East Warwick

I’m always highly satisfied at this particular location

I’m always highly satisfied at this particular location

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Por la amabilidad de los trabajadores y el servicio revisan si le falta agua para los vidrios revisan las llantas revisan los fi ...

Por la amabilidad de los trabajadores y el servicio revisan si le falta agua para los vidrios revisan las llantas revisan los filtros y asta me atendieron en español ellos merecen un aumento de sueldo por que asen muy bien su trabajo.

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They were all professional and courteous.

They were all professional and courteous.

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Easy quick and friendly service

Easy quick and friendly service

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Fast clean and away friendly like they have been

Fast clean and away friendly like they have been

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Feel even with a coupon the prices are high

Feel even with a coupon the prices are high

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All associates were professional and helpful

All associates were professional and helpful

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My husband was with me. I did not have to make decisions he did. I hate going alone because when I do I am afraid to say no to ...

My husband was with me. I did not have to make decisions he did. I hate going alone because when I do I am afraid to say no to anything.

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They were efficient and friendly.

They were efficient and friendly.

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53 dollars for a regular oil change on 01 Jeep is nuts . He said that's cheapest .

53 dollars for a regular oil change on 01 Jeep is nuts . He said that's cheapest .

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Friendly and professional staff. Very helpful and informative. I'll be back!

Friendly and professional staff. Very helpful and informative. I'll be back!

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The guys there were very friendly and down to earth. Even when I was told at another location (there was an hour wait) the worke ...

The guys there were very friendly and down to earth. Even when I was told at another location (there was an hour wait) the worker told me of other locations that were near by. I was able to zip in and out of the other location. The guys who did my oil change were fast, helpful, and hard working. Always love going to valvoline for their fast and friendly service

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Friendly, courteous staff, good service, great price.

Friendly, courteous staff, good service, great price.

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Very efficient

Very efficient

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Staff was very attentive, got right to work and were friendly and professional.

Staff was very attentive, got right to work and were friendly and professional.

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Everyone working on my car was very polite and knowledgeable. They suggested I could have my taillight replaced, but did not pre ...

Everyone working on my car was very polite and knowledgeable. They suggested I could have my taillight replaced, but did not pressure me when I declined. They even told me about an issue my car has that your center doesn't handle, just so I knew and could get it fixed elsewhere. I'll be back :)

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Very quick and efficient. The staff were professional and friendly.

Very quick and efficient. The staff were professional and friendly.

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Every thing was done professionally and I will return again for my next oil change!

Every thing was done professionally and I will return again for my next oil change!

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They are quick and nice at their job. Cannot ask for more.Perfect combo.

They are quick and nice at their job. Cannot ask for more.Perfect combo.

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I feel there is always room for improvement. The staff was friendly but could have been a little more personable, price was abou ...

I feel there is always room for improvement. The staff was friendly but could have been a little more personable, price was about average to just above the average. After the tire and lube check I had to put air in one of my tires, which may have just been a coincidence.

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It was very quick & they reset my oil life gauge.

It was very quick & they reset my oil life gauge.

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I used to go to jiffy lube but recently moved to Warwick and went to your Warwick Avenue location. I was very pleased with the s ...

I used to go to jiffy lube but recently moved to Warwick and went to your Warwick Avenue location. I was very pleased with the speed and the service. I will definitely go back there and recommend it to my friends and family!

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I wasn't expecting such quick and friendly service so was pleasantly surprised

I wasn't expecting such quick and friendly service so was pleasantly surprised

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quick service, great guys

quick service, great guys

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The staff is quick and friendly always a pleasure going to that location.

The staff is quick and friendly always a pleasure going to that location.

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Excellent, professional service every visit

Excellent, professional service every visit

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Satisfied is a fine score.

Satisfied is a fine score.

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The product is more pricey than I expected and there are limited coupons available

The product is more pricey than I expected and there are limited coupons available

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The two workers that changed my oil, were extremely proffessional and explained everything before I was even charged.They made m ...

The two workers that changed my oil, were extremely proffessional and explained everything before I was even charged.They made me feel like I was truly a valued customer.I will recommend the Valvoline on Warwick ave to everyone!

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Those guys are always great and welcoming and clearly to teach their new staff very well! Fastest and easiest car-work I've ever ...

Those guys are always great and welcoming and clearly to teach their new staff very well! Fastest and easiest car-work I've ever had, and will continue to proudly patron here!

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Great service

Great service

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Nothing is perfect but I will say this valvoline is much better than the one on Post Rd in Warwick RI where I waited 5 minutes o ...

Nothing is perfect but I will say this valvoline is much better than the one on Post Rd in Warwick RI where I waited 5 minutes outside in front of a bay with no cars and left that is how I came soon this location

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Servicemen were courteous and explained each procedure as they went along. No sales pressure for any other services Valvoline o ...

Servicemen were courteous and explained each procedure as they went along. No sales pressure for any other services Valvoline offers. Appreciated that very much. However, they did mention things I might need to have done at a future time. I left there feeling very satisfied with the whole experience and would more than likely return.

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Outstanding service, recommened to my family and friends

Outstanding service, recommened to my family and friends

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Friendly, courteous and knowledgeable staff

Friendly, courteous and knowledgeable staff

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Polite service men..expedited my service call

Polite service men..expedited my service call

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Great service and staff no pressure sales would definitely recommend to anyone

Great service and staff no pressure sales would definitely recommend to anyone

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The are guick through when working good job.

The are guick through when working good job.

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Friendly efficient staff

Friendly efficient staff

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Fast, efficient service

Fast, efficient service

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They deliver the service that is expected, promptly, professionally and with good value.

They deliver the service that is expected, promptly, professionally and with good value.

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Great job, staff even tried to thaw my windshield wiper fluid sprayer

Great job, staff even tried to thaw my windshield wiper fluid sprayer

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Quick, efficient service and friendly staff!

Quick, efficient service and friendly staff!

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They were very honest,friendly and professional.

They were very honest,friendly and professional.

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In and out super fast. $25 for an oil change with coupon. What's better than that ...

In and out super fast. $25 for an oil change with coupon. What's better than that ...

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Oil changes are expensive

Oil changes are expensive

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I go to the same Valvoline each time I need my oil changed. It is nice to see the same faces of the men who do such a nice job. ...

I go to the same Valvoline each time I need my oil changed. It is nice to see the same faces of the men who do such a nice job. I have used this company the last two years and would not use anyone else.

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I was in & out within 15 minutes, as advertised. The staff was friendly.

I was in & out within 15 minutes, as advertised. The staff was friendly.

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the crew, is as always smart, kind and prompt. I use this location and will do so in the future! My kids also use this locatio ...

the crew, is as always smart, kind and prompt. I use this location and will do so in the future! My kids also use this location.

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Everyone is polite and professional at this location.

Everyone is polite and professional at this location.

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The crew was very polite,friendly, knowledgeable, fast and efficient. Great place

The crew was very polite,friendly, knowledgeable, fast and efficient. Great place

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The employees are always polite and helpful. I used to get my oil changed at an auto shop that would charge less but didn’t pay ...

The employees are always polite and helpful. I used to get my oil changed at an auto shop that would charge less but didn’t pay attention to anything other than changing the oil. The team at valvoline pay attention to detail and I appreciate that and am willing to pay more because of that

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I have gone to this service station many times and often have the same person serving me. They do an excellent job every time.

I have gone to this service station many times and often have the same person serving me. They do an excellent job every time.

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Great group of guys working there they went above and beyond in helping me get my truck ready for a long road trip.

Great group of guys working there they went above and beyond in helping me get my truck ready for a long road trip.

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I have gone to this location several times this year and the workers there are top-notch. They are fast, efficient, friendly and ...

I have gone to this location several times this year and the workers there are top-notch. They are fast, efficient, friendly and know what they are doing. It is just the easiest way to get an oil change.

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Employees were very nice and made my 2 children in the back feel could. They offered coloring books and crayons to use during th ...

Employees were very nice and made my 2 children in the back feel could. They offered coloring books and crayons to use during this visit which kept them quiet the entire time(that never happens) we will be now a returning customer

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The guys were very Friendly and helpful in explaining their recommendations.The service was quick and painless. I will definitel ...

The guys were very Friendly and helpful in explaining their recommendations.The service was quick and painless. I will definitely visit them again for my next oil change!

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they recommended a service that valvoline couldnt perform but was quite noticeable upon further inspection

they recommended a service that valvoline couldnt perform but was quite noticeable upon further inspection

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The employees that serviced my vehicle were polite and professional and I will be happy to return to that location when I need s ...

The employees that serviced my vehicle were polite and professional and I will be happy to return to that location when I need service again

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The people talking to me and working on my car were polite, friendly, and knowledgeable. They offered an additional service, whi ...

