Oil Change Centreville Vioc

Service at this location is always top-notch, fast and friendly. Bill is always friendly, never feels rushed, and a pleasure to ...

Service at this location is always top-notch, fast and friendly. Bill is always friendly, never feels rushed, and a pleasure to talk with. I'm in and out of there in no time.

MORE

I like the yelling of the codes the guys use to tell what's going in or on the vehicles. The check everything and have a code fo ...

I like the yelling of the codes the guys use to tell what's going in or on the vehicles. The check everything and have a code for it. I still don't know what they're talking about but I have never had any kind of mishap there.

MORE

Great staff

Great staff

MORE

The staff is outstanding.

The staff is outstanding.

MORE

Good staff and service.

Good staff and service.

MORE

Good service.

Good service.

MORE

Love everyone and the good job they do here

Love everyone and the good job they do here

MORE

Bill was very friendly and professional, I'll come back for my next service here. BTW they did an excellent work repaving the lo ...

Bill was very friendly and professional, I'll come back for my next service here. BTW they did an excellent work repaving the lot, everything looks very nice and clean.

MORE

Friendly, competent staff. As a woman I feel I’m being treated fairly.

Friendly, competent staff. As a woman I feel I’m being treated fairly.

MORE

Assistant manager Ahmed and manage Aaron are amazingly courteous, friendly and professional. Very happy with the service and def ...

Assistant manager Ahmed and manage Aaron are amazingly courteous, friendly and professional. Very happy with the service and definitely coming back.

MORE

I've always trusted Bill Muniski whenever I have visited Valvoline. He is very honest and has never tried to up-sell me things ...

I've always trusted Bill Muniski whenever I have visited Valvoline. He is very honest and has never tried to up-sell me things I didn't need. Bill is very friendly to all of the customers and service workers. Today I was pleased to have a woman, Shyanne, greet me when I pulled up to the entrance of Valvoline. She was very friendly and professional. Then Tavon changed the oil and rotated the tires. Tavon was very exacting when putting the rubber cushions between my car and the lift and also carefully inspected my tires (pulling rocks out of the grid) as he rolled them from front to back and back to front. Again, I am so pleased with the service I receive at this Valvoline in Centreville.

MORE

Very fast service

Very fast service

MORE

Staff was great! No waiting! Fast service!

Staff was great! No waiting! Fast service!

MORE

Excellent service, very polite and helpful staff.They understand that I’m afraid to drive in the service area , so they do it fo ...

Excellent service, very polite and helpful staff.They understand that I’m afraid to drive in the service area , so they do it for me with no problem.I’m thankful for that !

MORE

I started coming to this location when I lived in Centreville and worked in Fairfax. I know live in Springfield and work in DC. ...

I started coming to this location when I lived in Centreville and worked in Fairfax. I know live in Springfield and work in DC. I have plenty of options when it comes to getting these services, but I go out of my way to go to this location because the staff is friendly and I do not feel like I'm being pushed to buy stuff that I do not need.

MORE

It seemed like I was rushed through so fast. They just asked me if my filters were ok instead of checking.

It seemed like I was rushed through so fast. They just asked me if my filters were ok instead of checking.

MORE

Good service. Friendly

Good service. Friendly

MORE

Excellent customer service

Excellent customer service

MORE

The staff was very knowledgeable and very friendly to me and treated me with a highly respected and I were things I didn’t know ...

The staff was very knowledgeable and very friendly to me and treated me with a highly respected and I were things I didn’t know they explained everything to me thank you so much

MORE

Per usual, amazing staff from start to finish. The timing to go along with efficiency is impressive and I'm always grateful for ...

Per usual, amazing staff from start to finish. The timing to go along with efficiency is impressive and I'm always grateful for the wonderful service received from Valvoline staff.

MORE

If I just want my oil changed I should just be able to get my oil changed without having to go through being explained things to ...

If I just want my oil changed I should just be able to get my oil changed without having to go through being explained things to buy that aren’t so important in my opinion

MORE

No pressure to buy add ones. Answered all my questions

No pressure to buy add ones. Answered all my questions

MORE

Bill always does a great job servicing my Aspen and I wouldn't go anywhere else!

Bill always does a great job servicing my Aspen and I wouldn't go anywhere else!

MORE

Please serve coffee in the waiting room.

Please serve coffee in the waiting room.

MORE

very fast, courteous, reasonably priced

very fast, courteous, reasonably priced

MORE

The service is always fast and the technicians are courteous, friendly, and knowledgeable.

The service is always fast and the technicians are courteous, friendly, and knowledgeable.

MORE

Very friendly service

Very friendly service

MORE

Because they explain everything as one person was work on the car oil change and oil filter, Air filter.so both women was workin ...

Because they explain everything as one person was work on the car oil change and oil filter, Air filter.so both women was working together.

MORE

They are always friendly and remember me and never pressure me to purchase additional services.

They are always friendly and remember me and never pressure me to purchase additional services.

MORE

Service was good. Just want the price of the oil change to be less. Seems a bit high priced. But the people were very friendl ...

Service was good. Just want the price of the oil change to be less. Seems a bit high priced. But the people were very friendly and knew what they were doing.

MORE

FAST services and FRIENDLY staffs!!! Not pushy and recommendations are reasonable.

FAST services and FRIENDLY staffs!!! Not pushy and recommendations are reasonable.

MORE

Valvoline in Centreville treats me like a family member. They make me feel comfortable and safe. The staff is personable and the ...

Valvoline in Centreville treats me like a family member. They make me feel comfortable and safe. The staff is personable and they go above and beyond. I don't live near this Valvoline anymore, but I drive to this specific location because I trust them. I would recommend Valvoline to anyone and everyone!

MORE

The staff was friendly and welcoming. One gentleman in particular made an effort to make small talk while my car was being serv ...

The staff was friendly and welcoming. One gentleman in particular made an effort to make small talk while my car was being serviced. I felt that the staff was very knowledgeable about their work.

MORE

The service was great explaining everything they did. Very impressed!

The service was great explaining everything they did. Very impressed!

MORE

time and money was right place and service

time and money was right place and service

MORE

Extremely fast efficient service from knowledgeable, friendly staff. So convenient! In and out in about 15 minutes! I couldn't e ...

Extremely fast efficient service from knowledgeable, friendly staff. So convenient! In and out in about 15 minutes! I couldn't even drain my oil at home in that amount of time. The $20 coupon was the icing on the cake. I'll be back! Cheers

MORE

This is the only service station I trust enough to come in myself. Anywhere else my husband has to take our vehicles because I a ...

This is the only service station I trust enough to come in myself. Anywhere else my husband has to take our vehicles because I am afraid of being taken advantage of. I completely trust the staff here!

MORE

Brad was awesome

Brad was awesome

MORE

Quick and friendly service

Quick and friendly service

MORE

The service person did not know how to get the oil filter off the car.

The service person did not know how to get the oil filter off the car.

MORE

My headlight bulb was not able to be replaced and the brights do not work after i visited the location. it is most likely an ele ...

My headlight bulb was not able to be replaced and the brights do not work after i visited the location. it is most likely an electrical issue with my suv because it is a bit older, but i was using the brights to drive so I would not get pulled over for a broken headlight. Now none of the driver side lights work so I cannot just drive with brights on at night.

MORE

Staff was very friendly, knowledgeable, and efficient

Staff was very friendly, knowledgeable, and efficient

MORE

Tavon was extremely fast and knowledgeable while Bill was very friendly and offered amazing customer service. The whole transact ...

Tavon was extremely fast and knowledgeable while Bill was very friendly and offered amazing customer service. The whole transaction was very smooth, fast, and casual.

MORE

The price point seems a bit high.

The price point seems a bit high.

MORE

The staff is excellent. I come in regularly and they remember me each time. I have a Valvoline closer to my home but I will wait ...

The staff is excellent. I come in regularly and they remember me each time. I have a Valvoline closer to my home but I will wait until I am near this location to get my car serviced.

MORE

Customer service is always good and fair. Last time you replaced my battery under the warranty very close to closing, which was ...

Customer service is always good and fair. Last time you replaced my battery under the warranty very close to closing, which was appreciated since it was not reliably starting up. Consistently fast and hardly ever a very long wait

MORE

The price was a little to high

The price was a little to high

MORE

Aaron was AMAZING! Very knowledgeable and took the time to explain things to me. Also offered me other products and services tha ...

Aaron was AMAZING! Very knowledgeable and took the time to explain things to me. Also offered me other products and services that I needed.

MORE

Staff was extremely nice, service was quick, i’m coming back today to get my AC fixed

Staff was extremely nice, service was quick, i’m coming back today to get my AC fixed

MORE

The staff was efficient. Explained everything to me. Professional and fast!!

The staff was efficient. Explained everything to me. Professional and fast!!

MORE

The main point of contact during my visit was friendly, thorough, and easy to understand. In the past at various car shops, the ...

The main point of contact during my visit was friendly, thorough, and easy to understand. In the past at various car shops, the guys are good with their car skills but terrible at communication but this wasn’t the case. Quick, efficient, and friendly - the trifecta!

MORE

Excellent customer service. Knowledgeable staff. Very approachable staff. All smiles and happy to help and answer questions. ...

Excellent customer service. Knowledgeable staff. Very approachable staff. All smiles and happy to help and answer questions. Good value. I was able to use my coupon towards my purchase. Just a great experience. Oh! Everything was explained to me and they advise me that I had a light signal out in the rear.

MORE

I felt the price for whay was provided was a little to high.

I felt the price for whay was provided was a little to high.

MORE

Friendly, professional and knowledgeable staff. Quick and easy.

Friendly, professional and knowledgeable staff. Quick and easy.

MORE

Friendly knowledgeable staff, great time and financial value.

Friendly knowledgeable staff, great time and financial value.

MORE

Everyone is very friendly and I don't feel like they are trying to push too many things on me (upselling). They just tell me wh ...

Everyone is very friendly and I don't feel like they are trying to push too many things on me (upselling). They just tell me what I need/don't need and let me make the decisions.

MORE

Bill runs a great shop. I only bring my cars here because I trust Valvoline and the fine people under their employ.

Bill runs a great shop. I only bring my cars here because I trust Valvoline and the fine people under their employ.

MORE

The staff is phenomenal. They explained everything to me in detail and took care of everything my car needed. They go above an ...

The staff is phenomenal. They explained everything to me in detail and took care of everything my car needed. They go above and beyond in great customer service and my car has never performed better. I will recommend them to all my friends. Thank you!

