Kaysville

Professional staff

Professional staff

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I only have a short amount of time to get my oil changed. They got me in about 15 minutes which was great.

I only have a short amount of time to get my oil changed. They got me in about 15 minutes which was great.

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Competent and efficient

Competent and efficient

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They checked things in my car that haven't been checked in previous oil changes.

They checked things in my car that haven't been checked in previous oil changes.

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The service is fast and I feel like they know what they are doing.

The service is fast and I feel like they know what they are doing.

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I liked being able to stay in my car. I REALLY liked the information presented on the screen as I waited, explaining the Differe ...

I liked being able to stay in my car. I REALLY liked the information presented on the screen as I waited, explaining the Differential and the Sepentine Belt. The graphics were so well done! I was surprised that the Manager was able to tell me the kind of oil used in my truck by the previous owner! This was helpful. I was impressed by the thoroughness of the “cap and stick” checks before closing the hood. I remarked to my husband that it was the most impressive service I had ever received! It’s obvious that this team is serious about fast, thorough, and friendly service! The manager answered all my questions clearly and gave me honest opinions. Well done!

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The service was fantastic! The techs who helped were extremely nice and helped me as soon as the costumer in front of me was fin ...

The service was fantastic! The techs who helped were extremely nice and helped me as soon as the costumer in front of me was finished. I wasn’t pressured with anything and felt very well taken care of which is very appreciated when I have two kids in the car with me.

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Highly professional staff. Everyone appeared to work fast and efficiently. They also appeared to be very conscientious and too ...

Highly professional staff. Everyone appeared to work fast and efficiently. They also appeared to be very conscientious and took their jobs seriously. Everyone appeared to consult with each other and verify what they were doing whenever they performed a new task. In addition, all members of the staff were courteous and friendly with the customers. Overall, it was a very pleasant experience. Thank you!

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Always great service and speed at this location. Been coming here for years and years. I moved further away, but still come back ...

Always great service and speed at this location. Been coming here for years and years. I moved further away, but still come back.

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My family have used Main Street Lube since I was tiny, when I moved to Salt Lake we switched to a different company which I was ...

My family have used Main Street Lube since I was tiny, when I moved to Salt Lake we switched to a different company which I was equally satisfied with. But a return move to Ogden prompted me to returning to the oil change company I had always been satisfied with and familiar. Having found it changed I was more than a little nervous. However, everything was still just as wonderful and friendly. Unlike Jiffy Lube everyone was sweet, knowledgeable, never pressured me, and was incredibly efficient. I can safely say that I trust this company as much as I trusted it under a different name and will be returning again as well as recommending it to my friends and family. Those not already using it again at least. Thank you for the wonderful service.

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The customer sale representative was very clear with his explanation. All of the workers were very respectful and kind.

The customer sale representative was very clear with his explanation. All of the workers were very respectful and kind.

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The attendants were very respectful and informative. I have been to places for oil changes where they are rude, high pressure, ...

The attendants were very respectful and informative. I have been to places for oil changes where they are rude, high pressure, and condescending, so I appreciate when I am treated well. The service was fast yet thorough.

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Valvoline was recommended to me by a friend. They did a great job, checked everything, were super friendly and it was so fast! ...

Valvoline was recommended to me by a friend. They did a great job, checked everything, were super friendly and it was so fast! I loved not having to leave my van too! It was warm and comfortable and they have definitely gained me as a forever customer! Thank you so much!!

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It was great but not the most outstanding experience. Everyone was great though!

It was great but not the most outstanding experience. Everyone was great though!

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This was my first visit here. It was super quick. I used a groupon and I feel that pricing should be better explained through ...

This was my first visit here. It was super quick. I used a groupon and I feel that pricing should be better explained through groupon with extra charges.

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Really great service. I went for years to the Main Street Lube and you guys have improved on that really well. Thanks!

Really great service. I went for years to the Main Street Lube and you guys have improved on that really well. Thanks!

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The customer service was outstanding they were so thorough I would definitely go again. Not very often you leave a company think ...

The customer service was outstanding they were so thorough I would definitely go again. Not very often you leave a company thinking wow! And I certainly felt that way everyone was so professional and over-the-top accommodating!

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Very friendly environment and speedy service

Very friendly environment and speedy service

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The staff was very friendly and knowledgeable. They were prompt and allowed me to stay in my vehicle while they performed the se ...

The staff was very friendly and knowledgeable. They were prompt and allowed me to stay in my vehicle while they performed the services. That is a huge benefit to a mother of young children. Being able to leave them in their car seats makes the experience much more positive for me as a mother because I don’t have to chase them all over the waiting room.

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The staff was very thorough and friendly

The staff was very thorough and friendly

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I received a call from the tech. He forgot to replace the skid plate. I was impressed that he wanted to make sure the job was co ...

I received a call from the tech. He forgot to replace the skid plate. I was impressed that he wanted to make sure the job was completed right. I’m happy that he admitted he missed it, I would have never know. I appreciated his honesty.

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The staff were very friendly and completed the job very quickly.

The staff were very friendly and completed the job very quickly.

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Very convenient, Friendly staff,Not a Jiffy Lube atmosphere

Very convenient, Friendly staff,Not a Jiffy Lube atmosphere

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Great staff. Efficiency of the service.

Great staff. Efficiency of the service.

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Getting too expensive, up substantially from last time as I remember

Getting too expensive, up substantially from last time as I remember

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It was quick and easy!

It was quick and easy!

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They got me in the bay before I even got out of the SUV.By the time the tech registered me they were done.Very pleased with the ...

They got me in the bay before I even got out of the SUV.By the time the tech registered me they were done.Very pleased with the service and I will return there.Bob H

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Best oil change place I've ever been to... Ever!!

Best oil change place I've ever been to... Ever!!

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The visits are very quick and easy, and everyone that works there are knowledgeable and very friendly. I bring all of my person ...

The visits are very quick and easy, and everyone that works there are knowledgeable and very friendly. I bring all of my personal vehicles here as well as several of the work vehicles I use from time to time.

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very professional

very professional

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The staff explained everything they were doing.

The staff explained everything they were doing.

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Service was FAST and staff was knowledgeable, efficient, and friendly.

Service was FAST and staff was knowledgeable, efficient, and friendly.

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I feel the cost has risen substantially.

I feel the cost has risen substantially.

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Prompt help. They kept us informed about how long it would take. In the bay, the tools are all handy and the workers able.

Prompt help. They kept us informed about how long it would take. In the bay, the tools are all handy and the workers able.

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This was the quickest, easiest oil change ever! I loved that I got to stay in my car and could observe technicians working on my ...

This was the quickest, easiest oil change ever! I loved that I got to stay in my car and could observe technicians working on my vehicle. The employees called me by name and demonstrated great customer service by informing me of what was going on. They suggested other services I could use/buy but were not pushy about it at all. I have already shared with others my great experience and hope to go back!

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The staff was polite and I was taken care of quickly and efficiently.

The staff was polite and I was taken care of quickly and efficiently.

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The crew and lead Tech in charge were amazing! Courteous, efficient, and all communicated well. I left with a level of confidenc ...

The crew and lead Tech in charge were amazing! Courteous, efficient, and all communicated well. I left with a level of confidence that is unlike most service centers. I could hear them verifying everything from the type of oil, to the completion and verification of steps throughout the process. I will highly recommend this store to everyone I know...

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Everyone in the store was kind, helpful, and knowledgeable. It was such a pleasant experience!

Everyone in the store was kind, helpful, and knowledgeable. It was such a pleasant experience!

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Attendants were very kind and informative. They gave me the feedback I wanted about my car and the fluid levels instead of assu ...

