Olathe

Manager really went the exta mile

Manager really went the exta mile

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Manager really went the exta mile

Manager really went the exta mile

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The crew seem to work seamlessly and communicated with me while I waited . Very satisfied with Valvoline👍

The crew seem to work seamlessly and communicated with me while I waited . Very satisfied with Valvoline👍

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The staff was friendly, professional, and informed. There was a TEAM effort throughout, the entire process was efficient. Than ...

The staff was friendly, professional, and informed. There was a TEAM effort throughout, the entire process was efficient. Thank you, I will return.

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The crew seem to work seamlessly and communicated with me while I waited . Very satisfied with Valvoline👍

The crew seem to work seamlessly and communicated with me while I waited . Very satisfied with Valvoline👍

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The staff was friendly, professional, and informed. There was a TEAM effort throughout, the entire process was efficient. Than ...

The staff was friendly, professional, and informed. There was a TEAM effort throughout, the entire process was efficient. Thank you, I will return.

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Price was good and the service was fast and the staff were very friendly.

Price was good and the service was fast and the staff were very friendly.

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fast, military discount, and quality products

fast, military discount, and quality products

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Price was good and the service was fast and the staff were very friendly.

Price was good and the service was fast and the staff were very friendly.

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fast, military discount, and quality products

fast, military discount, and quality products

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I am regular customer. Staff is courteous and competent. They do excellent work. Keep up the good work.

I am regular customer. Staff is courteous and competent. They do excellent work. Keep up the good work.

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I am regular customer. Staff is courteous and competent. They do excellent work. Keep up the good work.

I am regular customer. Staff is courteous and competent. They do excellent work. Keep up the good work.

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The customer service was great, everyone was very friendly and helpful. Tina was very knowledgeable and answered every question ...

The customer service was great, everyone was very friendly and helpful. Tina was very knowledgeable and answered every question I had and if she didn't know the answer she made sure she got it for me by asking her co-workers. Also the manager guy was honest about me needing more oil in my vehicle before I left, when he checked my oil for a final time. He also told me where I could get my tire fixed since it has been leaking air. Tina advised me that Valvoline does 1 free top off with an oil change purchase so I really appreciated that from her! Just a great experience all around. Thanks guys

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The staff was extremely professional and friendly. They were very knowledgeable, efficient and I did not have to wait long. I ha ...

The staff was extremely professional and friendly. They were very knowledgeable, efficient and I did not have to wait long. I had previously gone to Jiffy Lube and my experience with Valvoline was much better!!

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This was my 1st time here. I was very satisfied with the whole experience!

This was my 1st time here. I was very satisfied with the whole experience!

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The customer service was great, everyone was very friendly and helpful. Tina was very knowledgeable and answered every question ...

The customer service was great, everyone was very friendly and helpful. Tina was very knowledgeable and answered every question I had and if she didn't know the answer she made sure she got it for me by asking her co-workers. Also the manager guy was honest about me needing more oil in my vehicle before I left, when he checked my oil for a final time. He also told me where I could get my tire fixed since it has been leaking air. Tina advised me that Valvoline does 1 free top off with an oil change purchase so I really appreciated that from her! Just a great experience all around. Thanks guys

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The staff was extremely professional and friendly. They were very knowledgeable, efficient and I did not have to wait long. I ha ...

The staff was extremely professional and friendly. They were very knowledgeable, efficient and I did not have to wait long. I had previously gone to Jiffy Lube and my experience with Valvoline was much better!!

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This was my 1st time here. I was very satisfied with the whole experience!

This was my 1st time here. I was very satisfied with the whole experience!

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The filter installed did not appear to be the correct filter (I've done my own oil changes many times, and the filter is pretty ...

The filter installed did not appear to be the correct filter (I've done my own oil changes many times, and the filter is pretty standard, but the one installed was not the same)Never certain the grease fittings were actually done - and they don't do the wheel fittings on the top side of the A-frame.Staff was not enjoying their work and not at all friendly - appeared they would rather be doing something else than the service of my vehicle.Wasn't impressed with level of professionalism of any of them.

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For all the reasons listed in the previous questions

For all the reasons listed in the previous questions

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Friendly and knowledgeable staff, they was all great. We wil definitely be back.

Friendly and knowledgeable staff, they was all great. We wil definitely be back.

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The filter installed did not appear to be the correct filter (I've done my own oil changes many times, and the filter is pretty ...

The filter installed did not appear to be the correct filter (I've done my own oil changes many times, and the filter is pretty standard, but the one installed was not the same)Never certain the grease fittings were actually done - and they don't do the wheel fittings on the top side of the A-frame.Staff was not enjoying their work and not at all friendly - appeared they would rather be doing something else than the service of my vehicle.Wasn't impressed with level of professionalism of any of them.

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For all the reasons listed in the previous questions

For all the reasons listed in the previous questions

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Friendly and knowledgeable staff, they was all great. We wil definitely be back.

Friendly and knowledgeable staff, they was all great. We wil definitely be back.

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Very pleasant staff, quick service, explained everything thoroughly.

Very pleasant staff, quick service, explained everything thoroughly.

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Quick service.

Quick service.

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Very pleasant staff, quick service, explained everything thoroughly.

Very pleasant staff, quick service, explained everything thoroughly.

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Quick service.

Quick service.

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This was my first visit to a Valvoline instant oil change location, I enjoyed not having to leave my vehicle and felt the staff ...

This was my first visit to a Valvoline instant oil change location, I enjoyed not having to leave my vehicle and felt the staff was knowledgeable, kind and quick. Thanks

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Very good service and experience.

Very good service and experience.

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They were quick, courteous and professional.

They were quick, courteous and professional.

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This was my first visit to a Valvoline instant oil change location, I enjoyed not having to leave my vehicle and felt the staff ...

This was my first visit to a Valvoline instant oil change location, I enjoyed not having to leave my vehicle and felt the staff was knowledgeable, kind and quick. Thanks

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Very good service and experience.

Very good service and experience.

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They were quick, courteous and professional.

They were quick, courteous and professional.

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Dillon was professional, knowledgeable, and helpful in meeting my needs as a customer. I am very happy with the service I receiv ...

Dillon was professional, knowledgeable, and helpful in meeting my needs as a customer. I am very happy with the service I received.

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Dillon was professional, knowledgeable, and helpful in meeting my needs as a customer. I am very happy with the service I receiv ...

Dillon was professional, knowledgeable, and helpful in meeting my needs as a customer. I am very happy with the service I received.

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I went to another valvoline and waited 20 minutes outside and no one even greeted me. I left and went to this store and was gree ...

I went to another valvoline and waited 20 minutes outside and no one even greeted me. I left and went to this store and was greeted right away and they even did things above what they needed to. I will go back to this location for my next oil change.

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I went to another valvoline and waited 20 minutes outside and no one even greeted me. I left and went to this store and was gree ...

I went to another valvoline and waited 20 minutes outside and no one even greeted me. I left and went to this store and was greeted right away and they even did things above what they needed to. I will go back to this location for my next oil change.

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Staff was very helpful and represented your company in a professional manner!

Staff was very helpful and represented your company in a professional manner!

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Staff was very helpful and represented your company in a professional manner!

Staff was very helpful and represented your company in a professional manner!

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Good service and fast time out the door

Good service and fast time out the door

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The service and service personnel were very professional.

The service and service personnel were very professional.

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Good service and fast time out the door

Good service and fast time out the door

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The service and service personnel were very professional.

The service and service personnel were very professional.

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in and out with no issues. Peiata was the one that took care of me and did a great job. I would hire him if i had a job availab ...

in and out with no issues. Peiata was the one that took care of me and did a great job. I would hire him if i had a job available. Knowledgeable but not pushy with services.

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Dillon was awesome

Dillon was awesome

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in and out with no issues. Peiata was the one that took care of me and did a great job. I would hire him if i had a job availab ...

in and out with no issues. Peiata was the one that took care of me and did a great job. I would hire him if i had a job available. Knowledgeable but not pushy with services.

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Dillon was awesome

Dillon was awesome

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The people there were incredibly nice. They all made sure that I understood what was going on during and after the oil change an ...

The people there were incredibly nice. They all made sure that I understood what was going on during and after the oil change and they didn't shove their products/services at me. It was all around a friendly atmosphere. I will DEFINITELY be going back the next time I need an oil change.

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Mostly because of the wait. It was nearly an hour from the time I arrived to the time I left. I think I only spent 20 minutes in ...

Mostly because of the wait. It was nearly an hour from the time I arrived to the time I left. I think I only spent 20 minutes in the service center but waited in line nearly 40.

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The people there were incredibly nice. They all made sure that I understood what was going on during and after the oil change an ...

The people there were incredibly nice. They all made sure that I understood what was going on during and after the oil change and they didn't shove their products/services at me. It was all around a friendly atmosphere. I will DEFINITELY be going back the next time I need an oil change.

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Mostly because of the wait. It was nearly an hour from the time I arrived to the time I left. I think I only spent 20 minutes in ...

Mostly because of the wait. It was nearly an hour from the time I arrived to the time I left. I think I only spent 20 minutes in the service center but waited in line nearly 40.

