RECENT REVIEWS
Blake J.
12/19/2025
1.0 out of 5.0
BEWARE!! Take your vehicle elsewhere! My husband took our truck in for a simple oil change. The technician stated the radiator fluid was in need of being flushed and performed the service. Parked the vehicle in our driveway and went to drive it 3 days later and noticed radiator fluid had all leaked out. Took it back to them, 4 technicians all confirmed there was a leak but couldn’t tell where it was from. They told us they would be opening a claim so we could have it repaired. One day later they call back to tell us they are denying our claim because there is “no evidence” it was their fault. Funny because there was no leak prior to taking it to them and now there is. Manager was a jerk and demanded pictures of small internal parts in order to take responsibility. When asked if he could tell us why the service was suggested, he had no answer because it wasn’t documented. When we took the vehicle back after noticing the leak, they failed to document that either. Technicians are inexperienced, unlicensed and unsupervised. We have since had another mechanic and shop look at it and they have all confirmed this is definitely their fault. However this has put us out of our family vehicle right at Christmas destroying any plans we may have had and hindering our ability to go to work.
sharlene h.
12/16/2025
4.0 out of 5.0
Deanna C.
12/14/2025
5.0 out of 5.0
Valvoline Instant Oil Change
Hi Deanna, we're thrilled you had a 5-star experience! Thanks for choosing Valvoline Instant Oil Change– see you again soon!
