Welcome. The Nob Hill Valvoline Instant Oil Change is located approximately .25 miles west of Nob Hill Safeway near the intersection of South 25th and Nob Hill Blvd. across from Mod Pizza. Phillip Velasco, Manager
648 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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| Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Daniel Frausto
Very friendly staff look like they like doing there job very good atmosphere very likely to refer to all friends and family.coul ...
Very friendly staff look like they like doing there job very good atmosphere very likely to refer to all friends and family.couldnt have been a better experience
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Kim M.
Tech's were courteous and efficient, explained what they were going to do, brought up and displayed my info history on my vehicl ...
Tech's were courteous and efficient, explained what they were going to do, brought up and displayed my info history on my vehicle with me. Showed me dipstick and reviewed tire pressures with me. Pleasant experience, quick in and out!
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Deb Z
They get your service done in a very friendly and fast manner
They get your service done in a very friendly and fast manner
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Mickey
Always fast with the service
Always fast with the service
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Kmun13
I got there really worried about the weather conditions it was outside but they pull me in really fast , asked nicely what I nee ...
I got there really worried about the weather conditions it was outside but they pull me in really fast , asked nicely what I needed . We’re really understanding and nice . The change was done fast . They let me know about stuff my car needed , how much it costed and let me know I can always go back .
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VickiV
You asked as a result of the visit do I trust Valvoline more or less. I trust them the same as the first time I went. They're ...
You asked as a result of the visit do I trust Valvoline more or less. I trust them the same as the first time I went. They're awesome!
MORE
TonyB
Along with the upcharge for additional oil that wasn't explained until the work was done. They didn't set the tire pressure prop ...
Along with the upcharge for additional oil that wasn't explained until the work was done. They didn't set the tire pressure properly until I told them again. My coolant wasn't topped off. The next day my fuel filter is supposedly bad. Before the service my fuel filter had approximately 80% life left. The next morning after service my fuel filter says 0% life left. Then one more day later my def is showing a problem too.
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Lauralee V.
From the time we arrived the staff was very friendly, very thorough, and very knowledgeable.We were happy that there was no wait ...
From the time we arrived the staff was very friendly, very thorough, and very knowledgeable.We were happy that there was no wait time and we were on our way sooner than what we thought.We also liked that you have a bilingual staff. Very good service and very pleased
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Donna
Great service & excellent employees!
Great service & excellent employees!
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Joseph and Tina
I take my 1985 Country Squire Wagon there. My wife and I both have electric cars and this is the "pass" rig that has the only re ...
I take my 1985 Country Squire Wagon there. My wife and I both have electric cars and this is the "pass" rig that has the only responsibility of just going over Snoqualmie Pass. It has a dual oil plug oil pan and approx. 22 zerk fittings underneath that you guy's take care off for me. That along makes the service exemplary.Thank youJoseph and Tina Criste
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Santana
Quick fast good service all my questions were answered and services requirements were met
Quick fast good service all my questions were answered and services requirements were met
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Morgandorpher
Staff was friendly
Staff was friendly
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Juan S
Workers were kind, friendly, and were consistently making sure work and services were being provided. The trainee was respectful ...
Workers were kind, friendly, and were consistently making sure work and services were being provided. The trainee was respectful and did his job very well. Overall, a simple and pleasant experience
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Felipe Arellano
They I formed me about an issue I had with my car before any work done on it found my issue and fixed it !
They I formed me about an issue I had with my car before any work done on it found my issue and fixed it !
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John S.
Quick and expert service. They spotted that my skid plate was ready to fall off.This could have been dangerous. They removed t ...
Quick and expert service. They spotted that my skid plate was ready to fall off.This could have been dangerous. They removed the skid plate and sent me tothe Nissan dealer for bolts.
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Ron
You have a lot of guys running back and forth doing this and that, and at times they aren't sure what has or hasn't been done. S ...
You have a lot of guys running back and forth doing this and that, and at times they aren't sure what has or hasn't been done. So there seems to be a bit of confusion. This is not an assembly line operation where guy A does this, then guy B does that. It could be better organized. I'm too old to be crawling under my vehicles to change oil, so I leave it to you guys.
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Tomh
Quick easy and staff knows wht they are doing
Quick easy and staff knows wht they are doing
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Aurora T.
Everyone was very kind, prompt, and efficient. They did not pressure me to get any additional services done other than what was ...
Everyone was very kind, prompt, and efficient. They did not pressure me to get any additional services done other than what was needed.THANK YOU!
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Greg
I can get my car serviced on my schedule and don’t have to leave at the dealer all day, very convenient.
I can get my car serviced on my schedule and don’t have to leave at the dealer all day, very convenient.
MORE
Dan G.
My wife and I have been bringing our cars in to you for 10 plus years and have been satisfied every single time. We recommend yo ...
My wife and I have been bringing our cars in to you for 10 plus years and have been satisfied every single time. We recommend your establishment to everyone we know!! Thank you
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Liz B
Steven has awesome customer service! His smile and how friendly he was made me feel well taken care of. He answered all my quest ...
Steven has awesome customer service! His smile and how friendly he was made me feel well taken care of. He answered all my questions I had for him. He is very professional and does his job well! Great job steven!
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Veronica
The employees were friendly and well educated on everything. The service was great and I will continue to do my service with val ...
The employees were friendly and well educated on everything. The service was great and I will continue to do my service with valvoline.
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David B
Comprehensive service check, Quick n Our service, reasonable price.
Comprehensive service check, Quick n Our service, reasonable price.
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Tensign
They told me what need to be changed They were honest about everything
They told me what need to be changed They were honest about everything
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yakimavalvolineuser
It was a busy night so it took about 30 minutes for the whole oil change with bare minimum of services and the explanation of th ...
It was a busy night so it took about 30 minutes for the whole oil change with bare minimum of services and the explanation of the change oil reset and future needs of the car was rushed. I also was not fond of the very slow frame per minute rate of the cameras places underneath and on the hood of the car, though it is a nice feature to have at a facility.
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Arty G.
Quick and great value.
Quick and great value.
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EricaM
There was a new person training that just needs more experience. He closed my hood and walked away, i almost left before the man ...
There was a new person training that just needs more experience. He closed my hood and walked away, i almost left before the manager noticed he hadn’t put the cover back on my engine. I had to tell him how to latch the hood on my 2012 Jeep Wrangler. Somehow they tripped my check engine light. They fixed it, but that’s neve happened before
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Oscar R.
There the best
There the best
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Russ E
I have been pleased coming there for almost 2 yearsand that’s why I will continue to come in
I have been pleased coming there for almost 2 yearsand that’s why I will continue to come in
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AnguianoC
Everyone that helped me out made me feel welcomed and made sure I understood my oil levels made sure I knew what I need to look ...
Everyone that helped me out made me feel welcomed and made sure I understood my oil levels made sure I knew what I need to look out fore before my next oil change.
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Kyle
The service was quick and the staff was professional and friendly! And thank you for saying MERRY CHRISTMAS!!!!!!!
The service was quick and the staff was professional and friendly! And thank you for saying MERRY CHRISTMAS!!!!!!!
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Pat K.
Only had my fluids topped off and they workers were fast an courteous
Only had my fluids topped off and they workers were fast an courteous
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Jovan H
There all badass workers and they do it right I trust them with my baby my truck lol and all my cars and will be back jst becaus ...
There all badass workers and they do it right I trust them with my baby my truck lol and all my cars and will be back jst because of there service and customer service always feel comfortable when I'm there keep it up they deserve a raise
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dc
quick service. met all my expectations.
quick service. met all my expectations.
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Tracym
The gentleman working were respectful.
The gentleman working were respectful.
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David S
It is a total rip-off.
It is a total rip-off.
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Anonymous
That Tyler Davis is the best, I will be back.
That Tyler Davis is the best, I will be back.
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Ironman
Good guys. I enjoyed their focus and knowledge. I needed a cabin filter. The parts store did not have a driver so the manager ...
Good guys. I enjoyed their focus and knowledge. I needed a cabin filter. The parts store did not have a driver so the manager of your store went and picked up my part. Good job.
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Mrskipj
I like being able to sit inside my vehicle as the service is performed and watch the mechanics work.
I like being able to sit inside my vehicle as the service is performed and watch the mechanics work.
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BC
Every gentlemen working their was very respectful, polite, and professional. They all had great customer service and worked very ...
Every gentlemen working their was very respectful, polite, and professional. They all had great customer service and worked very fast and hard.
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EA
All staff were very friendly and fast.
All staff were very friendly and fast.
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CH
The staff was friendly, knowledgeable and helpful
The staff was friendly, knowledgeable and helpful
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Dave F
the attendants were very helpful went out of there way to help us. anthony was amazing!
the attendants were very helpful went out of there way to help us. anthony was amazing!
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Cheryl C.
Customer service was excellent.
Customer service was excellent.
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John H.
When calling out for lights to check if operational, there was so much noise in the bays that I couldn't distinguish - too many ...
When calling out for lights to check if operational, there was so much noise in the bays that I couldn't distinguish - too many voices calling out over one another.
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TeddyG
Need better coupons I think prices a little to high
Need better coupons I think prices a little to high
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Renaenichole
The staff was very friendly. Not pushy. They were joking with each other which kept the atmosphere very energetic. Morale seem ...
The staff was very friendly. Not pushy. They were joking with each other which kept the atmosphere very energetic. Morale seems high enough made me feel like they cared about their job.
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B. guy
Quick, efficient, knowledgeable, polite and thorough service. Saves me time. I can see what the tech is doing underneath. And I ...
Quick, efficient, knowledgeable, polite and thorough service. Saves me time. I can see what the tech is doing underneath. And I don’t have to get dirty and wonder if I did everything right! I don’t have to get rid of the used oil!
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Elizabeth T
This is my second visit, I do not know much about cars hardly anything. I love that at valvoline i can show up and they take car ...