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Always great customer service

Always great customer service

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Always great customer service

Always great customer service

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I love the staff here. They are so friendly and professional

I love the staff here. They are so friendly and professional

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Was a bit of a snafu on the cost of a replacement air filter (which had to be ordered and I had to come back after original visi ...

Was a bit of a snafu on the cost of a replacement air filter (which had to be ordered and I had to come back after original visit (30 min later) to have it installed), but I was refunded the difference after the charge went thru originally with a wrong amount.

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I love the staff here. They are so friendly and professional

I love the staff here. They are so friendly and professional

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Was a bit of a snafu on the cost of a replacement air filter (which had to be ordered and I had to come back after original visi ...

Was a bit of a snafu on the cost of a replacement air filter (which had to be ordered and I had to come back after original visit (30 min later) to have it installed), but I was refunded the difference after the charge went thru originally with a wrong amount.

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Friendly, fast and professional. I have a big engine high performance and they are great at servicing it.

Friendly, fast and professional. I have a big engine high performance and they are great at servicing it.

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Friendly, fast and professional. I have a big engine high performance and they are great at servicing it.

Friendly, fast and professional. I have a big engine high performance and they are great at servicing it.

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In an out in no time at all.

In an out in no time at all.

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The representative I spoke with was professional, helpful, and did not pressure me to buy additional products or services. The s ...

The representative I spoke with was professional, helpful, and did not pressure me to buy additional products or services. The service was prompt.

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In an out in no time at all.

In an out in no time at all.

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The representative I spoke with was professional, helpful, and did not pressure me to buy additional products or services. The s ...

The representative I spoke with was professional, helpful, and did not pressure me to buy additional products or services. The service was prompt.

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I like that the service technician help me select the best oil product for my car and that it was fast and to the point no smal ...

I like that the service technician help me select the best oil product for my car and that it was fast and to the point no small talk

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I like that the service technician help me select the best oil product for my car and that it was fast and to the point no smal ...

I like that the service technician help me select the best oil product for my car and that it was fast and to the point no small talk

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The technicians were friendly, informative, and applied no pressure for additional services.I remained in my car the entire 20 m ...

The technicians were friendly, informative, and applied no pressure for additional services.I remained in my car the entire 20 minutes...wghich was a first for me.

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The technicians were friendly, informative, and applied no pressure for additional services.I remained in my car the entire 20 m ...

The technicians were friendly, informative, and applied no pressure for additional services.I remained in my car the entire 20 minutes...wghich was a first for me.

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My oil was changed at the dealership last time, and come to find out they over filled the engine by almost a quart, and the guy ...

My oil was changed at the dealership last time, and come to find out they over filled the engine by almost a quart, and the guy downstairs fought to get the oil filter off. Because it was way too tight. Jack showed me the filter and how it was crushed badly, from him try to remove it. Tina did a great job and told my I had a tire that was really low. Sami was amazing and fun to talk with.

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My oil was changed at the dealership last time, and come to find out they over filled the engine by almost a quart, and the guy ...

My oil was changed at the dealership last time, and come to find out they over filled the engine by almost a quart, and the guy downstairs fought to get the oil filter off. Because it was way too tight. Jack showed me the filter and how it was crushed badly, from him try to remove it. Tina did a great job and told my I had a tire that was really low. Sami was amazing and fun to talk with.

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All of the staff were super nice and helpful. They got the job done efficiently and effectively.

All of the staff were super nice and helpful. They got the job done efficiently and effectively.

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All of the staff were super nice and helpful. They got the job done efficiently and effectively.

All of the staff were super nice and helpful. They got the job done efficiently and effectively.

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Overall, everything was fine. However, I did have an issue with the employee that initially began my service. He was at the comp ...

Overall, everything was fine. However, I did have an issue with the employee that initially began my service. He was at the computer inside the service bay area going over my information. I am inside my vehicle. When he would talk to me he would look away which made it very difficult to hear him. I would describe it as mumbling his words. I probably told him 3 times that I could not hear him, but he continued as he was. Without saying anything to me he just left and another man came in his place. I could hear him with no problem because he looked at me when speaking and could articulate the explanation of what he was saying.

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Overall, everything was fine. However, I did have an issue with the employee that initially began my service. He was at the comp ...

Overall, everything was fine. However, I did have an issue with the employee that initially began my service. He was at the computer inside the service bay area going over my information. I am inside my vehicle. When he would talk to me he would look away which made it very difficult to hear him. I would describe it as mumbling his words. I probably told him 3 times that I could not hear him, but he continued as he was. Without saying anything to me he just left and another man came in his place. I could hear him with no problem because he looked at me when speaking and could articulate the explanation of what he was saying.

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A great job.

A great job.

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A great job.

A great job.

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I have always been skeptical about these types of places but everyone was so friendly and it was a great quick experience. They ...

I have always been skeptical about these types of places but everyone was so friendly and it was a great quick experience. They went above and beyond to make sure everything was perfect in my car and even checked my engine light and explained to me what was wrong.

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I have always been skeptical about these types of places but everyone was so friendly and it was a great quick experience. They ...

I have always been skeptical about these types of places but everyone was so friendly and it was a great quick experience. They went above and beyond to make sure everything was perfect in my car and even checked my engine light and explained to me what was wrong.

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They were fast, knowledgeable, patient, helpful, and made us laugh the entire time!!

They were fast, knowledgeable, patient, helpful, and made us laugh the entire time!!

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there were so many things that were options it took forever to get through the list just to say no I just want an oil change.say ...

there were so many things that were options it took forever to get through the list just to say no I just want an oil change.saying NO to everything but the oil change was not an acceptable answer.

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They were fast, knowledgeable, patient, helpful, and made us laugh the entire time!!

They were fast, knowledgeable, patient, helpful, and made us laugh the entire time!!

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there were so many things that were options it took forever to get through the list just to say no I just want an oil change.say ...

there were so many things that were options it took forever to get through the list just to say no I just want an oil change.saying NO to everything but the oil change was not an acceptable answer.

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I like the teamwork of the guys double checking each other during every step. Friendly yet professional. The workers explained ...

I like the teamwork of the guys double checking each other during every step. Friendly yet professional. The workers explained every step and whole process was fast. The workers deserve to be recognized for their good work.

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I like the teamwork of the guys double checking each other during every step. Friendly yet professional. The workers explained ...

I like the teamwork of the guys double checking each other during every step. Friendly yet professional. The workers explained every step and whole process was fast. The workers deserve to be recognized for their good work.

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The main person that worked on my car did an excellent job of explaining everything to me as well as explaining things to be min ...

The main person that worked on my car did an excellent job of explaining everything to me as well as explaining things to be mindful of in the future to ensure my car gets everything it needs.

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The main person that worked on my car did an excellent job of explaining everything to me as well as explaining things to be min ...

The main person that worked on my car did an excellent job of explaining everything to me as well as explaining things to be mindful of in the future to ensure my car gets everything it needs.

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This was my first time at a Valvoline location. I was super overdue for an oil change and I needed to leave to go out of town by ...

This was my first time at a Valvoline location. I was super overdue for an oil change and I needed to leave to go out of town by 10am today. There was a long line of cars at the Walmart Auto Center and I pulled in to a Jiffy Lube that had an hour and half wait, so I stumbled upon Valvoline down the road and I was in and out in 15 minutes! The guys were very professional, courteous, and friendly. I have already reccomended Valvoline to my dad, boyfriend... and all of my Twitter followers. :) It was a great experience and I will be back again in the future! Thank you!

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This was my first time at a Valvoline location. I was super overdue for an oil change and I needed to leave to go out of town by ...

This was my first time at a Valvoline location. I was super overdue for an oil change and I needed to leave to go out of town by 10am today. There was a long line of cars at the Walmart Auto Center and I pulled in to a Jiffy Lube that had an hour and half wait, so I stumbled upon Valvoline down the road and I was in and out in 15 minutes! The guys were very professional, courteous, and friendly. I have already reccomended Valvoline to my dad, boyfriend... and all of my Twitter followers. :) It was a great experience and I will be back again in the future! Thank you!

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Everything

Everything

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Everything

Everything

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The attendants were great, paid attention to detail, and were knowledgeable.The only disappointment was, I used a Groupon to sav ...

The attendants were great, paid attention to detail, and were knowledgeable.The only disappointment was, I used a Groupon to save money... and found out, I would have paid $10 less if I hadn't used the Groupon...

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The attendants were great, paid attention to detail, and were knowledgeable.The only disappointment was, I used a Groupon to sav ...

The attendants were great, paid attention to detail, and were knowledgeable.The only disappointment was, I used a Groupon to save money... and found out, I would have paid $10 less if I hadn't used the Groupon...

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Got what I asked for, without pressure to add on.

Got what I asked for, without pressure to add on.

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Got what I asked for, without pressure to add on.

Got what I asked for, without pressure to add on.

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Done quickly, good service personnel.

Done quickly, good service personnel.

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Done quickly, good service personnel.

Done quickly, good service personnel.

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The girl who checked me in was super friendly and not pushy. She answered the questions I had.

The girl who checked me in was super friendly and not pushy. She answered the questions I had.

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The girl who checked me in was super friendly and not pushy. She answered the questions I had.