Attendants were very kind and informative. They gave me the feedback I wanted about my car and the fluid levels instead of assuming that a "woman" wouldn't care or understand. The were prompt and worked fast.

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Very friendly staff that communicated everything they did with my car, great job!

Very friendly staff that communicated everything they did with my car, great job!

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Customer service was excellent! Employees appeared to be enjoying their jobs!

Customer service was excellent! Employees appeared to be enjoying their jobs!

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Very friendly, personable service. Everything was explained in detail, and I didn’t feel pressured to do anything that wasn’t ne ...

Very friendly, personable service. Everything was explained in detail, and I didn’t feel pressured to do anything that wasn’t necessary this time around. I also appreciated the recommended services printout at the end of my visit.

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I felt like it was a constant high pressure sales pitch the entire time I was there. I will not be returning

I felt like it was a constant high pressure sales pitch the entire time I was there. I will not be returning

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?? I do not believe that I ever indicated any such a thing!!

?? I do not believe that I ever indicated any such a thing!!

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It was the fasted oil change I have ever gotten. Got there at the right time and drove right and was done in 10 minutes.

It was the fasted oil change I have ever gotten. Got there at the right time and drove right and was done in 10 minutes.

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The lady was very nice! She gave suckers to my two little kids after she heard them talking in the car. This is the second time ...

The lady was very nice! She gave suckers to my two little kids after she heard them talking in the car. This is the second time I had her and she was all around a great

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They were quick and efficient and professional.

They were quick and efficient and professional.

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Not really a waiting room, you wait on your car. This time I had to wait for my son to bring his car. And wait to get his oil ch ...

Not really a waiting room, you wait on your car. This time I had to wait for my son to bring his car. And wait to get his oil change, I couldn’t really pre-pay and leave.

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When arriving to valvoline I was promptly greeted & quickly taken in. They were honest and quick! I previously went to Jiffy lub ...

When arriving to valvoline I was promptly greeted & quickly taken in. They were honest and quick! I previously went to Jiffy lube & has an awful experience and on top of my experience they mangled my plug making it hard to remove for the workers at valvoline. They showed me their cameras of them working on it they constantly gave me updates and were extremely nice! I was very impressed with the man that was going through everything with me, i believe his name was as Eric, he as well as the whole staff were professional and quick! I am beyond happy with my service and this is where my husband and I will now be getting Our cars serviced as well as referring our friends! Thanks for saving me a bunch of money that jiffy lube almost cost me!

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The staff was very friendly, quick, and professional. They walked me through what they were doing so I was involved in the proce ...

The staff was very friendly, quick, and professional. They walked me through what they were doing so I was involved in the process. Would highly recommend and will definitely be back. 😃

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Erik was great to talk me through all the things they were finding as they checked the various parts of my car. He even talked m ...

Erik was great to talk me through all the things they were finding as they checked the various parts of my car. He even talked me through the air filter being possibly in need of change, but that it probably wouldn't need it until the next time for an oil change, so I didn't need to spend the extra $20 at this time. It is refreshing to see honesty and willingness to not push for a sale with a car care place.

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Everyone was very kind and professional. The were very organized and fast. Listed to what I told them an rememberers all my inst ...

Everyone was very kind and professional. The were very organized and fast. Listed to what I told them an rememberers all my instructions.

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The mechanics were extremely kind and efficient! Very honest and as wonderful as always!

The mechanics were extremely kind and efficient! Very honest and as wonderful as always!

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I was extremely impressed with how I observed the manager treated other customers and also me.He was very professional, kind and ...

I was extremely impressed with how I observed the manager treated other customers and also me.He was very professional, kind and honest.I was also very happy with the price. Of three options offered with a recommendation, I chose the one that cost $42.59 with tax without having to put up a fight. My previous oil change was with JiffyLube on Fairfield (Layton) about 4 months ago, and after their putting on the most high pressure possible I paid them over $71 for what they claimed was the cheapest service possible. Also, in using that JiffyLube in the past, even when I had paid for a very expensive full service and told them the antifreeze was low in the reserve tank they refused to add additional antifreeze to the reserve tank at all let alone to the full line. This manager noticed it was a little low and topped it off, which I would have never imagined would be part of this basic service, as well as adjusting the pressure on my tires which needed it.I was also happy with the speed of service. It was fast. My last visit at Jiffy took an hour, as was all too typical (and they broke off a bolt as this place observed and pointed to the broken bolt).

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Staff is very efficient and fully advise me of any problems or future problems that may occur. They are very friendly and infor ...

Staff is very efficient and fully advise me of any problems or future problems that may occur. They are very friendly and informative. I like Valvoline Blend, Max Life, This store also carries Interstate Batteries. I purchased one about 3 months ago for my Ford Ranger pickup. In my opinion Interstate Batteries are the best buy there is for auto batteries.

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They were so nice, quick, and knowledgeable. Great people and service. I love going here

They were so nice, quick, and knowledgeable. Great people and service. I love going here

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Quick, painless, my daughter was able to sleep in the car seat while the service was completed

Quick, painless, my daughter was able to sleep in the car seat while the service was completed

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Things went smooth and it didn't take much time to get the service done.

Things went smooth and it didn't take much time to get the service done.

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Fast, efficient and friendly

Fast, efficient and friendly

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It is easy, fast and reasonable priced.

It is easy, fast and reasonable priced.

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Mike that helped me was very nice and accommodating. He even asked everyone to be quiet because I had a sleeping baby in the car ...

Mike that helped me was very nice and accommodating. He even asked everyone to be quiet because I had a sleeping baby in the car!

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I pulled right into the bay and stayed in my car and everything was done in less than 10 minutes. The guys there were very frie ...

I pulled right into the bay and stayed in my car and everything was done in less than 10 minutes. The guys there were very friendly and courteous.

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For the most part I was highly satisfied, but I thought the service was more costly than I expected not all that good of a value ...

For the most part I was highly satisfied, but I thought the service was more costly than I expected not all that good of a value, the oil itself was expensive, I am used to paying $1.00 a quart for premium oil, but I Buy in bulk by the case, and always changed the oil myself, I Can't do this anymore so I am shopping for an oil change shop, and finding that they all charge more than I want to pay, but I am still searching.

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They were friendly, quick, and explained everything.

They were friendly, quick, and explained everything.

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Very friendly, fast and knowledgable staff. The lady in Kaysville Ut on 2nd no is great!

Very friendly, fast and knowledgable staff. The lady in Kaysville Ut on 2nd no is great!

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The staff was very friendly and knowledgeable and they even helped me put my registration sticker on my license plate for me 😊

The staff was very friendly and knowledgeable and they even helped me put my registration sticker on my license plate for me 😊

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The place appeared to be clean and well organized. Everybody acted very courteously, and professionally.

The place appeared to be clean and well organized. Everybody acted very courteously, and professionally.

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The staff were friendly and I like being able to sit in my car while the oil in my car is changed.

The staff were friendly and I like being able to sit in my car while the oil in my car is changed.

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It was refreshing. I've dealt with your competitors and I liked the speed, friendlier and lack of up selling that I experienced ...

It was refreshing. I've dealt with your competitors and I liked the speed, friendlier and lack of up selling that I experienced with you that I've never seen with you competitors.

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Appreciated thoroughness & getting emmissions test also.

Appreciated thoroughness & getting emmissions test also.

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Have been coming to this business for years, costs more with new owners, but I appreciate not feeling pressured to buy more serv ...

Have been coming to this business for years, costs more with new owners, but I appreciate not feeling pressured to buy more services.

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It was a little more $ than expected, but price was shown on computer screen

It was a little more $ than expected, but price was shown on computer screen

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Our first time and we were so amazed how personable the service is. Kudos!

Our first time and we were so amazed how personable the service is. Kudos!

