RECENT REVIEWS
Chazz L.
1/11/2026
5.0 out of 5.0
The people who serviced my car were just awesome. They deserve a raise because it’s not very often anymore that you see people enjoying what they do and doing whatever they’re doing to the best of their ability. They take pride in their work and it showed. I can service my vehicle myself but I would still come back to the shop on 41st street in Sioux Falls because it was such a great experience
Lindsey K.
1/2/2026
1.0 out of 5.0
After waiting over an hour for my oil change, I finally had it done...only to return a few hours later (and wait another 45 minutes) because they didn't properly secure my skid plate and it was dragging on the ground. They eventually fixed it, defending that no significant damage was done, but refused to give any form of reimbursement or refund. I understand that mistakes happen, especially on busy days, but mistakes seem to be the commonplace place in my experience with Valvoline with little to no pathway to make up for the inconvenience.
Kayla J.
1/2/2026
1.0 out of 5.0
Almost an hr wait moved me in line and still waiting! 15 min my ass!!!
Valvoline Instant Oil Change
Thank you for reaching out, Kayla Jean. We apologize that your wait was longer than expected. We follow a first-come, first-serve order. If one lane is moving faster than another, our team should ask for a lane change to accommodate the longest waiting customer first. I hate to hear this wasn't your experience. We would be happy to help review your visit. Email us at CCsocial@valvoline.com with your vehicle's VIN and reference #SM203098 in the subject line, so we can help!
- Hazel
VIOC Social Media Team
