RECENT REVIEWS
Gloria B.
6/8/2026
1.0 out of 5.0
I have always brought my vehicles in for services here. On 6/5/26 I brought my vehicle in for a state inspection and oil change. I woke up at 3:30am got out of work hurried in I made it at 5:30pm. They connected the machine a couple of minutes later they asked me to move up and I turned off my truck for oil change which triggered interruption of the test causing me to fail. I told them hey I have no check engine light light on I explained I turned off the vehicle. One guy called Brady he refused to go he had a budy pull up on the back side. So I asked for the manager shawn and he was also rude, I understood they were busy but I was there for servy too. I sat there 45 minutes and a kid went and told me its hour o2 sensor. He said just drive 100 miles and come back and it will pass. After the manager refused to help I went to a different location where my truck passed inspection. This is a state inspection you do not play with that like they did. I have all paperwork and I will be filling a complaint with the department of transportation. I know it was almost closing time but I woke up alot eary than these kids did for me to get treated that way. From now on my business will be elsewhere. Then he had the nerve to tell me I HAVE to go back to them. Btw I have NO trouble with my pickup
2021 T.
6/7/2026
5.0 out of 5.0
Very nice quick and got to the point
Valvoline Instant Oil Change
Thanks for the fantastic review! We're grateful you chose our store on 7320 W Tidwell Rd for your oil change service. Helping cars stay roadready is what drives us.
Patrick
6/6/2026
2.0 out of 5.0
Pretty bad when the manager is rude when there's no customers in sight and you're the only person there, they insult you as soon as you drive up, then they're in no position to sell their usual line of things you may or may not need, like an air filter, during your oil change. I probably did need an air filter, but I was not spending any more with that unprofessional manager who told me I was the reason car insurance rates are going up in this town (and not all the i||egals, right?). I will just change my own oil for 1/3 the price and never be back again.
