Oil Change Hawk's Prairie

197 Marvin Road Se lacey, WA 98503
(360) 456-8899
Hours
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 8:00am - 6:00pm
Sunday 9:00am - 5:00pm
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
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Reviews
Service was amazing! Thanks Chad!
Vanessa M
December 3, 2019
Professional and timely service.
Louis DC
December 1, 2019
The technician was quick to point out a potentially very expensive problem. I had asked for an oil change with engine flush. The technician made me aware of "mayonnaise " on my oil cap (a symptom of a potentially blown head gasket) and strongly advised I go get it looked at and diagnosed. He advised against getting the flush done and even asked me again if I still wanted the oil changed. I opted not to get the flush but did get the oil changed. He was very informative and potentially saved me thousands of dollars in damage. They may have lost a few dollars in advising against the engine flush, but they earned a loyal customer.Keep up that great customer service! I wish I remember the technicians name, he demonstrated true customer service and integrity.
Dan T
November 1, 2019
It was fast and not to expensive. I am glad that the people working were knowledgeable.
Abby
October 31, 2019
Got the service I wanted, quickly, without being pressured to buy any additional upgrades.
Bryan B
October 25, 2019
Weren’t offered any additional services. Was not updated on what services was completed. Didn’t check my lights. Didn’t check my tire pressures.
Egilly
November 30, 2019
The thing I thought was odd was they didn’t check all my lights for me. They usually do a safety check. I don’t know if they checked my tire pressure, but I like to know that they did. I also like them to let me know if they topped off all my fluids as well and they didn’t do that. They also didn’t check my air filter
Lzolman
November 25, 2019
I was hoping to be able to get a coupon before the service was started but didn't know they don't have coupons as easy to get as before to repeat customers. Evidently the person I was trying to ask didn't understand what I was trying to ask about. Everyone was very friendly and efficient otherwise. I just don't expect $80 for an oil change only.
Susan B.
October 31, 2019
They did not check my lights, air filters, or tire pressure. That very night one of my head light was out. It was have been nice to get it taken care of while I was already there.
Bre
October 27, 2019
They didn’t do the usual pre pop the hood stuff ( light check or check tire pressure) They also didn’t have me bring my car to a certain rpm like usual after the oil was in it to check for leaks. They just counted 3 Mississippi and called it good. I was the only one there at the time, so it wasn’t due to being busy.
Gilbey
October 27, 2019
Concesment Professionals
Face Book
October 23, 2019
The staff is always courteous and lets me know what in my car needs attention. My car runs so much better when I leave.
Heather
October 10, 2019
Quick and easy
Bubba Watson
October 8, 2019
The only thing I felt should have been added to the oil service was....the “Re-setting of the oil reminder”. I realize there are many different versions out there, but.........the technician doesn’t have to know “how to do it”, he just needs to mention that it should be done. Maybe have a “note posted” at each station. Then, if they do “help” a customer, using the owners manual usually in the vehicle, they will learn, over time, many of the different styles of cars and they will add another level of customer service. I’m a “Very” satisfied customer, and I’ll be back... I like staying in my car 👍
Kevin H
October 8, 2019
Well explained services with no pressure to get additional services
Emily C
October 7, 2019
The attendants were very courteous, efficient and knowledgeable. They answered the questions I had in a very professional way and I learned something.
Bratley
October 7, 2019
I pulled up and the guy looked disappointed that he had another customer. His body language was unfriendly and he threw the cone aside like he was angry or irritated. They changed my oil and offered to change my air filter. I didn’t receive anything else that they normally do. No lights checked and no tire pressure check.
Karen
October 7, 2019
Staff were friendly and knowledgeable, I didn't have to schedule an appointment, no pressure to upgrade or purchase extra stuff. My $20.00 off went a long way to my coming in for an oil change. I live in an area that offers oil changes for as low as 16.00. I like this & your other location, but not enough for a $40.00+ service. Keep sending me coupons & I'll keep giving you my business. Thx!
Kbach50
October 7, 2019
Staff was very helpful and friendly, took care of me and got me in my way very quickly.
ppn8807
October 3, 2019
I was told at a different oil change facility that my drain plug was cross threaded and they wouldn’t touch my car. I went back over to the Valvoline that changed the oil last (not in the best of moods). They took me right in and and the manager preformed the service himself. I was out in about 10 minutes and they also honored your competitors coupon. I won’t be visiting your competition ever again and appreciate the service I received from your team. Thank you!
Cranky Buick
September 30, 2019

