Oil Change Robert Smalls Pkwy

The staff were very friendly, helpful and courteous. I did not feel pressured to buy anything additional. It was offered and th ...

The staff were very friendly, helpful and courteous. I did not feel pressured to buy anything additional. It was offered and the air filter was shown to me. Thank you for being honest.

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We have been using this Valvoline for many years. Have always had the best experiences and Matt and Nick know us by vehicles and ...

We have been using this Valvoline for many years. Have always had the best experiences and Matt and Nick know us by vehicles and names. They are always very professional and just overall great. We don't take our vehicles anywhere else.

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Fast, knowledgeable

Fast, knowledgeable

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customer service, explaining and showing what was done. Polite.

customer service, explaining and showing what was done. Polite.

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Timely service and competent staff.

Timely service and competent staff.

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Friendly and courteous staff. Quick and efficient.

Friendly and courteous staff. Quick and efficient.

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They are friendly,very efficient,and very knowledgeable,and I totally trust them

They are friendly,very efficient,and very knowledgeable,and I totally trust them

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Staff are always friendly, professional, and efficient.

Staff are always friendly, professional, and efficient.

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The servicemen at this location ROCKED. They were highly efficient, professional, and very knowledgeable. I will assuredly ret ...

The servicemen at this location ROCKED. They were highly efficient, professional, and very knowledgeable. I will assuredly return to this location for future oil changes.

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Prompt, courteous staff. THey know what they're doing.

Prompt, courteous staff. THey know what they're doing.

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Quick service and convenient

Quick service and convenient

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Good communication and interaction worker to worker, and the Valvoline representative communicated with me. The workers I obser ...

Good communication and interaction worker to worker, and the Valvoline representative communicated with me. The workers I observed pouring the oil and adding wiper fluids were deliberate in executing their tasks and did not spill any fluids in the engine compartment.Most notable, is that on the survey I did for the previous oil change I noted that they adjusted the air pressure in the vehicle's tires without consulting with me. By coincidence or because they read the comments, this oil change the representative asked me about the tire pressure allowing me to explain I keep the tire pressure on the high end of the allowable range. Keep communicating clearly what you are doing, do what we agree to, do it well and I will keep coming back and keep telling others about your quality service.

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ServiceTimeConfidence of staff

ServiceTimeConfidence of staff

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I never room for improvement.

I never room for improvement.

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Well oiled machine

Well oiled machine

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Tom is always providing great service

Tom is always providing great service

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Didn't force me to use a higher oil brand, they answered all my questions and were very fast

Didn't force me to use a higher oil brand, they answered all my questions and were very fast

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Everything was great!

Everything was great!

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To expensive

To expensive

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Fastest oil change ever!

Fastest oil change ever!

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Very fast very friendly and they did a good job

Very fast very friendly and they did a good job

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I always use this center and they always do a great job!

I always use this center and they always do a great job!

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very friendly staff, professional, when there was a question, they told me and called the Valvoline Hot Line for an answer.

very friendly staff, professional, when there was a question, they told me and called the Valvoline Hot Line for an answer.

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Drove up no wait service completed quickly

Drove up no wait service completed quickly

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Always get great service from the crew.

Always get great service from the crew.

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I am never disappointed once i arrive they have me in and out to handle other business quicker than any other place

I am never disappointed once i arrive they have me in and out to handle other business quicker than any other place

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The staff is absolutely wonderful! I have been going to the same Valv shop for about 10 years. Some of the same mechanics are ...

The staff is absolutely wonderful! I have been going to the same Valv shop for about 10 years. Some of the same mechanics are still working there. This is a real great group of guys. Thanks!!

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The staff were professional and friendly.

The staff were professional and friendly.

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I drive and extra 30 minutes just to have you service my car. It’s easy, professional and no hassle.

I drive and extra 30 minutes just to have you service my car. It’s easy, professional and no hassle.

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Very nice and informative workers. Also fast service

Very nice and informative workers. Also fast service

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The guys were very friendly, respectful, and courteous.

The guys were very friendly, respectful, and courteous.

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Friendly and kind service

Friendly and kind service

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Good customer service and communication. Like the way theteam talks to each other.

Good customer service and communication. Like the way theteam talks to each other.

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Work performed quickly and professionally. Techs were friendly and efficient.

Work performed quickly and professionally. Techs were friendly and efficient.

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The gentleman who committed with me noticed a a squeaky brakes and referred me to cheap brakes. Definitely had an issue

The gentleman who committed with me noticed a a squeaky brakes and referred me to cheap brakes. Definitely had an issue

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just their customer service promoted service always letting me know what is needed

just their customer service promoted service always letting me know what is needed

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always been treated right and a regular customer.

always been treated right and a regular customer.

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The guys at Valvoline are always prompt and efficient.

The guys at Valvoline are always prompt and efficient.

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Matt was a great help and made me feel like a valued customer.

Matt was a great help and made me feel like a valued customer.

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Employees always friendly and its quick

Employees always friendly and its quick

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Love that it is so quick and easy to get an oil change. In the past have taken my car back to the dealership and waited over an ...

Love that it is so quick and easy to get an oil change. In the past have taken my car back to the dealership and waited over an hour for just an oil change. At Valvoline I don't even have to get out of my car.

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I always go here for my oil change, love the friendliness and acknowledgement ofvyhe stagf

I always go here for my oil change, love the friendliness and acknowledgement ofvyhe stagf

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I have recently had work done on my jeep cherokee for fuel sensor, and still need return to dealership for some adjustments. I p ...

I have recently had work done on my jeep cherokee for fuel sensor, and still need return to dealership for some adjustments. I purchased having the fuel flushed and I think this has helped with my sensor. Thank you

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All of the guys were so helpful and made sure I understood what was going on with my car. They didn't pressure me to buy anythin ...

All of the guys were so helpful and made sure I understood what was going on with my car. They didn't pressure me to buy anything that I didn't need to get right away. I feel very comfortable going to them for my oil change and always reccomend them to my friends and family!

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Clean facility, pleasant staff and very quick

Clean facility, pleasant staff and very quick

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The guys are always so friendly and get the job done and send us on our way with a smile. Thanks BWB

The guys are always so friendly and get the job done and send us on our way with a smile. Thanks BWB

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Quick, courteous and reasonably priced.

Quick, courteous and reasonably priced.

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The staff was excellent along with their service, I use Valvoline for all my vehicles and will continue too.

The staff was excellent along with their service, I use Valvoline for all my vehicles and will continue too.

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Always a great and efficient staff that works well with each other. Very professional in their approach

Always a great and efficient staff that works well with each other. Very professional in their approach

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It was great experience

It was great experience

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It was quick and efficient

It was quick and efficient

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Relativley quick visit for oil change. No complaints.

Relativley quick visit for oil change. No complaints.

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The team lead was knowledgeable and courteous!

The team lead was knowledgeable and courteous!

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Fast and go over service been going there for 5 years

Fast and go over service been going there for 5 years

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Service is always quick and efficient.

Service is always quick and efficient.

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Very attentive, pleasant....prompt service and clear with questions and recommendations

Very attentive, pleasant....prompt service and clear with questions and recommendations

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Felt like he didn’t explain what they were doing I overheard talk of a burned out bulb but didn’t explain to me

Felt like he didn’t explain what they were doing I overheard talk of a burned out bulb but didn’t explain to me

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Nick was very friendly and knowledgeable about the services that my car needed. He was very professional and got me in and out o ...

Nick was very friendly and knowledgeable about the services that my car needed. He was very professional and got me in and out of the shop very quickly.

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Do not take full amount off price using coupons.

Do not take full amount off price using coupons.

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Overall outstanding service

Overall outstanding service

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These guys and the level of service they’re giving is top notch there fast sufficient and know exactly what they’re doing !

These guys and the level of service they’re giving is top notch there fast sufficient and know exactly what they’re doing !

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Good staff, good service, helpful at a fairly good price.

Good staff, good service, helpful at a fairly good price.

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Very professional

Very professional

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Great customer service!!

Great customer service!!

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It was fast and convenient, a good value for the money I spent. The guys were all very friendly and knowledgeable.

It was fast and convenient, a good value for the money I spent. The guys were all very friendly and knowledgeable.