The people talking to me and working on my car were polite, friendly, and knowledgeable. They offered an additional service, which I got, but they weren't pushy about it- just helpful. This is my second time at this location, and I definitely plan to go back. I'm new in the area, and don't have a mechanic here yet. In the past, I've usually had all regular maintenance done by my mechanic, but I love the convenience of this location, and even when I do find a mechanic here, I will definitely consider going back to Valvoline for regular work, and save the mechanic for the complex stuff.

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The guys were patient friendly and efficient and very helpful.

The guys were patient friendly and efficient and very helpful.

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The staff worked promptly, professionally, and courteously!

The staff worked promptly, professionally, and courteously!

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Excellent staff. Good, quick work. Keep it up!

Excellent staff. Good, quick work. Keep it up!

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It was a quick and easy oil change before I went to work. Everyone working on my car was kind and efficient

It was a quick and easy oil change before I went to work. Everyone working on my car was kind and efficient

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The staff at this location is amazing! Friendly and professional. I never had to wait too long. Past summer they repaired my ...

The staff at this location is amazing! Friendly and professional. I never had to wait too long. Past summer they repaired my A/C and it was a good job, done in a timely fashion. I never wait outside of the car for anything there. I've been to other Valvoline Service centers and I believe this one is the best so far overall!

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price was way 2 high,not going 2 return while i can think straight.

price was way 2 high,not going 2 return while i can think straight.

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Staff is always knowledgeable , friendly and efficient

Staff is always knowledgeable , friendly and efficient

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The reason of my happy response is due to the way the staff did their job with a very nice professional behavior , attitude and ...

The reason of my happy response is due to the way the staff did their job with a very nice professional behavior , attitude and personality.

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the eployees always welcome you immediatly and start their job right away and make you feel real comfortable and always check my ...

the eployees always welcome you immediatly and start their job right away and make you feel real comfortable and always check my tires 1! which is a big help for me as i always have trouble with that..............................

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Love the staff here! Friendly, courteous, professional, and efficient!

Love the staff here! Friendly, courteous, professional, and efficient!

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Great job

Great job

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The staff worked quick and were friendly. No nonsense

The staff worked quick and were friendly. No nonsense

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Excellent service

Excellent service

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Fast and convenient

Fast and convenient

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I have been coming here for years.The various crews have always been profession, thorough, clean and quick. They approach their ...

I have been coming here for years.The various crews have always been profession, thorough, clean and quick. They approach their work with a smile and are always polite.I cannot think of a single negative thing that I have experienced in the years that I have been going there.

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Everyone had a smile. Each tech was polite and explained each step. I appreciate the fast and easy service!

Everyone had a smile. Each tech was polite and explained each step. I appreciate the fast and easy service!

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Very personal people

Very personal people

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I was pressured about replacing my oil filter, now that I think about it I don’t think I needed a new one.

I was pressured about replacing my oil filter, now that I think about it I don’t think I needed a new one.

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Expensive. 92 dollars for a 2012 Toyota Camry. I can go to the dealership and pay 65 and get my tires rotated.

Expensive. 92 dollars for a 2012 Toyota Camry. I can go to the dealership and pay 65 and get my tires rotated.

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Always highly satisfied with the customer service and friendliness towards the consumer Specifically at this location in Warwic ...

Always highly satisfied with the customer service and friendliness towards the consumer Specifically at this location in Warwick Ri on Warwick ave .. a great group of individuals working there . Always a pleasure upon my return

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The guys had me in and out fast. They also told me a little bit about my new Honda Pilot that I didn’t know.

The guys had me in and out fast. They also told me a little bit about my new Honda Pilot that I didn’t know.

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The service an people were very helpful

The service an people were very helpful

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I went in without any wait told the guy that it was my first oil change for my truck so he got me the rite oil didn't try pushin ...

I went in without any wait told the guy that it was my first oil change for my truck so he got me the rite oil didn't try pushing any other service did all the maintenance and I was out in 15-20 min

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Great service from a wonderful staff.

Great service from a wonderful staff.

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great helpful friendly mechanics, helpful

great helpful friendly mechanics, helpful

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Quick. Good quaity oil. Check and fill other fluids. Recheck fluids in between. Cant be any better

Quick. Good quaity oil. Check and fill other fluids. Recheck fluids in between. Cant be any better

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The techs are great! They explained everything and help keep me up to date with caring for my car! Your services are very conven ...

The techs are great! They explained everything and help keep me up to date with caring for my car! Your services are very convenient for me and I have been able to get work done to keep my car running great! Thank you!

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Crew did their job efficiently and competently.

Crew did their job efficiently and competently.

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I was very satisfied only thing was the 20000 miles were added I will have corrected at next oil change. I used a marker to fix ...

I was very satisfied only thing was the 20000 miles were added I will have corrected at next oil change. I used a marker to fix sticker in car

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Price went up again, just to much for a oil change .

Price went up again, just to much for a oil change .

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Good crew, very polite.

Good crew, very polite.

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In and out fast!

In and out fast!

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I was in and out n 10 minutes

I was in and out n 10 minutes

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Staff is very nice.

Staff is very nice.

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I am always satisfied at this Valvoline location. The staff is always friendly, fast and helpful.

I am always satisfied at this Valvoline location. The staff is always friendly, fast and helpful.

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I thought the experience was great, kind and informative staff. Was able to drive right in and sit in my car while the oil was c ...

I thought the experience was great, kind and informative staff. Was able to drive right in and sit in my car while the oil was changed. A+ experience!

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Fast service friendly people.

Fast service friendly people.

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I asked for a discount, and received it. Total bill seemed reasonable. Felt like the service technicians did an excellent job... ...

I asked for a discount, and received it. Total bill seemed reasonable. Felt like the service technicians did an excellent job... efficient and fast.

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it went from, yes we have rear wipers and can change yours, to no we do not offer and recommend seeing dealer, to your rear wipe ...

it went from, yes we have rear wipers and can change yours, to no we do not offer and recommend seeing dealer, to your rear wiper was changed and is all set, lol

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The visit and the staff were wonderful. The price was a little high. Wasn't able to do a standard oil change because of a synthe ...

The visit and the staff were wonderful. The price was a little high. Wasn't able to do a standard oil change because of a synthetic oil requirement from toyota that i have never heard of. I have had my car for 9 years now and I have never been told that before and always had standard oil changes. Like I said, staff was great. They did a wonderful job.

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The cost for this oil change was 25% more that at the dealership where I purchased the car new. Not happy with a $114 oil chang ...

The cost for this oil change was 25% more that at the dealership where I purchased the car new. Not happy with a $114 oil change for a VW.

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I've been more than happy for years with the service I receive at Valvoline on Warwick Ave Warwick RI. The guys are so professi ...

I've been more than happy for years with the service I receive at Valvoline on Warwick Ave Warwick RI. The guys are so professional and make it a great experience.

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The visit was as I expected

The visit was as I expected

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Guys we’re giid, friendly, professional

Guys we’re giid, friendly, professional

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The guys that work at the Valvoline in my neighborhood are always really friendly. They provide good service with kindness and t ...

The guys that work at the Valvoline in my neighborhood are always really friendly. They provide good service with kindness and they never make me feel dumb for asking a question. This Valvoline consistently provides one of the best overall customer service experiences I have anywhere.

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Good customer service

Good customer service

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I wasn’t pushed into doing anything extra with my vehicle. I was there for an oil change and that was all. I normally go to th ...

I wasn’t pushed into doing anything extra with my vehicle. I was there for an oil change and that was all. I normally go to the dealership I bought my vehicle from, but I was running to the end of my oil life and hadn’t made an appointment and stopping into Valvoline was convenient at the time. I’m glad I stopped.

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They are so friendly and never ever push a sale for additional products. They mention items but there’s no pressure. I will neve ...

They are so friendly and never ever push a sale for additional products. They mention items but there’s no pressure. I will never go anywhere else for an oil change

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Good service. Fast

Good service. Fast

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Quick efficient and no long waits. Everyone id and was in the past very friendly

Quick efficient and no long waits. Everyone id and was in the past very friendly

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Have been coming to this location for many years and have always had a good experience.

Have been coming to this location for many years and have always had a good experience.

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It was quick, easy, and the staff were pleasant as always.

It was quick, easy, and the staff were pleasant as always.

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For as long as I've been coming here with both my vehicles, they never grease the rod ends or ball joints.

For as long as I've been coming here with both my vehicles, they never grease the rod ends or ball joints.

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Very quick and easy visit

Very quick and easy visit

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Way too expensive. Not sure why it costs almost $100 to get an oil change. I'll be looking for a new place for my next oil cha ...

