RECENT REVIEWS
Kristie R.
1/8/2026
5.0 out of 5.0
I really never write reviews. But I was so impressed by the staff at this location. Courteous, professional, and very polite.
Valvoline Instant Oil Change
Great customer service is just as important to us as the quality of our oil changes! We are thrilled to hear our team made your experience a great one! Thanks for taking the time to share!
Tom S.
1/3/2026
5.0 out of 5.0
Valvoline Instant Oil Change
We appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Nashville. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!
Alina K.
12/17/2025
1.0 out of 5.0
Service was rushed & quick. If you want a migraine, insurance nausea, gaslighting from management (Bradley) and refusal to take responsibility...Valvoline is the place for you. Bradley is the manager and refused to solve the damage they caused by using a wrench to my oil housing unit and found cracks which resulted in a massive oil leak which lead to many hours spent on tow trucks, multiple visits to Valvoline, mechanics who confirmed and diagnosed the damage could only be caused by an overly confident mechanic who was rushed. VALVOLINE caused the damage and refused to take responsibility. Do yourself a favor... save the headache..go to a professional place to get your oil changed. Theres no customer service here and they can care-less.
The disrespect coming from Bradley when I relayed I have never changed my oil and that I have only been coming to Valvoline for years.. he used that as leverage (because I'm a female) to say "It's not our fault... "
They caused the damage, let me drive off knowing that a leak would occur.. My engine could have locked and I may have gotten in a wreck or worse.
* Read the diagnosis received from Toyota dealership*
