a power steering fluid change, the oil drain plug and gasket replaced. I plan on returning to that center in two weeks to have the car's serpentine belt replaced. I fully trust the expertise and service I received at Valvoline and will be returning there in the future for my automotive needs. Thank you!

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Oil change was fast and I was able to view it on the cameras.

Oil change was fast and I was able to view it on the cameras.

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They got done what I needed done in a timely fashion. They were not rude they were courteous.

They got done what I needed done in a timely fashion. They were not rude they were courteous.

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Price is too high

Price is too high

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Have been going to this location for as long as it has been there! Great Manager!

Have been going to this location for as long as it has been there! Great Manager!

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The emploees were friendly and kind. Worked quick and explained things to me.

The emploees were friendly and kind. Worked quick and explained things to me.

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First off, it was really great that they were open on sunday! drove right in, they explained everything well and finished in a t ...

First off, it was really great that they were open on sunday! drove right in, they explained everything well and finished in a timely manner!

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The mechanic was courteous and efficient. He even put on my windshield wiper blades, even though they came from a different sto ...

The mechanic was courteous and efficient. He even put on my windshield wiper blades, even though they came from a different store.

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While I was there an angry old man came in to the bay while my car was being serviced and the Asst Manager did a good job trying ...

While I was there an angry old man came in to the bay while my car was being serviced and the Asst Manager did a good job trying to defuse the indecent but the crazy old man kept coming back and yelling at the asst. i could tell the asst was getting upset but he dealt with it as best he could without loosing his temper, finally the old man left my bay and did not come back. I have always gone to oilcan's in the past and I will continue to go to Valvoline, because of your customer Services that you give.

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I have been to several oil changes places, these guys were great. They really took pride in their work.

I have been to several oil changes places, these guys were great. They really took pride in their work.

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Been using this OCH crew for years. I trust the manager

Been using this OCH crew for years. I trust the manager

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The service I received was outstanding. I look forward to my next visit, with this kind of service!!

The service I received was outstanding. I look forward to my next visit, with this kind of service!!

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Friendly, knowledgeable staff.

Friendly, knowledgeable staff.

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I brought my grand daughters 2015 vehicle in for an oil & filter change and the assistant mgr gave me a 1st time discount.

I brought my grand daughters 2015 vehicle in for an oil & filter change and the assistant mgr gave me a 1st time discount.

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Professional staff. Appreciate the visual on the underside of the car. Being someone who typical performs my own mechanical work ...

Professional staff. Appreciate the visual on the underside of the car. Being someone who typical performs my own mechanical work, this is a huge bonus in building trust. Also, glad to hear torque specs mentioned.

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They had the answers I asked and were very nice. Explained everything in terms I could understand.

They had the answers I asked and were very nice. Explained everything in terms I could understand.

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The employee's were very nice and they knew what they were doing. I had some break light bulbs with me and they even replaced th ...

The employee's were very nice and they knew what they were doing. I had some break light bulbs with me and they even replaced the break light for me. I like how they all worked as a team to get things done efficiently.

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Angel and the underside mechanic were very helpful and friendly, made sure I was taken care of, and replaced one of my headlight ...

Angel and the underside mechanic were very helpful and friendly, made sure I was taken care of, and replaced one of my headlights I didn't even realize was dim!

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Professionals and made me feel at home

Professionals and made me feel at home

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The staff was top notch. It was close to closing there was a truck in the bay and another car ahead of me . 2 other cars had pul ...

The staff was top notch. It was close to closing there was a truck in the bay and another car ahead of me . 2 other cars had pulled up just after I did. The staff explained they only had 2 people working and would get to me as soon as possible. Not a minute later another staff member showed up and clocked in to help. He opened another bay and went to work. That's what I call customer service.the staff had a great attitude. Thank you. I will be back.

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Fast, courteous, friendly service.

Fast, courteous, friendly service.

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I always feel that when I go they try to talk me into things that I really don’t thinknmy car needs, I go there to get my oil ch ...