Way too expensive. Not sure why it costs almost $100 to get an oil change. I'll be looking for a new place for my next oil change, and not recommending Valvoline to friends any more.Also noted that all of the pricing signs were removed from the work area, and nobody told me how much it would cost prior to starting. I've been going to this Valvoline for over a decade now, I believe, and it's never been this expensive.

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$40 for an oil change? Absolutely ridiculous, didn’t see any of my fluids topped off, car wasn’t vacuumed or anything. $100 for ...

$40 for an oil change? Absolutely ridiculous, didn’t see any of my fluids topped off, car wasn’t vacuumed or anything. $100 for an oil change, wipers, and air filter. I’m all set . Never again.

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When I pulled into the bay the team started work, did my oil change, my transmission fluid change that I asked for, checked and ...

When I pulled into the bay the team started work, did my oil change, my transmission fluid change that I asked for, checked and filled all other fluids, did a clean job as always, let me know to come back three days later to have tranny fluid level checked, and got me out in about 25 minutes. Exactly what I expected.

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Speed, courtesy, and professionalism

Speed, courtesy, and professionalism

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Great service and the oil change was completed in a timely fashion.

Great service and the oil change was completed in a timely fashion.

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Your man repaired my skid plate that had loosened without my knowledge

Your man repaired my skid plate that had loosened without my knowledge

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It was quick and professional.

It was quick and professional.

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great service but a little expensive

great service but a little expensive

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Fast Good value

Fast Good value

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The staff was fast, friendly and professional

The staff was fast, friendly and professional

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The only thing i had a problem with was that I thought the service was 64.99 and i had a 10.00 coupon which would have brought m ...

The only thing i had a problem with was that I thought the service was 64.99 and i had a 10.00 coupon which would have brought me to 54.99 and it came to approx. 62.00....Staff was great! Seemed much quicker than my last visit...But they were very knowledgeable.

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Very professional

Very professional

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Quick service, friendly staff and able to get my car serviced without much wait.

Quick service, friendly staff and able to get my car serviced without much wait.

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MY SERVICE WAS FAST AND I DID NOT HAVE MUCH TIME SO EVEN THOUGH I WAITED 20 MIN TO ENTER MY SERVICE CALL WAS 15 MIN AND I WAS DO ...

MY SERVICE WAS FAST AND I DID NOT HAVE MUCH TIME SO EVEN THOUGH I WAITED 20 MIN TO ENTER MY SERVICE CALL WAS 15 MIN AND I WAS DONE

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Very responsive and cordial. Friendly and very quick but thorough.

Very responsive and cordial. Friendly and very quick but thorough.

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Price is too high for a synthetic oil change. I’m looking for other firms to get an oil change.

Price is too high for a synthetic oil change. I’m looking for other firms to get an oil change.

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I didn't have to wait, the representative was able to locate my car information quickly and I was on my way in less than 20 minu ...

I didn't have to wait, the representative was able to locate my car information quickly and I was on my way in less than 20 minutes.

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I think the price is too high

I think the price is too high

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I had never had my oil changed that way. It was a nice experience.

I had never had my oil changed that way. It was a nice experience.

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I find that the pricing of your oil changes is too high and it does not include all the oil I apparently need in my vehicle. I ...

I find that the pricing of your oil changes is too high and it does not include all the oil I apparently need in my vehicle. I have to pay an additional $6.99 for a 6th quart of oil, of course not that long ago it was $5.99. I think this is ridiculous as I have nothing special in a car, Chrysler 300, and am forced to pay more. Extremely disappointing.

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The service was prompt and friendly and all items needing to be replaced were shown to me.

The service was prompt and friendly and all items needing to be replaced were shown to me.

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I had to wait 30 mins to get to the service bay. There didn't seem to be enough staff to meet demand and the staff that was on d ...

I had to wait 30 mins to get to the service bay. There didn't seem to be enough staff to meet demand and the staff that was on duty was not very professional.

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I tried Valvoline because I received a coupon in the mail. It was much more expensive than Midas for the same product (oil chang ...

I tried Valvoline because I received a coupon in the mail. It was much more expensive than Midas for the same product (oil change), Double the cost. I will go back to Midas although it is farther away from where I live.

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I am at this location monthly and always treated well!

I am at this location monthly and always treated well!

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I was expecting just an oil change not a full look at everything. Very happily surprised by it!

I was expecting just an oil change not a full look at everything. Very happily surprised by it!

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Technicians made the visit quick and efficient. Lead technician was very helpful and accommodating.

Technicians made the visit quick and efficient. Lead technician was very helpful and accommodating.

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Your staff is always so helpful, knowledgeable and friendly!

Your staff is always so helpful, knowledgeable and friendly!

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The technician always keeps me informed on what diagnostics are done & explained everything to me.

The technician always keeps me informed on what diagnostics are done & explained everything to me.

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I don't think I should have been charged $3.50 for "extra oil". There's nothing special about my Hyundai's 6 cyl. engine that wo ...

I don't think I should have been charged $3.50 for "extra oil". There's nothing special about my Hyundai's 6 cyl. engine that would warrent such a charge.

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Courteous & honest with pricing.

Courteous & honest with pricing.

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Customer service

Customer service

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Service was fast, friendly, and professional.

Service was fast, friendly, and professional.

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Honest and reliable

Honest and reliable

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Everyone was more than helpful and welcoming. Each person seemed eager to help and highly qualified to do their part. Thank you! ...

Everyone was more than helpful and welcoming. Each person seemed eager to help and highly qualified to do their part. Thank you!!!

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The young men that worked on my car in the Warwick R.I store were awesome workers an very nice an helpful.

The young men that worked on my car in the Warwick R.I store were awesome workers an very nice an helpful.

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When I pulled up I was not greeted or advised how long the car in the service bay was going to be. I was simply guided in when ...

When I pulled up I was not greeted or advised how long the car in the service bay was going to be. I was simply guided in when they finally, approximately 11 minutes later, pulled out.

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Staff very nice prompt service although i usually get my tires rotated but was told no because of the new floor

Staff very nice prompt service although i usually get my tires rotated but was told no because of the new floor

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The staff was professional and very quick.

The staff was professional and very quick.

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They addressed the problem with my serpentine belt without me mentioning it. And I was experiencing belt squeak so it made sense ...

They addressed the problem with my serpentine belt without me mentioning it. And I was experiencing belt squeak so it made sense to me.

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Prompt and thorough and courteous

Prompt and thorough and courteous

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Very Convenient and Quick.

Very Convenient and Quick.

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High price, couldn’t print a receipt. Over $100 for a synthetic oil change. Too pricey

High price, couldn’t print a receipt. Over $100 for a synthetic oil change. Too pricey

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Always have been professional and accurate with service

Always have been professional and accurate with service

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they were friendly and kind and checked all kinds of things, tires, windshield wipers, and other stuff under the hood. was recom ...

they were friendly and kind and checked all kinds of things, tires, windshield wipers, and other stuff under the hood. was recomennded a thransmision flush, which i was feeling i should do, they did it before and i noticed a big change, so i will be having that service very soon. even looked at a tube underneath where air conditioner was dripping heavy on my passenger side on the floor. it was a real good experience. !

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Very friendly staff. Worked on my vehicle efficiently. Filled my tires with air totally unprompted. No pressure to purchase filt ...

Very friendly staff. Worked on my vehicle efficiently. Filled my tires with air totally unprompted. No pressure to purchase filter. Quick, efficient, in and out oil change.

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The service was quick and the staff were polite. The best thing that I likes is that none of the employees pushed me to buy oth ...

The service was quick and the staff were polite. The best thing that I likes is that none of the employees pushed me to buy other services.

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The customer service and the speed of the oil change.

The customer service and the speed of the oil change.

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Staff did not perform all the inspections that I expect. I had to request that they check how my outside lights were working and ...

Staff did not perform all the inspections that I expect. I had to request that they check how my outside lights were working and they rushed through that process and did not check all light particularly rear directional sand back up lights. I felt very rushed. Air filters were not checked. I expect more from Valvoline for the price I am paying.

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they were friendly.

they were friendly.

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The technicians check everything and gave advice about future things needing attention. They did not try to sell me a service I ...

The technicians check everything and gave advice about future things needing attention. They did not try to sell me a service I did not need. I feel confident going there because if anything needs to be done they actually show me what it is and why. They are fast, courteous and professional.

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Quick and easy! The gentleman working appeared to be the only one there (I was likely the first customer of the day), and he ene ...

Quick and easy! The gentleman working appeared to be the only one there (I was likely the first customer of the day), and he energetically got the job done - running between downstairs/topside to do all of the work himself.

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Quick service. Trusted product and guaranteed workmanship. Prices unfortunately are way out of wack compared to other local es ...

