Welcome to the 9Th Avenue Se store! Ellanora Hettich, Manager
163 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
| Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
AIR CONDITIONING
SERVICE
TIRE
ROTATION
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
SERPENTINE BELT
REPLACEMENT
AIR CONDITIONING
SERVICE
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Andrew H
Speed, quality, and friendliness
Speed, quality, and friendliness
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Major
Service guys were great!
Service guys were great!
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Michele
Ellanora was my attendant. She is always very complete, professional and knowledgeable, and is very friendly. Ellanora is a huge ...
Ellanora was my attendant. She is always very complete, professional and knowledgeable, and is very friendly. Ellanora is a huge asset to Valvoline! Alan was the other attendant and he was very friendly and professional. I have been coming to this Valvoline for many years and am always impressed with the level of service I receive. Thank you and keep doing what you're doing folks!
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Valv4life
We were in a hurry and the team got us in and out super fast without sacrificing customer service or quality.
We were in a hurry and the team got us in and out super fast without sacrificing customer service or quality.
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Windy hill ranch
Its always a good and easy experience.
Its always a good and easy experience.
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Heysd
There is a lot of cursing/swearing while working on oil change
There is a lot of cursing/swearing while working on oil change
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John H.
Employees are very professional & efficient. Service bay area is always clean & well arranged. Employees are also friendly & kno ...
Employees are very professional & efficient. Service bay area is always clean & well arranged. Employees are also friendly & knowledgeable. I have visited this business for years.
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Freddy mac
Great and prompt service
Great and prompt service
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Anonymous
I trust this specific place with my vehicle especially the workers
I trust this specific place with my vehicle especially the workers
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Robin F
I always get my oil done here they are fast friendly knowledgeable courteous they are the absolute best
I always get my oil done here they are fast friendly knowledgeable courteous they are the absolute best
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dcanku
Just because I had to ask them whether or not they put synthetic oil in my car. Normally they ask if I am sticking with synthet ...
Just because I had to ask them whether or not they put synthetic oil in my car. Normally they ask if I am sticking with synthetic.
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SisWatFar
It was ok visit
It was ok visit
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SE
Staff was friendly and courteous, very open and honest about the process.
Staff was friendly and courteous, very open and honest about the process.
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SarahR
It was fast and easy and the workers are super friendly.
It was fast and easy and the workers are super friendly.
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KB
The staff was friendly and service was prompt.
The staff was friendly and service was prompt.
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Jmac
I always get quality service. The staff is friendly and knowledgeable.
I always get quality service. The staff is friendly and knowledgeable.
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Heather P
This trip took less than 30 minutes total and everyone was friendly!
This trip took less than 30 minutes total and everyone was friendly!
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Cindy D
Polite, fast.
Polite, fast.
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Taylor G.
The service was very good and employees were kind. Awesome problem solving and helpfulness.
The service was very good and employees were kind. Awesome problem solving and helpfulness.
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CH
Quick, business like service. Not overly friendly, but just right.
Quick, business like service. Not overly friendly, but just right.
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NAN c
I am never disappointed and love that i don't have to worry about checking all the maintenance myself i know its done at oil cha ...
I am never disappointed and love that i don't have to worry about checking all the maintenance myself i know its done at oil change :)
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freddy
Everything was great except I see that my car has about 125000 miles and on the invoice it says I have 164000. It does not make ...
Everything was great except I see that my car has about 125000 miles and on the invoice it says I have 164000. It does not make any sense.
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curtis w
excellent service and great staff
excellent service and great staff
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dijon127
We go to Valvoline in Watertown Sd. for all our oil changes. We keep going back because of Ellie, I believe she is the manager. ...
We go to Valvoline in Watertown Sd. for all our oil changes. We keep going back because of Ellie, I believe she is the manager. She's always on top of things, efficient & friendly. Can't begin to tell you what a valuable employee she is for Valvoline
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Jennifer J
The customer service from these people were absolutely amazing. They talked me through everything and made me very comfortable. ...
The customer service from these people were absolutely amazing. They talked me through everything and made me very comfortable. My family and I will definitely be returning.
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Theypartydj
Friendly and familiar faces
Friendly and familiar faces
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SUzie E
Our guy was very polite and quick and knowledgable. He even checked one of our door locks for us. The staff at the Watertown SD ...
Our guy was very polite and quick and knowledgable. He even checked one of our door locks for us. The staff at the Watertown SD location are the best!!!
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Lorrie H
They were fast, knowledgeable, and courteous! Place was very orderly and clean.
They were fast, knowledgeable, and courteous! Place was very orderly and clean.
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Anonymous
The employees wrere very friendly and helpful.I have gone there for years and would not consider going someplace else!
The employees wrere very friendly and helpful.I have gone there for years and would not consider going someplace else!
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HS
The person helping me didn't seem too knowledgeable about services he was saying I needed but another guy explained it to me. Th ...
The person helping me didn't seem too knowledgeable about services he was saying I needed but another guy explained it to me. The other guy was also asking about changing my cabin filter and they didn't even have the filter in stock
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Larry K
Very efficient, knowledgeable.
Very efficient, knowledgeable.
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Brent K
Very knowledgeable staff that knew exactly what they were doing. The upgraded payment system was much easier to use also.
Very knowledgeable staff that knew exactly what they were doing. The upgraded payment system was much easier to use also.
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Wade J
Was quick. They were on point.
Was quick. They were on point.
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Jason
Good service and friendly for first time. Helpful.
Good service and friendly for first time. Helpful.
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JC
Good service with experienced staff
Good service with experienced staff
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Thompson
The Staff was very friendly and courteous and explained everything to me in a nicely manner. And when I had a question about a p ...
The Staff was very friendly and courteous and explained everything to me in a nicely manner. And when I had a question about a problem I had the guy that was helping me explained everything to me to where I understood him and showed me where the problem was and gave me some good advice on what to do and where to get the stuff for it. 👍🏽
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M.Mon
They barely talked to me...no one was friendly at all and it seemed more expensive then usual. I will not go back there. There w ...
They barely talked to me...no one was friendly at all and it seemed more expensive then usual. I will not go back there. There was a female the last time I went and she was super friendly
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Veronica L.
very prompt and efficient . Had answers for my questions. I am a repeat customer and this time I was there with a different vehi ...
very prompt and efficient . Had answers for my questions. I am a repeat customer and this time I was there with a different vehicle. Noticed when I got home that the customers name was that of the previous owner. Will get this corrected next time I go in. This is my only complaint about my visit. But I am a very happy repeat customer at this service station.
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Duane W.
Quick Service
Quick Service
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Erin M.
Didn’t show me everything that they did like the air filter
Didn’t show me everything that they did like the air filter
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chad c
being a first time user i was very impressed by there attention to everything. got in right away and had the full attention of t ...
being a first time user i was very impressed by there attention to everything. got in right away and had the full attention of the 3 staff members there.
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Kt
Easy fast no long wait everything happens in front of you
Easy fast no long wait everything happens in front of you
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Primetime
Friendly staff who work quickly to get back on the road.
Friendly staff who work quickly to get back on the road.
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Mike from Watertown
The staff was fast and friendly. They didn't try to sell me things I didn't need. Plus free car wash. What more could I ask for. ...