I always feel that when I go they try to talk me into things that I really don’t thinknmy car needs, I go there to get my oil changed and that’s it. And I also am never told a price on what it’s going to cost anytime during my oil change or before I pay.

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everything was great

everything was great

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Very friendly mgr, Luis. He and others seemed to take a real persnal interest in me and my car. I also like how one fellow yel ...

Very friendly mgr, Luis. He and others seemed to take a real persnal interest in me and my car. I also like how one fellow yells and another repeats. Makes them seem quite professional.

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I appreciated not getting the hard-sell on upgrades. Honestly, I normally go to Jiffy Lube because they are a little closer. I o ...

I appreciated not getting the hard-sell on upgrades. Honestly, I normally go to Jiffy Lube because they are a little closer. I only came to Valvoline this time because Jiffy Lube was closed (Sunday). After my experience at Valvoline on Sunday, we brought our other car to you the following day and I will be switching to Valvoline for my future visits. I appreciated knowing my options on upgrades but not feeling pressured into it.

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Chris is personable and had great service. Best experience I've received at any location.

Chris is personable and had great service. Best experience I've received at any location.

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I always go there to get my oil changed plus the additional service they offer, there always fast, professional and very kind, I ...

I always go there to get my oil changed plus the additional service they offer, there always fast, professional and very kind, I wouldn't go anywhere else to get an oil change because of the great customer service they consistently offer

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All of the employees were really friendly. I was offered water, coffee while I waited. They answered all questions that I had. ...

All of the employees were really friendly. I was offered water, coffee while I waited. They answered all questions that I had.

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I have used this particular service center for many years now under a previous named company. Each of it's employees are very ...

I have used this particular service center for many years now under a previous named company. Each of it's employees are very personable and make ME and my Vehicle feel important to them. My visits are always done quickly and efficiently. The records they keep of my different vehicles are really good and their suggestions of periodic services needed keep me on top of things and my vehicles have always performed great because of their attention to details. I LOVE my team there.

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Explanation of things well

Explanation of things well

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Because everything I asked for was done correctly and get my car up to date

Because everything I asked for was done correctly and get my car up to date

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They were very thankful that I waited and they were very conversational with me going through the service, they also provided me ...

They were very thankful that I waited and they were very conversational with me going through the service, they also provided me with a discount as I had to wait a long time.

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The guys are always so kind and friendly. I won't go anywhere else.

The guys are always so kind and friendly. I won't go anywhere else.

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Very friendly staff and quick service.

Very friendly staff and quick service.

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The workers were grrat

The workers were grrat

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The service and staff were great!

The service and staff were great!

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Fast and friendly service.

Fast and friendly service.

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The staff was extremely nice and seemed to really enjoy their work. They were very informative and had great communication with ...

The staff was extremely nice and seemed to really enjoy their work. They were very informative and had great communication with each other. It was very satisfying to see such great teamwork. My hats off to you and your staff.

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The staff was super friendly .. fast and knowledgeable about the products

The staff was super friendly .. fast and knowledgeable about the products

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Great friendly customer service.

Great friendly customer service.

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It wasn't like I was disappointed with the service, it was an basic oil change

It wasn't like I was disappointed with the service, it was an basic oil change

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The manager Luis was overly qualified, shop was extremely busy with limited crew but he worked at fast pace and was constantly g ...

The manager Luis was overly qualified, shop was extremely busy with limited crew but he worked at fast pace and was constantly give great direction. Lucky to have him

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good customer service

good customer service

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The service was great. The only problem was actually finding the entrance. Very complicated and not well signed. I had to mak ...

The service was great. The only problem was actually finding the entrance. Very complicated and not well signed. I had to make 2 tries before I finally found the entrance to the bay.

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Staff was polite and courteous. I always have a good experience with this location and staff.

Staff was polite and courteous. I always have a good experience with this location and staff.

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Very fast and efficient.

Very fast and efficient.