Quick service. Trusted product and guaranteed workmanship. Prices unfortunately are way out of wack compared to other local establishments for oil changes but the drive through helps draw me back if i dont have a lot of time. Otherwise i would go where it is cheaper

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The discussion regarding the oil change frequency was not clear.

The discussion regarding the oil change frequency was not clear.

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The guys there are always very nice and communicate well

The guys there are always very nice and communicate well

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He didn’t review the services I needed and he didnt test the lights

He didn’t review the services I needed and he didnt test the lights

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Efficient and competent staff.

Efficient and competent staff.

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Always a pleasure to do business at my Valvoline shop. Fast and good service. Polite mechanics to deal with.

Always a pleasure to do business at my Valvoline shop. Fast and good service. Polite mechanics to deal with.

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It was as fast as advertised, they noted issues I should watch out for, and all the service I needed was completed.

It was as fast as advertised, they noted issues I should watch out for, and all the service I needed was completed.

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I loved it! Pulled up got right in and in the matter of 20 mins I was out of their. Great employees with all good manners and ev ...

I loved it! Pulled up got right in and in the matter of 20 mins I was out of their. Great employees with all good manners and even helped me out with a few tips and info on my car.

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The price of air conditioner recharge was more expensive then I would of liked. I was happy with the quick service though.

The price of air conditioner recharge was more expensive then I would of liked. I was happy with the quick service though.

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Nothing really wrong at all. A little more cost than I would prefer, but good work!

Nothing really wrong at all. A little more cost than I would prefer, but good work!

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Good customer service

Good customer service

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Very nice employees... explain the problem well

Very nice employees... explain the problem well

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Well I was a pain because I was in a hurry to get some were and they were still very polite to me.

Well I was a pain because I was in a hurry to get some were and they were still very polite to me.

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The tech who handled this was OUTSTANDING! (Kenny)

The tech who handled this was OUTSTANDING! (Kenny)

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Quick friendly and competent service. I would of like to stress competent. The group at this store always seems to exactly what ...

Quick friendly and competent service. I would of like to stress competent. The group at this store always seems to exactly what to do immediately. This a was first for me for a service other than oil change.

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great service quick and easy

great service quick and easy

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The staff is always so polite and efficient. It takes the hassle out of regular maintenance and allows me to do it on my time.

The staff is always so polite and efficient. It takes the hassle out of regular maintenance and allows me to do it on my time.

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I visited the Valvoline located on Warwick Avenue, Warwick, RI for a quick oil change in between lots of errands. I did not wai ...

I visited the Valvoline located on Warwick Avenue, Warwick, RI for a quick oil change in between lots of errands. I did not wait outside at all. It was quick. I was able to use a coupon for $9.00 off I received in the mail.

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great service but expensive

great service but expensive

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VERY NORMAL EXPERIENCE

VERY NORMAL EXPERIENCE

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Quick, courteous and professional approach and service

Quick, courteous and professional approach and service

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Helpful, knowledgeable staff and fast service

Helpful, knowledgeable staff and fast service

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I was satisfied because of the customers service and how quickly I got in and out and I was happy that I wasn't being pressured ...

I was satisfied because of the customers service and how quickly I got in and out and I was happy that I wasn't being pressured into buying more than what I originally came to purchased. The gentlemen working were very professional

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Excellent quick service, as usual.

Excellent quick service, as usual.

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Staff was courteous and friendly, work was fast and efficient

Staff was courteous and friendly, work was fast and efficient

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Very professional and communicated everything to me very well. They let me know what services my car would need soon, but didn't ...

Very professional and communicated everything to me very well. They let me know what services my car would need soon, but didn't pressure me whatsoever to schedule anything or do them that minute. That was amazing for me.

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Near my house. Service is quick! Value is right.

Near my house. Service is quick! Value is right.

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Was taken right in and completed the oil change in under 10 minutes

Was taken right in and completed the oil change in under 10 minutes

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THEY ARE ALWAYS VERY GOOD AND PROFESSIONAL AT THIS LOCATION.

THEY ARE ALWAYS VERY GOOD AND PROFESSIONAL AT THIS LOCATION.

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Very friendly and informative staff

Very friendly and informative staff

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Quick and good

Quick and good

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I dealt with two different people but the one who actually put the oil in he was very sweet and nice and listen to any complain ...

I dealt with two different people but the one who actually put the oil in he was very sweet and nice and listen to any complaints that I had and tried to offer a solution

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Great service great prices will go back for service again

Great service great prices will go back for service again

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The service technicians that I worked with were very friendly and polite! Made the experience extremely comfortable.

The service technicians that I worked with were very friendly and polite! Made the experience extremely comfortable.

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All is great...just had to wait for the 20% off weekend too long :)One major reason i go with all the family cars is the Top off ...

All is great...just had to wait for the 20% off weekend too long :)One major reason i go with all the family cars is the Top offs between oil changes...wonderful for a family of 5!

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The mechanics were so polite! Place was spotless & the service was synchronized to perfection!

The mechanics were so polite! Place was spotless & the service was synchronized to perfection!

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In the past, this particular location managed to strip the threads on the oil pan om my wife’s car, as well as the drain plug bo ...

In the past, this particular location managed to strip the threads on the oil pan om my wife’s car, as well as the drain plug bolt on my truck. I used to go all the time until I realized this was not a coincidence. I’m hesitant to use this location for that reason. Other than that, the crew there are excellent, but I worry about what I can’t see, and I feel like I’m insulting them if I ask them to be careful, as I don’t like telling people how to do their job.

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I get right and i get right out

I get right and i get right out

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Always courteous service at this location. Knowledgeable staff.

Always courteous service at this location. Knowledgeable staff.

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Always quick, efficient, friendly service

Always quick, efficient, friendly service

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The employee wer highly experienced and explained everything to me in high detail

The employee wer highly experienced and explained everything to me in high detail

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Fast...courteous service

Fast...courteous service

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I have four commercial trucks that I have started taking to this site. The same crew was there and they are very polite and info ...

I have four commercial trucks that I have started taking to this site. The same crew was there and they are very polite and informative. They work well together and communicate there “checks” well and show the levels on the dip sticks to me. Only Price seems to have gone up a few bucks.

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The service is always great that is why I continue to return

The service is always great that is why I continue to return

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The staffs always great and helpful!

The staffs always great and helpful!

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It was just a oil change nothing special, the guys were great.

It was just a oil change nothing special, the guys were great.

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Very helpful staff ,clean facility very professional courteous. It’s my shop

Very helpful staff ,clean facility very professional courteous. It’s my shop

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The price of the oil change is ridiculously high.

The price of the oil change is ridiculously high.

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Everyone was very polite and courteous.

Everyone was very polite and courteous.

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Time is fast, in and out.

Time is fast, in and out.

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Great service

Great service

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Been going to Valvoline for years for my mini-van. Very satisfied. Recommend it to my daughter and husband.

Been going to Valvoline for years for my mini-van. Very satisfied. Recommend it to my daughter and husband.

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Courtesy of staff. Showed me oil dipstick level. Oil was clean. Level was full.

Courtesy of staff. Showed me oil dipstick level. Oil was clean. Level was full.

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Always good service and professional staff.

Always good service and professional staff.

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From start to finish everything was great.

From start to finish everything was great.

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I had a rear brake light out, which I was unaware of. The technician let me know. I agreed to replace it. Fair price for this pa ...

I had a rear brake light out, which I was unaware of. The technician let me know. I agreed to replace it. Fair price for this part & labor.

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I go all the time..very nice staff no pressure they do a good job and its quick!

I go all the time..very nice staff no pressure they do a good job and its quick!

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It was quick, they didn't try too hard sell me synthetic oil, they didn't tell me I needed an air filter that I didn't need, it ...

It was quick, they didn't try too hard sell me synthetic oil, they didn't tell me I needed an air filter that I didn't need, it was quick, I used the coupon and they were very courteous about it

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This particular branch always provides prompt, thorough, courteous and excellent service. I've been going here for years.

This particular branch always provides prompt, thorough, courteous and excellent service. I've been going here for years.

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I brought both our Nissan Rogue and our Ford 5150 in for service last weekend. The crew at the shop were pleasant, hard working, ...

I brought both our Nissan Rogue and our Ford 5150 in for service last weekend. The crew at the shop were pleasant, hard working, and performed our oil changes in a very timely manner. I was pleased with the service I was provided, keep up the good work.

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Very happy with service. Will come again. Thank you.

Very happy with service. Will come again. Thank you.

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Got right in and took less than 10mins to complete service.

Got right in and took less than 10mins to complete service.

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Takes a lot to satisfy me highly.

Takes a lot to satisfy me highly.

