Oil Change Merchant Dr

816 Merchant Drive knoxville, TN 37912
Directions
(865) 240-4898
Hours
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 7:00am - 7:00pm
Sunday 9:00am - 6:00pm
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Reviews
Extremely quick service and very friendly CSR and techs.
DavidU
October 16, 2021
The guys were nice, friendly and efficient.
Dana B
October 16, 2021
Very helpful and well explained
Rosemary P
October 14, 2021
Just quick and efficient
Rd37918
October 4, 2021
They were able to complete my service while the other location was out of stock on parts. Service staff were friendly and the service was done fairly quickly.
K
September 28, 2021
Waited a long time before getting in the bay and another car that pulled up after me was serviced before me in the other bay. Also, service was more expensive than I expected.
MikeyD
October 18, 2021
I did not get a receipt and was told it was emailed to me. I wish I would have received a printed receipt. Plus the manager had to go to the pit to show the 2 guys how to put the slash guard back on. Makes me wonder the quality of what went on down below!
Steve G
October 18, 2021
This location used an oil evacuation pump on my car, instead of draining it like at other locations. It took quite awhile, guessing because the tech didn't know what he was doing. He had to keep readjusting it, and finally had to get the CSR to fix the issue for him. It appeared quite a few employees were training at this store, and weren't quite up to the task yet.
RP
October 4, 2021
All Techs was very professional!!
JeffA
September 23, 2021
It took over an hour and a half to get it done. I think they were training people but I don't know I've never had to wait this long before it was ridiculous
Angela G
September 23, 2021
The only available oil for my vehicle was twice the price of what it would have cost to go to the dealership. They were unable to rotate my tires or check any other part of my vehicle other than oil and fluids.
Lizzie
September 17, 2021
Su atención fue agradable
Elvin Gomez
September 16, 2021
The staff were talking among themselves near the end of service. It seemed strange because it was near closing. I went to an other store at first but they were backed up. A very nice attendant came out to advise going to store down the street. That worked out nice.
tt_mission
September 9, 2021
Great customer service
Mt
September 8, 2021
Great service, friendly staff, and no pressure to buy any additional services is what keeps me coming back. They're always very helpful in letting me know what they can do additionally while I'm there without putting an ounce of pressure on me to purchase.
Daniel M
August 31, 2021
Service was quick and thorough. I especially like that I can stay in my car and that I can supply my own oil.
Shawn B.
August 31, 2021
Had to wait didn't get a service reminder sticker
Jeff
August 27, 2021
The wait time
Recent customer
August 26, 2021
Nothing wrong, just training people, took a while but I understand
Kenny C
August 23, 2021
Everyone was very friendly and knowledgeable
reholloway
August 23, 2021
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

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Coupons

$ 5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 11/21/2021
Email Text Print Save to Photo
$ 7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 11/21/2021
Email Text Print Save to Photo

Reviews

Extremely quick service and very friendly CSR and techs.
DavidU
October 16, 2021
The guys were nice, friendly and efficient.
Dana B
October 16, 2021
Very helpful and well explained
Rosemary P
October 14, 2021
Just quick and efficient
Rd37918
October 4, 2021
They were able to complete my service while the other location was out of stock on parts. Service staff were friendly and the service was done fairly quickly.
K
September 28, 2021
Waited a long time before getting in the bay and another car that pulled up after me was serviced before me in the other bay. Also, service was more expensive than I expected.
MikeyD
October 18, 2021
I did not get a receipt and was told it was emailed to me. I wish I would have received a printed receipt. Plus the manager had to go to the pit to show the 2 guys how to put the slash guard back on. Makes me wonder the quality of what went on down below!
Steve G
October 18, 2021
This location used an oil evacuation pump on my car, instead of draining it like at other locations. It took quite awhile, guessing because the tech didn't know what he was doing. He had to keep readjusting it, and finally had to get the CSR to fix the issue for him. It appeared quite a few employees were training at this store, and weren't quite up to the task yet.
RP
October 4, 2021
All Techs was very professional!!
JeffA
September 23, 2021
It took over an hour and a half to get it done. I think they were training people but I don't know I've never had to wait this long before it was ridiculous
Angela G
September 23, 2021
The only available oil for my vehicle was twice the price of what it would have cost to go to the dealership. They were unable to rotate my tires or check any other part of my vehicle other than oil and fluids.
Lizzie
September 17, 2021
Su atención fue agradable
Elvin Gomez
September 16, 2021
The staff were talking among themselves near the end of service. It seemed strange because it was near closing. I went to an other store at first but they were backed up. A very nice attendant came out to advise going to store down the street. That worked out nice.
tt_mission
September 9, 2021
Great customer service
Mt
September 8, 2021
Great service, friendly staff, and no pressure to buy any additional services is what keeps me coming back. They're always very helpful in letting me know what they can do additionally while I'm there without putting an ounce of pressure on me to purchase.
Daniel M
August 31, 2021
Service was quick and thorough. I especially like that I can stay in my car and that I can supply my own oil.
Shawn B.
August 31, 2021
Had to wait didn't get a service reminder sticker
Jeff
August 27, 2021
The wait time
Recent customer
August 26, 2021
Nothing wrong, just training people, took a while but I understand
Kenny C
August 23, 2021
Everyone was very friendly and knowledgeable
reholloway
August 23, 2021

Welcome. The Merchant Dr Valvoline Instant Oil Change is located approximately 0.4 miles north of Food City near the intersection of Merchant Dr and Clinton Hwy next to Dunkin'.

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From the store manager

Welcome. The Merchant Dr Valvoline Instant Oil Change is located approximately 0.4 miles north of Food City near the intersection of Merchant Dr and Clinton Hwy next to Dunkin'.

about valvoline instant oil change℠ Merchant Dr

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 816 Merchant Drive in Knoxville, TN. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends in Knoxville? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

Technicians Trained on ASE-Accredited Program

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-accredited program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your Merchant Dr Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 816 Merchant Drive your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (865) 240-4898.

Communities served: Knoxville, Pleasant Ridge, Windsor Park, West Haven, Beaumont, Western Heights, North Knoxville, Lincoln Park, Arlington, Dry Gap, Whispering Hills
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