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It is so nice to be in and out. I really appreciate how nice everyone is. I never feel like I’m putting anyone out to have to w ...

It is so nice to be in and out. I really appreciate how nice everyone is. I never feel like I’m putting anyone out to have to work on my car there. They make it seem like it’s their favorite thing to do in the world;).

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First, I waited outside for a long time before anyone spoke to me. I went inside to speak with someone to answer my questions. ...

First, I waited outside for a long time before anyone spoke to me. I went inside to speak with someone to answer my questions. Then I sat in my car and got bored while I was waiting to get inside. Second, the technician told me that the previous time I was there I was given the wrong oil. I’m not happy with Service that doesn’t get it right the first time.

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The staff was friendly and knowledgeable. They did the work quickly and effectively. They offered me an upgrade to my windshield ...

The staff was friendly and knowledgeable. They did the work quickly and effectively. They offered me an upgrade to my windshield blades and showed me several options, but didn’t pressure me into selecting any of them. They also responded to a special request I had to check my spare tire pressure without issue. Well done!

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Quick and friendly service. I didn’t even have to get out of my car. I was out in less than 10 min

Quick and friendly service. I didn’t even have to get out of my car. I was out in less than 10 min

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Professional and courteous

Professional and courteous

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I have never been to a drive through oil change place before. I wasn't sure how it worked but loved that I didn't need to get ou ...

I have never been to a drive through oil change place before. I wasn't sure how it worked but loved that I didn't need to get out, with my 3 year old in tow. It was fast and I loved that I could see what was going on in my car and that yes, they were really doing what was said would be done.

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Great service helped me with all my questions even did an inspection for me

Great service helped me with all my questions even did an inspection for me

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I don't like sitting in my car while it is being serviced, so the waiting area needs a little up grade

I don't like sitting in my car while it is being serviced, so the waiting area needs a little up grade

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The employees are very friendly and helpful. They get the job done and get you on your way quickly. They are very efficient in p ...

The employees are very friendly and helpful. They get the job done and get you on your way quickly. They are very efficient in performing all their inspections and tasks. I feel like they take good care of my vehicle.

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the people were excellent

the people were excellent

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great service quick and easy thanks

great service quick and easy thanks

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Everyone was super nice and very knowledgeable.

Everyone was super nice and very knowledgeable.

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There is always room for improvement. I thought it took a little too long to change my air filter.

There is always room for improvement. I thought it took a little too long to change my air filter.

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Enjoyed staying in my car and observing what was going on. I was able to ask questions and receive knowledgeable answers.

Enjoyed staying in my car and observing what was going on. I was able to ask questions and receive knowledgeable answers.

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The techs were friendly and worked together to get it done faster. They looked professional and seemed to have a basic unders ...

The techs were friendly and worked together to get it done faster. They looked professional and seemed to have a basic understanding of my vehicle.

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pricing

pricing

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Crew was very professional

Crew was very professional

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Fast and well done

Fast and well done

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Friendly staff, no high-pressure sales were sneaky surprises. Good advice on how to keep air filter clean, and come for refills ...

Friendly staff, no high-pressure sales were sneaky surprises. Good advice on how to keep air filter clean, and come for refills when the oil gets low.

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The tech helping me explained why I shouldn’t use an oil additive to help stop a small leak. Knowledgeable and spoke clearly wit ...

The tech helping me explained why I shouldn’t use an oil additive to help stop a small leak. Knowledgeable and spoke clearly with the rest of his team.

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Was expecting a loyalty discount.

Was expecting a loyalty discount.

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Last time the guy there was alone, but did a great job anyway. That was why I went back. The girl with the computer was right ...

Last time the guy there was alone, but did a great job anyway. That was why I went back. The girl with the computer was right there by my window this time, and it went so quickly and pleasantly! Thanks

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Thorough and friendly

Thorough and friendly

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I didn’t have to leave my car. I was in and out in 10 minutes. It was amazing! They offered suckers to my kids and checked every ...

I didn’t have to leave my car. I was in and out in 10 minutes. It was amazing! They offered suckers to my kids and checked everything so thoroughly and quickly it was a whirlwind. I was literally laughing as I was pulling out of the driveway when it finished because I was in amazement with what just took place! Everyone was so kind and awesome! Wow is all I can say!

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The staff was extremely friendly and very quick getting my oil changed. They all worked very well together, like a well oiled ma ...

The staff was extremely friendly and very quick getting my oil changed. They all worked very well together, like a well oiled machine. I would differently come back. I get free oil changes through the dealership that I bought my car, but I'd come back to the kaysville location even though I would have to pay.

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The gentleman that helped me was extremely professional, knowledgeable, and efficient. The way the employees communicated with e ...

The gentleman that helped me was extremely professional, knowledgeable, and efficient. The way the employees communicated with each other to ensure that all went well was very impressive

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They greeted me right away very friendly and knowledgeable about everything I asked about and they were a team.

They greeted me right away very friendly and knowledgeable about everything I asked about and they were a team.

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I like how I don't get up sold on everything. They do what I want and i like that.

I like how I don't get up sold on everything. They do what I want and i like that.

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I never mark highly satisfied so that we all continue to improve.

I never mark highly satisfied so that we all continue to improve.

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I was greeted promptly and the staff was very nice. In the end everyone did a great job in getting my car serviced

I was greeted promptly and the staff was very nice. In the end everyone did a great job in getting my car serviced

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It took a little bit longer than normal to get my oil changed. And I felt like there was a little bit up selling going on, but n ...

It took a little bit longer than normal to get my oil changed. And I felt like there was a little bit up selling going on, but not too much.

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In and out very fast. Very friendly

In and out very fast. Very friendly

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They are quick, they don't sell me additional things and I don't have to get out of my car.

They are quick, they don't sell me additional things and I don't have to get out of my car.

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Great customer service

Great customer service

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The service was fast, affordable, and what I expected. I enjoyed being able to stay in my car, see prices on the computer monito ...

The service was fast, affordable, and what I expected. I enjoyed being able to stay in my car, see prices on the computer monitor from my car, and view the cameras and see the work on my car while it was being completed. In the past I have changed my own oil topped, and topped off my own fluids, and filled my own tires. The value that this service offered was worth it because of the time it saved me and the convenience.

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Very fast and professional service.

Very fast and professional service.

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The overall price was a little high

The overall price was a little high

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I am a nanny and brought the baby I look after with me. He was practically screaming in his car seat in the back. I did have to ...

I am a nanny and brought the baby I look after with me. He was practically screaming in his car seat in the back. I did have to wait for a few minutes because a car was in front of me, but when it was my time, The service was quick and the employees didn’t try to sell me anything! I liked that part the most. And I got five dollars off because it was ladies day. Plus the guys were friendly. Like they were having a good day. So, in turn, I had a a good day. And so did the baby.

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Great service from professional techs

Great service from professional techs

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Valvoline was quick, efficient, and very professional with their oil change.

Valvoline was quick, efficient, and very professional with their oil change.

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They were very friendly an know what they doing

They were very friendly an know what they doing

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They explained what they were going to do and told me about problems with my car. They gave me a list of things that need to be ...

They explained what they were going to do and told me about problems with my car. They gave me a list of things that need to be looked at fir the mileage on my car. I appreciated them fixing things that I didn’t know were wrong. We were going on a long road trip. Thanks again

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They were extremely nice and seemed to know exactly what they were doing, happy and courteous I will be back for my oil changes ...

They were extremely nice and seemed to know exactly what they were doing, happy and courteous I will be back for my oil changes Thank you

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It was fine — I am satisfied. I kinda miss the old guys at this location, though the new crew is arguably more professional. Pri ...

It was fine — I am satisfied. I kinda miss the old guys at this location, though the new crew is arguably more professional. Price is biggest factor between satisfied and highly satisfied.

