Nob Hill

Awesome customer service.

Awesome customer service.

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Ethan was very friendly and communicated well. Other gentleman who worked there in excess of 15 years readily changed my cabin a ...

Ethan was very friendly and communicated well. Other gentleman who worked there in excess of 15 years readily changed my cabin air filter with little difficulty. All around great bunch of guys.

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THE STAFF IS VERY FRIENDLY AND DIDN'T PRESSURE ME INTO SOMETHING I DIDN'T NEED. I HAVE A CAR THAT IS ONLY 1 YEAR OLD AND SOME PL ...

THE STAFF IS VERY FRIENDLY AND DIDN'T PRESSURE ME INTO SOMETHING I DIDN'T NEED. I HAVE A CAR THAT IS ONLY 1 YEAR OLD AND SOME PLACES TRIED TO GET ME TO GET A VERY EXPENSIVE OIL CHANGE THAT WAS FOR MUCH OLDER VEHICLES...NO TRICKS AT VALVOLINE! I NEEDED A NEW AIR FILTER, THEY TOOK IT OUT AND SHOWED ME AND GAVE ME THE OPTION. PLUS THEY EXPLAINED WHAT IT WAS FOR, VERY HELPFUL. I TRUST THEY GUYS AT VALVOLINE TO TREAT MY CAR AND MY BANK ACCOUNT RIGHT! :)

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fast, courteous service.

fast, courteous service.

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Such great service and friendly staff

Such great service and friendly staff

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No pricing was discussed.No recommendation for transmission service was suggested.

No pricing was discussed.No recommendation for transmission service was suggested.

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They were ready when I pulled in and completed the job quickly.

They were ready when I pulled in and completed the job quickly.

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Nothing out of the ordinary. I was definitely satisfied and will continue to go back.

Nothing out of the ordinary. I was definitely satisfied and will continue to go back.

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They always treat me good. I alway take my vehicles to valvoline for oil changes.

They always treat me good. I alway take my vehicles to valvoline for oil changes.

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Fast, courteous, well coordinated team. It was a joy. I found that there was strong consistency of the quality of service betw ...

Fast, courteous, well coordinated team. It was a joy. I found that there was strong consistency of the quality of service between the Portland and Yakima locations....a true sign of a good company.

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I liked how they presented the recommendations.

I liked how they presented the recommendations.

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Very happy. Everything was as it should be.

Very happy. Everything was as it should be.

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Had a prob with my car, they informed me and gave me good advice.

Had a prob with my car, they informed me and gave me good advice.

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I believe I got there at a shift change but the transition & customer service was outstanding & seamless

I believe I got there at a shift change but the transition & customer service was outstanding & seamless

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I was there 10 minutes and out yay

I was there 10 minutes and out yay

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All staff were amazing. Ethan in particular has a bright future, very descriptive and honest in what was needed for my Dodge Ram ...

All staff were amazing. Ethan in particular has a bright future, very descriptive and honest in what was needed for my Dodge Ram 1500. When I say service with a smile, that’s an understatement. I couldn’t ask for a better experience. Thanks to the whole team!!

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The CAR Phillip was very helpful and professional. It was encouraging to see that every person who worked on my car worked as a ...

The CAR Phillip was very helpful and professional. It was encouraging to see that every person who worked on my car worked as a team.

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Prompt service, friendly professional staff, they explain what if anything extra is needed. No pressure to accept additional ser ...

Prompt service, friendly professional staff, they explain what if anything extra is needed. No pressure to accept additional service.

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My savings was better last time.

My savings was better last time.

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the service guys were friendly, quick, asked me about services I want and what is recommended for my car

the service guys were friendly, quick, asked me about services I want and what is recommended for my car

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The cost seems much too high. Next time I will visit the people who work on my car for an oil change and recommendarions.

The cost seems much too high. Next time I will visit the people who work on my car for an oil change and recommendarions.

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I am not sure why the printout says things like "Battery OK" When they did not even test it.

I am not sure why the printout says things like "Battery OK" When they did not even test it.

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The cost has gone up alot.

The cost has gone up alot.

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Great service & friendly employees.

Great service & friendly employees.

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team was efficient and prompt . professional

team was efficient and prompt . professional

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You were able to do a couple of checks before we headed out of town. I made me feel better.

You were able to do a couple of checks before we headed out of town. I made me feel better.

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All of the service technicians were friendly & knowledgeable.

All of the service technicians were friendly & knowledgeable.

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I thought 110$ For an oil change & 2 new air filters seemed high. And that was with a 20$ coupon

I thought 110$ For an oil change & 2 new air filters seemed high. And that was with a 20$ coupon

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I love the over all energy from the staff. Nothing but happy workers. I especially appreciated the guy that greeted me and talke ...

I love the over all energy from the staff. Nothing but happy workers. I especially appreciated the guy that greeted me and talked me through the oil changing process, Ethan. He was extremely knowledgeable and had a welcoming face and attitude. Nob hill valvoline is lucky to have him.

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Everyone was very friendly and let me know all of my options while making sure I understood everything that was going on. :)

Everyone was very friendly and let me know all of my options while making sure I understood everything that was going on. :)

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Customer service was amazing

Customer service was amazing

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Every employee greeted us with a smile or kind word. We watched employees do the same to other customers including wiping down ...

Every employee greeted us with a smile or kind word. We watched employees do the same to other customers including wiping down front hood for fingerprints. The hustle as epic and their moods influenced ours. A happy place!

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service is as good as it gets no improvement is needed

service is as good as it gets no improvement is needed

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Waited too long to get serviced. But once inside ,Steve did a great job

Waited too long to get serviced. But once inside ,Steve did a great job

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I have never had anyone check my engine over for safety, like your guys did I was very impressed.

I have never had anyone check my engine over for safety, like your guys did I was very impressed.

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The prices seem to be a little too high.

The prices seem to be a little too high.

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everything has to be perfect for a highly satisfied rating from me

everything has to be perfect for a highly satisfied rating from me

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I liked the way they had other people double each others work

I liked the way they had other people double each others work

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All of the service team was friendly, knowledgable, and made me feel welcomed.

All of the service team was friendly, knowledgable, and made me feel welcomed.

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They seemed to do the job right and about as quickly as possible since the transmission fluid exchanger only goes so fast.

They seemed to do the job right and about as quickly as possible since the transmission fluid exchanger only goes so fast.

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Everything went fast and smoothly.

Everything went fast and smoothly.

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Everything went smoothly and I don't believe the oil pan plug was cross threaded this time..... I guess we'll see! LoL

Everything went smoothly and I don't believe the oil pan plug was cross threaded this time..... I guess we'll see! LoL

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Great service. The staff were very nice. They got me in and out.

Great service. The staff were very nice. They got me in and out.

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Well I'm satisfied because the personal was professional at work, they did a good job.

Well I'm satisfied because the personal was professional at work, they did a good job.

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Great customer service and excellent service very polite and courteous

Great customer service and excellent service very polite and courteous

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Just thought everything was average.

Just thought everything was average.

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It was a quick friendly visit. I had a coupon so I thought it would be a lot cheaper than it was. I had no idea what it was goi ...

It was a quick friendly visit. I had a coupon so I thought it would be a lot cheaper than it was. I had no idea what it was going to cost and I was surprised when he told me the price!!

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Sam was great got me in explained things explained things very well. quick and friendly service.

Sam was great got me in explained things explained things very well. quick and friendly service.

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The assistant manger Sam was very good at what he does. All staff were polite and professional. People like Sam make me want to ...

The assistant manger Sam was very good at what he does. All staff were polite and professional. People like Sam make me want to always come back to do with your company . I am a business owner myself and I appreciate a good business.

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Young gentleman Ethan was EXTREMELY helpfull and pleasantly professional. Kept good communication if services on point all with ...

Young gentleman Ethan was EXTREMELY helpfull and pleasantly professional. Kept good communication if services on point all with a smile..it goes a long way. Thank you

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good price

good price

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They were all very courteous and professional.

They were all very courteous and professional.

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Brandon was respectful and great customer service he changed explained everything to my understanding & very polite

Brandon was respectful and great customer service he changed explained everything to my understanding & very polite

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The thorough checks and topping of fluids.

The thorough checks and topping of fluids.

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To change the Transmission fluid on my Lexus RX 350 took way too long!

To change the Transmission fluid on my Lexus RX 350 took way too long!

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I received excellent service and totally satisfied with the service! The employees were attentive and I enjoyed their knowledg ...

I received excellent service and totally satisfied with the service! The employees were attentive and I enjoyed their knowledge and expertise. I enjoyed their service and will return for my next oil change. On a scale of 1-10 I'd give them a 15!!! I AM VERY SATISFIED!!

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Pleasant, competent staff, excellent value with coupon.

Pleasant, competent staff, excellent value with coupon.

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The folks were knowledgeable, courteous, and certainly friendly. They responded to my questions and "dumbed down" the issues so ...

The folks were knowledgeable, courteous, and certainly friendly. They responded to my questions and "dumbed down" the issues so that I could easily understand them.

