RECENT REVIEWS
MsMermaid
3/12/2026
4.0 out of 5.0
Valvoline Instant Oil Change
Appreciate the 4 stars! Our team at Valvoline Instant Oil Change in Kingsport values your feedback—it helps us fine-tune our car maintenance service for every driver in the area.
Dianarah
3/11/2026
5.0 out of 5.0
First time at a Valvoline and at this location. I was impressed by the cleanliness and customer service! The staff were incredible! Highly recommend this place if you need an efficient and well done oil change.
Drea H.
3/9/2026
1.0 out of 5.0
After I asked for the crush washer to be changed, per my mechanic, and should come standard in an oil change, because I was told it looks like they reused the old one a few times, they grew very offensive and started nit picking my car. Told me I had lights out of which I did not, told me I had to replace another thing and I had oil leaks everywhere, it was so bad they couldn't even tell where, which I also know is false because I just had an engine rebuild and all the gaskets were replaced. I asked specifically where because I was going to tell my mechanic and then the story changed to..maybe they didn't clean up, and it wasn't really a leak, but never noted any of this on the invoice. The manager was scolding me about how many hours they train and they know what they're doing. I'm sorry you took great offense to a customer asking a question, I won't do it again. And now I'll probably not come back. There's plenty of other oil change places that will happily accept my money and not react this way when a customer is making a valid request.