MORE

very friendly staff, no wait time

very friendly staff, no wait time

MORE

Super Fast. Super Efficient. Super Pleasant. But Super Expensive. About 30-40% higher than what I'd pay at the also expensiv ...

Super Fast. Super Efficient. Super Pleasant. But Super Expensive. About 30-40% higher than what I'd pay at the also expensive VW Dealer. A poor value.$20.00 charge for what looks like a specialty oil filter. Tech didn't talk about it. This is on top of the $92.99 in the invoice for a synthetic oil change which says it includes an oil filter. "Valvoline 5W30 Adv Full Synthetic MST Oil API SN 4.90 QTValvoline Oil Filter VO101"I'll just use a VW dealer next time.

MORE

The customers service 👍👍

The customers service 👍👍

MORE

Every time have have been to the Valvoline in Centreville I have been greatly impressed by the friendliness, efficiency, & care ...

Every time have have been to the Valvoline in Centreville I have been greatly impressed by the friendliness, efficiency, & care of the employees. However you choose employees and the way you train them is exceptional!

MORE

have had a few cars that I only use Valvoline for.

have had a few cars that I only use Valvoline for.

MORE

Not a long waiting time, staff is very kind and friendly

Not a long waiting time, staff is very kind and friendly

MORE

My CSR went above and beyond to help me fix the issues with my car even though I was warned at the start that the issue I had wa ...

My CSR went above and beyond to help me fix the issues with my car even though I was warned at the start that the issue I had wasn't usually something valvoline helped with. When I mentioned that my e-brake cable was stretched and needed to be tightened he told me they probably couldn't help but proceeded to get in my car and fix it quickly - he made my day.

MORE

Bill and his team on duty were very knowledgeable, explained to me the recommended services and got me in and out very quick

Bill and his team on duty were very knowledgeable, explained to me the recommended services and got me in and out very quick

MORE

I needed an oil change for my Murano but also had a rare request for Tavon and Bill. My wife lost an important earring that I bo ...

I needed an oil change for my Murano but also had a rare request for Tavon and Bill. My wife lost an important earring that I bought her for our anniversary and it stuck in between the rail below the passenger seat. I had tried to hours to get it out and couldn't. I asked them if they could possibly remove the seat temporarily in order for me to grab it but they wanted to try and see if they could locate and extract it first. After a few minutes of searching and reaching for it they were able to grab it.Not only did I receive excellent service as always at the Valvoline off of 29 in Centreville, but they assisted me with something that my dealer wanted to charge me $300 for, to remove the seat. I will continue coming here and they got a customer for life. I took my wife's car in shortly after. Thanks,Brian Malone

MORE

Fast service at a very affordable price.

Fast service at a very affordable price.

MORE

Appreciate the recommendations but being a girl I feel I was extremely pressured to buy more than I needed to. I paid $10 for a ...

Appreciate the recommendations but being a girl I feel I was extremely pressured to buy more than I needed to. I paid $10 for a $2 bolt that they claimed metal had melted onto but looking at it... the metal would’ve had to come from my oil pan so I really feel the bolt they presented didn’t even come from my car.

MORE

They know what they're doing and they do it fast, and no bs about 1000 other thing that i could do

They know what they're doing and they do it fast, and no bs about 1000 other thing that i could do

MORE

Fast reliable service.

Fast reliable service.

MORE

Great customer service with speedy in/out service.

Great customer service with speedy in/out service.

MORE

Quick an easy great service remember me as a customer goes a long way

Quick an easy great service remember me as a customer goes a long way

MORE

The staff at this location are always super friendly and fast. I went to Midas earlier in the day and they told me I had to leav ...

The staff at this location are always super friendly and fast. I went to Midas earlier in the day and they told me I had to leave my car all day... for an oil change. I much prefer being able to pull up and leave within 15-30 minutes. Great service and good team members.

MORE

Very friendly staff. Didn't feel pressured to by any other products. Very refreshing. It was a great experience. Very professio ...

Very friendly staff. Didn't feel pressured to by any other products. Very refreshing. It was a great experience. Very professional and fast service. I will continue to go there.

MORE

Bill, Chris and Richard were awesome. They did a wonderful job on my car. They are all very pleasant. I always come to the Ce ...

Bill, Chris and Richard were awesome. They did a wonderful job on my car. They are all very pleasant. I always come to the Centreville Valvoline.

MORE

Great service

Great service

MORE

No pressure sales environment and really quick. Genuinely friendly staff as well.

No pressure sales environment and really quick. Genuinely friendly staff as well.

MORE

All good!!

All good!!

MORE

Excellent customer service. Employees were knowledgeable, fast, and efficient.

Excellent customer service. Employees were knowledgeable, fast, and efficient.

MORE

Very kind staff

Very kind staff

MORE

Friendly and courteous staff

Friendly and courteous staff

MORE

Been coming to this center for years. The folks are friendly and competent. They move you in as soon as they have a bay open.

Been coming to this center for years. The folks are friendly and competent. They move you in as soon as they have a bay open.

MORE

Fast friendly consistent

Fast friendly consistent

MORE

BECAUSE THEY. ARE KIND,FRIENDLY AND PROFESSIONAL.

BECAUSE THEY. ARE KIND,FRIENDLY AND PROFESSIONAL.

MORE

Manager was terrific - staff knowledgable and helpful. Super efficient

Manager was terrific - staff knowledgable and helpful. Super efficient

MORE

Super super super super friendly staff.

Super super super super friendly staff.

MORE

highly satisfied would mean I would have to be totally wowed... service was good, but did not wow me. I don't know what would ha ...

highly satisfied would mean I would have to be totally wowed... service was good, but did not wow me. I don't know what would have wowed me. Otherwise I said they could email my receipt, they didn't.

MORE

I’ve used this location several times now. I’ve always been satisfied with the friendliness of the staff and the prompt service. ...

I’ve used this location several times now. I’ve always been satisfied with the friendliness of the staff and the prompt service.

MORE

Bill and Tavon were awesome. I've been taking my cars to Bill for 2 years now and he has my complete trust. He is honest about t ...

Bill and Tavon were awesome. I've been taking my cars to Bill for 2 years now and he has my complete trust. He is honest about the services that my vehicles need and is always has the customer's best interest in mind.

MORE

Great service all around the board!

Great service all around the board!

MORE

Overall, the entire experience was good. Although, other services were recommended, I did not feel pressure to get them done at ...

Overall, the entire experience was good. Although, other services were recommended, I did not feel pressure to get them done at that time, which as a sales person myself, I greatly appreciate!

MORE

I was very very pleased with Your service everything was excellent

I was very very pleased with Your service everything was excellent

MORE

Smooth in and out experience. Hopefully applies to all customers throughout the business day, everyday!

Smooth in and out experience. Hopefully applies to all customers throughout the business day, everyday!

MORE

As advertised

As advertised

MORE

Aaron was the team lead and he did a great job of managing my oil change. I also came away with the knowledge that I need to buy ...

Aaron was the team lead and he did a great job of managing my oil change. I also came away with the knowledge that I need to buy a new battery in the near future and how much a new one would cost and what type of stone warranty I would get for an Interstate battery bought from Valvoline. This trip took me about a half an hour total. The same trip to my dealership would have taken at least two hours.

MORE

Everyone there is nice and friendly they do a good job and I’ve sent my daughter and her friends to this location and they had t ...

Everyone there is nice and friendly they do a good job and I’ve sent my daughter and her friends to this location and they had the same out, they had a very nice experience only thing is some of the prices are a bit high most oil change Are anywhere from $19.99 or $39.99 I paid $69 with you guys and after air filter $81To me that’s a bit high if I can get all of that for $59.99 I’m good

MORE

Good service

Good service

MORE

The staff were very friendly and helpful, while the service was very fast and efficient. It was a perfect visit.

The staff were very friendly and helpful, while the service was very fast and efficient. It was a perfect visit.

MORE

Too much shouting. Who does that impress?

Too much shouting. Who does that impress?

MORE

Outstanding service always at this location. Technicians take the time to explain everything and don't push you to buy extra se ...

Outstanding service always at this location. Technicians take the time to explain everything and don't push you to buy extra services. Friendly staff!

MORE

Great service and personnel

Great service and personnel

MORE

I was hoping that my coupon, which had expired about 2 weeks before, would be honored. The manager said "No."

I was hoping that my coupon, which had expired about 2 weeks before, would be honored. The manager said "No."

MORE

There was no waiting time. The rep.was very nice and polite.

There was no waiting time. The rep.was very nice and polite.

MORE

Your prices went up and I will no longer be coming to Valvoline because $100 is RIDICULOUS for a dang oil change. It is unfortun ...

Your prices went up and I will no longer be coming to Valvoline because $100 is RIDICULOUS for a dang oil change. It is unfortunate because your employees are AWESOME!

MORE

Always feel welcomed here. Service is outstanding. Cant spell her name but the associate who handled the service was phenomenal. ...

Always feel welcomed here. Service is outstanding. Cant spell her name but the associate who handled the service was phenomenal. Shayanne?

MORE

I pulled up.. instantly pulled in to get my oil change done... the girl and guy I worked with explained everything very well and ...

I pulled up.. instantly pulled in to get my oil change done... the girl and guy I worked with explained everything very well and were very professional

MORE

The staff helping me were incredibly friendly and respectful. They showed me each thing they did along the way so I could trust ...

The staff helping me were incredibly friendly and respectful. They showed me each thing they did along the way so I could trust that things were being done well.

MORE

Ive been to this particular Valvoline location multiple times over the years and have always been treated in a friendly, profess ...

Ive been to this particular Valvoline location multiple times over the years and have always been treated in a friendly, professional, and respectful manner

MORE

The guy name Aaron which is one the representatives there was able to fix a headlight and taillight problem I was having, I was ...

The guy name Aaron which is one the representatives there was able to fix a headlight and taillight problem I was having, I was previously told by another business it was a wiring problem... which in fact it was not.

MORE

Very professional, very friendly staff, very knowledgeable and great teamwork.

Very professional, very friendly staff, very knowledgeable and great teamwork.

MORE

Bill and his crew are great. I still need to get my Automatic Transmission flushed but they applied no pressure to get everythin ...

Bill and his crew are great. I still need to get my Automatic Transmission flushed but they applied no pressure to get everything completed now. I can wait a little while. They care for my car and I appreciate their expertise.

MORE

All the staff are all knowledgeable and are excellent workers especially Mr Bill an ex manager in there 3 yrs ago who’ve been he ...