The staff was fast and friendly. They didn't try to sell me things I didn't need. Plus free car wash. What more could I ask for.😊
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Dee N,
The ownership is highly professional and friendly. The staff is well trained and appears to be consistent.
The ownership is highly professional and friendly. The staff is well trained and appears to be consistent.
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Kandace reis
Ellie is always a pleasure to work with, i feel like i go see my friends there, friendly staff
Ellie is always a pleasure to work with, i feel like i go see my friends there, friendly staff
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Mary F
The staff is very friendly and explain what they are doing.This is the only place I get my oil changed. They are very thorough a ...
The staff is very friendly and explain what they are doing.This is the only place I get my oil changed. They are very thorough about checking all areas of the car
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Bill M
Dint try sell me anything just did the job an gone
Dint try sell me anything just did the job an gone
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Walkdadog
I only needed a headlight and the staff took care of it in just a few minutes.
I only needed a headlight and the staff took care of it in just a few minutes.
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KP
I got the service I requested, manager answered all my questions, no "extra" sales attempted, rest room was clean. Just overall ...
I got the service I requested, manager answered all my questions, no "extra" sales attempted, rest room was clean. Just overall a good experience today.
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larry g
very fast service and friendly staff good price and car wash
very fast service and friendly staff good price and car wash
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dijon127
Ellie is always a pleasure to work with! Very professional. Makes us feel like we are part of the Valvoline family
Ellie is always a pleasure to work with! Very professional. Makes us feel like we are part of the Valvoline family
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LindaC
Was satisfied with everything
Was satisfied with everything
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Jeff B
Hard to “highly” satisfy me
Hard to “highly” satisfy me
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Mark D.
VERY fast and friendly service. I was in and out within 15 minutes. The staff moved with a sense of urgency, but I still felt th ...
VERY fast and friendly service. I was in and out within 15 minutes. The staff moved with a sense of urgency, but I still felt they were competent in what they were doing.
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Disappointed
Recently received a $10 Off coupon thru email because we had been in several weeks ago with a different vehicle needing oil chan ...
Recently received a $10 Off coupon thru email because we had been in several weeks ago with a different vehicle needing oil change. This Valvoline store would not honor that $10 Off coupon. We have been going to this store for oil changes for several years. We have 2 vehicles we take there. Thought it was not good Customer Service not to Honor the $10 off coupon
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Robert
Price a bit high
Price a bit high
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kathy tesch
the lady that was in charge was great
the lady that was in charge was great
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JERRY
The service was satisfactory and staff were personable. I have been going to Valvoline for years and am still waiting for you to ...
The service was satisfactory and staff were personable. I have been going to Valvoline for years and am still waiting for you to post coupons you send me with up to date technology and use scan-able bar codes on your coupons. Get with it many times people change oil on the spur of the moment haven't printed on the coupons. I know you want the visits we make to Valvoline as easy and convenient as you can and this is one area you have missed out on.
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Renee O
Very professional...Used first name which personalized the visit! All around GREAT SERVICE!
Very professional...Used first name which personalized the visit! All around GREAT SERVICE!
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PaulC
Good crew of people. And very nice and professional.
Good crew of people. And very nice and professional.
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Anonymous
It was quick service no pressure for additional services
It was quick service no pressure for additional services
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Olivia
The service was great and it was also fast!
The service was great and it was also fast!
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Hollander
They got us in and out. They are very good doing there job and my wife know the manger there she is related to the manger
They got us in and out. They are very good doing there job and my wife know the manger there she is related to the manger
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S k
I was satisfied
I was satisfied
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Zac Z
They did a great job of explaining everything they did for the car.
They did a great job of explaining everything they did for the car.
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R.L.S.
I really haven't thought about it. I was very satisfied with not doing the oil change myself. The shop was clean and professiona ...
I really haven't thought about it. I was very satisfied with not doing the oil change myself. The shop was clean and professional. Everything I expect from a franchise.I appreciated the advice on things that need to be done. It still lacks personality. To me a little more customer interaction makes a place stand out.
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Anonymous
Ellie and Will have gone out of their way to help me out. They've earned my trust and loyalty.
Ellie and Will have gone out of their way to help me out. They've earned my trust and loyalty.
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Anonymous
They were out of the oil that I normally use.
They were out of the oil that I normally use.
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Randy burk
Always helpful and very friendly
Always helpful and very friendly
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Marv
Quick, easy access from Hwy. 212 , didn't have to make an appointment and wait.
Quick, easy access from Hwy. 212 , didn't have to make an appointment and wait.
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broadzilla
Waited outside. Had to ask which bay to enter. Was not greeted.
Waited outside. Had to ask which bay to enter. Was not greeted.
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Soccer
The waiting area was small with no amenities compared to other places I've used.
The waiting area was small with no amenities compared to other places I've used.
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Wayne n
I had a $12 coupon that said on it that could be used at any valvoline and the guy said no that's not ours can't use it. That wa ...
I had a $12 coupon that said on it that could be used at any valvoline and the guy said no that's not ours can't use it. That was the main reason I went there.
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Anonymous
very professional and fast service!!
very professional and fast service!!
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flo h
I have used vioc for about 20 years I am very satisfied
I have used vioc for about 20 years I am very satisfied
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Junie B.
I am an 86 year old woman - still driving with no trouble. I have been taking my cars to the same place for years. Many of the ...
I am an 86 year old woman - still driving with no trouble. I have been taking my cars to the same place for years. Many of them I know by their 1st name and this group is friendly, courteous and never hesitate to answer any silly questions this old woman has. I rate them a 10.
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dijon127
Our visits are always quick. Staff is always efficient & friendly. We believe it is do to Ellie the manager, she's on top of eve ...
Our visits are always quick. Staff is always efficient & friendly. We believe it is do to Ellie the manager, she's on top of everything.
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Rich
Very satisfied. Only reason won't probably come back to this location is I don't live there and normally use one in Fargo or wh ...
Very satisfied. Only reason won't probably come back to this location is I don't live there and normally use one in Fargo or where I am traveling
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Anonymous
Courtesy,speed ,and knowledge about what needs are
Courtesy,speed ,and knowledge about what needs are
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Kelley S
This was my 1st visit and I am kicking myself for not going sooner! The service was impeccable! The service team was polite, eff ...
This was my 1st visit and I am kicking myself for not going sooner! The service was impeccable! The service team was polite, efficient, well groomed and overall Awesome! I have already told several of my friends about my visit today & recommended they go. Very impressed! Thank you!
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Anonymous
Very kind and fast service
Very kind and fast service
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SUzie E
The employees are always super friendly and are saying out loud the checklist of things they are doing to make sure nothing is f ...
The employees are always super friendly and are saying out loud the checklist of things they are doing to make sure nothing is forgotten. The watertown,sd valvoline service center is the best one I have ever been to. I am always happy to get my oil changed there!!!
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Satisfied customer
Will and Ellie consistently go out of their way to assure that they have done all they can for their customers. I wouldn't go an ...
Will and Ellie consistently go out of their way to assure that they have done all they can for their customers. I wouldn't go anywhere else. They have treated me like I'm their only customer. Absolutely love Watertown Valvoline!