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Quick and easy

Quick and easy

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Very fast service was in and out in 10 minutes

Very fast service was in and out in 10 minutes

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Good service, respectful staff, quick turnaround, quiet environment, etc.

Good service, respectful staff, quick turnaround, quiet environment, etc.

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Very professional mechanics. Explained all that they were doing. When done they asked if there was anything else that I was con ...

Very professional mechanics. Explained all that they were doing. When done they asked if there was anything else that I was concerned about.

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Great job guys!!!!!

Great job guys!!!!!

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I TRUST the employees there to give me quality service and not annoy or insult me with unneeded upsells. I know when someone is ...

I TRUST the employees there to give me quality service and not annoy or insult me with unneeded upsells. I know when someone is just trying to make an extra dollar off someone and I “appreciate “ that Valvoline does not do that. I can get my oil changed anywhere, but because of the trust i have in them, I “CHOOSE” to get my oil changed there.

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Vinny checked me in. He explained EVERYTHING to me, including the function of the things they were checking on my car. Although ...

Vinny checked me in. He explained EVERYTHING to me, including the function of the things they were checking on my car. Although he did sell me 2 extra things when I was there, he did NOT make me feel pressured at all, which is why I got them!!! I'm VERY VERY happy with the team there. They were all wonderful, including the man who changed my oil. He showed me how it was topped off. What a delightful bunch of young men. I felt like I was in great hands. I will definitely be going back!

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Quick oil change and it's much easier to be able to stay in my vehicle while the oil change is being performed.

Quick oil change and it's much easier to be able to stay in my vehicle while the oil change is being performed.

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It was very nice to not have to get out of my car, but remain in the car during the oil change. The staff was pleasant and know ...

It was very nice to not have to get out of my car, but remain in the car during the oil change. The staff was pleasant and knowledgeable.

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Everyone is always very nice and accommodating when I come here however this time they only changed my oil. Usually they fill fl ...

Everyone is always very nice and accommodating when I come here however this time they only changed my oil. Usually they fill fluids and when I arrived my wiper fluid was empty and they did not fill it and I thought that was part of the oil change but I could be wrong. I wanted to go back to ask but did not have time.

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Job done fast and at a great price

Job done fast and at a great price

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The price for the full synthetic oil change of list $89.95 seems high. Even using a $14.00 off coupon only brings the price down ...

The price for the full synthetic oil change of list $89.95 seems high. Even using a $14.00 off coupon only brings the price down to $75. time to do some comparison shopping.

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Quick and efficient

Quick and efficient

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I am a regular customer, been coming to this Valvoline for years. Always satisfied with the friendly service.

I am a regular customer, been coming to this Valvoline for years. Always satisfied with the friendly service.

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Service was quick and thorough and all of the guys were very pleasant!

Service was quick and thorough and all of the guys were very pleasant!

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in Past experience's the attendant did the following: check my head lights, Breaks lights, Air filter, check my fluids Asked if ...

in Past experience's the attendant did the following: check my head lights, Breaks lights, Air filter, check my fluids Asked if my wipers were ok. . Nothing was checked on this trip. never toped off my fluids ( I filled my washer fluid when I got home) nor even checked my air filter which I know needed replacement. I needed new wipers which I was ready to buy new ones, I needed a new Head Light which I was also ready to pay for.. I could of asked for these replacements but it s a service your provide ( washer fluid) and or product you sell ( wipers, air Filter, bulbs) and I have been asked many times prior. I got the impression he did not want to make a sale on these products so I will make a purchase else where for these items.

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The staff were great and friendly

The staff were great and friendly

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Keep up the hard work!

Keep up the hard work!

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Quick service, courteous and knowledgeable staff.

Quick service, courteous and knowledgeable staff.

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Professional, courteous staff. Told me that I might consider replacing my battery and presented me the diagnostic read-out to sh ...

Professional, courteous staff. Told me that I might consider replacing my battery and presented me the diagnostic read-out to show me the basis for their concern. Since I already knew that I did indeed need a new battery, I chose to purchase it there.

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I was the first customer of the day. I arrived about 10 minutes early. The doors opened promptly @ 7:30, everything was ready to ...

I was the first customer of the day. I arrived about 10 minutes early. The doors opened promptly @ 7:30, everything was ready to go. All went well, great staff, very convenient. Keep up the good work!

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Quick,No hassle service. Even gave my dog a treat~!!!

Quick,No hassle service. Even gave my dog a treat~!!!

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Everything went smoothly, and I was out of there in no time. That's all I care about :)

Everything went smoothly, and I was out of there in no time. That's all I care about :)

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It was quick, clear, and easy. No hassle

It was quick, clear, and easy. No hassle

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The service techs did a great job, were friendly, and got me on my way quickly

The service techs did a great job, were friendly, and got me on my way quickly

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Honestly, I can get oil changes elsewhere for 20 dollars. You charge closer to 40.

Honestly, I can get oil changes elsewhere for 20 dollars. You charge closer to 40.

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I think satisfied is good

I think satisfied is good

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The staff was extremely nice and explained everything they were doing so that I understood what was going on

The staff was extremely nice and explained everything they were doing so that I understood what was going on

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VERY QUICK. GAVE ME ADVICE TO TAKE AUTO TO A MECHANIC AS TO A PROBLEM THAT WAS NOT IN THEIR FIELD OF SERVICE.

VERY QUICK. GAVE ME ADVICE TO TAKE AUTO TO A MECHANIC AS TO A PROBLEM THAT WAS NOT IN THEIR FIELD OF SERVICE.

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I received my oil change quickly, and without any problems

I received my oil change quickly, and without any problems

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Very fast and courteous and they did a great job

Very fast and courteous and they did a great job

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Prices have gone up,I had a coupon mailed to me but unfortunately I couldn't find it at the shop so I had to pay full price..I s ...

Prices have gone up,I had a coupon mailed to me but unfortunately I couldn't find it at the shop so I had to pay full price..I should have just gone to my car dealership

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They very knowledgable

They very knowledgable

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Great experience from the time I drove into the bay. Everyone was curious and friendly

Great experience from the time I drove into the bay. Everyone was curious and friendly

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no comments at this time.

no comments at this time.

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I just think the prices are a little too high I can go to a regular dealership and pay the same amount I paid and the day I went ...

I just think the prices are a little too high I can go to a regular dealership and pay the same amount I paid and the day I went I presented a $10 coupon don't get me wrong the service is great and you're in and out that's why I prefer to go because I can stay in my car my only problem is the price I started going to Valvoline years ago cuz it was a lot cheaper than going to a dealership but nowadays I don't know money's tight at the end of it apparently I needed extra oil so they charged me $3 for that which took my $10 coupon down to 7 so even though I do like the service and it's convenient I might still have to look around just because I can't afford it. Okay thank you I hope this helped

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The staff were friendly and courteous. Requested permission to open the driver door. Mentioned items recommended for my vehicl ...

The staff were friendly and courteous. Requested permission to open the driver door. Mentioned items recommended for my vehicle. I’ve been a Valvoline customer for many years and keep coming back!

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The employees were all knowledable about our car and answered all questions we had with great detail and explainations. The othe ...

The employees were all knowledable about our car and answered all questions we had with great detail and explainations. The other times we had gone to valvoline (past 2 times) they were unable to change our back light, this valvoline did it perfectly. We were very satisfied with this specific valvoline we went to.

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Because I work 3rd shift and I wanted it done quickly without an appointment so I cld go to sleep

Because I work 3rd shift and I wanted it done quickly without an appointment so I cld go to sleep

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first of all , i am a woman and i must say i always feel safe on a visit. secondly , the staff is very friendly and kind whi ...

first of all , i am a woman and i must say i always feel safe on a visit. secondly , the staff is very friendly and kind which tells me that a return visit is in the future. lastly my car is running great . because i trust the staff!!!!!!!!!!!!!!!!!!!!!

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Listen to what I wanted and did what was asked

Listen to what I wanted and did what was asked

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Expensive

Expensive

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Fast. reasonable price

Fast. reasonable price

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I go there because it is fast and I don't need an appointment. But I feel it is overpriced and try to go elsewhere when I can. E ...

I go there because it is fast and I don't need an appointment. But I feel it is overpriced and try to go elsewhere when I can. Even at the most basic price, it is almost twice what I would pay elsewhere. I guess that's the cost of saving time. Also when I first arrive I always say "I only want an oil change, nothing else, and I want the most basic oil." But they still go through the whole routine (Do you want to upgrade your oil? Replace your air filter? Your wipers?). I assume they are required to do so but I wish that my saying nothing else at the beginning would circumvent all of that. At least now they only ask once and respect "no" the first time I answer without any trying to convince me. So I guess that is improvement from the past...