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pull up into waiting line; young man standing outside shooting the breeze with passenger in another vehicle; he never came to my ...

pull up into waiting line; young man standing outside shooting the breeze with passenger in another vehicle; he never came to my vehicle. stood outside the whole time other vehicle was outside. then He proceeded inside to talk further with that vehicle passenger for weveral more minutes; then sat down out front like he was so exhausted and never did ANY work on those people's vehicle or on mine when I pulled in. Counted visable 8 employees up top and assumed 2 below. yet seemed like the same 3 guys up top doing all the work while the others stood around shooting the breeze. makes a customer wonder why the prices are high? ( to pay for all those guys to stand around and BS. ) Then the kid working the computer was more worried because he has to leave soon because he was " going to look for another job" and needed to leave early. Wiper blades never checked even though we had heavy rains 2 days earlier. maybe checked the air filter but if they did they never brought it around to show me.

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This is the second visit to this particular Valvoline location because our first time there was so quick and handled so professi ...

This is the second visit to this particular Valvoline location because our first time there was so quick and handled so professionally. The staff does a great job of communicating through the process. There is no upselling or pushing you to have things done that are. not necessary. Just fast friendly service! Thank you! We will be back for our next oil change!

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Excellent customer service. Everyone is fun and friendly. I enjoy going there

Excellent customer service. Everyone is fun and friendly. I enjoy going there

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Everyone there is very nice.

Everyone there is very nice.

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I just like the fact that they were really quick and easy.

I just like the fact that they were really quick and easy.

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Staff was polite and knowledgeable and quickly served me. Great experience!

Staff was polite and knowledgeable and quickly served me. Great experience!

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Very quick service...

Very quick service...

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We go to them all the time. They do great work and we are always satisfied. Ww normally pull right into the bay to be serviced, ...

We go to them all the time. They do great work and we are always satisfied. Ww normally pull right into the bay to be serviced, but other customers were ahead of us. This is not a bad thing, this let's you know everyone comes to Valvoline. I don't mind waiting I know my vehicle will be serviced and they will let me know if something is wrong or needs servicing keep up the great work. Another satisfied customer. Thank you

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The service was quick and seem less and highly professional

The service was quick and seem less and highly professional

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Drive in. Friendly personable staff. Quick service

Drive in. Friendly personable staff. Quick service

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The employees

The employees

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Easy and proficient

Easy and proficient

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It was an overall good experience

It was an overall good experience

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Everything was nice the service was great he explained everything to me also all my fluids was checked I'm truly satisfied

Everything was nice the service was great he explained everything to me also all my fluids was checked I'm truly satisfied

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The fastest service for oil change. The staff are very professional and polite. It was 99 degrees and they got me serviced and o ...

The fastest service for oil change. The staff are very professional and polite. It was 99 degrees and they got me serviced and on my way. Thank you guys.

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Good fast service

Good fast service

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They always give the best and fast customer service at all times Thanks Valvoline

They always give the best and fast customer service at all times Thanks Valvoline

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Very friendly and professional

Very friendly and professional

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Loved everything except when they said I had to replace something bc someone at my last oilChange broke something but it was the ...

Loved everything except when they said I had to replace something bc someone at my last oilChange broke something but it was them. Things happen but they probably should have just said it was broken. It was a $70 part too

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Speed and knowledge of service

Speed and knowledge of service

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This was a time-saving experience. I liked not having to wait an hour or more for my oil change. I particularly liked how frie ...

This was a time-saving experience. I liked not having to wait an hour or more for my oil change. I particularly liked how friendly Matt & Ben were. I also liked how I was shown that my new oil was in my car before driving off. This was a very enjoyable experience & I do plan to visit the Beaufort location again in the future.

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I'm so glad I have the opportunity to take this survey. We have just moved to the Bluffton/Beaufort, SC Area from Cincinnati, OH ...

I'm so glad I have the opportunity to take this survey. We have just moved to the Bluffton/Beaufort, SC Area from Cincinnati, OH. I used Valvoline off and on (in-between my mechanic's service) in Cincinnati. I was always pleased with the service...it was fine. But this location in Beaufort should win an award! From the moment I drove up until the time I left, the "guys" (even if they weren't working on my car) were friendly, made sure I understood what was going on, especially with the "check engine light" that they checked for me, checked with each other to make sure all was taken care of, made sure I understood your guarantee, I mean I don't know what more they could have done! My 91 yr old Mom, that was with me, even commented on them. Kudos to them and Job well done! We will be back! Thank you!

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The service is always great

The service is always great

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Excellent customer service and staffs

Excellent customer service and staffs

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It has always been a pleasure to get my oil changed at this location, because they are usually fast and pleasant to deal with.

It has always been a pleasure to get my oil changed at this location, because they are usually fast and pleasant to deal with.

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Fast and friendly service by all techs.

Fast and friendly service by all techs.

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Really enjoyed my experience. An you have great staff here. Keep up the great work

Really enjoyed my experience. An you have great staff here. Keep up the great work

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Was taken care of in a professional manner, customer service was above my expectations.

Was taken care of in a professional manner, customer service was above my expectations.

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They do a good job and quickly

They do a good job and quickly

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The staff were quick working and sounded professional and knew what the were doing. They worked together as a team well and quic ...

The staff were quick working and sounded professional and knew what the were doing. They worked together as a team well and quickly.

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As an ex-Valvoline employee, I want to use Valvoline Oil in all my cars.I had to drive a distance as this one was the closest to ...

As an ex-Valvoline employee, I want to use Valvoline Oil in all my cars.I had to drive a distance as this one was the closest to my new SC home.I do wish you'd open one in Summerville, SC.But until you do, it's worth the trip there.

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They were quick, fast and very friendly! I will be back next time!

They were quick, fast and very friendly! I will be back next time!

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Great jo, great service.

Great jo, great service.

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I was waved in immediately upon pulling up. I was cheerfully greeted and the oil change began immediately. I needed a new air fi ...

I was waved in immediately upon pulling up. I was cheerfully greeted and the oil change began immediately. I needed a new air filter, and was explained about how long they should last and how much it would cost without feeling pressured to replace it immediately. I left feeling confident that my car was running well and happy with the service!

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Very friendly staff attending to me right away. Convenience is a huge plus for me going to Valvoline.

Very friendly staff attending to me right away. Convenience is a huge plus for me going to Valvoline.

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This was a great experience.I don’t usually fill out surveys for anything, much less an oil change, but I’ve been talking about ...

This was a great experience.I don’t usually fill out surveys for anything, much less an oil change, but I’ve been talking about this one since I got home:Pulled right in (which was luck and can’t expect every time)Was impressed that several guys descend on the truck at the same time to get the job done fast.The crew member in charge is a good communicator with the customer. My air filter legitimately needed to be replaced but didn’t feel pressured to.Good price on the filter.I’ve had others try to talk me into replacement of clean filters.Crew chief mentioned option of servicing rear differential, etc. as recommended by Ford - all sounded legitimate and cost to do so reasonable and speed to get some very good.Liked the ability to do the rear now and the front and transmission box later. And good to know that these will be in the records to help me remember to do next time.I will continue to return as long as all the above stays like this.Good Job

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All the team were Courteous and they didn’t try to oversell anything to me. I felt they were honest while trying to make money f ...

All the team were Courteous and they didn’t try to oversell anything to me. I felt they were honest while trying to make money for the company which was well balanced.

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The staff was courteous knowledgeable professional friendly they knew what they were doing they gave me a rundown of everything ...

The staff was courteous knowledgeable professional friendly they knew what they were doing they gave me a rundown of everything I needed to show me my parts they check my car lights bright fluids just everything I wasn't all over great experience I will be going back continuously thank you

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Pushed for filters to be changed other than the oil filter I was in there to have replaced. Checked the tire pressure, which I ...

Pushed for filters to be changed other than the oil filter I was in there to have replaced. Checked the tire pressure, which I keep on the higher end of the mfg recommended pressure range, and let air out of the tires without asking/saying anything to me.

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The staff was friendly and seemed very knowledgeable. They checked everything I expected and probably more.

The staff was friendly and seemed very knowledgeable. They checked everything I expected and probably more.

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They do really good with my vehicle

They do really good with my vehicle

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VERY GOOD

VERY GOOD

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The team lead referred to prior visit history so he knew exactly what had been done in the past. This saves time and avoids need ...

