South Main

Cheyenne was very nice and professional

Cheyenne was very nice and professional

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Cheyenne was very nice and professional

Cheyenne was very nice and professional

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They were friendly and courteous

They were friendly and courteous

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The female that mainly helped me out, pretty sure her name was cheyanne was very clear about everything and nothing but nice. Wo ...

The female that mainly helped me out, pretty sure her name was cheyanne was very clear about everything and nothing but nice. Wonderful customer service from her and the other gentlemen that was assisting her.

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Friendly and helpful service from Robert and Serenity. Very helpful. I left just feeling happy which is not a usual feeling when ...

Friendly and helpful service from Robert and Serenity. Very helpful. I left just feeling happy which is not a usual feeling when leaving a car place.

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The female that mainly helped me out, pretty sure her name was cheyanne was very clear about everything and nothing but nice. Wo ...

The female that mainly helped me out, pretty sure her name was cheyanne was very clear about everything and nothing but nice. Wonderful customer service from her and the other gentlemen that was assisting her.

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Friendly and helpful service from Robert and Serenity. Very helpful. I left just feeling happy which is not a usual feeling when ...

Friendly and helpful service from Robert and Serenity. Very helpful. I left just feeling happy which is not a usual feeling when leaving a car place.

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They were friendly and courteous

They were friendly and courteous

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Friendly and courteous employees

Friendly and courteous employees

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Friendly and courteous employees

Friendly and courteous employees

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James was very professional and was very thorough and I was in out.

James was very professional and was very thorough and I was in out.

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good service

good service

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James was very professional and was very thorough and I was in out.

James was very professional and was very thorough and I was in out.

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good service

good service

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They did what I needed them to do in a timely manner. I was there for a state inspection.

They did what I needed them to do in a timely manner. I was there for a state inspection.

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The service crew and CSRs are very professional and friendly. They work great as a team and the service was performed quickly an ...

The service crew and CSRs are very professional and friendly. They work great as a team and the service was performed quickly and perfectly.Thanks to James, Joey, and Robert for their great attitude and performance.

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They did what I needed them to do in a timely manner. I was there for a state inspection.

They did what I needed them to do in a timely manner. I was there for a state inspection.

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The service crew and CSRs are very professional and friendly. They work great as a team and the service was performed quickly an ...

The service crew and CSRs are very professional and friendly. They work great as a team and the service was performed quickly and perfectly.Thanks to James, Joey, and Robert for their great attitude and performance.

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Good Service.

Good Service.

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Good Service.

Good Service.

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The air compressor was not working and some of the services could not be performed. There seemed to be some concern as to when t ...

The air compressor was not working and some of the services could not be performed. There seemed to be some concern as to when they could expect the compressor to be repaired.

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The air compressor was not working and some of the services could not be performed. There seemed to be some concern as to when t ...

The air compressor was not working and some of the services could not be performed. There seemed to be some concern as to when they could expect the compressor to be repaired.

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This is the only place I get my oil changed. I like the staff. Their quick but like good as well. I feel like it’s a good value ...

This is the only place I get my oil changed. I like the staff. Their quick but like good as well. I feel like it’s a good value for the service

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This is the only place I get my oil changed. I like the staff. Their quick but like good as well. I feel like it’s a good value ...

This is the only place I get my oil changed. I like the staff. Their quick but like good as well. I feel like it’s a good value for the service

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I've been a Valvoline customer at this location for over 4 years. Previous visits no issues. Always quick and outstanding servic ...

I've been a Valvoline customer at this location for over 4 years. Previous visits no issues. Always quick and outstanding service. This visit was a longer wait due too obvious shortage of staffing. 4 employees, but only 2 could perform services.

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Cheyenne at the Keller location was super good and didn’t push other services but did bring them to my attention. Very nice emp ...

Cheyenne at the Keller location was super good and didn’t push other services but did bring them to my attention. Very nice employee

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I've been a Valvoline customer at this location for over 4 years. Previous visits no issues. Always quick and outstanding servic ...

I've been a Valvoline customer at this location for over 4 years. Previous visits no issues. Always quick and outstanding service. This visit was a longer wait due too obvious shortage of staffing. 4 employees, but only 2 could perform services.

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Cheyenne at the Keller location was super good and didn’t push other services but did bring them to my attention. Very nice emp ...

Cheyenne at the Keller location was super good and didn’t push other services but did bring them to my attention. Very nice employee

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Very friendly and professional staff.

Very friendly and professional staff.

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Very friendly and professional staff.

Very friendly and professional staff.

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The staff is very kind and friendly.

The staff is very kind and friendly.

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The staff is very kind and friendly.

The staff is very kind and friendly.

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James and Nolan were very informative and professional! James was exceptional been to this location several times and he was the ...

James and Nolan were very informative and professional! James was exceptional been to this location several times and he was the first to go over everything with me from start to finish

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James and Nolan were very informative and professional! James was exceptional been to this location several times and he was the ...

James and Nolan were very informative and professional! James was exceptional been to this location several times and he was the first to go over everything with me from start to finish

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Was greeted and informed of the wait time before my vehicle would get serviced. Time was spot on. Tech was friendly and didn’t ...

Was greeted and informed of the wait time before my vehicle would get serviced. Time was spot on. Tech was friendly and didn’t try to BS me or upsell me.

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Techs looked happy while they worked.

Techs looked happy while they worked.

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The young lady who conducted my state inspection was knowledgeable and friendly. She told me up front my wait time, what would ...

The young lady who conducted my state inspection was knowledgeable and friendly. She told me up front my wait time, what would be involved in the state inspection, and gave me options of waiting in my vehicle, in the waiting room, or waiting on one of the benches placed outside underneath a shade trade.

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Just an overall great friendly expierience

Just an overall great friendly expierience

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Very knowledgeable, friendly staff. I always use this location.

Very knowledgeable, friendly staff. I always use this location.

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Was greeted and informed of the wait time before my vehicle would get serviced. Time was spot on. Tech was friendly and didn’t ...

Was greeted and informed of the wait time before my vehicle would get serviced. Time was spot on. Tech was friendly and didn’t try to BS me or upsell me.

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Techs looked happy while they worked.

Techs looked happy while they worked.

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The young lady who conducted my state inspection was knowledgeable and friendly. She told me up front my wait time, what would ...

The young lady who conducted my state inspection was knowledgeable and friendly. She told me up front my wait time, what would be involved in the state inspection, and gave me options of waiting in my vehicle, in the waiting room, or waiting on one of the benches placed outside underneath a shade trade.

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Just an overall great friendly expierience

Just an overall great friendly expierience

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Very knowledgeable, friendly staff. I always use this location.

Very knowledgeable, friendly staff. I always use this location.

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fast and friendly service. was greeted apon arrival and explained procedures.

fast and friendly service. was greeted apon arrival and explained procedures.

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fast and friendly service. was greeted apon arrival and explained procedures.

fast and friendly service. was greeted apon arrival and explained procedures.

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Not your fault, but you were very busy. Had to wait over 30 mins.

Not your fault, but you were very busy. Had to wait over 30 mins.

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I been taking my vehicle to this location for the last 3 years and the service gets better every time I take my car in.

I been taking my vehicle to this location for the last 3 years and the service gets better every time I take my car in.

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Not your fault, but you were very busy. Had to wait over 30 mins.

Not your fault, but you were very busy. Had to wait over 30 mins.

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I been taking my vehicle to this location for the last 3 years and the service gets better every time I take my car in.

I been taking my vehicle to this location for the last 3 years and the service gets better every time I take my car in.

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Quick efficient and didn’t push additional service. They said it was recommended, when i said no thank you, that was it.

Quick efficient and didn’t push additional service. They said it was recommended, when i said no thank you, that was it.

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Quick efficient and didn’t push additional service. They said it was recommended, when i said no thank you, that was it.

Quick efficient and didn’t push additional service. They said it was recommended, when i said no thank you, that was it.

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The staff was friendly and prompt with their service. Ashleigh was helpful.

The staff was friendly and prompt with their service. Ashleigh was helpful.

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The service Representative was James. He was very professional, friendly and very informative on the services being performed. H ...

The service Representative was James. He was very professional, friendly and very informative on the services being performed. His professionalism and knowledge and great customer service was great.

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they were very friendly and attentive. they all made such a great team

they were very friendly and attentive. they all made such a great team

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The staff was friendly and prompt with their service. Ashleigh was helpful.

The staff was friendly and prompt with their service. Ashleigh was helpful.

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The service Representative was James. He was very professional, friendly and very informative on the services being performed. H ...

The service Representative was James. He was very professional, friendly and very informative on the services being performed. His professionalism and knowledge and great customer service was great.

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they were very friendly and attentive. they all made such a great team

they were very friendly and attentive. they all made such a great team

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Your staff was extremely courteous and helpful and did an all-around great job.

Your staff was extremely courteous and helpful and did an all-around great job.

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Your staff was extremely courteous and helpful and did an all-around great job.

Your staff was extremely courteous and helpful and did an all-around great job.

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It was all about the gentleman manning the drive through. All the service techs did the oil change and fluid checks while I spo ...

It was all about the gentleman manning the drive through. All the service techs did the oil change and fluid checks while I spoke about kids and personal items that had nothing to do with the work being done. Just a very good overall experience. I have been coming to this same shop for the past several years and this was the best experience even though I had to wait just a little bit.

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They were professional and friendly and fast.

They were professional and friendly and fast.

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It was all about the gentleman manning the drive through. All the service techs did the oil change and fluid checks while I spo ...

