RECENT REVIEWS
Erica S.
12/30/2025
3.0 out of 5.0
I love coming to the PG Valvoline as they are always kind and so fast but this visit wasn’t great. They had this new lady (red hair, heavier set), who I think is from a high up company who was not very kind to the manager or employees. I’m pretty sure the managers name is Alec but he was super friendly as usual and doing everything that they do at the beginning and this lady is being really condescending and basically telling him out loud everything he did wrong because they didn’t do like one thing or something. As they were doing safety checks and working under my hood I can hear this lady tell him “no wondering your team is the way it is” and was telling him how basically their team sucks. She was loudly telling him hypercritical things and he was trying to just get my stuff done so I could leave. Granted I’ve never worked in this industry/this job so I’m not sure how things are ran but I do know she was super unprofessional with the way she was addressing him and his team. Constructive criticism is always great but actively belittling them in front of customers is just poor judgment. Like I said before I love this store but if she is there again or takes over as manager, I will never go back and go to one way closer to my house. She really put a negative image on how I view this company.
Valvoline Instant Oil Change
Thanks for sharing your experience with us! We strive to provide the best possible service to all of our guests and we are thrilled to hear that we have met your expectations. We appreciate your business!
Bradley J.
12/10/2025
5.0 out of 5.0
Incredibly fast and efficient team. I came in planning for an hour and spent less than 20 minutes. They even found a mistake make by a different quick lube shop. I will be returning
Valvoline Instant Oil Change
Thank you for sharing! We are happy to hear you had a great experience with our fast, friendly, trusted service! Our team works hard to provide top-notch service to all our guests! See you next time, Bradley!
Dawn C.
12/4/2025
5.0 out of 5.0
Super quick and easy. Kind and helpful staff. So nice not to leave the car. They were very transparent with me and not push. I've always gone to a different company out of habit, but I will definitely go to Valvoline again!
Valvoline Instant Oil Change
Friendly, fast, trusted service is what we do best! Thanks for sharing your experience, Dawn!