The girl who checked me in was super friendly and not pushy. She answered the questions I had.

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The staff was very courteous and prompt, as usual.

The staff was very courteous and prompt, as usual.

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The staff was very courteous and prompt, as usual.

The staff was very courteous and prompt, as usual.

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I really enjoyed the knowledge of the workers at this vavoline. They could tell I was a little nervous saying no to the other se ...

I really enjoyed the knowledge of the workers at this vavoline. They could tell I was a little nervous saying no to the other services they had suggested I needed. The technician was very helpful and told me that it’s okay to say no if I didn’t fully understand why I would need some of those services done, this really helped me feel better about choosing this place.

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I liked how the lady I spoke with, went through everything. She was pleasant and knowledgeable, explained everything they was do ...

I liked how the lady I spoke with, went through everything. She was pleasant and knowledgeable, explained everything they was doing.

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I really enjoyed the knowledge of the workers at this vavoline. They could tell I was a little nervous saying no to the other se ...

I really enjoyed the knowledge of the workers at this vavoline. They could tell I was a little nervous saying no to the other services they had suggested I needed. The technician was very helpful and told me that it’s okay to say no if I didn’t fully understand why I would need some of those services done, this really helped me feel better about choosing this place.

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I liked how the lady I spoke with, went through everything. She was pleasant and knowledgeable, explained everything they was do ...

I liked how the lady I spoke with, went through everything. She was pleasant and knowledgeable, explained everything they was doing.

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Peair was awesome. Super friendly.

Peair was awesome. Super friendly.

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Peair was awesome. Super friendly.

Peair was awesome. Super friendly.

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Very friendly, accommodating.

Very friendly, accommodating.

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Very friendly, accommodating.

Very friendly, accommodating.

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Just another oil change. Nothing stood out good or bad

Just another oil change. Nothing stood out good or bad

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Just another oil change. Nothing stood out good or bad

Just another oil change. Nothing stood out good or bad

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I went to another oil place because I had a coupon even though I usually use Valvoline The Other Place told me that my oil plug ...

I went to another oil place because I had a coupon even though I usually use Valvoline The Other Place told me that my oil plug was on too tight and that it in the pan would have to be replaced around $700 so I took my van down to Valvoline they were able to look at it said everything was fine and changed my oil I won't go anywhere else ever again

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I went to another oil place because I had a coupon even though I usually use Valvoline The Other Place told me that my oil plug ...

I went to another oil place because I had a coupon even though I usually use Valvoline The Other Place told me that my oil plug was on too tight and that it in the pan would have to be replaced around $700 so I took my van down to Valvoline they were able to look at it said everything was fine and changed my oil I won't go anywhere else ever again

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The rep was very friendly and knowledgeable of the product he also was patient with me finding my coupons

The rep was very friendly and knowledgeable of the product he also was patient with me finding my coupons

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The rep was very friendly and knowledgeable of the product he also was patient with me finding my coupons

The rep was very friendly and knowledgeable of the product he also was patient with me finding my coupons

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It was quick easy and reasonably priced

It was quick easy and reasonably priced

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It was quick easy and reasonably priced

It was quick easy and reasonably priced

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I like the way it is run.

I like the way it is run.

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I like the way it is run.

I like the way it is run.

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When I first arrived, one of the workers came out to my car and said it would probably be a 15-20 minute wait as they had a car ...

When I first arrived, one of the workers came out to my car and said it would probably be a 15-20 minute wait as they had a car in both bays and a car in front of myself. I ended up waiting maybe 10 minutes at most to pull my car in. The workers there were very friendly and explained every detail of what they were doing/did to my car.

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When I first arrived, one of the workers came out to my car and said it would probably be a 15-20 minute wait as they had a car ...

When I first arrived, one of the workers came out to my car and said it would probably be a 15-20 minute wait as they had a car in both bays and a car in front of myself. I ended up waiting maybe 10 minutes at most to pull my car in. The workers there were very friendly and explained every detail of what they were doing/did to my car.

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The customer service was great as usual!

The customer service was great as usual!

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Samantha was great, she made me feel comfortable about getting my oil changed. Didn’t make me feel pressured to buy anything, bu ...

Samantha was great, she made me feel comfortable about getting my oil changed. Didn’t make me feel pressured to buy anything, but made sure I knew what I needed to do to my car. I will definitely be back because of her, she’s awesome.

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The customer service was great as usual!

The customer service was great as usual!

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Samantha was great, she made me feel comfortable about getting my oil changed. Didn’t make me feel pressured to buy anything, bu ...

Samantha was great, she made me feel comfortable about getting my oil changed. Didn’t make me feel pressured to buy anything, but made sure I knew what I needed to do to my car. I will definitely be back because of her, she’s awesome.

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Great customer service! Fastest oil change ever! Stay was very kind and knowledgeable. It was almost closing time but they were ...

Great customer service! Fastest oil change ever! Stay was very kind and knowledgeable. It was almost closing time but they were just as professional ready to help as if it was the start of the day. It was great!

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Great customer service! Fastest oil change ever! Stay was very kind and knowledgeable. It was almost closing time but they were ...

Great customer service! Fastest oil change ever! Stay was very kind and knowledgeable. It was almost closing time but they were just as professional ready to help as if it was the start of the day. It was great!

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This is a very good location. Staff does a great job and they are nice and friendly.

This is a very good location. Staff does a great job and they are nice and friendly.

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This is a very good location. Staff does a great job and they are nice and friendly.

This is a very good location. Staff does a great job and they are nice and friendly.

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Technician remembered me from last time. I like seeing familiar faces when I come in. They were quick and efficient.

Technician remembered me from last time. I like seeing familiar faces when I come in. They were quick and efficient.

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Technician remembered me from last time. I like seeing familiar faces when I come in. They were quick and efficient.

Technician remembered me from last time. I like seeing familiar faces when I come in. They were quick and efficient.

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Fantastic customer service, which is hard to find these days. Very quick and thorough service.

Fantastic customer service, which is hard to find these days. Very quick and thorough service.

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Fantastic customer service, which is hard to find these days. Very quick and thorough service.

Fantastic customer service, which is hard to find these days. Very quick and thorough service.

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Experienced staff, friendly too

Experienced staff, friendly too

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Experienced staff, friendly too

Experienced staff, friendly too

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Friendly, fast, knowledgeable, and helpful. So convenient, also. I will definitely be back!

Friendly, fast, knowledgeable, and helpful. So convenient, also. I will definitely be back!

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Friendly, fast, knowledgeable, and helpful. So convenient, also. I will definitely be back!

Friendly, fast, knowledgeable, and helpful. So convenient, also. I will definitely be back!

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The staff very friendly and knowledgeable. They explained everything to me in detail and I was impressed a lady changed my oil!

The staff very friendly and knowledgeable. They explained everything to me in detail and I was impressed a lady changed my oil!

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I got my oil changed, all I wanted to do. Not like I was having surgery.

I got my oil changed, all I wanted to do. Not like I was having surgery.

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The staff very friendly and knowledgeable. They explained everything to me in detail and I was impressed a lady changed my oil!

The staff very friendly and knowledgeable. They explained everything to me in detail and I was impressed a lady changed my oil!

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I got my oil changed, all I wanted to do. Not like I was having surgery.

I got my oil changed, all I wanted to do. Not like I was having surgery.

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The prices were really high. Will not ever return!!!! For the price of the oil change at firestone is 30 dollars cheaper and com ...

The prices were really high. Will not ever return!!!! For the price of the oil change at firestone is 30 dollars cheaper and comes with tire rotation!!!!! I will wait next time and miss work than go here and spend 80.00!!!!!

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The prices were really high. Will not ever return!!!! For the price of the oil change at firestone is 30 dollars cheaper and com ...

The prices were really high. Will not ever return!!!! For the price of the oil change at firestone is 30 dollars cheaper and comes with tire rotation!!!!! I will wait next time and miss work than go here and spend 80.00!!!!!

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Quick, good price, good service

Quick, good price, good service

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Quick, good price, good service

Quick, good price, good service

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I’ve taken all 3 of my vehicles to this valvoline and have never had an issue, I’m always in and out fast, and wouldn’t trust an ...

I’ve taken all 3 of my vehicles to this valvoline and have never had an issue, I’m always in and out fast, and wouldn’t trust anyone else to do my oil changes travertine is very friendly and efficient

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I’ve taken all 3 of my vehicles to this valvoline and have never had an issue, I’m always in and out fast, and wouldn’t trust an ...

I’ve taken all 3 of my vehicles to this valvoline and have never had an issue, I’m always in and out fast, and wouldn’t trust anyone else to do my oil changes travertine is very friendly and efficient

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Fast service

Fast service

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Fast service

Fast service

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They were nice and respectful and explained everything being done

They were nice and respectful and explained everything being done

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They were nice and respectful and explained everything being done

They were nice and respectful and explained everything being done

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William was very polite and informative. He did not pressure me to buy anything extra, but took the time to educate me on when ...

William was very polite and informative. He did not pressure me to buy anything extra, but took the time to educate me on when it is important to do certain things with my car. I was very pleased!

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Their wonderful people and I love their services!

Their wonderful people and I love their services!