This is my second visit, I do not know much about cars hardly anything. I love that at valvoline i can show up and they take care of me, literately. I was really satisfied with my visit and i plan to continue going to valvoline for all my cars needs.
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Anonymous
No wait time, friendly, efficient service, keep me informed of what they're doing and why.
No wait time, friendly, efficient service, keep me informed of what they're doing and why.
MORE
Jaz77
Courtesy of the staff.
Courtesy of the staff.
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Cassandra
They were kind and helpful.
They were kind and helpful.
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Brian
Consistent, been going to them even before they were oil can henry. discounts and coupons help hehehheheh! they know us and the ...
Consistent, been going to them even before they were oil can henry. discounts and coupons help hehehheheh! they know us and the our cars...
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Linda P
I was satisfied with the service.
I was satisfied with the service.
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Keezo187
Professional staff. Very fast service and welcoming. Will definitely be back again.
Professional staff. Very fast service and welcoming. Will definitely be back again.
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Anonymous
Advertising says you will match a competitor coupon but thats wasn’t true when I tried using a coupon.
Advertising says you will match a competitor coupon but thats wasn’t true when I tried using a coupon.
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RonL
Quick reliable service
Quick reliable service
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Sandra
quick in; quick out check of systems
quick in; quick out check of systems
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Honda
The staff was friendly and professional. I got in and out in a very quick time. I alternate between your two locations in Yaki ...
The staff was friendly and professional. I got in and out in a very quick time. I alternate between your two locations in Yakima and will be back.
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Newbeeahh
Great fast service
Great fast service
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Anonymous
Very satisfied and will recommend my family
Very satisfied and will recommend my family
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Lora R
They are always so helpful!
They are always so helpful!
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Duce1983
Pleasant atmosphere and very knowledgeable. Love the coupons, you just can't beat $19.95.
Pleasant atmosphere and very knowledgeable. Love the coupons, you just can't beat $19.95.
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JD
It was quick, friendly service
It was quick, friendly service
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Cliff G
Great communication with the serviceRep and crew regarding all aspects of the service procedure
Great communication with the serviceRep and crew regarding all aspects of the service procedure
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Donna M
jnformative courtious friendly
jnformative courtious friendly
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Will Knot B. Back
I dont expect much when dealing with Valvoline but it would be nice to at least be treated with some acknowledgment that I chose ...
I dont expect much when dealing with Valvoline but it would be nice to at least be treated with some acknowledgment that I chose Valvoline. Service was not done to my satisfaction because I now have a leak under my automobile that was not there before.I sure do miss Oil Can Henry's
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Gjackson
The guys are always so friendly and informative. I never feel pushed to buy any extras. They explain everything that they are do ...
The guys are always so friendly and informative. I never feel pushed to buy any extras. They explain everything that they are doing. Quick and easy.
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MARTIN MEDINA
I LIKE EVERYTHING ON MY VISIT.
I LIKE EVERYTHING ON MY VISIT.
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NHP
the prices are escalating each time I go in. also I am inundated with coupons and the discounts are small. I would be happy if ...
the prices are escalating each time I go in. also I am inundated with coupons and the discounts are small. I would be happy if I didn't have to pay as much.
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Deb620
I always use them for my oil change. They are dependable and courteous.
I always use them for my oil change. They are dependable and courteous.
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sarah h
The crew was very friendly and extremely helpful, they always do a great job.
The crew was very friendly and extremely helpful, they always do a great job.
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Tara
Three man at the computer did not seem interested in us as the customer. He never smiled and even yelled at the employee working ...
Three man at the computer did not seem interested in us as the customer. He never smiled and even yelled at the employee working on my car.
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Yesenia
Excellent customer service! Friendly staff! Definitely coming back for future service.
Excellent customer service! Friendly staff! Definitely coming back for future service.
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Jerry R
Always courteous and efficient
Always courteous and efficient
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Anonymous
Quick and not pricey
Quick and not pricey
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Anac
The wait to get service done. But it was on a Saturday. Saturdays are busy. Understandable
The wait to get service done. But it was on a Saturday. Saturdays are busy. Understandable
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Jody Reese
It was quick..easy acsess and everyone is very nice.
It was quick..easy acsess and everyone is very nice.
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Rivera
Fast, check everything, then after there done.they double check
Fast, check everything, then after there done.they double check
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Pat
No reason
No reason
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JoAnne W.
I was waited on immediately and all of the staff were cordial to me. Thank you.
I was waited on immediately and all of the staff were cordial to me. Thank you.
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JK
Friendly and quick service.
Friendly and quick service.
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Fredy M
Very fast and friendly and also good price. They went beyond by even checking tire pressure and lights
Very fast and friendly and also good price. They went beyond by even checking tire pressure and lights
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The Salvation Army
The crew was very friendly and they checked the vehicle and explained every step they took when working in my minivan.
The crew was very friendly and they checked the vehicle and explained every step they took when working in my minivan.
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Lupe M
No waiting and the staff was very friendly
No waiting and the staff was very friendly
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Rick U
Fast and friendly. Thanks Rick Urlacher
Fast and friendly. Thanks Rick Urlacher
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Bertha Cordova
Good service and very friendly.
Good service and very friendly.
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Josh S.
Price, and reliability. Speed is usually great but it was busy
Price, and reliability. Speed is usually great but it was busy
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Edgar
The staff was friendly and the service was fast.
The staff was friendly and the service was fast.
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R.A.S
I waited over the service bay while they all seemed to confer on a returning customers problem. I figure that's cool because may ...
I waited over the service bay while they all seemed to confer on a returning customers problem. I figure that's cool because maybe that returning customer could have been me or my wife and I saw how important his problem was to those that worked there.
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christina
I was going to go to another place but there servicemen were rude so I pulled into this station. I then forgot my credit card. T ...
I was going to go to another place but there servicemen were rude so I pulled into this station. I then forgot my credit card. The gentleman was very nice about the situation and told me to come back and the time they closed. I was not able to go back that evening because I had another task that ran later than expected. i went back a few days later and the gentleman were very nice. I did get in really quickly and done without incident.
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David m.
service was good as usual, been there before 4 times and that was my 5th time, always good service.
service was good as usual, been there before 4 times and that was my 5th time, always good service.
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Jane V
I spent too much for replacing my ac filter when I could have bought it for less at a store
I spent too much for replacing my ac filter when I could have bought it for less at a store
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Jose Rodriguez
The staff explained to me in detail what my car needed and I wasn’t pressured into buying things I didn’t need.
The staff explained to me in detail what my car needed and I wasn’t pressured into buying things I didn’t need.
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Chevrolet truck
Started out like a sales pitch did not want to hear it i no you make more on parts but was only interested in a oil change
Started out like a sales pitch did not want to hear it i no you make more on parts but was only interested in a oil change
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Randy A.
Drive in, quick service and on the road knowing the oil change was done properly.
Drive in, quick service and on the road knowing the oil change was done properly.
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Scrotty McBurgerballs
Cuz it's quick easy and always very friendly
Cuz it's quick easy and always very friendly
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Mike S.
Friendly staff who communicate clearly. Services completed efficiently & timely
Friendly staff who communicate clearly. Services completed efficiently & timely
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Gregorio O.
Good service, good advice and good price.
Good service, good advice and good price.
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Tina
It’s my first time I will come back to have a better view but am satisfied
It’s my first time I will come back to have a better view but am satisfied
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Dave S.
The experience was great. We enjoyed the staff and the visit was painless.
The experience was great. We enjoyed the staff and the visit was painless.
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Leah S.
I did not have to wait to get into the stall and customer service was excellent. I do not feel pressured to buy extra services. ...
I did not have to wait to get into the stall and customer service was excellent. I do not feel pressured to buy extra services. I was treated with respect and They did a great job.
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msh
everything was fine...no worries , no muss no fuss....very clean place...
everything was fine...no worries , no muss no fuss....very clean place...
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Rick O
Great service and friendly staff
Great service and friendly staff
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BS
Always friendly service, usually in a timely manner and I never feel pressured to get any other work done. If I need something t ...
Always friendly service, usually in a timely manner and I never feel pressured to get any other work done. If I need something they can’t do or have there they tell me what I need and where I could go.
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Jake R
The service was great and the employees were very knowledgeable. Made great effort to inform me of problems with my truck withou ...
The service was great and the employees were very knowledgeable. Made great effort to inform me of problems with my truck without pressuring me into buying more than I needed. They also make great connection with their customers and I go there with all my personal vechiles and work vehicles
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ShellieJ.
Been going to same place for years trust the work and hours are very convenient to me. Will continue to go there.
Been going to same place for years trust the work and hours are very convenient to me. Will continue to go there.
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DME
I did not get a sense of pride from the staff like i had from the previous owners staff. This crew was just going through the ...
I did not get a sense of pride from the staff like i had from the previous owners staff. This crew was just going through the motions.
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Zmendoza
Easy and herd all the team work.
Easy and herd all the team work.
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ABD
Everyone was extremely nice and professional. I was especially well taken care of by Tyler.
Everyone was extremely nice and professional. I was especially well taken care of by Tyler.
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Lora R
There was just no problem with anything. I have gone there since the place was built under another name. It is still great under ...
There was just no problem with anything. I have gone there since the place was built under another name. It is still great under the valvoline name. I have three vehicles so they know I will be back soon.
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phydeaux
Quick, friendly.
Quick, friendly.
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Alan
Service was rapid and complete
Service was rapid and complete
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Bill T
Staff and safety and tech that shows me what’s happening under the car.
Staff and safety and tech that shows me what’s happening under the car.
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Osvaldo
I trust them with doing maintenance on my vehicle and cause i like my car runnin smooth
I trust them with doing maintenance on my vehicle and cause i like my car runnin smooth
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Cesar
They were fast, knowledgeable and communicated very well what exactly they were doing.
They were fast, knowledgeable and communicated very well what exactly they were doing.
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John S.
