Open to serve you with drive-thru, stay-in-your-car oil changes
Oil Change Silvernail

Oil Change Silvernail

1812 silvernail road pewaukee, WI 53072
Directions
(262) 549-5823
Hours
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 8:00am - 5:00pm
Sunday Closed
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Reviews
Went over and above on fixing windshield washer hose.
Dennis
March 19, 2024
I was highly dissatisfied. Youd guys overtorqued the screws on the oil pan and it cost me $483 to stop the oil leak. I stopped by to talk to a manager about the problem and he said he'd talk to another manager and they'd get back to me. They didn't. I've been going to Instant Oil Chane for nearly 20 years but this is atrocious.
GeoT
March 19, 2024
staff was friendly and very professional
Rick B
March 16, 2024
They were able to get my oil changed very quickly and I did not feel pressured into anything.
PATTI
March 16, 2024
The team showed professionalism, were curtious, knowledgeable, and they worked together well and got me in and out in a short time.
DPMS62
March 9, 2024
Okay. This is supposed to be a full service oil change. The only thing that was completed was an oil change. There were no other services done like, tire pressure, fluid checks, air filter check. Etc..all the guy did was stand in front of the truck and do nothing while the other guy took off the filter. I usually have superb service here on weekdays. I felt he was lazy and very unprofessional. I am not satisfied and would like this bad service rectified. Or I will not come back
Jason
March 10, 2024
Didn't secure my splash plate correctly which fell while on my trip the same day. I pulled into a Walgreens parking lot and purchased some zip ties to re-hang. After checking into my hotel I called the facility with no answer. I checked their hours and they were still open. The next day when I returned to town I stopped in and spoke with Jacob who remembered me and even remembered the car I was driving. He took down my information with a highline? Said he or his boss would be getting in touch with me by Wednesday the 13th, that never happened. I returned to the location on the 14th of March and spoke with another person who said Jacob quit, called his boss, took my information and said they will start a claim and his boss would call me on Monday. It's Monday the 18th, 9 days after and nobody has contacted me.
Dissatisfied Customer
March 9, 2024
Everyone was friendly and made the process go smoothly.
Abigail
March 5, 2024
They didn’t give me a sticker or a receipt but I think the printer was down
Bones
February 28, 2024
All steps and procedures were do in a timely fashion
Jeff C
February 23, 2024
friendly service and clear communication
John P
February 22, 2024
A radiator flush was done and a bracket on a hose was broken. The phone at the silvernail pewaukee location was not working so I had to go in person. ZERO follow up was conducted with me over 3 days and I had to physically drive there 2 times. The Asst manager indicated he did it wrong. A area manager, Shawn who has not contacted me once denied my request for a refund and my request to get it fixed and have them pay. I was communicated this by a local manager who I was told did not make the decision. I was told the reason it was denied is because of the miles I drove (400) before it overheated. I obviously drove it because it was not overheating. Luckily the fix was 100 (diagnosis charge and new bracket), but they wouldn't know that since they haven't talked to me. I know they won't care losing a customer, but the customer service I received was absolutely horrible. I should be given a refund for the flush and the diagnosis charge period and that's not even taking into account the times, energy, miles and gas I put into REACHING OUT TO THEM!
Silvernail location Wisconsin
February 22, 2024
Very fast and easy service
David
February 21, 2024
Very good experience, helpful and knowledgeable. Better than other Valvolines in the area.
JillK
February 19, 2024
Service is quick, and the service tech were very kind and courteous
Jim S.
February 18, 2024
I had more oil drip than usual when I left
Anonymous
February 17, 2024
Courtesy, efficient and fast service
Bridget
February 16, 2024
I ask for my tire pressure to be checked. They told me they put 35 in each but I never saw him check left front. When I drove away my dash said that tire was 6 lbs less than all others. I came back and they added air but it cost me another trip then wait in line. The help is not what it has been
Dan
February 16, 2024
Quicker service.
Timothy
February 13, 2024
I didn’t catch if they offered to change headlight bulb. I had on they could have installed.
JG
February 12, 2024

