RECENT REVIEWS
Jackie O.
9/22/2026
5.0 out of 5.0
I’m so mad I didn’t the names of the 2 gentlemen who helped me in the late afternoon on Saturday, Sept 19. One was an older gentlemen with a white beard and the other was a younger but very knowledgeable gentlemen with glasses. This was my first time at this company and they made a mom with a toddler in the car feel reassured. It had been some time since my last change (my bad) and they found sludge in my oil compartment. Given this extreme circumstance, they kept their cool and made to explain and show me everything. I didn’t feel judged or looked down at because I was woman (and what I was expecting, if I’m being honest). They weren’t pushy on selling me things but just made sure I knew what I had to do currently and next. The young gentlemen noticed my check engine light on (again my bad) and he kindly referred me to nearby auto shops who could help me figure it out. They even topped off my windshield wiper fluid which I was desperately needing as well! All in all, it was a very fast and enjoyable experience. I definitely will be back and will tell all of my lady friends as well! Thank you!
Valvoline Instant Oil Change
Thanks for the great review! Our team at our store on 6392 Babcock Rd is always happy to help with oil changes and preventive vehicle maintenance. We appreciate your support.
2011 D.
9/19/2026
5.0 out of 5.0
Always a great experience at Valvoline Instant Oil Change. They are thorough with the underhood inspection and provide recommendations for current or future service needs.
Valvoline Instant Oil Change
Thank you for the great feedback! We're glad you chose our store on 6392 Babcock Rd for your oil change service. Helping your car perform its best is what we love.
Amelia
9/16/2026
2.0 out of 5.0
Feeling very unhappy about my visit today. I requested oil change with full synthetic oil and was offered 3 options. But they did not tell me that not all of the options were synthetic until AFTER they had changed my oil. So I ended up with a synthetic blend, which was not what I requested. Second, no-one told me that there is currently a $15 off coupon that I could have used today - thank you very little. The price for my oil change with synthetic blend oil was $99, so the coupon would have been nice. Third, they gave me a sticker for my car that had a totally wrong number of miles and it said that I need to return in only 3 months, which makes no sense. Overall, this was not a good experience. Even though the technicians were friendly, I felt like I did not get what I asked for and I paid too much.
Valvoline Instant Oil Change
Sorry for any confusion about the reminder sticker! At VIOC, we're in the business of maintaining your vehicle, we encourage you to stop by at the 3K mile mark for a quick check between services. As long as you’re using the recommended oil, feel free to stick to your manufacturer’s maintenance schedule.