All the staff are all knowledgeable and are excellent workers especially Mr Bill an ex manager in there 3 yrs ago who’ve been helping me once in a while or most of the time if he’s there working.

MORE

Bill and his staff always perform at their best.Bill came to greet me as soon as I arrived. No sales pressure, just the service ...

Bill and his staff always perform at their best.Bill came to greet me as soon as I arrived. No sales pressure, just the service needed.

MORE

Aaron was very honest about the things that needed to be done and that it didn’t have to be done right away. He showed me how to ...

Aaron was very honest about the things that needed to be done and that it didn’t have to be done right away. He showed me how to change my cabin air filter (even though he didn’t have to). Everyone in the shop had fantastic customer service skills!

MORE

So pleased with the staff at this location. Gave me straight forwarded answers when asked questions concerning car. All mechanic ...

So pleased with the staff at this location. Gave me straight forwarded answers when asked questions concerning car. All mechanics seemed extremely knowledgeable and I will definitely be coming back to get work done on my car!

MORE

I have been your customer for past 4 years. Since I changed location, my records did not show up this new location in Centervill ...

I have been your customer for past 4 years. Since I changed location, my records did not show up this new location in Centerville, VA

MORE

The mechanic just asked me if I wanted my air filter changed without even looking at it. He also asked about various fluids and ...

The mechanic just asked me if I wanted my air filter changed without even looking at it. He also asked about various fluids and said do you need me to top any off or do a flush without ever looking at any of them first. I had no idea if they needed adding to or needed a flush. Seemed like he wanted to up sell each thing that they could possibly do and when I said nothing no, he just turned around and walked away.

MORE

Very friendly staff.

Very friendly staff.

MORE

Thé management need more training in costumes sevice

Thé management need more training in costumes sevice

MORE

I have had great experiences with this location for years.

I have had great experiences with this location for years.

MORE

all goog in /out

all goog in /out

MORE

Great customer service. When we arrived we were free and told where to pull in. When another bay opened up, the gentleman moved ...

Great customer service. When we arrived we were free and told where to pull in. When another bay opened up, the gentleman moved the vehicle that was there but had pulled up after we had arrived. The gentleman explained to the other customer that we had arrived first which kept everyone happy.

MORE

Every single person was wonderful -they were friendly- very knowledgeable - very efficient - I did not feel pressured - everyone ...

Every single person was wonderful -they were friendly- very knowledgeable - very efficient - I did not feel pressured - everyone was truly wonderful - I will go back again - and I will recommend them to friends and family - thank you !!!

MORE

The staff clearly explained my options for additional services

The staff clearly explained my options for additional services

MORE

Overall, excellent service, friendly and helpful staff. Will return.

Overall, excellent service, friendly and helpful staff. Will return.

MORE

Mo was wonderful. I had some other problems going on with my car and he gave really great advice and recommended me to a shop th ...

Mo was wonderful. I had some other problems going on with my car and he gave really great advice and recommended me to a shop that could assist me beyond the services Valvoline provides.

MORE

because they got the job done without any problems or drama thank you.

because they got the job done without any problems or drama thank you.

MORE

Three people worked to service my car when I came in, Brenden, Ahmed & Mark. All were very personable and put in good effort to ...

Three people worked to service my car when I came in, Brenden, Ahmed & Mark. All were very personable and put in good effort to service the car. I have been hesitant to using quick service oil changes and have been to the Valvoline shop in the past. I felt more pressure to complete services in previous visits. It was nice to receive the service I required without extra haggling. With that said, I wound up having more service work done to my car since I trusted the fact it was good for the car, not solely for the profit of the shop. This experience makes me want to return again.

MORE

Great cust service

Great cust service

MORE

The technician was extremely courteous, explained what they would do and suggested some service requirements. No pressure to say ...

The technician was extremely courteous, explained what they would do and suggested some service requirements. No pressure to say yes.

MORE

Valvoline always talk to their customer and make the right decision for the car with a very friendly and the most economic way.

Valvoline always talk to their customer and make the right decision for the car with a very friendly and the most economic way.

MORE

The staff were so kind and friendly. I LOVED the convenience of not even having to get our of my car! From start to finish, the ...

The staff were so kind and friendly. I LOVED the convenience of not even having to get our of my car! From start to finish, the entire oil change took about 20 minutes. I also liked how they checked for other issues while I was already there, and did not feel like they were trying to "sell" me on things I did not need or up-charge me. Have already recommended to my family and coworkers and will DEFINITELY be back!

MORE

When I pulled up, I informed the attendant that I needed a previously recommended service regarding my serpentine belt, but I wa ...

When I pulled up, I informed the attendant that I needed a previously recommended service regarding my serpentine belt, but I wasn't sure if that was the service. The attendant merely looked at me and okay. I then re-clarified if that is something that needed to be done, and was told yes, and then he proceeded to change the belt. Very poor communication. Also, for future reference, it would be nice to be shown the damaged belt or the part being replaced to build trust between consumer and servicer.

MORE

Quick service plus a tire rotation to get me on my way to my appointment on time

Quick service plus a tire rotation to get me on my way to my appointment on time

MORE

Bill the service manager always provides the best customer experience. He is reliable, friendly and very trustworthy. I wish a ...

Bill the service manager always provides the best customer experience. He is reliable, friendly and very trustworthy. I wish all my service providers were like Bill and Valvoline is extremely fortunate to have such a treasure. Thank you like always Bill

MORE

Everyone was extremely friendly you can tell that the management takes careOf his/hers employees. It was quick and not overly pr ...

Everyone was extremely friendly you can tell that the management takes careOf his/hers employees. It was quick and not overly priced. I used a groupon which was extremely helpful option which made getting full synthetic more manageable expense.

MORE

Bill and his crew are great. They keep my car running safely and efficiently for many miles down the road.

Bill and his crew are great. They keep my car running safely and efficiently for many miles down the road.

MORE

Everyone with whom I interacted -- from arrival to departure -- was courteous and friendly. I was immediately met outside and a ...

Everyone with whom I interacted -- from arrival to departure -- was courteous and friendly. I was immediately met outside and asked to come in. The associate at the desk warmly welcomed me. My vehicle's status was clearly articulated as were the recommendations to which I agreed, for which I did not feel pressured to do. My wait time was clearly articulated and was reasonable particularly given they had to order the two belts which appeared to arrive in 10 to 15 minutes. The associate working on my vehicle -- who turned out to be the manager -- periodically came in to give me timing updates and showed me the cracking belt that was replaced. Overall, and weirdly to say because you never think about it, this was one of my best experiences while at a mechanic's. So thank you very much to the entire team.

MORE

The people they serve me ar good .mo and khassan are the best Mr mo he always provides weth good services

The people they serve me ar good .mo and khassan are the best Mr mo he always provides weth good services

MORE

Smooth and thorough process! Appreciate them going the extra mile to check for any other issues!

Smooth and thorough process! Appreciate them going the extra mile to check for any other issues!

MORE

They took me as soon as possible as I explained I was on my lunch hour - very courteous and helpful. I was very appreciative of ...

They took me as soon as possible as I explained I was on my lunch hour - very courteous and helpful. I was very appreciative of the excellent customer service.

MORE

Always do a great jobfast

Always do a great jobfast

MORE

Good I had a good time

Good I had a good time

MORE

Consistently professional and friendly service. Job is done well and done efficiently.

Consistently professional and friendly service. Job is done well and done efficiently.

MORE

the service was very attentive and courteous .

the service was very attentive and courteous .

MORE

Excellent customer support and the mechanics have a wide knowledge of what they’re doing and explain in detail what they’re doin ...

Excellent customer support and the mechanics have a wide knowledge of what they’re doing and explain in detail what they’re doing to the customer. I wouldn’t go anywhere else.

MORE

The staff is great and friendly. They always take care of me and make me feel welcomed!

The staff is great and friendly. They always take care of me and make me feel welcomed!

MORE

The service technicians are efficient and know what they are doing. Everyone that speaks to you is polite and helpful.

The service technicians are efficient and know what they are doing. Everyone that speaks to you is polite and helpful.

MORE

Your guys an lady was very nice an very good sirvse I will be back thank you guys!!!

Your guys an lady was very nice an very good sirvse I will be back thank you guys!!!

MORE

My service rep was Mo. He was very friendly, knowledgeable, and helpful while explaining the suggestions and needs for my car at ...

My service rep was Mo. He was very friendly, knowledgeable, and helpful while explaining the suggestions and needs for my car at that time. He and his team were thorough in their service.

MORE

The team were all knowledgeable and efficient

The team were all knowledgeable and efficient

MORE

good and fast service, convenient location

good and fast service, convenient location

MORE

I received the service that I expected

I received the service that I expected

MORE

Mo was very friendly and let me know that my brake pads needed replacing and told me exactly where to go to get them. The entire ...

Mo was very friendly and let me know that my brake pads needed replacing and told me exactly where to go to get them. The entire staff was also very friendly and they did the work quickly.

MORE

Fast, friendly, knowledgeable, service. This shop is near my work but I've been satisfied with the service so I traveled to this ...

Fast, friendly, knowledgeable, service. This shop is near my work but I've been satisfied with the service so I traveled to this shop which is twice as far from my home as the next closest shop on a Sunday.

MORE

The service is always exceptional , the stuff are friendly and professionally knowledgeable

The service is always exceptional , the stuff are friendly and professionally knowledgeable

MORE

Amazing service. Very friendly and attentive. Jo was great and very courteous during my visit. No selling or pushing additiona ...

Amazing service. Very friendly and attentive. Jo was great and very courteous during my visit. No selling or pushing additional service. I will do my 60000 mile service there. Thank you.

MORE

The owner/ employees were very friendly and helpful

The owner/ employees were very friendly and helpful

MORE

very helping staff

very helping staff

MORE

The staff is always amazing and takes great care of my car.

The staff is always amazing and takes great care of my car.

MORE

I arrived early on a Saturday morning expecting to have to wait. I was able to recurve service right away. The senior mechanic w ...

I arrived early on a Saturday morning expecting to have to wait. I was able to recurve service right away. The senior mechanic worked on my car and was very friendly and knowledgeable. He even recommended other places I should visit for getting a new set of tires put on. He made sure I was satisfied with the prices, even tried to get discounts for me.In all, it was a quick, friendly, and reasonably priced visit.

MORE

Friendly service with no pressure to buy added services, but I was informed of the services that I had coming up.

Friendly service with no pressure to buy added services, but I was informed of the services that I had coming up.

MORE

I like waiting in my car for service because I have small children. The price of the oil change is the best. Most places charge ...

