Valvoline Instant Oil Change

I came here to get a oil change and ended up with no oil in the engine, resulting in replacing lifters. I have a 2016 Cadillac Escalade, I took it to Valvoline on the On the Loretta rd.. There was not enough oil put in the car.Therefore, I have bent push rods and needed to replace 2 lifters.Now I have to do a complete engine rebuild The first time I bought the parts\n The second time I went up there and communicated with them, they lied to me and told me that they would communicate with the mechanic where my truck is located, they made no attempt to communicate with him. And also denied my claim about them damaging my vehicle.\n I've been paying on my car fixing it since I left there when I received a phone call. 2 women that were very aggressive. Told me that I had no claim. And dismiss my whole conversation , not honoring the fact that she Said that she would communicate with The mechanic to see what the issue was I got 3 oil changes in one month. They're all on record. The first one was the regular 1, the second 1. When I got back, my car was messed up. I got another well change, so I have the record and I have the receipts from Cadillac showing that I have over $3800. For repairs , from my oil change here So when it comes to taking a responsibility for your car, if it becomes damaged, they will not do so, they will leave you out there and let kids change the oil on a $80000 truck crazy.

I had a great experience getting my oil changed at Valvoline. Omar was very professional, informative, and provided excellent customer service from start to finish. He made the whole process quick and easy while keeping me informed every step of the way. I truly appreciate the great service and will definitely continue coming here for my oil change needs. Highly recommend

Good quick service. Professional service, respectful guys. I will definitely return for all my car services. Technician John was great 👍🏼