Friendly. Highly professional personnel. No pressure to buy other products.
Friendly. Highly professional personnel. No pressure to buy other products.
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Pat J.
Deep explanation of a possible issue with the car
Deep explanation of a possible issue with the car
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Tori
I just appreciate the quickness and in and out model.
I just appreciate the quickness and in and out model.
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Everardo
Fast and friendly service.. I feel good about watching the service be done
Fast and friendly service.. I feel good about watching the service be done
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Dan F
Professional and fast!! Also fixed a bad brake light.
Professional and fast!! Also fixed a bad brake light.
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Jw
There is always room for improvement
There is always room for improvement
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Carlos
Great service. 69.99 for one and a half courts for my front differential was ridiculous. Only did it because I had a broken fi ...
Great service. 69.99 for one and a half courts for my front differential was ridiculous. Only did it because I had a broken finger. Oil changes are great tho
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Kevin F
Courteous and professional staff and service.
Courteous and professional staff and service.
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Jesica
Juan was courteous and explained everything they were doing. Everyone was attentive. Management is great and courteous.
Juan was courteous and explained everything they were doing. Everyone was attentive. Management is great and courteous.
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Backesfam
Very friendly and professional
Very friendly and professional
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Felipe arellano
Employees and staff treated me like family and offered me great deals upon my service
Employees and staff treated me like family and offered me great deals upon my service
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Many chores momma in a hurry.
excellent service, very friendly and informative, no pressure, no stress. Yeah!
excellent service, very friendly and informative, no pressure, no stress. Yeah!
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Jr. G
They were very knowledgeable, prompt, and polite.
They were very knowledgeable, prompt, and polite.
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Jm
I was just satisfied
I was just satisfied
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Jeepjk
the staff was very knowledgeable and very helpful and courteous
the staff was very knowledgeable and very helpful and courteous
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Erica Gasseling
The staff was very friendly. The employee that assistant me took the time to go through all the different oil changes service th ...
The staff was very friendly. The employee that assistant me took the time to go through all the different oil changes service that were available and guided me on which was the right one for my car. He went through all the procures that would be done and explained everything as it was being done. He was extremely friendly and had lots of knowledge to provide to me as I was a first time customer.
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Anonymous
They were very friendly and did well
They were very friendly and did well
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Greg
Fas,t convenient, courteous
Fas,t convenient, courteous
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NHP
I like being able to pull in before a trip and have the fluids topped off and tires checked for proper inflation.
I like being able to pull in before a trip and have the fluids topped off and tires checked for proper inflation.
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Maribell S
First time there and I love it the convenience of staying in your car knowing there working and not snacking like most other oil ...
First time there and I love it the convenience of staying in your car knowing there working and not snacking like most other oil change business, the way they all worked together to work on all 3 cars at the same time I was out in 27 minute I did it all during my hour lunch it was the best feeling to good a oil change on my car NOT wait long, not be over priced, all during my lunch. Thank you
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Ivan
Great service, friendly and professional staff
Great service, friendly and professional staff
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David m.
overall experience was great, I even returned with 2 more cars .
overall experience was great, I even returned with 2 more cars .
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G O
Great customer service!
Great customer service!
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fred509
This location is very good at what they do and fast I did not know that I had a air filter in my car that needed to be change an ...
This location is very good at what they do and fast I did not know that I had a air filter in my car that needed to be change and they helped me get it changed it was complicated but they did a great job will return to any valvoline location I trust them all.
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Felipe R
Employees work as a team very profesional with the skills for the job manager Phillip always friendly offering air filter if nee ...
Employees work as a team very profesional with the skills for the job manager Phillip always friendly offering air filter if needed. Overall super service l will recomend all my friends to valvoline instant oil change.
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BobbinMoxee
Quick fast service.
Quick fast service.
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Anonymous
Appreciated friendly helpful staff focus on providing good service no high pressure sales pitches
Appreciated friendly helpful staff focus on providing good service no high pressure sales pitches
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Crystal Greable
Very quick and friendly. Was saying what. They were doing at that time. In and out about 20 minutes
Very quick and friendly. Was saying what. They were doing at that time. In and out about 20 minutes
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BT
Friendly and convenient.
Friendly and convenient.
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RonaldoL
I did not have to wait in line and everything was done quickly
I did not have to wait in line and everything was done quickly
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Brenda S.
The people working there were very friendly, helpful with any questions I asked, very thorough in taking care of all the task pu ...
The people working there were very friendly, helpful with any questions I asked, very thorough in taking care of all the task put before them. respected my car. any information that I needed to know they were very informative and explained things that I could understand, very patient with me. I really appreciated the discount that was sent to me in the mail! over all experience was an A rating. yes, you passed !
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DanR
It wasn’t like some other worldly experience and I always like to assume you would like to leave room for improvement
It wasn’t like some other worldly experience and I always like to assume you would like to leave room for improvement
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satisfied customer
I like watching the work get done
I like watching the work get done
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Hal S.
Techs suggest services based only on mileage, but not checking condition of fluids at same time, case in point was suggested a r ...
Techs suggest services based only on mileage, but not checking condition of fluids at same time, case in point was suggested a radiator coolant flush/replacement. I had the water pump replace a little over a year ago, with new coolant at that time. Pitch was based on mileage only. Just need to be sure what they are pitching matches the physical condition. Just an observation (I used to be a Wynn's salesmen of chemicals and equipment)
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Anne KC
The service was fast and efficient. The technicians were able to change an indicator light quickly. And the technician was able ...
The service was fast and efficient. The technicians were able to change an indicator light quickly. And the technician was able to get my fleet card approved and I was ready to go.
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Huskyfan
The staff who worked on my car, Anthony, Bryan, and Martin, were very professional and friendly. I always receive excellent ser ...
The staff who worked on my car, Anthony, Bryan, and Martin, were very professional and friendly. I always receive excellent service at this location. The great staff keeps me coming back.
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Gutz235
I don’t appreciate employees laughing at my cars plates. Yes someone stole a screw and it’s hanging and hasn’t been replaced. Be ...
I don’t appreciate employees laughing at my cars plates. Yes someone stole a screw and it’s hanging and hasn’t been replaced. Be a bit more professional, don’t make customers feel like they’re being made fun of.
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MoJoGoiber
Friendly technicians, seemed to like what they do, were happy, helpful and quick
Friendly technicians, seemed to like what they do, were happy, helpful and quick
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Jack C.
First visit here. Impressed with the professionalism and the service.
First visit here. Impressed with the professionalism and the service.
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Hopkins
The person who helped me was very nice, trustworthy and professional.
The person who helped me was very nice, trustworthy and professional.
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Rz
Fast service and good price.
Fast service and good price.
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Anonymous
Pricing
Pricing
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Joseph
Had a air conditioning fan belt changed on an older american car, which was very difficult and I was very appreciative of the ex ...
Had a air conditioning fan belt changed on an older american car, which was very difficult and I was very appreciative of the extreme difficulty in changing said belt and that I did not have to do it. It was very well work the wait and cost. Thank You
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Dan F
Very knowledgable and helpful staff
Very knowledgable and helpful staff
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Tim b
Very helpful
Very helpful
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Anonymous
great customer service!
great customer service!
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Anonymous
Got the job done fast
Got the job done fast
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Hugh O
I know these guys do a good job. I use to work for Oul Can Henrys.
I know these guys do a good job. I use to work for Oul Can Henrys.
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MM
Only place I trust besides myself to change my oil
Only place I trust besides myself to change my oil
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Jim D
They were fast and friendly.
They were fast and friendly.
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Thayes
Quick convenient however a bit more expensive than competitors
Quick convenient however a bit more expensive than competitors
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papaG
Appeared that those involved in "automatic transmission fluid replace" knew how to perform& still remain friendly and hold a min ...
Appeared that those involved in "automatic transmission fluid replace" knew how to perform& still remain friendly and hold a minor conversation
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Adrian G...
The guys knowledge made me feel confident
The guys knowledge made me feel confident
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PedroP
The customer service my family receives here is always exceptional. The same friendly, knowledgeable staff goes above and beyond ...
The customer service my family receives here is always exceptional. The same friendly, knowledgeable staff goes above and beyond. One time my old Nissan would not start, and the staff was so sweet in helping me move to a parking spot meanwhile I called my family for assistance. Today, the service was fast, friendly, and I appreciate Raymond, Andrew, and Julian for thier hard work and service! Thank you!
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Cuevascmg
Fast . In and out that simple.
Fast . In and out that simple.
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Jennifer S
It was quick and the staff was very nice!
It was quick and the staff was very nice!
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Anita M
Best experience getting my oil change. They did exactly what I needed to get done and I did not feel super pressured with other ...
Best experience getting my oil change. They did exactly what I needed to get done and I did not feel super pressured with other services. Other places in town try to take advantage of me because I am a womxn and this place made me feel confident in my abilities to know what I do and do not need. Will always come here for my oil changes.
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MoeN
Mechanics were clear and nice about the service.
Mechanics were clear and nice about the service.
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margop
It was a good service
It was a good service
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Yakiman
Good oil change and fluids topped up for cheaper than the price it would cost me to do it myself.
Good oil change and fluids topped up for cheaper than the price it would cost me to do it myself.
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SF
My husband took the car in to get an oil change before we traveled out of state. He took a coupon with him and there was some c ...
My husband took the car in to get an oil change before we traveled out of state. He took a coupon with him and there was some confusion as to the intent of my husband to use the coupon vs. the understanding of the staff. BUT it was honored, excellent service, good treatment. My husband was surprised and very pleased with the customer service. Will definitely be regular customers!
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Lambchop
I always get super friendly people working on my car. People I can trust.
I always get super friendly people working on my car. People I can trust.
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Mariad0123
The custermer service is great! They explain to me what protects my engine from common causes of engine breakdown, stress, and ...
The custermer service is great! They explain to me what protects my engine from common causes of engine breakdown, stress, and overall maintenance.
