RECENT REVIEWS
randy h.
7/23/2026
2.0 out of 5.0
So disappointed. I usually only come here since its not far from my place of employment. For the most part the staff is friendly and the manager and assistant manager seem to be kind and good people which Is why I cant give it a 1 star here but I just bought a 65,000 dollar car about a year ago and Ive heard an open complaint before about having to do my car, and my cars cover underneath to do the oil has now been destroyed from them not putting it back properly after doing my oil change. It happened once a few months back but it was up enough not to touch the ground so I just let it go, but i went back yesterday and once again they did not put the under carriage cover back on fully and It slammed down on the road while I was on the interstate. I thought my wheel was falling off it was so loud until I got out and looked under my car which I couldn't do anything about until I got home which Is basically shredded now. I managed to get part of it tucked and bolted with one arm since I dont have a lift but the other side is completely gone and barely hangs. If I can do it with one arm and no lift to squeeze under my car I dont understand why they arent putting it back on right. Needless to say i unfortunately won't be back.
Valvoline Instant Oil Change
Thank you for sharing your feedback. We're sorry to hear you experienced concerns following your visit. We take customer feedback seriously and would appreciate the opportunity to learn more about your experience. Please email your VIN# and a good phone number where you can be reached to CCsocial@valvoline.com, and our team will be happy to review your concerns further.
Nanette M.
7/22/2026
5.0 out of 5.0
Excellent service and fantastic staff. I’ve been getting service here for years and have always had a great experience.
Tonight I had a really great one. Just before driving by the location I got a really bad flat tire. I was able to drive it into the lot but they were closed.
One of the employees, Antoine was still outside working and he asked me if I needed help. He happily pumped up my tire and looked at it for me.
This was above and beyond anything he needed to do. The store was closed and he still gave me great service.
Thank you Antoine and thank you Valvoline for great service and customer care.
Valvoline Instant Oil Change
Thank you for the great rating! Our Valvoline Instant Oil Change team at our store on 2537 Lebanon Rd. loves helping drivers stay on top of oil changes and vehicle maintenance. Your support means a lot.
Loaf M.
7/21/2026
5.0 out of 5.0
Pj goes above and beyond to help you out no matter the circumstances
Valvoline Instant Oil Change
Thanks for the excellent review! We appreciate you trusting our store on 2537 Lebanon Rd. with your oil change service. Keeping vehicles running smoothly is our goal.