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Dennu
Tim is all ways willing to help and is friendly
Tim is all ways willing to help and is friendly
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Deb S
Always friendly and do a great job.
Always friendly and do a great job.
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PK
Great staff and the point of service person did a great job in handling all aspects of transaction.
Great staff and the point of service person did a great job in handling all aspects of transaction.
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Thad J
In and Out very quick!!
In and Out very quick!!
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Duane W
always friendly and efficient
always friendly and efficient
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Emily H.
Not today, but the last time I was there a worker asked me where I got my oil changed last because something was left unscrewed ...
Not today, but the last time I was there a worker asked me where I got my oil changed last because something was left unscrewed and it was really dangerous and I said this is the only place I have ever gotten my oil changed. He was quite mad and did not believe me. It was pretty irritating, but I came back anyways since valvoline is fast and had a better experience today; the guy wasn't there and everyone that worked there today was super polite.
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Rg1
The Watertown SD team is always friendly and they do a terrific job.
The Watertown SD team is always friendly and they do a terrific job.
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Tim M
Nice pleasant staff. I was in and out in under 10 minutes. Great Job!!
Nice pleasant staff. I was in and out in under 10 minutes. Great Job!!
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12345M
Quick and friendly service
Quick and friendly service
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TNVOL
quick in and out and courteous
quick in and out and courteous
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Anonymous
Just happy with the staff & the convenience of not having to do it myself.
Just happy with the staff & the convenience of not having to do it myself.
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Bryan
The mechanics were very friendly and knowledgeable and did the oil change very well and very quickly.
The mechanics were very friendly and knowledgeable and did the oil change very well and very quickly.
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HopM
All the staff were so friendly and helpful. The one woman service employee went above and beyond to help me out and I would like ...
All the staff were so friendly and helpful. The one woman service employee went above and beyond to help me out and I would like to recognize her as an outstanding employee.
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Doug M
I won a $40 cabin air filter in your contest and it was in stock! However, it only fits our brand new car. BUT, the manager ma ...
I won a $40 cabin air filter in your contest and it was in stock! However, it only fits our brand new car. BUT, the manager marked it to be installed free at a future date (when replacement is needed)
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Frank R.
Super fast service! I've been to a handful of different stations and this was by far the fastest. Excellent service!
Super fast service! I've been to a handful of different stations and this was by far the fastest. Excellent service!
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Anonymous
So nice and quick
So nice and quick
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Suzie E.
This is the best valvoline service center I have ever been to. I have been to a few in Minneapolis and the one in Willmar, but t ...
This is the best valvoline service center I have ever been to. I have been to a few in Minneapolis and the one in Willmar, but this one beats them all!!! The staff are always top notch and call out to double check things are tight or put back on the car. They are super fast and courteous. There have been other times I have had to wait because all stalls are full but even then the whole process is super fast. Very impressed with this Watertown, SD valvoline service center!!!
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Jim pommer
Always get good service and good product there. Could however blow out all the filters except the oil filter a couple times befo ...
Always get good service and good product there. Could however blow out all the filters except the oil filter a couple times before replacing new.
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GregW
I had never been to this Valvoline...first time customer. I have always had my car vacuumed and windows washed. did not realiz ...
I had never been to this Valvoline...first time customer. I have always had my car vacuumed and windows washed. did not realize that was not done here. The filter needed changed...I said go ahead as I seen a sign showing the price at 13.99. It was almost 25.00...I will never buy another one from you guys...that is an item I can put in myself and buy for half that price. I told the person 5w-30 and they put in 5w-20. I asked why 5w-20 and the guy said , "that is what you said" I did not...so he misunderstood me apparently. It was not a bad experience...I will go back...it was just not what I expected. I paid too much for this service. Is their not just a oil and lube with out all the "other stuff"?
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florida visitor.
we had our other vehicle serviced in englewood fl. valvoline, great service, trans. flush, checked all fluid levels including ti ...
we had our other vehicle serviced in englewood fl. valvoline, great service, trans. flush, checked all fluid levels including tires, even recommended we add new wiper fluid if traveling north as florida does not have alcohol in fluid due to climate, tires looked good, all checked for trip north.. had trans. flush at watertown s.d. valvoline, and believe me that is all they did. one guy did it, another did not know how, and the third thought all he had to do was run the cash register.. we will not be back to this one but will continue to use the one in englewood fl. from now on.. thank youl.
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BeckyQ
The guys were really quick and friendly.
The guys were really quick and friendly.
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Raells
Everyone did their job well. I was recommended various services at that time but declined.Your services are pricey. I use your ...
Everyone did their job well. I was recommended various services at that time but declined.Your services are pricey. I use your agency when I need an oil change but do not have the resources or tools needed to do one, so its the price I pay.
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john0279
i pulled in and immediately they knew what to do and went to work on my vehicle no questions just work and keep me in good sha ...
i pulled in and immediately they knew what to do and went to work on my vehicle no questions just work and keep me in good shape
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Dawn
Oil change was done very quickly, no appointment necessary. Very thorough & friendly...
Oil change was done very quickly, no appointment necessary. Very thorough & friendly...
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raboraider
very efficient
very efficient
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CARL F
I was in a hurry and the service was fast
I was in a hurry and the service was fast
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LD
Like I said they are always trying to sell more with the oil change. I specifically said I just want an oil change. I know the ...
Like I said they are always trying to sell more with the oil change. I specifically said I just want an oil change. I know they are just doing their jobs, but it is how I feel. Also, the prices have increased considerably since last visit. This time the total was 38.00. Thank You,
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Aing A
Quick, friendly, knowledgeable and got a free car wash
Quick, friendly, knowledgeable and got a free car wash
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Silverado
Very professional, communicated well and pointed out a few issues that needed to be taken care of.
Very professional, communicated well and pointed out a few issues that needed to be taken care of.
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Payne
I enjoyed the services with storm whom introduced himself very polite young man.
I enjoyed the services with storm whom introduced himself very polite young man.
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bethney
Got right in. Free car wssh-which I needed. Cane in and explained I probably should do a radiator flush cost and time todo it
Got right in. Free car wssh-which I needed. Cane in and explained I probably should do a radiator flush cost and time todo it
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Mamaof2awesomeboys9604
They were great. Nothing wrong...just never put highly satisfied because I believe there's always room for improvement. I apprec ...
They were great. Nothing wrong...just never put highly satisfied because I believe there's always room for improvement. I appreciate the opportunity to get a half off oil change but hate that I left my card at home!! Didn't get a new stamp :-(
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VanS
Been going there for years with no problems
Been going there for years with no problems
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Dee35
Didn't get what I needed to get down
Didn't get what I needed to get down
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Diane l
Ellie, at your Watertown Sd location is always very professional & pleasant..
Ellie, at your Watertown Sd location is always very professional & pleasant..
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Barb M.
Professional staff.
Professional staff.
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Sarina k.
I was pretty satisfied. I had to wait a little while this time but thats the only thing i can think of that wasnt highly satisfi ...