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Shawnta
Anthony explained all the services and the difference between the oil products. He helped me to make informed choices about the ...
Anthony explained all the services and the difference between the oil products. He helped me to make informed choices about the expense of the different products, too. Very respectful when asking to open my door for different services like checking sticker on door jam and changing air filter in glove box. Friendly employees. They always do an outstanding job! I wouldn’t go anywhere else.
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Scarecrow
Representative "Anthony" was very personable, friendly and VERY informative. What I truly appreciated was Anthony advising me ...
Representative "Anthony" was very personable, friendly and VERY informative. What I truly appreciated was Anthony advising me of certain "potential" issue that may arise, but didn't utilize the hard-sell tactics a lot of the competitors use. His candid honesty, and the demonstrably professional and caring attitude by both Anthony and George will ensure that I return to their particular Service Center for all my future car-care needs. It was indeed a pleasure and I felt very confident when I left that I had been in good hands. Keep up the great work dudes! Kim M. Allen
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Jessica V.
I'd been going else where wasn't happy with them. Tried valvoline and car running smoother than ever. Thank you so much
I'd been going else where wasn't happy with them. Tried valvoline and car running smoother than ever. Thank you so much
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Vicki H.
The team at this location is always great! I appreciate their excellent customer service, explanation of the processes and recom ...
The team at this location is always great! I appreciate their excellent customer service, explanation of the processes and recommendations without any pressure to buy. It is clear that they take great pride in doing their jobs well.
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Kasi
Very satisfied with the service, thank you sooo much!!!
Very satisfied with the service, thank you sooo much!!!
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Ricardo Yobani Romero
Everything was great , the guys do a good job explaining everything and giving proper details of services , very patient . My on ...
Everything was great , the guys do a good job explaining everything and giving proper details of services , very patient . My online banking wasn’t transferring funds From my checkings to my savings and the guys let me go to my bank and get the money out and waited patiently for me to come back , they were very understanding
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MARKH
i just appreciate a friendly person(s) when you pull in....
i just appreciate a friendly person(s) when you pull in....
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Jonnykat
Tried to talk me into a coupon that would have cost me more than the one I had. Odd.
Tried to talk me into a coupon that would have cost me more than the one I had. Odd.
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Deb H.
The price was just way too expensive. Can't afford to come there. Will probably have to try to find somewhere else. I have been ...
The price was just way too expensive. Can't afford to come there. Will probably have to try to find somewhere else. I have been coming there for many years even before it was Valvoline. It was called Oil Can Henry's. The price has just got too high.
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Jh
Because I'm always high and there the best
Because I'm always high and there the best
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Ally
The staff always do a nice job they are courteous and get me on my way fast.
The staff always do a nice job they are courteous and get me on my way fast.
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Mmiller
Good customer service
Good customer service
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Karinacallirgos
The guy who helped me was super clear and nice. They got my car done super fast and explained everything to me. I had a good ex ...
The guy who helped me was super clear and nice. They got my car done super fast and explained everything to me. I had a good experience.
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CatS
I have been using this oil change site despite the new names or changes of owners. I see familiar workers and have been treated ...
I have been using this oil change site despite the new names or changes of owners. I see familiar workers and have been treated well. They do the best they can with the amount of customers they have.
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Nay13
Told me they could change my headlight then looked at it and told me they could not change itAlso told me i needed brake fluid b ...
Told me they could change my headlight then looked at it and told me they could not change itAlso told me i needed brake fluid but they could not do it for me
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Frank M
great service
great service
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Anonymous
the staff are friendly, great prices and coupons and they explain things to you!
the staff are friendly, great prices and coupons and they explain things to you!
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Vic R
Quick in. Quick out. Reasonable price. Professional.
Quick in. Quick out. Reasonable price. Professional.
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JK
Friendly and very knowledgeable technicians and quick complete work.
Friendly and very knowledgeable technicians and quick complete work.
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Jenn A.
Very quick yet thorough service, and the best customer service experience I’ve ever had. The employees were wonderful.
Very quick yet thorough service, and the best customer service experience I’ve ever had. The employees were wonderful.
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Anonymous
I looked the old Oil Can Henry better.
I looked the old Oil Can Henry better.
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Fadra
I was able to get right in and the gentlemen where very nice and super quick. They even changed my cabin air filter and it was d ...
I was able to get right in and the gentlemen where very nice and super quick. They even changed my cabin air filter and it was disgusting.
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Eric C
It was a competent oil change and I am likely to be back for the next one.
It was a competent oil change and I am likely to be back for the next one.
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Jeane J.
Is is always good to go to the experienced. courteous mechanics.
Is is always good to go to the experienced. courteous mechanics.
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Chuck
The associates where very knowledgeable of there craft. Offered a filter I needed
The associates where very knowledgeable of there craft. Offered a filter I needed
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Adamj
Guys did a good job, I didnt want somw of the extra services that were offered and explained and when I said no thank you that ...
Guys did a good job, I didnt want somw of the extra services that were offered and explained and when I said no thank you that was it, the guys werent pushy or rude. I will go back
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Stacey
I received a warm and friendly welcome everything was explained in detail so I could understand and also gave good advice to som ...
I received a warm and friendly welcome everything was explained in detail so I could understand and also gave good advice to some of the things that I would need in the future. The workers had great customer service and greatly appreciate that and they didn't try to get me to buy what I didn't need they showed me everything and was very helpful in keeping my car in good shape Thank you so very much and GO SEAHAWKS ! ! !
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Mary C.
The employees are always so professional and nice.
The employees are always so professional and nice.
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Nayeli
The service was done quickly but effectively. Didn’t pressure me into spending more money and oil change was great.
The service was done quickly but effectively. Didn’t pressure me into spending more money and oil change was great.
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Shellie J
friendly service, no pressure to buy extra, was told services i need next time
friendly service, no pressure to buy extra, was told services i need next time
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Rosebud
Fast and courteous service from the staff - answered questions but were not pushy with more expensive or extra items. I Apprecia ...
Fast and courteous service from the staff - answered questions but were not pushy with more expensive or extra items. I Appreciate not having someone sell me extra things when I only want an oil change.
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Lisa J
Great staff!!!!!!!!
Great staff!!!!!!!!
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Eddie B.
The worker should prompt customer for coupons
The worker should prompt customer for coupons
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Kevin W
Cost overall - air filter and 12-month added - was pretty spendy.
Cost overall - air filter and 12-month added - was pretty spendy.
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Pat D.
It was just a pleasant experience. Everyone had a smile on their face and they seemed to enjoy what they were doing. They all ...
It was just a pleasant experience. Everyone had a smile on their face and they seemed to enjoy what they were doing. They all deserve a raise!!!
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KES
Very honest in evaluation of the car.
Very honest in evaluation of the car.
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Nathan A.
Service was super quick! Staff was very friendly and answered all questions. Great experience!
Service was super quick! Staff was very friendly and answered all questions. Great experience!
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Karen P
Juan greeted me right as i pulled in. He and Edwardo were friendly n helpful. Everyone working there had on smiles. Yes I'm very ...
Juan greeted me right as i pulled in. He and Edwardo were friendly n helpful. Everyone working there had on smiles. Yes I'm very satisfied with the service i received. I'll be back. Thank you. Karen P
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Ruben M
My car was having some issues and I wanted to check what was wrong with it. They let me know exactly what it was and referred to ...
My car was having some issues and I wanted to check what was wrong with it. They let me know exactly what it was and referred to a place nearby to get it fixed. (I knew that it wasn’t a place to get cars fixed like a mechanic but i wanted to make sure) But I did get my tires pumped and an oil change while I was there which is where I usually get it done. They helped me out with my issues that day and now my truck is running good and I’ll be sure to go there again.
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Andrew G.
Fast and easy!
Fast and easy!
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Verndoosh
The guys are really good at what they do. It is clear that they like working with each other. They listen and respond to quest ...
The guys are really good at what they do. It is clear that they like working with each other. They listen and respond to questions and concerns.
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Steve S
Personable knowledgeable positive customer service
Personable knowledgeable positive customer service
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Kevin F.
Staff is knowledgeable and very professional. I was shown a dirty air filter and a new one to compare it to, saved me time from ...
Staff is knowledgeable and very professional. I was shown a dirty air filter and a new one to compare it to, saved me time from doing it myself. All lights were tested and fluids checked. Very good site safety procedures displayed. Shop is clean and looked well maintained.
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Anonymous
Quite a bit of wait and the service was a bit of a wait. A little surprised cause the sign indicated instant service but it was ...
Quite a bit of wait and the service was a bit of a wait. A little surprised cause the sign indicated instant service but it was slow. I didn't complain they said they were sorry about the wait so the wait was acknowledged I appreciated that.
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HD Rider
Have always had good service from this location. Never have had any issues or problems with this location. Thank you.
Have always had good service from this location. Never have had any issues or problems with this location. Thank you.
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Leanne A
They were professional and helpful.And made visit pleasant.
They were professional and helpful.And made visit pleasant.
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Nzerilli
The customer service was excellent
The customer service was excellent
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Oscar R.
Very professional
Very professional
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MickeyG
I've been going here for the past 2 years and always feel welcomed. Any issues, they take care of it.
I've been going here for the past 2 years and always feel welcomed. Any issues, they take care of it.
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Gregorio J
Quick, efficient works for me.
Quick, efficient works for me.
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MS Keene
I was very satisfied. I was asked if I would like my tail light changed, I said yes but then the service was not done or mention ...
I was very satisfied. I was asked if I would like my tail light changed, I said yes but then the service was not done or mentioned again. I was not charged for this service so I wasn't too upset.
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John S.
Seemed very professional. Topping off fluids was an added bonus.
Seemed very professional. Topping off fluids was an added bonus.
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Maria pinzon
Porque uno d los que me alludo no sabía como aserle restar mi carro para que ya no me marcara mi carro que necesitaba aserle el ...
