Oil Change University Ave

5522 University Ave madison, WI 53705
(608) 233-9099
Hours
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday 8:00am - 5:00pm
Sunday 10:00am - 3:00pm
Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
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Reviews
Fast. Guys there were polite and helpful.
SG
November 27, 2019
Friendly staff and no pressure
JimB
November 16, 2019
The staff was incredibly friendly and they did the oil change quickly!
Ambo
November 5, 2019
Both employees told me exactly what they were doing and what needed to be replaced. Both very professional and nice.
Art D
November 4, 2019
Politeness, quick service
jereann
October 12, 2019
The only issue was that the technician did not know how to remove the Maintenance Required light on my dashboard.
Lynn B
December 4, 2019
A technician showed me my engine and cabin air filters and recommended replacement. I don’t know for certain what dirty filters look like that require replacement, and I am wary of auto service upselling. I did choose to replace the filters. My visit was very expensive, even with a coupon ($160). However, the technician communicated clearly and all staff were friendly and seemed very competent. It is not their job to educate me about auto service. My car’s owner’s manual is more than 300 pages. I think my visit is very typical - people like me who know little about auto maintenance have difficulty trusting that they’re getting necessary and fairly-priced service. All in all, the technicians were really excellent. I might return, but I will look around for lower prices first.
RobinW
November 22, 2019
This was my first visit to Valvoline. When I arrived for the oil change, the intake person was extremely polite, but the intake process is confusing: 1) Do I stay in my car or not? 2) I had to keep turning my car on and off--why not keep it running until the vital information written down (many cars have digital dash boards and push button starts)? 3) I could not find pricing anywhere for a full synthetic oil change; 4) I had attempted to download the coupon for the full synthetic oil change and it would not work; 5) I had to prompt the tech to check the tire pressure. The process was speedy and efficient, but the cost would have been $89 without the discount. Even then, the cost does not seem to be competitive with dealerships, which are in the $65 range (w/ coupon) and you get a tire rotation and car wash. Valvoline 0w-20 is about $30 for 5 qts and the filter is $9, but the parts subtotal at this location was $68 and the labor subtotal was $12.44. So, the markup for parts seems rather high. The techs were friendly and did their jobs quickly, so no complaint there, but the cost seems questionable and I'll look elsewhere for my next oil change
TT
November 16, 2019
I use Valvoline so all of my services can be checked. The service technician didn't even go over any of the other services with me.
Craig
November 16, 2019
The guy was extremely nice. Had I not had a coupon I would of never paid the regular price. Is why I went to Valvoline. Otherwise it is extremely expensive! My coupon saved me 20.00!!
Deb B
October 11, 2019
Expensive for just a oil change. No tire rotation or topping of of fluids.58.oo dollars was to much.
Mark S.
September 30, 2019
This staff at this location needs to be trained better. Staff not knowledgeable about the services offered just know they have to offer them. Workers had a friend at the location and just talked to her pretty much the whole time. Didn’t put air in my tires or fill fluids like you normally do. Staff needs all around training. If I didn’t see them pour the oil in I wouldn’t have believed they did.
Adam
September 27, 2019
The attendant, Michael Raine, was outstanding. Very knowledgeable, chatty, great attitude.
Mike L
September 24, 2019
they are always friendly, low pressure (which I appreciate), don't make me feel stupid
Ann
September 20, 2019
Staff repeatedly said my vehicle required synthetic oil and quoted different oil change intervals than manufacturer recommends. After several upsells and my refusal staff asked if I had car’s manual, which I did. Looked up what staff said was supposedly in manual and found what I was saying to be true. Then both staff members were argumentative and rude. Very disappointed. The value of the oil change was excellent, the customer service abhorrent. Not the way I want to be treated, I’ll just go to dealer and pay more, but have a pleasant experience!
RogerV
August 23, 2019
The person who helped me was friendly, and knowledgeable about which oil was best for my vehicle.
BB Hippy Chick
August 18, 2019
Great service and very polite.
Arno
August 12, 2019
Friendly and informative.
Karen T.
August 9, 2019
I return to Valvoline because of "Mike", a courteous, knowledgeable young man who helped us two years ago when Valvoline put in the wrong filter for our Chrysler Town and Country. He then worked at the store on South Gammon Road. We have a 2013 with a 2014 motor. He rescued us several miles down the road and brought the correct filter. Because of that, we continue to use Valvoline. He now works at your store on University Ave. I observed him greet other customers and he was very pleasant and professional. I have recommended your service to others.
Gail MP
August 8, 2019
Great, fast service, no up-selling pressure. Great price with the coupon, same as Woodman's oil change, but closer for me.
Chryss
August 1, 2019