I like waiting in my car for service because I have small children. The price of the oil change is the best. Most places charge so much money for that service. I suggest to friends and family to visit your company because the service and prices are reasonable not to break your wallet.

MORE

Staff is very helpful, friendly, and polite.

Staff is very helpful, friendly, and polite.

MORE

Great service, was happy to explain in detail upcoming services needed.

Great service, was happy to explain in detail upcoming services needed.

MORE

The tech was very knowledgeable and friendly.

The tech was very knowledgeable and friendly.

MORE

We’re happy and will recommend to our friends..all the staffs is very nice

We’re happy and will recommend to our friends..all the staffs is very nice

MORE

The manager runs a good shop, always speaks, remembers everyone, and let's you know when someone new is working on your car.

The manager runs a good shop, always speaks, remembers everyone, and let's you know when someone new is working on your car.

MORE

Greeting was prompt and so was the service. My entire family comes to Valvoline not only due to the services, but most important ...

Greeting was prompt and so was the service. My entire family comes to Valvoline not only due to the services, but most importantly the employee's and customer service.

MORE

There’s always room for improvement, but did a great job!

There’s always room for improvement, but did a great job!

MORE

The service is always outstanding at this center. I have always been highly satisfied here and today I had the pleasure of deali ...

The service is always outstanding at this center. I have always been highly satisfied here and today I had the pleasure of dealing with Brad. Very kind young man who answered all of my questions. I will forever recommend this center to everyone of my friends/family. It’s also nice seeing the manager of the center, Bill. Great service guys! Keep it up!

MORE

Fast service, qualified employees

Fast service, qualified employees

MORE

Very professional and let me know how everything was progressing.

Very professional and let me know how everything was progressing.

MORE

awsome staff, the same staff that know me now. bradley specifically was awesome. they recommended things that i could do for my ...

awsome staff, the same staff that know me now. bradley specifically was awesome. they recommended things that i could do for my car to preform better and let me know the things that i should do vs. things i really needed to do.

MORE

The owner greeted me immediately and was very nice during the visit. I was able to see everything the service tech did under the ...

The owner greeted me immediately and was very nice during the visit. I was able to see everything the service tech did under the hood and he was very efficient and knowledgeable.

MORE

The staff was friendly and professional

The staff was friendly and professional

MORE

They were quick and honest and I felt the result of the service afterwards like the representative explained it to me.But the pr ...

They were quick and honest and I felt the result of the service afterwards like the representative explained it to me.But the problem is the fees. I got coupon for oil but for other services, there was no coupon and they were a little bit expensive but overall I was fully satisfied.

MORE

It was a quick and easy service and very professional

It was a quick and easy service and very professional

MORE

The crew working was FANTASTIC. Late on a Friday afternoon, they had better than best attitudes, I had FUN getting my oil change ...

The crew working was FANTASTIC. Late on a Friday afternoon, they had better than best attitudes, I had FUN getting my oil changed. Fun, quick, personal, and very professional. Myself and the other customer in at the time both drove away with smiles. This crew was one of the best I’ve seen.

MORE

Brad took good care of me as usual. I always get great personalized service and attention at this valvoline. Although I’ll miss ...

Brad took good care of me as usual. I always get great personalized service and attention at this valvoline. Although I’ll miss seeing Tyler around.

MORE

The guys were on top of everything and triple checked to make sure all was perfect.

The guys were on top of everything and triple checked to make sure all was perfect.

MORE

Good service and great staff. Sometimes you just need an oil change done fast and correct and that is what you get here

Good service and great staff. Sometimes you just need an oil change done fast and correct and that is what you get here

MORE

Very nice 👍

Very nice 👍

MORE

Moe was very professional and went extra mile to explain everything!!

Moe was very professional and went extra mile to explain everything!!

MORE

Bill was great and helpful. Explained everything that was being done thoroughly as well as issues he discovered. For once I didn ...

Bill was great and helpful. Explained everything that was being done thoroughly as well as issues he discovered. For once I didnt just feel like I was trying to be sold on every service

MORE

because I got the service I need it fast n well done thank you & keep up the good work.

because I got the service I need it fast n well done thank you & keep up the good work.

MORE

Mo and his crew provide excellent service everytime.

Mo and his crew provide excellent service everytime.

MORE

Even with a 10 dollar off coupon, 34 dollars is too expensive

Even with a 10 dollar off coupon, 34 dollars is too expensive

MORE

I appreciated the quick, courteous service. I also appreciated not being pushed to buy other services. That is so important to ...

I appreciated the quick, courteous service. I also appreciated not being pushed to buy other services. That is so important to me.

MORE

Was only recommended needed services and those I opted for were done quickly and completely.

Was only recommended needed services and those I opted for were done quickly and completely.

MORE

Communication from your maintenance team.

Communication from your maintenance team.

MORE

The service is quick. The price is reasonable. The separate services available are easy to determine in advance.

The service is quick. The price is reasonable. The separate services available are easy to determine in advance.

MORE

Mo was absolutely amazing, extremely professional service!

Mo was absolutely amazing, extremely professional service!

MORE

Quick, no pushy up sell.

Quick, no pushy up sell.

MORE

Very quick, very nice.

Very quick, very nice.

MORE

I have a friend that is a manager there running the whole thing he’s really awesome the staff here and there are very very profe ...

I have a friend that is a manager there running the whole thing he’s really awesome the staff here and there are very very professional very friendly very nice and hard workers

MORE

Great staff, helpful suggestions, fast service

Great staff, helpful suggestions, fast service

MORE

Service was quick with no wait time. Good customer service.

Service was quick with no wait time. Good customer service.

MORE

This was my 2nd visit which I was satisfied but As I get comfortable with the service the rating will go higher.

This was my 2nd visit which I was satisfied but As I get comfortable with the service the rating will go higher.

MORE

Fast and friendly.

Fast and friendly.

MORE

I felt a lot of pressure to buy additional items to "fix" my car of which I had no knowledge of the products or their essentialn ...

I felt a lot of pressure to buy additional items to "fix" my car of which I had no knowledge of the products or their essentialness to the life of my car.

MORE

Customer service was great!

Customer service was great!

MORE

Very friendly

Very friendly

MORE

The staff was extremely friendly

The staff was extremely friendly

MORE

People were pleasant and didn’t rush me or try to upsell me services I don’t need.

People were pleasant and didn’t rush me or try to upsell me services I don’t need.

MORE

It was incredible experience. The service people were all kind and professional. Time was short; both waiting and the actual s ...

It was incredible experience. The service people were all kind and professional. Time was short; both waiting and the actual service time.Technician named "Bill" at the Centreville location was very kind and professional.Loved it.

MORE

Rep was outstanding

Rep was outstanding

MORE

The techs were nice. There were informative but not pushy.

The techs were nice. There were informative but not pushy.

MORE

Mo my CSR was so nice, friendly, and efficient. He answered all my questions quickly and correctly. The whole team was so nice a ...

Mo my CSR was so nice, friendly, and efficient. He answered all my questions quickly and correctly. The whole team was so nice and made the end of my day fun!! I am coming back because Mo was and his team are awesome!!

MORE

Aaron was very professional, respectful and very friendly. Have Had few times of rudeness sometime back with other attendants wh ...

Aaron was very professional, respectful and very friendly. Have Had few times of rudeness sometime back with other attendants which made me change to fairfax vavoline; but todayI decided to try the Centreville one again and Aaron proven to be different. Will definitely return again since I lived in Centrevile

MORE

Great service guys

Great service guys

MORE

Great customer service and quick service. The gentleman working were very professional and extremely helpful

Great customer service and quick service. The gentleman working were very professional and extremely helpful

MORE

The customer service at this location is off the hook. I wouldn't dream of taking our cars any where else. Mo was perfect!

The customer service at this location is off the hook. I wouldn't dream of taking our cars any where else. Mo was perfect!

MORE

Coupons are reasonable compared to other oil change places..

Coupons are reasonable compared to other oil change places..

MORE

Courteous and quick. No pressure to purchase anything.

Courteous and quick. No pressure to purchase anything.

MORE

The Technicans seem to be highly knowledgeable about the services they provide & they are clear about telling when there are thi ...

The Technicans seem to be highly knowledgeable about the services they provide & they are clear about telling when there are things related to your car that they do not know. I really like that.

MORE

Team was very friendly and helpful. No pressure on upselling services (but they did recommend the standard, which I expect.)

Team was very friendly and helpful. No pressure on upselling services (but they did recommend the standard, which I expect.)

MORE

Tech were very knowledgeable and polite. Also, I like how they use a real torque wrench on my wheels to prevent damage.

Tech were very knowledgeable and polite. Also, I like how they use a real torque wrench on my wheels to prevent damage.

MORE

I felt that I was in good hands. Aaron and the crew are really great guys! Good energy and very professional!

I felt that I was in good hands. Aaron and the crew are really great guys! Good energy and very professional!

MORE

The staff was extremely friendly and informative. They let me know services that needed to be done on my vehicle without pressur ...

The staff was extremely friendly and informative. They let me know services that needed to be done on my vehicle without pressuring me and making me feel stressed about it.

MORE

The workers are always so friendly. I usually bring my dog along, and they always love her!

The workers are always so friendly. I usually bring my dog along, and they always love her!

MORE

Excellent service and friendly people

Excellent service and friendly people

MORE

I had the absolute best experience with Valvoline's staff at the Centreville location. The staff were extremely friendly and cle ...

I had the absolute best experience with Valvoline's staff at the Centreville location. The staff were extremely friendly and clearly knew their stuff. I was surprised at how quick they got everything done, and Bill was so friendly and explained everything to me in a way that was easily understood. I will be getting my oil changed at Valvoline in Centreville from now on. No more VA Tire & Auto for me.

MORE

The service is fast

The service is fast

MORE

Once again I arrived about 15 minutes early and once again an employer came outside (in the rain) just to say hi and let me know ...

Once again I arrived about 15 minutes early and once again an employer came outside (in the rain) just to say hi and let me know that they would be opening in about 15 minutes. Everyone is so friendly and helpful there. My oil change and tire rotation only took 30 minutes. So convenient!

MORE

The employees were informational on what maintenance needed to be done. They were quick and to the point with the service.

The employees were informational on what maintenance needed to be done. They were quick and to the point with the service.

MORE

Mo was great at helping get my HID headlight fixes

Mo was great at helping get my HID headlight fixes

MORE

Staff was knowledgeable and friendly. I was able to eat my lunch while I waited.

