RECENT REVIEWS
Caysee H.
12/22/2025
1.0 out of 5.0
I was not told prior to my oil change that they were out of my typical oil, but they assured me that I would not be charged for the upgraded oil and would only be charged for a standard oil change. I needed a cabin air filter as well. I had a 50% off coupon due to a bad experience LAST oil change so I opted to buy the air filter with the knowledge that I was paying 50% off a STANDARD oil change. I shamefully did not ask any questions because I felt I could trust what was being told to me. However, after leaving I realized my final bill was $105!!! This is AFTER my 50% off was applied to a “standard” oil change. My receipt shows I was charged for the upgraded oil that I never asked for and never consented to. I ended up spending MORE with “50% off” than I would have had I gotten the type of oil I was told I was going to be charged for. This is the second time this location has let me down on service and the second time that they have not been true to their word and their pricing. The $105 was not in my budget and now I have no money until my next paycheck. I even made joking comments about being late on my oil change because I am so tight on money and they reassured me that they weren’t charging me for their mistakes, which was a lie.
Mike G.
12/17/2025
5.0 out of 5.0
Outstanding, courteous, and fast service. I’d leave ten stars if they offered that rating level.
Valvoline Instant Oil Change
Here at Valvoline Instant Oil Change, we understand the importance of getting you back on the road quickly, while delivering top-notch service! Thank you for taking the time to share your experience, Mike!
Reggie B.
12/16/2025
5.0 out of 5.0
I was pleased with everything
Valvoline Instant Oil Change
Thanks for sharing your experience with us! We strive to provide the best possible service to all of our guests and we are thrilled to hear that we have met your expectations. We appreciate your business!