It was all about the gentleman manning the drive through. All the service techs did the oil change and fluid checks while I spoke about kids and personal items that had nothing to do with the work being done. Just a very good overall experience. I have been coming to this same shop for the past several years and this was the best experience even though I had to wait just a little bit.

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They were professional and friendly and fast.

They were professional and friendly and fast.

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Benito was very professional, knowledgeable, courteous and helpful. He made sure I was satisfied with the service.

Benito was very professional, knowledgeable, courteous and helpful. He made sure I was satisfied with the service.

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Benito was very professional, knowledgeable, courteous and helpful. He made sure I was satisfied with the service.

Benito was very professional, knowledgeable, courteous and helpful. He made sure I was satisfied with the service.

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Good customer service and no issues. I'm a repeat customer. This location get you in and out with quality cause I do check

Good customer service and no issues. I'm a repeat customer. This location get you in and out with quality cause I do check

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Good customer service and no issues. I'm a repeat customer. This location get you in and out with quality cause I do check

Good customer service and no issues. I'm a repeat customer. This location get you in and out with quality cause I do check

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The staff was friendly, it was fast and not unreasonably priced. The world we live in is fast and so I appreciate y’all caring a ...

The staff was friendly, it was fast and not unreasonably priced. The world we live in is fast and so I appreciate y’all caring about that.

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The staff was friendly, it was fast and not unreasonably priced. The world we live in is fast and so I appreciate y’all caring a ...

The staff was friendly, it was fast and not unreasonably priced. The world we live in is fast and so I appreciate y’all caring about that.

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Friendly fast service

Friendly fast service

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Friendly fast service

Friendly fast service

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Highly satisfied

Highly satisfied

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Excellent fast service

Excellent fast service

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Highly satisfied

Highly satisfied

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Excellent fast service

Excellent fast service

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My car is 17 years old. So I worried about passing state inspection.But no problems with minor damage. BTW, the worker did not b ...

My car is 17 years old. So I worried about passing state inspection.But no problems with minor damage. BTW, the worker did not believethe low 54k miles, but added 100k to the sticker.Years ago, you may have been overselling on wiper blades, but not anymore, thankfully.

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My car is 17 years old. So I worried about passing state inspection.But no problems with minor damage. BTW, the worker did not b ...

My car is 17 years old. So I worried about passing state inspection.But no problems with minor damage. BTW, the worker did not believethe low 54k miles, but added 100k to the sticker.Years ago, you may have been overselling on wiper blades, but not anymore, thankfully.

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Asst Mgr was friendly and anxious to satisfy my need for service.

Asst Mgr was friendly and anxious to satisfy my need for service.

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Robert did an excellent job of handling my vehicle along with about 6 other customers vehicles. Please reward the man.

Robert did an excellent job of handling my vehicle along with about 6 other customers vehicles. Please reward the man.

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Asst Mgr was friendly and anxious to satisfy my need for service.

Asst Mgr was friendly and anxious to satisfy my need for service.

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Robert did an excellent job of handling my vehicle along with about 6 other customers vehicles. Please reward the man.

Robert did an excellent job of handling my vehicle along with about 6 other customers vehicles. Please reward the man.

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the staff during the week in the afternoon are not as friendly as the ones there on Sunday mornings.

the staff during the week in the afternoon are not as friendly as the ones there on Sunday mornings.

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the staff during the week in the afternoon are not as friendly as the ones there on Sunday mornings.

the staff during the week in the afternoon are not as friendly as the ones there on Sunday mornings.

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I called the number on the website & was greeted by Jacob. It was Sunday & I wanted to know how busy they were. Jacob told me ab ...

I called the number on the website & was greeted by Jacob. It was Sunday & I wanted to know how busy they were. Jacob told me about 15 minutes. When I got there James told me it would be 30-45 minutes. Apparently my phone call was not answered by anyone in this shop. So that was misleading. Nonetheless, James was honest & professional. A little steep in price, but I will return.

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I called the number on the website & was greeted by Jacob. It was Sunday & I wanted to know how busy they were. Jacob told me ab ...

I called the number on the website & was greeted by Jacob. It was Sunday & I wanted to know how busy they were. Jacob told me about 15 minutes. When I got there James told me it would be 30-45 minutes. Apparently my phone call was not answered by anyone in this shop. So that was misleading. Nonetheless, James was honest & professional. A little steep in price, but I will return.

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I did not realize that this station was closing soon after I arrived, and the staff could not have been more courteous and profe ...

I did not realize that this station was closing soon after I arrived, and the staff could not have been more courteous and professional. I did not realize the situation until the doors were closing on the other stalls while I waited. The staff there made me feel welcome and valued nonetheless, and were exceptionally pleasant throughout the whole service procedure. They completed another 2 cars that had been waiting as well, and I was the last. All in all, this team stayed over 40 minutes past closing to make sure every customer was taken care of, and taken care of with courtesy and genuine customer focus. I have used this Keller station many times, and have been highly satisfied each time, and this experience just reinforces that.

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I did not realize that this station was closing soon after I arrived, and the staff could not have been more courteous and profe ...

I did not realize that this station was closing soon after I arrived, and the staff could not have been more courteous and professional. I did not realize the situation until the doors were closing on the other stalls while I waited. The staff there made me feel welcome and valued nonetheless, and were exceptionally pleasant throughout the whole service procedure. They completed another 2 cars that had been waiting as well, and I was the last. All in all, this team stayed over 40 minutes past closing to make sure every customer was taken care of, and taken care of with courtesy and genuine customer focus. I have used this Keller station many times, and have been highly satisfied each time, and this experience just reinforces that.

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Friendly crew and told me important information about my vehicle.

Friendly crew and told me important information about my vehicle.

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There was not enough of the oil I requested so I had to pay more. They did give me a coupon due to the upcharge, however it didn ...

There was not enough of the oil I requested so I had to pay more. They did give me a coupon due to the upcharge, however it didn't cover all of the difference. It wasn't a major issue, just more then I had wanted.

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Friendly crew and told me important information about my vehicle.

Friendly crew and told me important information about my vehicle.

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There was not enough of the oil I requested so I had to pay more. They did give me a coupon due to the upcharge, however it didn ...

There was not enough of the oil I requested so I had to pay more. They did give me a coupon due to the upcharge, however it didn't cover all of the difference. It wasn't a major issue, just more then I had wanted.

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The service was very good and I will return soon!

The service was very good and I will return soon!

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The service was very good and I will return soon!

The service was very good and I will return soon!

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Everyone was friendly. Quick and thorough service.

Everyone was friendly. Quick and thorough service.

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This is my 2nd time here. The staff was great. My complaint is the price is way to high. When I came in my 1st time the price wa ...

This is my 2nd time here. The staff was great. My complaint is the price is way to high. When I came in my 1st time the price was 84 with a coupon, my 2nd visit they wanted to charge me 100 and I had a coupon which brought it down to 89 still to high I will be doing my own oil changes for now on unless the price drops to around 70. Thank you

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Everyone was friendly. Quick and thorough service.

Everyone was friendly. Quick and thorough service.

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This is my 2nd time here. The staff was great. My complaint is the price is way to high. When I came in my 1st time the price wa ...

This is my 2nd time here. The staff was great. My complaint is the price is way to high. When I came in my 1st time the price was 84 with a coupon, my 2nd visit they wanted to charge me 100 and I had a coupon which brought it down to 89 still to high I will be doing my own oil changes for now on unless the price drops to around 70. Thank you

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All the employees provide EXCELLENT customer service. Also the quality of work done on all 3 of our vehicles is top notch. Thi ...

All the employees provide EXCELLENT customer service. Also the quality of work done on all 3 of our vehicles is top notch. This is the reason I come here when there are many other places I could take my vehicles too.Thank you!

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All the employees provide EXCELLENT customer service. Also the quality of work done on all 3 of our vehicles is top notch. Thi ...

All the employees provide EXCELLENT customer service. Also the quality of work done on all 3 of our vehicles is top notch. This is the reason I come here when there are many other places I could take my vehicles too.Thank you!

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Staff was friendly and courteous. They checked everything under the hood.

Staff was friendly and courteous. They checked everything under the hood.

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Nolan was fantastic and quick. Very informative and checked on my numerous times while in the waiting area to let me know what w ...

Nolan was fantastic and quick. Very informative and checked on my numerous times while in the waiting area to let me know what was going on with the oil change and inspection.

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Staff was friendly and courteous. They checked everything under the hood.

Staff was friendly and courteous. They checked everything under the hood.

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Nolan was fantastic and quick. Very informative and checked on my numerous times while in the waiting area to let me know what w ...

Nolan was fantastic and quick. Very informative and checked on my numerous times while in the waiting area to let me know what was going on with the oil change and inspection.

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Friendly & appeared to be knowledgeable service

Friendly & appeared to be knowledgeable service

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Friendly & appeared to be knowledgeable service

Friendly & appeared to be knowledgeable service

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I like the Keller Valvoline because they are quick, courteous and seem very knowledgeable. I go for most minor maintenance that ...

I like the Keller Valvoline because they are quick, courteous and seem very knowledgeable. I go for most minor maintenance that doesn't require the dealership.

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I like the Keller Valvoline because they are quick, courteous and seem very knowledgeable. I go for most minor maintenance that ...

I like the Keller Valvoline because they are quick, courteous and seem very knowledgeable. I go for most minor maintenance that doesn't require the dealership.

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Rep did not communicate with customer / he was not very friendly and was not engaging. He acted as though he was being bothered ...

Rep did not communicate with customer / he was not very friendly and was not engaging. He acted as though he was being bothered by some of the questions when asked.

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Rep did not communicate with customer / he was not very friendly and was not engaging. He acted as though he was being bothered ...