Reviews

Went over and above on fixing windshield washer hose.
Dennis
March 19, 2024
I was highly dissatisfied. Youd guys overtorqued the screws on the oil pan and it cost me $483 to stop the oil leak. I stopped by to talk to a manager about the problem and he said he'd talk to another manager and they'd get back to me. They didn't. I've been going to Instant Oil Chane for nearly 20 years but this is atrocious.
GeoT
March 19, 2024
staff was friendly and very professional
Rick B
March 16, 2024
They were able to get my oil changed very quickly and I did not feel pressured into anything.
PATTI
March 16, 2024
The team showed professionalism, were curtious, knowledgeable, and they worked together well and got me in and out in a short time.
DPMS62
March 9, 2024
Okay. This is supposed to be a full service oil change. The only thing that was completed was an oil change. There were no other services done like, tire pressure, fluid checks, air filter check. Etc..all the guy did was stand in front of the truck and do nothing while the other guy took off the filter. I usually have superb service here on weekdays. I felt he was lazy and very unprofessional. I am not satisfied and would like this bad service rectified. Or I will not come back
Jason
March 10, 2024
Didn't secure my splash plate correctly which fell while on my trip the same day. I pulled into a Walgreens parking lot and purchased some zip ties to re-hang. After checking into my hotel I called the facility with no answer. I checked their hours and they were still open. The next day when I returned to town I stopped in and spoke with Jacob who remembered me and even remembered the car I was driving. He took down my information with a highline? Said he or his boss would be getting in touch with me by Wednesday the 13th, that never happened. I returned to the location on the 14th of March and spoke with another person who said Jacob quit, called his boss, took my information and said they will start a claim and his boss would call me on Monday. It's Monday the 18th, 9 days after and nobody has contacted me.
Dissatisfied Customer
March 9, 2024
Everyone was friendly and made the process go smoothly.
Abigail
March 5, 2024
They didn’t give me a sticker or a receipt but I think the printer was down
Bones
February 28, 2024
All steps and procedures were do in a timely fashion
Jeff C
February 23, 2024
friendly service and clear communication
John P
February 22, 2024
A radiator flush was done and a bracket on a hose was broken. The phone at the silvernail pewaukee location was not working so I had to go in person. ZERO follow up was conducted with me over 3 days and I had to physically drive there 2 times. The Asst manager indicated he did it wrong. A area manager, Shawn who has not contacted me once denied my request for a refund and my request to get it fixed and have them pay. I was communicated this by a local manager who I was told did not make the decision. I was told the reason it was denied is because of the miles I drove (400) before it overheated. I obviously drove it because it was not overheating. Luckily the fix was 100 (diagnosis charge and new bracket), but they wouldn't know that since they haven't talked to me. I know they won't care losing a customer, but the customer service I received was absolutely horrible. I should be given a refund for the flush and the diagnosis charge period and that's not even taking into account the times, energy, miles and gas I put into REACHING OUT TO THEM!
Silvernail location Wisconsin
February 22, 2024
Very fast and easy service
David
February 21, 2024
Very good experience, helpful and knowledgeable. Better than other Valvolines in the area.
JillK
February 19, 2024
Service is quick, and the service tech were very kind and courteous
Jim S.
February 18, 2024
I had more oil drip than usual when I left
Anonymous
February 17, 2024
Courtesy, efficient and fast service
Bridget
February 16, 2024
I ask for my tire pressure to be checked. They told me they put 35 in each but I never saw him check left front. When I drove away my dash said that tire was 6 lbs less than all others. I came back and they added air but it cost me another trip then wait in line. The help is not what it has been
Dan
February 16, 2024
Quicker service.
Timothy
February 13, 2024
I didn’t catch if they offered to change headlight bulb. I had on they could have installed.
JG
February 12, 2024

The Silvernail Valvoline Instant Oil Change is located across the street Weissbergers Gasthaus Restaurant near the intersection of Silvernail and Hwy T .

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From the store manager

The Silvernail Valvoline Instant Oil Change is located across the street Weissbergers Gasthaus Restaurant near the intersection of Silvernail and Hwy T .

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 1812 Silvernail Road in Pewaukee, WI. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends in Pewaukee? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

Technicians Trained on ASE-Accredited Program

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-accredited program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your Silvernail Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 1812 Silvernail Road your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (262) 549-5823.

Communities served: Pewaukee, Waukesha, Brookfield, Delafield
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