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GREAT SERVICE MY ONLY PROBLEM IS YOU NO LONG CARRY THE BULBS FOR MY CAR.

GREAT SERVICE MY ONLY PROBLEM IS YOU NO LONG CARRY THE BULBS FOR MY CAR.

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Great service Pedro and team

Great service Pedro and team

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The staff were very friendly and knowledgeable. It was a great first time experince.

The staff were very friendly and knowledgeable. It was a great first time experince.

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Very friendly and quick.

Very friendly and quick.

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It was a nice 40 degree Saturday afternoon. Everyone must of had a oil change on mind. But the brief wait time was fine, since I ...

It was a nice 40 degree Saturday afternoon. Everyone must of had a oil change on mind. But the brief wait time was fine, since I never wait. Thank you for my oil change and friendly service. Shout out to manager Phillip for telling his employees” Good job, keep up the good work”. Nice to hear and see in front of customers!

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I have lived here for several years and have always used this company. First it was Oil Can Henry's and now it is Valvoline, I ...

I have lived here for several years and have always used this company. First it was Oil Can Henry's and now it is Valvoline, I have always received great service here. They are great about checking all my lights front and back, the tire pressure, and they use to wash the front wind shield ( but they quit doing that a long time ago). My front right headlight was out and needed changing, they always have what I need in stock and are happy to help. When it was time to go I turned on my headlights and the one that was replaced did not come on, so I was asked to release the hood so he could check on it. He got it working and it has come on everytime sense. I know I can always stop in to have my fluid levels checked and if I have any questions. Thanks so much!

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Feel taken of

Feel taken of

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Was treated very kindly and respectfully.

Was treated very kindly and respectfully.

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I've never had my oil changed anywhere but at my mechanics shop where I have to leave my car all day. I was nervous but the emp ...

I've never had my oil changed anywhere but at my mechanics shop where I have to leave my car all day. I was nervous but the employees guided me through the whole thing wonderfully. It calmed any anxiety I have about doing this again.

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I do miss when my windshield was cleaned and back window use to be cleaned.

I do miss when my windshield was cleaned and back window use to be cleaned.

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I needed to change the oil in my truck before a business trip on the next day of over 600 miles. I arrived twenty minutes befor ...

I needed to change the oil in my truck before a business trip on the next day of over 600 miles. I arrived twenty minutes before the store's designated close time, no other customers were there. The local crew, under the supervision of Pedro, stopped their clean up process, took care of my needs, suggested other services recommended for my vehicle and even replaced a brake light. (Although, I thought $11.99 was a bit extreme for one light bulb. I understand if this included the labor, but once it was apart, the second bulb was also burnt out and the charge for the second bulb was also $11.99.)

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Very friendly staff look like they like doing there job very good atmosphere very likely to refer to all friends and family.coul ...

Very friendly staff look like they like doing there job very good atmosphere very likely to refer to all friends and family.couldnt have been a better experience

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Tech's were courteous and efficient, explained what they were going to do, brought up and displayed my info history on my vehicl ...

Tech's were courteous and efficient, explained what they were going to do, brought up and displayed my info history on my vehicle with me. Showed me dipstick and reviewed tire pressures with me. Pleasant experience, quick in and out!

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They get your service done in a very friendly and fast manner

They get your service done in a very friendly and fast manner

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Always fast with the service

Always fast with the service

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You asked as a result of the visit do I trust Valvoline more or less. I trust them the same as the first time I went. They're ...

You asked as a result of the visit do I trust Valvoline more or less. I trust them the same as the first time I went. They're awesome!

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I got there really worried about the weather conditions it was outside but they pull me in really fast , asked nicely what I nee ...

I got there really worried about the weather conditions it was outside but they pull me in really fast , asked nicely what I needed . We’re really understanding and nice . The change was done fast . They let me know about stuff my car needed , how much it costed and let me know I can always go back .

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Along with the upcharge for additional oil that wasn't explained until the work was done. They didn't set the tire pressure prop ...

Along with the upcharge for additional oil that wasn't explained until the work was done. They didn't set the tire pressure properly until I told them again. My coolant wasn't topped off. The next day my fuel filter is supposedly bad. Before the service my fuel filter had approximately 80% life left. The next morning after service my fuel filter says 0% life left. Then one more day later my def is showing a problem too.

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From the time we arrived the staff was very friendly, very thorough, and very knowledgeable.We were happy that there was no wait ...

From the time we arrived the staff was very friendly, very thorough, and very knowledgeable.We were happy that there was no wait time and we were on our way sooner than what we thought.We also liked that you have a bilingual staff. Very good service and very pleased

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Great service & excellent employees!

Great service & excellent employees!

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I take my 1985 Country Squire Wagon there. My wife and I both have electric cars and this is the "pass" rig that has the only re ...

I take my 1985 Country Squire Wagon there. My wife and I both have electric cars and this is the "pass" rig that has the only responsibility of just going over Snoqualmie Pass. It has a dual oil plug oil pan and approx. 22 zerk fittings underneath that you guy's take care off for me. That along makes the service exemplary.Thank youJoseph and Tina Criste

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Quick fast good service all my questions were answered and services requirements were met

Quick fast good service all my questions were answered and services requirements were met

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Staff was friendly

Staff was friendly

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Workers were kind, friendly, and were consistently making sure work and services were being provided. The trainee was respectful ...

Workers were kind, friendly, and were consistently making sure work and services were being provided. The trainee was respectful and did his job very well. Overall, a simple and pleasant experience

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They I formed me about an issue I had with my car before any work done on it found my issue and fixed it !

They I formed me about an issue I had with my car before any work done on it found my issue and fixed it !

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Quick and expert service. They spotted that my skid plate was ready to fall off.This could have been dangerous. They removed t ...

Quick and expert service. They spotted that my skid plate was ready to fall off.This could have been dangerous. They removed the skid plate and sent me tothe Nissan dealer for bolts.

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You have a lot of guys running back and forth doing this and that, and at times they aren't sure what has or hasn't been done. S ...

You have a lot of guys running back and forth doing this and that, and at times they aren't sure what has or hasn't been done. So there seems to be a bit of confusion. This is not an assembly line operation where guy A does this, then guy B does that. It could be better organized. I'm too old to be crawling under my vehicles to change oil, so I leave it to you guys.

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Quick easy and staff knows wht they are doing

Quick easy and staff knows wht they are doing

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Everyone was very kind, prompt, and efficient. They did not pressure me to get any additional services done other than what was ...

Everyone was very kind, prompt, and efficient. They did not pressure me to get any additional services done other than what was needed.THANK YOU!

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I can get my car serviced on my schedule and don’t have to leave at the dealer all day, very convenient.

I can get my car serviced on my schedule and don’t have to leave at the dealer all day, very convenient.

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My wife and I have been bringing our cars in to you for 10 plus years and have been satisfied every single time. We recommend yo ...

My wife and I have been bringing our cars in to you for 10 plus years and have been satisfied every single time. We recommend your establishment to everyone we know!! Thank you

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Steven has awesome customer service! His smile and how friendly he was made me feel well taken care of. He answered all my quest ...

Steven has awesome customer service! His smile and how friendly he was made me feel well taken care of. He answered all my questions I had for him. He is very professional and does his job well! Great job steven!

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The employees were friendly and well educated on everything. The service was great and I will continue to do my service with val ...

The employees were friendly and well educated on everything. The service was great and I will continue to do my service with valvoline.

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Comprehensive service check, Quick n Our service, reasonable price.

Comprehensive service check, Quick n Our service, reasonable price.

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They told me what need to be changed They were honest about everything

They told me what need to be changed They were honest about everything

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It was a busy night so it took about 30 minutes for the whole oil change with bare minimum of services and the explanation of th ...

It was a busy night so it took about 30 minutes for the whole oil change with bare minimum of services and the explanation of the change oil reset and future needs of the car was rushed. I also was not fond of the very slow frame per minute rate of the cameras places underneath and on the hood of the car, though it is a nice feature to have at a facility.

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Quick and great value.

Quick and great value.

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There was a new person training that just needs more experience. He closed my hood and walked away, i almost left before the man ...

There was a new person training that just needs more experience. He closed my hood and walked away, i almost left before the manager noticed he hadn’t put the cover back on my engine. I had to tell him how to latch the hood on my 2012 Jeep Wrangler. Somehow they tripped my check engine light. They fixed it, but that’s neve happened before

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There the best

There the best

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I have been pleased coming there for almost 2 yearsand that’s why I will continue to come in

I have been pleased coming there for almost 2 yearsand that’s why I will continue to come in

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Everyone that helped me out made me feel welcomed and made sure I understood my oil levels made sure I knew what I need to look ...

Everyone that helped me out made me feel welcomed and made sure I understood my oil levels made sure I knew what I need to look out fore before my next oil change.

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The service was quick and the staff was professional and friendly! And thank you for saying MERRY CHRISTMAS!!!!!!!

The service was quick and the staff was professional and friendly! And thank you for saying MERRY CHRISTMAS!!!!!!!