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William was very polite and informative. He did not pressure me to buy anything extra, but took the time to educate me on when ...

William was very polite and informative. He did not pressure me to buy anything extra, but took the time to educate me on when it is important to do certain things with my car. I was very pleased!

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Their wonderful people and I love their services!

Their wonderful people and I love their services!

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I have been going to this Valvoline location for many years, and I have always been highly satisfied.

I have been going to this Valvoline location for many years, and I have always been highly satisfied.

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I have been going to this Valvoline location for many years, and I have always been highly satisfied.

I have been going to this Valvoline location for many years, and I have always been highly satisfied.

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Waiting room ac was broken, it was storming outside and no where to standSuper hot inside waiting room

Waiting room ac was broken, it was storming outside and no where to standSuper hot inside waiting room

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Waiting room ac was broken, it was storming outside and no where to standSuper hot inside waiting room

Waiting room ac was broken, it was storming outside and no where to standSuper hot inside waiting room

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The staff was extremely helpful and spoke to me like I was a person not just a customer.

The staff was extremely helpful and spoke to me like I was a person not just a customer.

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The staff was extremely helpful and spoke to me like I was a person not just a customer.

The staff was extremely helpful and spoke to me like I was a person not just a customer.

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The entire team was great! They advised additional services but didn't pressure me to purchase. That's a big deal to me. They we ...

The entire team was great! They advised additional services but didn't pressure me to purchase. That's a big deal to me. They were all very professional and once the work was completed and I was pulling out all of them, even the guy in the "pit" made sure to say thank you, good bye and have a great day. That is awesome!!!

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The entire team was great! They advised additional services but didn't pressure me to purchase. That's a big deal to me. They we ...

The entire team was great! They advised additional services but didn't pressure me to purchase. That's a big deal to me. They were all very professional and once the work was completed and I was pulling out all of them, even the guy in the "pit" made sure to say thank you, good bye and have a great day. That is awesome!!!

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I was greeted as soon as I pulled up, the staff was very nice and they had my car finished very quickly.

I was greeted as soon as I pulled up, the staff was very nice and they had my car finished very quickly.

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I was greeted as soon as I pulled up, the staff was very nice and they had my car finished very quickly.

I was greeted as soon as I pulled up, the staff was very nice and they had my car finished very quickly.

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The friendly staff, the convenience, and knowledge. Quick and easy!

The friendly staff, the convenience, and knowledge. Quick and easy!

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The friendly staff, the convenience, and knowledge. Quick and easy!

The friendly staff, the convenience, and knowledge. Quick and easy!

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The people that did my service were very friendly and did it in a timely manner. The prices were way to high for my liking, 100. ...

The people that did my service were very friendly and did it in a timely manner. The prices were way to high for my liking, 100.00 for an oil change and air filter.

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The people that did my service were very friendly and did it in a timely manner. The prices were way to high for my liking, 100. ...

The people that did my service were very friendly and did it in a timely manner. The prices were way to high for my liking, 100.00 for an oil change and air filter.

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My serviceman, William I think, was so amazing and personable! Not only was he knowledgeable, but treated me as so much more tha ...

My serviceman, William I think, was so amazing and personable! Not only was he knowledgeable, but treated me as so much more than a customer as well! He truly went above and beyond and made my whole day.

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My serviceman, William I think, was so amazing and personable! Not only was he knowledgeable, but treated me as so much more tha ...

My serviceman, William I think, was so amazing and personable! Not only was he knowledgeable, but treated me as so much more than a customer as well! He truly went above and beyond and made my whole day.

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Knowledgable and friendly staff. Made me aware of other services but not pushy about it. Got me in and out.

Knowledgable and friendly staff. Made me aware of other services but not pushy about it. Got me in and out.

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Knowledgable and friendly staff. Made me aware of other services but not pushy about it. Got me in and out.

Knowledgable and friendly staff. Made me aware of other services but not pushy about it. Got me in and out.

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Always friendly and courteous. Love going there!

Always friendly and courteous. Love going there!

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Always friendly and courteous. Love going there!

Always friendly and courteous. Love going there!

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Prompt service. .in & out ..CS very good

Prompt service. .in & out ..CS very good

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The gentleman that we’re working on the day I had my oil changed were extremely nice and very knowledgeable with all my question ...

The gentleman that we’re working on the day I had my oil changed were extremely nice and very knowledgeable with all my questions.

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Prompt service. .in & out ..CS very good

Prompt service. .in & out ..CS very good

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The gentleman that we’re working on the day I had my oil changed were extremely nice and very knowledgeable with all my question ...

The gentleman that we’re working on the day I had my oil changed were extremely nice and very knowledgeable with all my questions.

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Great service, was quickly in and out. They didn’t have a filter I needed to have changed, but they called and had one delivered ...

Great service, was quickly in and out. They didn’t have a filter I needed to have changed, but they called and had one delivered quickly all while I waited in my car! Will for sure be choosing valvoline for my next oil change and tune up

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I am pretty satisfied already

I am pretty satisfied already

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Great service, was quickly in and out. They didn’t have a filter I needed to have changed, but they called and had one delivered ...

Great service, was quickly in and out. They didn’t have a filter I needed to have changed, but they called and had one delivered quickly all while I waited in my car! Will for sure be choosing valvoline for my next oil change and tune up

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I am pretty satisfied already

I am pretty satisfied already

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I received what I paid for. It was performed in a manner that was commensurate with the promise. I had to tell the staff to che ...

I received what I paid for. It was performed in a manner that was commensurate with the promise. I had to tell the staff to check for grease fittings and then to service them. There was nothing out of the ordinary about the experience - except the fellow who greeted me was very congenial and friendly - a great representation for your business.

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Good service at this location. well pleased.

Good service at this location. well pleased.

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I received what I paid for. It was performed in a manner that was commensurate with the promise. I had to tell the staff to che ...

I received what I paid for. It was performed in a manner that was commensurate with the promise. I had to tell the staff to check for grease fittings and then to service them. There was nothing out of the ordinary about the experience - except the fellow who greeted me was very congenial and friendly - a great representation for your business.

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Good service at this location. well pleased.

Good service at this location. well pleased.

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Has always done a wonderful service

Has always done a wonderful service

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Has always done a wonderful service

Has always done a wonderful service

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The staff is professional and courteous. I am consistently greeted with respect and the service is prompt. Questions are answe ...

The staff is professional and courteous. I am consistently greeted with respect and the service is prompt. Questions are answered competently and the overall experience is "top notch"!Thank you.

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The staff is professional and courteous. I am consistently greeted with respect and the service is prompt. Questions are answe ...

The staff is professional and courteous. I am consistently greeted with respect and the service is prompt. Questions are answered competently and the overall experience is "top notch"!Thank you.

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quickly completed the service and explained very quickly on what they had accomplished. No waiting at all..

quickly completed the service and explained very quickly on what they had accomplished. No waiting at all..

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quickly completed the service and explained very quickly on what they had accomplished. No waiting at all..

quickly completed the service and explained very quickly on what they had accomplished. No waiting at all..

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Awesome service. Assistant Manager at the Olathe, KS. branch was very nice. She explained every step to me since it was my first ...

Awesome service. Assistant Manager at the Olathe, KS. branch was very nice. She explained every step to me since it was my first time.

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Awesome service. Assistant Manager at the Olathe, KS. branch was very nice. She explained every step to me since it was my first ...

Awesome service. Assistant Manager at the Olathe, KS. branch was very nice. She explained every step to me since it was my first time.

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knowledgeable and friendly staff

knowledgeable and friendly staff

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knowledgeable and friendly staff

knowledgeable and friendly staff

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The manager shpwed up early for me knowing i was gping on trip.

The manager shpwed up early for me knowing i was gping on trip.

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The manager shpwed up early for me knowing i was gping on trip.

The manager shpwed up early for me knowing i was gping on trip.

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Everyone was very friendly. When I had a question they would anwser and made sure to explain as simple as possible to help me un ...

Everyone was very friendly. When I had a question they would anwser and made sure to explain as simple as possible to help me understand. My favorite place to get an oil change.

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Everyone was very friendly. When I had a question they would anwser and made sure to explain as simple as possible to help me un ...

Everyone was very friendly. When I had a question they would anwser and made sure to explain as simple as possible to help me understand. My favorite place to get an oil change.

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Fast and courteous

Fast and courteous

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Fast and courteous

Fast and courteous

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William was very professional. Checked to see if they had an air filter, also called a local parts store to get one.

William was very professional. Checked to see if they had an air filter, also called a local parts store to get one.

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Had a issue with a oil leak after receiving a oil change and god bless Will (manager) at Santa Fe location in Olathe Kansas I lo ...

Had a issue with a oil leak after receiving a oil change and god bless Will (manager) at Santa Fe location in Olathe Kansas I love going there. But Will made my experience even better after having this issue I returned to my Valvoline to get some answers on what went wrong. He wen threw every step to make sure nothing was damaged he’s a amazing manager and I appreciate his help very very much. One honest guy. Thank you Will and again another reason I love my local Valvoline Carolyn

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William was very professional. Checked to see if they had an air filter, also called a local parts store to get one.

William was very professional. Checked to see if they had an air filter, also called a local parts store to get one.