The team lead referred to prior visit history so he knew exactly what had been done in the past. This saves time and avoids needless questions. All of the work was done quickly with a minimum of chatter. For the items that were being replaced (wiper blades, filter) they showed me the old parts and the new, so I was confident of the need for replacement. All done quickly at a fair price.

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Everybody was very friendly and fast they told us what we could need in the future and we will do it on our next visit thank you ...

Everybody was very friendly and fast they told us what we could need in the future and we will do it on our next visit thank you so much

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The team at Valvoline in Beaufort were amazing! The team runs like a well oiled machine. No pun intended. The service and com ...

The team at Valvoline in Beaufort were amazing! The team runs like a well oiled machine. No pun intended. The service and communication was fantastic! My wife and I will take both of our vehicles for service there even though it is an hour drive for us because of how efficient and easy it was. Thank you!

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Service was quick, informative and friendly. The guys are this way every time I visit.

Service was quick, informative and friendly. The guys are this way every time I visit.

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Everyone was very courteous and professional, knowledgeable too.

Everyone was very courteous and professional, knowledgeable too.

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Great Service, Friendly Staff and able to complete during a lunch break with plenty of time to spare.

Great Service, Friendly Staff and able to complete during a lunch break with plenty of time to spare.

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As a female you don't always get treated well at an auto place. BUT the men here were so kind and explained everything to me wit ...

As a female you don't always get treated well at an auto place. BUT the men here were so kind and explained everything to me without making me feel stupid. They answered all my questions and they worked fast to. I will go here from now on.

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Fast courteous service. Technician told me what he was doing during the inspection/oil change, and gave summary of vehicle insp ...

Fast courteous service. Technician told me what he was doing during the inspection/oil change, and gave summary of vehicle inspection before I left.

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Fast and courteous service everyone was very frendly

Fast and courteous service everyone was very frendly

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Unsure if my oil filter was replaced with a new one.

Unsure if my oil filter was replaced with a new one.

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Very professional. Worked well as a team

Very professional. Worked well as a team

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I felt comfortable with the techs and their professionalism. My family has used this valvoline site before and will continue to ...

I felt comfortable with the techs and their professionalism. My family has used this valvoline site before and will continue to do so.

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I was treated kindly, they were very informative, fast, thorough, efficient, and I didn’t even have to get myself or the kids ou ...

I was treated kindly, they were very informative, fast, thorough, efficient, and I didn’t even have to get myself or the kids out of the car. I actually left and then told 4 other friends about my experience and told them to go here.

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No waiting, quick service and friendly staff.

No waiting, quick service and friendly staff.

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My service was very quick and the process was very easy. The staff was very courteous – like they were glad to see me and appre ...

My service was very quick and the process was very easy. The staff was very courteous – like they were glad to see me and appreciated me as a customer. I will definitely be back!

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Very friendly very good service

Very friendly very good service

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Staff was polite and explained exactly what they were doing...found dirty filter and cabin filter. Service was very quick!

Staff was polite and explained exactly what they were doing...found dirty filter and cabin filter. Service was very quick!

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The customer service and explanations.

The customer service and explanations.

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Good service fast

Good service fast

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Speedy service and a very polite staff

Speedy service and a very polite staff

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I didn't like that they wanted to hold my keys. It made me feel like they thought I was going to leave without paying.

I didn't like that they wanted to hold my keys. It made me feel like they thought I was going to leave without paying.

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fast and effiecient

fast and effiecient

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Only took 5 minutes and the staff very friendly!!!!

Only took 5 minutes and the staff very friendly!!!!

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They were friendly and very knowledgeable as to what my car needed . Preformed the oil change quickly and answered any questions ...

They were friendly and very knowledgeable as to what my car needed . Preformed the oil change quickly and answered any questions I had . I was very satisfied and will return and have already recommended them to two family members . Great job !!

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Fast service they listen to my concern and answer any question that I had. My oil change went well.

Fast service they listen to my concern and answer any question that I had. My oil change went well.

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Fast, courteous and professionaly friendly service.

Fast, courteous and professionaly friendly service.

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They Knew What They Were Doing. They Made Me Feel Secure Coming To Them For My Servicing Needs.

They Knew What They Were Doing. They Made Me Feel Secure Coming To Them For My Servicing Needs.

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the staff was knowledgeable, engaged, and efficient. Had be in and out in less than 15 minutes.

the staff was knowledgeable, engaged, and efficient. Had be in and out in less than 15 minutes.

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Professional, efficient, courteous service. Very thorough

Professional, efficient, courteous service. Very thorough

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Service with a smile. Information given regarding service.

Service with a smile. Information given regarding service.

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I like that it is quick, I can get preventative maintenance done, the guys are handsome and informative. They checked my car com ...

I like that it is quick, I can get preventative maintenance done, the guys are handsome and informative. They checked my car computer to see what codes I was getting on my dash.

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Great service from employees.

Great service from employees.

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Friendly service, quick.

Friendly service, quick.

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I’m always satisfied with valvoline services! The staff is very informative and friendly. Thank you,

I’m always satisfied with valvoline services! The staff is very informative and friendly. Thank you,

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Friendly staff, knowledgable, do not have to leave car

Friendly staff, knowledgable, do not have to leave car

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Great customer service and quick turn around time

Great customer service and quick turn around time

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Fast and courteous and topped off my oil at no charge, because I'm a regular customer.

Fast and courteous and topped off my oil at no charge, because I'm a regular customer.

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Great customer service!!!

Great customer service!!!

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SERVIE DONE QUICKLY, EXPLAINED EVERYTHING THEY WERE DOING AND FINISHED VERY QUICKLY.

SERVIE DONE QUICKLY, EXPLAINED EVERYTHING THEY WERE DOING AND FINISHED VERY QUICKLY.

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Good people

Good people

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Everything I already rated on, plus I have a newer car and the maintenance light was on. The guy helping me said he could reset ...

Everything I already rated on, plus I have a newer car and the maintenance light was on. The guy helping me said he could reset it, but after I pulled out I realized he must have forgotten. When I went back, they were busy with other customers, but one of the workers who was outside and looked like he was on break came over and asked if I was just there. I told him what happened and he immediately helped me out. Everyone was very helpful and pleasant.

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Friendly staff that worked as a team to complete my service in a professional and timely manner.

Friendly staff that worked as a team to complete my service in a professional and timely manner.

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Quick and easy

Quick and easy

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The guys there are great. Always recommending services i need and that will help my car perfromance.

The guys there are great. Always recommending services i need and that will help my car perfromance.

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customer Service Is Wonderful

customer Service Is Wonderful

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friendly staff

friendly staff

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Customer service and friendliness always , I bring all of my vehicles here

Customer service and friendliness always , I bring all of my vehicles here

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A group of very young guys who seem to enjoy what they are doing.Work very fast, but are cooperative and efficient.

A group of very young guys who seem to enjoy what they are doing.Work very fast, but are cooperative and efficient.

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Everything was great and service was quick. Great group in Beaufort SC

Everything was great and service was quick. Great group in Beaufort SC

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The only thing I don't like is not getting the full coupon discounts.

The only thing I don't like is not getting the full coupon discounts.

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Customer service was excellent,fast service.

Customer service was excellent,fast service.

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I love the fact that I do not have to wait or get out of my car. Everyone is very professional and courteous. I love this plac ...

I love the fact that I do not have to wait or get out of my car. Everyone is very professional and courteous. I love this place

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THE STAFF WAS VERY PLEASANT AND APOLOGIZED FOR THE WAIT TIME BUT ONCE I WAS IN THEY WERE VERY QUICK AND PROFFESSIONAL. I WAS VE ...

THE STAFF WAS VERY PLEASANT AND APOLOGIZED FOR THE WAIT TIME BUT ONCE I WAS IN THEY WERE VERY QUICK AND PROFFESSIONAL. I WAS VERY PLEASED WITH MY SERVICE

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Excellent team approach . Superior service willingness to show me how the cabin air filter is changed. Quick service and experti ...

Excellent team approach . Superior service willingness to show me how the cabin air filter is changed. Quick service and expertise of the staff

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Great service, quick, friendly staff.

Great service, quick, friendly staff.

