RECENT REVIEWS
Collin P.
5/13/2026
5.0 out of 5.0
Expensive but you’re paying for convenience. I called the phone number and spoke to an operator and she sent me a $25 coupon, As a matter of fact, she offered it. I didn’t even have to ask so I think they understand. It’s kind of highly priced and there’s always coupons. Overall, it was less than 15 minutes, and the two guys that helped me were very knowledgeable and polite Still wish it was about $15 less and I’d be coming back here for oil change. I probably still will.
Valvoline Instant Oil Change
Thanks for trusting our crew in Henrico! We appreciate your 5 stars and want to remind you—come back anytime for complimentary fluid top-offs, light checks, or tire pressure adjustments.
Chris M.
5/9/2026
5.0 out of 5.0
Valvoline Instant Oil Change
We appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Henrico. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!
Richmond R.
5/9/2026
1.0 out of 5.0
Recently my daughter had her oil changed at the Tuckahoe Valvoline. When she came to visit I noticed oil in the driveway and the car was idling horribly. I immediately had her take the car to the local service station. I was shocked at the diagnosis! The oil drain plug was screwed on so tight that it cracked and the oil filter was crossed threaded and bent causing a leak! Hopefully we caught it in time but who knows what damage is done. So far its cost us an additional over $200 to fix the problems and another oil change. Also since the oil change, her hood latch appears to be damaged she told me that the technician yanked so hard on the hood without disengaging the latch that it appears to be bent. My daughter saw this and brought it up to the manager who said yanking on the hood would not damage the latch! Really???. I am reaching out to the manager today and to Valvoline Corporate but we are extremely disappointed in the quality of service we have experienced from an established company. Lets see what response we get for this disservice!
Valvoline Instant Oil Change
Thank you for reaching out. We understand being frustrated when a member of your family or a friend has issues during service, and we thank you for taking the time to share this feedback. We would like to speak with your daughter, and we encourage her to reach out to our Customer Care team at 800-327-8242, so we can start a proper investigation.