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Only had my fluids topped off and they workers were fast an courteous

Only had my fluids topped off and they workers were fast an courteous

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There all badass workers and they do it right I trust them with my baby my truck lol and all my cars and will be back jst becaus ...

There all badass workers and they do it right I trust them with my baby my truck lol and all my cars and will be back jst because of there service and customer service always feel comfortable when I'm there keep it up they deserve a raise

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quick service. met all my expectations.

quick service. met all my expectations.

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The gentleman working were respectful.

The gentleman working were respectful.

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It is a total rip-off.

It is a total rip-off.

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That Tyler Davis is the best, I will be back.

That Tyler Davis is the best, I will be back.

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Good guys. I enjoyed their focus and knowledge. I needed a cabin filter. The parts store did not have a driver so the manager ...

Good guys. I enjoyed their focus and knowledge. I needed a cabin filter. The parts store did not have a driver so the manager of your store went and picked up my part. Good job.

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I like being able to sit inside my vehicle as the service is performed and watch the mechanics work.

I like being able to sit inside my vehicle as the service is performed and watch the mechanics work.

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Every gentlemen working their was very respectful, polite, and professional. They all had great customer service and worked very ...

Every gentlemen working their was very respectful, polite, and professional. They all had great customer service and worked very fast and hard.

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All staff were very friendly and fast.

All staff were very friendly and fast.

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The staff was friendly, knowledgeable and helpful

The staff was friendly, knowledgeable and helpful

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the attendants were very helpful went out of there way to help us. anthony was amazing!

the attendants were very helpful went out of there way to help us. anthony was amazing!

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Customer service was excellent.

Customer service was excellent.

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When calling out for lights to check if operational, there was so much noise in the bays that I couldn't distinguish - too many ...

When calling out for lights to check if operational, there was so much noise in the bays that I couldn't distinguish - too many voices calling out over one another.

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Need better coupons I think prices a little to high

Need better coupons I think prices a little to high

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The staff was very friendly. Not pushy. They were joking with each other which kept the atmosphere very energetic. Morale seem ...

The staff was very friendly. Not pushy. They were joking with each other which kept the atmosphere very energetic. Morale seems high enough made me feel like they cared about their job.

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Quick, efficient, knowledgeable, polite and thorough service. Saves me time. I can see what the tech is doing underneath. And I ...

Quick, efficient, knowledgeable, polite and thorough service. Saves me time. I can see what the tech is doing underneath. And I don’t have to get dirty and wonder if I did everything right! I don’t have to get rid of the used oil!

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This is my second visit, I do not know much about cars hardly anything. I love that at valvoline i can show up and they take car ...

This is my second visit, I do not know much about cars hardly anything. I love that at valvoline i can show up and they take care of me, literately. I was really satisfied with my visit and i plan to continue going to valvoline for all my cars needs.

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No wait time, friendly, efficient service, keep me informed of what they're doing and why.

No wait time, friendly, efficient service, keep me informed of what they're doing and why.

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Courtesy of the staff.

Courtesy of the staff.

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They were kind and helpful.

They were kind and helpful.

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Consistent, been going to them even before they were oil can henry. discounts and coupons help hehehheheh! they know us and the ...

Consistent, been going to them even before they were oil can henry. discounts and coupons help hehehheheh! they know us and the our cars...

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I was satisfied with the service.

I was satisfied with the service.

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Professional staff. Very fast service and welcoming. Will definitely be back again.

Professional staff. Very fast service and welcoming. Will definitely be back again.

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Advertising says you will match a competitor coupon but thats wasn’t true when I tried using a coupon.

Advertising says you will match a competitor coupon but thats wasn’t true when I tried using a coupon.

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Quick reliable service

Quick reliable service

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quick in; quick out check of systems

quick in; quick out check of systems

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The staff was friendly and professional. I got in and out in a very quick time. I alternate between your two locations in Yaki ...

The staff was friendly and professional. I got in and out in a very quick time. I alternate between your two locations in Yakima and will be back.

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Great fast service

Great fast service

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Very satisfied and will recommend my family

Very satisfied and will recommend my family

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They are always so helpful!

They are always so helpful!

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Pleasant atmosphere and very knowledgeable. Love the coupons, you just can't beat $19.95.

Pleasant atmosphere and very knowledgeable. Love the coupons, you just can't beat $19.95.

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It was quick, friendly service

It was quick, friendly service

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Great communication with the serviceRep and crew regarding all aspects of the service procedure

Great communication with the serviceRep and crew regarding all aspects of the service procedure

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jnformative courtious friendly

jnformative courtious friendly

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I dont expect much when dealing with Valvoline but it would be nice to at least be treated with some acknowledgment that I chose ...

I dont expect much when dealing with Valvoline but it would be nice to at least be treated with some acknowledgment that I chose Valvoline. Service was not done to my satisfaction because I now have a leak under my automobile that was not there before.I sure do miss Oil Can Henry's

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The guys are always so friendly and informative. I never feel pushed to buy any extras. They explain everything that they are do ...

The guys are always so friendly and informative. I never feel pushed to buy any extras. They explain everything that they are doing. Quick and easy.

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I LIKE EVERYTHING ON MY VISIT.

I LIKE EVERYTHING ON MY VISIT.

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the prices are escalating each time I go in. also I am inundated with coupons and the discounts are small. I would be happy if ...

the prices are escalating each time I go in. also I am inundated with coupons and the discounts are small. I would be happy if I didn't have to pay as much.

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I always use them for my oil change. They are dependable and courteous.

I always use them for my oil change. They are dependable and courteous.

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The crew was very friendly and extremely helpful, they always do a great job.

The crew was very friendly and extremely helpful, they always do a great job.

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Three man at the computer did not seem interested in us as the customer. He never smiled and even yelled at the employee working ...

Three man at the computer did not seem interested in us as the customer. He never smiled and even yelled at the employee working on my car.

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Excellent customer service! Friendly staff! Definitely coming back for future service.

Excellent customer service! Friendly staff! Definitely coming back for future service.

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Always courteous and efficient

Always courteous and efficient

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Quick and not pricey

Quick and not pricey

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The wait to get service done. But it was on a Saturday. Saturdays are busy. Understandable

The wait to get service done. But it was on a Saturday. Saturdays are busy. Understandable

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It was quick..easy acsess and everyone is very nice.

It was quick..easy acsess and everyone is very nice.

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Fast, check everything, then after there done.they double check

Fast, check everything, then after there done.they double check

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No reason

No reason

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I was waited on immediately and all of the staff were cordial to me. Thank you.

I was waited on immediately and all of the staff were cordial to me. Thank you.

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Friendly and quick service.

Friendly and quick service.

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Very fast and friendly and also good price. They went beyond by even checking tire pressure and lights

Very fast and friendly and also good price. They went beyond by even checking tire pressure and lights

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The crew was very friendly and they checked the vehicle and explained every step they took when working in my minivan.

The crew was very friendly and they checked the vehicle and explained every step they took when working in my minivan.

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No waiting and the staff was very friendly

No waiting and the staff was very friendly

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Fast and friendly. Thanks Rick Urlacher

Fast and friendly. Thanks Rick Urlacher

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Good service and very friendly.

Good service and very friendly.

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Price, and reliability. Speed is usually great but it was busy

Price, and reliability. Speed is usually great but it was busy

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The staff was friendly and the service was fast.

The staff was friendly and the service was fast.

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I waited over the service bay while they all seemed to confer on a returning customers problem. I figure that's cool because may ...

I waited over the service bay while they all seemed to confer on a returning customers problem. I figure that's cool because maybe that returning customer could have been me or my wife and I saw how important his problem was to those that worked there.

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I was going to go to another place but there servicemen were rude so I pulled into this station. I then forgot my credit card. T ...

I was going to go to another place but there servicemen were rude so I pulled into this station. I then forgot my credit card. The gentleman was very nice about the situation and told me to come back and the time they closed. I was not able to go back that evening because I had another task that ran later than expected. i went back a few days later and the gentleman were very nice. I did get in really quickly and done without incident.

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service was good as usual, been there before 4 times and that was my 5th time, always good service.

service was good as usual, been there before 4 times and that was my 5th time, always good service.

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I spent too much for replacing my ac filter when I could have bought it for less at a store

I spent too much for replacing my ac filter when I could have bought it for less at a store

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The staff explained to me in detail what my car needed and I wasn’t pressured into buying things I didn’t need.

The staff explained to me in detail what my car needed and I wasn’t pressured into buying things I didn’t need.

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Started out like a sales pitch did not want to hear it i no you make more on parts but was only interested in a oil change

Started out like a sales pitch did not want to hear it i no you make more on parts but was only interested in a oil change

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Drive in, quick service and on the road knowing the oil change was done properly.

Drive in, quick service and on the road knowing the oil change was done properly.

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Cuz it's quick easy and always very friendly

Cuz it's quick easy and always very friendly

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Friendly staff who communicate clearly. Services completed efficiently & timely

Friendly staff who communicate clearly. Services completed efficiently & timely

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Good service, good advice and good price.

Good service, good advice and good price.