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Had a issue with a oil leak after receiving a oil change and god bless Will (manager) at Santa Fe location in Olathe Kansas I lo ...

Had a issue with a oil leak after receiving a oil change and god bless Will (manager) at Santa Fe location in Olathe Kansas I love going there. But Will made my experience even better after having this issue I returned to my Valvoline to get some answers on what went wrong. He wen threw every step to make sure nothing was damaged he’s a amazing manager and I appreciate his help very very much. One honest guy. Thank you Will and again another reason I love my local Valvoline Carolyn

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No waiting.

No waiting.

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No waiting.

No waiting.

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The technicians were very friendly, professional, and knowledgeable.

The technicians were very friendly, professional, and knowledgeable.

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The technicians were very friendly, professional, and knowledgeable.

The technicians were very friendly, professional, and knowledgeable.

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Very good team knowledgeable and explained everything. No pressure to be upsold

Very good team knowledgeable and explained everything. No pressure to be upsold

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Very good team knowledgeable and explained everything. No pressure to be upsold

Very good team knowledgeable and explained everything. No pressure to be upsold

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Nice, friendly showed me my oil filter before changing out, tire service, always checks wipers. Quick

Nice, friendly showed me my oil filter before changing out, tire service, always checks wipers. Quick

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I'm tired of the prides continually increasing. I've shopped around and can go a block away and get an oil change at Midas for ...

I'm tired of the prides continually increasing. I've shopped around and can go a block away and get an oil change at Midas for just over half the cost of VIOC.

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Staff was very quick and friendly.

Staff was very quick and friendly.

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Nice, friendly showed me my oil filter before changing out, tire service, always checks wipers. Quick

Nice, friendly showed me my oil filter before changing out, tire service, always checks wipers. Quick

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I'm tired of the prides continually increasing. I've shopped around and can go a block away and get an oil change at Midas for ...

I'm tired of the prides continually increasing. I've shopped around and can go a block away and get an oil change at Midas for just over half the cost of VIOC.

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Staff was very quick and friendly.

Staff was very quick and friendly.

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It was great, and fast.

It was great, and fast.

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It was great, and fast.

It was great, and fast.

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Great Service staff very friendly

Great Service staff very friendly

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Great Service staff very friendly

Great Service staff very friendly

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William was excellent! He really made our experience over the top!

William was excellent! He really made our experience over the top!

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William was excellent! He really made our experience over the top!

William was excellent! He really made our experience over the top!

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Service technician was not pushy to recommend unnecessary parts. Offered to check cabin air filter (which had obviously not been ...

Service technician was not pushy to recommend unnecessary parts. Offered to check cabin air filter (which had obviously not been done before I purchased the car less than a year ago). I opted for replacing the cabin air filter since it needed done and the technicians quickly checked all other fluids and functions of vehicle (as well as airing up tires) before getting everything finished. I was in and out in about 15 minutes.

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Service technician was not pushy to recommend unnecessary parts. Offered to check cabin air filter (which had obviously not been ...

Service technician was not pushy to recommend unnecessary parts. Offered to check cabin air filter (which had obviously not been done before I purchased the car less than a year ago). I opted for replacing the cabin air filter since it needed done and the technicians quickly checked all other fluids and functions of vehicle (as well as airing up tires) before getting everything finished. I was in and out in about 15 minutes.

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Very friendly, informative, and competent. I will always be a customer at this store, as I have never had a negative experience. ...

Very friendly, informative, and competent. I will always be a customer at this store, as I have never had a negative experience. Kudos to the staff!

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Very friendly, informative, and competent. I will always be a customer at this store, as I have never had a negative experience. ...

Very friendly, informative, and competent. I will always be a customer at this store, as I have never had a negative experience. Kudos to the staff!

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The employees were very informative and extremely helpful and kind! If I could remember her name id say...but the young lady who ...

The employees were very informative and extremely helpful and kind! If I could remember her name id say...but the young lady who helped me as we'll as haer partner were awesome! Id rec omwnd this place to anyone looking for a quality experience during a mundane maintenance task!

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The employees were very informative and extremely helpful and kind! If I could remember her name id say...but the young lady who ...

The employees were very informative and extremely helpful and kind! If I could remember her name id say...but the young lady who helped me as we'll as haer partner were awesome! Id rec omwnd this place to anyone looking for a quality experience during a mundane maintenance task!

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Very respectful knowledgeable staff.

Very respectful knowledgeable staff.

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Very respectful knowledgeable staff.

Very respectful knowledgeable staff.

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Fastest oil change I have ever received, and that's no exaggeration.

Fastest oil change I have ever received, and that's no exaggeration.

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Fastest oil change I have ever received, and that's no exaggeration.

Fastest oil change I have ever received, and that's no exaggeration.

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Great fast service

Great fast service

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Great fast service

Great fast service

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it’s fast quick and easy the man/sandy are knowledgeable and kind and helpful friendly.

it’s fast quick and easy the man/sandy are knowledgeable and kind and helpful friendly.

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it’s fast quick and easy the man/sandy are knowledgeable and kind and helpful friendly.

it’s fast quick and easy the man/sandy are knowledgeable and kind and helpful friendly.

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Staff was very personable and I was very comfortable asking questions. Explanations were easy to understand, which is important ...

Staff was very personable and I was very comfortable asking questions. Explanations were easy to understand, which is important as a woman.

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Staff was very personable and I was very comfortable asking questions. Explanations were easy to understand, which is important ...

Staff was very personable and I was very comfortable asking questions. Explanations were easy to understand, which is important as a woman.

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Tech was polite and knowledgeable.

Tech was polite and knowledgeable.

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Tech was polite and knowledgeable.

Tech was polite and knowledgeable.

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The ladies that work there are awesome, visited with me while doing there jobs, checked everything and explained it all. They ar ...

The ladies that work there are awesome, visited with me while doing there jobs, checked everything and explained it all. They are amazing!

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The ladies that were working that day, were awesome, explained everything and were very friendly

The ladies that were working that day, were awesome, explained everything and were very friendly

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The ladies that work there are awesome, visited with me while doing there jobs, checked everything and explained it all. They ar ...

The ladies that work there are awesome, visited with me while doing there jobs, checked everything and explained it all. They are amazing!

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The ladies that were working that day, were awesome, explained everything and were very friendly

The ladies that were working that day, were awesome, explained everything and were very friendly

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Great customer service. Always knowledgeable and friendly.

Great customer service. Always knowledgeable and friendly.

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Great customer service. Always knowledgeable and friendly.

Great customer service. Always knowledgeable and friendly.

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Staff did an excellent job

Staff did an excellent job

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Courteous staff and quick service

Courteous staff and quick service

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Staff did an excellent job

Staff did an excellent job

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Courteous staff and quick service

Courteous staff and quick service

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They knew what they were talking about, and they were very efficient

They knew what they were talking about, and they were very efficient

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Kevin and Tristin were super friendly, very professional and efficient. These guys are awesome and I will be bringing my other 2 ...

Kevin and Tristin were super friendly, very professional and efficient. These guys are awesome and I will be bringing my other 2 cars to this location when I need my oil changed next. 5 star experience, this is how you do it. Great job to the Valvine team.

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They knew what they were talking about, and they were very efficient

They knew what they were talking about, and they were very efficient

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Kevin and Tristin were super friendly, very professional and efficient. These guys are awesome and I will be bringing my other 2 ...

Kevin and Tristin were super friendly, very professional and efficient. These guys are awesome and I will be bringing my other 2 cars to this location when I need my oil changed next. 5 star experience, this is how you do it. Great job to the Valvine team.

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Good service

Good service

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Good service

Good service

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Employees were friendly, very knowledgabe about mechanics and were very well trained to talk to the customer and preform their d ...

Employees were friendly, very knowledgabe about mechanics and were very well trained to talk to the customer and preform their duties. Very Impressed!

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Employees were friendly, very knowledgabe about mechanics and were very well trained to talk to the customer and preform their d ...

Employees were friendly, very knowledgabe about mechanics and were very well trained to talk to the customer and preform their duties. Very Impressed!

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Good service. Not blown away.

Good service. Not blown away.

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The staff at Valvoline are always courteous when I bring my vehicles in for maintenance. They clearly tell me what they have av ...

The staff at Valvoline are always courteous when I bring my vehicles in for maintenance. They clearly tell me what they have available and do not pressure me to add anything I do not wish to.

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Good service. Not blown away.

Good service. Not blown away.

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The staff at Valvoline are always courteous when I bring my vehicles in for maintenance. They clearly tell me what they have av ...

The staff at Valvoline are always courteous when I bring my vehicles in for maintenance. They clearly tell me what they have available and do not pressure me to add anything I do not wish to.

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I went to this particular location because my normal shop didn’t have the oil filter for my vehicle. I looked online for other ...

I went to this particular location because my normal shop didn’t have the oil filter for my vehicle. I looked online for other locations near me and went to the Olathe location because it received the highest rating of the shops in the area, even the one I usually frequent. They were great and easy to address. There was no pressure, they were always communicating with me, and the team members also worked very well together.

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I went to this particular location because my normal shop didn’t have the oil filter for my vehicle. I looked online for other ...

