RECENT REVIEWS
Alyssa A.
4/10/2026
5.0 out of 5.0
Daphni was phenomenal! So personable and patient as this was our first experience with you guys. It’s the bees knees not having to leave the car to get your oil change. I love how you get to sit there and see that they are taking care of everything and you inspect their work on the spot. And they willingly show you your dip stick after the oil is changed. All air filters are swapped and you see the new ones going in for extra peace of mind. As a woman especially I appreciated this. I don’t like to take my car just anywhere. This far exceeded my expectations. Well done to your employees and company for providing such a great service.
Valvoline Instant Oil Change
Thank you for the fantastic rating! We're grateful you stopped by our store on 1283 NORTH REDWOOD RD for your oil change. Your support fuels our team every day.
2019 F.
4/9/2026
4.0 out of 5.0
Did have some oil drip off truck onto driveway afterwards.
Valvoline Instant Oil Change
Thanks for the rating! Our team at the Valvoline Instant Oil Change on 1283 NORTH REDWOOD RD appreciates the chance to help with your oil change service. We hope to earn that fifth star soon.
Michael V.
4/8/2026
1.0 out of 5.0
I had one of the most disappointing service experiences I’ve had in a long time at the Valvoline in Saratoga Springs. If I could give zero stars, I would.
I went in for a routine oil change yesterday — something that should be simple and done with basic care. Instead, my vehicle was left in a condition that clearly shows a lack of attention to detail and professionalism.
When I got home and opened the hood, I found oil residue splattered across multiple areas under the hood — the engine cover, the air intake box, and even the top of the upper radiator support cover. This wasn’t a small drip — it was noticeable, messy, and completely avoidable.
What’s most frustrating is that this should have been caught and cleaned before they said the job was done. It gives the impression that the job was rushed and no one bothered to do even a basic final check.
If they were careless enough to leave a mess this obvious behind, it is hard to feel confident the rest of the job was done properly.
I expect a place like this to take pride in their work, especially for something as routine as an oil change. Unfortunately, that was not my experience.
I will not be returning to this location, and I would strongly caution others to double-check their vehicle before leaving — or consider going somewhere that values quality and attention to detail.