I was pretty satisfied. I had to wait a little while this time but thats the only thing i can think of that wasnt highly satisfied
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Lori R
staff was courteous and friendly. 3 employees helped as I was the only customer there which expedited the process tremendously
staff was courteous and friendly. 3 employees helped as I was the only customer there which expedited the process tremendously
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Doug M
No pressure to buy more. Quick & convenient.
No pressure to buy more. Quick & convenient.
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flo h
i like the effient that the employees get their job done
i like the effient that the employees get their job done
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NORMB
FAST SERVICE
FAST SERVICE
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cody
They have always given me first class friendly service!
They have always given me first class friendly service!
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S. Flute
Use to get a free car wash, that is not offered anymore.
Use to get a free car wash, that is not offered anymore.
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Brittany P.
I was very pleased with the quality of service received. He even went as far as to check for mice behind my glove box!
I was very pleased with the quality of service received. He even went as far as to check for mice behind my glove box!
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Amanda B
Guy was very knowledgable and fast.
Guy was very knowledgable and fast.
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fiance1029
I felt this treated with more respect. This time I felt the salesman did his job but wasn't pushy
I felt this treated with more respect. This time I felt the salesman did his job but wasn't pushy
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amber h
I didn't have to get out of my car.they always explain things to mebefore doing it
I didn't have to get out of my car.they always explain things to mebefore doing it
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Mike S
People are pleasant and helpful.
People are pleasant and helpful.
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Tim M.
Very friendly staff. You should pay them more to keep them there.
Very friendly staff. You should pay them more to keep them there.
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shpe
Very good staff. Took the time to explain services. Even introduced top and bottom guys. Very fast.
Very good staff. Took the time to explain services. Even introduced top and bottom guys. Very fast.
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Rick C.
The service itself was good, it is just the price of fuel or oil additives are quite high.
The service itself was good, it is just the price of fuel or oil additives are quite high.
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L.H.
It was as expected. I entered, did not have to leave the vehicle, received service quickly, and was done.
It was as expected. I entered, did not have to leave the vehicle, received service quickly, and was done.
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Dee35
Good service!
Good service!
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Julie H
I like only using Valvoline oil for my vehicles. I like the competence that your employee's show when taking care of my vehicles ...
I like only using Valvoline oil for my vehicles. I like the competence that your employee's show when taking care of my vehicles. Always quick and great price.
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Heather L
The staff is nice courteous and fast
The staff is nice courteous and fast
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TR
The staff wanted to know if I wanted to pay extra for deicer windshield fluid and asked how much and I said no put the regular s ...
The staff wanted to know if I wanted to pay extra for deicer windshield fluid and asked how much and I said no put the regular stuff in. Well I am not going to pay extra for windshield fluid. My complaint is that the regular fluid at no extra cost that they used freezes up and you can not use your windshield wiper fluid. This oil change cost 83.72 . For that much money you could top off the fluid with something that does not freeze in South Dakota. I like your place and staff but everybody has a point where too much is too much so I will be looking for a different place to go. I can not believe your company would put something in my vehicle that freezes in South Dakota.
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danny p
cleanliness friendly answers all questions asked no preasure
cleanliness friendly answers all questions asked no preasure
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KarenA
I totally trust the people that take care of my car. The manager must be really good because there is very little turn over and ...
I totally trust the people that take care of my car. The manager must be really good because there is very little turn over and I know who will be taking care of my car. That si probable the most important element in car care for me. I love the dedication of the crew in WatertownSouthDakota. I almost never go anywhere else.
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scottg
The staff is courteous and prompt
The staff is courteous and prompt
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chad c
staff was very thorough and professional. work was performed quickly
staff was very thorough and professional. work was performed quickly
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Tom F
I've been going there for a long time now and am happy with the service. However the price is getting higher all the time, and t ...
I've been going there for a long time now and am happy with the service. However the price is getting higher all the time, and they do like to push the additional services.
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MirandaD
I felt that I got good service/ product for a good price. It was great getting a punch card to get $5 at my next visits, and als ...
I felt that I got good service/ product for a good price. It was great getting a punch card to get $5 at my next visits, and also a free carwash! The drive through saved us a lot of time, they can change oil and check everything over much faster than my husband :)
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CHUCK S
very professional
very professional
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John R.
The staff at the Watertown VIOC are simply awesome. They have always provided top-notch service with care and concern for the cu ...
The staff at the Watertown VIOC are simply awesome. They have always provided top-notch service with care and concern for the customer. I appreciate how some of them know me by name when I come to the store. They take the time to do things right and to make certain I am satisfied. When my tire sensor started acting haywire while I was in the car wash, the staff had me pull back into a bay to re-calibrate it. I am more than pleased to recommend this place to anyone in need of an oil change!
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Duane W.
Friendliness
Friendliness
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Paul e.
Always s friendly greeting and quick turn around time.
Always s friendly greeting and quick turn around time.
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Marciea Allen
extremely educated staff, provides good quality and quick service. just doesn't seem enthused about being there. A smile would g ...
extremely educated staff, provides good quality and quick service. just doesn't seem enthused about being there. A smile would go along ways. For as often I am there servicing my two vehicles not one smile or recognition of name for as often and many years i'e been going. Me personally being a business owner the small things are appreciated and would leave your customers having a longer retention with valvoline.
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MJ
I love William and Ellie they are the best very friendly and knowledgeable they are the reason I keep going back!
I love William and Ellie they are the best very friendly and knowledgeable they are the reason I keep going back!
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john0279
personel very curtious quick to answer questions and very knowlegable
personel very curtious quick to answer questions and very knowlegable
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Penelope P
There is a young lady service tech there that is always upbeat and positive. she always makes me feel that she's glad I stopped ...
There is a young lady service tech there that is always upbeat and positive. she always makes me feel that she's glad I stopped and glad she could help. She stays on top of my service as well as going between other cars to check on that service too. I feel that shes making sure everything gets done and checked.
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Addison
It was just fine
It was just fine
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anonymous
because it was quick and they checked everything, while you watched and were very polite.
because it was quick and they checked everything, while you watched and were very polite.
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Aaron
I have been to many different valvolines in the past. This is the only one I have recommended because the prompt service, profes ...
I have been to many different valvolines in the past. This is the only one I have recommended because the prompt service, professionalism and overall experience. This location shows their professionalism unlike the aberdeen sd location. I manage sales people who are also graded on surveys and know how important it is to give top notch customer experiences. Kudos for a job well done
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v0145
quick friendly service like we were the only one who mattered
quick friendly service like we were the only one who mattered
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Marv S
The people a friendly,efficient and pleasant . They got car in serviced quickly and I was on my way. They had time to answer a ...
The people a friendly,efficient and pleasant . They got car in serviced quickly and I was on my way. They had time to answer a couple of questions- they are a good group.
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Dodge Ram
I have always received great service when I have gone to Valvoline. The workers are courteous and friendly. I'm not merely an ...
I have always received great service when I have gone to Valvoline. The workers are courteous and friendly. I'm not merely an "oil change," but rather a respected friend.
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Jeff
Just concerned on quality of oil received each time of service?
Just concerned on quality of oil received each time of service?
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anonymous
Staff was professional, friendly and thorough. Was impressed with the lady that was working...she was the kind of person I woul ...