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Always thorough,friendly staff

Always thorough,friendly staff

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Friendly, helpful staff, and fast service.

Friendly, helpful staff, and fast service.

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Very professional Staff.

Very professional Staff.

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The service experts were extremely helpful. This was so much simpler than going to a dealer. I'm so happy with this place.

The service experts were extremely helpful. This was so much simpler than going to a dealer. I'm so happy with this place.

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I've been to this location before but have never filled out a survey. All the gentlemen were incredible. Very professional and ...

I've been to this location before but have never filled out a survey. All the gentlemen were incredible. Very professional and nice.

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The guys get me and my car in quickly, take care of what needs to be taken care of and get me just as quickly; they check everyt ...

The guys get me and my car in quickly, take care of what needs to be taken care of and get me just as quickly; they check everything and give me time options on what needs to be done the next time in.

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They were very fast, knowledgeable, and very friendly!!

They were very fast, knowledgeable, and very friendly!!

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Consistently great service

Consistently great service

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Very quick and efficient. Checked everything and was very helpful but not pushy. I did purchase lights and they were installed ...

Very quick and efficient. Checked everything and was very helpful but not pushy. I did purchase lights and they were installed correctly and quickly.

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Quick service an friendly staff

Quick service an friendly staff

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Always receive great customer service and all services provided and/or valvoline provides are thoroughly explained. Always feel ...

Always receive great customer service and all services provided and/or valvoline provides are thoroughly explained. Always feel welcomed and all services provided in a timely fashion.Great prices for great service.

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Very friendly staff, fast, explained everything to me

Very friendly staff, fast, explained everything to me

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All the workers were in a good mood and very friendly. I would recommend they possibly have name tapes so next time I can speci ...

All the workers were in a good mood and very friendly. I would recommend they possibly have name tapes so next time I can specifically point out the gentleman that went out of his way to ensure my visit was pleasant and fast. Overall, will start using this location for oil changes.

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Service was great, staff were very friendly, and all that in under 20 minutes!

Service was great, staff were very friendly, and all that in under 20 minutes!

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Very satisfied

Very satisfied

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The guys are GREAT!!!!

The guys are GREAT!!!!

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I was serviced quickly treated respectfully and was shown everything as they serviced my vehicle including the fresh oil. The pr ...

I was serviced quickly treated respectfully and was shown everything as they serviced my vehicle including the fresh oil. The price and service was simply excellent. Thank you for a great experience!!

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I love going to Valvoline in Beaufort SC. The customer service is great and the manager remembers me when I come in which is a p ...

I love going to Valvoline in Beaufort SC. The customer service is great and the manager remembers me when I come in which is a plus! I feel like they do a very good job of taking care of my car needs.

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Drove in-immediate servise-never needed to get out of vehicle-all fluid levels checked and filled where necessary--out in 10-15 ...

Drove in-immediate servise-never needed to get out of vehicle-all fluid levels checked and filled where necessary--out in 10-15 minutes

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Amazing personel. Such polite and respectful gentlemen.

Amazing personel. Such polite and respectful gentlemen.

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Great customer service

Great customer service

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Very quick service.

Very quick service.

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I came in and got everything I needed done. They were really fast and made sure everything worked and was in great shape before ...

I came in and got everything I needed done. They were really fast and made sure everything worked and was in great shape before I left.

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I couldn’t afford to replace a 100 dollar belt, but the last time I visited about 2 years ago, the person working said it had to ...

I couldn’t afford to replace a 100 dollar belt, but the last time I visited about 2 years ago, the person working said it had to be replaced, and the belt could pop if I didn’t replace it soon.

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Polite and friendly staff.,Timely service

Polite and friendly staff.,Timely service

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I didn't have to get out my car and it didn't take long at all.

I didn't have to get out my car and it didn't take long at all.

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It is convenient and quick

It is convenient and quick

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I've used them for years. Nice people and good service.

I've used them for years. Nice people and good service.

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fast oil change and and let me know that Dodge recommended the rear end grease be changed at this mileage only took another 10 m ...

fast oil change and and let me know that Dodge recommended the rear end grease be changed at this mileage only took another 10 minutes

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Fast courteous service

Fast courteous service

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This was my first visit to Valvoline, and I was blown away by the speediness of service and courtesy of the staff.

This was my first visit to Valvoline, and I was blown away by the speediness of service and courtesy of the staff.

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I have used this business for years. I am glad to see employers that value great employees. I have seen the same people working ...

I have used this business for years. I am glad to see employers that value great employees. I have seen the same people working for years. It always makes me happy when I see the familiar faces. Great Job!!!

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They worked quickly and professionally but also they were very friendly and polite. I really like the service being done while y ...

They worked quickly and professionally but also they were very friendly and polite. I really like the service being done while you are sitting in your car. This is especially helpful for older people and the handicapped and those driving with handicapped or children as passengers. I will definitely be back.

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I have been going there for years, they let me know when my car needs anything.

I have been going there for years, they let me know when my car needs anything.

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no issues at all.

no issues at all.

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quick, efficient, professional - I was totally impressed! (and I have been to a lot of quick oil change companies)

quick, efficient, professional - I was totally impressed! (and I have been to a lot of quick oil change companies)

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The staff were great, friendly and knowledgeable. The service was so quick and easy!

The staff were great, friendly and knowledgeable. The service was so quick and easy!

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I have been a customer for the last 4-5 years. I used to do my own oil change and that stopped after going to Vavoline. The staf ...

I have been a customer for the last 4-5 years. I used to do my own oil change and that stopped after going to Vavoline. The staff is always above and beyond expectations and will help me with any questions or concerns. Nick, Maso, Cody and Matthew are extremely friendly and professional!

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They told me I had a keak bcause my car wasn’t used that often

They told me I had a keak bcause my car wasn’t used that often

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Staff was very friendly and efficient. As a suggestion, have brake fluid on hand to top off if needed.

Staff was very friendly and efficient. As a suggestion, have brake fluid on hand to top off if needed.

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Your staff was very knowledgeable and efficient

Your staff was very knowledgeable and efficient

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the entire staff was on there game. Very friendly, professional, and work as a team, very impresses with the crew.

the entire staff was on there game. Very friendly, professional, and work as a team, very impresses with the crew.

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Courteous and fast

Courteous and fast

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Great customer service.

Great customer service.

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Fast and professional services

Fast and professional services

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The staff at this location are always professional and courteous. Never any issues when I go there.

The staff at this location are always professional and courteous. Never any issues when I go there.

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Service is great. Eployees are very helpful and friendly. They always let me know what I need before the next visit.

Service is great. Eployees are very helpful and friendly. They always let me know what I need before the next visit.

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Great staff highly motivated and I appreciate their enthusiasm.

Great staff highly motivated and I appreciate their enthusiasm.

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The guys answered my questions that I ask about my car. I wasn't pressured to buy nothing. Fast service. Great customer service.

The guys answered my questions that I ask about my car. I wasn't pressured to buy nothing. Fast service. Great customer service.

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Very efficient and thorough

Very efficient and thorough

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They are very efficient at this location. I have been going here for years (probably 10 years at least)

They are very efficient at this location. I have been going here for years (probably 10 years at least)

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I was highly impressed with the professionalism of the staff and was incredibly happy that I did not have to leave my vehicle to ...

I was highly impressed with the professionalism of the staff and was incredibly happy that I did not have to leave my vehicle to sit in a waiting room for one and a half hours, with an appointment, as I do at good year tires. I will never have an oil service for our vehicles at any other facility again!. Very well done!!! I am super pleased and have already been telling friends and family about my great experience. Thank you!

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Fast, friendly, fairly priced.

Fast, friendly, fairly priced.

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Quick , friendly, employees appeared to be enjoying themselves while working.

Quick , friendly, employees appeared to be enjoying themselves while working.

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Friendly, quick, professional service

Friendly, quick, professional service

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Your crew at this location were very polite, friendly & knowledgeable. Wouldn’t go anywhere else. I was extremely satisfied. Not ...

Your crew at this location were very polite, friendly & knowledgeable. Wouldn’t go anywhere else. I was extremely satisfied. Not sure what you pay them, but it’s not enough. They are wonderful representatives of your company.

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Good service, good value

Good service, good value

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Friendly service as always. Been coming here for years, and never had a bad experience. Trust the team there with all my vehic ...