Rep did not communicate with customer / he was not very friendly and was not engaging. He acted as though he was being bothered by some of the questions when asked.

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I was immediately greeted when I pulled up to the location and then invited me into the waiting area to be comfortable while the ...

I was immediately greeted when I pulled up to the location and then invited me into the waiting area to be comfortable while the did the work. They did my oil change and state inspection very quickly. They showed me the dipstick to prove that the oil was clean and full. Everyone was very friendly and professional.

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I never have to worry about anything at this location. James is professional courteous and makes sure that I am a satisfied cus ...

I never have to worry about anything at this location. James is professional courteous and makes sure that I am a satisfied customer. I highly recommend James and the rest of the crew!

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They are super fantasic each and every time

They are super fantasic each and every time

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James was great. Took good care of my truck and was fast and friendly.

James was great. Took good care of my truck and was fast and friendly.

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I was immediately greeted when I pulled up to the location and then invited me into the waiting area to be comfortable while the ...

I was immediately greeted when I pulled up to the location and then invited me into the waiting area to be comfortable while the did the work. They did my oil change and state inspection very quickly. They showed me the dipstick to prove that the oil was clean and full. Everyone was very friendly and professional.

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I never have to worry about anything at this location. James is professional courteous and makes sure that I am a satisfied cus ...

I never have to worry about anything at this location. James is professional courteous and makes sure that I am a satisfied customer. I highly recommend James and the rest of the crew!

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They are super fantasic each and every time

They are super fantasic each and every time

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James was great. Took good care of my truck and was fast and friendly.

James was great. Took good care of my truck and was fast and friendly.

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Like it verry much

Like it verry much

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Like it verry much

Like it verry much

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They are very professional. I send my son there to get his oil changed. They always take good care of him.

They are very professional. I send my son there to get his oil changed. They always take good care of him.

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They are very professional. I send my son there to get his oil changed. They always take good care of him.

They are very professional. I send my son there to get his oil changed. They always take good care of him.

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I've been a customer for many years and always am happy with the service

I've been a customer for many years and always am happy with the service

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I've been a customer for many years and always am happy with the service

I've been a customer for many years and always am happy with the service

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Very professional

Very professional

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The staff are very friendly, they explain the manufacturer recommendations but do not push like crazy to sell other service that ...

The staff are very friendly, they explain the manufacturer recommendations but do not push like crazy to sell other service that one of the reason that I returned.

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Ashley was great and she made me feel very comfortable

Ashley was great and she made me feel very comfortable

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Friendly, knowledgeable and fast service.

Friendly, knowledgeable and fast service.

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As soon as I was notice they pulled me right in for an oil change. The staff was very friendly and I will return for my next oi ...

As soon as I was notice they pulled me right in for an oil change. The staff was very friendly and I will return for my next oil change.

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Very professional

Very professional

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The staff are very friendly, they explain the manufacturer recommendations but do not push like crazy to sell other service that ...

The staff are very friendly, they explain the manufacturer recommendations but do not push like crazy to sell other service that one of the reason that I returned.

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Ashley was great and she made me feel very comfortable

Ashley was great and she made me feel very comfortable

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Friendly, knowledgeable and fast service.

Friendly, knowledgeable and fast service.

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As soon as I was notice they pulled me right in for an oil change. The staff was very friendly and I will return for my next oi ...

As soon as I was notice they pulled me right in for an oil change. The staff was very friendly and I will return for my next oil change.

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Quick service

Quick service

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I know that this was not the representatives fault but here is my issue. I came in to get an oil change and inspection. All in a ...

I know that this was not the representatives fault but here is my issue. I came in to get an oil change and inspection. All in all it was over $100 which is ok for my vehicle type. However, I get the recommendation to replace wiper blades to pass inspection which was $50 for pair like mine or the cheaper for $25. They did say I could by elsewhere and come back but that’s inconvenient so I got the cheaper. Then I got the recommendation to replace battery $120, air filter, and my cabin filter for $50. Ok at autozone the filter is like maybe $14 so confused about your markup. I was never pressured and staff was cool but come on I would have left there at about $300. I keep my car serviced impeccably.

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All of the people working that night were courteous and helpful. I was very grateful they were there and it was close to closin ...

All of the people working that night were courteous and helpful. I was very grateful they were there and it was close to closing, so I know they probably had a lot of stuff to do, but they were very attentive!

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Quick service

Quick service

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I know that this was not the representatives fault but here is my issue. I came in to get an oil change and inspection. All in a ...

I know that this was not the representatives fault but here is my issue. I came in to get an oil change and inspection. All in all it was over $100 which is ok for my vehicle type. However, I get the recommendation to replace wiper blades to pass inspection which was $50 for pair like mine or the cheaper for $25. They did say I could by elsewhere and come back but that’s inconvenient so I got the cheaper. Then I got the recommendation to replace battery $120, air filter, and my cabin filter for $50. Ok at autozone the filter is like maybe $14 so confused about your markup. I was never pressured and staff was cool but come on I would have left there at about $300. I keep my car serviced impeccably.

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All of the people working that night were courteous and helpful. I was very grateful they were there and it was close to closin ...

All of the people working that night were courteous and helpful. I was very grateful they were there and it was close to closing, so I know they probably had a lot of stuff to do, but they were very attentive!

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Only the wait time. The service was excellent

Only the wait time. The service was excellent

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Only the wait time. The service was excellent

Only the wait time. The service was excellent

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The service tech accidentally put the wrong oil in but they were honest and fixed the error i was very pleased they informed me. ...

The service tech accidentally put the wrong oil in but they were honest and fixed the error i was very pleased they informed me. Each person was very helpful and courteous.

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The service tech accidentally put the wrong oil in but they were honest and fixed the error i was very pleased they informed me. ...

The service tech accidentally put the wrong oil in but they were honest and fixed the error i was very pleased they informed me. Each person was very helpful and courteous.

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Tech put wrong oil in my vehicle. Had to drain and refill with correct oil.

Tech put wrong oil in my vehicle. Had to drain and refill with correct oil.

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The techs at this service center seem very knowledgeable.

The techs at this service center seem very knowledgeable.

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THE TECH WHO HELPED ME WAS VERY FRIENDLY, HE COMMUNICATED VERY CLRALY, AND MOST IMPORTANT … HE WASN'T FAKE

THE TECH WHO HELPED ME WAS VERY FRIENDLY, HE COMMUNICATED VERY CLRALY, AND MOST IMPORTANT … HE WASN'T FAKE

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Tech put wrong oil in my vehicle. Had to drain and refill with correct oil.

Tech put wrong oil in my vehicle. Had to drain and refill with correct oil.

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The techs at this service center seem very knowledgeable.

The techs at this service center seem very knowledgeable.

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THE TECH WHO HELPED ME WAS VERY FRIENDLY, HE COMMUNICATED VERY CLRALY, AND MOST IMPORTANT … HE WASN'T FAKE

THE TECH WHO HELPED ME WAS VERY FRIENDLY, HE COMMUNICATED VERY CLRALY, AND MOST IMPORTANT … HE WASN'T FAKE

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They were courteous and very efficient. I believe his name was James. Great personality. I will only come to this location.

They were courteous and very efficient. I believe his name was James. Great personality. I will only come to this location.

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Great experience overall, no issues, no pressure. Good service!

Great experience overall, no issues, no pressure. Good service!

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Great experience overall, no issues, no pressure. Good service!

Great experience overall, no issues, no pressure. Good service!

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They were courteous and very efficient. I believe his name was James. Great personality. I will only come to this location.

They were courteous and very efficient. I believe his name was James. Great personality. I will only come to this location.

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Fast. Friendly. Efficient. Replaced drain plug.

Fast. Friendly. Efficient. Replaced drain plug.

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Fast. Friendly. Efficient. Replaced drain plug.

Fast. Friendly. Efficient. Replaced drain plug.

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Very friendly, even though the shop was slammed!

Very friendly, even though the shop was slammed!

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I was able to wait in my car. Staff was friendly and knowledgable.

I was able to wait in my car. Staff was friendly and knowledgable.

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I supplied my own brand of oil and filter and received excellent service. I was highly satisfied to receive the maintenance che ...

I supplied my own brand of oil and filter and received excellent service. I was highly satisfied to receive the maintenance checks at no extra charge. The technician recommended a new drain plug at no additional charge.

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Cameron is the main reason I continue to return. He does an excellent job and if every mechanic could only learn from him. Keep ...

Cameron is the main reason I continue to return. He does an excellent job and if every mechanic could only learn from him. Keep up the great work! He deserves a raise. He has the best customer service I have ever had getting an oil change. He will be missed at this location and I hope the very best for him. Thank you!

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Very courteous personnel; oil change was done quickly.very satisfied with Valvoline products.

Very courteous personnel; oil change was done quickly.very satisfied with Valvoline products.

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I'm more than highly satisfied with the service I received today. I know why the line was long, these guys and ladies know what ...

I'm more than highly satisfied with the service I received today. I know why the line was long, these guys and ladies know what they are doing and work as a team to complete each job efficiently and effectively. Dare I say, they worked together like a well "oiled" machine... This was not my first visit to this location, but it's the first time I've taken the survey. My family goes to this location because of the level of expertise and customer service.

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Very friendly, even though the shop was slammed!

Very friendly, even though the shop was slammed!

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I was able to wait in my car. Staff was friendly and knowledgable.

I was able to wait in my car. Staff was friendly and knowledgable.

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I'm more than highly satisfied with the service I received today. I know why the line was long, these guys and ladies know what ...