Reviews

Fast. Guys there were polite and helpful.
SG
November 27, 2019
Friendly staff and no pressure
JimB
November 16, 2019
The staff was incredibly friendly and they did the oil change quickly!
Ambo
November 5, 2019
Both employees told me exactly what they were doing and what needed to be replaced. Both very professional and nice.
Art D
November 4, 2019
Politeness, quick service
jereann
October 12, 2019
The only issue was that the technician did not know how to remove the Maintenance Required light on my dashboard.
Lynn B
December 4, 2019
A technician showed me my engine and cabin air filters and recommended replacement. I don’t know for certain what dirty filters look like that require replacement, and I am wary of auto service upselling. I did choose to replace the filters. My visit was very expensive, even with a coupon ($160). However, the technician communicated clearly and all staff were friendly and seemed very competent. It is not their job to educate me about auto service. My car’s owner’s manual is more than 300 pages. I think my visit is very typical - people like me who know little about auto maintenance have difficulty trusting that they’re getting necessary and fairly-priced service. All in all, the technicians were really excellent. I might return, but I will look around for lower prices first.
RobinW
November 22, 2019
This was my first visit to Valvoline. When I arrived for the oil change, the intake person was extremely polite, but the intake process is confusing: 1) Do I stay in my car or not? 2) I had to keep turning my car on and off--why not keep it running until the vital information written down (many cars have digital dash boards and push button starts)? 3) I could not find pricing anywhere for a full synthetic oil change; 4) I had attempted to download the coupon for the full synthetic oil change and it would not work; 5) I had to prompt the tech to check the tire pressure. The process was speedy and efficient, but the cost would have been $89 without the discount. Even then, the cost does not seem to be competitive with dealerships, which are in the $65 range (w/ coupon) and you get a tire rotation and car wash. Valvoline 0w-20 is about $30 for 5 qts and the filter is $9, but the parts subtotal at this location was $68 and the labor subtotal was $12.44. So, the markup for parts seems rather high. The techs were friendly and did their jobs quickly, so no complaint there, but the cost seems questionable and I'll look elsewhere for my next oil change
TT
November 16, 2019
I use Valvoline so all of my services can be checked. The service technician didn't even go over any of the other services with me.
Craig
November 16, 2019
The guy was extremely nice. Had I not had a coupon I would of never paid the regular price. Is why I went to Valvoline. Otherwise it is extremely expensive! My coupon saved me 20.00!!
Deb B
October 11, 2019
Expensive for just a oil change. No tire rotation or topping of of fluids.58.oo dollars was to much.
Mark S.
September 30, 2019
This staff at this location needs to be trained better. Staff not knowledgeable about the services offered just know they have to offer them. Workers had a friend at the location and just talked to her pretty much the whole time. Didn’t put air in my tires or fill fluids like you normally do. Staff needs all around training. If I didn’t see them pour the oil in I wouldn’t have believed they did.
Adam
September 27, 2019
The attendant, Michael Raine, was outstanding. Very knowledgeable, chatty, great attitude.
Mike L
September 24, 2019
they are always friendly, low pressure (which I appreciate), don't make me feel stupid
Ann
September 20, 2019
Staff repeatedly said my vehicle required synthetic oil and quoted different oil change intervals than manufacturer recommends. After several upsells and my refusal staff asked if I had car’s manual, which I did. Looked up what staff said was supposedly in manual and found what I was saying to be true. Then both staff members were argumentative and rude. Very disappointed. The value of the oil change was excellent, the customer service abhorrent. Not the way I want to be treated, I’ll just go to dealer and pay more, but have a pleasant experience!
RogerV
August 23, 2019
The person who helped me was friendly, and knowledgeable about which oil was best for my vehicle.
BB Hippy Chick
August 18, 2019
Great service and very polite.
Arno
August 12, 2019
Friendly and informative.
Karen T.
August 9, 2019
I return to Valvoline because of "Mike", a courteous, knowledgeable young man who helped us two years ago when Valvoline put in the wrong filter for our Chrysler Town and Country. He then worked at the store on South Gammon Road. We have a 2013 with a 2014 motor. He rescued us several miles down the road and brought the correct filter. Because of that, we continue to use Valvoline. He now works at your store on University Ave. I observed him greet other customers and he was very pleasant and professional. I have recommended your service to others.
Gail MP
August 8, 2019
Great, fast service, no up-selling pressure. Great price with the coupon, same as Woodman's oil change, but closer for me.
Chryss
August 1, 2019
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

Service you can see. Experts you can trust. SM

Coupons

7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 01/12/2020
Offer Details
Email Text Print Save to Photo
5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 01/12/2020
Offer Details
Email Text Print Save to Photo

From the store manager

Caylie Wenham | Manager

The University Avenue Valvoline Instant Oil Change is located Madison" next door near the intersection of Original Pancake House and University Camus Avenue."

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about valvoline instant oil change℠ University Ave

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 5522 University Ave in Madison, WI. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends at Madison? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

ASE-Trained Technicians

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-certified program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your University Ave Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 5522 University Ave your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (608) 233-9099.

Communities served: Madison, Middleton, Waunakee, Verona, Fitchburg
Career Opportunities for this Location
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