Friendly service as always. Been coming here for years, and never had a bad experience. Trust the team there with all my vehicles

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Nice people, fast service, fair price, knowledgeable about type of oil needed

Nice people, fast service, fair price, knowledgeable about type of oil needed

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no pressure to buy other stuff.

no pressure to buy other stuff.

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Each time I come for an oil change the service is excellent. They get me in and out quickly which is great for me because I'm no ...

Each time I come for an oil change the service is excellent. They get me in and out quickly which is great for me because I'm not waiting with hours with my child. The guys are very friendly and make me feel reassured that everything is under control.

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Highly Satisfied

Highly Satisfied

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Good level of communication, very professional, polite and courteous. Very clean station.

Good level of communication, very professional, polite and courteous. Very clean station.

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I know Nick and he always makes sure that I'm taken care of everytime

I know Nick and he always makes sure that I'm taken care of everytime

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Staff was friendly explained things well and did everything timely

Staff was friendly explained things well and did everything timely

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The service was fast, the employees were professional, friendly and knew what they were doing.

The service was fast, the employees were professional, friendly and knew what they were doing.

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Great customer service, friendly and super fast.

Great customer service, friendly and super fast.

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The guys are always friendly and fast.

The guys are always friendly and fast.

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The service was quick,efficient, and friendly.

The service was quick,efficient, and friendly.

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Super nice employees and quick oil change

Super nice employees and quick oil change

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Fast, friendly, and efficient

Fast, friendly, and efficient

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The crew are always friendly and able to answer any of my questions. I've never had to wait longer than 30 min on any visit. I ...

The crew are always friendly and able to answer any of my questions. I've never had to wait longer than 30 min on any visit. I love having extra up keep done on my car without having to make a special appt.

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I've been going to this valvoline instant oil change for a vary long time. I loce the service and every single employee there i ...

I've been going to this valvoline instant oil change for a vary long time. I loce the service and every single employee there is polite and very professional! Wouldn't go anywhere else!

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These guys are always on top of it. Super friendly and super quick. My husband and I take all 3 of our vehicles here.

These guys are always on top of it. Super friendly and super quick. My husband and I take all 3 of our vehicles here.

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The employee's were courteous and professional during my visit.

The employee's were courteous and professional during my visit.

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Fast service, friendly employees great service for the price.

Fast service, friendly employees great service for the price.

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Good guys that like what they do and it shows in the way they carry them selves

Good guys that like what they do and it shows in the way they carry them selves

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It was quick, efficient, polite and complete within in minutes

It was quick, efficient, polite and complete within in minutes

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Very quick and friendly.

Very quick and friendly.

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Very quick turn around from coming into the garage to leaving with a truck that had its oil change done. I wish they would check ...

Very quick turn around from coming into the garage to leaving with a truck that had its oil change done. I wish they would check the tire pressure as well, but it’s not a necessity.

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This was my first time to this company. I parked at first and was about to get my son out of his car seat and a gentlemen came a ...

This was my first time to this company. I parked at first and was about to get my son out of his car seat and a gentlemen came around the corner and said ma'am no need to take your children out we can do everything while your in the car. What? Amazing!! He said I just needed to pull around to the back and they would direct me in. I cant rave enough about this service. Thank you so much! Great experience.

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Quick service. I appreciate them telling me what's going on. Lead was professional and courteous.

Quick service. I appreciate them telling me what's going on. Lead was professional and courteous.

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Always friendly staff, don’t pressure you but inform you of options. Very quick service.

Always friendly staff, don’t pressure you but inform you of options. Very quick service.

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Good, courteous staff. Fast, no-nonsense work.

Good, courteous staff. Fast, no-nonsense work.

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Very quick and professional staff. No up-selling what so ever.

Very quick and professional staff. No up-selling what so ever.

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The folks at this location are always professional and courteous in their dealings. They help me with things like changing bulb ...

The folks at this location are always professional and courteous in their dealings. They help me with things like changing bulbs that I cannot get to without complaint.

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I always return to the same Valvoline because the customer service is great and quick service

I always return to the same Valvoline because the customer service is great and quick service

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Everyone is always friendly, and make a pleasant experience out of service.

Everyone is always friendly, and make a pleasant experience out of service.

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It is just very easy and quick.

It is just very easy and quick.

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Always great service! They are always so quick and very friendly! I recommend this place to everyone!

Always great service! They are always so quick and very friendly! I recommend this place to everyone!

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What more can you ask for ? Fast and courteous.

What more can you ask for ? Fast and courteous.

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Super fast and easy

Super fast and easy

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Nick and his workers were very friendly and quick I was in and out within 5 minutes!!

Nick and his workers were very friendly and quick I was in and out within 5 minutes!!

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Quick and easy!

Quick and easy!

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Just wish there was coupons given out more or in store.

Just wish there was coupons given out more or in store.

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Super guys. They zoomed around my vehicle, inspected everything. They changed light bulbs that were out, did my service and I wa ...

Super guys. They zoomed around my vehicle, inspected everything. They changed light bulbs that were out, did my service and I was quickly on my way. The most recent trip I zoomed in and asked them to change my wiper blades, it wasn't time for my service. They gsve me my chouce of blades, changed them, checked my oil pressure and within 5 minutes I was gone. Grest service.. clean facility, professional employees...

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It was very good

It was very good

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The crew worked as a time to check and double-check every step of service. This instilled confidence that the job was done corre ...

The crew worked as a time to check and double-check every step of service. This instilled confidence that the job was done correctly.

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The service was very quick. I was in and out within a few minutes. Returned the next day for a radiator flush. Thank you for bei ...

The service was very quick. I was in and out within a few minutes. Returned the next day for a radiator flush. Thank you for being quite prompt in your service.

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I love that I never feel taken advantage of. It's always quick, easy and done correctly!

I love that I never feel taken advantage of. It's always quick, easy and done correctly!

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Good people

Good people

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very professional staff. enjoyed the visit. thank you.

very professional staff. enjoyed the visit. thank you.

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How they communicated about the future services my car needs.

How they communicated about the future services my car needs.

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The guys are always great. Friendly, fast and courteous.

The guys are always great. Friendly, fast and courteous.

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Quick very knowledgeable and All service was very thorough and very responsive.

Quick very knowledgeable and All service was very thorough and very responsive.

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service & professionalism is always at a consistently high level; ease of service is also always excellent

service & professionalism is always at a consistently high level; ease of service is also always excellent

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Quick, courteous service

Quick, courteous service

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No waiting time, the guys were super friendly and I like how they bring the dipstick around to the driver so I could see oil was ...

No waiting time, the guys were super friendly and I like how they bring the dipstick around to the driver so I could see oil was full and clean. Nice!!

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All the points you just mentioned.

All the points you just mentioned.

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The staff was courteous and very pleasant. I feel they did a thorough job on my car as well as put new wiper blades on.. I will ...

The staff was courteous and very pleasant. I feel they did a thorough job on my car as well as put new wiper blades on.. I will be a returning customer.

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Ive been going here for a long time and bring all my cars here..I recommend them to all my friends and family.

Ive been going here for a long time and bring all my cars here..I recommend them to all my friends and family.

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Everything was fine.

Everything was fine.

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Love this Valvoline oil change location, always curtious and friendly

Love this Valvoline oil change location, always curtious and friendly

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I'm always satisfied with my service because it's extremely convenient. It's super fast! I don't have time to wait 6 hours at Wa ...

I'm always satisfied with my service because it's extremely convenient. It's super fast! I don't have time to wait 6 hours at Walmart for an oil change! The staff is always professional and friendly they give great car maintenance advice. Good Job!

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They were very honest and open about what was going on with my vehicle and I appreciate that.

They were very honest and open about what was going on with my vehicle and I appreciate that.

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The guys there are always friendly and courteous (Cody on this visit) I drive from Charleston to get my oil changed at this Val ...

The guys there are always friendly and courteous (Cody on this visit) I drive from Charleston to get my oil changed at this Valvoline because of the service.

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Good overall experience

Good overall experience

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Expedient manner in which my service was completed.

Expedient manner in which my service was completed.

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The guys are always friendly and efficient. Really like coming here for an oil change.

The guys are always friendly and efficient. Really like coming here for an oil change.

