RECENT REVIEWS
Monica E.
10/3/2026
1.0 out of 5.0
This was by far the worst experience I have ever had at a Valvoline and this is the location I go to the most. The two girls taking care of me cared more about their phones and vaping and stepping outside of the bay instead of taking care of me as a customer. Usually my lights are checked instead I was just asked if my lights were okay. I had to ask twice for my tires to be checked since they already had my hood down and I wasn’t sure they were going to be checked. I am sure the two will complain about this post since I heard one of them complaining about a negative review that was posted about her already. I rarely posts reviews but this experience was very sub par for the amount we pay for the oil change.
Valvoline Instant Oil Change
Hi Monica, I'm truly sorry to hear about your recent experience at our store. We strive to provide excellent service, and it's clear we missed the mark during your visit. Please reach out to us at ccsocial@valvoline.com and share your VIN so we can address this situation directly. Thank you for bringing this to our attention.
Kerry L.
10/2/2026
5.0 out of 5.0
Very courteous, helpful, fast. Went above and beyond!
Valvoline Instant Oil Change
Thanks for the 5 stars! We're glad you trusted our store on 204 Costco Drive with your oil change service. Your review keeps our engines—and yours—running smoothly.
John M.
10/1/2026
1.0 out of 5.0
Waited well over an hour to get my oil changed and had to listen to snide remarks person waiting on me because I was impatient
Valvoline Instant Oil Change
Hi John. We’re sorry for any issues you encountered with our team on Costco Drive, and we understand your disappointment. We value your feedback, and we’ve forwarded this feedback to our management team for improvements. If you have any questions, please feel free to email your VIN to CCsocial@valvoline.com.
