RECENT REVIEWS
Elizabeth G.
8/30/2026
5.0 out of 5.0
We got our oil changed, and Gabriel gave us excellent advice on services that we should do soon based on our car and mileage. We took his advice and got our radiator flushed, and new coolant added. They also helped us remove our skid plate that had become very loose due to flooding. Our other technician was Jerm, and they all did an outstanding job. We will be back for maintenance visits. Thank you 😊
Valvoline Instant Oil Change
Thank you for the 5 stars! We appreciate you visiting our Valvoline Instant Oil Change store on 5401 Broadway for your oil change and vehicle maintenance. Your support keeps us running smoothly.
Nicholas T.
8/30/2026
5.0 out of 5.0
What a great place to take care of your vehicle. The crew was very responsive and insightful and helped me quickly and the price was right
Valvoline Instant Oil Change
Thank you for the 5 stars! We're glad you visited our store on 5401 Broadway for your oil change and vehicle maintenance needs. Your feedback keeps us moving forward.
William B.
8/29/2026
2.0 out of 5.0
Was not impressed. I asked prior to having any service, I asked if they still Grease all lubrication points on the chassis (1996 F150), I was told I believe so. I heard him state filling washer fluid, it was bone dry. He did top off the fluid in the overflow for the radiator and spilled oil while filling which gave the wonderful smell of oil burning off the exhaust manifold. It took forever for them to complete the oil change. Evidently the guy up top didn't communicate with the guy in the pit and oil wasn't drained until after shift change. Had to flag someone down to find out what was taking so long. I had to pick my wife up and this took a lot longer then it should have. What I think was a manager apologized and gave a discount and the receipt. Looking over the receipt I noticed that where it had grease points, they put sealed. Not on this truck! I asked him about that and he stated that they no longer provide this service, the one I asked about prior to getting oil change. I would have gone somewhere else or did it myself if I knew they did not provide all the services the had once provided. On top of that they added oil surcharges on the oil change and on one of the quarts of oil. Awesome. I will not go back to that location and probably will not visit valvoline again if these are the the new policies.
Valvoline Instant Oil Change
Hi William, thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your visit, including the miscommunication and service delays. Please reach out to us at ccsocial@valvoline.com and share your VIN so we can address your concerns directly.