Porque uno d los que me alludo no sabía como aserle restar mi carro para que ya no me marcara mi carro que necesitaba aserle el cambio d aceite
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nicolek
They were efficient and friendly, but not overly chatty.
They were efficient and friendly, but not overly chatty.
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Karens
Price has increased way too much.Price was 78 with a 15 dollar coupon. That's 93 for an oil change. At this price we will do ou ...
Price has increased way too much.Price was 78 with a 15 dollar coupon. That's 93 for an oil change. At this price we will do our own. I'm not sure what happened but I was paying about 45.
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TMuns
The guys are so friendly and don’t pressure me. They work quickly and do a great job.
The guys are so friendly and don’t pressure me. They work quickly and do a great job.
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Shelly W
Everyone at the Yakima Nob Hill location were very friendly and courteous, my only problem was the price of service
Everyone at the Yakima Nob Hill location were very friendly and courteous, my only problem was the price of service
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Kim M.
Tech's were prompt and courteous, they were informative and answered my questions. Very professional and businesslike.
Tech's were prompt and courteous, they were informative and answered my questions. Very professional and businesslike.
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TessaS
The cameras to show the technician under the vehicle were not working again. Since the shop was branded to Valvoline, the camer ...
The cameras to show the technician under the vehicle were not working again. Since the shop was branded to Valvoline, the cameras have only worked during one of my visits. One of the most important reasons why I use this shop is the cameras - I want to see what is going on under the car. I can see the techs under the hood. I've been to shops where inspections weren't completed properly but with the cameras I can SEE they are doing things correctly.
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Jacinda
They told me something about my car that needed to be fixed ASAP and they didn’t hesitate to fix it.
They told me something about my car that needed to be fixed ASAP and they didn’t hesitate to fix it.
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Vanmom08
Convenient, fast, and friendly
Convenient, fast, and friendly
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Kakes Medina
The service was very quick. I appreciated it because I had my toddler with me and she was fussy. It was great that they were pat ...
The service was very quick. I appreciated it because I had my toddler with me and she was fussy. It was great that they were patient while I delt with her in between there updates.
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Lori
Efficient and professional
Efficient and professional
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MGMora
Fast and courtious. Didn't want to sell me things here and there. Topped off my other fluids at no charge
Fast and courtious. Didn't want to sell me things here and there. Topped off my other fluids at no charge
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Dario
I was pulled in for service as soon as I got there, service started as soon as I pulled inside and service was excellent.
I was pulled in for service as soon as I got there, service started as soon as I pulled inside and service was excellent.
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Elsa
Staff was friendly very thorough and very attentive to my vehicle needs
Staff was friendly very thorough and very attentive to my vehicle needs
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Felipe Reyes
Friendly customer service, fast and great price.
Friendly customer service, fast and great price.
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Frank M
pleasant
pleasant
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Kristi o
They were good and fast. They didn’t take long.
They were good and fast. They didn’t take long.
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Crystal
They were friendly , knowledgable and efficient .
They were friendly , knowledgable and efficient .
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Ashlee
They were so friendly and helped bring awareness to a few extra things going on with my car and compared a new air filter to my ...
They were so friendly and helped bring awareness to a few extra things going on with my car and compared a new air filter to my old one to show me the difference in quality. They worked quickly and got us out of there in no time at all
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Jamie P.
This was my second time to Valvoline. The first time, I was so frustrated with a guy there. You let me know you wanted me to try ...
This was my second time to Valvoline. The first time, I was so frustrated with a guy there. You let me know you wanted me to try again and sent me a coupon for a free oil change. I am so glad I tried again! I had Jared again this visit. He was super awesome again! He was the nice guy I told you about last time but I couldnt remember his name. I made sure to get it this time. HE is the reason that I will come back. He once again gave me great service. I cannot stress this enough that last time when I had an issue, it was not him but the other guy. Thank him for me, for making this a fantastic experience.
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UWHuskyFan
Staff was very friendly, knowledgeable, and professional. They worked fast but I didn't feel anything was overlooked or done un ...
Staff was very friendly, knowledgeable, and professional. They worked fast but I didn't feel anything was overlooked or done unsatisfactory. The staff made me feel very welcomed. They recommended services, explained the processes, and weren't pushy at all. Nob Hill Yakima Valvoline is my "go to" shop for oil changes and other auto services.
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Kelly S.
Able to drop off my car and it was done in 20 minutes
Able to drop off my car and it was done in 20 minutes
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Ben C
I felt some pressure to complete services that I could not afford to pay for at that time.
I felt some pressure to complete services that I could not afford to pay for at that time.
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Lacey Valdez
Good customer service and a great deal on the oul change. I just waited in the comfort of my own car.
Good customer service and a great deal on the oul change. I just waited in the comfort of my own car.
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benbojr
the pricing of some of the services and items were a bit high and I felt pressured somewhat to acquire them. Otherwise I was hig ...
the pricing of some of the services and items were a bit high and I felt pressured somewhat to acquire them. Otherwise I was highly satisfied.
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Zack s
I feel 80 bucks for a tire fill up and looking at my lights .then filling up with oil seems a bit high
I feel 80 bucks for a tire fill up and looking at my lights .then filling up with oil seems a bit high
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Glen R.
the staff was very friendly and knowledgeable and made sure I understood what was going on .
the staff was very friendly and knowledgeable and made sure I understood what was going on .
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Markie B
The up sell is ok, but not part of my ideal visit
The up sell is ok, but not part of my ideal visit
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John N
they were fast and looked like they knew what they were doing Thank You
they were fast and looked like they knew what they were doing Thank You
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Ron L
Everything was explained well and done professionally
Everything was explained well and done professionally
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Anonymous
I have used them before and I like not having to get out of car
I have used them before and I like not having to get out of car
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Cindy W.
Efficient staff, discussed doing some items at next visit and was not “pressured” to change my mind. I now know hat additional t ...
Efficient staff, discussed doing some items at next visit and was not “pressured” to change my mind. I now know hat additional things I may or may not have done at next visit.
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Mike B
They did a good job
They did a good job
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Scott
They were very friendly and helpful
They were very friendly and helpful
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Michelle C.
The service is always great
The service is always great
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Andy B
Friendly professional and fast
Friendly professional and fast
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Anonymous
I guess it wasn’t to bad
I guess it wasn’t to bad
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Cashman71
The staff were courteous and professional. They proved knowledgeable in all areas of the services they offered. And the entire s ...
The staff were courteous and professional. They proved knowledgeable in all areas of the services they offered. And the entire service was completed in under twenty minutes. I’m very impressed with this crew.
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Rebecca B
They lett me know everything they were doing.
They lett me know everything they were doing.
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Candy
It is always friendly and very knowledgeable. Plus I can stay in my car and observe and that makes me feel like there is less pr ...
It is always friendly and very knowledgeable. Plus I can stay in my car and observe and that makes me feel like there is less problems because I actually am watching.
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Anonymous
Very happy with the service will come again
Very happy with the service will come again
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Moe
Good service
Good service
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JonnyB
The staff was friendly very clear on what was available for me. They were clear on price and were showing me everything that was ...
The staff was friendly very clear on what was available for me. They were clear on price and were showing me everything that was getting done as it was completed
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Anonymous
Was not greeted, took almost an hour.
Was not greeted, took almost an hour.
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Onyx G
THe employees at valvoline are always impressive. Quick, to the point, courteous.
THe employees at valvoline are always impressive. Quick, to the point, courteous.
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JulieS
They were friendly and honest, and offered advice and help beyond the scope of the oil change. I also enjoyed the friendly bante ...
They were friendly and honest, and offered advice and help beyond the scope of the oil change. I also enjoyed the friendly banter between them; it made for an entertaining wait.
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JoanR
They did a professional job and were very friendly.
They did a professional job and were very friendly.
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Sam Lipschitz
Hey, i did not express dissatisfaction - it was just a normal experience.
Hey, i did not express dissatisfaction - it was just a normal experience.
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Goose
Clean and professional atmosphere. Quick service. Friendly staff.
Clean and professional atmosphere. Quick service. Friendly staff.
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CM
They went above and beyond
They went above and beyond
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Vicki H.
EXCELLENT CUSTOMER SERVICE! Erik and his team... Seth and Nathaniel ....were awesome! I really appreciate the care and pride the ...
EXCELLENT CUSTOMER SERVICE! Erik and his team... Seth and Nathaniel ....were awesome! I really appreciate the care and pride they take in doing their job.-Vicki H.
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CHops
Both gentleman that worked on my car (Brian and Eric, I think) were kind, didn’t try and sell me anything I didn’t need and expl ...
Both gentleman that worked on my car (Brian and Eric, I think) were kind, didn’t try and sell me anything I didn’t need and explained things to me thoroughly. As a female with little knowledge of cars, I often feel like place like this try and pressure me with up sales and I didn’t feel like that at all, even though they offered additional services.
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Deb h
The gentlemen who worked on my car were very pleasant and respectful. They were genuinely nice. Anthony was awesome.
The gentlemen who worked on my car were very pleasant and respectful. They were genuinely nice. Anthony was awesome.
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Musicforlife
I was very satisfied with everyone who worked on my car, they were all very courteous and worked fast and I got out fast. Thank ...
I was very satisfied with everyone who worked on my car, they were all very courteous and worked fast and I got out fast. Thank you to Tony and Phillip for having a awesome team.
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Scott
It was great job done well
It was great job done well
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Frank Z.
they are thorough and work together well
they are thorough and work together well
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Brandy
Friendly service and prompt work. I had a coupon for a total service for 44. dollars, however the computer would only give a 20 ...
Friendly service and prompt work. I had a coupon for a total service for 44. dollars, however the computer would only give a 20.00 discount, not the technicians fault.
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Robin K
everyone was so very nice, explained all clearly
everyone was so very nice, explained all clearly
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Scott
Jared is great. Great service, friendly and quick.
Jared is great. Great service, friendly and quick.
