RECENT REVIEWS
Erika M.
1/9/2026
5.0 out of 5.0
Amazing service and even better help. Everything was explained to me in detail very well and able to understand. Along with help with other items that would be needed from an auto store. And tips with pricing as well. I wasn’t even able to get my oil change due to new cap needed, but they topped off my fluids and tire pressure for free. Amazing customer service from Matt and Rachel!
Valvoline Instant Oil Change
Your satisfaction is our top priority, and we appreciate your feedback! Thanks for taking the time to recognize our team here in Kingsport! We look forward to seeing you next time!
Victorya H.
1/7/2026
5.0 out of 5.0
It's a new location for me. The Asst Manager Ethan looked for my account and was pretty calm about it when he couldn't find it. He made a new account for me easily. This is a great location. They were quick.
Valvoline Instant Oil Change
Thank you for taking the time to recognize Ethan! We appreciate our dedicated and hardworking team members and your appreciation for them as well! We will share your feedback with our management team to recognize them as well! See you next time!
Paul H.
1/2/2026
1.0 out of 5.0
Called ahead before I took my daughters car here for an oil change. They sent us a $15 off coupon only to get here and wait for service and the coupon does not work. They said there was nothing they could do. So be aware of this scam. Now they have your phone number for marketing purposes and will send you bogus coupons.