Staff was professional, friendly and thorough. Was impressed with the lady that was working...she was the kind of person I would want working for my business
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anonymous
They know what they are doing!
They know what they are doing!
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Andrew H
Speed, quality, and friendliness
Speed, quality, and friendliness
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Major
Service guys were great!
Service guys were great!
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Michele
Ellanora was my attendant. She is always very complete, professional and knowledgeable, and is very friendly. Ellanora is a huge ...
Ellanora was my attendant. She is always very complete, professional and knowledgeable, and is very friendly. Ellanora is a huge asset to Valvoline! Alan was the other attendant and he was very friendly and professional. I have been coming to this Valvoline for many years and am always impressed with the level of service I receive. Thank you and keep doing what you're doing folks!
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Valv4life
We were in a hurry and the team got us in and out super fast without sacrificing customer service or quality.
We were in a hurry and the team got us in and out super fast without sacrificing customer service or quality.
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Windy hill ranch
Its always a good and easy experience.
Its always a good and easy experience.
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Heysd
There is a lot of cursing/swearing while working on oil change
There is a lot of cursing/swearing while working on oil change
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John H.
Employees are very professional & efficient. Service bay area is always clean & well arranged. Employees are also friendly & kno ...
Employees are very professional & efficient. Service bay area is always clean & well arranged. Employees are also friendly & knowledgeable. I have visited this business for years.
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Freddy mac
Great and prompt service
Great and prompt service
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Anonymous
I trust this specific place with my vehicle especially the workers
I trust this specific place with my vehicle especially the workers
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Robin F
I always get my oil done here they are fast friendly knowledgeable courteous they are the absolute best
I always get my oil done here they are fast friendly knowledgeable courteous they are the absolute best
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dcanku
Just because I had to ask them whether or not they put synthetic oil in my car. Normally they ask if I am sticking with synthet ...
Just because I had to ask them whether or not they put synthetic oil in my car. Normally they ask if I am sticking with synthetic.
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SisWatFar
It was ok visit
It was ok visit
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SE
Staff was friendly and courteous, very open and honest about the process.
Staff was friendly and courteous, very open and honest about the process.
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SarahR
It was fast and easy and the workers are super friendly.
It was fast and easy and the workers are super friendly.
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KB
The staff was friendly and service was prompt.
The staff was friendly and service was prompt.
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Jmac
I always get quality service. The staff is friendly and knowledgeable.
I always get quality service. The staff is friendly and knowledgeable.
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Heather P
This trip took less than 30 minutes total and everyone was friendly!
This trip took less than 30 minutes total and everyone was friendly!
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Cindy D
Polite, fast.
Polite, fast.
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Taylor G.
The service was very good and employees were kind. Awesome problem solving and helpfulness.
The service was very good and employees were kind. Awesome problem solving and helpfulness.
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CH
Quick, business like service. Not overly friendly, but just right.
Quick, business like service. Not overly friendly, but just right.
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NAN c
I am never disappointed and love that i don't have to worry about checking all the maintenance myself i know its done at oil cha ...
I am never disappointed and love that i don't have to worry about checking all the maintenance myself i know its done at oil change :)
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freddy
Everything was great except I see that my car has about 125000 miles and on the invoice it says I have 164000. It does not make ...
Everything was great except I see that my car has about 125000 miles and on the invoice it says I have 164000. It does not make any sense.
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curtis w
excellent service and great staff
excellent service and great staff
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dijon127
We go to Valvoline in Watertown Sd. for all our oil changes. We keep going back because of Ellie, I believe she is the manager. ...
We go to Valvoline in Watertown Sd. for all our oil changes. We keep going back because of Ellie, I believe she is the manager. She's always on top of things, efficient & friendly. Can't begin to tell you what a valuable employee she is for Valvoline
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Jennifer J
The customer service from these people were absolutely amazing. They talked me through everything and made me very comfortable. ...
The customer service from these people were absolutely amazing. They talked me through everything and made me very comfortable. My family and I will definitely be returning.
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Theypartydj
Friendly and familiar faces
Friendly and familiar faces
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SUzie E
Our guy was very polite and quick and knowledgable. He even checked one of our door locks for us. The staff at the Watertown SD ...
Our guy was very polite and quick and knowledgable. He even checked one of our door locks for us. The staff at the Watertown SD location are the best!!!
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Lorrie H
They were fast, knowledgeable, and courteous! Place was very orderly and clean.
They were fast, knowledgeable, and courteous! Place was very orderly and clean.
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Anonymous
The employees wrere very friendly and helpful.I have gone there for years and would not consider going someplace else!
The employees wrere very friendly and helpful.I have gone there for years and would not consider going someplace else!
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HS
The person helping me didn't seem too knowledgeable about services he was saying I needed but another guy explained it to me. Th ...
The person helping me didn't seem too knowledgeable about services he was saying I needed but another guy explained it to me. The other guy was also asking about changing my cabin filter and they didn't even have the filter in stock
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Larry K
Very efficient, knowledgeable.
Very efficient, knowledgeable.
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Brent K
Very knowledgeable staff that knew exactly what they were doing. The upgraded payment system was much easier to use also.
Very knowledgeable staff that knew exactly what they were doing. The upgraded payment system was much easier to use also.
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Wade J
Was quick. They were on point.
Was quick. They were on point.
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Jason
Good service and friendly for first time. Helpful.
Good service and friendly for first time. Helpful.
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JC
Good service with experienced staff
Good service with experienced staff
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Thompson
The Staff was very friendly and courteous and explained everything to me in a nicely manner. And when I had a question about a p ...
The Staff was very friendly and courteous and explained everything to me in a nicely manner. And when I had a question about a problem I had the guy that was helping me explained everything to me to where I understood him and showed me where the problem was and gave me some good advice on what to do and where to get the stuff for it. 👍🏽
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M.Mon
They barely talked to me...no one was friendly at all and it seemed more expensive then usual. I will not go back there. There w ...
They barely talked to me...no one was friendly at all and it seemed more expensive then usual. I will not go back there. There was a female the last time I went and she was super friendly
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Veronica L.
very prompt and efficient . Had answers for my questions. I am a repeat customer and this time I was there with a different vehi ...
very prompt and efficient . Had answers for my questions. I am a repeat customer and this time I was there with a different vehicle. Noticed when I got home that the customers name was that of the previous owner. Will get this corrected next time I go in. This is my only complaint about my visit. But I am a very happy repeat customer at this service station.
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Duane W.
Quick Service
Quick Service
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Erin M.
Didn’t show me everything that they did like the air filter
Didn’t show me everything that they did like the air filter
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chad c
being a first time user i was very impressed by there attention to everything. got in right away and had the full attention of t ...
being a first time user i was very impressed by there attention to everything. got in right away and had the full attention of the 3 staff members there.
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Kt
Easy fast no long wait everything happens in front of you
Easy fast no long wait everything happens in front of you
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Primetime
Friendly staff who work quickly to get back on the road.
Friendly staff who work quickly to get back on the road.
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Mike from Watertown
The staff was fast and friendly. They didn't try to sell me things I didn't need. Plus free car wash. What more could I ask for. ...