I'm more than highly satisfied with the service I received today. I know why the line was long, these guys and ladies know what they are doing and work as a team to complete each job efficiently and effectively. Dare I say, they worked together like a well "oiled" machine... This was not my first visit to this location, but it's the first time I've taken the survey. My family goes to this location because of the level of expertise and customer service.

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I supplied my own brand of oil and filter and received excellent service. I was highly satisfied to receive the maintenance che ...

I supplied my own brand of oil and filter and received excellent service. I was highly satisfied to receive the maintenance checks at no extra charge. The technician recommended a new drain plug at no additional charge.

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Cameron is the main reason I continue to return. He does an excellent job and if every mechanic could only learn from him. Keep ...

Cameron is the main reason I continue to return. He does an excellent job and if every mechanic could only learn from him. Keep up the great work! He deserves a raise. He has the best customer service I have ever had getting an oil change. He will be missed at this location and I hope the very best for him. Thank you!

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Very courteous personnel; oil change was done quickly.very satisfied with Valvoline products.

Very courteous personnel; oil change was done quickly.very satisfied with Valvoline products.

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Changed synthetic oil, replaced brake light, informed me of dirty air filter, taught me to reset the oil replacement monitor. Al ...

Changed synthetic oil, replaced brake light, informed me of dirty air filter, taught me to reset the oil replacement monitor. Also installed the new air filter that I went to the auto supply and bought within the hour. James is spot on with above and beyond service at the Keller, TX Valvoline.

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Got in and out quickly.

Got in and out quickly.

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Got in and out quickly.

Got in and out quickly.

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Changed synthetic oil, replaced brake light, informed me of dirty air filter, taught me to reset the oil replacement monitor. Al ...

Changed synthetic oil, replaced brake light, informed me of dirty air filter, taught me to reset the oil replacement monitor. Also installed the new air filter that I went to the auto supply and bought within the hour. James is spot on with above and beyond service at the Keller, TX Valvoline.

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I purchased a replacement cabin air filter st a silly price - tech showed me how to replace on my own in the future - this is my ...

I purchased a replacement cabin air filter st a silly price - tech showed me how to replace on my own in the future - this is my go to spot for oil changes for all my cars

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Fast, friendly service. The customer service rep, Ashleigh was great at her job. I also like the quickness and being able to jus ...

Fast, friendly service. The customer service rep, Ashleigh was great at her job. I also like the quickness and being able to just stay in the vehicle especially with children in tow. Improvement in service since our last visit.

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The guys at The Keller location are the best. I have never had a issue. Fast. Friendly service! Awesome job will be returning.

The guys at The Keller location are the best. I have never had a issue. Fast. Friendly service! Awesome job will be returning.

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I purchased a replacement cabin air filter st a silly price - tech showed me how to replace on my own in the future - this is my ...

I purchased a replacement cabin air filter st a silly price - tech showed me how to replace on my own in the future - this is my go to spot for oil changes for all my cars

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Fast, friendly service. The customer service rep, Ashleigh was great at her job. I also like the quickness and being able to jus ...

Fast, friendly service. The customer service rep, Ashleigh was great at her job. I also like the quickness and being able to just stay in the vehicle especially with children in tow. Improvement in service since our last visit.

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The guys at The Keller location are the best. I have never had a issue. Fast. Friendly service! Awesome job will be returning.

The guys at The Keller location are the best. I have never had a issue. Fast. Friendly service! Awesome job will be returning.

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Communication and friendly staff

Communication and friendly staff

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A very funny good crew

A very funny good crew

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Cameron and Nolan were both incredibly friendly. It was towards the end of their working hours and they were still in incredibly ...

Cameron and Nolan were both incredibly friendly. It was towards the end of their working hours and they were still in incredibly great spirits and very helpful. They kept me updated on the progress of the service. Cameron gave me some pointers on other services but did not pressure me to do them.

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Communication and friendly staff

Communication and friendly staff

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A very funny good crew

A very funny good crew

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Cameron and Nolan were both incredibly friendly. It was towards the end of their working hours and they were still in incredibly ...

Cameron and Nolan were both incredibly friendly. It was towards the end of their working hours and they were still in incredibly great spirits and very helpful. They kept me updated on the progress of the service. Cameron gave me some pointers on other services but did not pressure me to do them.

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Friendly staff and quick service.

Friendly staff and quick service.

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James mainly communicated with me, but a few men did my inspection, and all were very friendly, and explained everything well. I ...

James mainly communicated with me, but a few men did my inspection, and all were very friendly, and explained everything well. I like how quickly I was helped, despite many cars being serviced. It was a holiday (MLK) and I was grateful Valvoline was open. Valvoline had windshield wipers, which I needed, and that’s very convenient. I also got an oil change as usual. I’m highly impressed with how kind all the workers are! I had a question about my inspection sticker and was directed to where I could get it. The men are patient, and don’t make me feel dumb, despite the fact that I know nothing about cars. Thanks again!

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It was a long wait

It was a long wait

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James who serviced the car was very helpful and knowledgeable in his job.

James who serviced the car was very helpful and knowledgeable in his job.

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Ashely was great, she was courteous and efficient. The other crew members were condescending towards her and basically stood aro ...

Ashely was great, she was courteous and efficient. The other crew members were condescending towards her and basically stood around watching, they were almost unnerving. Too bad the lady is moving off to college in May. This store is further from my house than other stores, that’s the only reason I will not be using it’s services in the future.

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Friendly staff and quick service.

Friendly staff and quick service.

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James mainly communicated with me, but a few men did my inspection, and all were very friendly, and explained everything well. I ...

James mainly communicated with me, but a few men did my inspection, and all were very friendly, and explained everything well. I like how quickly I was helped, despite many cars being serviced. It was a holiday (MLK) and I was grateful Valvoline was open. Valvoline had windshield wipers, which I needed, and that’s very convenient. I also got an oil change as usual. I’m highly impressed with how kind all the workers are! I had a question about my inspection sticker and was directed to where I could get it. The men are patient, and don’t make me feel dumb, despite the fact that I know nothing about cars. Thanks again!

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It was a long wait

It was a long wait

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James who serviced the car was very helpful and knowledgeable in his job.

James who serviced the car was very helpful and knowledgeable in his job.

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Ashely was great, she was courteous and efficient. The other crew members were condescending towards her and basically stood aro ...

Ashely was great, she was courteous and efficient. The other crew members were condescending towards her and basically stood around watching, they were almost unnerving. Too bad the lady is moving off to college in May. This store is further from my house than other stores, that’s the only reason I will not be using it’s services in the future.

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Robert greeted my promptly. He had wonderful customer service. Example, asking me about my day and then proceed to tell me about ...

Robert greeted my promptly. He had wonderful customer service. Example, asking me about my day and then proceed to tell me about the checks (tire, fluids, etc.) they were making to my jeep. There was no wait time and I was in and out to run other errands within 10-15 minutes as usual. I have been coming here for about a year and have never had a bad experience coming to this location.

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the staff was very friendly and greeted me when i pulled up, even though it was way before they opened. they explained pricing a ...

the staff was very friendly and greeted me when i pulled up, even though it was way before they opened. they explained pricing and how long it was going to take.

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the staff was very friendly and greeted me when i pulled up, even though it was way before they opened. they explained pricing a ...

the staff was very friendly and greeted me when i pulled up, even though it was way before they opened. they explained pricing and how long it was going to take.

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Robert greeted my promptly. He had wonderful customer service. Example, asking me about my day and then proceed to tell me about ...

Robert greeted my promptly. He had wonderful customer service. Example, asking me about my day and then proceed to tell me about the checks (tire, fluids, etc.) they were making to my jeep. There was no wait time and I was in and out to run other errands within 10-15 minutes as usual. I have been coming here for about a year and have never had a bad experience coming to this location.

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The first person working on my car did not seem fully engaged. Not the normal greeting and interaction I usually get there. At ...

The first person working on my car did not seem fully engaged. Not the normal greeting and interaction I usually get there. At the end another gentleman came in to help and he was great. Fully engaged and was totally focused. It seemed to me the was frustration with some of the folks to the first guy I was dealing with. I could see why. Plus I had to wait 45 minutes but I understand that has nothing to do with the workers. Just a busy time.

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Fast service once inside. Great communication and friendly associate.

Fast service once inside. Great communication and friendly associate.

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Everyone is very professional & seem to take there jobs seriously...Great place to go...

Everyone is very professional & seem to take there jobs seriously...Great place to go...

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Employees always smiling and give great specific feedback of car. Great customer servcie

Employees always smiling and give great specific feedback of car. Great customer servcie

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The first person working on my car did not seem fully engaged. Not the normal greeting and interaction I usually get there. At ...

The first person working on my car did not seem fully engaged. Not the normal greeting and interaction I usually get there. At the end another gentleman came in to help and he was great. Fully engaged and was totally focused. It seemed to me the was frustration with some of the folks to the first guy I was dealing with. I could see why. Plus I had to wait 45 minutes but I understand that has nothing to do with the workers. Just a busy time.

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Fast service once inside. Great communication and friendly associate.

Fast service once inside. Great communication and friendly associate.

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Everyone is very professional & seem to take there jobs seriously...Great place to go...

Everyone is very professional & seem to take there jobs seriously...Great place to go...

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Employees always smiling and give great specific feedback of car. Great customer servcie

Employees always smiling and give great specific feedback of car. Great customer servcie

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The staff is always helpful and knowledgeable. They definitely take good care of their customers.

The staff is always helpful and knowledgeable. They definitely take good care of their customers.

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The staff is always helpful and knowledgeable. They definitely take good care of their customers.

The staff is always helpful and knowledgeable. They definitely take good care of their customers.