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Service is fine,but the pricing keeps going up and is becoming prohibitive

Service is fine,but the pricing keeps going up and is becoming prohibitive

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Did not have to get out of my car I was able to see everything. All were very professional and polite

Did not have to get out of my car I was able to see everything. All were very professional and polite

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the attendant explained the difference between conventional and synthetic

the attendant explained the difference between conventional and synthetic

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Nice experience.

Nice experience.

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alsotold me about some problems i had and to have them checked i appreciated the information

alsotold me about some problems i had and to have them checked i appreciated the information

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Quick & efficient service. In and out quickly!

Quick & efficient service. In and out quickly!

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As always, quick friendly service. Recommendations were made but by no means did I feel pressure to go with any additional servi ...

As always, quick friendly service. Recommendations were made but by no means did I feel pressure to go with any additional services. Great crew.

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Love the service here! Guys are always friendly and always recommendations without pressure. Also, we've been coming to this one ...

Love the service here! Guys are always friendly and always recommendations without pressure. Also, we've been coming to this one for quite awhile and it's nice to see the same faces. As important as it is for us to receive great services, it is just as important that your staff have a great working environment and job security. You're doing something right! Keep up the good work :)

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Everyone was very professional. Excellent service.

Everyone was very professional. Excellent service.

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No clear pricing or type of product communication

No clear pricing or type of product communication

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Super fast

Super fast

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Always quick polite professional

Always quick polite professional

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Close to home-fare prices

Close to home-fare prices

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Love the place close by fast friendly

Love the place close by fast friendly

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i thought it asked if the service was as good as the previous time i went. it was. both times were excellent

i thought it asked if the service was as good as the previous time i went. it was. both times were excellent

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One of the guys did a wonderful job in caring for my Mustang. I think he really liked the car so took extra care to not get fing ...

One of the guys did a wonderful job in caring for my Mustang. I think he really liked the car so took extra care to not get finger marks on the hood etc. He checked everything and showed me my air filter and said it was clean. He checked my tire pressure and did all that was expected of the service.

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They make sure my fluids were all checked and the air in my tires and showed me every step workunf on my car

They make sure my fluids were all checked and the air in my tires and showed me every step workunf on my car

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Great place. Always very cordial and social. Only suggestion is to be aware of the dip stick drip and the stick “flying” around. ...

Great place. Always very cordial and social. Only suggestion is to be aware of the dip stick drip and the stick “flying” around. Granted I have an F250 which it is difficult for anyone under 6’6’!! Maybe a small step stool for those higher vehicles. I want to be ABUNTANTLY CLEAR THAT THIS IS NOT A COMPLAINT, just a suggestion. I will continue to send my family and friends here. Keep up the good work!

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Fast and friendly.

Fast and friendly.

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Friendly courteous staff who pointed out a problem I hadn't noticed.

Friendly courteous staff who pointed out a problem I hadn't noticed.

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Service was fantastic. Was surprised at the high price. I typically utilize the dealer's fast lane drive thru oil change simil ...

Service was fantastic. Was surprised at the high price. I typically utilize the dealer's fast lane drive thru oil change similar service and pay about half the price. With coupons it did reduce the price but was still about 50 % more then what i pay at the dealer.

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A license plate light had to be replaced at a very high price.

A license plate light had to be replaced at a very high price.

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No particular reason, it was the same as any other time I've gone through

No particular reason, it was the same as any other time I've gone through

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I was greeted quickly and was told the system had been down by a friendly gentlemen he said about 20 minutes give or take I was ...

I was greeted quickly and was told the system had been down by a friendly gentlemen he said about 20 minutes give or take I was taken in less than 10 it was great the guys were awesome and funny they dealt with the system being down wonderfully they where all GREA

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the men and women are very courteous and professional!

the men and women are very courteous and professional!

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The team is friendly and courteous, I gave them $20. For lunch.

The team is friendly and courteous, I gave them $20. For lunch.

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I always feel as though I've gotten the best value for my money. The staff is always friendly, professional, and give you the im ...

I always feel as though I've gotten the best value for my money. The staff is always friendly, professional, and give you the impression that they are glad to see you and will do their best to make your visit a positive experience.

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Courteous and knowledgeable staff.

Courteous and knowledgeable staff.

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Knowable and professional

Knowable and professional

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It took more than 5 mins to pull into the service bay as I was told.

It took more than 5 mins to pull into the service bay as I was told.

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Staff is always very friendly and communicates quickly with me if there is going to be a delay.

Staff is always very friendly and communicates quickly with me if there is going to be a delay.

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Valvoline used to provide $10 coupons and they have reduced them to $4coupons. I think that's sad ( corporate greed)

Valvoline used to provide $10 coupons and they have reduced them to $4coupons. I think that's sad ( corporate greed)

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I had never used a drive through service before, so I was skeptical, but I was in and out in 10 minutes and the staff were knowl ...

I had never used a drive through service before, so I was skeptical, but I was in and out in 10 minutes and the staff were knowledgeable and friendly. Also, I had a coupon, which made it a great value.

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I felt like the truly cared about performing their job.

I felt like the truly cared about performing their job.

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Way too expensive. $90 for an oil change is too much

Way too expensive. $90 for an oil change is too much

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I like the quick oil change. The people are courteous and do a good job. The up selling is kind of annoying but I don't feel pre ...

I like the quick oil change. The people are courteous and do a good job. The up selling is kind of annoying but I don't feel pressured to buy anything

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They didn't go through all the check points they usually go through when i usually go.

They didn't go through all the check points they usually go through when i usually go.

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PRICE, PRICE AND PRICE. An oil change and cabin air filter, over $130 dollars. Are you kidding me. the ONLY reason i went was ...

PRICE, PRICE AND PRICE. An oil change and cabin air filter, over $130 dollars. Are you kidding me. the ONLY reason i went was because my wife's cr-v was down to 5% and she had to take a trip. I STOPPED using Valvoline several years ago due to what i felt was overpricing... Now several years later the overpricing is now highway robbery.I can get a cabin air filter at Autozone or Advance Auto for $17 dollars... your price... $40 and it literally takes 2 minutes to install. I WILL MAKE A MUCH BETTER EFFORT TO SCHEDULE MY OIL CHANGES AT MY TIRE SHOP I'VE BEEN USING FOR THE LAST SEVERAL YEARS AFTER I LEFT VALVOLINE. I intend to share my outrage on website reviews.

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It was quick service and convenient.

It was quick service and convenient.

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they do a good job and explaned everything

they do a good job and explaned everything

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It was quick and painless

It was quick and painless

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Quick, professional and no high pressure sales for additional items/services.

Quick, professional and no high pressure sales for additional items/services.

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Nothing exceptional about experience

Nothing exceptional about experience

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Great service , quickly and affordable

Great service , quickly and affordable

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It was routine nothing super special about it. Just an oil change. Sorta expensive too for a simple oil change. I get that you p ...

It was routine nothing super special about it. Just an oil change. Sorta expensive too for a simple oil change. I get that you pay for the convenience but 70$?! Kinda wild..

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Quick.. felt comfortable and they even gave my son a coloring book and crayons and talked to him through the window. Friendly st ...

Quick.. felt comfortable and they even gave my son a coloring book and crayons and talked to him through the window. Friendly staff and didn't pressure me like I normally get when I go alone to car related things (I'm a girl) . I'll be back

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Quick & thorough

Quick & thorough

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I had my oil changed here out of convinience it ended up costing way mor le than usual and " my oil change required" message con ...

I had my oil changed here out of convinience it ended up costing way mor le than usual and " my oil change required" message continues to come one so now i have to go back so really there is no convinience

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You are in my opinion overpriced for an oil change and I doubt that I will return.70 $ for a syn blend oil change is excessive.1 ...

You are in my opinion overpriced for an oil change and I doubt that I will return.70 $ for a syn blend oil change is excessive.100 $ for full syn is robbery.

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Everything was very efficient and easy! Staff was very courteous!

Everything was very efficient and easy! Staff was very courteous!

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Quick, efficient, and knowledgable friendly staff

Quick, efficient, and knowledgable friendly staff

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I have been to this Valvoline station many times, the access is easy, during the day there is almost never a wait, the technicia ...

I have been to this Valvoline station many times, the access is easy, during the day there is almost never a wait, the technicians are professional. They check everything and keep me informed as to what service needs to be done and why. They notice things that could potentially have been a bigger problem if not fixed so prevention is a big plus. They can tell me exactly when things have been done in the past. When anything needs to be done, i.e. transmission fluid, etc. they show me the existing color and the color it should be, indicating need to change the fluid, they are never pushy. I feel that my car is up to date on everything and feel safer riding in my 2003 car.