The staff was fast and friendly. They didn't try to sell me things I didn't need. Plus free car wash. What more could I ask for.😊
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Dee N,
The ownership is highly professional and friendly. The staff is well trained and appears to be consistent.
The ownership is highly professional and friendly. The staff is well trained and appears to be consistent.
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Kandace reis
Ellie is always a pleasure to work with, i feel like i go see my friends there, friendly staff
Ellie is always a pleasure to work with, i feel like i go see my friends there, friendly staff
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Mary F
The staff is very friendly and explain what they are doing.This is the only place I get my oil changed. They are very thorough a ...
The staff is very friendly and explain what they are doing.This is the only place I get my oil changed. They are very thorough about checking all areas of the car
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Bill M
Dint try sell me anything just did the job an gone
Dint try sell me anything just did the job an gone
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Walkdadog
I only needed a headlight and the staff took care of it in just a few minutes.
I only needed a headlight and the staff took care of it in just a few minutes.
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KP
I got the service I requested, manager answered all my questions, no "extra" sales attempted, rest room was clean. Just overall ...
I got the service I requested, manager answered all my questions, no "extra" sales attempted, rest room was clean. Just overall a good experience today.
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larry g
very fast service and friendly staff good price and car wash
very fast service and friendly staff good price and car wash
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dijon127
Ellie is always a pleasure to work with! Very professional. Makes us feel like we are part of the Valvoline family
Ellie is always a pleasure to work with! Very professional. Makes us feel like we are part of the Valvoline family
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LindaC
Was satisfied with everything
Was satisfied with everything
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Jeff B
Hard to “highly” satisfy me
Hard to “highly” satisfy me
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Mark D.
VERY fast and friendly service. I was in and out within 15 minutes. The staff moved with a sense of urgency, but I still felt th ...
VERY fast and friendly service. I was in and out within 15 minutes. The staff moved with a sense of urgency, but I still felt they were competent in what they were doing.
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Disappointed
Recently received a $10 Off coupon thru email because we had been in several weeks ago with a different vehicle needing oil chan ...
Recently received a $10 Off coupon thru email because we had been in several weeks ago with a different vehicle needing oil change. This Valvoline store would not honor that $10 Off coupon. We have been going to this store for oil changes for several years. We have 2 vehicles we take there. Thought it was not good Customer Service not to Honor the $10 off coupon
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Robert
Price a bit high
Price a bit high
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kathy tesch
the lady that was in charge was great
the lady that was in charge was great
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JERRY
The service was satisfactory and staff were personable. I have been going to Valvoline for years and am still waiting for you to ...
The service was satisfactory and staff were personable. I have been going to Valvoline for years and am still waiting for you to post coupons you send me with up to date technology and use scan-able bar codes on your coupons. Get with it many times people change oil on the spur of the moment haven't printed on the coupons. I know you want the visits we make to Valvoline as easy and convenient as you can and this is one area you have missed out on.
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Renee O
Very professional...Used first name which personalized the visit! All around GREAT SERVICE!
Very professional...Used first name which personalized the visit! All around GREAT SERVICE!
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PaulC
Good crew of people. And very nice and professional.
Good crew of people. And very nice and professional.
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Anonymous
It was quick service no pressure for additional services
It was quick service no pressure for additional services
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Olivia
The service was great and it was also fast!
The service was great and it was also fast!
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Hollander
They got us in and out. They are very good doing there job and my wife know the manger there she is related to the manger
They got us in and out. They are very good doing there job and my wife know the manger there she is related to the manger
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S k
I was satisfied
I was satisfied
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Zac Z
They did a great job of explaining everything they did for the car.
They did a great job of explaining everything they did for the car.
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R.L.S.
I really haven't thought about it. I was very satisfied with not doing the oil change myself. The shop was clean and professiona ...
I really haven't thought about it. I was very satisfied with not doing the oil change myself. The shop was clean and professional. Everything I expect from a franchise.I appreciated the advice on things that need to be done. It still lacks personality. To me a little more customer interaction makes a place stand out.
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Anonymous
Ellie and Will have gone out of their way to help me out. They've earned my trust and loyalty.
Ellie and Will have gone out of their way to help me out. They've earned my trust and loyalty.
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Anonymous
They were out of the oil that I normally use.
They were out of the oil that I normally use.
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Randy burk
Always helpful and very friendly
Always helpful and very friendly
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Marv
Quick, easy access from Hwy. 212 , didn't have to make an appointment and wait.
Quick, easy access from Hwy. 212 , didn't have to make an appointment and wait.
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broadzilla
Waited outside. Had to ask which bay to enter. Was not greeted.
Waited outside. Had to ask which bay to enter. Was not greeted.
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Soccer
The waiting area was small with no amenities compared to other places I've used.
The waiting area was small with no amenities compared to other places I've used.
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Wayne n
I had a $12 coupon that said on it that could be used at any valvoline and the guy said no that's not ours can't use it. That wa ...
I had a $12 coupon that said on it that could be used at any valvoline and the guy said no that's not ours can't use it. That was the main reason I went there.
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Anonymous
very professional and fast service!!
very professional and fast service!!
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flo h
I have used vioc for about 20 years I am very satisfied
I have used vioc for about 20 years I am very satisfied
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Junie B.
I am an 86 year old woman - still driving with no trouble. I have been taking my cars to the same place for years. Many of the ...
I am an 86 year old woman - still driving with no trouble. I have been taking my cars to the same place for years. Many of them I know by their 1st name and this group is friendly, courteous and never hesitate to answer any silly questions this old woman has. I rate them a 10.
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dijon127
Our visits are always quick. Staff is always efficient & friendly. We believe it is do to Ellie the manager, she's on top of eve ...
Our visits are always quick. Staff is always efficient & friendly. We believe it is do to Ellie the manager, she's on top of everything.
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Rich
Very satisfied. Only reason won't probably come back to this location is I don't live there and normally use one in Fargo or wh ...
Very satisfied. Only reason won't probably come back to this location is I don't live there and normally use one in Fargo or where I am traveling
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Anonymous
Courtesy,speed ,and knowledge about what needs are
Courtesy,speed ,and knowledge about what needs are
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Kelley S
This was my 1st visit and I am kicking myself for not going sooner! The service was impeccable! The service team was polite, eff ...
This was my 1st visit and I am kicking myself for not going sooner! The service was impeccable! The service team was polite, efficient, well groomed and overall Awesome! I have already told several of my friends about my visit today & recommended they go. Very impressed! Thank you!
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Anonymous
Very kind and fast service
Very kind and fast service
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SUzie E
The employees are always super friendly and are saying out loud the checklist of things they are doing to make sure nothing is f ...
The employees are always super friendly and are saying out loud the checklist of things they are doing to make sure nothing is forgotten. The watertown,sd valvoline service center is the best one I have ever been to. I am always happy to get my oil changed there!!!
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Satisfied customer
Will and Ellie consistently go out of their way to assure that they have done all they can for their customers. I wouldn't go an ...
Will and Ellie consistently go out of their way to assure that they have done all they can for their customers. I wouldn't go anywhere else. They have treated me like I'm their only customer. Absolutely love Watertown Valvoline!
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Dennu
Tim is all ways willing to help and is friendly
Tim is all ways willing to help and is friendly
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Deb S
Always friendly and do a great job.