I went to this particular location because my normal shop didn’t have the oil filter for my vehicle. I looked online for other locations near me and went to the Olathe location because it received the highest rating of the shops in the area, even the one I usually frequent. They were great and easy to address. There was no pressure, they were always communicating with me, and the team members also worked very well together.

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Staff was friendly,courteous,&knowledgeable. Service was quick

Staff was friendly,courteous,&knowledgeable. Service was quick

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Staff was friendly,courteous,&knowledgeable. Service was quick

Staff was friendly,courteous,&knowledgeable. Service was quick

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Fast and convenient

Fast and convenient

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I have no complaints. My visit was fine.

I have no complaints. My visit was fine.

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Fast and convenient

Fast and convenient

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I have no complaints. My visit was fine.

I have no complaints. My visit was fine.

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They wher very friendly and knowledgeable about servicing my truck and thorough. I know cuz I’ve been working on vehicles all my ...

They wher very friendly and knowledgeable about servicing my truck and thorough. I know cuz I’ve been working on vehicles all my live even had my own shop for twenty years very pleased with the service of this place I’ve been there before. Thank you for the service..

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They wher very friendly and knowledgeable about servicing my truck and thorough. I know cuz I’ve been working on vehicles all my ...

They wher very friendly and knowledgeable about servicing my truck and thorough. I know cuz I’ve been working on vehicles all my live even had my own shop for twenty years very pleased with the service of this place I’ve been there before. Thank you for the service..

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Very nice and knowledgeable staff

Very nice and knowledgeable staff

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Very nice and knowledgeable staff

Very nice and knowledgeable staff

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Constantly different mgr and staff.

Constantly different mgr and staff.

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Constantly different mgr and staff.

Constantly different mgr and staff.

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The price for an oil change is OUTRAGEOUS!! Thank God I had a groupon.

The price for an oil change is OUTRAGEOUS!! Thank God I had a groupon.

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The price for an oil change is OUTRAGEOUS!! Thank God I had a groupon.

The price for an oil change is OUTRAGEOUS!! Thank God I had a groupon.

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Fast, friendly, knowledgeable and informative, but low pressure about things I needed done, checked with me every time something ...

Fast, friendly, knowledgeable and informative, but low pressure about things I needed done, checked with me every time something new popped up. They were honest about what I really needed to do now versus what could wait. Good experience.

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Fast, friendly, knowledgeable and informative, but low pressure about things I needed done, checked with me every time something ...

Fast, friendly, knowledgeable and informative, but low pressure about things I needed done, checked with me every time something new popped up. They were honest about what I really needed to do now versus what could wait. Good experience.

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Kind and knowable

Kind and knowable

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Kind and knowable

Kind and knowable

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Everything went smooyhly and quick.

Everything went smooyhly and quick.

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Everything went smooyhly and quick.

Everything went smooyhly and quick.

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People were very friendly

People were very friendly

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People were very friendly

People were very friendly

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All my questions were answered. The staff were very friendly and professional

All my questions were answered. The staff were very friendly and professional

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All my questions were answered. The staff were very friendly and professional

All my questions were answered. The staff were very friendly and professional

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Great quick service

Great quick service

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Great quick service

Great quick service

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The people were great and friendly

The people were great and friendly

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The people were great and friendly

The people were great and friendly

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They were very friendly and did not pressure me at all for anything. Very fast and friendly staff. Will go back again and again

They were very friendly and did not pressure me at all for anything. Very fast and friendly staff. Will go back again and again

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They were very friendly and did not pressure me at all for anything. Very fast and friendly staff. Will go back again and again

They were very friendly and did not pressure me at all for anything. Very fast and friendly staff. Will go back again and again

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Higher quality experience than I was expecting with a chain company.

Higher quality experience than I was expecting with a chain company.

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Higher quality experience than I was expecting with a chain company.

Higher quality experience than I was expecting with a chain company.

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rapidez, amabilidad

rapidez, amabilidad

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rapidez, amabilidad

rapidez, amabilidad

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My credit card was charged twice which was promptly taken out. It is going to take 5-7 days to get the refund by check.

My credit card was charged twice which was promptly taken out. It is going to take 5-7 days to get the refund by check.

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My credit card was charged twice which was promptly taken out. It is going to take 5-7 days to get the refund by check.

My credit card was charged twice which was promptly taken out. It is going to take 5-7 days to get the refund by check.

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Took a little longer to get into the bay than what it has previously been.

Took a little longer to get into the bay than what it has previously been.

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Took a little longer to get into the bay than what it has previously been.

Took a little longer to get into the bay than what it has previously been.

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Staff very helpfu and friendly.

Staff very helpfu and friendly.

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Staff very helpfu and friendly.

Staff very helpfu and friendly.

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I have always brought my vehicles to Valvoline they make me feel very comfortable and they always take the time to explain to me ...

I have always brought my vehicles to Valvoline they make me feel very comfortable and they always take the time to explain to me everything that needs to be done, I always receive great customer service during my visits there.

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Nice people. Willing to answer questions..No pressure to do additional services.

Nice people. Willing to answer questions..No pressure to do additional services.

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I have always brought my vehicles to Valvoline they make me feel very comfortable and they always take the time to explain to me ...

I have always brought my vehicles to Valvoline they make me feel very comfortable and they always take the time to explain to me everything that needs to be done, I always receive great customer service during my visits there.

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Nice people. Willing to answer questions..No pressure to do additional services.

Nice people. Willing to answer questions..No pressure to do additional services.

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My primary reason for not rating 'highly satisfied' relates to the value of services performed. The prices for a synthetic oil ...

My primary reason for not rating 'highly satisfied' relates to the value of services performed. The prices for a synthetic oil change at $69 are too high. While the service was great, timely, friendly and trustworthy, I don't like the price tag for a basic oil change. I also don't like that you don't publish your oil change rates online.

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Cause i go there often and use to the experence there

Cause i go there often and use to the experence there

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Good group of workers there.

Good group of workers there.

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My primary reason for not rating 'highly satisfied' relates to the value of services performed. The prices for a synthetic oil ...

My primary reason for not rating 'highly satisfied' relates to the value of services performed. The prices for a synthetic oil change at $69 are too high. While the service was great, timely, friendly and trustworthy, I don't like the price tag for a basic oil change. I also don't like that you don't publish your oil change rates online.

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Cause i go there often and use to the experence there

Cause i go there often and use to the experence there

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Good group of workers there.

Good group of workers there.

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Mainly the manager. She spent the whole time talking to the other customer about movies and was rude to me. With only 2 cars it ...

Mainly the manager. She spent the whole time talking to the other customer about movies and was rude to me. With only 2 cars it shouldn't have taken so long. I will be going to a different VIOC next time and from now on. So will my family and friends.

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Mainly the manager. She spent the whole time talking to the other customer about movies and was rude to me. With only 2 cars it ...

Mainly the manager. She spent the whole time talking to the other customer about movies and was rude to me. With only 2 cars it shouldn't have taken so long. I will be going to a different VIOC next time and from now on. So will my family and friends.

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I hate the up selling of services. They always try. Also wouldn’t say that I feel like it’s a great value. Bought the change ...

I hate the up selling of services. They always try. Also wouldn’t say that I feel like it’s a great value. Bought the change on Groupon. It was another 15 bucks or so for extra oil.

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I hate the up selling of services. They always try. Also wouldn’t say that I feel like it’s a great value. Bought the change ...

I hate the up selling of services. They always try. Also wouldn’t say that I feel like it’s a great value. Bought the change on Groupon. It was another 15 bucks or so for extra oil.

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Jo the service manager was very friendly, knowledgeable and helpful.

Jo the service manager was very friendly, knowledgeable and helpful.

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Jo the service manager was very friendly, knowledgeable and helpful.

Jo the service manager was very friendly, knowledgeable and helpful.

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I was highly satisfied with the employees and manager that worked there. Very friendly, answered a couple of questions I had, a ...

I was highly satisfied with the employees and manager that worked there. Very friendly, answered a couple of questions I had, and the work was completed quickly. The only reason I was not highly satisfied was the actual price of the service. Not only did I feel the price for the oil change was expensive but also the additional recommendations for the vehicle seemed priced high as well. Maybe look at reducing the overall price of an oil change, or run more promotions that offer good discounts. I used a discount for this service, 15% off, but felt the price before the discount was inflated in the first place, so I did not feel I received a discount. Again, don't take me not being Highly Satisfied as anything against the store, the convenience or the employees that work there, that part of the experience is what will keep me coming back.

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I was highly satisfied with the employees and manager that worked there. Very friendly, answered a couple of questions I had, a ...

I was highly satisfied with the employees and manager that worked there. Very friendly, answered a couple of questions I had, and the work was completed quickly. The only reason I was not highly satisfied was the actual price of the service. Not only did I feel the price for the oil change was expensive but also the additional recommendations for the vehicle seemed priced high as well. Maybe look at reducing the overall price of an oil change, or run more promotions that offer good discounts. I used a discount for this service, 15% off, but felt the price before the discount was inflated in the first place, so I did not feel I received a discount. Again, don't take me not being Highly Satisfied as anything against the store, the convenience or the employees that work there, that part of the experience is what will keep me coming back.

