Valvoline Instant Oil Change

I USED to enjoy going to Vavoline and often recommended them due to how QUICK and easy the process of getting an oil change and even an inspection was; But the past FEW times I’ve gone, I have been more and more disappointed to the point of looking elsewhere for these services. This most recent time, I had been asked to go to a different location as that specific location was unable to accommodate me and when I arrived at the location recommended, all three bays were occupied. That was no big deal as I was next in line behind Bay one except, I waited for almost an to even enter the bay just to have to be forced to leave because I had to go to work. During my wait, I watched other cars get directed to different bays and while attempting to keep the order of arrival, they did not. While finally coming to my window to ask what I needed done and trying to direct me to a different lane, an employee told him they were done with the vehicle and the first bay so it wasn’t necessary to move me and the guy at my window got an instant attitude and went off on the other guy in the bay on how he “knows how to do his job” and he doesn’t need (the other guy) to tell him how to do his job, etc. it was very unprofessional and annoying. I ended up not getting my oil changed because by the time I made it to the bay, (after an hour and a half between locations) I had to go to work. This was not the first time I’ve experienced long wait time and before, I had been able to leave. This is also not the first time I’ve been told the location I initially arrived at, was unable to do the service on my vehicle at that location. I did file a complaint and the guy that answered my complaint did not seem to care, just simply asked if I got my oil changed or not then said he would give a coupon since I did not

Soooooo slow. Wouldn’t recommend at all.