Staff was knowledgeable and friendly. I was able to eat my lunch while I waited.

MORE

Nice people working & helping me and very knowledgeable!

Nice people working & helping me and very knowledgeable!

MORE

Everyone was polite and to the point.

Everyone was polite and to the point.

MORE

Everyone was very friendly and helpful. Best oil change Ive ever had!

Everyone was very friendly and helpful. Best oil change Ive ever had!

MORE

The gentleman helping me was super nice and informative.

The gentleman helping me was super nice and informative.

MORE

not a thing to complain about. amazing knowlegable and friendly customer service. one rep, ben, i think, even stayed after his s ...

not a thing to complain about. amazing knowlegable and friendly customer service. one rep, ben, i think, even stayed after his shift to make sure i was fully taken care of. the service was outstanding and they told me everything that they were doing to my car and why. the pricing was fair. they recommended services that were in conjunction with my cars scheduled maintenance and told me what needed to be done vs. what should be done and the rough time frame in which i had to do it. I will be going there for all future services for sure. very impressed.

MORE

Thorough job done quickly.

Thorough job done quickly.

MORE

Quick and easy

Quick and easy

MORE

Bill was and is always fantastic! He is honest and doesn’t make me feel pressured. He’s also very knowledgeable and I trust bri ...

Bill was and is always fantastic! He is honest and doesn’t make me feel pressured. He’s also very knowledgeable and I trust bringing my vehicle to this store. Also I love that my service records go on my CARFAX report to show my vehicle is well maintained

MORE

Very professionally handled

Very professionally handled

MORE

Every time I come here I get the best customer service. The employees all appear happy and are not pressuring. I will continue c ...

Every time I come here I get the best customer service. The employees all appear happy and are not pressuring. I will continue coming back here as I always have. Kevin was my rep this time and he was great!

MORE

Fast service. Nice employees, very courteous. Gave me the veteran discount without me having to ask.

Fast service. Nice employees, very courteous. Gave me the veteran discount without me having to ask.

MORE

I thought some of the prices for additional services were too high.$50 to replace the cabin air filter is way too much.

I thought some of the prices for additional services were too high.$50 to replace the cabin air filter is way too much.

MORE

They were quick

They were quick

MORE

Well u dont have to wait long,service is fast and good,ur employees are very informative and polite.I been going to Valvoline fo ...

Well u dont have to wait long,service is fast and good,ur employees are very informative and polite.I been going to Valvoline for few years now. that s why I am very satisfied , Thank u so much.

MORE

In addition to the auto service for which I visited the VIOC, I had a service light alert illuminated on the dash. The VOIC tech ...

In addition to the auto service for which I visited the VIOC, I had a service light alert illuminated on the dash. The VOIC tech diagnosed and clear the light in 15 seconds. Gratis. Outstanding.

MORE

Stayed in my car for all service. Clear concise answers to my questions. No high pressure sales pitches.

Stayed in my car for all service. Clear concise answers to my questions. No high pressure sales pitches.

MORE

They where very helpful with the laws in Virginia. Just moved from California so it was very useful with the Virginia laws that ...

They where very helpful with the laws in Virginia. Just moved from California so it was very useful with the Virginia laws that I didn’t know about.

MORE

I like the fast professional service I received. Just moved to this area and this will be my new service location.

I like the fast professional service I received. Just moved to this area and this will be my new service location.

MORE

They explained everything to me, checked everything to make sure lights worked, tires were filled, topped off the fluids, showed ...

They explained everything to me, checked everything to make sure lights worked, tires were filled, topped off the fluids, showed me what they recommended, accepted what I agreed to and didn't push for the one I said to wait for the next oil change. They recommended an engine flush because of buildup, which was reasonably priced, and I could see the difference in my Jeep as soon as I left the ship.

MORE

Cool customer service and relationshisp

Cool customer service and relationshisp

MORE

I had a good experience. Could have been faster but there was one bay for vehicles closed that slowed things down.

I had a good experience. Could have been faster but there was one bay for vehicles closed that slowed things down.

MORE

HOW CAN YOU IMPROVE PERFECT

HOW CAN YOU IMPROVE PERFECT

MORE

When I arrived, Zach instantly greeted me at my vehicle and instantly took it into be serviced. Once he took my vehicle, Bill wa ...

When I arrived, Zach instantly greeted me at my vehicle and instantly took it into be serviced. Once he took my vehicle, Bill was VERY prompt in ensuring that I understood what was needed and made sure all of my information was correct. I asked them to check a tire that they plugged about a month ago and Zach checked it promptly. I couldn't be happier with the customer service or the work they performed. 10/10!

MORE

Good job thank you Bill

Good job thank you Bill

MORE

Very nice staff. Fast and efficient.

Very nice staff. Fast and efficient.

MORE

Convenience!

Convenience!

MORE

As soon as i arrived, i was greeted and attended on the spot. The crew took good care of me and my car. The process wasn't a lon ...

As soon as i arrived, i was greeted and attended on the spot. The crew took good care of me and my car. The process wasn't a long one. It was quick and easy.

MORE

Brian and the rest of team were efficient and friendly.

Brian and the rest of team were efficient and friendly.

MORE

You did what i came in for without any drama. To be highly satisfied you would have had to exceed my expectations. You did not ...

You did what i came in for without any drama. To be highly satisfied you would have had to exceed my expectations. You did not.

MORE

friendly staff

friendly staff

MORE

Service was fast Employees knowledgeable about what was required for my car. I don’t live near this location anymore but still ...

Service was fast Employees knowledgeable about what was required for my car. I don’t live near this location anymore but still come over for oil changes

MORE

The technicians are always extremely professional, courteous and helpful. Work is completed efficiently. Engine flush price is f ...

The technicians are always extremely professional, courteous and helpful. Work is completed efficiently. Engine flush price is far higher than is reasonable.

MORE

I brought in a used car that I had bought so I knew there be things that the car would need.I qas given so much information as t ...

I brought in a used car that I had bought so I knew there be things that the car would need.I qas given so much information as to what I needed to do first (of course I know about cars since I have work with them too).So I am very Satisfy with the service and the only reason I was Not greeted was because All Techs were Busy...

MORE

Good service. Didn't have to wait long

Good service. Didn't have to wait long

MORE

very cool how this window treatment works love this place.

very cool how this window treatment works love this place.

MORE

service was friendly and quick, extra research was done to be sure that once tires were rotated the monitoring system would be a ...

service was friendly and quick, extra research was done to be sure that once tires were rotated the monitoring system would be accurate. Repeat customer because I am always satisfied with my visit.

MORE

Brad was a terrific representative. I was satisfied with his performance. Keep up the good work Brad!

Brad was a terrific representative. I was satisfied with his performance. Keep up the good work Brad!

MORE

Bill and crew are awesome! Pam - Bill says you need to come visit Expectation Church -- www.expectation.church:)- Lucas

Bill and crew are awesome! Pam - Bill says you need to come visit Expectation Church -- www.expectation.church:)- Lucas

MORE

The service team was very friendly and explained everything great. I will definitely use them for all my maintenance for my vehi ...

The service team was very friendly and explained everything great. I will definitely use them for all my maintenance for my vehicles.

MORE

Nothing related to service or staff, just a little pricey

Nothing related to service or staff, just a little pricey

MORE

I'm a return customer that highly values their fast service

I'm a return customer that highly values their fast service

MORE

Very friendly employees. Very informative.

Very friendly employees. Very informative.

MORE

They were very knowledgeable and courteous. I was in and out in a short time and feel that everything was taken care of professi ...

They were very knowledgeable and courteous. I was in and out in a short time and feel that everything was taken care of professionally.

MORE

Brian was so friendly and helped me get done services that were over due! He seemed very trustworthy and enthusiastic. Aaron, th ...

Brian was so friendly and helped me get done services that were over due! He seemed very trustworthy and enthusiastic. Aaron, the person who worked on my car, was fast, efficient and friendly as well! You don’t usually get to see who works under the hood, but Aaron made himself known, building my trust and causing me to admire the teamwork put forth to get me out and about quickly! Thank you, Valvoline!

MORE

Kevin was very helpful and patient with me.

Kevin was very helpful and patient with me.

MORE

Great experience for my first time

Great experience for my first time

MORE

Great people. Especially the manager

Great people. Especially the manager

MORE

The employee that helped me was very nice and attentive he let me know everything that was going on and let me know what he did. ...

The employee that helped me was very nice and attentive he let me know everything that was going on and let me know what he did. He also made sure I had the knowledge about my car and what needs to be maintenanced.

MORE

The customer service was fantastic, and he was very willing to work with me to stay within my price range and not pressure me to ...

The customer service was fantastic, and he was very willing to work with me to stay within my price range and not pressure me to buy additional services. It was an excellent experience overall.

MORE

I appreciate that they show me the new oil and allow me sit in the vehicle while they are servicing.

I appreciate that they show me the new oil and allow me sit in the vehicle while they are servicing.

MORE

Quick and easy

Quick and easy

MORE

Always get good service. Only issue was that their was no windshield fluid available.

Always get good service. Only issue was that their was no windshield fluid available.

MORE

Very fast and they know their stuff. Great service great team

Very fast and they know their stuff. Great service great team

MORE

Bill was amazing. Very personable. Checked stuff right in front of my. Told me truth. Never pressured to buy a thing. It was jus ...

Bill was amazing. Very personable. Checked stuff right in front of my. Told me truth. Never pressured to buy a thing. It was just an overall great experience.

MORE

I came to Valvoline in July for the first time and was highly impressed! Aaron and staff took great care of me then, and they di ...

I came to Valvoline in July for the first time and was highly impressed! Aaron and staff took great care of me then, and they did the same thing the other day. I’ve already recommended Valvoline to family and friends. I appreciate their knowledge and great customer service, and like that they don’t pressure me into getting extra services done.

MORE

Felt like I was part of it... Well trained and knowledged staff

Felt like I was part of it... Well trained and knowledged staff

MORE

Efficient, courteous, and pleasant to talk to while i say in my car and they changed the oil.. Good job

Efficient, courteous, and pleasant to talk to while i say in my car and they changed the oil.. Good job

MORE

Aaron, the gentleman who served me, was incredibly knowledgeable and friendly, keeping me aware at each stage of progress and sh ...

Aaron, the gentleman who served me, was incredibly knowledgeable and friendly, keeping me aware at each stage of progress and sharing his knowledge of the car I was driving. He is an excellent representative of good service. I have usually gone to a Valvoline closer to my home, but I may well switch to this location closer to my office if the same level of service is consistent.

