RECENT REVIEWS
Christopher L.
11/8/2026
5.0 out of 5.0
Valvoline Instant Oil Change
We appreciate the pit stop! Thanks for choosing Valvoline Instant Oil Change in Menomonee Falls. Your 5 stars keep our local crew running at top performance and helping drivers stay road ready!
Andrew N.
11/7/2026
5.0 out of 5.0
I had an excellent experience at the Valvoline location in Menomonee Falls (53051). Damond, the CSR, along with his team, Drake on topside and Jeremiah on bottomside, did a thorough and professional job with my oil change.
Damond took the time to explain all recommended services and made sure I understood everything without feeling pressured. His professionalism, communication, and customer service were outstanding.
The entire team worked efficiently and did a great job. It's refreshing to receive this level of service. I appreciate Damond, Drake, and Jeremiah for their hard work. I will definitely be returning and highly recommend this location!
Valvoline Instant Oil Change
Thanks for sharing the love! Our team at our store on N95 W18255 Appleton Ave appreciates the opportunity to help with your oil change and vehicle maintenance.
ItJustWorks
11/6/2026
1.0 out of 5.0
Beware of technicians removing expensive parts and not returning before hood is closed. My wife took the car for a simple oil change before our vacation….3 weeks later I performed a normal engine inspection. Our car’s engine cover ($2000) was taken home by an employee and allegedly intending to sell. The store management admitted to giving the part to the employee and made no attempt to contact us or return it. Technician never entered our address or phone number to the service order but had our full name and vehicle ID and license number. It took a police call and report to gain access to the regional manager to file the complaint. It’s not clear if the oil was ever changed as the staff did not even know how to reset the oil change odometer the appearance under the hood suggests we were billed nearly $150 for nothing. We can not recommend this location. The report is on file with the Menomonee Falls police department.
Valvoline Instant Oil Change
Thank you for bringing this to our attention. We sincerely apologize for the distressing experience you and your wife encountered. We were unable to locate a case filed with our Customer Care Team and would like to ensure this is addressed. Please contact our Customer Care Team at 800-327-8242, and our team will be happy to help.