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Everything was fine. I am a repeat customer

Everything was fine. I am a repeat customer

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Jefrey was courteous and up front with everything

Jefrey was courteous and up front with everything

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knowledgeable and friendly techs - I have developed a trust in them and the advice they provide; always efficient (quick) but th ...

knowledgeable and friendly techs - I have developed a trust in them and the advice they provide; always efficient (quick) but thorough

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I got there before it opened and the service was fast and friendly.

I got there before it opened and the service was fast and friendly.

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Found we could get the same service from the dealership at 1/2 the price . No coupon needed.

Found we could get the same service from the dealership at 1/2 the price . No coupon needed.

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The time spent was perfect very informative about my car and the products

The time spent was perfect very informative about my car and the products

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Quick and efficient

Quick and efficient

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Quick knowledgeable staff.

Quick knowledgeable staff.

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The group there was working hard fast very efficient and they completed my oil change as quick as I can ever remember. Nice cour ...

The group there was working hard fast very efficient and they completed my oil change as quick as I can ever remember. Nice courteous group of guys

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Excellent service all a

Excellent service all a

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Unfortunately I forgot the name of the tech, he was VERY nice & informative. Honestly, I was stunned how quickly my oil change ...

Unfortunately I forgot the name of the tech, he was VERY nice & informative. Honestly, I was stunned how quickly my oil change was completed. As a company, YOU really NEED to have a/c for the crew in the pit, that's the only thing hat turned me off. Shame on YOU for not having it.

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The staff was very friendly and got right to work on my car as soon as I entered the garage.

The staff was very friendly and got right to work on my car as soon as I entered the garage.

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The quality of service was great. They were very knowledgeable as well as professional and polite.

The quality of service was great. They were very knowledgeable as well as professional and polite.

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Quick & efficient

Quick & efficient

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It was easy fast and very professional

It was easy fast and very professional

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I was completed before 15 minutes. I only waited because I was there before it opened.

I was completed before 15 minutes. I only waited because I was there before it opened.

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The guys are always polite and efficient

The guys are always polite and efficient

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I was highly satisfied with my experience at Valvoline because I was surprised at how fast my oil change was done! I thought it ...

I was highly satisfied with my experience at Valvoline because I was surprised at how fast my oil change was done! I thought it was so cool that multiple workers were working on my car at one time. I also appreciated the overall maintenance check. It was a much better experience than I was expecting.

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the technicians were polite and patient with me when I forgot how to raise hood, turn on lights, (they are always on and I have ...

the technicians were polite and patient with me when I forgot how to raise hood, turn on lights, (they are always on and I have never had to turn them on or off, forgot they were on column), etc. did not pressure me to buy any other services

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1. Their professionalism2. Explanation of what needs to be done and why.3. Attention to detail in making sure everything is done ...

1. Their professionalism2. Explanation of what needs to be done and why.3. Attention to detail in making sure everything is done correctly.4. I am totally satisfied with their service.

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Great service / Great Staff

Great service / Great Staff

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Fast close to home , coupons very reasonable

Fast close to home , coupons very reasonable

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Everyone was really nice and service was very fast.

Everyone was really nice and service was very fast.

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Good crew, clean shop, they know me by name, and they are responsive to what I want done.

Good crew, clean shop, they know me by name, and they are responsive to what I want done.

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I got what I needed and the service was professional.

I got what I needed and the service was professional.

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they were quick but the price is hig

they were quick but the price is hig

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The employee was very friendly and good at his job!

The employee was very friendly and good at his job!

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Both service men were attentive, friendly and answered all my questions. They were quick and efficient yet I didn't feel rushed ...

Both service men were attentive, friendly and answered all my questions. They were quick and efficient yet I didn't feel rushed or pressured

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Quick & good customer service

Quick & good customer service

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Always available to just pull in anytime!My schedule is so crazy I love the convenience

Always available to just pull in anytime!My schedule is so crazy I love the convenience

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It was very quick and easy.

It was very quick and easy.

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Fast service and a friendly staff

Fast service and a friendly staff

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I was charged $26.99 for an air filter element. Absolutely insane. I could have bought one for half the price at the local parts ...

I was charged $26.99 for an air filter element. Absolutely insane. I could have bought one for half the price at the local parts store and replaced it myself

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It was quick it was good

It was quick it was good

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Limited service at such a high price.

Limited service at such a high price.

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Quick Guys are very nice My expired coupon still worked !!!!

Quick Guys are very nice My expired coupon still worked !!!!

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It was the quickest oil change I have ever gotten at Valvoline! I mean there usually isn't much of a wait, but this was speedy! ...

It was the quickest oil change I have ever gotten at Valvoline! I mean there usually isn't much of a wait, but this was speedy! Very satisfied!

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Because reasons

Because reasons

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Fast, efficient, polite, very professional.

Fast, efficient, polite, very professional.

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Fast and courtesy service

Fast and courtesy service

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I received excellent customer service. The staff was very friendly.

I received excellent customer service. The staff was very friendly.

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Fast. Courteous and while pricy, it makes getting necessary tasks done in the most efficient way.

Fast. Courteous and while pricy, it makes getting necessary tasks done in the most efficient way.

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Price was very high. $67 for a routine oil change.

Price was very high. $67 for a routine oil change.

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Literally took 10 minutes!

Literally took 10 minutes!

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I had a coupon and they were able to honor the coupon at this location. They did what was needed in a timely manner once I was i ...

I had a coupon and they were able to honor the coupon at this location. They did what was needed in a timely manner once I was in the garage.

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Great bunch of guys and the place was clean.

Great bunch of guys and the place was clean.

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It was quick and easy

It was quick and easy

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I have no complaints

I have no complaints

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I didn't have to wait, the guys were friendly and knowledgeable, I forgot I needed wiper blades and they reminded me by asking i ...

I didn't have to wait, the guys were friendly and knowledgeable, I forgot I needed wiper blades and they reminded me by asking if I needed them. Great experience.

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Value and convince

Value and convince

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My car needed a radiator flush & the techs pointed it out to restore it back to running smoothly

My car needed a radiator flush & the techs pointed it out to restore it back to running smoothly

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Quick and professional.

Quick and professional.

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Fast service by pleasant personnel

Fast service by pleasant personnel

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The price is to high for this service

The price is to high for this service

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I keep coming back because I'm a satisfied customer no more no less

I keep coming back because I'm a satisfied customer no more no less

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I was impressed with the customer service of the staff. We pulled in, a staff member came right out to greet us. He let us know ...

I was impressed with the customer service of the staff. We pulled in, a staff member came right out to greet us. He let us know how long the wait was. I thought this was very courteous. We didn't feel like we were hanging out in outer space. The wait was actually even shorter then he estimated. The staff were friendly, efficient, and didn't push us to but unnecessary items. I have been to the location on Reservoir Ave (with another vehicle). I supposedly needed an air filter. After I agreed to get a new one, the guy came back to me and said that he didn't find the size I needed so I should be all right. Well that told me I didn't need the filter in the first place. I have more respect for a Valvoline that advises me what I need in the future not to pressure me added to the oil change.

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Great crew. Fast, Friendly, and courteous

Great crew. Fast, Friendly, and courteous

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Price posted was not same as price at the end.Added prices should be part of listed.Staff was great though!

Price posted was not same as price at the end.Added prices should be part of listed.Staff was great though!

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The pull up area is too small for the amount of traffic

The pull up area is too small for the amount of traffic

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I felt pressured to upgrade from the oil that I requested. I'm also frustrated that I was not offered a sticker to put in my ca ...

I felt pressured to upgrade from the oil that I requested. I'm also frustrated that I was not offered a sticker to put in my car to remind me when I need to get my next oil change.

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We waited 5-10 minutes outside in the car before pulling in. A nice gentleman came other to tell us it would be a few minutes an ...

We waited 5-10 minutes outside in the car before pulling in. A nice gentleman came other to tell us it would be a few minutes and noticed I had my daughter in the car. He asked how old she was and I told him 7. He went in and came back out with crayons and a coloring book. My daughter was very happy! A very nice gesture! I got in promptly and service was quick and efficient. I also got.a new air filter with this visit after being recommended to me.

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Cost as compared to other vendors

Cost as compared to other vendors

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It was quick and coupon was helpful. Services were suggested but no big pressure which I especially appreciate!

It was quick and coupon was helpful. Services were suggested but no big pressure which I especially appreciate!

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personnel were very professional. did a number of light checks as well.

personnel were very professional. did a number of light checks as well.

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The person that did the oil change was very nice and helpful

The person that did the oil change was very nice and helpful

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Everyone I have encountered has been courteous and friendly, which would be a deal breaker if it had been the other way around.

Everyone I have encountered has been courteous and friendly, which would be a deal breaker if it had been the other way around.

