RECENT REVIEWS
Alex V.
1/11/2026
1.0 out of 5.0
On October 6th, 2025 I went in for an oil change. I usually do my own oil changes, but because I was on a road trip from Canada, i decided to put my trust in a shop to get it changed.
Today I was replacing my oil after 3k miles and noticed an issue. The tech who went downstairs to put on my new oil filter put it on so tight I had to call in a mechanic to remove it. He said it was the tightest he's ever seen and it was done deliberately.
Haha, funny dude, you got me, you showed us Canadians. I was wondering what was so funny as I was leaving. The tech who serviced my car up top was great though. Super honest and clear.
Robert E.
1/8/2026
4.0 out of 5.0
The team members were great. The problem I had today is that it took almost an hour to get an oil and filter change. The reason is because of the 2 line que arrangement. A customer who pulled into the other lane about 8 minutes after I arrived was in the other service bay about 15 minutes before I got in to a service bay. I recommend that you have 1 que line so that the next vehicle can go to the first service bay available.
Valvoline Instant Oil Change
Thanks for sharing, Robert. I'm sorry to hear about your wait time, and I understand how frustrating it is that our team didn't follow our first-come, first-serve policy. At Valvoline Instant Oil Change, we aim to serve our guests in the order they arrive, so it’s disappointing to hear you got skipped. We’ll be happy to share your feedback with management to review for improvements.
-Lynn
VIOC Social Media Team
Subrina C.
1/5/2026
4.0 out of 5.0
Great techs usually pretty quick. Can be a little spendy but the peace of mind is worth it. Thanks guys!