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they were upfront with costs.

they were upfront with costs.

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they were upfront with costs.

they were upfront with costs.

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Mark was great about letting me know what they were doing as they were working on my vehicle. He was also very informative about ...

Mark was great about letting me know what they were doing as they were working on my vehicle. He was also very informative about my vehicles recommendations and the pricing that goes with. Mark was personable and friendly!

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Mark was great about letting me know what they were doing as they were working on my vehicle. He was also very informative about ...

Mark was great about letting me know what they were doing as they were working on my vehicle. He was also very informative about my vehicles recommendations and the pricing that goes with. Mark was personable and friendly!

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Jake, Jordan, and Tyce New I was there on the 30 minute lunch hour and did everything possible to get me in and out and fully s ...

Jake, Jordan, and Tyce New I was there on the 30 minute lunch hour and did everything possible to get me in and out and fully serviced within that timeframe. And they gave me sound recommendations and helpful information.

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Jake, Jordan, and Tyce New I was there on the 30 minute lunch hour and did everything possible to get me in and out and fully s ...

Jake, Jordan, and Tyce New I was there on the 30 minute lunch hour and did everything possible to get me in and out and fully serviced within that timeframe. And they gave me sound recommendations and helpful information.

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expensive

expensive

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I have been getting all my vehicle oil changes done at this Valvoline store for many years now. And th only reason I marked the ...

I have been getting all my vehicle oil changes done at this Valvoline store for many years now. And th only reason I marked the question about trust as "about the same" is because of that length of time. I can't really increase much in my trust of their service, because I trust them fully, having never had any problems at all.

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expensive

expensive

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I have been getting all my vehicle oil changes done at this Valvoline store for many years now. And th only reason I marked the ...

I have been getting all my vehicle oil changes done at this Valvoline store for many years now. And th only reason I marked the question about trust as "about the same" is because of that length of time. I can't really increase much in my trust of their service, because I trust them fully, having never had any problems at all.

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I have been to this particular store several times, and the service is consistent. I like that.

I have been to this particular store several times, and the service is consistent. I like that.

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It was quick, the attendants were all friendly and seemed genuinely so. I wasn't pressured or made to feel guilty for not choosi ...

It was quick, the attendants were all friendly and seemed genuinely so. I wasn't pressured or made to feel guilty for not choosing add-on services.

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I have been to this particular store several times, and the service is consistent. I like that.

I have been to this particular store several times, and the service is consistent. I like that.

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It was quick, the attendants were all friendly and seemed genuinely so. I wasn't pressured or made to feel guilty for not choosi ...

It was quick, the attendants were all friendly and seemed genuinely so. I wasn't pressured or made to feel guilty for not choosing add-on services.

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Friendly and efficient

Friendly and efficient

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Friendly and efficient

Friendly and efficient

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Price was a bit much.

Price was a bit much.

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Price was a bit much.

Price was a bit much.

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Kevin was very knowledgeable and explained every option in detail.

Kevin was very knowledgeable and explained every option in detail.

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Kevin was very knowledgeable and explained every option in detail.

Kevin was very knowledgeable and explained every option in detail.

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They do what I ask them to do, quickly and professionally and at a reasonable price

They do what I ask them to do, quickly and professionally and at a reasonable price

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Kevin really helped me out and ran down one by one what they were doing how they could offer me simple things such as fuel injec ...

Kevin really helped me out and ran down one by one what they were doing how they could offer me simple things such as fuel injector for the gas tank and other things . Nice and friendly, everyone was

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They do what I ask them to do, quickly and professionally and at a reasonable price

They do what I ask them to do, quickly and professionally and at a reasonable price

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Kevin really helped me out and ran down one by one what they were doing how they could offer me simple things such as fuel injec ...

Kevin really helped me out and ran down one by one what they were doing how they could offer me simple things such as fuel injector for the gas tank and other things . Nice and friendly, everyone was

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Awsome staff. Very quick. I was in and out. The staff was very informative.

Awsome staff. Very quick. I was in and out. The staff was very informative.

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Awsome staff. Very quick. I was in and out. The staff was very informative.

Awsome staff. Very quick. I was in and out. The staff was very informative.

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Everything was done in a short amount of time and I didn’t have to get out of my car. They gave me a print out copy of services ...

Everything was done in a short amount of time and I didn’t have to get out of my car. They gave me a print out copy of services I would like to get done in the future to maintain a good status of my car.

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Everything was done in a short amount of time and I didn’t have to get out of my car. They gave me a print out copy of services ...

Everything was done in a short amount of time and I didn’t have to get out of my car. They gave me a print out copy of services I would like to get done in the future to maintain a good status of my car.

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I had the best experience here. I pulled in; never even having to get out of my car. The guys could not have been nicer. The ...

I had the best experience here. I pulled in; never even having to get out of my car. The guys could not have been nicer. They explained everything and did a great job. I will definitely be back.

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Professional

Professional

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Professional

Professional

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I had the best experience here. I pulled in; never even having to get out of my car. The guys could not have been nicer. The ...

I had the best experience here. I pulled in; never even having to get out of my car. The guys could not have been nicer. They explained everything and did a great job. I will definitely be back.

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They did the job and did it correctly.

They did the job and did it correctly.

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buena atencion.

buena atencion.

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buena atencion.

buena atencion.

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They did the job and did it correctly.

They did the job and did it correctly.

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The only thing i didn’t like is , they brought the oil in a can from inside since it was 0W 20. It was not in the pump...

The only thing i didn’t like is , they brought the oil in a can from inside since it was 0W 20. It was not in the pump...

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The only thing i didn’t like is , they brought the oil in a can from inside since it was 0W 20. It was not in the pump...

The only thing i didn’t like is , they brought the oil in a can from inside since it was 0W 20. It was not in the pump...

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Guys were really nice, knowledgeable and helpful. They went out of their way to help me with my flat tire too.

Guys were really nice, knowledgeable and helpful. They went out of their way to help me with my flat tire too.

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Great customer service, highly knowledgeable and friendly

Great customer service, highly knowledgeable and friendly

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Guys were really nice, knowledgeable and helpful. They went out of their way to help me with my flat tire too.

Guys were really nice, knowledgeable and helpful. They went out of their way to help me with my flat tire too.

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Great customer service, highly knowledgeable and friendly

Great customer service, highly knowledgeable and friendly

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This isnt the normal location i use but the staff got me in, took care of business and helped me back on the road quickly

This isnt the normal location i use but the staff got me in, took care of business and helped me back on the road quickly

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This isnt the normal location i use but the staff got me in, took care of business and helped me back on the road quickly

This isnt the normal location i use but the staff got me in, took care of business and helped me back on the road quickly

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Mark and his team were kind, knowledgeable, and so helpful.

Mark and his team were kind, knowledgeable, and so helpful.

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Mark and his team were kind, knowledgeable, and so helpful.

Mark and his team were kind, knowledgeable, and so helpful.

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The staff there are always fun to talk to.

The staff there are always fun to talk to.

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The staff there are always fun to talk to.

The staff there are always fun to talk to.

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Good communication, informed by the tech everything that was going on.

Good communication, informed by the tech everything that was going on.

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Good communication, informed by the tech everything that was going on.

Good communication, informed by the tech everything that was going on.

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Wonderful customer service and a great experience!

Wonderful customer service and a great experience!

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Wonderful customer service and a great experience!

Wonderful customer service and a great experience!

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Employees are courteous, professional, and knowledgeable. I experienced a quality customer service experience. Thank you.

Employees are courteous, professional, and knowledgeable. I experienced a quality customer service experience. Thank you.

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Employees are courteous, professional, and knowledgeable. I experienced a quality customer service experience. Thank you.

Employees are courteous, professional, and knowledgeable. I experienced a quality customer service experience. Thank you.

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The technicians were friendly, efficient, knowledgeable and I never feel pressured to buy more services as they're showing what ...

The technicians were friendly, efficient, knowledgeable and I never feel pressured to buy more services as they're showing what is recommended. I always go to the same service center and I'm always pleased with the service and staff.

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Quick, friendly staff.

Quick, friendly staff.

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The technicians were friendly, efficient, knowledgeable and I never feel pressured to buy more services as they're showing what ...

The technicians were friendly, efficient, knowledgeable and I never feel pressured to buy more services as they're showing what is recommended. I always go to the same service center and I'm always pleased with the service and staff.

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Quick, friendly staff.

Quick, friendly staff.

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The young man was friendly and kept me updated throughout the entire process.

The young man was friendly and kept me updated throughout the entire process.

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The young man was friendly and kept me updated throughout the entire process.

The young man was friendly and kept me updated throughout the entire process.

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Kevin was a great customer rep! He's always made myself and my girlfriend feel like family. Never pushy on service but let's me ...

Kevin was a great customer rep! He's always made myself and my girlfriend feel like family. Never pushy on service but let's me know all the wonderful services Valvoline has to offer.

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Kevin was a great customer rep! He's always made myself and my girlfriend feel like family. Never pushy on service but let's me ...

Kevin was a great customer rep! He's always made myself and my girlfriend feel like family. Never pushy on service but let's me know all the wonderful services Valvoline has to offer.

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Just the wait.

Just the wait.