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Experienced, knowledgeable and friendly personnel who treat you like you’re their only customer!

Experienced, knowledgeable and friendly personnel who treat you like you’re their only customer!

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The customer service was spectacular. Cody and mason helped me understand every aspect of the oil change.

The customer service was spectacular. Cody and mason helped me understand every aspect of the oil change.

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very good

very good

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The people working were very quick, professional, and efficient in getting my oil changed. They also changed my air filter, but ...

The people working were very quick, professional, and efficient in getting my oil changed. They also changed my air filter, but I felt no pressure to buy it: they just gave me the facts which usually doesn't happen.

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The people were polite, experienced and quick. I feel confident that the job was done properly

The people were polite, experienced and quick. I feel confident that the job was done properly

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The men working inside were very nice...Very courteous. They explained as they were doing everything. I will definitely go back.

The men working inside were very nice...Very courteous. They explained as they were doing everything. I will definitely go back.

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I always get prompt and pleasant service when I'm at Valvoline. They are the only ones that I take my car to for oil changes. Gr ...

I always get prompt and pleasant service when I'm at Valvoline. They are the only ones that I take my car to for oil changes. Great job every time!

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Drove in. No wait. Great friendly service

Drove in. No wait. Great friendly service

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I have always used Valvoline- I just bought a new car and the team seemed well informed on what my new car needed. They have alw ...

I have always used Valvoline- I just bought a new car and the team seemed well informed on what my new car needed. They have always been good

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Great customer service overall. I never have a bad experience with these folks. Only reason that I was not greeted was because t ...

Great customer service overall. I never have a bad experience with these folks. Only reason that I was not greeted was because they were busy finishing up on the cars in front of me which is perfectly fine. I would rather have fast service over the greeting and telling me that it will be a few minutes.

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Superb custom service. Guys were friendly, happy, and very efficient. Great experience in every way. I will be back and tell eve ...

Superb custom service. Guys were friendly, happy, and very efficient. Great experience in every way. I will be back and tell everyone how great they are.

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I always receive the best services when I come to this establishment. Even if there is a line, the guys still get you in and out ...

I always receive the best services when I come to this establishment. Even if there is a line, the guys still get you in and out quickly. I must admit looking at Nick is not the bad either.

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We always keep coming back. Great employees, service and product.

We always keep coming back. Great employees, service and product.

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Prompt service

Prompt service

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I had an overall great experience getting my oil changed. The crew was friendly, courteous and efficient.

I had an overall great experience getting my oil changed. The crew was friendly, courteous and efficient.

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Professional and personable! Loved that the most.

Professional and personable! Loved that the most.

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Ease of service and recollection of vehicle in database. Parts always in stock.

Ease of service and recollection of vehicle in database. Parts always in stock.

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The guys are good nice and fast.

The guys are good nice and fast.

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as always the guys do a great job.Nick,Matt and Elija did the oil change and the other services.

as always the guys do a great job.Nick,Matt and Elija did the oil change and the other services.

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The fast service and knowledge was unmatched.

The fast service and knowledge was unmatched.

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Everyone is very knowledgeable, friendly and efficient. We always receive first class service and highly recommend them.

Everyone is very knowledgeable, friendly and efficient. We always receive first class service and highly recommend them.

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Nick and the team were fast, courteous, and non-pressuring. Great team of guys.

Nick and the team were fast, courteous, and non-pressuring. Great team of guys.

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The guys are very friendly, thorough and very efficient

The guys are very friendly, thorough and very efficient

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I use this location and plan on using it in the future

I use this location and plan on using it in the future

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Everytime I go I can expect fast service, great friendly people who are knowledgeable and professional. Prices are awesome. I Am ...

Everytime I go I can expect fast service, great friendly people who are knowledgeable and professional. Prices are awesome. I Am always in a rush and on the go , the fact that I can just stop by and get top ups on fluids and my oil changed in less then 10 minutes works so well for me .

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I was in and out within 20 minutes. Everyone was professional and the price was fair. So much better than I anticipated.

I was in and out within 20 minutes. Everyone was professional and the price was fair. So much better than I anticipated.

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I was Very happy with my service at Valvoline. This was my first time there, they came highly recommended by my daughter. I will ...

I was Very happy with my service at Valvoline. This was my first time there, they came highly recommended by my daughter. I will certainly be going back for my next oil change.

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Friendly staff, explained what they were doing, reminded me of top off service

Friendly staff, explained what they were doing, reminded me of top off service

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I wouldn’t go anywhere else! They are courteous fast and explain everything they are doing and never pressure me I trust them c ...

I wouldn’t go anywhere else! They are courteous fast and explain everything they are doing and never pressure me I trust them completely Thanks

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I have been visiting this same location for many years. Some of the same guys are still there and they are always nice and alway ...

I have been visiting this same location for many years. Some of the same guys are still there and they are always nice and always fast. I appreciate that.

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Courteous friendly and efficient!!! Could not ask for more or better service.

Courteous friendly and efficient!!! Could not ask for more or better service.

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d idnt have to wait long for service and they was very professional about they job

d idnt have to wait long for service and they was very professional about they job

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I always have a problem with these coupon but here you guys are again sending me a survey that my local Valvoline won't except

I always have a problem with these coupon but here you guys are again sending me a survey that my local Valvoline won't except

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Ive been going here for years..always have great service!!

Ive been going here for years..always have great service!!

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Very rude staff. Barked orders at me. Not cordial at all

Very rude staff. Barked orders at me. Not cordial at all

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They are always very fast and friendly and answer any questions I have.

They are always very fast and friendly and answer any questions I have.

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All employees are very professional

All employees are very professional

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They were quick and all work together to get the job done.

They were quick and all work together to get the job done.

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Quick, efficient and thorough.

Quick, efficient and thorough.

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The display teamwork they are knowledgeable, and very professional.

The display teamwork they are knowledgeable, and very professional.

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Because I could've been more informed about what he was doing

Because I could've been more informed about what he was doing

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Fast, efficient and friendly.

Fast, efficient and friendly.

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The employees always so friendly and helpful and always make sure I'm satisfied and no about the top off service.

The employees always so friendly and helpful and always make sure I'm satisfied and no about the top off service.

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Every time I come here it is quick in and quick out no issues and they are very professional

Every time I come here it is quick in and quick out no issues and they are very professional

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Ease of service.

Ease of service.

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I was not feeling good and had just picked my kids up from school and had kept forgetting to get my oil changed. I remembered we ...

I was not feeling good and had just picked my kids up from school and had kept forgetting to get my oil changed. I remembered we had a valvoline and was relieved ha. It took less then 15 minutes and my girls didn’t have to get out the car. It was perfect and now i don’t have to worry about it for a few months!

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They were waiting to start in car Their was no waiting on my part

They were waiting to start in car Their was no waiting on my part

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There was an issue with the computer systems where they were not able to properly load the transactions being done, therefore ca ...

There was an issue with the computer systems where they were not able to properly load the transactions being done, therefore causing me to have to wait due to the fact that they had already preformed the services.The staff was sincerely apologetic and to show their concern for my wait, they graciously gave me a discount on my bill for services rendered; which I greatly appreciated.

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Your guys are very swift, courteous, friendly,knowledgeable of their task and great as a team

Your guys are very swift, courteous, friendly,knowledgeable of their task and great as a team

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They are a great team!

They are a great team!

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Very efficient and courteous

Very efficient and courteous

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The Guys were very nice and they work as a team.

The Guys were very nice and they work as a team.

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Fast service. Able to stay in car while service was complete

Fast service. Able to stay in car while service was complete

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Its very convenient the guy are great and they try to get u in and out

Its very convenient the guy are great and they try to get u in and out

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This was my first visit to a Valvoline facility. Totally a great experience.

This was my first visit to a Valvoline facility. Totally a great experience.

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very nice staff

very nice staff

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Fast and professional service

Fast and professional service

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Just felt like I was the next in line. Tire pressure was claimed to be at car standards but they were all over the board

Just felt like I was the next in line. Tire pressure was claimed to be at car standards but they were all over the board

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Fast and prompt

Fast and prompt

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It was quick and professional

It was quick and professional

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quick service convincing staff

quick service convincing staff

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Everyone was great

Everyone was great

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Love the quickness

Love the quickness

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I was in a hurry after working all day, and had my tired 5 year old and sleeping baby in the car. I was helped IMMEDIATELY, reco ...