Reviews

Service was amazing! Thanks Chad!
Vanessa M
December 3, 2019
Professional and timely service.
Louis DC
December 1, 2019
The technician was quick to point out a potentially very expensive problem. I had asked for an oil change with engine flush. The technician made me aware of "mayonnaise " on my oil cap (a symptom of a potentially blown head gasket) and strongly advised I go get it looked at and diagnosed. He advised against getting the flush done and even asked me again if I still wanted the oil changed. I opted not to get the flush but did get the oil changed. He was very informative and potentially saved me thousands of dollars in damage. They may have lost a few dollars in advising against the engine flush, but they earned a loyal customer.Keep up that great customer service! I wish I remember the technicians name, he demonstrated true customer service and integrity.
Dan T
November 1, 2019
It was fast and not to expensive. I am glad that the people working were knowledgeable.
Abby
October 31, 2019
Got the service I wanted, quickly, without being pressured to buy any additional upgrades.
Bryan B
October 25, 2019
Weren’t offered any additional services. Was not updated on what services was completed. Didn’t check my lights. Didn’t check my tire pressures.
Egilly
November 30, 2019
The thing I thought was odd was they didn’t check all my lights for me. They usually do a safety check. I don’t know if they checked my tire pressure, but I like to know that they did. I also like them to let me know if they topped off all my fluids as well and they didn’t do that. They also didn’t check my air filter
Lzolman
November 25, 2019
I was hoping to be able to get a coupon before the service was started but didn't know they don't have coupons as easy to get as before to repeat customers. Evidently the person I was trying to ask didn't understand what I was trying to ask about. Everyone was very friendly and efficient otherwise. I just don't expect $80 for an oil change only.
Susan B.
October 31, 2019
They did not check my lights, air filters, or tire pressure. That very night one of my head light was out. It was have been nice to get it taken care of while I was already there.
Bre
October 27, 2019
They didn’t do the usual pre pop the hood stuff ( light check or check tire pressure) They also didn’t have me bring my car to a certain rpm like usual after the oil was in it to check for leaks. They just counted 3 Mississippi and called it good. I was the only one there at the time, so it wasn’t due to being busy.
Gilbey
October 27, 2019
Concesment Professionals
Face Book
October 23, 2019
The staff is always courteous and lets me know what in my car needs attention. My car runs so much better when I leave.
Heather
October 10, 2019
Quick and easy
Bubba Watson
October 8, 2019
The only thing I felt should have been added to the oil service was....the “Re-setting of the oil reminder”. I realize there are many different versions out there, but.........the technician doesn’t have to know “how to do it”, he just needs to mention that it should be done. Maybe have a “note posted” at each station. Then, if they do “help” a customer, using the owners manual usually in the vehicle, they will learn, over time, many of the different styles of cars and they will add another level of customer service. I’m a “Very” satisfied customer, and I’ll be back... I like staying in my car 👍
Kevin H
October 8, 2019
Well explained services with no pressure to get additional services
Emily C
October 7, 2019
The attendants were very courteous, efficient and knowledgeable. They answered the questions I had in a very professional way and I learned something.
Bratley
October 7, 2019
I pulled up and the guy looked disappointed that he had another customer. His body language was unfriendly and he threw the cone aside like he was angry or irritated. They changed my oil and offered to change my air filter. I didn’t receive anything else that they normally do. No lights checked and no tire pressure check.
Karen
October 7, 2019
Staff were friendly and knowledgeable, I didn't have to schedule an appointment, no pressure to upgrade or purchase extra stuff. My $20.00 off went a long way to my coming in for an oil change. I live in an area that offers oil changes for as low as 16.00. I like this & your other location, but not enough for a $40.00+ service. Keep sending me coupons & I'll keep giving you my business. Thx!
Kbach50
October 7, 2019
Staff was very helpful and friendly, took care of me and got me in my way very quickly.
ppn8807
October 3, 2019
I was told at a different oil change facility that my drain plug was cross threaded and they wouldn’t touch my car. I went back over to the Valvoline that changed the oil last (not in the best of moods). They took me right in and and the manager preformed the service himself. I was out in about 10 minutes and they also honored your competitors coupon. I won’t be visiting your competition ever again and appreciate the service I received from your team. Thank you!
Cranky Buick
September 30, 2019
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

Service you can see. Experts you can trust. SM

Coupons

20 Off
Any Valvoline™ Full-Service Oil Change
Expires: 01/12/2020
Offer Details
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From the store manager

Chad Smith | Manager

Welcome. The Hawk's Prairie Valvoline Instant Oil Change is located approximately 1 miles southeast of Costco near the intersection of Martin Way and Marvin Road across from Les Schwab Tires.

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about valvoline instant oil change℠ Hawk's Prairie

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 197 Marvin Road Se in Lacey, WA. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends at Lacey? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

ASE-Trained Technicians

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-certified program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your Hawk's Prairie Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 197 Marvin Road Se your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (360) 456-8899.

Communities served: Lacey, Yelm, Hawks Prairie, Olympia
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