MORE

I had great service from everyone at the Valvoline in Centreville on 29. Brad was helpful from the very beginning and Aaron as w ...

I had great service from everyone at the Valvoline in Centreville on 29. Brad was helpful from the very beginning and Aaron as well. They always go over everything with such detail never forgetting to make sure the customer is happy in the end. I’ll most definitely be returning!!

MORE

The service provided here is always great. Everyone deserves a raise! We will continue to come back.

The service provided here is always great. Everyone deserves a raise! We will continue to come back.

MORE

The young man who walked me through the services and prices was very personable and easy going. I also liked being able to stay ...

The young man who walked me through the services and prices was very personable and easy going. I also liked being able to stay in my car. That was a first for me!

MORE

Kevin and Shyanne were both fastastic. Kevin was very verbal and explained everything going on perfectly. Bottom side tech face ...

Kevin and Shyanne were both fastastic. Kevin was very verbal and explained everything going on perfectly. Bottom side tech face clear indications of leaks and condition of my truck. My vehicle runs 200x better now, having 111000 miles.

MORE

Was amazing. First visit. Wow, much better than VA tire and auto. Will bring both cars there from now on.

Was amazing. First visit. Wow, much better than VA tire and auto. Will bring both cars there from now on.

MORE

Bill was kind and professional.

Bill was kind and professional.

MORE

Tyler! Tyler! Tyler! Manager of the year!

Tyler! Tyler! Tyler! Manager of the year!

MORE

Professionalism and courtesy of our staff. Willingness to be helpful in answering questions and not being pushy with suggested s ...

Professionalism and courtesy of our staff. Willingness to be helpful in answering questions and not being pushy with suggested service, but offering it as an option/recommendation

MORE

The sssociate Bill was very helpful and knowledgeable. The service was also very fast. This was my first time getting an oil cha ...

The sssociate Bill was very helpful and knowledgeable. The service was also very fast. This was my first time getting an oil change outside of the dealership. Although it was more expensive than the dealership, it was much faster so the cost was justified.

MORE

Highly satisfied sets the bar a little too high. I went because i was sent an email that said it was for regulars, but when i go ...

Highly satisfied sets the bar a little too high. I went because i was sent an email that said it was for regulars, but when i got there a sign was in front advertising it for anyone. It was busy and i had to wait 15 minutes to get in

MORE

Everyone I encountered was truly courteous, and the service techs that worked with me were friendly, knowledgeable, professional ...

Everyone I encountered was truly courteous, and the service techs that worked with me were friendly, knowledgeable, professional and highly proficient at their jobs. My main service rep talked with me about the things that would likely need to be done soon for the car, but at no point did I feel pressured, only that he was offering me important information. It felt as though everyone working there actually cared about the customers and the work they did for them. I will absolutely be back, and will highly recommend the station to friends and family. Thank you, so much!

MORE

Bill and his team are great. I pulled into the location with no wait time and had a great conversation with Bill throughout the ...

Bill and his team are great. I pulled into the location with no wait time and had a great conversation with Bill throughout the process. He recommended some preventative maintenance that I respectfully declined at the time, but never felt pressured by him in a sales kind of way. He was able to give me information about my car that the dealership never even provided. I enjoyed the service and the conversation that we had during my visit and would recommend Valvoline (this location especially) to any of my friends and family in the future.Best,Chris Ulrich

MORE

Bill Musinski and his team are the best. Quick, courteous, professional, top notch. - Colin

Bill Musinski and his team are the best. Quick, courteous, professional, top notch. - Colin

MORE

Staff were friendly and happy to chat as they had time. Specifically, Kevin and Tyler were knowledgeable, easy-going, and held g ...

Staff were friendly and happy to chat as they had time. Specifically, Kevin and Tyler were knowledgeable, easy-going, and held good conversation. It was fun hanging there for a bit.

MORE

i've never had a better experience. Kevin and Shanade (spelling?) made it awesome! Kevin went though other things with my car th ...

i've never had a better experience. Kevin and Shanade (spelling?) made it awesome! Kevin went though other things with my car that need attention but are not critical and i love the way that they broke it down into what needed to be done sooner rather than later to help mitigate immediate costs. Kevin offered to help me with other things with the car, and showed me everything that they were doing while Shanade was working on it. I can't remember the name of the person doing the oil change but he did well too. will be going there from now on instead of the dealership, much closer and much better!~Alexander Dowsett

MORE

Es muy buena .estoy contenta

Es muy buena .estoy contenta

MORE

Every experience has been great with Valvoline

Every experience has been great with Valvoline

MORE

Staff is super friendly, service is quick... I love the entire experience. They have record of my car and the services done, and ...

Staff is super friendly, service is quick... I love the entire experience. They have record of my car and the services done, and what needs to be done, so I can budget for future services. Love it!

MORE

Kevin greeted me when I came in and was very kind to me and guided me through the rough drive in. The manager bill is always nic ...

Kevin greeted me when I came in and was very kind to me and guided me through the rough drive in. The manager bill is always nice to see he makes me laugh. And the topside Tyler did a fabulous job on the windshield treatment!

MORE

This was my first visit and I had a $40 coupon applied to a $117.00. I would not have tried Valvoline without the coupon. Howe ...

This was my first visit and I had a $40 coupon applied to a $117.00. I would not have tried Valvoline without the coupon. However, the service I received made me a new customer. 1. No waiting outside and remain inside car for oil change 2A. Highly knowledgeable technician took my order for synthetic oil change2B. This technician went over all the optional recommended services with pricing, no pressure3. Under hood technician seemed highly trained and very thorough, no mistakes noted4. Manager came over and explained in detail the results of multi-point inspection including a deteriorating fan belt. I especially welcomed this information. 5. The manager explained I would get a 15% credit each time as a Veteran, and went out of his way to ensure my complete and total satisfaction.

MORE

I thought pricing was high, almost equivalent to the prices i find at the dealerships.If pricing was lower, i would rate 5 stars ...

I thought pricing was high, almost equivalent to the prices i find at the dealerships.If pricing was lower, i would rate 5 stars for everything.My technician was awesome, no complaints.

MORE

My attendant made a personal connection with me while I received my service. He showed he cared about me beyond just getting an ...

My attendant made a personal connection with me while I received my service. He showed he cared about me beyond just getting an oil change. Very clear as to what I was receiving and what I should consider getting done at upcoming dates. I trusted the guy and because of this that location will be my go-to for as long I live in the area. Good hire guys!

MORE

I sat in the car, and could see the work being done. Bill provided very clear communication. I was so pleased that I sent two ot ...

I sat in the car, and could see the work being done. Bill provided very clear communication. I was so pleased that I sent two other customers in that day to his store.

MORE

Everyone there is friendly and helpful. Bill manages the employees in a very professional manor..

Everyone there is friendly and helpful. Bill manages the employees in a very professional manor..

MORE

They were very customer service oriented, didn't have to wait, explained all the procedures and technician was very polite and e ...

They were very customer service oriented, didn't have to wait, explained all the procedures and technician was very polite and explained future services and what service should be a priority and went over all the pricing.

MORE

Tyler Brannam was a great help. Explained everything really well. Very friendly and offered other services that my car required. ...

Tyler Brannam was a great help. Explained everything really well. Very friendly and offered other services that my car required. I am sure he is an asset to Valvoline. Extremely satisfied with the customer service experience. My car is running great.

MORE

Staff was friendly and precise. The service was quick and completed in a timely manner.

Staff was friendly and precise. The service was quick and completed in a timely manner.

MORE

I have been using Valvoline oil change since buying the car.

I have been using Valvoline oil change since buying the car.

MORE

They listened to my comments & gave me excellent suggestions for my vehicle. Found them to be very knowledgeable.

They listened to my comments & gave me excellent suggestions for my vehicle. Found them to be very knowledgeable.

MORE

I always am satisfied, which is why I go back time and time again. Nothing wrong, I just wasn’t blown away by anything. As alw ...

I always am satisfied, which is why I go back time and time again. Nothing wrong, I just wasn’t blown away by anything. As always, everything was good!!

MORE

All staff very professional and courteous. Great listening skills. They patiently walked through the assessment of car.

All staff very professional and courteous. Great listening skills. They patiently walked through the assessment of car.

MORE

Got to stay in car and watch work methodically done.

Got to stay in car and watch work methodically done.

MORE

The guys were great, Bradley made sure we understood everything they were doing. Very efficient and courteous. Everyone we have ...

The guys were great, Bradley made sure we understood everything they were doing. Very efficient and courteous. Everyone we have had at this location is very friendly. Great Job !!!!!!!!!!Thank You, Debra Parks

MORE

Everything was completed within a timely fashion. The staff was courteous and displayed the issues and solutions clearly and cor ...

Everything was completed within a timely fashion. The staff was courteous and displayed the issues and solutions clearly and cordially. Would highly recommend to friends and family.

MORE

Valvoline/Centreville has been servicing my 2004 Totoya Sienna van for its entire life. I now have 219,000 miles on this vehicl ...

Valvoline/Centreville has been servicing my 2004 Totoya Sienna van for its entire life. I now have 219,000 miles on this vehicle. I attribute much of that success to Valvoline's regular service keeping my vehicle in great working condition. Great job Valvoline!!

MORE

Excellent staff. Moved quickly and efficiently and got me on my way within about 15 mins.

Excellent staff. Moved quickly and efficiently and got me on my way within about 15 mins.

MORE

very friendly, very knowledgeable,

very friendly, very knowledgeable,

MORE

Bill runs a tight ship and makes me feel well care for when it comes to my vehicles. This vehicle is depended upon my my family ...

Bill runs a tight ship and makes me feel well care for when it comes to my vehicles. This vehicle is depended upon my my family for vacations, work and grocery runs.

MORE

I arrived 15 minutes before opening because I wasn't sure how crowded it would be. Someone came outside to greet me and let me ...

I arrived 15 minutes before opening because I wasn't sure how crowded it would be. Someone came outside to greet me and let me know it would be a little while before opening. I thought that was great customer service.

MORE

Very knowledgeable polite and professional

Very knowledgeable polite and professional

MORE

Very good and faster service

Very good and faster service

MORE

The technician took time out and reset the change oil light

The technician took time out and reset the change oil light

MORE

Super quick and proactive team, very knowledgeable and efficient

Super quick and proactive team, very knowledgeable and efficient

MORE

Excellent service

Excellent service

MORE

Thorough and competent service.

Thorough and competent service.