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RRB
No comment.
No comment.
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Rigon
Of course this is like my second time going but I'm sure I'll be going every time I need my oil change
Of course this is like my second time going but I'm sure I'll be going every time I need my oil change
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Dave m
Didnt have a waiting room,
Didnt have a waiting room,
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Supercameraman
cheerful staff, no problems.
cheerful staff, no problems.
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Ryan M
It was quick and efficient. They went through everything with me and left me feeling good about where my cars maintenance was
It was quick and efficient. They went through everything with me and left me feeling good about where my cars maintenance was
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Chantelle Liberty
Both weren’t too sure how to address my “maintenance needed” light and spent a bit of time on the computer. My feeling was they ...
Both weren’t too sure how to address my “maintenance needed” light and spent a bit of time on the computer. My feeling was they were new. They accomplished it very successfully eventually. Both were highly professional and courteous and I will trust they will gain experience each day. I will come back. I’ve always had a good experience and this will not deter me at all. They explained why it came on and I felt confident in their explanation.
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Kevin I
Philip Velasco’s was very helpful and professional. Jared recommended critical tuneups that i plan doing next trip
Philip Velasco’s was very helpful and professional. Jared recommended critical tuneups that i plan doing next trip
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April A
Very fast service, extremely friendly and knowledgeable.
Very fast service, extremely friendly and knowledgeable.
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lindam
Such good, efficient service, courteous and friendly staff, very positive
Such good, efficient service, courteous and friendly staff, very positive
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Dan l
Fast. Professional. Worked me in right at closing time.
Fast. Professional. Worked me in right at closing time.
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Doc
The whole crew working had good chemistry with each other. They seemed like a tight group. I was glad to know they have been wor ...
The whole crew working had good chemistry with each other. They seemed like a tight group. I was glad to know they have been working together for what seemed like a long time.
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Temo Madrigal-Sanchez
I usually see Jared, the assistant manager. This time, I got to meet the Manager, Phillip. I can see why Jared is such a great a ...
I usually see Jared, the assistant manager. This time, I got to meet the Manager, Phillip. I can see why Jared is such a great assistant manager; he is being trained by a great manager. Phillip was very informing when I asked questions about my wife's car. He was not pushy on the cabin filter I needed for her car. I also liked that he introduced the two other team members who would be doing the work on my wife's car. I've been a customer for 3 years (Oil Can Henry's to now Valvoline) and I can see that you are putting a lot of effort into customer service. I do miss the option of getting a newspaper, but it makes sense that most people now have cellphones. I'm a bit old school. Good job everyone!
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coug62
Great customer serviceMy only disappointment is the cost went up even using a 15% off coupon. I drive 50K per year and track my ...
Great customer serviceMy only disappointment is the cost went up even using a 15% off coupon. I drive 50K per year and track my expenses. I will bring my own oil in from now on.
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You know me
I like that I’m able to drive in and out without having to get off my vehicle
I like that I’m able to drive in and out without having to get off my vehicle
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Mashes
It was quick and easy and I thought the coupon I used made it a good value.
It was quick and easy and I thought the coupon I used made it a good value.
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Chris D .
I trust the name and have never had a problem with the service even when it was Oil Can Henry’s.
I trust the name and have never had a problem with the service even when it was Oil Can Henry’s.
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Anonymous
they did not have my air filter in stock and i had to wait for delivery of it. the computer system was down for a while, that t ...
they did not have my air filter in stock and i had to wait for delivery of it. the computer system was down for a while, that took extra time also
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Brianna
Great customer service
Great customer service
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Danielle C
Very friendly staff, quick and efficient, and best of all they communicated and interacted with me.
Very friendly staff, quick and efficient, and best of all they communicated and interacted with me.
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Chris C
Highly satisfied. I get a decent value but I also recognize I get the most expensive oil available for my high performance car.
Highly satisfied. I get a decent value but I also recognize I get the most expensive oil available for my high performance car.
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Mike P.
The staff made me feel like a member of their family. Each and every associate was amazingly kind and responsive to my every nee ...
The staff made me feel like a member of their family. Each and every associate was amazingly kind and responsive to my every need. There is a location closer to me that gives good service too, but I wanted to see a former work associate (Brian R.) who now works at this location. Next time I come in, it will be to say hello to EVERYONE at this great and amazing location, even though it's a few miles further from my home. Thank you so much to each and every one of you!
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Mamaramos
Quick professional, low pressure and clean!
Quick professional, low pressure and clean!
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JM
Great service.
Great service.
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Amy B
Yesterdays visit was for a headlight. My dad has changed the light before, however it is difficult, so at my last oil change I h ...
Yesterdays visit was for a headlight. My dad has changed the light before, however it is difficult, so at my last oil change I had asked if they change headlights and they happily said yes. Yesterday the headlight gave them issues and they almost gave up, but gave it one more try and it was a success. Because of this, I will return for all my maintenance that Valvoline performs! Thank you, Phillip, Steven & Julian!!
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Sarah
Thank you for Manager Phillip and his staff on a busy cold afternoon. They were busy but iI didn’t feel pressured to get pushed ...
Thank you for Manager Phillip and his staff on a busy cold afternoon. They were busy but iI didn’t feel pressured to get pushed through. Top notch job from manager Phillip and staff on duty.
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Martinez
Friendly employees. Very courteous and mindful.
Friendly employees. Very courteous and mindful.
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Anonymous
it was fine just routine oil change. I go to Valvoline for most of my oil changes usually every 60 days so not a big deal.
it was fine just routine oil change. I go to Valvoline for most of my oil changes usually every 60 days so not a big deal.
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KenHooper
Great customer service and excellent services.
Great customer service and excellent services.
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Yesenia
Had great customer service and the service was fast!
Had great customer service and the service was fast!
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vince D
Good communication as well as informative service.
Good communication as well as informative service.
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Mark E
Not knowing about serpentine belts and radiator flushes and having to think about that
Not knowing about serpentine belts and radiator flushes and having to think about that
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Hector
It’s quick and easy to drive in and have your oil change
It’s quick and easy to drive in and have your oil change
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Cindy h
All were very gentlemanly and fun. Made me feel very comfortable. Highly recommend valvoline.
All were very gentlemanly and fun. Made me feel very comfortable. Highly recommend valvoline.
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Robin Z.
I said much more on previous answer, reality is it's about the same because I couldn't trust these guys anymore than I already d ...
I said much more on previous answer, reality is it's about the same because I couldn't trust these guys anymore than I already do. Great staff. Great work. Great prices. I keep coming back because of the crew here not the company name or oil product. You should be proud of every man on this crew. They are the best. They have earned my trust and my business. I am a very, very satisfied customer.
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Anonymous
the gentleman explained to me that as having an older car I may need to come in for a change more often than twice a year
the gentleman explained to me that as having an older car I may need to come in for a change more often than twice a year
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Eric D
It was early morning right after the shop had opened. I seemed to be the first customer of the day, but the staff was on the bal ...
It was early morning right after the shop had opened. I seemed to be the first customer of the day, but the staff was on the ball. Even though I was pressed for time, they got me done and out way ahead of schedule.
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Dennis R
Professional courteous service
Professional courteous service
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Anonymous
Friendly & knowledgeable
Friendly & knowledgeable
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Jane M
Hi, I wanted to !et you know how happy I was with Phillip (manager) service.He spent the time to fix a headlight and when couldn ...
Hi, I wanted to !et you know how happy I was with Phillip (manager) service.He spent the time to fix a headlight and when couldn't do the work there, he recommended a place that could and when after I had the work done elsewhere, he gladly refunded the unused part I purchased with him. Very good service, Thank You.
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Max C
There were recommendations to be done, however, I enjoyed the service and the no pressure attitude of the staff. As a customer ...
There were recommendations to be done, however, I enjoyed the service and the no pressure attitude of the staff. As a customer you know what you can afford at the time you bring your vehicle in for service, being pressured to replace this or change that is not appreciated.
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Heather F
I can't believe how much you charge for a basic oil change. If I go to Walmart down the street I get the exact same thing for ha ...
I can't believe how much you charge for a basic oil change. If I go to Walmart down the street I get the exact same thing for half the price and they vacuum my carpet. I would prefer to go to you instead because of the proximity to my house, but $50 for an oil change is ridiculous.
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Safetydude
Great service
Great service
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Brennab
They were fast, efficient, and friendly, and NO PRESSURE.
They were fast, efficient, and friendly, and NO PRESSURE.
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Rae M
Very quick and nice and friendly.
Very quick and nice and friendly.
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Anonymous
It was a great experience. Thank you
It was a great experience. Thank you
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Spawn
Courteous prof ssiinal staff that did their job quickly and everyone said goodbye, thanks for the business and come again.
Courteous prof ssiinal staff that did their job quickly and everyone said goodbye, thanks for the business and come again.
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Kirby
Always friendly, courteous, informed, professional and efficient.
Always friendly, courteous, informed, professional and efficient.
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Mike C
no reason
no reason
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Bill S
Price. Almost $100 for synthetic oil change is rediculous.
Price. Almost $100 for synthetic oil change is rediculous.
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JM
quick, friendly, Safe Environment
quick, friendly, Safe Environment
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Anonymous
They were clearly understaffed but seemed to work very efficiently...still keep good communication when it was very busy
They were clearly understaffed but seemed to work very efficiently...still keep good communication when it was very busy
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ALEX F
QUICK SERVICE, FRIENDLY STAFF
QUICK SERVICE, FRIENDLY STAFF
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Matt T.
It was a little slower than usual
It was a little slower than usual
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Lynzi m
The customer service was great and the time it took to get done was also great didn't take long and I like how I can sit in the ...
The customer service was great and the time it took to get done was also great didn't take long and I like how I can sit in the car and watch them while it's being done.
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DB
Great Service!
Great Service!
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Del G.