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It’s my first time I will come back to have a better view but am satisfied

It’s my first time I will come back to have a better view but am satisfied

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The experience was great. We enjoyed the staff and the visit was painless.

The experience was great. We enjoyed the staff and the visit was painless.

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I did not have to wait to get into the stall and customer service was excellent. I do not feel pressured to buy extra services. ...

I did not have to wait to get into the stall and customer service was excellent. I do not feel pressured to buy extra services. I was treated with respect and They did a great job.

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everything was fine...no worries , no muss no fuss....very clean place...

everything was fine...no worries , no muss no fuss....very clean place...

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Great service and friendly staff

Great service and friendly staff

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Always friendly service, usually in a timely manner and I never feel pressured to get any other work done. If I need something t ...

Always friendly service, usually in a timely manner and I never feel pressured to get any other work done. If I need something they can’t do or have there they tell me what I need and where I could go.

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The service was great and the employees were very knowledgeable. Made great effort to inform me of problems with my truck withou ...

The service was great and the employees were very knowledgeable. Made great effort to inform me of problems with my truck without pressuring me into buying more than I needed. They also make great connection with their customers and I go there with all my personal vechiles and work vehicles

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Been going to same place for years trust the work and hours are very convenient to me. Will continue to go there.

Been going to same place for years trust the work and hours are very convenient to me. Will continue to go there.

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I did not get a sense of pride from the staff like i had from the previous owners staff. This crew was just going through the ...

I did not get a sense of pride from the staff like i had from the previous owners staff. This crew was just going through the motions.

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Easy and herd all the team work.

Easy and herd all the team work.

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Everyone was extremely nice and professional. I was especially well taken care of by Tyler.

Everyone was extremely nice and professional. I was especially well taken care of by Tyler.

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There was just no problem with anything. I have gone there since the place was built under another name. It is still great under ...

There was just no problem with anything. I have gone there since the place was built under another name. It is still great under the valvoline name. I have three vehicles so they know I will be back soon.

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Quick, friendly.

Quick, friendly.

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Service was rapid and complete

Service was rapid and complete

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Staff and safety and tech that shows me what’s happening under the car.

Staff and safety and tech that shows me what’s happening under the car.

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I trust them with doing maintenance on my vehicle and cause i like my car runnin smooth

I trust them with doing maintenance on my vehicle and cause i like my car runnin smooth

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They were fast, knowledgeable and communicated very well what exactly they were doing.

They were fast, knowledgeable and communicated very well what exactly they were doing.

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Friendly. Highly professional personnel. No pressure to buy other products.

Friendly. Highly professional personnel. No pressure to buy other products.

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Deep explanation of a possible issue with the car

Deep explanation of a possible issue with the car

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I just appreciate the quickness and in and out model.

I just appreciate the quickness and in and out model.

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Fast and friendly service.. I feel good about watching the service be done

Fast and friendly service.. I feel good about watching the service be done

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Professional and fast!! Also fixed a bad brake light.

Professional and fast!! Also fixed a bad brake light.

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There is always room for improvement

There is always room for improvement

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Great service. 69.99 for one and a half courts for my front differential was ridiculous. Only did it because I had a broken fi ...

Great service. 69.99 for one and a half courts for my front differential was ridiculous. Only did it because I had a broken finger. Oil changes are great tho

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Courteous and professional staff and service.

Courteous and professional staff and service.

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Juan was courteous and explained everything they were doing. Everyone was attentive. Management is great and courteous.

Juan was courteous and explained everything they were doing. Everyone was attentive. Management is great and courteous.

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Very friendly and professional

Very friendly and professional

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Employees and staff treated me like family and offered me great deals upon my service

Employees and staff treated me like family and offered me great deals upon my service

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excellent service, very friendly and informative, no pressure, no stress. Yeah!

excellent service, very friendly and informative, no pressure, no stress. Yeah!

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They were very knowledgeable, prompt, and polite.

They were very knowledgeable, prompt, and polite.

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I was just satisfied

I was just satisfied

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the staff was very knowledgeable and very helpful and courteous

the staff was very knowledgeable and very helpful and courteous

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The staff was very friendly. The employee that assistant me took the time to go through all the different oil changes service th ...

The staff was very friendly. The employee that assistant me took the time to go through all the different oil changes service that were available and guided me on which was the right one for my car. He went through all the procures that would be done and explained everything as it was being done. He was extremely friendly and had lots of knowledge to provide to me as I was a first time customer.

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They were very friendly and did well

They were very friendly and did well

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Fas,t convenient, courteous

Fas,t convenient, courteous

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I like being able to pull in before a trip and have the fluids topped off and tires checked for proper inflation.

I like being able to pull in before a trip and have the fluids topped off and tires checked for proper inflation.

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First time there and I love it the convenience of staying in your car knowing there working and not snacking like most other oil ...

First time there and I love it the convenience of staying in your car knowing there working and not snacking like most other oil change business, the way they all worked together to work on all 3 cars at the same time I was out in 27 minute I did it all during my hour lunch it was the best feeling to good a oil change on my car NOT wait long, not be over priced, all during my lunch. Thank you

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Great service, friendly and professional staff

Great service, friendly and professional staff

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overall experience was great, I even returned with 2 more cars .

overall experience was great, I even returned with 2 more cars .

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Great customer service!

Great customer service!

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This location is very good at what they do and fast I did not know that I had a air filter in my car that needed to be change an ...

This location is very good at what they do and fast I did not know that I had a air filter in my car that needed to be change and they helped me get it changed it was complicated but they did a great job will return to any valvoline location I trust them all.

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Employees work as a team very profesional with the skills for the job manager Phillip always friendly offering air filter if nee ...

Employees work as a team very profesional with the skills for the job manager Phillip always friendly offering air filter if needed. Overall super service l will recomend all my friends to valvoline instant oil change.

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Quick fast service.

Quick fast service.

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Appreciated friendly helpful staff focus on providing good service no high pressure sales pitches

Appreciated friendly helpful staff focus on providing good service no high pressure sales pitches

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Very quick and friendly. Was saying what. They were doing at that time. In and out about 20 minutes

Very quick and friendly. Was saying what. They were doing at that time. In and out about 20 minutes

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Friendly and convenient.

Friendly and convenient.

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I did not have to wait in line and everything was done quickly

I did not have to wait in line and everything was done quickly

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The people working there were very friendly, helpful with any questions I asked, very thorough in taking care of all the task pu ...

The people working there were very friendly, helpful with any questions I asked, very thorough in taking care of all the task put before them. respected my car. any information that I needed to know they were very informative and explained things that I could understand, very patient with me. I really appreciated the discount that was sent to me in the mail! over all experience was an A rating. yes, you passed !

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It wasn’t like some other worldly experience and I always like to assume you would like to leave room for improvement

It wasn’t like some other worldly experience and I always like to assume you would like to leave room for improvement

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I like watching the work get done

I like watching the work get done

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Techs suggest services based only on mileage, but not checking condition of fluids at same time, case in point was suggested a r ...

Techs suggest services based only on mileage, but not checking condition of fluids at same time, case in point was suggested a radiator coolant flush/replacement. I had the water pump replace a little over a year ago, with new coolant at that time. Pitch was based on mileage only. Just need to be sure what they are pitching matches the physical condition. Just an observation (I used to be a Wynn's salesmen of chemicals and equipment)

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The service was fast and efficient. The technicians were able to change an indicator light quickly. And the technician was able ...

The service was fast and efficient. The technicians were able to change an indicator light quickly. And the technician was able to get my fleet card approved and I was ready to go.

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The staff who worked on my car, Anthony, Bryan, and Martin, were very professional and friendly. I always receive excellent ser ...

The staff who worked on my car, Anthony, Bryan, and Martin, were very professional and friendly. I always receive excellent service at this location. The great staff keeps me coming back.

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I don’t appreciate employees laughing at my cars plates. Yes someone stole a screw and it’s hanging and hasn’t been replaced. Be ...

I don’t appreciate employees laughing at my cars plates. Yes someone stole a screw and it’s hanging and hasn’t been replaced. Be a bit more professional, don’t make customers feel like they’re being made fun of.

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Friendly technicians, seemed to like what they do, were happy, helpful and quick

Friendly technicians, seemed to like what they do, were happy, helpful and quick

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First visit here. Impressed with the professionalism and the service.

First visit here. Impressed with the professionalism and the service.

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The person who helped me was very nice, trustworthy and professional.

The person who helped me was very nice, trustworthy and professional.

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Fast service and good price.

Fast service and good price.

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Pricing

Pricing

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Had a air conditioning fan belt changed on an older american car, which was very difficult and I was very appreciative of the ex ...

Had a air conditioning fan belt changed on an older american car, which was very difficult and I was very appreciative of the extreme difficulty in changing said belt and that I did not have to do it. It was very well work the wait and cost. Thank You

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Very knowledgable and helpful staff

Very knowledgable and helpful staff

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Very helpful

Very helpful

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great customer service!

great customer service!

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Got the job done fast

Got the job done fast

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I know these guys do a good job. I use to work for Oul Can Henrys.

I know these guys do a good job. I use to work for Oul Can Henrys.