MORE

My tech I think his name was Aaron was great. Made it an awesome experience. Will be back

My tech I think his name was Aaron was great. Made it an awesome experience. Will be back

MORE

Great staff, clearly explained all options, fast service

Great staff, clearly explained all options, fast service

MORE

Prompt thorough service. I like showing the oil dip stick to the customer. It's rare, but some companies do forget to put oil ...

Prompt thorough service. I like showing the oil dip stick to the customer. It's rare, but some companies do forget to put oil in. Showing a dip stick is a simple and effective quality check. No hard sell. Service tech was relatively knowledgeable about the technicals but had trouble answering questions such as Type 1 or 2 engine coolant.

MORE

Bill Musinski and his team are knowledgeable, efficient and polite. They explain everything and make recommendations in a very ...

Bill Musinski and his team are knowledgeable, efficient and polite. They explain everything and make recommendations in a very friendly manner.

MORE

Staff was very friendly and service was quick. Competitive price thanks to Groupon offering. All the above contributed to a sati ...

Staff was very friendly and service was quick. Competitive price thanks to Groupon offering. All the above contributed to a satisfactory exerience

MORE

I was highly satisfied with their work and performance. Very professional and I feel like I can trust their work. Definitely rec ...

I was highly satisfied with their work and performance. Very professional and I feel like I can trust their work. Definitely recommending this place to all my families and friends. Tyler was really nice and I understand more about my car now then when I first came in.

MORE

I paid $59 for a full synthetic oil change groupon. When I arrived, the technician told me that the groupon was not good for my ...

I paid $59 for a full synthetic oil change groupon. When I arrived, the technician told me that the groupon was not good for my Volkswagen Jetta because my car took “MRT” which was not listed as an exclusion in the groupon. He said he would use the groupon to credit my payment. He told me it would be approximately $40 for the oil change (this included my credit) I told him to just go ahead and complete the oil change. I ended up getting another service (because they always tell you there is another service you need) and this time I caved. This service was $90. At the end the technician told me I owed $180...this surprised me, I’m not great at math but I knew this was off. Finally he realized this was the price without the credit. Eventually he told me I owed $130 which made more sense. After getting my receipt I see that I only received a $41.60 credit for my groupon which wasn’t even what I paid! I essentially paid $17.31 to use a Groupon...that doesn’t make sense. I feel like I got ripped off and scammed. I will not be back. The customer service has been great the 3 times I’ve been but the way Valvoline does business I don’t feel like the company can be trusted.

MORE

Went quickly

Went quickly

MORE

Always a good experience at this location.

Always a good experience at this location.

MORE

I came in for an oil service. They went ahead and checked other stuff... and checked my maintenance records through CarMax and ...

I came in for an oil service. They went ahead and checked other stuff... and checked my maintenance records through CarMax and told me I was due for many stuff. I am very on top of my maintenance and didn't appreciate them assuming that I need a lot of work done based on looking at a limited report on CarMax and trying to scare me yada yada.

MORE

Quick friendly service that wasn’t pushy.

Quick friendly service that wasn’t pushy.

MORE

Service tech "Bill" just does not care for Groupons and the customers who use them.

Service tech "Bill" just does not care for Groupons and the customers who use them.

MORE

Great customer service by the tech

Great customer service by the tech

MORE

Clear ambi. Good stuff

Clear ambi. Good stuff

MORE

My car needed an oil change and that's all I could afford so they didn't insistently try to upsell me and I appreciated that. T ...

My car needed an oil change and that's all I could afford so they didn't insistently try to upsell me and I appreciated that. They were also very friendly, helpful and fast.

MORE

The young man that helped me was overly polyand treated me as a valued customer

The young man that helped me was overly polyand treated me as a valued customer

MORE

The man who helped me informed with with a lot of information but I didn’t feel pressured to get anything additional. He really ...

The man who helped me informed with with a lot of information but I didn’t feel pressured to get anything additional. He really knew what he was talking about and helped me understand more about my car.

MORE

quick, thorough, knowledgeable, not terribly expensive

quick, thorough, knowledgeable, not terribly expensive

MORE

Quick service and friendly staff

Quick service and friendly staff

MORE

I had a nice conversation with the technician who helped me - friendliness goes a long way!

I had a nice conversation with the technician who helped me - friendliness goes a long way!

MORE

Staff is very helpful and Friendly and helped me understand everything that my car needed and explained to me how everything wor ...

Staff is very helpful and Friendly and helped me understand everything that my car needed and explained to me how everything worked.

MORE

Staff was knowledgeable and made recommendations but did not pressure me.

Staff was knowledgeable and made recommendations but did not pressure me.

MORE

Very fast fast, and let me know things about my car and about the maintenance on my car.

Very fast fast, and let me know things about my car and about the maintenance on my car.

MORE

The service team did everything that I expected of them in a very courteous and professional manner.

The service team did everything that I expected of them in a very courteous and professional manner.

MORE

Always have a good service for

Always have a good service for

MORE

Everyone I spoke with, three people in all, were fun, friendly, and utterly competent. The service recommendations carried no p ...

Everyone I spoke with, three people in all, were fun, friendly, and utterly competent. The service recommendations carried no pressure, which I value above all else including the cost in both money and time I invest in this kind of service. The folks I worked with also took the time to simply chat with me which made this feel like a leisurely diversion rather than an errand that needed to be crammed in amongst a list of other errands. If I could count on this level of customer service at even just half of the various retailers and service providers I routinely engage the world would be a happier place.Big mental high-fives to the whole crew who delivered genuinely and memorably superb service despite temps in the 90s in a metro area chock full of entitled creeps who I'm positive dish out abuse on the regular.

MORE

Great service at a reasonable price.

Great service at a reasonable price.

MORE

I was totally satisfied.

I was totally satisfied.

MORE

This was the best auto shop experience I’ve had. Kevin was super nice and knowledgeable and was very patient with all my questio ...

This was the best auto shop experience I’ve had. Kevin was super nice and knowledgeable and was very patient with all my questions.

MORE

Fast, convenient, very friendly and informative.

Fast, convenient, very friendly and informative.

MORE

The staff was amazing. Thoroughly communicated what they were doing and were upbeat and positive. Work was done quickly and ther ...

The staff was amazing. Thoroughly communicated what they were doing and were upbeat and positive. Work was done quickly and there was not pressure to do unecessary things. Really enjoyed the experience which is not normally something I would say about an oil change!

MORE

Attitude, knowledge, my confidence that they weren't pressuring but just trying to keep the car running well

Attitude, knowledge, my confidence that they weren't pressuring but just trying to keep the car running well

MORE

Quick, courteous, efficient service.

Quick, courteous, efficient service.

MORE

some services that were recommended I found out were only recommended based on mileage. I had to ask how they determined the se ...

some services that were recommended I found out were only recommended based on mileage. I had to ask how they determined the service was needed & then found out they were based on mileage alone. Never asked if I take my vehicle elsewhere to have those services done or if I had them done recently.

MORE

They were very curtious and nice.

They were very curtious and nice.

MORE

Aaron was highly knowledgeable, he showed me what to look for when replacing and we made plans on when to replace certain items ...

Aaron was highly knowledgeable, he showed me what to look for when replacing and we made plans on when to replace certain items that could wait until next visit. Highly recommend him!!!

MORE

They didnt ask me get another service besides regular oil change

They didnt ask me get another service besides regular oil change

MORE

Good customer service

Good customer service

MORE

They are always quick courteous and to the point. I am in the military and I appreciate the precision and focus of the crew

They are always quick courteous and to the point. I am in the military and I appreciate the precision and focus of the crew

MORE

Aaron was very knowledgeable and friendly. He did not pressure me into services but gave me lots of information to make my car r ...

Aaron was very knowledgeable and friendly. He did not pressure me into services but gave me lots of information to make my car run the best it can. I’ll definitely be back.

MORE

The staff is very pleasant and knowledgeable.

The staff is very pleasant and knowledgeable.

MORE

Very quick, easy, & convenient service.

Very quick, easy, & convenient service.

MORE

Very quick in resolving my issues , checked and refilled my fluids and recommended further services. Highly satisfied and the st ...

Very quick in resolving my issues , checked and refilled my fluids and recommended further services. Highly satisfied and the staff were very friendly and welcoming. I’m forever sold to valvoline been a customer for over 10 years.

MORE

todo estuve muy bien,me dieron buen trato y recibir la información necesaria relacionado al vehículo, de algunas cosas que tengo ...

todo estuve muy bien,me dieron buen trato y recibir la información necesaria relacionado al vehículo, de algunas cosas que tengo que hacer

MORE

It's very comforting to hear the tech in all the bays roll through a checklist. Service was friendly and fast and I knew exactly ...

It's very comforting to hear the tech in all the bays roll through a checklist. Service was friendly and fast and I knew exactly what I was paying for.

MORE

The assistant manager was very friendly and professional and took the time to explain aspects of my truck that were unfamiliar t ...

The assistant manager was very friendly and professional and took the time to explain aspects of my truck that were unfamiliar to me. I did not feel pressured to buy unnecessary items or services. All in all, it was a timely and enjoyable experience.

MORE

Friendly staff, they know what their doing. I use this location for several years now.

Friendly staff, they know what their doing. I use this location for several years now.

MORE

Bill was fantastic. Above and Beyond.

Bill was fantastic. Above and Beyond.

MORE

Highly recommended to others

Highly recommended to others

MORE

Have been to this Valvoline many times and always feel the representatives are up front and honest when detailing the oil change ...

Have been to this Valvoline many times and always feel the representatives are up front and honest when detailing the oil change process.

MORE

No pressure service.

No pressure service.

MORE

Mike took the time to carefully explain every part of the process as well as additional parts that I should have looked at. He w ...

Mike took the time to carefully explain every part of the process as well as additional parts that I should have looked at. He was very patient and well mannered

MORE

Great service. Attendant was polite and attentive. Really made me trust the service being done. Great guy

Great service. Attendant was polite and attentive. Really made me trust the service being done. Great guy

MORE

Michael, Zachary and Brian did a great job on my car. Michael explained everything to me before anything was done and went throu ...

Michael, Zachary and Brian did a great job on my car. Michael explained everything to me before anything was done and went through the pricing at the end before I paid anything. This was my first time coming to valvoline and I’ll be coming back because of the great service!

MORE

I am a hard person to be highly satisfied

I am a hard person to be highly satisfied

MORE

Everyone was very polite, service was done quickly and tech was very informative about other services with no service pressure.

Everyone was very polite, service was done quickly and tech was very informative about other services with no service pressure.