Always friendly and do a great job.
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PK
Great staff and the point of service person did a great job in handling all aspects of transaction.
Great staff and the point of service person did a great job in handling all aspects of transaction.
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Thad J
In and Out very quick!!
In and Out very quick!!
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Duane W
always friendly and efficient
always friendly and efficient
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Emily H.
Not today, but the last time I was there a worker asked me where I got my oil changed last because something was left unscrewed ...
Not today, but the last time I was there a worker asked me where I got my oil changed last because something was left unscrewed and it was really dangerous and I said this is the only place I have ever gotten my oil changed. He was quite mad and did not believe me. It was pretty irritating, but I came back anyways since valvoline is fast and had a better experience today; the guy wasn't there and everyone that worked there today was super polite.
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Rg1
The Watertown SD team is always friendly and they do a terrific job.
The Watertown SD team is always friendly and they do a terrific job.
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Tim M
Nice pleasant staff. I was in and out in under 10 minutes. Great Job!!
Nice pleasant staff. I was in and out in under 10 minutes. Great Job!!
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12345M
Quick and friendly service
Quick and friendly service
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TNVOL
quick in and out and courteous
quick in and out and courteous
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Anonymous
Just happy with the staff & the convenience of not having to do it myself.
Just happy with the staff & the convenience of not having to do it myself.
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Bryan
The mechanics were very friendly and knowledgeable and did the oil change very well and very quickly.
The mechanics were very friendly and knowledgeable and did the oil change very well and very quickly.
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HopM
All the staff were so friendly and helpful. The one woman service employee went above and beyond to help me out and I would like ...
All the staff were so friendly and helpful. The one woman service employee went above and beyond to help me out and I would like to recognize her as an outstanding employee.
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Doug M
I won a $40 cabin air filter in your contest and it was in stock! However, it only fits our brand new car. BUT, the manager ma ...
I won a $40 cabin air filter in your contest and it was in stock! However, it only fits our brand new car. BUT, the manager marked it to be installed free at a future date (when replacement is needed)
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Frank R.
Super fast service! I've been to a handful of different stations and this was by far the fastest. Excellent service!
Super fast service! I've been to a handful of different stations and this was by far the fastest. Excellent service!
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Anonymous
So nice and quick
So nice and quick
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Suzie E.
This is the best valvoline service center I have ever been to. I have been to a few in Minneapolis and the one in Willmar, but t ...
This is the best valvoline service center I have ever been to. I have been to a few in Minneapolis and the one in Willmar, but this one beats them all!!! The staff are always top notch and call out to double check things are tight or put back on the car. They are super fast and courteous. There have been other times I have had to wait because all stalls are full but even then the whole process is super fast. Very impressed with this Watertown, SD valvoline service center!!!
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Jim pommer
Always get good service and good product there. Could however blow out all the filters except the oil filter a couple times befo ...
Always get good service and good product there. Could however blow out all the filters except the oil filter a couple times before replacing new.
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GregW
I had never been to this Valvoline...first time customer. I have always had my car vacuumed and windows washed. did not realiz ...
I had never been to this Valvoline...first time customer. I have always had my car vacuumed and windows washed. did not realize that was not done here. The filter needed changed...I said go ahead as I seen a sign showing the price at 13.99. It was almost 25.00...I will never buy another one from you guys...that is an item I can put in myself and buy for half that price. I told the person 5w-30 and they put in 5w-20. I asked why 5w-20 and the guy said , "that is what you said" I did not...so he misunderstood me apparently. It was not a bad experience...I will go back...it was just not what I expected. I paid too much for this service. Is their not just a oil and lube with out all the "other stuff"?
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florida visitor.
we had our other vehicle serviced in englewood fl. valvoline, great service, trans. flush, checked all fluid levels including ti ...
we had our other vehicle serviced in englewood fl. valvoline, great service, trans. flush, checked all fluid levels including tires, even recommended we add new wiper fluid if traveling north as florida does not have alcohol in fluid due to climate, tires looked good, all checked for trip north.. had trans. flush at watertown s.d. valvoline, and believe me that is all they did. one guy did it, another did not know how, and the third thought all he had to do was run the cash register.. we will not be back to this one but will continue to use the one in englewood fl. from now on.. thank youl.
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BeckyQ
The guys were really quick and friendly.
The guys were really quick and friendly.
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Raells
Everyone did their job well. I was recommended various services at that time but declined.Your services are pricey. I use your ...
Everyone did their job well. I was recommended various services at that time but declined.Your services are pricey. I use your agency when I need an oil change but do not have the resources or tools needed to do one, so its the price I pay.
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john0279
i pulled in and immediately they knew what to do and went to work on my vehicle no questions just work and keep me in good sha ...
i pulled in and immediately they knew what to do and went to work on my vehicle no questions just work and keep me in good shape
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Dawn
Oil change was done very quickly, no appointment necessary. Very thorough & friendly...
Oil change was done very quickly, no appointment necessary. Very thorough & friendly...
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raboraider
very efficient
very efficient
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CARL F
I was in a hurry and the service was fast
I was in a hurry and the service was fast
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LD
Like I said they are always trying to sell more with the oil change. I specifically said I just want an oil change. I know the ...
Like I said they are always trying to sell more with the oil change. I specifically said I just want an oil change. I know they are just doing their jobs, but it is how I feel. Also, the prices have increased considerably since last visit. This time the total was 38.00. Thank You,
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Aing A
Quick, friendly, knowledgeable and got a free car wash
Quick, friendly, knowledgeable and got a free car wash
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Silverado
Very professional, communicated well and pointed out a few issues that needed to be taken care of.
Very professional, communicated well and pointed out a few issues that needed to be taken care of.
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Payne
I enjoyed the services with storm whom introduced himself very polite young man.
I enjoyed the services with storm whom introduced himself very polite young man.
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bethney
Got right in. Free car wssh-which I needed. Cane in and explained I probably should do a radiator flush cost and time todo it
Got right in. Free car wssh-which I needed. Cane in and explained I probably should do a radiator flush cost and time todo it
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Mamaof2awesomeboys9604
They were great. Nothing wrong...just never put highly satisfied because I believe there's always room for improvement. I apprec ...
They were great. Nothing wrong...just never put highly satisfied because I believe there's always room for improvement. I appreciate the opportunity to get a half off oil change but hate that I left my card at home!! Didn't get a new stamp :-(
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VanS
Been going there for years with no problems
Been going there for years with no problems
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Dee35
Didn't get what I needed to get down
Didn't get what I needed to get down
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Diane l
Ellie, at your Watertown Sd location is always very professional & pleasant..
Ellie, at your Watertown Sd location is always very professional & pleasant..
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Barb M.
Professional staff.
Professional staff.
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Sarina k.
I was pretty satisfied. I had to wait a little while this time but thats the only thing i can think of that wasnt highly satisfi ...
I was pretty satisfied. I had to wait a little while this time but thats the only thing i can think of that wasnt highly satisfied
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Lori R
staff was courteous and friendly. 3 employees helped as I was the only customer there which expedited the process tremendously
staff was courteous and friendly. 3 employees helped as I was the only customer there which expedited the process tremendously
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Doug M
No pressure to buy more. Quick & convenient.