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Only place I trust besides myself to change my oil

Only place I trust besides myself to change my oil

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They were fast and friendly.

They were fast and friendly.

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Quick convenient however a bit more expensive than competitors

Quick convenient however a bit more expensive than competitors

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Appeared that those involved in "automatic transmission fluid replace" knew how to perform& still remain friendly and hold a min ...

Appeared that those involved in "automatic transmission fluid replace" knew how to perform& still remain friendly and hold a minor conversation

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The guys knowledge made me feel confident

The guys knowledge made me feel confident

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The customer service my family receives here is always exceptional. The same friendly, knowledgeable staff goes above and beyond ...

The customer service my family receives here is always exceptional. The same friendly, knowledgeable staff goes above and beyond. One time my old Nissan would not start, and the staff was so sweet in helping me move to a parking spot meanwhile I called my family for assistance. Today, the service was fast, friendly, and I appreciate Raymond, Andrew, and Julian for thier hard work and service! Thank you!

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Fast . In and out that simple.

Fast . In and out that simple.

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It was quick and the staff was very nice!

It was quick and the staff was very nice!

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Best experience getting my oil change. They did exactly what I needed to get done and I did not feel super pressured with other ...

Best experience getting my oil change. They did exactly what I needed to get done and I did not feel super pressured with other services. Other places in town try to take advantage of me because I am a womxn and this place made me feel confident in my abilities to know what I do and do not need. Will always come here for my oil changes.

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Mechanics were clear and nice about the service.

Mechanics were clear and nice about the service.

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It was a good service

It was a good service

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Good oil change and fluids topped up for cheaper than the price it would cost me to do it myself.

Good oil change and fluids topped up for cheaper than the price it would cost me to do it myself.

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My husband took the car in to get an oil change before we traveled out of state. He took a coupon with him and there was some c ...

My husband took the car in to get an oil change before we traveled out of state. He took a coupon with him and there was some confusion as to the intent of my husband to use the coupon vs. the understanding of the staff. BUT it was honored, excellent service, good treatment. My husband was surprised and very pleased with the customer service. Will definitely be regular customers!

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I always get super friendly people working on my car. People I can trust.

I always get super friendly people working on my car. People I can trust.

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The custermer service is great! They explain to me what protects my engine from common causes of engine breakdown, stress, and ...

The custermer service is great! They explain to me what protects my engine from common causes of engine breakdown, stress, and overall maintenance.

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Anthony explained all the services and the difference between the oil products. He helped me to make informed choices about the ...

Anthony explained all the services and the difference between the oil products. He helped me to make informed choices about the expense of the different products, too. Very respectful when asking to open my door for different services like checking sticker on door jam and changing air filter in glove box. Friendly employees. They always do an outstanding job! I wouldn’t go anywhere else.

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Representative "Anthony" was very personable, friendly and VERY informative. What I truly appreciated was Anthony advising me ...

Representative "Anthony" was very personable, friendly and VERY informative. What I truly appreciated was Anthony advising me of certain "potential" issue that may arise, but didn't utilize the hard-sell tactics a lot of the competitors use. His candid honesty, and the demonstrably professional and caring attitude by both Anthony and George will ensure that I return to their particular Service Center for all my future car-care needs. It was indeed a pleasure and I felt very confident when I left that I had been in good hands. Keep up the great work dudes! Kim M. Allen

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I'd been going else where wasn't happy with them. Tried valvoline and car running smoother than ever. Thank you so much

I'd been going else where wasn't happy with them. Tried valvoline and car running smoother than ever. Thank you so much

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The team at this location is always great! I appreciate their excellent customer service, explanation of the processes and recom ...

The team at this location is always great! I appreciate their excellent customer service, explanation of the processes and recommendations without any pressure to buy. It is clear that they take great pride in doing their jobs well.

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Very satisfied with the service, thank you sooo much!!!

Very satisfied with the service, thank you sooo much!!!

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Everything was great , the guys do a good job explaining everything and giving proper details of services , very patient . My on ...

Everything was great , the guys do a good job explaining everything and giving proper details of services , very patient . My online banking wasn’t transferring funds From my checkings to my savings and the guys let me go to my bank and get the money out and waited patiently for me to come back , they were very understanding

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i just appreciate a friendly person(s) when you pull in....

i just appreciate a friendly person(s) when you pull in....

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Tried to talk me into a coupon that would have cost me more than the one I had. Odd.

Tried to talk me into a coupon that would have cost me more than the one I had. Odd.

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The price was just way too expensive. Can't afford to come there. Will probably have to try to find somewhere else. I have been ...

The price was just way too expensive. Can't afford to come there. Will probably have to try to find somewhere else. I have been coming there for many years even before it was Valvoline. It was called Oil Can Henry's. The price has just got too high.

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Because I'm always high and there the best

Because I'm always high and there the best

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The staff always do a nice job they are courteous and get me on my way fast.

The staff always do a nice job they are courteous and get me on my way fast.

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Good customer service

Good customer service

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The guy who helped me was super clear and nice. They got my car done super fast and explained everything to me. I had a good ex ...

The guy who helped me was super clear and nice. They got my car done super fast and explained everything to me. I had a good experience.

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I have been using this oil change site despite the new names or changes of owners. I see familiar workers and have been treated ...

I have been using this oil change site despite the new names or changes of owners. I see familiar workers and have been treated well. They do the best they can with the amount of customers they have.

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Told me they could change my headlight then looked at it and told me they could not change itAlso told me i needed brake fluid b ...

Told me they could change my headlight then looked at it and told me they could not change itAlso told me i needed brake fluid but they could not do it for me

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great service

great service

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the staff are friendly, great prices and coupons and they explain things to you!

the staff are friendly, great prices and coupons and they explain things to you!

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Quick in. Quick out. Reasonable price. Professional.

Quick in. Quick out. Reasonable price. Professional.

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Friendly and very knowledgeable technicians and quick complete work.

Friendly and very knowledgeable technicians and quick complete work.

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Very quick yet thorough service, and the best customer service experience I’ve ever had. The employees were wonderful.

Very quick yet thorough service, and the best customer service experience I’ve ever had. The employees were wonderful.

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I looked the old Oil Can Henry better.

I looked the old Oil Can Henry better.

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I was able to get right in and the gentlemen where very nice and super quick. They even changed my cabin air filter and it was d ...

I was able to get right in and the gentlemen where very nice and super quick. They even changed my cabin air filter and it was disgusting.

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It was a competent oil change and I am likely to be back for the next one.

It was a competent oil change and I am likely to be back for the next one.

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Is is always good to go to the experienced. courteous mechanics.

Is is always good to go to the experienced. courteous mechanics.

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The associates where very knowledgeable of there craft. Offered a filter I needed

The associates where very knowledgeable of there craft. Offered a filter I needed

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Guys did a good job, I didnt want somw of the extra services that were offered and explained and when I said no thank you that ...

Guys did a good job, I didnt want somw of the extra services that were offered and explained and when I said no thank you that was it, the guys werent pushy or rude. I will go back

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I received a warm and friendly welcome everything was explained in detail so I could understand and also gave good advice to som ...

I received a warm and friendly welcome everything was explained in detail so I could understand and also gave good advice to some of the things that I would need in the future. The workers had great customer service and greatly appreciate that and they didn't try to get me to buy what I didn't need they showed me everything and was very helpful in keeping my car in good shape Thank you so very much and GO SEAHAWKS ! ! !

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The employees are always so professional and nice.

The employees are always so professional and nice.

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The service was done quickly but effectively. Didn’t pressure me into spending more money and oil change was great.

The service was done quickly but effectively. Didn’t pressure me into spending more money and oil change was great.

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friendly service, no pressure to buy extra, was told services i need next time

friendly service, no pressure to buy extra, was told services i need next time

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Fast and courteous service from the staff - answered questions but were not pushy with more expensive or extra items. I Apprecia ...

Fast and courteous service from the staff - answered questions but were not pushy with more expensive or extra items. I Appreciate not having someone sell me extra things when I only want an oil change.

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Great staff!!!!!!!!

Great staff!!!!!!!!

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The worker should prompt customer for coupons

The worker should prompt customer for coupons

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Cost overall - air filter and 12-month added - was pretty spendy.

Cost overall - air filter and 12-month added - was pretty spendy.

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It was just a pleasant experience. Everyone had a smile on their face and they seemed to enjoy what they were doing. They all ...

It was just a pleasant experience. Everyone had a smile on their face and they seemed to enjoy what they were doing. They all deserve a raise!!!

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Very honest in evaluation of the car.

Very honest in evaluation of the car.

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Service was super quick! Staff was very friendly and answered all questions. Great experience!

Service was super quick! Staff was very friendly and answered all questions. Great experience!

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Juan greeted me right as i pulled in. He and Edwardo were friendly n helpful. Everyone working there had on smiles. Yes I'm very ...

Juan greeted me right as i pulled in. He and Edwardo were friendly n helpful. Everyone working there had on smiles. Yes I'm very satisfied with the service i received. I'll be back. Thank you. Karen P

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My car was having some issues and I wanted to check what was wrong with it. They let me know exactly what it was and referred to ...

