Oil Change NEW LONDON

426 Colman Street new london, CT 06320
Directions
(860) 443-5800
Hours
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday Closed
Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Reviews
Rick was extremely knowledgeable and friendly. Everything that was being done was explained clearly in a way I would understand. I will return to this location for my next oil change.
EricaB
April 5, 2020
Richard was incredibly knowledgeable and professional the entire time. Although there was only 2 serviceman they worked well on trying to get every customer in and out as efficiently as possible. I highly recommend Richard and the valvoline on 426 Coleman Street in New London, Connecticut
Ryan
April 5, 2020
Everything was clearly stated and, I was informed of any issues and how to go about dealing with them. Rick the technician I worked with was very helpful letting me know which services I would need and provided paperwork for my maintenance plan in the future. Also, during these pandemic times I felt as if things were very normal and without much fuss. These guys have always done right by me, thanks a bunch!
Solid Sway
April 4, 2020
I had several things taken care of and they were done in a decent amount of time. I also had a coupon for 20% off the entire bill, which I liked a lot.
George M
April 3, 2020
Excellent customer service by Rick!
Vanessa D.
April 3, 2020
I have my own garage with a lift and I always done my own but since I've been there not worth it and they do such a professional great job I don't bother going into my garage
Kevin G
April 3, 2020
I go here every time to have my oil changed everyone is super friendly and amazing! They are kind hearted people. I have never met an unfriendly person that works there! Today Rick helped me with my car he did an amazing job. He is so nice, very friendly and has a lot of knowledge about cars. All your employees are great they definitely are all about 100% guest satisfaction!
Lauren143
April 2, 2020
Brian the New Mgr was very good !
Sam
April 1, 2020
Javier, MJ, and all the staff always do a great job on my car. They know me, my car, and always treat me like a valued customer. I really hate the upsell, and they understand that, so they simply advise of issues and continue to a great job on the things I came in for. Together we make a plan for fixing the other things. My car has almost 300k miles thanks to Valvoline!
Kevin
March 21, 2020
I have gone several times before , and I can always get good service in reasonable time.
Bob B.
March 20, 2020
Professional staff, friendly interaction and confident in their service
John H
March 18, 2020
They treat me very well
Neftalí A
March 14, 2020
The staff. Mike greeted me when I pulled in. Richard and Kyle were on the floor working in another bay and they both greeted me when I pulled in. The facility was well maintained and the team work demonstrated was phenomenal. I took note of all the names and knew I would do this survey because of how I was treated and greeted. I normally go to another store in Groton only because you don't have to get out of your vehicle. To my surprise, this store now allows you to remain in your vehicle and that's a plus for me. Totally a professional run shop. Entire team is an asset to your brand !! Above and beyond service !!
Robert J
March 14, 2020
The staff, especially Mike (MJ) who took care of me from start to finish went above and beyond to make sure I was comfortable. The cleanliness and the service is excellent! Will highly recommend!
Pamela D
March 13, 2020
Came in pretty late I actually thought they wouldn’t take me in but they did. I think they close at 6 and I came a few minutes after. Appreciate the fact they still took care of me and didn’t rush it either.
Yc
March 9, 2020
Richard was friendly and thorough with his explanation of services. The person who handled the topside of my oil change (Michael) who I believe was still in training, did an excellent job as well. Both were overall friendly and provided a pleasant experience for me and my cars oil change.
Katie R.
March 7, 2020
Professional and quick
Dan e
March 7, 2020
only 2 working stations - out of 4 available, this was on a Saturday morning, so I would expect this is a busy time for oil changes. Staff friendly, had a trainee working on my vehicle- I was not asked if this was ok, so I hope that is was. also during the oil change, the filer was dropped under the car and had to be retrieved from the under the car bay. hope there was no damage to it . Your survey asks if I used the waiting room, there is no waiting room in this location, rather you have to stay in your car and drive it in (a blood pressure raising experience even with the guides)
NancyB
March 7, 2020
They explained everything and discussed other services that the car will need in the future.
OccuMed
March 1, 2020
The entire staff was very professional and efficient, and were very personable
Nick S
February 29, 2020
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

Service you can see. Experts you can trust. SM

Coupons

5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 05/10/2020
Email Text Print Save to Photo
8 Off
Valvoline™ Full Synthetic or Synthetic Blend OR Diesel Oil Change
Expires: 05/10/2020
Email Text Print Save to Photo
10 Off
Select Preventive Maintenance Services
Expires: 05/10/2020
Email Text Print Save to Photo