Friendly and expertise service
Friendly and expertise service
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Judy I
Courteous and answered my questions. If didn't know the answer, person asked someone else who knew the answer. Teamwork which w ...
Courteous and answered my questions. If didn't know the answer, person asked someone else who knew the answer. Teamwork which was witnessed amongst the coworkers.
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Mary
All of the employees were very professional and extremely courteous.
All of the employees were very professional and extremely courteous.
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Paul Sr.
everyone seemed really courteous and nice
everyone seemed really courteous and nice
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Kaylynn m
Friendly, efficient, and knowledgeable. This was my first oil change with a new car. I questioned the oil and verified 3 times t ...
Friendly, efficient, and knowledgeable. This was my first oil change with a new car. I questioned the oil and verified 3 times they knew to put oil in filter since it is a turbo. They did not get irritated with me, that I could tell.One issue was not one person carried through the entire process. Several people jumped here and there and seemed to be some tension between the workers.
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Anonymous
Friendly and outgoing
Friendly and outgoing
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Ada
Good service and quick. Everyone was very polite but I do miss the Oil Can Henry look. The staff uniforms are okay but the oth ...
Good service and quick. Everyone was very polite but I do miss the Oil Can Henry look. The staff uniforms are okay but the other looked more professional. I think slowing down a bit would help older people understand them better.
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Big O
Good service
Good service
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Moxeemanj
Had to wait 45 minutes to get into the bay
Had to wait 45 minutes to get into the bay
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Doug H
great customer service ,Thank You
great customer service ,Thank You
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Jeff
Nice facility and very clean. The staff were very professional and friendly. I generally perform my own oil changes and other ...
Nice facility and very clean. The staff were very professional and friendly. I generally perform my own oil changes and other maintenance. I have been too busy lately to do so.
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Andrew k
A great team of professionals, I highly enjoyed the service that was provided to my Dodge Dakota 2005. Great job guy, will be re ...
A great team of professionals, I highly enjoyed the service that was provided to my Dodge Dakota 2005. Great job guy, will be returning back for service. Highly recommend the service.
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Linda K
The customer service from your staff was top notch. Courteous. Explained everything. Actrd like they enjoyed their job.
The customer service from your staff was top notch. Courteous. Explained everything. Actrd like they enjoyed their job.
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M Reed
There is always room for improvement.
There is always room for improvement.
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Nikki509
The emlpoyees are always so nice and helpful. I feel they love and take pride in what they do. Always informative.
The emlpoyees are always so nice and helpful. I feel they love and take pride in what they do. Always informative.
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TemoMadrigal
The manager, Jared, is always very attentive and courteous. I remember my last oil change, he was walking around reminding all o ...
The manager, Jared, is always very attentive and courteous. I remember my last oil change, he was walking around reminding all of his team members to drink water in the 102 degree heat. I vividly remember him coming up to the gentleman that was helping me and asking him how he was feeling. That left a lasting impression on me. I've been an Oil Can Henry's customer for years and I've enjoyed the continued focus on excellent customer service and teamwork demonstrated by your employees. Good job.
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Grace S
They are kind, quick and helpful. Very easy to get service done.
They are kind, quick and helpful. Very easy to get service done.
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Rich A
Great customer service!
Great customer service!
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Yakattack
The team was very friendly and quick to get started and completed on my service!
The team was very friendly and quick to get started and completed on my service!
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Mateo R.
The people were friendly. I stop by earlier in the day but left my visa at work. They explained to me the closing times. I came ...
The people were friendly. I stop by earlier in the day but left my visa at work. They explained to me the closing times. I came back they were just as friendly. They got my oil change done quickly. Alerted me of some possible changes I'll need to do.
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Lamchop
The workers were extremely friendly, and explained everything to me, when I had questions.
The workers were extremely friendly, and explained everything to me, when I had questions.
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Lori L
Always friendly , helpful and informative
Always friendly , helpful and informative
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Brandy
The employees made a quick job of servicing my car, explained what they were doing and very friendly. Enjoyed my visit.
The employees made a quick job of servicing my car, explained what they were doing and very friendly. Enjoyed my visit.
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Mary F
The men were quick moving and professional. Also, another car tried to cut in front of me and and a Valvoline employee asked him ...
The men were quick moving and professional. Also, another car tried to cut in front of me and and a Valvoline employee asked him kindly to back up and allow me to enter, b/c I had been there first. I was very pleased.
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HeatherW
The service was very professional and I appreciate them checking and topping all fluids as well as checking lights, blinkers, br ...
The service was very professional and I appreciate them checking and topping all fluids as well as checking lights, blinkers, brakes etc. and checking tire pressure. I usually do my oil change myself but I decided to come here so I have professional record of my oil changes plus I am a very busy woman and I appreciate one less thing taken off my plate.
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Mike
Very prompt and professional
Very prompt and professional
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Jan W.
Each and every employee was friendly, efficient and knowledgeable. Honestly, this was the best service I've ever had! Shout out ...
Each and every employee was friendly, efficient and knowledgeable. Honestly, this was the best service I've ever had! Shout out to the staff..
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Paul W
Great service and prompt attention
Great service and prompt attention
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VikkiSzat
Always a good experience. Don't have anything bad to say. Prompt response and very easy. That's why we always go and always tell ...
Always a good experience. Don't have anything bad to say. Prompt response and very easy. That's why we always go and always tell friends and family to always go there.
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Andy
staff was very friendly and professional, and did not try to pressure me into anything I didn't need. They were all very welcomi ...
staff was very friendly and professional, and did not try to pressure me into anything I didn't need. They were all very welcoming and attentive.
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Kevinjw
Employees were very nice to work with and gave honest recommendations on the need for services.
Employees were very nice to work with and gave honest recommendations on the need for services.
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rocky
fast and efficient very friendly guys working there! They answered my questions were not like most places that see a female an ...
fast and efficient very friendly guys working there! They answered my questions were not like most places that see a female and try to make me spend more money than needed! Very friendly and safe feeling atmosphere! Def will go back!
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sue d
good customer service, prompt attention to the problem
good customer service, prompt attention to the problem
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Alicia G.
The men were all extremely polite and professional. They talked me through the process and several of the them would smile and s ...
The men were all extremely polite and professional. They talked me through the process and several of the them would smile and say hello to my one year old as they worked around my vehicle which, made the experience all the more pleasant for the both of us.
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User204847
I hate saying no to at all and would rather not even being asked
I hate saying no to at all and would rather not even being asked
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DONALD R
THE WAY I WAS TREATED BY THE FRIENDLY STAFF , AND WAS KEPT INFORMED ABOUT SERVICE GOING ON .
THE WAY I WAS TREATED BY THE FRIENDLY STAFF , AND WAS KEPT INFORMED ABOUT SERVICE GOING ON .
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Nellie3087
We went to the valvoline on nob hill in yakima and there was a young man by the name of ivan that helped us out .. He was so nic ...
We went to the valvoline on nob hill in yakima and there was a young man by the name of ivan that helped us out .. He was so nice and friendly my husband and i loved the respect and kindness all the staff had but Ivan was so attentive and efficient.
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AMiller
The mechanics that work there are all so professional. They always make my visit easy and fast, so yes I like this place. I am a ...
The mechanics that work there are all so professional. They always make my visit easy and fast, so yes I like this place. I am a loyal customer of 10 years and would not go anywhere else no matter what your name is or if you don't have castrol oil any more. I come here because of the service.
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Soria A
The customer service skills of the employees was great! Quick, easy, and knowledgeable experience.
The customer service skills of the employees was great! Quick, easy, and knowledgeable experience.
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markl
first time there, nothing to compare it to
first time there, nothing to compare it to
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Mlynn Swillis
Brian helped me and was great. The other guy idk his name fewat too. I'm never going to walmart for oil changes. However think i ...
Brian helped me and was great. The other guy idk his name fewat too. I'm never going to walmart for oil changes. However think it's pricey.
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Jonathan B
Was greeted politely
Was greeted politely
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Roger A.
This was my first time at this location having moved from out of state. My hopes was that this shop was as good as one I left i ...
This was my first time at this location having moved from out of state. My hopes was that this shop was as good as one I left in Missouri. I was attended to by three different individuals. The first person appeared to be fairly new and was unable to obtain information on my vehicle by looking at the VIN. He immediately asked a more experienced technician who promptly provided the answer needed. They offered additional services, but didn't try to pressure me (as I have experienced in other Valvoline shops before), which I really appreciated. Fast, professional and thorough. I'll be back.
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Bobby
Very fast. I went first thing in the morning. They weren't sleepy or tired. Seemed like the were ready to take on the day.
Very fast. I went first thing in the morning. They weren't sleepy or tired. Seemed like the were ready to take on the day.
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Jet
The guys were friendly and explained everything!
The guys were friendly and explained everything!
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NHP
I had to wait a long time for someone to finish "a simple top off" on another Customer. the extra .5 quart of oil is almost wha ...
I had to wait a long time for someone to finish "a simple top off" on another Customer. the extra .5 quart of oil is almost what I pay for a quart of the same oil at a store. They did give me an additional discount after I complained about the high cost of the extra oil on top of a $60+ dollar oil change.
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Mike D
They really did a good job checking over the safety features of my car.
They really did a good job checking over the safety features of my car.
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Susan H
Fast, competent service by pleasant employees.
Fast, competent service by pleasant employees.
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Sevendew
Had to wait 45 minutes to get onto bank but once inside went quickly
Had to wait 45 minutes to get onto bank but once inside went quickly
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Vic R
Quick service. Knowledgable. Suggested that I move closer to the building to park out of the sun. Gave a discount as a return cu ...
Quick service. Knowledgable. Suggested that I move closer to the building to park out of the sun. Gave a discount as a return customer.
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Happyhairdrsr
Super friendly guys and they treated me like a human rather than a woman
Super friendly guys and they treated me like a human rather than a woman
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Anonymous
Overall experience was very Good
Overall experience was very Good
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Megan S
Super friendly, fast, and explained the whole process. First time I got an oil change where I didn't think they tried to tell m ...