My car was having some issues and I wanted to check what was wrong with it. They let me know exactly what it was and referred to a place nearby to get it fixed. (I knew that it wasn’t a place to get cars fixed like a mechanic but i wanted to make sure) But I did get my tires pumped and an oil change while I was there which is where I usually get it done. They helped me out with my issues that day and now my truck is running good and I’ll be sure to go there again.

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Fast and easy!

Fast and easy!

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The guys are really good at what they do. It is clear that they like working with each other. They listen and respond to quest ...

The guys are really good at what they do. It is clear that they like working with each other. They listen and respond to questions and concerns.

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Personable knowledgeable positive customer service

Personable knowledgeable positive customer service

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Staff is knowledgeable and very professional. I was shown a dirty air filter and a new one to compare it to, saved me time from ...

Staff is knowledgeable and very professional. I was shown a dirty air filter and a new one to compare it to, saved me time from doing it myself. All lights were tested and fluids checked. Very good site safety procedures displayed. Shop is clean and looked well maintained.

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Quite a bit of wait and the service was a bit of a wait. A little surprised cause the sign indicated instant service but it was ...

Quite a bit of wait and the service was a bit of a wait. A little surprised cause the sign indicated instant service but it was slow. I didn't complain they said they were sorry about the wait so the wait was acknowledged I appreciated that.

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Have always had good service from this location. Never have had any issues or problems with this location. Thank you.

Have always had good service from this location. Never have had any issues or problems with this location. Thank you.

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They were professional and helpful.And made visit pleasant.

They were professional and helpful.And made visit pleasant.

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The customer service was excellent

The customer service was excellent

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Very professional

Very professional

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I've been going here for the past 2 years and always feel welcomed. Any issues, they take care of it.

I've been going here for the past 2 years and always feel welcomed. Any issues, they take care of it.

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Quick, efficient works for me.

Quick, efficient works for me.

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I was very satisfied. I was asked if I would like my tail light changed, I said yes but then the service was not done or mention ...

I was very satisfied. I was asked if I would like my tail light changed, I said yes but then the service was not done or mentioned again. I was not charged for this service so I wasn't too upset.

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Seemed very professional. Topping off fluids was an added bonus.

Seemed very professional. Topping off fluids was an added bonus.

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Porque uno d los que me alludo no sabía como aserle restar mi carro para que ya no me marcara mi carro que necesitaba aserle el ...

Porque uno d los que me alludo no sabía como aserle restar mi carro para que ya no me marcara mi carro que necesitaba aserle el cambio d aceite

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They were efficient and friendly, but not overly chatty.

They were efficient and friendly, but not overly chatty.

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Price has increased way too much.Price was 78 with a 15 dollar coupon. That's 93 for an oil change. At this price we will do ou ...

Price has increased way too much.Price was 78 with a 15 dollar coupon. That's 93 for an oil change. At this price we will do our own. I'm not sure what happened but I was paying about 45.

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The guys are so friendly and don’t pressure me. They work quickly and do a great job.

The guys are so friendly and don’t pressure me. They work quickly and do a great job.

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Everyone at the Yakima Nob Hill location were very friendly and courteous, my only problem was the price of service

Everyone at the Yakima Nob Hill location were very friendly and courteous, my only problem was the price of service

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Tech's were prompt and courteous, they were informative and answered my questions. Very professional and businesslike.

Tech's were prompt and courteous, they were informative and answered my questions. Very professional and businesslike.

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The cameras to show the technician under the vehicle were not working again. Since the shop was branded to Valvoline, the camer ...

The cameras to show the technician under the vehicle were not working again. Since the shop was branded to Valvoline, the cameras have only worked during one of my visits. One of the most important reasons why I use this shop is the cameras - I want to see what is going on under the car. I can see the techs under the hood. I've been to shops where inspections weren't completed properly but with the cameras I can SEE they are doing things correctly.

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They told me something about my car that needed to be fixed ASAP and they didn’t hesitate to fix it.

They told me something about my car that needed to be fixed ASAP and they didn’t hesitate to fix it.

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Convenient, fast, and friendly

Convenient, fast, and friendly

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The service was very quick. I appreciated it because I had my toddler with me and she was fussy. It was great that they were pat ...

The service was very quick. I appreciated it because I had my toddler with me and she was fussy. It was great that they were patient while I delt with her in between there updates.

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Efficient and professional

Efficient and professional

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Fast and courtious. Didn't want to sell me things here and there. Topped off my other fluids at no charge

Fast and courtious. Didn't want to sell me things here and there. Topped off my other fluids at no charge

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I was pulled in for service as soon as I got there, service started as soon as I pulled inside and service was excellent.

I was pulled in for service as soon as I got there, service started as soon as I pulled inside and service was excellent.

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Staff was friendly very thorough and very attentive to my vehicle needs

Staff was friendly very thorough and very attentive to my vehicle needs

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Friendly customer service, fast and great price.

Friendly customer service, fast and great price.

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pleasant

pleasant

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They were good and fast. They didn’t take long.

They were good and fast. They didn’t take long.

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They were friendly , knowledgable and efficient .

They were friendly , knowledgable and efficient .

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They were so friendly and helped bring awareness to a few extra things going on with my car and compared a new air filter to my ...

They were so friendly and helped bring awareness to a few extra things going on with my car and compared a new air filter to my old one to show me the difference in quality. They worked quickly and got us out of there in no time at all

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This was my second time to Valvoline. The first time, I was so frustrated with a guy there. You let me know you wanted me to try ...

This was my second time to Valvoline. The first time, I was so frustrated with a guy there. You let me know you wanted me to try again and sent me a coupon for a free oil change. I am so glad I tried again! I had Jared again this visit. He was super awesome again! He was the nice guy I told you about last time but I couldnt remember his name. I made sure to get it this time. HE is the reason that I will come back. He once again gave me great service. I cannot stress this enough that last time when I had an issue, it was not him but the other guy. Thank him for me, for making this a fantastic experience.

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Staff was very friendly, knowledgeable, and professional. They worked fast but I didn't feel anything was overlooked or done un ...

Staff was very friendly, knowledgeable, and professional. They worked fast but I didn't feel anything was overlooked or done unsatisfactory. The staff made me feel very welcomed. They recommended services, explained the processes, and weren't pushy at all. Nob Hill Yakima Valvoline is my "go to" shop for oil changes and other auto services.

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Able to drop off my car and it was done in 20 minutes

Able to drop off my car and it was done in 20 minutes

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I felt some pressure to complete services that I could not afford to pay for at that time.

I felt some pressure to complete services that I could not afford to pay for at that time.

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Good customer service and a great deal on the oul change. I just waited in the comfort of my own car.

Good customer service and a great deal on the oul change. I just waited in the comfort of my own car.

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the pricing of some of the services and items were a bit high and I felt pressured somewhat to acquire them. Otherwise I was hig ...

the pricing of some of the services and items were a bit high and I felt pressured somewhat to acquire them. Otherwise I was highly satisfied.

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I feel 80 bucks for a tire fill up and looking at my lights .then filling up with oil seems a bit high

I feel 80 bucks for a tire fill up and looking at my lights .then filling up with oil seems a bit high

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the staff was very friendly and knowledgeable and made sure I understood what was going on .

the staff was very friendly and knowledgeable and made sure I understood what was going on .

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The up sell is ok, but not part of my ideal visit

The up sell is ok, but not part of my ideal visit

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they were fast and looked like they knew what they were doing Thank You

they were fast and looked like they knew what they were doing Thank You

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Everything was explained well and done professionally

Everything was explained well and done professionally

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I have used them before and I like not having to get out of car

I have used them before and I like not having to get out of car

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Efficient staff, discussed doing some items at next visit and was not “pressured” to change my mind. I now know hat additional t ...

Efficient staff, discussed doing some items at next visit and was not “pressured” to change my mind. I now know hat additional things I may or may not have done at next visit.

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They did a good job

They did a good job

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They were very friendly and helpful

They were very friendly and helpful

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The service is always great

The service is always great

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Friendly professional and fast

Friendly professional and fast

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I guess it wasn’t to bad

I guess it wasn’t to bad

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The staff were courteous and professional. They proved knowledgeable in all areas of the services they offered. And the entire s ...

The staff were courteous and professional. They proved knowledgeable in all areas of the services they offered. And the entire service was completed in under twenty minutes. I’m very impressed with this crew.

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They lett me know everything they were doing.

They lett me know everything they were doing.

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It is always friendly and very knowledgeable. Plus I can stay in my car and observe and that makes me feel like there is less pr ...

It is always friendly and very knowledgeable. Plus I can stay in my car and observe and that makes me feel like there is less problems because I actually am watching.

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Very happy with the service will come again

Very happy with the service will come again

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Good service

Good service

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The staff was friendly very clear on what was available for me. They were clear on price and were showing me everything that was ...

The staff was friendly very clear on what was available for me. They were clear on price and were showing me everything that was getting done as it was completed

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Was not greeted, took almost an hour.