MORE

Good service

Good service

MORE

Professional and courteous. No major problems with my vehicle reported. Appreciate the gentleman NOT trying to pressure me in to ...

Professional and courteous. No major problems with my vehicle reported. Appreciate the gentleman NOT trying to pressure me in to other services. Did appreciate him mentioning the cabin filter needing replacement.

MORE

It was fast and the technician was very friendly.

It was fast and the technician was very friendly.

MORE

I just love the service I received.

I just love the service I received.

MORE

From the time I pulled up, the staff was friendly and engaging. They answered all of my questions and even extended a teacher di ...

From the time I pulled up, the staff was friendly and engaging. They answered all of my questions and even extended a teacher discount to me (because I asked if they offered one). I was in a bit of a hurry to get on the road that evening and they were very accommodating. It was overall a very nice experience. Thank you!

MORE

I have a difficult F-250 diesel and they did great.

I have a difficult F-250 diesel and they did great.

MORE

Even though there were only 2 bays open, and that this was the first time I ever had to wait outside a bit, it was nice to see t ...

Even though there were only 2 bays open, and that this was the first time I ever had to wait outside a bit, it was nice to see that Austen came out as soon as I pulled up to explain there was a slight delay. As other cars pulled up into the lines, I saw the team (including Bill) go out to meet and greet each as they came in. When I came in and was being helped by Austen, I was trying to not select too many things to do so I could assist getting through quickly to help others behind me. Austen reassured me that when I was in the stall, I was the most important customer and I shouldn't worry about anyone else. So I added a couple more items to my list of tasks to complete while I was there. To sum it up, when things happen which cuts back on support and adds more pressure to the team there, it was nice to see them handle the crowd and make each one of us feel important as we came through. Good Job!

MORE

The manager Tyler was very friendly and courteous, clear for explain the changes what need my suv, I like it. Thank you so much ...

The manager Tyler was very friendly and courteous, clear for explain the changes what need my suv, I like it. Thank you so much.

MORE

Friendly, low pressure communication with technician. Wish prices were lower but other than that, things were great.

Friendly, low pressure communication with technician. Wish prices were lower but other than that, things were great.

MORE

I LOVE this location. Been coming here for years and every time is a pleasant experience. They higher very high quality customer ...

I LOVE this location. Been coming here for years and every time is a pleasant experience. They higher very high quality customer service oriented staff. I am just blown away each time I visit and will never go anywhere else for my oil change. Keep up the good work!!!

MORE

It was quick and the service was done exactly what I wanted to be done. There was no force asking me to fix other parts of my ca ...

It was quick and the service was done exactly what I wanted to be done. There was no force asking me to fix other parts of my car

MORE

The CSR Mike was very knowledgeable and professional in how he explain when the car maintenance should be done and the importanc ...

The CSR Mike was very knowledgeable and professional in how he explain when the car maintenance should be done and the importance of maintaining your car in good condition. The experience was very pleasant didn't take very long.Thank you for providing good customer service!!

MORE

I was greeted by a tech with a smile and enthusiasm ln Then Aaron did a great job of communicating the services offered. He also ...

I was greeted by a tech with a smile and enthusiasm ln Then Aaron did a great job of communicating the services offered. He also made an effort to engage me in small talk while I was being serviced. That’s great customer service.

MORE

Friendlines, professional, and honesty

Friendlines, professional, and honesty

MORE

Very professional and knowledgeable

Very professional and knowledgeable

MORE

Smooth and completed quickly at a far price.

Smooth and completed quickly at a far price.

MORE

The service person knew what he was talking about and was highly professional. Cared

The service person knew what he was talking about and was highly professional. Cared

MORE

Good price. Friendly staffs. Quick service

Good price. Friendly staffs. Quick service

MORE

Mr Tyler went the extra mile to make sure I was good not just with my car but in my life in general. I felt like I was being spo ...

Mr Tyler went the extra mile to make sure I was good not just with my car but in my life in general. I felt like I was being spoken to as an actual person and not another costumer thank you for making sure I had the right oil and tire pressure and more of my fluids that were low! Best shop ever!

MORE

I love this station, the guys are all very bright and knowledgeable and they love Camrys!

I love this station, the guys are all very bright and knowledgeable and they love Camrys!

MORE

Bill was great

Bill was great

MORE

Smooth as could be from the time taken to the diagnosis

Smooth as could be from the time taken to the diagnosis

MORE

Quick and easy!

Quick and easy!

MORE

The service is fast.

The service is fast.

MORE

People are friendly

People are friendly

MORE

I watched as they reviewed all the areas on their terminal. They did not simply mark they did a check, but not actually check an ...

I watched as they reviewed all the areas on their terminal. They did not simply mark they did a check, but not actually check anything. That has happened at Mazda service centers to me before. I like how up front they are about what Valvoline can and cannot do. Not pressure, just the facts.

MORE

Austen was very helpful. He explained everything to me and advised me of what I should plan to have serviced and when it is reco ...

Austen was very helpful. He explained everything to me and advised me of what I should plan to have serviced and when it is recommended for my vehicle. He explained all of the different options and provided a print out with the descriptions and wrote out everything he had told me.

MORE

Bill greeted me right as I pulled in. I needed an oil change and oil filter replaced. Bill thought to check the engine filter an ...

Bill greeted me right as I pulled in. I needed an oil change and oil filter replaced. Bill thought to check the engine filter and it was gross. He replaced that and checked my tires. I usually go to the dealer for service, but then I found out this shop reported to Carfax and it had good reviews. Then, I whipped out a coupon and Bill did me one better! He gave me the Carfax employee discount. That's not something my HR department told me about! I was out in 20 minutes on my way home after a busy day at Carfax! You can really tell the difference with a fresh oil change in my car! It was a pleasant ride home! Good pricing too for full synthetic oil!

MORE

The service tech brought to my attention that my oil was extremely clean and seemed newly changed. I told him he was correct, bu ...

The service tech brought to my attention that my oil was extremely clean and seemed newly changed. I told him he was correct, but that my oil had been contaminated with gasoline from a recent fuel injector leak. I told him to change the oil using your synthetic oil. He was honest and earned my trust. I will tell all my friends about this location and service. It was very refreshing and much appreciated. Thank you again.

MORE

They know what they are doing, and they are very friendly

They know what they are doing, and they are very friendly

MORE

I trust the ppl who work there.

I trust the ppl who work there.

MORE

The employees were polite, professional and knowledgeable. They explained what they were doing and it could not have been a more ...

The employees were polite, professional and knowledgeable. They explained what they were doing and it could not have been a more pleasant or efficient visit.

MORE

The assistant manager Andrew is amazing!

The assistant manager Andrew is amazing!

MORE

Great staff, friendly. Did a fabulous job!

Great staff, friendly. Did a fabulous job!

MORE

Polite and professional staff.

Polite and professional staff.

MORE

So many questions about the last time I did various services performed. I was even asked, “where did you have that done?” It ...

So many questions about the last time I did various services performed. I was even asked, “where did you have that done?” It was intrusive.

MORE

The team was friendly and thoroughly explained everything.

The team was friendly and thoroughly explained everything.

MORE

Staff is always helpful and accommodating. I never feel pressure to purchase extra products and services and feel like the recom ...

Staff is always helpful and accommodating. I never feel pressure to purchase extra products and services and feel like the recommendations are offered to help me not just as an up sell.

MORE

Clear communication of services provided

Clear communication of services provided

MORE

I was satisfied with the service and the people who worked at the location I was at! Unfortunately I did have to wait a while, w ...

I was satisfied with the service and the people who worked at the location I was at! Unfortunately I did have to wait a while, which is my only complaint!

MORE

Very polite and professional staff.

Very polite and professional staff.

MORE

Michael was a rockstar. He made the entire experience very enjoyable. He and the manager were very helpful and informative whe ...

Michael was a rockstar. He made the entire experience very enjoyable. He and the manager were very helpful and informative when discussing the services and recommendations for my vehicle. I would highly recommend them to family and friends.

MORE

I've never been to a Valvoline and was looking for a quick oil change before I got on the road for a long trip. The staff was SU ...

I've never been to a Valvoline and was looking for a quick oil change before I got on the road for a long trip. The staff was SUPER friendly and knowledgeable. They did some checks on things such as lights and air filters. I have never had such a great experience. The staff offered me all types of maintenance my car may have needed in case I wanted it this time, or so I knew for the future. This was so helpful because I had never thought about all the work I may have needed. I will definetly be likely to go to a Valvoline in my home town. Great work!

MORE

Great service! Awesome communication between staff, as well with customers.

Great service! Awesome communication between staff, as well with customers.

MORE

I was taken care of very shortly upon my arrival and the staff was very friendly and quick at identifying the issues with my car ...

I was taken care of very shortly upon my arrival and the staff was very friendly and quick at identifying the issues with my car and offering pricing without pressuring me to do more.

MORE

Service was quick, did not have to exit the vehicle and the technician communicated well.

Service was quick, did not have to exit the vehicle and the technician communicated well.

MORE

Came in with a flat tire. Staff lead by Bill were very friendly and pleasant. Handled the matter quickly and got me on my way. ...

Came in with a flat tire. Staff lead by Bill were very friendly and pleasant. Handled the matter quickly and got me on my way. No wait and would highly recommend to others.

MORE

Outstanding service by the people and products

Outstanding service by the people and products

MORE

I was in a time crunch but I knew I needed a lot of work done in my 8 year old vehicle. They were able to get a lot of maintenan ...

I was in a time crunch but I knew I needed a lot of work done in my 8 year old vehicle. They were able to get a lot of maintenance done in a short amount of time and I was able to make it to where I needed to be in time. My car runs sooo much better now.

MORE

Your staff at the Centreville location has been the only place my oil has been changed since purchasing the vehicle. It has almo ...

Your staff at the Centreville location has been the only place my oil has been changed since purchasing the vehicle. It has almost 140,000 miles on it and I am going to keep it until 200,000 to 250,000 miles. I normally change the oil myself but so far it has been more convenient to have Valvoline Instant Oil Change do this. With a coupon it is almost the same price. I now live in Conway SC and there is no Valvoline Instant Oil Change near me.

MORE

Friendly staff. Great work. Could have been faster (about an hour trip), but overall very satisfied.

Friendly staff. Great work. Could have been faster (about an hour trip), but overall very satisfied.

MORE

Tyler runs a very tight and efficient shop. I appreciate their guidance and their expertise when it comes to taking care of my ...

Tyler runs a very tight and efficient shop. I appreciate their guidanc