Super friendly, fast, and explained the whole process. First time I got an oil change where I didn't think they tried to tell me my filter was "dirty".
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Anonymous
Everyone was nice and seem knowledgeable about my car and what it needed.
Everyone was nice and seem knowledgeable about my car and what it needed.
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Allie E
The manager onsite was very polite and helpful about what needed to be done and changed on my vehicle. The staff working that da ...
The manager onsite was very polite and helpful about what needed to be done and changed on my vehicle. The staff working that day were very polite, properly dressed and clean. The service was very quick and efficient as well. I was very pleased with the service and will be coming back for top off and oil change when ready.
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Kevin
They did a great job. Hustling fast even in 100 defree weather
They did a great job. Hustling fast even in 100 defree weather
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Nadine K.
They were all very nice and respectful.
They were all very nice and respectful.
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mike m.
fast & frendly service
fast & frendly service
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Dave
Staff were very, very courteous and helpful.Very quick service.Great value with online coupon.
Staff were very, very courteous and helpful.Very quick service.Great value with online coupon.
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mercedes t
was very please with how they let me know . What need to be done with my car .Oil change ETC . worker where very nice and fast ...
was very please with how they let me know . What need to be done with my car .Oil change ETC . worker where very nice and fast in getting my oil change etc.
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Temo Madrigal
I have been taking our three cars to this location for the last year. It used to be the same Valvoline (Oil Can Henry's) near ou ...
I have been taking our three cars to this location for the last year. It used to be the same Valvoline (Oil Can Henry's) near our previous home. I have always had a great experience. The manager at this location is very courteous and this last visit I noticed his genuine concern for his team. I watched him bring water to one of his team members and reminded two others to drink water. This is because it has been over 100 degrees out. I am very impressed with this location. Thank you for making excellent customer service and great product services the top of your list.
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karen
We were greeted and assisted upon arrival, we were instructed in what we should expect on oil change and everything they check o ...
We were greeted and assisted upon arrival, we were instructed in what we should expect on oil change and everything they check on the cars. Very polite and kind.
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ChristyM
Wait time was long. Paid double what I paid at my last several oil changes. Worker had to go find manager to do certain things, ...
Wait time was long. Paid double what I paid at my last several oil changes. Worker had to go find manager to do certain things, increasing the time I was there.
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Oscar R.
Very professional
Very professional
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Erik
Great service and price
Great service and price
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Anonymous
I was satisfied with the oil change because I liked how the workers change the oil and they knew very well what they were doing.
I was satisfied with the oil change because I liked how the workers change the oil and they knew very well what they were doing.
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Daniellec
Everyone was friendly, clean in appearance and efficient.
Everyone was friendly, clean in appearance and efficient.
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SharonH
It was actually fun! It was a very hot day and I was roasting in my car waiting for about 15 minutes in line. I could see all of ...
It was actually fun! It was a very hot day and I was roasting in my car waiting for about 15 minutes in line. I could see all of the guys were working fast and looked like a very nice group of friendly guys. I especially liked the guy who took my information. He mentioned his Dad raised pigs and that led to a fun conversation. It went very quickly and all in all was a very pleasant experience and this will definitely be my regular oil change place. Thanks, Sharon Hill
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Jovy
Good experience overall
Good experience overall
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Mike K.
I was told the wait would be 15 minutes "realistically". It was considerably longer. Vehicle in front of me taking a long time a ...
I was told the wait would be 15 minutes "realistically". It was considerably longer. Vehicle in front of me taking a long time and it seemed like there was no one working on it for long periods of time. I would have waited even if I would have known the wait would be over 30 minutes.
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Linda
Staff was very courteous. I used to get a paper to read while waiting
Staff was very courteous. I used to get a paper to read while waiting
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Miguel G
Customer service was fast and helpful.
Customer service was fast and helpful.
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Metamez
Great customer service
Great customer service
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Jeff B.
Attendant did a great job of explaining different types of oil needed for mileage
Attendant did a great job of explaining different types of oil needed for mileage
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Big O
Good people
Good people
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Cintia R
Very satisfied
Very satisfied
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Mp
The staff was not very friendly the manager was the rudest to me which I found odd. I want greeted for about ten mins sitting an ...
The staff was not very friendly the manager was the rudest to me which I found odd. I want greeted for about ten mins sitting and then when I was approached I felt like I was a burden to them to be there
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JulieS
I didn't get any feedback on my cabin and engine air filters, which I know are not in good shape.
I didn't get any feedback on my cabin and engine air filters, which I know are not in good shape.
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sebastian
they were all extremely professional and quick......WoW
they were all extremely professional and quick......WoW
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Ao
It took forever! They only had two bays open and I sat for about an hour from the time I got there. Change is going to take tha ...
It took forever! They only had two bays open and I sat for about an hour from the time I got there. Change is going to take that long I'm going to make an appointment and an actual garage. I expect a place like this to be much much faster.
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Red Truck Ryan
It has nothing to do with the employees. I wish you would go back to checking front and rear differentials. I think a lot can be ...
It has nothing to do with the employees. I wish you would go back to checking front and rear differentials. I think a lot can be learned about the status of the gears by pulling out the check plug and seeing if there's metal shavings on the magnet. It somethings small, but that's what oil changes are all about.
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Rick O
less service since changing from Oil Can Henry's
less service since changing from Oil Can Henry's
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Keepitsunny Dave
The guys made me feel welcome even though I only wants the basic oil change. I also like how they gave me a ToDo list for my car ...
The guys made me feel welcome even though I only wants the basic oil change. I also like how they gave me a ToDo list for my car. Fluids and things to change for the future. Obviously they invited me back to do my fluid changes there. :-)
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Janice S
I paid 100.00 for my oil change....no vacuum no extra service....other places state I only need oil change every 7000 miles...yo ...
I paid 100.00 for my oil change....no vacuum no extra service....other places state I only need oil change every 7000 miles...your company says 3000 miles....
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Lyle O
Everything was explained as they went. professional and pleasant
Everything was explained as they went. professional and pleasant
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Dj
I felt like my vehicle was inspected and I got what I needed done
I felt like my vehicle was inspected and I got what I needed done
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Trevino
Timing is great, they are thorough, and are not pushy.
Timing is great, they are thorough, and are not pushy.
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Ron L
Everything was done quickly and professionally
Everything was done quickly and professionally
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Linda A.
I always bring my vehicles here, and have NEVER been disappointed. Very Professional, Very Courteous, always letting me know ...
I always bring my vehicles here, and have NEVER been disappointed. Very Professional, Very Courteous, always letting me know what they're doing..I like watching, and listening to the teamwork involved💖
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Anonymous
Valvoline did not have a high-mileage non-synthetic.
Valvoline did not have a high-mileage non-synthetic.
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Jeremy V
They performed prompt and good service.
They performed prompt and good service.
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Rick A.
The Manager of the Nob Hill Yakima Wa. Station Philip Velasco is an excellent Manager. Very knowledgeable and friendly ...
The Manager of the Nob Hill Yakima Wa. Station Philip Velasco is an excellent Manager. Very knowledgeable and friendly with customers and has a great rapport with his "TEAM" Suggested to him that across from his station is a mall with @ 40 returants businesses etc. to have him offer to give their customers a ride over to the business if they bring car in for service
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theboppa
All around they were very professional, explained the process and treated me with respect.
All around they were very professional, explained the process and treated me with respect.
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Linda S
The techs were a little unorganized 3 of them tried to do the same function on my car, also the 2 cars that pulled in at least 1 ...
The techs were a little unorganized 3 of them tried to do the same function on my car, also the 2 cars that pulled in at least 10 minutes after I did were done before they finished my oil change, I did not get anything extra with my service just the conventional oil change. They just need to be more organized at this site!
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Margaret R
Every one was so polite, checked on me during my short wait. They were very kind and finished quickly, but I felt confident that ...
Every one was so polite, checked on me during my short wait. They were very kind and finished quickly, but I felt confident that the job was well done. I will be a return customer.
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Jesherman3
System went down and I had to wait to pay for my service
System went down and I had to wait to pay for my service
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aboren
The customer service was excellent, and each step was explained. Very courteous and quick.
The customer service was excellent, and each step was explained. Very courteous and quick.
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Felipe Reyes
It was a pleasure to be at valvoline the workers were friendly and the manager Phillip was courteous and helpful. He offer me fr ...
It was a pleasure to be at valvoline the workers were friendly and the manager Phillip was courteous and helpful. He offer me front and rear differential, over all everything was perfect I'll be back again.
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Matt G.
the service was top notch.
the service was top notch.
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Big O
Very professional
Very professional
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MaryEllen D
The whole team partakes as you drive in garage. The overall customer service and quality of work is highly satisfied. And I lo ...
The whole team partakes as you drive in garage. The overall customer service and quality of work is highly satisfied. And I love the new design.
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Brenda W
All the guys were great and friendly! Enjoyed just taking an easy day in the sun relaxing while getting an oil change
All the guys were great and friendly! Enjoyed just taking an easy day in the sun relaxing while getting an oil change
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No
They were awesome
They were awesome
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Dawn A
The customer service was so amazing. Very friendly during the whole time they were doing the service to my car. When you have to ...
The customer service was so amazing. Very friendly during the whole time they were doing the service to my car. When you have top rated service, you want to go back
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Suby
Always consistent and dependable and always running promotions
Always consistent and dependable and always running promotions
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Scott T
Did a great job
Did a great job
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Michele T.
It was fairly crowded for a Saturday morning and yet I only had to wait about 9 minutes to have my oil checked and a rear brake ...
It was fairly crowded for a Saturday morning and yet I only had to wait about 9 minutes to have my oil checked and a rear brake light repaired! These guys juggle a lot and do a great job of keeping customers happy!
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Anonymous
The gentleman that were working were very professional.
The gentleman that were working were very professional.
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