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This was my first time at a valvoline and I was very impressed! Everyone was professional and so quick. I loved it. Will be comi ...

This was my first time at a valvoline and I was very impressed! Everyone was professional and so quick. I loved it. Will be coming back!

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Price. My wife purchased a Groupon for a conventional oil change and I still paid almost $11. That to me is just overpriced. I w ...

Price. My wife purchased a Groupon for a conventional oil change and I still paid almost $11. That to me is just overpriced. I wanted to try someplace different. The staff was great.

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This was my first time at a valvoline and I was very impressed! Everyone was professional and so quick. I loved it. Will be comi ...

This was my first time at a valvoline and I was very impressed! Everyone was professional and so quick. I loved it. Will be coming back!

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Price. My wife purchased a Groupon for a conventional oil change and I still paid almost $11. That to me is just overpriced. I w ...

Price. My wife purchased a Groupon for a conventional oil change and I still paid almost $11. That to me is just overpriced. I wanted to try someplace different. The staff was great.

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The employees were very polite and friendly! They even went out of their way to have a special oil plug part brought over from ...

The employees were very polite and friendly! They even went out of their way to have a special oil plug part brought over from another store that would fit my vehicle better. Excellent service!

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Far price and No pressure to upsale

Far price and No pressure to upsale

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The employees were very polite and friendly! They even went out of their way to have a special oil plug part brought over from ...

The employees were very polite and friendly! They even went out of their way to have a special oil plug part brought over from another store that would fit my vehicle better. Excellent service!

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Far price and No pressure to upsale

Far price and No pressure to upsale

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Everyone was just good people!

Everyone was just good people!

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prompt courteous efficient

prompt courteous efficient

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El servicio lo hicieron rapido y muy amables me explicaron todo lo q li hicieron a mi carro

El servicio lo hicieron rapido y muy amables me explicaron todo lo q li hicieron a mi carro

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I appreciate the technician looking over the hoses and belts. As well as topping off any of the other fluids that need to be fi ...

I appreciate the technician looking over the hoses and belts. As well as topping off any of the other fluids that need to be filled. Some other oil change companies don't do that. Keep up the good work and service!!

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El servicio lo hicieron rapido y muy amables me explicaron todo lo q li hicieron a mi carro

El servicio lo hicieron rapido y muy amables me explicaron todo lo q li hicieron a mi carro

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I appreciate the technician looking over the hoses and belts. As well as topping off any of the other fluids that need to be fi ...

I appreciate the technician looking over the hoses and belts. As well as topping off any of the other fluids that need to be filled. Some other oil change companies don't do that. Keep up the good work and service!!

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Everyone was just good people!

Everyone was just good people!

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prompt courteous efficient

prompt courteous efficient

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Even though it was a busy Saturday, thay took the time to keep me informed about the delay and even exceeded their estimates. I ...

Even though it was a busy Saturday, thay took the time to keep me informed about the delay and even exceeded their estimates. I was so appreciative of how they communicated with the customer

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Even though it was a busy Saturday, thay took the time to keep me informed about the delay and even exceeded their estimates. I ...

Even though it was a busy Saturday, thay took the time to keep me informed about the delay and even exceeded their estimates. I was so appreciative of how they communicated with the customer

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Still have not checked for leaks, but very satisfied with friendliness

Still have not checked for leaks, but very satisfied with friendliness

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Very courteous and kept me updated.

Very courteous and kept me updated.

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I spoke with multiple staff while my car was serviced. James really stood out as a great guy and is should be regarded as an ext ...

I spoke with multiple staff while my car was serviced. James really stood out as a great guy and is should be regarded as an extremely valuable asset to valvaline. He seemed to lead the others to work as a team in a very friendly way. This was my first time to a valvaline location and was the only customer at the time. All staff members I could see were attentive to me and my car. They team work was very impressive. I liked to see and hear the team double check everything they did. I will definalty be returning and refining this place to my friends and family. I normally don’t spend my time on these post purchase servers however James and the rest of the team blew away with service and personality. Can’t say enough good things. Really the best oils change experience of my life.

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I’ve been going to Valvoline for years for service. Staff is always courteous and helpful

I’ve been going to Valvoline for years for service. Staff is always courteous and helpful

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I’ve been going to Valvoline for years for service. Staff is always courteous and helpful

I’ve been going to Valvoline for years for service. Staff is always courteous and helpful

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Still have not checked for leaks, but very satisfied with friendliness

Still have not checked for leaks, but very satisfied with friendliness

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Very courteous and kept me updated.

Very courteous and kept me updated.

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I spoke with multiple staff while my car was serviced. James really stood out as a great guy and is should be regarded as an ext ...

I spoke with multiple staff while my car was serviced. James really stood out as a great guy and is should be regarded as an extremely valuable asset to valvaline. He seemed to lead the others to work as a team in a very friendly way. This was my first time to a valvaline location and was the only customer at the time. All staff members I could see were attentive to me and my car. They team work was very impressive. I liked to see and hear the team double check everything they did. I will definalty be returning and refining this place to my friends and family. I normally don’t spend my time on these post purchase servers however James and the rest of the team blew away with service and personality. Can’t say enough good things. Really the best oils change experience of my life.

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All staff members were friendly and professional. Service area was clean.

All staff members were friendly and professional. Service area was clean.

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You have a knowledgeable, courteous and respectful staff.

You have a knowledgeable, courteous and respectful staff.

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Crew was energetic and courteous. I felt like a valued customer; thank you!

Crew was energetic and courteous. I felt like a valued customer; thank you!

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Everything thing was fine and as expected but there was nothing that set new standards in an oil change.

Everything thing was fine and as expected but there was nothing that set new standards in an oil change.

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the staff was very friendly. they addressed me as soon as pulled up. they work well together and are courteous to each other and ...

the staff was very friendly. they addressed me as soon as pulled up. they work well together and are courteous to each other and the customers. I loved that I could wait in my car.

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Everything thing was fine and as expected but there was nothing that set new standards in an oil change.

Everything thing was fine and as expected but there was nothing that set new standards in an oil change.

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the staff was very friendly. they addressed me as soon as pulled up. they work well together and are courteous to each other and ...

the staff was very friendly. they addressed me as soon as pulled up. they work well together and are courteous to each other and the customers. I loved that I could wait in my car.

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All staff members were friendly and professional. Service area was clean.

All staff members were friendly and professional. Service area was clean.

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You have a knowledgeable, courteous and respectful staff.

You have a knowledgeable, courteous and respectful staff.

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Crew was energetic and courteous. I felt like a valued customer; thank you!

Crew was energetic and courteous. I felt like a valued customer; thank you!

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Great service.

Great service.

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I was satisfied.just that the price difference on high mileage oil to conventional is real high.

I was satisfied.just that the price difference on high mileage oil to conventional is real high.

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Great service.

Great service.

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I was satisfied.just that the price difference on high mileage oil to conventional is real high.

I was satisfied.just that the price difference on high mileage oil to conventional is real high.

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Everyone was very clear about expectations. I was greeted right away and made aware of the wait time and was asked if I was okay ...

Everyone was very clear about expectations. I was greeted right away and made aware of the wait time and was asked if I was okay with that. Once I pulled in, pricing was told me to right away. Everything was so clearly lined out and I love that.

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The greeter was very friendly. Explained the service and reccomended cleaning filters with no pressure

The greeter was very friendly. Explained the service and reccomended cleaning filters with no pressure

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Everyone was very clear about expectations. I was greeted right away and made aware of the wait time and was asked if I was okay ...

Everyone was very clear about expectations. I was greeted right away and made aware of the wait time and was asked if I was okay with that. Once I pulled in, pricing was told me to right away. Everything was so clearly lined out and I love that.

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The greeter was very friendly. Explained the service and reccomended cleaning filters with no pressure

The greeter was very friendly. Explained the service and reccomended cleaning filters with no pressure

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They have their act together. All business no horsing around

They have their act together. All business no horsing around

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They have their act together. All business no horsing around

They have their act together. All business no horsing around

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The guys at this Valvoline are consistently awesome. They are always so courteous and friendly. I have never experienced any p ...

The guys at this Valvoline are consistently awesome. They are always so courteous and friendly. I have never experienced any place that works on or sells vehicles that has this level of customer service. I don't know if that is due to corporate policy and training or the manager Benny that I see every time I visit. Highly recommend this store. I wish I could remember the name of the gentlemen that helped me this time. He was awesome.

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The guys at this Valvoline are consistently awesome. They are always so courteous and friendly. I have never experienced any p ...

The guys at this Valvoline are consistently awesome. They are always so courteous and friendly. I have never experienced any place that works on or sells vehicles that has this level of customer service. I don't know if that is due to corporate policy and training or the manager Benny that I see every time I visit. Highly recommend this store. I wish I could remember the name of the gentlemen that helped me this time. He was awesome.

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Service was fast, employees were professional and I am able to receive a military discount.

Service was fast, employees were professional and I am able to receive a military discount.

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Courteous, quick service

Courteous, quick service

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Service was fast, employees were professional and I am able to receive a military discount.

Service was fast, employees were professional and I am able to receive a military discount.

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Courteous, quick service

Courteous, quick service

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no wait time

no wait time

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Always great service!

Always great service!

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no wait time

no wait time

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Always great service!

Always great service!

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James was very personable and he explained everything. The process was very easy.

James was very personable and he explained everything. The process was very easy.

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James was very personable and he explained everything. The process was very easy.

James was very personable and he explained everything. The process was very easy.

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Wait time was a tad longer than previous times.

Wait time was a tad longer than previous times.

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Wait time was a tad longer than previous times.