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I was mostly satisfied, best experience I've had for an oil change however I keep hearing there is one local place that may be c ...

I was mostly satisfied, best experience I've had for an oil change however I keep hearing there is one local place that may be cheaper so unless you can beat their price (if it IS cheaper) I'd bee 100% happy. I otherwise had an amazing experience and was treated well and didn't feel taken advantage of. thank you for your awesome service

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The techs were professional and courteous. They were very knowledgeable and not pushy.

The techs were professional and courteous. They were very knowledgeable and not pushy.

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I like the friendliness and professionalism of the staff.

I like the friendliness and professionalism of the staff.

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nice people not pushy

nice people not pushy

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My belief is that highly likely would apply only to exceptional service. The service was good, quick and knowledgeable but not e ...

My belief is that highly likely would apply only to exceptional service. The service was good, quick and knowledgeable but not exceptional. I will continue to use the Valvoline service for my can and am satisfied with the service in all ways.

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No waiting, they were extremely friendly and professional, service I would expect from valvoline.

No waiting, they were extremely friendly and professional, service I would expect from valvoline.

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It is just a nice place to go people are very nice good service.

It is just a nice place to go people are very nice good service.

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I've always gone here, I like it they know a lot of information. I was in / out . No pressure. THANK YOU Gayla.

I've always gone here, I like it they know a lot of information. I was in / out . No pressure. THANK YOU Gayla.

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Employees extremely helpful and nice. Also informative and fast! No waiting at all.

Employees extremely helpful and nice. Also informative and fast! No waiting at all.

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Luis was outstanding. He was very courteous and professional in recommending services needed to keep my sports car in tip-top c ...

Luis was outstanding. He was very courteous and professional in recommending services needed to keep my sports car in tip-top condition. He made me feel like I wasn't just another customer rolling through the shop but like I was his most important client and he was my very own personal car technician. I will be recommending his services to all my friends and family.

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Team was great!!!

Team was great!!!

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Aaron and the rest of the crew were outstanding and very friendly and nice. I was pleasantly surprised my tgeir excellent custom ...

Aaron and the rest of the crew were outstanding and very friendly and nice. I was pleasantly surprised my tgeir excellent customer service. I used a coupon with no problems. Thank you Aaron for a great experience at Valvoline.

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Quick and easy

Quick and easy

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I need a fule filter they did not have one in stock, the man working under the car Ran I mean actually ran to the parts store ne ...

I need a fule filter they did not have one in stock, the man working under the car Ran I mean actually ran to the parts store next store and pick up the filter for my car and installed it. Real friendly workers.

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The staff have a can do attitude

The staff have a can do attitude

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The employees, specifically Chris, were friendly, professional and courteous. I have in the past felt pressured by the upsale at ...

The employees, specifically Chris, were friendly, professional and courteous. I have in the past felt pressured by the upsale at oil change places. I asked how much a serentine belt replacement would cost and after looking at it Instead of making the extra $, I was told it looked fine and didnt need replacing yet. I was impressed.

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Quick, friendly service. I like the communication between the service team members.

Quick, friendly service. I like the communication between the service team members.

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Staff greeted me immediately, they worked fast and kept me informed of everything they were doing and were professional in their ...

Staff greeted me immediately, they worked fast and kept me informed of everything they were doing and were professional in their actions and appearance. I did not feel pressured when I was informed of an oil cleaning additive I purchased!

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The staff is very friendly and professional. The seem well organized at their performance gives me confidence.

The staff is very friendly and professional. The seem well organized at their performance gives me confidence.

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They were very friendly and changed the oil on car quickly,didn't have to wait to long!!

They were very friendly and changed the oil on car quickly,didn't have to wait to long!!

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the whole crew seemed to be quick

the whole crew seemed to be quick

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Pricing not as competitive as other businesses with similar product offering (ie, Jiffy Lube), base price for same service 20.00 ...

Pricing not as competitive as other businesses with similar product offering (ie, Jiffy Lube), base price for same service 20.00 less there.