Was not greeted, took almost an hour.

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THe employees at valvoline are always impressive. Quick, to the point, courteous.

THe employees at valvoline are always impressive. Quick, to the point, courteous.

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They were friendly and honest, and offered advice and help beyond the scope of the oil change. I also enjoyed the friendly bante ...

They were friendly and honest, and offered advice and help beyond the scope of the oil change. I also enjoyed the friendly banter between them; it made for an entertaining wait.

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They did a professional job and were very friendly.

They did a professional job and were very friendly.

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Hey, i did not express dissatisfaction - it was just a normal experience.

Hey, i did not express dissatisfaction - it was just a normal experience.

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Clean and professional atmosphere. Quick service. Friendly staff.

Clean and professional atmosphere. Quick service. Friendly staff.

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They went above and beyond

They went above and beyond

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EXCELLENT CUSTOMER SERVICE! Erik and his team... Seth and Nathaniel ....were awesome! I really appreciate the care and pride the ...

EXCELLENT CUSTOMER SERVICE! Erik and his team... Seth and Nathaniel ....were awesome! I really appreciate the care and pride they take in doing their job.-Vicki H.

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Both gentleman that worked on my car (Brian and Eric, I think) were kind, didn’t try and sell me anything I didn’t need and expl ...

Both gentleman that worked on my car (Brian and Eric, I think) were kind, didn’t try and sell me anything I didn’t need and explained things to me thoroughly. As a female with little knowledge of cars, I often feel like place like this try and pressure me with up sales and I didn’t feel like that at all, even though they offered additional services.

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The gentlemen who worked on my car were very pleasant and respectful. They were genuinely nice. Anthony was awesome.

The gentlemen who worked on my car were very pleasant and respectful. They were genuinely nice. Anthony was awesome.

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I was very satisfied with everyone who worked on my car, they were all very courteous and worked fast and I got out fast. Thank ...

I was very satisfied with everyone who worked on my car, they were all very courteous and worked fast and I got out fast. Thank you to Tony and Phillip for having a awesome team.

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It was great job done well

It was great job done well

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they are thorough and work together well

they are thorough and work together well

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Friendly service and prompt work. I had a coupon for a total service for 44. dollars, however the computer would only give a 20 ...

Friendly service and prompt work. I had a coupon for a total service for 44. dollars, however the computer would only give a 20.00 discount, not the technicians fault.

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everyone was so very nice, explained all clearly

everyone was so very nice, explained all clearly

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Jared is great. Great service, friendly and quick.

Jared is great. Great service, friendly and quick.

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No comment.

No comment.

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Of course this is like my second time going but I'm sure I'll be going every time I need my oil change

Of course this is like my second time going but I'm sure I'll be going every time I need my oil change

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Didnt have a waiting room,

Didnt have a waiting room,

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cheerful staff, no problems.

cheerful staff, no problems.

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It was quick and efficient. They went through everything with me and left me feeling good about where my cars maintenance was

It was quick and efficient. They went through everything with me and left me feeling good about where my cars maintenance was

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Both weren’t too sure how to address my “maintenance needed” light and spent a bit of time on the computer. My feeling was they ...

Both weren’t too sure how to address my “maintenance needed” light and spent a bit of time on the computer. My feeling was they were new. They accomplished it very successfully eventually. Both were highly professional and courteous and I will trust they will gain experience each day. I will come back. I’ve always had a good experience and this will not deter me at all. They explained why it came on and I felt confident in their explanation.

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Philip Velasco’s was very helpful and professional. Jared recommended critical tuneups that i plan doing next trip

Philip Velasco’s was very helpful and professional. Jared recommended critical tuneups that i plan doing next trip

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Very fast service, extremely friendly and knowledgeable.

Very fast service, extremely friendly and knowledgeable.

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Such good, efficient service, courteous and friendly staff, very positive

Such good, efficient service, courteous and friendly staff, very positive

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Fast. Professional. Worked me in right at closing time.

Fast. Professional. Worked me in right at closing time.

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The whole crew working had good chemistry with each other. They seemed like a tight group. I was glad to know they have been wor ...

The whole crew working had good chemistry with each other. They seemed like a tight group. I was glad to know they have been working together for what seemed like a long time.

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I usually see Jared, the assistant manager. This time, I got to meet the Manager, Phillip. I can see why Jared is such a great a ...

I usually see Jared, the assistant manager. This time, I got to meet the Manager, Phillip. I can see why Jared is such a great assistant manager; he is being trained by a great manager. Phillip was very informing when I asked questions about my wife's car. He was not pushy on the cabin filter I needed for her car. I also liked that he introduced the two other team members who would be doing the work on my wife's car. I've been a customer for 3 years (Oil Can Henry's to now Valvoline) and I can see that you are putting a lot of effort into customer service. I do miss the option of getting a newspaper, but it makes sense that most people now have cellphones. I'm a bit old school. Good job everyone!

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Great customer serviceMy only disappointment is the cost went up even using a 15% off coupon. I drive 50K per year and track my ...

Great customer serviceMy only disappointment is the cost went up even using a 15% off coupon. I drive 50K per year and track my expenses. I will bring my own oil in from now on.

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I like that I’m able to drive in and out without having to get off my vehicle

I like that I’m able to drive in and out without having to get off my vehicle

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It was quick and easy and I thought the coupon I used made it a good value.

It was quick and easy and I thought the coupon I used made it a good value.

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I trust the name and have never had a problem with the service even when it was Oil Can Henry’s.

I trust the name and have never had a problem with the service even when it was Oil Can Henry’s.

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they did not have my air filter in stock and i had to wait for delivery of it. the computer system was down for a while, that t ...

they did not have my air filter in stock and i had to wait for delivery of it. the computer system was down for a while, that took extra time also

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Great customer service

Great customer service

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Very friendly staff, quick and efficient, and best of all they communicated and interacted with me.

Very friendly staff, quick and efficient, and best of all they communicated and interacted with me.

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Highly satisfied. I get a decent value but I also recognize I get the most expensive oil available for my high performance car.

Highly satisfied. I get a decent value but I also recognize I get the most expensive oil available for my high performance car.

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The staff made me feel like a member of their family. Each and every associate was amazingly kind and responsive to my every nee ...

The staff made me feel like a member of their family. Each and every associate was amazingly kind and responsive to my every need. There is a location closer to me that gives good service too, but I wanted to see a former work associate (Brian R.) who now works at this location. Next time I come in, it will be to say hello to EVERYONE at this great and amazing location, even though it's a few miles further from my home. Thank you so much to each and every one of you!

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Quick professional, low pressure and clean!

Quick professional, low pressure and clean!

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Great service.

Great service.

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Yesterdays visit was for a headlight. My dad has changed the light before, however it is difficult, so at my last oil change I h ...

Yesterdays visit was for a headlight. My dad has changed the light before, however it is difficult, so at my last oil change I had asked if they change headlights and they happily said yes. Yesterday the headlight gave them issues and they almost gave up, but gave it one more try and it was a success. Because of this, I will return for all my maintenance that Valvoline performs! Thank you, Phillip, Steven & Julian!!

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Thank you for Manager Phillip and his staff on a busy cold afternoon. They were busy but iI didn’t feel pressured to get pushed ...

Thank you for Manager Phillip and his staff on a busy cold afternoon. They were busy but iI didn’t feel pressured to get pushed through. Top notch job from manager Phillip and staff on duty.

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Friendly employees. Very courteous and mindful.

Friendly employees. Very courteous and mindful.

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it was fine just routine oil change. I go to Valvoline for most of my oil changes usually every 60 days so not a big deal.

it was fine just routine oil change. I go to Valvoline for most of my oil changes usually every 60 days so not a big deal.

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Great customer service and excellent services.

Great customer service and excellent services.

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Had great customer service and the service was fast!

Had great customer service and the service was fast!

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Good communication as well as informative service.

Good communication as well as informative service.

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Not knowing about serpentine belts and radiator flushes and having to think about that

Not knowing about serpentine belts and radiator flushes and having to think about that

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It’s quick and easy to drive in and have your oil change

It’s quick and easy to drive in and have your oil change

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All were very gentlemanly and fun. Made me feel very comfortable. Highly recommend valvoline.

All were very gentlemanly and fun. Made me feel very comfortable. Highly recommend valvoline.

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I said much more on previous answer, reality is it's about the same because I couldn't trust these guys anymore than I already d ...

I said much more on previous answer, reality is it's about the same because I couldn't trust these guys anymore than I already do. Great staff. Great work. Great prices. I keep coming back because of the crew here not the company name or oil product. You should be proud of every man on this crew. They are the best. They have earned my trust and my business. I am a very, very satisfied customer.

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the gentleman explained to me that as having an older car I may need to come in for a change more often than twice a year

the gentleman explained to me that as having an older car I may need to come in for a change more often than twice a year

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It was early morning right after the shop had opened. I seemed to be the first customer of the day, but the staff was on the bal ...

It was early morning right after the shop had opened. I seemed to be the first customer of the day, but the staff was on the ball. Even though I was pressed for time, they got me done and out way ahead of schedule.