I was in a hurry after working all day, and had my tired 5 year old and sleeping baby in the car. I was helped IMMEDIATELY, recommmended services and then reassured that the services weren’t pressing until a higher mileage. The guys were friendly, kind and very quick! It was so appreciated!

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Service was very quick and professional. Didn't even have to get out of my car

Service was very quick and professional. Didn't even have to get out of my car

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It was quick and the customer service representative was super friendly and helpful. He even helped me find an alert on my car ...

It was quick and the customer service representative was super friendly and helpful. He even helped me find an alert on my car to warn me of my next oil change.

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Been using them for a long time and do a very good job oil change

Been using them for a long time and do a very good job oil change

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No comment

No comment

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I parked expecting a long wait, but the

I parked expecting a long wait, but the

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I was highly satisfied

I was highly satisfied

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Mason is very good

Mason is very good

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Find the pricing a little high.

Find the pricing a little high.

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No reason

No reason

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I was surprised that I did not have to wait at all.

I was surprised that I did not have to wait at all.

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Fast friendly service

Fast friendly service

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Courteous staff, and efficient/quick service

Courteous staff, and efficient/quick service

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The staff was friendly, honest and fast.

The staff was friendly, honest and fast.

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they were friendly know their jobs and fast

they were friendly know their jobs and fast

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great and friendly staff

great and friendly staff

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All the technicians are friendly and professional. They were fast and did the job.

All the technicians are friendly and professional. They were fast and did the job.

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I have been taking our cars to Valvoline for several years. The staff keep getting better and better. My last visit was the mo ...

I have been taking our cars to Valvoline for several years. The staff keep getting better and better. My last visit was the most efficient yet. I just don't know how they can get better.

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Great Customer service and Service

Great Customer service and Service

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I only had to wait because I arrived before you all opened. You guys are so nice and always get me in and out. This is the only ...

I only had to wait because I arrived before you all opened. You guys are so nice and always get me in and out. This is the only place I will go for an oil change.

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The expertise, and staff was great.

The expertise, and staff was great.

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Knowledgeable, friendly staff all around. Very fast service.

Knowledgeable, friendly staff all around. Very fast service.

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Courteous , professional staff. Extremely focused and efficient workers . The service area was very organized , clean and the st ...

Courteous , professional staff. Extremely focused and efficient workers . The service area was very organized , clean and the staff used it to provide impeccable service .

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They did not do anything ordinary.

They did not do anything ordinary.

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Tom Jenkins and his staff are very professional and very efficient. They answered all my questions. The performed an additiona ...

Tom Jenkins and his staff are very professional and very efficient. They answered all my questions. The performed an additional service of replacing a burned out tail light bulb at no charge. The Valvoline oil change is a value and excellent experience. I will not go anywhere else to have this maintenance done.

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The staff is always so friendly and I’m always out quickly.

The staff is always so friendly and I’m always out quickly.

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Always have a favorable experience!!

Always have a favorable experience!!

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I was in and out in what felt like 3 minutes. It was amazing how smoothly multiple people worked on my vehicle. I never once fel ...

I was in and out in what felt like 3 minutes. It was amazing how smoothly multiple people worked on my vehicle. I never once felt overwhelmed. The guy at the register spoke very clearly and calmly gave me instructions.

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This is the only oil we will use. We travel an hour and a half for Valvoline. Will be happy when new franchises are built clos ...

This is the only oil we will use. We travel an hour and a half for Valvoline. Will be happy when new franchises are built closer to us in North Charleston, SC.

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They are very good!

They are very good!

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I come from Bluffton because I consistently get efficient quality service.

I come from Bluffton because I consistently get efficient quality service.

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Fast, easy, no nonsense!

Fast, easy, no nonsense!

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Short wait while others were getting an oil change, friendly staff and short wait while my oil was changed. Always told of recom ...

Short wait while others were getting an oil change, friendly staff and short wait while my oil was changed. Always told of recommended services but not forced upon me to get done. Having 3 kids with me and being able to get my oil changed within 15 minutes and not even having to get out of the car is the BEST. Super thankful for Valvoline Instant oil change. You guys are the best!

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Good attitude by employees

Good attitude by employees

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Entire staff is extremely knowledgeable about mechanics in general. I love the fact that I can send my wife (that knows nothing ...

Entire staff is extremely knowledgeable about mechanics in general. I love the fact that I can send my wife (that knows nothing about mechanics) up there and I don’t have to worry about a thing. If anything is recommended they have my wife call me on the spot or simply leave a note on the receipt so we can address it at a later date.. Also, I don’t know his last name but.. NICK IS THE ROCKSTAR OF VALVOLINE!!!! He’s located at the Beaufort, Sc store..

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I was told that they were going to change a light.

I was told that they were going to change a light.

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very good personel and very prompt

very good personel and very prompt

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Your technicians were fast, knowledgeable, and VERY courteous. They answered all my questions, and made me feel welcome on my fi ...

Your technicians were fast, knowledgeable, and VERY courteous. They answered all my questions, and made me feel welcome on my first visit. It was a joy~

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Staff always pleasant and courteous and always answers all my questions honestly.

Staff always pleasant and courteous and always answers all my questions honestly.

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Price of the oil change seems high

Price of the oil change seems high

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Always pleased with service as well as products.

Always pleased with service as well as products.

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The staff has always been excellent since I have been going there..this is the reason I keep returning...

The staff has always been excellent since I have been going there..this is the reason I keep returning...

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They are very fast when getting your oil change

They are very fast when getting your oil change

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fast service.

fast service.

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everyone knows me and know what I like. Never questioned them. Fast and so nice.

everyone knows me and know what I like. Never questioned them. Fast and so nice.

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Very friendly and welcoming employees!

Very friendly and welcoming employees!

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Everything mentioned

Everything mentioned

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They were extremely nice and professional.Will definitely return.

They were extremely nice and professional.Will definitely return.

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Very efficient

Very efficient

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The price seemed high for the service. I can get an oil change plus tire rotation for $40 at the dealer. I would have to schedul ...

The price seemed high for the service. I can get an oil change plus tire rotation for $40 at the dealer. I would have to schedule it and wait for 45 minutes. Is my time worth the extra cost becomes the deciding factor.

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It was fast

It was fast

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Great friendly service

Great friendly service

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Everyone was very friendly and did not pressure me into buying anything unnecessary. They recommended a couple of things and wh ...

Everyone was very friendly and did not pressure me into buying anything unnecessary. They recommended a couple of things and when I only chose to do one, they did not try to guilt me into anything else. The service was quick and the people were friendly. I will definitely use them for my next oil change.

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Had my car for 5 years always had my oil change here and the magic always kept my car going lol

Had my car for 5 years always had my oil change here and the magic always kept my car going lol

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The Guys That Wirk There Are So Cool And Nice.👍🏾👍🏾💯💯

The Guys That Wirk There Are So Cool And Nice.👍🏾👍🏾💯💯

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I didn’t have to wait a long time for service. I was allowed to wait in my vehicle during the oil change and was greeted by staf ...

I didn’t have to wait a long time for service. I was allowed to wait in my vehicle during the oil change and was greeted by staff members warmly.

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They know my car, are priced fairly, are friendly, and are always quick. I went the day before a holiday in extremely hot weat ...

They know my car, are priced fairly, are friendly, and are always quick. I went the day before a holiday in extremely hot weather. All bays were open with three or four cars in line. Despite the temperature being in the high 90’s, they were friendly and efficient.

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My mother is the one who took my car in to get the oil changed, she said the staff was very friendly/kind. They had cars in both ...

My mother is the one who took my car in to get the oil changed, she said the staff was very friendly/kind. They had cars in both lanes getting extra work done but still got her in, in less than 5 minutes! I've been here before myself and highly recommend it to anyone! Don't plan on going anywhere else! Amazing staff and service. Thank you all so much!

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fast and courteous, good people

fast and courteous, good people

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The whole staff that day helped with servicing my vehicle. Each of the technicians did they part. Excellent customer service and ...

The whole staff that day helped with servicing my vehicle. Each of the technicians did they part. Excellent customer service and assistance.