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The guy that was taking payment etc, was a bit unprofessional and talked about thing that were not appropriate while waiting.

The guy that was taking payment etc, was a bit unprofessional and talked about thing that were not appropriate while waiting.

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The gentleman that took care of us made sure we were safe to get back on the road and went out of his way to make sure we got th ...

The gentleman that took care of us made sure we were safe to get back on the road and went out of his way to make sure we got the best deal because we were traveling and didn't have much money total was 210 and would have been much more elsewhere

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I usually get handed a newspaper and offered water with oil can Henry but it's not a huge deal

I usually get handed a newspaper and offered water with oil can Henry but it's not a huge deal

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Good friendly service

Good friendly service

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Staff precise in instructions and info and friendliness and very professional.

Staff precise in instructions and info and friendliness and very professional.

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I thought it was a little overpriced - I expected to pay like 29.95 and there were no menu boards that display the pricing

I thought it was a little overpriced - I expected to pay like 29.95 and there were no menu boards that display the pricing

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Because of all of the answers I gave you

Because of all of the answers I gave you

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Management at this facility is first rate and employee smiles and passion mirror that.

Management at this facility is first rate and employee smiles and passion mirror that.

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Staff was extremely friendly and helpful. It was a VERY HOT day, yet there were no complaints

Staff was extremely friendly and helpful. It was a VERY HOT day, yet there were no complaints

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Primarily because of the friendliness of Aaron, the time he took to explain things to me, and the quickness of the entire servic ...

Primarily because of the friendliness of Aaron, the time he took to explain things to me, and the quickness of the entire service (which I had not been looking forward to having to take time to do).

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Very nice staff, we had angel as our guy and he was absolutely fabulous! Great conversation and highly knowledgeable.

Very nice staff, we had angel as our guy and he was absolutely fabulous! Great conversation and highly knowledgeable.

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Angel did a great job!

Angel did a great job!

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All of the staff was honest and very accommodating. We were asked multiple times if we would like water, coffe, or tea while the ...

All of the staff was honest and very accommodating. We were asked multiple times if we would like water, coffe, or tea while they worked on the car. They also found additional services that the car needed and weren't pushy about adding too much on, but still getting the minimum done.

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The guys there are great.

The guys there are great.

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The worker lyis (angel) went above and beyond his job duties to make sure that my car needs were taking care of. He displayed ex ...

The worker lyis (angel) went above and beyond his job duties to make sure that my car needs were taking care of. He displayed excellent customer service and a willigness to work because of his service i am 100 percent more likely to come back. He was very informative on the things needed for my car. Thank you so much for your service.-justin

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Service was fast and friendly.

Service was fast and friendly.

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convenient and fast

convenient and fast

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The customer service is excellent

The customer service is excellent

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No pressure on sales and a good value on service and product. It was the best experience that I have ever had at this location. ...

No pressure on sales and a good value on service and product. It was the best experience that I have ever had at this location. Highly satisfied with the boys!

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Friendly. Courteous. Quick. Low pressure.

Friendly. Courteous. Quick. Low pressure.

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Have been going to this location before it became Valvoline. All the employees have and are still very friendly and trusted. All ...

Have been going to this location before it became Valvoline. All the employees have and are still very friendly and trusted. All my family and friends go to this location because of the great service.

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I didn't enter highly satisfied by mistake. Techs are awesome, provided an oil sample when I needed one, and ensure they do ever ...

I didn't enter highly satisfied by mistake. Techs are awesome, provided an oil sample when I needed one, and ensure they do everything right.

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Staff were great, courteous and quick.

Staff were great, courteous and quick.

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the employees were very friendly and helpful even after the computer system went down they still made sure to get the job done a ...

the employees were very friendly and helpful even after the computer system went down they still made sure to get the job done as best as they could and make sure customers were taken care of.

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Very quick service and very professional.

Very quick service and very professional.

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Appreciated the good service and information that I do need to come in and have couple more things done but not pressured.