No pressure to buy more. Quick & convenient.
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flo h
i like the effient that the employees get their job done
i like the effient that the employees get their job done
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NORMB
FAST SERVICE
FAST SERVICE
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cody
They have always given me first class friendly service!
They have always given me first class friendly service!
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S. Flute
Use to get a free car wash, that is not offered anymore.
Use to get a free car wash, that is not offered anymore.
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Brittany P.
I was very pleased with the quality of service received. He even went as far as to check for mice behind my glove box!
I was very pleased with the quality of service received. He even went as far as to check for mice behind my glove box!
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Amanda B
Guy was very knowledgable and fast.
Guy was very knowledgable and fast.
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fiance1029
I felt this treated with more respect. This time I felt the salesman did his job but wasn't pushy
I felt this treated with more respect. This time I felt the salesman did his job but wasn't pushy
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amber h
I didn't have to get out of my car.they always explain things to mebefore doing it
I didn't have to get out of my car.they always explain things to mebefore doing it
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Mike S
People are pleasant and helpful.
People are pleasant and helpful.
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Tim M.
Very friendly staff. You should pay them more to keep them there.
Very friendly staff. You should pay them more to keep them there.
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shpe
Very good staff. Took the time to explain services. Even introduced top and bottom guys. Very fast.
Very good staff. Took the time to explain services. Even introduced top and bottom guys. Very fast.
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Rick C.
The service itself was good, it is just the price of fuel or oil additives are quite high.
The service itself was good, it is just the price of fuel or oil additives are quite high.
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L.H.
It was as expected. I entered, did not have to leave the vehicle, received service quickly, and was done.
It was as expected. I entered, did not have to leave the vehicle, received service quickly, and was done.
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Dee35
Good service!
Good service!
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Julie H
I like only using Valvoline oil for my vehicles. I like the competence that your employee's show when taking care of my vehicles ...
I like only using Valvoline oil for my vehicles. I like the competence that your employee's show when taking care of my vehicles. Always quick and great price.
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Heather L
The staff is nice courteous and fast
The staff is nice courteous and fast
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TR
The staff wanted to know if I wanted to pay extra for deicer windshield fluid and asked how much and I said no put the regular s ...
The staff wanted to know if I wanted to pay extra for deicer windshield fluid and asked how much and I said no put the regular stuff in. Well I am not going to pay extra for windshield fluid. My complaint is that the regular fluid at no extra cost that they used freezes up and you can not use your windshield wiper fluid. This oil change cost 83.72 . For that much money you could top off the fluid with something that does not freeze in South Dakota. I like your place and staff but everybody has a point where too much is too much so I will be looking for a different place to go. I can not believe your company would put something in my vehicle that freezes in South Dakota.
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danny p
cleanliness friendly answers all questions asked no preasure
cleanliness friendly answers all questions asked no preasure
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KarenA
I totally trust the people that take care of my car. The manager must be really good because there is very little turn over and ...
I totally trust the people that take care of my car. The manager must be really good because there is very little turn over and I know who will be taking care of my car. That si probable the most important element in car care for me. I love the dedication of the crew in WatertownSouthDakota. I almost never go anywhere else.
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scottg
The staff is courteous and prompt
The staff is courteous and prompt
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chad c
staff was very thorough and professional. work was performed quickly
staff was very thorough and professional. work was performed quickly
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Tom F
I've been going there for a long time now and am happy with the service. However the price is getting higher all the time, and t ...
I've been going there for a long time now and am happy with the service. However the price is getting higher all the time, and they do like to push the additional services.
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MirandaD
I felt that I got good service/ product for a good price. It was great getting a punch card to get $5 at my next visits, and als ...
I felt that I got good service/ product for a good price. It was great getting a punch card to get $5 at my next visits, and also a free carwash! The drive through saved us a lot of time, they can change oil and check everything over much faster than my husband :)
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CHUCK S
very professional
very professional
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John R.
The staff at the Watertown VIOC are simply awesome. They have always provided top-notch service with care and concern for the cu ...
The staff at the Watertown VIOC are simply awesome. They have always provided top-notch service with care and concern for the customer. I appreciate how some of them know me by name when I come to the store. They take the time to do things right and to make certain I am satisfied. When my tire sensor started acting haywire while I was in the car wash, the staff had me pull back into a bay to re-calibrate it. I am more than pleased to recommend this place to anyone in need of an oil change!
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Duane W.
Friendliness
Friendliness
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Paul e.
Always s friendly greeting and quick turn around time.
Always s friendly greeting and quick turn around time.
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Marciea Allen
extremely educated staff, provides good quality and quick service. just doesn't seem enthused about being there. A smile would g ...
extremely educated staff, provides good quality and quick service. just doesn't seem enthused about being there. A smile would go along ways. For as often I am there servicing my two vehicles not one smile or recognition of name for as often and many years i'e been going. Me personally being a business owner the small things are appreciated and would leave your customers having a longer retention with valvoline.
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MJ
I love William and Ellie they are the best very friendly and knowledgeable they are the reason I keep going back!
I love William and Ellie they are the best very friendly and knowledgeable they are the reason I keep going back!
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john0279
personel very curtious quick to answer questions and very knowlegable
personel very curtious quick to answer questions and very knowlegable
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Penelope P
There is a young lady service tech there that is always upbeat and positive. she always makes me feel that she's glad I stopped ...
There is a young lady service tech there that is always upbeat and positive. she always makes me feel that she's glad I stopped and glad she could help. She stays on top of my service as well as going between other cars to check on that service too. I feel that shes making sure everything gets done and checked.
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Addison
It was just fine
It was just fine
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anonymous
because it was quick and they checked everything, while you watched and were very polite.
because it was quick and they checked everything, while you watched and were very polite.
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Aaron
I have been to many different valvolines in the past. This is the only one I have recommended because the prompt service, profes ...
I have been to many different valvolines in the past. This is the only one I have recommended because the prompt service, professionalism and overall experience. This location shows their professionalism unlike the aberdeen sd location. I manage sales people who are also graded on surveys and know how important it is to give top notch customer experiences. Kudos for a job well done
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v0145
quick friendly service like we were the only one who mattered
quick friendly service like we were the only one who mattered
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Marv S
The people a friendly,efficient and pleasant . They got car in serviced quickly and I was on my way. They had time to answer a ...
The people a friendly,efficient and pleasant . They got car in serviced quickly and I was on my way. They had time to answer a couple of questions- they are a good group.
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Dodge Ram
I have always received great service when I have gone to Valvoline. The workers are courteous and friendly. I'm not merely an ...
I have always received great service when I have gone to Valvoline. The workers are courteous and friendly. I'm not merely an "oil change," but rather a respected friend.
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Jeff
Just concerned on quality of oil received each time of service?
Just concerned on quality of oil received each time of service?
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anonymous
Staff was professional, friendly and thorough. Was impressed with the lady that was working...she was the kind of person I woul ...
Staff was professional, friendly and thorough. Was impressed with the lady that was working...she was the kind of person I would want working for my business
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anonymous
They know what they are doing!
They know what they are doing!
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