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The Service rep who greeted me was friendly and kept me appraised of the timing and care of my vehicle. I was in and out in a v ...

The Service rep who greeted me was friendly and kept me appraised of the timing and care of my vehicle. I was in and out in a very reasonable amount of time.

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I felt like y’all changed my oil

I felt like y’all changed my oil

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Friendly, competent staff, relatively quick visit, good value.

Friendly, competent staff, relatively quick visit, good value.

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Staff was friendly and knew what they were doing

Staff was friendly and knew what they were doing

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This is the first time I went to the Valvoline location in Kaysville, Utah. I always went to Main Street Oil and Lube prior to t ...

This is the first time I went to the Valvoline location in Kaysville, Utah. I always went to Main Street Oil and Lube prior to this visit. The new approach to oil changes is great. I like the computer monitors and it was very quick. I will use this service regularly.

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You guys appear to have it all together.Thanks

You guys appear to have it all together.Thanks

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Fast courteous service and I didn't have to get out of my vehicle.

Fast courteous service and I didn't have to get out of my vehicle.

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The grew were the most Awsome, I will come there, no where else

The grew were the most Awsome, I will come there, no where else

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All the employees were very professional. I appreciate how fast they are but very thorough. I love being able to sit in my car i ...

All the employees were very professional. I appreciate how fast they are but very thorough. I love being able to sit in my car instead of waiting in a cold waiting room with Dr. Phil blaring on the TV.

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First experience with a "drive-through" oil change. I REALLY liked the quality assurance of the employees verbally checking wit ...

First experience with a "drive-through" oil change. I REALLY liked the quality assurance of the employees verbally checking with each other during the exchange. The video and ability to observed the employee's at work was extremely satisfying. The final checks were also verbalized aloud to ensure all valves, caps, and locked were secure.This was my first experience with a Valvoline instant oil change.Thanks you

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Great guys and great service and fast

Great guys and great service and fast

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Need more of a personal experience vs robotics

Need more of a personal experience vs robotics

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Fast and a trusted product

Fast and a trusted product

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Friendly representatives with a clear and effective process of confirming all steps were completed in sequence and correctly. W ...

Friendly representatives with a clear and effective process of confirming all steps were completed in sequence and correctly. Willing to answer questions without hesitation and with very clear explanations.

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Competent personnel, quick service, covered all the basis, seemed to have an effective system, reasonably priced. I live 20 mil ...

Competent personnel, quick service, covered all the basis, seemed to have an effective system, reasonably priced. I live 20 miles from the store but go out of my way to have my car serviced at the Kaysville, Utah location because of the excellent service I receive there.

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This operation is a well oiled machine like nothing I've ever seen. Even my 12 daughter was impressed. It's like the fast food o ...

This operation is a well oiled machine like nothing I've ever seen. Even my 12 daughter was impressed. It's like the fast food of oil changes. The employees worked so well together and it was so fast! I will come here from now on!

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Bought a groupon, which I thought was the price, but then I was charged for an oil filter? Wish I would have know that ahead of ...

Bought a groupon, which I thought was the price, but then I was charged for an oil filter? Wish I would have know that ahead of time. Staff was very nice though and like that they showed me my air filters and were honest about them.

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I was not told that an oil filter was going to cost me more. I thought that it would be included in the price of the oil change. ...

I was not told that an oil filter was going to cost me more. I thought that it would be included in the price of the oil change. Since the new ownership has taken over prices seem to have gone up and everything is an up charge.

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The workers were amazing and super kind. They were also fast and efficient.

The workers were amazing and super kind. They were also fast and efficient.

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Friendly service; no waiting; to the point; discount price; professional manner displayed by Melanie; quality products.

Friendly service; no waiting; to the point; discount price; professional manner displayed by Melanie; quality products.

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There were two workers there who were so friendly and helpful. They did an incredible job.

There were two workers there who were so friendly and helpful. They did an incredible job.

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I happened to be there on an off time so I received the maximum attention you could get. Normally I would do my own air filter c ...

I happened to be there on an off time so I received the maximum attention you could get. Normally I would do my own air filter change but since it was slow, it was great to get it done.

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I was highly satisfied!!! Will come back next time also!!

I was highly satisfied!!! Will come back next time also!!

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Very knowledgeable and friendly

Very knowledgeable and friendly

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I love them because they are fast and I can stay in the car with my kids

I love them because they are fast and I can stay in the car with my kids

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customer oriented

customer oriented

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I have used Main Street Lube and Oil for well over 10 years. They are always professional and courteous. They have always done ...

I have used Main Street Lube and Oil for well over 10 years. They are always professional and courteous. They have always done a fantastic job and I will continue to use them.

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Seems expensive. Was charged over $8 for .2 of oil.

Seems expensive. Was charged over $8 for .2 of oil.

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The staff was so kind and helpful. The oil change was quick and easy.

The staff was so kind and helpful. The oil change was quick and easy.

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The service was completed in a quick and professional manner. I like being able to hear the technicians going through the check ...

The service was completed in a quick and professional manner. I like being able to hear the technicians going through the check list to make sure the service is done correctly.

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no discussion of price

no discussion of price

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They were extremely efficient; a new air filter was needed, but there was no pressure to purchase one from them (though when I w ...

They were extremely efficient; a new air filter was needed, but there was no pressure to purchase one from them (though when I went to buy one myself, it was more expensive! Darn!); they were genuinely comfortable with what they were doing and friendly.

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Very quick and efficient service.

Very quick and efficient service.

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I just stay in the car, they take care of everything! Used the e:mailed discount (very nice)!!!

I just stay in the car, they take care of everything! Used the e:mailed discount (very nice)!!!

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The staff was friendly and professional. They told me everything they were doing and what was checked on the vehicle. It was q ...

The staff was friendly and professional. They told me everything they were doing and what was checked on the vehicle. It was quick and I didn't even need to get out of my vehicle. Thanks!

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Fast and through

Fast and through

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Fast and informative and friendly

Fast and informative and friendly

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The staff has changed since the last time I was in. The new crew seems knowledgeable and courteous. it took a littler longer to ...

The staff has changed since the last time I was in. The new crew seems knowledgeable and courteous. it took a littler longer to get in and out on this one. I dont have a specific reference from previous oil changes, just noticed that this one took over 20 minutes, which seems long. I do like the fact that I get in and get out with out having to leave my car. much appreciated.

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Friendly people and efficient service

Friendly people and efficient service

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The service was swift and efficient.

The service was swift and efficient.

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Service was thorough

Service was thorough

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I’ve found that they are always thorough, fast, courteous and professional. I have confidence that the oil and filters high qual ...

I’ve found that they are always thorough, fast, courteous and professional. I have confidence that the oil and filters high quality. I can find less expensive oil changes, but the quality and expertise just isn’t there. I can do them myself, but it’s messy and there’s not a lot of savings.

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I was immediately greeted and checked in, asked what type of oil change I wanted and if it would be the same as my previous visi ...

I was immediately greeted and checked in, asked what type of oil change I wanted and if it would be the same as my previous visit? Then immediately people sprang into action. It really is a nice experience to go there although it is getting a bit pricey. The price has gone up about $30 since the new management took over. And I no longer get a $15 off coupon, although I did get s $12 dollar off coupon

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the staff was friendly and the wait time was almost none

the staff was friendly and the wait time was almost none

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I was in and out of there within 30 min. Friendly knowledgeable staff.

I was in and out of there within 30 min. Friendly knowledgeable staff.

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I have been going here for years. The staff is always friendly and efficient. The service I have received has been wonderful. Th ...

I have been going here for years. The staff is always friendly and efficient. The service I have received has been wonderful. The few times I have had an issue, the staff took care of it quickly. I do not live in Kaysville anymore, but I continue to go here because of the outstanding service I receive.

