Valvoline Instant Oil Change

I didn’t have a regular oil change shop until I began coming here. The crew at the Goodyear, AZ Valvoline are top notch, and I now go exclusively to this location for oil changes and more on both family cars. The manager Mike and all staff I’ve interacted with have always been friendly and helpful, with recent services being done by gentlemen like Matt and Alex. A good crew, and a good experience every time!

Well congratulations Mike you have lost a customer due to negligence. I thought you would do the right thing but I guess not. Long story short I will no longer give this place any kind of business. If you want your car or truck damaged by their technicians and then have them blame you for it, come to this place they'll take Good care of you. The first time I came here they forgot the oil drain bolt washer. And my last time going to this place The technician went to put my air filter back into the air filter tray and was jamming on the clips trying to get it to clip shut as I watched him do this I asked if I could come around and see they told me yes. I got out of my truck walked around to find out that he broke the clip off of my air filter tray because the air filter was put in upside down................ When he realized the mistake he told me he has to put it back in I am not allowed to because his boss is watching. Then they tried to blame me for it, Mike told me he would look at the videos to verify that the technician was being forceful with my air filter drawer and he would call me back to get it replaced I have not heard anything back. So y'all can have this Google review for breaking stuff on my truck and not making it right for the customer. Sad world when a business would rather blame the customer instead of making it right over a $50 part hope it was worth it.

mike is a liar please don’t bring your car here they will damage it they don’t care about anything or anyone’s car they damaged my drain plug i put a claim in he lied and said i never brought the car back which was a lie i took it the 23rd they put oil in it and put a new plug with my car leaking badly. PLEASE GO TO TAKE 5 instead they have way more kindness dealing with you vehicle!