Appreciated the good service and information that I do need to come in and have couple more things done but not pressured.

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They check components of engine and are always courteous and professional.

They check components of engine and are always courteous and professional.

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The gentlemen helping us we're very knowledgeable and friendly. I'm 9 months pregnant and they made sure we were taken care of q ...

The gentlemen helping us we're very knowledgeable and friendly. I'm 9 months pregnant and they made sure we were taken care of quickly, provided me with water, and even discounted our service as a congratulatory gift.

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I feel like I am paying more than necessary for some services.

I feel like I am paying more than necessary for some services.

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Very friendly and Knowledgeable

Very friendly and Knowledgeable

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The manager Louis was very courteous and Knowledgable about his job and had me feeling confident as i left

The manager Louis was very courteous and Knowledgable about his job and had me feeling confident as i left

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Prices seem high for the service offered.

Prices seem high for the service offered.

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Although the shop was fairly busy when I showed up, the employee who helped me clearly viewed the quality of his customer servic ...

Although the shop was fairly busy when I showed up, the employee who helped me clearly viewed the quality of his customer service as very important. He took the time to make sure I got exactly what I wanted, and he was very friendly. I also appreciate that, in contrast with other stores I have visited, I was dealt with honestly. Honesty is so rare in today's greedy world, I would almost pay extra to go somewhere that doesn't try to cheat me out of my money! I had a great experience here. Thank you.

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The time needed to complete the service has really improved over the years. I realize there are fewer things on my car for techs ...

The time needed to complete the service has really improved over the years. I realize there are fewer things on my car for techs to "check" and that probably helps. But mostly I just want my fluids filled/changed, and my tires checked. Thanks for doing that quickly. (and thanks for still honoring my OCH coupon!)

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As soon as my car was parked in front I was immediately greeted by the Manager Luis. He was so nice and told me what I needed to ...

As soon as my car was parked in front I was immediately greeted by the Manager Luis. He was so nice and told me what I needed to know about prices. I was immediately told to move to the back and was guided in nicely. Luis has shown me THE BEST customer service I have ever received. He called me miss. (I'm only 23!) he also asked me questions about my upcoming weekend and Father's Day. He was soooo nice! He took my coupon and even gave me an oil cleaner for free even though I was willing to pay just because it was my first time there. Actually it was the first time getting a oil change ever, I usually send my husband. I can't rave enough about the customer service Luis showed me. As a customer service rep at the local grocery store I want to be just like him. Give that man a raise. I will forever be a Valvoline Customer. Thank you.

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Joe and Luis are incredible employees. They took care of me from the start (me not having any clue what I needed, I know nothing ...

Joe and Luis are incredible employees. They took care of me from the start (me not having any clue what I needed, I know nothing about cars). Joe is exceptional in his customer service, he was not pushy in product or pricing and I absolutely will be coming back every 3,000 miles!!!

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The staff is great and the service is fabulous. Plus valvoline provide great products.

The staff is great and the service is fabulous. Plus valvoline provide great products.

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Staff was friendly, courteous, quick and efficient. I was in and out in no time! Excellent service and I told them they were Awe ...

Staff was friendly, courteous, quick and efficient. I was in and out in no time! Excellent service and I told them they were Awesome!

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Friendliest, most efficient and knowledgeable group of employees! Professional with quality customer service! We look forward to ...

Friendliest, most efficient and knowledgeable group of employees! Professional with quality customer service! We look forward to having ALL our vehicles serviced at this Valvoline Instant Oil Change business. Thank you for this experience!

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I drive a company truck and have been going to jiffy lube for a long time i did not get into jiffy lube on Saturday i was at wor ...

I drive a company truck and have been going to jiffy lube for a long time i did not get into jiffy lube on Saturday i was at work and my new truck needed a oil change they are closed on Sunday so i was going to go to oil can hennery to get a oil change and your company had bought them out in salem or so now i will be comming there to get my oil change all the time very good service and great people.

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oil change was quick