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As much as I am grateful and impressed with the service I received, it was almost "too much"--3-4 different people at my window ...

As much as I am grateful and impressed with the service I received, it was almost "too much"--3-4 different people at my window every 20 seconds, reporting on what they found. I felt like I was at a restaurant and the waiter/waitress wouldn't let me sit and enjoy my meal...NOT that I was anticipating "enjoying my oil change" ;D, but I'm there because I trust them--I don't need to be updated on every little detail they find. Unless, of course, it is needed for my input or approval.

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Awesome visit, much better than the previous owners! Thanks! I'll be back.

Awesome visit, much better than the previous owners! Thanks! I'll be back.

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Personel were just fine however the service takes longer than needed. This is the longest time for this service of any where I h ...

Personel were just fine however the service takes longer than needed. This is the longest time for this service of any where I have ever gone.

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I have been a customer of Main Street Lube for years. I was surprised to see a different routine. Micah explained to me about ...

I have been a customer of Main Street Lube for years. I was surprised to see a different routine. Micah explained to me about the sale by the previous owner to Valvoline. He gave me very friendly and informative service. He also told me ladies days were Tues and Thurs so I could make better savings. Thank you.

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Great people, quick service and they do a thorough job on everything.

Great people, quick service and they do a thorough job on everything.

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Very positive experience

Very positive experience

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I was on the verge of not returning under the previous ownership. I didn't trust the employees. They would sometimes argue in fr ...

I was on the verge of not returning under the previous ownership. I didn't trust the employees. They would sometimes argue in front of me, even about me. It was very unprofessional. I also had an issue of my oil leaking in my driveway after a previous visit. I love the new staff. They are friendly and clean cut. I love the addition of computers.

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The staff is knowledgeable and friendly. They do good work and make sure I am satisfied each time I come in.

The staff is knowledgeable and friendly. They do good work and make sure I am satisfied each time I come in.

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Super friendly staff! Got all four cars' oil changed last week.

Super friendly staff! Got all four cars' oil changed last week.

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Everyone was friendly and more than willing to take care of my automobiles service needs.

Everyone was friendly and more than willing to take care of my automobiles service needs.

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The technicians were awesome. The oil change was quick. I especially liked how you have a monitor and they introduce who is work ...

The technicians were awesome. The oil change was quick. I especially liked how you have a monitor and they introduce who is working under the hood and under the carriage. Great experience.

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Highly organized, visually and verbally communicative. Great

Highly organized, visually and verbally communicative. Great

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The service was fine. I was disappointed that the price of the oil change had increased substantially.

The service was fine. I was disappointed that the price of the oil change had increased substantially.

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The guys were so friendly and let me know everything that was going on. Great job Kaysville!!!!!!!

The guys were so friendly and let me know everything that was going on. Great job Kaysville!!!!!!!

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It was fantastic

It was fantastic

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Everyone was very nice. They were quick to take care of everything and checked more than I thought they would like lights, air f ...

Everyone was very nice. They were quick to take care of everything and checked more than I thought they would like lights, air filter, etc. It was nice to be able to see everything they were doing to my car. They even gave me a milkbone for my dog who was in the car with me!

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Very friendly and knowledgeable staff. Helped me reset my computer for oil changes in my car. Very fast and accurate.

Very friendly and knowledgeable staff. Helped me reset my computer for oil changes in my car. Very fast and accurate.

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Didn’t take long. Glad you got computers since the last time (was out-of-state for 3 years). Everyone was courteous and explaine ...

Didn’t take long. Glad you got computers since the last time (was out-of-state for 3 years). Everyone was courteous and explained everything and no bugging me about other service

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They topped off all my fluids, made sure my tire pressure was good, told me information about problems with the car I otherwise ...

They topped off all my fluids, made sure my tire pressure was good, told me information about problems with the car I otherwise would not have known about.

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Great experience

Great experience

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The person, I think Amelia, who helped me was courteous, knowledgeable and efficient. Really good service.

The person, I think Amelia, who helped me was courteous, knowledgeable and efficient. Really good service.

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I was surprised to see a young lady at the camera area. She seemed very knowledgeable and professional. A great customer int ...

I was surprised to see a young lady at the camera area. She seemed very knowledgeable and professional. A great customer interface person.

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Staff was friendly, didn’t have to leave my car, wasn’t pressured to buy anything, and it was fast

Staff was friendly, didn’t have to leave my car, wasn’t pressured to buy anything, and it was fast

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It was my first time in, they had recently been a horrible service formally known as Main Street lube and oil. They were terribl ...

It was my first time in, they had recently been a horrible service formally known as Main Street lube and oil. They were terrible, very impolite, and unprofessional. My experience was great, I was greeted instantly and informed on how long I was about to wait, I pulled in and was told exactly what they were gonna do. The cameras that were looking exactly where they were working was great. They worked fast and efficiently, very satisfied with the results.

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Very nice staff, quick service. The staff seems to like each other and their jobs.

Very nice staff, quick service. The staff seems to like each other and their jobs.

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Very great and fast service. Loved that I didn't have to get out of my car. Also liked that you can see everything they are doin ...

Very great and fast service. Loved that I didn't have to get out of my car. Also liked that you can see everything they are doing on the cameras. They were very thorough and check everything.

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It was the best experience I’ve ever had getting an oil change. Super fast and they were knowledgeable about my Subaru and which ...

It was the best experience I’ve ever had getting an oil change. Super fast and they were knowledgeable about my Subaru and which oil would work the best. No one has ever known which oil works best in my car but they knew.

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Mike was right there at my window the second I pulled up. Nice smile, very courteous. He and the rest of the team did brake, b ...

Mike was right there at my window the second I pulled up. Nice smile, very courteous. He and the rest of the team did brake, blinkers, light checks while I waited for an opening, thus speeding up my time in the bay. he explained the recommended services by the manufacturer, and encouraged that I check my maintenance records to verify what services I will need. This is the first time I've been to a place and didn't feel like I needed to take out a second mortgage to pay for an oil change. the entire staff were quite friendly. everyone looked good, I didn't smell any cigarette smoke. I was really shocked and pleased at how fast I was in and out. i didn't even have to get out of my truck. great group of people there.

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They did a great job, I'll definitely be coming back next time I need an oil change

They did a great job, I'll definitely be coming back next time I need an oil change

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got right in, they seemed through- more than others, not high pressure for more services- offered but okay with no.

got right in, they seemed through- more than others, not high pressure for more services- offered but okay with no.

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The staff was very knowledgeable and friendly

The staff was very knowledgeable and friendly

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Fast friendly service. Knowledgeable about my car. Great communication and team work was on display by the team working on my c ...

Fast friendly service. Knowledgeable about my car. Great communication and team work was on display by the team working on my car

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They knew what they were doing without hesitation. They tell me whats wrong if any.

They knew what they were doing without hesitation. They tell me whats wrong if any.

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I have always liked and trusted your service. This is the only place I take my car

I have always liked and trusted your service. This is the only place I take my car

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Respectful staffFemale attendantOlder employees

Respectful staffFemale attendantOlder employees

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People were friendly, they gave me info that I need it to know even without asking them. I was really pleased with that. they ga ...

People were friendly, they gave me info that I need it to know even without asking them. I was really pleased with that. they gave me a discount that took me by surprise.The only thing that I can point out that I was confused is that I used synthetic oil in my car and they still wrote in my sticker that I have to comeback in 3,000 mile instead 5,000. other than this everything was amazing

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no issues and got the job done

no issues and got the job done

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Everyone that worked there was super helpful, friendly and efficient! It’s the first time I have been there since the new owners ...

