RECENT REVIEWS
MrGolden006
11/27/2025
1.0 out of 5.0
Lost my business. Paid them to do a transmission flush. Only 5000 miles later the transmission is acting up. I asked them to do it again forgetting they just did, and they reminded me it was recently done and it’s good. Have mechanic look at it and says it’s the worst fluid he’s ever seen. It should be red but it’s very brown and dirty, and I had to pay for it to be swapped again. Called Valvolene and told them I paid for a service I didn’t receive. The district manager named Heather called me and told me I was unreasonable and unfair. She was very rude and unprofessional, I’ve never received so much attitude from a manager. But she believed I would never return anyway and offered no apology. They have robbed me and lost the business of the 7 cars in my family. This can be fixed if someone just apologized and offered a credit or discount. But I’m leaving this on all locations overseen by Heather until then.
Celeste H.
11/18/2025
5.0 out of 5.0
Valvoline Instant Oil Change
Thanks for stopping by, Celeste! We appreciate your business and look forward to seeing you next time!
Lizabeth G.
10/27/2025
5.0 out of 5.0
Employees were respectful and kind
Valvoline Instant Oil Change
Thanks for sharing your experience with us! We strive to provide the best possible service to all of our guests and we are thrilled to hear that we have met your expectations. We appreciate your business!