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Professional courteous service

Professional courteous service

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Friendly & knowledgeable

Friendly & knowledgeable

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Hi, I wanted to !et you know how happy I was with Phillip (manager) service.He spent the time to fix a headlight and when couldn ...

Hi, I wanted to !et you know how happy I was with Phillip (manager) service.He spent the time to fix a headlight and when couldn't do the work there, he recommended a place that could and when after I had the work done elsewhere, he gladly refunded the unused part I purchased with him. Very good service, Thank You.

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There were recommendations to be done, however, I enjoyed the service and the no pressure attitude of the staff. As a customer ...

There were recommendations to be done, however, I enjoyed the service and the no pressure attitude of the staff. As a customer you know what you can afford at the time you bring your vehicle in for service, being pressured to replace this or change that is not appreciated.

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I can't believe how much you charge for a basic oil change. If I go to Walmart down the street I get the exact same thing for ha ...

I can't believe how much you charge for a basic oil change. If I go to Walmart down the street I get the exact same thing for half the price and they vacuum my carpet. I would prefer to go to you instead because of the proximity to my house, but $50 for an oil change is ridiculous.

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Great service

Great service

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They were fast, efficient, and friendly, and NO PRESSURE.

They were fast, efficient, and friendly, and NO PRESSURE.

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Very quick and nice and friendly.

Very quick and nice and friendly.

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It was a great experience. Thank you

It was a great experience. Thank you

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Courteous prof ssiinal staff that did their job quickly and everyone said goodbye, thanks for the business and come again.

Courteous prof ssiinal staff that did their job quickly and everyone said goodbye, thanks for the business and come again.

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Always friendly, courteous, informed, professional and efficient.

Always friendly, courteous, informed, professional and efficient.

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no reason

no reason

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Price. Almost $100 for synthetic oil change is rediculous.

Price. Almost $100 for synthetic oil change is rediculous.

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quick, friendly, Safe Environment

quick, friendly, Safe Environment

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They were clearly understaffed but seemed to work very efficiently...still keep good communication when it was very busy

They were clearly understaffed but seemed to work very efficiently...still keep good communication when it was very busy

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QUICK SERVICE, FRIENDLY STAFF

QUICK SERVICE, FRIENDLY STAFF

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It was a little slower than usual

It was a little slower than usual

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The customer service was great and the time it took to get done was also great didn't take long and I like how I can sit in the ...

The customer service was great and the time it took to get done was also great didn't take long and I like how I can sit in the car and watch them while it's being done.

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Great Service!

Great Service!

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Friendly and expertise service

Friendly and expertise service

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Courteous and answered my questions. If didn't know the answer, person asked someone else who knew the answer. Teamwork which w ...

Courteous and answered my questions. If didn't know the answer, person asked someone else who knew the answer. Teamwork which was witnessed amongst the coworkers.

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All of the employees were very professional and extremely courteous.

All of the employees were very professional and extremely courteous.

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everyone seemed really courteous and nice

everyone seemed really courteous and nice

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Friendly, efficient, and knowledgeable. This was my first oil change with a new car. I questioned the oil and verified 3 times t ...

Friendly, efficient, and knowledgeable. This was my first oil change with a new car. I questioned the oil and verified 3 times they knew to put oil in filter since it is a turbo. They did not get irritated with me, that I could tell.One issue was not one person carried through the entire process. Several people jumped here and there and seemed to be some tension between the workers.

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Friendly and outgoing

Friendly and outgoing

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Good service and quick. Everyone was very polite but I do miss the Oil Can Henry look. The staff uniforms are okay but the oth ...

Good service and quick. Everyone was very polite but I do miss the Oil Can Henry look. The staff uniforms are okay but the other looked more professional. I think slowing down a bit would help older people understand them better.

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Good service

Good service

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Had to wait 45 minutes to get into the bay

Had to wait 45 minutes to get into the bay

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great customer service ,Thank You

great customer service ,Thank You

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Nice facility and very clean. The staff were very professional and friendly. I generally perform my own oil changes and other ...

Nice facility and very clean. The staff were very professional and friendly. I generally perform my own oil changes and other maintenance. I have been too busy lately to do so.

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A great team of professionals, I highly enjoyed the service that was provided to my Dodge Dakota 2005. Great job guy, will be re ...

A great team of professionals, I highly enjoyed the service that was provided to my Dodge Dakota 2005. Great job guy, will be returning back for service. Highly recommend the service.

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The customer service from your staff was top notch. Courteous. Explained everything. Actrd like they enjoyed their job.

The customer service from your staff was top notch. Courteous. Explained everything. Actrd like they enjoyed their job.

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There is always room for improvement.

There is always room for improvement.

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The emlpoyees are always so nice and helpful. I feel they love and take pride in what they do. Always informative.

The emlpoyees are always so nice and helpful. I feel they love and take pride in what they do. Always informative.

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The manager, Jared, is always very attentive and courteous. I remember my last oil change, he was walking around reminding all o ...

The manager, Jared, is always very attentive and courteous. I remember my last oil change, he was walking around reminding all of his team members to drink water in the 102 degree heat. I vividly remember him coming up to the gentleman that was helping me and asking him how he was feeling. That left a lasting impression on me. I've been an Oil Can Henry's customer for years and I've enjoyed the continued focus on excellent customer service and teamwork demonstrated by your employees. Good job.

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They are kind, quick and helpful. Very easy to get service done.

They are kind, quick and helpful. Very easy to get service done.

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Great customer service!

Great customer service!

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The team was very friendly and quick to get started and completed on my service!

The team was very friendly and quick to get started and completed on my service!

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The people were friendly. I stop by earlier in the day but left my visa at work. They explained to me the closing times. I came ...

The people were friendly. I stop by earlier in the day but left my visa at work. They explained to me the closing times. I came back they were just as friendly. They got my oil change done quickly. Alerted me of some possible changes I'll need to do.

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The workers were extremely friendly, and explained everything to me, when I had questions.

The workers were extremely friendly, and explained everything to me, when I had questions.

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Always friendly , helpful and informative

Always friendly , helpful and informative

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The employees made a quick job of servicing my car, explained what they were doing and very friendly. Enjoyed my visit.

The employees made a quick job of servicing my car, explained what they were doing and very friendly. Enjoyed my visit.

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The men were quick moving and professional. Also, another car tried to cut in front of me and and a Valvoline employee asked him ...

The men were quick moving and professional. Also, another car tried to cut in front of me and and a Valvoline employee asked him kindly to back up and allow me to enter, b/c I had been there first. I was very pleased.

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The service was very professional and I appreciate them checking and topping all fluids as well as checking lights, blinkers, br ...

The service was very professional and I appreciate them checking and topping all fluids as well as checking lights, blinkers, brakes etc. and checking tire pressure. I usually do my oil change myself but I decided to come here so I have professional record of my oil changes plus I am a very busy woman and I appreciate one less thing taken off my plate.

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Very prompt and professional

Very prompt and professional

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Each and every employee was friendly, efficient and knowledgeable. Honestly, this was the best service I've ever had! Shout out ...

Each and every employee was friendly, efficient and knowledgeable. Honestly, this was the best service I've ever had! Shout out to the staff..

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Great service and prompt attention

Great service and prompt attention

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Always a good experience. Don't have anything bad to say. Prompt response and very easy. That's why we always go and always tell ...

Always a good experience. Don't have anything bad to say. Prompt response and very easy. That's why we always go and always tell friends and family to always go there.

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staff was very friendly and professional, and did not try to pressure me into anything I didn't need. They were all very welcomi ...

staff was very friendly and professional, and did not try to pressure me into anything I didn't need. They were all very welcoming and attentive.

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Employees were very nice to work with and gave honest recommendations on the need for services.

Employees were very nice to work with and gave honest recommendations on the need for services.

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fast and efficient very friendly guys working there! They answered my questions were not like most places that see a female an ...

fast and efficient very friendly guys working there! They answered my questions were not like most places that see a female and try to make me spend more money than needed! Very friendly and safe feeling atmosphere! Def will go back!

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good customer service, prompt attention to the problem

good customer service, prompt attention to the problem

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The men were all extremely polite and professional. They talked me through the process and several of the them would smile and s ...

The men were all extremely polite and professional. They talked me through the process and several of the them would smile and say hello to my one year old as they worked around my vehicle which, made the experience all the more pleasant for the both of us.

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I hate saying no to at all and would rather not even being asked

I hate saying no to at all and would rather not even being asked

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THE WAY I WAS TREATED BY THE FRIENDLY STAFF , AND WAS KEPT INFORMED ABOUT SERVICE GOING ON .

THE WAY I WAS TREATED BY THE FRIENDLY STAFF , AND WAS KEPT INFORMED ABOUT SERVICE GOING ON .

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We went to the valvoline on nob hill in yakima and there was a young man by the name of ivan that helped us out .. He was so nic ...

We went to the valvoline on nob hill in yakima and there was a young man by the name of ivan that helped us out .. He was so nice and friendly my husband and i loved the respect and kindness all the staff had but Ivan was so attentive and efficient.

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