Everyone that worked there was super helpful, friendly and efficient! It’s the first time I have been there since the new ownership and I was very impressed! I will go back again for sure! They even gave my dog a bone!

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Very friendly service. I also liked that they called out check points as they finished them. It seemed like that was an extra po ...

Very friendly service. I also liked that they called out check points as they finished them. It seemed like that was an extra point of caring that all was done/nothing forgotten. My window cleaner cap broke- old- so he duct taped it and told me where to get another one. LOL.

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The staff was very courteous, and made sure I was afforded every convenience. They told me I could relax in my car while the ser ...

The staff was very courteous, and made sure I was afforded every convenience. They told me I could relax in my car while the service was performed, and communicated with me at every step. Well done!

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Fast, friendly, knowledgeable, and very personable.

Fast, friendly, knowledgeable, and very personable.

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I really appreciated the thorough job that the technicians did.

I really appreciated the thorough job that the technicians did.

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I liked that I had the option to get wiper blades changed and my tires were filled precisely as needed

I liked that I had the option to get wiper blades changed and my tires were filled precisely as needed

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The techs were very friendly and helped keep my kids entertained while we waited. Gave clear instructions on what I needed to d ...

The techs were very friendly and helped keep my kids entertained while we waited. Gave clear instructions on what I needed to do while we waited in the car. Liked that it was all handled without having to unload all the kids. I was even able to pay the tech while she was in view. Didn't have to go to another office to run the payment. Overall it was a very painless process.

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Clean cut, knowledgable.

Clean cut, knowledgable.

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I personally love the Valvoline experience in the Kaysville store I think it's exactly what we needed the professionalism that w ...

I personally love the Valvoline experience in the Kaysville store I think it's exactly what we needed the professionalism that was displayed is I just find amazing keep up the good work love you the way you're doing business the attention to detail was just spot on you guys are great thank you

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Very friendly and thorough service

Very friendly and thorough service

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I didn't have to wait and I feel the price was right and they checked everything.

I didn't have to wait and I feel the price was right and they checked everything.

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I just want my oil changed, i don't want to be "connected" i dont want to be bugged about slightly used filters, or wipers, or l ...

I just want my oil changed, i don't want to be "connected" i dont want to be bugged about slightly used filters, or wipers, or lights, or whatever. I used to go to this place because it was fast, easygoing and had a nice small community feel. Now its just fast. I HATE the jiffy lube push BS these places pull. Also, they used to have pictures of local race teams like Jack Harris. I miss that, it added to the community feel.

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I pulled up and the team automatically started taking care of me I was very very satisfied and highly impressed

I pulled up and the team automatically started taking care of me I was very very satisfied and highly impressed

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I thought they gave me good service amd were friendly

I thought they gave me good service amd were friendly

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Had good service but They never told me price up front.

Had good service but They never told me price up front.

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I usually change my own air filter but when I was shown my air filter I asked how much it was to replace it, and it was less exp ...

I usually change my own air filter but when I was shown my air filter I asked how much it was to replace it, and it was less expensive than buying one and does ngbit myself. So they saved me time and money!!!

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Freindly & very competent

Freindly & very competent

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They were very friendly and helpful. They new what’s they were doing and did it quick.

They were very friendly and helpful. They new what’s they were doing and did it quick.

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Great customer service and professionalism. Best I have seen in a while as compared to other shops

Great customer service and professionalism. Best I have seen in a while as compared to other shops

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fast and friendly service .

fast and friendly service .

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This particular facility is at a disadvantage in that the previous owner gave incredible customer service - NEVER tried to upsel ...

This particular facility is at a disadvantage in that the previous owner gave incredible customer service - NEVER tried to upsell and rotated the tires for free. They also made sure to tell me when lights went out and if I paid for the new bulbs - they would install them. It was a place a single woman could go and l trust that she wasn’t being taken advantage of and her car was being cared for.

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it was my first time getting my oil changed here. It was super fast and convenient. Price was good.

it was my first time getting my oil changed here. It was super fast and convenient. Price was good.

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It was fast and efficient. The staff was friendly and helpful. They actually went above and beyond what they were asked to do.

It was fast and efficient. The staff was friendly and helpful. They actually went above and beyond what they were asked to do.

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I was surprised by the additional services during the oil change. The team also seemed to all be on the same page. Very professi ...

I was surprised by the additional services during the oil change. The team also seemed to all be on the same page. Very professional and great communication. The employees seemed very happy so there must be good management at this location.

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I didn't have to think about it

I didn't have to think about it

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I have used this center before. It's very easy to use.

I have used this center before. It's very easy to use.

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They were very informative and helpful and we loved the cameras that showed what was going on.

They were very informative and helpful and we loved the cameras that showed what was going on.

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The employees were great to work with. The only thing I wish you did was price match competitor coupons. If you did this you to ...

The employees were great to work with. The only thing I wish you did was price match competitor coupons. If you did this you to have my business 100% of the time

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Great staff

Great staff

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The staff did the job that I expected them to do. They didn't do anything out of the ordinary to make the experience better nor ...

The staff did the job that I expected them to do. They didn't do anything out of the ordinary to make the experience better nor did they do anything less than expected. In order for me to give a higher rating they would need to do things that were not expected. I was satisfied with the service I got and didn't expect any more than what I got. I had no complaints.

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Very quick service. Staff was prompt and professional.

Very quick service. Staff was prompt and professional.

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I have always had my cars oil changes done there at Main Street Lube, now Valvoline. I bet it has been 40 years. This place and ...

I have always had my cars oil changes done there at Main Street Lube, now Valvoline. I bet it has been 40 years. This place and the people that work there have always done a great job.

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The staff was very friendly and efficient. I thought the facility looked very clean and well organized.

The staff was very friendly and efficient. I thought the facility looked very clean and well organized.

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I felt that your price was way high. It was $40 more money than my last oil change at the same location which was run by other o ...

I felt that your price was way high. It was $40 more money than my last oil change at the same location which was run by other owners. And I got the same oil Valvoline they drained my oil gave me a new filter and filled it back up and I paid $60 for it. When I went back and there were new people working there new establishment it cost me a hundred bucks. I'm very unsatisfied. Also they checked all my fluids and made sure everything was full. I got the same service they also check my air pressure. I don't know why you guys have to charge so much money. Especially when I used your oil last time and it was 40 bucks less very strange to me.

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My bill came to $101.00. I got the same service from the previous owners for 2 cars that cost me 134.00. The staff and the speed ...

My bill came to $101.00. I got the same service from the previous owners for 2 cars that cost me 134.00. The staff and the speed and quality was superb but the old owners did well too. The change does not justify the price increase. I can get the same service and speed in Clearfield for under $70.00.

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Thanks it was a good experience.

Thanks it was a good experience.

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The staff was friendly and they did their jobs quickly without being pushy. They were also able to answer any questions I had.

The staff was friendly and they did their jobs quickly without being pushy. They were also able to answer any questions I had.

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They were friendly and thorough and seemed knowledgeable it was a good price you did take longer than I had hoped but I underst ...

They were friendly and thorough and seemed knowledgeable it was a good price you did take longer than I had hoped but I understand they were busy

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They seemed competent in their jobs and were guick

They seemed competent in their jobs and were guick

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I have been offered $15.00 Synthetic service coupons under previous management. The service tech indicated she didn't know if I ...

I have been offered $15.00 Synthetic service coupons under previous management. The service tech indicated she didn't know if I would be able to get them online anymore.

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I would like a cover over my fenders.A bottle of water would be nice since they don't let you out of your car.

I would like a cover over my fenders.A bottle of water would be nice since they don't let you out of your car.

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I come here for an oil change, nothing else. This time I was bombarded with, "your battery is failing, you need to replace your ...