Wait time was a tad longer than previous times.

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Everyone was very professional & got me in & out in a timely manner...

Everyone was very professional & got me in & out in a timely manner...

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Everyone was very professional & got me in & out in a timely manner...

Everyone was very professional & got me in & out in a timely manner...

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Very friendly and fast even though very busy

Very friendly and fast even though very busy

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Quick - Efficient - Courteous

Quick - Efficient - Courteous

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Very friendly and fast even though very busy

Very friendly and fast even though very busy

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Quick - Efficient - Courteous

Quick - Efficient - Courteous

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Friendly and informative service, wait time was reasonable. Didn’t even have to get out of my car!!

Friendly and informative service, wait time was reasonable. Didn’t even have to get out of my car!!

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Friendly and informative service, wait time was reasonable. Didn’t even have to get out of my car!!

Friendly and informative service, wait time was reasonable. Didn’t even have to get out of my car!!

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James the Assitant manager went out of his way to be very personable especially since it was 45 minutes till closing on Xmas eve ...

James the Assitant manager went out of his way to be very personable especially since it was 45 minutes till closing on Xmas eve. You can truly tells he cares about his role with the company and taking care of customers. As someone who deals with customers on a daily basis it was stellar to see someone going the extra mile to inform clients and show that he has their best interests at heart.

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Good Service, friendly staff

Good Service, friendly staff

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James the Assitant manager went out of his way to be very personable especially since it was 45 minutes till closing on Xmas eve ...

James the Assitant manager went out of his way to be very personable especially since it was 45 minutes till closing on Xmas eve. You can truly tells he cares about his role with the company and taking care of customers. As someone who deals with customers on a daily basis it was stellar to see someone going the extra mile to inform clients and show that he has their best interests at heart.

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Good Service, friendly staff

Good Service, friendly staff

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staff did a great job and was friendy

staff did a great job and was friendy

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Once I left my front passenger tire went flat by the next morning and until the tire pressure was “adjusted” I didnt have any is ...

Once I left my front passenger tire went flat by the next morning and until the tire pressure was “adjusted” I didnt have any issues

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staff did a great job and was friendy

staff did a great job and was friendy

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Once I left my front passenger tire went flat by the next morning and until the tire pressure was “adjusted” I didnt have any is ...

Once I left my front passenger tire went flat by the next morning and until the tire pressure was “adjusted” I didnt have any issues

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The attendant was very professional and nice. Didn’t pressure me to upcharge stuff but was willing to checkout my internal filte ...

The attendant was very professional and nice. Didn’t pressure me to upcharge stuff but was willing to checkout my internal filters. They did need to be changed. Price was reasonable.

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The attendant was very professional and nice. Didn’t pressure me to upcharge stuff but was willing to checkout my internal filte ...

The attendant was very professional and nice. Didn’t pressure me to upcharge stuff but was willing to checkout my internal filters. They did need to be changed. Price was reasonable.

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James and all of the employees were very friendly, professional, and fast. They explained all of the pricing and services and th ...

James and all of the employees were very friendly, professional, and fast. They explained all of the pricing and services and the oil change was complete in about 10 minutes.

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I like this location and the people there are very helpful and they honestly do their job. I never have been cheated at this loc ...

I like this location and the people there are very helpful and they honestly do their job. I never have been cheated at this location.

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James and all of the employees were very friendly, professional, and fast. They explained all of the pricing and services and th ...

James and all of the employees were very friendly, professional, and fast. They explained all of the pricing and services and the oil change was complete in about 10 minutes.

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I like this location and the people there are very helpful and they honestly do their job. I never have been cheated at this loc ...

I like this location and the people there are very helpful and they honestly do their job. I never have been cheated at this location.

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Customer service was really good and they didn’t try to sell me anything extra. The vehicle I took in was new to me and they als ...

Customer service was really good and they didn’t try to sell me anything extra. The vehicle I took in was new to me and they also explained some things to me about my vehicle. For the time and good customer service the price was very good.

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Customer service was really good and they didn’t try to sell me anything extra. The vehicle I took in was new to me and they als ...

Customer service was really good and they didn’t try to sell me anything extra. The vehicle I took in was new to me and they also explained some things to me about my vehicle. For the time and good customer service the price was very good.

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We have used this location for several years and the Mechanics are always friendly and polite.

We have used this location for several years and the Mechanics are always friendly and polite.

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We have used this location for several years and the Mechanics are always friendly and polite.

We have used this location for several years and the Mechanics are always friendly and polite.

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Friendly Staff, have used this shop for 10+ Years. James is a trustworthy service rep and provides useful vehicle information wh ...

Friendly Staff, have used this shop for 10+ Years. James is a trustworthy service rep and provides useful vehicle information while waiting in my car during the oil change

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Rep was honest and advised me of the last rotation done on my tires via a carfax report, so I saved money on this visit.

Rep was honest and advised me of the last rotation done on my tires via a carfax report, so I saved money on this visit.

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No coffee. So I waited outside.

No coffee. So I waited outside.

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Friendly Staff, have used this shop for 10+ Years. James is a trustworthy service rep and provides useful vehicle information wh ...

Friendly Staff, have used this shop for 10+ Years. James is a trustworthy service rep and provides useful vehicle information while waiting in my car during the oil change

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Rep was honest and advised me of the last rotation done on my tires via a carfax report, so I saved money on this visit.

Rep was honest and advised me of the last rotation done on my tires via a carfax report, so I saved money on this visit.

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No coffee. So I waited outside.

No coffee. So I waited outside.

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Knowledgeable staff, quick service, and good products.

Knowledgeable staff, quick service, and good products.

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The people were very friendly and quick talk me all the way through the process. The only down side is the price for an synthet ...

The people were very friendly and quick talk me all the way through the process. The only down side is the price for an synthetic oil change is ridiculous! Prices need to come down. It's just an oil change.

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Knowledgeable staff, quick service, and good products.

Knowledgeable staff, quick service, and good products.

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The people were very friendly and quick talk me all the way through the process. The only down side is the price for an synthet ...

The people were very friendly and quick talk me all the way through the process. The only down side is the price for an synthetic oil change is ridiculous! Prices need to come down. It's just an oil change.

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Staff was knowledgeable and very friendly. There was no wait and I was out of there in 10 minutes not 15 minutes. This allowed m ...

Staff was knowledgeable and very friendly. There was no wait and I was out of there in 10 minutes not 15 minutes. This allowed me to do everything that I needed to during a very busy day.

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Although not accustomed to sitting in my car while the oil is being changed; it was really interesting to watch all the team mem ...

Although not accustomed to sitting in my car while the oil is being changed; it was really interesting to watch all the team members interact & communicate with each other. What a great time. They were extremely courteous and efficient. Kudos, I will be a repeat customer.Sincerely,Becky Prater

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Great staff!! Clear in bay 2

Great staff!! Clear in bay 2

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Staff was knowledgeable and very friendly. There was no wait and I was out of there in 10 minutes not 15 minutes. This allowed m ...

Staff was knowledgeable and very friendly. There was no wait and I was out of there in 10 minutes not 15 minutes. This allowed me to do everything that I needed to during a very busy day.

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Although not accustomed to sitting in my car while the oil is being changed; it was really interesting to watch all the team mem ...

Although not accustomed to sitting in my car while the oil is being changed; it was really interesting to watch all the team members interact & communicate with each other. What a great time. They were extremely courteous and efficient. Kudos, I will be a repeat customer.Sincerely,Becky Prater

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Great staff!! Clear in bay 2

Great staff!! Clear in bay 2

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Waiting room was out of coffee for the kureg, but was clean and water was available.

Waiting room was out of coffee for the kureg, but was clean and water was available.

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I noticed that one of my headlights was out while driving and just pulled into Valvoline on my way to another location. Upon arr ...

I noticed that one of my headlights was out while driving and just pulled into Valvoline on my way to another location. Upon arriving, I asked if the shop was closed and was told that it was just shutting down since it was 7pm. I said okay and mentioned that my light was out. Without hesitation, Cameron checked my lights and offered to quickly change my bulb. He could have easily told me to come back when they were open and I would have understood, but instead he went above and beyond. Cameron was very fast, efficient, and friendly. Based on his service and professional manner I will definitely continue to come to Valvoline.

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Waiting room was out of coffee for the kureg, but was clean and water was available.

Waiting room was out of coffee for the kureg, but was clean and water was available.

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I noticed that one of my headlights was out while driving and just pulled into Valvoline on my way to another location. Upon arr ...

I noticed that one of my headlights was out while driving and just pulled into Valvoline on my way to another location. Upon arriving, I asked if the shop was closed and was told that it was just shutting down since it was 7pm. I said okay and mentioned that my light was out. Without hesitation, Cameron checked my lights and offered to quickly change my bulb. He could have easily told me to come back when they were open and I would have understood, but instead he went above and beyond. Cameron was very fast, efficient, and friendly. Based on his service and professional manner I will definitely continue to come to Valvoline.

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You should be very proud of your employees at this Keller Texas location. I have beena customer for over 5 years and take our 3 ...

You should be very proud of your employees at this Keller Texas location. I have beena customer for over 5 years and take our 3 vehicles there. The customer service they provide is top notch. The best part is that they are fast effeciant and do great work! what else could a customer want? !

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I go there and have gone there for sometime and I really like the people there. They are better than the ones that were there be ...

I go there and have gone there for sometime and I really like the people there. They are better than the ones that were there before.

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This was my second time to use this facility. The first time was ok, they spilled a little oil while filling the engine so I co ...

