Virginia Beach

Good prices and excellent services

I went to the one on Virginia Beach Blvd. there was an extremely long wait in the middle of the week at like 3 PM. I had an employer approach me in a couple cars behind me saying that he smelled gas. And then walked away. Then I had to ask another employee was it my car that smelled like gas. He said no someone has leaked gas on the concrete before and we were smelling gas earlier. Then I had to sit there anxious because were they lying was it my car ? was it the giant truck behind me? I get inside the garage. They did good work, checking my lights, brakes, etc. Instead of them, starting the oil change right away one of the staff members runs off to get an air filter. Doesn’t even ask me if I want an air filter replacement. Then they finally start the oil change, Mind you I’ve already been waiting for almost an hour in line with only two cars ahead of me. They show me almost a completely new air filter(mine). I told him I already know how to replace an air filter. My wipers are fine. Mind you my car is almost brand new I just bought it. Then they tell me that my oil was filled too much and that’s very bad. I told them it must’ve been the last person that did the oil change. I’ve never put oil in the vehicle. He must’ve picked up that I was annoyed So he starts talking about some song playing. They finally finished the oil. One positive thing is that he did ask if I have a coupon. I paid and left. I wouldn’t recommend going to this place in the afternoon. Also, they clearly are trying to make a sale beyond the oil change. I have to take multiple cars here and I used to love it but now I may go to a different location or go at a different time because having my car sit idle for an hour and five minutes is crazy and horrible for your engine.