I come here for an oil change, nothing else. This time I was bombarded with, "your battery is failing, you need to replace your air filter, etc." I do those things on my own and don't want to waste my time/money discussing them here. Also, it seems the price went up, I assume since there are now more "services" provided. I'm undecided whether or not I'll continue to go here for oil changes. I used to come here because it didn't have the Jiffy Lube feel, now it feels like you are trying to be Jiffy Lube and I don't like it.Otherwise, friendly staff and fast oil changes are a plus.

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The gentlemen that work there are clean cut, professional, and accommodating. I needed a top off after some work was done on my ...

The gentlemen that work there are clean cut, professional, and accommodating. I needed a top off after some work was done on my car and they did that without hesitating! I really really appreciate how they're put together.. unfortunately in that line of work you sometimes get the bottom of the barrel..not to say that they don't do a great job..but I like it when a company takes pride in their first impression. Thanks for great service and looking good doing it!

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I'll service attendance were friendly helpful and efficient. Even though I had to wait five minutes I was in and out in less tha ...

I'll service attendance were friendly helpful and efficient. Even though I had to wait five minutes I was in and out in less than 15 minutes for an oil change! I was comfortable and didn't feel like anybody was trying to sell me anything or take advantage of me.

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I was pleasantly surprised at the professionalism from the employees and the overall feeling I got as a customer. They were help ...

I was pleasantly surprised at the professionalism from the employees and the overall feeling I got as a customer. They were helpful and informative. The service was quick without feeling rushed and the price was incredibly reasonable. I will definitely be taking all of my cars to this location!

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Customer service was exceptional.

Customer service was exceptional.

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The staff is very friendly, clean and non-pressure oriented. They performed their work very thoroughly and provided additional i ...

The staff is very friendly, clean and non-pressure oriented. They performed their work very thoroughly and provided additional information regarding my vehicle with great recommendations.

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i like that i can see what they are doing

i like that i can see what they are doing

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It took a little longer than expected and an employee was going through the computer screen with me that hadn't been trained on ...

It took a little longer than expected and an employee was going through the computer screen with me that hadn't been trained on it so I had to help him with progressing through the setup screens for my vehicle. It wasn't a big deal. The staff was very friendly and helpful. They were working very hard. Maybe provide a little more training to the staff as they are obviously good employees.

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They were fast, efficient and friendly.

They were fast, efficient and friendly.

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Quick service, get to stay in car, nice people, do a good job

Quick service, get to stay in car, nice people, do a good job

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I have a 2011 Subaru Impreza., the cabin air filter had never been checked and man was it filthy almost plugged! I never really ...

I have a 2011 Subaru Impreza., the cabin air filter had never been checked and man was it filthy almost plugged! I never really think of that filter,I am glad they asked to check it. The fan air conditioning pushes so much more volume and cooling.!

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they were kind, quick, and thorough

they were kind, quick, and thorough

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It was great just waiting in my vehicle while the work was being done. One of the attendants noticed I had a small air leak comi ...

It was great just waiting in my vehicle while the work was being done. One of the attendants noticed I had a small air leak coming from the valve stem. The staff was very friendly.

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The technician explained every detail of the services being performed. He was very friendly and helpful. He answered all the que ...

The technician explained every detail of the services being performed. He was very friendly and helpful. He answered all the questions I had and gave me options for different services with out pressure to have them performed.

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It took a little bit longer for them to figure out how to replace the cabin air filter

It took a little bit longer for them to figure out how to replace the cabin air filter

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They asked me what type of oil I used, i really liked that so I don't mix oil.

They asked me what type of oil I used, i really liked that so I don't mix oil.

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No upsell

No upsell

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Friendly/knowledgeable staff. Quick service

Friendly/knowledgeable staff. Quick service

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Great service. I can’t wait for more services to be offered.

Great service. I can’t wait for more services to be offered.

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They did the job and didn't try to pressure me to buy other services. They did show me the air filter and let me decide if I wa ...

They did the job and didn't try to pressure me to buy other services. They did show me the air filter and let me decide if I wanted to change it. I was very satisfied with the service.

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They were very professional and thorough with the inspection. Knowledgeable and i didn’t feel pressured into adding anything ad ...

They were very professional and thorough with the inspection. Knowledgeable and i didn’t feel pressured into adding anything additional just advised.

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This location was recently acquired. It was more expensive this time, but the professionalism was far greater than before, and t ...

This location was recently acquired. It was more expensive this time, but the professionalism was far greater than before, and they did a complete and great job. I was very confident in all that they did, because they called everything out as they completed each task. They also installed computers right next to the driver window as there is no formal waiting room. I am very pleased with the changes...

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Speed of service. I was kept informed about what wa happening through the whole process. The staff was fun to visit with.

Speed of service. I was kept informed about what wa happening through the whole process. The staff was fun to visit with.

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From the moment I entered the shop, I knew things were going to be different. I was greeted warmly when I stepped out of the ca ...

From the moment I entered the shop, I knew things were going to be different. I was greeted warmly when I stepped out of the car, and was informed every step of the way as to what was being done and how it was being accomplished. I have never had such friendly service since I started visiting this establishment. I was informed that the business was under new management. I welcomed the change. Thanks.

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All service was explained well. The attendant was very pleasant and attentive

All service was explained well. The attendant was very pleasant and attentive

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Was not aware that Main Street Oil & Lube had undergone an ownership change. I loved how laid back and how friendly the previous ...

Was not aware that Main Street Oil & Lube had undergone an ownership change. I loved how laid back and how friendly the previous owner and his staff was. They never pressured you and tried to upset you on any of their products.

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Wanted to try a new place after my dissatisfaction with Jiffy Lube. I was hoping to find a new shop that would give me good, qua ...

Wanted to try a new place after my dissatisfaction with Jiffy Lube. I was hoping to find a new shop that would give me good, quality service and beat Jiffy Lube’s prices. Unfortunately, I left paying $10 more than I would have at Jiffy Lube. Because the price is too high, we may be returning to Jiffy Lube...

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Miss the previous owners but the new staff was great, and service was still fast.

Miss the previous owners but the new staff was great, and service was still fast.

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Service rep was very helpful and knowledgeable

Service rep was very helpful and knowledgeable

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Possibly the best oil change experience I've ever had. I haven't done a drive-through oil change before, but the service team wa ...

Possibly the best oil change experience I've ever had. I haven't done a drive-through oil change before, but the service team was very friendly and professional and went out of their way to be helpful with our car. I will definitely be recommending this place to others!

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I have been coming to this location for 19-years (prior to the change in ownership). I drive over 37k miles a year and got my oi ...

I have been coming to this location for 19-years (prior to the change in ownership). I drive over 37k miles a year and got my oil changes exclusively at this shop. I pulled in for my standard oil change and service, the staff was very friendly, helpful and communicative. I was not informed of the cost until after the service was provided. Had I known the cost was going to go up more than $20 I would not have had the service performed. Unfortunately I will be going to some other location or will begin servicing my vehicle myself.

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The employees were wonderful! Fast, friendly and courteous.

The employees were wonderful! Fast, friendly and courteous.

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Very professional, timely experience, fair price

Very professional, timely experience, fair price

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The service was great. The people were very attentive. Thanks!

The service was great. The people were very attentive. Thanks!

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I hate to spend money.

I hate to spend money.

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I LOVED the new addition of the safety check! I had lights out and wipers that needed to be replaced and they caught all that an ...

I LOVED the new addition of the safety check! I had lights out and wipers that needed to be replaced and they caught all that and were able to quickly change them all.

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had to wait longer than I wanted

had to wait longer than I wanted

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There was no waiting room had to wait in my car and the cost is double of other locations that change oil.

There was no waiting room had to wait in my car and the cost is double of other locations that change oil.