Reviews

Rick was extremely knowledgeable and friendly. Everything that was being done was explained clearly in a way I would understand. I will return to this location for my next oil change.
EricaB
April 5, 2020
Richard was incredibly knowledgeable and professional the entire time. Although there was only 2 serviceman they worked well on trying to get every customer in and out as efficiently as possible. I highly recommend Richard and the valvoline on 426 Coleman Street in New London, Connecticut
Ryan
April 5, 2020
Everything was clearly stated and, I was informed of any issues and how to go about dealing with them. Rick the technician I worked with was very helpful letting me know which services I would need and provided paperwork for my maintenance plan in the future. Also, during these pandemic times I felt as if things were very normal and without much fuss. These guys have always done right by me, thanks a bunch!
Solid Sway
April 4, 2020
I had several things taken care of and they were done in a decent amount of time. I also had a coupon for 20% off the entire bill, which I liked a lot.
George M
April 3, 2020
Excellent customer service by Rick!
Vanessa D.
April 3, 2020
I have my own garage with a lift and I always done my own but since I've been there not worth it and they do such a professional great job I don't bother going into my garage
Kevin G
April 3, 2020
I go here every time to have my oil changed everyone is super friendly and amazing! They are kind hearted people. I have never met an unfriendly person that works there! Today Rick helped me with my car he did an amazing job. He is so nice, very friendly and has a lot of knowledge about cars. All your employees are great they definitely are all about 100% guest satisfaction!
Lauren143
April 2, 2020
Brian the New Mgr was very good !
Sam
April 1, 2020
Javier, MJ, and all the staff always do a great job on my car. They know me, my car, and always treat me like a valued customer. I really hate the upsell, and they understand that, so they simply advise of issues and continue to a great job on the things I came in for. Together we make a plan for fixing the other things. My car has almost 300k miles thanks to Valvoline!
Kevin
March 21, 2020
I have gone several times before , and I can always get good service in reasonable time.
Bob B.
March 20, 2020
Professional staff, friendly interaction and confident in their service
John H
March 18, 2020
They treat me very well
Neftalí A
March 14, 2020
The staff. Mike greeted me when I pulled in. Richard and Kyle were on the floor working in another bay and they both greeted me when I pulled in. The facility was well maintained and the team work demonstrated was phenomenal. I took note of all the names and knew I would do this survey because of how I was treated and greeted. I normally go to another store in Groton only because you don't have to get out of your vehicle. To my surprise, this store now allows you to remain in your vehicle and that's a plus for me. Totally a professional run shop. Entire team is an asset to your brand !! Above and beyond service !!
Robert J
March 14, 2020
The staff, especially Mike (MJ) who took care of me from start to finish went above and beyond to make sure I was comfortable. The cleanliness and the service is excellent! Will highly recommend!
Pamela D
March 13, 2020
Came in pretty late I actually thought they wouldn’t take me in but they did. I think they close at 6 and I came a few minutes after. Appreciate the fact they still took care of me and didn’t rush it either.
Yc
March 9, 2020
Richard was friendly and thorough with his explanation of services. The person who handled the topside of my oil change (Michael) who I believe was still in training, did an excellent job as well. Both were overall friendly and provided a pleasant experience for me and my cars oil change.
Katie R.
March 7, 2020
Professional and quick
Dan e
March 7, 2020
only 2 working stations - out of 4 available, this was on a Saturday morning, so I would expect this is a busy time for oil changes. Staff friendly, had a trainee working on my vehicle- I was not asked if this was ok, so I hope that is was. also during the oil change, the filer was dropped under the car and had to be retrieved from the under the car bay. hope there was no damage to it . Your survey asks if I used the waiting room, there is no waiting room in this location, rather you have to stay in your car and drive it in (a blood pressure raising experience even with the guides)
NancyB
March 7, 2020
They explained everything and discussed other services that the car will need in the future.
OccuMed
March 1, 2020
The entire staff was very professional and efficient, and were very personable
Nick S
February 29, 2020

From the store manager

Brian Rabell | Manager

Welcome. The NEW LONDON Valvoline Instant Oil Change is located approximately 1.5 miles east of the Crystal Mall near the intersection of Colman Street and Cedar Grove Extension across from Burger King.

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about valvoline instant oil change℠ NEW LONDON

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 426 Colman Street in New London, CT. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends at New London? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

ASE-Trained Technicians

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-certified program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your NEW LONDON Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 426 Colman Street your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (860) 443-5800.

Communities served: New London, Waterford, Groton, East Lyme, Quakerhill
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