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Just the wait.

Just the wait.

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We always go back and found no reason to distrust them.

We always go back and found no reason to distrust them.

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All of the guys were very polite & professional. They didn't pressure me into something I didn't desperately need. They were all ...

All of the guys were very polite & professional. They didn't pressure me into something I didn't desperately need. They were all very knowledgeable.

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We always go back and found no reason to distrust them.

We always go back and found no reason to distrust them.

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All of the guys were very polite & professional. They didn't pressure me into something I didn't desperately need. They were all ...

All of the guys were very polite & professional. They didn't pressure me into something I didn't desperately need. They were all very knowledgeable.

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Great value and don't feel pressured to do anything that is not needed.

Great value and don't feel pressured to do anything that is not needed.

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Great value and don't feel pressured to do anything that is not needed.

Great value and don't feel pressured to do anything that is not needed.

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I have been coming to Valvoline for over 3 years and I have never experienced any problem with the service provided. Always frie ...

I have been coming to Valvoline for over 3 years and I have never experienced any problem with the service provided. Always friendly and very attentive staff.

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Friendly, professional staff. Quick in and out.

Friendly, professional staff. Quick in and out.

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I have been coming to Valvoline for over 3 years and I have never experienced any problem with the service provided. Always frie ...

I have been coming to Valvoline for over 3 years and I have never experienced any problem with the service provided. Always friendly and very attentive staff.

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Friendly, professional staff. Quick in and out.

Friendly, professional staff. Quick in and out.

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My experience was highly satisfied because location was perfect, service was quick & easy. Customer service team was very nice & ...

My experience was highly satisfied because location was perfect, service was quick & easy. Customer service team was very nice & I highly recommend! Thanks

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Long wait time, but not the fault of the staff

Long wait time, but not the fault of the staff

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Everyone there was very friendly and looked like they enjoyed their job. They joked around and had fun with each other. I love s ...

Everyone there was very friendly and looked like they enjoyed their job. They joked around and had fun with each other. I love seeing that kind of relationship in co workers.

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My experience was highly satisfied because location was perfect, service was quick & easy. Customer service team was very nice & ...

My experience was highly satisfied because location was perfect, service was quick & easy. Customer service team was very nice & I highly recommend! Thanks

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Long wait time, but not the fault of the staff

Long wait time, but not the fault of the staff

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Everyone there was very friendly and looked like they enjoyed their job. They joked around and had fun with each other. I love s ...

Everyone there was very friendly and looked like they enjoyed their job. They joked around and had fun with each other. I love seeing that kind of relationship in co workers.

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very quick and talked about what was happening

very quick and talked about what was happening

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The pit crew was fun, fast and efficient! They recommended services and I quickly added up on the fees, when I realized I couldn ...

The pit crew was fun, fast and efficient! They recommended services and I quickly added up on the fees, when I realized I couldn't afford everything, they removed the service I didn't need today with no pressure and said I could come back anytime. Very professional and friendly crew. Thank! I will be back.

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Always a great experience here. .. have had some issues in the past but were professionally taken care of. We bring 3 cars to yo ...

Always a great experience here. .. have had some issues in the past but were professionally taken care of. We bring 3 cars to your store, so you could say we are highly satisfied with the device. Keep up the good work ... have a great Christmas season!

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very quick and talked about what was happening

very quick and talked about what was happening

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The pit crew was fun, fast and efficient! They recommended services and I quickly added up on the fees, when I realized I couldn ...

The pit crew was fun, fast and efficient! They recommended services and I quickly added up on the fees, when I realized I couldn't afford everything, they removed the service I didn't need today with no pressure and said I could come back anytime. Very professional and friendly crew. Thank! I will be back.

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Always a great experience here. .. have had some issues in the past but were professionally taken care of. We bring 3 cars to yo ...

Always a great experience here. .. have had some issues in the past but were professionally taken care of. We bring 3 cars to your store, so you could say we are highly satisfied with the device. Keep up the good work ... have a great Christmas season!

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Loved it...

Loved it...

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Loved it...

Loved it...

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Just appreciated the quick service. Mechanic was friendly and offered additional services but did not pressure me into receivin ...

Just appreciated the quick service. Mechanic was friendly and offered additional services but did not pressure me into receiving them. I obtained an oil change and air filter change. My car has low mileage for a 2014 so didn't require a lot of addl things.

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Always great customer service

Always great customer service

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Just appreciated the quick service. Mechanic was friendly and offered additional services but did not pressure me into receivin ...

Just appreciated the quick service. Mechanic was friendly and offered additional services but did not pressure me into receiving them. I obtained an oil change and air filter change. My car has low mileage for a 2014 so didn't require a lot of addl things.

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Always great customer service

Always great customer service

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Very good and friendly service.

Very good and friendly service.

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Have been getting my oil changes there for years. The employees are knowledgeable and friendly and the service is unequalled. I ...

Have been getting my oil changes there for years. The employees are knowledgeable and friendly and the service is unequalled. I have never had a problem of any kind. I am and will continue to be a loyal customer.

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Very good and friendly service.

Very good and friendly service.

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Have been getting my oil changes there for years. The employees are knowledgeable and friendly and the service is unequalled. I ...

Have been getting my oil changes there for years. The employees are knowledgeable and friendly and the service is unequalled. I have never had a problem of any kind. I am and will continue to be a loyal customer.

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Taken care of immediately, friendly service.

Taken care of immediately, friendly service.

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Taken care of immediately, friendly service.

Taken care of immediately, friendly service.

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First time they realized that a friction additive had to be put in along with the regular differential service.

First time they realized that a friction additive had to be put in along with the regular differential service.

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First time they realized that a friction additive had to be put in along with the regular differential service.

First time they realized that a friction additive had to be put in along with the regular differential service.

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manager and crew were fantastic

manager and crew were fantastic

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I thought it was ok.. I can see how an unsuspecting person could get alot of services they dont need for an inflated price.

I thought it was ok.. I can see how an unsuspecting person could get alot of services they dont need for an inflated price.

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manager and crew were fantastic

manager and crew were fantastic

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I thought it was ok.. I can see how an unsuspecting person could get alot of services they dont need for an inflated price.

I thought it was ok.. I can see how an unsuspecting person could get alot of services they dont need for an inflated price.

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Great people, great service. A place you don't mind waiting in line for, because it is always busy with returning customers.

Great people, great service. A place you don't mind waiting in line for, because it is always busy with returning customers.

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Great people, great service. A place you don't mind waiting in line for, because it is always busy with returning customers.

Great people, great service. A place you don't mind waiting in line for, because it is always busy with returning customers.

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I had never been to an oil-change facility where I was instructed to stay in the car to make the servicing quicker. Most places ...

I had never been to an oil-change facility where I was instructed to stay in the car to make the servicing quicker. Most places don't want you in the garage area at all. I'm not sire if this is the standard procedure or not but it did confuse me.

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I had never been to an oil-change facility where I was instructed to stay in the car to make the servicing quicker. Most places ...

I had never been to an oil-change facility where I was instructed to stay in the car to make the servicing quicker. Most places don't want you in the garage area at all. I'm not sire if this is the standard procedure or not but it did confuse me.

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The guys were all nice and friendly and did an excellent job

The guys were all nice and friendly and did an excellent job

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The guys were all nice and friendly and did an excellent job

The guys were all nice and friendly and did an excellent job

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Everything went well, and everyone was on the same page doing a good job

Everything went well, and everyone was on the same page doing a good job

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Everything went well, and everyone was on the same page doing a good job

Everything went well, and everyone was on the same page doing a good job

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The person communicated effectively in what the status of my vehicle was.

The person communicated effectively in what the status of my vehicle was.

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The service time was quick.

The service time was quick.

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The person communicated effectively in what the status of my vehicle was.

The person communicated effectively in what the status of my vehicle was.

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The service time was quick.

The service time was quick.

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The crew (Jordan and Mark) were quick, thorough, professional, and communicated with me clearly and accurately.

The crew (Jordan and Mark) were quick, thorough, professional, and communicated with me clearly and accurately.

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The gentlemen helping me were very quick and efficient. They struck up great conversation and made my visit quite pleasant. Hone ...

The gentlemen helping me were very quick and efficient. They struck up great conversation and made my visit quite pleasant. Honestly, one of the best customer service experiences I've ever had any where.

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The crew (Jordan and Mark) were quick, thorough, professional, and communicated with me clearly and accurately.

The crew (Jordan and Mark) were quick, thorough, professional, and communicated with me clearly and accurately.

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The gentlemen helping me were very quick and efficient. They struck up great conversation and made my visit quite pleasant. Hone ...

The gentlemen helping me were very quick and efficient. They struck up great conversation and made my visit quite pleasant. Honestly, one of the best customer service experiences I've ever had any where.

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Courtesy and politeness. Welcoming environment. Professional appearance.

Courtesy and politeness. Welcoming environment. Professional appearance.

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Courtesy and politeness. Welcoming environment. Professional appearance.

Courtesy and politeness. Welcoming environment. Professional appearance.

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Great knowledgeable staff!

Great knowledgeable staff!

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Great staff!

Great staff!

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Great knowledgeable staff!

Great knowledgeable staff!

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