This was my second time to use this facility. The first time was ok, they spilled a little oil while filling the engine so I could smell it for some time afterwards. Not that big of a deal but a little annoying. But my main heartburn with changing my oil here is it seems to be a little high. I know I use the full synthetic and my engine takes two extra quarts, but $110.00 before any coupons seems a little steep. The Valvoline instant oil change place in the town I just moved from charges just under $70.00 for the exact same service. I just have a hard time understanding why I have to pay $40.00 more to change it here. For $40.00 I will just go to my old town about an hours drive away.

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You should be very proud of your employees at this Keller Texas location. I have beena customer for over 5 years and take our 3 ...

You should be very proud of your employees at this Keller Texas location. I have beena customer for over 5 years and take our 3 vehicles there. The customer service they provide is top notch. The best part is that they are fast effeciant and do great work! what else could a customer want? !

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I go there and have gone there for sometime and I really like the people there. They are better than the ones that were there be ...

I go there and have gone there for sometime and I really like the people there. They are better than the ones that were there before.

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This was my second time to use this facility. The first time was ok, they spilled a little oil while filling the engine so I co ...

This was my second time to use this facility. The first time was ok, they spilled a little oil while filling the engine so I could smell it for some time afterwards. Not that big of a deal but a little annoying. But my main heartburn with changing my oil here is it seems to be a little high. I know I use the full synthetic and my engine takes two extra quarts, but $110.00 before any coupons seems a little steep. The Valvoline instant oil change place in the town I just moved from charges just under $70.00 for the exact same service. I just have a hard time understanding why I have to pay $40.00 more to change it here. For $40.00 I will just go to my old town about an hours drive away.

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The techs were very quick, thorough, professional and friendly.

The techs were very quick, thorough, professional and friendly.

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Quick and friendly service

Quick and friendly service

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Quick and efficient, quality service

Quick and efficient, quality service

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The techs were very quick, thorough, professional and friendly.

The techs were very quick, thorough, professional and friendly.

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Quick and friendly service

Quick and friendly service

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Quick and efficient, quality service

Quick and efficient, quality service

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I just would like a printed receipt for my records.

I just would like a printed receipt for my records.

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I’ve had oil changes there in the past. This time it was superb!!!! I’m not sure what has changed , maybe the dual team approach ...

I’ve had oil changes there in the past. This time it was superb!!!! I’m not sure what has changed , maybe the dual team approach? Love it!

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I just would like a printed receipt for my records.

I just would like a printed receipt for my records.

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I’ve had oil changes there in the past. This time it was superb!!!! I’m not sure what has changed , maybe the dual team approach ...

I’ve had oil changes there in the past. This time it was superb!!!! I’m not sure what has changed , maybe the dual team approach? Love it!

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Ive been to this store approx. 5 times and each time I am impressed with the professionalism of the staff and the process of hav ...

Ive been to this store approx. 5 times and each time I am impressed with the professionalism of the staff and the process of having work done. Would recommend this shop to anyone!

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Good service, fair price.

Good service, fair price.

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The staff always takes care of me, and being a single woman, I appreciate their trustworthiness!

The staff always takes care of me, and being a single woman, I appreciate their trustworthiness!

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Good service, fair price.

Good service, fair price.

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The staff always takes care of me, and being a single woman, I appreciate their trustworthiness!

The staff always takes care of me, and being a single woman, I appreciate their trustworthiness!

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Ive been to this store approx. 5 times and each time I am impressed with the professionalism of the staff and the process of hav ...

Ive been to this store approx. 5 times and each time I am impressed with the professionalism of the staff and the process of having work done. Would recommend this shop to anyone!

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prompt, they were very busy. Polite and good service

prompt, they were very busy. Polite and good service

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prompt, they were very busy. Polite and good service

prompt, they were very busy. Polite and good service

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The staff were friendly and knowledgeable. They did a quick job and checked the things I asked them to for my long trip.

The staff were friendly and knowledgeable. They did a quick job and checked the things I asked them to for my long trip.

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I really enjoyed how through Cameron checked my truck. He was informative and made sure I got to look at my dipstick for my engi ...

I really enjoyed how through Cameron checked my truck. He was informative and made sure I got to look at my dipstick for my engine and transmission. I will definitely be coming back

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The staff were friendly and knowledgeable. They did a quick job and checked the things I asked them to for my long trip.

The staff were friendly and knowledgeable. They did a quick job and checked the things I asked them to for my long trip.

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I really enjoyed how through Cameron checked my truck. He was informative and made sure I got to look at my dipstick for my engi ...

I really enjoyed how through Cameron checked my truck. He was informative and made sure I got to look at my dipstick for my engine and transmission. I will definitely be coming back

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Quick in & out for inspection

Quick in & out for inspection

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Qucik, easy, no pressure sales, and the staff working that day and time were customer focused!

Qucik, easy, no pressure sales, and the staff working that day and time were customer focused!

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Quick in & out for inspection

Quick in & out for inspection

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Qucik, easy, no pressure sales, and the staff working that day and time were customer focused!

Qucik, easy, no pressure sales, and the staff working that day and time were customer focused!

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Just very personable team that worked efficiently and were a joy to visit with as I was checking out. Always have appreciated th ...

Just very personable team that worked efficiently and were a joy to visit with as I was checking out. Always have appreciated the team at my valvoline store.

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Just very personable team that worked efficiently and were a joy to visit with as I was checking out. Always have appreciated th ...

Just very personable team that worked efficiently and were a joy to visit with as I was checking out. Always have appreciated the team at my valvoline store.

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I have used Valvoline for many years now and have never had reason to bedisappointed with the service or the staff.

I have used Valvoline for many years now and have never had reason to bedisappointed with the service or the staff.

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I have used Valvoline for many years now and have never had reason to bedisappointed with the service or the staff.

I have used Valvoline for many years now and have never had reason to bedisappointed with the service or the staff.

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Ashley was the best little tech. Very friendly, knowledgeable and did not try to over sell me.

Ashley was the best little tech. Very friendly, knowledgeable and did not try to over sell me.

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The manager helped me with all my questions, he is great at customer service

The manager helped me with all my questions, he is great at customer service

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Ashley was the best little tech. Very friendly, knowledgeable and did not try to over sell me.

Ashley was the best little tech. Very friendly, knowledgeable and did not try to over sell me.

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The manager helped me with all my questions, he is great at customer service

The manager helped me with all my questions, he is great at customer service

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Cameron is a great asset to this company. He is courteous and knowledgeable and I would trust him with my vehicle.

Cameron is a great asset to this company. He is courteous and knowledgeable and I would trust him with my vehicle.

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Cameron is a great asset to this company. He is courteous and knowledgeable and I would trust him with my vehicle.

Cameron is a great asset to this company. He is courteous and knowledgeable and I would trust him with my vehicle.

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Friendly. Did not make me feel dumb.

Friendly. Did not make me feel dumb.

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Friendly. Did not make me feel dumb.

Friendly. Did not make me feel dumb.

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Loved that I could remain in my vehicle while oil was changed and fluids and tires checked. Great value for the service. The m ...

Loved that I could remain in my vehicle while oil was changed and fluids and tires checked. Great value for the service. The manager was cordial and answered all my questions. Would highly recommend.

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Took out cabin filter and forgot to put glove box back together. I did it after I left.

Took out cabin filter and forgot to put glove box back together. I did it after I left.

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Loved that I could remain in my vehicle while oil was changed and fluids and tires checked. Great value for the service. The m ...

Loved that I could remain in my vehicle while oil was changed and fluids and tires checked. Great value for the service. The manager was cordial and answered all my questions. Would highly recommend.

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Took out cabin filter and forgot to put glove box back together. I did it after I left.

Took out cabin filter and forgot to put glove box back together. I did it after I left.

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Very professional.

Very professional.

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Very professional.

Very professional.

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They were friendly, helpful and worked quickly to get me back on the road.

They were friendly, helpful and worked quickly to get me back on the road.

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Good service and staff. Wait was long. But its a busy area so expected it. Once in the bay was a quickvturnaround time

Good service and staff. Wait was long. But its a busy area so expected it. Once in the bay was a quickvturnaround time

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Quick, professional service. No fuss, no muss.

Quick, professional service. No fuss, no muss.

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They were friendly, helpful and worked quickly to get me back on the road.

They were friendly, helpful and worked quickly to get me back on the road.

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Good service and staff. Wait was long. But its a busy area so expected it. Once in the bay was a quickvturnaround time

Good service and staff. Wait was long. But its a busy area so expected it. Once in the bay was a quickvturnaround time

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Quick, professional service. No fuss, no muss.

Quick, professional service. No fuss, no muss.

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Always receive nice customer service & never have to wait too long for services

Always receive nice customer service & never have to wait too long for services

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Always receive nice customer service & never have to wait too long for services

Always receive nice customer service & never have to wait too long for services

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I was immediately greeted by an employee named Harper when I pulled up to the garage door. He stated that they would be able to ...

I was immediately greeted by an employee named Harper when I pulled up to the garage door. He stated that they would be able to start work immediately on my vehicle and that I should be ready to go in about 20 minutes. He was very nice and professional.

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Quick service.

Quick service.

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I was immediately greeted by an employee named Harper when I pulled up to the garage door. He stated that they would be able to ...

I was immediately greeted by an employee named Harper when I pulled up to the garage door. He stated that they would be able to start work immediately on my vehicle and that I should be ready to go in about 20 minutes. He was very nice and professional.

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Quick service.

Quick service.

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good service and military discount

good service and military discount

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Staff was very friendly & professional!

Staff was very friendly & professional!

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This is my 2nd visit. I came back because i felt these folks were honest and straight forward with me. They didn't disappoint on ...