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Speed of service. Please send me coupons. I'm all out

Speed of service. Please send me coupons. I'm all out

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The good job the staf did

The good job the staf did

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the technician had a hard time removing the cabin air filter.

the technician had a hard time removing the cabin air filter.

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The professionalism of the workers

The professionalism of the workers

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Valvoline is the only place I go for an oil change.

Valvoline is the only place I go for an oil change.

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The service was very efficient, and the staff very courteous. Great place!

The service was very efficient, and the staff very courteous. Great place!

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I was in and out with in 10 minutes

I was in and out with in 10 minutes

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good experience as always

good experience as always

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Hey, I was satisfied enough to plan to come back, as I always do. So if I'm not highly satisfied, you won't really care. However ...

Hey, I was satisfied enough to plan to come back, as I always do. So if I'm not highly satisfied, you won't really care. However, I wish your bathroom was not occupied when I visited, but I dealt with it!

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The gentleman that talked to me was awesome! He answered all my questions and didn't push me to change my filters even though th ...

The gentleman that talked to me was awesome! He answered all my questions and didn't push me to change my filters even though they really needed to be changed. Very very nice!

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Everyone helping me was professional, courteous, and engaged in my service.

Everyone helping me was professional, courteous, and engaged in my service.

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Came in to get my battery replaced and my serpentine belt replaced. The staff, Vicente,Kenneth & Charlie were great. My existing ...

Came in to get my battery replaced and my serpentine belt replaced. The staff, Vicente,Kenneth & Charlie were great. My existing battery was difficult to get out but they did not let on as to how hard it was and treated my Jeep like it was there own.

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Quick, friendly service

Quick, friendly service

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I was highly satisfied

I was highly satisfied

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All three (3) technicians were extremely courteous, informative and very professional. Very impressed with their service as wel ...

All three (3) technicians were extremely courteous, informative and very professional. Very impressed with their service as well as their interaction between themselves. Obviously, a very good working environment!Judith Check

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Fast,Friendly, open @ convienet times!

Fast,Friendly, open @ convienet times!

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How satisfied would you like me to be it was just a oil change nothing major it was just ok

How satisfied would you like me to be it was just a oil change nothing major it was just ok

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The staff at this location are the best!

The staff at this location are the best!

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Great staff! Except for the fact the price seems to keep increasing, I am very happy with Valvoline Instant Oil Change and have ...

Great staff! Except for the fact the price seems to keep increasing, I am very happy with Valvoline Instant Oil Change and have been a customer for over 15 years. Every location I have visited has been super helpful.

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No wait time. Friendly efficient service.

No wait time. Friendly efficient service.

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This location was severely understaffed on a Sunday. The employees were very warm, friendly, knowledgeable, and attentive. But i ...

This location was severely understaffed on a Sunday. The employees were very warm, friendly, knowledgeable, and attentive. But it should be a no-brained to appropriately staff it on a weekend which is when most people would choose to have their car serviced.

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Skilled pro's.

Skilled pro's.

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Timing and Courtesy

Timing and Courtesy

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Super expensive but like The fact that I don't have to exit my car

Super expensive but like The fact that I don't have to exit my car

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The guys were very professional explained everything and did a great job fast very satisfied

The guys were very professional explained everything and did a great job fast very satisfied

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Quick, Efficient, friendly

Quick, Efficient, friendly

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professional and don't have to leave your car;))))

professional and don't have to leave your car;))))

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Friendly professional staff, quick service

Friendly professional staff, quick service

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I did feel slightly pressured to purchase several add-on services. Additionally, I accepted the 12 month gasoline additive based ...

I did feel slightly pressured to purchase several add-on services. Additionally, I accepted the 12 month gasoline additive based on a promised discount that was never credited to my visit. I was happy with the service and with the people working though.

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The service was great

The service was great

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Service was great and fast....

Service was great and fast....

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They knew the correct oil.

They knew the correct oil.

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It was so fast... receipt said fluids were topped off but did not appear to me that they were. Appreciated the speed in which it ...

It was so fast... receipt said fluids were topped off but did not appear to me that they were. Appreciated the speed in which it was done but felt rushed.

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Price is too high

Price is too high

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I had a nest in my air filter and the crew working cleaned it out for me and made sure there wasn't anything hazardous left in t ...

I had a nest in my air filter and the crew working cleaned it out for me and made sure there wasn't anything hazardous left in the car.

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All work done quickly, efficiently and professionally.

All work done quickly, efficiently and professionally.

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Staff was prompt and courteous.

Staff was prompt and courteous.

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The service here is always very good. They are friendly and get the job done quickly. I pass another Valvoline on my way home fr ...

The service here is always very good. They are friendly and get the job done quickly. I pass another Valvoline on my way home from work but always have my oil changes done here , they do a great job every time.

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Amt After Discount 263.97Parts Subtotal 183.72Labor Subtotal 80.25Your labor charge is ridiculous!!! This was a 1/2 hour visit! ...

Amt After Discount 263.97Parts Subtotal 183.72Labor Subtotal 80.25Your labor charge is ridiculous!!! This was a 1/2 hour visit! Oil change, air filter and ATF change....never mentioned about replacing ATF filter. At an authorized Nissan dealer their hourly rate is only $100...yours come out to be $160!!Good thing I at least had a coupon to save a little on this price. Will definitely shop around more to make sure I am getting a fair deal.

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No problems during or after the service.

No problems during or after the service.

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Fast friendly service and knowledgeable people helped make the experience that much greater.

Fast friendly service and knowledgeable people helped make the experience that much greater.

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We go there for oil changes as well as other items for our cars. Always a great job at reasonable prices.

We go there for oil changes as well as other items for our cars. Always a great job at reasonable prices.

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Quick service , fill tires, let me see oil level on stick

Quick service , fill tires, let me see oil level on stick

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Thou the price was high, the staff was outstanding, and the service was very fast and efficient.

Thou the price was high, the staff was outstanding, and the service was very fast and efficient.

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I was very satisfied with my experience, the staff are very friendly and very efficient, and I live nearby so coming here for my ...

I was very satisfied with my experience, the staff are very friendly and very efficient, and I live nearby so coming here for my automotive needs is easy and very convenient for me.

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Everything was as usual good service Good workers very fast

Everything was as usual good service Good workers very fast

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No one greeted me when I pulled up. Wasn't sure which bay to pull up to. Made me feel uncomfortable when asking about when I cha ...

No one greeted me when I pulled up. Wasn't sure which bay to pull up to. Made me feel uncomfortable when asking about when I changed the oil last. I had just bought the vehicle so it was my first oil change for the vehicle, therefore I wasn't sure in a response.

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Great customer service and knowledge by technicians. Vincente in particular was very knowledgeable and took great care of me and ...

Great customer service and knowledge by technicians. Vincente in particular was very knowledgeable and took great care of me and my vehicle. This location has a great group of technicians! Thank you!

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It was very expensive.

It was very expensive.

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The staff demonstrated complete professionalism and courtesy

The staff demonstrated complete professionalism and courtesy

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Isn't it enough to just give the response?

Isn't it enough to just give the response?

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Well the stem of my tire your employee stated that it was broken so he didn't bother but the last time anyone touched that stem ...

Well the stem of my tire your employee stated that it was broken so he didn't bother but the last time anyone touched that stem was the last visit. Not sure if it broke in the process or just over time and wear and it it just snapped

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I am a regular customer and the staff is familiar with my vehicle and the service I need. I never have any problems and trust th ...

I am a regular customer and the staff is familiar with my vehicle and the service I need. I never have any problems and trust them to provide the quality service that I have come to expect.

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Great staff, get in and out in 15 mins , every time

Great staff, get in and out in 15 mins , every time

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Prices were ridiculous expensive

Prices were ridiculous expensive

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Very professional in & out.

Very professional in & out.

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I like the friendly/professional attitude of the techs, the dialogue is to the point and they make clear, concise recommendatio ...

I like the friendly/professional attitude of the techs, the dialogue is to the point and they make clear, concise recommendations. I recommend this facility to friends and neighbors. Keep up the good work.

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Always a good group of guys over there , take care of me Everytime without a problem or solicitation of other services and produ ...

Always a good group of guys over there , take care of me Everytime without a problem or solicitation of other services and products

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Friendly asked if i would like service before doing it. Polite guick service. I like this spot.

Friendly asked if i would like service before doing it. Polite guick service. I like this spot.

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All the staff was polite & helpful, explained and offered assistance. Very satisfied. Thank You

All the staff was polite & helpful, explained and offered assistance. Very satisfied. Thank You

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Convenient and easy staff very nice would be nice to get more off in a coupon since i am a very loyal customer and have been goi ...

Convenient and easy staff very nice would be nice to get more off in a coupon since i am a very loyal customer and have been going for several years.

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