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Good service

Good service

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It was clean and attendants very pleasant. It was a Friday afternoon , very hot and they were very efficient.

It was clean and attendants very pleasant. It was a Friday afternoon , very hot and they were very efficient.

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The team of people were fast, experienced, and communicative with me-they showed me the oil and the air filters! Appreciated the ...

The team of people were fast, experienced, and communicative with me-they showed me the oil and the air filters! Appreciated the customer service

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The entire crew serviced my vehicle like a well-wpiled NASCAR pit crew. I was in and out in no more than 15 minutes and truthful ...

The entire crew serviced my vehicle like a well-wpiled NASCAR pit crew. I was in and out in no more than 15 minutes and truthfully I wouldn't be surprised to find out it was 12 minutes or less. Great job.The entire experience restored my faith in Valvoline, which had been slipping to do several bad experiences at my normal Valvoline.

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I have never been to an oil change center where you didn't have to get out of the car. And it was faster than any other place in ...

I have never been to an oil change center where you didn't have to get out of the car. And it was faster than any other place in town. The price was a little high but I guess we all have to pay for convenience. Overall a good experience.

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Well done in and out in 20 minutes. Good well trained staff.

Well done in and out in 20 minutes. Good well trained staff.

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Easy experience

Easy experience

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Very friendly.

Very friendly.

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I usually plan a couple hours waiting time when I go to get an oil change. I was extremely surprised at the quickness it all hap ...

I usually plan a couple hours waiting time when I go to get an oil change. I was extremely surprised at the quickness it all happened. Happily more than satisfied. Will definitely make this our regular oil change go to from now on.

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Professional uniformed staff, very clean facility, excellent level of communicatiom

Professional uniformed staff, very clean facility, excellent level of communicatiom

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they are very [rofeesional,knowledgeable, and friendly. Tom, Nick, Elisha,Cody et.al. are great guys

they are very [rofeesional,knowledgeable, and friendly. Tom, Nick, Elisha,Cody et.al. are great guys

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Friendly, fast, efficient service staff

Friendly, fast, efficient service staff

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Love the quick and courteous service. Staff are so friendly and even gave my dogs treats.

Love the quick and courteous service. Staff are so friendly and even gave my dogs treats.

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Said to me twice that I should, “really replace air filter.” From look of the air filter, I felt no need for the service. Then t ...

Said to me twice that I should, “really replace air filter.” From look of the air filter, I felt no need for the service. Then to find out it was $24 for a $4 filter.

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The guys at the Beaufort location are excellent. Great team!

The guys at the Beaufort location are excellent. Great team!

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Great Crew!!!!

Great Crew!!!!

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No problem

No problem

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The Whole Staff Worked Together 2 Get Me In & Out 10 Mins Top.... Wonderful Service

The Whole Staff Worked Together 2 Get Me In & Out 10 Mins Top.... Wonderful Service

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Quick, courteous and fairly priced.

Quick, courteous and fairly priced.

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Technocians were knowledgeable, professional and courteous.

Technocians were knowledgeable, professional and courteous.

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Excellent service

Excellent service

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I liked the way I was able to see the system checks, lights, etc.

I liked the way I was able to see the system checks, lights, etc.

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It was the fastest oil change I've ever had, when at other Valvoline locations. Very friendly people

It was the fastest oil change I've ever had, when at other Valvoline locations. Very friendly people

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They were quick but thorough at the same time. I only came for an oil change, but they realized my windshield wipers wouldn’t sp ...

They were quick but thorough at the same time. I only came for an oil change, but they realized my windshield wipers wouldn’t spray. They spent 5-10 min trying to fix it. Nice and polite. Excelled in customer service! Already recommended to a friend.

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Great staff, clean fast oil change

Great staff, clean fast oil change

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Very friendly staff, and quick and easy. A little pricey, but not too bad.

Very friendly staff, and quick and easy. A little pricey, but not too bad.

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Staff very courteous and professional. Everything was explained. The staff showed me what they did/found. Very nice men.

Staff very courteous and professional. Everything was explained. The staff showed me what they did/found. Very nice men.

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Very professional and always seem to do a great job in a very friendly and efficient manner. Even the up sells are creatively do ...

Very professional and always seem to do a great job in a very friendly and efficient manner. Even the up sells are creatively done in a tasteful manner.

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Very quick and efficient and no wait

Very quick and efficient and no wait

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THEY WERE ABLE TO TAKE ME IN QUICKLY WITHOUT AN APPT.

THEY WERE ABLE TO TAKE ME IN QUICKLY WITHOUT AN APPT.

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I was in and out in less than 10 minutes... it was AWESOME!!!!

I was in and out in less than 10 minutes... it was AWESOME!!!!

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I'm always highly satisfied, but on this particular visit the techs identified the reason my low tire pressure dash light wouldn ...

I'm always highly satisfied, but on this particular visit the techs identified the reason my low tire pressure dash light wouldn't go off - my spare tire was 5 lbs low - they filled it up, the (highly annoying) light went off... Who knew?! They did. And I won't go anywhere else.

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very goo

very goo

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I have been coming here for 3 months now and i really love the service that I get each time..fast and friendly

I have been coming here for 3 months now and i really love the service that I get each time..fast and friendly

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all well and fast

all well and fast

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Always a pleasant visit

Always a pleasant visit

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All employees were super friendly and knowledgeable. I was in and out within 20 mins which includes wait time.

All employees were super friendly and knowledgeable. I was in and out within 20 mins which includes wait time.

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I received an email stating 15% discount off the total value and they only gave me $10.00 off the total price for an oil change ...

I received an email stating 15% discount off the total value and they only gave me $10.00 off the total price for an oil change and radiator flush. This is not the first time this has happened to me.

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Always friendly!!!! I love The staff at Valvoline.

Always friendly!!!! I love The staff at Valvoline.

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very professional

very professional

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I was impressed with the quick and proficient service we received. I normally have to wait an hour or longer for service on my ...

I was impressed with the quick and proficient service we received. I normally have to wait an hour or longer for service on my car, and was only there for roughly 10 minuets. The staff was very friendly and shared everything that was being completed on my vehicle. I will definitely be back.

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Fast and easy service! My first time going, and so glad I tried it. The guys working were so nice.

Fast and easy service! My first time going, and so glad I tried it. The guys working were so nice.

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Everyone was friendly, fast and efficient. Love that I can just pull in, sit in my car and have the work done that I requested. ...

Everyone was friendly, fast and efficient. Love that I can just pull in, sit in my car and have the work done that I requested. Also pleased with the pricing.

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The staff was very friendly, professional and fast.

The staff was very friendly, professional and fast.

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It was quick , the workers were all working together had great communication that was able to get the job done effectively and f ...

It was quick , the workers were all working together had great communication that was able to get the job done effectively and fast. Hey were helpful and polite. Professional and the prices are great ! Extremely satisfied.

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Off and On, for many years I have had my vehicles service at the Beaufort, SC Valvoline. Nick always make sure that we are take ...

Off and On, for many years I have had my vehicles service at the Beaufort, SC Valvoline. Nick always make sure that we are taken care. Very kind, courteous, and answers my questions thoroughly.

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Love that I can just sit in my car and it is so quick.

Love that I can just sit in my car and it is so quick.

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QUICK AND PROFESSIONAL.

QUICK AND PROFESSIONAL.

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Always fast, courteous, and pricing is always fair .

Always fast, courteous, and pricing is always fair .

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Nice and professional staff. Will have alll my vehicle oil changes done here. 5 vehicles

Nice and professional staff. Will have alll my vehicle oil changes done here. 5 vehicles

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The price appears to be rather high

The price appears to be rather high

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Great quick service! Guys were super nice and very informative! I have recommended them to people already and will continue to d ...

Great quick service! Guys were super nice and very informative! I have recommended them to people already and will continue to do so!

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I have been visiting Valvoline for many years now and I can't recall ever having any problems or having to wait for service. I ...

I have been visiting Valvoline for many years now and I can't recall ever having any problems or having to wait for service. I have always been treated in a professional friendly manner and service has always been outstanding. I think you have a great group of guys there with a manager that makes sure everything runs smoothly and efficiently.

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To be a group of men, the customer service is always awesome. Thanks

To be a group of men, the customer service is always awesome. Thanks