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Very professional in their performance and they were friendly.

Very professional in their performance and they were friendly.

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They were very kind and did their work effectively

They were very kind and did their work effectively

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I loved how there were recommendations for things that might need to be fixed, but there was no pressure to do them that day. I ...

I loved how there were recommendations for things that might need to be fixed, but there was no pressure to do them that day. I also loved that they checked all the lights, blinkers, fluids, etc. I don't know anything about those things and that is why I have my car serviced. I appreciate the information, but I didn't feel like I had to do everything right then. I also felt that they were being completely honest with me and not telling me things that needed to be done just to get more money from me.

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I was impressed with the friendliness and the cleanliness of not only the shop but of the employee's look and attitude towards e ...

I was impressed with the friendliness and the cleanliness of not only the shop but of the employee's look and attitude towards each other and the communication they had between each other on getting the job done and what was happening with the service of my vehicle. My wife also had her vehicle serviced there and when she got home, she also commented on the attitude there. They went far and above to be helpful. No pressure just information. We will both return there again!!

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Super friendly and competent. Like not having to get out. No wait.

Super friendly and competent. Like not having to get out. No wait.

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How fast they were and that I could just stay in my car

How fast they were and that I could just stay in my car

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I tend to be untrustworthy of car places but must admit that I did like the new feeling at this place.

I tend to be untrustworthy of car places but must admit that I did like the new feeling at this place.

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I was weary when my Main Street Lube changed hands but they did a great job!

I was weary when my Main Street Lube changed hands but they did a great job!

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Very competent and friendly staff. I was treated so well and all things were explained to me that would be done. Very kind and ...

Very competent and friendly staff. I was treated so well and all things were explained to me that would be done. Very kind and respectful employee.

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Quick in and out. Very professional people.

Quick in and out. Very professional people.

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Extremely friendly and helpful. Communication was clear and open. I have been coming to this location since it was first opened ...

Extremely friendly and helpful. Communication was clear and open. I have been coming to this location since it was first opened (shortly after I got my license) years ago. I like that I can remain in the vehicle. I like that the employees are fast and efficient. While being a pleasure to deal with. I will continue to make the drive ... 4 cities away. Prior owner would give me a loyalty discount even when I didn't come on ladies day. I can only come on my day off. That would have been nice.

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Professional technicians who would ask questions of the supervisor if not sure on a procedure. Rapid and professional responses ...

Professional technicians who would ask questions of the supervisor if not sure on a procedure. Rapid and professional responses from the supervisor.

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Quick and easy service. Didn’t have to wait at all and was completely finished in 10min

Quick and easy service. Didn’t have to wait at all and was completely finished in 10min

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During the service, it was suggested to me buy a new air filter. I had just bought a new one the last time I was in for an oil ...

During the service, it was suggested to me buy a new air filter. I had just bought a new one the last time I was in for an oil change, 5,000 miles ago. The filer just had a few leaves in it.

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Very professional interaction

Very professional interaction

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Its was nice to stay in truck. They were fast and efficient.

Its was nice to stay in truck. They were fast and efficient.

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Overall it was great! I would recommend them and plan on using them in the future. Very friendly staff, clean workplace and quic ...

Overall it was great! I would recommend them and plan on using them in the future. Very friendly staff, clean workplace and quicker than other places.

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I used to go and get my oil changed at the same place for $65 (my car takes full synthetic). I have always had a $15 coupon for ...

I used to go and get my oil changed at the same place for $65 (my car takes full synthetic). I have always had a $15 coupon for each oil change after. This time, the price was $75 and now the coupon offered is only for $7 off instead of the $15. The tech informed me they changed ownership and the price change was due to that.

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The customer service was wonderful and they explained everything that they were doing so for someone that doesn't know much abou ...

The customer service was wonderful and they explained everything that they were doing so for someone that doesn't know much about cars it was very comforting and it made me feel like I was in good hands.

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Said they would replace light for drivers side backup but then forgot and had to be reminded.

Said they would replace light for drivers side backup but then forgot and had to be reminded.

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Everyone was very professional and super nice.

Everyone was very professional and super nice.

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Courteous knowledgeable InformativeEfficientPleasantHonest

Courteous knowledgeable InformativeEfficientPleasantHonest

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They checked filters I didn't even know existed and the checked all of the lights prior to me leaving for a long road trip. I w ...

They checked filters I didn't even know existed and the checked all of the lights prior to me leaving for a long road trip. I would not have known I had a break light out.

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I always come to the same place for oil change. In the past I have loved everything about my visit. But at this visit the Price ...

I always come to the same place for oil change. In the past I have loved everything about my visit. But at this visit the Price doubled!

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The gentlemen were kind, courteous, and well kept..I know that doesn't mean a all is well but I got a sense of wanting to really ...

The gentlemen were kind, courteous, and well kept..I know that doesn't mean a all is well but I got a sense of wanting to really do a good job for future business. I appreciated the non condescending way they treated me as a woman but still treated me like a lady. I really appreciated the extra care to make sure the basics of the car were working..well done

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Upsale and long wait

Upsale and long wait

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Animated, engaged

Animated, engaged

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I first went to another place to get my oil changed and they were short and rude. So I remembered the Main Street center and dec ...

I first went to another place to get my oil changed and they were short and rude. So I remembered the Main Street center and decided to give that a try. I normally don’t go Since is farther away than the place I went to. But I’m so glad I did. I’m so happy I went and it turned a bad day into a great one. Thank you!

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Great customer service, no pressure to purchase anything

Great customer service, no pressure to purchase anything

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My previous full-service cost around $67 in October 2017; the charge this time exceeded $80.

My previous full-service cost around $67 in October 2017; the charge this time exceeded $80.

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I enjoyed the service anf the knowledgeable employees.

I enjoyed the service anf the knowledgeable employees.

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The staff was extremely friendly and thorough with the services. There was no pressure to purchase extra items. The service tech ...

The staff was extremely friendly and thorough with the services. There was no pressure to purchase extra items. The service technition took the time to clean out the air filter, something small, but made a difference to me.

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I have attended this location regularly in the past; the attendant told me during this visit that it had been bought and had a n ...

I have attended this location regularly in the past; the attendant told me during this visit that it had been bought and had a new owner. I was anxious to see how it compared to the previous ownership and was disappointed. It is now just like the other oil service chains; checking things I don't want checked and offering over-priced up-sells; quoted $10 for a tail light bulb and over-priced air filter. My suggestion would be to take some recommendations from the previous ownership rather than training the staff on "how you do things"; previous service was much faster (by approximately 5-10 mins), offered better service, and was cheaper (didn't charge more for a extra 1/2 quart of oil).

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Very friendly and I like being in the vehicle while they work on my car.

Very friendly and I like being in the vehicle while they work on my car.

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I have been going to this service station for years. The owner is great and thye have always treated me well.

I have been going to this service station for years. The owner is great and thye have always treated me well.

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I dont like trying to be upsold. I would never send my wife here for fear that she would end up with a 300 dollar oil change.

I dont like trying to be upsold. I would never send my wife here for fear that she would end up with a 300 dollar oil change.

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I had to wait longer than normal, because one of the employees had just got hurt so it left them short handed, so they were one ...

I had to wait longer than normal, because one of the employees had just got hurt so it left them short handed, so they were one man down but I was told the truth why there was a wait so I didn't mind waiting, the employee were really scrambling and stepped up with there work load to get to me as soon as they could, I was very impressed and enjoyed watching there team work to try and get me into the bay as soon as they could, I appreciated the honesty up front in why I had to wait instead of not knowing why, The manager and his team worked great under the stress of having one man down.

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Always friendly, thorough and fast.

Always friendly, thorough and fast.

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