This is my 2nd visit. I came back because i felt these folks were honest and straight forward with me. They didn't disappoint on the 2nd visit. Their actions pin this visit only strengthen my belief. In this visit i had my engine and transmission oil changed. I also wanted a check engine light checked. They told me what it was and although they knew i needed a state inspection didn't push to do it. Great service guys!

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good service and military discount

good service and military discount

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Staff was very friendly & professional!

Staff was very friendly & professional!

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This is my 2nd visit. I came back because i felt these folks were honest and straight forward with me. They didn't disappoint on ...

This is my 2nd visit. I came back because i felt these folks were honest and straight forward with me. They didn't disappoint on the 2nd visit. Their actions pin this visit only strengthen my belief. In this visit i had my engine and transmission oil changed. I also wanted a check engine light checked. They told me what it was and although they knew i needed a state inspection didn't push to do it. Great service guys!

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The two guys who worked on my car were friendly, organized, efficient and clearly communicated with me. I was impressed.

The two guys who worked on my car were friendly, organized, efficient and clearly communicated with me. I was impressed.

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The two guys who worked on my car were friendly, organized, efficient and clearly communicated with me. I was impressed.

The two guys who worked on my car were friendly, organized, efficient and clearly communicated with me. I was impressed.

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friendly customer service

friendly customer service

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Prompt, courteous staff.

Prompt, courteous staff.

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friendly customer service

friendly customer service

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Prompt, courteous staff.

Prompt, courteous staff.

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Awesome customer service but very busy.

Awesome customer service but very busy.

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Awesome customer service but very busy.

Awesome customer service but very busy.

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Staff is always professional with me and they come across very trust worthy.

Staff is always professional with me and they come across very trust worthy.

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Staff is always professional with me and they come across very trust worthy.

Staff is always professional with me and they come across very trust worthy.

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prompt service, fair prices

prompt service, fair prices

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prompt service, fair prices

prompt service, fair prices

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Professionalism and work of the employees.

Professionalism and work of the employees.

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The staff was very nice and knowledgeable, we didn’t wait at all before someone came up to our car to talk to us and ask what we ...

The staff was very nice and knowledgeable, we didn’t wait at all before someone came up to our car to talk to us and ask what we needed done that day and was told we could wait in the waiting room. Very good service will definitely be back!

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Professionalism and work of the employees.

Professionalism and work of the employees.

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The staff was very nice and knowledgeable, we didn’t wait at all before someone came up to our car to talk to us and ask what we ...

The staff was very nice and knowledgeable, we didn’t wait at all before someone came up to our car to talk to us and ask what we needed done that day and was told we could wait in the waiting room. Very good service will definitely be back!

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I was help by a gentalman named Cameron on my last 2 visits. He has amazing customer service and took great care of me. I will a ...

I was help by a gentalman named Cameron on my last 2 visits. He has amazing customer service and took great care of me. I will ask for him next time.

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The crew.

The crew.

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I was help by a gentalman named Cameron on my last 2 visits. He has amazing customer service and took great care of me. I will a ...

I was help by a gentalman named Cameron on my last 2 visits. He has amazing customer service and took great care of me. I will ask for him next time.

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The crew.

The crew.

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The mechanics were fast and went right to work. They didn't have to think about what to do next. Their procedure flowed well wit ...

The mechanics were fast and went right to work. They didn't have to think about what to do next. Their procedure flowed well with the mechanics doing the work. They do need to slow down and annunciate their words when speaking. Great guys.

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Quick courteous service. Give veterans discount.

Quick courteous service. Give veterans discount.

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I have been taking both our vehicles to this location for convenience. I went to this location for an Inspection and they passe ...

I have been taking both our vehicles to this location for convenience. I went to this location for an Inspection and they passed me when 2 or my tires were completly bald. At this same visit, I got tires aired up and an oil change and they had ME reset the computer calibration. The speed of the service made me question if the service was ACTUALLY done. When I returned the next day to show the manager, he asked if I was a cop...then appologized the mechanic was new. He did direct me to the closest Discount Tire. I am now sceptical. Also, this service was soooooo fast for just an oil change, still skeptical.

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The mechanics were fast and went right to work. They didn't have to think about what to do next. Their procedure flowed well wit ...

The mechanics were fast and went right to work. They didn't have to think about what to do next. Their procedure flowed well with the mechanics doing the work. They do need to slow down and annunciate their words when speaking. Great guys.

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Quick courteous service. Give veterans discount.

Quick courteous service. Give veterans discount.

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I have been taking both our vehicles to this location for convenience. I went to this location for an Inspection and they passe ...

I have been taking both our vehicles to this location for convenience. I went to this location for an Inspection and they passed me when 2 or my tires were completly bald. At this same visit, I got tires aired up and an oil change and they had ME reset the computer calibration. The speed of the service made me question if the service was ACTUALLY done. When I returned the next day to show the manager, he asked if I was a cop...then appologized the mechanic was new. He did direct me to the closest Discount Tire. I am now sceptical. Also, this service was soooooo fast for just an oil change, still skeptical.

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they are always very friendly and let you know what they are doing to your car.

they are always very friendly and let you know what they are doing to your car.

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they are always very friendly and let you know what they are doing to your car.

they are always very friendly and let you know what they are doing to your car.

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I was presented with the option to buy a new air filter and after questioning wether I actually needed one or not I was told I d ...

I was presented with the option to buy a new air filter and after questioning wether I actually needed one or not I was told I didn’t. If I didn’t specifically ask for a new one and I didn’t need one, why was I even presented with the option?

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I was presented with the option to buy a new air filter and after questioning wether I actually needed one or not I was told I d ...

I was presented with the option to buy a new air filter and after questioning wether I actually needed one or not I was told I didn’t. If I didn’t specifically ask for a new one and I didn’t need one, why was I even presented with the option?

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The people that work there were extremely friendly and knowledgeable. I also felt they were looking out for my best interest as ...

The people that work there were extremely friendly and knowledgeable. I also felt they were looking out for my best interest as a customer. I always use this facility to make my oil changes.

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Very friendly and competent staff.

Very friendly and competent staff.

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The people that work there were extremely friendly and knowledgeable. I also felt they were looking out for my best interest as ...

The people that work there were extremely friendly and knowledgeable. I also felt they were looking out for my best interest as a customer. I always use this facility to make my oil changes.

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Very friendly and competent staff.

Very friendly and competent staff.

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Greeted as soon as I drove up and they immediately started on my oil change.I also returned later that day for a state inspectio ...

Greeted as soon as I drove up and they immediately started on my oil change.I also returned later that day for a state inspection which was taken care of immediately. Good friendly service.

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Greeted as soon as I drove up and they immediately started on my oil change.I also returned later that day for a state inspectio ...

Greeted as soon as I drove up and they immediately started on my oil change.I also returned later that day for a state inspection which was taken care of immediately. Good friendly service.

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Great and fast service. The technicians explained everything and were very professional & courteous.

Great and fast service. The technicians explained everything and were very professional & courteous.

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Our service was quick and efficient.

Our service was quick and efficient.

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Great and fast service. The technicians explained everything and were very professional & courteous.

Great and fast service. The technicians explained everything and were very professional & courteous.

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Our service was quick and efficient.

Our service was quick and efficient.

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Friendly quick & knowledgeable service!

Friendly quick & knowledgeable service!

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Friendly quick & knowledgeable service!

Friendly quick & knowledgeable service!

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Victor, ryu were very helpful.

Victor, ryu were very helpful.

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Victor, ryu were very helpful.

Victor, ryu were very helpful.

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Clean, friendly, moderately affordable, quick service

Clean, friendly, moderately affordable, quick service

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Quick realiable service.

Quick realiable service.

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Clean, friendly, moderately affordable, quick service

Clean, friendly, moderately affordable, quick service

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Quick realiable service.

Quick realiable service.

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Si es muy buen servisio

Si es muy buen servisio

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Johnathan was super friendly! Most mechanics come off grumpy/annoyed and he was far from that. Another gentleman thank me for co ...

Johnathan was super friendly! Most mechanics come off grumpy/annoyed and he was far from that. Another gentleman thank me for coming in as well! It's nice to feel welcomed/comfortable and not pressured into anything when it comes to your vehicle.

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We are repeat customers there

We are repeat customers there

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Si es muy buen servisio

Si es muy buen servisio

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Johnathan was super friendly! Most mechanics come off grumpy/annoyed and he was far from that. Another gentleman thank me for co ...

Johnathan was super friendly! Most mechanics come off grumpy/annoyed and he was far from that. Another gentleman thank me for coming in as well! It's nice to feel welcomed/comfortable and not pressured into anything when it comes to your vehicle.

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We are repeat customers there

We are repeat customers there

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The staff was very nice and good at what they did.

The staff was very nice and good at what they did.

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Very friendly, efficient and courteous staff. Got my oil changed and car inspection done quickly with no issues. Convenient hour ...

Very friendly, efficient and courteous staff. Got my oil changed and car inspection done quickly with no issues. Convenient hours

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The staff was very nice and good at what they did.

The staff was very nice and good at what they did.

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Very friendly, efficient and courteous staff. Got my oil changed and car inspection done quickly with no issues. Convenient hour ...

Very friendly, efficient and courteous staff. Got my oil changed and car inspection done quickly with no issues. Convenient hours

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The half hour wait for getting into a bay was why it wasn’t highly satisfied.

The half hour wait for getting into a bay was why it wasn’t highly satisfied.

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The half hour wait for getting into a bay was why it wasn’t highly satisfied.

The half hour wait for getting into a bay was why it wasn’t highly satisfied.

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